THE ROLE:

Senior Manager, Sourcing - Soft Home (CN/SEA)

We are seeking an experienced Sourcing Manager specializing in Bedding to lead our sourcing efforts across China and Southeast Asia (SEA). In this role, you'll play a key part in building and managing supplier relationships to ensure our bedding products (such as premium down and premium down alt comforters, pillows, mattress pads and covers, etc.) meet Quince's high standards for quality, sustainability, and cost-efficiency. If you're passionate about ethical sourcing, vendor development, and optimizing supply chains in a fast-paced DTC environment, this is your opportunity to contribute to a brand that's redefining affordable luxury.

Key Responsibilities

• Develop and execute sourcing strategies for Bedding products, focusing on CN markets to identify, evaluate, and onboard new vendors while maintaining relationships with existing partners.
• Negotiate contracts, pricing, and terms with suppliers to achieve cost savings without compromising on quality, sustainability, or ethical standards.
• Collaborate with design, product development, and operations teams to manage product programs, from fabric/yarn selection to final production, ensuring timelines and specifications are met.
• Conduct market research on trends in Utility Bedding, materials (e.g., organic cotton, goose, feather, specialties), and sustainable practices to inform sourcing decisions.
• Oversee quality control processes, including factory audits, compliance checks for environmental and labor standards, and risk management in the supply chain.
• Monitor production output, resolve issues related to procurement, and optimize inventory to minimize waste and support our direct-shipping model.
• Travel to supplier sites in CN as needed to build strong partnerships and ensure alignment with Quince's values of transparency and responsibility.
• Analyze supplier performance metrics and provide reports to senior leadership on cost efficiencies, sustainability impacts, and opportunities for improvement.

Qualifications and Requirements

• 7-15 years of experience in sourcing or procurement, with a strong focus on Utility Bedding products (e.g.premium down and premium down alt comforters, pillows, mattress pads and covers, etc) in the home goods industry.
• Proven track record in vendor development, negotiation, and managing international supply chains, particularly in CN regions.
• Deep knowledge of textile materials, manufacturing processes, and sustainability practices
• Bachelor's degree in Supply Chain Management, Textile Engineering, Business, or a related field; advanced certifications (e.g., in sustainable sourcing) are a plus.
• Excellent communication and interpersonal skills for cross-functional collaboration and building global relationships.
• Strong analytical abilities, with proficiency in tools like Excel, ERP systems, or supply chain software.
• Ability to travel internationally (up to 30%) and adapt to a dynamic, growth-oriented environment.
• Passion for Quince's mission: making high-quality, sustainable products accessible and affordable.

Preferred Skills

• Experience with DTC brands or fast-fashion alternatives emphasizing ethical production.
• Familiarity with global compliance standards (e.g., GOTS, OEKO-TEX) and risk mitigation in volatile markets.

THE ROLE

Sourcing Manager - Men's Bottoms (Denim or Non-Denim) (SEA)

RESPONSIBILITIES:

• Scout for vendor partners in China/Hong Kong or SEA who can manufacture high-quality Men's Bottoms products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Material Sourcing: Resources in speed for any materials that can effectively improve product cost, quality, and speed as options for scaling orders. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 mill/vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from the brand or manufacturer side to build a clear strategy for costing negotiations; be able to construct a validated cost structure/template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3,000 ft involving a diverse set of stakeholders from different functions and nationalities. Be willing to be scrappy at times to improve on existing ways of working and redefine new processes and SOPs for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 years or more of sourcing and merchandising experience in men's bottoms categories with high-end national brands in the United States & Europe, specifically in men's bottoms. 
• Consumer-focused and ambitious individual providing strategic leadership and act as a role model in business with self-assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self-starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data-driven approach to decision-making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, and skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

About the Team

We are Nothing, and we’re here to make tech fun again. Our sales team operates across key accounts, operators, and dealer channels, working closely with distributors and global teams.

