Position Overview

The Director of Revenue Operations will lead the global Revenue Operations function, responsible for designing, scaling, and optimizing the systems, processes, and data infrastructure that power end-to-end revenue generation across the organization.

This role sits at the intersection of Sales, Marketing, Customer Success, Finance, and Data, and plays a critical role in driving operational alignment, revenue visibility, and scalable growth.

The ideal candidate is both strategic and hands-on, with strong experience in building RevOps infrastructure in fast-moving environments, including Salesforce ecosystems, BI platforms, and cross-functional GTM process design. In addition, this role is expected to actively drive AI-enabled transformation across GTM processes, including automation, predictive analytics, and AI-assisted revenue workflows.

Key Responsibilities:

1. Revenue Operations Strategy, Systems & Leadership

• Own and execute the global RevOps strategy aligned with company growth
• Serve as strategic partner to CRO, COO, and GTM leadership
• Lead GTM systems, including Salesforce, BI, and core revenue infrastructure
• Define scalable operating model, KPIs, governance, and revenue processes

2. GTM Process, Data & Performance Infrastructure

• Own end-to-end GTM process design from lead to cash and monitiziation
• Drive revenue reporting, forecasting, and BI dashboards (Tableau)
• Maintain single source of truth for revenue, pipeline, and performance data
• Ensure alignment between operational and financial reporting models

3. Systems Transformation, Automation & AI Enablement

• Lead Salesforce architecture, consolidation, and continuous optimization
• Drive automation across GTM workflows to reduce manual effort and increase scale
• Evaluate and optimize GTM tech stack for efficiency and consolidation
• Lead AI initiatives across RevOps, including forecasting, insights generation, and workflow automation

4. Integration, Commissioning & Sales Operations

• Lead RevOps integration across mergers and business units
• Own commission and incentive infrastructure and reporting systems
• Ensure alignment between compensation models, performance tracking, and revenue outcomes

5. Team Leadership

• Build and lead a high-performing RevOps team across systems, analytics, and operations
• Drive execution discipline, ownership culture, and data-driven decision making
• Partner with leadership on org design and capability development

Key Qualifications

• 8+ years in Revenue Operations leadership positions, Sales Operations, or GTM Operations
• Strong Salesforce and RevOps systems expertise
• Experience with BI tools such as Tableau
• Proven experience in GTM transformation, system integration
• Strong executive stakeholder management (CRO, COO, CFO)
• Hands-on builder with strategic leadership capability
• Experience in AdTech or SaaS environments preferred
• Familiarity or experience with AI-driven GTM transformation is a strong advantage

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. 

We are looking for a Support Specialist to join our product-aligned Support teams. In this role you’ll be on the front lines of customer support—owning cases end-to-end for an assigned product, responding by phone, email, and translating product knowledge into clear solutions for customers. Qualified candidates will have strong interpersonal skills, a patient communication style, and a practical, methodical approach to troubleshooting. 

What You’ll Do 

If you were part of our team, here are some things you would have done last week: 

• Provided excellent customer support by phone, email, keeping responses within internal SLA targets. 

• Troubleshot and attempted to reproduce customer issues using product UIs and basic diagnostic tools. 

• Escalate technically complex cases to the Technical Lead with clear reproduction steps and required logs. 

• Filed and tracked Jira cases for Engineering when appropriate and followed up on escalation progress. 

• Assisted with acceptance testing for new features and supplied feedback from real customers. 

• Maintained accurate, single-source case notes and updated knowledge base articles or runbooks for routine fixes. 

• Covered PagerDuty Tiered shifts by participating in on-call rotations per team schedule. 

• Collaborated with teammates in Slack support channels to coordinate coverage and share troubleshooting tips. 

What You’ll Need 

We’re looking for a Support Specialist with a minimum of 1–2 years of professional experience in software or technical support. Candidates who excel in this role typically have: 

• Humble, open, and curious approach to learning. 

• Strong written and verbal communication skills, with a patient, clear style for customer interactions. 

• Basic troubleshooting skills and a methodical approach to reproducing and documenting issues. 

• Working knowledge of issue tracking systems (Jira and/or Salesforce preferred). 

• Familiarity or willingness to learn Salesforce, Slack, PagerDuty, and common monitoring tools. 

• Proficiency in Microsoft Office. 

• Working knowledge of Windows and macOS environments. 

