Summary:

The Director, Business Operations (Global QC) will lead the strategic design, implementation, and continuous optimization of global operational frameworks supporting Vaxcyte’s Quality Control (QC) and supporting Analytical interfaces. This role ensures that analytical inputs and QC operations are scalable, compliant, efficient, and aligned with corporate and regulatory expectations as the organization advances from development through commercial readiness.

The Director will serve as the central business operations leader for the Global Quality Control, partnering with leaders in Analytical Development, Analytical Science & Technology, Stability, Process Development, Manufacturing Science and Technology (MS&T), and Quality. This individual will drive governance, process standardization, infrastructure development, and cross-functional coordination to enable timely, compliant, and uninterrupted supply of Vaxcyte’s innovative vaccines.

Essential Functions:

Operational Excellence & Strategy
•    Lead the design and execution of operational strategies that translate Vaxcyte’s global vision into efficient, compliant, and scalable QC and analytical business operations.
•    Develop and maintain a global QC operations strategy, ensuring alignment with clinical and commercial objectives.
•    Implement continuous improvement frameworks (e.g., Plan-Do-Check-Act) to enhance efficiency, scalability, and compliance across analytical and QC processes.
•    Define and monitor key performance indicators (KPIs) that assess operational performance, quality, delivery timelines, and cost efficiency across the global analytics network.
•    Partner with cross-functional leaders to ensure analytical and QC infrastructure, systems, and processes are integrated into overall business objectives.
•    Lead initiatives that improve operational automation, data visibility, and process robustness.

Governance & Compliance
•    Establish and maintain robust governance frameworks for QC and analytical operations in alignment with global cGMP regulations and internal quality standards.
•    Define, visualize, and formalize QC business processes using RASCI principles, ensuring clear ownership and accountability across the analytical network.
•    Review and enhance the Quality Management System (QMS) infrastructure to close gaps, harmonize SOPs, and strengthen procedural consistency.
•    Ensure data integrity principles are embedded in all operational practices, compliant with Vaxcyte’s DI policies and global standards.
•    Support global inspection readiness and lead preparations for regulatory inspections, partner audits, and customer reviews.
•    Collaborate with Quality to ensure analytical operations and contract testing laboratories meet all compliance requirements.

Infrastructure & Systems Leadership
•    Oversee the development and validation of business systems, data management platforms, and documentation practices across global analytical and QC sites.
•    Ensure that contract and in-house laboratories maintain robust equipment qualification, calibration, and maintenance programs to support reliable analytical testing.
•    Lead network and site planning activities, including external partnerships and outsourcing strategies with CDMOs and CROs.
•    Develop business cases for laboratory expansion, outsourcing scenarios, and infrastructure investments to support strategic growth.

Capability Building & Team Leadership
•    Collaborate and mentor a global team of QC operations professionals to ensure scientific, technical, and operational excellence.
•    Drive training programs that enhance technical proficiency, compliance culture, and cross-functional understanding within the analytics organization.
•    Foster a culture of innovation, learning, and continuous improvement across the analytical network.
•    Collaborate closely with functional heads across Analytical Development, Analytical Science and Technology, Stability, and Manufacturing to harmonize operational practices.
•    Represent Global Analytics and QC Operations in governance bodies, steering committees, and cross-functional business forums.

Requirements: 

•    Bachelor’s or Master’s degree (or higher) in Biotechnology, Pharmaceutical Sciences, Engineering, or related field.
•    12+ years of progressive experience in Quality Control, Analytical Operations, or Technical Operations within a biotechnology or pharmaceutical company.
•    Demonstrated leadership in developing and managing operational systems in GMP-regulated environments.
•    Strong understanding of cGMP, global regulatory requirements, and analytical testing operations.
•    Proven ability to design and implement business processes, governance models, and performance management systems.
•    Experience with vendor management and collaboration with CDMOs/CROs on analytical testing and QC operations.
•    Exceptional communication, negotiation, and relationship-building skills with internal and external stakeholders.
•    Strong analytical, organizational, and problem-solving skills; adept at data-driven decision-making.
•    Demonstrated passion for process improvement, operational efficiency, and automation

Role Overview

We are seeking a highly motivated Device Software Lead to join our team in Horw, Switzerland. This is an onsite position, with the flexibility to work from home 1–2 days per week following the initial onboarding period.

