The Head of Operations - Japan, drives operational efficiency and strategic customer success by overseeing and managing the Japan Ad Operations and Account Management (AM) functions. 

This role requires a strategic thinker and problem-solver comfortable leading a team of digital advertising experts and navigating complex platforms.

This role reports to the Managing Director - Japan and is part of the Japanese leadership team.

本役職の役割は、日本における広告運用(Ad Operation)およびアカウントマネジメント(AM)機能を統括・管理し、オペレーションの効率化とお客様の満足度の向上をリードすることです。

具体的には、デジタル広告のスペシャリスト集団を率いながら、GumGumの独自広告プラットフォームを使いこなし、課題を先着的に解決していく力が求められます。

本ポジションは、日本担当マネージングディレクターの直属となり、日本のリーダーシップチームの一員として組織を支えていく重要なポストです。

What You'll Achieve

Strategic Leadership & Team Development

• Attract, retain, develop, and motivate a high-performing team. Provide mentorship, development guidance, and career planning for all team members.
• Serve as a "Player/Coach"-  managing a percentage of the region's most strategic campaigns to ensure a deep working knowledge of GumGum's processes and potential pain points.
• Monitor overall team health - including utilisation, satisfaction, output, and succession planning.
• Drive consistent process improvement - and set relevant policies for the team. Maintain a balance of efficiency and localisation by understanding market commonalities and differences.

Global Alignment & Local Strategy

• Develop and execute a local operations strategy tailored to the Japan market, partnering with the Managing Director, Sales team, and regional leaders.
• Drive the successful adoption and launch of new products and services.
• Serve as the primary liaison between Japan and GumGum HQ/regional offices (AM, Ad Ops).
• Localise global best practices and collaborate with HQ peers to share operational feedback, resolve issues, and ensure effective implementation in Japan.

Client Strategy & Growth

• Lead GumGum’s renewal business by ensuring clients receive an industry-leading end-to-end experience.
• Build strategic, long-lasting relationships with key GumGum clients.
• Support Sales by managing and executing strategic sales opportunities and discovering incremental growth opportunities across existing campaigns and accounts.
• Take ownership of the Quarterly Business Review (QBR) process for key strategic accounts.
• Maintain deep industry knowledge of ad trends to capitalise on revenue and growth opportunities.

Campaign Execution & Operational Oversight

• Oversee the Ad Operations and Account Management teams to ensure the proper implementation and management of sold campaigns.
• Responsible for optimising ad delivery to fulfil revenue goals, overseeing day-to-day tasks like pacing, forecasting, and revenue tracking.
• Lead internal pod meetings by setting the agenda and goals to ensure alignment on client success metrics across the operations department.
• Oversee the implementation of GumGum’s advertising products and technologies for both direct and programmatic campaigns.

主な職務内容

　戦略的リーダーシップおよびチーム育成

• 高い成果を出すチームを構築するため、人材の採用・維持・育成・モチベーション管理
  すべてのチームメンバーに対し、メンターシップ、能力開発の指導、キャリアプランニングを提供します。
• 「プレイヤー兼コーチ」としての役割
  GumGumの業務プロセスと潜在的な問題点を深く理解するため、国内の最も戦略的なキャンペーンの一部を自ら担当・管理します。
• チーム全体の健全性をモニタリング
  これには、稼働率、満足度、成果、後継者育成計画が含まれます。
• 一貫したプロセス改善の推進
  チームのための関連ポリシーを策定します。国ごとの共通点と相違点を理解し、業務効率とローカライゼーションのバランスを維持します。
  
  

　グローバルとの連携およびローカル戦略

• 日本市場に最適化したオペレーション戦略の策定と実行
  マネージングディレクター、セールスチーム、およびリージョンリーダーと連携し、日本市場の特性に合わせたオペレーション戦略を立案・実行する。
• 新サービスの円滑な導入と立ち上げの推進
  新サービスの国内導入をリードし、日本市場への定着とスムーズな立ち上げを推進する。
• 日本とグローバルチーム間の主要な連絡窓口としての役割
  日本オフィスを代表し、本社や各リージョン拠点(AM・アドオペレーション部門)との情報共有や調整を一手に担う。
• グローバルなベストプラクティスをローカライズと本部との連携
  グローバルの成功事例を日本市場に合わせて最適化(ローカライズ)する。同時に、本部のカウンターパートと協力して現場のフィードバックを共有し、課題解決を図ることで日本国内での効果的な施策実施を確実なものにする。
  
  

　クライアント戦略および成長

• リピートビジネスの牽引
  業界をリードするエンドツーエンドのサービスを確実にクライアントへ提供することで、既存クライアントとの継続を主導する。
• 戦略的かつ長期的なクライアント関係の構築
  主要クライアントとの間に、強固で長期にわたる戦略的パートナーシップを築く。
• セールスチームへの支援とアップセルの機会創出
  戦略的な商談の管理・実行においてセールスを支援する。また、実施中のキャンペーンや既存アカウントから、さらなる予算拡大/増額の機会を発掘する。
• QBR(四半期定例会)プロセスの主導
  主要な戦略的アカウントにおけるQBRプロセスの全責任を担い、実行を管理する。
• 広告業界の最新トレンドの把握と収益機会への活用
  広告業界のトレンドに関する深い知識を常に維持し、収益向上や成長の機会へと繋げる。
  
  

　キャンペーン実行およびオペレーション管理

• キャンペーンの適切な実装と運用管理の監督
  アドオペレーションおよびアカウントマネジメントの両チームを統括し、受注したキャンペーンが適切に配信・管理されるよう監督する。
• 収益目標達成に向けた広告配信の最適化
  収益目標の達成に向けて広告配信の最適化に責任を持つ。ペース管理、着地予測、収益追跡などの日常業務を管理する。
• 社内会議の主導
  オペレーション部門全体でクライアントのKPIに関する連携を確実にするため、議題と目標を設定し、チームミーティングを主導します。
• 広告プロダクトおよびテクノロジーの実装監督
  ダイレクトキャンペーンとプログラマティックキャンペーンの両方において、GumGumの広告プロダクトやテクノロジーが正しく導入・運用されるよう監督する。

Skills You'll Bring

• BS/BA Degree or relevant experience in digital advertising
• At least 6 years of experience in digital advertising, preferably combining experience in project management/operations and Account Management/Media Planning. Experience in trafficking, optimising, and pacing digital advertising campaigns. 
• 4+ years of direct management or mentorship of individual contributors
• Language: Business-level Japanese and business-level English proficiency.
• Industry Knowledge: Proficient with online advertising terms, concepts, and revenue models.
• Technical Proficiency: Intermediate skills in PowerPoint, Excel, and Word.
• Communication: Excellent written and verbal communication skills.
• Stakeholder Management: Ability to manage various internal and external stakeholders while delivering on client expectations.
• Drive: High energy level and enthusiasm for digital technology; Team player and Self-starter.
• Leadership: Confident and passionate about leading teams and mentoring team members.
• Adaptability: Flexible attitude; proven ability to accommodate evolving responsibilities.
• Resilience: Able to balance competing demands in a high-pressure environment to deliver on deadlines.
• Problem-Solving: Patience and the ability to find solutions in difficult scenarios while remaining calm.

応募要件

• 学士号(BS/BA)、またはデジタル広告業界における同等の実務経験。
• デジタル広告業界における6年以上の実務経験。プロジェクト管理/運用とアカウント管理/メディアプランニングの経験を兼ね備えていることが望ましい。デジタル広告キャンペーンのトラフィック管理、最適化、ペース管理の経験。
• 4年以上のチームリーダーまたはマネージャー経験(メンバーの直接的な評価・育成、あるいはメンターとして後輩を指導した経験)。
• 言語： ビジネスレベルの日本語とビジネスレベルの英語能力が望ましい
• 業界知識： オンライン広告の用語、概念、収益モデルに精通していること。
• PCスキル： PowerPoint、Excel、Wordの中級レベルのスキル。
• コミュニケーション： 優れた文章作成能力および口頭でのコミュニケーション能力。
• ステークホルダー管理： クライアントの期待に応えつつ、社内外の様々な関係者と円滑に連携・調整できる能力。
• 推進力/意欲： デジタルテクノロジーに対する高い熱意とエネルギーを持ち、自走できる(セルフスターター)と同時に、チームプレーヤーとして周囲と協力できる方。
• リーダーシップ： 自信と情熱を持ってチームを率い、メンバーの育成やメンタリングに取り組める方。
• 柔軟性： 変化に対して柔軟な姿勢を持ち、状況に応じて進化する役割や責任にも柔軟に対応できる方。
• 適応力・精神力： プレッシャーのかかる環境下でも、優先順位が競合する複数の業務をバランスよくこなし、期限内に成果を出せる方。
• 問題解決能力： 困難な状況においても冷静さを保ち、粘り強く解決策を見出せる方。

What We Offer

Learn about our benefits & perks package at gumgum.com/benefits. If you'd like additional information, your recruiter can share more specifics during the hiring process!

福利厚生について

弊社の福利厚生パッケージについては、gumgum.com/benefitsからご確認いただけます。更に詳しい情報が必要な場合は、採用担当者が選考プロセス中に詳細をご案内いたします。

Monks is looking for a Senior Art Director to take the lead in thinking up digital ads and assets for awesome brands. The position is all about harmonizing speed, style and scale to produce loads of good-looking assets at a steady pace.

Role & Responsibilities

• You’ll create style proposals, sketches, mockups and prototypes to kickstart the design for products, features and new campaigns.
• Working for the world’s most beloved brands, you’ll make sure designs are awesome and in line with expectations.
• You’ll look after the execution of the art direction and help to improve the work by offering new angles, inspiration, best practices and practical solutions.
• You’ll help translate creative/client briefs into thorough design briefs.
• Pixel perfectness is important, so you’ll safeguard quality at all times.
• Working alongside the Creative Director and the team, you’ll make sure our designs and processes are in line with the client’s objectives and expectations.

Requirements

• You’re a technically skilled designer with 6+ years of high-level experience as senior/lead designer or art director crafting digital ads and assets.
• As showcased in your portfolio, your Photoshop skills are super slick.
• You’ll need to have strong English communication skills for working with clients and colleagues around the world.
• You have experience with all stages of the design process, from conceptualizing styles to finalizing layouts and rolling out designs across markets and formats.
• Creating balanced and beautiful layouts is second nature to you.
• You also know a thing or two about templating and process optimizations.
• With an understanding of fundamentals such as typography, interaction design, flow and storytelling, you can get teams to improve the work on both an aesthetic and functional level.
• You know how to sell designs to colleagues and clients alike, and ideally have some experience doing client presentations.

#LI-CX1

Role Overview

As the Creative Director, you will lead the creative vision for one of the world’s most respected brands. Based in Tokyo, you will be the bridge between the clients local design philosophy and Monks’ global network of makers, coders, and AI specialists.

You aren't just directing "ads"; you are directing a global ecosystem of digital assets—from high-fidelity virtual production and generative AI content to interactive platform experiences. You will lead a borderless creative team, ensuring that every asset, whether produced in Buenos Aires, Hilversum, or Los Angeles is aligned to the clients brand. 

Key Responsibilities

1. AI-Driven Creative Innovation

• Maximize AI Workflows: Lead the implementation of Generative AI tools (Stable Diffusion, Midjourney, Adobe Firefly, and proprietary Monks tools) to accelerate asset creation without sacrificing brand integrity.
• Virtual & Real-time Production: Oversee the creation of high-end 3D/CGI assets and virtual photography, reducing the need for traditional shoots while increasing output volume.
• Future-Proofing: Continuously experiment with new tech to keep Monks at the forefront of the "Software Defined Mobility" era.

2. Global Creative Orchestration

• Borderless Leadership: Direct diverse creative teams across the globe, ensuring a "follow-the-sun" production model where creative quality remains world-class 24/7.
• Asset Scalability: Design creative frameworks that allow for massive scale—ensuring a global campaign concept can be localized into 50+ markets efficiently through smart templating and AI-assisted versioning.
• Quality Control: Maintain an uncompromising eye for detail, ensuring that global output respects the subtle nuances of the clients visual identity and local cultural sensibilities.

3. Client Representation & Strategic Storytelling

• The Face of Monks Creative: Act as the primary creative partner for the clients marketing and R&D teams in Japan. You must be able to present complex, tech-forward ideas with clarity and passion.
• Brand Translation: Translate the clients philosophy into modern digital narratives that resonate with younger, tech-savvy global audiences.
• Consultative Approach: Guide the client through the transition from traditional production models to AI-integrated workflows, building trust through transparency and excellence.

The Ideal Profile

• 10+ years of creative leadership, with a portfolio that shows a mix of "Big Idea" thinking and high-end digital execution.
• Strong experience using AI in your daily workflow. You understand how to prompt, how to train models on brand styles, and how to use AI to augment human creativity.
• Deep understanding of automotive aesthetics—lighting, movement, and the "heroic" nature of vehicle cinematography—is a massive plus.
• You are fluent in Japanese and English. You can navigate a boardroom in Aoyama just as easily as a Discord brainstorming session with a 3D artist in Berlin.
• You are comfortable discussing Unreal Engine, Unity, and API integrations alongside color palettes and typography.
• Experience working across automotive and tech clients is highly preferable 

#LI-CX1

The Impact You’ll Be Contributing to Moloco:

Moloco is seeking a strong communications leader to help build and execute our APAC communications strategy across both external and internal programs.

As Moloco continues to rapidly grow and add prominent customers, strong talent, and new technology capabilities, how we show up in key APAC markets will shape our regional reputation and our ability to attract and retain the best talent across the region. We're looking for someone who brings both big-picture narrative thinking and hands-on craft; someone who is equally comfortable crafting narratives, coaching leaders, pitching journalists directly, and managing complex agency partnerships across multiple markets.

This role requires someone who believes that external and internal communications are two sides of the same coin, and who has both the global perspective and the local market fluency to bring that belief to life across a diverse and dynamic region.

In this role, you will go beyond traditional PR to create a dynamic, creative approach to regional storytelling: shaping narratives through earned media, executive thought leadership, owned content, and strategic partnerships, while ensuring employees across the region feel informed, connected, and aligned with Moloco's global strategy.