• Interest in GovTech and public-safety software and a willingness to empathize with users who may operate in high-stakes contexts. 

• Ability to work independently and handle multiple cases with attention to detail. 

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team.   

We are looking for a Customer Experience Manager to join our growing team. The Mark43 Customer Experience team is passionate about serving as the client’s voice and demonstrating the value of our product offerings. The main goals of the team are to foster product adoption and user satisfaction, assist with change management, capture and contextualize product feedback for our engineering and product teams, track issue resolution, explain new feature enhancements, drive renewals/expansions, and mitigate/prioritize any pain points before they become critical issues.   

This is a client-facing role, and you will be working with your clients regularly both in person and virtually. You will be involved in the full spectrum of post-implementation processes and client care. Much of your day to day will be spent learning about our customers’ unique needs and we expect you to absorb information and eventually demonstrate mastery of a client’s workflows and our product offerings. You will be the trusted advisor for the client and the company will lean on you to advocate for the customer's needs to ensure they are getting what they need to be successful.  

What you can expect to work on:  

• Advocate for the client to ensure their needs are being met.  

• Participating in pre-implementation activities to establish relationships and domain expertise early in the deployment process.  

• Performing post-implementation tasks, on-site with our clients, while working on a dynamic Customer Experience team.  

• Collaborating with the Customer Support, Account Management and Implementation teams to ensure a smooth post-implementation experience for our clients.  

• Working with our clients to learn and understand their current workflows.  

• Keep diligent records of all client meetings, tasks, and deliverables. 

• Seeking out and nurturing relationships with power-users and influencers within client sites. 

• Tracking user feedback to help influence the product roadmap and maintain communication with clients to resolve product issues. 

• Distributing and ensuring completion of client surveys and ultimately responsible for your clients NPS score. 

• Collaborate internally to solve complex problems and work on a diversity of tasks in a fast-paced environment. 

• Collaborating with first responders, which is a uniquely satisfying experience. 

• Helping to innovate and test new processes to improve efficiency as well as internal and external customer satisfaction.  

What we expect from you:  

• 5-10 years of account management, customer success, consulting, project management, and/or customer success experience. 

• Four-year university/college degree preferred. 

• Proven experience participating in a complex project from start to finish. 

• Knowing when to problem solve, either independently or by asking smart questions of your teammates. 

• Outstanding written and oral communication skills - you’ll often be writing materials that will go directly to our clients and will need to adjust internal jargon for external. 

• Detail oriented and the ability to document and track tasks. 

• Excitement about working with cross-functional teams in a matrix organization. 

• Ability to multitask and work on multiple projects concurrently. 

• Ability to travel up to 50-80% and comfort working directly from client sites. 

• Willingness to operate outside of assigned projects and pitch in wherever necessary. 

• Interest in working with a public sector client, such as law enforcement (LE), at the local, state, or federal level. 

• Comfortable working remotely. 

• Experience providing (while comfortable also receiving) feedback across levels of leadership and peers. 

• A change champion able to adapt to changing processes and needs while comfortable asking questions and creating dialog. 

What you can expect from us:   

• Mentorship from experienced Customer Experience team members.  

• Constant collaboration with numerous Mark43 teams, including Customer Support, Implementation, Product, Engineering, and Executive leadership.  

• Building mission critical and socially responsible software to enable first responders to better serve their communities.  

• A team that respects and embraces your ideas and expertise.  

• Coworkers that are motivated by pursuing excellence, rather than the prospect of personal gain. 

• A workplace dedicated to supporting and bettering public safety and government agencies. 

• An effort to balance autonomy and guidance. 

• The chance to participate in development opportunities, including through services like Udemy, from day one. 

Don’t see a SDR/BDR posting that aligns with your skillset? 

We invite you to complete our Expression of Interest SDR/BDR Form! This is a great opportunity to share your skillset and keep your resume top of mind for the Sales Developing hiring team. 

At GitLab, we look for enthusiastic and strategic Sales Development Representatives (SDR) who focus on inbound pipeline and Business Development Representatives (BDR) who focus on outbound pipeline initiatives. In these roles, you will leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab’s value. You will be responsible for generating qualified meetings and pipeline for the GitLab’s Sales organization. We have an extensive onboarding and training program at GitLab and you will be provided with necessary DevOps and GitLab knowledge to fulfill your role.

