【About the role】

We are seeking a Data Analyst Intern in Taiwan that will be part of a product R&D team. The role will perform data analysis to help Appier teams to answer business or operational questions.

We are seeking potential candidates who can commit to 2-3 days a week and participate in the internship for a minimum of 6 months, starting immediately. Please ensure that you have checked your availability before applying.

【Responsibilities】

• Interpret trends or patterns from complex data sets by using statistical and visualization tools.
• Conduct data analysis reports to illustrate the results and insight
• Working with scientists and engineers to monitor and diagnose the system
• Develop tools and systems that optimize analysis process efficiency and report quality.

【About you】

[Minimum qualifications]

• Senior students in college or graduate students in related field
• Good analytical skills to extract meaningful insights from the data.
• Good ability to communicate data analysis insight to audiences with different backgrounds.
• Proficient oral and written communication skills in English.
• Analytical skills and tools: Statistics knowledge and skills, using SQL to do basic data extraction and aggregation, Spreadsheet/Excel.
• Machine Learning skills: sufficient know-how of machine learning and basic experience of using machine learning tools.
• Programming skill: can write Python scripts for simple job automation.

 [Preferred qualifications]

• Working experiences in digital advertising industries.
• Hands-on experience in utilizing analytic/visualization tools (SQL, R, Tableau).
• Advanced Python programming: e.g. able to do complex analysis using Python.
• Experience in writing Spark programs for data analysis.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Operations Program Management (OPM) Team

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As we scale our hardware operations, we are looking for a dedicated Materials Program Manager/Analyst to provide deep supply chain visibility, materials oversight, and financial reporting support for our OPM team — allowing our broader operations team to stay focused on strategic execution and uninterrupted supply continuity.

A day in the life (Responsibilities) 

• Supply Chain Tier Management: Partner with CMs on Clear-to-Build (CTB) analysis and provide visibility into materials supply, projected coverage, and constraints across supply chain tiers.
• Allocation Strategy & Reconciliation: Develop data-driven allocation strategies for supply-constrained environments and standardize material allocations between Toast and CM vendors to prevent shortfalls and miscommunications.
• Non-Standard Process & Inventory Oversight: Manage protocols for consigned inventory and non-standard material handling, including coordination of shipments, POs, and reconciliation for high-value components sourced through third-party brokers.
• Excess & Obsolete (E&O) Risk Management: Proactively identify E&O inventory risks and present mitigation plans to leadership; support EOL transitions and next-generation component integration roadmaps.
• Financial Reporting & Analytics: Act as the primary liaison for material reporting needs from Finance and Accounting, maintaining dashboards that provide cross-organizational visibility including PO cost tracking.
• Cross-Functional Alignment: Drive alignment with Demand Planning and Strategic Sourcing to optimize material allocation, reduce procurement costs, and support supply/demand decision-making.
• Work mode: Hybrid (2-3 days in Office)

What you'll need to thrive (Requirements)

• 5+ years of experience in supply chain, materials management, or operations within the semiconductor, PCBA, or contract manufacturing industry
• Demonstrated experience managing consigned inventory, third-party broker relationships, and multi-party purchase order coordination
• Proficiency in CTB analysis, materials planning, and supply/demand modeling
• Strong background in financial reporting and cross-functional collaboration with Finance and Accounting teams
• Experience developing allocation strategies in supply-constrained environments across multiple programs or lines of business
• Proven ability to identify and mitigate E&O and EOL risks at scale
• Excellent analytical skills with experience building and maintaining supply chain dashboards and reporting tools
• Strong communicator with the ability to synthesize complex materials data for both operational and executive audiences

Special Sauce (Nice to Haves)

• Experience working with memory components (DRAM, NAND) and familiarity with memory supply chain dynamics
• Background supporting hardware or IoT product supply chains
• Familiarity with Contract Manufacturing relationships
• Experience in a high-growth technology company managing supply chain complexity at scale
• Proficiency with ERP systems (e.g., SAP, Oracle) and supply chain analytics tools

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

We are seeking a highly motivated and detail-oriented Software Quality Analyst with a strong passion for ensuring the delivery of high-quality software products. As a Software Quality Analyst, you will play a critical role in the software development process by conducting thorough manual testing to identify defects and verify that the software meets established quality standards. You will collaborate closely with cross-functional teams, including developers, PMs, automation engineers, and other stakeholders, to ensure a smooth and efficient testing process.

About the Role

We are looking for a Senior Software Quality Assurance Engineer to join the Stripe Terminal Device Software Quality Assurance  team. In this role, you will own the quality assurance process and result for Firmware and Device OS components across our payment terminal devices. You'll work closely with software development teams to define quality standards, develop comprehensive test strategies, plan, and drive software quality improvements through both technical expertise and process enhancements.

What You'll Do

• Own software quality for Terminal device software components (Firmware, Device OS ) and ensure software quality targets are met in the customers.
• Collaborate with developers during software planning, change review, and release meetings to understand new features, specifications, expected behaviors, and the impact and risks of changes. Create spot testing to test software before branch cut.
• Deeply understand customer use scenarios, PRD (Product Requirement Document), and SRD (Software Design Document), work with developers and create robust test plans that improve coverage for configurations, user scenarios testing, and reliability testing.
• Perform Bluetooth validation across multiple devices, edge cases, and recovery scenarios.
• Validate device with various enterprise network configurations and security types.
• Design and execute testing for power performance, battery behavior, sleep/wake reliability, and resilience under extended or degraded operating conditions.
• Own design, build, and maintain lab setups and test environments that accurately reflect production-like usage conditions and support repeatable validation.
• Co-lead software quality incident remediation efforts with engineering teams, including root cause analysis and solution development. 
• Establish and maintain software quality assurance processes, and influence cross-functional teams at Stripe and BBPOS to drive quality and process improvements.
• Create and optimize test cases while collaborating with automation engineers to expand automated test coverage, and guiding manual SQA team members to perform high-quality software testing.
• Mentor or coach junior software quality engineers to improve work quality and efficiency.

Qualifications & Requirements

Minimum Requirements

• Bachelor's degree in Computer Science, Software Engineering, or related technical field
• 6+ years of experience in software quality assurance for embedded systems or firmware
• Ability to analyze software changes and assess impact on testing coverage by reviewing release notes and software design documents. 
• Experience developing test strategies, test plans, and test cases based on product requirements
• Ability to identify root causes of software defects
• Ability to proactively identify risks and take the initiative to mitigate them
• Strong leadership, communication, ownership, and influencing skills to drive quality improvements across teams
• Excellent verbal and written communication skills in English

Preferred Qualifications

• Experience with payment terminal devices, EMV certification, or PCI (Payment Card Industry) compliance
• Knowledge of embedded systems, real-time operating systems, and firmware development
• Familiarity with payment processing systems or financial technology is a plus
• Track record of mentoring junior team members on technical skills and test design

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

Join our dynamic Taiwan Commercial team responsible for driving end-to-end business development initiatives, from prospecting new clients to negotiating and structuring commercial deals. Collaborate with passionate cross-functional teams in a diverse, dynamic, and international environment, where you'll play a key role in shaping our organization's growth and client relationships while enjoying continuous career development and problem-solving opportunities.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

Money101 is on the hunt for a meticulous and detail-obsessed Commercial Operations Analyst to join our dynamic Commercial team. This role is mission-critical: ensuring that all listings and provider-related content published on our Money101 platform are accurate, compliant, and promotion-perfect. You'll work closely with our Product, Marketing, and Commercial teams to QA everything from provider T&Cs to promotional copy — basically, if it's going live, you're the last line of defense.

This is your chance to flex both your analytical eye and your love for consistency in a fast-paced digital environment. Think: part detective, part editor, part guardian of great user experience. The role involves month-end overtime on the last day of each month, supporting end-of-month campaign reconciliation and ensuring all updates are reflected accurately before close-off.

The Analyst, Commercial Operations will be responsible for:

Website Content Validation and Updates

• Manage and maintain the main website CMS (Content Management System), ensuring timely and accurate publication, updates, and adjustments of providers’ information.
• Cross-check published product content against original source materials, including product brochures, provider websites, and campaign briefs.
• Ensure all content is accurate in Traditional Chinese and relevant to the Taiwan market.

