Position Overview:

This role is ideal for someone from a Risk, Audit, or Compliance background who enjoys working closely with customers, solving complex problems, and presenting thoughtful, high-impact solutions in a commercial environment.

As a Solutions Engineer at Diligent, you will partner closely with Sales to help organisations understand how our platform can transform the way they manage risk, audit, and compliance. You’ll act as a trusted advisor to senior stakeholders, translating risk and audit challenges into clear, compelling solutions that drive real business value.

If you enjoy combining domain expertise, storytelling, and customer interaction and want to move beyond traditional internal risk or audit roles, this is a strong next step.

Key Responsibilities:

Customer & Commercial Partnership

• Partner closely with Sales to support the full pre-sales lifecycle, helping customers understand how Diligent solves real-world risk and audit challenges.

• Deliver tailored, high-impact software demonstrations that clearly articulate business value not just product features.

• Engage confidently with senior leaders across Audit, Risk, Compliance, IT, and Governance functions.

• Translate customer pain points into clear solution narratives that support deal progression and closure.

Solution Design & Thought Leadership

• Design and present solution architectures that align with customer objectives and regulatory environments.

• Articulate the cross-platform value of the Diligent Platform and how it supports integrated GRC programs.

• Collaborate with Product teams to provide customer and domain feedback on product enhancements.

• Support marketing initiatives such as webinars, industry events, and thought-leadership content.

Domain Expertise

• Apply practical knowledge of Audit, Risk Management, and IT Compliance in customer conversations.

• Leverage familiarity with industry frameworks such as COSO ERM, ISO 31000, NIST RMF, and related standards.

• Demonstrate how modern GRC platforms enable risk identification, assessment, monitoring, and mitigation at scale.

Required Skills/Experience

• Experience in Risk, Audit, Compliance, or GRC, either in a customer-facing role or within industry.

• Experience working with SaaS solutions or strong interest in moving into a commercial, customer-facing environment.

• Strong presentation and communication skills, with the ability to simplify complex topics.

• Comfortable partnering with Sales and contributing to commercial outcomes.

• Curious, self-driven, and motivated to continuously deepen both technical and domain knowledge.

   

  #LI-SM1

  #LI-Hybrid

Available locations: Singapore

What you’ll do as a Manager, Solution Engineering

You are the team enabler, point of reference and coach. You will work closely with our prospects and customers by shadowing and improving your team’s technical expertise. You will take care of new team members and you will ensure work loads are equally distributed within the team. You are personable and can provide constructive feedback when necessary. You will help escalate and identify issues quickly and efficiently and you will work with the other team leads and the regional lead to ensure proper regional coordination. The Solution Engineering Manager has a player/coach mindset and the ability/willingness to step into the field when needed, and lead by example. In addition, you will be expected to partner closely with peer sales leaders and drive to revenue targets.

To aid your team, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and advise your team on how to create scalable solutions for your customer’s needs.

Examples of desirable skills, knowledge, experience and goals

Our Solutions Engineers come from a wide range of backgrounds: solutions consulting, engineering, software development, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology, have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other and you will be an integral part of driving that culture.

Requirements

The Manager, Solution Engineering role requires you to have the ability to effectively manage and grow your team, as well as possess the technical prowess expected of a Solutions Engineer. Your capabilities may include a mix of the following:

• Demonstrable experience in leading the team with technical expertise and drive the team to adapt and to evolve with new technologies
• Demonstrable experience in coaching, leadership skills and team management
• Demonstrable experience in understanding and solving escalations, team issues or other management related scenarios
• Demonstrable experience in leading the team to achieve and deliver results such as PoC close win rate target and sales quota achievement target
• Minimum 5 years experience, as a Manager, in a pre-sales team and a good appreciation of the iGaming & Web3 market

Inter-Team Goals

• Cultivate cross SE team/office coordination, keep us all connected as one team
• Facilitate knowledge transfer between SE teams:
• Ensure the team learns from the great ideas of single team members
• Ensure mistakes are not repeated within the team
• Develop strong relationships outside of SE organization to aid in escalation of issues (product/support/engineering/special projects/marketing/legal/etc)
• Maintain strong communications with Account Executives and Customer Success leads

Intra-Team Goals

• Keep the pulse of the team: who is happy, productive, performing. Know each member’s strengths and how they would each like to develop
• Exemplify and cultivate positive culture traits
• Provide support and confidence to team members
• Cultivate a very open communication environment. Criticism is welcome and appreciated
• Maintain culture of independence amongst team members while offering advice to team members on how to improve

Responsibilities

• Workload Management
• Conduct 1:1’s with team members
• Act as point of escalation for team issues, escalate issues that can’t be solved in the team
• Recruit, interview, and onboarding new team members
• Report on individual SE strengths and weaknesses
• Maintaining and managing relationships with key customers in the territory

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a Lead Integration Engineer, you are an expert in Impact technology and are responsible for leading onboarding engagements, as well as delivering custom engineering and advanced technical support to customers who purchase those services, or as determined by the Impact leadership team.

