Hudson River Trading (HRT) is seeking a talented Head of Korea Compliance to join our Compliance team. Reporting directly to the Head of APAC Compliance, you will be responsible for providing primary compliance support for all aspects of HRT’s business activities in Korea, including equities, options and futures trading activities.  

The ideal candidate will have deep subject matter expertise in Korean trading laws, rules and regulations, and market structure, as well as the technical complexities of algorithmic proprietary trading businesses.  

Responsibilities

• Provide clear, timely, and practical advice regarding the application of Korean regulatory requirements (e.g. HFT surveillance guidelines) to the firm’s businesses 
• Act as the primary internal contact regarding Korea regulatory compliance matters for HRT’s algorithm development and business development teams 
• Build and maintain strong working relationships with, and act as our liaison to, Korean regulators such as the FSS and the KRX
• Review new business initiatives for compliance before launch
• Assist in the design and review of trade surveillance reports
• Develop, maintain, and update compliance policies and procedures 
• Assist in periodic compliance risk assessments and reviews
• Investigate and prepare comprehensive, accurate, and timely responses to regulatory inquiries and examinations

Qualifications

• Bachelor’s degree or higher in finance, law, or related field 
• 15+ years of direct experience in Korea regulatory matters and strong relationships with Korean regulators
• Extensive knowledge of Korean market structure
• Strong familiarity with algorithmic proprietary trading strategies and technology concepts
• Speaks Korean as a first language, as well as English
• Exceptional cross-functional verbal and written communication skills, with the ability to convey complex regulatory concepts clearly and concisely to traders, developers, and senior management
• Excellent organizational skills, with the ability to manage multiple complex initiatives simultaneously

Overview

Mesh is expanding into APAC, and Korea is a priority market. The Korean crypto ecosystem is one of the most active in the world — deep exchange volume, a sophisticated retail and institutional base, and a regulatory environment that is rapidly maturing. We're looking for a seasoned operator to own our Korea market entry: building relationships with the exchanges, fintechs, and financial institutions that will make Mesh the default crypto payments infrastructure in the region.

This is a rare opportunity to define how Mesh enters Korea — writing the playbook, landing the first marquee partnerships, and building a business from the ground up. You'll work directly with the Head of APAC and engage regularly with Mesh's global leadership, product, and BD teams.

What You'll Do

• Own the full BD motion in Korea: prospecting, qualification, deal structuring, and close — with a particular focus on crypto exchanges, digital asset platforms, and fintech players
• Build and deepen relationships with C-suite and VP-level stakeholders across Korea's leading exchanges, banks, payment companies, and Web3 firms
• Lead commercial negotiations, including partnership terms, integration structures, and revenue arrangements, in coordination with APAC and global leadership
• Represent Mesh at key industry events in Korea (Korea Blockchain Week, Bithumb/Upbit ecosystem events, etc.) and develop Mesh's brand and credibility in the market
• Translate the Korean market's specific regulatory landscape, user behaviors, and competitive dynamics into actionable product and GTM input for Mesh's global teams
• Build and manage a qualified pipeline, with clear milestone tracking and regular reporting to the Head of APAC
• Partner with Mesh's solutions and product teams to structure technically sound integrations that deliver measurable value for Korean partners
• Lay the groundwork for a broader Korea team as the market matures — this role is expected to grow into a Country Lead function

Who You Are

• 10+ years of BD, partnerships, or sales experience across a combination of traditional finance, fintech, and crypto — you've worked across sectors and understand how each thinks
• Deep roots in the Korean financial and/or Web3 ecosystem — you have a warm rolodex of decision-makers at exchanges, digital banks, payment companies, or institutional players
• Native or fully fluent in Korean; strong business English for internal collaboration with a global team
• Proven track record of closing complex, multi-stakeholder enterprise deals — you know how to navigate long cycles without losing momentum
• Credible and confident in C-suite conversations; you earn trust quickly and maintain it over time
• Commercially sharp — you can structure a deal, read a term sheet, and understand what moves the needle for both sides of a partnership
• Strong understanding of the Korean regulatory environment (VASP licensing, ISMS, FSC/FSS expectations) — you know what Mesh's partners will need to navigate and can speak intelligently to compliance requirements
• Self-directed and comfortable with ambiguity — this is a greenfield role, and you'll need to build structure, not wait for it
• Builder mentality: excited by the challenge of creating something new, not just managing what exists

About the role

MongoDB 플랫폼에 대한 강력한 기술적 지지와 고객의 요구사항을 기반으로 MongoDB가 성장할 수 있도록 돕는 기술에 열정을 가진 전문가 분들을 저희의 프리세일즈 조직에 모십니다.

MongoDB 프리세일즈 솔루션 아키텍트는 고객 및 사용자들이 MongoDB 데이터 플랫폼을 활용해 신뢰할 수 있고 확장 가능한 시스템을 설계하고 구축할 수 있도록 안내합니다. 이 팀은 숙련된 기술 영업 전문가, 소프트웨어 아키텍트, 기업가, 그리고 개발자로 구성되어 있으며, 고객의 성공을 직접적으로 책임지고 있습니다. 여기에는 소프트웨어 설계, 배포, 운영 등이 포함됩니다. 이 직무는 영업 전문가들과 긴밀히 협력하며, MongoDB 솔루션을 활용해 고객의 비즈니스 문제를 해결하고, 계약 성사 및 비즈니스 개발에 중요한 역할을 합니다. 스타트업부터 세계 최대 규모의 엔터프라이즈 IT 조직에 이르기까지 다양한 사용자들에게 신뢰받는 조언자가 되어주실 분을 찾고 있습니다.

이 역할은 원격으로 근무가 가능합니다만, 필요 시 서울 오피스로 출퇴근이 가능해야 합니다.

As an ideal candidate, you will have

• 5년 ~ 8년의 고객 대면 역할 관련 경험 (최소 3년은 엔터프라이즈 소프트웨어 프리세일즈 경험)
• 최소 2년의 Python, Node.js, SQL과 같은 현대적인 스크립팅 언어 또는 C/C++, Java, C# 등 인기 있는 프로그래밍 언어를 전문적으로 다룬 경험
• 클라우드 및 온프레미스에서 확장 가능한 고가용성 분산 시스템 설계 경험
• 기존 애플리케이션의 복잡한 아키텍처를 검토하고 기술 활용을 통해 개선 방안을 제시한 경험
• 뛰어난 발표 및 커뮤니케이션 능력, 그리고 기술 및 비즈니스 리더십과 명확하고 설득력 있게 소통할 수 있는 능력
• 영업 팀과의 전략적 협업 및 다방면적 고객 전략 수립 능력
• 최대 25%의 출장이 가능하신 분
• 원활한 영어 활용 능력
• 학사 학위 또는 이에 상응하는 경력

You may also have

• 주요 클라우드에서의 애플리케이션 개발, 배포 혹은 지원 경험
• 기술 프리세일즈 경험
• 데이터베이스 프로그래밍 및 데이터 모델 경험
• 데이터 엔지니어링 또는 AI/ML 프로젝트 참여 경험
• MEDDPICC/Command of the Message와 같은 인기 있는 세일즈 방법론/프레임워크 이해
• MongoDB 및 클라우드 공급 자격증 보유 (e.g. AWS, Microsoft Azure, Google Cloud)

What you do at MongoDB

이 직무는 상황이나 데이터를 심도 있게 분석해야 하는 복잡한 기회를 다룹니다.

• 설계 및 아키텍처: 대규모 소프트웨어 프로젝트를 위해 확장 가능하고 성능이 뛰어난 애플리케이션, 시스템, 인프라 설계
• 고객 조언 및 가치 전달: MongoDB의 아키텍처 패턴과 최적화 전략을 고객에게 안내하고, 관련 이해관계자에게 비즈니스 가치를 명확히 전달
• 영업 협업: 기술적 발견, 데모, 가치 검증, 프레젠테이션 등 영업 과정에서의 기술적 부분 담당
• 수요 창출: 산업 행사 및 고객 기반 마케팅 이벤트에 참여하여 기술적 이니셔티브를 통한 수요 창출
• 고객 성공: 강력한 고객 관계 구축, 고객 챔피언 육성, 성공 및 만족 보장
• 혁신 및 개선: 필드 피드백을 제품 팀에 전달하는 등 MongoDB 솔루션 및 프로세스 혁신 및 개선
• 교육 및 개발: MongoDB 제품군 및 산업 동향에 대한 지속적인 학습과 자기 개발

What you will learn

MongoDB 제품군

• 핵심 데이터베이스 서버: MongoDB 핵심 데이터베이스의 기본 및 고급 기능 숙달
• Atlas 및 고급 서비스: Atlas(완전 관리형 클라우드 데이터베이스 서비스), Atlas 스트림 처리, Atlas 데이터 레이크, Atlas 전체 텍스트 검색, Atlas 벡터 검색 및 차트에 대한 전문성 확보
• Relational Migrator: 관계형 데이터베이스의 원활한 마이그레이션 툴

시장 관련 기술

• 하이퍼스케일러 생태계: 하이퍼스케일러 플랫폼의 클라우드 서비스를 활용하여 복잡한 시스템 설계 전문성 확보
• 보완 기술: Apache Kafka, Kubernetes와 같은 파트너 및 보완 기술 전문성 강화

현대적 아키텍처 설계

• 설계 패턴 및 방법론: 마이크로서비스, DevOps, 클라우드 및 보안의 모범 사례 수용
• 최첨단 RAG 및 AI 아키텍처: 생성형 AI 여정에서 고객을 지원하고, 해당 분야의 선도적인 파트너와 협력

영업 기술 및 소프트 스킬

• 효과적인 커뮤니케이션: 프레젠테이션, 데모 및 화이트보드 기술 숙달
• 고객 상호작용: 발견 및 이의 제기 처리 전략 개발

업계 통찰

• 다양한 시장 분야: 다양한 산업 전반의 흥미로운 사용 사례에 대한 경험

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build anywhere—on the edge, on premises, or across cloud providers. With offices worldwide and over 175,000 developers joining MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

This role is remotely in the South Korea region.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role. 
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership. 
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle.
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience
• [Placeholder for required security clearance]

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB.
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders. 
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database.

• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts.

• Relational Migrator: Learn to migrate from relational databases seamlessly.

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms. 

• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes.

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security.

• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding.

• Client Interaction: Develop strategies for discovery and objection handling.

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Get to Know our Team:

The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of Agoda.

 The Opportunity:

We’re looking for a Senior Manager or Principal, HR Business Partner (HRBP) to lead the People agenda for our North Asia Region (Japan and South Korea) as the sole on-site HR leader. In this high-impact role, you’ll be a trusted advisor to Agoda’s Commercial teams, helping drive revenue growth by building high-performing, customer-focused teams and strengthening key B2B partnerships.

You’ll spend about 40% of your time on strategic partnering and talent management, with the remainder focused on performance management, employee relations, people operations, and learning & development. You’ll work hands-on with leaders and employees, balancing big-picture thinking with practical day-to-day support.

In this Role, you’ll get to:

• Partner as a senior advisor to regional leaders and managers, shaping business and people strategies through a deep understanding of goals, team culture, and talent needs to drive commercial success.
• Shape and deliver a People Roadmap that aligns with both company-wide and local business priorities.
• Lead and influence cross-functional initiatives that support business transformation and organizational growth.
• Anticipate business needs and implement proactive, scalable HR solutions that add long-term value.
• Use data and insights to inform decisions, measure impact, and provide actionable recommendations (e.g., retention, engagement, performance trends).
• Lead talent identification, development, and succession planning to build a strong leadership pipeline.
• Support organizational design, workforce planning, and change management to keep Agoda agile and competitive.
• Drive effective change management and communication for key business initiatives, ensuring smooth transitions and high engagement.
• Manage, in partnership with People Centre of Expertise,  employee relations cases, ensuring fair and timely resolution, and provide guidance on complex or sensitive matters.
• Oversee people operations, including onboarding, policy guidance, and compliance with local labor laws.
• Drive learning and development initiatives to build skills and support career growth.
• Mentor and coach HR colleagues and business leaders, building people leadership capability across the region.
• Champion a culture of feedback, continuous learning, and high performance.
• Ensure strong governance, compliance, and risk management in all people practices.

This is a hands-on, high-impact role for someone who enjoys both strategic work and rolling up their sleeves to get things done.

 What you’ll Need to Succeed:

• Bachelor’s Degree in Human Resources or a related field is required.
• 8-10 years of progressive HR experience, with at least 3–5 years in a senior HRBP or HR leadership role, ideally in a fast-paced, multinational, or matrixed environment.
• Demonstrated experience embedding People and culture into business leadership, ideally at scale and in a fast-paced, global environment.
• Ability to flex between company-wide strategy and tailored solutions for specific region, with a strong business partnership mindset.
• Skilled at aligning and connecting HR functions, building strong relationships, and driving collaboration across teams.
• Expertise in leadership effectiveness, engagement, talent management, rewards, succession planning, and organizational design.
• Experience with workforce planning, organizational agility, and leading change initiatives.
• Outstanding ability to communicate with influence, use data to inform decisions, and engage stakeholders at all levels.
• Ability to cope well with ambiguity and change.
• Willingness to get hands-on and tackle operational HR tasks as needed. Especially during transformation. You’re not afraid to roll up your sleeves and support the team wherever needed to drive results.
• Fluency in written and spoken Korean and English, with strong communication skills to effectively convey complex information. Japanese language skills are a strong plus.

It’s Great if you Have:

• Curiosity, ready to challenge current practices and perspectives.
• Experience creating and rolling out people programs or ways of working that make the company a better place to work and help teams perform at their best.
• Great sense of ownership and reliability.
• Multicultural or International Experience.
• Humility, flexibility, good interpersonal skills.

#Seoul #Tokyo 

직책: Visual Lead (비주얼 리드)_In Store

역할 목표

비주얼 리드는 매장 판매를 달성하고 관리 팀과 협력하여 비주얼 머천다이징을 통해 수익성을 극대화하는 역할을 담당합니다. 비주얼 리드는 운영 및 비주얼 관리자와 긴밀히 협력하여 작업을 시작하고 위임하며 팀에 피드백을 제공하여 전체 매장 운영을 지원하는 최적의 결과를 달성합니다.

직무는 매장 내 및 후면을 포함하여 지속적인 이동이 필요합니다. 고객을 적극적으로 돕지 않을 때는 매장을 깨끗하고 안전하며 초대하고 효율적으로 운영하기 위해 필요한 다른 작업을 수행합니다. 이 직무는 매장 소속으로 매장에서의 근무를 기반으로 합니다. 

Visual Leader (비주얼 리더)

• 배송, 수령 및 처리, 반송, 판매 층 회복, 일일 판매 층 보충, 층 세트 업데이트 및 공급 관리 등 주요 운영 기능 실행을 관리합니다.
• 비주얼 관리자와 협력하여 지침에 따라 제품 회복, 재고 보충, 재고 감소 및 비주얼 머천다이징 변경을 통해 전략적 제품 프레젠테이션 및 머천다이징을 유지합니다.
• 급여 관리를 통해 관리 팀과 협력하여 비주얼 층 변경을 효과적으로 계획하고 비즈니스 요구에 맞게 구역 및 비주얼 지원을 조정합니다.
• 계획에서 실행까지 비주얼 방향을 실행하고 유지하여 회사 기대치, 예산, 일정에 부합합니다.
• 관리 팀과 협력하여 보고 도구를 활용하여 제품 배치, 의상 구성 및 재고 수준과 관련된 비즈니스 기회를 식별합니다. 필요한 경우 변경합니다.

Business Leader (비즈니스 리더)

• 운영 및 비주얼 관리자와 협력하여 보고서, 예산, 비용, 재고 관리, 공급품, 공급업체 관계, 기술 및 시설을 관리하여 유지 및 최대화합니다.
• 비즈니스 추진 전략을 지원하기 위해 지표를 활용하여 강력한 비즈니스 감각을 발휘합니다.
• 소매 층에서 역동적으로 이동하여 비즈니스, 팀 및 고객의 요구를 평가하고 충족합니다.

People Leader (사람 리더)

• 모범을 보이며 일상 운영, 고객 경험 및 비주얼 표준에서 직원들에게 영감을 줍니다.
• 관리 팀과 협력하여 직원들에게 코칭, 지도 및 방향을 제공합니다. 인재 채용 및 개발을 책임집니다.
• 매장 리더와 협력하여 회사 성과 도구를 사용하여 직원들을 평가하고 지속적인 피드백을 제공하여 개인 성장과 개선을 촉진합니다.

Flow Experience Leader (Flow 경험 리더)

• Operation Lead(운영 리드)와 협력하여 교차 기능 교육을 보장하고, Sales&Service Lead(판매 및 서비스 리드)와 협력하여 비즈니스가 잘 실행되도록 합니다.
• 목표 및 KPI를 달성하기 위해 관리 팀과 협력하여 회사 수준의 운영 중심 지침, 프로젝트 및 이니셔티브를 실행합니다.
• 비주얼 표준에 따라 매장을 오픈하고 마감합니다.

비주얼 리드 자격

• 고객 중심의 판매 환경 및 Visual 경험 2년 이상의 경력 
• 뛰어난 의사 결정을 보여주는 입증된 리더십 능력
• 피드백을 소중히 여기며, 피드백을 받는 것에 열려 있고 제공하기를 열망합니다.
• 결과를 달성하고 개인 및 팀으로서 뛰어나고자 하는 동기 부여
• 뛰어난 대인 관계 및 서면 의사소통 능력
• ALO의 지침 원칙과 일치하고 구현
• 매장 내 모든 영역에서 지속적인 이동 필요
• 최대 50파운드를 들어 올리고, 밀고, 운반하거나 이동할 수 있는 능력
• 들어 올리고, 구부리고, 무릎을 꿇고, 기어가고, 비틀고, 사다리를 안전하게 오르내릴 수 있는 능력
• 전체 근무 시간 동안 서서 이동할 수 있는 능력
• 주말 및 공휴일 출근 가능 
• 서울 및 경기도 출근 가능 (현대백화점 목동점, 판교점은 New open store로, 회사 내부사정에 따라 타매장에 배정되실 수 있습니다.)

비주얼 리드 일정

비즈니스와 팀의 요구를 지원하는 균형 잡힌 일정을 구축하기 위해 모든 직원은 개방된 가용성을 가져야 하며, 피크일과 주말을 포함한 다양한 근무 시간을 기대합니다. 모든 직원은 예외 없이 미국 추수감사절 주간(블랙 프라이데이 및 추수감사절 주말 포함)부터 휴가 시즌 종료(1월 첫째 주)까지 회사의 블랙아웃 기간 동안 근무할 수 있어야 합니다.

지원 방법 : 지원하려면 완전한 지원 패키지를 이메일로 [*]에 제출하고, 제목란에 직책을 포함해야 합니다. 지원 패키지에는 자기소개서와 이력서가 포함되어야 합니다.

