About this job

As Strategic Partnerships Lead  // Banking Distribution you will be accountable for creating, structuring and scaling strategic partnerships with banks where the bank is both the distribution partner and the balance sheet provider. This is a step-change from JUMO’s mobile-money-led model: it places the bank at the centre of customer acquisition, product distribution, funding and risk, and demands a partnership lead who can operate as a credible peer to bank executives. You will articulate the JUMO proposition, co-design the product and operating construct with the bank, lead the rollout of new initiatives end-to-end, and drive portfolio growth, revenue and risk outcomes in line with the partnership agreement. You will report to the MD of Capital Partnerships.

You will

• Build and own senior, executive-level relationships across partner banks — typically with C-suite, Heads of Retail / SME / Digital, articulating the JUMO model in a way that lands with banking decision-makers and unlocks the partnership.
• Lead the design and rollout of new bank-led distribution and lending propositions end-to-end, from concept and commercial structuring through credit and risk approvals, regulatory sign-off, technology integration, launch and scale-up.
• Structure the commercial, credit, risk and operating constructs of each partnership in a way that reflects the bank’s balance sheet, capital and regulatory realities while delivering JUMO’s growth and revenue objectives.
• Continually monitor portfolio performance against agreed KPIs across origination, credit quality, collections, revenue and customer outcomes, and convert insight into clear actions with the bank’s product, credit and risk leadership.
• Identify and translate regulatory changes, central bank policy shifts, and macro and banking-sector trends into concrete implications for the partnership and JUMO’s product and portfolio strategy.
• Drive cross-functional execution across JUMO’s legal, regulatory, data, product, marketing, customer insights, finance and operations teams, setting the pace, owning the critical path, and unblocking decisions to deliver against revenue goals and manage risk.
• Optimise existing partnerships and originate new banking opportunities across Africa, structuring deals that are commercially compelling for the bank, regulatorily sound, and aligned with the JUMO business model.

You will need

• A Bachelor’s degree in Business, Finance, Economics, Accounting or similar
• Significant senior experience in banking or financial services; ideally including roles in corporate or retail banking, digital banking, credit and risk, transaction banking, or banking partnerships, with a real working knowledge of how a bank actually runs.
• A deep understanding of credit risk and the dynamics of lending, with some fluency to debate credit policy, scorecards, provisioning, capital and balance sheet implications with bank specialists as a peer.
• A demonstrated track record of executing new product launches, partnerships or distribution initiatives at scale inside or with a bank, including navigating governance, credit and risk committees and regulatory approval processes.
• Awareness of mobile money and digital financial services and how they intersect with bank-led distribution, enough to position JUMO’s value within a bank’s digital strategy.
• The ability and willingness to travel across the region as the role requires.

Capability

• Executive presence and credibility: holds the room with ExCos and risk and credit leadership
• Strong commercial and banking acumen: can structure a deal, read a portfolio, debate unit economics and translate the JUMO strategy into concrete, bankable plans and deliverables.
• Strong project execution discipline: able to lead complex, multi-stakeholder rollouts end-to-end, set the critical path, manage governance, and drive delivery to time, quality and risk standards.
• High levels of intellect and judgement: makes the right trade-offs and weighted decisions in line with the JUMO business model and the bank’s risk appetite
• Excellent communication and influence skills (written and verbal), with the range to move between board-level narrative, commercial detail and operational execution.
• Ability to break down complex, ambiguous challenges into measurable workstreams and lead the delivery across internal and partner teams.
• Ability to work in a fast-paced, ever-changing environment, highly adaptable, with the resilience to navigate banking timelines and fintech pace simultaneously.
• Excellent time management, planning and organisational skills.
• Decisive, detail-oriented, enthusiastic, with strong problem-solving abilities and a bias to execution.

Bonus if you have

• 6–8+ years of progressive experience in banking, financial markets or fintech-bank partnerships, with at least some exposure at executive level (direct engagement with C-suite or membership of senior committees).
• Experience structuring and launching lending, digital banking or embedded finance products in partnership with a bank; covering commercial, credit, risk, regulatory and technology dimensions.

We ask a lot of each other at JUMO, but we give a lot too.

You will love

• Collaborating with smart, engaging people in an inspiring work environment.
• Working for impact.
• Growing and learning continuously, with loads of encouragement and support.
• Boldly taking risks as we navigate new challenges.
• Flexible work practices enabling your best delivery.
• Being autonomous and empowered to lead.

Remote First

You will be based in South Africa. We operate a remote first working approach where working remotely is our default way of working. You have flexibility on where to work from in the country of hiring, as long as you have access to a reliable connection and are set up to work remotely.

Diversity and Inclusion

At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.

Catapult is building the future of sports performance technology, with a mission to Unleash the Potential of every athlete and team on earth. We don't just work in the sporting industry; we are actively changing it.  Since 2006, our solutions have been leading the way in sports performance software, science, and data, in a world where 1% can literally mean the difference between winning and losing.

We work with over 5,000+ teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes’ health, game-day readiness, and performance, as well as in-game tactics.  

Catapult is a sports technology company that empowers professional teams to make data-driven decisions. We deliver health, performance, video, and AI insights from the locker room to competitive environments, ensuring every decision is an opportunity to gain an advantage, sharpen performance, and build lasting success. 

WE WANT PEOPLE WHO ARE PASSIONATE ABOUT CUSTOMER SUCCESS 

We are looking for a talented and enthusiastic Customer Success Specialist whose determination for continuous improvement aligns with our ambitious, fast-growing and transforming company. Based remotely in South Africa, you will be a key player in the growth of the region by providing high quality training, education and support to a select customer base across Catapults’ entire range of athlete tracking hardware and software solutions. You will also be the voice of the customer and assist with the research and development of our technology stack and provide advanced data analysis for both internal staff and existing customers, and therefore need to be fluent in English. The role will work closely with our business development managers, partners and sport scientists throughout EMEA to provide administration documentation, product demonstrations and support new business opportunities for leagues and teams. 

WHAT YOU’LL DO 

• Account manage a select portfolio of teams within your dedicated territory
• Educate customers on best practice when utilizing Catapult technology and value proposition
• Drive new business success & contract extensions through various activities, including performing on-site and virtual product demonstrations. This includes cross selling and upselling across the product platform
• On-going remote support to our growing customer base on Catapult’s entire range of athlete monitoring hardware and software solutions
• Customer service initiatives, follow-up calls, visits, emails and communication central to creating a great customer experience
• Maintaining Client Health through active account management
• Product feedback and innovation internally
• Provide evidence based, scientific materials for marketing, internal and external purpose
• Maintain a large database of information
• Aid in the data analysis of our elite teams where required
• General representation of Catapult at domestic and international conferences where required

Research and development of Catapult’s product stack

• Support renewals end-to-end for a defined book of business, accountable for retention outcomes.
• Lead renewal strategy, including value positioning, stakeholder alignment, and renewal readiness.
• Forecast renewal outcomes accurately and maintain clear visibility of renewal risk.
• Proactively identify, qualify, and drive opportunities with existing Catapult customers
• Actively support the sales team through demos, solution consultancy, and customer advocacy.
• Manage customer satisfaction and adoption as leading indicators of renewal and expansion success, intervening where risk emerges.
  
  

WHAT YOU’LL NEED

• 2+ years working in the elite sporting environment
• Fluent English, bilingual a plus
• Hands on experience with performance monitoring tools such as GPS, velocity based training; Video Analysis; Tactical applications
• Proficient in statistical analysis of large data sets
• Proficient with computers and Microsoft office
• Account management experience with a large customer base (desired)
• Great communication skills to foster new relationships and build on existing relationships with a select customer portfolio
• Ability to analyse, and interpret data
• Effective communication to articulate findings to coaches, athletes, and other performance staff
• The desire to influence the performance management of elite sports
• Ability to work individually and with a larger regional team
• Communicate effectively with key stakeholders, particularly software and hardware engineers
• Bachelor’s degree in Exercise and Sport Science or related discipline required
• Sports science or strength and conditioning related experience in football (soccer) or rugby is desirable.
• Existing network across elite sports in Africa is desirable.