Quality Assurance & Compliance

• Conduct thorough quality assurance checks on product listings and result pages, including provider terms & conditions, offers, and disclosures prior to publication.
• Validate content accuracy and alignment with source materials provided by financial institutions and commercial partners.
• Identify discrepancies and proactively flag potential compliance or regulatory risks.

Commercial Operations Management

• Partner with Business Analysts (BA) to regularly update providers’ performance results in commercial and financial documents and dashboards.
• Support budget accrual and re-accrual processes to ensure smooth financial and budgeting operations.
• Assist with invoicing processes to ensure accuracy and timely completion for each business case.
• Serve as a key support to the commercial team in managing deal contracts and related documentation.

Collaborative Review

• Work closely with Product Content and Marketing teams to ensure campaign timelines are met without compromising content quality.
• Support Commercial team members in interpreting terms & conditions and promotional mechanics to ensure accurate representation in listings.
• Collaborate with BA to analyze commercial performance and CMS effectiveness, providing recommendations for business improvements.
  
  

Continuous Improvement

• Log findings and maintain an error-tracking database to support continuous improvement and feedback loops.
• Proactively recommend enhancements to CMS processes, tools, and templates.
• Participate in retrospectives and review meetings to improve campaign and product launch execution and timelines.

In this role, we are looking for someone with:

• 2–3 years of experience in CMS management, quality assurance, content review, compliance, editorial operations, business operations, or a related role—preferably within a digital or financial services environment.
• Proficiency in Traditional Chinese and English, with the ability to review and understand localized financial terminology, campaign messaging, and provider terms & conditions tailored for the Taiwan market.
• Strong English proficiency to collaborate with regional product teams on CMS updates, adjustments, and issue resolution.
• Exceptional attention to detail with a strong ability to identify inconsistencies and errors.
• Ability to work under pressure while managing multiple projects and deadlines.
• Comfort working within CMS platforms and collaboration tools such as JIRA, Confluence, Asana, Excel, or Google Sheets.
• Understanding of financial products and related offers within a rewards-based program.

Good to Have

• Familiarity with financial products in the Taiwan market (e.g., credit cards, loans, bank accounts) is a strong advantage.

#Money101#LI-AK1

Description

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.

Position: Manager II, Product Data Analytics - CX

As a product analyst, you will be responsible for providing reports and insights that aid in management to ensure top-notch customer experience. By collecting the tens of billions of data points that are created as millions of customers use Coupang’s services, Product Analytics creates meaningful insights, seeks answers to complex business questions, and enables a better understanding of customer behavior.

What You Will Do:

• Create and provide new customer experience metrics and insights to ensure the best shopping experience for our customers.

• Collaborate with product managers, designers, program managers, engineers, and other stakeholders to make data-driven decisions.

• Create and manage weekly/monthly/quarterly business reports and work together with other teams to capture quality insights and present them to our stakeholders and leadership.

• Expert thought leadership as an ecommerce and fulfillment service analyst.

Qualifications :

• Experiencing working in Fraud domain is a plus

• Expert SQL knowledge, with 7+ years’ work experience in data analytics

• Experience in providing clear and actionable plans by analyzing data and insights

• Ability to take work into your own hands with a sense of responsibility and exercise judgment to act in fast-paced and dynamic environment

• Great ability to think critically and solve nonstructural problems

• Strong communication skills to share analysis results clearly and concisely

• Experience with big data tools like Hadoop, Spark, and Presto

• Experience with BI tools like Power BI or Tableau

• Bachelor’s degree in statistics or computer engineering or equivalent experience

Preferences : 

• Experience with Python and R/SAS, or other statistical packages

• Experience in working with version control (Git, SVN, etc.)  

• Well diverse in or comfortable with learning new modern data tools 

• Master’s degree in statistics or engineering or equivalent experience

• Experience analyzing e-commerce and customer behavior logs

• Strong English skill (both verbal and written) is a plus

Description

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar commerce industry. We are one of the fastest-growing retail companies that established an unparalleled reputation for being a leading and reliable force in the commerce industry.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. At Coupang, every day is filled with the excitement of building, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and challenge traditional tradeoffs. Join Coupang now to create an epic impact in this always-on, high-tech, and hyper-connected world.

Position: Manager II, Product Data Analytics - CX

As a product analyst, you will be responsible for providing reports and insights that aid in management to ensure top-notch customer experience. By collecting the tens of billions of data points that are created as millions of customers use Coupang’s services, Product Analytics creates meaningful insights, seeks answers to complex business questions, and enables a better understanding of customer behavior.

What You Will Do:

• Create and provide new customer experience metrics and insights to ensure the best shopping experience for our customers.

• Collaborate with product managers, designers, program managers, engineers, and other stakeholders to make data-driven decisions.

• Create and manage weekly/monthly/quarterly business reports and work together with other teams to capture quality insights and present them to our stakeholders and leadership.

• Expert thought leadership as an ecommerce and fulfillment service analyst.

Qualifications :

• Experiencing working in Fraud domain is a plus

• Expert SQL knowledge, with 7+ years’ work experience in data analytics

• Experience in providing clear and actionable plans by analyzing data and insights

• Ability to take work into your own hands with a sense of responsibility and exercise judgment to act in fast-paced and dynamic environment

• Great ability to think critically and solve nonstructural problems

• Strong communication skills to share analysis results clearly and concisely

• Experience with big data tools like Hadoop, Spark, and Presto

• Experience with BI tools like Power BI or Tableau

• Bachelor’s degree in statistics or computer engineering or equivalent experience

Preferences : 

• Experience with Python and R/SAS, or other statistical packages

• Experience in working with version control (Git, SVN, etc.)  

• Well diverse in or comfortable with learning new modern data tools 

• Master’s degree in statistics or engineering or equivalent experience

• Experience analyzing e-commerce and customer behavior logs

• Strong English skill (both verbal and written) is a plus

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Senior Financial Planning & Analyst (Capex Finance)

What will you do?

• Own and manage the capital expenditure budget, ensuring alignment with financial capacity and strategic goals
• Monitor and control project costs, recommending solutions to avoid cost overruns
• Evaluate investment opportunities using financial metrics such as NPV, IRR, and payback period
• Conduct cost-benefit and sensitivity analyses to support decision-making
• Support the annual Capex investment planning process across business units
• Assist in month-end and year-end closing activities, including PO and accrual reviews
• Present analysis and recommendations to senior management in a clear, impactful manner
• Collaborate with Project Managers, HQ FP&A, and fulfillment center finance teams to deliver timely and accurate reporting
• Present and explain financial analysis, recommendations, and complex financial concepts in a clear and understandable manner
• Contribute to quarterly investment reviews and help shape Capex strategy

Basic Qualifications

• Minimum of 5+ years of experience in analytical and forecasting functions with a focus on Capex and depreciation.
• Proficiency in advanced Excel
• Experience working with large datasets and automating reports (SQL, Python a plus)
• Effective communication skills to present analysis to stakeholders
• Working proficiency in both English and Mandarin
• Proven ability to manage multiple priorities in a cross-functional environment
• Strong ownership mindset, attention to detail, and drive for continuous improvement
• Solid financial modeling skills

Preferred Qualifications

• Fluent in English reading and writing, with intermediate or higher speaking skills
• Experience using SAP (FI/CO)
• Experience working in a matrix organization or global environment
• Accounting-related certifications
• Experience using SQL or Python

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  https://www.coupang.jobs/privacy-policy/​

人人均等的機會

Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見，我們不可能達成史無前例的成功

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”

Position : Senior Financial Planning & Analyst (Capex Finance)

What will you do?

