Undead Labs has an opportunity for a Senior UI Engineer II to bring their experience and technical skills to State of Decay 3. The State of Decay franchise has attracted a loyal fanbase of millions of players, and you’ll play a key role in delivering the next installment of our story for them to enjoy.

As a senior member of the team, you will work with a team of UI engineers to design and implement high-quality UI for the game, and influence our processes and practices to continually raise our quality bar. Your skills in software development, debugging, design, and documenting engineering practices will be critical to your success. You’ll tackle complex software engineering problems, lead by example, and support other engineers through teamwork and mentorship in our shared goal of creating an amazing product.

At Undead Labs, we work in highly collaborative, cross-disciplinary teams because we understand that the best ideas are ones we generate together. Our studio operates independently within a network of first-party Microsoft studios. Please note: This position is based in Seattle, WA and follows a hybrid work model, with a minimum of 3 in-studio days per week.

Core Responsibilities and Objectives

• Work collaboratively with your colleagues to prototype, iterate on, and deliver a quality UI solution
• Build custom design and asset pipelines to streamline UI authoring and design/engineering handoffs
• Contribute to the core UI framework and help establish best practices around UI concerns like localization, accessibility, input management, data-binding, and more
• Address UI performance by improving render cost, minimizing memory footprint, JavaScript execution overhead, and more
• Apply your knowledge, critical thinking skills, unique perspective, and ideas to the production of our games. 
• Be proactive in tackling technical issues.
• Provide mentorship to other developers and help shape team-wide development practices and standards to ensure the team delivers high-quality work.

Basic Qualifications

• Shipped at least one title
• Strong HTML/CSS/JS skills, with experience in large-scale or complex applications
• Excellent problem-solving skills and adaptability to changing requirements
• Passionate about developer experience and workflows, with a desire to improve how UI is created
• Pragmatic, with the ability to balance technical needs with business limitations
• Communicate effectively with stakeholders and across disciplines
• 6+ years of experience developing game UI, or equivalent demonstrable experience
• Working knowledge of Unreal Engine (4 or 5, 5 preferred)

Preferred Experience

• Experience with Coherent Gameface
• Experience supporting a live service title
• Experience with Svelte UI framework

Benefits & Perks

Benefits/perks listed below may vary depending on the nature of your employment with Undead Labs and the state in which you work.

• Medical, dental, and vision health insurance (Dependents and partners included).
• Discretionary time off and 18 company holidays & closure days
• 401k plan with 50% matching
• Subsidized transportation to and from work
• Professional growth resources
• Discounts on the Microsoft Games store

The typical base pay range for this role across the U.S. is USD $180,000.00 - $215,000.00 per year.

The range above reflects the potential base pay across the U.S. for this role (except as noted below); the applicable base range will depend on various factors, such as complexity and responsibility of the role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

At Undead Labs, certain roles are eligible for additional rewards, including merit increases and an annual bonus. These awards are allocated based on individual performance. Benefits/perks listed here may vary depending on the nature of employment with Undead Labs.

Physical Requirements

Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions.

• Close vision to monitors and screens, consistently working on computer equipment such as keyboards and monitors, long periods of sitting.
• Noise levels are low to moderate in the work environment.

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world.

Role Overview

We are seeking a highly skilled Senior Staff Software Engineer with deep technical expertise in Security and a passion for building secure, reliable, and scalable systems. This role focuses on technical leadership, architecture, and hands-on development to ensure the security and resilience of our core platforms.

You will drive the security, quality, and reliability of backend systems while influencing architecture decisions, mentoring engineers, and partnering with product teams on strategic initiatives.

What You Will Do

• Architect and implement secure, scalable backend systems using Java (Spring Boot) and AWS cloud-native services.
• Lead technical design reviews, enforce security best practices, and ensure system reliability and performance.
• Develop and integrate security features such as authentication, authorization, and identity management (SSO, OIDC, RBAC/ABAC, SCIM).
• Design and implement API security patterns and API authorization at scale for microservices and service mesh environments.
• Embed Generative AI capabilities (e.g., embeddings, RAG, LLM APIs) into product workflows securely and responsibly.
• Write and review code, unblock complex technical challenges, and make critical architectural decisions.
• Champion secure SDLC practices, cryptography standards, and compliance requirements.
• Collaborate with cross-functional teams to define technical roadmaps and deliver mission-critical systems at scale.

Minimum Qualifications

• Bachelor’s degree in Computer Science or related technical field.
• 8 years of professional software development and security engineering experience.
• Proven experience designing and developing large-scale distributed systems.
• Strong knowledge of security architecture

Preferred Qualifications

• Recent hands-on experience (last 3–4 years) building secure, distributed systems at scale, with strong exposure to AI/ML development and hosting in production environments.
• Experience with cloud platforms (AWS, Azure, GCP) for identity, ML infrastructure, and secure deployment.
• Familiarity with Generative AI integration and responsible implementation of LLM-based workflows.
• Exposure to data security principles, including encryption, secure data pipelines, and compliance frameworks.
• Ability to influence technical direction and mentor engineers in security best practices.
• Proven track record of delivering mission-critical, scalable systems in production at enterprise scale.
• Expertise in Java, Spring Boot, and AWS architecture/services (EKS, S3, Lambda, RDS, IAM, KMS).
• 7+ years of solid experience with fundamental algorithms, system design, and large distributed systems.
• Deep experience in cryptography and PKI systems, including certificate management and secure key lifecycle
• 7+ years of coding experience, specifically in Java.
• Strong knowledge of security architecture, authentication/authorization, and cryptographic principles.
• Hands-on experience in building large-scale serving and data infrastructure.
• Experience with service-oriented architecture and web application/services development
• Practical experience in utilizing AWS (Amazon Web Services).
• Experience in designing and constructing machine learning-based applications and systems.
• Experience in leading cross-team system design and execution.

Pay & Benefits   

Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. 

The base pay for this position ranges from $174,00/year to $299,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits  

• Medical/Dental/Vision/Life, AD&D insurance  
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV - [Free] Electric Car Charging Station 

General Description of Other Compensation

 “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.  

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com.

Job Requisition ID: R0067878

SPS Global is seeking a detail-oriented and service-driven Mailroom Associate to support workplace operations and deliver a high-quality concierge experience. This role plays a key part in ensuring the smooth flow of mail, packages, document services, and office support functions within the business service center.

The ideal candidate is proactive, organized, and customer-focused, with the ability to manage multiple operational tasks while maintaining a professional and service-first approach.

Job Overview

The Mailroom Associate provides exceptional concierge and office services support across multiple operational areas, including mail processing, shipping and receiving, document services, and multifunction device (MFD) support.

This role ensures accurate handling of mail and packages, supports business service center operations, and maintains a consistent 5-star service experience for corporate employees and clients.

Reports To:
Client Services Supervisor, Client Services Manager, or equivalent leadership

What You’ll Do

Mail & Shipping Operations

• Receive inbound mail and packages and input details into chain-of-custody systems
• Sort and distribute mail and packages to company personnel
• Manage outgoing mail and shipping transactions
• Notify employees upon receipt of deliveries
• Serve as point of contact for mail and package inquiries

Document & Business Service Center Support

• Perform scanning, imaging, and light copy/print services
• Operate multifunction devices (MFDs), ensuring functionality and replenishing toner and paper
• Maintain the Business Service Center in a clean and organized manner

Office & Facilities Support

• Assist with meeting room and conference room setups
• Support office moves within assigned facilities
• Perform light maintenance and cleaning duties as needed

Customer Service & Operational Excellence

• Deliver 5-star customer service across all forms of communication
• Build professional relationships with employees and internal teams
• Maintain professionalism and composure when handling sensitive inquiries
• Proactively seek additional work during downtime
• Train backup personnel and provide guidance on procedures and policies
• Identify and respond to additional operational support needs

What We’re Looking For

Required

• High School Diploma or equivalent
• Ability to work flexible hours between 7:00 AM – 7:00 PM (8-hour shifts)
• Strong verbal and written communication skills
• Excellent customer service orientation
• Strong organizational and multitasking skills
• Basic computer proficiency and ability to learn new systems