WHAT YOUR SUCCESS WILL LOOK LIKE

In 6 months time…

• You have built strong relationships with your customer portfolio and are a trusted, responsive point of contact
• You confidently deliver onboarding, training, and product demonstrations across Catapult’s core solutions
• You proactively support customers day-to-day, ensuring consistent and efficient usage
• You maintain clear visibility of account health, identifying risks and opportunities while collaborating effectively with internal teams

In 12 months time…

• You are a trusted performance partner, influencing how customers use Catapult solutions to drive decision-making and performance outcomes
• You independently manage your portfolio, driving high satisfaction, retention, and supporting renewals and growth opportunities
• You deliver advanced insights and analysis that provide measurable value and differentiate Catapult’s offering

WHY CATAPULT? 

• We have amazing people. We promise you’ll work with some of the most ambitious,  intelligent people in an exciting industry, and do some of the best work of your life.
• We encourage our people to engage in constructive, open, and honest communication to make Catapult extraordinary. 
• We work in a collaborative yet challenging environment to consistently improve our performance, which in turn impacts our customers' performance.
• Our workforce spans more than 20 countries. You'll have the opportunity to work with people from multiple nationalities and cultures, and to build your global awareness.  
• We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to improve.  There is an unlimited opportunity to grow, do more, and do better.

Whether you’re interested in sports or not, you’ll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! 

Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend only to apply when they check every box. So if you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance. Our priority is to find the brightest talent who can add to our team culture, actively contribute, and be excited about what they do.

All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role.

We are looking for a Senior Integrated Project Manager

Ogilvy Social.Lab seeks an experienced Senior Integrated Project Manager with a strong digital background to lead and grow key international brands.

The Project Manager at Ogilvy Social.Lab is a pivotal leadership role within the Client Service team. You will oversee and manage the successful execution of projects and client deliverables, ensuring seamless project delivery while maintaining the highest standards of quality, client satisfaction, and client growth. You will manage a team of team members across multiple disciplines mainly content, intelligence and media, guiding them to meet client deliverables and success. This role requires a deep understanding of digital project management principles, strong leadership skills, and a proven ability to navigate complex projects and client relationships. Ideally, candidates will have 5+ years of experience.

Project Delivery & Client Management:

• Oversee execution, coordination, and delivery across Media, Content, and/or Intelligence, ensuring timelines, deadlines, and budget objectives are met.
• Understand project briefs and objectives, managing timelines, resources, and scope to deliver successful, quality outcomes on time and within budget.
• Manage client expectations and communication effectively, building trust with key client stakeholders.
• Manage external stakeholder expectations and communication effectively.
• Lead case study development and contribute to building strong client relationships.
• Manage change requests, assess their impact on project objectives, and implement changes efficiently.

Team Leadership & Mentorship:

• Manage the internal team from an operational workflow.
• Mentor and develop Project Managers, providing guidance and support for their growth.
• Foster a positive and collaborative project team environment, focusing on individual growth and skill development of direct reports.
• Champion the vision within project teams and ensure project alignment with C2 vision.

Innovation & Process Improvement:

• Candidate needs to be open to working with AI workflows and integration across a campaign lifetime.
• Identify process improvements and innovative delivery approaches.
• Drive best practice initiatives and explore/implement new project management tools/techniques.
• Encourage experimentation and continuous improvement within the team.

Financial & Resource Management:

• Manage project resources and budgets across multiple projects, ensuring efficient resource allocation.
• Monitor project profitability and identify opportunities for cost optimisation.
• Manage SOWs and client revenue/finance functions.
• Manage Work in Progress (WIP) adjustments and support revenue forecasting for the portfolio.
• Analyse financial performance and identify opportunities to improve efficiency and profitability.
• Manage all the internal finance administrative duties such as WIP notes, reconciliation documentation, generating PQs, POs and invoices.
• Ensure efficient project delivery and accurate tracking of time and effort.

Role Requirements:

• Proven ability to manage multiple projects concurrently, demonstrating strong organisational and prioritisation skills.
• Excellent communication (written and verbal), interpersonal, and presentation skills.
• Strong analytical and problem-solving abilities.
• Ability to work effectively under pressure and meet tight deadlines.
• Proven ability to lead and motivate a team.
• Proficiency in project management methodologies (e.g., Agile, Waterfall).

Reporting & Analysis:

• Develop and deliver strategic client reports, providing insights into campaign performance, market trends, and competitive activity.
• Proactively monitor industry trends and share relevant insights with clients and internal teams.

Desired Skills & Experiences:

• Bachelor's degree in marketing, Communications, Business Administration, or a related field.
• 3+ years of experience in a project management role within an agency setting, with at least 2 years of experience managing a team.
• Strong understanding of digital marketing across content creation, media, and strategy/intelligence.
• Experience working with cross-functional teams.
• Proficiency in project management tools (e.g., Asana, Monday.com, Jira) and Microsoft Office Suite.
• Experience with budget management and financial reporting.
• Understanding of Ogilvy's values and culture.

Mission

We’re on a mission to help more people thrive in tech — becoming the central place for software makers to build great careers and for companies to build winning teams.

Within the Marketing team at OfferZen, our focus is to grow and engage our community of developers and companies through valuable content, events, reports, tools, and campaigns.

Design plays a key role in this — it’s how our brand shows up in the world, how we stay distinct in a market that often looks the same, and how we move from ideas to impact at pace.

As a Marketing Graphic Designer, your mission is to bring our brand to life across the full funnel while helping us scale how we design and deliver — through high-quality creative, reusable systems, and well-executed brand touchpoints like swag and events.

About the role

This role is focused on strong execution with room to grow. *Please note: This is a 12-month contract role that requires occasional visit to our Cape Town office. 

You’ll work closely with the marketing team and alongside a design lead, taking ideas and turning them into clear, high-quality visual outputs across campaigns, content, and brand touchpoints.

A key part of the role is not just delivering assets, but helping us move from one-off design work toward a more scalable system — through templates, reusable assets, and consistent visual patterns.

You’ll also play an important role in bringing the brand to life beyond digital — owning how swag is designed, produced, and delivered across campaigns and events, and helping build simple, reliable systems that ensure quality, consistency, and readiness at scale.

Outcomes

• We consistently ship high-quality, on-brand creative across campaigns, content, and community
• Design is no longer a bottleneck for marketing delivery
• We are building a growing library of reusable assets (templates, illustrations, components)
• The OfferZen brand feels consistent, distinct, and recognisable across all touchpoints
• The team is empowered with templates and tools to self-serve where appropriate
• OfferZen Swag is high-quality, on-brand, and event-ready at all times, supported by efficient systems for inventory, ordering, and cost control

Responsibilities

Design and deliver high-quality visual assets across a range of marketing needs:

• Ad creatives for paid campaigns
• Campaign collateral (banners, landing visuals, email assets)
• Blog, report, and social media creatives
• Sales and internal enablement materials
• Event and community assets
• Swag (t-shirts, stickers, print materials, etc.)

