Customer Success Jobs in Taiwan.
All active Customer Success roles based in Taiwan.
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Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
Roku pioneered in developing operating system for TVs. Tv Technology team within Roku TV NPI group is focused on building TVs with best Audio Quality , Picture Quality and Enable innovation technology.
With tens of million TVs sold across many countries, thousands of streaming channels and billions of hours watched over the Roku TVs, having best Audio Quality & Picture Quality is crucial.
About the role
Roku TV Technology SW team work closely Display , Picture Quality and NPI Team to enable new features for Roku TV. As Senior Software Engineer working on Video processing software, you will develop video post processing software , enable RokuTVs with new features, develop scalable solution for multiple Roku TV platforms. Be a team player and support on going Roku TV video processing projects and innovation projects for next generation Roku TVs.
What you will be doing
- Embedded/Linux Software Development
- Design, develop, and maintain software for Linux based TV system.
- Work on drivers, middleware, and application layers to ensure seamless integration of picture quality&display related feature
- Video/Image Processing
- Implement algorithms and solutions for video / image post processing enhancement
- System Integration and Optimization
- Collaborate with cross-functional teams (hardware, QA, and product) to ensure end-to-end system performance.
- Debug and resolve system-level issues, ensuring robust and reliable operation under various use cases.
- Development Environment and Tools
- Use tools like Git, JIRA, and CI/CD pipelines to manage code, track progress, and maintain high-quality deliverables.
- Conduct performance profiling and testing using appropriate debugging and analysis tools.
- Documentation and Reporting
- Prepare technical documentation, including design specifications, test plans, and user manuals.
- Report progress and technical challenges to stakeholders.
We're excited if you have
- Hands-on experience with embedded systems development, preferably in the TV or related consumer electronics industry.
- Proficiency in Linux operating system internals, including device drivers, kernel modules, and user-space programming.
- Strong programming skills in C/C++ and scripting languages like Python or Shell.
- Background video/image post processing.
- Familiarity with hardware interfaces and protocols (e.g., I2C, SPI, HDMI, etc. ).
- Strong problem-solving and analytical abilities.
- Excellent communication and collaboration skills.
- Adaptability and eagerness to learn new technologies.
- Knowledge of SoC architectures used in multimedia devices is a plus.
- Experience in GPU/CPU acceleration for video processing is a plus.
#LI-AK1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
We are the New Product Introduction team responsible for introducing new Roku TVs to the market. We work on everything required to bring a new product to market from concept phase to mass production. We work with vendors and channel partners along with various teams within Roku to make sure we can bring high quality products to our customers.
About the role
As a Automation QA Engineer in Test at Roku you will be responsible for developing the test automation for Roku’s products. You will be responsible for developing new tools to improve the team's productivity and enhancing a culture of continuous quality improvement throughout the software development lifecycle. You will be expected to be a self-starter, with endless curiosity, and the ability to think big along with a bias for action.
What you will be doing
- Utilize and integrate automated test tools, frameworks, systems, and libraries that validate correctness and monitor performance of Roku devices and services.
- Write automation tests, analyze/troubleshoot failures, track defects, drive resolution, verify fixes and communicate results to stakeholders
- Participating in conducting code reviews, specifically focusing on testability, robustness, and performance.
- Track and report test coverage across various firmware components
- Triage bugs reported by others, extending automated tests where possible to catch such defects in the future
We’re excited if you have
- 3+ years of experience in programming languages like Python.
- Experience with Behavior Driven Development (BDD) and frameworks such as Behave or Pytest-bdd.
- 2+ years of experience in developing and maintaining automated tests for embedded products.
- Bachelor's degree in computer science or equivalent.
- Experience with Non-Functional Testing (Performance Testing, Stress Testing)
- Experience with continuous integration tools, CI/CD pipeline development.
- Familiar with Linux systems, version control(git) and test management tools (Jenkins, JIRA, etc.)
- Experience working in HDMI/HDCP, Audio, Video, Wireless Networks and Bluetooth technologies is a plus.
- Proficiency in using AI coding assistants (i.e: GitHub Copilot, Cursor, or Claude Code) to accelerate the development of Python 3 automation scripts and unit tests.
- Generating and presenting detailed quantitative reports.
#LI-TC2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
When you join our Core Analytics Team, you will be part of a centralized analytics team, with all the benefits that entail: a world class peer group to support you, centrally maintained tools, career growth, and more.
This role will specifically support the Device/OS Analytics team, partnering closely with product, engineering, and analytics teams to drive data-informed decisions that enhance device performance, reliability, and user experience.
About the role
Roku is looking for a Business Intelligence Engineer to play an instrumental role in helping Roku continue its success by providing end-to-end business intelligence solutions that democratize data across the business. You will work closely with analysts, data engineers, and business stakeholders to understand business questions, write robust pipelines to create analytical data assets, and use visualization to create informative reports and dashboards that allow stakeholders to answer questions quickly and with confidence. You will become an expert in our data infrastructure and create/maintain pipelines that are critical to conducting robust analyses. The ideal candidate for this role loves building tools and reports that empower others to make high impact decisions and tell stories with data.
What you will be doing
- Work directly with analysts and engineers to understand goals, gather requirements, and guide development of new data assets by producing robust feature guides
- Build and support robust data pipelines to support business tools and analytical needs and meet SLAs
- Conduct UAT on new tables
- Liaise with data engineers to understand and communicate the impacts of underlying changes in the data and update dependent pipelines
- Identify and fill gaps among our data assets and key metrics
- Serve as the resident expert in understanding the nuance of our data infrastructure for the analytics team. You will be the go-to-person when questions arise around the correct dataset, proper joins, bugs, etc.
- Create reports, dashboards, visualizations, and self-service tools that help partners monitor business trends and key metrics
- Monitor key metrics and business processes to identify trends and uncover root causes that drive business impact
We're excited if you have
- 3+ years of relevant work experience in Analytics, Business Intelligence, or Technical Operations
- Master in SQL, Python, and ETL using big data tools (HIVE/Presto, Spark)
- Experience writing data pipelines using Airflow
- Fluency in Looker and/or Tableau
- Strong understanding of data warehousing principles, pipelines, and APIs
- AI experience is a plus
- Strong communication skills
- The ability to work independently and across multiple time zones
- Ownership mindset- you own the end-to-end lifecycle of a product starting from ideation to adoption and maintenance
- Bachelors or Masters in math, physics, computer science, economics or equivalent
#LI-AK1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
We are looking for a talented, senior-level engineer to support Roku's New Products Team working on the Roku TV program! Are you an engineer that enjoys a challenge? Come work on one of the most popular streaming platforms, currently running on one in every three smart TVs sold in North America!
What you will be doing
In this role, you will be support core tasks ranging from partner SOC board bring-up, third-party API integration, Roku OS feature development, code maintenance, design scalability solutions to help onboard new factories, supporting the QA and Channel certification teams and other activities involved in the end to end product development and release cycles. To succeed in this challenging role, the following expertise is strongly preferred.
We're excited if you have
- 5+ years of relevant software development experience
- Excellent C/C++ coding skills, (modern C++ expertise is a big plus!)
- Experience of developing/debugging on Linux-based embedded platforms
- Good understanding of Linux kernel concepts, Multi-threading primitives, Linux tools, libraries and open source development
- Bachelors or Master's degree in Computer Science/Engineering, Electrical Engineering, or other relevant fields
- Excel working in a fast-paced engineering environment
- Excellent communication skills
#LI-TC2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the role
We are seeking a Senior Manager, Software Engineering (Wireless / Wi‑Fi) to lead our Wi‑Fi software organization in Taiwan. In this role, you will own the end‑to‑end software development and execution for Wi‑Fi connectivity across multiple Roku device lines, partnering closely with RF hardware, QA, SoC vendors, ODMs/JDMs, and US‑based engineering and product teams.
You will build and lead a high‑performance engineering team in Hsinchu that can diagnose complex wireless and networking issues across RF, SoC, Firmware, device drivers, and OS layers, and ship robust, high‑quality software into high‑volume consumer products. This role requires a leader who is equally comfortable strategizing at the system level and diving deep into technical details when needed.
What you will be doing
- Drive execution and contribute to the Wi-Fi/Bluetooth software roadmap for Roku devices, ensuring robust, high‑performance connectivity across diverse product lines and markets. This includes Wi-Fi and BT/BLE solutions.
- Lead, grow, and mentor a world‑class Wireless software engineering team in Hsinchu, including managers and senior/lead engineers.
- Drive end‑to‑end product development for wireless features: from early concept and architecture through bring‑up, validation, optimization, and mass production.
- Collaborate closely with RF, hardware, QA, and system teams to deliver best‑in‑class wireless performance (throughput, range, robustness, coexistence).
- Work directly with SoC vendors and ODMs/JDMs to define requirements, review designs for interoperability, ensure high‑quality driver and firmware deliveries, and resolve complex field or factory issues.
- Distinguish and triage issues across the stack – RF, baseband, firmware, drivers, operating system, applications, and manufacturing – and ensure the right teams are engaged for fast root cause and resolution.
- Define and enforce engineering best practices for Wi‑Fi/BT software: code quality, code review, design reviews, test strategy, performance benchmarks, and regression prevention.
- Partner with US‑based leaders in hardware, firmware, software, and product/program management to align on priorities, schedules, and deliverables.
- Drive team execution across multiple programs, building processes and organization structures that support multiple programs in parallel and continuous product iteration.
- Represent the Wireless software team in executive and cross‑functional forums, communicating risks, trade‑offs, and data‑driven recommendations.
We're excited if you have
- 10+ years of hands‑on experience in Wi‑Fi/BT technology and software development, including 802.11/802.15.1 protocols, MAC/PHY behavior, link‑level debugging, and performance optimization for consumer devices.
- Strong background in wireless connectivity software such as Wi‑Fi and BT/BLE drivers, firmware integration, host‑side stacks, or related embedded networking components.
- Experience working with SoC vendors and wireless chipset suppliers on feature definition, driver/firmware delivery, and joint debug of complex issues.
- Experience collaborating with ODMs/JDMs/CMs and supporting products through factory builds, validation, and mass production.
- Proven track record of building and managing high‑performing engineering teams, including hiring, coaching, performance management, and succession planning.
- Strong background in embedded Linux or RTOS‑based systems, including C/C++ development for resource‑constrained or real‑time environments.
- Solid understanding of networking protocols (TCP/IP, DHCP, DNS, etc.) and system‑level performance trade‑offs.
- Bluetooth/BLE experience is a strong plus, especially in multi‑radio coexistence (Wi‑Fi + BT/BLE) and RF/system‑level debugging.
- Deep understanding of SoC architectures used in consumer electronics (CPU subsystems, RF front‑ends, baseband, memory and bus architectures, power management) and how software, firmware, and RF interact is a plus.
- Demonstrated ability to distinguish and localize issues across RF, SoC, firmware, drivers, OS, and test infrastructure, and to lead teams to systematic root cause and long‑term fixes is a plus.
- Bachelor’s degree in Computer Science, Electrical/Computer Engineering, or related field; Master’s degree preferred.
- Excellent communication skills in English and Mandarin, with the ability to work effectively with global stakeholders at all levels.
#LI-TC2
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Teamwork makes the stream work.
Roku is changing how the world watches TV
Roku is the #1 TV streaming platform in the U.S., Canada, and Mexico, and we've set our sights on powering every television in the world. Roku pioneered streaming to the TV. Our mission is to be the TV streaming platform that connects the entire TV ecosystem. We connect consumers to the content they love, enable content publishers to build and monetize large audiences, and provide advertisers unique capabilities to engage consumers.
From your first day at Roku, you'll make a valuable - and valued - contribution. We're a fast-growing public company where no one is a bystander. We offer you the opportunity to delight millions of TV streamers around the world while gaining meaningful experience across a variety of disciplines.
About the team
The Roku TV Technology Engineering team drives innovation and develops proof-of-concept designs for next-generation TV features and reference architectures. Our focus areas include core TV technologies such as Picture Quality, Display, Audio, and System Architecture, with the goal of creating breakthrough solutions and bringing them to production.
We are seeking a System Architect to join our growing Roku TV team in Hsinchu, Taiwan.
About the role
Roku is looking for a Consumer Products System Architect with deep experience in TV system architecture, strong hands-on technical skills, and excellent communication abilities to collaborate across internal teams and external partners.
This is a unique opportunity for a senior technical leader who thrives on independence, visibility, and responsibility. If you are curious, proactive, and comfortable making data-driven decisions in ambiguous situations, this role is for you.
What you’ll be doing
In this role, you will work closely with industry partners, SoC vendors, universities, ODMs, and component suppliers. Your responsibilities include:
- Innovate and define future TV system architectures in collaboration with Product Management, engineering teams, and external vendors
- Engage with SoC and component vendors to understand and influence their technology roadmaps
- Own and manage an innovation roadmap to integrate hardware differentiation into Roku OS
- Collaborate with Roku engineering teams to identify opportunities for unique user experiences and the hardware capabilities required to deliver them
- Design and prototype hardware and software proof-of-concepts using Roku reference designs and/or FPGA prototyping
- Stay ahead of technology and market trends
- Participate in standards bodies to help shape future industry standards
- Solve complex technical challenges impacting our users
You will leverage your leadership skills, business acumen, and technical expertise in areas such as AI/ML, Picture Quality, Display, Audio, and Connectivity to set the system architecture direction for Roku TVs.
We’re excited if you have
- 10+ years of experience in leadership roles within TV engineering
- Proven track record in architecting system solutions for consumer products
- Hands-on experience in several of the following: AI/ML, SoC Architecture, Picture Quality, Video Processing, Display Technology, Audio Processing
- Strong understanding of hardware and TV manufacturing processes
- Solid knowledge of Linux, development tools, open-source software, and SoC development
- Excellent communication skills, with the ability to tailor presentations to different audiences
- Ability to prototype through both hardware (e.g., FPGA) and software
- Fluency in English and Mandarin
- Extensive network across technology partners, industry, and academia in relevant domains
- Strong understanding of TV component cost structures and emerging technologies that can reduce costs
- Master’s degree in Electrical Engineering or a related field
#LI-AK1
Our Hybrid Work Approach
Roku fosters an inclusive and collaborative environment where teams work in the office Monday through Thursday. Fridays are flexible for remote work except for employees whose roles are required to be in the office five days a week or employees who are in offices with a five day in office policy.
Benefits
Roku is committed to offering a diverse range of benefits as part of our compensation package to support our employees and their families. Our comprehensive benefits include global access to mental health and financial wellness support and resources. Local benefits include statutory and voluntary benefits which may include healthcare (medical, dental, and vision), life, accident, disability, commuter, and retirement options (401(k)/pension). Employees are supported in taking time off, in accordance with local leave policies and other personal needs to support their evolving work and life needs. It's important to note that not every benefit is available in all locations or for every role. For details specific to your location, please consult with your recruiter.
Accommodations
Roku welcomes applicants of all backgrounds and provides reasonable accommodations and adjustments in accordance with applicable law. If you require reasonable accommodation at any point in the hiring process, please direct your inquiries to EmployeeRelations@Roku.com.
The Roku Culture
Roku is a great place for people who want to work in a fast-paced environment where everyone is focused on the company's success rather than their own. We try to surround ourselves with people who are great at their jobs, who are easy to work with, and who keep their egos in check. We appreciate a sense of humor. We believe a fewer number of very talented folks can do more for less cost than a larger number of less talented teams. We're independent thinkers with big ideas who act boldly, move fast and accomplish extraordinary things through collaboration and trust. In short, at Roku you'll be part of a company that's changing how the world watches TV.
We have a unique culture that we are proud of. We think of ourselves primarily as problem-solvers, which itself is a two-part idea. We come up with the solution, but the solution isn't real until it is built and delivered to the customer. That penchant for action gives us a pragmatic approach to innovation, one that has served us well since 2002.
To learn more about Roku, our global footprint, and how we've grown, visit https://www.weareroku.com/factsheet.