This role partners closely with key leaders across the region and the broader organization, and reports to Moloco's Head of Communications.

The Opportunity:

• Help define and own Moloco's APAC communications strategy, leading the day-to-day of our external and internal communications programs across the region and evolving the function as the company scales.
• Partner with senior leaders across the region on communications strategy, coaching them on how to share Moloco's story effectively with both external audiences and internal teams.
• Build a modern regional external communications strategy that combines earned media, owned content, social and influencer engagement, and strategic storytelling partnerships tailored to local market dynamics.
• Localize and implement internal communications programs that connect APAC employees to the broader organization, reinforcing culture, strategy, and a sense of shared momentum.
• Personally pitch and cultivate relationships with journalists, analysts, and influencers across key APAC markets and beats.
• Manage and optimize agency relationships across multiple markets, ensuring message consistency while adapting to local dynamics.
• Navigate cultural and regulatory differences in communications approaches across APAC, with particular fluency in key markets including Korea and China.
• Anticipate issues and coordinate across Communications, Legal, and regional leadership to ensure timely, accurate, and trusted communications in a fast-moving, high-stakes environment.
• Oversee local reputation-critical communications and serve as primary regional spokesperson when needed

How Do I Know if the Role is Right For Me?

• 8-10 years of strategic communications experience, with significant experience spanning both external and internal communications at a high-growth or public tech company.
• Proven track record leading communications in APAC markets, with deep understanding of regional media landscapes, cultural nuances, and local market dynamics — particularly across Korea and/or China.
• Demonstrated B2B communications expertise, with the ability to reach technical buyers, business decision-makers, and C-suite executives across global markets.
• Experience running both external and internal communications as an integrated discipline, with clear impact on brand reputation, media presence, and employee alignment.
• Active media relationships and exceptional writing ability, with a willingness to personally execute high-priority initiatives alongside managing the broader function.
• High judgment and discretion, with experience navigating sensitive communications in a fast-moving, high-stakes environment.
• Genuine curiosity about AI and how it's changing the way we work, as well as an eagerness to bring that curiosity into how we build and run our communications function.

【応募時の注意事項 / Application Requirement】

本ポジションへ応募いただく際は、日本語および英語両方のレジュメ（履歴書・職務経歴書）の提出が必須となります。
When applying for this position, submission of both a Japanese and an English resume (CV) is required.

【役割概要】

エディトリアルマネージャーは、PlayStation Storeを“毎日訪れたくなる場所（Daily Destination）”へ進化させるための重要なポジションです。EditorialチームのDirector直下で、グローバルのエディトリアルプログラムの実行をリードし、各リージョンに共通する企画・基準・運用の整備と改善を推進します。

日々/週次のエディトリアルコンテンツ編成から、部門横断の調整、インハウスデザインチームへの制作依頼、データを活用した最適化まで、グローバルにインパクトを与える“エディトリアルプログラム”を推進する役割です。ベストプラクティスの確立、イノベーションの推進、グローバル基準に基づく編集プロセスの改善やその支援、また再現性の高い運用設計を通じて、世界1億人以上のプレイヤーに向けたストア体験の質を高めていきます。

プロダクトチーム、デザインチーム、マーケティング、ストアオペレーション、各地域のチームと密に連携し、PlayStationエコシステム全体で一貫性があり、タイムリーで、インパクトのあるエディトリアルを届けます。

また、グローバル責務に加えて、日本のPlayStation Storeにおけるエディトリアルの企画・編成・実行を担い、グローバル戦略を日本市場に最適化して展開すると同時に、日本市場ならではのインサイトをグローバルへ還元します。

【主な業務内容】

リーダーシップ／推進

• PlayStation Store内の各種セクション、ページやバナーにおける、グローバルエディトリアルプログラムの運用・実行をリード

• EditorialチームのDirectorと連携し、チームのビジョンを具体的なコンテンツ、運用や機能への落とし込み

• 各地域のEditorialチームメンバーに対するガイダンス、コーチング、サポート（日本オフィスにいる関連ステークホルダーとの密な連携を含む）

エディトリアルの企画・実行

• 日次/週次のエディトリアルコンテンツの企画、ゲームコンテンツキュレーション、バナー制作など企画の具体的な実現および実行を推進

• グローバルのコンテンツカレンダーを管理・改善し、リージョン間で可視性、整合性、品質を担保（本役割では、日本市場を重点市場として注視）

• システム開発のプロダクトチーム、デザインチーム、マーケティング、ストアオペレーションなどと協業し、ストア上に掲載されるクリエイティブやコピーがガイドラインに沿って期限内に準備されるよう、関連部門と連携

グローバル連携／ローカライズ

• 日本、イギリスやアメリカなどの地域リードと連携し、一貫性のあるグローバル施策を実行

• 各地域の特性や文脈に合わせたローカル最適化（単なる翻訳ではなく、意図・体験のコミュニケーションのローカライズ）を推進

• 日本市場における主要なエディトリアル窓口として、グローバル計画の日本展開をリードし、日本側の視点や意図がグローバルの意思決定に反映されるよう働きかけ

• グローバル計画と地域の販促/季節施策/優先度の整合を取り、複数タイムゾーンに跨る関係者と円滑に連携

ガイドライン／品質管理／プロセス改善

• エディトリアルクリエイティブガイドライン、トーン&マナー、品質基準の策定・展開を支援

• グローバル/日本双方のユーザーを意識した編集判断を行いながら、ブランド整合性を維持

• ワークフロー、ツール、計画の継続的改善を推進

• コンテンツの正確性・魅力・インクルーシブ性を担保し、ブランド/法務要件に準拠

データ活用／改善・実験

• Analytics & Insights（分析・レポーティング）チームと連携し、エディトリアル施策のパフォーマンスを評価

• 日本を含む各リージョンのインサイトから、最適化、A/Bテストなど反復的改善の機会を発掘し、グローバルに展開

• “毎日訪れたくなる場所（Daily Destination）”実現に向け、PlayStation Store上での新しい表現や体験（例：新しい表示ページやセクション、クリエイティブフォーマット、ストーリーテリング）の開発を支援

【応募資格】

必須

• ゲーム業界における、エディトリアル／デジタルパブリッシング／コンテンツ戦略／プログラムマネジメント等の経験：6〜10年以上

• 高い編集判断力・ライティング力（ナラティブ設計、キュレーション、ユーザー中心のコンテンツ設計）

• 複雑なコンテンツ制作〜掲載パイプラインや進捗プロセスを管理し、高品質なデリバリーを継続できる能力

• 部門横断・グローバル環境での推進力（タイムゾーンを跨ぐ調整を含む）と、成果に向けて主体的に関係者を巻き込み推進できる高いコミュニケーション能力

• デジタル配信プラットフォームやゲーム・エンタメ業界の最新トレンド、PlayStationオーディエンスへの深い理解（日本市場への理解を含む）

• データを用いて意思決定や改善につなげられる分析的思考

• 日本語・英語ともにネイティブレベル

歓迎

• グローバル／複数地域環境でのチームマネジメント、またはメンタリング経験

• 新しいコンテンツフォーマットや表示ページ等の立ち上げ、データに基づいた改善経験

• スピーディーな意思決定や変化のある環境で複数案件を並行しながら優先順位を調整し成果を出した経験

【このポジションの魅力】

本ポジションは、グローバル基準の中で日本市場の文脈を活かしながら、1億人以上のプレイヤー体験に直接影響を与えるエディトリアル設計に携わる機会です。
データとクリエイティビティの両面からストア体験を磨き込み、実行力で価値を生み出したい方を歓迎します。

【Role Overview】

The Editorial Manager plays a key leadership role in building the PlayStation Store into a true daily destination for players. Sitting directly below the Director, Editorial, this role oversees the execution of global editorial programs and helps shape planning, standards, and workflows across regions.

You will manage core elements of the global editorial engine — from daily and weekly programming to cross-functional coordination, creative briefing, and data-led optimization. You’ll help establish editorial best practices, support innovation, and mentor the wider Editorial team as we elevate the Store experience for more than 100 million players worldwide.

This is a highly cross-functional role, partnering with Product, Creative, Marketing, Store Operations, and global regional teams to ensure cohesive, timely, and impactful editorial delivery across the PlayStation ecosystem.

In addition to its global remit, this role owns editorial planning and execution for the Japan Store, translating global strategy into locally resonant experiences while feeding Japan-specific insights back into worldwide initiatives.

【What You’ll Be Doing】

Leadership & Ownership

• Lead day-to-day execution of global editorial programs across PlayStation Store surfaces.

• Serve as a key editorial leader, supporting the Director, Editorial in driving vision into operational reality.

• Provide guidance, coaching, and support to Editorial team members and contributors across regions, including close partnership with Japan-based stakeholders.

Editorial Program Delivery

• Oversee creation, curation, and delivery of daily and weekly editorial content, highlights, and narratives across global Store surfaces.

• Manage and refine global content calendars, ensuring visibility, alignment, and quality across regions, with particular attention to Japan as a key market.

• Collaborate with Marketing, Creative, Product, and Store Operations to ensure assets and copy meet PlayStation standards and deadlines across all regions.

Global Coordination

• Partner with regional leads (including Japan, UK, and USA) to execute coherent global programs, adapt content for local relevance, and surface regional insights that can inform global planning.

• Act as a key editorial point of contact for Japan, ensuring global plans are effectively translated for the market and that Japan-led perspectives are represented in global discussions.

• Ensure alignment between global plans and regional publishing priorities, promotions, and seasonal beats.

• Maintain strong relationships with cross-functional partners across global time zones.

Standards, Process & Quality

• Help define and roll out editorial guidelines, tone-of-voice frameworks, and quality standards for global Store surfaces.

• Apply cultural judgment and market awareness when reviewing or shaping content for global and Japanese audiences, while maintaining consistency and brand integrity.

• Drive continuous improvement across workflows, tooling, and planning rhythms.

• Ensure editorial content is accurate, engaging, inclusive, and aligned with brand and legal requirements.

Insights, Data & Experimentation

• Partner with Analytics & Insights teams to evaluate performance of editorial content and programs across global and regional surfaces.

• Use insights from Japan and other regions to identify opportunities for optimisation, A/B testing, and iterative improvement at a global level.

• Support development of new editorial surfaces, formats, and storytelling approaches that advance the Store’s daily-destination vision.

【What We’re Looking For】

• 6–10+ years experience in editorial, digital publishing, content strategy, or program management in the video games industry.

• Experience managing or mentoring editorial teams or content owners in global or multi-region environments is a strong plus.

• Strong writing and editorial judgment, with experience shaping narratives, curation, and player-centric content.

• Proven ability to manage complex content pipelines and deliver consistently at high quality.

• Experience operating in cross-functional, global environments; confident communicator across teams and time zones.

• Deep understanding of gaming culture, trends, and the PlayStation audience, with familiarity with Japan as a key market.

• Analytical mindset and comfort using data to inform decisions and program improvements.

• Highly collaborative, detail-oriented, and able to thrive in a fast-paced environment.

The Position

OPSWAT is seeking a Field Marketing Manager - Japan, to play a key role in supporting the planning, execution, and coordination of various marketing events in Japan. This position will report to the APJ Field Marketing Director.  You will work closely with the global marketing team, marketing operations, and brand/creative team. The ideal candidate is someone with a passion for marketing and events who is eager to gain hands-on experience in a fast-paced environment.

What you Will Be Doing

• Event Planning & Coordination: Assist in the planning and execution of in-person and virtual events, including trade shows, conferences, webinars, and product launches.
• Vendor Coordination: Liaise with vendors, suppliers, and venues to ensure timely delivery of services and materials.
• Marketing Support: Collaborate with the marketing team to create promotional materials, including event invitations, blog post copy, social media posts, and email campaigns.
• Logistics Management: Manage event logistics such as registration, attendee tracking, and on-site support.
• Budget Tracking: Assist in tracking event budgets, processing invoices, and ensuring cost-effective execution.
• Post-Event Analysis: Support the collection of feedback and data to evaluate event success and identify areas for improvement.
• Administrative Tasks: Handle administrative duties such as maintaining event calendars, preparing reports, and managing communication with stakeholders.

What We Need From You

• Education: Bachelor’s degree in Marketing, Communications, Event Management, or a related field.
• Experience: 2-5 years of experience in event coordination, marketing, or a related field
• Fluent in Japanese
• Skills:
  • Strong organizational and multitasking abilities.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Creative problem-solving skills and attention to detail.
  • Familiarity with Jira, HubSpot, and Salesforce a plus.

Position

Director, Growth Marketing

Company Introduction

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview 

This role owns Rocket Now’s growth end‑to‑end in a business that is heavily driven by growth marketing, with direct impact on GMV, acquisition efficiency, and sustainable unit economics. Day to day, you will lead the evolution toward a more self‑serve, in‑house performance marketing model—owning core channels, improving creative execution, and strengthening measurement and decision‑making. You will partner closely with Product teams to drive results through both marketing execution and product‑led initiatives, drawing inspiration from highly disciplined, performance‑driven commerce platforms. As a hands‑on leader, you will build and develop the team over time, setting the operating model, talent bar, and culture needed to deliver fast, efficient, and scalable growth.

What You Will Do

• Own Rocket Now’s growth end‑to‑end, driving customer acquisition, order growth, GMV, and market share with full accountability for unit economics and ROI.
• Define and execute a performance‑driven growth strategy, identifying step‑change opportunities while continuously raising the bar on speed, scale, and efficiency.
• Lead performance marketing across all major paid channels, owning large budgets and optimizing the full funnel from acquisition through retention.
• Build and evolve a strong in‑house, self‑serve performance marketing capability, improving execution quality, creative output, and measurement rigor.
• Drive data‑first decision making through robust attribution, experimentation, and ROI modeling in close partnership with Data and Engineering teams.
• Operate as a senior cross‑functional leader, working closely with Product, Pricing, Merchant, and Operations teams to unlock sustainable growth.
• Relentlessly optimize efficiency by improving CAC, ROAS, and payback while balancing short‑term performance with long‑term customer value.