Contribute to improving how we design over time:

• Create and maintain templates to reduce from-scratch work
• Support the development of our illustration and asset library (e.g. dinocorn system)
• Apply and maintain consistency across all outputs
• Iterate on feedback and continuously improve the quality and impact of designs

Own the swag system:

• Manage swag ordering end-to-end (quotes, suppliers, approvals, timelines)
• Maintain accurate swag inventory and run regular stock takes with help of our office manager
• Ensure swag is shipped on time events, campaigns, and candidate placements with the help of our office manager
• Ensure all events are fully prepared with the right swag, in the right quantities, on time
• Identify opportunities to simplify and standardise the swag system (cost effective options, reusable designs, better processes)

What will make you a good fit

We’re looking for someone with strong design fundamentals who wants to grow into a more senior designer or marketer over time.

Core requirements:

• 2-3 years experience in graphic design
• A strong portfolio that demonstrates layout, typography, illustration and visual clarity
• Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign)
• Capable illustrator, able to generate on brand assets
• Comfortable designing across multiple formats (digital and print)
• Super organised, proactive and detail-orientated 

Nice to have:

• Experience designing for marketing or brand 
• Exposure to templates or design system
• Familiarity with Figma or similar tools
• Ability to animate / create motion graphics
• Basic knowledge of AI implementation in design workflows

How you work

• You care about clarity and craft, not just aesthetics
• You’re comfortable working from briefs and iterating on feedback
• You have strong attention to detail and take pride in polished output
• You’re proactive and look for ways to improve how things are done
• You’re curious and invested in growing your skills over time

The OfferZen Story

OfferZen is on a mission to improve the experience of finding work for people involved in making software, from developers to designers and data scientists through the utilisation of our world class online recruitment marketplace. We do this by flipping the traditional recruitment model on its head and getting companies to reach out to candidates with upfront offers.

Over the last 10 years, we have managed to make a large dent in the South African online tech recruitment marketplace - and we're speeding up. One in five developers in South Africa will use OfferZen to look for a job each year, and we're on a mission to elevate local talent on the global stage.  

What it's like to work here:

We love to do fun stuff together. We are focused on building a connected tribe and a sense of belonging. We value unique and diverse approaches and ensure we create opportunities to share and learn from each other. We have regular online events, show and tells and a book club as well as regional and annual off-site events. 

We're dedicated to authenticity: We treat people as people, caring personally and speaking openly. We foster low-ego behaviour - we own our mistakes as well as our victories. We're never about blame. We're always about honesty, learning and continuous improvement. We ensure lots of transparency and visibility. From OKRs and strategy to analytics and company performance numbers, it's all available for you to see and understand.

We're passionate about learning and levelling up: Everyone at OfferZen strives for a growth mindset. We read books, listen to podcasts, share expertise obsessively, then take on hard challenges with smart guidance and support. When things go wrong, we look for the learning and how to improve.

We’re all about balance: We believe that maintaining a healthy balance between home and work is the key to feeling happier and more productive. This is where hybrid work and flexibility come in. We also offer 24 days of leave a year which are available to use from the time you start.

About the role

As a Retention Specialist at Sporty, you’ll play a hands-on role in supporting the delivery of South Africa focused campaigns and promotions that drive customer engagement and loyalty locally. You’ll assist with setting up and running retention activities, track results, and help ensure our offers are competitive across different markets. Working closely with product, analytics, and stakeholders, you’ll provide operational support to keep campaigns running smoothly and effectively.

What you'll be doing

• Assist in planning and executing retention campaigns and promotional activities for existing & new users across the SA markets
• Monitor key metrics (Retention, Reactivation, ROI) and prepare reports to track user engagement and optimization
• Collaborate with internal product and analytics teams to maintain and improve retention tools and reporting accuracy
• Help ensure regional offers and promotions are delivered on time and remain competitive
• Coordinate with external partners on campaign execution and follow-up tasks
• Support personalization and automation initiatives by providing regional operational input

What you'll bring

• Bachelor’s degree in marketing, business, or a related field
• 2+ years’ experience in retention, CRM, or customer lifecycle management
• Experience in the Online Casino or broader iGaming industry is strongly preferred
• Strong analytical skills and data-driven mindset
• Excellent communication skills, fluent in written and spoken English
• Familiarity with retention and marketing automation tools is a plus

What’s in it for you

• Sporty is a remote first company in pursuit of sustainability
• A competitive salary + individual performance based bonuses every quarter
• 20 days annual leave + public holidays
• Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
• South African employment contract
• Referral bonuses & flash bonuses
• Top of the line equipment
• Annual company retreats to provide great internal networking opportunities

If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.

Data Analyst - Cape Town

We’re looking for a Data Analyst to join our team here at ClearScore in Cape Town. You will join the team in delivering insight, analysis and recommendations which allow ClearScore to rapidly scale and deliver a seamless experience for our users. Analysts play a key role within ClearScore, driving strategy and key decision-making, which ultimately benefits our users, partners, and other teams within the business. 

ClearScore has an amazing analytical community which includes Data Analysts, Scientists and Engineers. The community works collaboratively to ensure a landscape in which team members can develop their full potential and deliver maximum business impact.

ClearScore is both a free credit score and report service and the UK’s leading consumer credit marketplace. In this role, you will play a key role in global analytics and insight generation across key marketing and registration initiatives - owning performance measurement, driving experimentation and strategy to unlock user-scale and revenue growth.

For more information on our tech stack check out our 2026 Tech Radar , how we work is summarised in our Engineering Principles and we have many other Tech Blogs on Medium.

What you will be doing:

• Partner with Marketing, Product and Commercial teams to generate insights that shape our marketing strategy and decision-making.
• Design and analyse experiments to improve user experience, volume and maximise user value generation
• Conduct deep-dive strategic analyses to identify growth opportunities across the marketing funnel.
• Presenting your analysis or recommendations to stakeholders at various levels across the business

Skills we'd love you to have

• You must possess SQL and Excel skills. Knowledge of dbt, python, and analytical tools such as Amplitude is a plus
• Experience using Domo or other data visualisation tools such as Tableau
• Strong critical thinking skills; being able to evaluate challenging and nuanced data to draw conclusions, build opinions and recommendations
• Strong quantitative and numerical skills
• Ability to plan and prioritise your own workload with a global analytics team
• You have a desire to learn and enjoy working collaboratively, with a desire to contribute to our culture.
• You do not need to fit into a stereotype: we are really committed to closing our gender gap and are actively trying to create an environment where you as an individual can thrive.

ClearScore is on a mission to make the world of personal finance clearer, calmer, and easier to understand. It starts with the free credit score and report but we're about to do so much more.

We want to take the complex financial decisions that people make in their lives and make them easier. We hold one of the biggest FinTech user bases in the world of over 22 million users but run ourselves like little start-ups. You're encouraged to challenge the status quo and fight for the better.

Since our launch in July 2015 in the UK we have expanded our product into South Africa in 2017, and Australia in 2020 and Canada in 2022. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organization.

We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

We also have a super-fast and friendly interview process, which is more like having a friendly discussion than being put under a microscope or pressure. We want to know the real you and if you'd be a great fit for us. 

Benefits:

• Holidays – 20 paid holidays (plus public holidays) and a “duvet day” on your birthday
• Pension Fund contribution over and above salary
• Private Medical Insurance
• Eye Tests
• Medial Aid Benefit - over and above salary
• Continued investment into learning and development 
• Flexible work hours and the ability to work from home
• Flexible, generous, and personalised maternity and paternity plans
• Monthly team events and office days out that we get to choose, and company events at the end of each quarter and retro
• Employee Assistance Program
• ClearScore Support Hub
• Perkbox

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
• Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule

Location: South Africa 

We Are: 

RTB House is a next-generation performance demand-side platform (DSP) that uses proprietary Deep Learning AI algorithms to help brands grow. The company is the market leader in driving performance using Deep Learning across the entire purchase funnel. 

Founded in 2012, and now operating in 90+ markets, RTB House has always been private-by-design. It embraces first-party advertising and a relentless approach to innovation. RTB House offers end-to-end Deep Learning-powered AdTech products and solutions to maximize conversion, drive new customer acquisition, create engagement, and fuel long-term demand for a global base of clients.