접수 확인 : 제공된 연락처 정보를 기반으로 이메일, 문자 메시지 또는 우편으로 지원서 접수를 확인합니다. [*] 영업일 이내에 확인을 받지 못한 경우, 저희에게 연락해 주세요.

문서 보관 및 반환 정책 : 채용 절차가 완료될 때까지 모든 지원 자료를 보관합니다. 절차가 끝난 후, 모든 전자 지원 파일은 지원서 제출일로부터 180일 이내에 안전하게 삭제 또는 파기됩니다. 우편으로 지원서를 제출한 경우, 채용 절차 종료 후 14일 이내에 연락해 주시면 귀하의 비용으로 14일 이내에 문서를 반환해 드립니다.

Objective

The Visual Lead is responsible for achieving store sales & maximizing profitability through Visual Merchandising in partnership with the Management Team. The Visual Lead will work closely with Operations & Visual Managers in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. This is an on-site store based position.

Visual Leader 

• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintains strategic product presentation and merchandising by ensuring product recovery, restock, destock, and making visual merchandising change in accordance with directive and with partnership of the Visual Manager
• Effectively plans visual floor changes with the management team through payroll management and adapting the zone and visual support to the needs of the business.
• Executes and maintains visual direction from planning through executing to meeting company expectations, budgets, timeline
• Utilizes reporting tools in partnership with management to identify business opportunities with product placement, outfitting, and stock levels. Makes changes as necessary 

Business Leader  

• Partner with Operations & Visual Managers to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations, guest experience, and visual standards
• Partner with management to provide coaching, guidance and direction to Associates; responsible for recruitment and development of talent
• Usage of company performance tools to evaluate associates and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Flow Experience Leader 

• Collaborate with Operations Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed
• Execute company-level operations-focused directives, projects and initiates, in partnership with leadership team to achieve goals & KPI’s
• Open and close the store in accordance with visual standards 

Visual Lead Qualifications 

• 2+ Years prior work experience in a client-centric, sales environment
• Proven leadership capabilities demonstrating excellent decision making
• Values feedback, receptive to receiving feedback and eager to provide
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Excellent interpersonal and written communication skills
• Aligns with and embodies Alo’s Guiding Principles
• Requires constant movement in an around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.  

Notification of Results

We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner. 

#LI-JJ1

#LI-3

#li-onsite

Location: Seoul

Market: South Korea

Get to Know our Team:

Supply is a team of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new product to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.

The Opportunity:

As a Strategic Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.

In this Role, you’ll get to:

• Develop long-lasting relationships with key supply partners to enable Agoda’s growth in the region
• Maintain regular and meaningful engagement with Agoda’s key supply partners
• Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners
• Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business
• Train and inform clients of both new and existing technologies, tools, and models
• Prepare materials to aid in growing our business during partner meetings
• Respond to partners requests in a timely and effective manner
• Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness
• Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
• Deliver on country KPIs, growth targets and country strategic initiatives
• Support the Area Manager in preparing country reporting for senior stakeholders

What you’ll Need to Succeed:

• Bachelor’s degree
• Minimum 3 – 5 years of experience in business development and/or account management
• Strong interpersonal skills & ability to influence both external / internal stakeholders
• Experience in internet/e-commerce preferred
• Strong analytical and problem-solving skills
• Team player with a professional “get it done” attitude and work ethic
• Proven success in acquiring, building & maintaining long term customer relationships
• Adapts well to change and able to work in a fast-paced environment.
• Ability to create new, innovative ideas
• Strong Proficiency in English & Korean

It’s Great if you have:

• MBA or Master’s degree
• Experience in Travel industry

#Seoul #Busan #South Korea

Location: Seoul

Market: South Korea

Get to Know our Team:

Supply is a team of creative entrepreneurs that develop solutions for Agoda’s accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new product to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.

The Opportunity:

As a Account Manager, you will be the main contact between our accommodation partners and Agoda, with the responsibility of nurturing the relationship with our key supply partners and driving mutual growth. A key responsibility in developing our business is the ability to identify and acquire new sources of supply and product offerings within an assigned territory while maintaining existing relationships.

In this Role, you’ll get to:

• Develop long-lasting relationships with key supply partners to enable Agoda’s growth in the region
• Maintain regular and meaningful engagement with Agoda’s key supply partners
• Analyze large datasets to propose tailor-made solutions to Agoda’s supply partners
• Leverage analytical and problem-solving skills to identify new opportunities to grow Agoda’s business
• Train and inform clients of both new and existing technologies, tools, and models
• Prepare materials to aid in growing our business during partner meetings
• Respond to partners requests in a timely and effective manner
• Gain buy-in from relevant stakeholders to execute strategies and help launch promotional campaigns to enhance productivity and maintain Agoda’s competitiveness
• Leverage product offerings to match market demands to maximize our ability to convert passive customers into active ones
• Deliver on country KPIs, growth targets and country strategic initiatives
• Support the Area Manager in preparing country reporting for senior stakeholders

What you’ll Need to Succeed:

• Bachelor’s degree
• Minimum 3 – 5 years of experience in business development and/or account management
• Strong interpersonal skills & ability to influence both external / internal stakeholders
• Experience in internet/e-commerce preferred
• Strong analytical and problem-solving skills
• Team player with a professional “get it done” attitude and work ethic
• Proven success in acquiring, building & maintaining long term customer relationships
• Adapts well to change and able to work in a fast-paced environment.
• Ability to create new, innovative ideas
• Strong Proficiency in English & Korean

It’s Great if you have:

• MBA or Master’s degree
• Experience in Travel industry

#Seoul #Busan #South Korea

직책: Sales & Service Manager (Assistant Store Manager)

역할 목표

판매 및 서비스 관리자는 매장에서 ALO의 비즈니스 및 고객 경험 전략을 담당하는 매장 리더십 팀의 일원입니다. 이 개인은 비즈니스 목표, 판매, 고객 경험 및 ALO의 가치를 충족시키기 위해 인재를 향상시키는 데 열정을 가지고 있습니다. 

이 역할의 최우선 목표는 매장에서 고객 경험이 뛰어나도록 보장하는 것입니다. 직무는 매장 내 및 후면을 포함하여 지속적인 이동이 필요합니다. 고객을 적극적으로 돕지 않을 때는 매장을 깨끗하고 안전하며 초대하고 효율적으로 운영하기 위해 필요한 다른 작업을 수행합니다.

Sales & Service Leader (판매 및 서비스 리더)

• 판매 기회를 조사하고 근본 원인을 파악하여 총괄 관리자와 협력하여 프로세스 또는 시스템 격차를 확대합니다.
• 판매 및 서비스 팀을 감독하여 고객 연결 수준과 기술 제품 교육을 평가하고 팀원들이 피드백과 코칭을 통해 격차를 해결하도록 지원하여 판매 층에서 뛰어난 고객 경험을 실행합니다.
• 고객과의 관계를 매일 구축합니다.
• 매장 전반에 걸쳐 판매 이니셔티브를 주도하고 인력 솔루션을 개발하여 효과적인 판매 층 커버리지를 보장합니다.
• 총괄 관리자와 협력하여 매장의 판매 및 서비스 전략을 구축하고 판매 및 서비스 팀과 함께 실행합니다.

Business Leader (비즈니스 리더)

• 총괄 관리자와 협력하여 회의 및 전화 회의에서 비즈니스를 대표합니다.
• 총괄 관리자와 협력하여 예산, 보고서 및 기타 비즈니스 데이터를 관리합니다. 지표(예: 비용, 판매율)를 포함하여 계획 프로세스(예: 분기별 비즈니스 검토 및 판매 계획)를 알립니다.
• 최적의 성과를 보호하기 위해 미래 계획 워크플로우 비즈니스 요구를 충족합니다.

People Leader (사람 리더)

• 판매, 서비스 및 커뮤니티 팀이 ALO 의 미션과 지침 원칙을 발휘하여 고객에게 우리가 누구인지, 무엇을 하는지, 왜 하는지를 효과적으로 전달하도록 보장합니다.
• 책임감, 지속적인 코칭, 인재 개발 및 운영 및 비주얼 팀 전반에 걸친 효과적인 의사소통을 통해 팀을 이끕니다.
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인을 구축합니다.
• 총괄 관리자/매장 관리자와 협력하여 최상의 비즈니스 전략을 우선시하는 효과적인 일정을 작성합니다.

Business Partner (비즈니스 파트너)

• ALO 판매 및 서비스 모델의 특정 전달물을 감독하여 운영 효율성을 보호합니다.
• 총괄 관리자/매장 관리자의 비전을 구현하고, 모든 수준의 조직 목표를 지원하기 위해 비즈니스 파트너와 협력합니다.
• 비즈니스 요구와 브랜드 문화를 균형 있게 조율하는 능력을 보여줍니다.

판매 및 서비스 리더십 자격

• 리테일 또는 관련 산업에서 3-5년의 리더십 경험
• MS Office(Word, Excel 및 Outlook)에 대한 실무 지식
• 뛰어난 대인 관계 및 의사소통 능력(구두 및 서면)
• 변화하는 환경에서 여러 작업을 처리할 수 있는 능력
• 독립적인 작업 윤리, 시간 관리 기술 및 개인 책임감
• 매장 내 모든 영역에서 지속적인 이동 필요
• ALO의 지침 원칙과 일치하고 구현
• 최대 50파운드를 들어 올리고, 밀고, 운반하거나 이동할 수 있는 능력
• 들어 올리고, 구부리고, 무릎을 꿇고, 기어가고, 비틀고, 사다리를 안전하게 오르내릴 수 있는 능력
• 전체 근무 시간 동안 서서 이동할 수 있는 능력
• 주말 및 공휴일을 포함한 스케줄 근무 
• 서울 및 경기도권 출근 가능 ( 현대목동점, 판교점은 New open store로, 회사 내부사정에 따라 타매장에 배정되실 수 있습니다.)

판매 및 서비스 관리자 일정

비즈니스와 팀의 요구를 지원하는 균형 잡힌 일정을 구축하기 위해 모든 직원은 개방된 가용성을 가져야 하며, 오픈, 마감 및 주말 근무 시간을 기대합니다. 모든 직원은 예외 없이 미국 추수감사절 주간(블랙 프라이데이 및 추수감사절 주말 포함)부터 휴가 시즌 종료(1월 첫째 주)까지 회사의 블랙아웃 기간 동안 근무할 수 있어야 합니다. 

지원 방법: 지원하려면 완전한 지원 패키지를 이메일로 [*]에 제출하고, 제목란에 직책을 포함해야 합니다. 지원 패키지에는 자기소개서와 이력서가 포함되어야 합니다.

접수 확인 : 제공된 연락처 정보를 기반으로 이메일, 문자 메시지 또는 우편으로 지원서 접수를 확인합니다. [*] 영업일 이내에 확인을 받지 못한 경우, 저희에게 연락해 주세요.

Overview

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing Alo’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet Alo’s values. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes Alo's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the Alo Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies Alo’s guiding principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request. 

Notification of Results

We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner. 

#li-onsite

Job's mission

Technical Director for SK Hynix is a strategic business and technology leader, core to the long-term success of ASM’s business at SK Hynix. 

With deep expertise in semiconductor technology and a particular emphasis on advanced packaging, the preferred candidate will build influential customer relationships. 

The Technology Director will lead service, support, and process engineering teams globally to deliver targeted, high-performance solutions, coordinating with ASM’s worldwide technology resources.

What you will be working on

• Manage SK Hynix account globally for all technology-related matters, with focus on advanced packaging applications within ASM’s product suite.
• Build strong technical relationships with customers and related stakeholders.
• Understand customer’s advanced packaging roadmap and align product strengths and competitive insights with account strategy.
• Monitor closely the program progress and potential issue. Adjust strategies as needed.
• Align with BU on progress and issues to develop follow-up plan
• Anticipate future advanced packaging needs and foster long-term innovation and partnership with the customers.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Build strong cross-functional and matrixed relationships and collaborate with Product Marketing, Product Development, Service Engineering, and others to ensure a positive customer experience.
• Drive projects across multiple customer sites that secure business and build trust in ASM’s capabilities. Coordinate management reviews and alignment.
• Win customer trust as technical expert/leader

What we are looking for

• At least 15 years of experience in semiconductor capital equipment, working with SK Hynix Process Development Team is preferred
• Specific focus on Deposition system in Semiconductor Field is a must have. (advanced packaging development experience is a plus)
• Knowledge of Thin film /Diffusion deposition systems
• in Engineering discipline is preferred/ MS in Engineering or above. (Ph.D preferred)
• Good communication skill with customer R&D, Manufacturing & Purchasing with understanding of technology and the Products.
• Good internal communication and reporting skill in English
• Keep interest in new technology in semiconductor device manufacturing

What sets you apart

Leadership Capabilities

• Results Orientation – with a strong drive to improve business results, an ability to make decisions, and a desire to execute flawlessly. High energy is critical with a willingness to “roll up the sleeves” and get the job done.
• Business Acumen – including an understanding of business strategies, competitive challenges and the financial impact of business decisions. Strategic thinking and decision-making skills, strong analytical and problem solving skills, and a customer-focused mind-set are essential.
• Building Partnership – Identifying opportunities and taking action to build strategic relationships. Ensure that the organization understands and is responsive to the needs of the business.
• Strong communicator - Properly communicates at all levels of customer’s organization to deepen the business to business relationship for ASM
• A strong strategic thinker with the discipline of operational excellence
• A great coach and developer of talent. The ability to build a strong selling culture, organization and support structure
• An experienced commercial thinker that can accurately understand the business landscape including customers, brand owners and competitors to develop effective tactics for short term commercial offers and long term strategic alignment with the customer
• Problem Solving: Creative problem solving skills including negotiation and conflict resolution skills

Culture Fit & Impact

• 'Never give up' mind set 
• A positive, can-do attitude; strong drive for achievement; hands-on and results orientation
• High integrity, unquestionable business values and ethics
• Excellent communication skills (including presentation skills).
• Proven leadership and motivation skills to revitalize a winning sales & operational team.
• Excellent interpersonal and influencing skills in a fast, ethical and result-oriented environment.

Job's mission

Technical Director for Samsung account is a strategic business and technology leader, core to the long-term success of ASM’s business at Samsung Electronics.

With deep expertise in semiconductor technology and a particular emphasis on advanced packaging, the preferred candidate will build influential customer relationships. 

The Technology Director will lead service, support, and process engineering teams globally to deliver targeted, high-performance solutions, coordinating with ASM’s worldwide technology resources.

What you will be working on

• Manage Samsung account globally in terms of technology issues with customer service focus, regarding all ASM products and services.
• Build strong technical relationships with customers and related stakeholders.
• Understand customer’s advanced packaging roadmap and align product strengths and competitive insights with account strategy.
• Monitor closely the program progress and potential issues. Adjust strategies as needed.
• Align with BU on progress and issues to develop follow-up plan
• Anticipate future advanced packaging needs and foster long-term innovation and partnership with the customers.
• Develop, maintain, and ensure the relevance of technical information used by internal and external stakeholders.
• Ensure communication vehicles, e.g. telephone, email, and presentation, etc. are able to facilitate efficient and consistent customer follow-up.
• Drive continuous improvement of the customer experience through team, process and support tool development.
• Build strong cross-functional and matrixed relationships and collaborate with Product Marketing, Product Development, Service Engineering, and others to ensure a positive customer experience.
• Drive projects across multiple customer sites that secure business and build trust in ASM’s capabilities. Coordinate management reviews and alignment.
• Win customer trust as technical expert/leader

What we are looking for

• At least +15 years of experience in semiconductor capital equipment, working with Samsung Process Development Team is preferred
• Specific focus on Deposition system in Semiconductor Field is a must have. (advanced packaging development experience is a plus)
• Knowledge of Thin film /Diffusion deposition systems
• in Engineering discipline is preferred/ MS in Engineering or above. (PhD preferred)
• Good communication skill with customer R&D, Manufacturing & Purchasing with understanding of technology and the Products.
• Good internal communication and reporting skill in English
• Keep interest in new technology in semiconductor device manufacturing

What sets you apart

Leadership Capabilities

• Results Orientation – with a strong drive to improve business results, an ability to make decisions, and a desire to execute flawlessly. High energy is critical with a willingness to “roll up the sleeves” and get the job done.
• Business Acumen – including an understanding of business strategies, competitive challenges and the financial impact of business decisions. Strategic thinking and decision-making skills, strong analytical and problem solving skills, and a customer-focused mind-set are essential.
• Building Partnership – Identifying opportunities and taking action to build strategic relationships. Ensure that the organization understands and is responsive to the needs of the business.
• Strong communicator - Properly communicates at all levels of customer’s organization to deepen the business to business relationship for ASM
• A strong strategic thinker with the discipline of operational excellence
• A great coach and developer of talent. The ability to build a strong selling culture, organization and support structure
• An experienced commercial thinker that can accurately understand the business landscape including customers, brand owners and competitors to develop effective tactics for short term commercial offers and long term strategic alignment with the customer
• Problem Solving: Creative problem solving skills including negotiation and conflict resolution skills

Culture Fit & Impact

• 'Never give up' mind set 
• A positive, can-do attitude; strong drive for achievement; hands-on and results orientation
• High integrity, unquestionable business values and ethics
• Excellent communication skills (including presentation skills).
• Proven leadership and motivation skills to revitalize a winning sales & operational team.
• Excellent interpersonal and influencing skills in a fast, ethical and result-oriented environment.

As a Startup Account Executive at Anthropic, you’ll drive adoption of safe, frontier AI by securing strategic deals with some of the fastest growing startups in the world. You’ll leverage your consultative sales expertise to propel revenue growth while becoming a trusted partner to customers, helping them embed and deploy AI while uncovering its full range of capabilities. In collaboration with GTM, product, and marketing teams, you’ll continuously refine our value proposition, sales methodology, and market positioning to ensure differentiated value across the landscape. 

The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI.

About Anthropic

Anthropic is an AI safety and research company that’s working to build reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our customers and for society as a whole. Our interdisciplinary team has experience across ML, physics, policy, business and product.