Basic Qualifications

• Proven experience owning growth or performance marketing with direct responsibility for acquisition outcomes and business metrics.
• Hands‑on experience operating and optimizing core performance marketing channels in a self‑serve, in‑house environment.
• Strong analytical and data‑driven mindset, with experience using experimentation, attribution, and metrics to guide decisions.
• Demonstrated people leadership experience, with a track record of building teams and driving high execution standards.
• Excellent communication and interperonsal skills partnering cross‑functionally with Product, Data, and Operations to deliver business impact beyond marketing alone.
• Fluent Japanese and business-level English.

Preferred Qualifications

• Experience scaling growth in a high‑velocity consumer, marketplace, or on‑demand business.
• Track record of reducing agency dependency and building durable internal performance marketing capabilities.
• Familiarity with highly disciplined, performance‑driven commerce or platform models.
• Business‑level Japanese proficiency with the ability to operate effectively in a Japanese corporate environment.
• Background in e-commerce or cross-border environments.

Recruitment Process and Others  
 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submittedat the application stage. 

Working Conditions 

• Employment Type: Full time employee
• Probationary Period: 3 Months
• Other details will be provided separately

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submittedfalse information as part of the application process. 
• Thoseeligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experienceand/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.  
• Details will be provided separately after receiving your application by email and/or during the job interview.

Equal Opportunities 

Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds: 

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act. 
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment. 
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives. 
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities. 
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process. 

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as statedin the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add) 

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

Position

Director, Growth Marketing

Company Introduction

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview 

This role owns Rocket Now’s growth end‑to‑end in a business that is heavily driven by growth marketing, with direct impact on GMV, acquisition efficiency, and sustainable unit economics. Day to day, you will lead the evolution toward a more self‑serve, in‑house performance marketing model—owning core channels, improving creative execution, and strengthening measurement and decision‑making. You will partner closely with Product teams to drive results through both marketing execution and product‑led initiatives, drawing inspiration from highly disciplined, performance‑driven commerce platforms. As a hands‑on leader, you will build and develop the team over time, setting the operating model, talent bar, and culture needed to deliver fast, efficient, and scalable growth.

What You Will Do

• Own Rocket Now’s growth end‑to‑end, driving customer acquisition, order growth, GMV, and market share with full accountability for unit economics and ROI.
• Define and execute a performance‑driven growth strategy, identifying step‑change opportunities while continuously raising the bar on speed, scale, and efficiency.
• Lead performance marketing across all major paid channels, owning large budgets and optimizing the full funnel from acquisition through retention.
• Build and evolve a strong in‑house, self‑serve performance marketing capability, improving execution quality, creative output, and measurement rigor.
• Drive data‑first decision making through robust attribution, experimentation, and ROI modeling in close partnership with Data and Engineering teams.
• Operate as a senior cross‑functional leader, working closely with Product, Pricing, Merchant, and Operations teams to unlock sustainable growth.
• Relentlessly optimize efficiency by improving CAC, ROAS, and payback while balancing short‑term performance with long‑term customer value.

Basic Qualifications

• Proven experience owning growth or performance marketing with direct responsibility for acquisition outcomes and business metrics.
• Hands‑on experience operating and optimizing core performance marketing channels in a self‑serve, in‑house environment.
• Strong analytical and data‑driven mindset, with experience using experimentation, attribution, and metrics to guide decisions.
• Demonstrated people leadership experience, with a track record of building teams and driving high execution standards.
• Excellent communication and interperonsal skills partnering cross‑functionally with Product, Data, and Operations to deliver business impact beyond marketing alone.
• Fluent Japanese and business-level English.

Preferred Qualifications

• Experience scaling growth in a high‑velocity consumer, marketplace, or on‑demand business.
• Track record of reducing agency dependency and building durable internal performance marketing capabilities.
• Familiarity with highly disciplined, performance‑driven commerce or platform models.
• Business‑level Japanese proficiency with the ability to operate effectively in a Japanese corporate environment.
• Background in e-commerce or cross-border environments.

Recruitment Process and Others  
 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submittedat the application stage. 

Working Conditions 

• Employment Type: Full time employee
• Probationary Period: 3 Months
• Other details will be provided separately

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submittedfalse information as part of the application process. 
• Thoseeligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experienceand/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer.  
• Details will be provided separately after receiving your application by email and/or during the job interview.

Equal Opportunities 

Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds: 

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act. 
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment. 
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives. 
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities. 
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process. 

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as statedin the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/ 

Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add) 

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

About the role

As the Content Acquisitions Manager, you will secure a pipeline of content to satisfy Crunchyroll's seasonal simulcast slate and catalog lineups, while strengthening its relationships with our Japanese partners' teams and augmenting our reputation as the most trusted international distributor for Japanese anime abroad.

Core Areas of Responsibility

• Contact Japanese and international partners to receive the latest information on their production schedule and discuss opportunities to grow and foster our distribution partnership.
• Foster relationships with Japanese partners and manage account relationships, including daily business.
• Work with other departments to deliver top tier service for our partners and to ensure that contractual obligations are performed.
• Acquire in-depth knowledge of our business in each internal department to address important issues, situations, industry trends, and market dynamics.
• Maintain an open dialogue with licensors to respond to requests, bid submissions, and help implement solutions and reporting of our activities.
• Collaborate with the Content Evaluation team to assess the value of content.
• Collaborate with the Business Affairs team to close contracts and secure delivery of assets.
• Collaborate with the Marketing team to procure marketing materials needed to support successful title launches.

In the role of Content Acquisitions Manager, you will report to the Director, Content Acquisitions.

We are considering applicants for the location of Tokyo, Japan.

About You

We get excited about candidates, like you, because...

• 5+ years of experience in successful account management, partner management, business development, or licensing sales experience in Entertainment or Anime industry.
• Experience in establishing and nurturing long-term, mutually beneficial partnerships, working with a Japanese client base.
• Experience negotiating with partners to represent organizational interests.
• Experience winning a high percentage of the targeted content.
• Experience dissecting proposals and legal agreements surrounding IP.
• Native to Business level Japanese language skills (speaking/reading/writing)
• Native to Business level English language skills (speaking/reading/writing)
• Experience working within a globally matrixed organization.
• Experience building creative solutions in an evolving business environment and media landscape.

About the Team

The Content Acquisition team's two biggest partners for our business are our licensors and subscribers. The team's mission is to acquire the best content that our global anime fans want from our licensors and to develop a long-term relationship with them. We collaborate with the Business Affairs and Legal team from the contractual perspective, the team will negotiate with the licensors after receiving their evaluation until the deal is successful.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Health Insurance through Sony Kenko Hoken Kumiai
• 401(k) Retirement Plan
• Allowances for Gym & Wellness, Cellphone, Meals, Commuting
• Crunchyroll Premium account
• Professional Development
• Company's Paid Parental Leave
• up to 22 weeks for birthing parents
• up to 12 weeks for non-birthing parents
• Hybrid Work Schedule
• Paid Time Off
• Flex Time Off
• 5 Yasumi Days
• Half-Day Fridays during the summer
• 3 Obon Summer Yasumi Days
• Winter Break

#LifeAtCrunchyroll #LI-Hybrid

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

About the role

As the Content Acquisitions Associate, you will secure a pipeline of content to satisfy Crunchyroll's seasonal simulcast slate and catalog lineups, while strengthening its relationships with our Japanese partners' teams and augmenting our reputation as the most trusted international distributor for Japanese anime abroad.

Core Areas of Responsibility

• Contact Japanese and international partners to receive the latest information on their production schedule and discuss opportunities to grow and foster our distribution partnership.
• Foster relationships with Japanese partners and manage account relationships, including daily business.
• Work with other departments to deliver top tier service for our partners and to ensure that contractual obligations are performed.
• Acquire in-depth knowledge of our business in each internal department to address important issues, situations, industry trends, and market dynamics.
• Maintain an open dialogue with licensors to respond to requests, bid submissions, and help implement solutions and reporting of our activities.
• Collaborate with the Content Evaluation team to assess the value of content.
• Collaborate with the Business Affairs team to close contracts and secure delivery of assets.
• Collaborate with the Marketing team to procure marketing materials needed to support successful title launches.

In the role of Content Acquisitions Associate, you will report to the Director, Content Acquisitions.

We are considering applicants for the location of Tokyo, Japan.

About You

We get excited about candidates, like you, because...

• 2+ years of experience in successful account management, partner management, business development, or licensing sales experience in Entertainment or Anime industry.
• Experience in establishing and nurturing long-term, mutually beneficial partnerships, working with a Japanese client base.
• Experience negotiating with partners to represent organizational interests.
• Experience winning a high percentage of the targeted content.
• Experience dissecting proposals and legal agreements surrounding IP.
• Native to Business level Japanese language skills (speaking/reading/writing)
• Native to Business level English language skills (speaking/reading/writing)
• Experience working within a globally matrixed organization.
• Experience building creative solutions in an evolving business environment and media landscape.

About the Team

The Content Acquisition team's two biggest partners for our business are our licensors and subscribers. The team's mission is to acquire the best content that our global anime fans want from our licensors and to develop a long-term relationship with them. We collaborate with the Business Affairs and Legal team from the contractual perspective, the team will negotiate with the licensors after receiving their evaluation until the deal is successful.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Health Insurance through Sony Kenko Hoken Kumiai
• 401(k) Retirement Plan
• Allowances for Gym & Wellness, Cellphone, Meals, Commuting
• Crunchyroll Premium account
• Professional Development
• Company's Paid Parental Leave
• up to 22 weeks for birthing parents
• up to 12 weeks for non-birthing parents
• Hybrid Work Schedule
• Paid Time Off
• Flex Time Off
• 5 Yasumi Days
• Half-Day Fridays during the summer
• 3 Obon Summer Yasumi Days
• Winter Break

#LifeAtCrunchyroll #LI-Hybrid

Niantic is looking for a Marketing Director to lead the go-to-market strategy and execution of marketing communication for Monster Hunter Now. The ideal candidate possesses a genuine passion for the product, and can handle multiple responsibilities.

In this role, you will lead a team of skilled, savvy, and hardworking marketers to build impactful consumer touchpoints across user acquisition, social media, community engagement, and IRL events. You will also work with executives, cross-functional teammates, and external business partners. Most importantly, you’ll have a lot of fun while contributing to Niantic's mission of inspiring people to explore the world, together.

As this is a global product, you will need to collaborate with teammates from around the world to ensure consistency and accuracy across all regions for any marketing initiative.

Responsibilities

• Lead the Monster Hunter Now marketing team by demonstrating in-depth knowledge of mobile game/app marketing tactics, user acquisition, engagement and retention, as well as effective general marketing practices.
• Together with the team, solidify product positioning, author key messaging, and help develop marketing campaigns.
• Define and successfully implement go-to-market, engagement & retention strategies in close coordination with fellow marketing colleagues and cross-functional partners such as Product Management, Business Development, Operations, Communications, and Legal.
• Own and manage the marketing budget for Monster Hunter Now. Conduct return on investment analyses on all campaigns and apply takeaways to future programs.
• Collaborate with cross-functional team members and external partners to cultivate strong working relationships with project team members, including regular and reliable attendance and participation in meetings.
• Nurture relationships with key executives in Japan and US, and drive global alignment on major marketing initiatives.
• Guide the team in a multi-cultural environment.
• Required in-office attendance 3 days a week on Tuesdays, Wednesdays, and Thursdays.

Qualifications

• 14+ years of relevant marketing experience in areas including: product positioning strategies that factor in market dynamics and user insights, paid media campaign strategy and management including creative development, agency selection, media planning & buying, campaign tracking, and optimization, social media marketing.
• Experience working on a highly cross-functional with the ability to coordinate dynamic projects with internal and external partners.
• Outstanding verbal and written communication skills in English and Japanese, with experience in developing and delivering executive-level presentations.
• Deep understanding and passion for Niantic’s mission and values.
• Ability to work in a fast-paced hybrid environment. Handle stress appropriately. Solve practical problems and adapt to dynamic situations with little notice.

Role: Senior Account Manager

Location: Tokyo, Japan

About the role: 

The Senior Account Manager will work alongside the Project manager, Director, and key stakeholders to support projects from initial concept to final delivery.

This role requires fluency in English and Japanese.

What you will be doing: 

This dedicated team is comprised of project managers, creative and digital designers, developers, and video producers. The team also partners closely with Japan, Shanghai, India, and our global counter- parts in US and UK. You will help manage the production of both digital and print products across Asia.

Digital: corporate websites, campaigns, newsletters, email flyers, e-Learning modules, banner images, and graphics, etc.

Print: you will handle posters, flyers, brochures, newsletters, signage, event/campaign collateral, and communications related to major holidays, among other projects.

• Build relationships with day-to-day clients, external agency partners, and our cross-functional agency team
• Support the planning and execution of multi-channel marketing campaigns across digital, print, website, and video deliverables
• Leverage project management skills to manage multiple projects to tight deadlines in a fast- paced environment
• Review and refine creative project briefs, gather supporting files, collaborate with our creative team to develop, adapt, optimize, and deploy assets according to all required digital/print formats and specifications
• Act as an internal client advocate and knowledge center; guide best practices across creative, production
• Take in client feedback, assess the best way to move forward, and communicate instructions/next steps to the team by making recommendations and decisions
• Collaborate with operations and project management team to share best practices and streamline processes
• Assist with brainstorming and concepting, look for every opportunity to bring creativity forward, convey strategic sensibility when evaluating, or presenting creative work
• Work closely with Account and Project Management teams to scope and cost out projects in addition to managing the day-to-day executional requirements
• Conduct regular status meetings to review deliverables according to agreed milestones and actively seeks performance feedback on both process and work product, and incorporates that feedback into a culture of continuous improvement

What you need to be great in this role:

• 5 to 7 years in integrated marketing, digital advertising, account management or project management.
• Exposure of working in a client facing capacity, from handling client requests, to taking full and conclusive briefs and delivering to exceed the client’s requirements
• Studio management or coordination experience is highly advantageous, as is the understanding of the mechanics of a creative studio
• Ambitious – Shows determination and a desire to succeed. Continually helps clients to evolve
• Shows imagination - combines different models to produce original solutions
• Thinks ahead, listens well. Shows entrepreneurial flair and a solutions-oriented mind-set
• Naturally encourages, nurtures, and realizes new ideas to inspire new possibilities. Inspires others to challenge boundaries and exceed them
• Has a hunger for learning and teaching others
• Sets clear goals and is focused on delivering results that are measurable and accountable.
• Highly organized with a keen attention to detail; enjoys working in a fast-paced environment
• Gets results with integrity in line with client requirements
• Excellent communication and listening skills; is clear, succinct and gets point across professionally verbally and in writing
• Strong administrative skills and attention to detail
• Team-oriented and collaborative with the ability to problem-solve proactively and deal with multiple priorities
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical.