As Device Software Lead, you will be the architect and driving force behind how Toradex turns strong hardware and BSP foundations into innovative, easy-to-use, and secure device enablement.

This is a senior technical and people leadership role (Lead / Principal / Director level) that combines:

• Deep Embedded Linux & Yocto expertise
• Line management responsibilities from day one 
• A strong innovation mandate 
• A visible thought leadership and external-facing component

You won’t just run the current playbook - you will evolve and reinvent how Toradex demonstrates industry-leadership in Device Software: from how we structure BSP and layers, to how we deliver reference images, to how customers experience our platform end-to-end.

This role is ideal for leaders who want to combine strategic architectural thinking, hands-on engineering, software product management for devices, and people management – shaping both the technology and the team that delivers it.

You’ll be a key voice in both what we build and how the world hears about it.

You’ll be accountable not only for how the platform is built, but also for which device software capabilities we prioritize, how they are packaged, and how they land with customers.

What You Will Do

Lead and Innovate the Device Software Integration Layer

• Architect and implement:

  • You will define the technical vision for our device software stack and personally drive key architectural decisions through to implementation, ensuring technical excellence at every layer.

• Continuously innovate how this stack is put together:

  • New layering patterns that keep BSP clean but powerful 

  • Smarter reuse of product building blocks to cover more use cases with less complexity 

  • Simplify advanced software features for the ease-of-use of the customer

• Define and maintain clear, future-proof boundaries across BSP, meta-layers and distros so we can move fast without creating chaos.

Drive Cross-Team Technical Strategy & Change

• Act as the technical counterpart and sparring partner for leaders in:

  • BSP / kernel

  • Security

  • Automation / CI

  • Product management Devices

  • Product Management Torizon OS

  • Torizon R&D Director

• Shape and champion medium- and long-term technical bets, such as:

  • How we meet evolving security and regulatory demands

  • How we structure releases and long-term maintenance

  • How our device software strategy ties into Torizon and other offerings

• Turn strategy into concrete change:

  • Roadmaps

  • Design decisions

  • Technical guidelines others can follow

 Lead, Grow, and Inspire a High-Impact Team

• Be line manager from day one for the Device Software team:

  • Set a clear vision and direction

  • Provide coaching, feedback, and growth opportunities

  • Build a culture where innovation and shipping both matter

• Help attract and hire talented engineers who are excited by platform building and innovation.

Turn “Possible” into “Easy” – with New Ideas

• Own the vision for simplicity for the customer enablement on Toradex devices:

  • Secure boot and encryption that are safe, robust, and simple to adopt

  • Connectivity enablement where Wi‑Fi / BT / 4G/5G are not a project, but a capability

  • Reference images that are genuinely useful: easy to start from, easy to adapt for production

• Rethink and improve how developers experience our platform:

  • From first download, to first boot, to first secure, connected product

  • From Yocto experts to teams new to Embedded Linux

• Make sure innovation is visible and usable:

  • Back technical work with strong documentation, examples, and developer workflows.

Thought Leadership, Innovation & External Messaging

• Act as a thought leader for Toradex in the embedded software community:

  • Speak at conferences and webinars

  • Publish deep technical articles and architecture stories

  • Engage with partners and strategic customers on platform direction

• Bring outside-in thinking:

  • Track industry trends (e.g. security, regulatory, RT, connectivity, open-source tooling)

  • Distill what really matters for Toradex and our customers

  • Propose and drive new initiatives that keep us ahead of the curve

• Help shape a clear external narrative:

  • How Toradex makes Embedded Linux & Yocto easier

  • Why our approach to BSPs, layers, and enablement is different and better

  • How innovation in device software translates into real customer value

What We Are Looking For

Technical Background

• 8+ years of hands-on experience in Embedded Linux on ARM-based systems.

