Role 

We are looking for a Senior Technical Success Manager to join our team. This is a hybrid role based in Singapore, reporting to the Manager, Technical Success Management within our Customer Success department. As a Senior Technical Success Manager, you will serve as the strategic technical partner for our customers, ensuring they realize the full value of their investment. You will bridge the gap between complex business challenges and technical solutions, driving long-term adoption and security transformation.

What you’ll do (Role Expectations)

• Building and nurturing relationships with key customer stakeholders & operational service owners in order to define and prioritize the strategic alignment between your customer’s objectives and Zscaler’s goals
• Offering technical guidance, product insights, and best practices for integration, expansion, and operationalization of Zscaler solutions for your customers through the development of customized technical strategies/plans
• Providing technical expertise & organizational skills to manage escalations and coordinate resolutions with internal and external teams
• Working proactively with internal and external teams to identify adoption insights, develop adoption/risk plans, and partner with Zscaler teams to manage and mitigate risks to your assigned customers
• Participating in the creation, updating, and sharing of intellectual capital (training, knowledge base articles, best practice guides, playbooks, runbooks, etc.) to help make the Customer Success team better, stronger and faster

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• 5+ years experience in a customer-facing role, such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering
• 5+ years experience in Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions
• Strong communication skills, with written, verbal, & presentation experience that enables you to consultatively shape and influence internal and external decisions
• Strong technical acumen with the ability to align the customer’s business challenges to the Zscaler portfolio in order to meet the customer’s desired business & security outcomes
• Ability to analyze customer data to gain key insights and develop an adoption strategy/risk mitigation plan tailored to the specific customer

What Will Make You Stand Out (Preferred Qualifications)

• A background in Cloud & Networking Security technologies such as SD-WAN, MPLS, SWG, DLP, VPNs, CASB, etc.
• Experience with troubleshooting methodologies & escalation management in order to isolate technical & organizational issues, determine next steps for troubleshooting, and drive problem resolution
• Industry Certifications such as CISSP, CCNP, CCIE, Network+, or equivalent, as well experience or certifications from cloud providers such as AWS, Google, & Microsoft

#LI-Hybrid 

#LI-LK2

See yourself at Twilio

Join the team as Twilio’s next Digital Sales Representative.

About the job

This position is needed to play a key role in further growing the business. As our new Digital Sales Representative, you will be responsible for net new customer acquisition, solution selling, and closing deals within our Self Service accounts.

Responsibilities

In this role, you’ll:

• BE AN OWNER: Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction
• WEAR THE CUSTOMER’S SHOES: Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs
• EMPOWER OTHERS: Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform
• DON'T SETTLE: Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple
• RUTHLESSLY PRIORITIZE: Ability to balance competing priorities and manage multiple projects/deals at the same time
• DRAW THE OWL: Passion and ability for thinking outside the box, building out new processes, and helping the team to build a playbook along the way

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• At least 1 year of sales development/business development experience at a technology company or 1+ years of closing experience in another industry
• An understanding (or interest to understand) the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling
• Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple
• Technical solutions selling experience and enjoys working with real customers-- listening to them and solving problems
• High adaptability, with comfort trying new things and building within a rapid-paced environment

Location

This role will be remote, and based in Singapore.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

BUSINESS ANALYST

Important Information

Location: Singapore

Responsibilities:

Stakeholder and Communication Management:

• Manage all aspects of project and program engagement from planning, external vendor relationships, scope change, solutioning , risks and issues
• Continually manage stakeholder expectations through governance processes
• Deliver appropriate and effective executive level communication on capability and solutions

• Process and Delivery Execution:

  • Ability to translate high-level requirements into detailed documentation within the organization's context.
  • Ability to evaluate and analyze existing business processes and uncover areas for improvements.
  • Ability to envision and design end to end business processes, journeys and communicate and clarify requirements with developers.
  • Define detailed user stories based on business requirements, ensuring that they follow UOB’s prescribed format. Ensure that user stories have sufficient details so that developers can estimate and work with them.
  • Define detailed business processes, spanning both online and offline aspects. Coordinate with various stakeholders in UOB to get detailed requirements and ensure that they are met through proposed solution.
  • Ensure user stories are consistent and high-quality.
  • Actively participate in planning meetings between Product Owners and System analysts to explain the story requirements.
  • Work with the design team for requirements that require User Interface Design.
  • Consult Solution Architect or System Analyst for technical requirements.
  • Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.
  • Assist on operational impact and ensure affected areas embed in operational readiness plan
  • Monitor and manage risks/issues related to scope creep
  • Ensure non-functional requirements are incorporated
  • Work with test manager and tester to translate business requirements into test scenarios

Requirement:

8-10 years’ experience in Credit data and Collections domain

Essential Skills:

• Analyze collections processes and recommend improvements to enhance recovery rates.
• Collaborate with collections teams to streamline workflows and automate reporting.
• Support the design of dashboards and KPIs for tracking overdue accounts and recovery performance.
• Ensure adherence to legal and regulatory standards in debt recovery.
• Detail oriented.
• Ability to translate high-level requirements into detailed documentation within the organization’s context
• Ability to evaluate and analyze existing business processes and uncover areas for improvements.
• Ability to envision and design end to end business processes keeping an eye on the details.
• Ability to gather critical information from meetings with various stakeholders and producing useful documentation.
• Ability to communicate and clarify requirements with developers.
• Ability to identify and clearly document dependencies.

Key Domain:

• Credit Cards, Loans, Payment, Collections Domain
• Microsoft Powerpoint, Excel and Word

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality

What You’ll Do:

The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution—working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. 

About the Role:

As a Manager of Bare Metal Support Engineering, you'll be at the center of ensuring our dedicated infrastructure remains stable, reliable, and performant. You’ll lead daily support operations, triage incidents, drive escalations, and ensure that hardware is monitored, maintained, and delivered effectively for our clients. You'll oversee a team of experienced Systems Operations Engineers and help build a new team focused on our Bare Metal support model. This role balances tactical execution with operational maturity, working cross-functionally with engineering, product, and infrastructure teams to scale processes as we grow.

In this role, you will:

• Lead a skilled team responsible for maintaining and optimizing physical infrastructure across multiple client environments.
• Build, develop, and lead a dedicated Infrastructure Support team focused on supporting key infrastructure, handling escalations, and ensuring smooth hardware operations.
• Oversee the resolution of infrastructure-related incidents, escalation management, and collaborate with internal teams to deliver effective solutions.
• Improve support processes to enhance efficiency and reduce downtime, ensuring the infrastructure meets client expectations.
• Work closely with product, infrastructure, and other teams to ensure seamless delivery of infrastructure resources.
• Manage client communication during escalations and issue resolution to ensure transparency and client satisfaction.
• Mentor team members, developing their skills to manage and maintain critical infrastructure effectively.

Who You Are

• 5+ years of experience leading teams responsible for infrastructure support, data center operations, or physical compute environments.
• Hands-on experience with Linux system administration and command-line tools.
• Familiarity with hardware-level diagnostics, troubleshooting, and replacement (servers, power, cabling, etc.).
• Experience working with high-performance rack-scale hardware, including CPU and GPU-based compute nodes.
• Understanding of GPU infrastructure (e.g., NVIDIA A100/H100s, PCIe/NVLink, liquid cooling) or a demonstrated ability to quickly learn and adapt to HPC environments.
• Proven track record in incident and escalation management, with direct ownership of client or production-impacting issues.
• Experience managing ticket-based workflows (Jira, Zendesk, etc.) in a high-urgency technical environment.
• Comfortable interpreting and acting on metrics (MTTR, SLOs, backlog, ticket trends) to drive operational improvements.
• Skilled in managing scheduling, shift coverage, and team logistics in 24/7 or hybrid support models.
• Travel up to 30% annually

Preferred:

• Experience managing infrastructure support teams in high-growth or rapidly evolving environments.
• Proven ability to develop and implement operational processes that scale with business needs.
• Strong familiarity with server and GPU hardware lifecycle management: deployment, maintenance, thermal/power concerns, RMA coordination, and decommissioning.
• Demonstrated success in coaching and growing technical teams through training, mentorship, and performance development.
• Skilled in both developing and interpreting metrics to drive accountability, continuous improvement, and executive visibility.
• Familiarity with AI/ML workloads, cluster utilization patterns, or the infrastructure needs of GPU-heavy clients is a plus.