By providing your information, you acknowledge that you want Roku to contact you about job roles, that you have read Roku's Applicant Privacy Notice, and understand that Roku will use your information as described in that notice. If you do not wish to receive any communications from Roku regarding this role or similar roles in the future, you may unsubscribe at any time by emailing WorkforcePrivacy@Roku.com.
Ready to apply?
Apply to Roku
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.
If you are chosen for this position, your work location will be in Tongluo, Miaoli, while the office will be located in Taichung, the commuting between locations will be required.
Note: The working location is based in Taichung, and travel to Tongluo for customer support will be required.
Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
The actual job grade will be determined based on skill set and experience.
Responsibilities:
- Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
- The ability to develop action plans for problem resolution and present to internal and external customers.
- Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
- Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
- Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
- Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
- Define project scope and resource planning together with BU, escalate to Manager for resource gap.
- Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
- Support CS EE /Sales/BU as one team to success site base operation/service.
Qualifications:
- Ability to work in a team environment with tight deadlines and multiple priorities.
- Bachelor Degree or above in an Engineering discipline.
- 3 years or above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry.
- Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
- Strong positive attitude with excellent customer service skills
- Clear and concise both English/Mandarin verbal and written communications
- Knowledge of structured problem solving techniques
- Ability to work in a team environment, independently and/or with limited supervision
- Ability to handle multiple tasks
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Ready to apply?
Apply to ASM
About Zscaler
Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.
Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.
We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.
The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.
Role
We are looking for a Senior Sales Engineer to join our Solutions Consulting team. This is a remote role based in Taiwan, reporting to the Head of Solution Engineering, Greater China.
As a critical technical partner, you will drive the digital transformation of our enterprise customers by providing expert thought leadership and high-impact technical guidance. You will be responsible for the end-to-end technical sales process, ensuring our solutions are positioned to solve complex business challenges effectively.
What you’ll do (Role Expectations)
- Provide technical thought leadership and advice to enterprise customers on how to transform their digital experience
- Take total ownership of the technical sale and all associated processes
- Identify and qualify technical opportunities while developing and maintaining trusted advisor relationships with key customer stakeholders
- Deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations to ensure successful solution deployments
Who You Are (Success Profile)
- You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
- You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
- You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
- You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
- You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.
What We’re Looking for (Minimum Qualifications)
- Bachelor’s degree or an equivalent combination of education and professional experience
- 7+ years of experience in presales roles, with at least 5 years specifically focused on selling security solutions and technologies
- Hands-on experience with systems installation and administration of routers/switches
- Deep technical knowledge of network security principles and applications
What Will Make You Stand Out (Preferred Qualifications)
- Technical proficiency with GPO, Active Directory/LDAP, and SSO/SAML integrations
- Strong understanding of HTTP and web security technologies, including proxies, caches, and firewalls
#LI-Remote
#LI-LK2
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.
Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:
- Various health plans
- Time off plans for vacation and sick time
- Parental leave options
- Retirement options
- Education reimbursement
- In-office perks, and more!
Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.
By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.
Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.
Pay Transparency
Zscaler complies with all applicable federal, state, and local pay transparency rules.
Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.
Ready to apply?
Apply to Zscaler
[Internal] Senior Program Management Specialist (CS Program Management)
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Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview Senior Program Management Specialist (CS Program Management)
To design, establish, and continuously optimize operational processes to enhance efficiency and deliver exceptional customer experiences.
What You Will Do
- Strategic Process Innovation: Lead the vision for process development across the department. Refine complex workflows across the department and develop scalable frameworks that support long-term organizational growth and agility.
- Advanced Data Analytics and Insights: Oversee the development of sophisticated analytical models to predict trends, identify root causes, and inform strategic decisions. Drive continuous improvement by leveraging predictive analytics and other advanced methodologies.
- Cross-Functional Leadership & Change Management: Act as a liaison across multiple departments, fostering a culture of collaboration and change management. Influence senior stakeholders to prioritize process enhancements and automation initiatives aligned with overarching organizational objectives.
- End-to-End Project Portfolio Management: Manage a portfolio of complex, multi-phase projects with strategic importance. Oversee resource allocation, risk mitigation, and change management plans to ensure successful implementation and sustained impact.
Basic Qualifications
- Require 8 years working experience
- Proven experience in establishing and optimizing large-scale operational processes.
- Strong ability to define and use performance metrics to identify areas for improvement and measure optimization success.
- Ability to thrive in a dynamic, fast-paced environment and manage multiple priorities effectively.
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Ready to apply?
Apply to Coupang Internal
Senior Program Management Specialist (CS Program Management)
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Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview Senior Program Management Specialist (CS Program Management)
To design, establish, and continuously optimize operational processes to enhance efficiency and deliver exceptional customer experiences.
What You Will Do
- Strategic Process Innovation: Lead the vision for process development across the department. Refine complex workflows across the department and develop scalable frameworks that support long-term organizational growth and agility.
- Advanced Data Analytics and Insights: Oversee the development of sophisticated analytical models to predict trends, identify root causes, and inform strategic decisions. Drive continuous improvement by leveraging predictive analytics and other advanced methodologies.
- Cross-Functional Leadership & Change Management: Act as a liaison across multiple departments, fostering a culture of collaboration and change management. Influence senior stakeholders to prioritize process enhancements and automation initiatives aligned with overarching organizational objectives.
- End-to-End Project Portfolio Management: Manage a portfolio of complex, multi-phase projects with strategic importance. Oversee resource allocation, risk mitigation, and change management plans to ensure successful implementation and sustained impact.
Basic Qualifications
- Require 8 years working experience
- Proven experience in establishing and optimizing large-scale operational processes.
- Strong ability to define and use performance metrics to identify areas for improvement and measure optimization success.
- Ability to thrive in a dynamic, fast-paced environment and manage multiple priorities effectively.
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Ready to apply?
Apply to Coupang
Payroll Specialist Lead - China Payroll (Individual Contributor)
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About Remote
With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role.
We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
What this job can offer you
The Payroll Specialist Lead - China payroll is a critical role within Remote’s dynamic global payroll organization. Nestled within our EOR and Payroll Operations Team, this role is responsible for delivering accurate, compliant payroll operations within assigned countries while also contributing to the improvement and scalability of our global payroll processes.
You will work closely with internal stakeholders across Payroll Operations, Tax, Finance, Product and Customer Success, while coordinating with diverse payroll partners where applicable.
This role is well suited for a mid-to-senior career payroll ops professional who has deep hands-on experience running payroll in complex environments and is comfortable operating in globally distributed teams.
What you bring
- Brings meaningful mid-senior career experience in Pakistani payroll operations, including hands-on responsibility for end-to-end payroll processing in Pakistan
- Has managed payroll in multi-country environments or global organizations, with exposure to different payroll systems and local regulatory frameworks.
- Demonstrates strong understanding of payroll controls, reconciliations, statutory reporting, and compliance requirements.
- Comfortable working with internal and external stakeholders in Remote’s payroll ecosystem, and coordinating cross-functional stakeholders.
- Analytical and detail-oriented, with strong problem-solving skills and the ability to manage complex payroll scenarios.
- Strong written and oral communicator, comfortable working in asynchronous and globally distributed environments.
- Takes ownership of outcomes, raises risks early, and approaches operational challenges with curiosity and accountability.
- Comfortable working in scrappy, quick-moving start-up environments.
- Proficient in payroll tools and data analysis using in-house and external platforms
- Experience working in remote or globally distributed teams is an advantage.
- Demonstrates strong fluency in English; additional languages are a plus.
Key Responsibilities
- Ensure payroll is processed accurately, on time, and in compliance with country-specific regulations and statutory requirements.
- Own end-to-end payroll execution for assigned jurisdictions, including validation of payroll inputs, payroll calculations, and post-payroll processes.
- Act as a subject matter expert on country payroll requirements, staying up to date with legislative, tax, and regulatory developments that may impact payroll operations.
- Support the operational implementation and rollout of payroll services in new or expanding jurisdictions, ensuring payroll execution processes are effectively integrated into operational workflows.
- Serve as a key point of coordination for internal teams and external stakeholders on country payroll matters.
- Identify and resolve payroll discrepancies, operational risks, or compliance issues, exercising sound judgment when escalating complex matters.
- Contribute to the continuous improvement of payroll operational processes, identifying opportunities to streamline workflows and improve operational transparency.
- Support the development and maintenance of payroll documentation and operational knowledge to ensure processes remain clear, scalable, and aligned with internal governance requirements.
- Partner with cross-functional teams to support system enhancements, statutory updates, and operational improvements impacting payroll.
- Contribute to the adoption of automation and AI-enabled tools that improve payroll operational efficiency, accuracy, and scalability.
- Participate in testing activities related to payroll system developments, enhancements, and process improvements to ensure operational readiness.
Practicals
- You'll report to: Manager, Payroll Operations
- Team: Global Payroll Operations
- Location: APAC
- Start date: As soon as possible
Application process
- Interview with recruiter
- Interview with team members (no managers present)
- Interview with future manager
- Bar Raiser Interview
- Prior employment verification check
Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.
At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.
Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.
At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.
Benefits
- work from anywhere
- flexible paid time off
- flexible working hours (we are async)
- 16 weeks paid parental leave
- mental health support services
- stock options
- learning budget
- home office budget & IT equipment
- budget for local in-person social events or co-working spaces
How you’ll plan your day (and life)
We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.
You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.
If that sounds like something you want, apply now!
How to apply
- Please fill out the form below and upload your CV with a PDF format.
- We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
- If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.
Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.
We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.
At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation with genuine expertise and experience. To learn more about Remote's AI guidelines check see here.
Please note we accept applications on an ongoing basis.
Ready to apply?
Apply to Remote
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Job’s Mission
As a Demand Planner, you will play a critical role in ensuring service readiness by proactively planning, kitting, and scheduling spares to support sanitation and preventive maintenance activities. This role sits at the center of Field Service, Service Operations, and Supply Chain, helping minimize equipment downtime through accurate forecasting, strong material control, and effective cross‑functional coordination. You will operate in a fast‑paced, data‑driven environment where ownership, precision, and responsiveness are key to success.
What You Will Be Working On
- Kit Preparation & Management
- Build and manage clean kits to ensure Field Service Engineers and customers have all required materials prior to job execution.
- Kit Planning & Scheduling
- Develop and maintain kitting schedules aligned with preventive maintenance (PM) cycles and service demand.
- Inventory & Supplier Management
- Analyze historical demand and validate forecasts to optimize planning accuracy.
- Manage inventory levels, including excess & obsolete (E&O) materials and inventory rebalancing.
- Support NPI planning, initial stocking strategies, and part lifecycle transitions.
- Monitor MRP accuracy, resolve data integrity issues, and respond to MRP validation inquiries from purchasing teams.
- Proactively expedite materials when potential shortages are identified.
- Cross‑Functional Coordination
- Act as the primary liaison among Field Service Engineers, Customer Service Representatives, Buyers, Forecasters, and Logistics to ensure smooth execution and timely material availability.
What We Are Looking For
- Bachelor’s degree in Supply Chain, Engineering, Business, or a related field
- 3–6 years of experience in customer service, order fulfillment, material planning, or supply chain
- Knowledge of forecasting, planning, and scheduling systems, inventory management principles, and spares logistics
- Experience working with SAP and Microsoft Office (Excel, Word, PowerPoint)
- Strong planning and organizational skills, with the ability to manage multiple priorities in a deadline‑driven environment
- Excellent communication skills, including strong English proficiency (written and spoken) to support global collaboration
What Sets You Apart
- Experience in the semiconductor, electronics, or high‑volume manufacturing industry
- Hands‑on experience supporting NPI and complex part lifecycle management
- Strong data discipline with a high level of attention to detail and data integrity
- Proven ability to work independently while taking full ownership of deliverables
- Proactive mindset with the ability to anticipate issues and drive solutions across teams
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Ready to apply?
Apply to ASM
Specialist II, Demand Planning (Fluent Japanese Required)
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Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Job's mission
As a Demand Planner, you will play a critical role in ensuring service readiness by proactively planning, kitting, and scheduling spares to support sanitation and preventive maintenance activities. This role sits at the center of Field Service, Service Operations, and Supply Chain, helping minimize equipment downtime through accurate forecasting, strong material control, and effective cross‑functional coordination.
What you will be working on
- Kit Preparation & Management
- Build and manage clean kits to ensure Field Service Engineers and customers have all required materials prior to job execution.
- Kit Planning & Scheduling
- Develop and maintain kitting schedules aligned with preventive maintenance (PM) cycles and service demand.
- Inventory & Supplier Management
- Analyze historical demand and validate forecasts to optimize planning accuracy.
- Manage inventory levels, including excess & obsolete (E&O) materials and inventory rebalancing.
- Support NPI planning, initial stocking strategies, and part lifecycle transitions.
- Monitor MRP accuracy, resolve data integrity issues, and respond to MRP validation inquiries from purchasing teams.
- Proactively expedite materials when potential shortages are identified.
- Cross‑Functional Coordination
- Act as the primary liaison among Field Service Engineers, Customer Service Representatives, Buyers, Forecasters, and Logistics to ensure smooth execution and timely material availability.
What we are looking for
- Bachelor’s degree in Supply Chain, Engineering, Business, or a related field
- 3–6 years of experience in customer service, order fulfillment, material planning, or supply chain
- Knowledge of forecasting, planning, and scheduling systems, inventory management principles, and spares logistics
- Experience working with SAP and Microsoft Office (Excel, Word, PowerPoint)
- Strong planning and organizational skills, with the ability to manage multiple priorities in a deadline‑driven environment
- Excellent communication skills, including strong Japanese & English proficiency (written and spoken) to support global collaboration
What sets you apart
-
Experience supporting Japanese customers or market
-
JLPT N1 or N2 certification in Japanese
- Experience in the semiconductor, electronics, or high‑volume manufacturing industry
- Hands‑on experience supporting NPI and complex part lifecycle management
- Strong data discipline with a high level of attention to detail and data integrity
- Proven ability to work independently while taking full ownership of deliverables
- Proactive mindset with the ability to anticipate issues and drive solutions across teams
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Ready to apply?
Apply to ASM
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.
Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
The actual job grade will be determined based on skill set and experience.
Responsibilities:
- Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
- The ability to develop action plans for problem resolution and present to internal and external customers.
- Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
- Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
- Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
- Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
- Define project scope and resource planning together with BU, escalate to Manager for resource gap.
- Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
- Support CS EE /Sales/BU as one team to success site base operation/service.
Qualifications:
- Ability to work in a team environment with tight deadlines and multiple priorities.
- Bachelor Degree or above in an Engineering discipline.
- 0-3 or 4~8 years above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (EPI, CVD or PECVD relevant experience is a plus).
- Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
- Strong positive attitude with excellent customer service skills
- Clear and concise both English/Mandarin verbal and written communications
- Knowledge of structured problem solving techniques
- Ability to work in a team environment, independently and/or with limited supervision
- Ability to handle multiple tasks
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Ready to apply?
Apply to ASM
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.
Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
The actual job grade will be determined based on skill set and experience.
Responsibilities:
- Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
- The ability to develop action plans for problem resolution and present to internal and external customers.
- Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
- Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
- Projects manage new evaluations and present to client; you will be responsible for ensuring the success of the project.
- Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
- Define project scope and resource planning together with BU, escalate to Manager for resource gap.
- Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
- Support CS EE /Sales/BU as one team to success site base operation/service.
Qualifications:
- Ability to work in a team environment with tight deadlines and multiple priorities.
- Bachelor Degree or above in an Engineering discipline.
- 0-3 or 4~8 years above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (EPI, CVD or PECVD relevant experience is a plus).
- Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
- Strong positive attitude with excellent customer service skills
- Clear and concise both English/Mandarin verbal and written communications
- Knowledge of structured problem solving techniques
- Ability to work in a team environment, independently and/or with limited supervision
- Ability to handle multiple tasks
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Ready to apply?
Apply to ASM
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.
Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
The actual job grade will be determined based on skill set and experience.
Responsibilities:
- Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
- The ability to develop action plans for problem resolution and present to internal and external customers.
- Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
- Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
- Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
- Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
- Define project scope and resource planning together with BU, escalate to Manager for resource gap.
- Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
- Support CS EE /Sales/BU as one team to success site base operation/service.
Qualifications:
- Ability to work in a team environment with tight deadlines and multiple priorities.
- Bachelor Degree or above in an Engineering discipline.
- 0-3 or 4~8 years above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (EPI, CVD or PECVD relevant experience is a plus).
- Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
- Strong positive attitude with excellent customer service skills
- Clear and concise both English/Mandarin verbal and written communications
- Knowledge of structured problem solving techniques
- Ability to work in a team environment, independently and/or with limited supervision
- Ability to handle multiple tasks
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Ready to apply?
Apply to ASM
Senior/Clinical Research Associate
Share this job
Precision for Medicine is not your typical CRO. At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients. What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.
Precision for Medicine is looking for a Senior/Clinical Research Associate.
Position Summary:
The CRA provides overall support to study sites and clinical project teams engaged in clinical research studies. Adheres to applicable protocols, standard operating procedures (SOPs) and all applicable guidelines and regulatory requirements (e.g., International Council for Harmonization (ICH) -Good Clinical Practice (GCP), Good Pharmacoepidemiology Practice (GPP), and country/region-specific regulations). Acts as point of contact for study sites. The CRA is a solid team member who can execute all core responsibilities consistently across several studies using independent judgment and critical thinking. Individual works independently as study team member with minimum support in complex activities.
Essentials functions of the job included but not limited to:
- Oversees all aspects of study site management to ensure patient safety is protected, quality of data generated by managed sites resulting in consistently low query levels and in acceptable Quality Assurance reports.
- Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions.
- Updates, tracks and maintains study specific trial management tools/systems, and status reports.
- If required, manages site start up procedures including the feasibility and recruitment of potential investigators, preparation of EC/IRB submissions, collection and review of regulatory documents, review and adaptation in Patient Informed Consents, notifications to IRB, EC and regulatory authorities, as appropriate, translation of study related documentation, organization of meetings and other tasks as instructed by the Clinical Trial Manager/Project Manager.
- If required, assists the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee.
- Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues.
- Independently conducts all forms of site visits, including pre-study/ qualification, initiation, routine monitoring, and close-out visits, in accordance with the protocol, local laws, ICH-GCP and Precision SOPs. Prepares and submits for review, accurate and timely monitoring reports from all site visits (on-site and remote).
- Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs, Clinical Monitoring Plan/Site Management Plan and client requirements. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution.
- Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. Reconciles contents of the ISF with the Trial Master File (TMF). Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations.
- Communicates effectively and proactively with both site personnel and Precision Project and Clinical Trial Management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues.
- Develops and maintains good working relationship with investigators and study staff, serving as an ambassador to promote Precision high quality and professional image.
- Performs investigational product (IP) inventory, reconciliation and reviews storage and security. Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. Verifies issues or risks associated with blinded or randomized information related to IP. Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned.
- Performs data review activities, including remote EDC CRF and patient profiles review, query resolution, and assists data management and clinical data quality personnel to resolve data discrepancies
- Identifies and processes Serious Adverse Events according to the procedures defined by the study team. Also demonstrates a full understanding of the SAE reporting process.
- Identifies site risks and escalates those to Clinical Trial Manager/Project Manager with suggested contingencies. Owns the timely and appropriate resolution of the risk with minimal support from project team.
- Prepares for and attends Investigator Meetings and/or sponsor face-to-face meetings. Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements.
- Travels as necessary according to project needs.
- Performs other duties as assigned by management.
Qualifications:
Minimum Required:
- Bachelor's degree / international equivalent or equivalent combination of education and experience ideally in a business, scientific or healthcare discipline.
- Minimum of 2 years of on-site monitoring experience for CRAII; 1 year oncology and Phase I experience preferred
Other required:
- High in proficiency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
- Customer service demeanour; demonstrate flexibility and teamwork.
- Ability to focus on detail for extended periods of time, high attention to accuracy.
- Fluency in English communication, verbally and in writing.
- Working knowledge of the drug development process.
- Travelling required (60-70%)
Preferred:
- Solid experience in clinical research or related experience.
- Excellent organizational skills.
- Ability to work efficiently in a remote work environment.
Competencies:
- Good knowledge and utilization of ICH-GCP, Precision SOPs, and regulatory guidance.
- Demonstrates solid interpersonal skills.
- Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
- Good written and verbal communication skills and presentation skills.
- Ability to deliver on commitments.
- Commitment to performing professionally consistent with Precision Principles.
We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision for Medicine
Senior/Clinical Research Associate
Share this job
Precision for Medicine is not your typical CRO. At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients. What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.
Precision for Medicine is looking for a Senior/Clinical Research Associate.
Position Summary:
The CRA provides overall support to study sites and clinical project teams engaged in clinical research studies. Adheres to applicable protocols, standard operating procedures (SOPs) and all applicable guidelines and regulatory requirements (e.g., International Council for Harmonization (ICH) -Good Clinical Practice (GCP), Good Pharmacoepidemiology Practice (GPP), and country/region-specific regulations). Acts as point of contact for study sites. The CRA is a solid team member who can execute all core responsibilities consistently across several studies using independent judgment and critical thinking. Individual works independently as study team member with minimum support in complex activities.
Essentials functions of the job included but not limited to:
- Oversees all aspects of study site management to ensure patient safety is protected, quality of data generated by managed sites resulting in consistently low query levels and in acceptable Quality Assurance reports.
- Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions.
- Updates, tracks and maintains study specific trial management tools/systems, and status reports.
- If required, manages site start up procedures including the feasibility and recruitment of potential investigators, preparation of EC/IRB submissions, collection and review of regulatory documents, review and adaptation in Patient Informed Consents, notifications to IRB, EC and regulatory authorities, as appropriate, translation of study related documentation, organization of meetings and other tasks as instructed by the Clinical Trial Manager/Project Manager.
- If required, assists the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee.
- Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues.
- Independently conducts all forms of site visits, including pre-study/ qualification, initiation, routine monitoring, and close-out visits, in accordance with the protocol, local laws, ICH-GCP and Precision SOPs. Prepares and submits for review, accurate and timely monitoring reports from all site visits (on-site and remote).
- Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs, Clinical Monitoring Plan/Site Management Plan and client requirements. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution.
- Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. Reconciles contents of the ISF with the Trial Master File (TMF). Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations.
- Communicates effectively and proactively with both site personnel and Precision Project and Clinical Trial Management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues.
- Develops and maintains good working relationship with investigators and study staff, serving as an ambassador to promote Precision high quality and professional image.
- Performs investigational product (IP) inventory, reconciliation and reviews storage and security. Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. Verifies issues or risks associated with blinded or randomized information related to IP. Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned.
- Performs data review activities, including remote EDC CRF and patient profiles review, query resolution, and assists data management and clinical data quality personnel to resolve data discrepancies
- Identifies and processes Serious Adverse Events according to the procedures defined by the study team. Also demonstrates a full understanding of the SAE reporting process.
- Identifies site risks and escalates those to Clinical Trial Manager/Project Manager with suggested contingencies. Owns the timely and appropriate resolution of the risk with minimal support from project team.
- Prepares for and attends Investigator Meetings and/or sponsor face-to-face meetings. Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements.
- Travels as necessary according to project needs.
- Performs other duties as assigned by management.
Qualifications:
Minimum Required:
- Bachelor's degree / international equivalent or equivalent combination of education and experience ideally in a business, scientific or healthcare discipline.
- Minimum of 2 years of on-site monitoring experience for CRAII; 1 year oncology and Phase I experience preferred.
Other required:
- High in proficiency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
- Customer service demeanour; demonstrate flexibility and teamwork.
- Ability to focus on detail for extended periods of time, high attention to accuracy.
- Fluency in English communication, verbally and in writing.
- Working knowledge of the drug development process.
- Travelling required (60-70%)
Preferred:
- Solid experience in clinical research or related experience.
- Excellent organizational skills.
- Ability to work efficiently in a remote work environment.
Competencies:
- Good knowledge and utilization of ICH-GCP, Precision SOPs, and regulatory guidance.
- Demonstrates solid interpersonal skills.
- Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment.
- Good written and verbal communication skills and presentation skills.
- Ability to deliver on commitments.
- Commitment to performing professionally consistent with Precision Principles.
We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision Medicine Group
Senior Clinical Project Manager/Clinical Project Manager
Share this job
Precision for Medicine is not your typical CRO. At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients. What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.
Position Summary:
The Senior/Project Manager plans, directs, coordinates, and delivers activities for designated clinical-study projects to ensure that project objectives of quality, scope, cost, and time are accomplished.
PM will either manage regional trials (moderate complexity) and/or supportive role in managing complex global trials. The essential functions below will describe the PM acting in a primary / lead PM role on a study. When in a supportive role on a global study, the essential functions will be delegated by the Global Lead.
Essential functions of the job include but are not limited to:
• Serve as primary point-of-contact and primary escalation point to the client
• Coordinate and oversees all functional services including external vendors to the established timeline and budget
• Manage the study budget, ensuring project remains within scope and that any out of scope activities are identified early and handled as appropriate. • Ensure functional areas are fully aware of the study scope and are managing the scope for their functional areas accordingly.
• Manage the financial health of assigned studies, including oversight of the project profitability, billable project hours, and compliance with on time, accurate billing and forecasting to support business objectives.
• Develop robust and comprehensive project plans, including timelines and proactive risk management and mitigation, to guide all parameters of trial execution with consistency and quality
• Ensure Quality management for assigned projects, including eTMF Inspection readiness, implementation of quality notification incident forms and / or corrective and preventative action plans to address any quality findings.
• Maintain integrated collaboration with all functional operations in the delivery of the program and review as necessary of other study documentation
• Establish tracking metrics to monitor trial and team progress towards project goals
• Prepare project status updates and report on progress to clients and senior management, including reporting on key performance indicators, offering solutions and opportunities as they arise
• Lead both internal and client meetings and set expectations for the project team
• Communicate effectively with client and Precision management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues
• Ensure study specific training is implemented in collaboration with functional areas and ensure study specific training compliance for the duration of the project
• Support business development and marketing activities as appropriate, including travel to Bid Defence meetings as required
• Perform other duties as assigned by management
• Remain compliant with organisational training, time-reporting and any other administrative duties as required
• Provides on-going feedback for functional team members including annual performance reviews
• Ability to travel domestically and internationally including overnight stays
Qualifications:
Minimum Required:
• Degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred
• Minimum of 4-7 years of clinical research experience or proven competencies for this position and a minimum of 2-4 years of leading a project
• Experience managing regional trials (moderate complexity) and/or supportive role in managing complex global trials
Other Required:
• Experience with Microsoft Office Products (Outlook, Word, Excel, PowerPoint), Microsoft Project,eTMF, EDC and CTMS
• Good communication and interpersonal skills to effectively interface with others in a team setting
• Good organizational skills, attention to detail, and a customer service demeanor
• Mandarin Speaking as this is required to cover East Asia market
Competencies:
• Demonstrates knowledge of ICH-GCP, relevant Precision SOPs, as well as the ability to implement such items
• Working knowledge of project management techniques and tools
• Experience working in a cross-functional project management environment
• Fundamental understanding of cross-functional management
• Fundamental understanding of project planning, risk management and change management with an awareness of appropriate escalation
• High level of integrity and must inspire and demand the highest standards from a professional and ethical perspective
• Ability to lead and inspire excellence within a study team
• Ability to create an environment where study team members have a sense of ownership that will lead to increases in productivity and efficiency
• Results oriented, accountable, motivated and flexible
• Good time management, negotiation, critical thinking, decision making, analytical and interpersonal skills
• Good presentation, verbal and written communications skills
• Fundamental understanding of project management software
• Experience in pharmaceutical and/or device research required
We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision for Medicine
Clinical Research Associate II
Share this job
Precision for Medicine is not your typical CRO. At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients. What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.
Precision for Medicine is looking for an CRA II (based in Shanghai and Beijing or Taiwan)
Position Summary:
The CRA II provides overall support to study sites and clinical project teams engaged in clinical research studies. Adheres to applicable protocols, standard operating procedures (SOPs) and all applicable guidelines and regulatory requirements (e.g., International Council for Harmonization (ICH) -Good Clinical Practice (GCP), Good Pharmacoepidemiology Practice (GPP), and country/region-specific regulations). Acts as point of contact for study sites. The CRA is a solid team member who can execute all core responsibilities consistently across several studies using independent judgment and critical thinking. Individual works independently as study team member with minimum support in complex activities.
Essentials functions of the job included but not limited to:
- Oversees all aspects of study site management to ensure patient safety is protected, quality of data generated by managed sites resulting in consistently low query levels and in acceptable Quality Assurance reports.
- Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions.
- Updates, tracks and maintains study specific trial management tools/systems, and status reports.
- If required, manages site start up procedures including the feasibility and recruitment of potential investigators, preparation of EC/IRB submissions, collection and review of regulatory documents, review and adaptation in Patient Informed Consents, notifications to IRB, EC and regulatory authorities, as appropriate, translation of study related documentation, organization of meetings and other tasks as instructed by the Clinical Trial Manager/Project Manager.
- If required, assists the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee.
- Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues.
- Independently conducts all forms of site visits, including pre-study/ qualification, initiation, routine monitoring, and close-out visits, in accordance with the protocol, local laws, ICH-GCP and Precision SOPs. Prepares and submits for review, accurate and timely monitoring reports from all site visits (on-site and remote).
- Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs, Clinical Monitoring Plan/Site Management Plan and client requirements. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution.
- Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. Reconciles contents of the ISF with the Trial Master File (TMF). Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations.
- Communicates effectively and proactively with both site personnel and Precision Project and Clinical Trial Management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues.
- Develops and maintains good working relationship with investigators and study staff, serving as an ambassador to promote Precision high quality and professional image.
- Performs investigational product (IP) inventory, reconciliation and reviews storage and security. Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. Verifies issues or risks associated with blinded or randomized information related to IP. Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned.
- Performs data review activities, including remote EDC CRF and patient profiles review, query resolution, and assists data management and clinical data quality personnel to resolve data discrepancies
- Identifies and processes Serious Adverse Events according to the procedures defined by the study team. Also demonstrates a full understanding of the SAE reporting process.
- Identifies site risks and escalates those to Clinical Trial Manager/Project Manager with suggested contingencies. Owns the timely and appropriate resolution of the risk with minimal support from project team.
- Prepares for and attends Investigator Meetings and/or sponsor face-to-face meetings. Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements.
- Travels as necessary according to project needs.
- Performs other duties as assigned by management.
Qualifications:
Minimum Required:
- Bachelor's degree / international equivalent or equivalent combination of education and experience ideally in a business, scientific or healthcare discipline.
- Minimum of 2 years of on-site monitoring experience; 1 year oncology experience；
- Global Clinical Trial experience
Other required:
- High in proficiency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
- Customer service demeanour; demonstrate flexibility and teamwork.
- Ability to focus on detail for extended periods of time, high attention to accuracy.
- Fluency in English communication, verbally and in writing.
- Working knowledge of the drug development process.
- Travelling required (60-70%)
Preferred:
- Solid experience in clinical research or related experience.
- Excellent organizational skills.
- Ability to work efficiently in a remote work environment.
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision for Medicine
Project Support Specialist
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Precision for Medicine is not your typical CRO. At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients. What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.
We are hiring for Project Support Specialist.
The Project Support Specialist serves as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned. The PSS is a solid team member who can execute, with some oversight, all core responsibilities consistently across several studies using independent judgment and critical thinking. The PSS effectively collaborates with their cross-functional team members and will take on new or expanded responsibilities when appropriate and with proper training. The PSS II prioritizes their work and collaborates with the project team to ensure a consistent understanding of the timing for completion of work products.
Essential functions of the job include but are not limited to:
- Manages the meeting lifecycle including scheduling internal and external meetings, preparing, and circulating agendas, taking meeting minutes, circulating, and updating meeting minutes based on team member input, and filing meeting agendas and minutes in the Trial Master File.
