Prezzee is a global leader in digital gifting and payments, having sold over 140 million gift cards through partnerships with more than 1,500 brands, and serving over 6 million customers worldwide.

Our mission is simple but powerful: to change lives through the power of giving—leveraging borderless payment technology and innovative digital solutions to help people connect and create meaningful moments.

The Opportunity

We are entering a pivotal phase in our journey, where AI will fundamentally reshape how we operate.

As Head of AI, you will lead this transformation.

Reporting to the Chief AI Officer, this newly created  role owns and orchestrates Prezzee’s end-to-end AI agenda spanning strategy, execution, and ROI. You’ll lead enterprise-wide AI transformation while also laying the foundations for future innovation, including AI-enabled and agent-driven commerce.

Working closely with the AI Tech Lead and cross-functional partners across Tech, Data, InfoSec, and Architecture, you’ll own AI strategy, prioritisation, and business outcomes, ensuring every initiative is aligned, scalable, and delivers measurable value.

What You’ll Be Doing

• Shape and execute the AI roadmap, aligning to business priorities across growth, product, and operations
• Drive measurable business impact from AI initiatives, including revenue growth, improved customer experience, and more efficient internal operations
• Build out our partnerships with leading AI providers such as Google, AWS, and Anthropic that accelerate capability and innovation
• Establish and build out AI governance, security, and responsible AI frameworks in collaboration with InfoSec
• Partner with Data and Architecture teams to ensure strong foundations and delivery readiness
• Shape Prezzee’s future in AI-driven and agent-enabled commerce
• Champion and deliver a workforce AI literacy program, empowering teams to work smarter with AI
• Provide clear, transparent reporting on progress, risks, and ROI to senior stakeholders

What Success Looks Like (12 Months)

• A clear AI roadmap delivering measurable ROI
• High-impact AI use cases deployed across product, operations, and customer experience 
• Established AI governance and responsible practices
• Strong partnerships with leading AI providers driving capability uplift 
• Increased AI adoption and literacy across the organisation

What You’ll Bring

• Proven experience leading large-scale AI, data and/or digital transformation programs
• Combines transformation leadership with knowledge of AI and Data across AI-native applications, data platforms and use case delivery
• Ability to translate strategy into clear, executable plans and initiatives with strong focus on measurable outcomes
• Experience managing strategic technology partnerships and internal stakeholders across all levels with strong influencing skills
• Ability to bring clarity to ambiguous problems by acting as linking pin between technical and business teams
• A builder mindset; comfortable balancing vision with hands-on execution with clear focus on quality, security, and doing things the right way
• Understanding of e-commerce, payments, and transactional systems preferred

Why Join Us?

Prezzee has been recognised as Foundry’s Computerworld 2024 & 2025 Best Places to Work in IT, reflecting our commitment to innovation, inclusion, and creating an environment where people can do their best work.

We are a global team united by our values:  Give openness, Give greatness, Give magic, Give a damn, and Give ingenuity.

At Prezzee, you’ll be part of a company that is actively shaping the future of digital gifting—and now, the future of AI-driven commerce. This is your opportunity to make a real impact at scale.

We Offer:

• Prezzeeversary Leave – Extra day of annual leave for each year you’re with us.
• BirthYay Leave – Celebrate you with a paid day off during your birthday month.
• Novated Car Leasing – A tax-smart way to bundle and pay for your car and running costs.
• ClassPass Membership – Fully covered monthly credits for fitness, wellness, and beauty.
• Office Allowance – One-time payment to upgrade your office setup.
• Flexible Work Perks – Flex your hours, take Culture Swap Days, and work from anywhere for 30 days a year.
• Prezzee Staff Discounts – Exclusive deals on Prezzee gift cards – just for being part of the team.
• Wellbeing Support – Access to mental, social, financial, and physical wellbeing support via Telus.
• Learning & Development – Grow your career with LinkedIn Learning, job shadowing, industry programs, and our Lunch & Learn sessions.
• Employee Resource Groups – Be an advocate or ally and foster belonging through groups like EmpowHer and Pride.
• Parental Leave – 12 weeks for primary carers and 4 weeks for secondary carers.
  