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

• Have a track record of improving infrastructure reliability through clear processes and team accountability.
• Think critically about how to scale operations without overengineering.
• Care about delivering for customers—but know when to hold the line to protect the team and long-term goals.
• Communicate clearly, especially under pressure.
• Are comfortable getting close to the work, but know when to step back and lead.
• Thrive in fast-paced environments where priorities can shift quickly.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! 

The base salary range for this role is $170,000 to $240,000 SGD. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). 

#LI-DNI

About CoreWeave 

CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024.

As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you’re someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry.  

CoreWeave powers the creation and delivery of the intelligence that drives innovation. 

Role Overview:

As the Production Engineer – Team Lead, you will be at the heart of CoreWeave’s cloud infrastructure stability and reliability. This senior generalist role is designed to provide strategic direction, operational continuity, and technical expertise across various facets of our platform. You will act as a bridge between engineering reliability and broader technical and organizational goals, ensuring a seamless connection between incident response, platform reliability, and team development. You will be responsible for guiding the team’s response to critical incidents, tracking performance against Service Level Objectives (SLOs), and driving improvements that enhance both operational readiness and reliability across the organization.

Your leadership will go beyond the immediate tactical resolution of incidents, ensuring that we continuously evolve our processes, communication, and training to support ongoing operational excellence. The Cloud Platform; Production Engineer Team Lead will reduce ambiguity, provide clarity, and keep reliability at the forefront of decision-making.

Key Responsibilities:

Incident Management & Recovery:

• Act as the Incident Commander during incidents, providing decisive leadership to ensure timely and effective resolution while minimizing impact.
• Coordinate cross-functional teams, including engineering, operations, and customer-facing units, during incidents, ensuring clear communication at all stages.
• Lead root cause analysis (RCA) efforts, working with engineering teams to implement long-term, sustainable solutions and prevent recurrence.
• Own and refine the post-incident review (PIR) process, ensuring actionable outcomes and continuous learning across the team.
• Oversee the creation and maintenance of incident response playbooks to ensure team readiness for diverse failure scenarios.
• Drive the escalation process, acting as the primary point of contact for high-priority incidents.

Operational Excellence & Reliability:

• Define and track Service Level Objectives (SLOs) and ensure alignment with business goals and team objectives.
• Champion the use of SLOs to guide incident prioritization, drive improvements, and communicate reliability outcomes.
• Identify and lead initiatives to improve system resilience, scalability, and disaster recovery capabilities across the platform.
• Develop and optimize KPIs, SLAs, and performance metrics for incident management and operational efficiency.
• Spearhead the implementation of automation strategies to reduce Mean Time to Detection (MTTD) and Mean Time to Recovery (MTTR), while increasing overall platform reliability.
• Mentor and guide the cloud operations team, ensuring consistent growth in technical skills, incident response expertise, and leadership capabilities.

Drive rapid incident resolution, able to drive collective technical deep-dives into unknown systems - connecting SMEs to find the unknown unknowns in their systems and how those systems fit into the broader ecosystem.

Team Development & Mentorship:

• Lead the development of the team by training and mentoring Production Engineer I/II in incident management best practices, tools, and systems.
• Foster a collaborative environment where knowledge sharing, continuous learning, and feedback are prioritized.
• Support the creation and evolution of team processes, ensuring scalability and the ability to respond effectively to both current and future needs.
• Encourage professional growth and up-leveling within the team, creating a strong foundation for the next generation of Cloud Platform SREs.
  
  

Required Qualifications:

• 4+ years of experience in production engineering, cloud operations, site reliability engineering (SRE), or incident response roles.
• Deep knowledge of cloud platforms (e.g., Kubernetes-based infrastructure, AWS, GCP).
• Strong familiarity with incident management frameworks such as ITIL and SRE best practices.
• Proficiency with monitoring and alerting tools (e.g., Prometheus, Grafana) and strong understanding of observability principles.
• Hands-on experience with automation, scripting, and configuration management tools (e.g., Python, Bash, Terraform).
• Demonstrated ability to make critical decisions under pressure, guiding teams through high-stakes incident resolution.
• Excellent communication skills, with the ability to translate complex technical issues for both technical and non-technical stakeholders.
• Proven experience mentoring and coaching technical teams, driving a culture of growth and continuous improvement.
  
  

Preferred Qualifications:

• Previous experience in an Incident Commander role, managing high-priority incidents and major service restorations.
• Advanced knowledge of Kubernetes, containerization, and distributed systems.
• Familiarity with change management processes, post-incident analysis techniques, and runbook automation.
• Experience with developing and managing self-healing infrastructure.
  
  

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!  

The base salary range for this role is 196,000 to 262,000 SGD. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). 

What You’ll Do:

The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution—working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. 

About the role:

As a Solutions Architect at CoreWeave, you will play a vital and dynamic role. You will have the opportunity to demonstrate thought leadership and engage hands-on throughout our customers' entire lifecycle. From establishing their Kubernetes environment to developing proofs of concept, onboarding, and optimizing workloads, you will lead innovation at every turn. If you're driven by innovation, thrilled by the possibilities of what specialized compute can enable, and eager to be part of a team that's shaping the future, then CoreWeave is the place for you. Join us and let's embark on this adventure together!

In this role, you will:

• Serve as the primary technical point of contact for customers, establishing strong technical relationships and ensuring their success with CoreWeave's cloud infrastructure offerings, focusing on AI/ML workloads within high-performance compute (HPC) environments
• Collaborate closely with customers to understand their unique business needs and create, prototype, and deploy tailored solutions that align with their requirements.
• Lead proof of concept initiatives to showcase the value and viability of CoreWeave's solutions within specific environments.
• Drive technical leadership and direction during customer meetings, presentations, and workshops, addressing any technical queries or concerns that arise.
• Act as a virtual member of CoreWeave's Kubernetes product and engineering teams, identifying opportunities for product enhancement and collaborating with engineers to implement your suggestions.
• Offer valuable insights on product features, functionality, and performance, contributing regularly to discussions about product strategy and architecture.
• Conduct periodic technical reviews and assessments of customer workloads, pinpointing opportunities for workload optimization and suggesting suitable solutions.
• Stay informed of the latest developments and trends in Kubernetes, cloud computing and infrastructure, sharing your thought leadership with customers and internal stakeholders.
• Lead the prototyping and initiation of research and development efforts for emerging products and solutions, delivering prototypes and key insights for internal consumption.
• Represent CoreWeave at conferences and industry events, with occasional travel as required.

Who You Are:

• B.S. in Computer Science or a related technical discipline, or equivalent experience
• 7+ years of proven experience as a Solutions Architect, engineer, researcher, or technical account manager in cloud infrastructure, focusing on building distributed systems or HPC/cloud services, with an expertise focused on AI/ML inference
• Fluency in cloud computing concepts, architecture, and technologies with hands-on experience in designing and implementing cloud solutions
• Proven track record with building customer relationships, communicating clearly and the ability to break down complex technical concepts to both technical and non-technical audiences
• Deep expertise  with NVIDIA GPUs typically used in AI/ML applications and associated technologies such as Infiniband and NVIDIA Collective Communications Library (NCCL) 
• Demonstrated experience with running large scale Artificial Intelligence/Machine Learning (AI/ML) training and inference workloads on technologies such as Slurm and Kubernetes. You understand integration points between cloud solutions and enterprise IT 

Preferred:

• Code contributions to open-source inference frameworks
• Experience with scripting and automation related to AI/ML workloads
• Experience with building solutions across multi-cloud environments
• Client or customer-facing publications/talks on latency, optimization, or advanced model-server architectures

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

• You love to help solve challenging technical problems
• You’re curious about the latest and greatest technologies in the AI space
• You’re an expert in managing conflict and achieving mutually beneficial technical outcomes

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!  