- Assists with creation and maintenance of the project timeline in MS Project or similar system. Collects updates from team members, captures and documents these updates, and ensures updates are communicated to the cross-functional study team.
- Performs an array of activities and tasks in clinical systems applicable to their role and project scope.
- Manages study-specific training lifecycle by collecting, tracking, and loading training materials, assigning team members to appropriate training, and documenting completion of study-specific training in appropriate systems. Manages the maintenance of training records and files records in the Trial Master File.
- Identifies gaps in training by reviewing team member training compliance on a defined periodic basis and engages appropriate team members to ensure training completeness. Escalates to the Project Manager as needed.
- Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors, and others as appropriate.
- Creates project-specific email boxes and maintains appropriate access to study team members.
- Manages user access to study systems by submitting user requests to the Helpdesk or similar, by reviewing team member access on a defined periodic basis, and documenting access reviews. Ensure rapid removal of system access for team members no longer affiliated with the study.
- Orders study supplies and addresses queries on study supplies.
- Prepares study binder materials and works with vendor to ensure proper binder creation and shipping to study sites. Works with vendor to obtain project-related cost estimates. Ensures vendor quotes align with invoices for completed binders and consults directly with Project Manager to approve vendor payments.
- Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager, or other project leader.
- Manages the addition and removal of project team members in the finance system, including assignment of team members to specific tasks for time tracking.
- Reviews and approves weekly time reporting by team members. Identifies and escalates time reporting concerns to the Project Manager.
- With oversight by the Safety Lead, supports the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable.
- Manages the translation of site level documents, as applicable, per local and regional standards through document collection, tracking, vendor collaboration, engagement of stakeholders to evaluate translation completeness and vendor payments.
- Supports the management of project-specific vendors by assisting with development of the Vendor Management Plan, providing vendors with project trainings and access to systems, tracking vendor issues and overseeing vendor invoicing and payments.
- Manages the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
- Supports the Project Manager with the production of various study plans, reports and updates (e.g., PM plan, country/site initiation, activation, recruitment) including preparing initial drafts, managing the collection of team member input, and finalizing content.
- Collects data and maintains monthly Key Performance Indicators (KPIs) and project health data. Circulates data to the Project Manager and internal team members as appropriate.
- Collects functional team input for the quarterly inspection readiness review.
- May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
- Supports the Project Manager in the creation and maintenance of the Sponsor-facing study story board.
- Supports the Project Manager in tracking out of scope work. Prepares, with guidance, materials required for the submission of change orders.
- Performs other duties as assigned by the Project Manager.
Qualifications:
Minimum Required:
- 4-year college degree or international equivalent; or equivalent experience ideally in a business, scientific or healthcare discipline
- Minimum 2 years relevant experience or demonstrated competencies in the key requirements of the role.
Other Required:
- Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
- Customer service demeanor; demonstrate flexibility, teamwork, and a keen attention to detail.
- Ability to communicate both verbally and in writing at the English proficiently.
We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision for Medicine
Project Support Specialist
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Precision for Medicine is not your typical CRO. At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients. What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.
We are hiring for Project Support Specialist.
The Project Support Specialist serves as a member of the project team providing cross-functional support with the goal of contributing toward efficient management of the studies to which they are assigned. The PSS is a solid team member who can execute, with some oversight, all core responsibilities consistently across several studies using independent judgment and critical thinking. The PSS effectively collaborates with their cross-functional team members and will take on new or expanded responsibilities when appropriate and with proper training. The PSS II prioritizes their work and collaborates with the project team to ensure a consistent understanding of the timing for completion of work products.
Essential functions of the job include but are not limited to:
- Manages the meeting lifecycle including scheduling internal and external meetings, preparing, and circulating agendas, taking meeting minutes, circulating, and updating meeting minutes based on team member input, and filing meeting agendas and minutes in the Trial Master File.
- Assists with creation and maintenance of the project timeline in MS Project or similar system. Collects updates from team members, captures and documents these updates, and ensures updates are communicated to the cross-functional study team.
- Performs an array of activities and tasks in clinical systems applicable to their role and project scope.
- Manages study-specific training lifecycle by collecting, tracking, and loading training materials, assigning team members to appropriate training, and documenting completion of study-specific training in appropriate systems. Manages the maintenance of training records and files records in the Trial Master File.
- Identifies gaps in training by reviewing team member training compliance on a defined periodic basis and engages appropriate team members to ensure training completeness. Escalates to the Project Manager as needed.
- Establishes a study-level Share Point site or similar shared working space and ensures appropriate access to study team, sponsors, and others as appropriate.
- Creates project-specific email boxes and maintains appropriate access to study team members.
- Manages user access to study systems by submitting user requests to the Helpdesk or similar, by reviewing team member access on a defined periodic basis, and documenting access reviews. Ensure rapid removal of system access for team members no longer affiliated with the study.
- Orders study supplies and addresses queries on study supplies.
- Prepares study binder materials and works with vendor to ensure proper binder creation and shipping to study sites. Works with vendor to obtain project-related cost estimates. Ensures vendor quotes align with invoices for completed binders and consults directly with Project Manager to approve vendor payments.
- Maintains various study trackers as needed and directed by the Project Manager, Clinical Trial Manager, or other project leader.
- Manages the addition and removal of project team members in the finance system, including assignment of team members to specific tasks for time tracking.
- Reviews and approves weekly time reporting by team members. Identifies and escalates time reporting concerns to the Project Manager.
- With oversight by the Safety Lead, supports the distribution and tracking of IND Safety Reports/SUSARS/CIOMS according to the procedures defined by the study team in the project plan, as applicable.
- Manages the translation of site level documents, as applicable, per local and regional standards through document collection, tracking, vendor collaboration, engagement of stakeholders to evaluate translation completeness and vendor payments.
- Supports the management of project-specific vendors by assisting with development of the Vendor Management Plan, providing vendors with project trainings and access to systems, tracking vendor issues and overseeing vendor invoicing and payments.
- Manages the preparation, distribution, and the reconciliation of study material during applicable phases of the study (Operations Manual, ISF, patient cards, etc.) as applicable.
- Supports the Project Manager with the production of various study plans, reports and updates (e.g., PM plan, country/site initiation, activation, recruitment) including preparing initial drafts, managing the collection of team member input, and finalizing content.
- Collects data and maintains monthly Key Performance Indicators (KPIs) and project health data. Circulates data to the Project Manager and internal team members as appropriate.
- Collects functional team input for the quarterly inspection readiness review.
- May support team leaders with the production of various study reports and updates (e.g., country/site initiation, activation, recruitment).
- Supports the Project Manager in the creation and maintenance of the Sponsor-facing study story board.
- Supports the Project Manager in tracking out of scope work. Prepares, with guidance, materials required for the submission of change orders.
- Performs other duties as assigned by the Project Manager.
Qualifications:
Minimum Required:
- 4-year college degree or international equivalent; or equivalent experience ideally in a business, scientific or healthcare discipline
- Minimum 2 years relevant experience or demonstrated competencies in the key requirements of the role.
Other Required:
- Fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
- Customer service demeanor; demonstrate flexibility, teamwork, and a keen attention to detail.
- Ability to communicate both verbally and in writing at the English proficiently.
We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision Medicine Group
Senior / Clinical Research Associate
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Precision for Medicine is not your typical CRO. At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients. What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.
Precision for Medicine is looking for an Senior / CRA (based in HongKong)
Position Summary:
The CRA provides overall support to study sites and clinical project teams engaged in clinical research studies. Adheres to applicable protocols, standard operating procedures (SOPs) and all applicable guidelines and regulatory requirements (e.g., International Council for Harmonization (ICH) -Good Clinical Practice (GCP), Good Pharmacoepidemiology Practice (GPP), and country/region-specific regulations). Acts as point of contact for study sites. The CRA is a solid team member who can execute all core responsibilities consistently across several studies using independent judgment and critical thinking. Individual works independently as study team member with minimum support in complex activities.
Essentials functions of the job included but not limited to:
- Oversees all aspects of study site management to ensure patient safety is protected, quality of data generated by managed sites resulting in consistently low query levels and in acceptable Quality Assurance reports.
- Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions.
- Updates, tracks and maintains study specific trial management tools/systems, and status reports.
- If required, manages site start up procedures including the feasibility and recruitment of potential investigators, preparation of EC/IRB submissions, collection and review of regulatory documents, review and adaptation in Patient Informed Consents, notifications to IRB, EC and regulatory authorities, as appropriate, translation of study related documentation, organization of meetings and other tasks as instructed by the Clinical Trial Manager/Project Manager.
- If required, assists the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee.
- Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues.
- Independently conducts all forms of site visits, including pre-study/ qualification, initiation, routine monitoring, and close-out visits, in accordance with the protocol, local laws, ICH-GCP and Precision SOPs. Prepares and submits for review, accurate and timely monitoring reports from all site visits (on-site and remote).
- Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs, Clinical Monitoring Plan/Site Management Plan and client requirements. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution.
- Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. Reconciles contents of the ISF with the Trial Master File (TMF). Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations.
- Communicates effectively and proactively with both site personnel and Precision Project and Clinical Trial Management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues.
- Develops and maintains good working relationship with investigators and study staff, serving as an ambassador to promote Precision high quality and professional image.
- Performs investigational product (IP) inventory, reconciliation and reviews storage and security. Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. Verifies issues or risks associated with blinded or randomized information related to IP. Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned.
- Performs data review activities, including remote EDC CRF and patient profiles review, query resolution, and assists data management and clinical data quality personnel to resolve data discrepancies
- Identifies and processes Serious Adverse Events according to the procedures defined by the study team. Also demonstrates a full understanding of the SAE reporting process.
- Identifies site risks and escalates those to Clinical Trial Manager/Project Manager with suggested contingencies. Owns the timely and appropriate resolution of the risk with minimal support from project team.
- Prepares for and attends Investigator Meetings and/or sponsor face-to-face meetings. Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements.
- Travels as necessary according to project needs.
- Performs other duties as assigned by management.
Qualifications:
Minimum Required:
- Bachelor's degree / international equivalent or equivalent combination of education and experience ideally in a business, scientific or healthcare discipline.
- Minimum of 2 years of on-site monitoring experience; 1 year oncology experience；
- Global Clinical Trial experience
Other required:
- High in proficiency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint).
- Customer service demeanour; demonstrate flexibility and teamwork.
- Ability to focus on detail for extended periods of time, high attention to accuracy.
- Fluency in English communication, verbally and in writing.
- Working knowledge of the drug development process.
- Travelling required (60-70%)
Preferred:
- Solid experience in clinical research or related experience.
- Excellent organizational skills.
- Ability to work efficiently in a remote work environment.
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision for Medicine
Senior Clinical Project Manager/Clinical Project Manager
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Precision for Medicine is not your typical CRO. At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients. What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.
Position Summary:
The Senior/Project Manager plans, directs, coordinates, and delivers activities for designated clinical-study projects to ensure that project objectives of quality, scope, cost, and time are accomplished.
PM will either manage regional trials (moderate complexity) and/or supportive role in managing complex global trials. The essential functions below will describe the PM acting in a primary / lead PM role on a study. When in a supportive role on a global study, the essential functions will be delegated by the Global Lead.
Essential functions of the job include but are not limited to:
• Serve as primary point-of-contact and primary escalation point to the client
• Coordinate and oversees all functional services including external vendors to the established timeline and budget
• Manage the study budget, ensuring project remains within scope and that any out of scope activities are identified early and handled as appropriate. • Ensure functional areas are fully aware of the study scope and are managing the scope for their functional areas accordingly.
• Manage the financial health of assigned studies, including oversight of the project profitability, billable project hours, and compliance with on time, accurate billing and forecasting to support business objectives.
• Develop robust and comprehensive project plans, including timelines and proactive risk management and mitigation, to guide all parameters of trial execution with consistency and quality
• Ensure Quality management for assigned projects, including eTMF Inspection readiness, implementation of quality notification incident forms and / or corrective and preventative action plans to address any quality findings.
• Maintain integrated collaboration with all functional operations in the delivery of the program and review as necessary of other study documentation
• Establish tracking metrics to monitor trial and team progress towards project goals
• Prepare project status updates and report on progress to clients and senior management, including reporting on key performance indicators, offering solutions and opportunities as they arise
• Lead both internal and client meetings and set expectations for the project team
• Communicate effectively with client and Precision management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues
• Ensure study specific training is implemented in collaboration with functional areas and ensure study specific training compliance for the duration of the project
• Support business development and marketing activities as appropriate, including travel to Bid Defence meetings as required
• Perform other duties as assigned by management
• Remain compliant with organisational training, time-reporting and any other administrative duties as required
• Provides on-going feedback for functional team members including annual performance reviews
• Ability to travel domestically and internationally including overnight stays
Qualifications:
Minimum Required:
• Degree or equivalent combination of education/experience in science or health-related field. Advanced degree preferred
• Minimum of 4-7 years of clinical research experience or proven competencies for this position and a minimum of 2-4 years of leading a project
• Experience managing regional trials (moderate complexity) and/or supportive role in managing complex global trials
Other Required:
• Experience with Microsoft Office Products (Outlook, Word, Excel, PowerPoint), Microsoft Project,eTMF, EDC and CTMS
• Good communication and interpersonal skills to effectively interface with others in a team setting
• Good organizational skills, attention to detail, and a customer service demeanor
• Mandarin Speaking as this is required to cover East Asia market
Competencies:
• Demonstrates knowledge of ICH-GCP, relevant Precision SOPs, as well as the ability to implement such items
• Working knowledge of project management techniques and tools
• Experience working in a cross-functional project management environment
• Fundamental understanding of cross-functional management
• Fundamental understanding of project planning, risk management and change management with an awareness of appropriate escalation
• High level of integrity and must inspire and demand the highest standards from a professional and ethical perspective
• Ability to lead and inspire excellence within a study team
• Ability to create an environment where study team members have a sense of ownership that will lead to increases in productivity and efficiency
• Results oriented, accountable, motivated and flexible
• Good time management, negotiation, critical thinking, decision making, analytical and interpersonal skills
• Good presentation, verbal and written communications skills
• Fundamental understanding of project management software
• Experience in pharmaceutical and/or device research required
We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.
Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice.
Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionForHR@precisionmedicinegrp.com.
It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Ready to apply?
Apply to Precision Medicine Group
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
ASM is recruiting for Senior Engineer , Field Process in our ALD/EPI/PEALD/CVD business function located in Taichung. As part of a team, you'll provide process support / trouble shooting at client site. As a key driver of business success, you will play a vital role in strengthening and enabling business success through developing and improving processes run on our tool sets at customer sites. As a Field Process Engineer you will be responsible to understand our customers’ needs, and provide process support and subsequent implementation with alignment with BUs to ensure we deliver service and value to meet even exceed customers’ expectation.
Responsibilities:
- Evaluate, understand and identify current customer needs & new opportunities, while also anticipating future needs and building long-term sustainable relationship and solutions.
- Develop, maintain, and ensure relevance of technical information used by internal and external stakeholders.
- Drive and manage new product penetration & installation and subsequent process development.
- Define project scope and resource planning together with BU, escalate to Manager for resource gap.
- Drive continuous improvement of the customer experience through team, process and support tool development.
- Support CS EE /Sales/BU as one team to success new application penetration, site base operation and service.
Qualifications:
- PhD is preferred; Master/PhD in Physics, Chemistry, Materials Science, Electrical Engineering, Chemical Engineering, Mechanical engineering or a related discipline.
- Minimum of 3-5 years’ experience as process engineer, or a combination of academic and industry experience with relevant expertise in PEALD, PECVD, and thin films deposition techniques
- Strong foundational knowledge and hands on experience with semiconductor device applications (DRAM and NAND), vacuum techniques, film characterization and metrology, and thin film ALD deposition processes and equipment.
- Candidates with a track record of optimizing film deposition and process development, especially with ALD, PEALD, PECVD, Epitaxy, will be given preference
- Strong industry experience managing teams that support complex instrumentation, applications and informatics by phone and at customer locations
- Clear and concise both English/Mandarin verbal and written communications
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Ready to apply?