Preferred

• 2+ years of experience in office services, mailroom, logistics, or customer service roles
• Working knowledge of multifunction devices (MFDs)
• Experience with shipping/receiving procedures and tracking systems

Competencies

• Strong communication skills
• Customer-first mindset with service excellence focus
• Attention to detail and operational accuracy
• Ability to multitask and prioritize effectively
• Independent work capability with strong accountability
• Problem-solving and analytical thinking
• Team-oriented with strong collaboration skills

Physical Requirements

• Ability to lift or move packages up to 40 lbs. or more frequently
• Ability to move materials using a wheeled cart with 60 lb capacity
• Ability to walk, bend, kneel, stand, and sit for extended periods
• Manual dexterity for operating office equipment

Travel:
None

About the Role:

Strategic Partnerships support PitchBook's strategic priorities through establishing third party relationships and delivering revenue, exposure, improved market penetration, and/or content to PitchBook. The team works closely with PitchBook’s Segments & Solutions, Direct Data, Product, Data Operations, Commercial, Marketing, Research, RevOps, Legal, and Finance teams to execute on partnership opportunities to maximize the growth of the PitchBook business. 

Partnerships are designed to extend PitchBook’s reach, establish relationships to improve the workflows of our clients, enrich PitchBook’s original data and research with differentiated content, and identify strategic investment opportunities. The Senior Partnerships Manager is responsible for the lifecycle of partnership management including the day-to-day management of a portfolio of existing partnerships which may include key channel partners, proactive outreach to prospective partners, and evaluating inbound partnership opportunities. This role works closely with Strategic Partnerships leadership to contribute to strategic objectives as they relate to partnership opportunities and with stakeholders across all other departments to define market landscape, assess competitive position, and identify potential partners. This role requires someone with a proactive approach to relationship management, ability to weigh partner interests against PitchBook's strategy, and an expertise in building relationships externally and internally within a cross-functional team environment. 

Primary Job Responsibilities:

• Lead partner sourcing efforts by identifying and evaluating new data, research, and capability providers aligned with business needs 
• Manage ongoing relationships with key partners, ensuring service quality and contract compliance, and proactively identify new potential partnership expansion opportunities 
• Oversee contract negotiations, renewals, and amendments in collaboration with Legal and Finance 
• Monitor partner performance and usage metrics to inform renewal decisions and identify optimization opportunities
• Suggest partnership marketing programs to expand key partnership opportunities and collaborate with Marketing and GTM teams to support partner-related campaigns and communications 
• Maintain a robust pipeline of potential partners and track industry trends to inform partner strategy
• Coordinate quarterly payment cycles and budget tracking for partner contracts
• Provide input into partner-related budgeting and forecasting processes 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree preferred 
• 7+ years of account management and/or business development experience
• 7+ years of experience working with financial services clients; experience with Investment Banking, Private Equity, Venture Capital, and Limited Partner clients a benefit  
• Domain expertise in at least one of PitchBook’s core capabilities (e.g. Funds & Benchmarking, Credit, Equity Research, etc.) 
• Prior experience with partnership/alliance licensing and go to market structures strongly preferred 
• Exceptional customer-facing skills and experience with key account relationships required
• Ability to gather and distill information from disparate sources to form strategic recommendations  
• Excellent verbal and written communication skills with a keen eye for detail
• Superior cross-team collaboration skills with a proven ability to coordinate with stakeholders across multiple teams and operate in a matrixed environment 
• Proficiency with the Microsoft Office suite (including Copilot) and the ability to pick up new systems and software easily  
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$170,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

About the Role:

Strategic Partnerships support PitchBook's strategic priorities through establishing third party relationships and delivering revenue, exposure, improved market penetration, and/or content to PitchBook. The team works closely with PitchBook’s Segments & Solutions, Direct Data, Product, Data Operations, Commercial, Marketing, Research, RevOps, Legal, and Finance teams to execute on partnership opportunities to maximize the growth of the PitchBook business. 