Responsibilities:

• Win new business and drive revenue for Anthropic in Korea. Find your way to the right people at prospective customers, educate them about LLMs, and help them succeed with Anthropic. You’ll own the full sales cycle, from first outbound to launch
• Design and execute innovative sales strategies to meet and exceed revenue quotas. Analyze market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities, partnerships, and campaigns
• Spearhead market expansion by pinpointing new customer segments and use cases. Collaborate cross-functionally to differentiate our offerings and sustain a competitive edge
• Inform product roadmaps and features by gathering customer feedback and conveying market needs. Provide insights that strengthen our value proposition and enhance the customer experience
• Continuously refine the sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimize sales productivity and consistency

You may be a good fit if you have:

• 3+ years of experience prospecting and closing startup leads, driving adoption of emerging technologies with a consultative, solutions-oriented sales approach
• Familiarity working within complex sales cycles, selling to technical stakeholders, and securing strategic deals by understanding multifaceted technical requirements and crafting tailored solutions
• Success as a strategic business advisor, deeply understanding the needs of startup founders and creating innovative solutions that align with their vision and help them succeed
• Exposure to negotiating complex, customized commercial agreements with multiple stakeholders
• Demonstrated history of exceeding quota by effectively qualifying and advancing opportunities in a fast-paced work environment
• Excellent communication skills and the ability to present confidently and build connections across all customer levels, from ICs to C-level executives
• A knack for bringing order to chaos and an enthusiastic “roll up your sleeves'' mentality. You are a true team player
• Analytical approach to understanding customer needs combined with creative follow-up to advance opportunities
• Passion for emerging technologies like AI, with interest in ensuring they are developed safely and responsibly
• A strategic, analytical approach to assessing markets combined with creative, tactical execution to capture opportunities
• A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely

About the Role

As we continue to expand our presence across South Korea, we’re hiring a Seoul based Account Executive. This is a unique opportunity to make a meaningful impact at a disruptive, fast-growing company as we build out our local team. 

Our mission is clear: to protect people and places in a privacy-sensitive way. Verkada’s cloud-based technology is transforming physical security across industries like retail, education, manufacturing, healthcare, and more. In this role, you’ll own the full sales cycle and work closely with both end customers and channel partners to win new business and grow existing accounts. If you have a strong background selling security solutions then we want to hear from you. 

• Work Location: Seoul
• Probation Period: The probationary period is 6 months. There is no anticipated change in working conditions during probation.
• Work Hours: Standard working hours are from 9:00 AM to 6:00 PM, allowing 8 hours of work with a 60-minute lunch break. Working hours and break-time can be adjusted based on business needs.
• Holidays: Weekends and public holidays.
• Overtime: Deemed working hours scheme given the necessary time spent working outside the office.
• Measure Against Passive Smoking: Smoking is prohibited indoors.
• Employment Agreement Period: Permanent.

What You'll Do

• Own the full sales cycle from prospecting to close, including outbound activity, online demos, proposals, and negotiations.
• Build and grow a strong pipeline of all industries in your territory.
• Work closely with local integrators, resellers, and channel partners.
• Develop a deep understanding of Verkada’s product suite and its relevance to the South Korean market and broader physical security ecosystem.
• Collaborate with Solutions Engineers to deliver tailored technical demos and ensure successful product rollouts.
• Provide feedback from the South Korean market to help shape regional strategy and product improvements.
• Be a trusted advisor to customers, guiding them through the transition to cloud-managed physical security.
• Travel as needed for customer/prospect meetings and site visits.

What You Bring 

• At least 10 years of sales experience in a quota-carrying role (experience in South Korea's B2B market preferred).
• Native or fluent Korean language skills are essential; business-level English is a plus.
• Exceptional communication and relationship-building skills, including the ability to navigate and influence complex sales cycles.
• Strong presentation skills and the ability to educate and advise clients in South Korea’s unique business culture.
• A proven track record of thriving in fast-paced, competitive, and dynamic environments.
• Bachelor’s degree preferred, but not required.
• Experience using Salesforce or other CRMs is a plus.
• Tenacity, self-motivation, and a strong desire to learn and grow.

South Korea Employee Benefits

Verkada is committed to fostering a workplace environment that prioritises the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs.
• Paid parental leave policy & fertility benefits.
• Time off to relax and recharge through our paid holidays, firm-wide extended holidays, flexible PTO and personal sick time.
• Professional development stipend.
• Wellness/fitness benefits.
• Healthy lunches provided daily.
• Commuter benefits.

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

Cast AI Technical Account Management

Cast AI is expanding its Customer Success presence in South Korea, one of our key growth markets in APAC, and we're looking for a Senior Technical Account Manager to manage important customers in this region.

As a Senior TAM, you will be the technical leader and trusted advisor for your assigned accounts, independently managing complexity across enterprise Kubernetes environments and building the deep, long-term relationships that drive real outcomes. This is a high-impact role at a fast-growing company where your work will be visible from day one.

A Glimpse into the Customer Success Team

Our customer-obsessed technical account management team is dedicated to delivering world-class assistance to our clients. They are the bridge between our customers and the wider Cast AI organization, representing the customer's voice to Cast AI and the voice of Cast AI to the customer. The team ensures that our customers are successful in their use of our platform.

Requirements:

• Located in Seoul.
• Business-level fluency in English; Korean fluency required for customer-facing work.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 5+ years of hands-on experience working with Kubernetes in production environments, including deep expertise in cluster architecture, workload optimization, and incident resolution.
• CKA, CKAD, CKS, or equivalent advanced certifications strongly preferred.
• 5+ years of professional experience in cloud computing across one or more major platforms (AWS, Azure, GCP), with demonstrable expertise in cost optimization, infrastructure design, and FinOps principles.
• Proven track record of owning enterprise accounts end-to-end — including renewals, expansion, and executive relationship management.
• Ability to lead technical discussions at the architect and VP level, as well as translate complex infrastructure concepts for business stakeholders.
• Strong executive presence, outstanding written and verbal communication skills, and the ability to operate autonomously in a fast-paced, distributed environment.
• Prior experience in a technical pre-sales, solutions architecture, or senior TAM capacity at a cloud-native or SaaS company is a strong plus.

Responsibilities:

• Technical Leadership - Serve as the primary technical authority for your portfolio, acting as the first point of escalation and an extension of your customers' engineering teams.
• Strategic Account Ownership - Build and maintain executive-level relationships; develop multi-year account plans that align Cast AI's roadmap to customer business outcomes.
• Customer Onboarding - Lead complex technical onboarding across enterprise-scale Kubernetes environments, coordinating cross-functionally with engineering, product, and support.
• Renewals & Expansion - Own the renewal process and proactively identify and execute upsell and cross-sell opportunities in partnership with Account Executives.
• FinOps Business Reviews - Lead monthly and quarterly business reviews (remote and in-person), presenting cost savings, automation outcomes, and strategic recommendations backed by data.
• Voice of the Customer - Synthesize customer feedback into actionable product insights; act as an internal advocate influencing Cast AI's roadmap.

What’s in it for you?

• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
• Equity options.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

Hiring process

• Screening call with Recruiter
• Hiring Manager interview
• 1-2 additional interviews based on the role
• Culture Check interview with an executive

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.
#LI-Remote

Job's mission

As a Senior Field Process Engineer, you will serve as a technical leader driving advanced process optimization and integration for ASM’s semiconductor manufacturing customers. Your expertise will directly influence customer satisfaction, product performance, and internal technology development. This role is pivotal in shaping ASM’s strategic engagement with key accounts and mentoring the next generation of engineering talent.

What you will be working on

• Lead the development and implementation of advanced thin-film deposition process solutions.
• Act as the technical lead for complex customer projects, ensuring timely delivery and high satisfaction.
• Own external field escalations and quality investigations, documenting and publishing lessons learned internally and externally.
• Analyze complex data sets to develop actionable plans and ensure successful outcomes.
• Maintain scorecards for owned applications, identify gaps, and drive closure plans to completion.
• Independently manage process and hardware development, device integration, CIP, and troubleshooting to meet product specifications.
• Understand customer integration strategies across multiple applications and identify new business opportunities for ASM.
• Collaborate with senior engineers and customers to align on technology roadmaps, process flows, and strategic inflection points.
• Proactively resolve technical issues and develop solutions that enhance ASM’s market position.
• Partner with customers to define process and integration requirements.
• Generate and present technical documentation, reports, and presentations to customer leadership and internal business units.
• Provide mentorship and guidance to junior engineers.

What we are looking for

• Master’s or Ph.D. in Material Science, Chemical Engineering, Physics, or a related technical discipline.
• In-depth work experience in thin-film deposition or related semiconductor processes, preferably within an OEM capital equipment company.
• Proven ability to build trusted partnerships with customers and internal stakeholders.
• Strong customer-focused mindset with a results-driven approach.
• Excellent verbal and written communication skills in both Korean and English, with the ability to present technical and strategic content to diverse audiences.
• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.
• Demonstrated leadership in team environments, with the ability to supervise and inspire others.
• Willingness to work in a cleanroom environment while adhering to safety protocols and wearing appropriate PPE.

Job’s mission

At ASM, our success with strategic customers is built on exceptional service leadership.
As Director, Field Service for the Samsung Account, you will play a defining role in shaping and leading ASM’s service partnership with one of the world’s most advanced semiconductor manufacturers.

This is a high-impact, executive-facing leadership role where you will own end-to-end field service delivery for Samsung across Korea and the United States, ensuring operational excellence, trusted partnerships, and long-term business success. Reporting directly to the Samsung Account General Manager, you will lead a large, highly skilled organization of approximately 100 service professionals, operating in a fast-paced, mission-critical fab environment.

What you will be working on

• Lead the global Field Service strategy for ASM’s Samsung Account, aligning service execution with customer roadmaps and ASM’s long-term business objectives
• Inspire, develop, and manage a ~100-person Field Service and Service Operations organization, fostering a culture of accountability, safety, and continuous improvement
• Act as the senior service leader and escalation owner for Samsung, ensuring rapid resolution of critical issues and consistent delivery of world-class service
• Build and sustain trusted, executive-level relationships with key Samsung stakeholders across engineering, operations, and leadership teams
• Drive service performance excellence, including equipment uptime, service quality, workforce effectiveness, and customer satisfaction
• Partner closely with Account Management, Business Units, Engineering, and Global Service organizations to solve complex technical and operational challenges
• Anticipate customer investment cycles and proactively align service capacity, capabilities, and organizational readiness
• Champion talent development, succession planning, and leadership pipeline growth within the Samsung-dedicated service organization

What we are looking for

• 20+ years of experience in the semiconductor equipment or related capital equipment industry
• Proven experience directly supporting or managing the Samsung Account in a customer-facing leadership role
• Strong background with ALD equipment (Thermal ALD, PEALD, or equivalent technologies); experience with ASM or comparable equipment suppliers is welcome
• Demonstrated success leading large-scale field service or technical organizations, ideally across multiple sites and regions
• Ability to operate effectively at both strategic and hands-on operational levels in demanding, high-expectation customer environments
• Excellent communication and influencing skills with senior customer and internal stakeholders on a global scale

What sets you apart

• Direct experience supporting Samsung Foundry, Memory businesses
• Master’s degree or higher in Engineering or a related technical discipline; MBA or equivalent business leadership education preferred
• Proven experience leading service or operations for top‑tier global semiconductor customers
• Deep understanding of fab operations, customer escalation management, and long‑term service partnership models
• Strong track record of success in matrixed, global organizations with complex stakeholder environments

반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.  

Please complete the attached Internal Transfer Request Form and submit.  

반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.  

Please make sure to apply with your Coupang e-mail address.  

쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다.

쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다.

쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요.

조직 소개

쿠팡은 두 가지 유형의 고객을 소중하게 생각합니다. Coupang.com에서 제품을 구매하는 사람과 우리 마켓플레이스에서 제품을 판매하는 사람인 판매자입니다. 당사의 기술 및 비즈니스 전문가 팀은 판매자 경험과 성공에 중점을 두고 있습니다. 판매자가 쿠팡 서비스에 참여하는 모든 사람의 성공을 위한 핵심 동인이라고 믿기 때문입니다. 쿠팡 마켓플레이스는 제3자 판매자를 위한 성장 엔진이며 현재 쿠팡 GMV의 거의 40%에 기여하고 있습니다. 우리는 차세대 글로벌 마켓플레이스 구축을 위한 강력한 이니셔티브와 함께 미국, 중국 및 유럽의 글로벌 판매자를 영입하고 있습니다.

쿠팡의 Marketplace Platform 팀은 당사의 벤더와 타사 판매자가 상품을 당사 카탈로그에 게시하고, 주문을 처리하고, 지불을 받을 수 있도록 하는 Marketplace 플랫폼의 설계 및 개발을 주도할 "Staff, Back-end Engineer"를 찾고 있습니다. 전통적인 소매 모델에 내재된 마찰 없이. 귀하는 전 세계적으로 수천만 개의 제품에 액세스할 수 있는 수만 명의 판매자를 수용할 수 있는 확장성이 뛰어난 분산 시스템을 구축하고 당사를 통해 판매자에게 엔드 투 엔드 판매 경험을 제공하는 최적의 솔루션을 설계해야 합니다. 상품 출판, 주문 이행, 배송부터 결제까지 플랫폼. B2B 전자 상거래 부문을 혁신하기 위해 응용 프로그램을 구축하는 고도로 기술적이고 기업가적인 팀에 합류하게 됩니다. 설계, 구현 및 테스트에서 문서화, 제공 및 유지 관리에 이르는 전체 개발 주기에 종단 간 참여하게 됩니다. 새로운 또는 기존 기술과 도구의 사용을 평가하고 결정하며 주니어 개발 엔지니어를 지도하고 멘토링합니다.

업무 내용

• 플랫폼 selection, 기술 아키텍처 설계, 애플리케이션 설계 및 개발, 테스트 및 배포에 이르는 전체 개발 주기에 적극적으로 참여합니다.
• 정확성, 확장성 및 고성능을 갖춘 시스템을 개발합니다.
• 팀과 협력하여 Seller Intelligence 플래폼 s/w application을 정의하고 설계, 개발합니다.
• 피처 개발/ 요구사항/ 우선순위를 정의하고 실행하기 위해 PO 및 운영팀과 협력합니다.
• 팀 내 주니어 개발 엔지니어에게 기술 가이드를 제공합니다.

자격 요건 

• 컴퓨터 공학 학사 학위 또는 이와 동등한 학위 소지자
• 7년 이상의 소프트웨어 개발 경험 보유자
• 오픈소스 소프트웨어를 사용하여 분산 아키텍처 시스템에 대한 설계, 개발 경험 5년 이상자
• Java, Python, Scala 등 하나 이상의 프로그래밍 언어에 능숙한 자
• Hadoop, Spark와 같은 대규모 분산 프레임워크를 사용한 아키텍처, 디자인 패턴/스타일에 대한 깊은 이해를 보유한 자
• RDBMS(MySQL, PostgreSQL, SQL Server) 및 HBase, MongoDB, Dynamo DB, Cassandra와 같은 NoSQL 데이터베이스에 대한 깊은 지식
• 대용량 어플리케이션의 서비스 지향 아키텍처 및 데이터 처리에 대한 깊은 이해를 보유한 자
• SDLC 전반에 대한 경험 보유 자

Who We Are?

At Coupang we value two different types of customers: the people who purchase the products on Coupang.com, and the people who sell their products in our marketplace, sellers. Our teams of technical and business experts are focused on the seller experience and success, as we believe the sellers are the key drivers for the success of everyone engaged with Coupang service. Coupang Marketplace is an engine of growth for our third-party sellers, and they are now contributing to nearly 40% of the Coupang’s GMV. We have started to onboard global sellers from US , China and Europe with strong initiatives for building a next generation Global Marketplace.

Marketplace Platform team at Coupang is looking for a “Staff, Back-end Engineer” to lead the design and development of Marketplace platform that allows our vendors and third-party sellers to publish their merchandise to our catalog, fulfill orders and get paid, without the friction inherent in the traditional retail model. You will be responsible for building highly scalable, distributed systems to accommodate tens of thousands of sellers with access to tens of millions of products world-wide, and for designing the optimal solutions to provide the sellers with end-to-end sales experiences through our platform from publishing goods, fulfilling, shipping orders to payment. You will join a highly technical and entrepreneurial team building applications to disrupt the B2B e-commerce segment. You will participate in the full development cycle, end-to-end, from design, implementation, and testing to documentation, delivery and maintenance. You will evaluate and make decisions around the use of new or existing technologies and tools, and you’ll coach and mentor junior development engineers.

Responsibilities:

• Actively work with team through the full lifecycle of solution, including platform selection, technical architecture design, application design and development, testing and deployment.
• Provide technical tips to other programmers in the team.
• Develop analytics with a mind toward accuracy, scalability and high performance.
• Actively work with team to define, design, and develop software applications for Seller intelligence platform
• Actively work with team to review the engineering design and drawings
• Works cross-functionally with PO and operational team to define and drive feature enhancements/requirements/prioritization
• Have the obsession to drive a better customer experience through everything that we do here at Coupang.
• Raise the bar on functionality, flow, consistency, usability, and simplicity.

Requirements:

• Bachelor’s Degree in Computer Science or equivalent degree.
• 7+ years software development experiences;
• 5+ years hands-on experience with designing and developing on distributed architecture systems up to Tera/petabyte data handling using Open Source software.
• Expert with one or more programming language such as Java/Python/Scala
• Understanding of architectural principles and design patterns / styles using parallel large-scale distributed frameworks such as Hadoop / Spark
• Deep knowledge of RDBMS (MySQL, PostgreSQL, SQL Server) and NoSQL databases such as HBase, MongoDB, Dynamo DB, Cassandra
• Demonstrates broad knowledge of technical solutions, design patterns, and code for medium/complex applications deployed in Hadoop.
• Thorough understanding of service-oriented architectures and data processing in high-volume applications. Full SDLC experience (requirements gathering through production deployment).

전형 절차 및 안내사항

전형 절차

• 서류전형 > 1차 면접 > 2차 면접
• 모든 면접은 비대면 화상면접으로 진행됩니다.
• 전형 절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.

참고 사항

• 본 공고는 모집 완료 시 조기 마감될 수 있습니다.
• 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
• 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다.
• 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반 사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다.

개인정보 처리방침

• 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다.
• https://www.coupang.jobs/kr/privacy-policy

서류 반환 정책

• 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
• 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
• 위 2항 본문에 따라 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
• 당사는 위 2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일 간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
• 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다.

쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다.

쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다.

쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요.

조직 소개

쿠팡은 두 가지 유형의 고객을 소중하게 생각합니다. Coupang.com에서 제품을 구매하는 사람과 우리 마켓플레이스에서 제품을 판매하는 사람인 판매자입니다. 당사의 기술 및 비즈니스 전문가 팀은 판매자 경험과 성공에 중점을 두고 있습니다. 판매자가 쿠팡 서비스에 참여하는 모든 사람의 성공을 위한 핵심 동인이라고 믿기 때문입니다. 쿠팡 마켓플레이스는 제3자 판매자를 위한 성장 엔진이며 현재 쿠팡 GMV의 거의 40%에 기여하고 있습니다. 우리는 차세대 글로벌 마켓플레이스 구축을 위한 강력한 이니셔티브와 함께 미국, 중국 및 유럽의 글로벌 판매자를 영입하고 있습니다.

