Highlights

• Base Salary: 351,500 - 445,000 Serbian dinars gross
• Location: Serbia Remote
• Stock options
• Languages: Fluent in Russian and English 

About Fundraise Up

We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.

Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.

A Truly Global Product

We operate in the enterprise segment, serving nonprofit organizations across North America, the United Kingdom, Australia, and Europe.

We’re building a large and complex product ecosystem that serves nonprofits, donors, and partners around the world. The platform includes a modern checkout experience and customizable widgets (each a standalone SPA), donor, organization, and partner portals, admin tools, and several internal apps.

The Team

We are a distributed team of 160+ product professionals. Our team members are mainly based across Spain, Poland, Portugal, Georgia, Armenia, Serbia, Turkey, and Cyprus. 

Despite our scale, we operate like a focused team - where every task matters and every voice is heard. We value thoughtful collaboration, strong engineering practices, and a product mindset.

About the role

Fundraise Up is building high-trust donation and fundraising experiences that help nonprofits grow their impact. We’re looking for a UX Researcher to join our Product Research Team and raise the quality, speed, and decision-making power of research across the product.

This role combines classic UX research and Product Discovery: new markets, segments, and product opportunities. You will work across both B2C and B2B contexts: donor-facing experiences (B2C) and nonprofit/org-facing workflows (B2B).

What You'll Do

• Take a research initiative from the quarterly plan and run it end-to-end: intake brief → write methodology → conduct research → analyse → synthesize → present → push actions.
• Choose the right method: interviews, usability tests, concept tests, surveys, desk research, competitive scans or others — based on uncertainty level, business goals, and timeline.
• Set up the mechanics: access to tools/data, participant scheduling and confirmations, session logistics, note-taking, recording, and documentation — no hand-holding.
• Be the cross-team “glue”: proactively collect hypotheses and context from Sales, Customer Success, Support, Marketing, Analytics, and turn them into testable research questions.
• Stay close to product analytics: monitor dashboards and reports, work with analysts to spot anomalies/drop-offs, form hypotheses, and prioritize what to validate with research.
• Produce outputs people can use immediately: key findings, decisions, trade-offs, risks, and clear recommendations, with supporting evidence (quotes, clips, metrics).
• Keep an internal pulse: regularly review existing research, past studies, competitor insights, and synthesize what’s already known before running something new.
• Be the user best friend: ensure user needs and constraints are represented in product decisions – not just opinions.

Requirements

• Proven experience running research end-to-end with high ownership.
• Strong methodological toolkit and judgment: you can pick the right method for the question, given business goals, timelines, and uncertainty, and explain trade-offs clearly.
• Experience working across both B2C and B2B products and audiences.
• Fluent English — all participants are English-speaking; you moderate and present in English.
• Can work with analytics: read dashboards, spot anomalies/drop-offs, form hypotheses, and validate them via research; PostHog/Tableau is a plus.
• Regularly collect input from Sales, CS, Support, Marketing, Analytics and turn it into testable research questions.
• High research quality bar: structured methodology, and ethical practice.
• Use recruiting platforms and handle logistics yourself: access, scheduling, confirmations, tool setup, etc.
• Use AI tools to speed up ops and synthesis (guides, notes, tagging/themes, survey drafts, summaries) while keeping human judgment and methodological rigor where it matters.
• You don’t need to be a marketer, but you should understand core terms and how they affect research and insights.
• Be the team’s source of new knowledge: run a “research radar” across internal learnings, market/competitor moves, and high-signal UX/product sources, then share regular updates so the team stays current and avoids blind spots.
• Bring exceptional empathy and care for people: our users are nonprofits and donors—people doing good in the world—so you approach participants with respect, sensitivity, and high ethical standards.

Strong plus

• NN/g certifications.
• Academic/scientific research background (graduate/PhD track).
• PostHog / Tableau (or similar analytics tools).
• Productboard (or other insights repository tools).
• Mentoring/teaching (workshops, onboarding, sharing research craft).

Why work with us

• A strong, collaborative product team that owns what it builds
• Clear product vision and access to real customer feedback from global nonprofit leaders
• Flat structure: no politics, just great work with great people
• Transparent company culture-we share how we’re growing, where revenue comes from, and what’s next
• Long-term focus: we offer equity options and value sustained, meaningful contribution

Benefits

• Private medical insurance for the employee and their family
• 20 paid vacation days per year
• 15 paid public holidays per year
• 5 company-paid sick leave days
• English learning courses.
• Relevant professional education.
• Gym or swimming pool.
• Home Office Setup Assistance: the company offers assistance with purchasing furniture (office chair, office desk, monitor) and other items to create a comfortable workspace.
• Co-working.
• Remote working.

_{**Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.}

Software engineers and AI agents alike suffer from the same problem: finding that one person or place that will answer their tough, specific question. Many solutions promise to solve this with similarity search in vector databases. Unfortunately, finding the answer is often a puzzle with pieces to be collected across a myriad of contradictory sources and cannot be solved without surgical search and careful reasoning.

Spectrum collects data from an organization's code, docs, and issues, and organizes knowledge in a unified ontology that AI agents can efficiently search through and reason over. We aim to revolutionize the semantic layer space for software-building organizations and move beyond specs that fall out of sync with code, introducing a living spec – one that's extracted from the whole system and used to keep it aligned. Spectrum is meant to be the single source of truth for all product and architectural knowledge.

