About the Role

We are looking for an experienced Security Engineer to assist in maintaining and improving the organization’s security posture through proactive monitoring, vulnerability management, and incident response. As a key member in our IT & Security Team. this role is ideal for individuals passionate about cybersecurity who are eager to grow their technical skills and contribute to safeguarding enterprise systems and data.

Responsibilities

• Lead the evaluation, implementation, and continuous improvement of cybersecurity controls across the organization to ensure alignment with internal security standards and regulatory requirements.
• Conduct vulnerability assessments and coordinate remediation activities with engineering and infrastructure teams, including risk prioritization, tracking, and reporting.
• Manage and maintain endpoint security controls, including system monitoring, patch management, and security configuration to ensure optimal performance and protection across enterprise environments.
• Configure, manage, and optimize the organization’s mobile device management (MDM) and endpoint protection platforms, ensuring effective coverage and policy enforcement.
• Oversee software deployment, operating system imaging, and patch compliance across enterprise endpoints, ensuring timely updates and adherence to security baselines.
• Monitor, investigate, and respond to security alerts and incidents using SIEM, EDR, and related security tools, ensuring effective containment, remediation, and post-incident analysis.
• Document security monitoring activities, incident investigations, and response actions in ticketing and case management systems to ensure traceability and continuous improvement.
• Collaborate with engineering, IT, and product teams to define, implement, and maintain security baselines and secure configurations across systems and endpoints.
• Participate in the security assessment and due diligence of third-party vendors and service providers, including reviewing security documentation and identifying potential risks.
• Assist in responding to customer security inquiries and completing security questionnaires, supporting sales and customer assurance processes with accurate and timely information.
• Contribute to security awareness initiatives and promote security best practices across the organization.
• Provide guidance and mentorship to junior team members on security operations, endpoint security, and incident response practices.

Requirements

Education & Certifications

• Degree in Computer Science, Information Security, Information Technology, or a related field.
• 4+ years of experience in cybersecurity, information security, or a related technical role.
• Professional security certifications are considered a strong advantage, such as CompTIA Security+, Cisco CyberOps Associate/Professional, Azure Security Engineer, Google Professional Cloud Security Engineer, CEH, or similar security certifications.

Technical Skills

• Understanding of networking concepts and protocols, including TCP/IP, DNS, firewalls, VPNs, and network segmentation.
• Hands-on experience in security operations, including endpoint security, vulnerability management, threat detection, and incident response within enterprise environments.
• Practical experience with SIEM, EDR, and centralized logging platforms (e.g., Splunk, Microsoft Sentinel, CrowdStrike, or similar), including alert investigation, detection tuning, and incident analysis.
• Experience with vulnerability management tools (e.g., Nessus, Qualys, OpenVAS) and the ability to interpret scan results, prioritize remediation, and coordinate fixes with engineering or infrastructure teams.
• Ability to develop or maintain automation scripts using PowerShell, Python, or Bash to improve security monitoring, reporting, or operational workflows.
• Familiarity with endpoint management and security technologies, including MDM platforms and endpoint protection solutions.
• Understanding of security best practices, system hardening, and security baselines across operating systems and enterprise environments.
• Continuous professional development through security certifications, training, industry events, or participation in the cybersecurity community.

Soft Skills

Strong analytical and problem-solving skills

• High attention to detail and ability to prioritize tasks in a fast-paced environment

Excellent communication and teamwork

• Eagerness to learn, adapt, and grow in a dynamic cybersecurity team.

Company Benefits

• Competitive compensation package
• 30 days holiday paid leave
• One week exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam and Vilnius)
• Flexible working hours and opportunity to work from home
• Regular team-wide events
• Additional medical care
• MultiSport card fully funded by us
• Company office massages
• Personal assistant service
• Opportunity to use the Payhawk product (that is, essentially, built by you).