The base salary range for this role is $165,000 to $225,000 SGD. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

#LI-DNI

What You’ll Do:

The Customer Experience (CX) Organization at CoreWeave is dedicated to ensuring every client running AI workloads at scale has a seamless, reliable, and high-performance experience. This team supports the infrastructure that powers the AI revolution—working across data centers, hardware systems, and customer workloads to maintain the integrity of our cloud platform. The CX organization aligns closely with the internal and customer engineering teams, offering valuable insights from the field and having the chance to contribute to the CoreWeave product roadmap and development. 

About the role:

As a Solutions Architect at CoreWeave, you will play a vital and dynamic role. You will have the opportunity to demonstrate thought leadership and engage hands-on throughout our customers' entire lifecycle. From establishing their Kubernetes environment to developing proofs of concept, onboarding, and optimizing workloads, you will lead innovation at every turn. If you're driven by innovation, thrilled by the possibilities of what specialized compute can enable, and eager to be part of a team that's shaping the future, then CoreWeave is the place for you. Join us and let's embark on this adventure together!

In this role, you will:

• Serve as the primary technical point of contact for customers, establishing strong technical relationships and ensuring their success with CoreWeave's cloud infrastructure offerings, focusing on Kubernetes solutions within high-performance compute (HPC) environments
• Collaborate closely with customers to understand their unique business needs and create, prototype, and deploy tailored solutions that align with their requirements.
• Lead proof of concept initiatives to showcase the value and viability of CoreWeave's solutions within specific environments.
• Drive technical leadership and direction during customer meetings, presentations, and workshops, addressing any technical queries or concerns that arise.
• Act as a virtual member of CoreWeave's Kubernetes product and engineering teams, identifying opportunities for product enhancement and collaborating with engineers to implement your suggestions.
• Offer valuable insights on product features, functionality, and performance, contributing regularly to discussions about product strategy and architecture.
• Conduct periodic technical reviews and assessments of customer workloads, pinpointing opportunities for workload optimization and suggesting suitable solutions.
• Stay informed of the latest developments and trends in Kubernetes, cloud computing and infrastructure, sharing your thought leadership with customers and internal stakeholders.
• Lead the prototyping and initiation of research and development efforts for emerging products and solutions, delivering prototypes and key insights for internal consumption.
• Represent CoreWeave at conferences and industry events, with occasional travel as required.

Who You Are:

• B.S. in Computer Science or a related technical discipline, or equivalent experience
• 7+ years of proven experience as a Solutions Architect, engineer, researcher, or technical account manager in cloud infrastructure, focusing on building distributed systems or HPC/cloud services, with an expertise focused on scalable Kubernetes solutions
• Fluency in cloud computing concepts, architecture, and technologies with hands-on experience in designing and implementing cloud solutions
• Proven track record with building customer relationships, communicating clearly and the ability to break down complex technical concepts to both technical and non-technical audiences
• Familiar with NVIDIA GPUs typically used in AI/ML applications and associated technologies such as Infiniband and NVIDIA Collective Communications Library (NCCL) 
• Experience with running large-scale Artificial Intelligence/Machine Learning (AI/ML) training and inference workloads on technologies such as Slurm and Kubernetes. You understand integration points between cloud solutions and enterprise IT 

Preferred:

• Code contributions to open-source inference frameworks
• Experience with scripting and automation related to Kubernetes clusters and workloads
• Experience with building solutions across multi-cloud environments
• Client or customer-facing publications/talks on latency, optimization, or advanced model-server architectures

Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

• You love to help solve challenging technical problems
• You’re curious about the latest and greatest technologies in the AI space
• You’re an expert in managing conflict and achieving mutually beneficial technical outcomes

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!  

SR. CONSUMER SALES MANAGER, APAC SALES (STARLINK)

Starlink is a revolutionary satellite constellation, delivering low-latency broadband internet around the world—bringing an unprecedented opportunity to significantly impact communities, businesses, and governments worldwide. The Consumer Sales Team is seeking a Consumer Sales Manager based in Singapore to drive our retail strategy and execute in one of our most important and high-potential markets. This person will play a key role in expanding our consumer footprint and managing relationships with retail partners and distributors in target APAC countries. 
 
The ideal candidate will have a strong background in Retail sales within the Consumer Electronics, Telecommunications, or Technology sectors, with a proven track record of launching new products, building strategic channel partnerships, and driving significant sales growth. This role requires a deep understanding of the European retail landscape across major electronics retailers, mass merchants, and potentially specialized, regional chains.

Success will require systems thinking, creativity, and excellent communication skills to synthesize information that shapes future products and strategic direction. This is a special opportunity to work at the cutting edge of satellite technologies with a world class team focused on connecting the unconnected!

RESPONSIBILITIES: 

• Define and execute comprehensive channel strategies for retail sales, identifying target retailers, sales channels, and go-to market approaches
• Identify, establish, and grow strategic relationships with key omni channel partners (e.g. electronics retailers, distributors, etc.) that enable an online and offline strategy
• Develop and manage sales forecasts, budgets, and KPIs. Drive aggressive sales targets and implement initiatives to achieve and exceed them. Analyze sales data to identify trends, opportunities and areas for improvement
• Collaborate with product and marketing teams to develop compelling retail merchandising strategies, in-store displays, product demonstrations, and sales tools that effectively communicate Starlink’s value proposition to consumers
• Successfully negotiate and close partnership deals between SpaceX and Omnichannel (e.g. Retail, niche resellers, B2B partners, etc.) customers
• Conduct ongoing market research and competitive analysis to stay abreast of industry trends, consumer behaviors, and competitive activities within Asia's broadband and Retail sectors
• Work closely with marketing, product management, engineering, finance, compliance and legal teams to ensure a cohesive and integrated go-to-market plan buttresses Asia business
• Measure and report the result of sales and plan execution
• Act as an extreme owner of assigned region to realize forecasted revenue on or ahead of schedule, identifying and successfully communicating readiness levels, requirements, schedules and risks
• Collaborate with cross-functional team (engineering, regulatory, business, planning etc.)

BASIC QUALIFICATIONS:

• Bachelor's degree and 4+ years of professional business development, sales, operations, engineering, or account management experience; OR high school diploma/equivalency certificate and 8+ years of professional business development, sales, operations, engineering, or account management experience
• 3+ years of consulting or project management experience in business development or sales
• 5+ years of experience working with customers to support a technical product or service

PREFERRED SKILLS AND EXPERIENCE:

• Experience developing go-to-market strategies or building sales channels in international markets with proven track record of successfully launching and scaling new products across Asia
• Proven retail industry experience within consumer electronics, CPG, or FMCG
• Independently motivated, with a demonstrated track record of project ownership
• Strong interpersonal, presentation, communication and negotiation skills
• Demonstrated technical aptitude in a professional setting
• Familiarity with satellite communications and/or the Asia Pacific region retail landscape, its key partners, sales cycles, and consumer purchasing behaviors
• MBA or master's degree with a business or engineering focused curriculum
• Fluency in both spoken and written Japanese is beneficial for this role, as the position involves regular communication and coordination with stakeholders in the Japanese market

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and/or weekends as needed to support critical milestones or operations
• Must be willing to travel to other SpaceX offices and customer locations as needed up to 50% within the APAC and US region 

The Role

We are looking for one of our first engineering hires in Singapore — a Forward Deployed Engineer (FDE) who will play a critical role in shaping Addepar’s growth in the region.