Partnerships are designed to extend PitchBook’s reach, establish relationships to improve the workflows of our clients, enrich PitchBook’s original data and research with differentiated content, and identify strategic investment opportunities. The Senior Partnerships Manager is responsible for the lifecycle of partnership management including the day-to-day management of a portfolio of existing partnerships which may include key channel partners, proactive outreach to prospective partners, and evaluating inbound partnership opportunities. This role works closely with Strategic Partnerships leadership to contribute to strategic objectives as they relate to partnership opportunities and with stakeholders across all other departments to define market landscape, assess competitive position, and identify potential partners. This role requires someone with a proactive approach to relationship management, ability to weigh partner interests against PitchBook's strategy, and an expertise in building relationships externally and internally within a cross-functional team environment. 

Primary Job Responsibilities:

• Lead partner sourcing efforts by identifying and evaluating new data, research, and capability providers aligned with business needs 
• Manage ongoing relationships with key partners, ensuring service quality and contract compliance, and proactively identify new potential partnership expansion opportunities 
• Oversee contract negotiations, renewals, and amendments in collaboration with Legal and Finance 
• Monitor partner performance and usage metrics to inform renewal decisions and identify optimization opportunities
• Suggest partnership marketing programs to expand key partnership opportunities and collaborate with Marketing and GTM teams to support partner-related campaigns and communications 
• Maintain a robust pipeline of potential partners and track industry trends to inform partner strategy
• Coordinate quarterly payment cycles and budget tracking for partner contracts
• Provide input into partner-related budgeting and forecasting processes 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree preferred 
• 7+ years of account management and/or business development experience
• 7+ years of experience working with financial services clients; experience with Investment Banking, Private Equity, Venture Capital, and Limited Partner clients a benefit  
• Domain expertise in at least one of PitchBook’s core capabilities (e.g. Funds & Benchmarking, Credit, Equity Research, etc.) 
• Prior experience with partnership/alliance licensing and go to market structures strongly preferred 
• Exceptional customer-facing skills and experience with key account relationships required
• Ability to gather and distill information from disparate sources to form strategic recommendations  
• Excellent verbal and written communication skills with a keen eye for detail
• Superior cross-team collaboration skills with a proven ability to coordinate with stakeholders across multiple teams and operate in a matrixed environment 
• Proficiency with the Microsoft Office suite (including Copilot) and the ability to pick up new systems and software easily  
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$170,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

About the Role:

Strategic Partnerships support PitchBook's strategic priorities through establishing third party relationships and delivering revenue, exposure, improved market penetration, and/or content to PitchBook. The team works closely with PitchBook’s Segments & Solutions, Direct Data, Product, Data Operations, Commercial, Marketing, Research, RevOps, Legal, and Finance teams to execute on partnership opportunities to maximize the growth of the PitchBook business. 

Partnerships are designed to extend PitchBook’s reach, establish relationships to improve the workflows of our clients, enrich PitchBook’s original data and research with differentiated content, and identify strategic investment opportunities. The Senior Partnerships Manager is responsible for the lifecycle of partnership management including the day-to-day management of a portfolio of existing partnerships which may include key channel partners, proactive outreach to prospective partners, and evaluating inbound partnership opportunities. This role works closely with Strategic Partnerships leadership to contribute to strategic objectives as they relate to partnership opportunities and with stakeholders across all other departments to define market landscape, assess competitive position, and identify potential partners. This role requires someone with a proactive approach to relationship management, ability to weigh partner interests against PitchBook's strategy, and an expertise in building relationships externally and internally within a cross-functional team environment. 

Primary Job Responsibilities:

