This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Compliance Officer

Our Compliance Advisory & Oversight Team is looking for a Compliance Officer with experience in the payments-, financial services or FinTech industry. In this role, you will help Adyen to scale and work on complex opportunities. To do that, you must have a strong analytical mindset and communication skills to provide pragmatic and strategic advice to both internal and external stakeholders on compliance matters. 

What you’ll do

• Represent Compliance towards the commercial and operational teams, facilitating communication with deeply specialized Compliance, Regulatory, Legal and Risk functions, inclusive of conducting trainings;
• Provide ad-hoc Compliance advice to Adyen’s internal stakeholders and customers, deconstructing complex challenges and supporting the team in providing solutions that align with Adyen’s strategic objectives and overall risk appetite; 
• Perform and coordinate Enhanced Due Diligence (EDD) risk assessments, assembling risk expertises from internal specialists across different functions for the provision of customer acceptance advice towards relevant stakeholders, including Senior Management;
• Strengthen and scale Adyen’s Compliance framework, in line with Adyen’s risk appetite and strategic objectives;
• Challenge the status-quo, identifying how we can further leverage data and technology towards efficient and effective Compliance processes;
• Deliver training, uplifting commercial team knowledge on AML topics, inclusive of risks and controls;
• Execute second-line quality assurance testing procedures across various risks, including customer onboarding, anti-money laundering alert handling, ongoing monitoring and terminations, in line with the compliance monitoring program; 
• Oversee and evaluate investigations of event or thematic reviews, ensuring risk-based terminations are completed accurately, when appropriate. 
• Proactively create efficient and data-driven approaches to monitoring solutions; 
• Collaborate with the compliance team on the further development of the compliance program; 
• Contribute in the planning and execution of the annual compliance monitoring program;
• Drive the development of monitoring methodology relating to first line business processes; and
• Advise the business on enhancement of compliance procedures as required. 

Who you are 

• You have 4+ years of experience in a 2LoD Compliance function at a Payment Service Provider, FinTech or Financial Institution;
• You have robust knowledge of regulatory and licensing regimes of payment/ e-money institutions, a thorough understanding of AML/CFT risks;
• You are an analytical thinker: 
• who excels in deconstructing complex Compliance challenges into manageable components 
• with an attention to detail who can both draft and monitor on the implementation of relevant business processes, procedures, and policies;
• You have a keen eye and passion for identifying risks while thoughtfully crafting remediation plans to promptly mitigate them;
• You are a strong communicator who is able to adjust your style and tone of communication, both verbally and in writing, to tailor it to your audience;
• You are a self-starter and able to project manage multiple initiatives concurrently that uplift the compliance program without sacrificing quality;
• You excel in maintaining oversight and driving multiple complex topics simultaneously through your structured approach to work;
• You possess strong written and verbal communication skills, enabling you to articulate advice with clarity and synthesize complex issues, and tailor it to your audience; 
• You have solid interpersonal skills, and you are able to work with peers and customers from various disciplines and cultures. 
• You are excited about working with an international team who will provide different perspectives and sharpen your ideas.
• You are a native Mandarin speaker and business fluent in English.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Shanghai office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.