As openings arise, our team will review and outreach candidates who express interest and align with our business needs.

#LI-DNI

Mark43’s mission is to empower communities and their agencies with cutting-edge technologies that improve safety and quality of life for all. We build powerful, scalable, and user-friendly software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are committed to embracing diversity of thought and experience within our team.

We are seeking a high-energy, motivated Sales Development Representative (SDR) to join our growing sales team. This role plays a critical part in fueling our pipeline by generating and qualifying leads in support of our Volume Account Executives. This is a high-activity, high-impact role—perfect for someone who thrives on outbound calls, fast sales cycles, and goal-oriented execution.

What You'll Do:

• Execute consistent, high-quality outbound outreach via phone, email, and social channels to identify, engage, and qualify public safety agencies.
• Proactively research and prospect into new agencies to drive awareness and generate pipeline within assigned territories.
• Engage inbound leads professionally and efficiently, assessing fit and coordinating timely handoff to Account Executives.
• Collaborate closely with AEs to align on messaging, territory strategy, and lead prioritization.
• Work with Marketing to support campaigns, lead follow-up, and outbound call blitzes tied to events or content launches.
• Maintain accurate lead data, outreach progress, and notes in Salesforce and your sales engagement platform.
• Develop a strong understanding of Mark43’s value proposition and product capabilities to effectively position solutions in early conversations.
• Meet and exceed activity- and meeting-based goals as part of a fast-moving, high-accountability SDR team.
• Deliver a positive, informed, and professional early experience for all prospective customers you engage.

What You'll Need:

• 1–3 years of Sales Development or inside sales experience—preferably in a SaaS or high-volume environment.
• Proven history of meeting/activity-based quotas
• Strong verbal and written communicator—confident in high-frequency cold calling.
• Experience with Salesforce and a modern sales engagement tool
• Self-starter mindset with strong organizational skills and results orientation.
• Ability to thrive in a fast-paced, metrics-driven role.
• Interest in public sector or government technology is advantageous but not required.
• Bachelor’s degree preferred.

Preferred Software Experience (a bonus, but not required):

• CRM platforms such as Salesforce for lead management and pipeline tracking
• Sales engagement tools for sequencing, outreach, and activity logging
• Collaboration tools for internal communication and team coordination
• LinkedIn and other prospecting tools for research and lead sourcing
• Real-time engagement or chat tools for inbound lead response

What We Offer:

• Comprehensive career development with a focus on building frontline sales skills and knowledge of the public sector.
• Responsibility for contributing to mission-critical software that supports first responders and government agencies.
• A collaborative and supportive team environment, working closely with Account Executives, Marketing, Communications, and Customer Success teams.
• Opportunities for career growth in an environment that celebrates your achievements.
• Exposure to enterprise software products and government sales best practices.
• Direct mentorship and support from experienced sales leaders.
• A team that values your input and fosters a culture of innovation and excellence.
• A workplace dedicated to enhancing public safety through impactful software solutions.

Join us and be a part of a mission-driven team that is making a real difference in the communities we serve. If you are passionate about technology, motivated by challenge, and driven to make an impact, we’d love to hear from you!

💪🏽 What will you do?

We're a small but mighty team looking to build out the rest of our engineering org.

As a software engineer, you'll end up working on everything up and down the stack. You'll spend a lot of time talking to customers, figuring out what the product should be, and jamming with the rest of the team on building and iterating. We'll all be wearing many different hats, so you'll work on and learn a ton about areas adjacent to engineering — design, sales, legal, partnerships, and whatever else you're interested in.

And, most importantly, you'll be building this company with us. There's a lot to figure out. We want to work with folks who care deeply about the process of building the right company: from what operating values we should have, building out the rest of the team, decisions about how we should scale, and everything in between.

Our tech stack is Typescript, React and Next.js on the client, GraphQL API, Node.js + Express on the server, Postgres, and AWS.

⚡️ You'd be a great fit if you…

• Are an experienced engineer with experience leading large-scope projects.
• Previously worked in a fast-paced engineering environment. Ideally, you have experience building complex products or infrastructure end-to-end.
• Obsess over the details, whether it’s getting that user-facing flow or code abstraction just right. We take great pride in things that have a high level of craftsmanship, both inside and outside of work.
• Know when to “move fast and break things”, and when to slow down and think through all of the details to build something robust and scalable.
• Are intellectually curious and enjoy digging into the nuts-and-bolts of how things work.
• Debate without animosity or ego. We thrive on thinking from first principles, questioning assumptions, and always pushing to make things better.
• Care deeply not just about engineering, but about building the right product and company culture. As a founding team member, you’ll have a huge impact on the company’s story.