Req ID: 17035

#LI-JQ1 #LI-Hybrid

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the unique experiences and perspectives that each person brings to The Trade Desk, and we are committed to fostering inclusive spaces where everyone can bring their authentic selves to work every day.

So, if you are talented, driven, creative, and eager to join a dynamic, globally-connected team, then we want to talk!

You’re joining at a pivotal moment in The Trade Desk’s growth across Japan and the wider APAC region, stepping into a newly established, high-growth function designed to unlock a significant new commercial growth engine.  

What you'll do:

• Execute a high-quality discovery process to set new advertisers up for success with The Trade Desk, uncovering core business objectives and aligning tailored solutions 
• Partner closely with global Sales, Client Services, and Trading teams to grow and scale a focused portfolio of accounts 
• Build and cultivate strategic relationships with commercial and contract leads across advertising clients and agencies  
• Clearly articulate The Trade Desk’s media buying philosophy and platform value, tailoring messaging to each client’s priorities  
• Lead RFP responses end-to-end, including qualification, strategy development, and execution  
• Identify and convert strategic upsell opportunities by deeply understanding client needs and mapping them to platform capabilities 
• Collaborate with product, marketing, and revenue teams to continuously optimise performance against company goals  
• Build strong cross-functional relationships across The Trade Desk to mobilise internal expertise and deliver client outcomes  

Who you are: 

An entrepreneurial problem solver who identifies barriers early, navigates complexity independently, and delivers outcomes with pace and accountability. 

You operate with urgency and intent, self-generate momentum, thrive on the hunt, and consistently drive opportunities forward. You are a strong individual contributor who can also orchestrate cross-functional teams, aligning and influencing stakeholders to maintain momentum and deliver results. You bring resilience and optimism, sustaining energy through ambiguity and setbacks, and demonstrate agility, able to set direction, adapt quickly, and pivot when needed. 

Above all, you are a natural relationship builder who establishes trust quickly and cultivates long-term, high-impact partnerships. 

• 10 to 15 years’ experience in digital advertising sales, consistently exceeding revenue targets 
• Strong, existing network within one or more key verticals such as Pharma, Consumer Electronics, Financial Services, Consumer Goods (F&B & Lifestyle), and Gaming & Entertainment with established access to senior decision-makers 
• Strong background in programmatic or adjacent digital media environments (DSPs, SSPs, publishers, exchanges, or similar) 
• Proven ability to build and close complex, senior-level commercial deals  
• Established relationships with decision-makers across major advertisers  
• Experience building annual business plans, leading QBRs, and driving structured account growth 
• Strong commercial acumen with excellent negotiation and quantitative capability  
• Exceptional communication skills with the ability to influence C-level stakeholders  
• Ability to simplify complex concepts into clear, compelling commercial narratives  
• Highly collaborative, able to align cross-functional teams toward shared outcomes  
• Deep curiosity for the programmatic ecosystem with a strong learning mindset
   

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Role

We are looking for a Field Marketing Specialist to join our Marketing team in Japan, reporting to the Marketing Director of North Asia. The Field Marketing Specialist is a key member of the regional marketing team, responsible for planning, coordinating, and executing marketing initiatives across multiple channels. You will focus on hands-on project management, data reporting, and campaign analysis while contributing to strategic initiatives within a dynamic, fast-paced organization.

What you’ll do (Role Expectations)

• Plan and execute events, webinars, trade shows, and regional campaigns, ensuring the availability of necessary materials and improving performance based on results

• Maintain accurate updates in CRM and automation tools, track campaign results, analyze ROI/KPIs, and deliver actionable insights for optimization

• Drive collaborative marketing activities with partners, particularly Technical Alliance Partners

• Handle event timelines, budgets, logistics, vendor coordination, and inventory readiness to ensure smooth and timely project delivery

• Support the team with administrative tasks and operational assistance to drive overall marketing efficiency

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 1–2 years of experience in marketing, event coordination, or project management

• Fluent in Japanese (native or business level) with basic conversational English skills for international collaboration

• Strong organizational skills with the ability to effectively set priorities and manage multiple assignments

• Exceptional attention to detail and a results-driven mindset to ensure accuracy and impact in all deliverables

• Excellent communication and interpersonal skills with the ability to work in cross-functional and multicultural teams

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with CRM/marketing automation tools like Salesforce or Marketo and creative tools such as Adobe Photoshop or Illustrator

• Basic understanding of digital marketing strategies, including SEO, PPC, and social media marketing

• Proven experience in relationship management with vendors, partners, or distributors

#LI-TY2 #LI-Hybrid

ポジションの概要

Teads Japanのコマーシャル・ディレクターとして、クライアントにとって信頼できるアドバイザー、チームのメンター、そして組織全体の重要なコラボレーターとしての役割を担っていただきます。

カントリーマネージャーに直属し、トップクラスの広告主や代理店におけるTeadsプレゼンスの拡大、戦略的成長、長期的なパートナーシップ、そして大胆な発想を推進する責任者です。鋭いビジネス嗅覚と起業家精神を持ち、TVなどの従来のメディアからデジタル領域までシームレスに活躍できる方を求めています。

主な職務内容

• 事業拡大の推進: 主要な広告代理店およびブランドとの関係を強化し、エグゼクティブレベルとの信頼関係を構築する。
• セールスサイクルの統括: リードの特定からピッチ、クロージングまでを一貫して行い、実利的なビジネス成果を創出する。
• ソリューションの提言: クライアントの課題に対し、Teadsが誇る市場をリードするフォーマットや知見を活用した最適な広告ソリューションを提案する。
• 戦略的パートナーシップ: 戦略的パートナーとして、アカウントの成長とイノベーションの機会を継続的に模索する。
• リーダーシップの発揮: セールス、アカウントマネジメント、キャンペーンマネジメントの各チームに対し、明確な戦略提示、パフォーマンス分析、メンターシップを通じて指導・育成を行う。
• 社内連携: 社内各部署（キャンペーンマネジメント、スタジオ、データ＆インサイト、サプライ）と協力し、高品質なキャンペーンを構築する。
• 提案活動: クライアントに響くカスタマイズされたピッチ資料やRFP（提案依頼書）への回答を作成する。
• 契約交渉: クライアントの目標を深く理解し、商業的な視点を持って契約交渉をリードする。
• 収益管理: 規律あるパイプライン管理と正確な予測により、健全かつ予測可能な収益を確保する。
• 市場トレンドの把握: 常に市場動向を先取りし、その知見をチームやクライアントへのアクションへと昇華させる。

応募資格

• 経験: 10年以上のセールス経験。そのうち5年以上はリーダーシップポジションにおいて、代理店やブランドの成功を牽引した実績があること。
• 業界知識: 国内広告代理店との業務経験、および新規事業開発のバックグラウンドは必須。
• デジタル知見: デジタル広告業界およびプログラマティック広告に関する深い理解は必須。
• テクニカルスキル: アドサーバー、トラッキング技術、効果測定ソリューションに関する十分な知識。
• ネットワーク: 日本の広告エコシステム（クリエイティブ・メディア担当代理店、トレーディングデスク、主要ブランドのステークホルダーなど）における強固な人脈。
• 実績: 大規模アカウントの獲得実績、および継続的に収益目標を達成・超過してきた実績。
• 語学力: 日本語での完全なビジネス流暢さ。また、グローバル拠点との連携のための英語コミュニケーション能力。

求める人物像

• あらゆるレベルのステークホルダーと円滑に意思疎通ができ、新規クライアント開拓に自信を持って取り組める方。
• チームに権限を与え、信頼を築き、スピード感のある環境で真価を発揮できる協調性のあるリーダー。
• 複雑な概念をシンプルに伝える「戦略的ストーリーテラー」であり、Win-Winの関係を構築できる交渉人。
• 起業家精神：解決策を自ら導き出し、リソースを最大限に活用し、チャンスの特定や課題克服に積極的に取り組める方。
• 高い組織管理能力、コミュニケーション能力、マルチタスク能力を持ち、現場主導（ハンズオン）で「Can-do」精神（できる方法を考える姿勢）をお持ちの方。

About the opportunity 

As Commercial Director at Teads Japan, you’ll be a trusted advisor to clients, a mentor to the team, and a key collaborator across the organization. 

Reporting directly to the Country Manager, you’ll lead the charge in scaling our presence with top-tier advertisers and agencies, driving strategic growth, long-term partnerships, and bold thinking. You’ll bring a strong commercial instinct, an entrepreneurial mindset, and the ability to operate seamlessly across traditional and digital landscapes.

What will you do

• ​​Drive Teads’ expansion with key agencies and brands, establishing trusted relationships across senior levels.
• Own the full sales cycle - identify, pitch, and close deals that drive real business outcomes. 
• Champion our advertising solutions by connecting client challenges with Teads’ market-leading formats and insights.
• Act as a strategic partner to clients, continuously exploring opportunities for account growth and innovation.
• Lead by example: coach and guide the sales, account management, campaign management team with clear strategy, performance insights, and mentorship.
• Partner with internal teams (Campaign Management, Account Management Studio, Data & Insights, and Tech) to shape high-performing campaigns.
• Build tailored pitch materials and RFP responses that resonate and win.
• Negotiate contracts with a sharp commercial lens and deep understanding of client goals.
• Ensure healthy, predictable revenue through disciplined pipeline management and accurate forecasting.
• Stay ahead of market trends, translating insights into action for both the team and clients.

About You

• 10+ years of sales experience, with at least 5 years in a leadership role driving agency and brand success.
• Experience working with domestic agencies and a background in new business development are essential.
• Strong understanding of the digital landscape and programmatic is a must.
• Technically savvy, with solid knowledge of ad-serving systems, tracking technologies, and measurement solutions.
• Established relationships within the Japanese advertising ecosystem, from media agencies and trading desks to key brand stakeholders is essential.
• Proven track record of closing large accounts and consistently exceeding revenue goals.
• Requires full professional fluency in Japanese and the ability to communicate effectively in English for global collaboration.
• The ideal candidate is comfortable communicating with stakeholders at all levels and confident in engaging new clients.
• A collaborative leader who empowers teams, builds trust, and thrives in fast-paced environments.
• A strategic storyteller who can simplify the complex, and a negotiator who sees the win-win.
• Entrepreneurial mindset: You’re solution-driven, resourceful, and proactive when spotting opportunities or overcoming challenges.
• Strong organizational, communication, and multitasking skills, with a hands-on approach and a can-do attitude.

So, what’s the role all about?

NiCE Actimize is currently seeking a dynamic individual with high energy and drive to join the team an Account Executive in Japan. In this role, you will be tasked with driving new business growth within a designated set of accounts or territory. This involves prospecting, qualifying, developing, and closing deals while leveraging strong relationship management skills. By utilizing consultative selling techniques, you will align client needs with our best-of-breed solutions. Success in this role entails not only nurturing existing relationships but also actively identifying and capitalizing on opportunities to expand Actimize's presence across the enterprise.

How will you make an impact?  

• Creating, driving and closing new business for designated accounts
• Achieving and exceeding annual sales quotas
• Uncovering and creating new opportunities for named accounts
• Leading the sales lifecycle from cradle to grave
• Cultivating and maintaining strong client relationships.
• Driving new relationships especially in the C Suite and with adjacent lines of business
• Owning the customer experience with a strong focus on customer satisfaction and retention

Have you got what it takes?

• Proven sales hunter and closer
• 6 years of enterprise software sales experience
• Excellent communication and presentation skills
• Able to lead a team in a fast paced, rapidly changing environment
• Experience selling at the "C" level in the Financial Services space
• Experience within an AML-related domain, preferably with exposure from another financial crime technology vendor, and or a professional services firm.
• Additional experience within a financial services institution is a plus. 

You will have an advantage if you also have:

• BA/BS preferred, preferably in business, finance or computer science
• Background in anti-fraud, compliance, and/or anti-money laundering software preferred

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

About Actimize

NiCE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NiCE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud and providing regulatory compliance.

Requisition ID: 7130
Reporting into: Director, Sales, Actimize
Role Type: Individual Contributor

#LI-Hybrid

So, what’s the role all about? 

NiCE is looking for an experienced Portfolio Pre-Sales Consultant to excite potential customers about its extensive portfolio and aid them in ultimately becoming a NiCE customer. A successful Solution Consultant will work consultatively with prospects to identify their goals and business drivers and creatively design a solution that will meet the ever-growing demands of their contact center needs. This position will provide dedicated sales support to the Enterprise and SMB sales teams by exceeding expectations. 

How will you make an impact?   

• Proactively identifying and addressing our customer's technical needs and objections to drive new sales, and existing account expansion. 

• Actively learning and mastering the NiCE software portfolio at an intermediate level, to creatively apply our technology and help our customers achieve their business goals. 

• Critically evaluating the technical sustainability of each new sales opportunity or Request for Proposal, ensuring that our contractual obligations to each new customer are accurate, and can be delivered in a timely manner. 

• Helping facilitate a smooth transition from pre-sales to implementation by providing adequate knowledge transfer regarding the scope and requirements of the project, ensuring a seamless onboarding experience. 

• Protecting NiCE from projects where technical challenges outweigh the value of a technically problematic opportunity, and long term partnership. 

• Assisting our Sales team through preparation and delivery of business discussions, technical presentations, and product demonstrations, by carefully mapping customer business requirements to effective value driven technical solutions leveraging the NiCE software portfolio. 

• Proactively identifying customer needs through a technical benefits assessment, carefully building the business value of the solution, in order to assist with overcoming potential objections to proposed technical solutions. 

