About Nintex: 

At Nintex, we are transforming the way people work, everywhere.   

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.  

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.  

Working in engineering: 

Working at Nintex as an engineer means building more than just software; it’s about making a tangible impact with every line of code. Our engineers are process experts, developing the industry’s most complete process and automation platform to transform the way people work. If you’re interested, curious and want to learn and do more, the sky is the limit here. We take a solutions-oriented and collaborative approach, constantly innovating our business and products. 

About the role: 

The Engineering Manager for the DevTools team leads a group focused on building internal developer platforms (IDPs), tooling, and services that enable product delivery teams to move quickly, safely, and efficiently. This role is designed for a technical leader who thrives at the intersection of high-scale systems architecture and people development. You will champion our developer portal, treating our internal developers as customers to build seamless, self-service tooling that removes cognitive load and accelerates product delivery. You ensure your team delivers high quality, secure, and reliable software aligned with product and infrastructure roadmaps. You partner closely with Product Management, Platform Engineering, and internal delivery teams to define, build, and operate foundational tooling such as containerized application systems, CI/CD workflows, platform integrations, and shared infrastructure capabilities.  

Your contribution will be: 

Engineering Leadership: 

- Ensure the team produces high-quality, secure, well tested code. 

- Provide technical direction for developer platforms and shared tooling. 

- Guide design and architecture decisions with clear tradeoffs. 

- Promote best practices for scalability, resilience, security, performance, and reliability. 

- Oversee service reliability and ensure systems meet SLOs and SLIs. 

- Ensure CI/CD pipelines and automation support delivery teams. 

Delivery & Execution: 

- Run the team using agile principles with meaningful metrics. 

- Maintain visibility into risks, technical debt, dependencies. 

- Partner with Product Management to shape and prioritize the backlog. 

- Ensure timely delivery of features and platform capabilities. 

- Participate in incident management and follow-up improvements. 

Team Management: 

- Coach and develop engineers with growth plans. 

- Lead hiring and workforce planning. 

- Promote knowledge sharing and continuous improvement. 

Technical Expertise: 

- IDP Tooling: Experience with ArgoCD, GitOps, and infrastructure-as-code (Terraform/Pulumi). Experience with Backstage or similar internal portals is a significant plus. 

- Cloud Native Ecosystem: Understanding of Kubernetes, container security, and service mesh within Azure/AWS environments. 

- DevEx Metrics: Familiarity with tracking DORA metrics and Developer Experience (DevEx) signals to measure the platform's impact on velocity and quality. 

To be successful, we think you need:   

• 2+ years experience in leading a team
• 6+ years of strong experience and background in software engineering (Javascript, NodeJS, ReactJS, Relational and Non-Relational Databases)
• Strong experience in Kubernetes & Containerization.

What’s in it for you? 

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

Equity Statement: Preference will be given to People Living with Disability who are members of the designated groups in line with the Employment Equity Plan and Targets of the Company.

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

As a CRM Engineer III Software Developer at 2U, you will be a key technical leader, responsible for guiding a team of engineers and administrators in developing and maintaining the critical business systems that support our prestigious university partners. You will leverage your expertise to set the technical direction for an education-focused CRM, with a strong emphasis on Agentforce and Data Cloud implementations, driving value-driven outcomes for the business. For this particular opening, 2U Software Development is looking for a senior level CRM Engineer who will work on complex enterprise architecture, full-stack development, and team leadership. This individual will have exceptional verbal and written communication skills, a passion for changing higher ed, and a solution-minded, consultative approach to development.

Responsibilities Include, But Are Not Limited To:

Leadership & hands-on Development:

• Lead a team of Salesforce engineers in the design, development, and maintenance of 2U’s core Business Systems and CRM infrastructure.
• Perform hands-on development and prototyping new innovative capabilities 
• Support and maintain production systems by triaging, diagnosing, and resolving platform defects and incidents to ensure system stability and reliability.

Collaboration & Governance: 

• Establish and enforce technical best practices for development, architecture, and quality assurance to ensure reliable, scalable, and secure systems. 
• Collaborate closely with business stakeholders to translate complex requirements into value-driven technical solutions and capabilities that align with core business services.
• Mentor and coach team members, fostering a culture of technical excellence and continuous improvement.

Solution Architecture & Design:

• Drive the conceptualization, design, and implementation of innovative solutions, with a particular focus on leveraging and integrating Agentforce and Data Cloud technologies.
• Oversee the design and building of transactional systems that process our university and learning management system data.
• Direct the design and building of systems that efficiently move data from various source systems such as Snowflake, Java based apps, and other clouds (AWS).

Things That Should Be In Your Background:

• 8+ years of progressive Software Development experience, with at least 2+ years in a technical leadership or lead role.
• Experience working with Service, Sales and Data Cloud having implemented Agentforce use cases with Call Center/IVR integrations with Salesforce.
• Expertise in Apex and Visualforce programming experience, and a strong focus on Salesforce Flow (Screen, Record-Triggered, and Auto launched Flows) for declarative automation.
• Proven experience developing modern user interfaces using Lightning Web Components (LWC) and/or Aura Components.
• Familiarity with Salesforce DX (SFDX) for source-driven development and continuous integration/continuous deployment (CI/CD) DevSecOps tools such as Gearset or Copado.
• A propensity for building tools that automate and make processes reliable and scalable.
• Proven ability to establish and enforce technical best practices, perform rigorous code reviews, and mentor junior team members.
• Exceptional ability to communicate technical concepts to both engineering and non-technical business stakeholders.
• Background coding in a structured environment with Agile methodologies.
• Bachelor’s Degree in Computer Science, Computer Engineering, Mathematics, or other related field.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U 

For more than a decade, 2U has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.