Cocoon is aware of fraudulent job offers circulating online from individuals impersonating our company. All legitimate openings are posted on Cocoon - Careers. We will never request payment, gift cards, or sensitive financial information at any stage of our hiring process. Official recruiter communications will only come from maddi@cocoon.com or no-reply@us.greenhouse-mail.io email addresses. 

As a paid part-time employee of The Orchard, you’ll be an advocate for artists that The Orchard distributes. You’ll promote 5-10 artists per month, as well as one-off promotions as they arise, in your college town and on campus by implementing digital and in-person marketing strategies. You’ll be a tastemaker in your market by working with local businesses, record stores, DJs, promoters, campus organizations, etc. You’ll be in charge of hosting listening events, organizing campus activations, and creating digital content for social media that directly supports The Orchard’s artists. Your focus will be on new releases and tour support for artists covering a wide range of genres. You’ll gain first hand music industry experience and be on the forefront of upcoming artists and new music. 

Start Date: June/July 2025

WHAT'LL YOU DO:

• Organically create awareness of The Orchard’s artists by liaising with and building relationships with influencers in your markets such as: your college radio station, DJs, student organizations, college newspaper and local sites to exploit all opportunities for exposure such as reviews, radio plays, and interviews
• Maintain a local social media presence that promotes the artists you’ll be working with, utilizing a mix of digital assets that are supplied to you and creating your own content to support The Orchard’s artists
• Implement in-person marketing initiatives at record stores, lifestyle shops, and on campus
• Research appropriate apps, forums, and networks for the key 18-24yr old demographic for each artist
• Research & attend local and campus events that will best facilitate the promotion of our artists
• Attend our artists' shows to hand out promotional tools and get feedback from fans
• Submit a detailed report on your marketing successes and initiatives for each campaign you run

Perks:

• You will gain real world music industry experience that will be a great addition to your resume
• You have the opportunity to express your creativity through your locally run social channels, in our team brainstorms, and in your concert/album reviews
• You’ll have access to inside information that will improve your marketing outreach
• You’ll receive free ticket(s) into our artists’ shows & possible meet and greet passes
• You’ll build valuable relationships within your local music industry
• + many more!

WHO YOU ARE:

• You are an Undergraduate Student currently enrolled in a 4 year university in Los Angeles with a minimum of 2 years left prior to graduation
• You are able to manage your own hours and be accountable for the work assigned to you
• You have a passion for music, an understanding of how your peers discover and consume music, and a deep interest in music business & marketing
• You have an understanding of social media marketing, you stay current on trends, and you have an active presence creating content on TikTok, Instagram, Twitter, Facebook
• You have availability of 20 hours per week
• You’re well-written, well-spoken, a team player, and an excellent communicator
• You have transportation methods and live within 30 minutes of Los Angeles
• You have a flexible schedule for team conference calls and tour coverage

WHAT WE GIVE YOU:

• You will gain real world music industry experience that will be a great addition to your resume
• You have the opportunity to express your creativity through your locally run social channels, in our team brainstorms, and in your concert/album reviews
• You’ll have access to inside information that will improve your marketing outreach
• You’ll receive free ticket(s) into our artists’ shows & possible meet and greet passes*
• You’ll build valuable relationships within your local music industry + many more!

We are hiring this role Globally and only accepting applications from those who reside in Brazil, Colombia and Mexico.

The Client Manager (CM) is responsible for the day-to-day management, delivery integrity, and working-level client relationship across assigned accounts. This role serves as the operational anchor for the client partnership, ensuring that strategy is translated into action, plans are executed accurately, and internal and external teams operate with clarity and confidence. 

 Positioned between the Client Strategy Director and Client Coordinator, the Client Manager owns timelines, workflows, dependencies, and communication cadences. While this role does not set channel strategy or media plans, it plays a critical role in pressure-testing feasibility, surfacing risks, and ensuring delivery meets agreed SLAs and client expectations. Clients rely on the Client Manager to make the work run smoothly and to proactively address issues before they escalate. 

