About the Role

As an Account Manager, you’ll act as the primary day-to-day partner for our tech clients, building and implementing AI technology for marketing automation. You will serve as the bridge between the client and our internal teams, ensuring smooth project delivery and a high-quality client experience. We are looking for someone who is passionate about seeking new opportunities to create impactful work.

Responsibilities

• Drive day-to-day client deliverables, ensuring all Service Level Agreements (SLAs) are adhered to.
• Act as the day-to-day liaison between the client and internal PMO and maker teams to ensure on-time delivery.
• Manage the overall client experience, ensuring all client feedback and approvals are diligently tracked and received.
• Address routine client concerns independently while proactively identifying potential issues and proposing solutions.
• Translate client priorities into clear briefs by leveraging a deep understanding of the breadth of Monks products and services.
• Identify potential upsell opportunities to discuss with senior roles, contributing to the core commercial function of developing business.
• Support renewals and contribute actively to client retention strategies.
• Prepare and present routine performance reports to clients, fulfilling reporting requirements for senior account leadership.
• Facilitate client onboarding and provide guidance on maximizing service value for routine projects.
• Gather feedback and insights to help improve services and inform product or strategy decisions.

About You

The essentials:

• Deep understanding of technology, large experience using AI within the daily account management workflows, staying current with AI trends and advancements.
• Solid Project Management & Delivery: Competent experience in client project management, with a track record of driving day-to-day deliverables and managing SLAs.
• Client Communication & Tracking: Strong ability to ensure all client feedback is tracked and approvals are received, serving as a reliable liaison for internal teams.
• Monks Product Knowledge: Solid knowledge (or the ability to rapidly acquire it) of the breadth of Monks products and services to effectively advise clients.
• Problem Solving: Ability to address routine client concerns independently and proactively propose solutions to potential issues.
• Commercial Awareness: Capability to identify potential upsell opportunities and support retention strategies.

Not a must, but a plus:

• Experience supporting senior client leadership roles in team management efforts.
• Experience contributing to discussions that inform product or strategy decisions based on client ambitions.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About the Role 

As the Business Director for our BMW & MINI Social Media hub, you will be the strategic heartbeat of one of the world’s most iconic automotive accounts. You are responsible for orchestrating a unified social presence across 26 markets, ensuring that "The Ultimate Driving Machine" and MINI’s "Big Love" spirit are translated into high-performing, culturally relevant content.

You will oversee a high-performance team to deliver social-first excellence while nurturing relationships at the C-suite level. We are looking for someone who is passionate about seeking new opportunities to create impactful work.

Responsibilities:

• Strategic Orchestration: Lead the social roadmap for BMW & MINI across EMEA, ensuring 26 markets operate with a "centralised strategy, localised execution" mindset.
• Growth & Profitability: Own the P&L for the social account. Identify organic growth opportunities and develop and execute long-term client strategies that align with the client’s brand roadmap and lead to significant account expansion.
• Lead and mentor a multidisciplinary team, fostering a culture of high performance, strategic thinking, and commercial focus.
• Senior Stakeholder Management: Act as a trusted advisor to BMW/MINI marketing leads. You must be able to defend bold creative work while speaking the language of business KPIs and ROI.
• Oversee the delivery of complex scopes of work across social, production, experience, and data, ensuring operational excellence and perfect delivery.
• Collaborate with internal leadership and global account teams to align organisational capabilities with client ambitions and resolve complex escalations.
• Safeguard revenue growth and business planning, ensuring targets and KPIs are hit while identifying opportunities for new assignments that add value.
• Design workflows and processes that improve efficiency and profitability, ensuring the correct flow of projects from beginning to end.
• Operational Excellence: Oversee the "Central Hub" that services the markets. Streamline workflows between creative, production, and media teams to ensure speed-to-market.
• Market Harmonisation: Ensure that a campaign launching in Germany resonates just as powerfully in Portugal or Poland, managing the delicate balance of brand safety and local edge.
• Innovation Leadership: Keep the brands at the forefront of social trends.

About You

The essentials:

• 10+ years of industry experience with 5+ years in a lead role managing high-value, interdisciplinary work.
• Exceptional "Strategic Architect" capabilities: able to design long-term strategies that drive client growth.
• Deep mastery of social media and a strong background in (and love for) the automotive industry.
• Strong operational and commercial acumen, with an understanding of the financial levers that drive profitability.
• Proven track record of building trust-based relationships with top-tier advertisers and influencing senior stakeholders.
• Native in German and fluent in English 

Not a must, but a plus:

• Experience working with global account teams and coordinating across international offices.
• Previous experience in a "hybrid" role combining business leadership with production oversight.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About the Role

As a Business Director, you’ll act as the architect of growth for a premier portfolio of German Automotive icons and global CPG leaders. You don’t just manage accounts; you lead the digital evolution of brands that are synonymous with German engineering and consumer trust.

In this role, you bridge the gap between "Old Excellence" and "New Culture." You will translate the complexity of automotive hardware and the fast-moving trends of consumer goods into high-impact, social-first ecosystems. You are the strategic heartbeat of the partnership, ensuring that Monks’ global capabilities—from AI-driven production to experiential tech—are deployed to solve the unique challenges of the German market.

Responsibilities:

• Advise C-Suite stakeholders (CMOs and Marketing Directors) on navigating the shift from traditional "push" marketing to community-driven, data-led storytelling.

• Manage the commercial health and P&L of your client cluster, designing growth roadmaps that identify untapped revenue streams.

• Bridge the gap between German client headquarters and Monks’ global hubs, ensuring global best practices are localised effectively.