• Strong, practical experience with Yocto Project / OpenEmbedded, including:

  • Designing and maintaining layers and recipes

  • Working with BSPs or Yocto-based distributions

  • Owning or significantly influencing platform-level architecture

• Very good understanding of:

  • Linux kernel configuration for embedded

  • Device trees and driver integration

  • Bootloaders (e.g. U‑Boot) and secure boot basics

• Experience in at least one of:

  • Security enablement (secure boot, encryption, key provisioning)

  • Connectivity enablement (Wi‑Fi / cellular integration, network stack configuration)

  • Platform / distribution integration in embedded products

• Remain deeply hands-on:

  • You will regularly design, prototype, and review code, and are expected to directly contribute to critical technical solutions—not just oversee or delegate.

  • You thrive on solving complex integration challenges and are comfortable jumping into the codebase when needed.

Leadership, Communication & Innovation

• Experience owning a roadmap or product area (not just delivering tickets), ideally for developer platforms, SDKs, or embedded device software.

• Comfortable working with product managers and customers to frame problems, define value, and trade off scope vs. time-to-market.

• Proven experience as a technical lead, principal engineer, architect, or engineering manager, ideally with:

  • Responsibility for platform-level or integration-level topics

  • Leading change and introducing new approaches, not just maintaining the status quo

• Line management or strong mentoring experience; you enjoy helping people grow.

• Outstanding communication skills:

  • Can explain complex technical decisions clearly to engineers and non-engineers

  • Can represent Toradex confidently in public forums

• Demonstrated innovation mindset:

  • You have introduced new ideas, patterns, or tools that significantly improved a platform, workflow, or product

  • You balance bold ideas with a realistic sense of what teams can maintain over time

Personal Qualities

• Customer- and developer-focused: you care deeply about how others experience the platform you build.

• Curious and forward-thinking: you like to explore what’s next and translate it into practical improvements.

• High ownership: you think in terms of outcomes and impact, not tickets.

• People person: approachable, empathetic, and able to create an environment where people feel safe to experiment and speak up.

Nice-to-Have Experience

• Experience in industries with long-lived, high-reliability devices (automotive, medical, industrial, etc.).
• Background at embedded Linux integrators / consultancies, or Linux platform vendors.
• Contributions to open-source projects or communities.
• Experience defining or improving CI/testing strategies for embedded platforms.

What Makes This Role Unique

• You will split your time between hands-on technical work, software product management for devices, architectural leadership, and team development.

• We expect you to lead from the front: designing, building, and mentoring—not just managing or advising.

What We Offer

• A senior, high-impact role where your ideas and leadership will shape how thousands of products are built on Toradex.
• The chance to combine deep engineering, people leadership, and innovation in one role.
• A hybrid workplace offering the flexibility of 1–2 days working from home each week, within a global, diverse engineering organization.
• A culture that values technical excellence, integrity, collaboration, and curiosity.
• Opportunities for external visibility and genuine thought leadership in Embedded Linux & Yocto.

Join Proton and build a better internet where privacy is the default

Proton was founded in 2014 by scientists from CERN on a simple truth: privacy is a fundamental human right. Since then, we've built the world's largest encrypted email service (Proton Mail) and expanded into Proton VPN, Proton Drive, Proton Pass, and Proton Calendar — tools used by millions globally to protect their freedom, fight censorship, and keep their data safe. In some situations, Proton has literally helped save lives.

We are profitable, independent (no VC control), and selectively hire from the top ~1% of applicants. Our 700+ team members across 50+ countries come from leading organizations and elite academic backgrounds. We move fast, keep hierarchy light, and prioritize impact over optics. If you want to do meaningful work with exceptionally high-caliber people, this is it. Check our open-source projects here.

The Role

As VP Design, you will own and lead the design function across both Product Design (user experience, interface, service design) and Brand / Marketing Design (visual identity, campaign creative, brand experience). You’ll partner closely with the CEO, VP Marketing and Heads of Product, helping shape strategy, drive design excellence, and ensure that design becomes a core differentiator for Proton. You will build, mentor and scale a high-performing, multi-disciplinary design organisation, embedding design thinking across the company.

