This role will require being full-time onsite at our Sioux Falls office to support collaborative team dynamics and innovative problem-solving.

We are seeking an experienced Director of Trust Administration to lead operational oversight of trust administration functions with direct fiduciary responsibility for client accounts. The ideal candidate brings deep expertise in trust administration, regulatory compliance, and team leadership within a regulated financial institution environment.

Responsibilities:

Trust Operations Leadership:

• Oversee all trust administration operations, ensuring efficient, accurate, and compliant delivery of custody and fiduciary services
• Lead and develop a team of trust officers, establishing performance standards, professional development programs, and succession planning
• Design and implement operational workflows, policies, and procedures that scale with business growth while maintaining regulatory compliance
• Establish and monitor key performance indicators for trust operations, driving continuous improvement in service delivery
• Collaborate with technology, legal, and compliance teams to enhance operational capabilities and client experience

Fiduciary Officer Responsibilities:

• Serve as a designated fiduciary officer in accordance with OCC requirements and trust company charter
• Exercise fiduciary authority and responsibility for client accounts, ensuring adherence to trust agreements and applicable laws
• Review and approve account openings, transactions, and material decisions requiring fiduciary discretion
• Maintain current knowledge of fiduciary duties, regulatory requirements, and industry best practices
• Participate in fiduciary committee meetings and decision-making processes

Regulatory Compliance & Risk Management:

• Ensure trust operations comply with all applicable federal and state regulations, including OCC guidance for trust activities
• Partner with Compliance and Legal teams to implement regulatory changes and maintain examination readiness
• Oversee internal controls, audit responses, and remediation efforts related to trust administration
• Identify, assess, and mitigate operational and fiduciary risks within the trust function
• Maintain comprehensive documentation and record keeping in accordance with regulatory requirements

Strategic Leadership:

• Contribute to the development and execution of strategic initiatives for the trust company
• Partner with business development teams to support client onboarding and service expansion
• Represent the trust company in client meetings, audits, regulatory examinations, and industry forums
• Stay informed of digital asset industry developments, custody innovations, and evolving regulatory landscape
• Build relationships with regulators, industry peers, and professional organizations

Qualifications:

• Bachelor's degree in Business, Finance, Law, or related field; advanced degree or professional certifications (CTFA, CFP, JD) strongly preferred
• Minimum 7 years of experience in trust administration, with at least 3 years in a leadership capacity
• Proven experience serving as a fiduciary officer in a regulated trust company, bank trust department, or similar institution
• Deep knowledge of trust law, fiduciary principles, and regulatory requirements (OCC, state trust regulations)
• Demonstrated success building and leading high-performing teams in a regulated environment
• Strong understanding of custody operations, asset servicing, and client relationship management
• Excellent judgment, integrity, and commitment to fiduciary standards

Preferred:

• Experience with digital asset custody, blockchain technology, or cryptocurrency ecosystems
• Background working with OCC-regulated institutions or state-chartered trust companies
• Familiarity with institutional client servicing and complex custody arrangements
• Experience implementing technology solutions to enhance trust operations
• Professional network within the trust and custody industry

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.

Here are some of the benefits of working at BitGo:

• Competitive base salary, bonus, and stock options
• 100% company-paid health insurance for employee, spouse/partner, and children (medical, vision, dental, life, FSA, HSA)
• 401k company match up to 5%
• Computer equipment and workplace furniture to suit your needs
• Generous paid time off 
• Great colleagues and inspiring startup environment

This role will require being full-time onsite at our Sioux Falls office to support collaborative team dynamics and innovative problem-solving.

We are looking for a Senior Director Risk Management to partner to lead and scale the enterprise-wide risk management program and to provide strategic oversight and subject matter expertise on various types of risks (security, regulatory, operational, and financial) and compliance matters. You will serve as a trusted advisor to corporate executives, sales, product, engineering, HR, finance, legal counsel, and business managers to identify, assess, and manage BitGo's top risks while establishing and evolving the company's risk appetite framework. BitGo is seeking people who are passionate about their craft, take full ownership for their work and projects, and believe in transparent and collaborative culture with the goal of making BitGo successful. This role will require being full-time onsite at Sioux Falls office to support collaborative team dynamics and innovative problem-solving.

Responsibilities:

• Lead the design, implementation, and continuous evolution of the overall enterprise risk strategy, policies, standards, and guidelines related to corporate risk across the organization.
• Oversee and direct the review of third-parties, applications, and/or technology environments during the onboarding, development, or acquisitions process to ensure potential risks are identified, quantified, and mitigated/accepted accordingly, with escalation protocols for material risks.
• Ensure BitGo risk framework aligns to and exceeds industry standards, driving continuous improvement and maturation of risk management capabilities.
• Build, mentor, and manage a high-performing risk management team, fostering a culture of risk awareness and accountability across the enterprise.
• Develop, implement, and manage BitGo's enterprise-wide risk management program, including necessary policy, procedures, training, and risk reporting to executive leadership and the Board of Directors.
• Partner with corporate executives in finance and in BitGo Prime to establish and optimize processes and procedures for the analysis and monitoring of financial and counterparty risks, including risk limit frameworks.
• Collaborate with Legal and Compliance teams in ensuring BitGo adheres to all regulatory obligations across its global operations, serving as a key liaison with regulators and auditors as needed.
• Drive strategic risk initiatives and transformation projects that strengthen BitGo's risk posture and support business growth objectives.

Requirements:

• Deep expertise in risk management and control frameworks (e.g. COSO, ISO 31000, NIST RMF).
• Comprehensive knowledge of information security and privacy standards and regulations (e.g., ISO 27001/27701, NIST, FFIEC, SOC 2, CCPA, EU GDPR).
• Proven experience building and leading risk management teams in dynamic, high-growth environments.
• High level of commitment to quality work product and organizational ethics, integrity, and compliance.
• Excellent leadership and staff management skills with the ability to influence and develop talent.
• Demonstrated ability to interface with and present to C-suite executives, Board members, and external stakeholders.
• Strong interpersonal skills and the ability to effectively communicate complex risk concepts, both written and verbally, to technical and non-technical audiences.
• Ability to prioritize multiple strategic initiatives and meet deadlines with minimal supervision.
• A college degree in business, public policy, risk management, or a technical field (BA/BS required; MBA, CPA, CISA, CRISC, or related advanced degree/certification preferred).
• Minimum of 10-15 years of relevant experience in risk management, with at least 5 years in a senior leadership role.
• Experience in financial services, fintech, or regulated industries strongly preferred.
• You are knowledgeable and enthusiastic about blockchain technology and cryptocurrencies.

BitGo is seeking people who are passionate about their craft, take full ownership for their work and projects, and believe in transparent and collaborative culture with the goal of making BitGo successful.

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world's financial markets.

Here are some of the benefits of working at BitGo:

• Competitive base salary, bonus and stock options
• 100% company paid health insurance for employee, partner and dependents
• Up to 4% 401k company match
• Paid parental leave, paid vacation
• Free custom lunches, dinners and snacks 
• Computer equipment and workplace furniture to suit your needs
• Great colleagues and inspiring startup environment
• Benefits may vary based on location 

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing.