Open position in Columbia, MO or St Louis, MO; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Staff Accountant is a high-impact role within the finance organization at True Independent Holdings, serving as a key partner to the CFO and supporting Controllers across both digital and traditional media agencies.

This position provides hands-on support across accounting operations, financial reporting, and cash management. The Staff Accountant will build deep knowledge across multiple agencies and be prepared to step into support Controllers as needed, ensuring continuity and scalability of the finance function.

Essential Duties and Responsibilities (Other duties may be assigned)

CFO & Finance Leadership Support

• Serve as a primary support resource to the CFO across financial operations, reporting, and strategic initiatives
• Partner with the CFO to drive consistency, discipline, and best practices across all agencies
• Assist in reviewing financial performance, identifying risks, and supporting decision-making

Controller Support (Digital & Traditional Media)

• Support Controllers across multiple agencies, including both digital and traditional media businesses
• Provide hands-on assistance with:
• Month-end, quarter-end, and year-end close processes
• General ledger maintenance and account reconciliations
• Journal entries and supporting documentation
• Step in to support or backfill Controller responsibilities during absences, transitions, or periods of high demand

Accounting Operations & Financial Integrity

• Ensure accuracy and integrity of financial data across multiple entities
• Lead for balance sheet reconciliations, including cash, AR, AP, prepaids, accruals, and credit cards
• Support revenue recognition and cost alignment related to media activities
• Review financial data and reconcile discrepancies across systems and reports

Media Billing & Working Capital Support

• Support media billing processes, ensuring accuracy and completeness
• Assist in reconciling client billing, vendor invoices, and media activity
• Support accounts receivable tracking, collections, and aging analysis
• Help monitor working capital, including timing of receivables and payables

Cash Management & Forecasting

• Assist with cash reporting, cash flow analysis, and short- and long-term cash projections
• Support monitoring of cash activity across agencies, including inflows and outflows
• Assist in managing liquidity and identifying cash-related risks or opportunities

Audit & Compliance

• Support the annual audit process by preparing schedules and gathering supporting documentation
• Work with Controllers to ensure timely and accurate audit deliverables
• Ensure adherence to GAAP and internal accounting policies

Systems, Process Improvement & Scalability

• Support accounting operations within Microsoft Dynamics 365 Business Central (or similar ERP systems)
• Identify and implement process improvements to enhance efficiency, accuracy, and scalability
• Assist with system transitions, integrations, and reporting enhancements

Training & Succession Development

• Develop the skills and knowledge necessary to eventually step into a Controller role
• Build cross-agency expertise to ensure continuity of operations
• Provide guidance and support to junior accounting staff as appropriate

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong knowledge of accounting principles and financial reporting (GAAP)
• Experience in a multi-entity or multi-business environment preferred
• Ability to operate both hands-on and at a higher strategic level
• Strong analytical, problem-solving, and organizational skills
• Experience with Microsoft Dynamics 365 Business Central or similar ERP system highly preferred.
• Strong Excel skills.
• High attention to detail and commitment to accuracy
• Strong communication skills and ability to collaborate across teams
• 1-3+ years of accounting experience
• Experience in agency, media, or similar service-based industries preferred

Education

• Bachelor’s degree in Accounting, Finance, or related field required

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Open position in Columbia, MO or St Louis, MO; Hybrid work schedule: 3 days in the office, 2 days working from home

Visa Sponsorship is not available for this position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without requiring employer sponsorship.

The Staff Accountant is a high-impact role within the finance organization at True Independent Holdings, serving as a key partner to the CFO and supporting Controllers across both digital and traditional media agencies.

This position provides hands-on support across accounting operations, financial reporting, and cash management. The Staff Accountant will build deep knowledge across multiple agencies and be prepared to step into support Controllers as needed, ensuring continuity and scalability of the finance function.