What you will do
• Define and execute the strategic vision for design at Proton, bridging product and brand to deliver a unified and differentiated experience globally.
• Lead, develop and grow a world-class design organisation: recruiting designers and researchers structuring teams across product and brand, setting performance metrics, fostering a culture of creativity, craft and user-centricity.
• Partner with the CEO, VP Marketing and Heads of Product to ensure design is embedded into strategic roadmaps, product launches, marketing campaigns and brand initiatives.
• Oversee the end-to-end design process for all major product lines and brand campaigns: user research, UX/UI, service design, prototyping, testing, visual design, motion, interactive experiences.
• Ensure that the Proton brand identity is strong, consistent, scalable and flexible across all touchpoints: digital, mobile, web, marketing, physical, events.
• Drive design systems, tools and processes across product & brand to deliver efficiency, quality, consistency and scale.
• Advocate for users and privacy-first design principles in everything we build and brand.
• Monitor and measure design impact: user experience metrics, brand perception, conversion, retention, campaign effectiveness; iterate and optimise accordingly.
• Represent design externally: speak on design at conferences, build Proton’s design reputation, collaborate with creative agencies and partners worldwide.

What We’re Looking For
• A minimum of 15 + years of experience in design leadership roles (product, brand and/or marketing) at a global technology company or agency.
• Proven track record of building, scaling and operating design organisations with cross-functional reach.
• Strong experience overseeing both product (UX/UI, service design) and brand/marketing design (visual identity, campaign creative) — not one or the other only.
• Demonstrated ability to define and execute design strategy that drives business impact (growth, engagement, retention, brand equity).
• Excellent stakeholder management skills, with the ability to work at executive level and influence across product, marketing, engineering and operations.
• Deep user-centred design mindset; strong portfolio showing end-to-end work (research → strategy → UX → UI → brand visuals).
• Skilled in designing for global audiences, with sensitivity to cultural differences and brand consistency across markets.
• Expertise in building and scaling design systems, establishing best practices and operational processes in fast-growing environments.
• Excellent leadership and people development skills: mentoring senior designers, creating high-performing teams, promoting a culture of craftsmanship and innovation.
• Comfortable working in a dynamic, high-growth company with a mission-driven ethos and a global, diverse team.
• Strong communicator with polished presentation and storytelling skills; fluent in English (other languages a plus).

What We Offer

• Work that Matters: Millions of people trust Proton with their privacy. We answer only to our users — not advertisers, not investors with conflicting agendas, not governments.
• A Great Team: Diverse, collaborative, and tight-knit, with people from MIT, Harvard, Stanford, Caltech, Cambridge, ETH, and more.
• Technology: The right hardware and software to do your best work.
• Learning & Development: We invest in your growth. Proton is one of the fastest ways to accelerate your career — real challenges, real ownership, from day one.
• Employee Benefits: Strong health coverage, solid retirement options, generous leave, and wellness support.
• Stock Options: From day one, you have a real stake in what we're building. When Proton wins, you win.
• In-Person Collaboration: Offices across Geneva, Zürich, Barcelona, London, and more. You'll spend most of your time collaborating face-to-face.
• Food: Lunch and snacks on us every day in the office.
• Transport: We cover public transport, bike allowances, or parking — whichever works for you.
• Flexible Working: You own your schedule. Outcomes matter more than clock-in times.

Our Commitment to Diversity and Inclusion

At Proton, we believe diversity drives innovation and strengthens our mission to provide privacy as a default for all. We are committed to fostering an inclusive environment where all individuals — regardless of race, ethnicity, gender, age, sexual orientation, physical ability, or socio-economic background — feel valued and empowered.

If you need any extra support or reasonable adjustments during the hiring process, please let your talent partner know.

Candidate Privacy Notice

When you apply for a position at Proton Technologies AG, your information is stored in Greenhouse in accordance with its Service Privacy Policy. This information is used to evaluate your suitability for the posted position and may be retained for future roles.

If we no longer have a legitimate business need to process your information, we will either delete or anonymise it. For questions about your data, contact: careers@proton.ch

Proton does not accept unsolicited CVs from any sources other than directly from candidates.