RTB House in the Africa

Since opening our operations in Africa, we have rapidly established ourselves as a trusted partner for renowned brands within the e-commerce sector.

We embrace a remote approach, allowing our team members the flexibility to work remotely, from the comfort of their own home.

With a small, dedicated team in the African market, we are continuously expanding our team and have ambitious plans for growth. 

If you are passionate about digital advertising, thrive in a dynamic and fast-paced environment, and are eager to make a significant impact, we want to hear from you! Join RTB House and be part of our success story in the African market.

Role Overview:

We’re looking for a driven and motivated full-cycle sales professional who’s eager to own the entire sales process — from prospecting to closing. You’ll be responsible for generating new business through strategic outreach, managing pipeline opportunities, and closing deals. This is a high-impact role that goes beyond booking meetings; we're seeking someone who can build strong relationships, deeply understand client needs, and drive revenue growth.

The ideal candidate is action-oriented, resourceful, and excited by the challenge of building and converting a sales pipeline in a fast-paced, high-growth environment. You should be confident in leading sales conversations with key decision-makers, skilled in using modern sales tools, and ready to grow with a company like RTB House.

Why RTB House? 

If you are looking for a place where you can grow and explore the latest technology updates in Digital and Programmatic advertising then RTB House might be the right fit for you.

You Will:

• Own the full sales cycle — from outbound lead generation to closing new business.
• Execute high-volume outreach (cold calls, emails, LinkedIn, etc.) to engage decision-makers.
• Book and lead discovery and demo meetings with prospects.
• Identify, map, and navigate target accounts and key stakeholders.
• Conduct thorough research and tailor outreach to each prospect’s structure, goals, and challenges.
• Build and manage a healthy sales pipeline through diligent follow-up and CRM tracking.
  Collaborate with internal teams (e.g., marketing, customer success) to align on client needs and handoff strategies.
• Consistently meet or exceed revenue and activity targets.
• Provide feedback and insights to improve sales messaging, outreach strategies, and conversion rates.

Desired Experience:

• 5+ years of experience in a sales role, ideally full-cycle (SDR/BDR experience plus closing responsibilities).
• Demonstrated success with outbound sales and cold calling.
• Experience speaking with mid- to senior-level decision-makers.
• Strong ability to independently research, map accounts, and build tailored outreach.
• Understanding of a structured sales process — from first touch to signed contract.
• Proficient with outbound sales tools and CRMs (specific platforms discussed during interviews).
• Proactive, self-motivated, coachable, and resilient in a dynamic sales environment.
• English Fluent.

We Offer: 

• We prioritize flexible working arrangements in a remote set-up where you can  work from the comfort of your home, or even work abroad from anywhere in the world for up to two months each year;
• We offer a top-of-the-market compensation package, consisting of an above-market-average base and an attractive bonus scheme;
• You will have a structured and interactive onboarding, accompanied by a supporting team member assigned to guide you during your orientation phase to make sure you’re settling in with ease;

• An international working environment that inspires you and enables you to develop projects as part of a highly qualified cross-functional team;
• We care about your development and help you continuously grow your career with us as part of your personalized development plan - supported by a yearly training budget and subsidized language course.

At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of  higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives. 

What We’re Looking For:

2U is looking for a versatile and detail-oriented Web Production Specialist to join our Marketing team. In this role, you will work with various stakeholders across departments to deliver a world-class experience on our external web properties. You will serve as the primary "hands-on-keyboard" executor for digital properties, personally implementing front-end, CMS-level website changes while ensuring every user touchpoint is optimized for performance, accessibility, and brand consistency.

Responsibilities Include, But Are Not Limited To:

• Web Content Management & Front-End Execution
  • Front-End Implementation: Execute a large number of content requests and front-end changes across multiple web properties within the CMS, ensuring timely delivery and technical precision.
  • Site Maintenance: Manage the daily production workflow for 2U’s landing page portfolio, including building new pages, updating content, and swapping creative assets.
  • QA & Standards: Ensure strict adherence to program brand guidelines, web marketing guidelines, the highest level of User Experience (UX), and web accessibility (WCAG). You are the final line of defense against broken links, layout shifts, or responsive issues.
• Relationship Management & Collaboration
  • Stakeholder Partnership: Work with stakeholders to find high-quality web marketing solutions across departments, including Brand, Product, Tech, UX/UI, and Creative teams.
  • Project Management: Communicate with non-technical stakeholders to prioritize and deliver complex updates, site redesigns, and new program launches on time and to specification.
  • Creative Execution: Manage the development of new web creative concepts with internal teams, ensuring design variations are technically feasible before going live.
• Continuous Learning & Optimization
  • Technical Growth: Support Web Production team in technical explorations and research around current or potential new tools to improve efficiency.
  • Industry Trends: Keep up-to-date on new products, CMS capabilities, and best practices within digital marketing.
  • Collaborate with designers to ensure test variations are technically feasible and align with brand standards before they go live.

Things That Should Be In Your Background:

• Bachelor’s degree preferred
• Experience: 2+ years of experience in web production, content management, or digital marketing operations.
• CMS Expertise: Strong experience working with WordPress or similar Content Management Systems is required.
• Technical Skills: Strong working knowledge of HTML and CSS. You must be comfortable troubleshooting layout issues, inspecting code, and making manual front-end edits when necessary.
• Communication: Excellent interpersonal communication skills with the ability to manage a queue of tasks and communicate timelines clearly to non-technical stakeholders.

Other Attributes That Will Help You In This Role:

• Experience with Enterprise Headless CMS platforms (e.g., Contentful).
• Experience with A/B testing platforms (e.g., Optimizely, VWO).
• Basic image editing skills (Photoshop/Figma) for web asset optimization.
• Familiarity with Jira/Asana for project tracking.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us – and do work that makes a difference.

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U

2U partners with the world's top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world’s leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform. From executive education and professional credentialing to master’s degree programs and free, open courses, 2U transforms how top institutions deliver workforce-aligned online education, enabling professionals to advance without pausing their careers. Learn more at 2U.com.

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

We seek a passionate and experienced Senior Multimedia Producer to join our growing creative team. This position is responsible for developing, producing, and delivering high-quality multimedia content to support our organization's objectives. The scope of media assets we produce is diverse, including interviews/testimonials, marketing product videos, various types of photoshoots, animations, motion graphics, and paid video advertising. This person in this position sits on the multimedia team, part of our internal creative agency.

The Creative Marketing team is a full-service in-house agency supporting all marketing efforts across the edX portfolio of programs and products. We act as strategic partners with our marketing stakeholders and seek collaborative solutions to elevate our creativity and drive our business.

A portfolio of work in various formats (video, animation) that demonstrates excellence in multimedia production is required. Please include a link to your portfolio with your application and cover letter.

Responsibilities Include, But Are Not Limited To:

1. Hands-On Execution:

• Interpret creative briefs, analyse best practices, and leverage past performance data to produce high-performing creative marketing videos.
• Collaborate with internal teams and external contractors to conceptualise and execute multimedia projects that effectively convey key messages and engage the target audience.
• Lead the edit process end-to-end, shaping narrative structure, pacing, and emotional impact to deliver high-performing short-form ads and brand content driven by strong storytelling and sound design.
• Utilise industry-standard editing, motion, and audio software to execute precise cuts, rhythm-driven sequences, sound design layering, and music integration that elevate the final output.
• Develop visual storyboards to guide multimedia production.
• Ensure multimedia aligns with brand guidelines and project objectives.
• Occasionally lead production shoots, managing lighting, cameras, sound, and talent to ensure overall quality, and oversee production teams, locally or remotely, to ensure project success.
• Perform or oversee post-production tasks, including editing, graphics, motion, and sound.
• Manage multiple project deadlines across different business lines to ensure high-quality multimedia output for marketing projects.
• Present creative work to stakeholders with a clear rationale.
• Maintain an organised multimedia asset management system.
• Integrate innovative AI solutions to streamline production processes, enhance creative possibilities, and maintain high-quality output across paid, product, and brand video content.