• Meeting with our prospective customers as a trusted technical advisor, developing a deep understanding of their current environment, key business challenges and goals, and helping prospective customers envision the benefits that can be realized through an advanced contact center deployment with NICE. 

• Gathering valuable field data and product feedback from each customer engagement and working directly with Product Management to facilitate ideas for the long term technical direction and development of NiCE’s software portfolio. 

• Providing an open and continuous knowledge transfer to the overall Sales Team and newly hired SEs, highlighting the technical aspects and benefits of our solution, and how to competitively position each product. 

• Delivering partner enablement activities, ranging from ad-hoc updates to extended knowledge transfer sessions. 

• Building and maintaining demo environments both for internal NiCE usage and for our partners. 

• Assisting in the preparation and response to customer RFP requests, carefully qualifying the prospective deal for technical feasibility. 

• Scoping and building proofs of concept for prospective customers that require a hands-on experience of NiCE products, to confirm the required performance of the solution within their environment. 

• Developing detailed solution design documentation for each new customer, which will serve as the foundation of our technical engagement, and act as a bridge to seamlessly engage our Professional Services Organization, to provide the most effective onboarding experience. 

• Continuously building and maintaining relationships with key stakeholders in each sales cycle, including executive, financial, technical decision makers and influencers within each of our prospects. 

Have you got what it takes?  

• Broad knowledge of call center technologies, automatic call distributors (ACD) and interactive voice response (IVR) systems. 

• Broad knowledge of workforce optimization and analytics practices and technologies. 

• Broad knowledge of digital self-service, messaging and social media platforms. 

• Basic knowledge of IP telephony, SIP trunk, WebRTC. 

• Basic knowledge of cloud security 

• Exceptional written and verbal Japanese communication skills 

• Intermediate written and verbal English communication skills (CEFR B2+ / IELTS 5.5+) 

• Excellent interpersonal skills with the ability to effectively listen to quickly assess the situation and then convey thoughts and ideas in a clear and concise manner. 

• Strong presentation skills – must possess the ability to sell and effectively build credibility in front of all levels of management, including an executive audience. 

• Analytical and quantitative abilities required – Must be able to interpret and explain financial and statistical information. 

You will have an advantage if you also have: 

• 7+ years of sales experience outside of sales engineering in a software environment 

• Ability to manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, collaborative environment. 

• Experience with programming or scripting languages such as Javascript or Python, and including use of REST APIs. 

• Detail-oriented, but able to digest the critical elements of a situation to withstand being hyper-focused on the minutia. 

• Experience with ROI and business case models and relating product capabilities to business benefits. 

• Ability to multi-task in a challenging environment while maintaining a high level of responsiveness. 

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

Enjoy NiCE-FLEX!  

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 5670
Reporting into: Director, Pre-Sales
Role Type: Individual Contributor

#LI-Hybrid  

FEQ127R214

As a Partner Solutions Architect you will work with Databricks' Consulting and System Integrator (C&SI) partners, teammates, and with the technical and sales team members who work directly with our customers. You will develop 'technical champions' within our top C&SI Partners, providing enablement on technical matters related to the Databricks product. Working with our partners, you will help our customers to achieve tangible data-driven outcomes through the use of our Databricks Data Intelligence Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. As a member of our team, you will exercise and develop expertise in those areas, using open-source projects such as Apache Spark™, MLflow, and Delta Lake; and major public cloud infrastructure and services. the product. You will use this expertise to become a trusted advisor to C&SI partners. You will report to the Senior Director, APJ PS.

The impact you will have:

• Provide partners with the level of enablement they need to assist their clients in evaluating and adopting Databricks including hands-on Apache Spark™ programming and integration with the wider cloud ecosystem
• Engage with the partner technical community by leading workshops, seminars, and meet-ups
• You will be a Big Data Analytics expert on aspects of architecture and design and will share this with our partner network
• Show expertise by producing creative technical solutions and blog post

What we look for:

• 5+ years of pre-sales or post-sales experience working with external clients or partners across a variety of industry markets
• Understanding of customer-facing pre-sales or consulting role with a core strength in either data engineering or data science
• Experience demonstrating technical concepts, including presenting and whiteboarding
• Experience developing architectures within a public cloud (AWS, Azure, or GCP)
• Coding experience in SQL, Python, Scala, or Java
• Expertise in at least one of the following:
• Data Engineering technologies (Ex: Apache Spark™, Hadoop, Kafka)
• Data Warehousing (Ex: SQL, OLTP/OLAP/DSS)
• Data Science and Machine Learning technologies (Ex: pandas, scikit-learn, HPO)
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Written and verbal level fluency in Japanese and English

Benefits

• Benefits allowance
• Equity awards
• Enhanced Parental Leaves
• Fitness reimbursement
• Annual career development fund
• Home office & work headphones reimbursement
• Business travel accident insurance
• Mental wellness resources
• Employee referral bonus

Keeper is hiring a talented Human Resources Generalist dedicated to our APAC region to join our People Team! Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and play a critical role in supporting our employees and managers as we continue to scale the organization.

About Keeper

Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of public sector IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, Keeper provides the security assurance public sector organizations require. Learn why agencies trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com.

About the Role

The APAC Human Resources Generalist will report to our Senior Director of Global Human Resources and play a key role in supporting the full employee lifecycle. This role will be responsible for supporting the larger global people team and the organization by implementing and administering local APAC HR programs and policies. This opportunity involves applying a mix of people and technical skills in facilitating processes across HR, payroll, benefits and compliance. This individual will serve as a liaison between employees and management, providing guidance and support on various HR-related matters. 

The ideal candidate works well both independently and as part of a larger global team, autonomously performs routine tasks and applies creative problem solving skills to continuously improve efficiency.

Responsibilities

Human Resources

• Collaborate cross-functionally to facilitate and support people processes and initiatives with a focus on continual improvement and a positive employee experience
• Ensure full compliance with Japanese labor laws and local employment regulations - by implementing, monitoring, and continuously updating HR policies, procedures/practices
• Provide guidance to managers and employees on statutory requirements, mitigate compliance risks, and partner with Internal and external Legal counsel to address regulatory changes and audits
• Own and manage the APAC new hire onboarding process including generating offer letters, initiating pre-employment screening, organizing and conducting new hire orientation, continually refreshing the HR onboarding content, administering onboarding surveys and supporting managers in facilitating onboarding check-ins
• Coordinate with the larger HR team to roll out the APAC portion of the monthly performance management process including launching the process in the human resource information system (HRIS), monitoring and managing progress and preparing compensation planning spreadsheets
• Process APAC employee changes such as promotions, transfers, and terminations and maintain accurate employee data in the HRIS
• Prepare reports on HR metrics, such as turnover and headcount, and fulfill ad hoc reporting requests
• Various general HR activities, such as separation conversions/offboarding, exit interviews and employee relocations
• Interact with employees and managers to provide basic employee relations support and manager coaching
• Promote a positive work environment through employee engagement initiatives and communication strategies
• Assist with HR projects and initiatives as assigned
• Potentially assist with covering General HR matters and Payroll for other APAC regional EoR (Employer of Record) set ups, including Australia, as we grow
• Communicate with Japanese and English speaking employees, vendors, and stakeholders, both verbal and written

Payroll

• Support Japan payroll processes by entering payroll changes, ensuring timesheet completion & accuracy, conducting payroll audits and providing an initial review of the payroll preview
• Prepare data input for anniversary, promotion and compensation changes
• Facilitate the ongoing tracking and management of PTO usage
• Assist in disseminating sales incentive plans and commissions statements
• Document and notify employees and managers of promotion and compensation changes
• Assist with payroll tax, unemployment reporting and other tracking requirements 

Benefits

• Provide general APAC benefits support including fielding first-level employee benefits questions, maintaining benefits marketing materials and compliance
• Coordinate employee communications, monitoring active enrollments and providing reporting support
• Assist with annual Health Check tracking, payment processing and facilitation

Compliance

• Assist with regular updating of APAC related HR policies, process documentation and maintenance of employee files
• Work as a trusted advisor on all Japanese related HR and Employment law matters (and when necessary, a liaison with outside legal counsel)
• Maintain employee records and in compliance with applicable local laws and regulations
• Serve as the APAC HR liaison with the information security team to facilitate the implementation of compliance best practices and track the completion ongoing compliance training
• Assist with all compliance and audit-related reporting requests

Recruitment

• Support full-cycle recruitment for Japan and APAC roles in partnership with the global recruiting team, coordinating hiring processes (interview scheduling, communicating with internal stakeholders, etc.) and ensuring a seamless, locally relevant candidate experience
• Collaborate with the global Talent Acquisition team to leverage relevant Japan and APAC recruiting channels (e.g., agencies, job boards, referrals) and strengthen a regional talent pipeline aligned with global hiring strategies
• Ensure compliance with Japanese labor laws and company policies while providing local market insights and tracking hiring metrics to inform global hiring efforts

Job Requirements

• 2-5 years experience in HR roles, with a focus on payroll, benefits and legal compliance
• General knowledge of Japanese HR laws, regulations, and best practices
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Ability to maintain confidentiality and handle sensitive information with discretion
• Proficiency in HRIS (Human Resources Information Systems) 
• Baseline knowledge of Excel and GSuite
• Strong problem-solving skills and attention to detail
• Exceptional organizational and time management skills
• Ability to multitask and prioritize tasks in a fast-paced environment
• Team player with a collaborative and proactive approach
• General flexibility and adaptability to change
• Flexible schedule (occasionally required to flex hours to accommodate US time zone aligned meetings) 
• Ability to go into our Tokyo office headquarters 5 days a week

Preferred Requirements

• Bachelor’s degree in human resources, business administration, psychology, or related field
• GHR-P, CHRP, SPHRi, HRIP, JHRS, HRAI or any other applicable HR Certification (any level)
• Experience working with ATS (Applicant Tracking Systems) and LinkedIn Recruiter
• Strong MS Office skills (Excel/Word in particular)
• Experience with Japanese Labor and Employment Law litigation support 

Keeper Security, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Salary, non-managerial

Sales Director (Japan) 

Industry Focus: Semiconductor, Security Hardware & Software, Hyperscalers, Networking & Telecom, Automotive

Territory: Japan

Opening date: April 2026 

💼 About the role

Here at PQShield we are at the forefront of Post-Quantum Cryptography that is changing how the world operates. We’ve helped shape all of the first international PQC NIST standards, and we were the first cybersecurity company to develop quantum-safe cryptography on chips, in applications, and in the cloud.

We’re looking to establish and grow our market share in Japan, having already laid business development ground over the last 2 years. As such we are looking for a Tokyo based Sales Director. As PQShield’s Sales Director you will be responsible for selling Cybersecurity focused software IP and hardware IP Solutions into large organisations within Japan. You will raise market awareness of PQShield’s brand and the solutions we offer to our customers. 

This role will work alongside a local FAE, who is also being recruited currently, and within the global commercial team.

We hope that you have at least 10 years of sales experience from IP licensing firms.

⚒️ What you’ll be doing

• Close and win regular business with strategically relevant and approved organisations as a direct contributor
• Lead and motivate the local sales team member, providing guidance and support to achieve sales targets and objectives.
• Develop and execute sales strategies to target the Semiconductor & Manufacturing, Military & Defense, Identity & Paymentech, Telecoms, Automotive and Industrial IoT companies and expand our client base. 
• Identify opportunities and build relationships with potential customers.
• Identify key stakeholders within enterprise organisations and introducing PQShield and our solutions to these stakeholders
• Negotiate complex multi-million-dollar account deals, ensuring favourable terms for the company while maintaining strong customer relationships.
• Technical Expertise: Understand both Hardware and Software security and the intricacies of secure IP technology. Be able to communicate these complex concepts effectively to clients.
• Qualifying MQL generated and following up with prospects to ensure they have all the relevant information they need
• Working through complex sales cycles in their entirety, managing relationships with multiple stakeholders to ensure all of prospect accounts relevant business functions are involved in the sales process
• Actively contributing to initiatives within PQShield on product developments and enhancements based on customer feedback
• Working closely with PQshield’s marketing team to create and deliver a strategic sales plan
• Ensuring relevant and accurate data is kept in the Hubspot CRM to keep the sales cycle smooth and efficient
• Being the first point of contact for identified prospect accounts, introducing PQShield and our solutions
• Working with the management team to allow them to be frequently in contact with prospect accounts
• Stay current with industry trends, competitor strategies, and emerging technologies to inform the development of our sales strategies.
• Operate as the brand ambassador to prospects to develop deep, strong relationships
• Align with internal stakeholders within PQShield to ensure prospects are aligned with our processes and systems
• Build and maintain long-lasting, strong relationships with customers while partnering with them to better understand their business objectives and needs.
• Effectively communicate value propositions through presentations and proposals.

🎯 Required Skills And Qualifications

• Fluency in the Japanese language and business culture
• Degree level education preferred
• 10+ years of experience selling hardware IP cores and /or security software or embedded solutions to OEMs
• Demonstrable history of exceeding sales target in a fast paced environment, selling to enterprise level organisations
• Previous experience managing complex sales cycles within large organisations, managing multiple relationships with multiple stakeholders in one sales cycle
• Experience selling a deeply technical solution, and positing commercial value, to engineers as well as to VP and C level executives
• Previous experience Identifying key stakeholders within enterprise organisations
• Demonstrable experience of building strong, sustainable relationships with stakeholders in enterprise organisations
• Proven creative problem-solving approach and understanding of hardware IP and security solutions. Experience with cryptography is a plus
• Previous experience designing and executing a go to market strategy for hardware IP solutions
• Ability to work with and communicate to technical engineering teams

🏆 Some of the perks of working with us:

• Unparalleled opportunities to learn and accelerated career development.
• A collaborative, team environment with people who truly love what they do.
• Competitive salary and share option scheme.
• Flexible and hybrid working, and a working from home budget.
• Private health insurance for yourself and your family.
• 25 days annual leave (plus bank holidays and two wellness weeks).
• 50% gym membership discount.
• The chance to work with a spirited, smart, and friendly team!

If you enjoy working as part of a technology company, value the security of our daily digital lives, and love solving hard problems - then we’d love to hear from you.