• Lead partner sourcing efforts by identifying and evaluating new data, research, and capability providers aligned with business needs 
• Manage ongoing relationships with key partners, ensuring service quality and contract compliance, and proactively identify new potential partnership expansion opportunities 
• Oversee contract negotiations, renewals, and amendments in collaboration with Legal and Finance 
• Monitor partner performance and usage metrics to inform renewal decisions and identify optimization opportunities
• Suggest partnership marketing programs to expand key partnership opportunities and collaborate with Marketing and GTM teams to support partner-related campaigns and communications 
• Maintain a robust pipeline of potential partners and track industry trends to inform partner strategy
• Coordinate quarterly payment cycles and budget tracking for partner contracts
• Provide input into partner-related budgeting and forecasting processes 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree preferred 
• 7+ years of account management and/or business development experience
• 7+ years of experience working with financial services clients; experience with Investment Banking, Private Equity, Venture Capital, and Limited Partner clients a benefit  
• Domain expertise in at least one of PitchBook’s core capabilities (e.g. Funds & Benchmarking, Credit, Equity Research, etc.) 
• Prior experience with partnership/alliance licensing and go to market structures strongly preferred 
• Exceptional customer-facing skills and experience with key account relationships required
• Ability to gather and distill information from disparate sources to form strategic recommendations  
• Excellent verbal and written communication skills with a keen eye for detail
• Superior cross-team collaboration skills with a proven ability to coordinate with stakeholders across multiple teams and operate in a matrixed environment 
• Proficiency with the Microsoft Office suite (including Copilot) and the ability to pick up new systems and software easily  
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$170,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

About the Role:

Strategic Partnerships support PitchBook's strategic priorities through establishing third party relationships and delivering revenue, exposure, improved market penetration, and/or content to PitchBook. The team works closely with PitchBook’s Segments & Solutions, Direct Data, Product, Data Operations, Commercial, Marketing, Research, RevOps, Legal, and Finance teams to execute on partnership opportunities to maximize the growth of the PitchBook business. 

Partnerships are designed to extend PitchBook’s reach, establish relationships to improve the workflows of our clients, enrich PitchBook’s original data and research with differentiated content, and identify strategic investment opportunities. The Senior Partnerships Manager is responsible for the lifecycle of partnership management including the day-to-day management of a portfolio of existing partnerships which may include key channel partners, proactive outreach to prospective partners, and evaluating inbound partnership opportunities. This role works closely with Strategic Partnerships leadership to contribute to strategic objectives as they relate to partnership opportunities and with stakeholders across all other departments to define market landscape, assess competitive position, and identify potential partners. This role requires someone with a proactive approach to relationship management, ability to weigh partner interests against PitchBook's strategy, and an expertise in building relationships externally and internally within a cross-functional team environment. 

Primary Job Responsibilities:

• Lead partner sourcing efforts by identifying and evaluating new data, research, and capability providers aligned with business needs 
• Manage ongoing relationships with key partners, ensuring service quality and contract compliance, and proactively identify new potential partnership expansion opportunities 
• Oversee contract negotiations, renewals, and amendments in collaboration with Legal and Finance 
• Monitor partner performance and usage metrics to inform renewal decisions and identify optimization opportunities
• Suggest partnership marketing programs to expand key partnership opportunities and collaborate with Marketing and GTM teams to support partner-related campaigns and communications 
• Maintain a robust pipeline of potential partners and track industry trends to inform partner strategy
• Coordinate quarterly payment cycles and budget tracking for partner contracts
• Provide input into partner-related budgeting and forecasting processes 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree preferred 
• 7+ years of account management and/or business development experience
• 7+ years of experience working with financial services clients; experience with Investment Banking, Private Equity, Venture Capital, and Limited Partner clients a benefit  
• Domain expertise in at least one of PitchBook’s core capabilities (e.g. Funds & Benchmarking, Credit, Equity Research, etc.) 
• Prior experience with partnership/alliance licensing and go to market structures strongly preferred 
• Exceptional customer-facing skills and experience with key account relationships required
• Ability to gather and distill information from disparate sources to form strategic recommendations  
• Excellent verbal and written communication skills with a keen eye for detail
• Superior cross-team collaboration skills with a proven ability to coordinate with stakeholders across multiple teams and operate in a matrixed environment 
• Proficiency with the Microsoft Office suite (including Copilot) and the ability to pick up new systems and software easily  
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$170,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

Build the Future with Us — EquipmentShare is Hiring a Dispatcher 

At EquipmentShare, we’re not just filling a role — we’re assembling the best team on the planet to build something that’s never been built before. We’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We’re hiring a Dispatcher at our rental facility in Seattle, WA, and we’re looking for someone who’s ready to grow with us, bring energy and drive to their work, and help us build the future of construction.

Salary range: $19.50-30/hr. Factors including past experience and location may affect final compensation rate. Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. 