쿠팡의 Marketplace Platform 팀은 당사의 벤더와 타사 판매자가 상품을 당사 카탈로그에 게시하고, 주문을 처리하고, 지불을 받을 수 있도록 하는 Marketplace 플랫폼의 설계 및 개발을 주도할 "Staff, Back-end Engineer"를 찾고 있습니다. 전통적인 소매 모델에 내재된 마찰 없이. 귀하는 전 세계적으로 수천만 개의 제품에 액세스할 수 있는 수만 명의 판매자를 수용할 수 있는 확장성이 뛰어난 분산 시스템을 구축하고 당사를 통해 판매자에게 엔드 투 엔드 판매 경험을 제공하는 최적의 솔루션을 설계해야 합니다. 상품 출판, 주문 이행, 배송부터 결제까지 플랫폼. B2B 전자 상거래 부문을 혁신하기 위해 응용 프로그램을 구축하는 고도로 기술적이고 기업가적인 팀에 합류하게 됩니다. 설계, 구현 및 테스트에서 문서화, 제공 및 유지 관리에 이르는 전체 개발 주기에 종단 간 참여하게 됩니다. 새로운 또는 기존 기술과 도구의 사용을 평가하고 결정하며 주니어 개발 엔지니어를 지도하고 멘토링합니다.

업무 내용

• 플랫폼 selection, 기술 아키텍처 설계, 애플리케이션 설계 및 개발, 테스트 및 배포에 이르는 전체 개발 주기에 적극적으로 참여합니다.
• 정확성, 확장성 및 고성능을 갖춘 시스템을 개발합니다.
• 팀과 협력하여 Seller Intelligence 플래폼 s/w application을 정의하고 설계, 개발합니다.
• 피처 개발/ 요구사항/ 우선순위를 정의하고 실행하기 위해 PO 및 운영팀과 협력합니다.
• 팀 내 주니어 개발 엔지니어에게 기술 가이드를 제공합니다.

자격 요건 

• 컴퓨터 공학 학사 학위 또는 이와 동등한 학위 소지자
• 7년 이상의 소프트웨어 개발 경험 보유자
• 오픈소스 소프트웨어를 사용하여 분산 아키텍처 시스템에 대한 설계, 개발 경험 5년 이상자
• Java, Python, Scala 등 하나 이상의 프로그래밍 언어에 능숙한 자
• Hadoop, Spark와 같은 대규모 분산 프레임워크를 사용한 아키텍처, 디자인 패턴/스타일에 대한 깊은 이해를 보유한 자
• RDBMS(MySQL, PostgreSQL, SQL Server) 및 HBase, MongoDB, Dynamo DB, Cassandra와 같은 NoSQL 데이터베이스에 대한 깊은 지식
• 대용량 어플리케이션의 서비스 지향 아키텍처 및 데이터 처리에 대한 깊은 이해를 보유한 자
• SDLC 전반에 대한 경험 보유 자

Who We Are?

At Coupang we value two different types of customers: the people who purchase the products on Coupang.com, and the people who sell their products in our marketplace, sellers. Our teams of technical and business experts are focused on the seller experience and success, as we believe the sellers are the key drivers for the success of everyone engaged with Coupang service. Coupang Marketplace is an engine of growth for our third-party sellers, and they are now contributing to nearly 40% of the Coupang’s GMV. We have started to onboard global sellers from US , China and Europe with strong initiatives for building a next generation Global Marketplace.

Marketplace Platform team at Coupang is looking for a “Staff, Back-end Engineer” to lead the design and development of Marketplace platform that allows our vendors and third-party sellers to publish their merchandise to our catalog, fulfill orders and get paid, without the friction inherent in the traditional retail model. You will be responsible for building highly scalable, distributed systems to accommodate tens of thousands of sellers with access to tens of millions of products world-wide, and for designing the optimal solutions to provide the sellers with end-to-end sales experiences through our platform from publishing goods, fulfilling, shipping orders to payment. You will join a highly technical and entrepreneurial team building applications to disrupt the B2B e-commerce segment. You will participate in the full development cycle, end-to-end, from design, implementation, and testing to documentation, delivery and maintenance. You will evaluate and make decisions around the use of new or existing technologies and tools, and you’ll coach and mentor junior development engineers.

Responsibilities:

• Actively work with team through the full lifecycle of solution, including platform selection, technical architecture design, application design and development, testing and deployment.
• Provide technical tips to other programmers in the team.
• Develop analytics with a mind toward accuracy, scalability and high performance.
• Actively work with team to define, design, and develop software applications for Seller intelligence platform
• Actively work with team to review the engineering design and drawings
• Works cross-functionally with PO and operational team to define and drive feature enhancements/requirements/prioritization
• Have the obsession to drive a better customer experience through everything that we do here at Coupang.
• Raise the bar on functionality, flow, consistency, usability, and simplicity.

Requirements:

• Bachelor’s Degree in Computer Science or equivalent degree.
• 7+ years software development experiences;
• 5+ years hands-on experience with designing and developing on distributed architecture systems up to Tera/petabyte data handling using Open Source software.
• Expert with one or more programming language such as Java/Python/Scala
• Understanding of architectural principles and design patterns / styles using parallel large-scale distributed frameworks such as Hadoop / Spark
• Deep knowledge of RDBMS (MySQL, PostgreSQL, SQL Server) and NoSQL databases such as HBase, MongoDB, Dynamo DB, Cassandra
• Demonstrates broad knowledge of technical solutions, design patterns, and code for medium/complex applications deployed in Hadoop.
• Thorough understanding of service-oriented architectures and data processing in high-volume applications. Full SDLC experience (requirements gathering through production deployment).

전형 절차 및 안내사항

전형 절차

• 서류전형 > 1차 면접 > 2차 면접
• 모든 면접은 비대면 화상면접으로 진행됩니다.
• 전형 절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다.

참고 사항

• 본 공고는 모집 완료 시 조기 마감될 수 있습니다.
• 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다.
• 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다.
• 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반 사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다.

개인정보 처리방침

• 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다.
• https://www.coupang.jobs/kr/privacy-policy

서류 반환 정책

• 본 고지는 『채용절차의 공정화에 관한 법률』 제11조 제6항에 따른 것입니다.
• 당사 채용에 응시한 구직자 중 최종합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다.
• 위 2항 본문에 따라 채용서류 반환 청구를 하는 구직자는 채용서류 반환청구서[채용절차의 공정화에 관한 법률 시행규칙 별지 제3호 서식]를 작성하여 당사 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.
• 당사는 위 2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180일 간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다.
• 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다.

반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.  

Please complete the attached Internal Transfer Request Form and submit.  

반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.  

Please make sure to apply with your Coupang e-mail address.  

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

Coupang Ads is responsible for providing vendors that sell their products on Coupang with a host of marketing products and services. We launched the Product Ads performance advertising marketplace in late 2018.  We have grown rapidly into a multi-billion USD ads business over the past few years, and we continue to grow fast. Our org is responsible for advertising brands and products on our e-commerce platform, a crucial aspect of our business that rivals the success seen by giants like Alibaba and Amazon. 

The Ads Relevance team, a key part of the Ads organization, is at the forefront of developing cutting-edge AI/ML models to deliver contextually relevant advertisements to Coupang's customers. Rather than chasing "the best" in a vacuum, our team pursues optimal and practical engineering. To achieve the highest possible relevance quality within given resources, we foster a collaborative environment where we study the latest literature, engage in deep discussions, and conduct diverse experiments together. 

Our tech stack for achieving optimal relevance is broad and sophisticated, spanning the latest Large and Small Language Models (LLMs), two-tower embedding models (TTMs), and DNN models. We are constantly striving for technical excellence across these domains to push the boundaries of what's possible. 

At Ads Relevance, we thrive on data-driven decision-making and experimentation. In an era of rapid AI evolution and the emergence of next-gen tools like coding agents, we embrace new challenges with agility. We foster a culture of horizontal collaboration and open idea-sharing to stay ahead in this fast-paced landscape. We are looking for passionate individuals who are eager to create better ad experiences and contribute to our innovative team.

Qualifications

• Over 5 years of industry experience in software engineering, specializing in machine learning, language modeling, recommendation systems, and information retrieval.
• Strong problem-solving skills through scientific approaches such as observation, hypothesis, experimentation, evaluation, and analysis.
• Ability to quickly keep up with the latest research trends and apply them to production.
• Ability to accelerate AI model development lifecycles by leveraging coding agents such as Claude Code and Devin.
• Proficient in writing logical and technical documentation.
• Ability to work effectively in multicultural, cross-functional teams.
• Bachelor's degree in computer science, engineering, mathematics, physics, science, or equivalent. 

Preferred Qualifications

• Industry Experience in the advertising, recommendation systems, or search engine domains.
• Master's or Ph.D. degree in computer science, engineering, mathematics, physics, science, or equivalent. 

Recruitment Process and Others

Recruitment Process

• Application Review - 1st Virtual Interview - 2nd Virtual Interview - Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• We are proud to offer equal opportunities for all applicants.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.
• https://privacy.coupang.com/en/land/jobs/

Document Return Policy

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupangpay.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.  

Please complete the attached Internal Transfer Request Form and submit.  

반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.  

Please make sure to apply with your Coupang e-mail address.  

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

Coupang Ads is responsible for providing vendors that sell their products on Coupang with a host of marketing products and services. We launched the Product Ads performance advertising marketplace in late 2018.  We have grown rapidly into a multi-billion USD ads business over the past few years, and we continue to grow fast. Our org is responsible for advertising brands and products on our e-commerce platform, a crucial aspect of our business that rivals the success seen by giants like Alibaba and Amazon. 

The Ads Relevance team, a key part of the Ads organization, is at the forefront of developing cutting-edge AI/ML models to deliver contextually relevant advertisements to Coupang's customers. Rather than chasing "the best" in a vacuum, our team pursues optimal and practical engineering. To achieve the highest possible relevance quality within given resources, we foster a collaborative environment where we study the latest literature, engage in deep discussions, and conduct diverse experiments together. 

Our tech stack for achieving optimal relevance is broad and sophisticated, spanning the latest Large and Small Language Models (LLMs), two-tower embedding models (TTMs), and DNN models. We are constantly striving for technical excellence across these domains to push the boundaries of what's possible. 

At Ads Relevance, we thrive on data-driven decision-making and experimentation. In an era of rapid AI evolution and the emergence of next-gen tools like coding agents, we embrace new challenges with agility. We foster a culture of horizontal collaboration and open idea-sharing to stay ahead in this fast-paced landscape. We are looking for passionate individuals who are eager to create better ad experiences and contribute to our innovative team.

Qualifications

• Over 5 years of industry experience in software engineering, specializing in machine learning, language modeling, recommendation systems, and information retrieval.
• Strong problem-solving skills through scientific approaches such as observation, hypothesis, experimentation, evaluation, and analysis.
• Ability to quickly keep up with the latest research trends and apply them to production.
• Ability to accelerate AI model development lifecycles by leveraging coding agents such as Claude Code and Devin.
• Proficient in writing logical and technical documentation.
• Ability to work effectively in multicultural, cross-functional teams.
• Bachelor's degree in computer science, engineering, mathematics, physics, science, or equivalent. 

Preferred Qualifications

• Industry Experience in the advertising, recommendation systems, or search engine domains.
• Master's or Ph.D. degree in computer science, engineering, mathematics, physics, science, or equivalent. 

Recruitment Process and Others

Recruitment Process

• Application Review - 1st Virtual Interview - 2nd Virtual Interview - Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• We are proud to offer equal opportunities for all applicants.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice is located below.
• https://privacy.coupang.com/en/land/jobs/

Document Return Policy

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupangpay.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

Company Introduction

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

The Global Operations Tech (GOT) organization is responsible for the systems that enable Coupang to reliably deliver to customers within hours of orders being placed. GOT is on a mission to innovate logistics by building an efficient delivery network at breakthrough scale and speeds. As a Senior Staff Backend Engineer in GOT, you will leverage advanced algorithms to improve Coupang’s customer experience by ensuring ultra-fast deliveries are on time even during the busiest times of the year. We are looking for a Scientist that can drive the direction of technology across multiple teams, leverage deep industry knowledge and use statistical and machine learning techniques to bring value to customers. The ideal candidates are pragmatic, resourceful, and embrace challenges that are seemingly impossible. The ideal candidates also have rich industry experience and a track record of delivering highly impactful projects.

What You Will Do

• Lead and drive architecture design of Fulfillment Technologies for scale, future extensibility, and reliability
• Envision and drive alignment with stakeholders of the appropriate roadmap and future direction of technology for Global Operations Technology org.
• Navigate and alleviate technical obstacles and blockers at the organizational level
• Decompose complex problems into simple, straightforward solutions, providing mechanisms for the teams to prioritize ruthlessly and “move with urgency.”
• Write code when necessary to lead by example and help with high-priority projects
• Proactively identify opportunities in both business and technology
• Review, advise, and carry out the adoption of new technology (both open-source and commercial) that are useful in achieving business objectives
• Recruit and develop world-class engineering talent
• Drive development of automation and robotics initiatives

Basic Qualifications

• 15+ years of experience in developing and operating backend services and web applications
• Solid track record of delivering large and complex systems with significant business impact
• Experience of designing and developing large-scale distributed systems and architectures
• Broad and deep understanding of key technologies in storage, data processing, and serving
• Capable of object-oriented design and development
• Strong familiarity developing with Java and the Spring Framework
• Service development and operational experience in an AWS environment
• Experience driving improvements in code quality

Recruitment Process and Others

Recruitment Process

• Application Review - 1st Interview - 2nd Interview - Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.
• https://privacy.coupang.com/en/land/jobs/

Document Return Policy

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable.

Job's mission

As a Lead I, Manufacturing Operation at ASM, you will oversee end-to-end manufacturing operations to ensure on-time delivery of capital equipment while driving productivity, operational discipline, and continuous improvement.
This role is responsible for overall production planning and scheduling, leading the organization through manufacturing supervisors, and handling manufacturing-related topics in close collaboration with global stakeholders, including managers based in Singapore. You will play a key role in managing capacity, anticipating manufacturing challenges, and aligning local operations with global manufacturing objectives.

What you will be working on

• Own and manage overall manufacturing planning and production schedules to meet tool output and delivery commitments
• Lead manufacturing operations through supervisors, ensuring technicians are effectively managed, deployed, and supported
• Monitor, analyze, and drive improvement of key manufacturing metrics including productivity, quality, safety, and training
• Provide regular operational updates and manufacturing metrics to management and cross-functional stakeholders
• Drive productivity improvement and cost optimization initiatives, including leading LEAN manufacturing projects
• Partner closely with Engineering teams on investigations, corrective actions, and non-conformance reviews
• Participate in manufacturing space expansion and capacity planning projects
• Anticipate operational risks and constraints, developing proactive mitigation and recovery plans
• Act as a key interface between local manufacturing operations and global manufacturing teams
• Ensure strong discipline of execution, safety compliance, and housekeeping standards across the manufacturing floor
• Coach, mentor, and develop manufacturing supervisors, including performance reviews and issue resolution

What we are looking for

• Bachelor’s degree in Engineering or a related discipline
• Minimum 12 years of total professional experience after bachelor’s degree graduation, including at least 3 years in a manufacturing management role
• Proven leadership capability with experience managing teams through supervisors
• Strong manufacturing planning, scheduling, and operational execution skills
• Business-level English communication skills (mandatory) to collaborate effectively with global stakeholders, including Singapore-based managers
• Solid understanding of manufacturing KPIs, productivity, quality, and capacity management
• Ability to work effectively in a cross-functional and inter-departmental environment
• Proficient in MS Excel and PowerPoint for reporting, analysis, and planning

What sets you apart

• Experience leading LEAN manufacturing or continuous improvement initiatives
• Prior involvement in manufacturing expansion or footprint optimization projects
• Strong discipline-of-execution mindset with a track record of operational excellence
• Experience working in a global manufacturing environment with frequent regional interactions
• Ability to balance strategic planning with hands-on operational leadership

반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.  

Please complete the attached Internal Transfer Request Form and submit.  

반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.  

Please make sure to apply with your Coupang e-mail address.  

Company Introduction 

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. 

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

Role Overview  

You will provide legal support across various international legal initiatives, including Coupang Intelligent Cloud, Coupang’s AI cloud computing service, in an extremely fast-paced, dynamic and constantly challenging environment. We are looking for passionate builders who can provide actionable legal advice under urgent deadlines and project manage various teams to implement creative solutions and achieve results.  

What You Will Do

• Technology and commercial transactions: Lead and execute on a variety of country-specific, regional, and global technology and commercial transactions, including drafting, reviewing, and negotiating complex technology and commercial contracts in English and Korean. You will be hands-on with end-to-end responsibility for legal support and will be required to work in partnership with our Procurement, Engineering, Security, Compliance and other teams. 
• Advisory: You will be a legal problem solver, providing practical, business-oriented legal advice on a broad range of legal issues related to cloud services and AI development, including commercial, regulatory, and policy matters. You will lead and execute as an all-around legal strategy on both day-to-day and long-term legal goals, including support for product and services development, commercial arrangements, contracts, terms of use, privacy matters, intellectual property and licensing, open-source software, information security and the interpretation of contractual terms and rights and obligations.  
• Third party legal risk management: Contribute to developing and implementing third-party legal risk management frameworks to set the standards for third party contracting with vendors across Coupang. This will include: (1) developing policies and procedures for minimum vendor contract standards and requirements, (2) setting legal risk assessment, review, and approval requirements for vendor contracts, (3) being a central point of contact to oversee and monitor compliance with the third-party legal risk management framework, and (4) building awareness across legal, corporate support, and business teams to improve contract standards and risk assessment and management of vendor relationships across Coupang. 
• Collaboration: You will work closely with internal business leaders and Procurement, Engineering, Security, Privacy, and Compliance stakeholders located in Korea and the U.S. You will exemplify strong individual ownership and deft project management, with the ability to appropriately prioritize matters under strict deadlines and with minimal oversight.      

Basic Qualifications

• Qualified lawyer in the U.S., Korea or common law jurisdiction (e.g., England, Australia, Singapore) with 6+ years post-qualification legal experience, both in-house and private practice. 
• Experience negotiating commercial agreements across supply chain, enterprise hardware and software, data center and cloud services, professional services and other critical supplier relationships. 
• Experience providing legal support for tech product development (AI/IT).  
• Familiarity with AI and LLM-related legal and contracting issues, including data use and training restrictions, IP rights, and risk allocation. 
• Demonstrable interest in diving deep to learn new technologies.  
• Bilingual Korean/English language ability with full professional fluency in English.   
• Strong and effective communication skills, both oral and written. 

Preferred Qualifications

Recruitment Process and Others 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer  
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.  
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  

Details to Consider  

• This job posting may be closed prior to the stated end date for application if all openings are filled.  
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.  
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.  
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.  
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.  
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes. 
• This is a contract position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes. 

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.  

https://privacy.coupang.com/en/land/jobs/  

Document Return Policy 

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.  
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.  
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.  
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.  
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable. 

