Insurance Agent Jobs in South Carolina.
All active Insurance Agent roles based in South Carolina.
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Senior Sales Executive, Southeast
Hi, we're Oscar. We're hiring a Senior Sales Executive to join our Sales team.
Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.
About the role:
As a Senior Sales Executive, you will be responsible for driving membership growth through the management of traditional insurance sales channels, as well as the pursuit of innovative sales strategies. On the traditional side, the Senior Sales Executive is in charge of driving the broker strategy, ensuring insurance brokers across our coverage area have the information and tools to effectively understand and sell our product. On the creative side, the Senior Sales Executive is responsible for iterating on ideas to drive buzz at a local level and create partnerships with local organizations.
You will report into a Director, Sales.
Work Location:
This is a remote position based in the field, open to candidates who reside in South Carolina. Your daily work will involve a blend of work from your home office and frequent travel for client meetings. Occasional travel may be required for team meetings and company events. #LI-Remote
Pay Transparency:
The base pay for this role is: $96,876.00 - $127,149.75 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and sales commissions.
Responsibilities:
- Building and managing broker and GA (General Agent) relationships in the assigned geographic market and as required to support growth goals.
- Identifying distribution partners to invest in and building relationships over time.
- Training brokers and GA partners on our product.
- Representing our product in the market at local broker and community events, which may take place during evening and/or weekend hours.
- Identifying and testing new growth opportunities and sharing learnings with broader sales team.
- Partner with teams to build and improve tools and processes that make our product the easiest to work with in the market.
- Meeting or exceeding sales goals while providing great service to distribution partners.
- Providing local competitive intelligence and market research.
- Being the voice of brokers and consumers within our product.
- Compliance with all applicable laws and regulations.
- Other duties as assigned.
Requirements:
- 4+ years of healthcare industry in an outside sales role.
- 3+ years of experience presenting and communicating with stakeholders at all levels.
- Must be a licensed insurance professional.
Bonus points:
- Bachelor's Degree or 4 years of relevant experience.
- Proficient in Salesforce.
Travel Required:
- Up to 50%
This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.
At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.
Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.
Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.
Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team (accommodations@hioscar.com) to make the need for an accommodation known.
California Residents: For information about our collection, use, and disclosure of applicants’ personal information as well as applicants’ rights over their personal information, please see our Privacy Policy.
Ready to apply?
Apply to Oscar Health
Insurance Producer - West Columbia, SC
Join Horace Mann: Empower Educators, Achieve Financial Success
Ready to Make a Difference?
Join Horace Mann today and take the first step toward achieving your career and financial goals while making a meaningful impact on the educators you serve. Together, we can help educators secure their future while empowering you to achieve your own.
As an Insurance Producer at Horace Mann, you’ll receive mentorship from an experienced agent while gaining hands-on experience in the industry. Our insurance products are tailored to meet the unique needs of educators, and we provide outstanding training, competitive rates, and flexible work options. With an unparalleled compensation structure, exciting incentives, and bonus opportunities, top performers have the chance to earn all-expenses-paid trips to amazing destinations.
Why Join Us?
- Performance-Based Compensation [1099] with a 36-month incentive plan and enhanced commissions
- Monthly incentives based on sales volume for the first 36 months
- Quarterly production bonuses for the first 36 months
- No external office requirement—work from anywhere
- Leverage established books of business while building your own practice
- Access to a niche market that increases your potential for success
- Value-added services to connect you with ideal clients
- Simple, streamlined products and sales processes for quick success
- Networking, community, and industry events to expand your connections
- A comprehensive, multi-line product portfolio in a ‘One-Stop Shop’ model
What You Will Do:
- Solve financial challenges faced by educators through tailored solutions
- Present with confidence—one-on-one or in large groups—to educate potential clients on products
- Engage in community and networking events, expanding your professional connections
- Stay current with industry trends and apply new knowledge to help clients
- Cultivate strong market relationships and build a solid client base
- Invest time and resources in ensuring the success and growth of your business
What We’re Looking For:
- A commitment to helping educators achieve financial prosperity
- Strong interpersonal and presentation skills
- Self-motivation and the ability to manage your own business
- The ability to obtain or currently hold state licenses in Life & Health and Property & Casualty
Compensation and Benefits:
- Sign-On Bonus
- Uncapped Earnings/Commission
- Structured Incentive & Bonus Pay to reward your hard work
- Work Environment—work in-person, in the field, and/or from an office setting
Support and Accountability:
As an Insurance Producer, you'll be guided by a mentor agent who will support you every step of the way to ensure your success
We make a difference!