#LI-ONSITE

Job Summary

The Systems Engineer plays a critical role in designing, integrating, and validating complex hardware systems across the full product lifecycle. This engineer works closely with cross functional teams including electrical engineering, firmware, mechanical design, manufacturing, software engineering and product management to ensure that system level hardware solutions meet performance, reliability, regulatory, and cost targets. The ideal candidate combines strong technical depth with systems thinking, hands-on validation skills, and excellent communication.

Key Responsibilities

Hardware Architecture & System Design

• Design IoT hardware systems (Gateways and BLE Sensors) integrating microcontrollers/SoCs, sensors, wireless modules, and power management subsystems.
• Design end-to-end systems from physical sensor measurements to processed data delivery to customer APIs
• Specify and evaluate low power components to maximize uptime under variable sunlight conditions.
• Generate schematics, PCB layouts, BOMs, and documentation in accordance with industry standards.

Power Management & Energy Optimization

• Model and optimize energy budgets to ensure year-round autonomous operation.
• Validate system performance through simulation, bench testing, and long duration field trials.

Sensor & Connectivity Integration

• Integrate a variety of sensors (environmental, motion, positioning, etc.) with proper front‑end conditioning.
• Implement and test wireless communication modules such as LoRaWAN, NBIoT, LTEM, LTE Cat 1, Bluetooth LE, or proprietary RF.

Prototyping, Testing, and Validation

• Build and iterate hardware prototypes rapidly using development kits, custom PCBs, and test equipment.
• Perform environmental, thermal, vibration, and ingress protection testing for ruggedized IoT devices.
• Conduct structured debugging across power, digital, RF, and firmware hardware interfaces.

Manufacturing & Deployment Readiness

• Support DFM, DFA and DFT practices
• Support certification processes (CE, FCC, EMC, IECex and safety compliance).
• Provide technical guidance for field deployment, maintenance tools, and diagnostics.

Key Qualifications

• Bachelor’s degree in Electrical Engineering, Computer Engineering, Systems Engineering, or related field.
  • 5+ years of experience in hardware systems engineering or embedded hardware development.
• Strong understanding of core subsystems:
  • Power management and battery systems
  • Microcontrollers and embedded architectures
  • Analog/digital circuit fundamentals
  • Sensors (motion, environmental, pressure, light, etc.)
  • RF systems (cellular, BLE, GNSS, WiFi), antennas, and integration considerations
• Working experience with developing software to evaluate systems, e.g., python, Java or Kotlin
• Hands‑on experience with lab equipment: oscilloscopes, logic analyzers, spectrum analyzers, power measurement tools.
• Proven ability to perform system debugging across hardware, firmware, and mechanical interfaces.
• Experience creating system requirements, block diagrams, and integration test plans.
• Knowledge of EMC/EMI considerations, grounding, shielding, and layout best practices.
• Familiarity with reliability and environmental testing (HALT/HASS, vibration, thermal cycling).
• Excellent communication skills and ability to document and present technical details clearly.
• Strong analytical and problem solving skills with a systems-thinking mindset.

IMC is a leading global trading firm operating at the intersection of technology, trading, and market structure. We believe compliance is most effective when embedded in the business providing insight, constructive challenge, and practical solutions. Our crypto business, headquartered in Zug, is a growing and strategically important part of IMC's global footprint, and we are building a world-class compliance function to support its continued expansion.

We are seeking an experienced Crypto Compliance Officer to take ownership of establishing and leading IMC's compliance framework for the Crypto business. This is a foundational and high-impact role for a compliance professional who combines deep regulatory expertise with genuine commercial instincts and a collaborative approach.

You will be the primary compliance partner to the Crypto business — advising on new initiatives, guiding geographic expansion, engaging with regulators and exchanges, and building a compliance program that can scale with the business. You will manage and develop a small team, including a Crypto Compliance Officer, and work closely with counterparts in the US, APAC, and across the European Compliance and AML functions.