• Own and manage the capital expenditure budget, ensuring alignment with financial capacity and strategic goals
• Monitor and control project costs, recommending solutions to avoid cost overruns
• Evaluate investment opportunities using financial metrics such as NPV, IRR, and payback period
• Conduct cost-benefit and sensitivity analyses to support decision-making
• Support the annual Capex investment planning process across business units
• Assist in month-end and year-end closing activities, including PO and accrual reviews
• Present analysis and recommendations to senior management in a clear, impactful manner
• Collaborate with Project Managers, HQ FP&A, and fulfillment center finance teams to deliver timely and accurate reporting
• Present and explain financial analysis, recommendations, and complex financial concepts in a clear and understandable manner
• Contribute to quarterly investment reviews and help shape Capex strategy

Basic Qualifications

• Minimum of 5+ years of experience in analytical and forecasting functions with a focus on Capex and depreciation.
• Proficiency in advanced Excel
• Experience working with large datasets and automating reports (SQL, Python a plus)
• Effective communication skills to present analysis to stakeholders
• Working proficiency in both English and Mandarin
• Proven ability to manage multiple priorities in a cross-functional environment
• Strong ownership mindset, attention to detail, and drive for continuous improvement
• Solid financial modeling skills

Preferred Qualifications

• Fluent in English reading and writing, with intermediate or higher speaking skills
• Experience using SAP (FI/CO)
• Experience working in a matrix organization or global environment
• Accounting-related certifications
• Experience using SQL or Python

Recruitment Process and Others

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice​

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  https://www.coupang.jobs/privacy-policy/​

人人均等的機會

Coupang提供均等的機會給所有員工。若沒有全球多元團隊的寶貴意見，我們不可能達成史無前例的成功

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

Role Overview  

The Customer-Centric Planning team is looking for a Senior Data Analyst with an engineering mindset. You will not only be a user of data but also a builder of data infrastructure. This position highly integrates Data Analysis and Analytics Engineering. You will be responsible for maintaining Airflow ETL processes from multiple internal data sources such as Zendesk, WMS (Warehouse Management System), and OMS (Order Management System), and utilizing Python and AI tools for automation development to support the operation and optimize the experience of teams such as Supplier Support, Customer Support, and Andon.

1. Delve into underlying technologies: Directly operate Airflow and Presto clusters, participating in the complete lifecycle from Raw Data to Insight.
2. Embrace new technologies: We actively introduce AI (Windsurf, Gemini, Copilot) and automation tools to eliminate repetitive tasks.

What You Will Do 

• Quickly support (within hours) and respond to the needs of various operational teams, formulate Ad-Hoc analysis plans, and produce high-quality, highly accurate data reports.
• Operational Pain Point Analysis and Root Cause Analysis: Building a customer experience funnel, identifying process issues and operational problems from the user lifecycle, and analyzing deep-seated causes.
• End-to-End Data Pipeline Construction and Maintenance (ETL & Pipeline): Using Presto/Hive SQL to process large-scale data, responsible for designing and maintaining Airflow DAGs, developing and optimizing Data Marts, monitoring data pipeline health, and ensuring data quality.
• Process Automation and Tool Development (Automation & Tooling): Using Python to develop automation scripts, integrating Slack, GitHub, Zendesk, Tableau, Presto, Confluence, and various internal APIs, and using/introducing LangChain, MCP Server to achieve automated updates and releases for various research, report generation, Quality Assurance, etc., reducing manual intervention and improving team efficiency.

Basic Qualifications  

• 3+ years of data analysis or data engineering experience, with the ability to handle complex SQL queries (Recursive CTE, Window Functions, JSON parsing).
• Possess business analysis sensitivity, capable of transforming vague business problems (e.g., "Why are customer complaints increasing?") into concrete data analysis projects.
• Familiar with Tableau Server, Power BI, or related report creation and operation.

Preferred Qualifications

• Familiar with customer service and ticketing system operational data structures: experience in data analysis for similar systems such as customer service, e-commerce, and logistics.
• Possess e-commerce or supply chain domain knowledge: understanding of e-commerce business models and logistics inventory logic.
• Possess practical Python development skills, capable of writing automation scripts, handling API integration, or performing data transformation.
• Familiar with Airflow or similar workflow scheduling tools, with practical experience in writing and maintaining DAGs.
• Familiar with version control tools (GitHub/Git), accustomed to Pull Request (PR) review and collaboration processes.
• AI/LLM application experience: experience using LangChain or internal AI tools to build auxiliary analysis agents or automated processes.

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

eam Overview

Taiwan Finance team is a finance business partner for Coupang Taiwan’s business teams. We own financial results by working with stakeholders to define & track business input/output metrics and improve them by performing root-cause analysis. We are hiring a Senior Business Analyst Specialist as the company’s business grows exponentially.

Job Description

We are seeking a detail-oriented and analytical Business Analyst to join Taiwan Financial Planning and Analysis team. You will be required to develop the financial plan and visibility needed to achieve strategic plans and goals, drive decisions and track performance on growth, margins, expenses and strategic initiatives. Business Analyst will be responsible for monitoring and reporting on financial performance, creating essential financial reports and dashboards.

What you will do

• Design, develop and improve automated reports and dashboards to measure performance and support business needs

• Pull and leverage data to provide proactive, actionable insights that can identify growth opportunities, increase efficiency, and/or deepen understanding of business

• Set strategic and measurable goals, define new metrics and collaborate with other teams to achieve success on cross-team projects

• Has the potential to become a subject matter expert in areas concerning FP&A

Qualifications

• Bachelor's degree in business, Finance, Data Analytics, or a related field

• 5-7 years of experience in business analysis in a fast-paced technology-oriented organization (eCommerce preferred)

• Proven experience in product analysis, data reporting, or a similar role

• Strong analytical skills with the ability to interpret and present complex data effectively

• Proficiency in querying databases (e.g., SQL) and data visualization tools (e.g., Excel, Tableau, Power BI)

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

 We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Coupang Taiwan is looking for a Senior Analyst to join our Affiliate Marketing Operations. In this role, you will work within the Growth Analytics team to enable marketing campaigns across various affiliate channels.  You will partner closely with marketing stakeholders to build performance reporting and data feeds, while analyzing user behavior to support campaign operations and "wow" our customers! Additionally, you will collaborate with engineers to develop marketing products and tracking features, with the opportunity to contribute to building data models and improving our data pipelines.  

What You Will Do  

• Process audience-building requests by leveraging working knowledge of SQL and Python. Write SQL queries to segment customers for campaigns and marketing data feeds. 

• Work closely with stakeholders to deep-dive into data issues and provide clear and actionable plans by analyzing data and insights. 

• Maintain a high bar for quality and accuracy. Provide clear documentation of work and code. 

• Work on defining the Marketing Metric, building and maintaining Marketing dashboards. Continuously track marketing campaign results. 

• Communicate effectively and proactively with internal stakeholders.  

• Collaborate with the Marketing Tech team to guide product development by sharing actionable insights from our existing reports. 

Basic Qualifications

• Bachelor’s degree or equivalent experience  
• 5+ years of experience in data analytics with proficiency in SQL and data visualization tools (e.g., Tableau)  
• Foundational knowledge of statistical concepts and testing methodologies  
• Exceptional critical thinking and problem-solving skills with a strong attention to detail and ability to validate data  
• Strong verbal and written communication skills in both Mandarin and English to share analysis results clearly and concisely 
• Identify key drivers of performance and provide actionable insights to stakeholders through the application of data analytics, scripting and programming skills (Python, SQL) as well as any relevant tools. 

Preferred Qualifications 

• Master’s degree in Business Analytics, Data Science, or a related field 

• Experience in Retail/E-commerce industries, Affiliate Marketing, Performance Marketing, or CRM functions 

• Experience in data ETL (Extract, Transform, Load) and data engineering principles  

• Proficiency with Python or other scripting languages for advanced data manipulation 

• Experience working in a global or multinational team environment 

• Experience collaborating with the engineering team to develop products. 

• Experienced in building machine learning models to enable precision marketing and improve audience targeting accuracy. 

Recruitment Process and Others  

 Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

 Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

 We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Coupang Taiwan is looking for an Analyst to help with Performance Marketing operations. You will work within the Growth Analytics team to help enable marketing campaigns across various channels, which include Paid, Search, and CRM. You will partner closely with marketing stakeholders to build performance reporting, data feeds, and analyze user behavior to support campaign operations and WOW the customer! Furthermore, you will work closely with a dedicated manager who will provide guidance and support throughout your projects.

What You Will Do  

• Process audience-building requests by leveraging working knowledge of SQL and Python. Write SQL queries to segment customers for campaigns and marketing data feeds.
• Analyze marketing data to identify key drivers of performance and provide actionable insights to stakeholders.
• Work closely with stakeholders to deep-dive into data issues and drive actionable insight.
• Maintain a high bar for quality and accuracy. Provide clear documentation of work and code.
• Work on reporting requests and data pulls that support decision-making processes.
• Communicate effectively and proactively with internal stakeholders.