We move fast—but that only works if our operations are precise, responsive, and scalable. As a Sales Admin, you are the engine room behind that execution. You’ll ensure our operations stay as sharp and well-designed as our products.

What You'll Do

• Own the end-to-end sales order process from PO to delivery.
• Liaise with Supply Chain teams to resolve shipping discrepancies promptly.
• Maintain a high level of data accuracy within our sales and inventory systems.
• Generate reports that provide clear visibility into sales performance, stock, and partner status.
• Ensure alignment between sell-in, sell-out, and inventory data.
• Coordinate with Finance for seamless invoicing and reconciliation.
• Identify and remove manual bottlenecks to keep workflows lean.
• Support the sales team with essential documentation for retail partners.
• Manage distributor and partner PO tracking, allocation, and fulfillment status.
• Monitor and reconcile rebates, CNs, and pricing adjustments across partners.
• Ensure all partner submissions (e.g., sell-out data, IMEI tracking) are accurate and submitted on time for claim and reconciliation.

What We're Looking For

• 3–5 years in Sales Admin or Operations, ideally in smartphone or consumer electronics.
• Experience working with distributors or retail partners (e.g., Com7, Jaymart, IT City, AIS, True) will be advantageous
• A pragmatic operator who thrives in fast-paced, changing environments.
• Advanced Excel skills and experience with modern CRM or ERP systems (e.g., SAP, Oracle, NetSuite, Helios).
• Extreme attention to detail—you catch the errors others miss.
• Direct communication style, comfortable across functions and time zones.
• Fluent in Thai and English; you'll bridge local and global teams daily.
• Strong understanding of PO lifecycle, invoicing, and reconciliation processes.
• Familiar with rebate, CN, and pricing adjustment workflows.
• Experience supporting multi-channel sales operations.
• Strong sense of ownership with the ability to independently drive tasks and follow through to completion.

Success in this role looks like:

• 100% accuracy in order processing and reporting
• Zero delay in PO-to-delivery coordination
• Clear visibility of stock, allocation, and partner status at all times
• Reduced manual workload for Sales team by >30%
• Faster resolution time for operational issues

Why Nothing

This is your chance to build the operational foundation for a global challenger brand. You won’t just be filing paperwork; you’ll have the autonomy to make a visible impact every day. If you want to move fast and help us build something better, this is what innovation feels like.

THE ROLE

Sourcing Manager - Women's Woven Tops (SEA)

RESPONSIBILITIES:

• Scout for vendor partners in SEA who can manufacture high quality Women's Woven products with fast production lead time
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms for sustainable sales and profitability
• Material Sourcing: Resource in speed any materials that can effectively improve product cost, quality and speed as options for scaling order. Have experience negotiating with suppliers throughout the supply chain from T1 to T2 mill/ vendor partners.
• Open costing expertise: Have solid open costing breakdown experience from brand or manufacturer side to build a clear strategy for costing negotiations; able to construct a validated cost structure/ template to negotiate with vendor partners without relying on vendor data only.
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships Continuous improvement
• Drive for higher hit-rate launches (reviews, returns, sales) through product excellence and drive for faster development times by identifying bottlenecks and proposing solutions
• Have a clear strategic, commercial understanding of the sourcing landscape and trade benefits that can improve product costs and speed of product to market destined for the USA, Canada, and Europe as an asset. 
• Lead at 30,000 ft and 3000 ft involving a diverse set of stakeholders from different functions and nationalities.  Be willing to be scrappy at times to improve on existing ways of working and redefining new processes and SOP for faster speed and continuous improvement.

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in Women’s apparel categories with high-end national brands in the United States & Europe specifically in Women's Woven Tops. . 
• Consumer focused and ambitious individual providing strategic leadership and act as a role model in business with self assurance, pride, and passion that exudes personal and professional impact
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.
• Resilient under pressure and relentless in the drive to create broader impact by being bold and challenging the status quo.

THE ROLE:
Manager, Sourcing - Men's Sweaters (SEA) 

RESPONSIBILITIES:

• Business need analytics & supplier identification: finds, vets, pitches, signs and onboards vendors, to secure the best quality, cost, speed, reliability and scalability
• Pitching and on-boarding vendor partners in speed. This should be done with clear criteria around the initial test period and ensuring their ability to scale, if the test period is successful.
• Supplier relationship management: sets up the vendor for success thru vendor onboarding trainings, performance management thru WBR and MBR, etc
• Drive excellence in partner operations for existing supplier relationships within current Quince categories, while expanding the supply base and improving Quince's product costs, quality, and commercial terms.
• Pricing and cost optimization: collaboratively works with merchants, procurement and vendor partners on achieving margin target
• Build for speed, scalability and flexibility: works with vendors and Quince functional teams to build speed (fast Replenishment) and scalability, thru material staging and capacity management, educating vendors to build muscles for analysing sales data, using planning and sales data to deliver optimum replenishment
• Compliance and responsible sourcing: ensures factories meet legal, ethical, and sustainability standards, including fair labour practices and certifications
• Risk management and contingency planning: counter sourcing, establish backup vendors or alternative sourcing strategies
• Act as an Ambassador to our partners in all interactions, building and deepening our relationships for continuous improvement

QUALIFICATIONS:

• Experience: 10 year + sourcing and merchandising experience in men sweater categories 
• Self-Motivated: Proven ability as a self starter and quick independent learner adapting swiftly to new challenges
• Detail Oriented: Exceptional attention to details with a data driven approach to decision making and problem-solving.
• Analytical Skills: Strong analytical mindset with a focus on execution, process improvement, and brand enhancement.
• Curiosity: Continuous learner with a proactive attitude, open to new perspectives and adaptable to changing circumstances.
• Supply Chain or Operations Background: Good track record in supply chain management or operations contributing to a well-rounded understanding of the retail landscape.
• Collaborative Nature: Excellent interpersonal skills, fostering collaboration across teams, skilled in written and verbal communication and presentation.

Job Overview

We are looking for a hands-on Lead/Supervisor to manage inbound operations in our warehouse. This role will be responsible for receiving, checking, and putting away goods, while ensuring inventory accuracy and smooth daily operations. You will lead a team and make sure all inbound activities meet company standards and customer SLAs.

Key Responsibilities

Inbound Operations

• Supervise daily receiving, checking, and put-away activities
• Ensure all inbound shipments are processed on time and correctly
• Coordinate with transport and relevant teams for smooth inbound flow

Inventory Control

• Ensure stock is accurate in both physical and system (WMS)
• Investigate and resolve any inbound discrepancies
• Support cycle count and stock take activities

Team Management

• Assist on leading and controlling a team of warehouse staff
• Assign daily tasks and manage manpower based on workload
• Train new staff and monitor team performance

Process Improvement

• Identify issues in inbound process and suggest improvements
• Improve productivity and reduce errors
• Ensure team follows SOP and work standards

System & Coordination

• Update WMS accurately and on time
• Work closely with Outbound, Inventory, and Customer Service teams
• Ensure proper documentation for all inbound activities

Safety

• Ensure team follows safety rules in warehouse
• Maintain clean and safe working environment

Qualifications

• Bachelor’s degree in Logistics, Supply Chain, or related field
• 3–5 years experience in warehouse / fulfillment operations
• At least 1–2 years experience in a supervisory role
• Thai speaking candidate
• Experience using WMS
• Good leadership and problem-solving skills
• Able to work 6 days a week and in shift (if required)

About the Team 

Our SEA team isn't a traditional corporate satellite; it’s a regional engine. We are currently solving the challenge of breaking into fragmented markets with a lean, high-impact model. We’re moving away from incremental growth to find unconventional partnerships that spark emotion and challenge the legacy players.

