About This Job

As a Maintenance Technician, you'll travel between multiple vacation rental properties daily, performing general repairs, preventative maintenance, and troubleshooting issues like appliances, HVAC, plumbing, and wifi to ensure guests and owners have exceptional experiences. This role involves coordinating with third-party vendors, participating in on-call coverage for urgent issues, and maintaining company standards for guest satisfaction and efficiency. Perfect for someone who enjoys variety, problem-solving, and takes pride in keeping properties in top condition while providing excellent customer service.

Compensation

• $20 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
• Up to $100 per month car allowance for eligible employees.
• More benefits and company perks information below.

Essential Job Functions

• Complete maintenance tasks and projects as assigned, traveling between multiple worksites each day within the assigned market. 
• Create a welcoming environment for our guests and owners by ensuring our homes are well maintained with general repairs, preventative maintenance and inspections.
• Respond to guest issues regarding maintenance, as needed including but not limited to appliance troubleshooting, cable/wifi troubleshooting, basic HVAC repair and light plumbing.
• Coordinate completion of owner-approved maintenance through creation and delegation of maintenance and housekeeping tickets.
• Negotiate, and maintain working relationships with third-party vendors.
• Meet and maintain company standards and metrics such as guest or owner satisfaction, accuracy, efficiency, and annual cost.
• Be part of an on-call coverage rotation within the maintenance team to address urgent issues.
• Establish and maintain open and regular communication and collaborative relationships with team members and management team.
• Be available and willing to assist your colleagues and management team and provide cross-coverage in other roles as needed to address urgent issues. 
• Maintain hot tubs as needed - we offer on-site training.
• Collect and remove trash and debris.
• Ensure follow through on assigned maintenance tasks using in-house assignment systems and respond to time-sensitive maintenance needs.
• Coordinate with third-party service providers.
• Other duties as assigned because every day is different in hospitality!

Skills + Qualifications

• Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
• 2 years of basic property maintenance experience is highly preferred.
• Working knowledge of basic appliance repair, electrical systems, plumbing repair, HVAC repair, painting, and carpentry skills
• Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
• Excellent time management skills with the ability to change activity frequently and cope with interruptions.
• Highly responsive and reliable. 
• This role involves frequent travel between worksites, so reliable personal transportation is essential.
• Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
• Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
• Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.

Workplace Environment + Physical Requirements

• Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions.
• We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this.
• Reliable transportation required.
• Regular travel within the locally assigned market and / or region.
• Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance.

Benefits + Perks

• Health/dental/vision insurance based on hours worked
• Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
• 401K retirement savings plan with immediate 100% company match on the first 4% you contribute
• Health & Dependent Care Flexible Spending Accounts based on hours worked
• Paid Vacation & Sick Time
• Employee Assistance Program (EAP)
• Employee Discounts
• Please visit our careers page to review our full benefits offerings

Work with Vacasa, a Casago Company this Summer season!

Do you love the smell of fresh linens? Join our Laundry & Linen team this season! We’re looking for a self-motivated and organized individual to help keep our laundry and linens clean, sorted, folded, and ready for our guests' arrival.

This is a seasonal position. Employment dates begin as soon as 04/01/2026 and work through end of season on or around 09/30/26. As a part-time, seasonal position, exact schedule and hours are varied based on the needs of the business and may fluctuate from one week to the next.

Compensation

• $15 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
• More benefits and company perks information below.

Essential Job Functions

• Operate commercial washers and dryers in a laundry facility or on-site, professionally wash and dry laundry items, such as linen, terry, blankets, bedspreads, etc.
• Support upkeep and cleanliness of the laundry facility. 
• Receive deliveries and ensure accuracy of orders.
• Sort, fold, label, and organize company issued laundry items.
• Ensure supplies are prepared in a timely manner for pick-up. Responsible for picking up and dropping off supplies (as-needed basis)
• Properly utilize the necessary tools, chemicals, and products to clean to company standards.
• Observe and report any damage or potential hazards.  
• Establish and maintain open, collaborative relationships with team members and management team.
• Attend all mandatory individual and team meetings.
• Other duties as assigned because every day is different in hospitality!

Skills + Qualifications

• Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
• Prior experience in laundry and linen services is a bonus - but we can train! 
• Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
• Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
• Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
• Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.

Workplace Environment + Physical Requirements

• Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions.
• We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this.
• Reliable transportation required.
• Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance.

Benefits + Perks

• Health/dental/vision insurance based on hours worked
• Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
• 401K retirement savings plan with immediate 100% company match on the first 4% you contribute
• Health & Dependent Care Flexible Spending Accounts based on hours worked
• Paid Vacation & Sick Time
• Employee Assistance Program (EAP)
• Employee Discounts
• Part Time, Seasonal & Intermittent classified employees are not eligible for benefits. Vacasa will review the average hours worked during your first 90 days of employment and you’ll be communicated with if you become eligible. Please visit our careers page to see our full benefits package and what you have to look forward to if / when you become eligible.