At Horace Mann, we are driven by our mission to support the educators who shape the future of our children. We believe that educators deserve someone who looks after their financial well-being just as they do for their students. Our passion lies in providing tailored solutions that protect what educators have today and help them achieve long-term financial security and happiness.
#LI-WR1
#VIZI#
Ready to apply?
Apply to Horace Mann - Agent Opportunities
Insurance Producer - Irmo, SC
Join Horace Mann: Empower Educators, Achieve Financial Success
Ready to Make a Difference?
Join Horace Mann today and take the first step toward achieving your career and financial goals while making a meaningful impact on the educators you serve. Together, we can help educators secure their future while empowering you to achieve your own.
As an Insurance Producer at Horace Mann, you’ll receive mentorship from an experienced agent while gaining hands-on experience in the industry. Our insurance products are tailored to meet the unique needs of educators, and we provide outstanding training, competitive rates, and flexible work options. With an unparalleled compensation structure, exciting incentives, and bonus opportunities, top performers have the chance to earn all-expenses-paid trips to amazing destinations.
Why Join Us?
- Performance-Based Compensation [1099] with a 36-month incentive plan and enhanced commissions
- Monthly incentives based on sales volume for the first 36 months
- Quarterly production bonuses for the first 36 months
- No external office requirement—work from anywhere
- Leverage established books of business while building your own practice
- Access to a niche market that increases your potential for success
- Value-added services to connect you with ideal clients
- Simple, streamlined products and sales processes for quick success
- Networking, community, and industry events to expand your connections
- A comprehensive, multi-line product portfolio in a ‘One-Stop Shop’ model
What You Will Do:
- Solve financial challenges faced by educators through tailored solutions
- Present with confidence—one-on-one or in large groups—to educate potential clients on products
- Engage in community and networking events, expanding your professional connections
- Stay current with industry trends and apply new knowledge to help clients
- Cultivate strong market relationships and build a solid client base
- Invest time and resources in ensuring the success and growth of your business
What We’re Looking For:
- A commitment to helping educators achieve financial prosperity
- Strong interpersonal and presentation skills
- Self-motivation and the ability to manage your own business
- The ability to obtain or currently hold state licenses in Life & Health and Property & Casualty
Compensation and Benefits:
- Sign-On Bonus
- Uncapped Earnings/Commission
- Structured Incentive & Bonus Pay to reward your hard work
- Work Environment—work in-person, in the field, and/or from an office setting
Support and Accountability:
As an Insurance Producer, you'll be guided by a mentor agent who will support you every step of the way to ensure your success
We make a difference!
At Horace Mann, we are driven by our mission to support the educators who shape the future of our children. We believe that educators deserve someone who looks after their financial well-being just as they do for their students. Our passion lies in providing tailored solutions that protect what educators have today and help them achieve long-term financial security and happiness.
#LI-WR1
#VIZI#
Ready to apply?
Apply to Horace Mann - Agent Opportunities
Insurance Producer - Greenville, SC
Join Horace Mann: Empower Educators, Achieve Financial Success
Ready to Make a Difference?
Join Horace Mann today and take the first step toward achieving your career and financial goals while making a meaningful impact on the educators you serve. Together, we can help educators secure their future while empowering you to achieve your own.
As an Insurance Producer at Horace Mann, you’ll receive mentorship from an experienced agent while gaining hands-on experience in the industry. Our insurance products are tailored to meet the unique needs of educators, and we provide outstanding training, competitive rates, and flexible work options. With an unparalleled compensation structure, exciting incentives, and bonus opportunities, top performers have the chance to earn all-expenses-paid trips to amazing destinations.
Why Join Us?