Primary Responsibilities

• Maintain high level of customer service with all customers 

• Coordinate and initiate customer dispatch requests and changes with sales team and other departments

• Coordinate and manage final dispatch responsibilities, scheduling drivers to pick up and deliver equipment to and from customers 

• Monitor drivers hours and scheduling for availability to cover delivery responsibilities 

Why EquipmentShare?

Because we do things differently — and we think you’ll feel it from day one. We’re a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn’t just run our business — it also makes your job easier, safer, and more connected. Whether you’re behind the wheel, under the hood, leading a branch, or closing deals — tech supports you, and you drive us forward.

We’re a team of problem-solvers, go-getters, and builders. And we’re looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  
  
• Competitive compensation
  
  
• Full medical, dental, and vision coverage for full-time employees
  
  
• Generous PTO + paid holidays
  
  
• 401(k) + company match
  
  
• Tool and boot reimbursements (role dependent)
  
  
• Gym membership stipend + wellness programs (earn PTO and prizes!)
  
  
• Company events, food truck nights, and monthly team dinners
  
  
• 16 hours of paid volunteer time per year — give back to the community you call home
  
  
• Career advancement, leadership training, and professional development opportunities

• Access to industry leading diagnostic tools

About You

You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
  
  
• Embrace change and continuous improvement
  
  
• Bring energy, effort, and optimism every day

Skills & Qualifications 

Required Skills/Abilities: 

• Effective oral and written communication skills with internal and external partners 

• Proficient with spreadsheets, email tools and comfortable with learning new technology 

• Excellent organizational, time management and multitasking skills

• Ability to work with all levels of personnel within the organization

• Strong technical aptitude and understanding of construction equipment and rental industry 

• At least 1-2 years general dispatch experience in the construction or manufacturing industry is highly desired

• Possess a valid driver’s license

Education and Experience:

• High School diploma, Trade school certificate preferred 

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative — A Workplace For All — is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here — because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Before Stripe, every growing internet platform had a payments team. Today, every growing internet platform has an Identity team. Identity verification has become core economic infrastructure for online businesses — enabling them to digitally verify their users' identities for fraud prevention, regulatory compliance, and trust and safety purposes.

At Stripe, we're building something more ambitious than a verification product. Our vision is to build the world's most trusted store of verified identities — a single, global, reusable, risk-scored representation of every individual who interacts with Stripe and beyond. This Identity Store becomes a platform with compounding network effects: more verifications enrich the store; a richer store produces better fraud signals; better signals mean lower friction for trusted users; lower friction drives more adoption.

Our product today serves millions of verifications per month for customers like OpenAI, Shopify, and WhatNot, and powers identity verification across multiple internal Stripe products including Fraud, Link, Connect, and Crypto. The problems ahead — adversarial AI and deepfake defense, networked identity infrastructure, progressive verification platforms, and low friction KYC APIs — sit at the frontier of what's possible in identity engineering.

What you’ll do

As a Staff Engineer on the Identity team, you will own the technical direction of one of Stripe's most strategically important product areas. This is not a role defined by task execution — it's a role defined by technical judgment, architectural influence, and the ability to turn an ambitious vision into a reliable, scalable system.

Responsibilities

• Own technical strategy — Define the architecture for Identity's core systems (Identity Store, headless verification platform, fraud detection infrastructure), make build-vs-buy-vs-partner decisions, and surface technical risks before they become customer-facing failures
• Lead 0-1 platform development — Architect net-new systems including the Identity Store, Networked Identity platform, and advanced fraud detection pipeline (behavioral biometrics, deepfake discriminators, adversarial training). Drive the evolution from a hosted-UI product to a headless-API and embedded-components platform
• Drive cross-functional alignment — Be the primary technical voice in roadmap and resourcing discussions. Partner with ML, product, legal, and engineering leads across Risk, Fraud, Link, Connect, and Crypto to ensure Identity's abstractions serve the full breadth of Stripe's product surface
• Raise the technical bar — Set engineering standards across ML, backend, mobile, and front-end; lead design reviews; and mentor senior engineers on the judgment needed to operate a high-stakes, externally-facing product
• Operate with ownership — Be accountable for reliability, scalability, and security of the systems you design — including the observability and alerting that catch model drift and fraud pattern shifts before customers do

