About Appier 

Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

About the role

We're looking for an experienced data engineer to build and scale our data infrastructure. You'll work on mission-critical systems that power our data-driven decision making, designing robust pipelines and optimizing distributed platforms that process massive datasets.

Responsibilities

• Design, develop, and maintain production data pipelines processing hundreds of terabytes of data daily across distributed systems
• Build, manage, and optimize large-scale data platforms including Spark clusters, Kafka clusters, and related big data infrastructure
• Develop and operate data warehouse systems and ETL pipelines for data collection, processing, storage, and analytics
• Profile and tune performance of critical components to optimize throughput, reduce latency, and improve resource efficiency
• Establish architectural foundations and engineering best practices for the platform
• Design frameworks and tooling to streamline software development, deployment, monitoring, and observability
• Provide technical expertise and guidance on big data system design, performance optimization, and scalability challenges

About you

[Minimum qualifications]

• BS/MS degree in Computer Science or related technical field
• 2+ years of hands-on experience building and operating large-scale distributed systems
• Proficiency in Java and/or Scala for production-level development
• Proven experience building ETL pipelines and data processing workflows using Apache Spark
• Experience managing and optimizing data lakes or data warehouses at scale
• Ability to work independently and adapt quickly in fast-paced, dynamic environments
• Self-motivated learner who takes ownership, manages multiple priorities effectively, and thrives in collaborative team settings
• Experience deploying and managing infrastructure on public cloud platforms (AWS, GCP, or Azure)

[Preferred qualifications]

• Proficiency in Python and/or Golang for building production systems
• Experience profiling and optimizing JVM performance for high-throughput applications
• Hands-on experience managing and operating data platforms such as Hadoop, Kafka, Flink, Hive, Trino, Presto, or ClickHouse
• Knowledge of modern open table formats including Apache Iceberg, Delta Lake, or Hudi 
• Active contributions to open source projects (please include your GitHub profile if applicable)

#LI-AK1

The Position

OPSWAT is now searching for Tier 1&2 Hybrid Technical Support Engineer to join our Customer Support team. The role focuses on diagnosing and resolving complex technical issues and escalated issues from tier 1 support and ensuring customer satisfaction through timely responses. We are looking for an energetic and motivated person who likes interacting with customers, tinkering with software, learning about new technologies, and “doing what it takes,” to contribute to OPSWAT’s quick growth.

We are interested in candidates based in Japan with Japanese as a primary language.

What You Will Be Doing

• Handle complex technical issues and escalated ones from Japanese partners/customers support via phone, case system, and chat.
• Provide advanced troubleshooting and support for OPSWAT solutions via log analysis, system diagnostics, network configurations.
• Conduct remote sessions with customers.
• Reproduce customer issues in lab environments and validate solutions and bug fixes.
• Evaluate the complexity of issues and escalate to tier 3 support.
• Collaborate with the global Tier 1, Tier2 and Tier 3 support team well.

• In collaboration with the existing TAM (technical account manager)in Japan, we provide support to our customers in Japan.

• Work closely with technically oriented customers (typical customers are engineers and IT personnel).
• Provide status updates to customers, adhering to SLA and commitments.
• Maintain clear and professional communication to ensure positive customer experience and CSAT.
• Contribute to the KBs creation and updates for customer’s self-service.
• Mentor all inquiries from Japanese customers/partners and contribute to support process improvement.
• Get involved in professional services delivery.
• Get involved in other side projects and operations per request.

What We Need From You

• Bachelor’s degree in computer science (CS), a technical discipline, or equivalent experience.
• Strong knowledge of Windows and Windows Server.
• A good foundation of basic networking concepts.
• Basic knowledge of Linux, with an interest in expanding the knowledge.
• Ability to think logically, analyze logs and troubleshoot computer software and IT related issues.
• Spoken and written English skills are required.
• Good communication and interpersonal skills.
• A proven customer-oriented attitude.
• Strong team collaboration abilities and organizational skills.
• At least 4 years of Experience in providing customer support of technical software products or a technical helpdesk environment or a related field.

If Would Be Nice If You Had

• Experience working with offshore teams.
• Familiarity with computer programing.
• Technical familiarity with Mac OS.
• Cybersecurity domain experience, including file security, device security, network security, etc.
• Network integration skillsets (e.g. Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc).
• Hands-on understanding of major DevOps tools: Docker, Kubernetes (GCP GKE), CI/CD tools, Terraform, Ansible, Monitoring & Logging Tools (Zipkin, Sentry, Prometheus, ELK stack).

• Experience in Cloud Based Services (Azure, AWS, GCP).

• Knowledge of Sandbox and anti-malware products.

• Experience working on Linux based infrastructure.
• Experience working with scripting languages such as bash script, PowerShell, and Python.
• Configuration and management of databases such as MySQL, Mongo.

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
Connect the dots from technology solutions, inclusive of the Everpure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
Passionately bring to light the advantages of a Everpure Storage solution
Refine sales strategy and tactics, taking command of technical responsibilities
Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
Take control of evaluations,  benchmarks and system configurations
Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacityAuthor responses to RFI & RFPsSeek out and spur new opportunities for interoperability, functional, and performance testing/validation
Promote mutual roadmap and planning exchangesLiaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioningMove with market trends and competitive landscape to promote thought leadership within our organization
Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

Creativity, empathy, an open mind, curiosity and a desire for continuous learning
Pre-sales experience is required Enterprise account leadership across multi-stakeholder, multi-year programs; strong deal orchestration and stakeholder management. Partner ecosystem collaboration with SI partners, cloud providers, and ISVs; ability to align technical architectures with commercial motions.
5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
Prior experience in targeting new prospects and converting them into clients
Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)Linux, NFS file systems and Linux distributed network environment
Familiarity with AWS, Azure, GCP a plusInstallation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
Familiarity with containers, k8s and microservices architectures a plus
Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and ContainersKnowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networkingExcellent verbal and written interpersonal skills
BS in CS, EE or other technical degree and/or equivalent experience
Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.
Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team. 

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure, solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

• Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure, portfolio and others from the ecosystem, to measurable customer business outcomes
• Passionately bring to light the advantages of a Everpure, solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Partner enablement experience on discovery, sizing, competitive positioning, and objection handling
  
• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave. Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

WHAT YOU'LL DO

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Passionately bring to light the advantages of an Everpure solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• We are primarily an in-office environment and therefore, you will be expected to work from the {{OFFICE_LOCATION}} office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
Connect the dots from technology solutions, inclusive of the Everpure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
Passionately bring to light the advantages of a Everpure Storage solution
Refine sales strategy and tactics, taking command of technical responsibilities
Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
Take control of evaluations,  benchmarks and system configurations
Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
Author responses to RFI & RFPs
Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
Promote mutual roadmap and planning exchanges
Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
Move with market trends and competitive landscape to promote thought leadership within our organization
Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

Creativity, empathy, an open mind, curiosity and a desire for continuous learning
Strong public sector domain knowledge across central ministries/agencies, independent administrative agencies, municipalities, and education/healthcare; understanding of decision processes and constraints a plus.
Government procurement/tender experience including RFx (RFI/RFP), specs support, compliance matrices, Q&A, bid presentations, and evaluation support a plus.
Partner ecosystem collaboration with SI partners, cloud providers, and ISVs; ability to align technical architectures with commercial motions.
Pre-sales experience is required: 5 or more years of relevant experience, mixed among technology, design, and communications required.
Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
Prior experience in targeting new prospects and converting them into clients
Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)Linux, NFS file systems and Linux distributed network environment
Familiarity with AWS, Azure, GCP a plusInstallation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
Familiarity with containers, k8s and microservices architectures a plusStrong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networkingExcellent verbal and written interpersonal skills
BS in CS, EE or other technical degree and/or equivalent experience
Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.
Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

THE ROLE

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU'LL DO

Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
Connect the dots from technology solutions, inclusive of the Everpure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
Partner closely with account managers, specialists and SI partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
Passionately bring to light the advantages of a Everpure Storage solution
Refine sales strategy and tactics, taking command of technical responsibilities
Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
Take control of evaluations,  benchmarks and system configurations
Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
Author responses to RFI & RFPs
Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
Promote mutual roadmap and planning exchanges
Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
Move with market trends and competitive landscape to promote thought leadership within our organization
Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

Creativity, empathy, an open mind, curiosity and a desire for continuous learning
Strong public sector domain knowledge across central ministries/agencies, independent administrative agencies, municipalities, and education/healthcare; understanding of decision processes and constraints a plus.
Government procurement/tender experience including RFx (RFI/RFP), specs support, compliance matrices, Q&A, bid presentations, and evaluation support a plus.
Partner ecosystem collaboration with SI partners, cloud providers, and ISVs; ability to align technical architectures with commercial motions.
Pre-sales experience is required: 5 or more years of relevant experience, mixed among technology, design, and communications required.
Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
Prior experience in targeting new prospects and converting them into clients
Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)Linux, NFS file systems and Linux distributed network environment
Familiarity with AWS, Azure, GCP a plusInstallation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
Familiarity with containers, k8s and microservices architectures a plusStrong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networkingExcellent verbal and written interpersonal skills
BS in CS, EE or other technical degree and/or equivalent experience
Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
We are primarily an in-office environment and therefore, you will be expected to work from the Tokyo office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.
Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-ONSITE

Get to know Okta Okta is the World’s Identity Company. We enable everyone to safely use any technology—anywhere, on any device or app. The Okta Platform and Auth0 Platform enable secure and flexible access, authentication, and automation, transforming people's experience in the digital world and putting Identity at the heart of business security and growth.

At Okta, we welcome diverse perspectives and experiences. We aren't looking for someone who checks every single box. We are looking for lifelong learners and people who can make our team better with their unique experiences. Join our team! We are building a world where Identity belongs to you.

As a member of the Okta Japan SE team, the Senior Solutions Engineer for the Auth0 Platform will serve as a key technical and business advisor to customers and partners. Leveraging a passion for technology and deep expertise, you will plan, propose, and demonstrate how Auth0 solutions solve critical business challenges for stakeholders ranging from field practitioners to C-level executives throughout the sales cycle. Consequently, you will directly contribute to achieving quarterly and annual sales targets in Japan.

What you’ll be doing

• Collaborate with the sales team and related departments to act as an authority on technology and the Identity Security domain, ensuring customers fully understand the value and potential of the Auth0 Platform.
• Communicate the value of implementing Auth0 solutions to customers in various positions (practitioners, managers, C-level) and earn their trust.
• Serve as a primary technical resource, confidently responding to product functionality questions and detailed technical inquiries from customers, partners, and internal Auth0 teams.
• Drive knowledge sharing by contributing to and utilizing best practices and reusable assets, proactively elevating the expertise and efficiency of the entire SE team.
• Support customer Proof of Concepts (PoCs) to technically demonstrate that implementing Auth0’s identity solutions will deliver value to the customer.
• Participate as a presenter and demonstrator in online or offline events aimed at evangelizing Auth0.
• Lead less experienced sales representatives and SEs, contributing to constructive performance improvement of the entire team through appropriate feedback.

What you’ll bring to the role

• Experience in customer-facing roles as a Pre-sales SE or Technical Sales.
• Ability to build and maintain strong relationships of trust with customer technical staff and leaders throughout the sales process.
• Native-level Japanese proficiency with excellent communication and reading comprehension skills.
• Ability to ask questions and express opinions in English via email, Slack, or one-on-one conversations.
• Joy in spreading industry-leading solutions that benefit society.
• Enjoyment in collaborating with Okta’s expanding partner community in Japan and working with Pre-sales Engineers around the world.
• A desire to become a top-tier Solutions Engineer by refining pre-sales skills, not just product and authentication technology knowledge.

And extra credit if you have experience in any of the following!

• Pre-sales experience in an organization using sales methodologies such as SPIN, Solution Selling, or MEDDICC.
• Experience with Identity & Access Management (IAM), Single Sign-On (SSO), Security, or API-based solutions.
• Experience using at least one standard network security protocol (OAuth 2.0, OpenID Connect, SAML, LDAP, etc.).
• Knowledge/Experience with Cloud Platforms (AWS, GCP, Azure) and tools such as Kubernetes, Terraform, or Serverless environments.
• Hands-on development experience in one or more of the following areas: Web Development (JavaScript, HTML, Front-end frameworks), Mobile Development (iOS, Android), Backend Development (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
• Knowledge of modern technologies such as Generative AI, Intelligent Agents, and Conversational Bots.
• Understanding of core application security (Password Hashing, SSL/TLS, EAR, XSS, XSRF).
• Experience speaking at technical conferences/webinars or writing technical blogs.
• Experience working as a software developer.
• Experience communicating and working with overseas engineers in English.

What you can expect as an Okta employee

• Benefits
• Social Impact (Okta for Good)
• Okta's People, Connections, and Community

Okta builds a dynamic work environment by providing the best tools, technology, and benefits so that employees can work productively in an environment that suits their needs. Each organization has a unique way of working with flexibility and mobility so that every employee can be their most creative and successful self, regardless of where they live. Find your place at Okta today!

Okta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider qualified applicants with criminal histories, consistent with applicable legal requirements.

#LI-Hybrid
#KH-1
P24422_3330489

About Okta:
Okta is the leading independent provider of identity for the enterprise. We enable everyone to safely use any technology, anywhere, on any device or app. The Okta Platform and Auth0 Platform enable secure and flexible access, authentication, and automation, transforming people's experience in the digital world and placing identity at the core of business security and growth.

At Okta, we welcome diverse perspectives and experiences. We are not looking for someone who checks every single box. We are looking for lifelong learners and individuals who can make our team better through their unique experiences. Want to join our team? We are building a world where identity belongs to you.

As a Senior Solutions Engineer on the Okta Japan SE team responsible for the Okta Platform, you will serve as a key technical and business advisor to customers and partners. Leveraging your passion for technology and expertise, you will plan, propose, and demonstrate how Okta’s solutions solve critical challenges for customers—ranging from field managers to C-level executives—throughout the entire sales cycle. Ultimately, this role directly contributes to achieving quarterly and annual sales targets in Japan.