Forward Deployed Engineers partner directly with key technical and strategic stakeholders at Addepar’s largest enterprise clients. From building custom data integrations to extending platform capabilities, FDEs operate with autonomy and ownership to deliver meaningful impact for our clients.

At Addepar, FDEs are not part of a services organization. Instead, they act as an extension of the platform, partnering with clients in a highly collaborative way, focused on outcomes rather than billable hours. You will join a global FDE team that continuously evaluates opportunities and priorities, ensuring we are solving the most important and impactful problems for our clients.

Applicants must have legal authorization to work in the country where this role is based on the first day of employment.

What You’ll Do

• Work in small, agile teams with minimal supervision, setting priorities and managing client interactions.
• Take full responsibility for the end-to-end delivery of high-value projects.
• Gain exposure to a wide variety of technical challenges, new technologies, and complex problem-solving opportunities.
• Turn lessons learned from client engagements into scalable, long-term solutions.
• Collaborate closely with Addepar’s engineering and product teams to share insights, inform design strategy, and contribute directly to our core product.
  
  

Who You Are

• Minimum 4+ years of experience as a professional Software Engineer.
• Proficiency in one or more object-oriented programming languages (Java and/or Python preferred), and/or compiled languages (Go, Rust, Scala preferred).
• Experience building systems with relational or NoSQL database storage.
• A degree in Computer Science, Software Engineering, Mathematics, or another technical field, paired with professional software engineering experience.
• Strong ability to lead complex projects, manage timelines, and build strong working relationships.
• Comfortable working in cross-functional and collaborative team environments.

Nice to Have:

• Experience in one or more strongly typed server-side programming languages (e.g., Java, C++).
• Experience with distributed storage and execution frameworks (e.g., Arrow, Spark, Flink, Storm).

Why Join Us

This is a unique opportunity to be one of the first engineers at Addepar Singapore. You’ll have the chance to build innovative solutions for global clients, influence how we grow our presence in Asia, and collaborate with world-class teams across our international offices.

The Role

We are seeking a talented Sr. Sales Executive to join our expanding Sales Team in Singapore. As an experienced, quota-carrying sales professional, you will play a critical role in establishing Addepar as the platform of choice within Singapore’s investment management sector. You’ll focus on driving new ARR by engaging with financial institutions, including Investment Advisors (RIAs or FAs), Single and Multi-Family Offices, and Private Banks in the region.

This is a unique opportunity to contribute to our growth in the APAC region, helping to shape Addepar’s presence in Singapore. You will collaborate with global sales, marketing, and product teams to build relationships with key financial institutions and accelerate the adoption of Addepar’s platform.

What You’ll Do

• Reshape the wealth management industry by delivering innovative technology solutions
• Develop and execute a strategic sales plan to cover key accounts within your territory, focusing on APAC and Singapore-based Private Banks, Family Offices, and Wealth Managers
• Lead the sales cycle from prospecting to closing, working closely with a cross-functional team to ensure a top-tier client experience
• Build and nurture new client relationships, positioning Addepar as a trusted solution in the Singaporean and APAC markets
• Attend client meetings and marketing events as needed (approximately 30-40% travel, depending on business needs)

Who You Are

• Experienced in software sales within financial services, with a strong track record of success in meeting or exceeding quotas
• Proven expertise in selling SaaS solutions to wealth managers, FAs or RIAs, or financial institutions, particularly in the Singapore or broader APAC markets
• Proficient in Salesforce or other CRM tools
• Skilled at delivering compelling product demos and navigating the nuances of SaaS business models
• Strong interpersonal and presentation skills with exceptional written and verbal communication abilities, including fluency in English (Mandarin or another related language is a plus)
• Bachelor’s Degree is highly preferred

Our GTM Team Attributes

Our team brings diverse backgrounds, experiences, and cultures and embodies these qualities:

• Deeply connected to our mission and to each other
• Passionate about delivering exceptional client experiences
• Outcome-driven with strong communication skills
• A consultative, collaborative approach
• Reputation as a trusted colleague and thought leader
• High intellectual and technical proficiency
• Eager to both teach and learn

The Role

We are seeking a talented Sales Executive to join our expanding Sales Team in Singapore. As an experienced, quota-carrying sales professional, you will play a critical role in establishing Addepar as the platform of choice within Singapore’s investment management sector. You’ll focus on driving new ARR by engaging with financial institutions, including Investment Advisors (RIAs or FAs), Single and Multi-Family Offices, and Private Banks in the region.

This is a unique opportunity to contribute to our growth in the APAC region, helping to shape Addepar’s presence in Singapore. You will collaborate with global sales, marketing, and product teams to build relationships with key financial institutions and accelerate the adoption of Addepar’s platform.

What You’ll Do

• Reshape the wealth management industry by delivering innovative technology solutions
• Develop and execute a strategic sales plan to cover key accounts within your territory, focusing on APAC and Singapore-based Private Banks, Family Offices, and Wealth Managers
• Lead the sales cycle from prospecting to closing, working closely with a cross-functional team to ensure a top-tier client experience
• Build and nurture new client relationships, positioning Addepar as a trusted solution in the Singaporean and APAC markets
• Attend client meetings and marketing events as needed (approximately 30-40% travel, depending on business needs)

Who You Are

• Experienced in software sales within financial services, with a strong track record of success in meeting or exceeding quotas
• Proven expertise in selling SaaS solutions to wealth managers, FAs or RIAs, or financial institutions, particularly in the Singapore or broader APAC markets
• Proficient in Salesforce or other CRM tools
• Skilled at delivering compelling product demos and navigating the nuances of SaaS business models
• Strong interpersonal and presentation skills with exceptional written and verbal communication abilities, including fluency in English (Mandarin or another related language is a plus)
• Bachelor’s Degree is highly preferred

Our GTM Team Attributes

Our team brings diverse backgrounds, experiences, and cultures and embodies these qualities:

• Deeply connected to our mission and to each other
• Passionate about delivering exceptional client experiences
• Outcome-driven with strong communication skills
• A consultative, collaborative approach
• Reputation as a trusted colleague and thought leader
• High intellectual and technical proficiency
• Eager to both teach and learn

TECHNICAL PROJECT MANAGER

Important Information

Location: Singapore

Key Responsibilities
Manage Enterprise Management Information Platform Project to ensure it is delivered according to the requirements within committed timeline, budget and scope.
•    Coordinate discussions, alignments, technical meetings, and testing preparation and validation.
•    Support preparation of checklists and readiness documents for every project stage.
•    Assist in coordinate with internal teams (Infra, App, Security, Ops, PMO, and other KRI owner) to ensure alignment on deliverables.
•    Track action items and follow up end to end with owners to ensure timely closure.
•    Prepare and maintain project artefacts: minutes, status reports, issue records, project documents, and sign off documents.
•    Support audit and compliance documentation.
•    Consolidate weekly/monthly progress updates for management and steering committees.

Key Requirements
At least 5 years of hands-on experience in the following:

Technical Skills:
•    Good understanding and hands on in automation, system integration and data engineering including data analysis, data modelling (hierarchies and relationships), ETL development (data cleaning, transformation), and data validation. Able to integrate data from multiple sources and build, maintain, and optimize ETL pipelines within AWS to integrate with other system
•    Good understanding and hands on in Designing and developing interactive, intuitive dashboards using Power BI, aligned with both business and operational needs and good UX design principles. Transform key metrics—such as governance, risk, finance, and operations—into clear, actionable visuals that drive informed decision-making.
•    Good understanding and hands on with REST API, eg : Able to write, test, validate API Call and understand how to get data from other system through API call
•    Good understanding and hands on using AWS services such as lambda, EC2, S3, Glue
•    Worked with ServiceNow/tenable/sharepoint and other data sources before and know how to extract their data via API
•    Good understanding and hands on in programming & scripting eg: Python, Unix Shell Script or Power Shell.
•    Ensure compliance with ITIL best practices and company IT standards, securities and governance.