- Performance-Based Compensation [1099] with a 36-month incentive plan and enhanced commissions
- Monthly incentives based on sales volume for the first 36 months
- Quarterly production bonuses for the first 36 months
- No external office requirement—work from anywhere
- Leverage established books of business while building your own practice
- Access to a niche market that increases your potential for success
- Value-added services to connect you with ideal clients
- Simple, streamlined products and sales processes for quick success
- Networking, community, and industry events to expand your connections
- A comprehensive, multi-line product portfolio in a ‘One-Stop Shop’ model
What You Will Do:
- Solve financial challenges faced by educators through tailored solutions
- Present with confidence—one-on-one or in large groups—to educate potential clients on products
- Engage in community and networking events, expanding your professional connections
- Stay current with industry trends and apply new knowledge to help clients
- Cultivate strong market relationships and build a solid client base
- Invest time and resources in ensuring the success and growth of your business
What We’re Looking For:
- A commitment to helping educators achieve financial prosperity
- Strong interpersonal and presentation skills
- Self-motivation and the ability to manage your own business
- The ability to obtain or currently hold state licenses in Life & Health and Property & Casualty
Compensation and Benefits:
- Sign-On Bonus
- Uncapped Earnings/Commission
- Structured Incentive & Bonus Pay to reward your hard work
- Work Environment—work in-person, in the field, and/or from an office setting
Support and Accountability:
As an Insurance Producer, you'll be guided by a mentor agent who will support you every step of the way to ensure your success.
We make a difference!
At Horace Mann, we are driven by our mission to support the educators who shape the future of our children. We believe that educators deserve someone who looks after their financial well-being just as they do for their students. Our passion lies in providing tailored solutions that protect what educators have today and help them achieve long-term financial security and happiness.
#LI-WR1
#VIZI#
Ready to apply?
Apply to Horace Mann - Agent Opportunities
Insurance Producer - Gaffney, SC
Join Horace Mann: Empower Educators, Achieve Financial Success
Ready to Make a Difference?
Join Horace Mann today and take the first step toward achieving your career and financial goals while making a meaningful impact on the educators you serve. Together, we can help educators secure their future while empowering you to achieve your own.
As an Insurance Producer at Horace Mann, you’ll receive mentorship from an experienced agent while gaining hands-on experience in the industry. Our insurance products are tailored to meet the unique needs of educators, and we provide outstanding training, competitive rates, and flexible work options. With an unparalleled compensation structure, exciting incentives, and bonus opportunities, top performers have the chance to earn all-expenses-paid trips to amazing destinations.
Why Join Us?
- Performance-Based Compensation [1099] with a 36-month incentive plan and enhanced commissions
- Monthly incentives based on sales volume for the first 36 months
- Quarterly production bonuses for the first 36 months
- No external office requirement—work from anywhere
- Leverage established books of business while building your own practice
- Access to a niche market that increases your potential for success
- Value-added services to connect you with ideal clients
- Simple, streamlined products and sales processes for quick success
- Networking, community, and industry events to expand your connections
- A comprehensive, multi-line product portfolio in a ‘One-Stop Shop’ model
What You Will Do:
- Solve financial challenges faced by educators through tailored solutions
- Present with confidence—one-on-one or in large groups—to educate potential clients on products
- Engage in community and networking events, expanding your professional connections
- Stay current with industry trends and apply new knowledge to help clients
- Cultivate strong market relationships and build a solid client base
- Invest time and resources in ensuring the success and growth of your business
What We’re Looking For:
- A commitment to helping educators achieve financial prosperity
- Strong interpersonal and presentation skills
- Self-motivation and the ability to manage your own business
- The ability to obtain or currently hold state licenses in Life & Health and Property & Casualty
Compensation and Benefits:
- Sign-On Bonus
- Uncapped Earnings/Commission
- Structured Incentive & Bonus Pay to reward your hard work
- Work Environment—work in-person, in the field, and/or from an office setting
Support and Accountability:
As an Insurance Producer, you'll be guided by a mentor agent who will support you every step of the way to ensure your success
We make a difference!
At Horace Mann, we are driven by our mission to support the educators who shape the future of our children. We believe that educators deserve someone who looks after their financial well-being just as they do for their students. Our passion lies in providing tailored solutions that protect what educators have today and help them achieve long-term financial security and happiness.