What you’ll be doing

• Collaborate with the sales team and related departments, acting as an authority on technology and the identity security domain, to ensure customers fully understand the value and potential of the Okta Platform.
• Communicate the value of adopting Okta solutions to customers in various roles—from practitioners and managers to C-level executives—to build trust.
• Explain concepts clearly to customers unfamiliar with Okta products or identity technology, while accurately answering questions from knowledgeable customers to establish credibility.
• Serve as a primary technical resource, confidently handling product features and detailed technical inquiries from customers, partners, and internal Okta teams.
• Promote knowledge sharing and actively enhance the expertise and efficiency of the entire SE team by contributing to and utilizing best practices and reusable assets.
• Support customers in executing Proof of Concepts (PoC) and technically demonstrate that adopting Okta’s identity solutions brings value to the customer.
• Participate as a presenter or demonstrator in online or offline events aimed at promoting Okta.
• Lead less experienced sales representatives and SEs, contributing to the constructive performance improvement of the entire team through appropriate feedback.

What you’ll bring to the role

• Experience in customer-facing roles as a Pre-sales SE or Technical Sales.
• Ability to build and maintain strong relationships of trust with customer technical staff and leaders throughout the sales process.
• Native-level Japanese with excellent communication and reading comprehension skills.
• Ability to convey questions and opinions in English via email, Slack, or one-on-one conversations.
• Joy in spreading solutions that lead the industry and benefit society.
• Enjoyment in collaborating with Okta’s expanding partner community in Japan and working with Pre-sales Engineers around the world.
• A desire to improve pre-sales skills—not just product or authentication technology knowledge—and aim to become a top-tier Solutions Engineer.

And extra credit if you have experience in any of the following!

• Pre-sales experience in an organization using sales methodologies such as SPIN, Solution Selling, or MEDDICC.
• Experience with Identity & Access Management, Single Sign-On, Security, and API-based solutions.
• Experience in the cybersecurity field (specifically design, implementation, or operation of security products/solutions like EDR/XDR, SIEM; or security risk assessment and consulting experience).
• Experience using at least one standard network security protocol (OAuth 2.0, OpenID Connect, SAML, LDAP, etc.).
• Knowledge/experience with cloud platforms (AWS, GCP, Azure) and tools like Kubernetes, Terraform, or serverless environments.
• Understanding of core security in general applications (password hashing, SSL/TLS, EAR, XSS, XSRF).
• Experience speaking at technical conferences or webinars, or writing technical blogs.
• Experience communicating and working with overseas engineers in English.

What you can look forward to as an Okta employee

• Benefits
• Social Impact Activities
• Okta’s People, Connections, and Community

Okta is building a dynamic work environment by providing the best tools, technology, and benefits to help employees work productively in an environment that suits their individual needs. Each organization operates with unique flexibility and mobility so that every employee can be their most creative and successful self, regardless of where they live. Find your place at Okta today! Careers at Okta.

Okta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or veteran status. We also consider qualified applicants with arrest and conviction records in accordance with applicable laws. If you require reasonable accommodation to participate in the application or interview process, please use this form to apply.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy.

#LI-Hybrid
#LI-KH1

P14658_3317621

The Position

OPSWAT is now searching for a Solution Engineer who will be a technical sales resource for our Japan regional sales team and assist in identifying customer challenges and driving technical alignment between customer needs and the OPSWAT solutions. Joining an existing team of experienced and successful sales managers and presales engineers to grow and evolve the OPSWAT business in Japan. You will serve as a product and industry expert, effectively describing and demonstrating our solutions, as well as promoting our vision and approach. You will be a trusted point of contact for our customers and partners while advancing the sales process.

We are interested in candidates based in Tokyo with Japanese as a primary language.

What You Will Be Doing

• Work with the OPSWAT sales team as well as partners to drive Enterprise business.
• Manage customer requirements, expectations, and solution buy-in.
• Build customer's confidence and awareness in our products/solutions.
• Manage, deliver, and present detailed responses to industry RFPs.
• Train and certify resellers and partners.
• Present at Conferences and Seminars.
• Understanding customer organization, their IT/Security requirements, and goals.
• Work with RMS to assist in the creation of account plans.
• Support proof of concepts, implementations and installations as needed to successfully satisfy customer requirements.

What We Need From You

• Bachelor's degree in a technical discipline, or equivalent experience
• Fluent in Japanese
• 5+ years of cybersecurity or networking software sales engineering or technical sales experience.
• Excellent track record in developing new business and meeting/exceeding sales targets.
• Strong presentation and application demo skills.
• A good foundation of networking concepts.
• A self-motivator who thrives on identifying and resolving customer pain points.
• Highly ethical and professional personal conduct.
• Experience installing and troubleshooting enterprise applications in Windows and Linux environments.
• Comfortable leading discussions within the cybersecurity domain to all customer levels (CISO to IT administrator).

It Would Be Nice If You Had

• Experience in enterprise software or networking solutions, ideally within the network or device security space including file security, device security, network security and etc.
• Knowledge of Sandbox and anti-malware products and markets.
• A technical understanding of APIs.
• Experience in Cloud Based Services (Azure, AWS and GCP).
• Experience working on Linux based infrastructure.
• Experience working with scripting languages such as bash script, powershell, and Python.
• Configuration and management of databases such as MySQL, Mongo.
• Experience working with OT security solutions or with OT environments.
• Any relevant security industry certifications.
• Network integration skillsets (Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc).

As a Senior Security Analyst on the Information Security Trust team, you will support the implementation of a continuously evolving governance, risk, and compliance program (GRC) supporting our enterprise and products. In this role, you will help establish a strong program for security by setting security policy and standards in alignment with applicable industry frameworks, ensure that groups across the company are aware of and adhere to security requirements, assess risk posture of systems and environments, work with teams throughout the organization to ensure control requirements are implemented in accordance with security policies and standards, oversee control assessments from external assessors, and continuous monitor programs to ensure controls are healthy and any gaps are addressed.

This role is based Tokyo Japan. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. 

This role will require you to be fluent in both English and Japanese and familiarity in working with companies based in Japan.

To be successful in this role, you need: 

• To be ambitious, detail oriented, and to work to impact, not completion
• Excellent problem solving skills and the ability to dissent constructively and find resolution while showing respect towards others
• Ability to make sound, situationally aware decisions
• Ability to communicate effectively verbal and written communication skills, and ability to effectively provide security subject matter expertise across all levels of Appian information security concepts and requirements to personnel of varying technical backgrounds and positions 
• Ability to track work accurately and handle multiple work streams simultaneously, while meeting aggressive deadlines and delivering impactful products
• Ability to execute on established roadmaps
• Ability to work as a team to accomplish shared goals
• A passion for security and technology
• Strong understanding and knowledge of security frameworks (e.g. ISMAP, IRAP, ISO 27001, etc.)
• Strong understanding and knowledge of relevant technologies such as: cloud-based SaaS / PaaS software delivery models and underlying IaaS (e.g. AWS, Azure, GCP), modern cloud native technologies (e.g. Kubernetes, Docker, serverless), operating systems (e.g. Windows, UNIX, Linux), cryptography
• Ability to evaluate environments, architectures, plans against compliance requirements to identify gaps, and to work collaboratively with teams responsible for implementing controls to provide guidance and oversight on how best to meet compliance requirements
• Ability to work independently

Basic qualifications:

• Fluency in both English and Japanese
• B.S./B.A. or greater in related field of study and / or relevant certifications (e.g. CISSP, CISA, CISM)
• 5+ years of experience in security compliance / governance, risk management, information assurance, or other related field

About the Role

The Technical Account Manager is a key technical partner responsible for leading the planning, architecture, coordination, and delivery of professional services engagements. This role focuses on designing and managing high-impact availability solutions, with a strong emphasis on data protection and monitoring, while ensuring successful outcomes for customers.

What You’ll Do

• Contribute to proposals and Statements of Work (SOW)
• Deliver implementation and consulting services aligned with Veeam solutions
• Manage projects including planning, scheduling, and stakeholder communication
• Support solution design, assessment, and implementation effort estimation
• Troubleshoot post-implementation issues and optimize customer environments
• Develop technical documentation and best practices
• Deliver customer training and knowledge transfer sessions
• Support pre-sales activities and identify opportunities to expand Veeam solutions
• Act as a liaison between customers and Veeam Support
• Drive continuous improvement of processes and documentation

What You’ll Bring

• Experience with virtualization technologies such as VMware and/or Hyper-V
• Hands-on experience with Veeam solutions or other backup/data protection technologies
• Good understanding of storage and backup architectures (e.g., NetApp, Dell, HPE, etc.)
• Exposure to cloud platforms (AWS, Azure, or similar) and modern IT environments
• Familiarity with cybersecurity fundamentals (e.g., common threats, backup/DR best practices)
• Experience in consulting, implementation, or project delivery
• Ability to manage multiple projects and stakeholders in parallel
• Strong communication and stakeholder management skills
• Ability to understand customer requirements and propose suitable technical solutions
• Business-level Japanese and conversational English proficiency (ability to communicate with global teams)
• Bachelor’s degree in a relevant field, or equivalent practical experience
• Relevant certifications (e.g., VMware, Microsoft, or similar) are a plus, not mandatory

What You’ll Get 

• Paid annual leave plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Flexible Spending Allowance (FSA) for medical, dental, vision, wellness, fitness, and tech-related expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-Hybrid #LI-EL1

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experienced using Datadog and/or other cloud monitoring tools

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As part of Datadog’s GTM Enablement department, the Technical Solutions (TS) Enablement team helps share knowledge, provide ongoing education, create training materials, and maintain processes for our internal product experts including sales engineers, technical support engineers, technical customer enablement, and technical account managers. Our team supports a top-tier product that truly solves customer problems. We share technical and product expertise with the technical solutions team through demos, e-learning, live training, documentation, and ongoing support.

Datadog continues to grow at a rapid rate and with this exciting growth, our onboarding and ongoing training is also quickly increasing in scale and complexity. Technical Solutions Field Enablement Managers play a key part in fostering a highly engaging, positive, and professional learning environment for our technical learners. This position is responsible for providing onboarding and ongoing enablement training to our TS teams in the APJ region. We are looking for a structured communicator with a knack for simplifying the complex to develop and deliver the training content, curriculum, and programs that enable our technical solutions people to be successful in their jobs. This position is based in our Singapore office, offering the opportunity to collaborate with local and global teams, while working at the forefront of cloud monitoring and observability.

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. These capabilities are provided on a SaaS-based data analytics platform that enables DevOps and other teams to accelerate go-to-market efforts, ensure application uptime, and successfully complete digital transformation initiatives.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Implement and facilitate effective in-person and virtual onboarding and technical training programs that will improve the performance and productivity of the regional technical solutions teams.
• Regionalize training programs by incorporating APJ- or Japan-specific deals, customers, competitors, etc. into the content and talk tracks, and translate into Japanese as needed.
• Partner with the Curriculum team to give feedback, and pilot new programs in development, co-building when appropriate.
• Work closely with first line technical solutions leaders to identify, develop, and deliver ad hoc training as needed.
• Work closely with technical solutions teams to observe and assess their processes, empathize with the realities of troubleshooting and demonstrating Datadog products, evaluate the impact of enablement programs and provide coaching to individual contributors, supporting TS leadership.
• Utilize understanding of Datadog products, technical solutions team performance metrics, and key relationships with cross functional partners to contribute to enablement strategy.
  
  

Who You Are:

• 3-5 years in learning and development or technical enablement, in a training or teaching role working with technical concepts 
• Experience presenting day-long or multi-day trainings
• Demonstrated history of coaching and mentoring colleagues around key role elements 
• Experience developing dynamic and engaging trainings for various audiences
• A self-starter, tech-savvy professional who can easily understand a company’s business requirements and explain Datadog’s value and technical details to C-level executives, a technical guru and everyone in between 
• Outstanding verbal and written communicator; you make the complex simple
• General knowledge of cloud technologies
• Fluency in English and Japanese

Bonus Points:

• Experience at a high growth Software-as-a-Service or technology company
• Experienced with AWS, Azure or GCP
• Knowledge of DevOps
• Experience enabling support or sales engineers with a structured methodology

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on individual performance
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global Spring Health benefits for employees and dependents age 6+
• Competitive global benefits
• Giving programs

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As part of Datadog’s GTM Enablement department, the Technical Solutions (TS) Enablement team helps share knowledge, provide ongoing education, create training materials, and maintain processes for our internal product experts including sales engineers, technical support engineers, technical customer enablement, and technical account managers. Our team supports a top-tier product that truly solves customer problems. We share technical and product expertise with the technical solutions team through demos, e-learning, live training, documentation, and ongoing support.

Datadog continues to grow at a rapid rate and with this exciting growth, our onboarding and ongoing training is also quickly increasing in scale and complexity. Technical Solutions Field Enablement Managers play a key part in fostering a highly engaging, positive, and professional learning environment for our technical learners. This position is responsible for providing onboarding and ongoing enablement training to our TS teams in the APJ region. We are looking for a structured communicator with a knack for simplifying the complex to develop and deliver the training content, curriculum, and programs that enable our technical solutions people to be successful in their jobs. This position is based in our Tokyo office, offering the opportunity to collaborate with local and global teams, while working at the forefront of cloud monitoring and observability.

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. These capabilities are provided on a SaaS-based data analytics platform that enables DevOps and other teams to accelerate go-to-market efforts, ensure application uptime, and successfully complete digital transformation initiatives.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Implement and facilitate effective in-person and virtual onboarding and technical training programs that will improve the performance and productivity of the regional technical solutions teams.
• Regionalize training programs by incorporating APJ- or Japan-specific deals, customers, competitors, etc. into the content and talk tracks, and translate into Japanese as needed.
• Partner with the Curriculum team to give feedback, and pilot new programs in development, co-building when appropriate.
• Work closely with first line technical solutions leaders to identify, develop, and deliver ad hoc training as needed.
• Work closely with technical solutions teams to observe and assess their processes, empathize with the realities of troubleshooting and demonstrating Datadog products, evaluate the impact of enablement programs and provide coaching to individual contributors, supporting TS leadership.
• Utilize understanding of Datadog products, technical solutions team performance metrics, and key relationships with cross functional partners to contribute to enablement strategy.
  