What You'll Do

• Define and drive the commercial strategy to make Nothing a household name across Southeast Asia.
• Identify, structure, and close high-impact partnerships with telcos, distributors, and retail innovators.
• Build a regional growth engine by developing unconventional partnership models that scale.
• Translate our global ambition into sharp, market-level execution that works on the ground.
• Act as the brand custodian, ensuring Nothing feels local and relevant without losing its global edge.
• Partner with HQ teams to align regional needs with our global branding & product roadmap.
• Prioritise resources ruthlessly, deciding where to go deep and where to scale for maximum impact.

What We're Looking For

• Regional expertise across Southeast Asia, with deep local knowledge in at least one key market such as Thailand, Indonesia, Vietnam, the Philippines, or Malaysia
• Fluent in Mandarin to bridge the gap between our regional partners and the global supply chain.
• A proven track record of building and scaling revenue-driving partnerships from scratch.
• High ownership and a builder mentality—you create structure where there is none and never say "that's not my job."
• A pragmatic approach to problem-solving, focusing on what works in-market rather than what looks good on a slide.
• Comfortable with the speed and ambiguity of a startup; you move fast because you’re independent.
• An instinct for design and culture, with the drive to deliver excellence in every partner interaction.

Why Nothing

This is a chance to build the future of tech in one of the world's most vibrant regions. You won’t be managing a legacy; you’ll be creating a new one. We offer the autonomy to own a massive territory and the opportunity to grow as we scale our global footprint. If you’re tired of "innovative solutions" and want to build something that actually inspires, this is what innovation should feel like.

About the Team 

Our SEA team isn't a traditional corporate satellite; it’s a regional engine. We are currently solving the challenge of breaking into fragmented markets with a lean, high-impact model. We’re moving away from incremental growth to find unconventional partnerships that spark emotion and challenge the legacy players.

What You'll Do

• Define and drive the commercial strategy to make Nothing a household name across Southeast Asia.
• Identify, structure, and close high-impact partnerships with telcos, distributors, and retail innovators.
• Build a regional growth engine by developing unconventional partnership models that scale.
• Translate our global ambition into sharp, market-level execution that works on the ground.
• Act as the brand custodian, ensuring Nothing feels local and relevant without losing its global edge.
• Partner with HQ teams to align regional needs with our global branding & product roadmap.
• Prioritise resources ruthlessly, deciding where to go deep and where to scale for maximum impact.

What We're Looking For

• Regional expertise across Southeast Asia, with deep local knowledge in at least one key market such as Thailand, Indonesia, Vietnam, the Philippines, or Malaysia
• Fluent in Mandarin to bridge the gap between our regional partners and the global supply chain.
• A proven track record of building and scaling revenue-driving partnerships from scratch.
• High ownership and a builder mentality—you create structure where there is none and never say "that's not my job."
• A pragmatic approach to problem-solving, focusing on what works in-market rather than what looks good on a slide.
• Comfortable with the speed and ambiguity of a startup; you move fast because you’re independent.
• An instinct for design and culture, with the drive to deliver excellence in every partner interaction.

Why Nothing

This is a chance to build the future of tech in one of the world's most vibrant regions. You won’t be managing a legacy; you’ll be creating a new one. We offer the autonomy to own a massive territory and the opportunity to grow as we scale our global footprint. If you’re tired of "innovative solutions" and want to build something that actually inspires, this is what innovation should feel like.

About the Team

We are Nothing, and we are here to make tech fun again. Our sales team doesn’t just manage accounts; we build the bridges between our iconic designs and our community. You will join a fast-moving, independent group focused on scaling our footprint through sharp, data-driven precision. We move fast, stay transparent, and are looking for someone to help us build something better.

About the Role

We are looking for a Key Account Manager to take full ownership of our most critical and high-impact retail and operator partners in Thailand. 

This role goes beyond account management — you will be responsible for driving business outcomes, leading commercial discussions, and ensuring strong execution across both sell-in and sell-out.