#LI-WR1
#VIZI
Ready to apply?
Apply to Horace Mann - Agent Opportunities
Insurance Producer -Easley, SC
Join Horace Mann: Empower Educators, Achieve Financial Success
Ready to Make a Difference?
Join Horace Mann today and take the first step toward achieving your career and financial goals while making a meaningful impact on the educators you serve. Together, we can help educators secure their future while empowering you to achieve your own.
As an Insurance Producer at Horace Mann, you’ll receive mentorship from an experienced agent while gaining hands-on experience in the industry. Our insurance products are tailored to meet the unique needs of educators, and we provide outstanding training, competitive rates, and flexible work options. With an unparalleled compensation structure, exciting incentives, and bonus opportunities, top performers have the chance to earn all-expenses-paid trips to amazing destinations.
Why Join Us?
- Performance-Based Compensation [1099] with a 36-month incentive plan and enhanced commissions
- Monthly incentives based on sales volume for the first 36 months
- Quarterly production bonuses for the first 36 months
- No external office requirement—work from anywhere
- Leverage established books of business while building your own practice
- Access to a niche market that increases your potential for success
- Value-added services to connect you with ideal clients
- Simple, streamlined products and sales processes for quick success
- Networking, community, and industry events to expand your connections
- A comprehensive, multi-line product portfolio in a ‘One-Stop Shop’ model
What You Will Do:
- Solve financial challenges faced by educators through tailored solutions
- Present with confidence—one-on-one or in large groups—to educate potential clients on products
- Engage in community and networking events, expanding your professional connections
- Stay current with industry trends and apply new knowledge to help clients
- Cultivate strong market relationships and build a solid client base
- Invest time and resources in ensuring the success and growth of your business
What We’re Looking For:
- A commitment to helping educators achieve financial prosperity
- Strong interpersonal and presentation skills
- Self-motivation and the ability to manage your own business
- The ability to obtain or currently hold state licenses in Life & Health and Property & Casualty
Compensation and Benefits:
- Sign-On Bonus
- Uncapped Earnings/Commission
- Structured Incentive & Bonus Pay to reward your hard work
- Work Environment—work in-person, in the field, and/or from an office setting
Support and Accountability:
As an Insurance Producer, you'll be guided by a mentor agent who will support you every step of the way to ensure your success
We make a difference!
At Horace Mann, we are driven by our mission to support the educators who shape the future of our children. We believe that educators deserve someone who looks after their financial well-being just as they do for their students. Our passion lies in providing tailored solutions that protect what educators have today and help them achieve long-term financial security and happiness.
#LI-WR1
#VIZI
Ready to apply?
Apply to Horace Mann - Agent Opportunities
Insurance Producer -Columbia, SC
Join Horace Mann: Empower Educators, Achieve Financial Success
Ready to Make a Difference?
Join Horace Mann today and take the first step toward achieving your career and financial goals while making a meaningful impact on the educators you serve. Together, we can help educators secure their future while empowering you to achieve your own.
As an Insurance Producer at Horace Mann, you’ll receive mentorship from an experienced agent while gaining hands-on experience in the industry. Our insurance products are tailored to meet the unique needs of educators, and we provide outstanding training, competitive rates, and flexible work options. With an unparalleled compensation structure, exciting incentives, and bonus opportunities, top performers have the chance to earn all-expenses-paid trips to amazing destinations.
Why Join Us?