  

Who You Are:

• 3-5 years in learning and development or technical enablement, in a training or teaching role working with technical concepts 
• Experience presenting day-long or multi-day trainings
• Demonstrated history of coaching and mentoring colleagues around key role elements 
• Experience developing dynamic and engaging trainings for various audiences
• A self-starter, tech-savvy professional who can easily understand a company’s business requirements and explain Datadog’s value and technical details to C-level executives, a technical guru and everyone in between 
• Outstanding verbal and written communicator; you make the complex simple
• General knowledge of cloud technologies
• Fluency in English and Japanese

Bonus Points:

• Experience at a high growth Software-as-a-Service or technology company
• Experienced with AWS, Azure or GCP
• Knowledge of DevOps
• Experience enabling support or sales engineers with a structured methodology

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on individual performance
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global Spring Health benefits for employees and dependents age 6+
• Competitive global benefits
• Giving programs

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experience working with cross functional teams Sales, Support, Engineering
• Experienced using Datadog and/or other cloud monitoring tools
• Thai language proficiency is a requirement as this role focuses on Thai speaking clients in the region

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Remote

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Technical Account Managers are highly experienced Architects who bring both deep technical expertise and strong interpersonal skills to support a small portfolio of strategic clients (approximately 3 per TAM). They must be quick on their feet and able to put a positive spin on challenging customer situations, both in the boardroom with a client CTO and while sharing the command line with a client admin. They must be effective technically, both as communicators and doers. They must be capable of managing and maintaining a client relationship, while keeping a tight organizational watch over the technical aspects of their accounts.

How you'll make an impact

• Collaborate with the customer and the internal account team to jointly identify short and long-term priorities and develop the associated engagement plan
• Act as the primary technical advisor for client teams, providing guidance and hands-on support across a range of areas, including:
• Dataiku platform architecture and deployment
• Platform operations and upgrades
• Best practices for platform usage
• Security, data management, and compute resources
• ML-Ops, monitoring, and scaling strategies
• Assist clients in integrating the product into their systems and troubleshoot technical challenges
• Manage project milestones in partnership with Customer Success Managers and clients, contribute to deliverables, provide regular status updates and proactively identify and mitigate issues and risks
• Serve as a central point for client technical information and contribute to the account strategy alongside the broader account team
• Capture client feedback and feature requests to inform the Product and Engineering teams
• Advise client tech leaders on complementary technologies and long-term technical strategy.
• Explore and support advanced use cases involving Dataiku, such as edge computing, deep learning, and MLOps
• Support the growth and effectiveness of the Field Engineering team through documentation, process improvements, and knowledge sharing

What you'll need to be successful

• 7+ years of experience in a customer-facing technical role
• Native or bilingual proficiency in Japanese
• Fluent English communication 
• Strong communication and client relationship skills
• Experience supporting both pre- and post-sales engagements
• Proficiency in Linux system administration, including networking
• Experience with identity and access management tools (e.g., LDAP, Kerberos, Active Directory, IAM)
• Hands-on experience with cloud platforms (AWS, Azure, GCP)
• Hands-on experience with the Kubernetes ecosystem for setup, administration, troubleshooting and tuning
• Familiarity with the Hadoop and/or Spark ecosystems

How you'll stand out 

• Experience with Python
• Data-Science knowledge
• Basic knowledge of Java
• Familiarity with ML-Ops practices and tools

What does the hiring process look like? #LI-Hybrid #LI-AN1

• Initial call with a member of our Technical Recruiting team
• Video call with the TAM Hiring Manager
• Technical Assessment to show your skills (Home Test)
• Debrief of your Tech Assessment with TAM Team members
• Final Interview with the VP Field Engineering

#LI-AH1

#LI-JR1

Technical Support Engineer (Tokyo, Japan).

Are you a driven technical problem solver who delights in turning customer challenges into victories? Join Ivanti, where you’ll provide expert support and build trusted partnerships, helping deliver secure, world-class IT solutions. Your technical acumen and passion for people will shape the success of our global customers—every day.

Why this role matters

Your work will drive secure, scalable IT environments for leading organizations worldwide. You’ll be at the heart of our customer experience, resolving complex technical issues and empowering clients to get the most from Ivanti solutions. By joining us, you’ll help deliver innovative support and shape how our enterprise customers thrive in a dynamic Everywhere Work environment.

What you’ll do:

• Provide in-depth technical support for Ivanti SaaS and on-premises platforms, resolving complex customer inquiries and cases.
• Troubleshoot and analyze root causes, offering clear and effective solutions for client/server communications, SSL/TLS, networking, and mobile device management.
• Build strong relationships with customers through empathetic, proactive support, and clear communication.
• Collaborate with cross-functional teams, using your insights to advocate for the best technical outcomes.
• Set up and maintain test environments to replicate issues and ensure robust troubleshooting.
• Develop and author Knowledge Base articles to empower customers and promote self-service.
• Stay current on best practices and new product features to provide world-class support.
• Advise customers on secure network communications, including SSL/TLS protocols, certificate management, and troubleshooting security issues.

What you will bring:

• Experience troubleshooting client/server communications and enterprise systems (DNS, networking, firewalls, SMTP, HTTPS, load balancers, ActiveSync, and Microsoft server technologies).
• Hands-on expertise in Mobile Device Management (MDM), specifically with Apple iOS and Android Enterprise.
• Strong analytical skills for diagnosing SSL/TLS problems, including handshake failures, certificate errors, and network blocks.
• Knowledge in cloud environments (Azure/Intune), networking (VNet, endpoints, firewalls), and packet capture analysis (Wireshark or similar).
• Ability to write and run basic SQL queries, and familiarity with LDAP and PKI troubleshooting.
• Problem-solving mindset, team player, and excellent communicator who builds trust with customers.
• Advantageous: Experience with Mobile Threat Detection tools, Cisco Certified Network Associate (or equivalent), ITIL knowledge, or ITSM administration.

Why Ivanti?

• Friendly, flexible working model: Do your best work—wherever you’re most productive.
• Competitive compensation & rewards: Health, wellness, and financial programs for you and your family.
• Global, diverse teams: Collaborate with talented people from 23+ countries.
• Learning & development: Access best-in-class tools to keep growing your skills.
• Equity & belonging: Every voice counts. Your story shapes our future.

What drives us:

Ivanti’s mission is to elevate human potential within organizations by managing, protecting and automating technology for continuous innovation.

It is through diverse and inclusive hiring, decision-making, and commitment to our employees and partners that we will continue to build and deliver world-class solutions for our customers. To learn more about Ivanti’s Mission and Core Values

Inclusion at Ivanti Ivanti is proud to be an Equal Opportunity Employer. We’re committed to building diverse teams and fostering a workplace where everyone belongs. Applicants from all backgrounds are welcome. Need adjustments during the process? Contact talent@ivanti.com—we’re happy to help.

Ready to shape the future of Everywhere Work? Apply now and let’s thrive together.

This role requires a strong blend of technical expertise, customer-facing acumen, and solution-oriented problem solving. The Data AS Consultant will work closely with Sales & Account Managers to provide technical leadership and solution design for highly consultative enterprise projects. It is a revenue-generating pre-sales position focused on enabling technical adoption and driving customer success for both new and expansion opportunities.

This role reports directly to the Team Manager, DSI, with a dotted line to the Regional Head of Japan.

Responsibilities

Technical Consultation & Solution Design

• Serve as a trusted technical advisor to enterprise customers, translating business goals into scalable, production-grade technical architectures.
  
  
• Design and document data integration architectures leveraging Similarweb’s APIs, DaaS feeds, and platform products to meet enterprise data requirements.
  
  
• Architect end-to-end data delivery pipelines into client ecosystems (e.g., Snowflake, Databricks, S3, or Google Cloud Platform).
  
  
• Provide technical workshops and POCs, guiding clients on ingestion, normalization, and querying best practices.
  
  
• Develop Statements of Work (SOWs), technical proposals, and detailed integration documentation to accelerate collaboration between internal teams and customers.
  
  

Technical Skill Execution Examples

1. Integration & Data Delivery
   
   
• Role: Design and implement integration workflows delivering Similarweb’s data via API, S3, Snowflake, or GCP Storage, tailored to customer infrastructure.
  
  
• Technical Skills:
  
  
• Advanced SQL querying and performance tuning in Databricks / Snowflake
  
  
• Proficiency with data file formats (CSV, JSON, Parquet, Delta) and understanding the trade-offs between performance, compression, and schema evolution
  
  
• Strong knowledge of ETL design, data governance, and access control
  
  
• Outcome: Clients understand technical feasibility and best practices for incorporating Similarweb data into their analytical stack.
  
  
2. Data Quality, Coverage, and Scalability
   
   
• Role: Explain how data is collected, validated, deduplicated, and scaled across geographies and verticals, referencing internal reruns and benchmarks.
  
  
• Technical Skills: Understanding of data validation, sampling frameworks, distributed storage performance, and data versioning (e.g., Delta Lake advantages).
  
  
• Outcome: Clients gain trust in data quality and scalability across enterprise-grade analytics environments.
  
  
3. Data Sampling & Proof-of-Concept Delivery
   
   
• Role: Generate and deliver custom data samples aligned with client use cases, whether via API queries, Parquet exports, Delta tables, or CSV snapshots.
  
  
• Technical Skills:
  
  
• Hands-on data extraction and transformation using SQL and Python
  
  
• Preparing data in optimal formats (e.g., Parquet v Delta)
  
  
• Managing delivery through multiple mechanisms: secure S3 share, Snowflake Data Share, API endpoints, or CSV download portals.
  
  
• Outcome: Clients can validate data structure, schema, and use-case fit before full-scale adoption.
  
  
4. Use Case Customization & Advanced Analytics
   
   
• Role: Demonstrate how Similarweb data can be enriched with client datasets (POS, CRM, or loyalty).
  
  
• Technical Skills: SQL and Python for data joins, REST and GraphQL APIs, JSON schema design, and familiarity with Model Context Protocol (MCP) for LLM integrations.
  
  
• Outcome: The client sees practical, technically sound pathways to integrating Similarweb data into their own analytical models and AI workflows.
  
  

Collaboration with Sales & Customer Teams

• Partner with Enterprise Sales Managers to qualify and design technical solutions during the sales process.
  
  
• Work with Enterprise Account Managers to drive expansion and deepen platform adoption through technical enablement.
  
  
• Collaborate closely with Customer Success and Delivery teams to ensure smooth technical transitions from pre-sales to production.
  
  
• Create reusable demos, templates, and data delivery playbooks for use across GCR teams.
  
  
• Participate in strategic account planning and contribute feedback to product and data engineering based on customer needs.
  
  

Market & Product Expertise

• Stay up to date with AI/LLM data standards, data engineering best practices, and cloud-native architectures.
  
  
• Provide feedback to product and data engineering on API performance, schema design, and data format optimization.
  
  
• Maintain familiarity with Model Context Protocol (MCP), OpenAPI, and emerging standards for data interoperability and contextual AI integrations.
  
  

Project Support & Technical Governance

• Lead technical scoping and architecture reviews during the pre-sales phase.
  
  
• Oversee sample generation, performance validation, and schema testing.
  
  
• Provide escalation support on data performance, pipeline reliability, and delivery troubleshooting.
  
  
• Ensure solutions align with data security, privacy, and compliance best practices.
  
  

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field.
  
  
• 5+ years in pre-sales, solution architecture, or data consulting, with a strong focus on technical delivery.
• Technical Expertise:
  
  
• Data Architecture & Integration: Deep understanding of cloud ecosystems (AWS, Azure, GCP) and data warehousing frameworks (Snowflake, Databricks, Redshift).
  
  
• SQL & Data Modeling: Strong query and optimization skills for data analysis and transformation.
  
  
• APIs & Data Exchange: REST and GraphQL API fluency, JSON schema design, authentication (OAuth 2.0, JWT).
  
  
• File Formats: Deep understanding of CSV, JSON, Parquet, and Delta file formats—knowing when to use each for efficiency, scalability, or incremental updates.
  
  
• Data Sample Delivery: Ability to create, test, and deliver sample datasets across APIs, S3, and warehouse sharing mechanisms.
  
  
• MCP & AI Integrations: Awareness of Model Context Protocol, LLM context injection, and structured data retrieval patterns.
  
  
• Proven experience translating business requirements into technical solutions for large enterprise data ecosystems.
  
  
• Excellent communication and presentation skills—able to bridge the gap between technical and commercial teams.
  
  
• Fluent in Japanese and English (written and spoken) with experience serving enterprise clients.
• Strong problem-solving, self-management, and team collaboration skills.

The role 

As Wayve rapidly scales, our IT team plays a crucial role in keeping our employees productive and our operations efficient. We’re looking for an IT Support Engineer (TC2) to support the day-to-day IT needs across our Japan offices. This is a full-time, on-site role, with flexibility required to support each of our 3 offices as needed. You’ll be a hands-on, first-line problem solver—supporting everything from laptop configuration to meeting room A/V to network troubleshooting. You’ll also support joiner/mover/leaver processes, including onboarding and off-boarding tasks.

This role is ideal for someone early in their IT career who is eager to learn, thrives in a fast-paced environment, and wants to grow their skills while contributing to cutting-edge work in autonomous vehicle development.

Key responsibilities

End-User Support

• Provide timely support for laptops (Windows, macOS, Linux), mobile devices, printers, and peripherals.
• Troubleshoot hardware and software issues and escalate as needed.
• Manage onboarding and off-boarding tasks, including account provisioning and hardware setup when needed.

IT Systems & Tools

• Maintain and monitor endpoint management systems (e.g., MDM, patching, asset inventory).
• Assist in configuring and maintaining core business tools (e.g., GSuite, Slack, Jira, …).
• Help with access control and identity systems (SSO, MFA, user permissions).