Essential Duties and Responsibilities (Other duties may be assigned)

CFO & Finance Leadership Support

• Serve as a primary support resource to the CFO across financial operations, reporting, and strategic initiatives
• Partner with the CFO to drive consistency, discipline, and best practices across all agencies
• Assist in reviewing financial performance, identifying risks, and supporting decision-making

Controller Support (Digital & Traditional Media)

• Support Controllers across multiple agencies, including both digital and traditional media businesses
• Provide hands-on assistance with:
• Month-end, quarter-end, and year-end close processes
• General ledger maintenance and account reconciliations
• Journal entries and supporting documentation
• Step in to support or backfill Controller responsibilities during absences, transitions, or periods of high demand

Accounting Operations & Financial Integrity

• Ensure accuracy and integrity of financial data across multiple entities
• Lead for balance sheet reconciliations, including cash, AR, AP, prepaids, accruals, and credit cards
• Support revenue recognition and cost alignment related to media activities
• Review financial data and reconcile discrepancies across systems and reports

Media Billing & Working Capital Support

• Support media billing processes, ensuring accuracy and completeness
• Assist in reconciling client billing, vendor invoices, and media activity
• Support accounts receivable tracking, collections, and aging analysis
• Help monitor working capital, including timing of receivables and payables

Cash Management & Forecasting

• Assist with cash reporting, cash flow analysis, and short- and long-term cash projections
• Support monitoring of cash activity across agencies, including inflows and outflows
• Assist in managing liquidity and identifying cash-related risks or opportunities

Audit & Compliance

• Support the annual audit process by preparing schedules and gathering supporting documentation
• Work with Controllers to ensure timely and accurate audit deliverables
• Ensure adherence to GAAP and internal accounting policies

Systems, Process Improvement & Scalability

• Support accounting operations within Microsoft Dynamics 365 Business Central (or similar ERP systems)
• Identify and implement process improvements to enhance efficiency, accuracy, and scalability
• Assist with system transitions, integrations, and reporting enhancements

Training & Succession Development

• Develop the skills and knowledge necessary to eventually step into a Controller role
• Build cross-agency expertise to ensure continuity of operations
• Provide guidance and support to junior accounting staff as appropriate

Qualifications - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Strong knowledge of accounting principles and financial reporting (GAAP)
• Experience in a multi-entity or multi-business environment preferred
• Ability to operate both hands-on and at a higher strategic level
• Strong analytical, problem-solving, and organizational skills
• Experience with Microsoft Dynamics 365 Business Central or similar ERP system highly preferred.
• Strong Excel skills.
• High attention to detail and commitment to accuracy
• Strong communication skills and ability to collaborate across teams
• 1-3+ years of accounting experience
• Experience in agency, media, or similar service-based industries preferred

Education

• Bachelor’s degree in Accounting, Finance, or related field required

Total Perks Package

• The chance to be a part of a growing company and the next success story
• Amazing opportunities for career development
• Recognition programs
• Employee referral bonus
• Hybrid work schedule; 3 days in the office, 2 days working from home
• Fun and collaborative work environment
• Casual dress code
• Insurance Coverage (medical, dental, vision, life, and disability)
• 401(k) retirement plan, with employer 4% match
• Work/life benefits, including mental health and wellbeing support
• Flexible Time Off Policy
• Paid holidays, including agency soft closing Christmas Eve-New Year's Day
• Paid leave options, including sick leave, medical leave for self and family, and parental leave

Full job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights.

 Some salient growth point highlights are as follows:

1. Of the $25 billion+ we have recovered on behalf of the people in 1988, we have recouped over $8 billion of this total in the past 2 years alone across all 50 states, Washington DC, and the US Virgin Islands.
2. We have doubled our national mega-marketing campaigns from $250M to $500M+ since 2023, making Morgan & Morgan the Number 1 company in the nation for out-of-home marketing spend in the nation. This past October, we proudly hired Geico Insurance’s former Head of Auto Marketing to serve as our new Chief Marketing Officer and continue our advancement.
3. Unlike the vast majority of our competitors, Morgan & Morgan is proud to employ attorneys who can truly call themselves trial attorneys. Last year, we tried 320 cases. In the coming years, we will double that annual number. Attorneys at Morgan & Morgan are not only expected to get trial experience and frequent exposure to the courtroom on their and their colleagues’ cases, they are required to. If you are seeking the opportunity to try cases frequently, we are confident that we can and will deliver.
4. Our attorneys are privy to world-class case docket management software, litigation resources, and a wealth of benefits in service of optimization and case development.