반드시 첨부된 ‘사내공모지원서 양식’을 작성 후 제출하여 주시기 바랍니다.  

Please complete the attached Internal Transfer Request Form and submit.  

반드시 쿠팡 이메일 계정으로 지원해 주시기 바랍니다.  

Please make sure to apply with your Coupang e-mail address.  

Company Introduction 

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. 

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

Role Overview  

You will provide legal support across various international legal initiatives, including Coupang Intelligent Cloud, Coupang’s AI cloud computing service, in an extremely fast-paced, dynamic and constantly challenging environment. We are looking for passionate builders who can provide actionable legal advice under urgent deadlines and project manage various teams to implement creative solutions and achieve results.  

What You Will Do

• Technology and commercial transactions: Lead and execute on a variety of country-specific, regional, and global technology and commercial transactions, including drafting, reviewing, and negotiating complex technology and commercial contracts in English and Korean. You will be hands-on with end-to-end responsibility for legal support and will be required to work in partnership with our Procurement, Engineering, Security, Compliance and other teams.
• Advisory: You will be a legal problem solver, providing practical, business-oriented legal advice on a broad range of legal issues related to cloud services and AI development, including commercial, regulatory, and policy matters. You will lead and execute as an all-around legal strategy on both day-to-day and long-term legal goals, including support for product and services development, commercial arrangements, contracts, terms of use, privacy matters, intellectual property and licensing, open-source software, information security and the interpretation of contractual terms and rights and obligations. 
• Third party legal risk management: Contribute to developing and implementing third-party legal risk management frameworks to set the standards for third party contracting with vendors across Coupang. This will include: (1) developing policies and procedures for minimum vendor contract standards and requirements, (2) setting legal risk assessment, review, and approval requirements for vendor contracts, (3) being a central point of contact to oversee and monitor compliance with the third-party legal risk management framework, and (4) building awareness across legal, corporate support, and business teams to improve contract standards and risk assessment and management of vendor relationships across Coupang.
• Collaboration: You will work closely with internal business leaders and Procurement, Engineering, Security, Privacy, and Compliance stakeholders located in Korea and the U.S. You will exemplify strong individual ownership and deft project management, with the ability to appropriately prioritize matters under strict deadlines and with minimal oversight.     

   

Basic Qualifications

• Qualified lawyer in the U.S., Korea or common law jurisdiction (e.g., England, Australia, Singapore) with 6+ years post-qualification legal experience, both in-house and private practice. 
• Experience negotiating commercial agreements across supply chain, enterprise hardware and software, data center and cloud services, professional services and other critical supplier relationships. 
• Experience providing legal support for tech product development (AI/IT).  
• Familiarity with AI and LLM-related legal and contracting issues, including data use and training restrictions, IP rights, and risk allocation. 
• Demonstrable interest in diving deep to learn new technologies.  
• Bilingual Korean/English language ability with full professional fluency in English.   
• Strong and effective communication skills, both oral and written. 

Preferred Qualifications

Recruitment Process and Others 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer  
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.  
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.  

Details to Consider  

• This job posting may be closed prior to the stated end date for application if all openings are filled.  
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.  
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.  
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer.  
• Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met.  
• This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes. 
• This is a contract position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes. 

Privacy Notice  

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below.  

https://privacy.coupang.com/en/land/jobs/  

Document Return Policy 

1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act.  
2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant.  
3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail.  
4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act.  
5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable. 

Principal Technologist (PT) – Role Overview

The EverPure Principal Technologist (PT) is a senior technical thought leader within the SE Specialist organization, responsible for driving the most complex strategic pursuits, enabling field excellence, and advancing EverPure’s technical and business positioning across the region. Acting as a trusted technical advisor and strategist, the PT bridges customers, field teams, and HQ to drive innovation, competitive differentiation, and measurable business impact.

The PT combines mastery of technical selling, business acumen, and executive engagement to lead from the front in high-value opportunities. This role requires a deep understanding of customer industries, IT strategies, and application architectures operating comfortably from boardroom to data center, influencing both C-suite decisions and technical execution.

The PT also acts as a field-to-HQ conduit, championing regional insights, delivering structured feedback to product and program teams, and driving the execution of global strategic initiatives such as Fusion adoption, EDC enablement, and product readiness programs.

Above all, the PT is an organizational multiplier, uplifting the technical community through coaching, enablement, and mentorship, and equipping the broader field with repeatable patterns for technical and business success.

Key Responsibilities

1. Strategic Technical Leadership: Deliver Business Results

Provide senior technical leadership for the most critical and strategic opportunities across the region, ensuring EverPure achieves the technical win through differentiated architecture, business value, and competitive strategy. The primary measure of success is your ability to support your region in achieving bookings goals. Convert proactive reach out to engagement and drive company financial performance.  Assist core teams in achieving their M1 and M2 targets. To meet expectations, your region should achieve their revenue targets.

• Lead complex pursuits, aligning EverPure’s platform capabilities to customer outcomes.
  
  
• Develop and articulate value propositions that connect technology to measurable business impact (ROI, agility, sustainability, risk).
  
  
• Build a deep understanding of customer business models, key stakeholders, and application ecosystems.
  
  
• Anticipate competitive tactics and proactively position EverPure’s technical and commercial differentiators.
  
  
• Lead tailored solution briefings, architectural reviews, and executive presentations for strategic accounts.
  
  
• Act as the trusted technical advisor for major customers and account teams.
  
  

2.  Create Strong Pipeline

Grow pipeline in strategic workloads by creating, shaping, and influencing early-stage opportunities across AI, Analytics, Cyber Resilience, Databases, and Modern Virtualization.

• Identify workload demand and shape early technical direction in top accounts.

• Conduct targeted workload workshops that consistently convert into new opportunities.

• Develop account-specific workload strategies and uncover gaps that translate into pipeline.

• Guide early solution design to ensure EverPure is positioned as the preferred architecture.
  
  

3. Technology and Program Stewardship

Drive the regional adoption of HQ technical initiatives and act as the primary conduit back to Product Management, ensuring customer insights, competitive gaps, and field requirements directly shape product direction.

Execution of HQ Programs

• Act as the regional champion for EDC, delivering differentiated messaging, persona-based pitches, and tailored demos.
• Evangelize EverPure’s platform architecture and roadmap through customer and marketing events. 
• Align regional SE teams to new releases, feature updates, and performance commitments through structured communication and training.
• Track and report field progress on strategic initiatives, identifying gaps, identify blockers and drive cross-functional alignment to ensure program success.
  
  

RFE Ownership

• The PT plays a critical role in shaping EverPure’s product roadmap by bringing data-backed, customer-aligned insights from the field.
• Develop deep awareness of regional customer architectures, partner practices, operational challenges, and vertical trends.
• Identify gaps that materially impact opportunity progression or competitive position.
• Assess the addressable market (TAM) and potential revenue impact of requested features.
• Distinguish one-off asks from recurring, high-impact needs across customers or workloads.
• Evaluate competitive implications and urgency.

4. Regional Thought Leadership and Field Enablement

Operates as a visionary influencer who elevates EverPure’s presence across customers, partners, and the broader ecosystem.

• Represent EverPure as the regional technical authority across executive briefings, strategic customer engagements, industry events, alliances, and community forums.
• Drive regional thought leadership by creating high-quality content such as blogs, webinars, demos, technical deep dives, whitepapers, and field-facing playbooks.
• Amplify EverPure’s innovation story through consistent presence at EverPure events, marketing activities, and technology showcases.
• Act as a force multiplier for SEs and FSAs by coaching them in live opportunities, shaping solution direction, and reinforcing best-practice discovery and qualification.
• Conduct technical clinics, deal reviews, and post-mortem debriefs to elevate field execution and shorten learning cycles.
• Deliver ongoing workshops and enablement sessions that strengthen SE technical depth, storytelling, and business acumen.

WHAT YOU’LL NEED TO BRING TO THIS ROLE…

Qualifications and Requirements 

• Highly Motivated/Independent and self-starting
• Expert level knowledge of IT industry trends, broad and deep IT industry experience for Korea and APJ, and a high degree of business acumen. 
• Must be able to  work in cross-functional teams in an autonomous manner and have a proven track record of working on and leading large IT transformation projects.
• Must have a strong understanding of data and storage technology. (deep understanding of  modern IT architecture, applications architecture and integration, Agile application development and DevOps methods, CI/CD, automation principles, hybrid cloud architecture, infrastructure operations, project management, IT security, and data protection). 
• Ability to apply experience and confidence to take ownership of EverPure’s solution and create structure when needed to deal with ambiguity or no existing EverPure offering with which to fulfill the customer’s requirements is a must.
•  Must have a  high degree of diplomacy and a strong emotional quotient.
• A customer-first mentality and focus, with a passion to improve our customer’s business through EverPure’s unique technology and business value
• Product experience across a broad cross-section of technology vendors and specific experience in flash storage technologies
• Strong executive presence and ability to evangelize concepts to a wide range of personas and dispositions
• Proficient in driving for results with a sense of accountability and ability to change pace and focus in dynamically evolving hyper-competitive environment

Preferred Qualifications

• 10+ years (industry relevant) vendor (pre-sales, technical) experience covering the Korea and APJ region
• 7+ years business experience with relevant storage, computer applications, File/Object, high performance architectures.
• Participation in technical community leadership programs such as VMware vExpert, Microsoft MVP, Cisco Champion etc
• End-user technology operations or architecture role experience
• Experience selling to large enterprise accounts in a presales technical role
• Proficiency in English and Korean is required.

#LI-ONSITE

We are hiring a Senior Product Policy Manager with expertise in regional compliance and localized policy contextualization for Korea. You will join a growing team that works across the Americas, Europe, Middle East, Africa, LatAm, Oceania, India and Asia-Pacific, and is responsible for aligning Roblox's product with global and regional norms by adapting our policies to evolving international and regional regulations and expectations. 

A member of the Product Policy team, you will have a global impact on our policy and safety strategy. You will collaborate internally with our product, engineering, business, legal, public policy, marketing, communications, and operations teams to help drive the business forward on a foundation of safety & civility. 

You will:

• Collaborate with our Legal and Public Policy teams to articulate Roblox's Safety vision, policies and standards to regulators globally
• Adapt Roblox’s global policies to regional markets and work with our Moderation Operations team to ensure they are effectively enforced
• Analyze the landscape across industry and regulatory activity to proactively anticipate and address risks to Roblox and our users
• Work directly with our product and operations teams to guide the development and use of enforcement systems and safety tools for compliance with Roblox policies and local laws
• Work closely with the Product Policy Manager for Global Age Ratings to ensure compliant game ratings across various regions
• This role requires participation in an on call rotation occasionally 

You have:

• 6+ years of experience in online Trust & Safety and/or Product Policy
• Master’s degree or equivalent experience
• Background in content policy development for global platforms, with a focus on regional policy
• Strong written and verbal communication skills; Able to distill complex issues into their core components, analyze possible solutions, and propose viable policy paths forward 
• Strong product / technical understanding as a foundation for creative problem solving
• Experience working directly with senior company leaders and presenting to executives
• Fluent language skills in English and Korean (Required)
• Knowledge of Korean regulations
• Experience working with the Game Rating and Administration Committee (GRAC) in Korea and the International Age Rating Coalition (IARC)
• Experience working on matters of international policy with global regulators and articulating complex policy issues

역할 : Store Manager 

역할 세부 목표

매장 매니저는 매장 비즈니스의 모든 측면을 이끌고 관리하며 지속적으로 발전시킬 책임이 있습니다. 또한, ALO 미션에 부합하는 긍정적이고 생산성 높은 업무 환경을 조성하고 관리합니다. 그뿐만 아니라 매출 및 수익 세부 목표, 운영 세부 목표, 머천다이징 표준을 지속적으로 달성하고 매우 성공적인 판매, 운영 및 비주얼 팀을 개발해 나가야 합니다.

비즈니스 리더

• 매장 리테일 전략 수립 및 실행
• 고객층 및 경쟁 브랜드와 관련된 국내 시장 지식 보유
• 매장 성공에 영향을 미치는 비즈니스 트렌드 이해
• KPI를 활용하여 비즈니스 성장 전략을 수립하고 지원하는 뛰어난 비즈니스 감각 보유
• 회사 툴, 인센티브 및 전략을 활용해 매출 목표 달성을 지원하여 팀 주도

인재 리더

• 매장 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
• 역량 개발, 성과 관리, 트레이닝, 지속적인 코칭을 통해 성장, 책임, 포용성을 중시하는 환경 조성
• 동료에 대한 인재 분석을 실시하고 주요 역할 및 포지션을 위한 커리어 발전 계획을 수립하여 우수한 인재를 계속해서 유지하고 이직률을 줄임
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축

운영 리더

• 판매 및 서비스, 운영, 비주얼 매니저를 감독하여 모든 주요 전략 실행
• 주요 운영 및 비주얼 가이드라인 실행을 감독하고 지원
• 비즈니스 성과 데이터를 바탕으로 강력한 매장 비주얼 표준 수립
• 안전한 근무 환경을 조성하고 효율적인 운영 지원
• 비즈니스 성과를 내는 동시에 인력 효율성을 유지하도록 스케줄 설정

FLOW 경험 리더

• 다른 부서의 비즈니스 파트너와 협력하여 조직 목표 달성을 지원
• ALO 홍보 대사로서 ALO 미션에 부합하는 문화 확립
• 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유
• 목표와 KPI 달성을 위해 매장 전반에 효과적인 커뮤니케이션 전략 수립 및 구현

매장 매니저 자격 요건

• 리테일 또는 관련 업계 리더십 경력 7년 이상
• MS Office(Word, Excel, Outlook) 관련 실무 지식
• 탁월한 대인 관계 형성 기술과 구두 및 서면 커뮤니케이션 기술
• 빠르게 변화하는 혁신적인 환경에서 비즈니스를 성장시켜 스스로 큰 동기를 부여
• 자기 주도적인 업무 수행 능력, 시간 관리 역량, 책임 의식
• ALO의 기본 원칙 준수 및 체화
• 기업가 정신을 갖추고 경영인 마인드 소유
• 매장의 모든 구역을 계속 다녀야 함
• 최대 22.7kg을 들거나 밀거나 짊어지거나 그 외의 방법으로 옮길 수 있음
• 들고, 구부리고, 무릎을 꿇고, 높은 곳에 올라가고, 기어가거나 몸을 비틀고, 사다리를 안전하게 오르내릴 수 있음
• 근무 내내 서 있고 움직일 수 있음
• 주말 및 공휴일 등 스케줄 근무 가능 (오픈, 마감 모두 포함)
• 서울, 수도권 내 근무 가능자 

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team. 

Business Leader 

• Develop and execute the brand's retail strategies 

• Local market knowledge of clientele base and brand competitors 

• Aware of business trends that relate to the success of the store and brand 

• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies 

• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do 

• Fosters an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  

• Conducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction 

• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Partner with Operations & Visual Manager to maximize inventory accuracy and ensure replenishment needs are met 

• Oversee and support execution of key operational and visual guidelines  

• Champion strong visual standards for the salesfloor by leveraging business performance data 

• Support a safe work environment and efficient operation  

• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 

• Is an ALO ambassador and creates a culture that aligns with our mission 

• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 7+ years of retail or related industry leadership experience  

• Working knowledge of MS Office (Word, Excel and Outlook)  

• Extraordinary interpersonal and communication skills, both verbal and written 

• Highly Motivated by driving business in a fast-paced, innovative environment 

• Business owner mindset with an entrepreneurial spirit  

• Independent work ethic, time management skills, and personal accountability 

• Aligns with and embodies ALO’s Guiding Principles 

• Requires constant movement in and around all areas of store  

• Ability to lift, push, carry or otherwise move up to 50 pounds 

• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder 
• Ability to stand and move for an entire shift 

Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

How to Apply: 

To apply, please submit your complete application package via email to [*], and be sure to include the position title in the subject line. Your application package must include a cover letter and resume. 

Confirmation of Receipt

We will confirm receipt of your application via email, text message, or mail, based on the contact information you provide. If you don't receive a confirmation within [*]  business days, feel free to follow up with us. 

Recruitment Timeline

We will keep you updated on any changes to the recruitment schedule, including delays, via email or text message. Below is the anticipated timeline for the recruitment process: 

• Application Deadline: [*] (e.g., 30 Days from Job Posting Date)
• Initial Application Review: [*] (e.g., within 2 weeks after the application deadline)
• Interviews: [*] (e.g., Within 1 month after the application deadline)
• Final Decision: [*] (e.g., within 2 weeks after the last interview) 

Please note that this timeline is subject to change based on the volume of applications and scheduling requirements. 

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request. 

Notification of Results

We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner. 

#LI-JJ1

#LI-4

#li-onsite

역할 : Store Manager 

역할 세부 목표

매장 매니저는 매장 비즈니스의 모든 측면을 이끌고 관리하며 지속적으로 발전시킬 책임이 있습니다. 또한, ALO 미션에 부합하는 긍정적이고 생산성 높은 업무 환경을 조성하고 관리합니다. 그뿐만 아니라 매출 및 수익 세부 목표, 운영 세부 목표, 머천다이징 표준을 지속적으로 달성하고 매우 성공적인 판매, 운영 및 비주얼 팀을 개발해 나가야 합니다.

비즈니스 리더

• 매장 리테일 전략 수립 및 실행
• 고객층 및 경쟁 브랜드와 관련된 국내 시장 지식 보유
• 매장 성공에 영향을 미치는 비즈니스 트렌드 이해
• KPI를 활용하여 비즈니스 성장 전략을 수립하고 지원하는 뛰어난 비즈니스 감각 보유
• 회사 툴, 인센티브 및 전략을 활용해 매출 목표 달성을 지원하여 팀 주도

인재 리더

• 매장 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
• 역량 개발, 성과 관리, 트레이닝, 지속적인 코칭을 통해 성장, 책임, 포용성을 중시하는 환경 조성
• 동료에 대한 인재 분석을 실시하고 주요 역할 및 포지션을 위한 커리어 발전 계획을 수립하여 우수한 인재를 계속해서 유지하고 이직률을 줄임
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축

운영 리더

• 판매 및 서비스, 운영, 비주얼 매니저를 감독하여 모든 주요 전략 실행
• 주요 운영 및 비주얼 가이드라인 실행을 감독하고 지원
• 비즈니스 성과 데이터를 바탕으로 강력한 매장 비주얼 표준 수립
• 안전한 근무 환경을 조성하고 효율적인 운영 지원
• 비즈니스 성과를 내는 동시에 인력 효율성을 유지하도록 스케줄 설정

FLOW 경험 리더

• 다른 부서의 비즈니스 파트너와 협력하여 조직 목표 달성을 지원
• ALO 홍보 대사로서 ALO 미션에 부합하는 문화 확립
• 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유
• 목표와 KPI 달성을 위해 매장 전반에 효과적인 커뮤니케이션 전략 수립 및 구현

매장 매니저 자격 요건

• 리테일 또는 관련 업계 리더십 경력 7년 이상
• MS Office(Word, Excel, Outlook) 관련 실무 지식
• 탁월한 대인 관계 형성 기술과 구두 및 서면 커뮤니케이션 기술
• 빠르게 변화하는 혁신적인 환경에서 비즈니스를 성장시켜 스스로 큰 동기를 부여
• 자기 주도적인 업무 수행 능력, 시간 관리 역량, 책임 의식
• ALO의 기본 원칙 준수 및 체화
• 기업가 정신을 갖추고 경영인 마인드 소유
• 매장의 모든 구역을 계속 다녀야 함
• 최대 22.7kg을 들거나 밀거나 짊어지거나 그 외의 방법으로 옮길 수 있음
• 들고, 구부리고, 무릎을 꿇고, 높은 곳에 올라가고, 기어가거나 몸을 비틀고, 사다리를 안전하게 오르내릴 수 있음
• 근무 내내 서 있고 움직일 수 있음
• 주말 및 공휴일 등 스케줄 근무 가능 (오픈, 마감 모두 포함)
• 판교점(서울 및 수도권)  근무 가능자 

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team. 