Network & Infrastructure Support

• Support basic network troubleshooting (Wi-Fi, VPN, wired connectivity) under the guidance of senior engineers.
• Help manage and maintain meeting room A/V equipment, including Google Meet and Teams rooms.
• Provide on-site support across Japan offices as needed (3 offices).

Documentation & Process

• Contribute to internal IT documentation and knowledge base articles.
• Log and track tickets using the internal IT ticketing system (e.g., Jira, ServiceNow).

Team Collaboration

• Work closely with IT, Security, and Facilities teams to ensure smooth daily operations.
• Help support company-wide IT initiatives and system rollouts as needed.

About you  

In order to set you up for success as an IT Support Engineer at Wayve, we’re looking for the following skills and experience.  

Essential 

• 5 years + of professional experience in an IT support or systems administration role
• Familiarity with macOS
• Empathetic and service-oriented with strong communication skills.
• Willingness to learn and grow in a rapidly evolving tech environment.
• Ability to prioritize tasks and follow through with minimal supervision.
• Exposure to identity platforms (e.g., Okta, Google Workspace, Azure AD).
• Familiarity with ticketing systems and ITSM workflows.
• JLPT N1 required (or equivalent business-level fluency) in Japanese, written and spoken.
• Fluency in English (written and spoken) required

Desirable 

• Basic understanding of networking concepts (IP, DNS, DHCP, VPN).
• Familiarity with Linux operating systems.
• Experience with endpoint management tools (e.g., Kandji, Intune, …).

This is a full-time role based in our office in Tokyo, Japan.  At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home.  

Description

Keeper is hiring a driven Implementation Team Lead (カスタマーサクセスエンジニア) to join our B2B APAC support team. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper's cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest growing cybersecurity companies and gain valuable skills while providing the most seamless onboarding experience for our customers.

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

As a Implementation Team Lead (カスタマーサクセスエンジニア) at Keeper Security, your role will be to oversee and grow our APAC implementation team. This role is pivotal in ensuring the successful onboarding, deployment, and adoption of Keeper solutions by our customers across Japan and the broader APAC region.

The Team Lead will balance hands-on implementation responsibilities with team leadership, coaching, and process improvement. This role requires excellent technical expertise, strong communication skills in Japanese and English, and proven ability to lead and inspire a high-performing team.

Responsibilities

• Oversee the delivery of Keeper’s software for all clients including initial deployments of new customers and expansion deployments of existing customers. This includes mastery level understanding of our complex line of technical SaaS products
• Tailor our solutions to meet the specific needs and objectives of each client, ensuring a personalized and effective experience
• Offer continuous technical support to clients, adeptly troubleshooting issues and efficiently resolving any concerns as they arise. Furthermore, proactively recognize and rectify
• project-related risks and issues, promptly escalating them to development only when required
• Maintain accurate records of client configurations, customizations, and communication to ensure a comprehensive understanding of each implementation
• Gather feedback from clients and collaborate with the product development team to improve the functionality and usability of our solutions
• Effectively oversee multiple implementation projects concurrently, ensuring their timely delivery within predefined scope. Maintain consistent and transparent communication of project status and progress to internal stakeholders and clients, promptly addressing any arising issues or concerns
• Communicate in Japanese and English, both verbally and in writing
• Act as a subject matter expert on all Keeper products, staying knowledgeable and informed of changes, updates, and new products
• Lead, mentor, and develop a team of Implementation Specialists, ensuring they deliver exceptional customer experiences
• Serve as the primary escalation point for complex implementations and client issues
• Provide coaching, training, and performance feedback to drive individual and team success
• Collaborate with the Director of Implementation to define goals, KPIs, and growth strategies for the APAC team
• Establish and refine implementation processes, playbooks, and documentation to drive consistency and efficiency

Requirements

• 4+ years of progressive experience in SaaS implementation or technical consulting, with at least 1 year in a team lead or supervisory role
• Experience in SaaS deployment with security software experience preferred
• Systems engineering experience preferred
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Experience with Identity and Access Management (IAM), Privileged Access Management (PAM), and integration with Identity Providers (IdPs) such as Okta, Azure AD, or similar platforms
• Experience with Google docs and MS-office tools
• Experience in SaaS deployment with security software experience preferred
• Proficiency in leading external client engagements
• Excellent communication and interpersonal skills, with the ability to effectively manage client relationships
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team, across global regions and time zones
• Bachelor's degree in computer science, information technology, or a related field (or equivalent practical experience)

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

CSQ227R164

At Databricks, we are passionate about empowering data teams to tackle the world’s most challenging problems — from bringing the next mode of transportation to reality to accelerating the development of medical breakthroughs. We achieve this by building and operating the world’s leading data and AI infrastructure platform, enabling our customers to leverage deep data insights and enhance their business. Founded by engineers — and customer-obsessed — we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started.

As a Technical Escalation Manager, you will be responsible for coordinating efforts to resolve critical customer issues, customer-impacting situations, and major incidents. You will work with multiple internal teams (engineering, product management, Customer Success Engineering, and Support) and external partners to effectively resolve these customer-impacting situations.

The impact you will have here:

• Manage support escalation in partnership with engineering, product management, Customer Success Engineering, Support, Customers, and Partners until resolution.
• Achieve customer satisfaction by ensuring incidents or escalations (and related cases)  are well and fully documented with the timely execution of action items.
• Create and execute a data-driven customer recovery plan for every escalation and incident that is addressed.
• Utilize business and technical skills to manage customer escalations, coordinate meetings and deliverables, and analyze trends and patterns for reporting purposes.
• Use data, metrics, and feedback to inform operational and tactical decisions that improve incident and escalation management.
• Coordinate all necessary resources to fast-track and resolve new incidents and escalations from customers with a clear and detailed plan.

What are we looking for?

• A minimum of 8+ years of experience in customer support, escalation, SRE, or incident management is required.
• Excellent contextual interpretation and writing skills, as well as the ability to effectively summarize and communicate to both technical and business audiences.
• Experience with a "Distributed big data Computing" environment,  SQL-based databases, as well as data warehousing and ETL technologies such as Informatica, DataStage, Oracle, Teradata, SQL Server, and MySQL.
• Linux/Unix administration skills, networking, and Hands-on Cloud experience with AWS, Azure, or GCP are required.
• Experience working cross-functionally with support, engineering, product management, and directly with customers; ability to deeply understand product and customer personas.
• BS or Master's, or PhD in Computer Science or Computer Engineering, or related Engineering field. 
• Written and spoken proficiency in both Japanese and English 

Ultra Tendency is a global data and AI consultancy with teams across Europe, Asia, and the Americas. As we continue expanding our presence in Japan, we are looking for a Senior Data Engineer – Databricks to join our growing Tokyo team and contribute to the development of scalable data platforms for international clients. 

In this role, you will work closely with engineers, data scientists, and architects to design and implement robust data solutions using modern cloud and data technologies. 

Competitive compensation will be provided in line with the Japanese technology market, based on experience and qualifications. 

YOUR RESPONSIBILITIES 

• Design, implement, and maintain scalable data pipelines using the Databricks Lakehouse Platform using technologies such as Apache Spark and Delta Lake. 
• Develop and optimize batch and streaming data workflows supporting analytics, machine learning, and business intelligence applications. 
• Collaborate with cross-functional teams to translate business and data requirements into reliable, production-ready data solutions. 
• Improve performance and cost efficiency of data processing workloads within the Databricks environment. 
• Support the implementation of best practices for data quality, governance, and security. 
• Contribute to knowledge sharing within the team and support the development of junior engineers. 

YOUR EXPERIENCE 

• Strong experience with Databricks and Apache Spark (PySpark, SQL or Scala). 
• Experience building data platforms on major cloud providers (AWS, Azure, or GCP). 
• Solid understanding of distributed data processing, data modeling, and performance optimization. 
• Experience with CI/CD pipelines and version control tools such as Git. 
• Familiarity with orchestration frameworks such as Airflow or Databricks Workflows. 
• Strong communication skills in English and Japanese for collaboration in an international environment. 
• A collaborative mindset and interest in building reliable, scalable data systems. 

WHAT WE OFFER 

• Competitive salary aligned with Japanese market standards. 
• Hybrid work options, combining office and remote work (candidates must be based in Japan). 
• The opportunity to collaborate with experienced colleagues in an international engineering environment. 
• Exposure to large-scale data and AI projects for global organizations. 
• Professional development opportunities, including certifications and continuous learning resources such as Udemy Business. 
• Regular feedback cycles and structured performance reviews to support your career development. 
• A collaborative culture that values knowledge sharing and long-term professional growth. 
• Team events and opportunities to connect with colleagues globally. 

Interested? 

We would be happy to hear from you. Please apply or reach out if you would like to learn more about the role and our team in Japan. 

Ultra Tendencyは、欧州、アジア、南北アメリカにチームを擁するグローバルなデータ／AIコンサルティング企業です。日本での事業拡大に伴い、成長中の東京チームに加わり、海外クライアント向けのスケーラブルなデータプラットフォーム開発に携わっていただくシニアデータエンジニア（Senior Data Engineer）– Databricksを募集しています。 

このポジションでは、エンジニア、データサイエンティスト、アーキテクトと密に連携し、最新のクラウド／データ技術を用いた堅牢なデータソリューションの設計・実装を担当していただきます。 

給与は、日本のテクノロジー市場水準を踏まえ、経験・スキルを考慮のうえ、競争力のある条件をご提示します。 

業務内容 

• Databricks Lakehouse Platform（Apache Spark、Delta Lakeを含む）を用いた、スケーラブルなデータパイプラインの設計、実装、保守を行っていただきます。 
• 分析、機械学習、ビジネスインテリジェンスの各アプリケーションを支える、バッチおよびストリーミングのデータワークフローを開発・最適化していただきます。 
• 部門横断のチームと連携し、ビジネス要件およびデータ要件を、信頼性が高く本番運用可能なデータソリューションへ落とし込んでいただきます。 
• Databricks環境におけるデータ処理ワークロードのパフォーマンスとコスト効率を改善していただきます。 
• データ品質、ガバナンス、セキュリティに関するベストプラクティスの導入を支援していただきます。 
• チーム内のナレッジ共有に貢献し、ジュニアエンジニアの育成を支援していただきます。 

応募資格 

• DatabricksおよびApache Spark（PySparkまたはScala）の実務経験 
• AWS、Azure、GCPなど主要クラウドプロバイダー上でのデータプラットフォーム構築経験 
• 分散データ処理、データモデリング、パフォーマンス最適化に関する確かな理解 
• Gitなどのバージョン管理ツールおよびCI/CDパイプラインの利用経験 
• AirflowやDatabricks Workflowsなどのオーケストレーションフレームワークに関する知識 
• 国際的な環境での協業に必要な英語・日本語の高いコミュニケーション能力 
• 信頼性と拡張性の高いデータシステムの構築に関心を持ち、協調的に業務へ取り組める姿勢 

待遇・福利厚生 

• 日本市場の水準に沿った競争力のある給与 
• ハイブリッド勤務制度（出社とリモートワークの併用。応募には日本在住が必要） 
• 国際的なエンジニアリング環境における、経験豊富なメンバーとの協業機会 
• グローバル企業向けの大規模データ／AIプロジェクトへの参画機会 
• 資格取得支援やUdemy Businessを含む継続学習リソースなどのプロフェッショナル育成支援 
• キャリア開発を支える定期的なフィードバックサイクルと体系的な評価制度 
• ナレッジ共有と長期的なプロフェッショナルとしての成長を重視する協働的な企業文化 
• チームイベントおよびグローバルな同僚と交流できる機会 

ご興味をお持ちの方へ 

ご興味をお持ちいただけましたら、ぜひご応募ください。ポジションや日本チームについて詳しくお知りになりたい場合も、お気軽にご連絡ください。 

FEQ127R214

As a Partner Solutions Architect you will work with Databricks' Consulting and System Integrator (C&SI) partners, teammates, and with the technical and sales team members who work directly with our customers. You will develop 'technical champions' within our top C&SI Partners, providing enablement on technical matters related to the Databricks product. Working with our partners, you will help our customers to achieve tangible data-driven outcomes through the use of our Databricks Data Intelligence Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. As a member of our team, you will exercise and develop expertise in those areas, using open-source projects such as Apache Spark™, MLflow, and Delta Lake; and major public cloud infrastructure and services. the product. You will use this expertise to become a trusted advisor to C&SI partners. You will report to the Senior Director, APJ PS.

The impact you will have:

• Provide partners with the level of enablement they need to assist their clients in evaluating and adopting Databricks including hands-on Apache Spark™ programming and integration with the wider cloud ecosystem
• Engage with the partner technical community by leading workshops, seminars, and meet-ups
• You will be a Big Data Analytics expert on aspects of architecture and design and will share this with our partner network
• Show expertise by producing creative technical solutions and blog post

What we look for:

• 5+ years of pre-sales or post-sales experience working with external clients or partners across a variety of industry markets
• Understanding of customer-facing pre-sales or consulting role with a core strength in either data engineering or data science
• Experience demonstrating technical concepts, including presenting and whiteboarding
• Experience developing architectures within a public cloud (AWS, Azure, or GCP)
• Coding experience in SQL, Python, Scala, or Java
• Expertise in at least one of the following:
• Data Engineering technologies (Ex: Apache Spark™, Hadoop, Kafka)
• Data Warehousing (Ex: SQL, OLTP/OLAP/DSS)
• Data Science and Machine Learning technologies (Ex: pandas, scikit-learn, HPO)
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Written and verbal level fluency in Japanese and English

Benefits

• Benefits allowance
• Equity awards
• Enhanced Parental Leaves
• Fitness reimbursement
• Annual career development fund
• Home office & work headphones reimbursement
• Business travel accident insurance
• Mental wellness resources
• Employee referral bonus

Description

Keeper Security is hiring an experienced Bilingual (Japanese/English) Channel Sales Engineer to work with our APAC channel sales team. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for navigating our customers through the technical landscape of our products.