Ideally, this person will have 2-3 years media experience at an agency, experience with RFPing vendors, vendor comms, and media best practices.

What You’ll Do 

• Own day-to-day client management for assigned accounts, serving as the primary point of contact for working teams and select mid-level stakeholders.
• Manage deliverables across campaigns and initiatives, ensuring timelines, scopes, and dependencies are clearly defined and met. 

• Translate channel strategies and media plans into clear action steps for internal activation and analytics teams. 
• Monitor campaign launches, pacing, and delivery milestones to ensure SLAs and quality standards are consistently met.
• Proactively identify risks, gaps, or misalignment in delivery and escalate appropriately with proposed solutions. 

• Partner closely with Client Strategy Leads to support planning cycles, QBR preparation, and ongoing client communications. 
• Maintain clear, timely client communications, summarizing progress, next steps, and key considerations with confidence and accuracy.
• Mentor Client Coordinators by providing guidance on workflows, client communication, and quality standards.
• Agency background with digital media planning experience
• Comfortable working across channels and partnering with cross-functional teams

How You’ll Know You’re Succeeding 

• Clients express confidence in delivery and describe communication as proactive, clear, and reliable. 

• Campaigns and initiatives launch on time and meet defined SLAs and quality standards. 

• Internal teams report strong clarity around timelines, roles, and priorities. 

• Potential issues are identified and resolved early, resulting in minimal escalations. 

• Client Strategy Leads and Channel teams trust you to manage complexity and keep work moving forward. 

Mark43 empowers communities and their governments with technology that improves safety and quality of life. We build modern, resilient software that first responders and public safety agencies depend on in their most critical moments.

We are looking for an experienced Senior Software Engineer – Universal Search to help shape the future of 3^rd party search and data integration at Mark43. In this role, you’ll build and scale the systems behind our universal search platform that powers fast, accurate, and secure access to critical data across our RMS, CAD, and analytics products. You'll work on distributed systems, real-time data indexing, and modern search technologies to support life-saving decision making for our public safety users.

Applicants must be authorized to work for any employer in the country in which the role is being hired. We are unable to sponsor or take over sponsorship of an employment visa at this time.

What You’ll Do

If you were on our team last week, you might have:

• Led end-to-end system design for a new universal search experience across RMS, CAD, and other core components, collaborating with Product and cross-functional engineering teams to ensure a scalable, secure, and user-friendly solution that spans domains.
• Extended platform configurability and connectivity to tap new search data sources using AI-powered coding tools to accelerate development while maintaining high standards for code quality.
• Reviewed pull requests for enhancements to our authorization layer and index mappings in configurations, providing detailed architectural and performance-focused feedback to improve clarity, maintainability, and system resilience.
• Acted as release manager, coordinating deployment logistics, validating release readiness, and ensuring smooth, downtime-free updates to production through clear cross-team communication.
• Owned the end-to-end delivery of a feature supporting permission-aware global search filtering, aligning closely with Product, Infrastructure, and Design from technical feasibility through post-release monitoring.
• Mentored junior engineers, pair-programmed through complex debugging sessions, and coached teammates on prioritizing technical debt while delivering roadmap commitments.
• Participated in the on-call rotation, triaged and resolved a spike in failed search queries, and led a structured Root Cause Analysis (RCA) to drive follow-up improvements in system observability and alerting.

What You’ll Need

We’re looking for a senior backend engineer with at least 4+ years of professional experience who can take ownership, lead initiatives, and operate with autonomy in a distributed systems environment.

Must-Haves:

• Proficiency in Java or TypeScript/JavaScript with strong backend development experience.
• Experience integrating and working with third-party systems to support search functionality across domains.
• Familiarity with event-driven architectures using Amazon SNS, Amazon SQS, or Kinesis.
• Strong experience with AWS services such as Lambda, API Gateway, Step Functions, S3, ECS/EKS, DynamoDB, Aurora/RDS, IAM, and CloudWatch.
• Prior experience using AI engines to increase development velocity and deliver results
• Solid understanding of indexing strategies, document schema design, and query optimization.
• Comfort working with CI/CD workflows and Infrastructure-as-Code (IaC) tools in a serverless-first, microservices-based architecture.
• Excellent written and verbal communication skills.

Nice to Have:

• Prior experience working on multi-tenant platforms or large-scale search products.
• Familiarity with public safety or regulated domains.
• Knowledge of security best practices around data access and query auditing.