Your Core Responsibilities

Framework design & governance

• Design, establish, and own the end-to-end compliance framework for IMC's Crypto business, covering market conduct, trade surveillance, and regulatory licensing requirements
• Develop and maintain all compliance policies, procedures, and controls specific to digital asset activities, ensuring alignment with CIMA
• Define governance structures including escalation pathways, board-level compliance reporting, and risk appetite frameworks
• Establish and manage the audit remediation plan, tracking findings through to resolution and reporting progress to senior stakeholders
• Build and lead a high-performing compliance team capable of supporting the business at scale

Strategic business partnering

• Act as the trusted compliance partner to the Crypto business, advising on new products, strategic business ventures, and growth initiatives from inception
• Provide clear, pragmatic, and commercially sound guidance on regulatory and market conduct matters, balancing risk management with business enablement

Your Skills and Experience

• 7+ years of compliance experience in financial services, with a minimum of 2 years in a senior role covering digital assets, crypto, or fintech
• Proven track record of building compliance frameworks from the ground up in a regulated financial institution
• Strong understanding of crypto-specific compliance challenges including blockchain analytics, travel rule implementation, AML transaction monitoring, and cross-border regulatory requirements
• Experience engaging directly with financial regulators and managing regulatory examinations
• Exposure to US and/or APAC regulatory environments is a strong advantage
• A collaborative, business-oriented mindset
• Strong leadership and team development skills
• Excellent judgment and the confidence to navigate ambiguous regulatory environments
• Clear, concise communication skills in English
• Ability to manage multiple priorities across jurisdictions in a fast-paced environment
• Willingness to learn, grow, and help establish something genuinely new
• ACAMS or equivalent professional qualification preferred

What we offer

• A senior, high-visibility role at the heart of IMC's fastest-growing business
• The opportunity to build and shape a compliance function from the ground up
• Direct collaboration with global leadership across Trading, Technology, Legal, and Risk
• A high-performance, collaborative culture that values ownership and intellectual rigor

IMC is a leading global trading firm operating at the intersection of technology, trading, and market structure. We believe compliance is most effective when embedded in the business providing insight, constructive challenge, and practical solutions. Our crypto business, headquartered in Zug, is a growing and strategically important part of IMC's global footprint, and we are building a world-class compliance function to support its continued expansion.

We are looking for a motivated and detail-oriented Crypto Compliance Officer to join IMC's newly established Crypto Compliance team in Zug. Reporting directly to the Senior Crypto Compliance Officer, you will be responsible for the day-to-day implementation of IMC's compliance program — translating policies into operational controls, running transaction monitoring and trade surveillance processes, and ensuring the business meets its regulatory obligations on an ongoing basis.

This is an exciting opportunity to get in early on building something from the ground up. You will work closely with the Senior Crypto Compliance Officer, as well as colleagues in the Amsterdam AML team, European Compliance leads, and counterparts in the US and APAC. We are looking for someone who is eager to learn, willing to roll up their sleeves, and genuinely excited about the compliance challenges that come with operating in the digital asset space.

Your Core Responsibilities

Transaction monitoring & trade surveillance

• Manage and oversee day-to-day transaction monitoring across IMC's crypto asset activities, identifying, investigating, and escalating unusual patterns or potential AML concerns in line with the Compliance framework
• Manage the trade surveillance alert workflow — reviewing, investigating, and resolving alerts in line with established procedures and escalating material issues to the European Monitoring and Surveillance Compliance Officer
• Perform blockchain analytics to assess counterparty risk and support investigations into flagged transactions
• Prepare and file Suspicious Activity Reports (SARs) and Suspicious Transaction Reports (STRs) in accordance with CIMA obligations

Policy implementation & controls

• Implement and operationalize compliance policies and procedures across the business, ensuring staff understand and follow requirements
• Maintain compliance registers, logs, and documentation required for regulatory, audit, and reporting purposes
• Develop and roll out training for the Crypto teams across various Compliance topics

Regulatory & business support

• Handle day-to-day compliance queries from the trading and operations teams, providing practical and timely guidance
• Assist the Senior Crypto Compliance Officer in managing relationships with exchanges and responding to regulatory enquiries
• Support the preparation of regulatory filings and assist in managing the audit remediation plan
• Track relevant regulatory developments in the EU and US crypto landscape and flag material changes for policy review

Cross-regional collaboration

• Liaise with the Zug AML team based in Amsterdam on AML-related matters, ensuring consistency of approach across European business
• Collaborate with Compliance counterparts across European offices, as well as colleagues in the US and APAC, to support the global compliance program
• Contribute to compliance training sessions and help build a strong compliance culture across the business