About Keeper

Keeper Security is a leading cybersecurity software company that protects thousands of organizations and millions of people in more than 150 countries. Keeper delivers a powerful zero-trust and zero-knowledge solution built to meet the stringent requirements of public sector IT environments. Its flagship offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects users, devices and critical infrastructure from cyber attacks. Recognized in the Gartner® Magic QuadrantTM for Privileged Access Management (PAM), Keeper combines robust compliance with unmatched visibility and control. With industry-leading certifications, Keeper provides the security assurance public sector organizations require. Learn why agencies trust Keeper to defend against today’s sophisticated adversaries at KeeperSecurity.com.

About the Role

As a Channel Sales Engineer you will work alongside the Keeper Security sales force by supporting the pre-sales and post-sales cycle from a technical perspective. You will be responsible for identifying the technical requirements within an opportunity, matching them to Keeper Security solutions, and supporting the sale by positioning and demonstrating differences. You will provide product trials and evaluations to Keeper Security partners, assist with implementation and integration, and provide level-2 technical assistance to existing customers.

Responsibilities

• Provide and manage pre-sales technical support for the technical sales process of Keeper products for Channel partners in Japan and APAC.
• Work closely with the Channel Account Management team to support and develop strategic partners technical capability and drive incremental partner revenue. 
• Conduct product demonstrations and technical presentations remotely, at customer locations, or on-site at a Keeper facility
• Collaborate with product development and engineering teams to stay updated on product features, enhancements, and updates
• Address technical questions, concerns, and objections during the sales process to ensure customer confidence and satisfaction
• Act as a technical advisor to partners, helping them understand how our solutions can solve their business challenges and achieve their goals
• Communicate in Japanese and English, both verbally and in writing
• Stay informed about industry trends, competitive landscape, and emerging technologies relevant to the business
• Analyze complex multivariate problems and use a systematic approach to gain quick resolution, often under pressure.
• Works on issues that affect design/selling success or address future concepts, products or technologies
• Establish relationships and engage with the technical personnel to identify opportunities and sell Keeper Security products and services
• Ensure accurate and timely activity, issue updates in Salesforce and report to management
• Create and deliver technical product presentations and/or training sessions to channel partners and customers
• Participates as part of a sales team to achieve or exceed revenue targets
• Contribute to the execution of company objectives to achieve goals in creative and effective ways
• Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company

Requirements

• 5+ years of experience in a pre-sales technical role (Sales Engineer, Systems Engineer, Solutions Engineer, etc.)
• Must possess a native level Japanese language proficiency
• Bilingual, in English (both verbal and written)
• Excellent communication and interpersonal skills, and a strong entrepreneurial drive
• Strong experience with Windows/Active Directory administration and knowledge of UNIX/Linux
• Outstanding presentation skills and the ability to build and demonstrate a high quality product overview to both technical and executive level audiences
• Technical background in networking and security applications as well as cloud technologies (AWS, Azure)
• Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent work experience
• Willingness to travel up to 50%

Preferred Requirements

• Experience working with the channel
• Industry recognized certifications
• Scripting and DevOps experience a plus
• Exposure to Identity Providers like Azure and Okta
• Experience providing solutions to and understanding the requirements of Enterprise Customers
• Prior experience with cybersecurity solutions or relevant experience with IAM or other security SAAS solutions

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Req: CSQ127R172
Location: Tokyo, Japan

As a Senior Technical Solutions Engineer, you will provide technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform. You will assist customers in their Databricks journey and provide them with the guidance and knowledge that they need to accomplish value and achieve their strategic goals using our products. They will look to you for answers to everything from basic technical questions to complex architectural scenarios spanning across the entire Big Data ecosystem. You will report to the Senior Manager of Technical Solutions.

The Impact You Will Have

• Troubleshoot and resolve complex customer issues related to Databricks platform
• Provide best practices support for custom-built solutions developed by Databricks customers
• Deliver suggestions for improving performance in customer-specific environments
• Assist with issues around third-party integrations with Databricks environment
• Demonstrate and coordinate with engineering and escalation teams to achieve resolution of customer issues and requests
• Participate in the creation and maintenance of company documentation and knowledge articles
• Be a true proponent of customer advocacy
• Strengthen your AWS/Azure and Databricks platform expertise through learning and internal training programs
• Participate in weekend and weekday on call rotation

What We Look For

• 4+ years experience designing, building, testing, and maintaining Python/Java/Scala based applications. Expert level knowledge in python is desired .
• Strong experience with SQL-based database is required.
• Linux/Unix administration skills.
• Hands-on experience with AWS, Azure or GCP.
• Experience with "Distributed Big Data Computing" environment.
• Technical degree or the equivalent experience.
• Written and spoken proficiency in both Japanese and English 

CSQ227R244

As a Resident Solutions Architect (RSA) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the Director, Professional Services.

The impact you will have:

• You will work on a variety of impactful customer technical projects which may include building reference architectures, how-to's and production grade MVPs
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap or implement strategic customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks
• Provide an escalated level of support for customer operational issues.
• You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues

What we look for:

• Experience with Big Data Technologies or Data science in a customer-facing post-sales, technical architecture or consulting role.
• Comfortable writing code in SQL, with proficiency in either Python or Scala.
• Working knowledge of at least one major cloud ecosystem (AWS, Azure, or GCP).
• Experience with developer operations and continuous integration/delivery for production deployments.
• Experience with technical project delivery - managing scope and timelines, preferably in data platform project
• Ability to communicate and collaborate in Japanese and English fluently to deliver domestic and overseas projects.

FEQ227R42

DatabricksはデータとAIの企業であり、全世界で10,000以上の組織が、Comcast、Condé Nast、Grammarly、Fortune 500の50%以上を含む、Databricks Data Intelligence Platformを利用してデータ、分析、AIを統合し民主化しています。Databricksはサンフランシスコに本社を置き、世界中にオフィスを展開しており、Lakehouse、Apache Spark™、Delta Lake、MLflowのオリジナルクリエイターによって設立されました。詳細については、X、LinkedIn、FacebookでDatabricksをフォローしてください。

仕事の内容

プリセールスソリューションアーキテクト（分析、AI、ビッグデータ、パブリッククラウド）として、あなたは営業プロセス全体にわたってハンズオン環境で技術評価フェーズを指導します。あなたは営業チームの技術アドバイザーとなり、現場で顧客要件を実現するために製品チームと連携します。Databricks データインテリジェンスプラットフォームを使用して顧客が具体的なデータ駆動の成果を達成する手助けをし、データチームがプロジェクトを完了し、当社のプラットフォームを企業エコシステムに統合できるよう支援します。ビッグデータ、分析、データエンジニアリング、データサイエンスの問題に対する顧客の最大の課題に対する解決策を見つけながら、あなたは営業チームと一緒にお客様に解決策を提案します。あなたはフィールドエンジニアリングのマネージャーに報告します。

あなたがもたらす影響：

• あなたはアーキテクチャと設計の側面におけるビッグデータ分析の専門家となります。
• 見込み客をDatabricksの評価と採用へ導きます。
• リファレンスアーキテクチャ、ハイレベルの導入・移行プラン、およびデモアプリケーションを作成することで顧客を支援します。
• 顧客アーキテクチャをサポートするためにDatabricksとサードパーティアプリケーションを統合します。
• ワークショップ、セミナー、およびミートアップを主導することで技術コミュニティと関わります。
• 営業と共に、担当するセグメントのクライアントとの成功した関係を築き、技術的およびビジネス価値を提供します。
• 顧客のユースケースのディスカバリー
• 既存顧客のDatabricks環境の最適化
• Databricks製品改善のための活動

必要な条件/経験:

• 様々な業界・産業で外部クライアントと関わるプリセールスまたはポストセールスの経験
• 技術概念を示す経験、プレゼンテーションやホワイトボードを使用した経験
• パブリッククラウド（AWS、Azure、GCP）内でのアーキテクチャ設計と実装の経験
• エンタープライズアカウントとの業務経験
•  日本語での流暢なコミュニケーション、および英語でのビジネス上の読み書きができること
• データ領域、もしくは、機械学習・AI領域の基本的な技術理解。および、SQLのコーディングスキル。

望ましい経験/スキル:

• データエンジニアリングまたはデータサイエンスのいずれかにおいてコアな強みを持つ顧客向けプリセールスまたはコンサルティングの役割に対する理解があることが望ましい
• Apache Spark™、AI、データサイエンス、データエンジニアリング、Hadoop、Cassandraなどのビッグデータ技術に関する経験
• Python, Scala, Java、もしくはRを使用したApache Sparkの流暢なコーディング経験
• データ領域、もしくは、機械学習・AI領域での開発経験。特に、Python(Pandas, NumPy等)のコーディング経験

Req ID: FEQ427R294
Location: Tokyo, Japan

As a Pre-sales Solutions Architect (Analytics, AI, Big Data, Public Cloud), you will guide the technical evaluation phase in a hands-on environment throughout the sales process. You will be a technical advisor internally to the sales team, and work with the product team as an advocate of your customers in the Digital Native field. You will help our customers to achieve tangible data-driven outcomes through the use of our The Databricks Lakehouse Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. You'll grow as a leader in your field, while finding solutions to our customers' biggest challenges in big data, analytics, data engineering and data science problems. You will report to the Manager of Field Engineering.

The impact you will have:

• You will be a Big Data Analytics expert on aspects of architecture and design
• Lead your prospects through evaluating and adopting Databricks
• Support your customers by authoring reference architectures, how-tos, and demo applications
• Integrate Databricks with 3rd-party applications to support customer architectures
• Engage with the technical community by leading workshops, seminars and meet-ups
• Together with your Account Executive, you will form successful relationships with clients throughout your assigned territory to provide technical and business value

What we look for:

• Pre-sales or post-sales experience working with external clients across a variety of industry markets
• Understanding of customer-facing pre-sales or consulting role with a core strength in either Data Engineering or Data Science advantageous
• Experience demonstrating technical concepts, including presenting and whiteboarding
• Experience designing and implementing architectures within public clouds (AWS, Azure or GCP)
• Experience with Big Data technologies, including Apache Spark™, AI, Data Science, Data Engineering, Hadoop, Cassandra, and others.
• Fluent coding experience in Python or Scala implementing Apache Spark™, Java and R is also desirable
• Experience working with Enterprise Accounts
• Written and verbal fluency in Japanese and English

Req ID: FEQ427R123
Location: Tokyo, Japan

As a Pre-sales Solutions Architect (Analytics, AI, Big Data, Public Cloud), you will guide the technical evaluation phase in a hands-on environment throughout the sales process. You will be a technical advisor internally to the sales team, and work with the product team as an advocate of your customers in the Financial Services field. You will help our customers to achieve tangible data-driven outcomes through the use of our The Databricks Lakehouse Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. You'll grow as a leader in your field, while finding solutions to our customers' biggest challenges in big data, analytics, data engineering and data science problems. You will report to the Senior Manager of Field Engineering.

The impact you will have:

• You will be a Big Data Analytics expert on aspects of architecture and design
• Lead your prospects through evaluating and adopting Databricks
• Support your customers by authoring reference architectures, how-tos, and demo applications
• Integrate Databricks with 3rd-party applications to support customer architectures
• Engage with the technical community by leading workshops, seminars and meet-ups
• Together with your Account Executive, you will form successful relationships with clients throughout your assigned territory to provide technical and business value

What we look for:

• Pre-sales or post-sales experience working with external clients across a variety of industry markets
• Understanding of customer-facing pre-sales or consulting role with a core strength in either Data Engineering or Data Science advantageous
• Experience demonstrating technical concepts, including presenting and whiteboarding
• Experience designing and implementing architectures within public clouds (AWS, Azure or GCP)
• Experience with Big Data technologies, including Apache Spark™, AI, Data Science, Data Engineering, Hadoop, Cassandra, and others.
• Fluent coding experience in Python or Scala implementing Apache Spark™, Java and R is also desirable
• Experience working with Enterprise Accounts
• Written and verbal fluency in Japanese and English

Req ID: FEQ427R295
Location: Osaka, Japan

As a Pre‑sales Solutions Architect (Analytics, AI, Big Data, Public Cloud) – Kansai Region, your mission will be to drive successful technical evaluations and solution designs for some of our focus customers in the Kansai region (Osaka/Kyoto) for Databricks Japan. You are passionate about data and AI, love getting hands‑on with technology, and enjoy communicating its value to both technical and non‑technical stakeholders. Partnering closely with Account Executives, you will lead the technical discovery, architecture design, and proof‑of‑concept phases, and act as a trusted advisor to our customers on their data and AI strategy. You will help customers realize tangible, data‑driven outcomes on the Databricks Lakehouse Platform by guiding data and AI teams to design, build, and operationalize solutions within their enterprise ecosystem. You will also be a key technical voice back into our product and field teams, championing customer needs from the Kansai market. You will report to the Manager of Field Engineering.

The impact you will have:

• You will be a Big Data Analytics expert on aspects of architecture and design
• Lead your prospects through evaluating and adopting Databricks
• Support your customers by authoring reference architectures, how-tos, and demo applications
• Integrate Databricks with 3rd-party applications to support customer architectures
• Engage with the technical community by leading workshops, seminars and meet-ups
• Together with your Account Executive, you will form successful relationships with clients throughout your assigned territory to provide technical and business value

What we look for:

• Pre-sales or post-sales experience working with external clients across a variety of industry markets
• Understanding of customer-facing pre-sales or consulting role with a core strength in either Data Engineering or Data Science advantageous
• Experience demonstrating technical concepts, including presenting and whiteboarding
• Experience designing and implementing architectures within public clouds (AWS, Azure or GCP)
• Experience with Big Data technologies, including Apache Spark™, AI, Data Science, Data Engineering, Hadoop, Cassandra, and others.
• Fluent coding experience in Python or Scala implementing Apache Spark™, Java and R is also desirable
• Experience working with Enterprise Accounts
• Written and verbal fluency in Japanese

Req ID: FEQ427R293
Location: Tokyo, Japan

As a Pre-sales Solutions Architect (Analytics, AI, Big Data, Public Cloud), you will guide the technical evaluation phase in a hands-on environment throughout the sales process. You will be a technical advisor internally to the sales team, and work with the product team as an advocate of your customers in the Retail/CPG field. You will help our customers to achieve tangible data-driven outcomes through the use of our The Databricks Lakehouse Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. You'll grow as a leader in your field, while finding solutions to our customers' biggest challenges in big data, analytics, data engineering and data science problems. You will report to the Manager of Field Engineering.