People Who Thrive on Our Team Also Tend to Be: 

• Mission-driven – You care deeply about building technology that improves lives and strengthens communities
• Curious and humble – You ask questions before making assumptions and actively seek feedback
• Team-oriented – You value cross-functional collaboration as a key to shipping great software
• Growth-minded – You look for ways to improve every day, even if the path isn’t always clear
• Calm under uncertainty – You’re comfortable navigating ambiguity and solving problems without a roadmap

Our ambition is to set a standard of excellence when it comes to serving the open source ecosystem. This is your chance to be a part of that as a Community Engineer at Canonical.

We are building community management at scale. We have multiple positions available, at different seniority levels.

All applications and candidates are handled through this single entry point.

To improve your chances of success in this application, read our advice on how to get a job at Canonical.

The role of a Community Engineer

The Community team at Canonical enables community leaders and participants to get things done, co-ordinating with Canonical teams and ensuring that community processes are efficient and well run. We don't do the work of the community, but we facilitate that work to ensure that energetic and ambitious community members with their own vision of open source can benefit from the work Canonical does and bring their own flavor of Ubuntu into being, to meet the needs and express the interests of their community. You will play a key role in designing, executing, and scaling initiatives that foster a thriving community.

This is an exciting opportunity for a technically proficient person who is passionate about open source software, Linux, and sustainable community building.

In this role, you will support community initiatives with your technical skills and strong organizational skills. You work hand in hand with developers to smooth processes and integrate community plans with Canonical plans for maximum impact. You can encourage and facilitate the creation of new technical projects that enhance the community contribution experience, and you represent community interests to Canonical teams. You will lead complex, multi-disciplinary programs from conception through launch, working closely with Developer Relations engineers, technical authors, product managers, marketing teams, engineering teams, and external partners.

You will support and engage with volunteer developers in the Ubuntu community, addressing their concerns and helping them to create successful tools. You will help to ensure their success and the overall autonomy and sustainability of projects.

You will provide the content and technical support to ensure the community stays engaged and informed. This will include regular blog and social media posts about community initiatives, events, accomplishments, and collaborative efforts between Canonical and the Ubuntu community.

You will communicate effectively with developers and software engineers and represent not only the Ubuntu community but Canonical as a contributor to the wider Linux ecosystem. Our team attends conferences and expos, and talks about technical community projects and their development processes.

Location: These are fully remote roles, open to candidates across the globe.

What your day will look like

• Write high quality content to promote and support community initiatives
• Discuss ideas and collaborate on finding good solutions to community problems
• Work from home with global travel 2 to 4 weeks for internal and external events
• Potential opportunity to travel more if you wish
• Nurture community contributions to Ubuntu
• Engage with the Ubuntu community through Discourse, Matrix, social media, conferences, etc.
• Represent Ubuntu via speaking engagements at events and conferences
• Support the engagement by Canonical teams into the open source ecosystem

What we are looking for in you

• You love technology and working with brilliant people
• You are curious, flexible, articulate, and accountable
• You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
• You have experience with developer tools and open source projects
• You have a clear public record of accomplishments (talks, blog posts, GitHub, X, etc.)
• You have interest and experience with some of the following: Ubuntu Linux - kernel or userspace, DevOps, software development, testing and QA, package management, container technology
• You can work autonomously and assume full ownership of objectives as needed
• You can be flexible with your time and enjoy working with new technology in a fast-paced environment
• You are experienced working with open source communities and understand the workflow of volunteer contributors
• You have experience in (technical) program management and have excellent organizational, communication and interpersonal skills

Additional skills that you might also bring

• Experience with community management
• Experience with Developer advocacy
• Experience as a software developer
• Examples of contributions to the Ubuntu Community
• Experience with contributing to open source projects

What we offer colleagues

We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Program
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004.​ Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Canonical is an equal opportunity employer

We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.

#LI-remote

Overview:

FirstPrinciples is a non-profit organization building an autonomous AI Physicist to understand the nature of reality: the underlying structure, governing principles, and fundamental laws of our universe. We're developing an intelligent system that can explore theoretical frameworks, reason across disciplines, and generate novel insights to tackle the deepest unsolved problems in physics. By combining AI, symbolic reasoning, and autonomous research capabilities, we're developing a platform that goes beyond analyzing existing knowledge to actively contribute to physics research. Our goal is to accelerate progress on the questions that have captivated humanity for centuries.