Summary

Morgan & Morgan is looking for an experienced Personal Injury Attorney to join its quickly growing practice of plaintiff's personal injury lawyers and supporting case staff in our offices in St. Louis, Missouri.

The Personal Injury Trial Attorney will handle a heavy and complex case load from pre-litigation, litigation, trial prep and trial. Cases may include representing plaintiffs in personal injury liability MVA/trucking accident cases in and around Saint Louis, MO, and the surrounding metro area (including other areas of Missouri and Illinois). 

Our law firm's generous and competitive compensation includes a base salary, guaranteed commission, and competitive ongoing commission fees / bonuses (uncapped), as well as a full benefits package. Additionally, each litigator will have a large case staff assisting them, including a dedicated paralegal and a dedicated legal assistant.

Responsibilities

• Day-to-day handling of both pre-litigation and litigation cases
• Drafting and filing of litigation documents to include pleadings, discovery requests, discovery responses, demands, motions and memoranda of law
• Guide plaintiff clients through the case process
• Interaction with expert witnesses to include conferences, drafting of expert reports and affidavits
• Attendance and preparation for depositions, mediations, hearings, and court appearances

Qualifications

• Law degree (J.D. / JD / Juris Doctor) from a fully accredited law school
• An active member in good standing with the State Bar Association (MO required, IL a plus)
• Minimum 3+ years of personal injury / general liability experience
• Ability to manage high volume of pre-lit and litigation cases
• Excellent client service and communication skills
• Self-starter driven by long-term career goals
• Superior writing and oral advocacy skills

#LI-CB2

Full job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights.

 Some salient growth point highlights are as follows:

1. Of the $25 billion+ we have recovered on behalf of the people in 1988, we have recouped over $8 billion of this total in the past 2 years alone across all 50 states, Washington DC, and the US Virgin Islands.
2. We have doubled our national mega-marketing campaigns from $250M to $500M+ since 2023, making Morgan & Morgan the Number 1 company in the nation for out-of-home marketing spend in the nation. This past October, we proudly hired Geico Insurance’s former Head of Auto Marketing to serve as our new Chief Marketing Officer and continue our advancement.
3. Our attorneys are privy to world-class case docket management software, litigation resources, and a wealth of benefits in service of optimization and case development.

Summary

Morgan & Morgan is looking for an experienced Workers' Compensation Attorney to join its growing practice in Missouri. The Workers' Compensation Attorney will handle a heavy and complex case-load of cases and hearings. Morgan & Morgan is committed to provide every resource available to ensure immediate success in the region for this attorney.  

Responsibilities

• Day-to-day handling of cases and hearings
• Drafting and filing of litigation documents to include pleadings, discovery requests, discovery responses, demands, motions and memorandum
• Guide clients through the case process
• Interaction with expert witnesses to include conferences, drafting of expert reports and affidavits
• Attendance and preparation for depositions, mediations, hearings, and court appearances

Qualification

• Law degree from a fully accredited law school
• An active member in good standing with the MO State Bar Association
• Looking for an attorney with litigation experience who is interested in practicing Workers' Compensation
• Ability to manage high volume of cases and hearings  
• Excellent client service and communication skills
• Self-starter driven by long-term career goals
• Superior writing and oral advocacy skills

#LI-SC1

Full job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights.

 Some salient growth point highlights are as follows:

1. Of the $25 billion+ we have recovered on behalf of the people in 1988, we have recouped over $8 billion of this total in the past 2 years alone across all 50 states, Washington DC, and the US Virgin Islands.
2. We have doubled our national mega-marketing campaigns from $250M to $500M+ since 2023, making Morgan & Morgan the Number 1 company in the nation for out-of-home marketing spend in the nation. This past October, we proudly hired Geico Insurance’s former Head of Auto Marketing to serve as our new Chief Marketing Officer and continue our advancement.
3. Unlike the vast majority of our competitors, Morgan & Morgan is proud to employ attorneys who can truly call themselves trial attorneys. Last year, we tried 320 cases. In the coming years, we will double that annual number. Attorneys at Morgan & Morgan are not only expected to get trial experience and frequent exposure to the courtroom on their and their colleagues’ cases, they are required to. If you are seeking the opportunity to try cases frequently, we are confident that we can and will deliver.
4. Our attorneys are privy to world-class case docket management software, litigation resources, and a wealth of benefits in service of optimization and case development.