Basic Qualifications

• Bachelor’s degree or equivalent experience
• 5+ years of experience in data analytics with proficiency in SQL and data visualization tools (e.g., Tableau)
• Foundational knowledge of statistical concepts and testing methodologies
• Exceptional critical thinking and problem-solving skills with a strong attention to detail and ability to validate data
• Strong verbal and written communication skills in both Mandarin and English to share analysis results clearly and concisely

Preferred Qualifications 

• Master’s degree in Business Analytics, Data Science, or a related field
• Experience in Retail/E-commerce industries, Performance Marketing, or CRM functions
• Experience in data ETL (Extract, Transform, Load) and data engineering principles
• Proficiency with Python or other scripting languages for advanced data manipulation
• Experience working in a global or multinational team environment

Recruitment Process and Others  

 Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

 Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Position: Sr. Program Management Specialist (Business Intelligence)

Role Overview:

The Customer-Centric Planning team is looking for a senior Business Analyst that enables active and fast drives, providing customer Insights analysis, manage risks and opportunities for improving customer experience (CSAT), and ultimately supporting company-wide strategic decisions.   

This role requires an individual with excellent attention to details, a knack for operational process planning, analytical capabilities, and strong business acumen. You must be comfortable operating in ambiguous environments and have ownership to identify and lead stakeholders to implement solutions to streamline and accelerate a wide range of business processes. An individual would succeed in this role when you’re a strategic thinker, yet capable of rolling up their sleeves and getting their hands dirty to ensure front-line execution excellence. 

What You Will Do 

A senior business analyst helps guide business in improving products, services, marketing programs through data analysis. This person will translate complex or ambiguous business problems into analysis requirements, implement analytical approach and drive actionable recommendations to significantly impact the business. Additionally, this person will contribute to analytics projects designed to help drive Coupang's growth, support specific initiatives from Growth Marketing and other business units, and help less senior business analysts with their development.

• Design and maintain dashboard for key metrics monitoring; analyze customer data and develop strategic plans to provide service excellence 
• Investigate and conduct in-depth analysis of data-driven "root causes" and propose solutions supported by data and facts and share impact. 
• Drive improvement in operational performance and lead projects to further expand our business and enhance both our customers and partner teams experience. 
• Develop strong ownership for customer data analysis and work with cross-functional teams on company-wide perspectives. 
• Clearly communicates goals, roles, responsibilities, success metrics and desired outcomes to cross functional-project teams and program stakeholders 
• Works independently, but also influences and manages project teams, sub-teams and subject matter experts to develop, test or implement new ideas or process improvements. 
• Analyze customer data and develop strategic plans to provide service excellence  
• Compile and analyze project data to identify trends and opportunities for future growth and improvement  
• Ensures that multiple projects within program roadmap meet specified timelines to deliver results 

Essential Qualifications  

• 5+ years of experience in data or business analysis preferably in the e-commerce or marketplace industry 
• Ability to leverage intermediate and higher data visualization tools (e.g. Power BI or Tableau) 
• SQL building experience is a must
• English speaking and writing skill are a must, Korean speaking is a strong plus 
• Clearly communicates goals, roles, responsibilities, success metrics and desired outcomes to cross functional-project teams and program stakeholders 
• Works independently, but also influences and manages project status with stakeholders, and test or implement new ideas or process improvements. 
• When an issue arises, dive deep into the roots of the issue, propose solutions supported by data and facts and share impact. 

Preferred Qualifications:   

• Experience in the e-commerce industry in an operational capacity  
• Experience working with cross-functional teams

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

As a Senior Program Manager in the Logistics Operations Center (LOC), you will shape strategy and lead execution for Taiwan logistics initiatives while partnering closely with regional stakeholders (including the KR team). You will translate insights into programs, manage complex cross-functional delivery, and embed KPI-driven operating rhythms that materially improve on-time delivery, cost-to-serve, and customer experience.Drive end-to-end program execution to improve Promise Delivery Date (PDD) performance, Delivery performance and elevate consumer satisfaction across first-mile, middle-mile, and last-mile operations. This role owns the roadmap, governance, and outcomes required to transform operational delivery through data-driven decision-making, cross-functional leadership, and scalable process excellence. You will succeed by influencing without formal authority, aligning leadership around clear priorities, and building mechanisms that scale—from reporting and dashboards to SOPs, governance, and change management.

What You Will Do

• End-to-End Program Leadership: Own the portfolio across first-, middle-, and last-mile. Define scope, OKRs, workstreams, and success metrics; lead planning, execution, launch, and stabilization.
• KR-to-TW Transition & Expansion: Lead a structured handover of existing TW last-mile reports from the KR team; design unified reporting that brings first-, middle-, and last-mile into a single end-to-end visibility framework.
• Operational Excellence & PDD Improvement: Partner with LOC specialists, hub managers, linehaul, sortation, and TW logistics leadership to prioritize defects, remove bottlenecks, and deliver measurable gains.
• Insight-to-Action Mechanisms: Build robust dashboards and operational reporting (Tableau/Power BI) to surface issues fast; convert analytics into clear decisions, owners, timelines, and SOP changes.
• Cross-Functional Problem Solving: Align on problem statements with partners (e.g., hub managers, Product, Engineering, Finance), decompose complex problems, and deliver structured analyses and recommendations.
• Simulation & Scenario Planning: Lead data simulations and sensitivity analyses for new initiatives (e.g., network design changes, volume shifts, cut-off adjustments), supporting fact-based trade-offs between service, speed, and cost.
• Risk & Change Management: Identify risks early, run mitigation plans, and manage stakeholder communications and change adoption at the field and leadership levels.
• Stakeholder Influence & Communication: Communicate crisply at all levels—from ops floors to executive forums—with narratives that clarify options, risks, and ROI.

Basic Qualifications 

• Experience: 6+ years in Program/Project Management or Analytics-driven Operations within logistics, e-commerce, supply chain, or similar high-scale environments.
• Data & Tools: Strong ability to self-serve and validate data (SQL required). Proficiency with Tableau and/or Power BI. Experience with big data environments (Hadoop, Spark, Presto, Airflow) is a plus. Python familiarity is a plus.
• Execution Excellence: Demonstrated ability to deliver complex, multi-team initiatives in fast-paced, ambiguous settings; strong risk management and dependency tracking.
• Problem Solving: Exceptional structured thinking and root cause analysis; ability to handle unstructured problems and convert into executable workstreams.
• Communication & Influence: Executive-ready written and verbal communication; adept at influencing senior stakeholders and driving decisions without authority.
• Education: Bachelor’s or Master’s in Statistics, Industrial Engineering, Operations Research, Supply Chain, or related field; or equivalent experience. 

Preferred Qualifications 

• Logistics Domain Depth: Understanding of first/middle/last mile, hub operations, linehaul planning, route optimization, and PDD mechanics.
• Technical Proficiency: Hands-on with Python or statistical tooling for simulations, forecasting, and experiment design. Very proficient with Google sheets, Excel, SQL , Tableau and PowerBI
• Leadership: Experience mentoring Business Analysts and leading program workstreams across Product, Engineering, Operations, and Finance.
• Languages: Strong English (written & verbal); additional Asian language capability (e.g., Mandarin or Korean) is a plus for regional collaboration. 

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

Please complete the attached Internal Transfer Request Form and submit.   

Please make sure to apply with your Coupang e-mail address.   

Role Overview

Business Analysts (BA) shine in Coupang's various business and operational organizations where data-driven decision making is important. Our large amount of data is transformed into meaningful information and insights by BAs in each organization (Marketing, Logistics, Shipping, Compliance, Finance, etc.).

You'll be part of our growth and have the opportunity to develop your career!

* Meet the Coupang Business Analyst

What You Will Do 

• Support business decisions with data
• Improve existing processes and develop and manage new metrics 

Basic Qualifications

• Minimum 3 years of data analytics experience
• Proficient SQL experience and competence (SQL coding test required)
• Experience in business intelligence reporting and dashboarding using Tableau or Power BI
• Able to multi-task with judgement in prioritising work to meet the fast-paced business environment

Preferred Qualifications

• Experience working in the e-commerce or internet services industry
• Experience with Python, R or other programming languages

* Application documents: English CV (required)
** The experience needed for each role varies. After receiving your CV, we will offer suitable positions to candidates based on their experience and skills.