We operate as a global nonprofit organization, with a Canadian foundation, a US-based 501(c)(3).

As part of this effort, we are launching a Research Fellowship Program for advanced AI and physics researchers. Fellows will work directly with the FirstPrinciples Research and Engineering teams to design, test, and implement state-of-the-art (SOTA) methods and applications that will be integrated into the core AI Physicist system. This is not a paper-only fellowship and your work will go straight into production, helping shape how scientific research is performed.

What You will Do
As a Research Fellow, you will own a well-scoped research direction that contributes directly to the AI Physicist's ability to reason about physics.

Core Objectives:

• Improve Theo’s ability to produce scientifically sound, high-quality outputs in 2026;
• Introduce new ideas, methods, and approaches that meaningfully shift system performance;
• Bring deep domain expertise (PhD+ level) in one or more targeted research areas.

Research Areas & Responsibilities

Fundamental Model Research:

• Research, design, and test novel model architectures that combine academic literature, NLP, symbolic reasoning, and structured scientific workflows.
• Prototype and build embedding representations for physical concepts, mathematical objects, and logical structures, enabling models to reason over equations, abstractions, and scientific constraints rather than surface text alone.
• Investigate alternatives to transformer-based architectures and deliver concrete recommendations.
• Design and run targeted experiments to evaluate new architectural ideas, using empirical results to guide the development of next-generation model architectures.
• Develop reinforcement learning loops that enable models to run internal and independent thought experiment.

Multimodal Data & Benchmarking:

• Design and automate scalable data ingestion pipelines that aggregate scientific literature, metadata, equations, and experimental data.
• Create custom benchmarks to measure physical understanding, mathematical reasoning, and failure modes in scientific reasoning and abstraction.
• Refine and release curated datasets and baselines once internal validation is complete.

Training, Testing & Safety:

• Run and track model training jobs while managing compute usage and budget constraints.
• Design sandbox environments for controlled autonomous exploration.
• Build evaluation frameworks using visual and statistical tools to identify strengths and blind spots.
• Implement tests and guardrails that flag low-quality or unsafe outputs.
• Maintain internal issue tracking with clear failure modes and fixes.

Collaboration & Technical Guidance:

• Work closely with engineers to ensure research is feasible and production-ready.
• Communicate technical trade-offs clearly to non-technical stakeholders.
• Present regular research updates tied to defined milestones.

Who This Fellowship Is For
We are looking for researchers who:

• Can operate independently and own a problem end-to-end.
• Are motivated by ambitious, long-horizon goals.
• Have strong builder instincts, not just theory.
• Value rigor, clarity, and intellectual honesty.
• Are comfortable engaging with exploratory, incomplete results.

Typical profiles include:

• PhD or postdoctoral researchers in Computer Science, Machine Learning, Theoretical Physics, or a closely related field.
• Track record of research in either:
  • model architectures, representation learning, or reasoning systems (CS/ML path); or
  • mathematical, physical, or formal reasoning applied to fundamental problems (physics path).
• Demonstrated ability to translate abstract theory into testable computational systems.
• Comfortable working across disciplinary boundaries.

Program Structure

• 6-12 month engagement with full-time or equivalent commitment
• Fully remote
• Fellows participate in projects and are expected to produce outputs (code, models, and other deliverables)
• Fixed stipend for the full term

How to Express Interest:
If this resonates, we welcome an expression of interest, including:

• Resume;
• Description of your research background;
• Primary areas of expertise; and
• Relevant recent work.

Join us at FirstPrinciples and be a part of a transformative journey where science drives progress and unlocks the potential of humanity.

Overview:
FirstPrinciples is an independent, non-profit research organization building Theo, the AI Physicist - an autonomous scientific system designed to reason about fundamental physics from first principles. Our long-term vision is to accelerate deep scientific discovery by combining machine reasoning with human scientific judgment.

As part of this effort, we are launching the Theo Collaborators Program: a small, selective group of expert physicists who will work with us to validate, guide, and stress-test the scientific reasoning produced by the AI Physicist in a focused research domain. This is not a tool evaluation program, and it is not a traditional advisory role. Collaborators engage with a concrete scientific direction, help assess whether the system’s reasoning is sound, and contribute to shaping what “good AI-generated physics” should look like.