PQShield is an Equal Employment Opportunity employer. We’re passionate about talent and proud to foster an inclusive environment; all applicants will be considered regardless of their gender identity, ethnicity, sexual orientation, disability, and age.

FAE(Japan) 

Industry Focus: Semiconductor, Security Hardware & Software, Hyperscalers, Networking & Telecom, Automotive

Territory: Japan

Opening date: April 2026 

Here at PQShield we are at the forefront of Post-Quantum Cryptography that is changing how the world operates. We’ve helped shape all of the first international PQC NIST standards, and we were the first cybersecurity company to develop quantum-safe cryptography on chips, in applications, and in the cloud.

We’re looking to establish and grow our market share in Japan, having already laid business development ground over the last 2 years. Working with a small but growing team in Japan, including a Sales Director currently being recruited, you will be responsible for supporting sales through the technical integration of cryptography software and hardware into large manufacturers and enterprises. In this role, you will be a valued contributor to our global organisation by helping us understand the requirements of customers and be a trusted advisor both internally and externally.

We desire that you have 7-10 years of sales engineering experience from IP licensing / security technology firms.

This role will expand on our world-class Engineering Team and is an exciting opportunity to experience a global growth journey. You’ll be working directly with Sales, Engineering & Management, as part of a constantly evolving Commercial Team.

⚒️ What you’ll be doing

• Supporting strategic accounts, identifying requirements, researching technical solutions, and presenting & demonstrating technical solutions.
• Following up with prospects to identify key customer requirements, providing appropriate levels of information at the right time for interested prospects.
• Educating prospects on PQShield’s products and technology, including assisting with creating customer facing demos.
• Documenting technical communication with customers, creating Q&A documents, Statements of Work, quick start guides and similar 
• Identifying the technical steps necessary to close opportunities, and work with the Engineering  Team to bring those customers on board quickly and with a win-win technical  relationship.
• Ensuring that the Engineering  Team understands customer requirements and timelines.
• Collaborating with Sales and Marketing Team members on a strategic sales approach.
• Providing clear feedback from customers and prospects to the Management and Engineering Team to help evolve messaging and product positioning.
• Ensuring successful follow through of the sales cycle by maintaining accurate technical information using tools including Google Workspace, Hubspot, Jira, GitHub, etc.

🎯 Required Skills And Qualifications

• Fluency in the Japanese language and business culture
• Engineering Degree is desired for success in this role
• 5-10 years of relevant FAE/sales engineering experience, with a history of success.
• Experience  with hardware IP cores, security software or embedded solutions to OEMs, defense contractors, semiconductor companies and/or security vendors .
• Experience supporting sales-cycles to large enterprises with complex technical requirements.
• Experience supporting a deeply technical solution, and communicating technical value, to engineers as well as to VP and C level executives.
• History of integrating and demonstrating complex technical solutions. 
• Strong communication & product demonstration skills.
• Proven creative problem-solving approach and understanding of hardware IP and security solutions. Experience with cryptography is a plus.
• Strong desire and ability to move up within the organization.
• Self-starter with the ability to work with a team.
• Proficiency with Jira, GitHub and Hubspot

🏆 Some of the perks of working with us:

• Unparalleled opportunities to learn and accelerated career development.
• A collaborative, team environment with people who truly love what they do.
• Competitive salary and share option scheme.
• Flexible and hybrid working, and a working from home budget.
• Private health insurance for yourself and your family.
• 25 days annual leave (plus bank holidays and two wellness weeks).
• 50% gym membership discount.
• The chance to work with a spirited, smart, and friendly team!

If you enjoy working as part of a technology company, value the security of our daily digital lives, and love solving hard problems - then we’d love to hear from you.

PQShield is an Equal Employment Opportunity employer. We’re passionate about talent and proud to foster an inclusive environment; all applicants will be considered regardless of their gender identity, ethnicity, sexual orientation, disability, and age.

At AKQA (part of WPP) we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and experiences that capture the imagination, delivering impressive returns for our clients. 

The Associate Design Director at AKQA will approach every brief with fresh eyes. Avoiding familiar solutions, the candidate will create and inspire work that is distinctive, effective and truly remarkable. They lead by example to consistently inspire creative colleagues to create world-class, pioneering ideas that conceptualise world-class solutions, while acting as a strategic and conceptual leader on projects. Associate Design Directors at AKQA display a cohesive understanding and can execute the principles that make innovative and effective digital communications, interface design, and interaction design.

We exist to create the future with our clients and that partnership is the basis of our practice. We work collaboratively across client teams to ensure each experience is of the highest quality and has a measurable impact on the customer and business alike.

As part of the AKQA team in Tokyo, you will work in a dynamic, globally-minded environment surrounded by some of the brightest minds in their fields. Together you will create world-class experiences for both Japanese and overseas markets.

ROLE REQUIREMENTS

• Sets creative direction throughout all phases of project work from discovery to launch and beyond with ongoing optimization
• Acts as a creative lead for one or more accounts, managing multiple tracks of work across a variety of teams
• Works internally and with clients to develop the strategy, experience concepts and establish the overarching design direction for the experience
• Produces compelling and highly usable experience solutions in response to client needs
• Communicates and represents creative vision and execution with client partners
• Continually develops processes to inspire, innovate, and harness new ways of thinking
• Inspires and leads by example, setting professional standards for the team and the department
• Actively trains, mentors, and manages junior to mid-level creatives and designers.
• Responsible for managing and guiding junior to mid-level creatives’ careers within AKQA (including regular one-on-one check-ins), writing and delivering annual performance reviews, and taking responsibility for on-boarding new employees and guiding them through a successful tenure at AKQA
• Creatively participates in new business pitches – i.e. responsible for ideas and creative work, and competently presents pitches
• Be able to guide but also prepared to be hands on with exceptional experience in industry design tools
  
  

QUALITIES AND CHARACTERISTICS

• A minimum of 7 years’ experience in the creative industry
• Native or fluent Japanese reading and speaking ability is essential.
• All candidates must possess a portfolio showcasing a comprehensive understanding of how l their creative disciplines comes to life and how they applied their thinking, including conceptual and executional (art direction, user experience and UI design) contribute to a finished product
• Demonstrated creative success in leading collaborative cross disciplinary teams
• A solid understanding of the marketing industry at large; an ability and a desire to adapt to the changing landscape of technology
• Experience in, and enthusiasm for, creating digital platforms and products from brief to delivery and beyond.
• Experience in side-by-side collaboration with UX and development teams and leaders
• Strong working knowledge of user interface, application, mobile and responsive design
• Exceptional communication skills: Verbal, written, interpersonal and inter-departmental
• Superb professionalism and mature presence in all aspects of the job
• Thought leadership: A strong point of view; ability to contribute to the strategic development of an assignment; creative ideas and the ability to promote conceptual thinking among the team

#LI-DNI

Creatives at AKQA (part of WPP) apply artistry and craftsmanship to strategic insight to create and bring to life beautiful concepts that stop people in their tracks. Skilled storytellers and ideators, they work in a multidisciplinary environment to develop work that both enthralls customers and unlocks new value for our clients.

Art Directors play essential roles in the strategy, conception and design of beautiful ideas, products and services. They bring exceptional creative thought and they craft output, developing and delivering projects from the brief to end user.

As an Art Director at AKQA, you’ll conceive and develop ideas that solve important client problems. By thinking beyond briefs and imagining approaches our clients may not have asked for – or even thought possible – you’ll be helping to build AKQA’s reputation for work that is both ground-breaking and influential.

ROLE REQUIREMENTS

• Possess exceptional art direction skills and the ability to implement strategic and conceptual thinking.
• Collaborate with copywriters, strategists, UX/visual designers and technologists to develop innovative and persuasive concepts.
• Drive the development of creative ideas for new business pitches and other important agency initiatives.
• Develop pioneering ideas that deliver successful solutions.
• Be accountable for the project design deliverables and manage the quality of all design deliverables to ensure they meet AKQA standards for creative excellence.
• Embrace challenges and inspire new ways of thinking.

QUALITIES AND CHARACTERISTICS

• Extensive hands-on experience with client work within Japan, with the ability to communicate effectively with both team members and clients in both Japanese and English.
• A compelling portfolio that demonstrates the breadth of your conceptual thinking and design craft.
• Exceptional communication skills that enable you to articulate the ‘why’ behind your concepts.
• A drive to break boundaries and craft world-changing ideas.
• Passionate, driven and obsessed about your craft, staying abreast of best practice in your field.
• Natural curiosity that allows you to find inspiration in anything and everything, with a keen eye on the future of media and technology.
• Strong industry-relevant experience.

AKQA (part of WPP) is a creative agency that transforms strategic insights into beautiful concepts through art and craftsmanship, guiding clients toward a better future.

As an Associate Creative Director, you will be expected to go beyond the brief—developing strategic approaches based on consumer insight, generating bold and innovative ideas, and presenting them as compelling narratives to clients.

At AKQA, our work extends far beyond advertising. From building brand and CX visions to designing digital and physical experiences, our projects span a wide range of disciplines. While leveraging your creative expertise built through past experience, you will also be expected to cross boundaries and take on new challenges in unexplored domains.

In particular, AKQA Tokyo is on a mission to grow our team and become Japan’s leading creative agency—one that creates a better future for brands through transformative brand experiences that go beyond traditional marketing. We are looking for passionate, ambitious new talent to join us in this journey.

Role Requirements

• Deliver and inspire award-winning work from both yourself and others who work with you, influencing where appropriate a dramatic change through ideas, creativity and the use of interactive media.
• Lead, direct and manage a cross-disciplinary and culturally diverse set of talents, both internal and external to AKQA to deliver successful solutions and high-quality works to clients on time.
• Create ground-breaking work that positively impacts our clients, our teams and the world.
• Foster and line-manage creatives that are eager to grow their craft in art direction, copywriting or design.
• Learn new skills and stay abreast of technical and digital design developments, and successfully apply them to work practices to help improve processes and procedures.
• Work with other AKQA network creatives collaboratively on joint initiatives.
• Work closely with the strategy teams to shape briefs that empower our teams to deliver work that pushes our client's brand to the forefront of their global audience's minds.
• Extensive hands-on experience in client work within Japan, with the ability to communicate effectively with both team members and clients in both Japanese and English.

Key Responsibilities

• Creative briefs

Contributes to strategic development of a well-defined creative brief and any additional briefing documents, speaking with the client directly when necessary. Listens to and responds to a brief, understanding where/if there are gaps. Knows what questions to ask during the briefing session in order to act upon it. Understands how to respond to a brief.

• Idea generation
  Leads by example to consistently inspire creative colleagues to originate world- class, pioneering ideas that conceptualize world-class solutions. Generates useful, usable ideas across all existing and emerging digital platforms. Continually develops practices and processes to inspire, innovate and harness new ways of thinking.

• New business development
  Creatively leads new business pitches. Responsible for crisp ideas and creative workflow; effective and dynamic storyteller for oral pitch presentation.

• Creative craft skills
  Selects the most appropriate supplier for the required task. Successfully leads multiple suppliers, partners and clients to ensure outsourced projects are creatively delivered on time, within budget and to the highest standards. Helps to ensure AKQA continues to create unique and inspirational solutions.
  
  
• Stakeholder management
  Successfully manages multiple suppliers, partners and customers to ensure the best outcome for both customer and AKQA. Keeps stakeholders informed of project progress at all times and manages expectations proactively.

• Client Leadership
  Understand client business goals and ambitions. Takes briefs from clients and successfully creates stories that communicate client’s needs and ambitions to the consumers.

At AKQA (part of WPP) we believe in the imaginative application of art and science to create beautiful ideas, products and services.

With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

As a Group Strategy Director, you will operate on behalf of our client, leading their strategic capabilities, with an acute understanding of how communications and culture, technology and psychology, intersect in the mind of the consumer.

Additionally, you are able to analyze data and insights to create a compelling story. You will frame problems in unexpected ways and be relied upon for clarity, leadership, and perspective by the internal team and clients. Serving as strategic lead on accounts and across the agency, you will use both qualitative and quantitative research to answer

questions, prove or disprove hypotheses, and mine insights.

While certain expectations around this role would require whomever fills it to live within a commutable distance, AKQA

has developed a hybrid work structure where its team can choose when to come into the Studio, providing an inclusive, supportive and collaborative culture.

ROLE REQUIREMENTS

• Partner with account leadership to grow the business and strategic acumen of the account. Will also be responsible to dig deep into specific brands to understand the consumer journey, passion points, and interests of our audiences.
• Lead strategic engagements and CX programmes with clients, supported by the local and global teams.
• Deliver strategic outcomes for clients with an equal mix of team leadership and hands-on delivery.
• Partner with the growth team to look at analytics and drive data driven opportunities.
• The ability to work well under pressure, with a high degree of flexibility and fluidity and have an objective-focused and positive approach.
• Strong customer service ethos, a commitment to quality and the will to consistently drive improvements.
• A passion for creativity, innovation and business strategy.
• A commitment to high standards of excellence and integrity.
• Excellent business acumen and sound judgement.
• Be entrepreneurial, with a collaborative, supportive and team-based approach.
• Proven track record in leading and growing strategic, creative, and technology-centered work.

QUALITIES AND CHARACTERISTICS

• Ability to understand and lead a cross-disciplinary team through the dynamics of a client’s business and the sector in which it operates.
• Strong communication skills and the ability to partner with senior clients are essential.
• Ability to use insights to help drive the creative process in partnership with your creative peers: honing and crafting ideas through human centred insight, and selling them successfully to clients.
• Familiarity with the design, application, and analysis of a wide range of qualitative and quantitative research techniques.
• Can provide strategic direction on product and experience initiatives, identifying the key value proposition,human needs, and value to the business.
• Can clearly and persuasively communicate strategic recommendations to internal and external audiences with variable levels of understanding.
• Must have at least 12-15 years of experience in a strategic discipline, with a digital, communications or consulting background.
• Product strategy and design thinking is a requirement, with a significant amount of this experience devoted to work in digital environments.
• Brand and communications planning experience is a must, as is business strategy experience.
• Understands how business, brands and customers interact, with deep knowledge of the role that technology plays in this relationship.
• Experience in insight and idea generation, can judge ideas for their distinctiveness, relevance and effectiveness.
• Ability to translate strategic recommendations into actionable experiences, products, and services.
• Familiarity with a wide range of qualitative and quantitative research techniques, ability to design and implement measurement plans.
• Can clearly and persuasively frame and communicate strategic recommendations to senior audiences,internally and externally.
• Team player with strong leadership skills, able to manage people across multiple projects under high pressure.
• Organized, professional, proactive, clear & concise communication style, simple language & high cultural awareness.
• Track record of nurturing and mentoring junior through to senior team members.