- Performance-Based Compensation [1099] with a 36-month incentive plan and enhanced commissions
- Monthly incentives based on sales volume for the first 36 months
- Quarterly production bonuses for the first 36 months
- Leverage established books of business while learning the business
- Access to a niche market that increases your potential for success
- Value-added services to connect you with ideal clients
- Simple, streamlined products and sales processes for quick success
- Networking, community, and industry events to expand your connections
- A comprehensive, multi-line product portfolio in a ‘One-Stop Shop’ model
What You Will Do:
- Solve financial challenges faced by educators through tailored solutions
- Present with confidence—one-on-one or in large groups—to educate potential clients on products
- Engage in community and networking events, expanding your professional connections
- Stay current with industry trends and apply new knowledge to help clients
- Cultivate strong market relationships and build a solid client base
- Invest time and resources in ensuring the success and growth of your business
What We’re Looking For:
- A commitment to helping educators achieve financial prosperity
- Strong interpersonal and presentation skills
- Self-motivation and the ability to manage your own business
- The ability to obtain or currently hold state licenses in Life & Health and Property & Casualty
Compensation and Benefits:
- Sign-On Bonus
- Uncapped Earnings/Commission
- Structured Incentive & Bonus Pay to reward your hard work
- Work Environment—work in-person, in the field, and/or from an office setting
Support and Accountability:
As an Insurance Producer, you'll be guided by a mentor agent who will support you every step of the way to ensure your success.
We make a difference!
At Horace Mann, we are driven by our mission to support the educators who shape the future of our children. We believe that educators deserve someone who looks after their financial well-being just as they do for their students. Our passion lies in providing tailored solutions that protect what educators have today and help them achieve long-term financial security and happiness.
#LI-WR1
#VIZI#
Ready to apply?
Apply to Horace Mann - Agent Opportunities
Insurance Agent - Orangeburg, SC
Join Horace Mann and Unlock Your Financial Potential
Ready to take control of your financial future? At Horace Mann, we are here to support you in achieving your goals and making a meaningful difference in the lives of the educators who trust you. Join us and take the first step toward building a brighter, more prosperous future.
If you're ready to take the next step toward realizing your financial goals, we invite you to join our team as an Exclusive Insurance Agent. With Horace Mann’s expertise and your ambition, together, we can help you unlock your full potential.
What We Offer:
- Competitive, performance-based [1099] compensation with an industry-leading 48-month incentive package
- Earning incentives tied to your activity and success during the first 48 months
- Quarterly production incentives for the first 48 months, rewarding consistent performance
- Dedicated Service Representative to handle client service work, allowing you to focus on building your business
- Exclusive territory in a niche market designed to increase your opportunities for success
- Cutting-edge technology and ongoing training to support and grow your operations
- A comprehensive multiline product portfolio to meet a variety of client needs
- Market and relationship-building programs to help you establish and grow your network
- No external office required for 2 years
Your Path to Success:
Several factors will contribute to your success in this role, including:
- A commitment to identifying and implementing solutions that help educators achieve affordable insurance solutions and financial security
- A focus on achieving market access and building strong relationships
- The ability to confidently present products to both groups and individuals
- Active engagement in networking, community, and industry events
- A dedication to investing time and resources to ensure the long-term success of your business
What We’re Looking For:
- Strong interpersonal and business management skills to build and manage your agency
- 2-5 years of experience in the insurance and financial services industry (preferred)
- Resident State General Lines Insurance Licenses:
- Life and Health Insurance License
- Property and Casualty Insurance License
- Ability to obtain FINRA Series 6 & 63 licenses (if applicable in your region)
#LI-WR1
#VIZI#
Ready to apply?
Apply to Horace Mann - Agent Opportunities
Supplemental Sales Agent - Florence, SC
Horace Mann is looking for individuals who want to work with purpose. Being part of our organization means you can empower educators and others who serve the community to receive better benefits and financial stability.
- National Teachers Associates (NTA Life), a subsidiary of Horace Mann, is hiring! Our company offers a protected territory and a favorable work/life balance. Horace Mann, founded in 1945, specializes in providing nationwide benefits to public sector employees. Through our partnerships with reputable associations, unions, and administrations, we offer exceptional opportunities for individuals seeking a lucrative sales profession with no cold-calling, prospecting, or lead buying challenges.
Responsibilities
- Become a licensed life and health insurance agent
- Work alongside top agents in a supportive, results-driven environment
- Participate in hands-on training and mentorship programs to grow your skills and advance your career
- Set meetings with schools, fire stations, municipalities, and more to present products
- Submit sales reports and applications in a timely manner
- Perform other follow-up and administrative tasks as needed
Requirements
- Strong communication skills
- Self-motivated
- Highly interpersonal
- Outgoing
- Service-oriented
What we offer
- We deliver your leads – you drive the results
- You work during normal business hours, so no nights, weekends, or holidays
- All the training and support you need
- Experience the freedom to work independently, with no office requirements and no cap on your income
- Our team manages the admin — you focus on driving results and growing your career
Please use the following scheduling link to select a convenient time to discuss:
https://calendly.com/tanner-cline-horacemann/30min
#vizi#
#Ll-TC1
Ready to apply?