You will act as the key driver of business performance for your accounts, not just a relationship manager.

What You'll Do

• Execute transformational joint business plans to outperform the competition.
• Own and drive the full business performance of your accounts, including sell-in, sell-out, and inventory health.
• Own sales forecasting and demand planning across all products to ensure operational excellence.
• Drive in-store execution, promotions, and partner activities to consistently exceed sell-out targets.
• Negotiate commercial terms including pricing, promotions, and marketing investments.
• Coordinate cross-functionally (Marketing, Supply Chain, Finance) to ensure seamless execution.
• Evolve go-to-market models to stay ahead of rapid market shifts.
• Build and manage high-impact relationships with key retail and operator partners, while driving strong commercial outcomes.
• Analyse shopper trends to keep our channel strategies sharp and relevant.
• Act as the main escalation point for partner-related issues and resolve them effectively.

What We're Looking For

• 5+ years of experience in Key Account Management or Sales within the smartphone retail business, consumer electronics or telco industry.
• Strong experience managing major retail partners (especially Com7) is highly preferred.
• Experience working with telecom operators (e.g., AIS, True) is a strong advantage.
• Proven track record of driving sales performance and closing commercial deals in complex partner environments with a focus on hitting aggressive sales targets.
• Strong execution mindset with the ability to balance strategy and day-to-day operations.
• Comfortable working under pressure and managing multiple stakeholders across functions.
• A data-driven mindset that prioritises facts over guesswork to drive excellence.
• A natural owner with a strong bias-to-action and a drive for results.
• Pragmatic approach to managing multiple projects in a fast-paced startup environment.
• Excellent communication skills to secure buy-in across the business.
• Fluent in both Thai and English with the ability to navigate a global organization.

What Success Looks Like

• Consistently achieving or exceeding sales targets across key accounts
• Strong sell-out performance and market share growth in assigned channels
• High-quality in-store execution and campaign rollout
• Strong partner relationships while consistently maintaining commercial discipline and business performance

Why Nothing

This is a chance to join a company that believes tech should be exciting again. You will have direct ownership over our growth in the region, with the autonomy to make a visible impact. We move fast because we are small and independent, providing a unique environment to scale your career alongside our global expansion. If you want to build the future of tech openly and with purpose, this is where you belong.

• Work closely with Solution/Development team to understand clients business requirements and map them to Saas products capabilities.
• Ensuring the SDD are in accordance to clients specification, leveraging out of the box functionality and best practises in the market. Able to simply complex requirement’s.
• Advice clients on supply chain best practises aligned with the SaaS workflows (e.g. inventory management, order fulfilment, marketplace).
• Maintain accurate implementation documentation in company shared folder or platform.
• Proactively identify gaps between client needs and product capabilities, documenting enhancement request for product team.

• Develop and maintain training materials given by product team, including user guides, quick references, and e learning modules tailored to different user personas (e.g. warehouse, planners, logistics coordinators or super users).
• Conduct virtual or on-site super/end user training session to ensure clients are proficient in using the system before go-live.
• Deliver “Train the Trainer” session to client super – user to enable internal knowledge transfer.
• Assess training effectiveness through quizzes, feedback forms, and hands-on exercises and adjust training materials accordingly.

• Develop detailed UAT test scripts and scenarios based on business requirements and functional specification.
• Coordinate UAT schedules with client stakeholders, ensuring adequate participants and resources availability.
• Test the cases in UAT environment before actual UAT conducted with client to ensure the fixes are done earlier.
• Guide clients users through the UAT process, demonstrating how to execute test cases and document results.
• Log, track and manage issues identified during UAT in the project tracking document.
• Validate fixes and perform regressions testing to ensure system stability before go live sign off.