Work with Vacasa, a Casago Company this Summer season!

Are you a handy person who enjoys fixing and maintaining household items? Do you like to drive and are comfortable spending your days driving across various locations supporting maintenance needs? We are currently looking for someone to join our team as a Runner. No day will be the same! You’ll jump from driving supplies to team members across our portfolio of homes, performing general maintenance upkeep and fixes to ultimately helping us keep our vacation homes ready for guests. Must be curious and enjoy troubleshooting!

This is a seasonal position. Employment dates begin as soon as 03/15/2026 and work through end of season on or around 09/30/2026. As a part-time, seasonal position, exact schedule and hours are varied based on the needs of the business and may fluctuate from one week to the next.

Compensation 

• $15 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
• More benefits and company perks information below.

Essential Job Functions

• Assist the Operations team in the local market, preparing homes for guest check in and check out.
• Frequently travel between units delivering supplies to housekeepers, maintenance teams and others, aiding guests, and running errands.
• Expect the unexpected, no day is the same and it will be spent traveling, performing basic maintenance and tasks in our homes. 
• Remove trash from homes.
• Order, maintain and replenish maintenance supplies and inventory.
• Complete a variety of maintenance tasks within a home such as appliance/ cable/ wifi troubleshooting, cleaning hot tubs, and replacing light bulbs.
• Meet and maintain company Standard Unit Appearance, correcting inconsistencies in the homes you enter.
• Assist housekeeping as needed by completing cleans. 
• Establish and maintain open, collaborative relationships with local team members and regional leadership teams as needed. 
• Provide cross-coverage for your team members when necessary.
• Other duties as assigned because every day is different in hospitality!

Skills + Qualifications

• Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
• Prior experience working in maintenance or housekeeping role a bonus. 
• Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
• This role involves frequent travel between worksites, so reliable personal transportation is essential.
• Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
• Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
• Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.

Workplace Environment + Physical Requirements

• Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions.
• We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this.
• Reliable transportation required.
• Regular travel within the locally assigned market and / or region.. 
• Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance.

Benefits + Perks

• Health/dental/vision insurance based on hours worked
• Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
• 401K retirement savings plan with immediate 100% company match on the first 4% you contribute
• Health & Dependent Care Flexible Spending Accounts based on hours worked
• Paid Vacation & Sick Time
• Employee Assistance Program (EAP)
• Employee Discounts
• Part Time, Seasonal & Intermittent classified employees are not eligible for benefits. Vacasa will review the average hours worked during your first 90 days of employment and you’ll be communicated with if you become eligible. Please visit our careers page to see our full benefits package and what you have to look forward to if / when you become eligible.

Work with Vacasa, a Casago Company this Summer season!

Are you highly organized and skilled at managing multiple operational projects simultaneously? Do you enjoy helping others and supporting your coworkers? If so, a position as a Property Caretaker may be perfect for you! We’re looking for an individual to help maintain our portfolio of local vacation homes. Each day will bring new challenges, so you should be comfortable assisting with housekeeping tasks, addressing escalated guest and homeowner concerns, and serving as a knowledge expert on our properties to support local teams.

This is a seasonal position. Employment dates begin as soon as 04/01/26 and work through end of season on or around 09/30/26. As a part-time, seasonal position, exact schedule and hours are varied based on the needs of the business and may fluctuate from one week to the next.

Compensation

• $18.89 / hour. Actual pay will vary based on a candidate's skill, experience, education and/or location.
• Up to $100 per month car allowance for eligible employees.
• More benefits and company perks information below.

Essential Job Functions

• Assists in the daily operations of the assigned portfolio of homes. Identify areas for improvement, assisting managers in process enhancements to drive efficiency and quality outcomes.
• Support the team with escalated guest and homeowner concerns by responding to emails, calls and tickets.
• Perform light home maintenance (light bulbs, fix door hinges, unclog a toilet, etc).
• Conduct regular inspections prior to guest and owner arrivals.
• Works to resolve guest and homeowner concerns by responding to emails, calls and tickets. Partners with the management team on escalated issues. 
• Partners and assists your Business Development Representative and management team when new units join the portfolio.
• Supports cross-functionally across the team as needed.
• Other duties as assigned because every day is different in hospitality!