2. Collaboration and Relationship Building:

• Cultivate strong relationships with teams and stakeholders to promote collaboration and trust.
• Collaborate with cross-functional teams to translate objectives into effective multimedia campaigns.
• Communicate concepts and ideas clearly to internal and external stakeholders.

3. Mentorship:

• Continuously enhance skills and share knowledge with the team.
• Mentor junior multimedia producers, fostering growth and collaboration

Management Responsibilities:

• Lead and support the multimedia team's professional growth.
• Foster a culture of initiative, proactivity, collaboration, and innovation.
• Conduct regular feedback sessions to drive creative improvement.
• Manage team scaling and specialization for productivity.
• Lead talent acquisition and onboarding processes.
• Establish relationships with external vendors and contractors, such as production studios, motion designers, and audio engineers.
• Establish clear and strategic priorities to guide the multimedia team’s focus and direction.
• Mentor emerging leaders on the multimedia team.

Things That Should Be In Your Background:

• Bachelor's Degree in a related field is required.
• 5-7 years of industry-relevant experience.
• High-level proficiency in Adobe Premiere Pro, Adobe After Effects, and Adobe Photoshop.
• Skills in sound and music engineering, using industry-standard tools and software
• High-level color balancing and color correction skills, using appropriate tools for achieving desired visual aesthetics.
• Proficiency in using a video collaboration tool like Frame.io for efficient collaboration and feedback on video projects.
• Proficiency in using Google Office Suite for effective communication, documentation, and collaboration.
• Proficiency in working with an industry-standard project management system to ensure efficient planning, organization, and execution of multimedia projects.
• Experience with lighting, Digital SLR acquisition formats, and grip equipment

Other Attributes That Will Help You In This Role:

• Experience in content and product marketing, multi-channel strategy, video production, motion design, videography, photography, animation, and editing.
• Proficient in all phases of multimedia production.
• Ability to confidently present to and influence internal stakeholders and teams
• Experience in multimedia quality management
• Strong verbal and written communication skills to effectively convey ideas and concepts
• Proficiently handles high-pressure situations, meeting tight deadlines while upholding quality and precision with composure and adaptability.
• Exceptional teamwork skills, actively embracing feedback and art direction from colleagues and stakeholders with a flexible, open-minded approach.
• Outstanding multitasking and organization, adeptly handling diverse tasks to meet deadlines and produce high-quality results.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U Inc. 

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

The eCommerce Lead should have strong analytical skills and a deep understanding of ecommerce product management. Through managing the overall web process, this individual will own and execute the product assortment strategy needed to maximize sales, customer acquisition and retention. 

Responsibilities: 

o Work closely with Regional and Global Marketing on social media channels utilization, paid advertising campaigns, on -platform as well as online campaigns development to increase digital sales

o Responsible for regular reporting on digital and app performance and customer experience metrics -optimizing site operations, identifying opportunities, and suggesting strategies to achieve sales growth

o Own daily reporting for app performance -tracking all major KPI to plan

o Responsible for optimizations to navigation, collections, search, and homepage 

o Plan marketing calendar 

o Support paid social team and  eCommerce Lead with updates around product launches, collaborations, selling reports

o Oversee and execute strategic site AB tests to improve KPIs, revenue, and overall customer experience 

o Monitor competitive landscape and site benchmarks

o Collaborate with and project manage FSA ’s

o Work with the creative team to ensure all correct creative required for campaigns is done 

o Maintain professional and technical knowledge by attending educational workshops, professional publications, establishing personal networks, and participating in professional societies

Requirements and Qualifications of the role:

o Bachelor's degree required o 3+ years of related experience in Ecommerce or data/analytical field required

o Previous retail and/or ecommerce experience required

o Expert understanding of Excel (advanced reporting), PC Skills, including MS Office, and MS Outlook Understanding of Strategy

o Merchandising, accounting, and/or business experience a plus

o Flexibility to adapt to changing business needs, dealing with ambiguity

o Must be able to think strategically and see the big picture while knowing how to execute it tactically

o Excellent communication skills, both written and oral

o Strong project management/time management skills

o Extremely detail oriented

We are hiring for a global top-tier digital asset exchange, serving millions of users across multiple continents. The company operates in a highly competitive, fast-moving market and is known for strong product execution, deep liquidity, and rapid global expansion.

As part of their international expansion strategy, they are strengthening their footprint in South Africa, one of the most strategically important and regulated crypto markets globally.

The Country Lead (South Africa) will own end-to-end responsibility for the company’s market strategy, growth, and brand presence in South Africa. This role acts as the primary driver for user growth, trading volume, ecosystem partnerships, and local market positioning, while working closely with global teams.

Key Responsibilities

• Develop and execute the overall country strategy for South Africa, with clear ownership of trading volume growth, user acquisition, and market expansion
• Lead and participate in online and offline marketing initiatives, including meetups, seminars, Web3 conferences, sponsorships, and KOL / VIP engagement events
• Build, manage, and maintain strong relationships with local ecosystem stakeholders, including KOLs, media, Web3 projects, communities, and institutional or VIP clients
• Drive localized marketing, branding, and user education initiatives to strengthen the company’s influence within the South Africa crypto ecosystem
• Monitor and analyze South Africa crypto market trends, regulatory developments, and competitive landscape, translating insights into locally optimized growth strategies
• Act as the key local representative, collaborating with global marketing, product, BD, and compliance teams
• Track performance and provide regular reporting on market results and insights, with accountability for core KPIs such as trading volume, active users, and new user registrations

Qualifications

• Bachelor’s degree or above; background in Finance, Economics, Marketing, or related fields preferred
• 5+ years of experience in South Africa market leadership, business development, or market expansion roles
• Experience in crypto, fintech, or internet platforms is highly preferred
• Strong understanding of the South AfricaWeb3 ecosystem and digital asset exchange business models
• Established local industry network in South Africa (projects, media, KOLs, communities, institutions, etc.)
• Excellent communication and stakeholder management skills, with experience working in cross-border and multicultural teams
• Solid working proficiency in English or Chinese
• Highly results-oriented, with strong execution capability and market sensitivity

Nice to Have

• Previous experience as a Country Lead / Regional Head at an international crypto exchange or Web3 company
• Familiarity with South Africa regulatory frameworks or access to relevant compliance resources
• Proven track record in community growth, strategic partnerships, or institutional client development

Job Title: Senior Audience Planner/Data and Insights Specialist

Company: WPP Media South Africa

Location: Johannesburg, South Africa

Reports To: Client lead 

About the Role

As the senior audience planner/ data and insights specialist, your role will encompass working in both the data and tech space, as well as designing and delivering audience strategies.