A resident of JetBrains' startup incubator, Spectrum enjoys startup speed and autonomy, and is backed by 25 years of developer tooling expertise. We are looking for a Senior ML Researcher to develop the core methods that make Spectrum possible – novel approaches to temporal ontology extraction, contradiction detection, and semantic alignment across heterogeneous software artifacts. You will help define and execute the research agenda, while also collaborating with JetBrains Research and external academic advisors.

Your responsibilities will include:

• Developing methods for LLM-based ontology construction from code, documentation, and issue trackers, including contradiction detection and reasoning over the resulting knowledge graph.
• Creating datasets, metrics, and benchmarks that drive measurable improvements across the system.
• Prototyping and validating research ideas, then collaborating with ML and software engineers to bring them to production.
• Collaborating with JetBrains Research and external academic advisors to shape our research agenda.
• Publishing research findings at top venues and representing Spectrum in the research community.

We expect you to have:

• A PhD (or equivalent research experience) in NLP, knowledge graphs, ontology learning, information extraction, or a closely related field.
• A strong publication record in at least one of the following areas: knowledge graph construction, ontology learning, information extraction, or NLP.
• Experience applying LLMs to structured knowledge extraction tasks.
• Experience designing and running rigorous experiments, including hypothesis formulation, ablation studies, and statistical evaluation.
• Strong Python and PyTorch skills, with the ability to implement research ideas from scratch.
• Excellent communication skills, with the ability to explain complex technical concepts to diverse audiences.
• Proficiency in English, both written and verbal.

Our ideal candidate would also have:

• Experience with ontology engineering, semantic web technologies (OWL, RDF, SPARQL), or ontology alignment.
• A background in code analysis, developer tools, or software engineering research.
• Experience with knowledge graph embedding methods or graph neural networks.
• Experience in early-stage startups – you enjoy the zero-to-one phase.
• Actively contributed to relevant open-source projects.

What we offer:

• A competitive salary and JetBrains benefits.
• A generous runway and corporate resources with startup autonomy.
• Full support for publishing ML research and attending industry conferences.
• Collaboration with JetBrains Research and external academic advisors in the knowledge graph and ontology learning community.
• A motivated team that moves fast, with short feedback loops, rapid prototyping, and lots of ownership.
• A rare applied research role where your methods ship in a real product used by software teams.

Why join JetBrains? 

• Strong base salary. We offer competitive pay that reflects your skills and experience.
• Flexible work location. Enjoy the freedom to work from home or from the office.
• Remote work. Spend up to 30 days per year working remotely from abroad.
• Extra time off. More days to relax, recharge, and do the things you love.
• Medical insurance allowance. Enjoy peace of mind for you and your family
• Learning and development opportunities. Access to conferences, courses, and language classes.
• Language classes. Pick up the local language or sharpen your English skills.
• Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
• Mental health support. To help you feel your best, we provide easy access to professional mental health services.
• Sports benefit. Enjoy an on-site gym or sports club stipend.
• Internal events. Join company-wide celebrations and team gatherings.

*Some benefits may vary depending on location.

#LI-DNI

We're building an AI copilot for web testing automation. It enables manual and automation QA engineers to turn their manual testing flows into production-ready automated E2E testing scripts, saving hours of manual work and coding. We are a small team with zero bureaucracy, focusing on real users. We optimize for shipping value - not hype.

About the role:

You'll own the top of the funnel: outbound, qualification, and getting leads to sit down for a conversation. Demos, onboarding, and retention are staying with the founder for now.

Phase one: Get individual Automation QAs to try the product, aiming for fast adoption and no procurement. Once we hit 20+ weekly users, we’ll move on to phase two, where we’ll shift the focus to B2B – qualified meetings with QA Leads and Engineering Managers.

Your focus in the first three months:

• Build targeted lists: Automation QAs at companies with web products and Playwright, Cypress, or Selenium in their stack.
• Run outbound sequences (LinkedIn is the baseline, but you decide the channels). A/B test weekly.
• Design qualification gates (forms and scoring) to filter leads before the founder calls.
• Reach 20+ weekly active users after month one – ICP-qualified and giving direct feedback to engineering.
• Document what works into a repeatable playbook.

Growth path:

This role expands as your strategies deliver results. Once the user pipeline works, you can take over demos and run B2B sales end to end. From there, the natural next step is Growth Lead (funnel optimization and scaling the playbook) or Account Executive (owning deal execution).

Why to join:

• You'll be building a strategy that scales the product, not filling a quota. What you create from scratch becomes the foundation.
• Your outreach turns into users who talk directly to engineering, and their feedback ships as features within days.
• AI for developer tools is a market with real pull, and QA automation is one of its sharpest pain points.
• We’re backed by JetBrains – financially secure with no reliance on external VC funding.

Who we're looking for:

You should have a high level of agency and be quant-minded – you live in funnel metrics, run experiments, and are comfortable saying "no" to leads that are a bad fit. 

The ideal candidate will:

• Have done 0-to-1 outbound for an early-stage devtool, QA tool, infrastructure product, or similar.
• Have proven cold outbound results, instead of being dependent on warm inbound.
• Be able to talk credibly about flaky tests, CI pain, and Playwright vs. Cypress. You don't need to be an engineer, but you do need domain empathy.
• Possess strong written communication skills, with the ability to craft short, sharp messages that get replies.

Nice to have:

• A QA or SDET background – you've felt the pain yourself before moving to sales or BD.
• Exposure to security/compliance objections – enough to pre-empt and route.
• Content skills – your LinkedIn posts get engagement, not just your DMs.
• Experience as one of the first 10 employees at a startup.

#LI-REMOTE 
#LI-KT1