Summary

Morgan & Morgan is looking for a General Liability Litigation Attorney in Missouri to join its growing practice in St. Louis. The Litigation Attorney will handle mostly general liability accident cases in litigation representing plaintiffs. The lawyer's responsibilities will include trial prep and trial. 

Responsibilities

• Day-to-day handling of litigation cases
• Drafting and filing of litigation documents to include pleadings, discovery requests, discovery responses, demands, motions and memorandum
• Guide clients through the case process
• Interaction with expert witnesses to include conferences, drafting of expert reports and affidavits
• Attendance and preparation for depositions, mediations, hearings, and court appearances

Qualifications

• Law degree from a fully accredited law school
• An active member in good standing with the State Bar of Missouri
• Ability to manage high volume of litigation cases
• Excellent client service and communication skills
• Self-starter driven by long-term career goals
• Superior writing and oral advocacy skills

#LI-CB2

Location: US or Canada
Type: US Applicants - Full-Time; Canadian Applicants - Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

We are seeking an exceptional Chief of Staff for our Managing Director of AI—someone who combines strategic vision in AI with hands-on execution and technological know-how. You'll be both a force-multiplier and a transformation architect: designing AI-enabled processes, building automated engines that run independently, leading organizational rollouts, and ensuring crisp execution across our AI solutions practice.

This role goes beyond traditional Chief of Staff responsibilities. You'll design processes that leverage AI, build repeatable systems that scale, and lead entire client transformations from discovery to sustained adoption. You have the potential to grow into leading organizational-level AI implementations as the practice expands.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the Managing Director of AI and the executive team to translate priorities into sequenced plans, resourcing, and measurable outcomes
• Lead Human Agency's AI transformation methodology: define offerings, build repeatable frameworks, and establish best practices for AI-enabled workflows
• Design end-to-end processes that embed AI tools (LLMs, automation platforms, knowledge assistants) into client workflows and internal operations
• Translate complex AI capabilities into clear business cases, use cases, and implementation roadmaps for executive audiences
• Produce high-quality executive materials (briefings, roadmaps, decision memos) that drive alignment and decisions
• Identify where AI creates leverage across client engagements and surface strategic opportunities to leadership

AI Process Design & Automated Engines

• Design and build AI-powered systems that operate independently with minimal ongoing intervention—automated engines that scale beyond individual engagements
• Create repeatable processes for AI implementation: discovery frameworks, solution architectures, evaluation routines, and governance models
• Design prompts, playbooks, and knowledge bases optimized for reliability, consistency, and reusability across multiple clients
• Implement lightweight automation using no/low-code tools (Zapier, Make, Airtable) integrated with AI capabilities
• Establish monitoring and feedback loops that enable self-correcting, continuously improving systems
• Document patterns and best practices that can be deployed at scale

Client Service Delivery & Organizational Rollouts

• Own end-to-end delivery on multiple client engagements involving AI-enabled solutions (e.g., knowledge assistants, workflow automations, content summarization, research copilots), from discovery through launch and sustained adoption
• Lead company-wide and client-wide AI adoption initiatives—managing stakeholder alignment, training, governance, and measurement across entire organizations
• Run comprehensive discovery to surface use cases, success metrics, risks, change-management needs, and technical requirements; translate findings into scopes, timelines, and clear acceptance criteria
• Coordinate solution build-outs with internal teammates and external partners: data/connectivity needs, tool selection, integration planning, prompt engineering, and rollout choreography
• Design change-management approaches that address skill gaps, cultural resistance, workflow disruption, and organizational readiness
• Partner with client leadership to sequence rollout phases, manage dependencies, and demonstrate ROI