Apply to Horace Mann - Agent Opportunities
Supplemental Sales Agent - Florence, SC
Horace Mann is looking for individuals who want to work with purpose. Being part of our organization means you can empower educators and others who serve the community to receive better benefits and financial stability.
The Wise Benefits™ product suite captures the supplemental benefit offerings of Horace Mann's Worksite Division. These policies help offset the costs major medical insurance may not cover. Support the heroes in our schools and communities by helping them achieve financial peace of mind.
Responsibilities
- Become a licensed life and health insurance agent
- Work alongside top agents in a supportive, results-driven environment
- Participate in hands-on training and mentorship programs to grow your skills and advance your career
- Set meetings with schools, fire stations, municipalities, and more to present products
- Submit sales reports and applications in a timely manner
- Perform other follow-up and administrative tasks as needed
Requirements
- Strong communication skills
- Self-motivated
- Highly interpersonal
- Outgoing
- Service-oriented
What we offer
- We deliver your leads – you drive the results
- You work during normal business hours, so no nights, weekends, or holidays
- All the training and support you need
- Experience the freedom to work independently, with no office requirements and no cap on your income
- Our team manages the admin — you focus on driving results and growing your career
Please use the following scheduling link to select a convenient time to discuss:
https://calendly.com/tanner-cline-horacemann/30min
#vizi#
#Ll-TC1
Ready to apply?
Apply to Worksite Field Sales
Program Manager, Member Services Content & Communications
Title of role: Program Manager, Member Services Content & Communications
Location: Remote but if in NY/ Boston (2 days in office)
Approved Salary Range: $95,000-$115,000
About the Role:
The Program Manager, Content & Communications plays a critical role in enabling a luxury customer experience by developing clear, engaging, and effective content for both member services agents and members. This role is responsible for training content creation, agent-facing knowledge resources, and member-facing help content.
This role partners closely with MS Training, MS Operations, and MS Operations Excellence teams to ensure content is accurate, timely, scalable, and aligned with both operational needs and luxury brand standards.
Key Responsibilities:
-
Training & Agent Enablement
- Design, develop, and maintain training materials for customer service agents, including onboarding, refresher training, process updates, and learning modules.
- Develop refresher modules and tips/tricks series to keep tenured agents sharp and engaged
- Translate complex policies, systems, and workflows into clear, actionable training content that supports agent confidence and performance.
- Partner with Training and Operations leaders to identify content gaps and continuously improve learning effectiveness and agent readiness.
- Move beyond text-heavy desks and create engaging content using videos, interactive modules, infographics, and gamified learning that caters to diverse learning styles
Agent-Facing Knowledge & Help Content
- Own and maintain agent-facing knowledge base articles, job aids, and standard operating procedures ensuring ease of navigation, accuracy, and optimization
- Collaborate with cross-functional partners to create content related to policy updates, tool enhancements, and operational changes.
- Ensure agent-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality agent & member experience.
Member-Facing Service Content
- Create and update member-facing content, including Help Center articles, FAQs, policy explanations, and transactional messaging to reduce friction and promote self-service
- Ensure all member-facing content reflects the luxury brand voice while clearly setting expectations and helping reduce inbound contacts.
- Ensure member-facing content is structured, standardized, and optimized for AI-powered tools to enable accurate, consistent, and context-aware support at scale while maintaining a high-quality member experience.
Agent Facing Communication
- Support internal communications and engagement initiatives within the Member Service organization, including change communications, operational updates, and recognition content.
- Curate Flash Alerts and Reminders to ensure agents are aware of recent changes, outages, or policy shifts.
Content Governance & Optimization
- Establish content standards, templates, and best practices across training, agent-facing, and member-facing materials.
- Track content performance and engagement metrics (e.g., article usage, training completion, contact drivers) and use insights to iterate and improve effectiveness.
