Job Title: CRM Marketing Manager (Salesforce)

Location: Bulgaria, or Serbia (remote)

About Constructor Group

Job Overview: 

The CRM Marketing Manager will be responsible for developing and implementing marketing flows and funnels in Salesforce Account Engagement, with a strong focus on engaging with university and educational organizations within our ecosystem. This role involves managing CRM tools, collaborating with stakeholders, and reporting on results across multiple projects. Experience with Salesforce Account Engagement is essential, and familiarity with HubSpot is a plus. 

Duties and Responsibilities: 

• CRM Data Management: Ensure the integrity and quality of contact data within Salesforce. Manage CRM tools, oversee lead generation form creation, synchronization, and automation, and coordinate migrations between HubSpot and Salesforce systems. 
• Campaign Design and Implementation: Design and improve campaign structures in Salesforce. Manage marketing-sourced leads and create necessary Salesforce/Pardot forms and record types. 
• Performance Analysis and Reporting: Build ad-hoc reports to analyze marketing metrics, create and optimize dashboards in Analytics Studio, and enhance funnel and email channel performance. 
• Lead Scoring and Notification Management: Design and implement lead scoring, revamp Salesforce task notifications, and improve team efficiency. 
• Tool Selection and Implementation: Select and integrate tools like Zoom and Make to support marketing and CRM processes. 
• CRM User Engagement: Develop and manage CRM user engagement journeys, creating evergreen, customized automated email communication for different segments. 
• Segmentation and Compliance: Manage segmentation lists and subscription types, ensuring targeted communication and compliance with GDPR. 
• Stakeholder Collaboration: Work with stakeholders to collect requirements, suggest implementation strategies, and report on results. 

Requirements / Qualifications: 

• Language Skills: Fluent in spoken and written English. 
• Experience: 2+ years in CRM marketing management, with hands-on experience in Salesforce Account Engagement (formerly Pardot). 
• Technical Expertise: Proven ability to create marketing automation flows, manage CRM systems, and develop various email communications, with strong skills in tracking, lead scoring, and notifications in Salesforce. 
• Analytical Skills: Skilled in building reports and dashboards for marketing performance, focusing on optimization. 
• Customer Journey Understanding: In-depth knowledge of the customer journey in B2C and education sectors, with strong attention to detail. 
• Collaborative Skills: Experienced in working collaboratively with stakeholders and remotely within a distributed workforce. 
• Authorization: Authorized to work in Germany, Italy, Serbia, Bulgaria, or Singapore. 

The Corporate IT department is seeking a Senior DevOps Engineer to lead infrastructure automation, reliability, and scalability initiatives across our multi‑cloud, multi‑region environments. This position requires deep hands‑on experience with AWS, Kubernetes, containerization, and DevOps automation practices.

You’ll work in a dynamic and fast‑moving environment where priorities can shift quickly — flexibility, ownership, and problem‑solving under changing conditions are key to success.

✅ Responsibilities:

✔️Cloud Infrastructure & Automation: 

• Architect, deploy, and manage scalable environments in AWS and Azure within multi‑tenant, multi‑account structures.
• Implement Infrastructure as Code (IaC) using Terraform, Ansible, and GitOps frameworks such as Flux.

✔️Kubernetes & Container Platform Operations: 

• Operate and optimize Kubernetes clusters for security, scalability, and reliability.
• Manage components like Istio (service mesh), Kyverno (policy enforcement), Calico (networking and security), and Spegel (image distribution).

✔️CI/CD and Deployment Pipelines:

• Build and improve CI/CD pipelines to ensure consistent, automated delivery across development and production.
• Integrate container image lifecycle management and GitOps deployment workflows.

✔️Traffic Management & Load Balancing:

• Design and maintain traffic routing and service mesh configurations to achieve high availability and low latency. 
• Support load balancing strategies for distributed and multi‑region applications.

✔️Security & Secret Management:

• Own secret management and identity integration using HashiCorp Vault and AWS Secrets Manager.
• Establish secure practices for secret distribution, access control, and auditing.

✔️Monitoring, Observability & Backups:

• Extend observability coverage with Prometheus, Grafana, and VictoriaMetrics.
• Ensure reliable backup, restore, and disaster recovery mechanisms for critical systems.

✔️Collaboration, Adaptability & Mentoring:

• Cooperate with other DevOps and system engineers to align workflows and support cross‑functional goals.
• Stay adaptable — priorities may shift rapidly as new critical initiatives arise.
• Share best practices, create technical documentation, and mentor teammates in DevOps culture and tools.