You will own and lead technical onboarding and implementation, ensuring smooth integration delivery, and effective coordination across internal teams and client stakeholders.

As a Lead Integration Engineer, you will resolve or escalate advanced technical troubleshooting issues in a timely and efficient manner, as well as assist with technical solutions and tech issues for our clients. Specific activities will include interfacing with clients (business and technical) and answering questions on the integration process and technology, best practices, and performance expectations, using empowerment, trust, and other strategies as appropriate.

You will also contribute to improving onboarding processes, implementation frameworks, and best practices, helping to drive consistency, scalability, and efficiency across client integrations.

What You'll Do:

• Lead end-to-end onboarding engagements, including technical implementation and coordination across internal teams and client stakeholders
• Own and drive technical integration delivery for new clients, ensuring a smooth transition from onboarding to ongoing support
• Design and refine onboarding and implementation best practices to improve efficiency and scalability
• Communicate clearly with clients on integration processes, timelines, best practices, and performance expectations
• Manage incoming support requests on ticketing platforms to ensure issues are followed up on and resolved
• Take end-to-end ownership of customer technical issues, including troubleshooting, root cause identification, resolution, and communication
• Provide technical assistance internally (other departments) and externally (clients)
• Triage issues and escalate to appropriate teams as needed
• Help test and replicate issues to shorten time to resolution
• Manage, plan, design, and implement advanced technical integrations
• Develop deep product knowledge across Impact technologies
• Enrich client knowledge bases with relevant technical documentation
• Create Dev Jira tickets to address product-related technical issues
• Identify and scope tools or reports to improve troubleshooting processes
• Serve as a go-to technical expert for Client Success and other internal teams
• Provide technical support during the sales process as needed
• Support internal projects such as training and readiness for new feature releases

What You Bring:

• Technical Mastery: Extensive hands-on experience with web technologies, including HTML, JavaScript, SQL, and REST APIs
• Integration Expertise: Proven ability to design, implement, and troubleshoot complex technical integrations
• Onboarding & Implementation Ownership: Experience leading or owning technical onboarding engagements, ensuring smooth client implementations and delivery
• Solution-Oriented Mindset: Strong problem-solving skills with a deep curiosity for resolving complex customer technical challenges
• Ability to pair technical expertise with a considerate, customer-centric communication style that maintains a strong interpersonal presence.  This style is calm, constructive, and solution-oriented - while showing patience, empathy, and professionalism when supporting stakeholders of varying technical expertise.
• A proven track record of delivering significant value through the hands-on application of AI to real-world challenges and opportunities, grounded in a sophisticated understanding of its core principles.
• Strategic & Operational Thinking: Ability to navigate ambiguity, prioritize effectively, and improve processes for scalability and efficiency
• Cross-Functional Collaboration: Proven ability to work effectively across Product, Engineering, Client Success, and external client teams
• Proven Experience: 6+ years in a senior technical role within a SaaS or digital marketing environment, with experience leading complex implementations
• Industry Knowledge: Strong understanding of SaaS platforms and enterprise client solutions; affiliate/partnership marketing experience is a plus
• Education: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

The role 

We’re seeking an exceptional Principal Application SW Engineer to join our Japan-based within the Application Software team, focused on localising and advancing Wayve’s autonomous driving technology for the Japanese market. This is a unique opportunity to play a hands-on role in shaping our AV capabilities in Japan from the ground up.

In this role, you’ll be responsible for the bring-up and early validation of our AI software stack on customer hardware platforms, ensuring seamless performance across diverse SoCs and operating systems. You’ll collaborate closely with cross-functional teams across Verification, Release, and OEM partners to ensure smooth integration and reliable delivery.

Key responsibilities:

• Execute software bring-up on customer hardware platforms (e.g. NVIDIA Drive, Qualcomm Ride).
• Port and configure Linux-based systems, QNX, and Adaptive AUTOSAR environments.
• Integrate and validate drivers, middleware, and boot-time configurations.
• Collaborate with Verification & Release teams to integrate hardware into CI/CD, HIL, and test infrastructure.
• Work with OEM and Tier 1 teams to resolve hardware-specific integration issues.
• Implement system-level diagnostics, logging, and secure boot configuration.
• Develop automation for setup, flashing, health checks, and test execution on target hardware.

About you  

In order to set you up for success at Wayve, we’re looking for the following skills and experience.  