• Collaborate with client, Delivery Manager and internal teams to finalize the go-live cutover plan, ensuring alignment with Saas product deployment schedule.
• Execute final data migration validation and system configuration checks immediately prior go live.
• Facilitate the Go-Live Decision process by consolidating all readiness criteria into a formal assessment including

• UAT Sign Off: Confirmation that all critical and high-priority issues have been resolved and accepted by the client.
• Training completion: Verification that end – users and super users have completed required training and demonstrate competency.
• Data Readiness: Confirmation that master data and transactional data have been validated, cleansed and successfully migrated to the productions environment.
• Environment Stability: Validation that the Saas production environment is configured and all integrations are functioning as expected.
• Cutover Checklist: Completion of all pre-defined cutover tasks, including rollback procedures and contingency plans.
• Client approval: Formal sign off from the clients project sponsor or steering committee confirming their readiness and acceptance of go live.

• Approved for Go Live: All criteria met; proceed as planned.
• Conditional Go Live: Minor non critical items remains that do not impede business operations, mitigating plan documented and accepted by client.
• Deferred/Not ready: Critical criteria not met; go live rescheduled with clear remediation plan and timeline.
• Provide go live day support, monitoring system performance, user login activity, and initial transaction volumes.
• Serve as the primary point of contact for go live day issues, triaging and resolving critical items in real time while escalating product elated bugs to engineering with clear reproductions’ steps.

• Deliver struture4d HyperCare support period (typically 2–3 weeks post go-live) to stabilise adoption and ensure client confidence in the Saas Platform.
• Operate within defined SLAs for response and resolution times, triaging incoming support tickets from client users.

• User errors: address through coaching or additional training
• Configuration issues: Adjust system settings as needed
• Product Bugs: Documents with detailed steps and escalate to engineering
• Enhancement request: Log for product roadmap consideration
• Conduct daily stand up calls with the client during HyperCare to review open tickets, prioritise resolution and communicate progress.
• Transition the client to the Customer Care Support Team t the HyperCare conclusion, ensuring a smooth handover with complete documentation of open items.

• Schedule and facilitate post mortem (or “retrospective”) session internally and client within 2–4 weeks after go live.

• Project Summary: Scope, timeline and Key Milestones
• Successes: What went well, including effective training approach, smooth go live execution and positive client feedback.
• Challenges: What didn’t go well/root causes of delays, issues or adoption hurdles
• Product Feedback: Prioritise list of product gaps or features request identified during project.
• Process Improvements: Actionable recommendation to improve implementation methodology, templates or documentation.
• Present post mortem findings to internal stakeholder, contributing to the implementation practise knowledge base and continues improvements initiative.
• Track closure of post mortem action items to ensure lesson learned translate into tangible improvements for future Saas implementation.

• SaaS Product Knowledge (e.g WMS, OMS)
• Familiar with supply chain end to end processes
• Training & Adoption
• Support & Triage
• Reporting & Documentation
• Language Proficiency: English & Thai Speaking expertise

• Client-Centric Mindset
• Adaptability & Learning Agility
• Structured & Detailed Oriented
• Strong Communication Skills
• Collaborative Team Player
• Proactive & Self Sufficient
• Resilience & Grit
• Business Acumen

Duties and Responsibilities

• Managing all product contents on eCommerce channels, such as webstore, Lazada, Zalora,
• LINE, etc.
• Making sure products are always ready-to-sell and well presented to the customer to maximize
• sales volume
• Coordinating with internal (warehouse, production) as well as external (brands, e-commerce channels) parties
• Coordinating supply chain and inventory management with suppliers
• Researching market data and monitoring competitors' promotions online
• Helping brand clients grow their sales on online channels as fast as possible

Qualification

• Bachelor Degree (new graduates are welcome)
• Good computer skills and ability to quickly adapt to new software and systems.
• MS Excel knowledge such as pivot or vlook up
• Ability to work in a fast-moving environment
• Attention to detail
• Fluent Thai
• Be able to communicate in English

THIS ROLE IS BASED IN BANGKOK, THAILAND (RELOCATION PROVIDED)

Get to Know our Team: 

The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda.