Key deliverables

• Effective day-to-day operation of transaction monitoring and trade surveillance processes
• Robust implementation of Compliance policies and controls across the crypto business
• Support the Head of Compliance in delivering a fully operational compliance framework in Zug

Your Skills and Experience

• 2–4 years of Compliance experience in a regulated financial services environment, ideally with exposure to digital assets, crypto, or fintech
• Practical experience in AML transaction monitoring, trade surveillance, or compliance controls in a financial institution
• Familiarity with blockchain analytics tools (e.g. Chainalysis, Elliptic)
• Experience working in or alongside an international team across multiple jurisdictions
• A collaborative and proactive mindset — you work well with others and take ownership of your responsibilities
• Strong attention to detail and analytical capability
• Clear and concise written and verbal communication skills in English
• Willingness to learn quickly, adapt to a fast-moving environment, and contribute to building something new
• Ability to manage competing priorities and meet deadlines with a structured, hands-on approach
• High sense of integrity and accountability

What we offer

• An early-career opportunity to help build a compliance function from the ground up in the fast-moving crypto space
• Direct mentorship and development from experienced senior compliance professionals
• Exposure to global business with colleagues across the US, Europe, and APAC
• A high-performance, collaborative culture that rewards ownership and initiative

As a Staff Solutions Architect at Upbound, you own the technical success of our customers. You are the primary driver of customer outcomes, from initial implementation through production adoption, ensuring customers achieve real business value with Crossplane and the Upbound platform. This is a deeply technical, hands-on role embedded in the post-sales motion, working closely with customers to deliver working solutions, not just guidance.

In this role, you will Own: 

Customer Technical Outcomes

• Drive end-to-end technical success for a portfolio of enterprise customers, from post-sales handoff through production adoption.
• Own the implementation of known Upbound use cases — control plane architectures, Upbound/Crossplane configurations, GitOps integration, platform engineering patterns — and ensure customers reach their target state.
• Define and track technical milestones that map to customer business objectives and contract value.
• Act as the primary technical escalation point when customers face blockers, coordinating engineering and product resources to resolve them.

Implementation & Architecture

• Lead technical discovery to deeply understand customer environments, platform requirements, and target architecture.
• Design and deliver Crossplane-based control plane architectures tailored to customer infrastructure and organizational context.
• Build and maintain reference platforms and implementation accelerators that codify Upbound best practices and reduce time-to-value for common use cases.
• Contribute Statements of Work that accurately scope implementation engagements.
• Write code, fix bugs, and build scoped features within Upbound products, provider ecosystem, and Crossplane core where needed to unblock customers.

Technical Voice of the Customer

• Represent customer technical needs internally to influence product roadmap and prioritization.
• Partner with pre-sales SEs to ensure smooth, informed handoffs with full context on customer environment and expectations.
• Identify expansion opportunities as customer technical maturity grows and new Upbound capabilities become relevant.

You are a good fit if you have: 

• Hands-on Kubernetes expertise — operators, controllers, or add-ons; production deployment and management experience.
• Platform engineering or SRE background, with direct experience building or operating an Internal Developer Platform (IDP).
• Deep familiarity with cloud-native tooling: CNCF ecosystem, IaC (Terraform/Pulumi), GitOps (Flux/ArgoCD), CI/CD pipelines.
• Experience across at least two major cloud providers (AWS, GCP, Azure) at production scale.
• Strong programming skills; Go is strongly preferred.
• Proven track record of leading customers through complex technical implementations to successful, measurable outcomes.
• Excellent communication skills — comfortable presenting architecture and trade-offs to both engineering teams and executive stakeholders.
• Able to manage multiple customer engagements simultaneously in a fast-moving startup environment.

It is a plus if: 

• Crossplane power user — contributions to core or the provider ecosystem are very appreciated [for many reasons]
• Active Kubernetes community involvement: contributions, conference talks, technical writing, or open source maintainership.
• CKA or CKAD certification.
• Prior startup, familiarity with coding agents and distributed team experience.