• 8+ years of experience in embedded or automotive software development, ideally with hands-on platform bring-up experience.
• Strong proficiency in C/C++, Bash, and Python.
  Deep understanding of Linux-based embedded systems (Yocto, systemd, bootloaders, device trees).
• Familiarity with QNX and Adaptive AUTOSAR environments and the ability to configure and debug them on target hardware.
  Experience with bring-up on automotive-grade SoCs (e.g., NVIDIA Orin, Qualcomm SA8295/SA8650, Renesas, TI).
• Comfortable working with hardware debuggers, flashing tools, serial consoles, and board support packages (BSPs).
• Familiarity with communication protocols like CAN, Ethernet, PCIe, SPI, I2C.
• Hands-on experience integrating embedded platforms into CI/CD pipelines and test automation frameworks.
• No Japanese language required. 

Desired 

• Exposure to automotive verification environments (e.g., HIL systems, Vector toolchains, custom CI rigs).
• Experience working in a safety-critical domain with an understanding of ISO 26262, boot-time determinism, and watchdogs.
• Understanding of secure boot, OTA updates, and system-level cybersecurity topics.
• Familiarity with Docker, Jenkins, Git, and artifact management tools like JFrog Artifactory.

This is a full-time role based in our office in Tokyo - we offer relocation package and visa sponsorship.

At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home.   

We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply.

For more information visit Careers at Wayve. 

To learn more about what drives us, visit Values at Wayve 

DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.

The role 

We’re seeking an exceptional Application SW Engineer to join our Japan-based within the Application Software team, focused on localising and advancing Wayve’s autonomous driving technology for the Japanese market. This is a unique opportunity to play a hands-on role in shaping our AV capabilities in Japan from the ground up.

In this role, you’ll be responsible for the bring-up and early validation of our AI software stack on customer hardware platforms, ensuring seamless performance across diverse SoCs and operating systems. You’ll collaborate closely with cross-functional teams across Verification, Release, and OEM partners to ensure smooth integration and reliable delivery.

Key responsibilities:

• Execute software bring-up on customer hardware platforms (e.g. NVIDIA Drive, Qualcomm Ride).
• Port and configure Linux-based systems, QNX, and Adaptive AUTOSAR environments.
• Integrate and validate drivers, middleware, and boot-time configurations.
• Collaborate with Verification & Release teams to integrate hardware into CI/CD, HIL, and test infrastructure.
• Work with OEM and Tier 1 teams to resolve hardware-specific integration issues.
• Implement system-level diagnostics, logging, and secure boot configuration.
• Develop automation for setup, flashing, health checks, and test execution on target hardware.

About you  

In order to set you up for success at Wayve, we’re looking for the following skills and experience.  

• 8+ years of experience in embedded or automotive software development, ideally with hands-on platform bring-up experience.
• Strong proficiency in C/C++, Bash, and Python.
  Deep understanding of Linux-based embedded systems (Yocto, systemd, bootloaders, device trees).
• Familiarity with QNX and Adaptive AUTOSAR environments and the ability to configure and debug them on target hardware.
  Experience with bring-up on automotive-grade SoCs (e.g., NVIDIA Orin, Qualcomm SA8295/SA8650, Renesas, TI).
• Comfortable working with hardware debuggers, flashing tools, serial consoles, and board support packages (BSPs).
• Familiarity with communication protocols like CAN, Ethernet, PCIe, SPI, I2C.
• Hands-on experience integrating embedded platforms into CI/CD pipelines and test automation frameworks.
• No Japanese language required. 

Desired 

• Exposure to automotive verification environments (e.g., HIL systems, Vector toolchains, custom CI rigs).
• Experience working in a safety-critical domain with an understanding of ISO 26262, boot-time determinism, and watchdogs.
• Understanding of secure boot, OTA updates, and system-level cybersecurity topics.
• Familiarity with Docker, Jenkins, Git, and artifact management tools like JFrog Artifactory.

This is a full-time role based in our office in Tokyo - we offer relocation package and visa sponsorship.

At Wayve we want the best of all worlds so we operate a hybrid working policy that combines time together in our offices and workshops to fuel innovation, culture, relationships and learning, and time spent working from home.   

We understand that everyone has a unique set of skills and experiences and that not everyone will meet all of the requirements listed above. If you’re passionate about self-driving cars and think you have what it takes to make a positive impact on the world, we encourage you to apply.

For more information visit Careers at Wayve. 

To learn more about what drives us, visit Values at Wayve 

DISCLAIMER: We will not ask about marriage or pregnancy, care responsibilities or disabilities in any of our job adverts or interviews. However, we do look to capture information about care responsibilities, and disabilities among other diversity information as part of an optional DEI Monitoring form to help us identify areas of improvement in our hiring process and ensure that the process is inclusive and non-discriminatory.