  

Prezzee is an Equal Opportunity employer. We believe that diversity is the key to building the best products for our customers, team culture and growing our global business. Our diversity mission is for our people to be their most authentic selves, to inspire, innovate and celebrate within a culture of belonging. We do not discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

We are looking for people to help create human connections, make magic and shape the future of gifting so even if you don’t think you quite meet all of the skills listed or tick all the boxes, we’d still love to hear from you! Please let us know if you require any adjustments as part of the application and recruitment process, We also encourage you to let us know of your pronouns at any point of the process.

Since 2011, THE ICONIC has redefined the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our platforms (Retail, Marketplace and Services) provide an inspiring and seamless end-to-end customer experience. We Dream Big through collaboration and innovation, and are supported to bring incredible ideas to life. We believe in making a positive difference by bringing on the future of shopping to our customers through the power of fashion, sports, home and beauty. 

About the role

This is not a traditional brand role. As Director of Brand & Market Engagement, you will own the full brand ecosystem, from masterbrand strategy and content to PR, sponsorships and partnerships and be directly accountable for how brand investment translates into business performance. You'll lead a high-performance creative and content engine, partner with CRM and Performance teams to drive customer acquisition, frequency and lifetime value, and ensure every channel works as a connected growth system. Reporting to the CMO, this is a senior leadership role for someone who is equally fluent in brand storytelling and commercial outcomes.

• Own the brand strategy end-to-end and lead the masterbrand platform, social and content engine, PR and earned media, sponsorships, ambassador strategy and the internal creative team.
• Turn brand into commercial growth - connect brand investment to customer acquisition, purchase frequency and CLV through a clear ROI mindset
• Build a high-performance content and creative engine, evolve the internal team to deliver faster, smarter, AI-enabled production with performance informed creativity
• Partner across CRM and Performance and operate as a true growth partner to lifecycle, retention and performance media teams
• Own sponsorships as growth channels, transform partnerships from awareness plays into acquisition and commercial drivers
• Drive consumer PR and cultural relevance, elevate earned media into a growth lever that drives conversation, consideration and new customer acquisition
• Lead with commercial discipline and own brand investment with a clear path from spend to outcomes; work closely with the CFO and leadership to prioritise high-impact initiatives

What Success Looks like…

• Proven track record in brand leadership with demonstrated commercial accountability: you know how brand drives revenue, not just awareness
• Systems thinker who can connect brand, CRM, performance and partnerships into one engine
• Equal parts creative and analytical: you balance instinct with data and love both
• Experienced operator who builds teams, processes and outputs that scale
• Strong stakeholder leadership confident holding your own with CFO, CEO, CCO and performance teams
• Cultural intelligence: you know how to make a brand part of culture, not just campaigns
• Experience leading content and creative teams through AI-enabled 
• You've owned a brand P&L or brand investment budget with direct accountability to revenue or CLV outcomes
• You've built or scaled sponsorship and partnership programs as genuine acquisition channels
• You've led earned media strategies that drove measurable brand demand signals (share of search, organic traffic uplift, new customer acquisition)

Life at THE ICONIC

Here’s what to expect when you join THE ICONIC:

• Flexible working. We offer a hybrid and flexible working model so you can do your best work in a way that works for you
• The learning  collective. Get your knowledge fix with our learning days & hackathons
• Parents at THE ICONIC. Access to our parental leave program and an extra day off for your kids' first day of school every year 
• Birthday leave. Enjoy a paid day off for your birthday and an ICONIC voucher to treat yourself
• Curate your style. No matter what your style is, we have got you covered with our Amazing staff discount and our famous sample sales
• Wellbeing. Access to our discounted gym memberships and wellbeing programs
• People first. Access to our Employee Assistance Program for you and your family

At THE ICONIC, diversity, inclusion, and belonging are integral to our culture, fostering an environment of respect and dignity. We aim to empower self-expression and ensure our workforce reflects our diverse communities. By embracing diverse perspectives and experiences, we strive to create a genuine sense of belonging for our employees, customers, and partners, promoting equal opportunities and a better shopping experience for all.