Core Responsibilities

• Data and Tech Requirements

You will be the core support arm to the broader agency team in providing ongoing data and tech solutions relevant to the requirements of the client, this includes but is not limited to:

• Supplying of any data requirement for strategy and insight work
• Conduct market research on media consumption patterns for different markets and audiences.
• Adoption and localization of regional and/or global tools or data solutions
• Building of internal capabilities of data strategy, data analytics and data solution products/tools
• Responsible for driving innovation and new technology topics for the client business.
• On-going thought leadership in relevant industry & category initiatives such as white papers / public speaking / landscape & trend reports / awards judging
• Audience Planning Requirements
• Lead the development and delivery of audience strategy and champion audience-first thinking within the planning and strategy teams; providing a consultative approach to driving business outcomes using data and technology platforms.
• Build a cohesive 360 view of the customer profile using 1st party, 2nd party, 3rd party and research data inclusive of online and offline data sources.
• Utilize all available technologies to drive audience-based planning, buying, targeting, measurement and optimization
• Develop strategic audience segmentation to drive omnichannel personalization.
• Build audience targeting strategies based on campaign goals, run audience insight analysis, collaborate with data partners to create custom audiences, and establish connection with media partners to configure, test, and validate destination across all channels.
• Supervise the end-to-end process of audience planning, activation, and measurement for clients and/or campaigns.
• Analyse performance by audience segment & provide audience optimization recommendations.
• Develop a deep expertise in the data ecosystem including 3rd party data providers, publisher and supply direct relationships, and WPP companies.
• Drive adoption and success of data and technology platform partnerships as well as ensure that global team understands market needs and priorities.
• Lean into data strategy conversations and work with clients, partners and other stakeholders to forge new and interesting data connections and trials.
• Assist in closing the measurement loop to improve incrementality, working with specialist teams as needed.

Key Skills and Competencies

• Have an in-depth understanding of communication channels and platforms, including but not limited to CRM, CDP, DMP, programmatic, social, EC, new retail and how they interrelate.
• Familiar with how data could be used in driving business outcome and how business outcome could be measured by data.
• Excellent written and verbal communication skills with evolved present-to-persuade and facilitation skills. Strong analytics skills and can see business implications beyond data
• Have the ability to demonstrate a depth of understanding of the industry, the client’s business and brands as well as changes to consumer and media in senior level client conversations.
• Excel at ability to influence without authority but with the organization’s support to ensure that even without authority there is accountability.
• Collaboration, accountability, persuasive attitudes are critical for this role.

Experience

• Minimum of (5 years+) experience in data and analytics
• Experience working in cross functional teams and geographies.
• Experience connecting Audience segmentation with the realities of delivering in addressable media platforms.
• Sound understanding of the marketing technology stack required to delivery on Audience planning through to execution.
• Strong experience working with digital platforms and ad solutions with knowledge of targeting capabilities.
• Experience delivering campaigns with a real time dynamic creative element.
• Executed campaigns with omnichannel user journeys and media targeting.
• Needs to have worked in roles that have developed both strategic and operations capability within media marketing.
• Change agent mindset and risk-taking capabilities with examples of projects that have landed successful business transformation.
• Must be comfortable leading change and spearhead effectiveness and efficiency in media operations.
• Build competitively advantaged skills around audience planning.

Mastery of (Required):

• Precision Planning and Activation
• Audience Segmentation
• 1P / 2P / 3P Data Collection, Integration (including Data Onboarding) and Activation
• MarTech / AdTech
• Biddable Media Buying & Optimization Solutions

Broad Expertise in (Good to Have):

• Brand and Campaign Strategy
• Category Experience
• Agency and Client Background
• Marketing Analytics
• Marketing Effectiveness & Measurement Solution

Job Title: Social Biddable Lead

Company: WPP Media South Africa

Location: Johannesburg, South Africa

Reports To: Biddable Media Lead

About the Role

The Social Biddable Lead is responsible for driving strategic direction and performance across Paid Social for a portfolio of leading brands. This role combines leadership, data-driven decision-making, and client engagement to deliver impactful, results-oriented campaigns. The Social Media Lead will guide a team of specialists, ensuring best-in-class execution while aligning Paid Social strategies with broader digital and business objectives.

Key Focus Areas:

• Lead and develop a high-performing Paid Social team
• Drive Paid Social strategy aligned to business and digital objectives
• Oversee campaign performance and optimise against KPIs
• Translate data into actionable insights and improvements
• Manage client relationships and stakeholder communication
• Ensure best practices and continuous team upskilling

Core Responsibilities:

1. You will be leading a team of Paid Social Specialists, servicing some of the biggest brands in SA.
2. Driving excellence and performance within Paid/Biddable Social.

You will be required to:

• Work with digital strategic planners to develop overall Paid Social strategies
  Conduct research using social and biddable media tools to inform paid media strategies and audience targeting.
• Understand the client’s overall digital strategy and the role that Paid Social plays within the broader media mix
• Present Paid Social strategies and performance insights both internally and to clients
• Have a strong understanding of Google Analytics, website tagging, and data interpretation to inform optimisation and strategy
• Translate data and performance trends into actionable biddable media insights
• Supply digital audit information when required
• Assist in preparing competitive analysis across paid media channels
• Work closely with Agency Delivery Managers to ensure agency satisfaction and KPI delivery, while managing key relationships

Key Skills and Competencies:

• Strong leadership ability to grow and support a team of Paid Social Specialists
• Ability to mentor, train, and elevate the standard of Paid Social delivery
• 5–8 years of proven experience in Paid/Biddable Social Media
• 2+ years of management experience (advantageous)
• Client-facing experience within a performance or biddable media environment
• Social platform certifications (e.g. Meta, TikTok, LinkedIn) and ability to drive team certification
• Experience managing large budgets and blue-chip client accounts
• Strong experience with Google Analytics and data-driven decision making
• Experience with eCommerce and Cost Per Acquisition (CPA) strategies
• Highly self-motivated, organised, and detail-oriented

Role: Global Finance Business Partner/Financial Planning + Analysis

Duration: 12 months FTC

Location: Remote 

About the role: 

This role will be the finance partner for a number of our large, critical global clients. Each of these clients have the scale of a medium-sized businesses and as such require excellent financial oversight and leadership. This role will oversee the forecasting and reporting at a global level but will be more focused on the interpretation of the results and the identification and leadership of value-added workstreams needed to improve the results of the business. The role will also participate in all commercial pricing and negotiations with our largest client.  
 

This is a senior role within our business and as such will require a candidate that has been operating at a high level for many years .  

The role reports into the Global Clients Finance Director / Commercial Director. 

What you will be doing: 

• Act as a true finance business partner to the client leadership teams  

• Monthly and weekly reviews of forecasts and actuals for the assigned clients, providing informative understanding and commentary  

• Work closely with local finance teams across the globe to ensure that the client reporting is accurate and understood 

• Ownership of complex business planning models 

• Preparation of monthly Client Board Packs and Commentary incorporating all client entities 

• Presentation of results and forecasts to senior leadership and the group directors 

• Identify opportunities and trends that may help to improve client performance   

• Supporting the implementations of new market roll outs   

• Identify and actively drive forward process improvements and monitor the control environment 

• Work on all types of adhoc analysis and projects that will support the growth of the clients or business 

• Work with the commercial team in support of any bids or re-pricing of client services including all negotiations with the client 

• You will be open and willing to attend sustainability training relevant to your role and soak up recommended research and reading about sustainability issues 

• The role will oversee that all functions run smoothly end to end from work estimation, through contracting and work authorization, resourcing and development, all the way to acceptance, invoicing and collections.  It will also play a role in reporting to both the client, account team as well as various layers of Oliver management. You must be very hands on with the ability to work effectively with globally distributed teams and take responsibility to get things done on time even when systems and processes are at times stretched or insufficient.   

• You must be able to partner closely with and collaborate effectively with the client leadership team, various internal departments and the clients. You must be an excellent communicator and able to expertly convey data, abstract concepts, points of view and escalations to senior management efficiently and effectively.    

What you need to be great in this role: 

• 8+ years of finance experience. 

• Previous experience of finance partnering at a senior level 

• Industry experience is an advantage but not essential. 

• The ability to instill confidence in the senior leadership team and finance departments 

• Excellent inter-personal skills with ability to form strong working relationships 

• Able to effectively navigate conflict with internal stakeholders 

• Clear and concise communicator, to all levels of stakeholders. 

