This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Implementation Engineer

Adyen is looking for an Implementation Engineer to help our prospective, and existing merchants integrate or enhance existing integrations. This position requires a technical background and a commercial mindset when supporting merchants in designing potential solutions for accepting payments.

What you’ll do

• Utilize development and programming expertise to create scalable and robust solutions for merchant integrations, while ensuring adherence to payment best practices.
• Serve as a consultative partner in specific verticals such as e-commerce, point of sale, and multi-faceted platforms, guiding merchants through integration processes.
• Collaborate cross-functionally with Sales, Account Managers, Product, and Engineering teams to deliver seamless merchant experiences and drive continuous improvements.
• Leverage project management and technical consulting skills to oversee high-quality project delivery, guaranteeing the technical integrity of merchant integrations.
• Provide consultation on optimizing payment solutions, including checkout experiences, authentication, omni-channel payments, and platform onboarding, while collaborating with Developers and Product Managers to enhance the platform.

 Who you are

• Analytical skills: Able to come up with and communicate very pragmatic and practical solutions to complex integration problems.
• Problem solving: You’ve had 4+ years of experience in environments rich in uncertainty and you show a resulting track record of successfully dealing with ambiguity.
• Knowledge: Having a good understanding of various areas of IT software to architecture and network, combined with experience with Web APIs and software development internet technologies and knowledge of technical processes (e.g. SQL / HTML / JavaScript / PHP / Java / scripting). A good understanding of the payments industry will help you excel in this position.
• Communication: You enjoy communicating with people at a variety of levels across different business areas of our merchants, in a concise manner, whilst having a good commercial impact awareness of your conversations.
• Self-motivated: You are committed and have demonstrated an ability to maintain high levels of productivity with minimal supervision. You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity, and both internal and external requests.
• Language: Fluent in English and Mandarin. Any additional language capability is a bonus.
• Location: Based in Shanghai, with opportunities to travel across Asia and beyond to assist our merchants and interface with other global offices.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Shanghai office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Compliance Officer

Our Compliance Advisory & Oversight Team is looking for a Compliance Officer with experience in the payments-, financial services or FinTech industry. In this role, you will help Adyen to scale and work on complex opportunities. To do that, you must have a strong analytical mindset and communication skills to provide pragmatic and strategic advice to both internal and external stakeholders on compliance matters. 

What you’ll do

• Represent Compliance towards the commercial and operational teams, facilitating communication with deeply specialized Compliance, Regulatory, Legal and Risk functions, inclusive of conducting trainings;
• Provide ad-hoc Compliance advice to Adyen’s internal stakeholders and customers, deconstructing complex challenges and supporting the team in providing solutions that align with Adyen’s strategic objectives and overall risk appetite; 
• Perform and coordinate Enhanced Due Diligence (EDD) risk assessments, assembling risk expertises from internal specialists across different functions for the provision of customer acceptance advice towards relevant stakeholders, including Senior Management;
• Strengthen and scale Adyen’s Compliance framework, in line with Adyen’s risk appetite and strategic objectives;
• Challenge the status-quo, identifying how we can further leverage data and technology towards efficient and effective Compliance processes;
• Deliver training, uplifting commercial team knowledge on AML topics, inclusive of risks and controls;
• Execute second-line quality assurance testing procedures across various risks, including customer onboarding, anti-money laundering alert handling, ongoing monitoring and terminations, in line with the compliance monitoring program; 
• Oversee and evaluate investigations of event or thematic reviews, ensuring risk-based terminations are completed accurately, when appropriate. 
• Proactively create efficient and data-driven approaches to monitoring solutions; 
• Collaborate with the compliance team on the further development of the compliance program; 
• Contribute in the planning and execution of the annual compliance monitoring program;
• Drive the development of monitoring methodology relating to first line business processes; and
• Advise the business on enhancement of compliance procedures as required. 