✅ Requirements:

✔️5+ years in DevOps, Site Reliability, or Infrastructure Engineering roles.

✔️Advanced knowledge of Kubernetes (operations, networking, policy, and automation).

✔️Expertise in Docker, Terraform, Ansible, and scripting (Bash, Python, or Go).

✔️Proven experience managing multi‑account or multi‑region AWS environments.

✔️Deep understanding of traffic routing, ingress, and service mesh (Istio, Envoy).

✔️Strong expertise with HashiCorp Vault and AWS Secrets Manager.

✔️Familiarity with GitOps principles (Flux, ArgoCD).

✔️Excellent troubleshooting, communication, and cross‑team collaboration skills.

✔️Comfortable working in a fast‑paced, ever‑changing environment with shifting priorities.

✅ Nice to Have:

✔️Exposure to FinOps and cost optimization in cloud environments.

✔️Experience with compliance frameworks (SOC2, ISO 27001, PCI DSS).

✔️Familiarity with Azure DevOps or Bicep/ARM templates.

Job Title: Account Executive

Location: Serbia

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Position: The Account Executive works within an agency client team.
The main purpose of this role is to ensure that all invoicing and budget reporting processes are completed accurately and on time, as well as to manage the internal booking system.

The Account Executive provides operational support to Account Managers, and success in this role is measured by the delivery of media KPIs, meeting all required deadlines, the accuracy of deliverables, client satisfaction survey results, and efficient communication with internal and external teams.

Reporting of the role

This role reports to the Account Manager and works directly with the Implementation teams of WPP Media.

Responsibilities of the role:

• Coordinate internal departments by briefing the Implementation team on campaign plans, required inputs, and report generation
• Collaborate closely with the Implementation team on media planning and buying across TV, Outdoor, Radio, and Print channels
• Reporting: produce monthly, weekly, ad hoc, and audit reports
• Work in client systems for invoicing and uploading proof of campaign delivery
• Support the team with day-to-day plan changes and media plan maintenance
• Oversee Marathon (and other systems) orders and ensure executional excellence within invoicing flows
• Deliver campaign performance reports within agreed deadlines
• Monitor competition and build strong knowledge of competitive brands and activities
• Develop and apply working knowledge of basic media concepts, terminology, media math, and media plan execution (e.g., GRP, Reach, Frequency, Impressions, CPM, CPC, CTR%, CPA, VTR%)
• Work with other agency teams and external partners
• Client relationship management: maintain strong relationships with client staff, exchange information, and deliver materials in a timely and organized manner
• Other responsibilities, including monthly fee invoicing, aggregation of competitive reports, and budget control

What you will need:

• Solution-oriented and motivated by challenges
• Familiar with the media landscape; ideally with offline planning and buying experience
• Ability to work in English across multiple parties in the SEE region (regional teams, clients, central teams, support functions, etc.)
• Proficient in Excel (including pivot tables) and familiar with PowerPoint
• Ability to prioritise, delegate, and manage both upwards and downwards
• Empathetic and self-aware mindset
• Positive, proactive, and collaborative approach to problem-solving; calm under pressure
• Clear and accurate verbal and written communication
• Data and content literate – able to simplify complex information into clear, actionable insights

What can you expect from us?

• employment contract,
• hybrid model: 3 days in the office, 2 from home,
• referral program for new colleagues,
• a well-structured induction program to make your first days less stressful,
• support via the Employee Assistance Program (mental health advisory) and cooperation with Telus Health One,
• …and something you won’t find everywhere: a truly supportive atmosphere, where people value each other’s work and happily share knowledge.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Job Title: Digital Executive

Department: Client Delivery Team, Digital

Company: WPP Media

Location: Belgrade

About WPP Media:

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire Transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize Enterprise.

About the Role:

WPP Media team is looking for a proactive and detail-oriented Digital Executive to join our Media Management & Delivery team. In this role, you will support Digital Account Managers and other senior team members in the strategic planning, execution, and performance monitoring of digital media campaigns. Your contribution will be vital in ensuring campaign accuracy, data integrity, and efficient delivery, laying the foundation for client success.