As a Senior Producer at AKQA, you will be responsible for managing complex, end-to-end, full life-cycle cross-platform production projects including photography, video for digital and broadcast, post-production, social creative activation, and immersive/experiential design.

You will be involved in the conception phase to establish an effective and appropriate production setup after validating the feasibility of creative ideas. You will be responsible from inception and scope definition through to delivery, establishing the optimal production approach to balance client competitiveness, project profitability, and delivery quality.

The producer is also responsible for setting up fair and efficient partnerships with third parties so that they bring value to our production projects. Most importantly, the position consists of being a key point of contact for all content projects. In this role, you may be assigned to long-term retainer projects, including those for global companies, supporting ongoing content production and delivery. 

As a member of AKQA Tokyo, you will join a dynamic, globally minded team surrounded by some of the brightest minds in their fields. With oversight from the Delivery & Operations Director you will create world-class experiences for both Japanese and overseas markets.

ROLE REQUIREMENTS

• Project Delivery

• Successfully manage the execution of complex projects. Ensure targets are met, and that expectations, budgets, and timelines are aligned in collaboration with the Client Service team.
• Ensure consistently high stakeholder satisfaction, with mutual benefits for clients and AKQA.
• Provide accurate reporting and forecasting of resources, financials, deliverables and timelines; fostering visibility and tracking dependencies.
• Build out AKQA SoW and articulate production workstreams accordingly
• Ensure AKQA clients balance value for money with results.
• Conduct project retro meetings and contribute to continuous improvement of the delivery process
• Production Management
• Manage the production process, from planning and pre-production to shoot management, risk mitigation and post-production.
• Manage all aspects of audio production, including voice-over, final mixes and rights management.
• Oversee production across photography, digital and broadcast video, post-production, social creative activation, and experiential event design.
• Supplier Management
• Able to identify the most appropriate supplier for the required task.
• Ensure outsourced projects are delivered on time, within budget and to the highest standards.
• Select, pilot, and manage a wide range of third parties, always bearing in mind the company’s value and ensuring that both the company’s and our clients’ interests are respected.
• Maintain a vetted list of approved suppliers.
• Organize and manage any relevant third-party company delegation, putting together protective production contracts as detailed as possible (based on the AKQA existing templates).

• Other

• Lead and inspire, sharing your knowledge with peers and mentoring mid- and junior-level delivery team members.  Cultivate a positive team environment, promoting proactivity, enthusiasm for client businesses, and continuous improvement.

QUALIFICATIONS & CHARACTERISTICS

• 6+ years of experience, preferably in an agency environment, delivering innovative, interactive, and consumer-focused solutions.
• Demonstrate experience working on interactive content production projects including campaign, brand films, photography, and more
• Experience working with Creative teams with the ability to make sound commercial and financial decisions, quickly understand problems, propose solutions, and manage client situations.
• Rigorous in organization and management, conscientious and adept in solving issues at all levels of a project.
• Ability to inspire, support and understand the interplay between people, processes, and systems.
• Sharp attention to detail and a drive for perfection.
• Be an excellent team player who supports and elevates the project and other team members.
• Native-level proficiency in Japanese
• Business-level proficiency in English

At AKQA (part of WPP) we believe in the imaginative application of art and science to create beautiful  ideas, products and services. We exist to create the future together with our clients. 

The Production Director (Communications) is responsible for leading and delivering high-quality brand and communication projects across film, content, digital campaigns, events, and integrated experiences.

As the senior owner of production, this role oversees the entire delivery lifecycle—from concept feasibility and production planning through execution, launch, and post-delivery evaluation—ensuring creative excellence, operational rigor, and commercial success.

Working closely with Creative, Strategy, Client Services, and external production partners, the Production Director ensures that ideas are produced to the highest standard, delivered on time and within budget, while building strong and trusted client relationships.

Key Responsibilities

Production Leadership & Delivery

• Lead end-to-end delivery of communication and brand projects, including film, digital content, integrated campaigns, events, and experiential executions.
• Own production planning, schedules, budgets, resourcing, and risk management.
• Ensure delivery quality, creative integrity, and consistency across all outputs.　
• Proactively identify, mitigate, and resolve production risks and issues.

Creative Collaboration

• Partner closely with Creative Directors and creative teams to assess feasibility and translate ideas into executable production plans. 
• Provide production guidance during ideation to balance creativity, quality, timeline, and budget. 
• Protect and elevate creative intent throughout the entire production process.

Client & Stakeholder Management

• Act as a senior point of contact for clients on all production-related matters.
• Lead production discussions, align expectations, and manage changes in scope or direction. 
• Communicate clearly and transparently on timelines, costs, risks, and trade-offs.

Partner & Vendor Management

• Select, brief, and manage external production partners including film production companies, post-production houses, and event vendors.
• Negotiate contracts, manage costs, and ensure compliance with legal, brand, and safety standards. 
• Build and maintain long-term relationships with trusted production partners.

Operational Excellence

• Own production budgets, cost estimates, and financial tracking.
• Ensure projects are delivered within approved scope and commercial targets.
• Contribute to proposal development, including production approach, timelines, and cost estimates.

Team Leadership & Capability Building

• Lead, mentor, and develop Producers, Senior Producers, and Production Managers.
• Establish production best practices, standards, and scalable delivery processes.
• Support hiring and team growth as the communications production capability expands.

QUALIFICATIONS & CHARACTERISTICS 

• 8+ years of experience in production leadership roles within advertising agencies, creative agencies, or production companies.
• Proven track record delivering large-scale brand, communication, or campaign projects.
• Strong experience in film production, content production, and integrated campaigns.
• Excellent client-facing and stakeholder management skills.
• Deep understanding of production workflows, budgeting, and vendor management.
• Business-level English proficiency and native-level Japanese communication skills.

Preferred Qualifications 

• Experience working in global or multi-market environments.
• Strong understanding of digital, social, and integrated campaign production.
• Experience collaborating with international creative and production teams.

As a Creative Director and the leader of the AKQA Tokyo (part of WPP) studio’s Creative department, you will create and inspire work that is distinctive, unfamiliar, effective and truly remarkable to make a difference to consumers’ behavior through ideas, creativity and the use of interactive media. You will inspire and lead a team to raise their bar even higher, mentoring a team, leading by example and championing the discipline in the wider agency and beyond. 

Role Requirements

• Deliver and inspire award-winning work from both yourself and others who work with you, influencing where appropriate a dramatic change through ideas, creativity and the use of interactive media.
• Lead, direct and manage cross-disciplinary and culturally diverse set of talents, both internal and external to AKQA to deliver successful solutions and high-quality works to clients on time.
• Create ground-breaking work that positively impacts our clients, our teams and the world.
• Foster and line-manage creatives that are eager to grow their craft in art direction, copywriting or design.
• High level of accuracy and attention to detail.
• Learn new skills and stay abreast of technical and digital design developments, and successfully apply them to work practices to help improve processes and procedures.
• Act as the creative representative of the Tokyo studio within and outside AKQA network, in Japanese and in English. Work with other AKQA network creatives collaboratively on joint initiatives.
• Work closely with the strategy teams to shape briefs that empower our teams to deliver work that pushes our client's brand to the forefront of their global audience's minds
•  

Key Responsibilities

• Creative briefs
  • Contributes to strategic development of a well-defined creative brief and any additional briefing documents, speaking with the client directly when necessary. Listens to and responds to a brief, understanding where/if there are gaps. Knows what questions to ask during the briefing session in order to act upon it. Understands how to respond to a brief.

• Idea generation
  • Leads by example to consistently inspire creative colleagues to originate world- class, pioneering ideas that conceptualize world-class solutions. Generates useful, usable ideas across all existing and emerging digital platforms. Continually develops practices and processes to inspire, innovate and harness new ways of thinking.

• ◊ New business development
  • Creatively leads new business pitches. Responsible for crisp ideas and creative workflow; effective and dynamic storyteller for oral pitch presentation in both Japanese & English.

• Creative craft skills
  • Selects most appropriate supplier for required task. Successfully leads multiple suppliers, partners and clients to ensure outsourced projects are creatively delivered on time, within budget and to the highest standards. Helps to ensure AKQA continues to create unique and inspirational solutions.

• Team management
  • Manages creatives as direct reports. Provides an international and supportive working environment, based on openness, trust and regular constructive feedback on performance. Sets clear and achievable goals. Takes immediate action to address performance/conduct issues. Assesses a broad range of tasks and determines which team member should manage to ensure delivery to the highest standard. Is an ambassador for AKQA and its values at all times.
  • Demonstrates creative success in leading collaborative multidisciplinary teams, including project planning, to winning a number of industry recognized awards.

• Stakeholder management
  • Successfully manages multiple suppliers, partners and customers to ensure the best outcome for both customer and AKQA. Keeps stakeholders informed of project progress at all times and manages expectations proactively.

• Client Leadership
  • Understand client business goals and ambitions. Takes briefs from clients and successfully creates stories that communicate client’s needs and ambitions to the consumers.

AKQA Competencies

• Innovation

Seen as a transformational leader in the industry who is capable of driving change throughout an organization. Is able to articulate a compelling business case and can galvanize the team to action in face of change. Creates an environment that challenges traditional thinking, status quo, Japanese industry norms and ensures the company stays far ahead of competition and clients.

• Service                                                          

Able to deftly manage most senior client expectations, particularly those that conflict with the company’s recommendations, and can drive successful outcomes while maintaining (or even growing) the relationship. Develops strategies to build a climate of trust, openness and respect; forges strong relationships to drive successful outcomes.

• Quality                                                                        

Has the ability to set the tone for the team and believes that without the greatest work, nothing else matters. Possesses a strong bias to action and is able to consistently deliver high quality work within required timeframes. Possesses a strong bias to action and is energized by challenges; is a visible champion of excellence and perfect delivery. Is upbeat and committed to their working life and makes a positive contribution to team morale.

• Thought                                                                      

Develops long-term strategic partnerships that support business growth and financial success; aligns own and team objectives with overall business objectives. Identified as a leader of insight-driven recommendations to clients; possesses general business savvy and expertise in the industry. Possesses highly advanced writing skills to effectively present a point of view, using logic, fact and a compelling storyline via any medium. Commands the attention of the audience and can manage group dynamics during presentations to effectively engage audiences, counter objections and sell recommendations.

Please submit your resume and portfolio (PDF or website link) when applying.

About Burson

Burson is the global communications leader built to create value for clients through reputation. With highly specialized teams, industry-leading technologies and breakthrough creative, we help brands and businesses redefine reputation as a competitive advantage so they can lead today and into the future. Burson is part of WPP (LSE/NYSE: WPP), the creative transformation company. Learn more at www.bursonglobal.com.

The Role:

As an Associate Director at Burson you are responsible for supporting the senior management to contribute to the company’s performance by managing client relationships and integrated communication (IC) programs, satisfying and delighting clients, generating new business and developing strong teams.  You are expected to be leader with leadership skills. You are also required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

CORE JOB RESPONSIBILITIES & REQUIREMENTS

Client Service:

• Manage a significant portfolio of clients and demonstrate the ability to profitably grow clients and build long term relationships
• Seek opportunities to develop senior client level relationships and serve as their trusted advisor for insights critical to their business; understand the trends and issues that impact brands, including media, business, political and cultural
• Proactively manage client expectations and quickly grasp problems, consult with senior leader(s) on the engagement team on tough decisions and assist in implementing swift action plans to ensure client satisfaction, engaging additional Burson resources where required
• Manage and lead account teams to deliver superior client service and creative groundbreaking plans and concepts by ensuring they are equipped with the right resources, tools and training
• Maintain close relationship with senior editors and journalists and respond to complex media queries
• Take an active role in issues and crisis management, media training and messaging workshops
• Understand social media and integrate digital products and services into client programs to deliver optimum results
• Ensure clients and account teams feel confident about how best to utilize new media outlets

Business Development:

• Support Directors and Senior Leaders in identifying opportunities for organic growth with existing clients and keep up with client and market changes that could lead to new business opportunities.
• Support our new business development process by actively developing business contacts through professional activities and network with professional contacts as a means of exchanging ideas and opening new client opportunities
• Introduce existing clients to Burson offices in other geographies to contribute to the regional/global growth of the company

Talent Management:

• Coach, mentor and delegate responsibilities to junior staff
• Foster teamwork and build morale and motivation within account teams ensuring that good performance and efforts are recognized
• Create an inclusive and welcoming environment that engage all individuals without bias and demonstrate flexibility in a changing work environment
• Support directors and senior leaders to help team members to identify development needs, acquire new skills and grow within the organization
• Provide continuous constructive feedback to team members- not just during performance reviews- to develop the next generation of client leaders
• Conduct learning and development programs and participate in staff retention initiatives
• Serve as a role model to the junior staff, embodying the values of the company

Financial Management:

• Know your portfolio revenue target of JPY50M～80M
• Know and meet billability targets
• Act as a conduit between finance and the client servicing team to ensure that accounts are profitably managed; understand the reason for over and under servicing
• Follow agency procedures for client budgets, budget tracking, contract approval and billing rates.
• Support senior leaders to prepare and manage annual budgets and forecasts of projected income
• Manage your team and allocate resources for agency profitability
• Understand client contracts and assist with the development of detailed scopes of work
• Ensure that contracts and terms and conditions of businesses are issued and signed by all new clients prior to the commencement of work
• Support your director to contribute to Burson’s business plans to increase market share and profits

Agency Responsibilities:

• Use Burson’s intranet and resources; keep your profile updated
• Be a brand ambassador and help recruit top talent by knowing our capabilities and network
• Write blogs and articles in your areas of expertise
• Adhere to Burson’s confidentiality and disclosure agreements and code of ethics/conduct
• Act with integrity using ethical considerations to guide decisions

*The job description is a summary of typical job functions and is not an exhaustive list of possible duties. The jobholder’s responsibilities and duties may differ from those outlined above. Other duties, as assigned, may be part of the job.