Recruitment Process and Others  

Recruitment Process  

• Application Review - SQL Test - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

What you will do

We are seeking a detail-oriented and analytical Business Analyst to join Taiwan Retail Finance team. You will be required to develop the financial plan and visibility needed to achieve strategic plans and goals, drive decisions and track performance on growth, margins, expenses and strategic initiatives. Business Analyst will be responsible for monitoring and reporting on financial performance, creating essential financial reports and dashboards, and performing in depth analysis on financial risks and opportunities.

• Design, develop and improve automated reports and dashboards to measure performance and support business needs
• Pull and leverage data to provide proactive, actionable insights that can identify growth opportunities, increase efficiency, and/or deepen understanding of business
• Set strategic and measurable goals, define new metrics and collaborate with other teams to achieve success on cross-team projects
• Has the potential to become a subject matter expert in Retail categories and Pricing

Qualifications

• Bachelor's degree in business, Finance, Data Analytics, or a related field
• 5+ years of experience in business analysis in a fast-paced technology-oriented organization (eCommerce preferred)
• Proven experience in product analysis, data reporting, or a similar role
• Strong analytical skills with the ability to interpret and present complex data effectively
• Proficiency in querying databases (e.g., SQL) and data visualization tools (e.g., Excel, Tableau, Power BI)

Recruitment Process and Others  

Recruitment Process  

• Application Review - SQL Test - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

 We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Coupang Taiwan is looking for an Analyst to help with Performance Marketing operations. You will work within the Growth Analytics team to help enable marketing campaigns across various channels, which include Paid, Search, and CRM. You will partner closely with marketing stakeholders to build performance reporting, data feeds, and analyze user behavior to support campaign operations and WOW the customer! Furthermore, you will work closely with a dedicated manager who will provide guidance and support throughout your projects.

What You Will Do  

• Process audience-building requests by leveraging working knowledge of SQL and Python. Write SQL queries to segment customers for campaigns and marketing data feeds.
• Analyze marketing data to identify key drivers of performance and provide actionable insights to stakeholders.
• Work closely with stakeholders to deep-dive into data issues and drive actionable insight.
• Maintain a high bar for quality and accuracy. Provide clear documentation of work and code.
• Work on reporting requests and data pulls that support decision-making processes.
• Communicate effectively and proactively with internal stakeholders.

Basic Qualifications

• Bachelor’s degree or equivalent experience
• 5+ years of experience in data analytics with proficiency in SQL and data visualization tools (e.g., Tableau)
• Foundational knowledge of statistical concepts and testing methodologies
• Exceptional critical thinking and problem-solving skills with a strong attention to detail and ability to validate data
• Strong verbal and written communication skills in both Mandarin and English to share analysis results clearly and concisely

Preferred Qualifications 

• Master’s degree in Business Analytics, Data Science, or a related field
• Experience in Retail/E-commerce industries, Performance Marketing, or CRM functions
• Experience in data ETL (Extract, Transform, Load) and data engineering principles
• Proficiency with Python or other scripting languages for advanced data manipulation
• Experience working in a global or multinational team environment

Recruitment Process and Others  

 Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

 Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

Role Overview

Business Analysts (BA) shine in Coupang's various business and operational organizations where data-driven decision making is important. Our large amount of data is transformed into meaningful information and insights by BAs in each organization (Marketing, Logistics, Shipping, Compliance, Finance, etc.).

You'll be part of our growth and have the opportunity to develop your career!

* Meet the Coupang Business Analyst

What You Will Do 

• Support business decisions with data
• Improve existing processes and develop and manage new metrics 

Basic Qualifications

• Minimum 3 years of data analytics experience
• Proficient SQL experience and competence (SQL coding test required)
• Experience in business intelligence reporting and dashboarding using Tableau or Power BI
• Able to multi-task with judgement in prioritising work to meet the fast-paced business environment

Preferred Qualifications

• Experience working in the e-commerce or internet services industry
• Experience with Python, R or other programming languages

* Application documents: English CV (required)
** The experience needed for each role varies. After receiving your CV, we will offer suitable positions to candidates based on their experience and skills.

Recruitment Process and Others  

Recruitment Process  

• Application Review - SQL Test - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Role Overview  

The Customer-Centric Planning team is looking for a Senior Data Analyst with an engineering mindset. You will not only be a user of data but also a builder of data infrastructure. This position highly integrates Data Analysis and Analytics Engineering. You will be responsible for maintaining Airflow ETL processes from multiple internal data sources such as Zendesk, WMS (Warehouse Management System), and OMS (Order Management System), and utilizing Python and AI tools for automation development to support the operation and optimize the experience of teams such as Supplier Support, Customer Support, and Andon.

1. Delve into underlying technologies: Directly operate Airflow and Presto clusters, participating in the complete lifecycle from Raw Data to Insight.
2. Embrace new technologies: We actively introduce AI (Windsurf, Gemini, Copilot) and automation tools to eliminate repetitive tasks.

What You Will Do 

• Quickly support (within hours) and respond to the needs of various operational teams, formulate Ad-Hoc analysis plans, and produce high-quality, highly accurate data reports.
• Operational Pain Point Analysis and Root Cause Analysis: Building a customer experience funnel, identifying process issues and operational problems from the user lifecycle, and analyzing deep-seated causes.
• End-to-End Data Pipeline Construction and Maintenance (ETL & Pipeline): Using Presto/Hive SQL to process large-scale data, responsible for designing and maintaining Airflow DAGs, developing and optimizing Data Marts, monitoring data pipeline health, and ensuring data quality.
• Process Automation and Tool Development (Automation & Tooling): Using Python to develop automation scripts, integrating Slack, GitHub, Zendesk, Tableau, Presto, Confluence, and various internal APIs, and using/introducing LangChain, MCP Server to achieve automated updates and releases for various research, report generation, Quality Assurance, etc., reducing manual intervention and improving team efficiency.

Basic Qualifications  

• 3+ years of data analysis or data engineering experience, with the ability to handle complex SQL queries (Recursive CTE, Window Functions, JSON parsing).
• Possess business analysis sensitivity, capable of transforming vague business problems (e.g., "Why are customer complaints increasing?") into concrete data analysis projects.
• Familiar with Tableau Server, Power BI, or related report creation and operation.

Preferred Qualifications

• Familiar with customer service and ticketing system operational data structures: experience in data analysis for similar systems such as customer service, e-commerce, and logistics.
• Possess e-commerce or supply chain domain knowledge: understanding of e-commerce business models and logistics inventory logic.
• Possess practical Python development skills, capable of writing automation scripts, handling API integration, or performing data transformation.
• Familiar with Airflow or similar workflow scheduling tools, with practical experience in writing and maintaining DAGs.
• Familiar with version control tools (GitHub/Git), accustomed to Pull Request (PR) review and collaboration processes.
• AI/LLM application experience: experience using LangChain or internal AI tools to build auxiliary analysis agents or automated processes.

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Position: Sr.  Program Management Specialist (Business Intelligence)

Role Overview:

The Customer-Centric Planning team is looking for a senior Business Analyst that enables active and fast drives, providing customer Insights analysis, manage risks and opportunities for improving customer experience (CSAT), and ultimately supporting company-wide strategic decisions.   

This role requires an individual with excellent attention to details, a knack for operational process planning, analytical capabilities, and strong business acumen. You must be comfortable operating in ambiguous environments and have ownership to identify and lead stakeholders to implement solutions to streamline and accelerate a wide range of business processes. An individual would succeed in this role when you’re a strategic thinker, yet capable of rolling up their sleeves and getting their hands dirty to ensure front-line execution excellence. 

What You Will Do 

A senior business analyst helps guide business in improving products, services, marketing programs through data analysis. This person will translate complex or ambiguous business problems into analysis requirements, implement analytical approach and drive actionable recommendations to significantly impact the business. Additionally, this person will contribute to analytics projects designed to help drive Coupang's growth, support specific initiatives from Growth Marketing and other business units, and help less senior business analysts with their development.

