ALO is bringing our elevated retail experience to Sydney CBD, and we are seeking three Assistant Store Managers to join our founding leadership team. 

We are hiring: 

• Assistant Store Manager – Sales & Service
• Assistant Store Manager – Operations
• Assistant Store Manager – Visual 

All Assistant Store Manager roles are critical members of the store leadership team, partnering closely with the Store Manager to bring ALO’s business strategy, premium guest experience, operational and visual excellence to life. 

This is an opportunity to shape culture, build a high-performing team and launch a flagship presence into the Australian market. 

The Opportunity 

As an Assistant Store Manager at ALO, you will be accountable for driving performance, elevating talent and ensuring our store operates at the highest standard. While each role has a distinct focus, both leaders are united by one north star, delivering an exceptional guest experience in a premium, high-energy environment. 

Assistant Store Manager – Sales & Service 

This leader owns the guest experience and commercial performance of the store. Your focus is guest connection, sales growth, talent elevation and commercial results. 

You will: 

• Drive sales performance and identify opportunities through data and floor observation 
• Lead, coach and develop a high-performing Sales & Service team 
• Elevate client relationships and community connection 
• Ensure optimal sales floor coverage and workforce planning 
• Partner with the Store Manager on business strategy and execution 

Assistant Store Manager – Visual 

Experience Required (both positions):  

• 3–5 years of retail leadership experience (flagship or high-volume preferred) 
• Experience within a luxury or premium retail environment is preferred 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written 
• Strong commercial acumen and comfort working with business metrics 
• Proven ability to lead through accountability and continuous coaching 
• Agile with the ability to handle multiple tasks in a changing environment 
• Entrepreneurial mindset with high personal accountability 
• Aligns with and embodies ALO’s Guiding Principles 

This is not just a store opening; it is the foundation of ALO’s continued growth in Australia. You will be part of one of the first Australian leadership teams, shaping culture, building community and setting the standard for future expansion. 

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Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in many broader domains. As an Engineering Manager at Riot, you’ll gain organizational alignment by building a strong engineering vision and offering creative solutions to organizational design. You will also serve as a mentor for a team of engineers, overseeing their performance and supporting their growth.

VALORANT is Riot’s take on a character-based tactical shooter (for more info on VALORANT click here!).

As a Manager, Software Engineering on the VALORANT team, in addition to working in the code, you’ll guide engineers on the team to grow in their careers and help the overall team meet its product and technical goals. As a leader on our Core Services team, you will lead a team of engineers in improving how VALORANT builds, delivers and operates its global services platform. You will lead the development of new services, drive evergreen improvements to existing services, create standards and frameworks to improve services development across VALORANT, and improve the tools and pipelines used to ship and operate those services. You will work closely with technical teams in Tencent to improve services delivery and operations in China, closing divergences in developer experience and platform behavior between Tencent and Riot regions. You will report to the Senior Manager of Engineering for VALORANT in Sydney.

This is a full-time role, based in Sydney, Australia.

Responsibilities:

• Manage an engineering team, ensuring good practices are maintained, and collaboration is fostered between disciplines and other teams to deliver a consistently high quality experience to players.
• Serve as a hands-on engineering leader, actively contributing across all phases of the product lifecycle, including implementation.
• Participate in discussions about our product vision and ensure that vision is clear to your engineers and their respective teams.
• Guide the technical design, development and operation of services, ensuring long-term maintainability and scalability.
• Break down multi-month projects into smaller projects and tasks.
• Implement and champion engineering standards to ensure high quality code.
• Coach more junior engineers through code reviews and 1-on-1 feedback.
• Troubleshoot live service issues as part of an on-call rotation.
• Mentor engineers identifying stretch opportunities for them to grow. 
• Manage the health and performance of the engineering team with empathy and authenticity, building trust, and inspiring them to overcome challenges. 
• Seek different perspectives to solve problems, encouraging engineers and others to contribute ideas. Base your decisions on sound analysis and avoid biases.

Required Qualifications: 

• 2+ years of experience directly leading a software delivery team either as an Engineering Manager or Technical Lead & mentor.
• 5+ years of experience as a hands-on software engineer working in service development.
• Fluent in written and spoken Mandarin Chinese and English; comfortable communicating technically in both languages.
• Expertise with C#, Java, Golang, or similar language(s).
• Experience collaborating across departments and disciplines to create solutions.
• Experience working in an agile environment.