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality

CRM Operations is the engine room of modern lifecycle marketing. This role sits at the intersection of marketing strategy, engineering, and data. The person who fills this role will define how efficiently we build, scale, and future-proof our CRM capability across all brands.

We are looking for someone who goes beyond campaign execution. You will own our engagement platform end-to-end, be the primary bridge between CRM, tech, and data, and raise the ceiling on what our CRM programmes can deliver — technically and commercially.

This is not a pure ops support role. We want someone who brings conviction, craft, and a genuine passion for martech — someone who sees the platform as a product, documentation as a competitive asset, and automation as a lever for lasting impact.

What You Will Own

1. Braze Platform Ownership — Across All Brands

• Be the definitive internal expert and platform owner for Braze across every brand we operate.
• Maintain the canonical operational repository: naming conventions, tagging taxonomy, event and attribute catalogue, link builders, and campaign documentation standards.
• Govern platform hygiene — segment integrity, data event definitions, canvas versioning, and template libraries — so that every team works from a single source of truth.
• Define and enforce best practices for platform usage, and train peers and adjacent teams to operate within them effectively.
• Own deliverability health monitoring: spam rates, bounce rates, ISP reputation signals, and escalation pathways for any platform-level incidents.

2. CRM Tech Stack Strategy & Integration

• Act as the primary CRM stakeholder in all martech and data engineering conversations — scoping requirements, reviewing technical designs, and ensuring delivery meets business needs.
• Lead the evaluation and integration of new CRM capabilities: channels (in-app, push, SMS, WhatsApp), personalisation infrastructure, AI-driven segmentation, and Connected Content extensions.
• Own the integration layer between Braze and the broader data ecosystem — data warehouse syncs, Currents pipelines, CDPs, and event tracking — working closely with data engineering to keep data flows clean, timely, and reliable.
• Proactively research the martech landscape and bring forward capability proposals that address gaps or unlock new levers for engagement and revenue.

3. Campaign Infrastructure & Journey Architecture

• Design and build complex multi-channel journeys and canvas flows — with a focus on scalability, reusability, and rigorous experiment design.
• Set the infrastructure standard for experimentation: variant logic, holdout groups, statistical significance thresholds, and result documentation.
• Partner with CRM campaign managers to translate commercial goals into technically sound, testable, and deliverable programme architecture.
• Develop reusable templates, modular canvas components, and Connected Content patterns that accelerate campaign production across teams.

4. Data Stewardship & Operational Integrity

• Co-own data quality: monitor data syncs, audit attribute and event accuracy, and proactively surface anomalies before they affect live campaigns.
• Design and maintain data schemas and supporting tables that power personalisation, segmentation, and reporting.
• Champion a culture of documentation — ensuring that platform decisions, data definitions, and operational processes are captured, maintained, and accessible.

5. Cross-Functional Enablement (CRM Chapter Support)

• Be the go-to resource for any team — CRM, product, brand, or engineering — with questions about CRM platform capability, data availability, or technical approach.
• Run structured enablement sessions and create reference materials that reduce dependency on tribal knowledge and accelerate onboarding.
• Represent CRM Ops in cross-functional product and data squads, ensuring the CRM programme's requirements are scoped, prioritised, and delivered.
• Coach and develop the existing operational specialist, setting clear ownership boundaries, reviewing their work, and creating space for them to grow into broader platform responsibilities over time.

Who We Are Looking For

Experience

• 4-7 years of CRM or lifecycle marketing operations experience, with meaningful time spent in B2C SaaS or subscription environments.
• Deep, hands-on Braze expertise: Canvas architecture, Liquid personalisation, Connected Content, event-triggered flows, and deliverability management.
• Demonstrated experience working directly with technical teams — martech engineers, data engineers, or product managers — to scope and deliver platform enhancements.
• Track record of building or significantly improving CRM infrastructure (not just executing within existing setups).

Technical Skills

• Proficiency in HTML and CSS for email and in-app message templating.
• Working knowledge of SQL for data exploration, audience validation, and ad hoc analysis.
• Comfort with APIs — reading documentation, using Postman, and integrating third-party data into Braze via Connected Content or webhook workflows.
• Familiarity with data warehouse concepts (Snowflake, BigQuery) and event-tracking schemas (e.g. Segment, Amplitude, custom event models).

Mindset & Ways of Working

• Platform thinker: you see Braze as a product to be owned and improved, not just a tool to execute in.
• Documentation-first: you write things down, keep them current, and treat operational clarity as a deliverable.
• Commercially grounded: you connect technical decisions to revenue and engagement outcomes, and communicate this clearly to non-technical stakeholders.
• Self-directed: you do not wait to be unblocked — you research, test, escalate intelligently, and move forward.
• Collaborative without being passive: you work well across functions and bring clear points of view to technical debates.

#LI-NL1

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Content Manager

Adyen is looking for a strategic, hands-on and collaborative senior content manager to own and evolve Adyen’s editorial voice across APAC. You will define how Adyen’s story is told in one of the world's most dynamic fintech landscapes.

You will set the standard for how content drives commercial impact, brand authority, and audience growth in the region.
This role is focused on owning the strategy, execution, and continuous optimization of Adyen’s content marketing in APAC. You will act as the regional authority on content — setting direction, elevating quality, and ensuring all output ladders up to measurable business impact.
You are a master storyteller who can pivot from writing technical white papers to crafting high-engagement LinkedIn posts, with a strong commercial mindset ensuring every piece of content serves a purpose.

What you'll do

• Regional content and market entry strategy: Own and evolve Adyen’s APAC content roadmap. Identify strategic opportunities and define how we show up across markets, creating localized content strategies that resonate across diverse regulatory and cultural environments.
• AI & scalability: Leverage AI to scale output and improve efficiency. Build smarter workflows without compromising quality.
• Social & thought leadership: Own APAC’s social and thought leadership strategy, with a focus on LinkedIn. Define what high-performing looks like, develop social-first content, and grow our audience through meaningful engagement that strengthens Adyen’s authority in B2B.
• Content creation (including video storytelling): Lead by example with high-quality, hands-on creation. Write and edit across formats — from reports and case studies to video, social, and campaign assets. Partner closely with creative teams to develop compelling video narratives, craft strong hooks that capture attention early, and ensure content is optimized for short-form, platform-first consumption.
• Platform & media insight: Stay ahead of B2B media trends, platform shifts, and audience behaviors. Turn insights into clear strategic direction, refining formats, tone, and distribution to maximize impact.
  
• Stakeholder partnership: Act as a strategic partner to marketing, product, commercial, and agency teams. Shape briefs, influence direction, and elevate the quality and effectiveness of content across the business.
  
• Project management: Set the standard for execution. Run multiple complex projects with clear plans, strong prioritization, and consistent on-time delivery.
• Global to local: Own the adaptation of global content for APAC. Ensure it lands locally while staying true to Adyen’s tone of voice — and identify opportunities to strengthen regional relevance.
• Agency management: Own agency and freelancer output. Set clear expectations and ensure consistent quality, speed, and brand alignment.
• Performance and optimization: Define success metrics and use data to continuously improve performance, SEO, and engagement. Turn insights into action.
• Innovation: Continuously test new formats, channels, and approaches to keep Adyen’s content fresh, relevant, and ahead of the market.