Business Leader 

• Develop and execute the brand's retail strategies 

• Local market knowledge of clientele base and brand competitors 

• Aware of business trends that relate to the success of the store and brand 

• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies 

• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do 

• Fosters an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  

• Conducts ongoing talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction 

• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Partner with Operations & Visual Manager to maximize inventory accuracy and ensure replenishment needs are met 

• Oversee and support execution of key operational and visual guidelines  

• Champion strong visual standards for the salesfloor by leveraging business performance data 

• Support a safe work environment and efficient operation  

• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 

• Is an ALO ambassador and creates a culture that aligns with our mission 

• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 7+ years of retail or related industry leadership experience  

• Working knowledge of MS Office (Word, Excel and Outlook)  

• Extraordinary interpersonal and communication skills, both verbal and written 

• Highly Motivated by driving business in a fast-paced, innovative environment 

• Business owner mindset with an entrepreneurial spirit  

• Independent work ethic, time management skills, and personal accountability 

• Aligns with and embodies ALO’s Guiding Principles 

• Requires constant movement in and around all areas of store  

• Ability to lift, push, carry or otherwise move up to 50 pounds 

• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder 
• Ability to stand and move for an entire shift 

Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

How to Apply: 

To apply, please submit your complete application package via email to [*], and be sure to include the position title in the subject line. Your application package must include a cover letter and resume. 

Confirmation of Receipt

We will confirm receipt of your application via email, text message, or mail, based on the contact information you provide. If you don't receive a confirmation within [*]  business days, feel free to follow up with us. 

Recruitment Timeline

We will keep you updated on any changes to the recruitment schedule, including delays, via email or text message. Below is the anticipated timeline for the recruitment process: 

• Application Deadline: [*] (e.g., 30 Days from Job Posting Date)
• Initial Application Review: [*] (e.g., within 2 weeks after the application deadline)
• Interviews: [*] (e.g., Within 1 month after the application deadline)
• Final Decision: [*] (e.g., within 2 weeks after the last interview) 

Please note that this timeline is subject to change based on the volume of applications and scheduling requirements. 

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request. 

Notification of Results

We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner. 

#LI-JJ1

#LI-4

#li-onsite

역할목표 : Sales Associate (PT30/주30시간)

판매 사원(Sales Associate)은 ALO의 브랜드 경험과 미션을 실현하며 매장의 판매 목표 달성에 기여하는 역할입니다.

진정성 있는 소통, 전문적인 제품 교육, 그리고 ALO 커뮤니티와 문화 소개를 통해 모든 고객에게 자연스럽고 훌륭한 경험을 제공합니다.SA는 기능, 장점, 원단, 활용도, 디자인, 케어 방법 등 전반적인 제품 지식에 능통한 전문가이며, 팀워크와 피드백 중심의 문화를 즐기는 역할입니다. 이 역할은 매장에서의 근무를 기반으로 합니다.

주요 직무 책임

• 매장 리더십 및 회사 목표와 일치하는 방식으로 비즈니스와 매장 환경에 긍정적인 영향을 미칩니다.
• ALO의 Flow 이니셔티브를 리드하여 생산성과 효율성을 극대화하고 판매 목표를 초과 달성합니다.
• 고객 참여를 적극적으로 이끌며, 친절하고 편안하게 쇼핑할 수 있는 환경을 제공합니다.
• 고객과 매일 신뢰 관계를 구축합니다.
• 리더십 팀과 협업하여 각종 리포트를 분석하고 전략을 수립하며, 성과 향상을 위한 실행 계획 수립을 지원합니다.
• 매장 전 영역에서 판매 이니셔티브를 주도하고, 최적의 매장 운영을 위한 인력 운영 솔루션을 제안합니다.
• 매장 목표, 회사 커뮤니케이션, 이니셔티브, 신제품 출시 등 필요한 정보를 숙지하고 고객 대상 교육 이니셔티브를 수행합니다.
• ALO의 비즈니스 모델(리테일, 요가, 카페)을 깊이 있게 이해하고, 자신 있게 소개합니다.
• 회사의 도구, 인센티브, 전략을 활용해 매장 목표 달성을 지원합니다.
• 고객 요구를 빠르고 정확하게 파악하여 만족스러운 쇼핑 경험을 보장합니다.
• 고객과 직원에게 Alo의 제품, 커뮤니티, 문화를 교육합니다.
• 매장 리더십과 함께 우선순위를 파악하고 최상의 운영 전략을 바탕으로 일일 스케줄을 수립 및 운영합니다.
• 배송 처리, 제품 입출고 보조, 비주얼 머천다이징 지원, 데일리 리플레니시 작업 등을 수행합니다.
• 매장 및 백룸의 모든 업무가 회사 정책 및 절차에 따라 정확하게 진행되도록 관리합니다.
• 매장과 백룸 전반을 지속적으로 이동하며 근무해야 하며, 고객 응대 외 시간에는 매장을 깨끗하고 안전하며 효율적으로 유지하기 위한 다양한 업무를 수행합니다.

자격 요건

• 고객 중심의 판매 환경에서 1년 이상의 경력 보유자 우대
• 뛰어난 고객 경험 제공에 대한 열정
• Alo의 핵심 원칙과 가치에 대한 공감 및 실천
• 개인 및 팀 단위 성과 향상에 대한 강한 동기
• 매장 내 모든 공간에서 지속적인 이동이 가능한 분
• 최대 50파운드(약 23kg) 무게를 들거나 밀고 운반할 수 있는 신체 능력
• 들어 올리기, 구부리기, 앉기, 기기, 비틀기, 사다리 오르내리기 등 기본적인 신체 활동 가능자
• 근무 시간 동안 지속적으로 서서 이동할 수 있는 분
• 주말 및 공휴일을 포함한 스케줄 근무가 가능한 분 
• 주30시간 이상 / 주 4-5일 근무가 가능한 분 

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.  

Notification of Results

We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner. 

#LI-JJ1

#LI-2

#li-onsite

역할목표 : Sales Associate (PT30/주30시간)

판매 사원(Sales Associate)은 ALO의 브랜드 경험과 미션을 실현하며 매장의 판매 목표 달성에 기여하는 역할입니다.

진정성 있는 소통, 전문적인 제품 교육, 그리고 ALO 커뮤니티와 문화 소개를 통해 모든 고객에게 자연스럽고 훌륭한 경험을 제공합니다.SA는 기능, 장점, 원단, 활용도, 디자인, 케어 방법 등 전반적인 제품 지식에 능통한 전문가이며, 팀워크와 피드백 중심의 문화를 즐기는 역할입니다. 이 역할은 매장에서의 근무를 기반으로 합니다.

주요 직무 책임

• 매장 리더십 및 회사 목표와 일치하는 방식으로 비즈니스와 매장 환경에 긍정적인 영향을 미칩니다.
• ALO의 Flow 이니셔티브를 리드하여 생산성과 효율성을 극대화하고 판매 목표를 초과 달성합니다.
• 고객 참여를 적극적으로 이끌며, 친절하고 편안하게 쇼핑할 수 있는 환경을 제공합니다.
• 고객과 매일 신뢰 관계를 구축합니다.
• 리더십 팀과 협업하여 각종 리포트를 분석하고 전략을 수립하며, 성과 향상을 위한 실행 계획 수립을 지원합니다.
• 매장 전 영역에서 판매 이니셔티브를 주도하고, 최적의 매장 운영을 위한 인력 운영 솔루션을 제안합니다.
• 매장 목표, 회사 커뮤니케이션, 이니셔티브, 신제품 출시 등 필요한 정보를 숙지하고 고객 대상 교육 이니셔티브를 수행합니다.
• ALO의 비즈니스 모델(리테일, 요가, 카페)을 깊이 있게 이해하고, 자신 있게 소개합니다.
• 회사의 도구, 인센티브, 전략을 활용해 매장 목표 달성을 지원합니다.
• 고객 요구를 빠르고 정확하게 파악하여 만족스러운 쇼핑 경험을 보장합니다.
• 고객과 직원에게 Alo의 제품, 커뮤니티, 문화를 교육합니다.
• 매장 리더십과 함께 우선순위를 파악하고 최상의 운영 전략을 바탕으로 일일 스케줄을 수립 및 운영합니다.
• 배송 처리, 제품 입출고 보조, 비주얼 머천다이징 지원, 데일리 리플레니시 작업 등을 수행합니다.
• 매장 및 백룸의 모든 업무가 회사 정책 및 절차에 따라 정확하게 진행되도록 관리합니다.
• 매장과 백룸 전반을 지속적으로 이동하며 근무해야 하며, 고객 응대 외 시간에는 매장을 깨끗하고 안전하며 효율적으로 유지하기 위한 다양한 업무를 수행합니다.

자격 요건

• 고객 중심의 판매 환경에서 1년 이상의 경력 보유자 우대
• 뛰어난 고객 경험 제공에 대한 열정
• Alo의 핵심 원칙과 가치에 대한 공감 및 실천
• 개인 및 팀 단위 성과 향상에 대한 강한 동기
• 매장 내 모든 공간에서 지속적인 이동이 가능한 분
• 최대 50파운드(약 23kg) 무게를 들거나 밀고 운반할 수 있는 신체 능력
• 들어 올리기, 구부리기, 앉기, 기기, 비틀기, 사다리 오르내리기 등 기본적인 신체 활동 가능자
• 근무 시간 동안 지속적으로 서서 이동할 수 있는 분
• 주말 및 공휴일을 포함한 스케줄 근무가 가능한 분 
• PT30 - 주30, 주 4-5일(1일 6-8시간) 근무가 가능한 분 

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.  

Notification of Results

We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner. 

#LI-JJ1

#LI-2

#li-onsit

역할목표 : Sales Associate (PT30/주30시간)

판매 사원(Sales Associate)은 ALO의 브랜드 경험과 미션을 실현하며 매장의 판매 목표 달성에 기여하는 역할입니다.

진정성 있는 소통, 전문적인 제품 교육, 그리고 ALO 커뮤니티와 문화 소개를 통해 모든 고객에게 자연스럽고 훌륭한 경험을 제공합니다.

SA는 기능, 장점, 원단, 활용도, 디자인, 케어 방법 등 전반적인 제품 지식에 능통한 전문가이며, 팀워크와 피드백 중심의 문화를 즐기는 역할입니다. 이 역할은 매장에서의 근무를 기반으로 합니다.

주요 직무 책임

• 매장 리더십 및 회사 목표와 일치하는 방식으로 비즈니스와 매장 환경에 긍정적인 영향을 미칩니다.
• ALO의 Flow 이니셔티브를 리드하여 생산성과 효율성을 극대화하고 판매 목표를 초과 달성합니다.
• 고객 참여를 적극적으로 이끌며, 친절하고 편안하게 쇼핑할 수 있는 환경을 제공합니다.
• 고객과 매일 신뢰 관계를 구축합니다.
• 리더십 팀과 협업하여 각종 리포트를 분석하고 전략을 수립하며, 성과 향상을 위한 실행 계획 수립을 지원합니다.
• 매장 전 영역에서 판매 이니셔티브를 주도하고, 최적의 매장 운영을 위한 인력 운영 솔루션을 제안합니다.
• 매장 목표, 회사 커뮤니케이션, 이니셔티브, 신제품 출시 등 필요한 정보를 숙지하고 고객 대상 교육 이니셔티브를 수행합니다.
• ALO의 비즈니스 모델(리테일, 요가, 카페)을 깊이 있게 이해하고, 자신 있게 소개합니다.
• 회사의 도구, 인센티브, 전략을 활용해 매장 목표 달성을 지원합니다.
• 고객 요구를 빠르고 정확하게 파악하여 만족스러운 쇼핑 경험을 보장합니다.
• 고객과 직원에게 ALO의 제품, 커뮤니티, 문화를 교육합니다.
• 매장 리더십과 함께 우선순위를 파악하고 최상의 운영 전략을 바탕으로 일일 스케줄을 수립 및 운영합니다.
• 배송 처리, 제품 입출고 보조, 비주얼 머천다이징 지원, 데일리 리플레니시 작업 등을 수행합니다.
• 매장 및 백룸의 모든 업무가 회사 정책 및 절차에 따라 정확하게 진행되도록 관리합니다.
• 매장과 백룸 전반을 지속적으로 이동하며 근무해야 하며, 고객 응대 외 시간에는 매장을 깨끗하고 안전하며 효율적으로 유지하기 위한 다양한 업무를 수행합니다.

자격 요건

• 고객 중심의 판매 환경에서 1년 이상의 경력 보유자 우대
• 뛰어난 고객 경험 제공에 대한 열정
• ALO의 핵심 원칙과 가치에 대한 공감 및 실천
• 개인 및 팀 단위 성과 향상에 대한 강한 동기
• 매장 내 모든 공간에서 지속적인 이동이 가능한 분
• 최대 50파운드(약 23kg) 무게를 들거나 밀고 운반할 수 있는 신체 능력
• 들어 올리기, 구부리기, 앉기, 기기, 비틀기, 사다리 오르내리기 등 기본적인 신체 활동 가능자
• 근무 시간 동안 지속적으로 서서 이동할 수 있는 분
• 주말 및 공휴일을 포함한 스케줄 근무가 가능한 분
• 주 30시간 이상 근무가 가능하신 분 (주4-5일)

Role Objective 

Role Objective 

The Sales Associate works to achieve store sales goals by setting the Alo experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading Alo’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the Alo business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies Alo’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.  

Notification of Results

We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner. 

#LI-JJ1

#LI-2

#li-onsite

역할목표 : Sales Associate (PT30/주30시간)

역할 세부 목표

판매 사원(Sales Associate)은 ALO의 브랜드 경험과 미션을 실현하며 매장의 판매 목표 달성에 기여하는 역할입니다.

진정성 있는 소통, 전문적인 제품 교육, 그리고 ALO 커뮤니티와 문화 소개를 통해 모든 고객에게 자연스럽고 훌륭한 경험을 제공합니다.SA는 기능, 장점, 원단, 활용도, 디자인, 케어 방법 등 전반적인 제품 지식에 능통한 전문가이며, 팀워크와 피드백 중심의 문화를 즐기는 역할입니다. 이 역할은 매장에서의 근무를 기반으로 합니다.

주요 직무 책임

• 매장 리더십 및 회사 목표와 일치하는 방식으로 비즈니스와 매장 환경에 긍정적인 영향을 미칩니다.
• ALO의 Flow 이니셔티브를 리드하여 생산성과 효율성을 극대화하고 판매 목표를 초과 달성합니다.
• 고객 참여를 적극적으로 이끌며, 친절하고 편안하게 쇼핑할 수 있는 환경을 제공합니다.
• 고객과 매일 신뢰 관계를 구축합니다.
• 리더십 팀과 협업하여 각종 리포트를 분석하고 전략을 수립하며, 성과 향상을 위한 실행 계획 수립을 지원합니다.
• 매장 전 영역에서 판매 이니셔티브를 주도하고, 최적의 매장 운영을 위한 인력 운영 솔루션을 제안합니다.
• 매장 목표, 회사 커뮤니케이션, 이니셔티브, 신제품 출시 등 필요한 정보를 숙지하고 고객 대상 교육 이니셔티브를 수행합니다.
• ALO의 비즈니스 모델(리테일, 요가, 카페)을 깊이 있게 이해하고, 자신 있게 소개합니다.
• 회사의 도구, 인센티브, 전략을 활용해 매장 목표 달성을 지원합니다.
• 고객 요구를 빠르고 정확하게 파악하여 만족스러운 쇼핑 경험을 보장합니다.
• 고객과 직원에게 Alo의 제품, 커뮤니티, 문화를 교육합니다.
• 매장 리더십과 함께 우선순위를 파악하고 최상의 운영 전략을 바탕으로 일일 스케줄을 수립 및 운영합니다.
• 배송 처리, 제품 입출고 보조, 비주얼 머천다이징 지원, 데일리 리플레니시 작업 등을 수행합니다.
• 매장 및 백룸의 모든 업무가 회사 정책 및 절차에 따라 정확하게 진행되도록 관리합니다.
• 매장과 백룸 전반을 지속적으로 이동하며 근무해야 하며, 고객 응대 외 시간에는 매장을 깨끗하고 안전하며 효율적으로 유지하기 위한 다양한 업무를 수행합니다.

자격 요건

• 고객 중심의 판매 환경에서 1년 이상의 경력 보유자 우대
• 뛰어난 고객 경험 제공에 대한 열정
• Alo의 핵심 원칙과 가치에 대한 공감 및 실천
• 개인 및 팀 단위 성과 향상에 대한 강한 동기
• 매장 내 모든 공간에서 지속적인 이동이 가능한 분
• 최대 50파운드(약 23kg) 무게를 들거나 밀고 운반할 수 있는 신체 능력
• 들어 올리기, 구부리기, 앉기, 기기, 비틀기, 사다리 오르내리기 등 기본적인 신체 활동 가능자
• 근무 시간 동안 지속적으로 서서 이동할 수 있는 분
• 주말 및 공휴일을 포함한 스케줄 근무가 가능한 분 
• 주30시간 이상 / 주 4-5일 근무가 가능한 분 

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.  

Notification of Results

We will notify all applicants of the hiring decision via email or text message. We appreciate your patience throughout this process and will ensure that all applicants receive updates in a timely manner. 

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Assistant Store Manager - Sales & Service (Sales&Service Manager)

Assistant Store Manager - Operations & Visual (Operations&Visual Manager, 경우에 따라 두 카테고리가 나뉘어질 수 있습니다.)