 Responsibilities:

• Support Digital Account Managers in serving as a digital contact for clients, assisting with campaign-related communications and project coordination.
• Contribute to the development of KPI forecasts, media strategies, and digital media plans by gathering data and preparing initial drafts based on client objectives.
• Assist in providing input to client account teams regarding channel selections, targeting approaches, creative requirements, and measurement components.
• Execute paid digital media campaigns across Google, Meta, TikTok, and other platforms as required, under the guidance of a Digital Account Manager, ensuring alignment with strategy and KPIs.
• Perform continuous campaign monitoring, conduct initial performance analysis, ensure data accuracy, and prepare components of client reports for timely delivery.
• Collaborate with internal specialist teams to support the delivery of integrated paid media solutions.
• Actively participate in internal team meetings and client-facing presentations and performance reviews, helping to prepare materials and take notes.
• Proactively learn and apply knowledge, best practices, and guidance shared by senior team members.
• Support the client billing processes by accurately tracking costs, assisting with approvals, and coordinating with finance and internal teams to resolve any discrepancies.

 Desired Skills and Experiences:

• Excellent verbal and written communication skills with the ability to articulate information clearly and concisely.
• Proficiency in English (minimum B2 level).
• Proficiency in MS Office (Excel and PowerPoint).
• Foundational understanding of the digital media ecosystem, including search, social, video, and display channels, and eagerness to learn more.
• Some hands-on experience in major digital advertising platforms such as Google Ads, Meta Ads Manager, TikTok Ads (certifications are a plus).
• Ability to collaborate effectively with internal teams and take direction.
• Relevant experience (e.g.,1+ year) in a media agency or digital media environment, with direct involvement in digital campaign execution or support.
• A detail-oriented and analytical mindset with the ability to interpret data and identify discrepancies.

What can you expect from us?

• employment contract,
• hybrid model: 3 days in the office, 2 from home,
• referral program for new colleagues,
• a well-structured induction program to make your first days less stressful,
• support via the Employee Assistance Program (mental health advisory) and cooperation with Telus Health One,
• …and something you won’t find everywhere: a truly supportive atmosphere, where people value each other’s work and happily share knowledge.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Digital manager

Position: Digital manager within a client digital delivery team, working on a regional hub client team of WPP Media in the office in Belgrade.

Your goal is to ensure the quality and profitability of the service on the assigned account(s) through managing day to day media planning activities and client relationships and to contribute to growth of the business on the account.  Distributes assigned client requests to market teams and collates and reviews deliverables from them.

Success is measured by media KPIs agreed with client, budget optimisation and delivering commitments, client satisfaction survey, growth of business on the account, team performance and development.

Reporting of the role

This role reports to Digital account director, and works directly with Account Managers, Account executives and digital activation teams.

Responsibilities of the role:

• Client Relationship: maintain strong relationship with client, by communicating daily and providing expert advice on all media related questions; ensure deliverables are sent to client timely
• Campaign Planning and Buying: propose objectives and KPIs for strategy based on researched consumer insights, trends and business objectives
• Campaign Implementation: ensure delivery excellence against agreed KPIs through planning specialists; negotiate with Investment and media vendors to ensure set financial efficiencies are met; serve as a point for escalation and buffer for complex issues for the team
• Campaign Reporting: deliver analytical reporting; develop and propose insights and learnings for

campaign optimisation

• Revenues: track budget spend as per parameters agreed with client and Investment and report to AD
• Sales to existing clients: spot opportunities to offer additional products and services to clients and bring them to AD’s attention
• New Business: participate in pitches
• Compliance: adhere to WPP and WPP Media standards and promote compliance-awareness with team members
• Billing: oversee the delivery of established billing process for their clients
• Leadership and management: demonstrate values and competencies, lead team members and systematically organise workload segments to achieve great results
• Performance management: set goals, track progress, run performance conversations, provide feedback
• Development: develop self and others by participating in determining development needs, by learning, sharing knowledge and coaching team-members

What you will need:

• Experience and ability to understand various digital channels and platforms - such as Google Ads, Google Analytics, Google Marketing Platform, Facebook Business Manager
• Ability to work in English – across multiple parties in EMEA region (clients, central teams, support, etc.)
• Ability to work in Excel
• Self-motivation, enthusiasm, and a team player mentality
• A thirst to learn, curiosity – be that the client’s business, people, brands, industry, trends etc
• An ability to prioritise and delegate, as well as manage both up and down
• Empathetic and self-aware mindset
• Positive, proactive, collaborative approach to problem solving, calm under pressure
• Accurate verbal and written feedback and instructions
• Enjoy presenting, story-telling, and influencing others
• Data & Content literate - able to simplify the potentially complicated into a clear opportunity
• A min experience of 3 years within digital advertising

Experience in a media agency is a plus, as well as experience with various ad servers.