Who You Are

• Experience: 8+ years in content marketing, editorial, or strategic copywriting, ideally within B2B tech, fintech, or financial services. You bring a strong track record of owning and evolving content strategy, not just executing against it.
• Strategic mindset: You think beyond individual assets and understand how content drives business outcomes. You can connect content initiatives to broader marketing and commercial goals, identify opportunities, and prioritize where to play.
• AI fluency: You are comfortable using AI as part of your workflow to scale output, improve efficiency, and enhance creative quality — while maintaining strong editorial standards.
• Social and LinkedIn expertise: You understand how to build authority and engagement on LinkedIn. You know what performs, why it performs, and how to consistently create content that drives meaningful interaction and audience growth.
• Video storytelling experience: You have experience shaping compelling video content — from developing narratives to crafting strong hooks that capture attention early. You understand what works in short-form, platform-first video and can partner effectively with creative teams to bring ideas to life.
• Media and content ecosystem fluency: You have a deep understanding of the evolving media landscape and how B2B audiences consume content across platforms — from long-form reports to short-form, social-first, and video-led formats — and know how to adapt content accordingly.
• Master storyteller: You have strong editorial judgment and a journalistic mindset. You know how to find the angle, simplify complexity, and turn technical topics into clear, compelling, and differentiated stories.
• Audience-centric: You are deeply curious about your audience. You actively seek to understand the motivations, behaviors, and pain points of merchants across industries, and use these insights to create relevant and high-impact content.
• Strong owner and collaborator: You thrive in a fast-paced, flat environment and take full ownership of your work. You’re comfortable working independently while also influencing stakeholders and collaborating across teams, agencies, and freelancers to raise the bar on output.
• Operational excellence: You have strong project management instincts and a proven ability to manage multiple priorities, meet deadlines, and deliver consistently high-quality work while remaining open to iteration and feedback.
• Some domestic and international travel is required

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Singapore office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Role Summary and Impact 

This role sits at the heart of how a major global prestige beauty brand grows across e-commerce in Asia Pacific.

As Senior Manager, e-Commerce Planning & Strategy, you'll be the strategic lead for the brand's regional e-commerce business — with Amazon as a primary growth channel. You'll work embedded with the client and WPP teams to shape how the brand shows up, competes, and wins across the digital shelf.

This isn't a campaign management role. It's a business ownership role — one that requires you to think commercially, connect media to outcomes, and influence decisions across planning, content, and investment.

Skills and Experience 

What you will do:

Drive the e-Commerce Growth Strategy

• Own the regional e-commerce growth agenda for a major global prestige beauty brand, with Amazon as a key focus channel
• Develop and steward annual and quarterly business plans — translating brand objectives into channel-level growth strategies
• Identify where growth is being won or lost, and build clear plans to act on it
• Lead Joint Business Planning (JBP) with Amazon, aligning on priorities, investment, and shared KPIs
• Work with Amazon stakeholders to unlock visibility and partnership opportunities (e.g., Premium Beauty, search placements, tentpole moments)

Lead Amazon Paid Media

• Set the strategic direction for all Amazon Paid Media, ensuring it ladders up to business outcomes — not just platform metrics
• Own performance across revenue, ROAS, ACOS, and TACOS
• Make smart calls on when to invest aggressively for growth versus when to optimise for efficiency
• Stay close to performance and move quickly when conditions shift

Elevate the Digital Shelf

• Ensure the brand's product pages are conversion-ready — strong content, accurate availability, competitive positioning
• Drive continuous improvement across PDPs, ratings, reviews, and anything else that influences purchase
• Proactively flag and resolve issues that are hurting performance

Connect Paid, Organic & Content

• Align paid and organic strategy so they reinforce each other
• Use media investment to build long-term organic visibility and category rank
• Ensure consistency of messaging and content across the full funnel

What Success Looks Like

• The brand's e-commerce business grows consistently across the region, with Amazon as a strong contributor
• TACOS remains healthy even as we scale investment
• The brand maintains strong share of voice and visibility in key prestige beauty categories
• Clear, measurable proof that media investment is driving incremental business outcomes

What you will need:

• 4–6 years of experience in e-commerce or total commerce, with at least 2 years of hands-on Amazon experience
• A track record of building and executing e-commerce growth strategies — not just running campaigns
• Experience working in or alongside agencies, managing multiple stakeholders across client and partner teams
• Strong commercial acumen — comfortable owning a P&L lens and making data-driven decisions
• Experience in beauty, FMCG, or premium consumer goods is a plus

What Will Set You Apart

• You think like a business owner, not a media operator
• You can connect the dots between media, content, and commercial outcomes
• You're confident challenging the status quo and pushing clients and teams toward better results
• You thrive in ambiguity, move at pace, and always know what to prioritise

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. 

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide. 

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

#LI-Promoted

Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused development leads to exceptional games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. Since then, Riot has expanded its portfolio and studios globally, continuing to create games that inspire and connect players around the world.

That’s where you come in.

As a Senior Manager, Game Production for one of Riot’s Unpublished R&D products, you’ll lead the production effort in our Singapore studio, orchestrating the local development team and ensuring strong alignment with the senior game leadership based in Los Angeles. You’ll be the team captain responsible for translating the game’s creative vision into clear, actionable plans, maintaining the health of both the collaboration and the local production organization.

Your role is to foster a cohesive, high-performing team environment where creative excellence and operational discipline meet. You’ll drive delivery predictability, strengthen cross-studio communication, and ensure that our Singapore team contributes effectively to the overall success of the project.

Responsibilities:

• Lead the Singapore production organization, aligning team goals and priorities with the game’s vision, strategy, and milestones set by the Los Angeles leadership team.
• Serve as the primary accountable owner for collaboration health, ensuring clear communication, mutual trust, and smooth integration between studios.
• Drive operational excellence by designing and maintaining scalable production systems, workflows, and accountability rituals that enable sustainable and predictable delivery.
• Cascade strategic direction from senior game leadership into clear objectives and execution plans for Singapore-based teams.
• Oversee cross-disciplinary coordination (art, design, engineering, QA, etc.) to ensure efficient collaboration and timely delivery of features, prototypes, and content.
• Assess and manage risks, proactively addressing production challenges, dependencies, and resourcing needs.
• Monitor production and collaboration health metrics, fostering transparency, alignment, and continuous improvement across all teams.
• Support people management efforts in partnership with discipline leads, ensuring clear goals, career growth, and strong team morale.
• Represent the Singapore team in strategic discussions, status updates, and cross-studio alignment meetings, ensuring both clarity and advocacy for local needs.
• Model Riot’s values and leadership expectations, fostering psychological safety, inclusion, and a feedback-driven culture across teams.
• Champion a player-focused mindset and be the voice of the player

Required Qualifications:

• 8+ years of experience in game production, operations, or project management roles within the gaming or entertainment industry.
• Proven experience leading large, cross-disciplinary teams across multiple locations or studios.
• Strong background in managing co-development or distributed development environments.
• Experience translating creative vision into execution frameworks, milestone plans, and deliverables.
• Track record of building and maintaining strong cross-functional relationships with leadership, partners, and vendors.
• Skilled in risk assessment, capacity planning, and driving accountability through structured processes.
• Deep understanding of production methodologies (Agile, Scrum, Kanban) and adaptability to R&D environments.
• Demonstrated success in improving delivery predictability, communication, and collaboration health.
• Excellent communication, facilitation, and conflict-resolution skills.

Desired Qualifications:

• 2+ years managing large-scale collaborations between internal and external studios.
• Experience shipping or supporting AAA, MMO, or live-service titles.
• Proven ability to lead through ambiguity and rapid iteration in R&D or early-stage development.
• Experience managing production organizations of 30+ people or multi-team operations.
• Experience in working with outsourcing vendors and teams

Our Perks:

• Full relocation support
• Full health insurance for you, your spouse and children
• Open paid time off
• Retirement benefits with company matching
• Life insurance, parental leave, plus short-term and long-term disability
• Play Fund so you can broaden and deepen your knowledge of our players and community through games
• We will double down on your donations of time and money to non-profits

A Snapshot

The Product Manager - OSE based in Singapore, will report directly to the Director of Product Development – OSE, and work closely with the rest of the Technology team, making your mark in a number of ways: 

• Work with Sr. Product Development Managers to Drive the strategic direction for the product development of Owner Supplied Equipment (OSE) in alignment with key business goals.
• Examine existing OSE technologies and work with internal stakeholders, external consultants, and equipment vendors to maintain and improve AirTrunk’s current portfolio of Data Center OSE. 
• Work with Sr. Product Development Managers to Research and explore the addition of new products to the OSE categories and collaborate with the masterplanning and design teams to future-proof AirTrunk’s product offering, to fulfil customer requirements in a functional and innovative way.