Skills + Qualifications 

• Experience working in hotel, hospitality, vacation or similar industry is highly preferred.
• Minimum 1 year experience in housekeeping, maintenance or similar role. 
• Excellent time management skills with the ability to change activity frequently and cope with interruptions.
• Strong attention to detail.
• Tech-savvy with experience using various digital systems and applications and comfortable using mobile apps, tablets, and various software platforms.
• This role involves frequent travel between worksites, so reliable personal transportation is essential.
• Dependable and prepared. Showing up on time and ready to go is key to creating great stays for our guests and peace of mind for our homeowners.
• Must be dependable, self-motivated, and able to work independently while contributing positively to a collaborative team environment.
• Comfortable talking to people—online or in person—and being able to share information in a way that’s clear, thoughtful, and represents the company in a positive way always.

Workplace Environment + Physical Requirements

• Work may take place indoors or outdoors, in a variety of settings including private homes, resorts, offices, and laundry facilities — often in varying weather conditions.
• We’re in hospitality and our schedules can change based on guest and homeowner needs. Shifts may include early mornings, evenings, weekends, and holidays. We require flexibility to support this.
• Reliable transportation required.
• Regular travel within the locally assigned market and / or region.
• Ability to move freely (balancing, climbing, crawling, driving, squatting, standing, stooping, walking, bending, pushing, pulling, reaching, and repetitive hand/finger motions) and lift up to a maximum of fifty (50) pounds without assistance.

Benefits + Perks

• Health/dental/vision insurance based on hours worked
• Employer Sponsored & Voluntary Supplemental Benefits based on hours worked
• 401K retirement savings plan with immediate 100% company match on the first 4% you contribute
• Health & Dependent Care Flexible Spending Accounts based on hours worked
• Paid Vacation & Sick Time
• Employee Assistance Program (EAP)
• Employee Discounts
• Part Time, Seasonal & Intermittent classified employees are not eligible for benefits. Vacasa will review the average hours worked during your first 90 days of employment and you’ll be communicated with if you become eligible. Please visit our careers page to see our full benefits package and what you have to look forward to if / when you become eligible.

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As a Seasonal Hospitality Coordinator, you’ll serve as the on-the-ground expert responsible for keeping our homes functional, clean, and stocked (FCS) for every guest. You’ll perform inspections, restock supplies, prep for arrivals, complete light maintenance, and respond to in-market issues during and between stays.

This role is a combination of what many companies call a property caretaker and a runner and may at times include work more generally associated with that of a hotel front desk. You’ll be field-based, covering a subset of homes in your zone, and will report to the Team Lead, Hospitality Ops. Your work will directly impact guest satisfaction, review scores, and how well we care for our homeowners’ properties.

This role will begin within two weeks from offer and will end December 1st.  

Responsibilities

• Conduct inspections of homes before and after guest stays to ensure they meet brand standards; document inspections and reports issues via our task management systems
• Restock consumables and inventory supplies to maintain FCS readiness
• Leave hospitality touches such as gifts and welcome notes for arriving guests
• Handle basic maintenance tasks (e.g., lightbulb changes, TV resets, small repairs) and coordinate with the Maintenance team for larger issues
• Support turnovers with tasks like bedmaking, resetting decor, tidying, and removing trash
• Respond quickly to urgent in-stay needs or on-the-ground guest issues when dispatched
• Track supply usage and flag homes with unusual patterns or repeated problems
• Be a visible, professional presence in the field, supporting teammates and guests as needed including occasionally taking incoming phone calls/messages and making outbound calls/messages to guests and owners
• Support Hospitality Managers with dispatching of field tasks during non-peak times of day
• Primarily support the operations of your zone while being available to assist other zones as needed based on market need
• Other duties as assigned

Success Measures

• Guest satisfaction and review scores (portfolio average above 4.8)
• Number of inspections completed per shift/day
• Completion rate and accuracy for assigned tasks
• Responsiveness to urgent or in-stay issues
• Homes consistently meeting FCS standards as verified by market leadership

Work Environment and Physical Demands

• Must be comfortable walking, standing, bending, lifting up to 50 lbs
• Frequent travel within market and regular driving between properties is required
• Work is conducted primarily in-home, with some supply runs or warehouse coordination as needed
• Availability to frequently work weekends, holidays, early mornings, and evenings (with 2 days off each week)

Qualifications

• 1+ years of experience in hospitality, property care, vacation rentals, or related field
• Detail-oriented and highly reliable
• Ability to follow checklists and brand standards consistently
• Physically capable of lifting 25+ lbs and walking/standing throughout the day
• Strong communication skills and service-minded attitude
• Comfort using mobile apps and task tracking tools
• Valid driver’s license and reliable vehicle required
• Able to work weekends, holidays, and on-call rotations

Compensation

Compensation may be adjusted based on experience, skills, and interview performance.

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.  

Commitment to Equal Employment Opportunity 

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.