Sales&Service Manager

판매 및 서비스 매니저는 매장 리더십 팀의 일원으로서, 매장 내 ALO 비즈니스 및 고객 경험을 담당합니다. 비즈니스 목표치, 판매, 고객 경험 그리고 ALO 가치관을 실천하는 인재 육성에 열정적입니다. 이 역할의 목표는 고객에게 탁월한 매장 경험을 제공하게 하는 것입니다. 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.

판매 및 서비스 리더

• 총괄 매니저와 파트너로서 협력하여 판매 기회를 살피고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
• 고객과의 상호작용 및 기술적인 제품 안내 수준을 평가하고 팀원이 부족한 점을 보완하는 데 도움이 되는 피드백과 코칭을 제공하는 방식으로 판매 및 서비스 팀을 감독하여 매장에서의 탁월한 고객 경험 제공을 지원
• 매일 지속적으로 고객과 관계 형성
• 인력 솔루션을 개발하여 효과적인 매장 운영을 돕고, 매장 전반의 판매 이니셔티브를 주도
• 총괄 매니저와 파트너로서 협력하여 매장의 판매 및 서비스 전략을 수립하고 판매 및 서비스 팀과 함께 구현

비즈니스 리더

• 총괄 매니저와 파트너로서 협력하여 미팅 및 콘퍼런스 콜에서 비즈니스를 대표
• 총괄 매니저와 파트너로서 협력하여 예산, 보고서 및 기타 비즈니스 데이터(비용, 판매율 등의 지표 포함)를 검토 및 모니터링하고, 계획 프로세스에 필요한 정보(분기별 비즈니스 검토 결과 및 판매 계획 등)를 총괄 매니저에게 제공
• 최적의 성과를 보장하는 데 필요한 워크플로와 비즈니스 요구를 미리 계획

인재 리더

• 판매, 서비스, 커뮤니티 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
• 운영 및 비주얼 팀 전반에 책임감, 지속적인 코칭, 인재 육성, 효과적인 커뮤니케이션을 정기적으로 장려하여 팀 주도
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축
• 총괄 매니저/매장 매니저와 파트너로서 협력하여 최고의 비즈니스 전략에 우선순위를 둔 효과적인 스케줄 수립

비즈니스 파트너

• ALO 판매 및 서비스 모델을 기반으로 특정 경험 제공의 실행을 감독하여 운영 효율성 유지
• 총괄/매장 매니저와 파트너로서 협력하고 그들의 비전을 구현하며, 지시에 따라 다른 부서의 비즈니스 파트너와 협업하여 모든 수준의 조직 목표 달성을 지원
• 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture

Operations&Visual Manager

역할 세부 목표

운영 및 비주얼 매니저는 매장 리더십 팀의 일원으로서 매장 내 ALO 운영 및 비주얼 전략을 담당합니다. 또한 재고 관리, 인력 계획, 스케줄 관리, 비주얼 구현에 열정적이며, 효율적이고 효과적인 매장 운영에 집중합니다. 이 역할의 목표는 매장이 언제든지 고객을 맞이할 만반의 준비를 갖추게 하는 것입니다. 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.

운영 및 비주얼 리더

• 주요 운영 및 비주얼 프로세스 실행을 감독하고 지원
• 총괄 매니저와 파트너로서 협력하여 재고 정확성 이슈를 조사하고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
• 비즈니스 성과 데이터를 바탕으로 강력한 매장 비주얼 표준 수립
• 재고 품목 개수의 정확성을 보장하고 효과적인 제품 입고를 위해 직원 근무 시간을 조율하여 판매율 관리 지원
• 안전한 근무 환경을 조성하고 효율적인 운영 지원

비즈니스 리더

• 총괄 매니저와 파트너로서 협력하여 미팅 및 콘퍼런스 콜에서 비즈니스를 대표
• 총괄 매니저와 파트너로서 협력하여 예산, 보고서 및 기타 비즈니스 데이터(비용, 판매율 등의 지표 포함)를 검토 및 모니터링하고, 계획 프로세스에 필요한 정보(분기별 비즈니스 검토 결과 및 판매 계획 등)를 총괄 매니저에게 제공
• 최적의 성과를 보장하는 데 필요한 워크플로와 비즈니스 요구를 미리 계획

인재 리더

• 운영 및 비주얼 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
• 운영 및 비주얼 팀 전반에 책임감, 지속적인 코칭, 인재 육성, KPI 또는 결과 중심의 효과적인 커뮤니케이션 장려를 통해 팀 주도
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축
• 총괄/매장 매니저와 파트너로서 협력하여 최고의 비즈니스 전략에 우선순위를 둔 효과적인 스케줄 수립

FLOW 경험 리더

• FLOW 경험 제공을 감독하는 동시에 운영 효율성 유지
• 총괄/매장 매니저와 파트너로서 협력하고 그들의 비전을 구현하며, 지시에 따라 다른 부서의 비즈니스 파트너와 협업하여 조직의 목표 달성을 지원하고 재고 및 판매 공간의 KPI 달성
• 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유

Objective 

The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Supports a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

자격 요건

• 리테일 또는 관련 업계 리더십 경력 3~5년
• MS Office(Word, Excel, Outlook) 관련 실무 지식
• 탁월한 대인 관계 형성 기술과 구두 및 서면 커뮤니케이션 기술
• 변화하는 환경에서 여러 업무를 동시에 처리할 수 있는 능력으로 민첩성 발휘
• 자기 주도적인 업무 수행 능력, 시간 관리 역량, 책임 의식
• 매장의 모든 구역을 계속 이동해야 함
• ALO의 기본 원칙 준수 및 체화
• 최대 22.7kg을 들거나 밀거나 짊어지거나 그 외의 방법으로 옮길 수 있음
• 들고, 구부리고, 무릎을 꿇고, 높은 곳에 올라가고, 기어가거나 몸을 비틀고, 사다리를 안전하게 오르내릴 수 있음
• 근무 내내 서 있고 움직일 수 있음
• 주말 및 공휴일, 오픈/마감조 근무 가능 
• 서울, 수도권 내 근무 가능

스케줄

비즈니스와 팀의 요구를 충족할 수 있는 균형 잡힌 스케줄 계획을 위해, 모든 정규직 직원은 매장 오픈 시간, 매장 마감 시간 그리고 주말에 근무할 수 있어야 합니다. 모든 직원은 예외 없이 미국 추수감사절(블랙 프라이데이, 추수감사절 주말 포함)부터 연말 시즌 마지막(1월 첫째 주)까지로 (로컬사정에 따라 해당 기간은 변경될 수 있습니다.) 회사가 규정한 휴가 금지 기간에 근무할 수 있어야 합니다.

문서 보존 및 반환 정책

모든 지원서 자료는 채용 프로세스 종료 시점까지 보존됩니다. 채용 프로세스가 종료되면 모든 전자 지원서 파일이 지원서 제출일로부터 180일 이내에 안전하게 삭제 또는 폐기됩니다. 지원서를 우편으로 제출한 경우, 반환을 요청할 수 있습니다. 자료를 반환받길 원한다면 채용 프로세스 종료 후 14일 이내에 요청하세요. 요청일로부터 14일 이내에 우편으로 발송되며, 관련 비용은 본인 부담입니다.

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.

#LI-JJ1

#LI-4

#li-onsite

Assistant Store Manager - Sales & Service (Sales&Service Manager)

Assistant Store Manager - Operations & Visual (Operations&Visual Manager, 경우에 따라 두 카테고리가 나뉘어집니다.) 

Sales&Service Manager

판매 및 서비스 매니저는 매장 리더십 팀의 일원으로서, 매장 내 ALO 비즈니스 및 고객 경험을 담당합니다. 비즈니스 목표치, 판매, 고객 경험 그리고 ALO 가치관을 실천하는 인재 육성에 열정적입니다. 이 역할의 목표는 고객에게 탁월한 매장 경험을 제공하게 하는 것입니다. 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.

판매 및 서비스 리더

• 총괄 매니저와 파트너로서 협력하여 판매 기회를 살피고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
• 고객과의 상호작용 및 기술적인 제품 안내 수준을 평가하고 팀원이 부족한 점을 보완하는 데 도움이 되는 피드백과 코칭을 제공하는 방식으로 판매 및 서비스 팀을 감독하여 매장에서의 탁월한 고객 경험 제공을 지원
• 매일 지속적으로 고객과 관계 형성
• 인력 솔루션을 개발하여 효과적인 매장 운영을 돕고, 매장 전반의 판매 이니셔티브를 주도
• 총괄 매니저와 파트너로서 협력하여 매장의 판매 및 서비스 전략을 수립하고 판매 및 서비스 팀과 함께 구현

비즈니스 리더

• 총괄 매니저와 파트너로서 협력하여 미팅 및 콘퍼런스 콜에서 비즈니스를 대표
• 총괄 매니저와 파트너로서 협력하여 예산, 보고서 및 기타 비즈니스 데이터(비용, 판매율 등의 지표 포함)를 검토 및 모니터링하고, 계획 프로세스에 필요한 정보(분기별 비즈니스 검토 결과 및 판매 계획 등)를 총괄 매니저에게 제공
• 최적의 성과를 보장하는 데 필요한 워크플로와 비즈니스 요구를 미리 계획

인재 리더

• 판매, 서비스, 커뮤니티 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
• 운영 및 비주얼 팀 전반에 책임감, 지속적인 코칭, 인재 육성, 효과적인 커뮤니케이션을 정기적으로 장려하여 팀 주도
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축
• 총괄 매니저/매장 매니저와 파트너로서 협력하여 최고의 비즈니스 전략에 우선순위를 둔 효과적인 스케줄 수립

비즈니스 파트너

• ALO 판매 및 서비스 모델을 기반으로 특정 경험 제공의 실행을 감독하여 운영 효율성 유지
• 총괄/매장 매니저와 파트너로서 협력하고 그들의 비전을 구현하며, 지시에 따라 다른 부서의 비즈니스 파트너와 협업하여 모든 수준의 조직 목표 달성을 지원
• 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture

Operations&Visual Manager

역할 세부 목표

운영 및 비주얼 매니저는 매장 리더십 팀의 일원으로서 매장 내 ALO 운영 및 비주얼 전략을 담당합니다. 또한 재고 관리, 인력 계획, 스케줄 관리, 비주얼 구현에 열정적이며, 효율적이고 효과적인 매장 운영에 집중합니다. 이 역할의 목표는 매장이 언제든지 고객을 맞이할 만반의 준비를 갖추게 하는 것입니다. 판매 공간과 지원 공간을 포함한 매장 곳곳을 계속 다녀야 합니다. 고객을 지원하지 않을 때는 매장을 청결하고 안전하며 쾌적하게 유지하고 효율적인 운영을 돕기 위해 필요한 다른 업무를 자발적으로 수행해야 합니다.

운영 및 비주얼 리더

• 주요 운영 및 비주얼 프로세스 실행을 감독하고 지원
• 총괄 매니저와 파트너로서 협력하여 재고 정확성 이슈를 조사하고 근본 원인을 분석하여 프로세스 문제 또는 시스템과의 차이를 보고
• 비즈니스 성과 데이터를 바탕으로 강력한 매장 비주얼 표준 수립
• 재고 품목 개수의 정확성을 보장하고 효과적인 제품 입고를 위해 직원 근무 시간을 조율하여 판매율 관리 지원
• 안전한 근무 환경을 조성하고 효율적인 운영 지원

비즈니스 리더

• 총괄 매니저와 파트너로서 협력하여 미팅 및 콘퍼런스 콜에서 비즈니스를 대표
• 총괄 매니저와 파트너로서 협력하여 예산, 보고서 및 기타 비즈니스 데이터(비용, 판매율 등의 지표 포함)를 검토 및 모니터링하고, 계획 프로세스에 필요한 정보(분기별 비즈니스 검토 결과 및 판매 계획 등)를 총괄 매니저에게 제공
• 최적의 성과를 보장하는 데 필요한 워크플로와 비즈니스 요구를 미리 계획

인재 리더

• 운영 및 비주얼 팀이 ALO의 미션과 기본 원칙을 실천하여 고객에게 ALO의 정체성, ALO가 하는 일, 그 일을 하는 이유를 효과적으로 전달하도록 지원
• 운영 및 비주얼 팀 전반에 책임감, 지속적인 코칭, 인재 육성, KPI 또는 결과 중심의 효과적인 커뮤니케이션 장려를 통해 팀 주도
• 승계 계획 및 채용 전략을 통해 내부 및 외부 파이프라인 구축
• 총괄/매장 매니저와 파트너로서 협력하여 최고의 비즈니스 전략에 우선순위를 둔 효과적인 스케줄 수립

FLOW 경험 리더

• FLOW 경험 제공을 감독하는 동시에 운영 효율성 유지
• 총괄/매장 매니저와 파트너로서 협력하고 그들의 비전을 구현하며, 지시에 따라 다른 부서의 비즈니스 파트너와 협업하여 조직의 목표 달성을 지원하고 재고 및 판매 공간의 KPI 달성
• 비즈니스 요구와 브랜드 문화의 균형을 통해 조직을 원활하게 운영하는 능력 보유

Objective 

The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Supports a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

자격 요건

• 리테일 또는 관련 업계 리더십 경력 3~5년
• MS Office(Word, Excel, Outlook) 관련 실무 지식
• 탁월한 대인 관계 형성 기술과 구두 및 서면 커뮤니케이션 기술
• 변화하는 환경에서 여러 업무를 동시에 처리할 수 있는 능력으로 민첩성 발휘
• 자기 주도적인 업무 수행 능력, 시간 관리 역량, 책임 의식
• 매장의 모든 구역을 계속 이동해야 함
• ALO의 기본 원칙 준수 및 체화
• 최대 22.7kg을 들거나 밀거나 짊어지거나 그 외의 방법으로 옮길 수 있음
• 들고, 구부리고, 무릎을 꿇고, 높은 곳에 올라가고, 기어가거나 몸을 비틀고, 사다리를 안전하게 오르내릴 수 있음
• 근무 내내 서 있고 움직일 수 있음
• 주말 및 공휴일, 오픈/마감조 근무 가능 
• 서울, 수도권 내 근무 가능

스케줄

비즈니스와 팀의 요구를 충족할 수 있는 균형 잡힌 스케줄 계획을 위해, 모든 정규직 직원은 매장 오픈 시간, 매장 마감 시간 그리고 주말에 근무할 수 있어야 합니다. 모든 직원은 예외 없이 미국 추수감사절(블랙 프라이데이, 추수감사절 주말 포함)부터 연말 시즌 마지막(1월 첫째 주)까지로 (로컬사정에 따라 해당 기간은 변경될 수 있습니다.) 회사가 규정한 휴가 금지 기간에 근무할 수 있어야 합니다.

문서 보존 및 반환 정책

모든 지원서 자료는 채용 프로세스 종료 시점까지 보존됩니다. 채용 프로세스가 종료되면 모든 전자 지원서 파일이 지원서 제출일로부터 180일 이내에 안전하게 삭제 또는 폐기됩니다. 지원서를 우편으로 제출한 경우, 반환을 요청할 수 있습니다. 자료를 반환받길 원한다면 채용 프로세스 종료 후 14일 이내에 요청하세요. 요청일로부터 14일 이내에 우편으로 발송되며, 관련 비용은 본인 부담입니다.

Document Retention and Return Policy

We will retain all application materials until the hiring process is complete. Once the process is over, all electronic application files will be securely deleted or destroyed no later than 180 days of the application submission date. If you submit your application by mail, you may request to have your materials returned. To do so, please contact us within 14 days of the end of the recruitment process, and we will mail your documents back to you at your expense within 14 days of your request.

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Job's mission

As a key member of our Global Supplier Development team, this role supports the organization's objective to strengthen supplier capability, elevate design and manufacturing performance, and ensure long-term supply resilience across our global network. The mission of the team is to proactively build supplier maturity, drive continuous improvement, and align supplier capability growth with mid- and long-term category strategies to support product quality, operational excellence, and New Product Introduction (NPI) readiness.

What you will be working on

• Assess supplier quality and technology gaps, and execute plans to address them.
• Review and influence Design Engineering early in design phase to achieve target costs and DFx. Identify areas for cost down during design phase plus manufacturing methods and eliminate waste.
• Evaluate supplier processes and risks; collaborate to improve capabilities through lean supplier development methods (i.e. six sigma) and implement mitigation plans.
• Apply engineering and material science expertise with suppliers to boost capacity, product quality, yield and reduce costs.
• Partner with Category leaders to drive long-term category strategies to support aggressive production scaling.
• Align development efforts with long-term category strategies and develop partners within the suppliers.
• Conduct on-site supplier assessments (capabilities, MSA, PCS/SPCE, etc) and identify gaps during selection.
• Implement improvement plans with suppliers to ensure readiness and support NPI.
• Coordinate globally with Business/Key Product Unit Engineering teams to meet end-use specifications.
• Advance manufacturing capabilities, DFMEA / FMEA, and implement Process Control Systems, PFMEA, at key sites.
• Support statistical PCS / SPC (lean six sigma) data analysis for internal and external stakeholders.
• Perform root cause failure analysis and report findings to relevant teams.
• Lead supplier engagement, support surveillance audits, and qualification activities globally.
• Independently manage supplier improvement projects, including onboarding training and qualification.
• Oversee multiple projects to resolve issues and enhance product performance, reliability, and efficiency.
• Lead / mentor group of Supplier Development team on best practices and develop skillsets to support group growth and expansion

What we are looking for

• MS, or PhD preferred, in Engineering, Science, or related technical field (Engineering, Physics, Material Sciences) relevant to semiconductor equipment, or proven expertise.
• At least 10 years of experience or significant expertise in engineering, designing, and manufacturing of complex mechanical systems.
• Experience in the semiconductor capital equipment industry with technical background in semiconductor manufacturing technologies required.
• Strong English communication skills for complex technical topics.
• Effective collaboration across regions, cultures, and disciplines.
• Proven Lead Engineer in matrix environments and ability to work independently while managing a team.
• Proficient in project and time management skills required
• Drive business process efficiencies and improvements with key internal stakeholders

Candidate should have knowledge of the following tools, but will be trained to more advanced levels in:

• Applied Operational and Engineering Statistical Methods
• Process Control Systems (PCS) and Statistical Process Control (SPC)
• FMEA include Design FMEA (DFMEA) and Process FMEA (PFMEA)
• Structured Problem Solving (8D) and Effective Problem Solving (EPS)
• Operational Excellence tools including Failure Analysis, Lean Manufacturing, Value Stream Mapping
• Project Management, Team Management, Escalation Management and Communication Techniques across a broad range of business escalation types, (Customer, Supplier, Technical, Manufacturing, etc.)
• Should costing estimate modeling (aPriori)

Okta & Auth0 Sales Team

Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications.

As an Account Executive for Auth0 in Korea, you will be the driving force behind our territory growth. This is a versatile role where you will be responsible for the entire market spectrum—from winning high-growth "net-new" logos to cultivating deep, transformative relationships with our most significant existing customers. You will work closely with the Korean partner ecosystem, resellers, and distributors to provide value to Korea’s most mature Product Development teams (Engineering, Product, Security, and Architecture).