Who you are 

• You have 4+ years of experience in a 2LoD Compliance function at a Payment Service Provider, FinTech or Financial Institution;
• You have robust knowledge of regulatory and licensing regimes of payment/ e-money institutions, a thorough understanding of AML/CFT risks;
• You are an analytical thinker: 
• who excels in deconstructing complex Compliance challenges into manageable components 
• with an attention to detail who can both draft and monitor on the implementation of relevant business processes, procedures, and policies;
• You have a keen eye and passion for identifying risks while thoughtfully crafting remediation plans to promptly mitigate them;
• You are a strong communicator who is able to adjust your style and tone of communication, both verbally and in writing, to tailor it to your audience;
• You are a self-starter and able to project manage multiple initiatives concurrently that uplift the compliance program without sacrificing quality;
• You excel in maintaining oversight and driving multiple complex topics simultaneously through your structured approach to work;
• You possess strong written and verbal communication skills, enabling you to articulate advice with clarity and synthesize complex issues, and tailor it to your audience; 
• You have solid interpersonal skills, and you are able to work with peers and customers from various disciplines and cultures. 
• You are excited about working with an international team who will provide different perspectives and sharpen your ideas.
• You are a native Mandarin speaker and business fluent in English.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Shanghai office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Compliance Advisory Officer

Our Compliance Advisory & Oversight Team is looking for a Compliance Officer with experience in the payments-, financial services or FinTech industry. In this role, you will help Adyen to scale and work on complex opportunities. To do that, you must have a strong analytical mindset and communication skills to provide pragmatic and strategic advice to both internal and external stakeholders on compliance matters.

What you’ll do

• Represent Compliance towards the commercial and operational teams, facilitating communication with deeply specialized Compliance, Regulatory, Legal and Risk functions, inclusive of conducting trainings;
• Provide ad-hoc Compliance advice to Adyen’s internal stakeholders and customers, deconstructing complex challenges and supporting the team in providing solutions that align with Adyen’s strategic objectives and overall risk appetite; 
• Perform and coordinate Enhanced Due Diligence (EDD) risk assessments, assembling risk expertises from internal specialists across different functions for the provision of customer acceptance advice towards relevant stakeholders, including Senior Management;
• Strengthen and scale Adyen’s Compliance framework, in line with Adyen’s risk appetite and strategic objectives;
• Challenge the status-quo, identifying how we can further leverage data and technology towards efficient and effective Compliance processes.

Who you are 

• You have 7+ years of experience in a 2LoD Compliance function at a Payment Service Provider, FinTech or Financial Institution;
• You have robust knowledge of regulatory and licensing regimes of payment/e-money institutions, a thorough understanding of AML/CFT risks, as well as proven familiarity with Card Scheme definitions and rules;
• You are an analytical thinker who excels in deconstructing complex Compliance challenges into manageable components. You can effectively convey these components to stakeholders of diverse professional backgrounds, seeking relevant expertise whilst maintaining clarity, precision, and speed of execution; 
• You have a strong sense of initiative and self-motivation attuned to a fast-growing business;
• You excel in maintaining oversight and driving multiple complex topics simultaneously through your structured approach to work;
• You possess strong written and verbal communication skills, enabling you to articulate advice with clarity and synthesize complex issues, and tailor it to your audience; 
• You have solid interpersonal skills, and you are able to work with peers and customers from various disciplines and cultures. 
• You are excited about working with an international team who will provide different perspectives and sharpen your ideas.
• You are a native Mandarin speaker and business fluent in English.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Shanghai office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Team Lead, Performance Optimization

We are looking for a Team Lead to build, mentor, and guide a hybrid team of Optimization Managers and Data Analysts. This team is key to driving customer growth, combining consultative merchant engagement with large-scale analytics, experimentation, and automated solutions.

In this role, you’ll lead initiatives that optimize authorization rates, manage risk, and improve cost efficiency, while acting as a trusted advisor to merchants. Success requires a blend of people leadership, technical strategy, commercial insight, and cross-functional collaboration to ensure our products deliver maximum impact.

What you’ll do

• Build, coach, and scale a high-performing hybrid team of strategists and data analysts, setting clear expectations around quality, impact, and technical excellence
• Lead merchant-facing optimization engagements, ensuring recommendations are data-driven, product-aligned, and deliver measurable improvements in risk, fraud, and cost efficiency
• Guide the team in designing and implementing automated data solutions, utilizing Adyen products, big data platforms, and analytics tools to identify risks and opportunities. Champion scalable solutions (e.g., automated processes, dashboards, ETL pipelines) that improve operational efficiency without sacrificing quality
• Own team prioritization across merchant work, up-skilling, and strategic initiatives; manage senior stakeholders and communicate clear trade-offs
• Partner cross-functionally with Commercial, Product, Risk, and Operations to translate merchant insights into roadmap influence and position the team as subject matter experts in payments, fraud, and risk