Your Day to Day

• Manage internal and external stakeholders to track feedback and update relevant technical specifications and demarcation documents. 

• Support onboarding of AT’s Design, Cx and Operations teams.

• Work with procurement and vendors to update and maintain the regional OSE Product technical deliverables.

• Support project program efforts.

• Manage the processes, reporting and documentation repository related with the technical specification, approval, procurement, commissioning and continuous improvement of the OSE products, ensuring alignment and collaboration with internal teams.

• Support Sr. PDM’s with initiating new product development investigations, organising regular meetings with vendors, visiting sites and manufacturing facilities.

• Ensure quality assurance and design checks are undertaken on existing products and applications.

Requirements

• Demonstrated strong analytical skills to explore data and to develop engineering solutions.

• 5-8+years of experience within infrastructure, utilities, manufacturing or data centre design and operations. Mechanical or Electrical engineering degree is a preference.  

• Willing to make decisions and be accountable for them. 

• Ability to monitor technical, logistical and economic implications of equipment, procurement: CAPEX and OPEX. 

• Coordinate and manage external suppliers ensure they provide the technical solutions to meet our requirements in a fast paced industry.  

• Experience in multiple APAC countries would be desirable, the successful candidate is open to understanding new markets and learning local codes and regulations as needed. 

• Strong communication and presentation abilities. 

• Strong cognitive skills and problem solving skills.

• Highly driven and motivated.

• Willing and able to travel to APAC and other regions when needed.

About the Job

The Product Manager, Accounts Lifecycle, will be the strategic owner of the entire merchant journey, from initial sign-up and onboarding (Activation) through ongoing engagement and retention. A core focus of this role is to skillfully balance the necessity for a world-class Merchant Experience (MX) with stringent Compliance and Risk requirements (e.g., KYC/AML). This individual must be highly adept at navigating complex trade-offs and driving alignment across multiple, interdependent product and risk teams.

Minimum Qualifications

• 3-5 years of Product Management specifically focusing on customer/merchant lifecycle, growth, or product-led growth (PLG) initiatives, ideally within FinTech, Payments, or an equivalent high-compliance industry.
• Technical expertise is a significant advantage: Ability to understand technical architecture and integration points to facilitate meaningful discussions with engineers.
• Strong organizational skills to strategically navigate and prioritize conflicting demands from multiple stakeholders (e.g., business goals vs. risk constraints).
• Demonstrated ability to build consensus and drive outcomes across large, interdependent organizational structures.

Preferred Qualifications

• Domain Expertise (Critical): Direct product management experience within FinTech, Payments, or a similarly regulated industry that requires balancing user experience with strict Compliance, Risk, or Fraud requirements (e.g., KYC/AML).
• Technical Expertise (Strong Plus): A background in engineering, computer science, or demonstrated ability to understand technical architecture, APIs, and data flows to facilitate deep, productive discussions with technical teams.
• Account Lifecycle Specialization: Specific experience building or optimizing products related to core lifecycle stages like Onboarding, Activation, Offboarding

Responsibilities

• Lifecycle Strategy & Roadmap Ownership:
• Define the vision, strategic goals, and execution roadmap for optimizing the end-to-end Merchant Account Lifecycle, with a primary focus on maximizing Onboarding success, Activation rate, and Onboarding Throughput
• Synthesize market trends, competitive analysis, and business goals to prioritize high-impact lifecycle initiatives.
• Risk, Compliance, and Experience Balancing:
• Crucially balance the Merchant Experience needs (speed, clarity, ease-of-use) against strict requirements mandated by Risk, Fraud, and Compliance policies (e.g., KYC/AML checks, documentation needs).
• Collaborate closely with Risk and Compliance teams to design product processes that embed necessary controls with the lowest possible friction for the merchant.
• Proactively anticipate and translate new regulatory and policy changes into clear product requirements and required experience updates.
• Product Discovery & Execution:
• Lead the product discovery process, generating deep insights through merchant feedback, data analysis, and user research.
• Translate strategic goals into clear, actionable Product Requirements Documents (PRDs), user stories, and acceptance criteria for engineering and design teams.
• Own the prioritization of features, fixes, and experiments, strategically managing a backlog that is often subject to frequently changing demands from business and regulatory forces.
• Cross-Functional Leadership & Navigation:
• Act as a highly effective navigator and consensus builder across interdependent core product teams (e.g., Payments, Core Platform) to ensure a unified and consistent merchant experience.
• Serve as the primary liaison between Engineering, Design, Customer Success, Marketing, Risk, and Compliance.
• Clearly communicate product progress, outcomes, and the rationale behind complex trade-offs (especially those involving risk vs. experience) to senior stakeholders.

About the Job

As the Head of Treasury at Xendit, you will be the primary architect of our treasury engine. You will sit at the intersection of finance, product, and strategy, taking full ownership of our Treasury P&L and ensuring that every dollar—and every local currency—is working as profitably as possible.

We are looking for a strategic leader who thinks like an owner. You will navigate complex cross-border liquidity challenges, negotiate high-stakes FX spreads, and optimize yield on Xendit’s held funds. Whether it’s designing sophisticated liquidity strategies or integrating cutting-edge financial instruments (like stablecoins) into our flow, you will be responsible for balancing risk with aggressive growth. If you are a seasoned treasury expert who thrives in high-velocity environments and enjoys the challenge of building a world-class function from the ground up, this role would be a good fit for you.

Minimum Qualifications

• 7-10 years of Treasury experience, with at least 3-5 years heading up Treasury in a Fintech or similar
• Experience Optimizing yields on held funds (interest rate, time deposits etc.)
• Experience Managing FX (advising on spreads, hedging FX risk, netting strategies)
• Experience designing and implementing funding and liquidity strategies
• Experience selecting, negotiating with and managing financial partners related to liquidity provisions (e.g., banks, debt providers)
• Experience defining technology / tool stack for Treasury function
• Excellent communication skills and the ability to build and maintain internal and external relationships effortlessly

Preferred Qualifications

• Experience with stablecoins
• Experience in managing FX risk
• Experience in fast moving FinTech startup

Responsibilities

• Own the Treasury P&L and maximize generated profits 
• Optimize funds and costs to generate profit from floats and cross-border movement 
• Work with Growth on pricing structures for FX, post-funding, and early settlement
• Engage global banking partners on FX pricing, fees, deposit rates, fund placements and liquidity provisioning (the banking relationships will be held by our Financial Partnerships)
• Determine optimal bank account structures and float allocations across global and local entities 
• Forecasting liquidity needs for Xendit
• Explore newer financial instruments (e.g., Stablecoins), and work with internal stakeholders to support use cases utilizing these
• Manage Treasury P&L captures:
• Revenue: Interest on merchant funds, liquidity arrangements, and FX revenue
• Costs: Bank fees, financing costs, FX hedging, and partner spread costs 
• Work with internal stakeholders on Treasury goals:
• Compliance: Ensure strategies meet safeguarding and other regulatory requirements 
• Risk: Effectively manage FX and exposure risk frameworks 
• Financial Operations: Operationalize liquidity and float allocations 
• Product/Engineering: Build or buy the right tooling to enable the Treasury function, and productizing effective cross border fund movements
• Growth: Align with Sales and Account Management on FX and liquidity commercial pricing
• Financial Partnerships: Align on targets for financial partners required to achieve Treasury goals
• Finance & Accounting: Liaising in executing company / operation fund movements

About You

• You have a proven track record of resolving issues that are hard to replicate and may be dependent on products or infrastructure beyond Ada’s own product/platform.
• Technical Competences: 
  • You have experience using Postman or CURL
  • Experience supporting web applications in our current technology stack (Jira, Zendesk, Salesforce)
  • You possess a working knowledge of Application Programming Interfaces (APIs), 
  • You have excellent backlog management skills, ensuring service requests are kept up to date and nothing “dies on the vine”.
  • You possess an analytical and methodical approach to problem-solving and troubleshooting technical issues.
  • You manage competing priorities transparently. 
  • You can explain complex concepts effectively to different audiences, and adjust your communication style accordingly.