We're looking for a technically curious, motivated Salesforce professional to join our Revenue Systems team at Payhawk. This is a junior-level role designed for someone with at least one year of hands-on Salesforce experience who is ready to grow into a well-rounded Administrator.
You'll work closely with our Revenue Systems team, learning how to optimize and evolve our Salesforce platform while collaborating with stakeholders across the company. If you enjoy problem-solving, working with data, and translating business needs into practical solutions, this role is for you.

Responsibilities
•     Support Salesforce platform administration tasks including automations, reporting, data management, and integrations — with guidance from senior team members
•     Collaborate with internal stakeholders to gather requirements and contribute to scalable, best-practice solutions
•     Help build and maintain clear technical documentation
•     Participate in stakeholder communication across all phases of the development process
•     Assist in the configuration, monitoring, and troubleshooting of integrations with third-party systems
•     Support the planning and execution of User Acceptance Testing
•     Help monitor user adoption of new and existing features
•     Assist with data management tasks, including mass data operations
•     Research and evaluate new Salesforce features and contribute to their rollout
•     Work alongside Salesforce and Product developers on CRM-related projects
•     Support the integration of AI tools to enhance automation, improve data accuracy, and streamline business processes
•     Contribute to reducing technical debt and improving overall org health and efficiency


Requirements
•     1+ year of hands-on Salesforce administration experience (Sales Cloud and/or Service Cloud)
•     Foundational knowledge of Salesforce's declarative tools — flows, validation rules, and object/field configuration
•     Basic understanding of Salesforce's security model (profiles, roles, permission sets)
•     Ability to build and interpret reports and dashboards in Salesforce
•     Strong communication and relationship-building skills — comfortable talking to stakeholders across teams and translating needs into actionable requests
•     Analytical mindset with an ability to interpret data and spot patterns or inconsistencies
•     Familiarity with structured workflows such as Agile, project coordination, or SDLC-adjacent processes
•     Attention to detail and a methodical, ownership-driven approach to problem-solving


Nice to Have
•     Salesforce Administrator certification (ADM 201) or active progress toward it
•     Experience with Salesforce SOQL, Apex, or HTML
•     Familiarity with reporting tools, dashboards, or BI platforms
•     Experience in operations, sales support, customer success, finance, or product roles
•     Prior experience with database management or object-oriented programming
•     Interest in or experience within fintech, SaaS, or revenue operations

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

About the Role

To achieve our visionary goals, we are scaling up our robust engineering team and looking for a Full Stack Software Engineer to meet the compelling challenges we face. Our product consists of many services that are not limited to a single technology so it’s important that you are technology agnostic and eager to learn new stuff. You’ll be responsible for delivering entire, highly complex features to production. As part of a team of talented and highly experienced individuals, you’ll have the opportunity to shape everything. Our goal is to produce the best solution for our customers. 

Being part of the Payhawk team means that you’ll be developing a world-class product in the fast-growing fintech industry. We deliver an exceptional solution, and to continue doing so, we seek out the top 1% engineering talent.

Responsibilities

• Contribute to the implementation of new features and resolution of bugs in the domain area, ensuring high-quality, maintainable code that aligns with team standards.
• Participate in the complete product development lifecycle, including planning, implementation, code reviews, testing, deployments, and post-release support.
• Write modular, clean, and testable code that avoids language or structure-related mistakes. Apply appropriate testing strategies (unit, integration, e2e tests) to ensure strong coverage and reliability.
• Take ownership of well-defined tasks, work autonomously, and proactively seek input when facing uncertainty, ensuring clarity on scope and edge cases before starting.
• Collaborate effectively with product managers, designers, and engineers to understand problems, evaluate trade-offs, and deliver solutions that support business goals.
• Review pull requests constructively, communicate clearly about your work, and proactively share updates, blockers, or risks.
• Develop a strong understanding of the domain and broader system context to contribute to accurate estimations and high-quality delivery.