Quality, Governance & Evaluation

• Set lightweight evaluation routines: accuracy metrics, latency benchmarks, cost tracking, quality assurance processes, and continuous improvement cycles
• Establish prompt/playbook management, basic safety/guardrail checks, and UAT plans
• Build governance frameworks that enable responsible, scalable AI adoption across organizations
• Implement monitoring systems that track performance, usage, and business impact

Stakeholder Management & Enablement

• Lead standing client check-ins, executive presentations, demo readiness, decision logs, and release notes, presenting succinct options and recommendations
• Create comprehensive enablement materials: user guides, FAQs, training programs, and governance playbooks that empower client teams to operate AI systems independently
• Build lasting client relationships through proactive communication, anticipation of needs, and consistent delivery quality
• Present to executive audiences with clarity and confidence, addressing concerns about accuracy, security, and adoption

Operations & Project Management

• Design and continuously improve the operating system for AI work: intake → triage → prioritization → delivery → QA → launch → measurement
• Manage staffing assignments and subcontractor contributions across concurrent workstreams; keep tools current (Asana/Notion, Google Workspace, Slack)
• Budget & scope control: track time against SOWs, flag changes early, manage vendors, and ensure on-budget delivery with clear documentation
• Establish shared dashboards for delivery health (timeline, risk, burn, dependency status) and run tight meeting cadences

Communications & Reporting

• Prepare agendas, briefings, and executive-ready presentations; synthesize complex information into actionable insights
• Provide clear, timely reporting to the Managing Director of AI and stakeholders on progress, risks, and decisions
• Contribute to Human Agency's AI thought leadership through documentation of best practices, case studies, and insights

Who You Are

Experience & Skills

• 5-7+ years in operations, client services, product/program/project management, strategic support, consulting, or transformation roles with direct ownership of client-facing delivery
• Demonstrated success leading multi-stakeholder projects and organizational change initiatives end-to-end (scope, timelines, budgets, risk, and change management)
• Deep AI fluency: hands-on experience implementing LLM-enabled solutions, prompt engineering, workflow automation, and knowledge management systems; can shape prompts/playbooks, evaluate quality, and choose appropriate tools or vendors
• Strong understanding of AI capabilities and limitations, when to use AI, how to design for reliability, and how to manage risks responsibly
• Proven ability to design repeatable processes and systems that scale beyond individual projects
• Experience with no/low-code automation platforms (e.g., Zapier/n8n), knowledge bases, and modern AI tooling
• High proficiency with Google Workspace, Asana/Notion, Slack, and comfort with modern web and content tools; experience preparing polished executive documents and presentations
• Exceptional ability to translate complex technical concepts into clear business value for non-technical audiences
• Bonus: Experience leading organizational-level technology rollouts, background in management consulting, familiarity with responsible AI considerations (privacy, data handling, consent, bias mitigation), or experience in AI/ML product development

Mindset & Traits

• Builder and operator: You design systems that work without constant oversight, not just execute tasks
• Strategic and tactical: Comfortable setting vision while rolling up sleeves for hands-on implementation
• AI pragmatist: Excited about possibilities but grounded in what actually delivers measurable value
• Mission-driven; systems thinker with bias for action
• Clear, persuasive communicator who can influence executive stakeholders and earn trust through delivery
• Calm under pressure with excellent judgment about when to escalate vs. solve independently
• Able to hold strategic context while driving tactical execution across multiple concurrent engagements
• Intellectually curious with strong learning agility, you stay current on AI capabilities and translate findings into practical applications
• Comfortable operating in ambiguity and creating structure where none exists

Considerations

• Education: Bachelor's degree or equivalent experience; an advanced degree in business, technology, or a related field is a plus
• Ethics: Commitment to ethical practices and responsible AI (transparency, human oversight, privacy, bias mitigation)
• Travel: Regular (20–40%) for client activities, organizational rollouts, and events
• Location: Remote-friendly with preference for candidates in major tech hubs

Compensation

This role offers a competitive base salary with performance-based bonuses and potential equity participation. Final compensation will vary based on experience, performance, and location.