What you’ll be doing:

• Strategic Planning: Build and execute a comprehensive territory plan to guide your long-term approach to net-new logo pipeline generation.
• Revenue Delivery: Consistently meet and exceed revenue targets to support year-over-year growth within the Korean market.
• Account Strategy: Identify, develop, and execute strategies for high-potential accounts to drive sales opportunities and deliver predictable bookings.
• Executive Alignment: Target and gain access to C-level leaders and decision-makers, building a robust network of influence within prospect accounts.
• Stakeholder Management: Highly experienced in running Quarterly Business Reviews (QBRs) and maintaining executive stakeholder alignment.
• Full Sales Cycle: Scope, negotiate, and close complex agreements, ensuring a seamless transition from initial pitch to final contract.
• Ecosystem Collaboration: Access and utilize the Okta/Auth0 ecosystem (xDRs, Partners, Presales, Customer First) and maintain a proven track record of partnering with key SIs and Cloud providers like AWS.
• Technical Advocacy: Create compelling artifacts, documents, and presentations to convey technical ideas to both practitioners and executives.
• Travel: Travel as necessary to build and nurture face-to-face relationships with customers and prospects across the region.

What you’ll bring to the role:

• Experience: 7+ years of success in growing revenue for sophisticated, complex enterprise SaaS products (ideally within the Korean market).
• Persona Mastery: Proven ability to evangelize, educate, and create demand within Product, Digital, and Engineering organizations. You have a track record of closing deals with Product Managers, Head of Engineering, and CISOs.
• Technical Discovery: Deep discovery skills that resonate with the developer community; you must have a strong grasp of the product development lifecycle, DevOps, engineering terminology, and product management.
• Business Value Mapping: Strong technical acumen with the ability to connect a technical "feature" sale to a company’s broader business and digital transformation outcomes.
• Communication: Outstanding presentation skills with audiences of all levels—from Developers/Architects to C-Suite Executives.
• Framework Expertise: Expertise using a Sales Framework such as MEDDPICC, Challenger, or Sandler (Okta utilizes MEDDPICC).
• Operational Excellence: High-level energy and rigor regarding CRM hygiene, accurate forecasting, and opportunity management.
• Language: Native-level fluency in Korean and professional proficiency in English.
• Mindset: Confident and self-driven, yet possessing the humility required to work effectively in a high-growth team environment.

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P13484_3419846

Overview:

The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

Are you looking to advance your career and hone your project, people, and relationship management skills? Would you thrive in a fast-paced, team-focused environment where everyone works hard, plays hard, and is rewarded for their individual contributions?

If so, this Project Manager, Client Service position at Guidepoint may have your name on it. 

This is a hybrid role based in Seoul.

What You'll Do:

• Serve as the main point of contact responsible for the day-to-day relationship and service delivery for our clients
• Work with and manage a team of Associates to execute requests for clients who are conducting research and due diligence on industry trends, market opportunities, new products and technologies, and more
• Provide training to Associates regarding best practices around prospective Advisor sourcing, recruiting, interaction, and screening to provide the best Advisor match for each client project
• Work closely with the Business Development teams to optimize your clients’ use of Guidepoint’s services
• Work with other Project Managers on the team to provide industry guidance for projects and workshops

What You Have:

• Bachelor’s degree
• Native Level of Korean and fluency in English
• 3+ years of experience client or account management experience
• Previous project management and/ or people management experience
• Experience working in market research, agency, or consulting industries is preferred
• Excellent written and verbal communication skills
• Effective time management and organizational skills
• Demonstrated ability to work both individually and as part of a team
• Ability to work in a fast-paced entrepreneurial environment

What We Offer:

• Hybrid work environment, 2 days work from home
• Competitive compensation
• Generous paid annual leave 
• Casual and entrepreneurial work environment
• Central office location

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

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SLSQ427R79

As part of our accelerating growth, Databricks is looking for a dynamic Digital Native Account Executive to join us in Seoul, Korea. This is an exciting Sales role that will make an important impact on the revenue and expansion of our business. As a Digital Native Account Executive, your mission will be to acquire and grow some of our focus customers. You know how to sell within a variety of Digital Native Business vertical domains and can guide deals forward to compress decision cycles. You love understanding a product in-depth and are passionate about communicating its value to customers and partners. Always prospecting for new opportunities, you will close new accounts while growing our business in existing accounts. You will report to the Director of Sales, Korea.

The impact you will have:

• Evangelize Databricks' Unified Analytics Platform powered by Spark and launch the Databricks brand in Enterprise Accounts across all industries
• Prospect, identify and source new sales opportunities, building pipeline individually and with the Databricks SDR team
• Engage with business and technical decision makers and lead them through the evaluation and buying process
• Exceed individual activity, pipeline and annual revenue targets
• Engage with and drive business through local partners (technology partners, ISVs, SIs and GSIs)
• Drive customer success and upsell in existing customers
• Create a Territory Strategy

What we look for:

• Proven success in Enterprise Sales roles, ideally in Big Data, Cloud, or SaaS technology
• Demonstrable experience of selling innovation, ideally in Big Data, Cloud, or SaaS technology
• Solution and business-outcomes focused sales approach (Command of the Message, MEDDPIC, Challenger Sale)
• Ability to simply articulate intricate cloud & big data technologies and their business value for the customer
• Proven success and upward trajectory in whatever you have done
• Bachelors Degree and 8+ years of full sales cycle experience selling SaaS solutions to Enterprise Customers

Responsibilities

We are looking for an exceptional Technical Consultant II (Post Sales) to join our growing team. In this role, you will assist customers in adopting the Workato platform for integration and automation from both business and technical perspectives. You will be defining and driving best practices working with customer business and technical stakeholders. You will help Workato extend the functionality of our product and continuously improve our engagement best practices. This is a remote role, candidates based anywhere in Korea are welcome to apply! In this role, your responsibilities would include -

• Onboarding new customers onto Workato’s platform by providing technical consulting, guidance, and enablement to customers to achieve value quickly   

• Engaging with customers to gather integration and automation requirements and leading the solution design process jointly with customers

• Sharing best practices from a business and technical perspective, related to deployment models, governance structures, integration design, and build

• Working closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for Workato platform enhancements, while managing customer expectations

• Becoming a Workato evangelist with the ability to demonstrate how Workato can drive business automation in both direct deployments and embedded solutions across a broad set of industries

• Becoming a trusted customer advisor and a customer advocate within Workato

• Participating in and conducting post-onboarding deployment health checks and guidance on integration and process optimizations

• Contributing to the growth of our technical consulting team by creating or enhancing content such as presentations, demos, best practices, architecture patterns, and online courses for use by both customers and enabling our extended team

• Prioritizing and delivering an outstanding customer service experience to Workato customers

• Manage multiple priorities and projects simultaneously, as well as any other duties that may be assigned from time to time

Requirements

Qualifications / Experience / Technical Skills

• 3+ years of hands-on experience in solutions and implementation consulting

• Knowledge and understanding of integrations and system design principles

• Good understanding of technology and industry trends, especially in the app integration space

• Good understanding of database technologies, such as SQL and Postgres

• Demonstrated good understanding of on-premise infrastructure & cloud-based deployments, configurations along with monitoring & management

• Demonstrated understanding of the SDLC & end-to-end experience in developing, supporting & troubleshooting integrations

• Demonstrated ability to create quality technical documentation 

• Experience working with at least one (1) Integration Platform, such as Workato, Tray, TIBCO, Dell Boomi, MuleSoft, WebMethods, Oracle Integration Suite

• Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / SAP is a plus

• Experience with web development frameworks and knowledge of JS frontend and backend is a plus

• Experience with OEM or embedded SaaS solutions is a plus

• Experience embedding third-party integrations or iFrames into web app is a plus

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact

• Critical thinking, and analytical skills with an entrepreneurial and proactive mindset

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research and quickly synthesize ideas, information, and options

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

Job Req ID: 2578

직무 개요

사이버 보안 서비스 딜리버리 엔지니어는 고객사를 대상으로 자사의 보안 솔루션을 지원하는 핵심 기술 직무입니다. 가치 증명(POV) 및 개념 증명(POC) 시연을 통해 솔루션의 작동 방식과 이점을 고객에게 제시하는 역할을 수행합니다. 또한, 한국의 보안 컴플라이언스(규제 준수) 관련 업무를 담당하여, 고객사가 개인정보 보호법(PIPA) 등의 규정을 이해하고 필요한 점검을 통과할 수 있도록 지원합니다. 고객과 직접 소통하며 솔루션 구축 및 조정, 시스템 상태 점검, 기술 가이드를 제공함으로써 원활한 서비스와 명확한 커뮤니케이션을 바탕으로 강력한 고객 관계를 구축하는 데 기여합니다.

주요 역할 및 책임

1. 기술 서비스 딜리버리 및 검증

• 사이버 보안 솔루션의 배포 및 구성을 주도하며, 고객 환경에 원활하게 통합되도록 보장합니다.

• 가치 증명(POV) 및 개념 증명(POC) 프로젝트를 수행하여 자사 솔루션의 효과와 실질적인 이점을 고객에게 입증합니다.

• 배포된 보안 솔루션에 대한 심층적인 기술 지원 및 트러블슈팅을 제공하며, 복잡한 문제를 효율적으로 해결합니다.

• 사용자, 네트워크 및 클라우드 보호를 위한 빈틈없는 사이버 보안 솔루션을 설계합니다.

• 구현된 솔루션에 대한 아키텍처 설계서 및 운영 가이드를 포함한 기술 문서를 작성합니다.

2. 고객 협력 및 컴플라이언스 지원

• 정기적으로 고객과 소통하여 보안 환경, 목표 및 변화하는 요구사항을 파악합니다.

• 보안 모범 사례 및 기술 도입에 관한 신뢰할 수 있는 고문(Trusted Advisor) 역할을 수행하며 강력한 고객 관계를 구축합니다.

• 법규 및 컴플라이언스 요구사항을 고려하여 상세 분석 및 리스크 평가를 수행합니다.

3. 솔루션 설계 및 최적화

• 고객의 니즈에 맞춤화되고 기존 환경과 통합된 매니지드 서비스 및 전문 서비스를 포함하는 엔드 투 엔드(End-to-End) 사이버 보안 솔루션을 능숙하게 설계합니다.

• 내부 팀과 협력하여 제안된 솔루션의 실현 가능성과 확장성을 확인하고, 회사의 기술 역량과 일치시키는지 검토합니다.

• 솔루션 문서, 아키텍처 다이어그램 및 컴플라이언스 프레임워크 요약 가이드라인을 작성합니다.

4. 기술 지식 및 역량 개발

• 보안 기술 트렌드, 신종 위협, 최신 사이버 보안 및 네트워크 기술에 대한 지식을 최신 상태로 유지합니다.

• 경쟁사 보안 제품을 연구 및 분석하여 차별화 요소를 파악하고 자사 솔루션을 효과적으로 포지셔닝합니다.

기본 자격 요건

• 컴퓨터 과학, 사이버 보안, 정보 기술 또는 관련 분야 학사 학위 소지자

• 사이버 보안 또는 관련 IT 보안 분야에서 최소 3년 이상의 경력

• 체계적인 보안 보고서 작성 및 재사용 가능한 보고서 템플릿 제작 역량

• 보안 솔루션 및 기술을 고객에게 명확하고 전문적으로 설명할 수 있는 능력, POC/POV 수행 능력

• 클라우드 환경 및 클라우드 보안 관련 업무 경험 (가산점 요인)

• 기초적인 영어 커뮤니케이션 가능 (구어 및 문어)

우대 사항

• 전문적/기술적 환경에서의 능숙한 영어 커뮤니케이션 능력

• 주요 보안 벤더 및 제품(예: Cisco, Palo Alto, Fortinet, Zscaler/Netskope, CrowdStrike, Splunk 등) 경험

• ISMS 또는 ISMS-P 컴플라이언스 프로젝트 실무 경험

• CPPG 또는 기타 보안/개인정보 보호 관련 자격증 보유자

• 네트워크 보안, 클라우드 보안(AWS, Azure, GCP), 데이터 보안 및 글로벌 컴플라이언스 표준(ISO 27001, NIST, GDPR, HIPAA 등)에 대한 지식 보유

Position summary:

The Service Delivery Engineer for Cybersecurity is a key technical role, focused on supporting our cybersecurity solutions for clients. This job also involves showing clients how our offerings work and what benefits they bring through Proof of Value (POV) and Proof of Concept (POC) demonstrations. One other role is helping with Korea’s security compliance. You'll help clients understand rules like South Korea's Personal Information Protection Act (PIPA) and support them in passing necessary checks. You'll work directly with clients to set up and adjust solutions, check system health, and provide technical guidance. This helps build strong client relationships with good service and clear communication.

Key Roles & Responsibilities

Technical Service Delivery & Validation:

• Lead the deployment and configuration of cybersecurity solutions, ensuring seamless integration into client environments.
• Conduct Proof of Value (POV) and Proof of Concept (POC) engagements to demonstrate the effectiveness and tangible benefits of our solutions to clients.
• Provide in-depth technical support and troubleshooting for deployed cybersecurity solutions, resolving complex issues efficiently.
• Design cybersecurity solutions for user, network, and cloud protection with no room for error.
• Develop technical documentation, including architecture design and operational guides, for implemented solutions.

Customer Engagement & Compliance Support:

• Engage regularly with clients to understand their security landscape, objectives, and evolving requirements. 
• Serve as a trusted advisor for security best practices and technology adoption, building strong client relationships. 
• Perform detailed analysis and risk assessments, considering regulatory and compliance requirements. 

Solution Design & Optimization: 

• Proficiently design end-to-end cybersecurity solutions, including managed and professional services, tailored to customer needs and integrated with existing environments. 
• Collaborate with internal teams to ensure proposed solutions are feasible, scalable, and align with the company's technical capabilities. 
• Prepare solution documentation, architecture diagrams, and compliance framework summary guidelines as required. 

Technical Knowledge & Development: 

• Maintain up-to-date knowledge of security technology trends, emerging threats, and new cybersecurity and network technologies. 
• Research and analyze competitors' security products, identifying differentiators and positioning our company’s solutions effectively. 

 Basic Requirements

• Bachelor's degree in computer science, cybersecurity, information technology, or related
• Minimum 3 years of experience in cybersecurity or related IT security fields
• Strong ability to write structured security reports and create reusable report templates
• Able to explain security solutions or technologies to customers in a clear and professional manner, and able to conduct POC or POV for security solutions 
• Experience working in a cloud environment and cloud security will be a value add. 
• Comfortable with basic English communication (verbal and written)

 Preferred Qualifications

• Proficient in English communication, especially in professional/technical settings
• Experience with security vendors and products (e.g., Cisco, Palo Alto, Fortinet, Zscaler/Netskope, CrowdStrike, Splunk, etc.)
• Hands-on experience with ISMS or ISMS-P compliance projects
• Holding relevant certifications such as CPPG or other security/privacy-related credentials
• Knowledge of network security, cloud security (AWS, Azure, GCP), data security, and compliance standards (e.g., ISO 27001, NIST, GDPR, HIPAA).

About the Role:

Gruve Customer Experience business is looking for a talented salesforce developer working in Seoul, Korea. As a Salesforce Developer at Gruve, you will be responsible for designing, developing, and maintaining customized Salesforce solutions that align with business needs. You will collaborate closely with project managers, business analysts, and other stakeholders to translate requirements into technical solutions. This role offers the opportunity to work on cutting-edge Salesforce projects, leverage innovative technologies, and contribute to the growth of a rapidly evolving organization.

What You'll Do:

• Custom Development: Design and develop scalable Salesforce applications using Apex, Visualforce, Lightning Web Components (LWC), and other Salesforce tools.
• Integration: Build and maintain integrations between Salesforce and external systems using REST/SOAP APIs or middleware tools.
• Data Modeling: Create efficient data architectures with custom objects, fields, relationships, validation rules, and automation workflows.
• Troubleshooting & Maintenance: Diagnose and resolve technical issues within the Salesforce platform while ensuring optimal system performance.
• Collaborating with Stakeholders: Work closely with project teams to gather requirements, design solutions, and deliver features aligned with organizational goals.
• Quality Assurance: Conduct rigorous testing to ensure the functionality and reliability of Salesforce solutions.
• Documentation: Maintain comprehensive technical documentation for all developed features and integrations.
• Continuous Improvement: Stay updated on Salesforce advancements and implement best practices to enhance system efficiency.

Basic Qualifications

• Minimum 5+ years of experience in Salesforce projects.
• Proficiency in Apex, LWC, and API interface
• Strong understanding of Salesforce’s declarative features such as workflows, process builders, flows, and approval processes.

Preferred Qualifications

• Familiarity with front-end technologies such as HTML, CSS, JavaScript.
• Knowledge of data migration techniques and tools within the Salesforce ecosystem.
• Strong problem-solving skills with an ability to analyze complex requirements and provide innovative solutions.
• Having Automotive industry project experience is a plus

Certifications

• Salesforce Certified Administrator
• Salesforce Certificated Platform Developer I

SLSQ327R233

As part of our accelerating growth, Databricks is looking for a dynamic Digital Native Account Executive to join us in Seoul, Korea. This is an exciting Sales role that will make an important impact on the revenue and expansion of our business. As a Digital Native Account Executive, your mission will be to acquire and grow some of our focus customers. You know how to sell within a variety of Digital Native Business vertical domains and can guide deals forward to compress decision cycles. You love understanding a product in-depth and are passionate about communicating its value to customers and partners. Always prospecting for new opportunities, you will close new accounts while growing our business in existing accounts. You will report to the Director of Sales, Korea.

The impact you will have:

• Evangelize Databricks' Unified Analytics Platform powered by Spark and launch the Databricks brand in Enterprise Accounts across all industries
• Prospect, identify and source new sales opportunities, building pipeline individually and with the Databricks SDR team
• Engage with business and technical decision makers and lead them through the evaluation and buying process
• Exceed individual activity, pipeline and annual revenue targets
• Engage with and drive business through local partners (technology partners, ISVs, SIs and GSIs)
• Drive customer success and upsell in existing customers
• Create a Territory Strategy

What we look for:

• Proven success in Enterprise Sales roles, ideally in Big Data, Cloud, or SaaS technology
• Demonstrable experience of selling innovation, ideally in Big Data, Cloud, or SaaS technology
• Solution and business-outcomes focused sales approach (Command of the Message, MEDDPIC, Challenger Sale)
• Ability to simply articulate intricate cloud & big data technologies and their business value for the customer
• Proven success and upward trajectory in whatever you have done
• Bachelors Degree and 8+ years of full sales cycle experience selling SaaS solutions to Enterprise Customers

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.