At Burson, diversity, equity and inclusion are not just values; they are strategic imperatives that fuel our future in an industry built on the art of understanding, connecting and developing relationships. We believe that a diverse workforce is essential for inspiring bold ideas, fostering constructive dialogue and cultivating meaningful experiences that drive innovation and creativity. It also enables our agency to thrive and deliver brilliant work.

For more information, visit www.bursonglobal.com

#LI-DNP

エンタープライズ・セールスチームへの配属となります。多様なバックグラウンドを持つメンバーが集まり、「知的好奇心」「自発的な行動力（Drive）」「インパクトを与える意欲」を共通項として切磋琢磨しています。日本のカントリーマネージャーおよびセールスディレクター直下の組織で、日本市場における収益拡大と顧客との長期的かつ強固な信頼関係の構築をミッションとしています。

業務内容
製造業セクターの戦略的アカウントエグゼクティブとして、担当顧客のビジネス開発をリードしていただきます。 Celonisのプロセスイテリジェンスを活用し、顧客のビジネス価値実現（Value Realization）を通じて、継続的なリテンションとアカウントの拡大を図ることが主なミッションです。社内のバリューエンジニア、サービス部門、およびパートナー企業と緊密に連携し、複雑な組織構造を持つエンタープライズ顧客に対してリーダーシップを発揮することが求められます。

• 戦略的アカウント管理: 製造業セクターにおける特定の戦略的顧客（既存および新規）の担当として、BDRチームがジェネレーションしたリードを活用し、深耕営業を行う。
• Cレベルへのアプローチ: 顧客企業の経営層（CXOクラス）および各事業部門（LOB）のリーダー層に対して、経営課題に直結する対話と提案を行う。
• 包括的なソリューション提案: 顧客が抱えるミッションクリティカルなサプライチェーンの経営課題に対してCelonisのソリューション全版を活用し、課題解決およびビジネス価値の創出を支援します。Order to Cash、Procure to Pay、経理財務、サステナビリティなど、Celonisのソリューション全般を活用し、顧客の課題解決を支援する。
• 大型案件のクロージング: 担当アカウントテリトリーにおいて、数千万円〜数億円規模（six-figure deals以上）の売上目標達成に責任を持つ。
• パートナーエコシステムの活用: Big4をはじめとするコンサルティングファームや、SaaSパートナー企業と密接に連携し、共同提案やプロジェクトを推進する。
• バーチャルチームのリード: BDR、マーケティング、プリセールス、カスタマーサクセス、プロフェッショナルサービスなどで構成されるバーチャルチームを統率し、組織力で提案活動を行う。

募集要項

• 日本語ネイティブレベル（顧客との円滑な折衝・提案が可能なレベル）。
• 製造業向けのエンタープライズソフトウェア、またはITソリューションの営業経験。
• Cレベル（CIO, CFO, CPO, COO等）への提案・折衝経験。
• SaaSまたはソフトウェアにおけるバリューセリング（価値提案型営業）の実践経験。
• 複雑な商談プロセスの管理能力: 複数のステークホルダーが関与する長期的なセールスサイクルをリードし、クロージングまで導いた経験。
• パートナー協業経験: コンサルティングファームやSIer、テックパートナーと協業し、ビジネスを推進した経験。
• 変化が激しく、スピードの速い高成長環境に適応し、前向きかつクリエイティブに課題に取り組める方。
• 成長マインドセット（Growth Mindset）を持ち、自ら学び続ける意欲のある方。
• 多様性（Diversity）を受け入れ、社内外の関係者を巻き込みながらチームとして成果を出すことができる方（#differentmakesusbetter #bestteamwins）。

The team

The Strategic Account Executive sits within our Enterprise Sales team which is responsible for driving revenue growth within Enterprise accounts across Japan, creating and cultivating relationships to build and maintain customers for life.

You will be joining a dynamic team from a variety of backgrounds that has, above all, three things in common: curiosity, drive and the desire to make an impact. You will be based in our fast growing and vibrant Japan office, reporting to our Japan Sales Director.

The role:

As a Strategic Account Executive for the Manufacturing industry, the main goal is to lead the commercial development of our customer accounts, making a significant contribution to our strategic goal of capitalizing Celonis' market potential and sustainably retaining and growing our customers through business value realisation with Celonis Process Intelligence.

The individual will be required to effectively collaborate with internal stakeholders spanning direct and indirect sales as well as senior leaders in value engineering, business development and services functions. The successful candidate will demonstrate exceptional leadership qualities, and will draw upon experience in sales, relationship building, and both direct and matrix operating structures. The person will have deep expertise in successfully building enterprise customer accounts and delivering against targets.

The work you’ll do:

• Manage a small amount of Strategic Accounts in the Manufacturing Sector
• Engage cross Line-of-Business at C-level and below
• Represent the entire Celonis suite of solutions from Order to Cash, Procure to Pay, Accounts Receivable, Accounts Payable, Sustainability, and Opportunity Management
• Hold an individual revenue target for closing six-figure deals within these accounts
• Engage closely with Partners, especially Big4, other consulting firms, and SaaS partners
• Engage closely with your virtual team including business development representatives, marketing managers, partner managers, sales engineers / pre-sales, customer success managers, professional services, implementation partners

The qualifications you need:

• Native Japanese
• Experience selling enterprise software at C-level (CIO, CFO, CPO, COO…) within the Manufacturing industry
• SaaS or software with value selling experiences
• Ability to manage long and complex sales cycles with multiple stakeholders
• Have proven experience working with Partners, i.e. Consulting firms and Enterprise Tech
• Ability to adapt to a fast moving, ever changing, high growth environment and approach challenges with positivity, creative thinking, and a growth mindset
• Willingness to be collaborative, inclusive, to embrace diversity and to have strong interpersonal skills #differentmakesusbetter
• Ability to leverage internal resources and work as a team #bestteamwins

#LI-DH2

We are seeking a highly skilled and innovative Technical Director to bridge the gap between client needs and technical solutions within our agency. The ideal candidate possesses a strong understanding of both data, marketing and technical domains, with the ability to architect technical solutions across technologies for web, mobile, enterprise martech and translate complex business requirements into effective and scalable solutions. You will work closely with clients, product design teams, and engineering (front end and back end) teams to design and implement solutions that meet project objectives and shape the technical direction for our clients. We are seeking a hands – on leader for engineering teams and design teams as well as a consultative leader with clients’ technical teams.  We are seeking someone who is collaborative, curious, problem solving oriented and kind.

What You’ll Do

• Architectural Design: Collaborate with cross-functional teams to design and develop scalable and efficient solutions [see example technologies below]. Create architectures that align with project requirements and business objectives.
• Technical Leadership: Provide technical guidance and leadership to the development team, ensuring best practices and architectural standards are followed. Serve as a subject matter expert, staying up-to-date with the latest trends, tools, and frameworks in the creative technology space.
• Solution Development: Work closely with clients and internal stakeholders to identify business needs and translate them into technical requirements. Lead the development of production-ready web, mobile, enterprise martech solutions  
• Collaboration: Collaborate with other Solution Architects, Software Engineers, Designers, and Project Managers to ensure seamless integration of  
• Evaluation and Optimization: Evaluate existing systems and technologies, identifying areas for improvement and optimization. Provide recommendations for enhancements, architectural changes, or technology adoption to enhance overall solution quality and performance.
• Collaboration: Partner with teams of developers and technologists.  
• Pre – sales: Participate in pre-sales conversations with clients and internal teams.

What You’ll Need  

• 8-10 years Experience as a Tech Director, Solution Architect, Technical Architect, Cloud Architect, pre-sales technical lead, or similar role, with a focus on web, mobile, enterprise technologies.
• Strong understanding of architectural principles, design patterns, and best practices in software development. Can provide solutions for high performance and scalability architecture.
• Experience in designing and implementing end-to-end solutions, from requirements gathering to deployment and maintenance.
• Strong communication and interpersonal skills to effectively collaborate with multidisciplinary teams and communicate technical concepts to non-technical stakeholders.  JP and ENG preferred based on client and internal team communication.
• Have experience with any Tech stack/language/framework (JavaScript, TypeScript, ReactJS, Angular, VueJS, HTML5 / CSS 3, SASS/LESS), Mobile (iOS, Android, React Native, Flutter), Backend (NodeJS, Java, Go, PHP, Python, .Net Core), Database (MySQL, MSSQL, PostgreSQL, MongoDB, Cassandra), Web Server (Nginx, Apache), Web (Drupal, AEM)
• Have strong solutioning experience with any of Cloud solutions: Azure, GCP or AWS.
• Excellent understanding of DevOps/CloudOps and building high-availability infrastructure.
• Leadership that combines persuasiveness, decisiveness, and competitiveness is necessary to motivate a team.
• Stay up-to-date on the latest technologies and industry best practices to drive business growth
• Design modern technical architectures to implement the solution
• Develop and oversee technical documentation of client  solutions ie architectures, user manuals, platform evaluation and  recommendations, conform and manage source code control guidelines for the agency
• Work with service-oriented architecture (SOA) technologies.
• Work with various teams to configure management systems via its management interfaces (E.g. EDM, Ad Platforms, CMS, etc)
• Familiarity with source code control systems (E.g. SVN, GIT)
• Familiarity with task tracking systems (E.g. Jira)
• Good understanding of quality processes and standards
• Ability to manage internal stakeholders and client stakeholders.
• Have worked in small/large teams and clients locally and regionally to deliver projects.
• Understanding how to work with product design teams is a plus.
• Exposure to Data-related projects like RFM, BI, ML, AI, is a plus.
• Skilled or Certified in Adobe, Salesforce, CDP, Loyalty Platforms, is a plus.
• Bilingual proficiency in Japanese and English (written and spoken).
• Ability to work in a fast – paced environment.

Operational & delivery excellence:

• Optimize operational efficiency as a catalyst for business success, streamlining technical processes, maximizing resource technical efficiency & utilization, minimizing project delays, number of technical showstoppers, and fostering a culture of continuous improvement.  
• Able to own and drive to solve technical escalations 
• Work with technical teams to implement and deploy solutions, ensuring quality and performance.
• Have experience working with distributed teams

Client consultation and pre- sales:

• Meet with clients to understand their business challenges and technical requirements.
• Translate client requirements into technical specifications and solution designs.
• Design and architect technical solutions that are scalable, reliable, and cost-effective.
• Participate in pre-sales conversations with clients and internal teams.

About Us

VML & Ogilvy Japan GK was established in April 2019 as a partnership between Geometry Global and The Ogilvy Group to enhance our offering to brands in Japan in support of their business ambitions and marketing objectives. We believe in the power of creativity to drive meaningful change that delivers positive business outcomes. Now more than ever the ability for an agency to flex and adapt to clients changing needs is vital in the application of communications, brand experience, commerce and technology. Our blend of global and local expertise and marketing capability is designed to meet the challenges of today while setting our clients up for success from tomorrow and beyond. VML & Ogilvy Japan GK is a WPP company (NASDAQ: WWPGY)

#LI-DNP

• As the Retail Director for Japan, you will serve as the primary strategic architect for our brand’s commercial evolution and physical footprint. Reporting to the Head of Japan, you will move beyond operational oversight to lead a comprehensive retail transformation, aligning high-level business strategy with aggressive market expansion goals. You will be responsible for engineering a scalable, high-performance ecosystem—from designing the frameworks and "0-to-1" strategies for new flagship locations to optimizing the P&L through sophisticated, data-backed operational SOPs. As a vital link to our Global HQ, you will translate global brand vision into local market dominance, ensuring that every strategic move is met with operational readiness and commercial excellence. We are seeking a visionary "business owner" who identifies market gaps before they appear, drives efficiency through innovation, and possesses the strategic depth to tell us where the market is going, rather than simply responding to where it is today.

People Leadership & Team Development:

• Lead, mentor, and develop retail team, fostering high performance and continuous improvement.
• Drive talent strategy, including recruitment, onboarding, career progression, and succession planning.
• Cultivate a values-driven culture that is psychologically safe and team-empowering, where people feel heard and valued.
• Own retail performance management, including setting KPIs for store leaders, managing incentive programs, and ensuring retail compliance with HR/Finance support.
• Partner with HR on engagement and retention strategies tailored to retail teams. 

Retail Strategy & Business Performance:

• Develop and implement strategic plans to exceed sales targets and profitability goals.
• Analyze market trends and competitor activities to identify opportunities for growth.
• Own the full P&L for the retail division, managing budgets and optimizing performance.
• Drive accountability for key retail metrics including NPS, traffic, conversion rate, ATV, AOV, UPT.
• Partner with Marketing, Partnerships, Finance, and other cross-functional teams to ensure a consistent brand experience.

Operational Excellence & SOP Management:

• Ensure all retail locations maintain high standards of operational efficiency and visual merchandising.
• Ensure compliance with company policies.
• Foster a mindset of continuous improvement in all operational workflows.

Customer Experience & Retail Innovation:

• Champion innovative in-store experiences that reflect a creative and community-driven identity.
• Collaborate with HQ Visual Merchandising (VM) teams to implement compelling strategies.
• Champion a customer-centric culture, ensuring exceptional service and brand experience.

Store Expansion Strategy:

• Develop the strategic plan for new store openings and market expansion.
• Lead strategic negotiations and align with HQ and relevant partners 

Requirement

• Demonstrated experience in managing P&L and a deep understanding of retail financial metrics.
• Strong leadership skills with the ability to inspire and motivate large teams.
• Excellent communication, negotiation, and analytical skills.
• Proven experience working in a fast-paced environment with a track record of adapting to quick changes.
• Bilingual (Japanese/English) preferred. 
• Must be culturally sensitive and capable of working in a Multinational Corporation (MNC) culture and a global matrix environment
• Robust analytical, decision-making, and execution skills
• Energetic, driven, with strong strategic thinking and business acumen
• Able to thrive in a fast-paced environment and adapt to change
• Willing to travel when necessary