Apply to ASM
Sr. Customer Service Specialist (TW Complaint Experience Management)
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Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
Role 1. This role is responsible for the centralized management of all major customer incidents in Coupang Taiwan and serves as the core incident management and program management function within Customer Incident Management (CIM). The role oversees the handling, tracking, and coordination of major and high‑risk incidents to ensure consistent responses, transparent progress, and controlled risk. In addition, the role leads cross‑functional process and governance improvement initiatives derived from major incidents to drive systemic improvement and enhance operational stability and customer trust.
Role 2. This role is responsible for preventing the recurrence of major incidents by addressing issues at their root cause. Through deep analysis of incident‑driven customer and operational pain points, the role defines and drives targeted improvement and prevention mechanisms. By leveraging data analysis, incident reviews, and cross‑functional collaboration, the role leads root cause analysis, process optimization, and governance improvements to ensure effective implementation and measurable outcomes. The role aims to continuously reduce the risk of major incidents while enhancing overall customer experience and operational stability.
What You Will Do
Role 1.
- Centrally manage major customer incidents, serving as the core management role for customer incident management
- Act as the program management lead for major incidents and high‑risk situations by coordinating cross‑functional resources, timelines, and decision‑making processes
- Establish standardized incident handling and follow‑up frameworks to ensure clear workflows, transparent progress, and traceable outcomes
- Plan and drive cross‑functional process and governance improvement initiatives derived from major incidents to enable long‑term systemic improvement
- Partner closely with Customer Service, Product, Operations, Legal, Finance, and other teams to ensure effective execution of incident handling and improvement plans
- Build and maintain SOPs, internal wikis, governance processes, and points‑of‑contact (POC) lists related to incident and program management
- Regularly consolidate and report major incident status, risk assessments, improvement progress, and recommendations to leadership
Role 2.
- Lead root cause analysis for major incidents and high‑impact issues, thoroughly assessing their impact on both customers and operations
- Design and drive incident prevention and improvement initiatives across processes, policies, and systems to reduce recurrence risk
- Leverage and apply DSAT analysis to identify the underlying drivers of customer dissatisfaction and translate insights into actionable improvements
- Proactively analyze data using multiple tools and data sources, such as Zendesk, BTS, and Power BI, and initiate internal investigations when needed
- Partner closely with Customer Service, Product, Operations, and Technology teams to ensure improvement initiatives are practical and effectively implemented
- Define and track success metrics for improvement initiatives to ensure measurable impact and sustained results
- Systematically identify and prioritize opportunities to strengthen preventive mechanisms and reduce the likelihood of future major incidents
Basic Qualifications
- Bachelor’s degree in business, marketing, data analytics, information management, or a related field
- 5+ years of experience in customer experience management, customer service, customer success, operations, process improvement, or incident analysis
- Strong understanding of customer journey mapping and CX measurement tools including NPS, CSAT, and DSAT
- Strong analytical skills and structured thinking with the ability to conduct deep‑dive problem analysis
- Ability to independently analyze data and translate insights into actionable recommendations
- Proficiency in data analysis tools and incident analysis methodologies
- Proven ability to collaborate cross‑functionally and influence stakeholders to drive improvements
Preferred Qualifications
- Master’s degree in a related field
- Experience handling complex complaints, escalations, or consumer protection cases
- Hands‑on experience with CX metrics and analysis frameworks, including DSAT, VOC, and NPS
- Experience working in e-commerce, logistics, or high-growth environments
- Experience leading process optimization, quality improvement, or governance initiatives
- Familiarity with analytical and visualization tools such as Zendesk, BTS, and Power BI
- Experience in e‑commerce, platform businesses, customer service environments, or complex operations
- Proficiency in written and spoken Mandarin with working proficiency in English
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:
Ready to apply?
Apply to Coupang Internal
Sr. Customer Service Specialist (TW Complaint Experience Management)
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Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
Role 1. This role is responsible for the centralized management of all major customer incidents in Coupang Taiwan and serves as the core incident management and program management function within Customer Incident Management (CIM). The role oversees the handling, tracking, and coordination of major and high‑risk incidents to ensure consistent responses, transparent progress, and controlled risk. In addition, the role leads cross‑functional process and governance improvement initiatives derived from major incidents to drive systemic improvement and enhance operational stability and customer trust.
Role 2. This role is responsible for preventing the recurrence of major incidents by addressing issues at their root cause. Through deep analysis of incident‑driven customer and operational pain points, the role defines and drives targeted improvement and prevention mechanisms. By leveraging data analysis, incident reviews, and cross‑functional collaboration, the role leads root cause analysis, process optimization, and governance improvements to ensure effective implementation and measurable outcomes. The role aims to continuously reduce the risk of major incidents while enhancing overall customer experience and operational stability.
What You Will Do
Role 1.
- Centrally manage major customer incidents, serving as the core management role for customer incident management
- Act as the program management lead for major incidents and high‑risk situations by coordinating cross‑functional resources, timelines, and decision‑making processes
- Establish standardized incident handling and follow‑up frameworks to ensure clear workflows, transparent progress, and traceable outcomes
- Plan and drive cross‑functional process and governance improvement initiatives derived from major incidents to enable long‑term systemic improvement
- Partner closely with Customer Service, Product, Operations, Legal, Finance, and other teams to ensure effective execution of incident handling and improvement plans
- Build and maintain SOPs, internal wikis, governance processes, and points‑of‑contact (POC) lists related to incident and program management
- Regularly consolidate and report major incident status, risk assessments, improvement progress, and recommendations to leadership
Role 2.
- Lead root cause analysis for major incidents and high‑impact issues, thoroughly assessing their impact on both customers and operations
- Design and drive incident prevention and improvement initiatives across processes, policies, and systems to reduce recurrence risk
- Leverage and apply DSAT analysis to identify the underlying drivers of customer dissatisfaction and translate insights into actionable improvements
- Proactively analyze data using multiple tools and data sources, such as Zendesk, BTS, and Power BI, and initiate internal investigations when needed
- Partner closely with Customer Service, Product, Operations, and Technology teams to ensure improvement initiatives are practical and effectively implemented
- Define and track success metrics for improvement initiatives to ensure measurable impact and sustained results
- Systematically identify and prioritize opportunities to strengthen preventive mechanisms and reduce the likelihood of future major incidents
Basic Qualifications
- Bachelor’s degree in business, marketing, data analytics, information management, or a related field
- 5+ years of experience in customer experience management, customer service, customer success, operations, process improvement, or incident analysis
- Strong understanding of customer journey mapping and CX measurement tools including NPS, CSAT, and DSAT
- Strong analytical skills and structured thinking with the ability to conduct deep‑dive problem analysis
- Ability to independently analyze data and translate insights into actionable recommendations
- Proficiency in data analysis tools and incident analysis methodologies
- Proven ability to collaborate cross‑functionally and influence stakeholders to drive improvements
Preferred Qualifications
- Master’s degree in a related field
- Experience handling complex complaints, escalations, or consumer protection cases
- Hands‑on experience with CX metrics and analysis frameworks, including DSAT, VOC, and NPS
- Experience working in e-commerce, logistics, or high-growth environments
- Experience leading process optimization, quality improvement, or governance initiatives
- Familiarity with analytical and visualization tools such as Zendesk, BTS, and Power BI
- Experience in e‑commerce, platform businesses, customer service environments, or complex operations
- Proficiency in written and spoken Mandarin with working proficiency in English
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:
Ready to apply?
Apply to Coupang
We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry. Here, you lead with innovative thinking, grow along with us, and join the smartest team in the industry.
This type of work—work that changes the world—is what the tech industry was founded on. So, if you're ready to seize the endless opportunities and leave your mark, come join us.
THE ROLE
EverPure Taiwan is seeking a dynamic and driven Sales Hunter to join our Enterprise team in Taiwan. In this role, you’ll be at the forefront of developing new business, working with our channel resellers and key customer accounts. Collaborate with Sales, Pre-sales, Partner sales, and Field Marketing teams to drive success in the Enterprise private sector.
WHAT YOU'LL DO
As an Account Executive, you will:
- Promote Innovative Solutions: Advocate for our all-flash enterprise storage technology.
- Build Relationships: Foster strong connections with customers, ensuring high satisfaction.
- Lead and Strategize: Direct pursuit teams and develop account plans to secure new customers.
- Manage Sales Pipeline: Drive activities to meet and exceed sales quotas.
- Collaborate with Partners: Work with Channel, GSI, and Ecosystem Partners to position EverPure.
- Execute Account Strategies: Develop and implement strategies to close deals consistently.
- Deliver Results: Surpass quotas, maintain a strong pipeline, and drive referenceable business.
- Communicate Effectively: Present proposals highlighting EverPure’s benefits.
WHAT YOU BRING
To excel in this role, you should have:
- Sales Passion: A strong drive for sales and relationship building.
- Enterprise Experience: Experience with direct/indirect sales on Enterprise accounts.
- Partner Collaboration: Experience working with Channel, GSI, and Ecosystem Partners.
- Prospecting Skills: Advanced skills in engaging new customers required.
- Ambition and Drive: A goal-oriented attitude and desire to drive change.
- Proven Success: A track record of exceeding quotas and maintaining a robust pipeline.
- Adaptability: Ability to thrive in a fast-paced environment.
- Industry Knowledge: Understanding of cloud computing and Data Centre Architecture.
- Communication Skills: Excellent time management and communication abilities.
- Experience: 8+ years of field sales experience.
- Language Skills: Native/Bilingual Mandarin and professional English proficiency.
Join EverPure Taiwan and be part of a team that's redefining data storage. Apply now and unleash your potential!
WHAT YOU CAN EXPECT FROM US:
- Innovation: We celebrate those who think critically, like a challenge, and aspire to be trailblazers.
- Growth: We give you the space and support to grow along with us and to contribute to something meaningful. We have been named Fortune's Best Workplaces in Technology™, Fortune's Best Workplaces in the Bay Area™, and certified as a Great Place to Work®!
- Team: We build each other up and set aside ego for the greater good.
And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events. Check out purebenefits.com for more information.
ACCOMMODATIONS AND ACCESSIBILITY:
Candidates with disabilities may request accommodations for all aspects of our hiring process. For more on this, contact us at TA-Ops@purestorage.com if you’re invited to an interview.
OUR COMMITMENT TO A STRONG AND INCLUSIVE TEAM:
We’re forging a future where everyone finds their rightful place and where every voice matters. Where uniqueness isn’t just accepted but embraced. That’s why we are committed to fostering the growth and development of every person, cultivating a sense of community through our Employee Resource Groups and advocating for inclusive leadership.
Everpure is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.
Join us and bring your best.
Bring your bold.
Pure and simple.
Ready to apply?
Apply to Everpure
Senior Manager, Operations (Taiwan)
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Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years.
ABOUT THE TEAM
The Taiwan Team at Anduril is responsible for capturing and expanding business in Taiwan. The team networks across the company and customers to orchestrate operations across business lines and functional areas to deliver technology to Taiwan. The team is comprised of Business Development, Program Management, Operations and Supply Chain professionals responsible for delivering capability at scale in a timely manner.
WHAT YOU’LL DO
- Strategic Leadership & Customer Engagement: Partner with the Taiwan Country Lead to define and execute the country strategy, driving capture efforts, effective customer engagement, and ensuring clarity and focus across a broad portfolio of programs, recruiting, and regional initiatives.
- Operational Excellence & Scaling: Lead the resolution of complex business operations problems to ensure smooth scaling in Taiwan and the broader region. Facilitate cross-functional collaboration, overseeing program planning, budget management, import/export of technology, and overall operational efficiency.
- Enable Business Lines & Cohesive Execution: Unify and enable Anduril's Divisions and Business Lines operating in Taiwan, providing critical onboarding, customer expertise, planning support, and communications. Drive coherent cross-business line execution, converting pilot programs to programs of record, ensuring excellent sustainment, and representing product/engineering needs.
- Localization & Industrial Base Development: Spearhead effective localization efforts in close partnership with Supply Chain, Production, Deployments, and Sustainment teams. Develop local capacity and resilience, contribute to the industrial base, and establish strategic partnerships to shore up Anduril’s long-term success and longevity in-country.
- Infrastructure, Facilities & Security: Establish and scale the necessary physical and operational infrastructure across the region. This includes facilities management (upgrades, new developments, operational performance), and robust security measures (physical, personnel, and information systems) in collaboration with HQ SMEs.
- Logistics & Hardware Oversight: Direct logistics operations, including shipping, inventory management, and last-mile delivery of hardware assets, ensuring seamless support for in-country programs.
- Export Control & Regulatory Compliance: Ensure strict adherence to all export regulations (e.g., EAR, ITAR) and other local and international compliance requirements for hardware and knowledge transfers, working closely with Anduril’s legal and compliance teams.
- Talent & Team Development: Champion local hiring, conduct headcount analyses, and oversee talent development initiatives, including mentoring, performance measurement, and career progression, fostering a strong Anduril culture in the region.
- Brand & External Representation: Act as a key representative for Anduril to customers, partners, and the public, embodying our ethos and effectively communicating our innovative approach to next-generation defense technology. Work with Communications and USG agencies to develop Anduril's brand in-country.
REQUIRED QUALIFICATIONS
- You have 8+ years of varied experience in an operating role at a high-growth technology company, starting a venture, or in finance or consulting
- You have excellent written and communication skills, and have the ability to communicate in both English and Mandarin
- You love solving complex, ambiguous, cross-functional problems in a people-centric way
- You’re both high ownership and low ego, approaching everything with strong outcome orientation and high humility
- You’re highly detail oriented and data-driven
- You’re discerning and an incredibly fast learner
- Ability to obtain and hold a Taiwanese government security clearance
PREFERRED QUALIFICATIONS
- Previous military or government experience, or experience working with government and/or defense customers
- Previous experience working in the tech industry
- Experience managing technical projects
- Technical acumen and deep familiarity with AI and autonomous systems
The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including:
Benefits
At Anduril, we invest in our people. Our comprehensive, competitive benefits package (available at little to no cost to employees) ensures you’re supported in health, recovery, and whatever comes next. For more information, Explore Our Benefits.
Protecting Yourself from Recruitment Scams
Anduril is committed to maintaining the integrity of our Talent acquisition process and the security of our candidates. We've observed a rise in sophisticated phishing and fraudulent schemes where individuals impersonate Anduril representatives, luring job seekers with false interviews or job offers. These scammers often attempt to extract payment or sensitive personal information.
To ensure your safety and help you navigate your job search with confidence, please keep the following critical points in mind:
-
No Financial Requests: Anduril will never solicit payment or demand personal financial details (such as banking information, credit card numbers, or social security numbers) at any stage of our hiring process. Our legitimate recruitment is entirely free for candidates.
- Please always verify communications:
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
@anduril.comaddress. - Via Agency Partner: If contacted by a recruiting agency for an Anduril role, their email will clearly identify their agency. If you suspect any suspicious activity, please verify the agency's authenticity by reaching out to contact@anduril.com.
- Direct from Anduril: If you receive an email from one of our recruiters, it will only come from an
-
Exercise Caution with Unsolicited Outreach: If you receive any communication that appears suspicious, contains grammatical errors, or makes unusual requests, do not engage. Always confirm the sender's email domain is @anduril.com before providing any personal information or clicking on links.
-
What to Do If You Suspect Fraud: Should you encounter any questionable or fraudulent outreach claiming to be from Anduril, please report it immediately to contact@anduril.com. Your proactive caution is invaluable in protecting your personal information and upholding the security and trustworthiness of our recruitment efforts.
Data Privacy
To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.
By submitting your application, you consent to Anduril Industries using a third-party service provider to conduct pre-employment risk, integrity, and due diligence screening and assessing potential risks as part of your application process. This third-party service provider provides risk-intelligence services that may include analysis of sanctions and watchlists, adverse media, public-record information, and other lawful open-source or commercial data sources. This third-party service provider does not act as a consumer reporting agency. Use of this provider helps to ensure compliance with applicable laws and protect technology, intellectual property, and organizational security.
Ready to apply?