• Design and maintain dashboard for key metrics monitoring; analyze customer data and develop strategic plans to provide service excellence 
• Investigate and conduct in-depth analysis of data-driven "root causes" and propose solutions supported by data and facts and share impact. 
• Drive improvement in operational performance and lead projects to further expand our business and enhance both our customers and partner teams experience. 
• Develop strong ownership for customer data analysis and work with cross-functional teams on company-wide perspectives. 
• Clearly communicates goals, roles, responsibilities, success metrics and desired outcomes to cross functional-project teams and program stakeholders 
• Works independently, but also influences and manages project teams, sub-teams and subject matter experts to develop, test or implement new ideas or process improvements. 
• Analyze customer data and develop strategic plans to provide service excellence  
• Compile and analyze project data to identify trends and opportunities for future growth and improvement  
• Ensures that multiple projects within program roadmap meet specified timelines to deliver results 

Essential Qualifications  

• 5+ years of experience in data or business analysis preferably in the e-commerce or marketplace industry 
• Ability to leverage intermediate and higher data visualization tools (e.g. Power BI or Tableau) 
• SQL building experience is a must
• English speaking and writing skill are a must, Korean speaking is a strong plus 
• Clearly communicates goals, roles, responsibilities, success metrics and desired outcomes to cross functional-project teams and program stakeholders 
• Works independently, but also influences and manages project status with stakeholders, and test or implement new ideas or process improvements. 
• When an issue arises, dive deep into the roots of the issue, propose solutions supported by data and facts and share impact. 

Preferred Qualifications:   

• Experience in the e-commerce industry in an operational capacity  
• Experience working with cross-functional teams

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  

Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Overseas” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond.   

 We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?” 

Role Overview

Coupang Taiwan is looking for a Senior Analyst to join our Affiliate Marketing Operations. In this role, you will work within the Growth Analytics team to enable marketing campaigns across various affiliate channels.  You will partner closely with marketing stakeholders to build performance reporting and data feeds, while analyzing user behavior to support campaign operations and "wow" our customers! Additionally, you will collaborate with engineers to develop marketing products and tracking features, with the opportunity to contribute to building data models and improving our data pipelines.  

What You Will Do  

• Process audience-building requests by leveraging working knowledge of SQL and Python. Write SQL queries to segment customers for campaigns and marketing data feeds. 

• Work closely with stakeholders to deep-dive into data issues and provide clear and actionable plans by analyzing data and insights. 

• Maintain a high bar for quality and accuracy. Provide clear documentation of work and code. 

• Work on defining the Marketing Metric, building and maintaining Marketing dashboards. Continuously track marketing campaign results. 

• Communicate effectively and proactively with internal stakeholders.  

• Collaborate with the Marketing Tech team to guide product development by sharing actionable insights from our existing reports. 

Basic Qualifications

• Bachelor’s degree or equivalent experience  
• 5+ years of experience in data analytics with proficiency in SQL and data visualization tools (e.g., Tableau)  
• Foundational knowledge of statistical concepts and testing methodologies  
• Exceptional critical thinking and problem-solving skills with a strong attention to detail and ability to validate data  
• Strong verbal and written communication skills in both Mandarin and English to share analysis results clearly and concisely 
• Identify key drivers of performance and provide actionable insights to stakeholders through the application of data analytics, scripting and programming skills (Python, SQL) as well as any relevant tools. 

Preferred Qualifications 

• Master’s degree in Business Analytics, Data Science, or a related field 

• Experience in Retail/E-commerce industries, Affiliate Marketing, Performance Marketing, or CRM functions 

• Experience in data ETL (Extract, Transform, Load) and data engineering principles  

• Proficiency with Python or other scripting languages for advanced data manipulation 

• Experience working in a global or multinational team environment 

• Experience collaborating with the engineering team to develop products. 

• Experienced in building machine learning models to enable precision marketing and improve audience targeting accuracy. 

Recruitment Process and Others  

 Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer 

• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. 

• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled. 

• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. 

• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

 Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:  

https://www.coupang.jobs/privacy-policy/​ 

Company Introduction  

Coupang is reimagining the shopping experience with the goal of wowing each customer from the instant they open the Coupang app to the moment an order is delivered to their door.  
 
Our services in Taiwan include “Rocket Delivery” which offers next-day delivery for a wide selection of items at affordable prices, “Rocket Oversea” which offers free international delivery on millions of best-selling products from Korea, the U.S., and beyond. 

We are looking for talents to help us lead Coupang’s expansion in Taiwan. This is an exceptional opportunity to become a part of Coupang’s growth in Taiwan and create a world where our customers wonder, “How did I ever live without Coupang?”   

Team Overview

Taiwan Finance team is a finance business partner for Coupang Taiwan’s business teams. We own financial results by working with stakeholders to define & track business input/output metrics and improve them by performing root-cause analysis. We are hiring a Senior Business Analyst Specialist as the company’s business grows exponentially.

Job Description

We are seeking a detail-oriented and analytical Business Analyst to join Taiwan Financial Planning and Analysis team. You will be required to develop the financial plan and visibility needed to achieve strategic plans and goals, drive decisions and track performance on growth, margins, expenses and strategic initiatives. Business Analyst will be responsible for monitoring and reporting on financial performance, creating essential financial reports and dashboards.

What you will do

• Design, develop and improve automated reports and dashboards to measure performance and support business needs

• Pull and leverage data to provide proactive, actionable insights that can identify growth opportunities, increase efficiency, and/or deepen understanding of business

• Set strategic and measurable goals, define new metrics and collaborate with other teams to achieve success on cross-team projects

• Has the potential to become a subject matter expert in areas concerning FP&A

Qualifications

• Bachelor's degree in business, Finance, Data Analytics, or a related field

• 5-7 years of experience in business analysis in a fast-paced technology-oriented organization (eCommerce preferred)

• Proven experience in product analysis, data reporting, or a similar role

• Strong analytical skills with the ability to interpret and present complex data effectively

• Proficiency in querying databases (e.g., SQL) and data visualization tools (e.g., Excel, Tableau, Power BI)

Recruitment Process and Others  

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. 

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/​ 

Location: [Taiwan] 

We Are: 

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. 

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

You Will:

• Analytical Support & Insights
  • Partner with the Account Management team to provide data-driven insights that support revenue, margin, and performance optimization
  • Analyze data from internal systems and translate findings into clear, actionable business recommendations
• Reporting & Data Solutions
  • Design, build, and maintain scalable reporting and dashboard solutions for key stakeholders
  • Translate local market business requirements into structured data outputs and reporting frameworks
• Process Design & Optimization
  • Conceptualize, recommend, and implement standardized guidelines and repeatable processes to improve efficiency and consistency
  • Identify opportunities to streamline workflows and enhance operational performance
• Data Governance
  • Ensure data accuracy, consistency, and integrity across systems and reporting outputs
  • Establish best practices for data validation and ongoing quality control
• Cross-functional Collaboration
  
  • Lead and coordinate cross-functional initiatives (e.g., AM, Sales, Tech) to improve business operations across the Greater China region

Desired Experience: 

• 5 years of experience in data-driven roles within adtech, finance, consulting, or performance / growth marketing
• Prior experience in analytical functions (e.g., analytics, FP&A, strategy, performance optimization) preferred
• Exposure to client-facing environments or stakeholder management is a plus
• Strong analytical thinking with the ability to translate data into actionable business decisions
• Proven experience working with core business metrics (e.g., revenue, margin, ROI, CAC) and making trade-off decisions
• High attention to detail with a structured approach to problem-solving
• Basic understanding of retargeting and the RTB model
• Familiarity with e-commerce and online advertising ecosystems, especially within APAC markets
• Advanced proficiency in Excel, PowerPoint, g-suite
• Working knowledge of SQL and/or Python is a plus
• Demonstrated ability to take ownership and drive initiatives end-to-end
• Proactive, self-driven, and comfortable working with ambiguity
• Experience collaborating across cross-functional teams (e.g., Sales, Product, Tech)
• Strong communication and stakeholder management skills
• Fluent in English (written and spoken

We Offer: 

• Unique opportunity to join an award-winning, fast-growing tech company
• Ability to work in a truly international environment and win the market with the best people
• Great environment for growth and professional development

Apply now! 

You don't need to tick every box to apply. If you are passionate about digital marketing, send us your CV, and we'll review it.