 #LI-REMOTE

About Capco

Capco is a global management and technology consultancy with more than 7’000 employees and 32 offices across the Americas, Europe and Asia Pacific dedicated to the financial services industry. We combine innovative thinking with unrivalled industry knowledge, to offer our clients consulting expertise, complex technology and package integration, transformation delivery and managed services to move their organizations forward. Since 2021 Capco belongs to Wipro, which extends our talent base to more than 230’000 FTEs. We are passionate about helping our clients succeed in an ever-changing industry.

Joining Capco means joining an organization that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can, and we believe that everyone brings something different to the table.

Our Global Insurance Practice is our fastest growing vertical business in Europe. Our multi-region model allows us an understanding of different market maturities and developments, which enables us to take learnings and insight from one insurance market and maximize client outcomes in another.

We are seeking a dynamic and experienced Insurance Consultant to join our Swiss Insurance Practice. The ideal candidate will possess a comprehensive understanding of the insurance value chain and exhibit proficiency in technology and digital solutions. This role requires a blend of entrepreneurial thinking, strategic insight, practical experience, and an ability to drive impactful change in complex environments.

YOUR CAPCO DAY:

• Client Engagement

Reply to RFP’s and collaborate with international and domestic Property & Casualty, Life & Health, and Reinsurance insurance clients to understand their business challenges and opportunities.

Develop and maintain strong relationships with key stakeholders. Actively contribute to providing differentiating services to existing clients as well as new business relationships.

• Consulting and Advisory

Provide business advice across various aspects of the insurance value chain, including Policy Administration, Claims, Underwriting and Distribution.

Analyze business processes and models and recommend improvements to enhance efficiency, reduce costs, increase customer satisfaction, introduce new distribution approaches such as Direct to Consumer, MGA’s or embedded insurance.

• Technology and Digital Transformation

Help our insurance clients modernize their legacy Policy Administration Systems, migrate policies, optimize their operations, automate their processes, move to the cloud, transform their enterprise, improve the customer journey and engagement, accelerate the claims process, improve underwriting, personalize policy pricing, etc.

Drive digital transformation initiatives and support our clients to get value from Big Data, (Gen) AI and Blockchain.

• Project Management

Provide support along all project phases from concept development and requirements analysis to implementation in business and technology.

Ensure projects are delivered on time, within budget, and to the highest quality standards.

• Thought Leadership

Develop and share insights on industry trends and best practices.

Contribute to the firm’s knowledge base through research, white papers, and presentations.

• Collaboration

Build your internal network and work hand-in-hand with our domain experts and insurance experts across all Capco markets to bring the best possible solutions to our clients.

Help to broaden and deepen our expertise by pushing our focus topics and furthering our service offering.

YOUR CAPCO FIT:

• Experience: 5+ years of experience in the insurance or consulting industries with a focus on insurance with a broad understanding of the insurance value chain. The more projects you have been involved in, the better the fit. Deep knowledge in some focus topics such as, accelerated claims, Policy Administration Platforms, intelligent underwriting, policy migrations, are a particular advantage.
• Technology and Digital Knowledge: Understanding of digital and operations transformation in insurance, including familiarity with some InsurTech trends and technologies such as (Gen) AI, Cloud, Architecture, Data, System Integration is a strong advantage.
• Skills:
• ­Excellent analytical and problem-solving skills.
• ­Proficiency in English and German; French is a plus.
• ­Outstanding communication, presentation, and interpersonal skills.
• ­Ability to work collaboratively in a team environment.
• ­Project management capabilities are a plus.

WHY JOIN CAPCO:

• Innovative Environment: Opportunity to be part of an innovative team driving change within the insurance industry. Exciting projects and the chance to work with cutting-edge technologies and methodologies.
• Professional Growth: Opportunities for continuous learning and professional development to enhance your skills and advance your career.
• Dynamic and Collaborative Culture: Be part of a diverse, inclusive, and collaborative culture.
• Competitive compensation package: Comprehensive benefits and a supportive work environment.

Ready to take the Next Step?

If this sounds like you, we would love to hear from you.  This is an opportunity to make a difference and contribute to a highly successful company with a significant growth trajectory.