Apply to Anduril Industries
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Job's mission
Introduction to the job. Example:
As a Field Service Engineer (FSE) at ASM, you’ll be at the heart of our customer operations. This role is your chance to gain hands-on experience with our advanced semiconductor equipment and contribute to our customers’ success by ensuring our technology performs flawlessly. Join a supportive team and grow your technical skills in a fast-moving, innovative environment.
What you will be working on
- Order Management & Fulfillment & Setup targets according to agreed SLAs and drive for achievements
- Lookahead Prevention on operation and escalations.
- Foresee demand and plan material delivery to support customer demand and propose / lead long term solution.
- Drive material readiness to deliver against Customer requirements
- Lead discussion /Proactive manage Internal /external customer, attend customer meetings as required by customer needs.
- Lead, present and drive customer interactions with effective outcomes in difficult customer situations.
- Spares Ordering/Processing
- Urgent customer order expedites.
- Consignment replenishment.
- Verifies and tracks customer backorders.
- Follow all ASM and Customer processes, e.g. RMA, FA, etc.
- Ensures 100% accuracy on the mutually aligned and agreed upon billing amount to be invoiced, including processing of credits/debits.
- Generates and provides weekly/monthly reports for customer on time delivery.
- Work with Global Planners to ensure any stocking level adjustments that may be required to support customer demand.
- Other duties as assigned.
What we are looking for
- 5~10 years of customer service within a high-tech environment is preferrable or an equivalent combination of education and experience from which comparable knowledge, skills and ability has been achieved.
- Strong interpersonal communication (internal/ external), presentation skills and stakeholder management.
- Intermediate skills in SAP, Microsoft Excel, e.g. VLOOKUP, Pivot Tables, Macros, etc.
- Demonstrated experience in Sales & Distribution and/or Materials Management.
- Comprehension of Customer Service processes, e.g. order management, inventory reconciliations, and invoicing.
- Must have high “sense of urgency” and “know how” for escalation to proper stakeholders.
- Ability to prioritize, manage time effectively and work autonomously.
- Open-minded and remain flexible (approach/work schedule).
What sets you apart
- Bachelor's degree in business administration, supply chain or accounting preferred.
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Ready to apply?
Apply to ASM
General Talent Community - Taiwan (Disability Inclusion Initiative)
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About Us
Our leading SaaS-based Global Employment Platform™ enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we’re dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.
Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.
The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.
At G-P, we assist organizations in building exceptional global teams in days, not months—streamlining the hiring, onboarding, and management process to unlock growth potential for all.
G-P Taiwan is actively seeking to hire talented and qualified professionals with disabilities, in accordance with our commitment to diversity and our obligations under Taiwan's People with Disabilities Rights Protection Act. We are building a talent pool for a variety of future professional roles for GP Taiwan. This initiative is a core part of our commitment to fostering an inclusive and diverse workplace where all employees can thrive.
About this Talent Community
G-P is committed to building a robust and diverse talent pipeline in Taiwan to support our future growth. This is a general expression of interest for potential future opportunities across our business.
While there are no specific roles open at this moment, we encourage talented individuals with a passion for global business to apply. By joining our talent community, your profile will be reviewed by our Talent Acquisition team for potential future roles that align with your skills and experience.
We are building a talent pool for a variety of future professional roles for GP Taiwan, including positions in:
- Operations
- Customer Support
- Finance
- Sales and Business Development
- Human Resources
- Product,Technology and Strategy
What You Will Do
This is not an active job opening. By joining this talent community, you are expressing interest in future opportunities. When a suitable role becomes available, the specific responsibilities and requirements will be defined and shared with qualified candidates from this pool.
Who We're Looking For:
- Previous professional experience in one of the fields listed above (Sales, Human Resources, Customer Support, Finance etc.)
- Proficiency in a professional, remote-first work environment.
- Strong communication and collaboration skills.
- Fluency in English
- Experience working in a dynamic, international or multi-national company would be advantageous.
- Candidates holding a valid Disability ID (身心障礙證明) in accordance with Taiwanese law will be given priority consideration.
Our Commitment to Inclusivity & Accommodations:
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P is committed to providing reasonable accommodations to individuals with disabilities. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com
Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:
- Sales Roles: This position is eligible for a commission structure in addition to base salary.
- Non-Sales Roles: This position is eligible for an annual bonus which is paid dependent on various factors, including and without limitation, individual and company performance in addition to base salary.
Benefits
G-P values its employees and offers excellent benefits and perks including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, sabbatical after 5 years and more.
Individuals residing, or applying to work, in the United States: California or Philadelphia, Pennsylvania, please review the following additional information:
G-P will consider qualified applicants with arrest or conviction records in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Los Angeles applicants can review additional information regarding the Los Angeles City Fair Chance Act here: Fair Chance Initiative for Hiring Ordinance, and Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: Fair Chance Poster. Any consideration of a candidate’s background check with arrest or conviction records will include an individualized assessment based on the factors required by applicable law, including the candidate’s specific record and the duties and requirements of the specific job.
G-P. Global Made Possible.
G-P is a proud Equal Opportunity Employer, and we are committed to building and maintaining a diverse, equitable and inclusive culture that celebrates authenticity. We prohibit discrimination and harassment against employees or applicants on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other legally protected status.
G-P also is committed to providing reasonable accommodations to individuals with disabilities. Individuals with disabilities are encouraged to apply for these positions. If you need an accommodation due to a disability during the interview process, please contact us at careers@g-p.com.
Ready to apply?
Apply to G-P
Business Development Manager - Taiwan
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Our Mission: Why Lighthouse?
At Lighthouse, we’re on a mission to revolutionize commercial strategy as hospitality’s most powerful AI platform. We take the world's largest hotel data network and transform it into real-time intelligence that drives action. We don't just deliver insights; we empower businesses to make decisions that move revenue.
With $370M in Series C funding and over $100M in ARR, we are scaling at lightspeed. Our 850+ teammates across 35 countries aren't just building software—they are leveraging cutting-edge AI to help hoteliers be the first to act. Tens of thousands of hotels across 185 countries trust Lighthouse to execute their commercial strategy, including every one of the top 15 global chains and thousands of independent hotels that consistently outperform their markets. With Lighthouse AI, the intelligence gets deeper. Decisions get smarter. Actions get faster. We help hoteliers be first to act.
Lighthouse Values: Our guiding light
We are Lumineers. Our shared values keep us on a collaborative path fostering a cultural and customer centric environment
- Pursuit of greatness: We’re innovators who care deeply about our customers’ success. Our team brings their best work, stays curious, and delivers excellence through attention to detail
- Meaningful work matters: We make every moment count by knowing what to deliver, why it matters, and how it drives Lighthouse forward
- Elevate each other: We don’t just work together - we grow together. What unites us is understanding each other as people and working toward shared goals
We’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀
Job Details
- 💼 Revenue Team
- 📍 Taiwan
- 🕜 Full-Time - Remote
What you will do
You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results.
What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals.
We work with structured sales methodology, like MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success.
Where you will have impact
- Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
- Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role.
- Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time.
- Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter.
- Become a hospitality expert. Understand the commercial challenges hotels face across pricing, distribution, and business intelligence. Position Lighthouse’s full platform as the integrated solution that replaces fragmented point tools. Know the competitive landscape inside out and run value-based ROI conversations confidently.
- Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your network.
About our team
You’ll join a global Revenue team of 150+ sales professionals across 24 countries. Our team works across the full Lighthouse product suite, helping hotels, chains, and hospitality groups achieve their commercial goals. It’s a collaborative, high-energy environment with real opportunities for career growth and the chance to learn from experienced leaders as we continue to expand our market share.
What's in it for you
- Flexible time off: Autonomy to manage your work-life balance.
- Career development: Workshops, frameworks, and training to maximize your professional potential.
- Impactful work: Shape products relied on by 85,000+ users worldwide.
- Referral bonuses: Earn rewards for bringing in new talent.
Who you are
- 2–5 years in a closing sales role, Hospitality and SaaS experience are very welcome but hunger and skill matters more than industry tenure.
- Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter.
- You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style.
- Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
- Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
- You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.
- You are fluent in written and spoken English and Mandarin.
Diversity, equity, inclusion, and belonging
Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is part of our culture. If you require reasonable accommodation at any point during the application or interview process, please notify your recruiter.
Not ticking every box? No problem! We value diverse backgrounds and unique skill sets, and we encourage individuals from all walks of life to apply. If your experience looks a little different from what we've described, but you're passionate about what we do and are a quick learner, we'd love to hear from you!
Learn more about our careers and recruitment process | Our company and leadership team | Beware of recruitment scams
Ready to apply?
Apply to LighthouseDescription
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position: Principal, Finance Business Partner (Retail)
What you will do
- Identify key input/output metrics impacting Retail P&L
- Establishes ambitious goals for the team and oneself, implementing concrete plans to achieve them, even in ambiguous or complex situation
- Track the metrics and analyze their trends & results to provide business/financial visibilities to stakeholders
- Perform root cause analysis by retrieving the right data and diving deep for actionable insights
- Facilitate daily communication with senior leaders, exerting a notable influence on both internal and external team members.
- Provide constant feedback to stakeholders, raise a flag, and recommend corrective measures to deliver WOW results
Required Qualifications
- 7-10 years of experience in business partnering, financial planning and analysis in a fast-paced retail and/or technology-oriented organization (eCommerce preferred)
- Highly analytical, detail-oriented, strong business sense, and willingness to work within a fast-paced, ambiguous and growing environment
- Ability to gather, analyze, and organize large amounts of data and provide insight and recommendation to guide and influence
- Strong Excel skills
- SQL skills
- Fluent in English
Preferred Qualifications
- MBA
- Strong SQL and PowerBI skills
- Fluent in Mandarin
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/
Equal Opportunities for All
Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.
Ready to apply?
Apply to Coupang
Principal, Finance Business Partner (Retail)
Share this job
Description
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position: Principal, Finance Business Partner (Retail)
What you will do
- Identify key input/output metrics impacting Retail P&L
- Establishes ambitious goals for the team and oneself, implementing concrete plans to achieve them, even in ambiguous or complex situation
- Track the metrics and analyze their trends & results to provide business/financial visibilities to stakeholders
- Perform root cause analysis by retrieving the right data and diving deep for actionable insights
- Facilitate daily communication with senior leaders, exerting a notable influence on both internal and external team members.
- Provide constant feedback to stakeholders, raise a flag, and recommend corrective measures to deliver WOW results
Required Qualifications
- 7-10 years of experience in business partnering, financial planning and analysis in a fast-paced retail and/or technology-oriented organization (eCommerce preferred)
- Highly analytical, detail-oriented, strong business sense, and willingness to work within a fast-paced, ambiguous and growing environment
- Ability to gather, analyze, and organize large amounts of data and provide insight and recommendation to guide and influence
- Strong Excel skills
- SQL skills
- Fluent in English
Preferred Qualifications
- MBA
- Strong SQL and PowerBI skills
- Fluent in Mandarin
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Coupang does not discriminate against disabled applicants or those with veteran status. We are proud to offer equal opportunities for all applicants.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below. https://privacy.coupang.com/en/land/jobs/
Equal Opportunities for All
Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.
Ready to apply?
Apply to Coupang InternalWho we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
We’re looking for a Senior Product Design Mechanical Engineer to join our team. In this role you will be responsible for industrial design, architecture, and design leadership.
In the day-to-day, you will be responsible for guiding the architecture of multiple products after leading a thorough industrial design study, encompassing the environment, installation, usability, and aesthetics considerations. We have a tremendous amount of telemetry and access to customers that help guide our design process. You will crawl around equipment and industrial facilities working directly with our customers to ensure we lead the industry in our product design.
We run a collaborative process working closely with Product Management, EE, FW, EPM, and Hardware leadership to make excellent tradeoffs and decisions. Throughout this process, you’ll mentor other engineers.
The US and Taiwan PD teams are supported by the Supply Chain team, laboratories, JDM design resources, and a growing supply base.
This role is based in our Taipei office, and it is a hybrid position required to office as needed. This position requires travel up to 25% of the time and proximity to an international airport. Relocation will not be provided
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best.
In this role, you will:
Ship successful products.Research: stay abreast of the latest trends in related products, fabrication techniques, vendors, quality assurance, processes, etc.Work on Industrial design and Architecture: Evaluate system feature tradeoffs and create the system specifications for development with product management and cross-functional engineering teams. Support the development process from industrial design studies and prototyping through field validation according to performance, cost, and schedule goals.Support the development process regarding reliability testing and product field performance, Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Minimum requirements for the role:
- 10 years of experience shipping high-volume hardware programs at scale with ODM and JDM partners overseas.
- Systems design expertise includes thermals, rugged enclosures, antennas, and batteries.
- Proven record navigating tradeoffs between design, manufacturability, schedule, and cost.
- Worked on a wide variety of systems for different use cases and environments including automotive, indoor, and outdoor industrial areas, and whatever we may do next.
- BS or MS degree in mechanical engineering.
- Ability to travel up to 20% when necessary.
An ideal candidate also has:
- Experience with design for telematics or Vehicle environments.
- High-volume product experience
- Camera module experience
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Ready to apply?
Apply to Samsara
Company Introduction :
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping and everyday life easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now as we advance our mission of international expansion and expand our industry leading shopping experience from South Korea to Taiwan.
Role Overview :
We are seeking a highly skilled product manager to join our Customer Experience product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities.
What You Will Do :
- Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience.
- Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics.
- Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.
- Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.
Essential Qualifications :
- Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences.
- At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.
- An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment.
- Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently.
- A bias for action and a willingness to roll up your sleeves to get things done.
- Strong business acumen and the ability to communicate effectively and influence others.
- Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders.
Preferred Qualifications :
- Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.).
- Experience leading cross-functional projects to address ambiguous business and customer problems.
- Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights
- Proficiency in both English and Mandarin.
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled
- Coupang has the right to rescind an offer of employment if a candidate is found to have
- submitted false information as part of the application process.
- Coupang does not discriminate against disabled applicants or those with veteran status.
- We are proud to offer equal opportunities for all applicants.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.
Ready to apply?
Apply to Coupang
Senior Product Manager II
Share this job
Company Introduction :
We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping and everyday life easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.
We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.
Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now as we advance our mission of international expansion and expand our industry leading shopping experience from South Korea to Taiwan.
Role Overview :
We are seeking a highly skilled product manager to join our Customer Experience product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities.
What You Will Do :
- Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience.
- Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics.
- Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.
- Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.
Essential Qualifications :
- Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences.
- At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.
- An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment.
- Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently.
- A bias for action and a willingness to roll up your sleeves to get things done.
- Strong business acumen and the ability to communicate effectively and influence others.
- Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders.
Preferred Qualifications :
- Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.).
- Experience leading cross-functional projects to address ambiguous business and customer problems.
- Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights
- Proficiency in both English and Mandarin.
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled
- Coupang has the right to rescind an offer of employment if a candidate is found to have
- submitted false information as part of the application process.
- Coupang does not discriminate against disabled applicants or those with veteran status.
- We are proud to offer equal opportunities for all applicants.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.
Ready to apply?
Apply to Coupang InternalWho we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role
We’re looking for a Senior Image Quality Architecture engineer to join our team. In the day to day, you will act as the technical founding member. Responsible for the end-to-end imaging strategy, lab infrastructure, and primary ownership of lens/sensor selection, ensuring peak performance in both static and high-vibration environments. We have a tremendous amount of telemetry and access to customers that help guide our design process. You will work directly with our customers to ensure we lead the industry in our product design. We run a collaborative process working closely with Product Management, EE, PD, FW, EPM, NPI, and Hardware leadership to make excellent tradeoffs and choices. Throughout this process, you’ll share your expertise with other engineers. The US and Taiwan IQ teams are supported by the Supply Chain team, laboratories, JDM design resources, and a growing supply base. You will work closely with these internal and external partners to achieve our objectives.
This role is based in our Taipei office, and it is a hybrid position required to office as needed. This position requires travel up to 25% of the time and proximity to an international airport. Relocation will not be provided
In this role, you will:
- Be an architect: Evaluate system feature tradeoffs and create the system IQ specifications for development with product management and cross-functional engineering teams.