• Excellent organizational and time management skills. 

• Demonstrated ability to be a team player 

• Someone who seeks solutions rather than just reporting problems.  

• Advanced Excel skills. 

• Pro-active self-starter who operates and leads with minimal supervision. 

• Ability to work accurately with attention to detail 

• Ability to meet tight deadlines. 

• High standard of integrity, confidentiality and discretion. 

• Must be ambitious and have clear evidence of career progression 

• Client-side or advertising agency marketing experience 

• Strategic thinker 
• Flexible and adaptable with proven ability to be successful in a fast-moving ever-changing environment. 

#LI-SJ1

#BTG+

#SENIOR

Req: 16978

About this job

As In-Country Operations Manager you will be accountable for shaping and implementing the strategic roadmap for our key strategic partnerships for JUMO by utilising existing local market knowledge, operational execution and building strong relationships internally and externally. You will report to the Regional Manager // East Africa, with a focus primarily on Southern African & East African operations.

You will

• Be responsible for operational targets: Support product performance objectives by contributing recommendations to strategic plans and reviews; preparing and completing action plans; initiating productivity improvements, quality checks; resolving problems; identifying trends; determining system improvements; and implementing change.
• Take accountability for relationship management: Sustain rapport with designated stakeholder groups by making regular visits; exploring specific needs; resolving challenges and anticipating new opportunities.
• Be actively engaged: Pro-actively seek inputs and stimulate discussions with teams responsible for Portfolio Management, Product, Marketing, Customer Insights, Data Science, Finance, Capabilities and Customer Operations to resolve potential problems and identify opportunities.
• Own project management and coordination: Take personal accountability in proactively planning and executing new and existing projects and operational activities including but not limited to operational compliance.
• Manage reporting and governance: Provide real-time, robust, reliable, insightful business information and support preparation for partner SteerCo engagements.
• Ensure a clear grasp on any regulatory changes within the ecosystem that will affect our operations in-country.

You will need

• A Bachelor’s Degree in Computer Science, Business Administration, Commerce, Finance, Economics , Accounting or similar.
• A minimum of 5 years’ experience in a similar role in Financial Services, Technology, Telecom, FMCGs, FINTECH.
• Spoken and written fluency in English.
• Experience in project management.
• Previous high level and sophisticated relationship management experience across various senior and other levels in an organization.
• A very good understanding and experience of financial products and performance, including credit risk, dynamics of lending, saving and some insurance.
• Experience in negotiating with major counter-party to achieve and facilitate a given strategy.
• Experience leading a team. 
• Prior experience with mobile financial services.
• Excellent time management, planning and organizational skills.
• To be an exceptional communicator, with effective listening skills, intelligent and articulate with strong written and verbal skills. 
• To have a confident personality with strong presentation ability.
• The ability to work to tight deadlines, multi-task, prioritize and handle a diverse workload.
• To be decisive, detail orientated, enthusiastic, problem solver.
• The ability to work in a fast paced ever changing environment.

Bonus if you have

• An MBA (added advantage).

We ask a lot of each other at JUMO, but we give a lot too. 

You will love

• Collaborating with smart, engaging people in an inspiring work environment.
• Working for impact.
• Growing and learning continuously, with loads of encouragement and support.
• Boldly taking risks as we navigate new challenges.
• Flexible work practices enabling your best delivery.
• Being autonomous and empowered to lead.

Remote First

You will be based in South Africa or Uganda. We operate a remote first working approach where working remotely is our default way of working. We have co-working spaces available in Cape Town and Kampala, for collaboration and connection and for the use of those who value and want to work out of an office. You have flexibility where to work from, as long as you have access to a reliable connection and are set up to work remotely.

Diversity and Inclusion

At JUMO, we believe that diversity strengthens our teams and we strive in our recruitment process to create an environment where people from every background can collaborate and prosper and be themselves. 

About this job

We’re looking for a Junior Product Manager to join our growing product team. In this role, you’ll take ownership of product features and initiatives, collaborate with cross-functional teams, and contribute to the strategic direction of our product. You will have a strong understanding of product development processes and are ready to drive results, while continuing to grow your leadership and strategic thinking skills. This position will be remote and will report directly to the Head of Products // Core.

You will 

• Be responsible for Product Ownership: Own the end-to-end lifecycle of features or products; from ideation and requirements gathering to launch and iteration.
• Contribute to Roadmap Development: Help shape and maintain the product roadmap, aligning with business goals and customer needs.
• Engage in Cross-functional Collaboration: Work closely with engineering, design, marketing, sales, portfolio, in-country teams, and support teams to deliver high-impact products.
• Have a Customer Focus: Work with customer research teams to conduct user research, gather feedback, and analyze data to understand customer pain points and identify opportunities.
• Drive Execution & Delivery: Write clear product requirements, prioritize the backlog, and ensure timely and high-quality delivery with development teams.
• Monitor Metrics & Analytics: Define success metrics, monitor product performance, and use data to inform decisions. Ensure key focus on early detection of problems and rollout swift remediations.
• Manage Stakeholder Communication: Regularly update stakeholders on progress, product changes, and outcomes.

You will need

• 2 - 4 years of product management experience, preferably in a technology-driven environment.
• Proven ability to translate complex user needs into simple, scalable product solutions.
• Strong communication and organizational skills.
• Experience working in Agile/Scrum environments.
• Technical understanding to effectively collaborate with engineers (coding not required).
• To be comfortable working independently and as part of a team in a fast-paced environment.

Bonus if you have 

• Experience in fintech.
• Background in UX design, data analysis, or software development.
• Knowledge of tools like Jira, Confluence, Figma, Excel, and SQL.

We ask a lot of each other at JUMO, but we give a lot too. 

You will love

• Collaborating with smart, engaging people in an inspiring work environment
• Working for impact
• Growing and learning continuously, with loads of encouragement and support
• Boldly taking risks as we navigate new challenges
• Flexible work practices enabling your best delivery
• Being autonomous and empowered to lead

• A stack of leading-edge technologies 

Remote First

This position is based in South Africa.  We operate a remote first working approach, where working remotely is our default way of working.  Our environment is designed to foster innovation and enable collaboration. We have co-working spaces available across some of our main hubs  for collaboration, connection and for the use of those who value working out of an office. You have flexibility where to work from in the country you are hired in, as long as you are set up to work remotely and have access to data with a strong and reliable connection as we value online facetime for collaboration at JUMO.

Diversity and Inclusion

At JUMO, we firmly believe that diversity strengthens our teams. We are dedicated to fostering an inclusive recruitment process that cultivates an environment where all individuals can be authentic, collaborate, and thrive.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

Planning: 

• Assist in planning and executing comprehensive digital media strategies across various channels to meet client objectives. 
• Forecast and implement ad serving and brand safety to ensure effective campaign performance and protecting brand reputation. 
• Collaborate with internal teams (e.g., creative, analytics, client service) to ensure seamless campaign execution and alignment. 

  Compliance & Performance Analysis: 

• Analyze performance data, track campaign metrics, and offer data-driven recommendations for continuous optimization. 
• Continuously monitor campaign performance against KPIs, identify areas for improvement, and implement optimization strategies to maximize ROI. 
• Develop and deliver comprehensive campaign performance reports and use historical data and competitive research to identify insights and optimizations. 

  Budget & Implementation Management: 

• Monitor and manage budgets, ensuring proper allocation and tracking with media vendors. 
• Collaborate with the buying team to guarantee zero-error execution and handle budget adjustments as needed. 
• Oversee invoicing and reconciliation to maintain financial accuracy. 
• Ensure accurate reconciliation, invoicing/billing, and mapping data to our internal media campaign management platform. 