- Manage content calendars, updates, and version control to ensure consistency across channels and audiences.
Experience and Background Needed:
-
- Strong writing and editing skills with the ability to adapt tone for agents, internal stakeholders, and luxury consumers.
- Experience in creating training materials, knowledge base content, or internal communications in a customer service or e-commerce environment.
- Strong cross-functional collaboration and stakeholder management skills.
- Comfort working in a fast-paced, evolving environment with multiple priorities.
- Proficiency with content creation tools (e.g., Gemini, LM Notebook, Canva, Loom, Camtasia, or Articulate) to build visually compelling content and training.
-
Education
- Bachelor’s degree in communications, marketing, education, organizational development or related field required
Years of experience
- 3-5 years’ experience in content creation, communications, knowledge management, training, curriculum design
Technical skills
- Knowledge management platforms
- Experience leveraging AI tools to support content creation, editing, summarization, and optimization while maintaining quality, accuracy, and brand voice.
- Experience optimizing content for AI-driven search and automation
- Ability to use data to inform content gaps and performance
The above statements are intended to describe the general nature and level of work being performed by employee(s) assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employee(s) assigned to this job. Rue Gilt Groupe reserves the right at any time, with or without notice, to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities within your general skill set or capabilities. Rue Gilt Groupe is proud to be an Equal Opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
What We Offer:
Rue Gilt Groupe is committed to providing Associates with equal pay for equal work and carefully considers a wide range of compensation factors, including but not limited to, prior experience, education, certification(s), license(s), skills and expertise, location, internal equity, and other factors that are job related and consistent with business need. Our goal is to support, reward and compensate the entire individual. Depending on role eligibility, your offer may also include bonus/commission, stock options, 401(k) participation, paid time off, medical, dental, vision and basic life insurance. Therefore, final offer amounts may vary from the amount stated.
We Encourage You to Apply:
At Rue Gilt Groupe, diversity enriches our passion, collaboration, kindness and innovation. We’re committed to fostering an inclusive environment where every Associate is empowered to learn, grow and bring their full self to work. Even if you don't check off every qualification in the job description, that's okay. We encourage you to apply to any role that excites you and sparks delight! We can't wait to learn more about you.
Work Authorization
Rue Gilt Groupe requires all applicants to be currently authorized to work in the United States on a full-time basis. This position is not eligible for visa sponsorship now or in the future. Rue Gilt Groupe is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status.
ABOUT US:
Ready for the most memorable – and stylish – experience of your professional career? Then join us at Rue Gilt Groupe. Combining three complementary brands, Rue La La, Gilt, and Shop Simon, we are the premier off-price e-commerce portfolio company.
Our model defined the online treasure hunt through its daily sale events allowing our customers to discover over 5,000 premium and luxury brands at prices up to 70% off full-price retail. We believe in fashion for all, sparking delight through daily discovery and shopping as an occasion to celebrate! World-class merchandising, technology and marketing bring our shopping experience to life, and we hire world-class people to do it. Living our values and being empowered, tenacious, passionate, collaborative, innovative, and kind is something we strive for every single day. We meet over coffee and brainstorm new ways to spark delight for our members. Volunteer on- and off-hours together. Plan some serious surprises for our coworkers, because nothing ignites innovation like a breakfast cereal buffet or an afternoon slice of cake.
And we don't hesitate to use our associate discount – after all, we're as enthusiastic about style as our customers. The way we work? It's so much more than what happens between the weekends. It empowers us to think, create, and innovate, so we can deliver the first-rate experience today's customer’s demand.
Rue Gilt Groupe GDPR/CCPA Pre-Collection Notice for Job Applications: We collect personal information (PI) from you in connection with your application for employment with Rue Gilt Groupe, including identifiers, contact information, employment and education history, and related information. We use this PI for purposes related to evaluating your application and potential employment. Depending on your location, you may have rights under GDPR or U.S. state privacy laws. For additional details or if you have questions, please see our GDPR Applicant Privacy Notice and CCPA Applicant Privacy Notice or contact us at recruitingcoordinator@ruegiltgroupe.com.
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Apply to RUE GILT GROUPE