Why Join Human Agency

Join a team of thinkers and builders creating meaningful impact across sectors—with autonomy to lead, the resources to succeed, and room to grow. This role offers the opportunity to shape how organizations integrate AI at scale, with clear pathways to increased leadership responsibility as our practice expands.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.

Your Opportunity: 

You have the opportunity to be surrounded by, learn from, and grow with the top 1% of real estate professionals in North America. Come grow with us as our Operations Manager. We have a proven path and will provide you with the models, systems, tools, coaching, training, and accountability that ensure success. Show up with the will and commitment to succeed. In addition to creating a limitless growth path for your career, you also can earn opportunities for revenue share, growth share, vesting, investing, and earning an opportunity to become a part of our consulting team. 

Who Develops You: Team Operator

What You’re Great At: 

You are an organized, methodical, and driven professional with a servant leader's heart. Systems are your jam -- creating them, implementing them, refining them. Your attention to detail is unsurpassed and you thrive on your high standards, quality of work, and your ability to serve others. You are an empire protector focused on protecting the time and resources of yourself and the rest of the team. 

What You’ll Do: 

• Build, implement, maintain, and OWN all systems for delivering excellent internal and external customer service, internal communication, team calendar, office management, client care systems, team retention and recognition including events, and referrals. 
• Hiring and leadership of virtual support staff, and in-house staff if applicable.
• Own the agent onboarding process, including holding trainings in person and virtually.
• Create and own systems for maintaining integrity of the database, including holding agents accountable to activities.
• Follow the systems for our productivity rhythms to ensure agent productivity.
• Complete the listing launch and contract to close process for all transactions.
• Provide a world-class experience for clients through phone and email on behalf of the team through contract and beyond.
• Enter listing data, descriptions, and pictures into MLS.
• Coordinate photography, staging, sign installation, and other listing launch functions.
• Act as the liaison between real estate agents, clients, title companies, and lenders.
• Generate reviews and referrals from clients during and after the transaction.
• Support the team growth efforts through posting recruiting ads, calling agent recruits, and scheduling appointments for Team Leader.
• Plan and execute client events that are done at a high level to drive business referrals.
• Ensure all team receipts are obtained and submitted to the Chief of Staff and take ownership of finding opportunities to reduce expenses.
• Create and maintain the team’s operations manual that documents all systems and standards that are not able to exist within our technology leverage, Brivity.
• Keep the team leader informed of any challenges that arise and bring potential solutions.
• Commit to weekly 1:1 coaching sessions, PLACE trainings, and Brivity trainings. 

Skills and Character Necessary: 

• Notice and take pride in the details 
• Team player 
• Proven ability to lead yourself and others with conviction 
• Self-motivated 
• Owning projects once asked to do them and following up with status updates
• Ability and desire to focus on one task for at least an hour during time blocks
• Positive and direct communication, both written and verbal 
• Ability to problem solve and use critical thinking daily 
• Have a “do whatever it takes” mentality
• Follow a current process as well as improving them and create new processes
• Learning-based and growth-minded 
• Proactive vs. reactive 
• Impeccably organized 
• Knowledge of basic office suite software and calendaring systems 
• Excellent time management skills 
• Concerned about doing things the right way 
• Calm and motivated under pressure 
• Have patience with a high volume, detailed role 
• Use social media for the benefit of the company as an ambassador 
• Flexible

Required Background: 

• Requires a prior work history that demonstrates the ability to plug into and improve existing systems, understand complexities of a process flow and lean processes, and provide an enthusiastic level of support to a team.
• Ability to write reports, business correspondence, and procedure manuals.
• 2+ years’ experience in an operations role, preferably in the real estate industry. 
• Must have listing management/transaction coordination experience.

Other Details: 

• Compensation depending on experience, ranges from $55,000 - $60,000/year plus potential bonus opportunities. 
• This is a full-time role in-office, Monday through Friday. Occasional evenings or weekends are required for team functions and events
• We are excited to meet the person(s) that truly believe they could be a match!

