Job Description and Responsibilities

IBKR is seeking exceptional individuals to join its fast-growing APAC Institutional Services group.  In this role, you will be responsible for providing unparalleled service to IBKR’s institutional and enterprise clients including banks, hedge funds, financial advisors, and introducing brokers.  Our mission is to build deep, long-term relationships and provide a seamless client experience as we continue to expand our global product and service offerings.

The ideal candidate should be client focused with a desire for their career to progress into a sales-oriented position.

Key responsibilities

• Resolve technical, account, and trade-related enquiries via telephone, ticket, and live chat
• Take ownership of and escalate/report issues to the relevant stakeholders across various departments and regions
• Assist clients in understanding the entire trading lifecycle including but not limited to funding, position transfers, corporate actions, margin calculation, and statement reconciliation
• Ad hoc assignments and projects – e.g. client outreach, platform training, general market research

Qualifications

Core competencies:

• Strong familiarity in one or more asset classes – Stocks, ETFs, Options, FX, Funds, Futures, Fixed Income
• Be able to think critically and reason about complex systems and processes
• Maintain composure and professionalism in fast-paced and stressful situations
• Excellent command of written and spoken English (Mandarin is a strong plus)

Requirements:

• Undergraduate degree
• At least 1-2 years prior experience at a large financial institution (new graduates who demonstrate a strong grasp of the core competencies will also be considered)
• Fluency in productivity applications (e.g. Excel, JIRA/Confluence) is a plus

Company Benefits & Perks

• Competitive Salary, annual performance-based bonus and stock grant
• Excellent health and welfare benefits including medical, dental, specialist and in-patient  
• Competitive package of Annual Leave
• Daily lunch ordered in house with fully stocked kitchen
• Great work life balance
• Unique opportunity to gain exposure to global financial products, markets and clientele
• Opportunities for career progression and job scope expansion in a global company with growing local presence, specifically towards a sales-oriented position if appropriate.
• Hybrid work arrangement role permitting.

What you'll do at Jamf:

The Senior Enterprise New Logo Account Executive is an experienced enterprise hunter to lead Jamf's new logo acquisition at the enterprise level. This is a fully new logo role — your responsibility is to identify, target, and close new enterprise accounts (with 1,000+ employees). You'll manage the entire sales process, develop relationships with C-suite executives, navigate complex buying committees, and secure high-value logos that lay out the groundwork for long-term customer partnerships.

This role is offered as hybrid, with the expectation to be in the office (156 Clarence Street Level 5. Sydney, NSW 2000) 3 days per week. We are only able to accept applications for those based in Australia and have sponsorship to live and work in Australia. #LI-Hybrid

What you can expect to do in this role:

New Logo Acquisition

• Build and execute a focused territory strategy to land net-new enterprise logos within an assigned segment (vertical, account tier, or named accounts).
• Develop deep segment expertise — buying behaviors, compliance requirements, Apple ecosystem maturity — to sharpen pipeline targeting and Jamf's value proposition.
• Develop a robust pipeline by outbound prospecting, collaborate with Marketing on ABM campaigns, and coordinate with our key Channel partners to facilitate strategic introductions.
• Engage diverse stakeholder groups including IT, Security, Finance, Legal, Procurement, and C-suite with customized business cases.

Complex Deal Management

• Ability to structure multi-year, multi-SKU commercial agreements, including expansion ARR & professional services.
• Experience selling against a land-and-expand motion — sizing the initial footprint for speed to close while protecting long-term ARR growth
• Manage the entire sales cycle from initial discovery to contract signing — including long cycles. changing stakeholders, enterprise procurement, legal, and InfoSec processes.
• Map and manage multi-threaded buying committees; understand stakeholder roles, internal politics, and how consensus gets built in large organizations
• Navigate SLASA, DPA, and security reviews with confidence; guide internal and external stakeholders without losing deal momentum.
• Negotiate commercial agreements, with support from Jamf Legal teams, that emphasize value-based positioning and the potential for long-term partnerships across Jamf's entire portfolio.
• Maintain deal control in competitive scenarios where incumbents are entrenched, and switching costs are real.

Executive Engagement & Partner Leverage

• Build multi-threaded C-suite relationships early, before formal buying processes start — never rely on a single thread.
• Position yourself as a trusted advisor on Apple enterprise management and endpoint security, bringing a segment-informed point of view.
• Deliver executive presentations and ROI business cases tied to board-level priorities: security posture, workforce productivity, compliance, and TCO.
• Own strategic relationships with Apple's enterprise team and key channel/SI partners, with joint business planning that creates a durable pipeline.

Forecasting, Pipeline & Team Impact

• Maintain a healthy, well-qualified pipeline with disciplined stage progression and accurate monthly/quarterly forecasting in Salesforce.
• Generate — not just consume — segment intelligence: competitive dynamics, regulatory shifts, Apple ecosystem trends, win/loss patterns.
• Contribute to segment playbooks, ICP definitions, and GTM priorities; mentor other AEs on prospecting and enterprise deal strategy.

What we are looking for:

• Minimum of 8 years of enterprise B2B SaaS sales experience with a consistent track record of quota attainment (Required)
• Proficiency in MEDDPICC or equivalent enterprise qualification methodology; ability to rigorously apply it across long, complex sales cycles to improve forecast accuracy and accelerate deal velocity (Required)
• Proven success winning net-new enterprise logos — complex, multi-stakeholder deals in the 4,000+ employee segment (Required)
• Experience navigating complete enterprise buying cycles, including IT, Security, Legal, Finance, and C-suite.
• Advanced consultative, solutions-oriented selling style; able to connect technology capabilities to executive-level business outcomes.
• Deep experience in enterprise procurement processes: DPAs, SLAs, security reviews, and InfoSec requirements.
• Experience in direct and indirect (channel/partner) selling models.
• Strong Salesforce proficiency and forecasting discipline.
• Strong familiarity with Apple enterprise ecosystem or endpoint management/security technologies (preferred).
• Executive presence and communication skills that earn credibility at the C-suite level.
• Self-directed; thrives in fast-paced environments with long deal cycles and ambiguous buying processes.

SECURITY AND PRIVACY REQUIREMENTS

• Participation in ongoing security training is mandatory.
• Established security protocols will be adhered to, sensitive data will be handled responsibly, and data protection practices are followed, including understanding relevant privacy regulations and reporting breaches.
• Acknowledging the Jamf Code of Conduct, where applicable security and privacy policies can be found, is a requirement of all roles at Jamf.

How we help you reach your best potential:

• Named a 2025 Best Companies to Work For by U.S. News

• Named a 2025 Newsweek America’s Greatest Workplaces for Gen Z

• Named one of Forbes Most Trusted Companies in 2024

• Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families

• Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®

• We offer a clear and defined sales career path. Our main goal is to help you successfully step into our Account Executive role, but there are many ways to advance your career at Jamf.

• We train and then we give you the room to grow. Our Jamfs can explore the vertical career path, as well as the horizontal, to discover new interests and opportunities.

• You don’t have to be a techie to be a Jamf. Our best-in-class sales focused Bootcamp training provides you with the technical and product knowledge required to confidently talk with customers about Jamf.

• We set achievable targets, help each other out, and share best practices across the team.

• You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.