We are seeking a highly motivated and detail-oriented Software Quality Analyst with a strong passion for ensuring the delivery of high-quality software products. As a Software Quality Analyst, you will play a critical role in the software development process by conducting thorough manual testing to identify defects and verify that the software meets established quality standards. You will collaborate closely with cross-functional teams, including developers, PMs, automation engineers, and other stakeholders, to ensure a smooth and efficient testing process.

What you’ll do

• Collaborate with software development teams at BBPOS and Stripe Terminal (US and Canada) to ensure high quality releases for Payment terminals and components such as SDKs, EMV Configs, Android Apps, Firmware and ROM.
• Develop comprehensive non-functional test plans and perform exploratory testing to validate software functionality. 
• Perform functional, regression and non-functional testing to identify defects and verify stability and accuracy of software products before releasing to users. 
• Report software defects and work closely with developers and project managers to ensure resolution of identified defects and monitor resolution process. 
• Provide timely updates on testing progress and results to project stakeholders including potential risks and impact on users. 
• Continuously refine the testing process by identifying opportunities for efficiency improvements

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3+ years of experience as a Software Quality Analyst or Software Test Engineer with a strong focus on manual software testing in a professional environment.
• Experience with defect tracking tools and defect lifecycle management. 
• Proficiency in creating test plans, test cases and compiling testing reports. 
• Strong understanding of software testing methodologies and software development lifecycle.
• Solid analytical and problem-solving skills, with a keen eye for detail.
• Excellent communication and teamwork skills, with the ability to work collaboratively in an agile development environment.
• Proactive, self-driven, and adaptable to changing priorities and requirements.
• Fluent in both oral and written English

Preferred qualifications

• Experience with testing Mobile and Payment applications and Terminals
• Bachelor’s degree in Electronic Engineering, computer science, information system or equivalent experience

Financial institutions worldwide trust Numerix’s motto, “When numbers matter,” because our platforms handle the most complex nonlinear structured products with precision and transparency. Our solutions support front office teams end-to-end - from issuance and trading through pricing, valuation, RFQs, OMS, and trade lifecycle control - while enabling risk and middle office teams to holistically measure, optimize, and validate risk across capital, hedging, and regulatory requirements.  Numerix is a powerhouse of worldclass quantitative, financial engineering, and technology talent. Our fast-growing business combines disciplined innovation and strategic acquisitions with strong organic growth fueled by long-term customer success, setting the standard for multi-asset analytics in an increasingly complex financial landscape.

The Customer Success team is pioneering a new structural initiative to scale customer success enablement and adoption of Numerix solutions across APAC. To support this effort, we are adding a Customer Success Enablement Consultant who will help shape, structure, and execute adoption strategies across the APAC book of business. This role reports directly to the Head of Customer Success, APAC.

You will be the face of Numerix for training, product adoption, and customer enablement, working directly with banks, securities firms, insurance companies, and investment managers. You will play a central role in cross-functional collaboration at Numerix with Product, Professional Services, Customer Support, and Sales teams to strengthen and scale client adoption.  This role is designed for early career professionals who want to specialize in customer success enablement. While the position has meaningful ownership and visibility, it is a solo-contributor role that is supported by senior Customer Success leadership.

In this role, you will build rare expertise at the intersection of quantitative finance, enterprise software, and customer enablement. You will gain exposure to front, middle-risk office workflows across leading financial institutions, develop skills in data-driven adoption and training design, and shape how Numerix solutions are embedded into customers’ day-to-day operations.  Over time, this role can evolve into senior enablement, customer success management, product strategy, or commercial roles within Numerix.

What You'll Do:

• Design and deliver training and enablement content tailored to different customer lifecycle stages, personas, and domain verticals.
• Develop a deep understanding of customer workflows and pain points, translating Numerix capabilities into integral parts of customers’ day-to-day operations.
• Drive user adoption by expanding Numerix solutions across core and adjacent user groups within client organizations.
• Execute training and adoption campaigns at scale across the APAC customer base, measuring outcomes and effectiveness.
• Assist in designing enablement assets across onboarding, reinforcement, and advanced usage, leveraging scalable formats such as digital content, self‑service resources, and structured learning paths.
• Contribute to the evolution of Numerix’s enablement framework, balancing high‑touch engagement with scalable digital adoption approaches.
• Deploy and monitor adoption and product utilization metrics to identify trends, feature value, and growth opportunities.
• Act as the voice of the customer by using metrics and direct feedback to inform Product and Engineering teams.
• Collaborate with senior Customer Success and Sales stakeholders to align on account strategy and support execution.
• Assist with the implementation and optimization of tools, processes, and workflows to enable customer success at scale.

Success in this role is measured by enablement outcomes and adoption impact in partnership with Customer Success and Sales teams. While this role does not own commercial targets directly, it plays a critical enabling role in improving product utilization, customer satisfaction, and long-term retention.

• Growth in product utilization and Numerix adoption across enterprise customers in APAC.
• Alignment of the product roadmap with APAC customer needs and usage trends.
• Scaled, repeatable adoption and training capabilities across Numerix.

What We're Looking For:

• Bachelor’s degree in business, economics, finance, or a technical discipline (e.g., engineering or science).
• 2+ years of experience in a post-sales, customer-facing role (e.g., Customer Success Manager, Business Analyst, Project Manager) with exposure to derivatives at financial institutions or fintech companies
  OR MBA or Master’s degree in management, marketing, or business analytics.
• Strong collaboration skills and experience working cross-functionally.
• Customer-centric mindset with curiosity for complex products and how they deliver value.
• Excellent communication skills with the ability to engage users and act as an empathetic internal advocate.
• Full professional proficiency in English.
• Willingness to travel up to 25%.

Extra Credit:

• CFA, FRM, or related financial analysis and risk management certifications.
• Hands on training or enablement experience, including content creation and in-person delivery.

What We Offer:

In addition to competitive compensation, benefits, and perks, this role offers the opportunity to grow into a global customer success enablement function. You will build deep expertise in Numerix’s enterprise solutions, gaining a strong competitive edge and differentiated knowledge within the global capital markets community.

Where You’ll Work:

This role is a hybrid role based at one of the following Numerix APAC offices: Singapore, Hong Kong, or Taipei.

An important note on salary:

The annual pay range for this position is based on the preferred primary location of the role which is listed above. If you are applying to this role at a location that is not the preferred primary location, please keep in mind the salary range will vary and may fall outside of what is listed. Base pay offered may vary depending on job-related knowledge, skills, and experience.

Also note that unsolicited contact from third-party recruiters or agencies will not be considered at this time. We respectfully request no outreach from agencies.

About Appier 

Appier is an AI-native Agentic AI as a Service (AaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

About the role

The primary role of the Campaign Analyst is to be the Strategic Pilot of AI – turning AI into ROI.

Responsibilities

• Manage and execute ad campaigns with Appier proprietary AI platform and products.
• Plan and manage multinational advertising campaigns, formulate localized advertising strategies.
• Analyze data and campaign performance, configure automated optimization processes, conduct experiments, ensuring client’s KPIs are met with precision and speed.
• Co-work with sales managers, account managers, product managers, data analysts and on various optimization-related projects.
• Adjust and improve the effectiveness of AI models. Improve overall performance of the system.
• Provide historical data and estimation of performance for the business development team. Assist the development of new customers.

Who you are:

• AI & Tech Enthusiast: Tech early adopters. Loves exploring new AI tools to work faster and smarter. Always looking for ways to improve efficiency.
• Detail-Oriented: Ensures zero-error campaign execution while applying numerical sensitivity to spot anomalies, data discrepancies, and granular insights that others might miss.
• Hands-On & Proactive: Possesses a strong "can-do" spirit. Approaches challenges with a positive, hands-on mindset, actively seeking solutions rather than waiting for instructions.
• Cool Under Pressure: Stays calm in a fast-paced environment; can focus and deliver results even when things get busy.
• Proactive Problem Solver: Good at critical thinking and able to apply systematic problem-solving processes to achieve success.  
• Data-Driven Mindset: Rapidly adapts to new tools and methodologies, using a quantitative approach to analyze, learn, and present results.