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years of software engineering experience, including 5+ years of experience in a strategic technical leadership role.
• Experience leading engineering team(s) working on API design, abstractions, frameworks, or client libraries (e.g. building internal or external developer products). 
• Proven track record of delivering pragmatic solutions that accelerate business growth 
• Ability to adjust conversations from high-level discussions to detailed coding 
• Thrives on a high level of autonomy and responsibility 
• Clear and persuasive writing and in-person communication 
• Strong problem-solving skills, critical thinking, determination, and a growth mindset 
• Ability to work effectively with a diverse group of people, genuinely caring for each other and contributing to high level of psychological safety for all team members and partner
• Has experience in a range of software languages and frameworks. Examples of what we work with include:
• Languages: primarily Ruby and Typescript, but also Python, Scala, Java, Go, and SQL (Spark and Trino dialects)
• Frameworks: React, GraphQL Kafka, Protobuf, Airflow, Bazel, Temporal, 
• Others: Mongo, Splunk, Prometheus

Preferred qualifications

• Experience with identity verification, fraud detection, or trust and safety systems — especially systems with adversarial inputs at scale
• Familiarity with ML systems in production: model serving, training pipelines, observability, drift detection, and the feedback loops that keep models accurate under adversarial conditions
• Experience building platform products with multiple consumer types — internal platform teams and external developers — where API backward compatibility and abstraction quality are first-class concerns
• Prior experience with 0-1 product builds: you've started with a blank page and ended with a production system, and you have clear opinions about what makes that process go well or poorly
• Exposure to the technical stack we work with: primarily Ruby and TypeScript on the backend and web, Python for ML and data pipelines, with infrastructure spanning Kafka, Temporal, Protobuf, React, and distributed data stores
• Experience navigating ambiguity in a fast-moving organization — you can make confident technical decisions with incomplete information and update gracefully when new constraints emerge

Why Stripe Identity

• The market is at an inflection point. The global identity verification market is growing at ~15% CAGR, from $12.5B in 2024 to $21.8B by 2028. Competitors have more features today — but none of them have Stripe's moat: payments signals, fraud network, consumer graph, and KYC data spanning the full financial ecosystem. We're building to win the next decade, not the last one.
• The problems are genuinely hard. Adversarial ML against deepfakes and face swaps. Distributed identity graph architecture with real-time freshness requirements. Progressive verification APIs that minimize friction without sacrificing fraud detection accuracy. These are unsolved problems — not just at Stripe, but in the industry.
• You'll work on systems that matter immediately. The verifications we run protect real users from real fraud. When our recall improves by 10 points, that's millions of dollars in prevented fraud losses for customers who rely on us. When our mobile SDK completion rate rises, thousands more legitimate users successfully onboard each month.
• The team is small enough that your judgment shapes the architecture. This isn't a role where you inherit decisions made five years ago. It's a role where the decisions you make in 2026 are the ones the team will build on through 2029.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world’s largest enterprises to the most ambitious startups — use Stripe to accept payments, grow revenue, and unlock new business opportunities. Our mission is to increase the GDP of the internet, and we have an enormous amount of work ahead.

That creates a rare opportunity: to help build economic infrastructure for the internet and do some of the most meaningful work of your career.

About the team

Stripe’s Total Rewards team designs the programs that help us attract, motivate, and reward exceptional people around the world. We partner closely with leaders across People, Finance, and the business to build compensation programs that are competitive, thoughtful, equitable, and built to scale.

This team sits at the center of how Stripe grows. The work is highly strategic, deeply analytical, and essential to ensuring our compensation approach supports both our people and our long-term ambitions.

What you’ll do

As a Compensation Program Manager, you’ll help shape and operate Stripe’s global compensation programs at a critical moment in our growth. You’ll work on some of the company’s most important people systems — from annual compensation planning to program design, tooling, process improvement, and cross-functional enablement.