Requirements

• Advanced programming experience and superior knowledge of programming languages and technologies: Node.js, TypeScript, PostgreSQL, Kubernetes, Docker, Google Cloud, React, React Native, Apache Kafka.
• Bachelor's degree in Computer Science (or related field).
• 3+ years of relevant work experience.
• Experience with agile processes, continuous delivery, and continuous integration.
• Ability to multitask, organize, and prioritize work.
• Exceptional integrity and work ethic.
• Nice to have: Experience working with LLMs, AI-driven architectures, and autonomous agents, including vector databases, embedding models, and MLOps practices.

Company Benefits

• Competitive compensation package based on experience
• 30 days holiday paid leave
• One week exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam and Vilnius)
• Flexible working hours and opportunity to work from home 
• Regular team-wide events
• Additional medical care 
• MultiSport card fully funded by us
• Company office massages
• Personal assistant service
• Opportunity to use the Payhawk product (that is, essentially, built by you)

About the Role

To achieve our visionary goals, we are scaling up our robust engineering team and looking for a Full Stack Software Engineer to meet the compelling challenges we face. Our product consists of many services that are not limited to a single technology so it’s important that you are technology agnostic and eager to learn new stuff. You’ll be responsible for delivering entire, highly complex features to production. As part of a team of talented and highly experienced individuals, you’ll have the opportunity to shape everything. Our goal is to produce the best solution for our customers.

Being part of the Payhawk team means that you’ll be developing a world-class product in the fast-growing fintech industry. We deliver an exceptional solution, and to continue doing so, we seek out the top 1% engineering talent.

 Responsibilities

• Lead the build of new product features and maintain existing ones by driving impactful engineering initiatives and owning end-to-end delivery.
• Participate in the full software development lifecycle, including frontend, backend, testing, deployment, and LLM-based functionalities where applicable, while contributing to the architecture and proposing scalable, sustainable solutions.
• Collaborate with product managers and designers to capture requirements and gain a strong business perspective on the features being implemented.
• Break down complex, ambiguous problems into well-scoped and clearly defined tasks, ensuring alignment with product and technical goals.
• Write scalable, high-performance, and maintainable code, ensuring testability, coverage, continuous integration, and backward compatibility.
• Own feature delivery from discovery through deployment and monitoring, proactively addressing blockers and risks with minimal supervision.
• Mentor and support other engineers through knowledge sharing, constructive feedback, and code reviews.
• Collaborate across teams to remove dependencies, foster alignment, and ensure the team’s work fits into the broader technical direction.

Requirements

• Advanced programming experience and superior knowledge of programming languages and technologies: Node.js, TypeScript, PostgreSQL, Kubernetes, Docker, Google Cloud, React, React Native, Apache Kafka.
• Bachelor's degree in Computer Science (or related field).
• 6+ years of relevant work experience.
• Experience with agile processes, continuous delivery, and continuous integration.
• Ability to multitask, organize, and prioritize work.
• Exceptional integrity and work ethic.
• Nice to have: Experience working with LLMs, AI-driven architectures, and autonomous agents, including vector databases, embedding models, and MLOps practices.

Company Benefits

• Competitive compensation package based on experience
• 30 days holiday paid leave
• One week exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam and Vilnius)
• Flexible working hours and opportunity to work from home 
• Regular team-wide events
• Additional medical care 
• MultiSport card fully funded by us
• Company office massages
• Personal assistant service
• Opportunity to use the Payhawk product (that is, essentially, built by you)

About the Role

Automation, Integrations, Agents, Platform, Retrieval & AI UX

As part of our Efficiency team, you will upskill and uplift every role with AI‑powered tools - automating workflows and building secure, reliable assistants, agents, and role “digital twins.” Just like broader Payhawk we obsess over customer success, our customers are every Hawk and every Payhawk customer, and we measure impact by adoption, task success, and time saved. We design human‑centered AI and manage risk responsibly.

You’re a product‑minded software engineer who designs and ships end‑to‑end AI solutions: chat UIs, APIs, orchestration, data pipelines, retrieval, evals, and guardrails. You love jumping between frontend, backend, prompts, schemas, observability, and Kubernetes to deliver measurable time savings for Hawks.

Rigorous studies show AI assistance can raise knowledge‑worker productivity, especially for less‑experienced workers - so we measure against hours saved and task success from day one.