What you need: 

• 1+ years working experience. RTB/Programmatic buying experience a plus.
• Passion for digital advertising and/or game-changing technology.
• Eagerness to work in a start-up team environment that will be rapidly changing.
• You can use Excel and you’re not afraid of Pivot Tables.
• Flexibility to occasionally work at odd hours when necessary (from home).
• This role needs to work on the weekend shift (once per month).
• Minimum BA/BS University degree or related experience.
• Business level fluency in English (TOEIC 750+, GEPT High-Intermediate level, TOEFL 90+, IELTS 6.5+).
• Exposure to digital ad serving concepts (CPM/CPA/RTB/ROI), video, mobile, and social media is a plus.

Preferred Qualifications:

• AI Productivity Tools: Familiar with Generative AI tools (e.g., Gemini, ChatGPT, Copilot), Prompt Engineering, or other newly developed tools to speed up daily workflows.
• Automation Mindset: Experience with automation tools (e.g., Zapier, n8n); enjoys building workflows that run automatically to save time.
• Data & Logic: Basic knowledge of SQL, Python, or data visualization tools (e.g., Tableau, Looker) is a big plus.
• AdTech Ecosystem Knowledge: Familiarity with MMPs (e.g., AppsFlyer, Adjust, Singular) and the mobile attribution landscape.
• Structured Thinking: Experience using project management tools (e.g., Jira, ClickUp) or organizing complex SOP documentation.

#LI-CS1

About Appier 

Appier (TSE: 4180) is an AI-native Agentic AI as a Service (AaaS) company that empowers businesses to create value through cutting-edge AdTech and MarTech solutions. Founded in 2012 with the vision of “Making AI Easy by Making Software Intelligent,” Appier helps businesses turn AI into ROI through its Ad Cloud, Personalization Cloud, and Data Cloud—each powered by Agentic AI that enables autonomous, adaptive, and real-time decision-making. Today, Appier operates 17 offices across APAC, the US, and EMEA, and is listed on the Tokyo Stock Exchange. Learn more at www.appier.com.

Role Mission

As our Digital Advertising Data Analyst, you won't just be moving data—you'll be defending our revenue and driving our growth. You will bridge the gap between complex datasets and high-pressure business decisions. Whether you are uncovering a campaign's "hidden" success to secure a contract renewal or identifying sophisticated ad fraud to protect a client's budget, your insights will be the backbone of our commercial strategy.

Key Responsibilities

• Performance Optimization: Analyze real-time campaign data to provide actionable "pivot" suggestions that directly improve client KPIs.
• Sales Enablement: Build data-backed narratives and "evidence packages" that empower our sales team to win renewals and upsells.
• Fraud Defense: Develop and maintain fraud detection reports to proactively address client concerns and ensure high-quality traffic.
• Stakeholder Communication: Present findings clearly to management and clients, often in high-pressure situations where data must be the "voice of reason."

About you

To succeed in this role, you must be a power user of our primary stack:

• SQL: Expert level. Ability to write complex, performant queries across large, nested datasets.
• Python: Proficient in data manipulation (Pandas/NumPy) and automating repetitive reporting tasks.
• Tableau: Ability to build intuitive, client-facing dashboards that tell a story at a glance.
• Google Sheets: Advanced capabilities for quick-turnaround tactical analysis.

 [Preferred qualifications]

• Working experiences in digital advertising industries.

The Ideal Candidate

• Battle-Tested: You have thick skin. You can stay calm and objective when presenting data to stressed stakeholders or skeptical clients.
• Business Intuition: You understand that a 0.05% change in CTR matters to the bottom line. You don't just report numbers; you explain what they mean for the client's wallet.
• Analytical Curiosity: You don't wait to be told what to look for. You see a dip in performance and hunt for the "why" before anyone asks.

 Why This Role?

This isn't a "back-office" job. You will have a seat at the table during major contract negotiations and play a pivotal role in the company's financial health.

#LI-AK1

About Appier 

Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is to turn AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

About the role 

An accelerated pathway designed to transform you into a strategic Campaign Analyst.

Responsibilities

• Facilitate Daily Operations: Provide essential support to the campaign management team to ensure smooth execution. You will gain hands-on experience in setting up and managing AI campaigns from scratch.
• Data Monitoring & Support: Collaborate with Campaign Analysts to monitor campaign performance, identifying data trends and potential issues early.
• Operational Excellence: Support the team in maintaining smooth workflows by leveraging internal tools and automation processes.
• Continuous Learning: Actively learn about the AdTech ecosystem and optimization logic to provide valuable insights for future campaign strategies.

Who you are

• Aspiring Tech Professional: Open to fresh graduates or those with limited experience, but must possess a strong ambition to build a career in the AI and Digital Advertising industry.
• Tech-Savvy Learner: Passionate about emerging technologies (including AI tools); capable of mastering new proprietary software and systems rapidly.
• Hands-On & Proactive: Possesses a strong "can-do" spirit. Approaches challenges with a positive, hands-on mindset, actively seeking solutions rather than waiting for instructions.
• Detail-Oriented: Maintains a sharp eye for accuracy. Takes pride in delivering error-free work, ensuring precise campaign configuration.
• Language Ability: Fluent in English (reading/writing); comfortable communicating effectively within an international team environment.

Preferred Qualifications:

• AI Curiosity: Familiarity with Generative AI tools (e.g., ChatGPT, Gemini) to improve personal productivity is a plus.
• Industry Knowledge: Basic understanding of digital advertising concepts (e.g., CPM, CPA, ROI) or social media platforms.
• Data Sense: Not afraid of numbers and basic Excel functions.

#LI-CS1

About Appier 

Appier is a software-as-a-service (SaaS) company that uses artificial intelligence (AI) to power business decision-making. Founded in 2012 with a vision of democratizing AI, Appier’s mission is turning AI into ROI by making software intelligent. Appier now has 17 offices across APAC, Europe and U.S., and is listed on the Tokyo Stock Exchange (Ticker number: 4180). Visit www.appier.com for more information.

About the role

We are looking for a Data Analyst / Senior Data Analyst in Taiwan to join our Enterprise Solution team.

In this role, you will serve as the strategic bridge between our product applications, client data, and evolving business requirements. You are the vital link connecting our Product, Customer Success, and Sales teams. Your primary objective is to architect business solutions and successfully implement them using existing products, while simultaneously translating client feedback into actionable requirements for the Product team to drive continuous innovation.

To excel in this role, you must develop an in-depth understanding of our products from technical development and service operations to sales strategy. You should possess exceptional communication skills to navigate complex client relationships and internal cross-functional collaborations.

  [The seniority/title is determined by job-related skills, experience, and evaluation after the interview.]

Responsibilities

• Requirement Advocacy: Gather and communicate new requirements and feedback from customers to the Product team to support continuous feature improvement and product-market fit.
• Cross-Functional Collaboration: Partner with Product Managers (PM), Customer Success Managers (CSM), and Engineers to identify business pain points and provide actionable analytical suggestions.
• Data Modeling & Analysis: Utilize SQL and Python to extract data from massive databases, conduct Exploratory Data Analysis (EDA), and build models to analyze business needs and predict user behavior.
• Visualization & Reporting: Design and develop automated dashboards (e.g., Tableau or Looker) to provide intuitive, real-time monitoring and insightful data reports.
• A/B Testing: Design, execute, and analyze experiments to scientifically evaluate the effectiveness of marketing strategies and campaign performance.
• Data Governance: Maintain data accuracy and integrity, ensuring that metrics produced by data pipelines align strictly with business logic and customer requirements.

About you

[Minimum qualifications]

• Education: Degree in Statistics, Mathematics, Computer Science, Information Management or a related quantitative field.
• Experience: 2+ years of industry experience in data analytics or a related field.
• Technical Skills:
  • Proficient in SQL, Python 
  • Practical experience in developing dashboards using Tableau, Looker, or similar tools.
• Core Competencies:
  • Solid foundation in statistics and strong logical reasoning for problem-solving.
  • Ability to extract meaningful insights from data and translate technical findings into business language for non-technical stakeholders.
  • Excellent oral and written communication skills in English and Mandarin.
  • High level of self-discipline and adaptability within a fast-paced, high-growth environment.

[Preferred qualifications]

• Experience in the Digital Marketing (MarTech) industry.
• Familiarity with Google BigQuery, Mongo DB
• Foundational knowledge or hands-on experience in Machine Learning (ML).
• Experience in Agent development or AI-driven workflows.
• Prior experience working in an English-speaking professional environment with cross-border teams.

#LI-RL1