• Navigate complex ecosystems, balancing German legal/compliance requirements with the need for agile, real-time content production.

• Integrate cross-functional teams across Data, Film, Social, and Tech to ensure campaigns are measurable digital ecosystems.

• Mentor and scale a high-performing account team, fostering a "maker" mindset and overseeing professional growth.

• Implement rigorous workflows to ensure "Perfect Delivery," commercial scoping, and resource efficiency.

• Champion the integration of proprietary AI tools into client workflows to drive efficiency and personalised marketing at scale.

About You

The essentials:

• 10+ Years of Experience: A proven track record in top-tier agencies or digital consultancies, with at least 5 years leading multi-million Euro accounts.

• Industry Authority: Deep knowledge of the Automotive and CPG sectors and the ability to balance long product cycles with rapid social trends.

• Commercial Mastery: High financial literacy regarding margins, resource utilization, and negotiating complex MSAs.

• Strategic Architecture: The ability to design 12-month digital strategies while managing granular production crises.

• Linguistic Power: Professional-level Native German and Fluent English.

• Resilience: The ability to remain calm and decisive within a high-pressure, hyper-growth global agency environment.

Not a must, but a plus:

• The "Hybrid" Edge: Experience in integrated production or a background in data-driven marketing.

• Networker: A strong personal network within the German marketing landscape.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

WongDoody creates human experiences at 22 studios across 4 continents. We believe the future can be molded. And by shaping human experiences through creativity and tech, we work to build a future we believe in. 

For us, this starts with our own culture. We strive to create an inclusive environment where every human can bring their whole self to work. Our clients are brands we believe in, from global big players to local heroes to startups we love. With each of our partners, we embark on a journey of co-creation, pushing the boundaries of what's possible and exploring the space where creativity and tech meet. 

Our team of fun, welcoming, values-driven and collaborative problem solvers has one focus at the heart of everything we do: human experience. Human experiences are the touchpoints where brands connect with customers. And we transform businesses by creating engaging, inspiring moments using strategy, creativity, data and technology—all backed by the global technological power of Infosys.

Experience, Tech & AI

We are a cross-unit and cross-location AI, tech and experience team. With more than 50 developers, AI & Fullstack engineers, UX designers and consultants working directly with other WongDoody teams, we are team players and specialists - oth in frontend and backend. As part of Infosys, we belong to a leading global technology company with access to solutions and extensive know-how in the fields of commerce, marketing automation and AI, among others.

We are now looking for a Fullstack Developer (Frontend / API) who combines modern web development with strong system thinking—building performant, user-centered applications across frontend and backend layers.

Our local benefits

• Flexible working hours and 100% overtime compensation
• Work where it works for you. At home or in the office, or any mix you like
• Working for strong brands and clients we believe in
• 30 days vacation per year
• Company Benefits
• Urban Sports Club
• Nice people in welcoming teams

What you can expect

Frontend & Experience Development

• Build modern, high-performance web interfaces for complex applications
• Translate UX/UI concepts into scalable frontend architectures
• Design interfaces that make complex AI and agent-driven systems intuitive and usable
• Ensure consistent, responsive, and high-quality user experiences across devices
• Contribute to RFPs, pitches, and interactive prototypes 

API & Backend Integration

• Develop and integrate APIs for data- and AI-driven applications
• Integrate agentic workflows and orchestration layers into usable application logic
• Work with structured data models, authentication, and interface logic 

System Thinking & Collaboration

• Act as the interface layer between users and agentic systems—making multi-agent workflows accessible and controllable
• Collaborate closely with Product, Design, AI Engineers, and Solution Architects
• Design modular components and reusable system patterns
• Bring structure to technical decisions and reduce system complexity

What we'd love to see

• Several years of experience building modern web applications (frontend + API)
• Strong proficiency in TypeScript/JavaScript and frameworks like React, Next.js, or Vue
• Experience designing and integrating REST or GraphQL APIs
• Experience with AI/GenAI integrations (e.g. OpenAI, Gemini APIs)
• Solid understanding of state management, performance, accessibility, and responsive design
• Experience with backend technologies (e.g. Node.js, Express, FastAPI)
• Familiarity with design systems and component libraries (e.g. Storybook, Tailwind, shadcn/ui)
• Understanding of cloud-based architectures and deployment processes
• Fluency in German and/or English (B2–C1)
• Work permit for Germany and at least one year of work onsite in Germany

Nice to have

• Experience with real-time technologies (WebSockets, streaming)
• Experience with CI/CD, Docker, or platforms like Cloud Run, Vercel, or Kubernetes
• Experience with headless CMS, DAM, or MarTech systems
• Passion for building clean, scalable, and understandable frontend architectures

You’ll connect user experience and system logic—building interfaces and APIs that turn complex AI capabilities into usable, high-performing applications. Your work enables teams to deliver seamless, end-to-end digital products that scale across platforms and use cases. By structuring frontend and backend as modular, reusable systems, you help reduce complexity, accelerate development, and ensure consistency across experiences—turning ideas into reliable, real-world applications.

We care about your personality and professional skills. We don't care about your gender, age, nationality or appearance and are open to working with everyone.

Please note: This is a job ad by WongDoody GmbH based in Germany. Through our website or other sources, you may find job ads published by one of our WongDoody sister companies around the globe with whom we act jointly under the band “WongDoody”. For each job offer, only the entity is responsible, which has published the ad. Contact persons, required information and applicable terms may differ. You can inform yourself how WongDoody GmbH is processing your personal data provided in the application process here.