Who you are

• 7+ years of experience bridging Data Analytics/Data Science and payments
• 2+ years of experience in a formal people leadership role, with a proven ability to lead teams that balance technical depth, customer impact, and operational excellence
• Strong technical expertise in Python, SQL, PySpark, and scalable data processing; hands-on experience with big data platforms and ETL pipelines
• Experience in automation, analytics tooling, and driving scalable solutions in a data-driven organization
• Excellent stakeholder management skills, with the ability to influence Product and Commercial partners through data storytelling, structured thinking, and actionable insights
• Clear communicator and confident presenter, able to engage senior external and internal stakeholders
• Entrepreneurial mindset with strong prioritization skills, a high sense of ownership, and the ability to thrive in a fast-paced, global environment

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Shanghai office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Facebook, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

• Be fully responsible for the success and satisfaction of your merchants
• Drive growth through increasing the share of wallet, cross-selling & upselling, bringing valuable insights, and building strong relationships with key contacts
• Build and sustain relationships with key merchant stakeholders, and leverage those relationships to drive the best possible merchant experience
• Assess, clarify, and validate customer needs on an ongoing basis. You'll deliver expertise, education, and guidance to merchants as they craft and execute their payments strategy.Coordinate any internal project regarding your merchants
• Work and collaborate with colleagues in the global Adyen team

• At least 6 years of experience managing enterprise level clients (B2B) in a complex environment.
• Recent experience working with Chinese merchants over the past 2 years
• Commercial experience (e.g. sales or account management) or experience in payment/ financial industry is highly preferred. Otherwise, you have a track record of winning share of wallet, cross selling & upselling deals for digital and retail clients (such as e-commerce, gaming, OTA, streaming services etc.)
• You can confidently use English on a day-to-day basis for technical conversations (e.g. pitching to merchants, internal discussions with global teams, etc.) and are native in Mandarin. 
• You're an excellent communicator who can build relations at all levels.
• You're interested in pushing boundaries and creating value in the payment space.
• You can work seamlessly with a global, multicultural team.
• Able to travel domestically and internationally as part of the role.

Please note that this role is a full-time position in Shanghai. It will require a relocation in case you live outside of Shanghai.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based in our Shanghai office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Team Lead, Account Management

We’re looking for an experienced and inspirational leader to join the Account Management team. You will build, mentor, and coach a team of account managers who are responsible for growing strategic merchant relationships and payments revenue. You excel in driving revenue, streamlining operations, fostering collaboration, and engaging with executives.

As a key contributor in our China business, you'll help shape our culture and team environment, creating future leaders for Adyen. You'll encourage growth by helping the team increase wallet share, cross-selling, upselling, and building strong relationships with enterprise merchants. The ideal candidate is a born networker with a sharp commercial acumen, who thrives in a fast-paced, diverse and entrepreneurial environment. You'll help manage relationships with merchants across multiple industries and understand the unique needs of a merchant, while providing them with payments expertise and guidance to help them grow.

What you’ll do

• Drive commercial growth by providing advice and strategic consultation for your team members on best practices to increase share of wallet, upselling and cross selling, building strong relationships, and bringing valuable insights to your merchants.
• Set clear individual and team goals focused on revenue growth, report on performance and metrics at an executive level;
• Create an inspiring and collaborative environment with an open feedback culture, motivate team members and encourage creativity while understanding training needs;
• Provide coaching in areas as strategic account planning, contract negotiations, product roadmap discussions, and executive engagement;
• Provide strategic and consultative advice to help influence and full-fill the global payments strategy of enterprise companies;
• Collaborate cross-functionally to communicate merchant needs and feedback, impacting Adyen’s product innovation and development, and delivering merchant projects;
• Serve as a thought leader and extensive source of knowledge for your colleagues in the account management team and other company departments;
• Proactively foster a positive working environment for our business and maintain good relationships with external and internal stakeholders.

Who you are

• You're a dynamic, hands-on self-starter with a proven commercial edge and entrepreneurial drive;
• You have a strong network in the payment/fintech industry in China
• Enjoy engaging others, working collaboratively, and developing strong working relationships at all levels of management;
• Passionate about leading strategic payments conversations, presenting business reviews, and coordinating high level technical discussions;
• Highly skilled in leveraging your business acumen and analytical abilities to strategically assess and help reach client goals;
• Excited to prioritize and manage multiple projects across different departments, while motivating and collaborating with others to achieve results.

Requirements

• Native in Mandarin with business proficiency in English
• Solid experience in payments, alternative payments methods, or card acquiring industry
• Experience in engaging with C-suites in enterprise companies within e-commerce, digital, online marketplaces or platform industry
• At least 2+ years experience in managing teams
• Experience in revenue driving position with track record of growing share of wallet, cross-selling, upselling is highly desirable

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Shanghai office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.