The impact you will have:

• You will be a Big Data Analytics expert on aspects of architecture and design
• Lead your prospects through evaluating and adopting Databricks
• Support your customers by authoring reference architectures, how-tos, and demo applications
• Integrate Databricks with 3rd-party applications to support customer architectures
• Engage with the technical community by leading workshops, seminars and meet-ups
• Together with your Account Executive, you will form successful relationships with clients throughout your assigned territory to provide technical and business value

What we look for:

• Pre-sales or post-sales experience working with external clients across a variety of industry markets
• Understanding of customer-facing pre-sales or consulting role with a core strength in either Data Engineering or Data Science advantageous
• Experience demonstrating technical concepts, including presenting and whiteboarding
• Experience designing and implementing architectures within public clouds (AWS, Azure or GCP)
• Experience with Big Data technologies, including Apache Spark™, AI, Data Science, Data Engineering, Hadoop, Cassandra, and others.
• Fluent coding experience in Python or Scala implementing Apache Spark™, Java and R is also desirable
• Experience working with Enterprise Accounts
• Written and verbal fluency in Japanese and English

About Appier 

Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

About the role

Appier's Playable Ads team (https://www.appier.com/en/blog/what-is-playable-ads)  builds AI-powered playable and video ad experiences that drive dramatically higher engagement and conversion for the world's leading apps and games. We're looking for a Senior Backend Developer with deep expertise in distributed systems and modern backend architecture to design and build the scalable, high-performance services behind these experiences — from creative generation pipelines to the infrastructure that brings our ML models to production. You'll work across microservices, messaging systems, data persistence layers, and system performance optimization, while partnering with ML scientists on MLOps workflows to continuously ship and serve new model versions to end users. You'll also collaborate closely with frontend engineers and product managers to deliver seamless, cross-functional outcomes.

If you're passionate about building backend systems that operate at scale, thrive in cross-functional teams, and want your code to directly power AI-driven ad experiences reaching millions of users, we'd love to talk.

What You'll Work On

• Architect and develop robust, scalable backend services and APIs using ASP.NET Core, owning sizable projects from system design through production operation.
• Design efficient database schemas and optimize data access logic across SQL and NoSQL data stores.
• Implement message-driven communication with high reliability and fault tolerance.
• Partner with ML scientists to build and maintain MLOps pipelines — including model versioning, deployment, serving, and monitoring — ensuring new models are reliably delivered to production.
• Lead system designs, drive technical roadmap decisions, and provide guidance to team members.
• Proactively identify performance bottlenecks, profile critical components, and implement scalable solutions.
• Own and continuously improve system observability, incident management, CI/CD pipelines, and deployment workflows.
• Explore and integrate AI-assisted development tools and emerging technologies to boost team productivity.
• Participate in on-call rotation to ensure product reliability and scalability.

What We're Looking For 

[Minimum qualifications]

• Proficiency in C# and ASP.NET Core, or experience with other object-oriented languages (e.g., Java, Go) with willingness to cross-train in the .NET stack.
• Proven experience in distributed systems, microservice architectures, and designing scalable backend systems.
• Strong expertise in PostgreSQL, MongoDB, or equivalent SQL/NoSQL databases, with hands-on experience in ORM frameworks such as Entity Framework Core.
• Advanced knowledge of message broker systems such as RabbitMQ, Kafka, or NATS.
• In-depth understanding of IO-bound operations, threading, parallelism, and asynchronous programming.
• Practical experience with Docker, container-based deployment workflows, and cloud platforms (AWS, GCP, or Azure).
• Hands-on experience with CI/CD pipelines, observability tooling, and production operational practices.
• Demonstrated ability to write clean, well-documented code and solve complex problems analytically.
• Clear communicator who can explain technical decisions to both technical and non-technical stakeholders and enjoys working in a fast-paced, collaborative environment.
• Proficient in using LLM-powered development tools (e.g., GitHub Copilot, Cursor, ChatGPT) to accelerate productivity.

[Preferred qualifications]

• BS/MS degree in Computer Science or a related field.
• Experience with MLOps practices such as model serving infrastructure, A/B testing frameworks, or ML pipeline orchestration tools.
• Leadership experience such as mentoring junior engineers, leading code reviews, or facilitating agile processes.
• Experience with performance profiling and debugging tools, high-performance network services, or FFI integrations for performance-critical components.
• Solution-oriented mindset with a focus on system sustainability, and willingness to explore emerging technologies into backend systems.

[Language]

Fluent in English, Japanese language proficiency is not required.

Open to overseas candidates/Visa Support
This position can be based in Tokyo, Japan or Taipei, Taiwan. For international candidates, Appier's Japan office provides visa sponsorship to ensure a smooth relocation transition to Japan.

#LI-AK1

WHAT IS BOX?

Box は、インテリジェントコンテンツ管理(ICM)市場におけるリーディングカンパニーです。私たちのミッションは「人と組織の働き方の変革」で
す。私たちは、安全でユーザビリティの高いコンテンツ管理、コラボレーション、ワークフロー、電子サイン、AI などを提供することにより、お客様の
デジタルトランスフォーメーションを強力に推進しています。Box には、この急成長の途上にある市場のリーダーとして、さらに市場の拡大に寄与し、お客様のデジタルトランスフォーメーションや働き方改革などのパートナーとしての役割を得る機会があります。現在、Box はFortune500 の最大手企業を含む、グローバルで 11 万社以上、日本では 2万社以上の企業に製品を提供しています。

WHY BOX NEEDS YOU

K.K. Box Japan は Box Inc.の日本支社として 2014 年 5 月に設立され、成長し続けています。私たちはこれからさらに事業を拡大し、日本市場での
プレゼンスを高めていくフェーズにあります。現在、日本市場における営業およびプリセールス活動を技術的な側面から高度化させるため、「Demo Engineer」という新たなポジションを募集します。
本ポジションの主なミッションは、直接的な顧客対応を行うソリューションエンジニア（SE）とは異なり、営業・SE チーム、そして米国本社のDemo Engineer チームと連携し、Box のソリューション価値を可視化するための「デモアセット」を企画・開発することです。
具体的には、商談効果を最大化するためのデモ環境の構築、動画の製作、およびデモデータ生成ツールの開発などを担っていただきます。これまで培った開発経験やプログラミングスキルを活かしつつ、ビジネスサイドへのキャリア志向をお持ちの方や、製品の価値を技術的に翻訳し発信することに関心のあるエンジニアの方にとって、技術職の専門性を活かしながらビジネス貢献を行うキャリアへの転換点として最適な機会です。

WHAT YOU'LL DO

本役割における主たる業務は、Box のソリューションを効果的に訴求するためのデジタルアセットの設計・開発・運用管理です。対外的な活動より
も、社内ステークホルダー（SE、営業、米国開発チーム）との緊密な連携が求められます。

• デモ環境・アセットの企画開発: 営業や SE が提案活動で使用するための標準デモ環境の構築、運用保守、およびデモシナリオに基づく動画コンテンツの製作・編集。
• 自動化・効率化ツールの開発: デモデータの自動生成、環境リセット、API 連携などを効率化するためのスクリプト作成や簡易アプリケーションの開発。
• グローバルチームとの技術連携: 米国本社の Demo Engineer チームと日常的に連携し、新機能のデモ環境への早期実装や、グローバル展開されるデモアセットの日本市場向けローカライズ（日本語化および商習慣に即した最適化）。
• SE チームへの技術支援: 複雑な顧客要件に対するカスタムデモの構築サポートや、技術的なバックエンド支援。
• ナレッジマネジメント: 作成したデモアセットやツールの仕様書作成、および社内向け利用定着化推進。

WHO YOU ARE

プリセールスとしての実務経験は必須ではありません。開発バックグラウンドを有し、技術を用いてビジネス課題の解決を支援することに意欲的な方を求めています。ジュニアクラスの方や、ディベロッパーからのキャリアチェンジを目指す方も歓迎いたします。

• 技術的なバックグラウンド: Web アプリケーション開発、またはスクリプト言語（Python, JavaScript, Node.js 等）を用いたプログラミング経験（実務経験、またはそれに準ずる個人開発の成果）。
• クラウド・API に関する知見: REST API を利用した開発経験、または AWS/GCP/Azure 等のクラウドサービス、SaaS 連携に関する基礎知識や学習意欲。
• コラボレーション能力: 社内の営業・SE 部門に加え、海外拠点エンジニアと円滑に連携するコミュニケーション能力。
• 英語力: 米国チームとの定例ミーティングや技術的な議論に参加し、意思疎通が可能なレベル（口頭でのコミュニケーションに支障がないこと）。また、英文技術ドキュメントの読解力。
• マインドセット: 純粋な開発業務に留まらず、プロダクトの魅力を伝えるための工夫や、ビジネス貢献に対する高い関心・オーナーシップ。

EQUAL OPPORTUNITY

本ポジションに興味があるけれども、条件を満たしているか不安 という方は、まずはご応募ください！すべての応募資格を満たしていなくても、ご応募いただくことは可能です。Box では、Diversity & Inclusion を促進するために、大局的なアプローチで採用活動を行っています。みなさまのご応募をお待ちいたしております。
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin,
gender, sexual orientation, age, marital status, veteran status, or disability status.
For details on how we protect your information when you apply, please see our Personnel Privacy Notice.

At AKQA (part of WPP) we believe in the imaginative application of art and science to create beautiful  ideas, products and services. We exist to create the future together with our clients. 

The Technology Director is responsible for leading and growing the Tokyo technology team and client portfolio. Working alongside the local leadership team and regional Chief Technology Officer, you will own the Tokyo technology strategy, plan how to grow and service the Tokyo studio engagements and foster a high-performing technology team, while ensuring successful commercial engagements and technical program delivery.

You will build and lead a team of experts and coordinate with regional practice leaders and partners to deliver technology outcomes for the Tokyo client portfolio. As a member of the regional AKQA Technology Executive, you will also contribute to regional technology initiatives and practice development.

By deeply understanding client business challenges, experience goals, and technical requirements, the Technology Director serves as the central decision-maker ensuring world-class digital experiences powered by modern web architectures and frameworks, MarTech, and AI technologies.

This role reports to the local Delivery Director and the APAC CTO.  Primary reports for this role include Solution Architects, Technical Leads, and Principal Engineers.

Key Responsibilities

Technical Delivery Leadership

• Lead the technical setup and onboarding for web and digital product development projects.
• Own architecture reviews, code reviews, and technical risk assessments.
• Establish quality, performance, and security standards to ensure high-quality delivery.
• Lead high-complexity projects independently within client engagements.
• Drive technical decision-making and propose optimal implementation approaches.
• Be hands-on in delivering technology engagements and solutions as required, while building the Tokyo technology practice.

Proposal & Pre-Sales Support

• Lead RFP/RFI analysis, technical approach design, and proposal development.
• Own technical presentations, client communication, and estimation.
• Contribute to business growth by designing competitive, technology-driven solutions.
• Lead and coordinate bringing in regional technology colleagues and partners in order to create compelling RFP responses highlighting the best of AKQA’s capabilities
  
  

Team Management & Capability Building

• Lead and mentor architects, Technical Delivery Managers, and other technology team members.
• Define and maintain technical standards, development processes, and best practices to improve productivity and quality.
• Support hiring, talent development, performance management, and community engagement to strengthen the technology discipline.
• Ensure the team structure is maintained, and appropriately sized for the current and pipeline client engagements.
• Guide decisions on the mix of resources across the studio, including the mix of permanent and contract roles, and decisions on when to utilise partners within the AKQA and Itochu networks.
• Work with regional practice leaders to develop practice related talent

Solution Development & Innovation

• Continuously evaluate emerging technologies such as AI/LLM, MarTech tools, cloud platforms, and modern web frameworks.
• Provide technical insights that drive client proposals and product improvements.
• Collaborate with global teams to adopt and localize best practices and global capabilities.

Stakeholder Communication

• Lead technical discussions with client executives, IT leaders, and product owners.
• Promote collaboration with AKQA's regional and global team, and partnerships with partners.
• Work closely with PMs, designers, and strategists to ensure alignment across all project disciplines.

Reputation

• Involvement in AKQA's marketing and PR - focused on both potential clients and potential employees.
• Drive initiatives to connect with and attract key talent to AKQA.
• Foster and contribute to industry thought leadership.

QUALIFICATIONS & CHARACTERISTICS 

• Strong interest and ongoing learning in AI, LLMs, generative AI, MarTech, and emerging technologies
• Experience designing architecture for large-scale digital products
• Experience working within a global or distributed organization
• Public technical contributions such as conference speaking, publishing, or OSS involvement
• knowledge of modern web architecture, APIs, cloud platforms (GCP, AWS, Azure / Vercel, Netlify), and software engineering best practices

At AKQA (part of WPP) we believe in the imaginative application of art and science to create beautiful  ideas, products and services. We exist to create the future together with our clients. 

AKQA’s Experience Technology Architect, with assistance from the Technical Director and  Delivery Director, will serve as the technical point of contact for clients and lead the  project team for technical perspective to achieve the best results. 

As a member of AKQA Tokyo, you will join a dynamic, globally-minded team  surrounded by some of the brightest minds in their fields. You will create world-class  experiences for both Japanese and overseas markets with Team. 

ROLE REQUIREMENTS 

• Facing Japanese customers and collaborating with global team on activities related  to the technical aspects of the project. 
• Understanding proposed customer experiences and interpreting and document  technical requirements. 
• Define technology requirements and propose solutions based on company best  practice. 
• Platform Evaluation and selection to meet client requirements 
• Research best practices and proactively getting help of local and global colleagues to shape technical solutions. 
• Support the design and implementation of frontend and backend architecture to  drive customer experiences. 
• Research and ensure best practices in accessibility, performance, and security. Evaluate existing client architectures and suggest appropriate improvements to  meet their goals. 
• Recruit and oversee technology development teams.