- Design and procure the IQ Lab (Charts, Light Booths, LED Flicker targets).
- Define the optical requirements and lead the selection/qualification of lenses.
- Develop the "Golden Tuning" targets for the ISP (Auto Exposure, HDR, Color Science) including Day and Night mode. Define and tune stabilization strategies (EIS) to mitigate "jello effect" and motion blur in dynamic scenarios.
- Collaborate with Hardware Engineering (PD and Optical) to ensure CRA (Chief Ray Angle) matching between lens and sensor and preventing optical degradation during high-G events.
- Manage: We bolster our internal development team with top JDM companies to design, validate, certify and manufacture quality products, certification labs and other external consultants.
- Champion and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Minimum requirements for the role:
-
- 10+ years in Imaging/Optics; deep knowledge of CMOS sensors and ISP tuning (Sony, ON Semi, or Ambarella).
- Vibration & Motion Expertise: Proven experience in managing image stabilization (EIS OR OIS) and characterizing optical performance in high-vibration/high-shock environments.
- Must have shipped automotive or high-end imaging products from "bring-up" to mass production.
- Proven record navigating tradeoffs between design, manufacturability, schedule, and cost.
- BS or MS degree in Electrical Engineering or related technical field.
- Ability to travel up to 25% when necessary.
- Strong ability to collaborate with cross-functional teams and drive independent work.
- Excellent written and verbal communication skills in English.
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Ready to apply?
Apply to Samsara
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role
We’re looking for a Senior Image Quality Tuning engineer to join our team. In the day to day, you will optimize the ISP pipeline for both road and cabin views through a data-driven approach, ensuring image stability and clarity in high-motion and high-vibration environments. You don't just find the bugs; you write the scripts to identify them and then modify the ISP parameters to fix them. We have a tremendous amount of telemetry and access to customers that help guide our design process. You will work directly with our customers to ensure we lead the industry in our product design. We run a collaborative process working closely with Product Management, EE, PD, FW, EPM, NPI, and Hardware leadership to make excellent tradeoffs and choices. Throughout this process, you’ll share your expertise with other engineers. The US and Taiwan IQ teams are supported by the Supply Chain team, laboratories, JDM design resources, and a growing supply base. You will work closely with these internal and external partners to achieve our objectives.
This role is based in our Taipei office, and it is a hybrid position required to office as needed. This position requires travel up to 25% of the time and proximity to an international airport. Relocation will not be provided
In this role, you will:
- ISP Tuning & Optimization: Assist the Lead Architect in tuning key ISP blocks (Auto Exposure, Noise Reduction, Sharpening, and Color Mapping) for both RGB and RGBIR sensors. Optimize Auto-Exposure (AE) weighting and shutter-speed priorities to minimize motion blur and "jello effect" during vehicle vibration.
- Stabilization & EIS Tuning: Actively tune Electronic Image Stabilization (EIS) and gyro-sensor integration to maintain video fluidity and frame-to-frame consistency under various road surface conditions.
- Automation Development: Develop Python/MATLAB scripts to extract objective metrics (MTF, SNR, Dynamic Range) from massive field-drive datasets.
- Tuning Toolchain Management: Build and maintain internal tools to visualize ISP parameter changes, ensuring that tuning "drops" are documented and version-controlled. Include visualization for stabilization performance and motion-vector consistency to ensure tuning "drops" are documented.
- Regression Analysis (Dynamic & Static): Own the "Version-to-Version" IQ database. Ensure that fixing a DMS issue doesn't accidentally degrade stabilization or license plate clarity during high-speed driving.
- Report Generation: Automate IQ report generation. Include "Vibration Robustness" scores in the summaries to provide the Lead Architect with a complete picture of performance in real-world driving.
- Manage: We bolster our internal development team with top JDM companies to design, validate, certify and manufacture quality products, certification labs and other external consultants.
- Champion and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
Minimum requirements for the role:
-
- 6+ years in Image Quality or ISP Tuning; comfortable with at least one major SoC tuning tool (e.g., Ambarella, Novatek, Sony, or Qualcomm).
- Motion & Stability Expertise: Hands-on experience tuning AE for motion-blur mitigation or EIS for video stabilization.
- Strong Programming: Proficiency in Python (OpenCV, NumPy) for image processing; specifically for temporal analysis and frame-to-frame metric extraction.
- CRA & Hardware Awareness: Understanding of how lens/sensor interactions and mechanical tolerances (lens-tilt/vibration) affect the tuning limits.
- Must have shipped automotive or high-end imaging products from "bring-up" to mass production.
- Proven record navigating tradeoffs between design, manufacturability, schedule, and cost.
- BS or MS degree in Electrical Engineering or related technical field.
- Ability to travel up to 25% when necessary.
- Strong ability to collaborate with cross-functional teams and drive independent work.
- Good written and verbal communication skills in English.
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.
Our Commitment to Authenticity
We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.
Ready to apply?
Apply to Samsara
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview :
We are seeking a highly skilled product manager to join our E-commerce innovation product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities.
What You Will Do :
- Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience.
- Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics.
- Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.
- Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.
Essential Qualifications :
- Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences.
- At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.
- An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment.
- Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently.
- A bias for action and a willingness to roll up your sleeves to get things done.
- Strong business acumen and the ability to communicate effectively and influence others.
- Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders.
Preferred Qualifications :
- Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.).
- Experience leading cross-functional projects to address ambiguous business and customer problems.
- Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights
- Proficiency in both English and Mandarin.
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Ready to apply?
Apply to Coupang
Senior Product Manager (Retail Selection)
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Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview :
We are seeking a highly skilled product manager to join our E-commerce innovation product team. In this role, working with designers, data analysts and business stakeholders, you will lead improvements, innovations and new program launches to the Coupang Taiwan shopping experience on our mobile app and website. Successful candidates will build products to help attract new customers and improve the experience for our existing customers, ultimately scaling the overall business in Taiwan. We're seeking someone hands-on with a structured mindset, strong analytical skills, effective written and verbal communication, and strong project management abilities.
What You Will Do :
- Own the product vision, strategy, roadmap, and KPIs for one or more areas within customer experience.
- Lead the entire product lifecycle, from ideation to launch, including defining product requirements, identifying use cases, and establishing success metrics.
- Develop hypotheses to innovate on our customer experience, working closely with designers to push the boundaries of user experience, and validating them through experimentation with clearly defined user input and business output metrics.
- Drive new product development with clear objectives and timelines, fostering cross-functional collaboration across teams and employing rigorous project management methodologies.
Essential Qualifications :
- Bachelor's degree in engineering or other technical disciplines, or have equivalent experiences.
- At least 6 years of product management experience, with a track record of developing and executing a compelling product vision.
- An analytical mindset suited to a fast-paced, data-driven, and highly dynamic and ambiguous start-up like environment.
- Demonstrated ability to collaborate with cross-functional teams and manage multiple projects concurrently.
- A bias for action and a willingness to roll up your sleeves to get things done.
- Strong business acumen and the ability to communicate effectively and influence others.
- Excellent written and verbal communication skills, enabling effective interaction with both technical and business stakeholders.
Preferred Qualifications :
- Experience in designing and launching consumer facing products (e.g., e-commerce, marketing, social media, gaming, etc.).
- Experience leading cross-functional projects to address ambiguous business and customer problems.
- Ability to leverage data (e.g. Excel, SQL) to frame problems and draw insights
- Proficiency in both English and Mandarin.
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Ready to apply?
Apply to Coupang Internal
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
As a Field Service Engineer at ASM, you’ll have the opportunities to get involved in a wider scope of work compared to our larger competitors. While the workload is challenging, you are given the independence and autonomy to perform at your peak. This work requires thinking “outside of the box” in an innovative manner, so you must have the ability to collaborate with others to deliver creative solutions, work well under pressure and pay great attention to small details.
Shift work/On call working mode will be required.
Valid driver's license is required for this role.
Domestic and International travel of at least 25%~50% will be required for this role.
The actual job grade will be determined based on skill set and experience.
Responsibilities:
- Evaluate, understand and identify current customer needs, while also anticipating future needs and building long-term sustainable relationship and solutions.
- The ability to develop action plans for problem resolution and present to internal and external customers.
- Ensure communication channels, via phone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
- Develop improvements for processes, hardware and software for continuous improvement of ASM equipment / business operations. Coach / mentor lower level FSE’s to higher level skill sets.
- Projects manage new evaluations and present to client, you will be responsible for ensuring the success of the project.
- Leading new site start-up and planning/risk assessment for readiness/execution successfully to get customer recognition and satisfaction.
- Define project scope and resource planning together with BU, escalate to Manager for resource gap.
- Capable of working completely independent of supervision on highly complex problems while meeting project/task timelines, objectives and goals.
- Support CS EE /Sales/BU as one team to success site base operation/service.
Qualifications:
- Ability to work in a team environment with tight deadlines and multiple priorities.
- Bachelor Degree or above in an Engineering discipline.
- 3 years or above of technical experience and deep business perspective preferably in the Semiconductor / Capital Equipment / CVD related industry. (CMP relevant experience is a plus).
- Basic troubleshooting techniques in repairing complex microprocessor controlled electromechanical systems
- Strong positive attitude with excellent customer service skills
- Clear and concise both English/Mandarin verbal and written communications
- Knowledge of structured problem solving techniques
- Ability to work in a team environment, independently and/or with limited supervision
- Ability to handle multiple tasks
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
Ready to apply?
Apply to ASM
Realize your potential by joining the leading performance-driven advertising company and a proud Great Place to Work® Certified employer in Taiwan!
As a Marketing Manager on the Geo Marketing Team in our Taipei Office, you’ll play a vital role in scaling Taboola’s market presence across Taiwan and Hong Kong. You will act as the strategic architect for regional growth, bridging the gap between sales objectives and creative execution to drive measurable business impact. By owning our event, PR, and content engines, you will directly influence how the world’s leading brands and publishers perceive and engage with our technology.
To thrive in this role, you’ll need:
- Native or fluent proficiency in Mandarin and English.
- 5+ years of B2B marketing experience, featuring a strong foundation of 2–3 years in field marketing roles. Experience must include owning and executing end-to-end marketing strategies.
- Thorough understanding of various offline and online marketing channels, including event marketing, content marketing, PR, influencer Marketing.
- Equipped with strong Traditional Chinese writing proficiency, and a willingness to leverage AI tools intelligently to excel in content production.
- Understanding of digital advertising and e-commerce terminology within the Chinese market.
- Exceptional project and time management skills, with a proven ability to independently execute complex marketing events while collaborating closely with Country Managers and Regional Sales Directors to ensure strategic alignment.
- A team player who is comfortable working with a high degree of autonomy in an ever-changing, international environment.
- Experienced in developing data-driven content by gathering and analyzing insights for content marketing, blog articles, white papers, and sales collateral. Proficient in researching emerging topics and trends to support presentations.
- Willing to travel between Hong Kong & Taiwan is required.(e.g. Once a quarter)
Bonus points if you have
- Fluency in Cantonese, providing a deeper competitive edge for our Hong Kong operations.
- Advanced proficiency in AI-driven content tools to accelerate production and optimize localized marketing materials.
How you’ll make an impact
- Develop and execute the marketing strategy for Taboola Taiwan and Hong Kong by collaborating with Sales Leadership to drive business growth and maximize both immediate and long-term ROI.
- Own hosted events (e.g. tentpole events, roundtables, seminars) and sponsored industry events (e.g. IAB Hong Kong event, DMA event), from coordinating operations with different internal and external stakeholders, and managing our presence to creating impactful content to drive leads and build awareness.
- Plan and execute customer retention activities including client entertainment events and gifting.
- Generate data-driven insights using a variety of tools and platforms to develop public speaking narratives, white papers, and sales collateral.
- Build and maintain strong relationships with tier-1 media overseeing PR article production and driving increased media exposure in collaboration with the global PR team and local PR agency.
- Strategically manage social media channels, including LinkedIn, Facebook, Instagram. Create and distribute engaging content across social media and blogs, working closely with content and design vendors, and ensuring performance metrics are tracked and analyzed.
- Curate captivating video content to attract potential clients and increase Taboola's brand awareness within the Greater China region.
- Localize and adapt marketing materials into Traditional Chinese, including product updates, sales presentations, vertical-specific content, case studies and market insights.
Why Taboola?
If you ask Taboolars what they love about working here, they'll tell you that they've been empowered to realize their full potential while growing and learning from and with smart and talented people. They'll also share more about:
- Adam Singolda, Taboola Founder and CEO says; "You can copy anything from another business but you can't copy a company's culture.
- Well-being: Enjoy comprehensive benefits, a fully stocked kitchen, and location-specific perks.
- Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
- Work with some of the biggest names: We work with some of the biggest names in the business. Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.
Ready to realize your potential?
Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.
Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.
About Taboola
Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale. Taboola works with thousands of businesses who advertise directly on Realize, Taboola's powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola's technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.
#LI-Hybrid
#LI-MT1
Ready to apply?
Apply to Taboola
Staff/Senior Business Analyst (Logistics Operation Center)
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Please complete the attached Internal Transfer Request Form and submit.
Please make sure to apply with your Coupang e-mail address.
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
As a Senior Program Manager in the Logistics Operations Center (LOC), you will shape strategy and lead execution for Taiwan logistics initiatives while partnering closely with regional stakeholders (including the KR team). You will translate insights into programs, manage complex cross-functional delivery, and embed KPI-driven operating rhythms that materially improve on-time delivery, cost-to-serve, and customer experience.Drive end-to-end program execution to improve Promise Delivery Date (PDD) performance, Delivery performance and elevate consumer satisfaction across first-mile, middle-mile, and last-mile operations. This role owns the roadmap, governance, and outcomes required to transform operational delivery through data-driven decision-making, cross-functional leadership, and scalable process excellence. You will succeed by influencing without formal authority, aligning leadership around clear priorities, and building mechanisms that scale—from reporting and dashboards to SOPs, governance, and change management.
What You Will Do
- End-to-End Program Leadership: Own the portfolio across first-, middle-, and last-mile. Define scope, OKRs, workstreams, and success metrics; lead planning, execution, launch, and stabilization.
- KR-to-TW Transition & Expansion: Lead a structured handover of existing TW last-mile reports from the KR team; design unified reporting that brings first-, middle-, and last-mile into a single end-to-end visibility framework.
- Operational Excellence & PDD Improvement: Partner with LOC specialists, hub managers, linehaul, sortation, and TW logistics leadership to prioritize defects, remove bottlenecks, and deliver measurable gains.
- Insight-to-Action Mechanisms: Build robust dashboards and operational reporting (Tableau/Power BI) to surface issues fast; convert analytics into clear decisions, owners, timelines, and SOP changes.
- Cross-Functional Problem Solving: Align on problem statements with partners (e.g., hub managers, Product, Engineering, Finance), decompose complex problems, and deliver structured analyses and recommendations.
- Simulation & Scenario Planning: Lead data simulations and sensitivity analyses for new initiatives (e.g., network design changes, volume shifts, cut-off adjustments), supporting fact-based trade-offs between service, speed, and cost.
- Risk & Change Management: Identify risks early, run mitigation plans, and manage stakeholder communications and change adoption at the field and leadership levels.
- Stakeholder Influence & Communication: Communicate crisply at all levels—from ops floors to executive forums—with narratives that clarify options, risks, and ROI.
Basic Qualifications
- Experience: 6+ years in Program/Project Management or Analytics-driven Operations within logistics, e-commerce, supply chain, or similar high-scale environments.
- Data & Tools: Strong ability to self-serve and validate data (SQL required). Proficiency with Tableau and/or Power BI. Experience with big data environments (Hadoop, Spark, Presto, Airflow) is a plus. Python familiarity is a plus.
- Execution Excellence: Demonstrated ability to deliver complex, multi-team initiatives in fast-paced, ambiguous settings; strong risk management and dependency tracking.
- Problem Solving: Exceptional structured thinking and root cause analysis; ability to handle unstructured problems and convert into executable workstreams.
- Communication & Influence: Executive-ready written and verbal communication; adept at influencing senior stakeholders and driving decisions without authority.
- Education: Bachelor’s or Master’s in Statistics, Industrial Engineering, Operations Research, Supply Chain, or related field; or equivalent experience.
Preferred Qualifications
- Logistics Domain Depth: Understanding of first/middle/last mile, hub operations, linehaul planning, route optimization, and PDD mechanics.
- Technical Proficiency: Hands-on with Python or statistical tooling for simulations, forecasting, and experiment design. Very proficient with Google sheets, Excel, SQL , Tableau and PowerBI
- Leadership: Experience mentoring Business Analysts and leading program workstreams across Product, Engineering, Operations, and Finance.
- Languages: Strong English (written & verbal); additional Asian language capability (e.g., Mandarin or Korean) is a plus for regional collaboration.
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Please complete the attached Internal Transfer Request Form and submit.
Please make sure to apply with your Coupang e-mail address.
Ready to apply?
Apply to Coupang InternalDirector, Sales Operations & Program Management
Share this job
Please complete the attached Internal Transfer Request Form and submit.
Please make sure to apply with your Coupang e-mail address.
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
This role in the Marketplace team is vital in achieving marketplace growth while delivering the best-in-class customer experience as well as seller experience. This role involves designing and implementing impactful processes and initiatives that span across various business and functional areas within Coupang. The sales operations Director will also lead the business planning, goal setting, measurement, tracking and reporting of marketplace business. The role will own rollout and adoption of key initiatives that are critical to seller acquisition and seller success on Coupang. By continually improving both supplier and internal processes, this role aims to identify gaps and drive strategic recommendations that align with Coupang’s corporate goals and objectives.
What You Will Do
Business Planning & Goal setting:
- Own & drive the planning for entire marketplace business in collaboration with cross functional stakeholders to ensure the goals are aligned
- Ensure there are right metrics and frameworks to measure the goals effectively
Data-Driven Decision Making and Performance Tracking:
- Leverage data to make informed decisions, track program performance, and identify areas for improvement.
- Develop robust reporting systems and dashboards to provide insights to stakeholders and drive accountability.
- Utilize seller feedback, customer feedback, market trends, and A/B testing to refine program initiatives and meet evolving business needs.
- Drive right processes and business reviews to monitor the objectives on a daily/weekly/monthly basis depending on the audience
Marketplace growth, new initiatives and their GTM:
- Demonstrate the ability to dive deep into understanding Coupang’s products, competitive landscape, seller expectations, and customer expectations to identify areas for marketplace growth.
- Innovate and drive seller focused initiatives keeping Coupang customers in mind.
- Ensure a high quality GTM of any new initiatives to all relevant stakeholders and own new initiatives till they reach right levels of adoption
Operational Diagnosis and Process Improvement:
- Dive deep into operational processes to diagnose gaps, identify improvement opportunities, and develop recommendations for future-state processes.
- Lead process improvement efforts to streamline operations, increase efficiency, and validate improvement initiatives to ensure measurable impact.
- Utilize PM methodologies to optimize processes and support continuous improvement.
Training & Capability Building:
- Enable the sales teams with the right mechanisms and tools to improve conversion metrics across seller acquisition funnels
- Train the sales teams and improve AM pitch and enable them to have a high-quality outcome oriented interactions with the sellers
Sales performance & incentives
- Ensure fair and unbiased lead and account assignment logics to the sales team
- Drive goal setting at an AM level
- Monitor and track sales performance across metrics for seller acquisition and account management teams
- Create and drive efficient incentive structures for the sales team which help marketplace in meeting and exceeding goals.
Project Leadership and Execution:
- Lead and guide project teams across various business lines, ensuring alignment on program goals and efficient execution.
- Oversee the planning, design, and delivery of strategic initiatives, monitoring project progress and reporting results to senior management.
- Establish and monitor success metrics, tracking project outcomes and adjusting approaches to ensure impactful results.
Cross-Functional Collaboration and Program Development:
- Partner with senior business leaders across Coupang to design and implement programs that drive operational and customer experience goals.
- Communicate findings effectively, ensuring actionable insights are followed through and fostering adoption through KPI-driven management.
- Guide and support cross-functional teams in planning, designing, and executing end-to-end programs and processes.
Qualifications
- 10+ years of experience in program management, operations, or retail, with a strong focus on account management, sales and process improvement.
- Demonstrated ability to lead complex, cross-functional projects and work effectively with senior stakeholders.
- Strong analytical skills and experience using data-driven insights to inform decision-making and track program success.
- Familiarity with program management tools and process improvement methodologies
- Excellent communication and interpersonal skills, with a track record of influencing and leading cross-functional teams.
- Experience in a fast-paced, high-growth retail, startup or e-commerce environment preferred
- Fluence Mandarin and English communication skills
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Please complete the attached Internal Transfer Request Form and submit.
Please make sure to apply with your Coupang e-mail address.
Ready to apply?
Apply to Coupang InternalPrincipal , Business Analysis, TW Marketplace
Share this job
Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Role Overview
We are seeking a detail-oriented and analytical Lead Business Analysis to join the Taiwan Marketplace team. You will be required to develop the business plan and visibility/dashboards needed to achieve strategic plans and goals, drive decisions and track performance on growth, KPIs like seller acquisition, seller management, selection and GMV of marketplace categories and any strategic initiatives. This role will be critical in generating data backed insights for the business and help in achieving growth goals of the business basis those insights.
What You Will Do
- Design, develop and improve automated reports and dashboards to
measure performance and support business needs
- Pull and leverage data to provide proactive, actionable insights that can identify growth opportunities, increase efficiency, and/or deepen understanding of business.
- Set strategic and measurable goals, define new metrics and collaborate with other teams to achieve success on cross-team projects
- Has the potential to become a subject matter expert in areas concerning marketplace e-commerce
- Has the potential to become a people manager and manage, coach and grow Data analysts
- Build processes and KPIs reporting to align internal stakeholders on priorities and marketplace initiatives.
Basic Qualifications
- Expertise with SQL, SQL tuning, and relational database systems
- Experience using business intelligence reporting tools (Tableau, Data Cubes, Power BI, etc.)
- Knowledge of data management fundamentals and data storage principles
- Excellent verbal and written communication skills to work effectively with cross-functional teams
- BA/BS/MA/MS, preferable in Finance/Marketing/Economics/Statistics; MBA is a plus
- At least 5-10 years relevant work experience in Analytics, Data Science, CRM, Strategy, Growth, Program Management. Experience across fast-paced technology-oriented organization e.g. e-commerce/Consulting/Banking/start-up is preferred.
Preferred Qualifications
- Strong analytical skills with the ability to interpret and present complex data effectively
- Ability to manage multiple tasks and meet deadlines in a fast-paced
environment
- Detail-oriented with a strong commitment to accuracy and quality
- Proven experience in product analysis, data reporting, or a similar role
- Able to logically break down a problem into steps and define input and output metrics
- Bilingual English/Chinese
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Ready to apply?
Apply to Coupang InternalPrincipal, Program Management (Logistics Operation Center)
Share this job
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position : Principal, Program Management (Logistics Operation Center)
What will you do?
- End-to-End Program Leadership: Own the portfolio across first-, middle-, and last-mile. Define scope, OKRs, workstreams, and success metrics; lead planning, execution, launch, and stabilization.
- KR-to-TW Transition & Expansion: Lead a structured handover of existing TW last-mile reports from the KR team; design unified reporting that brings first-, middle-, and last-mile into a single end-to-end visibility framework.
- Operational Excellence & PDD Improvement: Partner with LOC specialists, hub managers, linehaul, sortation, and TW logistics leadership to prioritize defects, remove bottlenecks, and deliver measurable gains.
- Insight-to-Action Mechanisms: Build robust dashboards and operational reporting (Tableau/Power BI) to surface issues fast; convert analytics into clear decisions, owners, timelines, and SOP changes.
- Cross-Functional Problem Solving: Align on problem statements with partners (e.g., hub managers, Product, Engineering, Finance), decompose complex problems, and deliver structured analyses and recommendations.
- Simulation & Scenario Planning: Lead data simulations and sensitivity analyses for new initiatives (e.g., network design changes, volume shifts, cut-off adjustments), supporting fact-based trade-offs between service, speed, and cost.
- Risk & Change Management: Identify risks early, run mitigation plans, and manage stakeholder communications and change adoption at the field and leadership levels.
- Stakeholder Influence & Communication: Communicate crisply at all levels—from ops floors to executive forums—with narratives that clarify options, risks, and ROI.
Basic Qualifications
- Experience: 6+ years in Program/Project Management or Analytics-driven Operations within logistics, e-commerce, supply chain, or similar high-scale environments.
- Data & Tools: Strong ability to self-serve and validate data (SQL required). Proficiency with Tableau and/or Power BI. Experience with big data environments (Hadoop, Spark, Presto, Airflow) is a plus. Python familiarity is a plus.
- Execution Excellence: Demonstrated ability to deliver complex, multi-team initiatives in fast-paced, ambiguous settings; strong risk management and dependency tracking.
- Problem Solving: Exceptional structured thinking and root cause analysis; ability to handle unstructured problems and convert into executable workstreams.
- Communication & Influence: Executive-ready written and verbal communication; adept at influencing senior stakeholders and driving decisions without authority.
- Education: Bachelor’s or Master’s in Statistics, Industrial Engineering, Operations Research, Supply Chain, or related field; or equivalent experience.
Preferred Qualifications
- Logistics Domain Depth: Understanding of first/middle/last mile, hub operations, linehaul planning, route optimization, and PDD mechanics.
- Technical Proficiency: Hands-on with Python or statistical tooling for simulations, forecasting, and experiment design. Very proficient with Google sheets, Excel, SQL , Tableau and PowerBI
- Leadership: Experience mentoring Business Analysts and leading program workstreams across Product, Engineering, Operations, and Finance.
- Languages: Strong English (written & verbal); additional Asian language capability (e.g., Mandarin or Korean) is a plus for regional collaboration.
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
人人均等的機會
Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見，我們不可能達成史無前例的成功
Ready to apply?
Apply to Coupang InternalSenior Business Analyst
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Company Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
eam Overview
Taiwan Finance team is a finance business partner for Coupang Taiwan’s business teams. We own financial results by working with stakeholders to define & track business input/output metrics and improve them by performing root-cause analysis. We are hiring a Senior Business Analyst Specialist as the company’s business grows exponentially.
Job Description
We are seeking a detail-oriented and analytical Business Analyst to join Taiwan Financial Planning and Analysis team. You will be required to develop the financial plan and visibility needed to achieve strategic plans and goals, drive decisions and track performance on growth, margins, expenses and strategic initiatives. Business Analyst will be responsible for monitoring and reporting on financial performance, creating essential financial reports and dashboards.
What you will do
-
Design, develop and improve automated reports and dashboards to measure performance and support business needs
-
Pull and leverage data to provide proactive, actionable insights that can identify growth opportunities, increase efficiency, and/or deepen understanding of business
-
Set strategic and measurable goals, define new metrics and collaborate with other teams to achieve success on cross-team projects
-
Has the potential to become a subject matter expert in areas concerning FP&A
Qualifications
-
Bachelor's degree in business, Finance, Data Analytics, or a related field
-
5-7 years of experience in business analysis in a fast-paced technology-oriented organization (eCommerce preferred)
-
Proven experience in product analysis, data reporting, or a similar role
-
Strong analytical skills with the ability to interpret and present complex data effectively
-
Proficiency in querying databases (e.g., SQL) and data visualization tools (e.g., Excel, Tableau, Power BI)
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Ready to apply?
Apply to Coupang InternalSr. Program Management Specialist (Business Intelligence)
Share this job
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Position: Sr. Program Management Specialist (Business Intelligence)
Role Overview:
The Customer-Centric Planning team is looking for a senior Business Analyst that enables active and fast drives, providing customer Insights analysis, manage risks and opportunities for improving customer experience (CSAT), and ultimately supporting company-wide strategic decisions.
This role requires an individual with excellent attention to details, a knack for operational process planning, analytical capabilities, and strong business acumen. You must be comfortable operating in ambiguous environments and have ownership to identify and lead stakeholders to implement solutions to streamline and accelerate a wide range of business processes. An individual would succeed in this role when you’re a strategic thinker, yet capable of rolling up their sleeves and getting their hands dirty to ensure front-line execution excellence.
What You Will Do
A senior business analyst helps guide business in improving products, services, marketing programs through data analysis. This person will translate complex or ambiguous business problems into analysis requirements, implement analytical approach and drive actionable recommendations to significantly impact the business. Additionally, this person will contribute to analytics projects designed to help drive Coupang's growth, support specific initiatives from Growth Marketing and other business units, and help less senior business analysts with their development.
- Design and maintain dashboard for key metrics monitoring; analyze customer data and develop strategic plans to provide service excellence
- Investigate and conduct in-depth analysis of data-driven "root causes" and propose solutions supported by data and facts and share impact.
- Drive improvement in operational performance and lead projects to further expand our business and enhance both our customers and partner teams experience.
- Develop strong ownership for customer data analysis and work with cross-functional teams on company-wide perspectives.
- Clearly communicates goals, roles, responsibilities, success metrics and desired outcomes to cross functional-project teams and program stakeholders
- Works independently, but also influences and manages project teams, sub-teams and subject matter experts to develop, test or implement new ideas or process improvements.
- Analyze customer data and develop strategic plans to provide service excellence
- Compile and analyze project data to identify trends and opportunities for future growth and improvement
- Ensures that multiple projects within program roadmap meet specified timelines to deliver results
Essential Qualifications
- 5+ years of experience in data or business analysis preferably in the e-commerce or marketplace industry
- Ability to leverage intermediate and higher data visualization tools (e.g. Power BI or Tableau)
- SQL building experience is a must
- English speaking and writing skill are a must, Korean speaking is a strong plus
- Clearly communicates goals, roles, responsibilities, success metrics and desired outcomes to cross functional-project teams and program stakeholders
- Works independently, but also influences and manages project status with stakeholders, and test or implement new ideas or process improvements.
- When an issue arises, dive deep into the roots of the issue, propose solutions supported by data and facts and share impact.
Preferred Qualifications:
- Experience in the e-commerce industry in an operational capacity
- Experience working with cross-functional teams
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Ready to apply?
Apply to Coupang InternalCompany Introduction
Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.
We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”
Team Overview
Taiwan Finance team is a finance business partner for Coupang Taiwan’s business teams. We own financial results by working with stakeholders to define & track business input/output metrics and improve them by performing root-cause analysis. We are hiring a Senior Business Analyst Specialist as the company’s business grows exponentially.
Job Description
We are seeking a detail-oriented and analytical Business Analyst to join Taiwan Financial Planning and Analysis team. You will be required to develop the financial plan and visibility needed to achieve strategic plans and goals, drive decisions and track performance on growth, margins, expenses and strategic initiatives. Business Analyst will be responsible for monitoring and reporting on financial performance, creating essential financial reports and dashboards.
What you will do
-
Design, develop and improve automated reports and dashboards to measure performance and support business needs
-
Pull and leverage data to provide proactive, actionable insights that can identify growth opportunities, increase efficiency, and/or deepen understanding of business
-
Set strategic and measurable goals, define new metrics and collaborate with other teams to achieve success on cross-team projects
-
Has the potential to become a subject matter expert in areas concerning FP&A
Qualifications
-
Bachelor's degree in business, Finance, Data Analytics, or a related field
-
5-7 years of experience in business analysis in a fast-paced technology-oriented organization (eCommerce preferred)
-
Proven experience in product analysis, data reporting, or a similar role
-
Strong analytical skills with the ability to interpret and present complex data effectively
-
Proficiency in querying databases (e.g., SQL) and data visualization tools (e.g., Excel, Tableau, Power BI)
Recruitment Process and Others
Recruitment Process
- Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
- The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
- Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.
Details to Consider
- This job posting may be closed prior to the stated end date for application if all openings are filled.
- Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
- Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
Privacy Notice
- Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/
Ready to apply?
Apply to Coupang