Outcomes

• Triage, troubleshoot, localize and escalate complex client support issues to the Technical Support Engineering teams within agreed-upon SLAs.
• Deliver exceptional customer service experience and technical support to our clients.
• Support our non-engineering teams in using, debugging, and understanding our platform.
• Maintain and improve internal product documentation for the client support team.
• Become an Ada product expert and utilize your knowledge to derive structured feature requirements and bug reports from even the most abstract information from our stakeholders.

About the Company

The company is the world’s first licensed hybrid decentralized exchange (DEX), on a mission to make wealth-building as natural as daily life. It is building a compliant, self-custodial platform for premium tokenized strategies—from crypto to alternative investments—on trusted infrastructure. Backed by top-tier investors including Further Ventures, Matrix Partners, Delphi Digital, Hack VC, QCP, and SIG.

Core Requirements

The company seeks exceptional senior individual contributors who combine strong product leadership with deep quantitative skills. Candidates should demonstrate:

• Prior experience building or operating trading venues, exchanges, or market infrastructure
• Strong background as a quant, trader, or financial modeler, with hands-on experience designing or validating trading or risk models
• Proven Product Manager strength: Owning outcomes end-to-end, driving cross-functional alignment, writing high-quality precise specifications
• Deep understanding of margining, liquidation, leverage, and systemic risk mechanics
• Strong operational mindset and comfort owning systems in production
• Excellent communication skills, especially explaining complex quantitative reasoning clearly
• Sound judgment under ambiguity and high-stakes decision-making

Responsibilities

1) Quantitative Product Ownership

• Devise and own consistent, coherent quantitative direction across trading, margining, liquidation, lending, and risk-related products
• Ensure models, parameters, and mechanisms form a harmonious system
• Own end-to-end correctness, feasibility, and desirability in production, preventing edge cases, stress scenarios, and failures
• Handle feedback on quantitative behavior: Answer questions, diagnose issues, drive fixes
• Treat post-launch as ongoing design, refining models based on outcomes while prioritizing consistency

2) Cross-Functional Leadership & Execution

• Serve as product owner for complex quantitative areas
• Write clear, precise specifications for engineers
• Translate concepts for diverse audiences: Simplified models for users/partners, implementation details for engineers, risk framing for leadership
• Drive alignment: Surface concerns, address feedback, secure decisions
• Validate implementations through deep testing, focusing on edge cases, and remain accountable for correctness

3) Operational Ownership & Risk Management (Primary Focus)

• Take on-call responsibility for quantitative systems and risk-sensitive behavior
• Respond to incidents involving abnormal trading, liquidation anomalies, margin/risk issues, or extreme markets
• Make real-time decisions: Diagnose root causes, advise mitigations, balance user impact and safety
• Lead post-incident analysis: Address root causes, integrate learnings
• Proactively identify and mitigate systemic risks with teams
• Design products for operability: Observability, explainability, safe failure modes

Head of Operations

Role summary

Motion Ventures is building a compounding, product-led institutional investment platform. We are hiring a senior Head of Operations to design and run the firm’s operating system: cadence, execution rhythm, decision hygiene, and cross-functional integration — enabling consistently high-quality investing and founder outcomes at scale.

Reporting line and working model

• Reports to: Founder and General Partner (Shaun)
• Partnership model: Founder owns institutional direction, standards, and reputation-setting decisions. The Head of Operations owns the operating system and day-to-day execution.

Mission

Build and operate Motion Ventures’ operating system so the firm runs with:

• Clear ownership and decision rights
• Predictable cadence and execution throughput
• Decision-ready artefacts (not meeting-driven work)
• High trust and governance-by-design
• Minimal overhead and maximal clarity

Success outcomes (what you will deliver)

1) Operating cadence and visibility

Outcomes - Implement and run a firm-wide cadence (weekly/monthly/quarterly) that reliably produces decisions and ships. - Create lightweight visibility so progress is obvious without meetings.

Signals - Owners acknowledge within 12 hours; status signals within 48 hours become normal. - A single priority slate exists and is used (what we will and won’t do).

2) Decision hygiene and follow-through

Outcomes - Decision-ready artefacts become the default (clarity, options, trade-offs, reversibility). - Decisions are logged and followed through without chasing.

Signals - Key decisions can be reconstructed from the decision log (who/what/why). - Re-litigation reduces; fewer last-minute escalations.

3) Clean interfaces across the core loop

Outcomes - Standardise handoffs across: sourcing/signal → underwriting → portfolio support → mobilisation → insights/distribution. - Introduce simple templates and “done means…” acceptance criteria at boundaries.

Signals - Less thrash and fewer dropped balls at handoffs. - Handoffs increasingly happen via templates, not ad hoc pings.

4) Governance-by-design (with Finance/Compliance)

Outcomes - Embed practical controls for confidentiality, fairness, disclosure and conflicts into day-to-day flows. - Ensure sensitive comms and external-facing materials follow agreed pre-flight checks where required.

This is not a learning role

We are looking for someone who has done it before — built and run a horizontal operating cadence and accountability system in a fast-moving, high-judgement environment.

What “done it before” means at Motion Ventures

You have previously:

• Implemented and operated a high-discipline cadence that senior stakeholders actually follow.
• Embedded decision hygiene: clear ownership, decision-ready artefacts, documented decisions and follow-through.
• Designed clean interfaces between functions so execution is repeatable (clear inputs/outputs; minimal ambiguity).
• Raised standards without bureaucracy: speed with rigour, not process theatre.

Core responsibilities

1) Operating system design and execution

• Implement and run the firm-wide cadence (weekly/monthly/quarterly rhythms)
• Establish practical operating mechanisms:

• work intake and prioritisation
• escalation and decision routing
• decision logging and follow-through
• templates and acceptance criteria for recurring work

• Create lightweight visibility mechanisms (status signal, priority slate, decision log) that reduce noise and increase throughput

2) Cross-functional integration

• Ensure clean handoffs across core activities:

• sourcing/signal → underwriting → portfolio support → mobilisation → insights/distribution

• Standardise the artefacts at handoff points (templates, acceptance criteria, service levels)

3) Governance-by-design (in partnership with Finance/Compliance)

• Embed appropriate controls for confidentiality, fairness, disclosure and conflicts into day-to-day flows
• Ensure external-facing materials and communications follow agreed pre-flight checks where required

4) Performance cadence and “People Ops Lite” (no HR bloat)

• Own work allocation and performance cadence for internal execution teams (including analysts)
• Build structured hiring and onboarding loops: scorecards, interview processes, and role expectations
• Keep it lightweight: high standards without unnecessary process

Scope and authority

The Head of Operations is expected to have real operating authority to:

• Set execution rhythms and enforce standards of clarity and delivery.
• Own prioritisation mechanics (what is in/out; sequencing), including stopping work that does not fit current priorities.
• Implement operating artefacts and ensure consistent adoption.
• Allocate internal execution capacity day-to-day (including analysts), aligned to priority work.

Clear boundaries:

• Investment decisions and underwriting quality remain with the Investment Director.
• External insight/editorial quality remains with the Insights/Marketing owner.
• Confidentiality, fairness, disclosure, and conflicts are gated with Finance/Compliance.

External-facing work is secondary: the role is primarily an internal operating-system builder.

Candidate profile

Experience (non-negotiable)

• Senior operator who has built and run operating cadence, accountability systems, and cross-functional execution