QUALIFICATIONS & CHARACTERISTICS 

• Bachelorʼs degree in Computer Science, IT, or related field. 
• 5+ years of experience in software development or system Implementation. 3+ years of experience delivering customer-facing services on the vendor side. Understanding in frontend frameworks like ReactJS and backend technologies or  equivalent technologies. 
• Understanding of modern cloud infrastructure such as Vercel or Netlify, and major  cloud providers like GCP, AWS or Azure. 
• Having an interest in advanced technology solutions and being proactive in  acquiring new skills. 
• A person who can be an advocate for global standard framework and development  methodologies. 

Desired Qualifications 

• Ability to independently provide services to clients. 
• Experience in e-commerce and web architecture with headless architecture. Experience participating in global projects. 
• Business level English and native level Japanese. 

About Appier 

Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

Open to overseas candidates/Visa Support

This position is based in Tokyo, Japan. For international candidates, Appier's Japan office provides visa sponsorship to ensure a smooth transition to Japan.

About the role

Software engineers at Appier build a wide range of platforms and services that interconnect data and AI with our customers and users. As a Senior Software Engineer, Backend Development, you will design and build scalable and performant backend architecture for OJM, Omni-channel Journey Map (https://www.appier.com/en/blog/customer-journey-map), and Aideal (https://www.appier.com/en/products/aideal). You will own and drive the technical roadmap for sizable projects or services, mentor junior engineers, and facilitate high performance agile teams collaborating with cross-functional teams.

Responsibilities 

• Key owner of sizable engineering projects and services
• Lead system designs and provide technical guidance to team members
• Mentor engineers in cross-team development processes
• Lead code reviews to ensure high quality coding standards
• Facilitate agile process collaborating with cross-functional teams
• Initiate and lead team-level technical, process and growth initiatives
• Continuously improve the system's observability, incident management, DevOps and production operational SOPs
• Develop and operate scalable, reliable and maintainable service-based softwares and related components
• Responsible for laying the foundation for the platform as well as proposing solutions to ease software development, monitoring of software, etc.
• Profiling and performance tuning of critical components
• Participate in idea brainstorming and contribute ideas to technology, algorithms and products
• Participate on-call rotation within Backend team to ensure product reliability and scalability

About you 

[Minimum qualifications]

• 5+ years of experience in software development.
• Leadership experiences such as mentoring junior engineers, facilitating an agile process.
• Ability to build web services on Linux.
• Proficient in one or more of the following languages: Typescript
• Good knowledge of Network API Design ( e.g. REST or GraphQL).
• Good understanding of any SQL/NoSQL database (MySQL / MongoDB / Redis / etc.)
• Familiar with git.
• Familiar with AWS, GCP or Azure.
• Proactive, good interpersonal and problem-solving skills.
• Business-level proficiency in Chinese is required.

[Preferred qualifications]

• BS/MS degree in Computer Science or related field.
• Good at profiling and debugging tools.
• High performance network service on Linux.
• Design and architect large scale distributed systems.
• Design and implement distributed algorithms and data structure.
• Expert in some of the following CS Domains:
• Nginx / HAProxy.
• Operation automation tool (such as Jenkins).
• Continuous integration / continuous deployment.
• Monitoring and alert system (Prometheus / Nagios).
• Functional programming.
• Data Intensive Application Design.
• Web Frontend and Javascript.

#LI-AK1

The role 

We're on the lookout for a Site Reliability Engineer (SRE) with a thirst for innovation and a desire to establish Operational Excellence and best practices.  You'll be instrumental in fortifying the backbone of our AI-driven autonomous vehicles, ensuring they're robust, resilient, and ready to revolutionise urban mobility. This role isn't just a job; it's a chance to be at the forefront of an industry transformation, making a significant impact on how we live, work, and navigate our cities.

Key responsibilities:

• Elevate Operational Excellence: Guarantee the seamless operation of our autonomous vehicles on public roads, enhancing our ability to transform urban mobility.
• Innovate and Automate: Drive the development of cutting-edge tools and automation to streamline operations, from first-line support enhancements to fleet management.
• Metrics and Monitoring Mastery: Develop key metrics and monitoring/logging systems that preempt problems and promote rapid resolution, ensuring the highest levels of performance and reliability.

About you  

In order to set you up for success as a Vehicle SRE at Wayve, we’re looking for the following skills and experience.  

Essential 

• Proven experience in Site Reliability Engineering or a similar role, especially in a production environment.
• Expertise in Python, C++, or Rust, with a solid foundation in cloud computing platforms (AWS, GCP, or Azure).
• Expert with monitoring and troubleshooting utilities (DataDog, Prometheus, Grafana, OpenTelemetry, Splunk, Humio, etc.).
• Exceptional problem-solving/troubleshooting skills and a detail-oriented mindset, coupled with outstanding communication abilities.
• Expertise in Linux and strong systems foundations

Desirable 

• Previous experience with Azure
• Previous experience with AV companies
• Previous experience with embedded systems
• Previous experience ML/AI

This is a full-time role based in our office in Japan.  Take part in a team on-call rotation, providing out-of-hours support for live systems when required
At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home.

Description

Keeper is hiring a driven, Implementation Engineer to join our APAC B2B Support team. Candidates must be able to work from our Tokyo, Japan office for eligibility.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while onboarding and supporting our customers as they integrate our platform into their business processes.

About Keeper

Keeper Security APAC 株式会社 ("Keeper") is transforming cybersecurity for people and organizations globally. Keeper’s intuitive solutions are built with end-to-end encryption to protect every user, on every device, in every location. Our zero-trust privileged access management platform deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for password, passkey and secrets management, privileged access, secure remote access and encrypted messaging. Learn how our zero-trust and zero-knowledge solutions defend against cyber threats at KeeperSecurity.com.

About the Role

As the SaaS Implementation Engineer (Dōnyū enjinia) you are responsible for guiding customers through the process of integrating and implementing Keeper within our customer’s environment, ensuring a seamless transition from onboarding to full utilization. This role involves understanding customer’s business needs, configuring our Keeper software to meet those requirements, providing technical support, and collaborating with cross-functional teams.

Responsibilities

• Collaborate with customers to understand their specific business needs and objectives for using our services, conducting thorough needs assessments to gather requirements and tailor the implementation plan accordingly
• Configure Keeper to meet the unique requirements of each customer, ensuring optimal system performance and usability while customizing features, workflows, and integrations based on customer specifications
• Develop and deliver training sessions to educate customers on using Keeper effectively and efficiently
• Communicate in Japanese and English, both verbally and in writing
• Create comprehensive documentation, user guides, and knowledge resources to support customers in using the software
• Offer continuous level 2 related technical support to customers, adeptly troubleshooting issues and efficiently resolving any concerns as they arise while proactively recognizing and rectifying project-related risks and issues, promptly escalating them when required
• Maintain accurate records of customer configurations, customizations, and communication to ensure a comprehensive understanding of each implementation
• Collaborate with cross-functional teams, including product development, sales, and customer success, to ensure alignment and successful customer implementations
• Participate in internal meetings to provide insights into customer needs and help improve Keeper based on feedback
• Effectively oversee multiple implementation projects concurrently, ensuring their timely delivery within predefined scope while maintaining consistent and transparent communication of project status and progress to internal stakeholders and customers, promptly addressing any arising issues or concerns

Requirements

• 3+ years of progressive experience in SaaS implementation, technical support, or a related role
• Hands-on experience as a Systems or Network Administrator
• Experience in SaaS deployment with security software experience preferred
• Must be bilingual in Japanese with English proficiency for business purposes, with excellent verbal and written communication skills
• Working knowledge and hands on experience with Salesforce preferred
• Experience with Google docs and MS-office tools 
• Mac OSX, Windows & Linux administration and troubleshooting experience
• Must have strong command for Linux Shell and PowerShell
• Advanced knowledge in Firewalls, AD environments, DNS Servers, Authentication protocols, LDAP
• Experience with Identity and Access Management (IAM), Privileged Access Management (PAM), and integration with Identity Providers (IdPs) such as Okta, Azure AD, or similar platforms
• Advanced knowledge in on prem/cloud/hybrid environments 
• Strong understanding of SaaS architecture, cloud technologies, and software integration
• Proficiency in programming languages, APIs, and data manipulation
• Proficiency in leading external customer engagements
• Excellent communication and interpersonal skills, with the ability to effectively manage client relationships
• Excellent problem-solving skills and ability to troubleshoot technical issues effectively
• Ability to work independently and as part of a team, across global regions and time zones
• Bachelor's degree in computer science, information technology, or a related field (or equivalent practical experience)

 Preferred

• PMP Certification and/or other Certifications related to SaaS or cloud technologies are a plus
• IT experience
• Versed in Python

Keeper is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are seeking a highly skilled and innovative Technical Director to bridge the gap between client needs and technical solutions within our agency. The ideal candidate possesses a strong understanding of both data, marketing and technical domains, with the ability to architect technical solutions across technologies for web, mobile, enterprise martech and translate complex business requirements into effective and scalable solutions. You will work closely with clients, product design teams, and engineering (front end and back end) teams to design and implement solutions that meet project objectives and shape the technical direction for our clients. We are seeking a hands – on leader for engineering teams and design teams as well as a consultative leader with clients’ technical teams.  We are seeking someone who is collaborative, curious, problem solving oriented and kind.

What You’ll Do

• Architectural Design: Collaborate with cross-functional teams to design and develop scalable and efficient solutions [see example technologies below]. Create architectures that align with project requirements and business objectives.
• Technical Leadership: Provide technical guidance and leadership to the development team, ensuring best practices and architectural standards are followed. Serve as a subject matter expert, staying up-to-date with the latest trends, tools, and frameworks in the creative technology space.
• Solution Development: Work closely with clients and internal stakeholders to identify business needs and translate them into technical requirements. Lead the development of production-ready web, mobile, enterprise martech solutions  
• Collaboration: Collaborate with other Solution Architects, Software Engineers, Designers, and Project Managers to ensure seamless integration of  
• Evaluation and Optimization: Evaluate existing systems and technologies, identifying areas for improvement and optimization. Provide recommendations for enhancements, architectural changes, or technology adoption to enhance overall solution quality and performance.
• Collaboration: Partner with teams of developers and technologists.  
• Pre – sales: Participate in pre-sales conversations with clients and internal teams.

What You’ll Need  

• 8-10 years Experience as a Tech Director, Solution Architect, Technical Architect, Cloud Architect, pre-sales technical lead, or similar role, with a focus on web, mobile, enterprise technologies.
• Strong understanding of architectural principles, design patterns, and best practices in software development. Can provide solutions for high performance and scalability architecture.
• Experience in designing and implementing end-to-end solutions, from requirements gathering to deployment and maintenance.
• Strong communication and interpersonal skills to effectively collaborate with multidisciplinary teams and communicate technical concepts to non-technical stakeholders.  JP and ENG preferred based on client and internal team communication.
• Have experience with any Tech stack/language/framework (JavaScript, TypeScript, ReactJS, Angular, VueJS, HTML5 / CSS 3, SASS/LESS), Mobile (iOS, Android, React Native, Flutter), Backend (NodeJS, Java, Go, PHP, Python, .Net Core), Database (MySQL, MSSQL, PostgreSQL, MongoDB, Cassandra), Web Server (Nginx, Apache), Web (Drupal, AEM)
• Have strong solutioning experience with any of Cloud solutions: Azure, GCP or AWS.
• Excellent understanding of DevOps/CloudOps and building high-availability infrastructure.
• Leadership that combines persuasiveness, decisiveness, and competitiveness is necessary to motivate a team.
• Stay up-to-date on the latest technologies and industry best practices to drive business growth
• Design modern technical architectures to implement the solution
• Develop and oversee technical documentation of client  solutions ie architectures, user manuals, platform evaluation and  recommendations, conform and manage source code control guidelines for the agency
• Work with service-oriented architecture (SOA) technologies.
• Work with various teams to configure management systems via its management interfaces (E.g. EDM, Ad Platforms, CMS, etc)
• Familiarity with source code control systems (E.g. SVN, GIT)
• Familiarity with task tracking systems (E.g. Jira)
• Good understanding of quality processes and standards
• Ability to manage internal stakeholders and client stakeholders.
• Have worked in small/large teams and clients locally and regionally to deliver projects.
• Understanding how to work with product design teams is a plus.
• Exposure to Data-related projects like RFM, BI, ML, AI, is a plus.
• Skilled or Certified in Adobe, Salesforce, CDP, Loyalty Platforms, is a plus.
• Bilingual proficiency in Japanese and English (written and spoken).
• Ability to work in a fast – paced environment.

Operational & delivery excellence:

• Optimize operational efficiency as a catalyst for business success, streamlining technical processes, maximizing resource technical efficiency & utilization, minimizing project delays, number of technical showstoppers, and fostering a culture of continuous improvement.  
• Able to own and drive to solve technical escalations 
• Work with technical teams to implement and deploy solutions, ensuring quality and performance.
• Have experience working with distributed teams

Client consultation and pre- sales:

• Meet with clients to understand their business challenges and technical requirements.
• Translate client requirements into technical specifications and solution designs.
• Design and architect technical solutions that are scalable, reliable, and cost-effective.
• Participate in pre-sales conversations with clients and internal teams.