How we work

• We behave like a Platform + Enabling capability that accelerates stream‑aligned teams.
• We measure delivery with DORA’s Four Keys and product value with adoption & time saved. See why: DORA 2024 report.
• We build tools‑using agents via MCP and rely on RAG / Hybrid RAG for grounded answers.

Responsibilities

• Build UI + backend for chat/agent experiences; own discovery → shipping → monitoring.
• Orchestrate tool‑using agents via MCP; design safe tool APIs and connectors.
• Implement and iterate RAG / Hybrid RAG (dense + BM25) with quality evals (faithfulness, groundedness, latency); manage prompt & retrieval versioning.
• Data work: build ingestion/ETL, chunking/metadata, access‑aware retrieval; ensure lineage and governance.
• Reliability: tracing, cost & latency SLOs, autoscaling; CI/CD with quality gates (offline/online LLM evals).
• UX & prompts: craft conversational flows using People + AI Guidebook patterns; instrument analytics and A/Bs for task success and satisfaction.
• Security & risk: apply applicable security standards such as (but not limited to) NIST AI RMF guardrails; work with Security/Legal on data handling and auditability.

Requirements

• 4+ years experience; expert in Node.js/TypeScript/React/PostgreSQL; CI/CD & cloud (GCP/K8s).
• Shipped LLM apps (agents, function/tool use, retrieval); strong API design & data modeling.
• Comfortable with Python for data/ETL; vector stores; analytics instrumentation.
• Bachelor's degree in Computer Science (or related field).
• Experience with agile processes, continuous delivery, and continuous integration.
• Ability to multitask, organize, and prioritize work.
• Exceptional integrity and work ethic.

Nice to have

• Frontend experience, Kafka, experimentation platforms, prior experience with MCP servers/clients.

Company Benefits

• Competitive compensation package based on experience.
• 30 days holiday paid leave.
• One week exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam and Vilnius).
• Flexible working hours and opportunity to work from home.
• Regular team-wide events.
• Additional medical care.
• MultiSport card fully funded by us.
• Company office massages.
• Personal assistant service.
• Opportunity to use the Payhawk product (that is, essentially, built by you).

About the Role

We are building something extraordinary at Payhawk, and we’re looking for a passionate Applied AI Engineer to join us as one of the pioneers working on our innovative agents. In this role, you’ll have the unique opportunity to be part of the foundational team shaping the future of how we leverage AI to transform financial operations. You'll tackle complex challenges, design and deploy intelligent systems, and collaborate with a team of talented professionals to deliver impactful solutions. If you're excited about pushing the boundaries of machine learning and making a real difference, we’d love to hear from you.

Being part of the Payhawk team means that you’ll be developing a world-class product in the fast-growing fintech industry. We deliver an exceptional solution, and to continue doing so, we seek out the top 1% engineering talent.

Responsibilities

• Design and implement autonomous AI agents that leverage LLMs for reasoning, planning, and decision-making.
• Measure and track performance of autonomous AI agents in terms of speed and accuracy across various complex tasks.
• Optimize and deploy LLM-based agents in production environments, ensuring efficiency, security, maintainability and reliability.
• Build robust evaluation pipelines to help us iterate over new versions of our end-to-end solution.
• Implement multi-agent systems where LLMs collaborate to solve tasks.
• Develop memory and context management strategies for long-term agent interactions.
• Collaborate with cross-functional teams to integrate machine learning solutions into scalable products.
• Stay abreast of the latest advancements in large language models (e.g., GPT, LLama, Gemma) and Transformer-based architectures.
• Explore the evolving field of autonomous agents and identify opportunities for innovative applications.
• Leverage cloud platforms, particularly GCP, to deploy and maintain ML solutions efficiently.