The Opportunity:

We are seeking a Manager/Senior Manager to lead strategic and operational initiatives that create both growth and efficiency for the Supply department. In this role, you will work directly with multiple stakeholders, including executive leadership and various cross-functional departments to successfully implement key initiatives. You will impact Agoda's business through exploring new business opportunities, analyzing complex scaling challenges, and improve existing operations.

In this Role, you’ll get to: 

• General: This role is a blend of hands on ‘in the business’ and executive level ‘on the business’ work. To succeed you will enjoy rolling up your sleeves, leading a team and contributing to strategy.
• Project Delivery: Manage, standardize & validate the structure of business cases for product development, headcount, engineering resources, budgets, general strategic & roadmap prioritization.
• Experimentation: Define success, measure / validate experiments and help ingrain an experimental mindset within the teams.
• Forecasting and Insights: Provide a macro-led business intelligence view to the organization to prevent missed opportunities, surmount obstacles at all organizational levels and drive commercial behaviors.
• Analytics & Alerts: Quantitative analysis, data mining and presentation of business metrics; identify drivers and build an end-to-end communication framework based on business value, effort and urgency.
• Process Improvement: Work with all teams to drive inter- and intra- departmental efficiencies, optimize processes and prioritize system enhancements.
• Reporting: Build dashboards, internal / external reports and present key datasets to enable all team members to efficiently and effectively monitor performance and prioritize their efforts.
• Leadership: Lead a small team of experts to deliver the above functions and be excited by the challenge of mentoring team members across the chain and connectivity teams.

 What you’ll Need to Succeed:

• 5+ years of leadership experience in analytics/data science/insights/strategy
• 2+ years’ experience leading analytics, operational, product or other technical teams
• Expert domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python, R, or similar
• Strong statistical modelling and machine learning knowledge
• Strong experience in finding data insights and provide business recommendation to the business
• Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
• Ability to multi-task, prioritize and coordinate resources.
• Strong program/project management experience.
• Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance)
• Experience in articulating strategic issues and negotiating with C-level executives – experience in leading strategy consulting projects a plus
• People management – track record of developing stars
• Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process

It’s Great if you Have:

• Master’s degree in statistics, economics, mathematics or similar discipline
• Experience in conducting A/B testing experimentation
• Travel industry / e-commerce / tech / consulting experience

Are you experienced in garment manufacturing quality control and interested in helping train the next generation of AI systems? As AI models are increasingly applied to global manufacturing, supply chain monitoring, and production analysis, their ability to reason about quality standards, inspection processes, and factory workflows depends on accurate, real-world training data. That training data begins with practitioners who understand how garments are actually produced and evaluated.

We’re looking for Garment Manufacturing QC Specialists with hands-on experience inspecting garments and finished goods in factory or production environments. You’ll challenge AI models on real-world quality control scenarios involving defect identification, measurement tolerances, stitching quality, material consistency, finishing standards, and production compliance. This project focuses on evaluating how well models understand manufacturing workflows, common failure points, and quality decision-making at scale.

On a typical day, you will review and discuss garment quality inspection scenarios with the model, verify whether model reasoning aligns with real factory QC practices, evaluate defect classification and severity assessment, analyze inspection workflows across production stages, capture recurring model errors, and suggest improvements to training prompts and evaluation criteria.

General experience in garment manufacturing environments is ideal, including familiarity with sewing outputs, production lines, and inspection checkpoints. This project does not require advanced technical education; practical factory-floor experience in quality checking or garment inspection is strongly valued. Clear communication and the ability to explain quality judgments and production realities are essential.

Ready to turn your garment manufacturing QC expertise into the knowledge base for tomorrow’s AI? Apply today and start teaching the model that will help improve manufacturing quality worldwide.

We offer a pay range of $6-to-$15 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high-speed internet; company-sponsored benefits such as health insurance and PTO do not apply.