The Ideal Candidate  

• Minimum 3 years’ work experience in a planning role. 
• Experience working at a Media Agency preferable. 
• Knowledge along with a passion for digital. 
• Intermediate MS Office skills including Excel and PowerPoint 
• Experience in developing and implementing analysis and reporting strategies 
• Project management; ability to manage multiple projects across critical yet often fluctuating deadlines 
• Experience with new / emerging media, a plus 
• Result-oriented with strong communication and analytical skills. 
• Ability to work within a fast-paced deadline driven environment. 
• Analytical and problem-solving skills. 
• Strong understanding of the media landscape. 
• Understands business principles and good practice. 

At Jonsson Workwear, we do more than make workwear. We equip peak performance and back ambition. That’s why, across our business, we work with people who work with purpose. Inspiring the same performance and perseverance in others is where our Marketing team comes in.

Whether it informs or inspires, all Jonsson Workwear’s marketing materials are produced in-house at our Durban-based HQ. Here, our Marketing team’s creatives and visual storytellers push boundaries with every new brief, ultimately creating the impactful content that propels our brand forward.

Now there’s an opportunity for a Graduate Graphic Designer to join the team.

As an entry-level designer, we’re looking for more than just technical skills. You bring energy, curiosity and a genuine want to learn. Your portfolio shows potential but it’s your can-do attitude, eagerness to grow and willingness to tackle every challenge head-on that will make you stand out. We’re seeking someone ready to push themselves, embrace feedback and improve with every brief.

The driven Graphic Designer who joins our Marketing team will be someone who:

• Welcomes and applies feedback, and embraces learning from experienced designers, using every project as a chance to grow.
• Takes initiative and approaches each brief with energy, focus and a can-do attitude.
• Explores new techniques, tools and trends to continuously expand their creative skillset.
• Collaborates openly with teammates and Project Leads, contributing ideas and helping bring designs to life.
• Applies critical thinking to translate briefs into impactful visuals that resonate with our audience.
• Learns to produce work that aligns with the Jonsson Workwear brand while developing their own signature style.

The Jonsson Workwear story is built on hard work and the power of strong, dependable workwear. It’s a story that guides everything we do. From how we develop workwear that performs to how we inspire peak performance in those who wear it.

Showing what’s possible with Jonsson Workwear takes more than powerful images. It takes powerful words too. Words with purpose and impact in every line.

To transform our big ideas into bold statements, we’re looking for a Junior Copywriter to join our in-house Marketing team at our Durban-based HQ. Working alongside our team of creatives, you’ll help communicate what we do and why it matters.

As an entry-level copywriter, we’re looking for more than just a way with words. We’re looking for potential, too. Your genuine enthusiasm and willingness to grow are traits that will set you apart. You think carefully about how ideas are expressed and enjoy finding bold ways to communicate them.

The eager and inquisitive Junior Copywriter who joins our Marketing team will be required to:

• Write clear, engaging copy across multiple channels, including social media, email campaigns, catalogues and in-store materials.
• Bring campaigns to life with words that inspire action and reflect the craftmanship of our workwear.
• Craft product descriptions for online retail partners and resellers that convey the quality and performance of our workwear.
• Edit and proofread copy, ensuring clarity, grammar and consistency with the Jonsson Workwear voice.
• Maintain a strong, consistent brand voice across all communications, so every word reflects who we are and what we stand for.

Role: Account Director 

Location: Durban, South Africa (hyrid, 3 days a week in office) 

About the role: 

Working in partnership with our client, the Account Director will be leading & inspiring the account management team to ensure delivery to a high standard and to agreed scope, budget and timeframe, meeting (or exceeding) customer expectations. As an Account Director, you will be responsible for project governance across the team, as well as monitoring and tracking performance and profitability. 

This role will include line management and so you will help to mentor individuals, so they are able to learn and flourish as individuals. As a Senior Account Director, you will report into the Head of Delivery and work with the Operations team to ensure smooth day-to-day activities, and continuous improvements across the department and account.  

What you will be doing: 

• Take overall responsibility for the Account Management team’s project governance, defining and upholding best practice, while driving continuous project management excellence. 
• Lead high-value, key projects, creating robust plans and budgets, working with other project team members to execute delivery. 
• Proactively review processes and recommend changes which are likely to deliver efficiencies to timings and costs. 
• Monitoring all project progress, to be a point of escalation for the Account Management team and remove obstacles before they impact any deliveries. 
• Effectively monitor profitability across the department, identifying risks and implementing mitigation strategies to ensure projects are delivered on brief, on time and within budget. 

What you need to be great in this role: 

• The ability to lead the account management team to deliver high-quality work that is on time and within budget.
• The ability to parachute into situations, troubleshooting and coordinating resolutions to issues related to the delivery of projects.
• Understanding of the importance of prioritising work/shifting priorities as required to meet ever-changing client requirements and deadlines.
• Experienced and confident in creating and maintaining project documentation and processes.
• Be proud of your work, often taking on the final quality assurance to ensure delivery to the highest quality
• Have 6+ years account management experience within marketing & advertising. 
• Be comfortable with mentoring project managers and managing resources. 
• Have a good level of skill Microsoft Office. 
• Proactively manage the team and your workload while being self-sufficient. 
• Have a strong analytic mindset, and be solutions orientated. 
• Contribute towards growing the client relationship through a high standard of quality work, working alongside the Client Service team, collaboratively. 
• Confidently communicate and are comfortable presenting to senior clients or internal stakeholders. 
• Ensure that all documents, guidelines and templates are accurate, useful and in use by the wider team. 
• React quickly in a fast-changing environment and have the mindset to adapt quickly to changes. 
• Have a strong commercial understanding and be adept in the client's financial reporting systems.

Req ID: 16752

#LI-MR1 #LI-ONSITE #LI-MIDSENIOR

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

SENIOR MEDIA BUYER

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re looking for a results-driven and experienced Senior Media Buyer to join our team.

As a Senior Media Buyer at Common Thread Collective (CTC), you will be instrumental in driving client success through strategic media buying, precision optimization, and data-driven forecasting. You will lead the development of accurate, insight-driven forecasts, ensuring that every strategy is executed seamlessly to transform projections into tangible, scalable growth for our clients. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.

Your role goes beyond delivering measurable business outcomes—you will be a proactive partner in client success, maintaining clear and transparent communication about performance, strategy adjustments, and key optimizations. This ongoing engagement builds trust, strengthens client relationships, and positions CTC as a strategic leader in performance marketing.

You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.
As a Senior Media Buyer, you set a high standard, ensuring efficiency, scalability, and a results-focused approach.

You thrive in fast-paced environments, take ownership of performance outcomes, and are committed to continuous learning and innovation. We embrace the mantra, “Everyday in Everyplay, Count on Me,” meaning we take responsibility, execute with excellence, and see strategies through to success.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Media Buyer, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.

HEAD OF GROWTH MARKETING

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re looking for a Highly Motivated & Hard-Working Head of Growth Marketing to join the team.

As a Head of Growth Marketing, you will be at the heart of crafting data-driven forecasts and executing strategies that push our clients toward their goals. Your actions and initiatives consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition. 

Your role extends past strategy alone, it’s also about fostering strong client relationships by clearly communicating the steps taken and how results compare to projections. This ongoing transparency builds trust and strengthens the connection between CTC and its clients, helping them navigate the nuances of media buying and long-term growth planning.

You stand as a representative and dedicated advocate for CTC's distinctive approach to media acquisition and its accompanying tools. As a Head of Growth Marketing, you are held to a high standard. People know that if you are involved, things will get accomplished.

You thrive on challenges, are committed to delivering measurable results, and take great pride in giving it your all. We embrace the mantra, 'Everyday in Everyplay, Count on Me,' meaning that you can see things through to the end!

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Head of Growth Marketing, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.