Requirements

• Background in Computer Science, Mathematics, or a related discipline.
• Hands-on experience in the development, deployment, and fine-tuning of GenAI solutions in production environments.
• Desirable: experience with autonomous agents and agentic workflows, covering the entire lifecycle from design and development to deployment in real-world scenarios.
• Strong understanding of text representation techniques, feature engineering, model development, and prompt engineering.
• Familiarity with emerging trends in autonomous agents is a plus.
• Strong problem-solving abilities and a capacity to work independently.
• Ability to multitask, organize, and prioritize work.
• Exceptional integrity and work ethic.

Company Benefits

• Competitive compensation package based on experience
• 30 days holiday paid leave
• One week exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam and Vilnius)
• Flexible working hours and opportunity to work from home
• Regular team-wide events
• Additional medical care
• MultiSport card fully funded by us
• Company office massages
• Personal assistant service
• Opportunity to use the Payhawk product (that is, essentially, built by you)

About the Role

Shape the digital experiences that define how the world perceives Payhawk.

As a Senior Digital Experience Designer, you will create high-impact web experiences and digital assets that directly influence user engagement, conversion, and pipeline. You’ll work at the intersection of brand, UX, and performance — partnering closely with the Web Presence team, Content, SEO, Performance Marketing, ABM and Product Marketing teams.

You will take ownership of designing new sections of the website (homepage, pricing, platform, solutions, PPC and ABM landing pages), creating breakthrough creative for paid channels (LinkedIn and programmatic), and elevating UX consistency, motion, and visual quality across Payhawk’s digital ecosystem. This is a senior role for a designer who works autonomously, thinks strategically, starts with data, and drives evidence-based decisions.

If you’re a digital-first designer who combines strong craft with UX insight, performance thinking, and a bias for experimentation, this role gives you high visibility and meaningful impact on Payhawk’s growth.

Key responsibilities 

• Design and deliver end-to-end web pages (e.g., homepage, pricing, PPC, and ABM landing pages) informed by user data and business objectives.
• Develop high-quality UX layouts, wireframes, and designs that translate product messaging into intuitive digital experiences.
• Create paid social and programmatic ad creatives, optimizing performance through A/B testing and collaboration with Performance Marketing.
• Enhance and expand the design system, developing reusable templates and addressing UX/UI inconsistencies.
• Collaborate across teams (Content, PMM, SEO, ABM, Web PM, developers, and Brand Designers) to ensure high-impact, search-friendly designs and seamless execution.

Requirements

• • 4–5 years of experience as a Web, Digital, or Marketing Designer. 
  • Experience in SaaS, tech, or performance-driven environments is a plus.
  • A strong portfolio demonstrating ownership of complex web pages, UX flows, landing pages, components, and high-performing ads.
  • Deep expertise in Figma (components, responsive design, prototyping, design systems).
  • Strong understanding of UX principles, IA, conversion design, and behavioural patterns.
  • Demonstrated ability to use analytics, heatmaps, session recordings, and user research to inform design recommendations.
  • Experience running or participating in user testing (e.g., Wynter, A/B tests, preference tests).
  • Ability to pitch and defend design decisions based on evidence, not preference.
  • Experience preparing developer-ready handoffs and working closely with engineers in iterative cycles.
  • High proficiency designing ads for paid social and programmatic channels.
  • Excellent communication skills and experience working in cross-functional teams.
  • Highly organised, able to manage multiple workstreams, and committed to continuous improvement.
  • A mindset that blends creativity, rigour, and performance thinking.
  • Strong knowledge of Adobe After Effects for motion assets is a plus.

Company Benefits

• Competitive compensation package based on experience.
• 30 days holiday paid leave.
• One week exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam and Vilnius).
• Flexible working hours and opportunity to work from home.
• Regular team-wide events.
• Additional medical care.
• MultiSport card fully funded by us.
• Company office massages.
• Personal assistant service.
• Opportunity to use the Payhawk product (that is, essentially, built by you).

We know exceptional creative leaders come with different strengths, and we don’t expect a perfect checklist match. If you’re excited by the mission, bring strong creative and digital experience, and feel you can grow into the full scope of this role, we’d love to hear from you.

Please note that, unfortunately, we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in Bulgaria.

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.