Desired Qualifications:

Ideal candidates will have broad experience which covers 1 or more of the following:

• Professional experience building large-scale, high-performance backend systems or game services.
• Experience working with C++.
• Professional or hobby experience working with Unreal Engine.
• Professional experience working with cloud computing and cloud technologies.
• Experience delivering complex features in a live game or product.
• Experience working in a distributed environment across time zones and cultures.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

At Riot we strongly believe in work / life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have co-op gaming areas, a play fund so you can broaden and deepen your knowledge of players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also:

• Medical Insurance that covers you and your dependents
• Employee Assistance Program
• Wellness fund
• Donation matching of time and money to registered charities
• Learning and Development opportunities

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

Riot engineers bring deep knowledge of specific technical areas but also value the opportunity to work in many broader domains. As a Staff Software Engineer at Riot, you’ll also dive into projects that focus on team cohesiveness and cross-team goals. You’ll lead without authority and provide other engineers with a clear illustration of extraordinary engineering.VALORANT is Riot’s take on a character-based tactical shooter (for more info on VALORANT click here!).

As a Staff Software Engineer on the VALORANT team, you’ll drive the direction of how VALORANT builds, delivers and operates its global services platform. You will lead the development of new services, drive evergreen improvements to existing services, create standards and frameworks to improve services development across VALORANT, and improve the tools and pipelines used to ship and operate those services. You will work closely with technical teams in Tencent to improve services delivery and operations in China, closing divergences in developer experience and platform behavior between Tencent and Riot regions.

This is a full-time role, based in Sydney, Australia.

Responsibilities:

• Lead development of VALORANT’s services platform as part of a distributed team across Sydney and the US.
• Guide the technical design, development and operation of services, ensuring long-term maintainability and scalability.
• Champion the technical vision for your team with production and other engineering teams.
• Advocate for players, your team, and internal development customers when deciding what to build and why. Coordinate with other teams across Riot and in Tencent working on, delivering and operating services.
• Serve as technical lead on projects, designing technical solutions and reviewing others’ to anticipate disruptions or complexities. Write critical portions of code and shepherd solutions to successful deployment and operation.
• Plan and sequence the parallel rollout of major system changes using technical designs and instruction.
• Be a standard-bearer and role model of Riot values for your team and others.
• Be a force multiplier for your team. Mentor and direct engineers on your team by breaking down complex tasks and reviewing their delivery.
• Implement and champion engineering standards to ensure high quality code.
• Coach more junior engineers through code reviews and 1-on-1 feedback.
• Troubleshoot live service issues as part of an on-call rotation.
• Seek different perspectives to solve problems, encouraging engineers and others to contribute ideas. Base your decisions on sound analysis and avoid biases.

Required Qualifications:

• 6+ years of experience as a hands-on software engineer working in service development.
• Fluent in written and spoken Mandarin Chinese and English; comfortable communicating technically in both languages.
• Expertise with C#, Java, Golang, or similar language(s).
• Professional experience building large-scale, high-performance backend systems or game services.

Desired Qualifications:

Ideal candidates will have broad experience which covers 1 or more of the following:

• Experience working in an agile environment.
• Experience working with C++.
• Professional or hobby experience working with Unreal Engine.
• Professional experience working with cloud computing and cloud technologies.
• Experience delivering complex features in a live game or product.
• Experience working in a distributed environment across time zones and cultures.

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks

At Riot we strongly believe in work / life balance, and we encourage that with our open paid time off policy, paid parental leave (for both primary and secondary carers) and flexible work schedules to fit your lifestyle. We also believe that work should be fun, we have co-op gaming areas, a play fund so you can broaden and deepen your knowledge of players and community, and all the snacks you would ever need to power through your day (even healthy snacks!). And that’s not all we offer, there’s also:

• Medical Insurance that covers you and your dependents
• Employee Assistance Program
• Wellness fund
• Donation matching of time and money to registered charities
• Learning and Development opportunities

At Riot Games, we put players first. That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.