Project Title: Garment Manufacturing QC Specialist – Freelance AI Trainer Project

Employment type: Freelance / Contract

Workplace type: Remote

Duties and responsibilities

● Design and develop software for managing various forms of supply chain and ecommerce
applications. This includes order workflows and inventory related to the sale of goods on e-
commerce sites and shopping channels.
● Design and implement real-time API, asynchronous process, and batch processes for integrating
with external systems.
● Works closely with other team members in a scaled agile development team. Actively
recommend improvements to support aCommerce being a learning organization
● Troubleshoot system and processing failure providing both work-arounds and root cause
analysis to permanently address the issue
● Deploy into and operate large-scale, cloud based distributed systems.
● Develop unit testing, automated functional testing and load testing for improving system
reliability and performance.
● Maintain CI/CD pipelines related to the services under development
● Construct and maintain appropriate unit tests related to code under development
● Mentor younger developers

Capabilities

• At least 5 years of experience working software engineering, software integration or other
  similar roles
• Experience in Python preferred, but we are willing to train. Experience in at least two
  programming languages such as Java, C++ or Ruby is required if the candidate does not have
  prior Python experience.
• Experience with SQL and/or NOSQL databases is required.
• Experience working with a Message Broker (i.e., RabbitMQ, JMS, Kafka) is required.
• Experience with Javascript and Front End frameworks is required.
• Experience with in-memory data stores such as Redis is preferred
• Strong knowledge and background of Software Development Life Cycle activities (Design,
  Implementation, Code Review, Unit Testing, Debugging, and Release) with experience in agile
  practices strongly preferred
• Awareness of the demands of building cloud-based applications required. Experience of
  developing and running applications in a Kubernetes ecosystem preferred
• Experience using Unit Test frameworks is required.
• Experience with automated testing technologies like Selenium, Robot Framework, or Cucumber
  is a nice plus.
• Strong analytical and problem skills as well as an attention to details
• Self-motivated, multitasking, pressure-tolerant, result-oriented personality with excellent
  communication, interpersonal, team building and time-management skills
• As aCommerce works in multiple countries in Southeast Asia, the ability to communicate in
  English, both written and oral form is required.
• Ability to work effectively within an agile development team.

 Job Summary

We are currently hiring Applications Implementation Specialists to be based out of our Bangkok office.

Playing a lead role in the implementation of the Trakcare solution , the Application Specialist will contribute to the successful and timely deployment of the TrakCare product by providing application knowledge and product delivery services in the functional areas of product implementation, requirements scoping, field design documentation and change request testing.

The Applications Specialist will act as an “expert” product resource for customers and will be expected to communicate and prioritize customer requirements to other areas of the business.

 Responsibilities

• Liaise with customers in order to understand the work processes and requirements that are required to be addressed by the TrakCare application
• Implement the TrakCare application in a manner that will suit the business requirements of the customer and follow the methodologies and processes of InterSystems
• Conduct individual and group training, product demonstrations and workshops as required
• Implement and control change management requests from client
• Deliver successful application implementation phases
• Be a Subject Matter Expert (SME) for TrakCare implementations
• If required, work with customers to identify potential changes within the parameters of the product
• Other duties may be directed by the Company from time to time

Experience and Qualifications

• General aptitude for solving problems and using technology to improve processes
• We are particularly interested in individuals with a background in Hospital Pharmacy Operations, Nursing, PAS, Billing or who have had General Medical training.
• Understanding and experience in implementation of product solutions. Experience with implementing HIS solutions is particularly beneficial
• An understanding of computer systems, software development and deployment methodology and computer networking
• An ability to handle multiple tasks simultaneously and within tight time constraints
• Proven ability to think laterally and come up with innovative solutions for software product implementations
• The ability to make independent recommendations for successful software product implementations
• Proven ability to work through problems with different customer groups achieving positive outcomes
• Strong communication and presentation skills (written and verbal)
• Thai and English language required.

Education and Training

• Clinical University Degree