Additional Information

We are committed to providing reasonable arrangements to all individuals participating in our application and interview process, and while performing job functions. If you require any accommodations or adjustments prior to the submission of your application or throughout your interview process, please contact our Talent Attraction team directly: talent.attraction@theiconic.com.au.

By submitting your application, you acknowledge and agree to the terms of THE ICONIC's Candidate Privacy Policy.

The Financial Advisory Team at Teneo 

Teneo’s global Financial Advisory business advises corporates, creditors and other financial stakeholders in situations of financial stress and distress. No two situations are the same. Our advice and approach is tailored to each situation and each client. At Teneo, we believe such occurrences present new opportunities for our clients. Opportunities to restore value, raise new capital, pivot in a new direction and ultimately, identify certainty amidst chaos. Teneo partners with clients to find viable opportunities that will protect and enhance value and help them to build strategies that will most benefit their business and/or investment goals. 

Integrating the disciplines of financial advisory, management consulting, investor relations, strategic communications, government affairs, risk analysis and talent advisory, Teneo’s global Financial Advisory team guides companies and their stakeholders through periods of uncertainty and stress. We help address the challenges a business faces, whether that is targeted performance improvement to Financial Advisory, or delivering a route to recover value, our focus is delivering certainty from uncertainty. 

On 1 September 2025, Teneo acquired PwC Australia’s Business Restructuring Service team. Our 80+ strong Australian team includes 18 Senior Managing Directors and Managing Directors, located across Sydney, Melbourne and Brisbane. 

This is your opportunity to join our growing and ambitious team in Australia, part of Teneo’s global integrated advisory offering.

The Role 

As a Senior Consultant you will support the leadership team with: 

• Client Service – Be a part of project teams on a diverse range of challenging engagements – this will involve advising corporates, creditors and other financial stakeholders on Restructuring Advisory, Contingency Planning and Insolvency projects.
• Business Development – Support business development activities and generating sales in the market.
• People and Leadership – Provide guidance and support to team members to create an inclusive environment. 

Key Responsibilities 

Client Service 

• Is a key team member working on financial restructuring and insolvency engagements on a day-to-day basis, including managing junior staff.
• Produces high quality deliverables within planned timescales.
• Develops ‘distinctive’ client relationships.
• Supports and contributes to client presentations.
• Helps to meet team specific performance targets.
• Applies understanding of financial engagement economics and engagement risk and quality management. 

Knowledge Acquisition 

• Builds client relationship skills, sector knowledge and continues to develop leadership skills.
• Continues to build technical expertise, broader business advisory and people management skills.
• Understands the market, topical issues and our Restructuring propositions. 

People and Leadership 

• Supports leadership in creating an inclusive environment.
• Proactively supports the development of colleagues by providing timely feedback and identifying development opportunities e.g. mentoring/ buddying, supervising less experienced colleagues.
• Continues to develop personal brand. 

Business Development 

• Starts to own elements of and proactively contribute to business development.
• Demonstrate an expanding network of external and internal peer level contacts which provide opportunities to meet and share ideas on initiatives.
• Assist in the running of a sector or marketing key account team, including participating in, and organising, marketing events.
• Assists in preparing research documents, pitches and client presentations. 

Key Skills & Experience 

• Strong academic background to degree level.
• Qualified CA, or committed to completing the CA program 
• Analytical with strong IT skills e.g., Microsoft Word, PowerPoint, Excel and Outlook packages.
• Demonstrates knowledge of Restructuring Services/Insolvency with either directly relevant experience, or strong transferrable skills gained in a client facing role within a professional services business (e.g., corporate audit).
• Strong communication and interpersonal skills to support working in a high-performance team.
• Commitment and willingness to work under pressure, sometimes long hours, always putting the client at the centre.
• Ambition to learn and develop further. 

What can we offer you? 

• Competitive salary
• Health and wellbeing support provided by Intellect Holistic
• $500 annual health and wellness stipend to support you with health, wellness, and fitness expenses
• Annual leave allowance: 20 days plus three days annual closure between Christmas Eve and New Year's Eve, 1 day of leave during birthday month, 1 wellness day
• 10 days per annum personal/carer’s leave

About Teneo 

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future. 

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations. 

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I. 

The firm has more than 1,600 employees located in 40+ offices around the world. 

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