About Us

VML & Ogilvy Japan GK was established in April 2019 as a partnership between Geometry Global and The Ogilvy Group to enhance our offering to brands in Japan in support of their business ambitions and marketing objectives. We believe in the power of creativity to drive meaningful change that delivers positive business outcomes. Now more than ever the ability for an agency to flex and adapt to clients changing needs is vital in the application of communications, brand experience, commerce and technology. Our blend of global and local expertise and marketing capability is designed to meet the challenges of today while setting our clients up for success from tomorrow and beyond. VML & Ogilvy Japan GK is a WPP company (NASDAQ: WWPGY)

#LI-DNP

■ 仕事内容

PingCAP Japan のアカウントマネージャーとして、日本市場における TiDB のビジネス拡大を担っていただきます。
ソリューションアーキテクト（PreSales）チームと密に連携しながら、エンタープライズ顧客への価値提案から導入、拡大までをリードするポジションです。

具体的には、以下の業務をお任せします。

• TiDB を中心とした 製品・ソリューション・コンサルティング・技術サポートの提案および販売
• ソリューションアーキテクトチームと連携した新規顧客の開拓および案件創出
• 社内の関連部署と協力し、顧客ニーズへの対応、課題発生時の調整・エスカレーション管理
• チーム内でのコラボレーションを通じたカスタマーサクセス文化の醸成
• 今後の事業拡大を見据えたセールスチーム基盤・プロセスの構築

■ 必須スキル（MUST）

1. IT業界または関連業界における3年以上のセールス経験
2. クラウド、データベース、または関連プロダクトに携わった経験
3. セールスオペレーションやプレイブックをゼロから構築していくことに前向きな方
4. エンタープライズ向けの大型案件をリードし、クロージングまで導いた実績

■歓迎スキル（WANT）

1. オープンソーステクノロジー企業、またはクラウドサービス企業（AWS / Azure / GCP 等）でのセールス経験
2. 技術的なバックグラウンドを持ち、顧客の課題に深く入り込みながら解決策を提案できる方
3. スタートアップ環境での業務経験、または変化のある環境を楽しめる方
4. 高いコミュニケーション力・交渉力・関係構築力

■雇用条件

• 業界に変革をもたらすデータベース製品の構築に最初から携わる機会
• 優秀な開発者、オープンソース愛好家との国際的なチームで働く経験
• 最大限能力を評価した報酬制度、年収：1000〜2000万円以上（経験・能力を考慮の上、優遇）
• 勤務地：東京オフィス
• リモートワーク可、フルフレックスタイム（コアタイムなし）
• 正社員（試用期間3ヶ月）
• 休暇：完全週休二日制（土・日）、祝日、年末年始、夏季休暇、有給休暇、リフレッシュ休暇
• 退職金制度：企業型確定拠出年金（DC）
• オフィス内ドリンク、スナック、コーヒー、朝食・ランチ無料提供
• ワクチン接種補助

PingCAPについて

PingCAPは、エンタープライズ向けのソフトウェアサービスプロバイダーとして2015年に設立され、オープンソースでクラウドネイティブなワンストップのデータベースソリューションを提供することにコミットしています。PingCAPの社名は、ネットワークの疎通を確認するために使用されるコマンド「Ping」とCAP定理の「CAP」の2つの単語を組み合わせています。3つのうち2つを選ばなければならないとされるCAP定理のC (Consistency – 一貫性)、A (Availability – 可用性)、P (Partition Tolerance – ネットワーク分断への耐性) ですが、この3つの全てに接続したい (Ping) という思いが込められています。PingCAPの詳細については https://pingcap.co.jp をご覧ください。

■仕事内容

• クライアントの信頼される技術アドバイザーとして、関係構築および意思決定への影響力を発揮する
• PingCAPの製品やサービスを活用し、クライアントに最適なソリューション設計を提案・実施する
• クライアントやパートナーが導入を進めやすいよう、技術コンテンツ（ホワイトペーパー、リファレンスアーキテクチャ等）を作成する
• PoC（概念実証）やベンチマークテストなどの技術検証をリードし、製品の有効性を証明する
• 現場からのフィードバックを継続的に収集し、プロダクトチームと連携して製品の改善・競争力向上を推進する
• 社内外に向けてベストプラクティスを共有し、知見を組織全体で活かせるよう支援する
• マーケティングイベントやセミナー等での講演・プレゼンテーションを担当し、技術力とブランドを発信する
• コミュニティに向けてPingCAPの技術を普及する（技術イベント・登壇・記事投稿など）

■必須要件

• クライアントとの対話や提案に積極的に取り組める、優れた顧客対応スキル
• 主要クラウドサービス（AWS, Azure, GCP）での実務経験
• Oracle, SQL Server, MySQL, PostgreSQLなどの主要データベースや、シャーディング技術（例：RAC、Vitess）に関する理解
• プログラミング経験（主要言語・フレームワーク）を有し、DB機能を活かした設計経験がある方
• 高可用性（HA）、災害対策（DR）、バックアップ/リストア、モニタリング、チューニングに関するDB設計・運用経験
• 大規模データシステムのソリューション設計またはITコンサルティングの実務経験

■歓迎要件

• コンピュータサイエンスまたは関連分野での学士号
• ゲーム、EC、インターネット分野での業務経験
• デジタルトランスフォーメーション（DX）に関する構成要素や推進ノウハウの理解
• 顧客課題を深掘りしソリューションに繋げるコンサルティングセールスの経験
• 営業・開発・パートナーなど多様なステークホルダーと協業し新規市場を開拓した経験
• オンプレミスからクラウドへのDB移行プロジェクト経験

■雇用条件

• 勤務地：東京オフィス
• リモートワーク可、フルフレックスタイム（コアタイムなし）
• 正社員（試用期間3ヶ月）
• 年収：800〜2000万円以上（経験・能力を考慮の上、優遇）
• 休暇：完全週休二日制（土・日）、祝日、年末年始、夏季休暇、有給休暇
• 退職金制度：企業型確定拠出年金（DC）
• オフィス内ドリンク、スナック、コーヒー、朝食・ランチ無料提供
• ワクチン接種補助

セールスエンジニア（プリセールス）– 大阪

Cybereasonについて

Cybereason（サイバーリーズン）は2012年に設立されたグローバルなサイバーセキュリティ企業で、最先端のエンドポイント検知・対応（EDR）プラットフォームで高い評価を得ています。
現在は、EDRに加え、XDR（Extended Detection and Response）、CNAPP（Cloud-Native Application Protection Platform）、および高度なモバイル／クラウドセキュリティを含む包括的なセキュリティソリューションを提供しています。

日本法人は、EDR市場において6年連続でマーケットリーダーを獲得しており、Managed EDR分野でも7年連続でトップのポジションを維持しています。
製造業、金融、医療、通信、官公庁など、幅広い業界のお客様を支援しています。

Cybereasonのプラットフォームは「攻撃者視点」で設計されており、リアルタイムでの脅威検知と対応を可能にします。2025年には、生成AIの活用を拡大し、クラウドセキュリティ分野でのプレゼンスをさらに強化しています。

ポジション概要

大阪を拠点とするセールスエンジニア（プリセールス）を募集しています。
本ポジションでは、営業チームと密に連携しながら、Cybereasonのソリューションの価値を技術的な観点から伝え、お客様に最適なセキュリティ戦略の設計を支援していただきます。

主な業務内容

• 製品デモンストレーションやPoC（概念実証）を含む、営業プロセス全体における技術支援

• 営業、プロダクト、マーケティングチームと連携し、顧客ニーズに沿った提案内容の設計・支援

• 最新の脅威動向やセキュリティのベストプラクティスを共有し、顧客にとっての信頼できる技術アドバイザーとして活動

• 顧客からのフィードバックを収集し、プロダクトおよび戦略チームへ展開

• 顧客とのミーティング、プレゼンテーション、技術ワークショップへの参加

• 競合状況や新たな脅威トレンドの継続的なキャッチアップ

• 日本市場で得た知見やベストプラクティスをAPAC地域へ共有し、顧客価値向上に貢献

• プリセールス業務の効率化・高度化につながる新しい取り組みの推進

応募資格・求めるスキル

• サイバーセキュリティまたはエンタープライズIT分野におけるプリセールス／技術コンサルティング経験5年以上

• EPP／EDR、SASE、CNAPP、SIEM／XDRなどのセキュリティ技術に関する基礎知識

• セキュリティソリューションに関するプロジェクトマネジメント経験があれば尚可

• AWS、Azure、GCPなどのクラウドプラットフォームおよびコンテナセキュリティに関する知識があれば尚可

• CISSP、CISMなどのセキュリティ関連資格をお持ちの方は歓迎

• グローバルまたは多国籍環境での業務経験があれば尚可

• 技術的な内容を分かりやすく伝えられる高いプレゼンテーション力・コミュニケーション力

• 新しいアイデアを提案・実行できる能力

• 日本語ネイティブレベル必須、英語はビジネスレベルがあれば尚可

求める人物像

• サイバーセキュリティに強い関心があり、継続的に学ぶ意欲のある方

• 変化の速い環境でも柔軟に対応できる方

• 主体性を持って行動できるチームプレーヤー

• 自ら考え、積極的に行動できる方

• 顧客および社内ステークホルダー双方と自信を持ってコミュニケーションできる方

Cybereason is the leading endpoint detection and response (EDR) security solution. Cybereason's solutions are also applicable to Mobile and Extended Detection and Response (XDR) security.  
Cybereason helps companies every industry the way they manage and secure endpoints in Manufacturing, Financial services, Critical infrastructure, Healthcare, Telecommunications, Hospitality, Service industry, Government, Local Governments and more.
To meet the growing demand for Cybereason’s leading endpoint management solutions, Cybereason is hiring a Pre-sales Sales Engineering to align with the company’s sales team to successfully demonstrate our product offerings and provide a recommended solution approach for our customers and prospects. The role is ideally located in the Tokyo covering all of Japan.
 
Sales Engineer 

Responsibilities
- Provide daily comprehensive technical support for sales and business development staff, on both a pre-sale and post-sale bases.
- Communicate frequently with direct sales people, management, and Director, Business Development too communicate new information that can increase probability of a sale.
- Communicate with Product manager, Marketing and Sales on any customer feedback that can strengthen overall sales process and provide critical customer feedback for future product development requirements.
- Engage with customers daily to answer questions, resolve complaints, handle sales escalations, initiate follow-up on leads, and set up new account opportunities.
- Attend meetings as required with sales staff, managers, technical personnel, and others to discuss product information, sales goals, and inter-departmental coordination efforts
- Participate in customer presentations.
- Work closely with other SEs and Product manager to ensure any updated technical information is communicated to both Sales individual and customers.
- Participate with Japanese colleagues to ensure Global Best Practices are shared to improve Customer Value Proposition
- Develop keen understanding of Competitive Environment in Cyber Security
- Ability to confidently present and articulate the business value of the Cybereason solution to managers and executives of all levels.
- Deliver product, technical, and security related responses.
- Demonstrate a working knowledge of how to integrate the Cybereason cloud based endpoint security solution to customers’ existing business applications.
- Able to manage multiple customer engagements concurrently.
- Collaborate with the APAC team to align strategies and effectively communicate Cybereason's value proposition across the region.

Qualifications
- At least 5 years’ experience in a similar pre-sales position, supporting the sales cycle of high value security solutions and at least 8 years’ experience in a technical sales environment
- Equivalent working experience with end-point, SIEM, network or application based security technologies.
- Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques
- Excellent presentation and demonstration skills
- Fluency in Japanese and business-level proficiency in English

More about working at Cybereason Japan

Our Tokyo and Osaka offices are open, highly supportive and fun! To support you at work, we provide flexible work-life management policies, plenty of food and drinks, paid-leave for supporting your family and health, 401k, fun monthly events such as Premium Fridays and “Lunch & Learn”, as well as career support.  You’ll have a chance to work in cooperation with a growing team of over 600 people (and growing!) with teams in Tel Aviv, Boston and other locations around the world.

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Who we seek:

We are expanding our Solutions Engineering team. We're always looking for top Engineers to join our winning team. This team works closely with innovative companies interested in leveraging BigID’s platform. You will use your knowledge to influence customer decisions, provide insightful solutions, and drive successful proof-of-value implementations. With your potent technical capabilities, critical and creative thinking, and passion for fast-paced problem-solving, be ready to hit the ground running.

We're seeking someone based in Japan, who is bilingual in English and Japanese.

What you’ll do:

• Work with the Sales team as the technical subject matter expert for BigID’s platform during customer calls and presentations
• Use market and technical knowledge to consult on best practices and offer constructive direction for solution architecture and design
• Stay up-to-date on relevant competitive solutions, products, and services/offerings
• Drive customer success with real-world knowledge and recommendations
• Develop a trusted advisory role with customers, communicating upcoming product changes, enhancements, and serving as an internal voice of the customer
• Work with the post-sales teams to ensure every customer realizes the value of the BigID Platform and continues to contribute to the success of BigID customers

What you’ll bring:

• Interpersonal communication, customer relationship, executive presentation skills
• Excellent organization skills and ability to multitask in a fast-paced startup environment
• Demonstrated ability to address customer needs and provide best practices
• Strong background in Big Data, AI, privacy, data governance, or information security
• Good troubleshooting abilities and a methodical approach
• Ability to describe complex technical concepts to diverse audiences: executives, business stakeholders, and technology practitioners
• Passion for demonstrating solutions and ability to provide technical input during the sales process
• Broad understanding of enterprise data architecture, privacy, and security technologies
• Ability to plan, execute and close out a Proof of Concept with minimal assistance and oversight
• Desire to share knowledge through excellent documentation creation and RFI/RFP responses
• Some prior experience with one or more of the following: RDBMS systems, no-SQL data stores (MongoDB, Cassandra, DynamoDB), Hadoop technologies (such HDFS, Hive, HBase), cloud technologies (AWS EMR, S3, DynamoDB, Redshift, Azure file and blob storage, etc.)
• Prior experience with Identity and Access Management or Data Loss Prevention tools is a plus
• Proficient in Linux and container framework (Docker and Kubernetes)
• Minimum of 3 years in a pre-sales or consulting role within a multinational environment
• Bachelor’s degree in computer science or related discipline (master’s degree a plus)

What’s in it for you?!

Our people are the foundation of our success, and we prioritize offering a wide range of benefits that make our team happier and healthier.

• Equity participation - everyone shares in our success
• Flexible work arrangements 
• Other compulsory benefits based on country of residence

Our Values:

We look for people who embody our values - Care, Do,Try & Shine.

• Care - We care about our customers and each other
• Do - We do what it takes to make a positive impact
• Try - We try our best and we don’t give up
• Shine - We shine and make it our mission to always stand out

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