Overview:
Nerdy is looking for an IT Operations Specialist to join our team, based in St. Louis, Missouri! The IT Operations Specialist will work out of our corporate office in St. Louis, Missouri, and will own and enhance core IT & Security operational domains, including user and device lifecycle management, SaaS administration, and end-user support. This role blends hands-on technical execution with process ownership, cross-functional collaboration, and automation-driven improvements to ensure scalable, secure, and efficient operations.

About Nerdy:

At Nerdy (NYSE: NRDY) -  the company behind Varsity Tutors - we’re redrawing the blueprint of learning. Our Live + AI™ platform fuses real-time human expertise with proprietary generative-AI systems, setting a new bar for measurable academic impact at global scale. We recruit the kind of technologists and operators you’d bet on as solo founders - people who turn ambiguous problems into shipping code, iterate faster than markets move, and compound their advantage with every data point. In an era where great employees can deliver 10-times the leverage of the merely good, we back those who play to win.

Fortune favors the bold. Join us.

How we compete:

• AI-Native at every level
  From the CEO to day-one hires, everyone builds and ships with generative AI. If you’re not wielding AI, you’re not done.

• Entrepreneurial velocity
  Move at founder speed, prototype in hours, and measure in real user outcomes. Slow teams die.

• Free-market rigor
  Ideas rise or fall on merit and results - no committees, no politics, no cap on upside.

• Full-stack ownership
  You design, build, and run what you ship; accountability is a feature, not a bug.

• Reward for contribution
  Pay rises with impact, not years. Outstanding results earn outsized rewards. We evaluate both what you achieve and how you achieve it: living our leadership principles and using AI effectively are formally measured and rewarded.

• Relentless exploration
  Push the frontier of generative AI in live learning and - because only the paranoid survive - questioning every legacy assumption along the way.

• Is Apolitical
  You stay focused on mission-aligned outcomes, not distractions or unrelated causes.

If you’re a technically minded builder who thrives on open competition, personal responsibility, and the chance to redefine how the world learns - while continually stretching the limits of what generative AI can do - come do the most ambitious and rewarding work of your career here. Learn more at nerdy.com.

Nerdy’s shareholder letters below explain our latest products and strategy:

• Q4-2025 Shareholder Letter
• Q3-2025 Shareholder Letter
• Q2-2025 Shareholder Letter

Qualifications:

• 4+ years in IT operations or systems administration
• Experience administering SaaS and device management tools (e.g., Google Workspace, Okta, Mosyle)
• Strong macOS knowledge and Bash/Python scripting skills
• Familiar with endpoint compliance and security best practices
• Data-driven with experience tracking SLAs and operational metrics
• Strong communicator and mentor for junior team members
• Experience using AI-native productivity and automation tools

Responsibilities:

• Own user/device lifecycle, SaaS admin, and support operations
• Lead onboarding, offboarding, and role-change processes with HR and partners
• Improve cross-functional workflows and document handoffs
• Mentor junior staff and handle high-impact escalations
• Track SLAs, backlog, CSAT; run root-cause analyses
• Prototype and implement automation-first improvements
• Administer core SaaS tools with security and audit focus
• Translate engineering rollouts into operational runbooks
• Maintain macOS endpoint compliance, MDM, and patching
• Contribute to incident response as needed

Unleash Your Potential at Nerdy:

At Nerdy, you'll earn your success through meritocracy and exceptional outcomes. Our benefits reward performance and initiative:

• Competitive Compensation & Advancement: Market-leading compensation paired with clear promotion pathways.
• Retirement Made Simple: 401(k) plan with company match and immediate vesting. 
• Flexible Time Off: Recharge on your terms, ensuring maximum productivity.
• Continuous Learning: Access an all-inclusive learning membership for you and your household, including 1:1 tutoring hours, unlimited on-demand classes, and our full suite of learning products and services.
• Supercharge with AI: Leverage cutting-edge AI tools to accelerate your workflow.
• You’re Covered: Medical, dental, vision, life, STD & LTD plans plus strong maternity, paternity, and adoption leaves - numerous options for you and your family.

The Bottom Line:

If you're driven by impact, energized by ownership, and excited to help shape what’s next, you’ll thrive here. We move fast, think big, and reward those who deliver. This isn’t a traditional corporate environment - it’s a place to do the most meaningful work of your career.