The Theo Collaborators Program is open to late-stage PhD students, postdoctoral researchers, early-career faculty, and industry researchers with strong theoretical backgrounds.

We operate as a global nonprofit organization, with a Canadian foundation, a US-based 501(c)(3).

Current Scientific Focus (2026):
For the initial phase, we are focused on Quantum Information Theory, with emphasis on narrow, formalizable sub-fields where rigorous reasoning and constraint-based results are possible.

Representative areas include:

• Structural constraints in quantum LDPC codes
• Trade-offs between locality, rate, and distance in stabilizer codes
• No-go or impossibility results under fault-tolerance assumptions
• Information-theoretic bounds relevant to quantum error correction
• Fundamental limitations of decoding or logical operations

The goal is depth over breadth: producing AI-assisted theoretical results that are technically coherent, non-trivial, and respectable to the physics community.

What Theo Collaborators Do:
Theo Collaborators engage at critical points in the research cycle:

Question Validation & Framing

• Review candidate research questions generated by the AI Physicist’s Question Formulator (QF)
• Help identify which questions are:
  • scientifically meaningful;
  • tractable;
  • already resolved in the literature; or
  • ill-posed.
• Provide feedback on assumptions, scope, and framing and help improve the Question Formulator module.

Shaping Question Ranking & Evaluation Criteria

• Help us refine how questions are ranked by:
  • novelty;
  • complexity;
  • originality;
  • tractability; and
  • scientific relevance
    
• Contribute to defining what “interesting” and “non-trivial” should mean for the future autonomous scientific system.

This input directly informs how the AI Physicist prioritizes which questions to pursue deeply.

Scientific Validation of Research Outputs

• Review AI-generated research outputs (Dynamic Research Objects, or DROs) and assess whether they are:
  • internally consistent
  • mathematically sound
  • properly grounded in the relevant literature; and
  • aligned with accepted physical principles and assumptions
• Identify errors, gaps, or unclear reasoning, including points where assumptions are too strong, steps are missing, or conclusions are not adequately supported.
• In addition, help us identify where the AI Physicist’s scientific workflow falls short, including:
  • limitations in hypothesis generation; 
  • missing or inadequate evaluation criteria;
  • weaknesses in symbolic manipulations or formal reasoning; or
  • additional modules and capabilities that would be required to make the reasoning more complete, rigorous, or reliable.

This feedback directly informs how we evolve the Theo’s architecture and helps ensure that its outputs meet the standards of serious theoretical physics.

What is a DRO?
The primary scientific output of the AI Physicist is a Dynamic Research Object (DRO).

A DRO goes beyond a traditional paper and serves as a dynamic, traceable, and reproducible container that captures:

• the research question;
• assumptions and representations;
• hypotheses considered;
• reasoning paths explored;
• evaluations performed; and
• final conclusions.

DROs are designed to make the entire scientific workflow (including failed paths) auditable and understandable by humans.

A core goal of the Theo Collaborators Program is to help ensure that these DROs are scientifically sound, coherent, and credible.

Who This Is For
We are looking for researchers who:

• Work in quantum information theory, QEC, or closely related areas.
• Have strong theoretical and mathematical grounding.
• Are curious, but appropriately skeptical, about AI-assisted research.
• Value rigor, clarity, and intellectual honesty.
• Are comfortable engaging with exploratory, incomplete results.

Typical profiles include:

• Late-stage PhD students
• Postdoctoral researchers
• Early-career faculty
• Industry researchers with strong theoretical backgrounds

Time Commitment & Compensation

• 4 month engagement
• Light but focused commitment (~15 hours/month):
  • occasional short calls
  • asynchronous review and feedback (a few hours per month).

Collaborators receive a modest honorarium, reflecting the value of their time and expertise.

Why Participate?
Collaborators join to:

• Engage seriously with one of the first autonomous systems attempting real theoretical physics.
• Help define how AI-generated scientific reasoning should be evaluated and trusted.
• Contribute to the emergence of a new scientific research paradigm.
• Influence the standards by which AI-assisted theory will be judged.

How to Express Interest:
If this resonates, we welcome a brief expression of interest (no formal application required), including:

• a short description of your research background;
• primary areas of expertise; and
• relevant recent work.

Join us at FirstPrinciples and be a part of a transformative journey where science drives progress and unlocks the potential of humanity.