This is a role for someone who enjoys solving complex problems, working with data at depth, and turning compensation philosophy into programs that are clear, scalable, and impactful. You’ll collaborate across People, Finance, and business teams to ensure Stripe’s compensation programs continue to be a meaningful advantage as we grow globally.

Responsibilities

• Support the planning, execution, and administration of Stripe’s annual compensation cycle for employees globally
• Conduct research and analysis to inform new compensation policies, frameworks, and programs
• Analyze complex datasets, surface actionable insights, and build tools or models that improve quality, scale, and efficiency
• Partner with People Operations to configure and enhance compensation-related business processes, rule plans, compensation packages, and equity programs
• Collaborate with People Programs, Talent Acquisition, People Operations, and Learning & Development to align compensation programs with business goals and talent strategy
• Develop clear communications and enablement materials to help managers and employees understand Stripe’s compensation programs and philosophy
• Continually assess compensation programs to ensure they are competitive, equitable, compliant, scalable, and aligned with the outcomes Stripe is driving as a business

Who you are

We’re looking for someone who meets the minimum qualifications for the role. If that’s you, we encourage you to apply. Preferred qualifications are a plus, not a requirement.

Minimum requirements

• 6+ years of relevant compensation experience, including designing or managing global compensation programs and processes, ideally in a high-growth technology environment
• Strong knowledge of compensation best practices, market trends, and benchmark data; international compensation experience preferred
• Excellent analytical skills, strong attention to detail, and deep expertise in Excel and/or Google Sheets, including building and maintaining complex models
• Ability to communicate clearly and effectively across a range of audiences, including translating complex quantitative insights into practical guidance for leaders and employees
• Strong project management and organizational skills, with the ability to manage multiple high-priority initiatives in a fast-moving environment
• Strong knowledge of Workday

Preferred qualifications

• Experience using AI to build tools, automate manual work, and improve workflow efficiency
• Exposure to equity administration processes in partnership with Equity Management and/or People Operations teams

Enjoy the road while getting paid—apply today for our Courier and Driver Floating position in Seattle, Washington, and turn your love for driving into a rewarding career.

Schedule: Must be flexible to work between 7:00 AM and 6:00 PM for a full-time 8-hour shift, with paid overtime opportunities available.

What you will be doing:

• Deliver mail and parcels across campus while enjoying the road and ensuring timely, accurate service. 

• Provide 5-star customer service and build strong professional relationships with employees and teams. 

• Maintain accurate delivery logs, follow chain-of-custody procedures, and complete paperwork with precision. 

• Operate and maintain company vehicles safely, following all state laws and company safety standards. 

• Support daily operations by responding to client requests, assisting teams, and stepping in where coverage is needed.

What we need from you:

• High school diploma (or equivalent) with 2+ years of related work experience preferred. 

• Valid state driver’s license with a clean driving record and ability to work assigned hours. 

• Strong communication, customer service, and organizational skills, with the ability to multitask and work independently. 

• Comfortable using MS Office, computer-based systems, and MFD/office equipment. 

• Basic vehicle maintenance knowledge, including routine checks such as tire changes, fuel, battery, lights, and general upkeep.

Physical Demands:

• Approximately 50% of the time this position requires the below physical demands.

• Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.
• Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.
• Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).
• Ability to lift or move 40 lbs. or greater frequently.
• Physical and mental ability to operate a standard company motor vehicle.

Travel: Local travel required.

Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

About the role

We are seeking a Staff Software Engineer to build and operate the safety, oversight, and intervention mechanisms that protect Claude on third-party cloud service provider (CSP) platforms. As the engineer responsible for Safeguards on those surfaces, you will ensure that every request served through our CSP partners is monitored for misuse, enforced against policy, and compliant with the data residency and privacy commitments that enterprise CSP customers expect.

You will sit at the seam between the Safeguards organization and the Cloud Inference team: taking classifiers, detection signals, and enforcement policies developed by Safeguards and making them run reliably inside a CSP partner’s infrastructure at serving-path latency and scale. You will own the architecture that lets our safeguards operate within those constraints without gaps. You will build, deploy and operate the multi-layered defenses that catch unwanted model behavior in real time, the telemetry pipelines that give us situational awareness over CSP traffic, and the enforcement hooks that let us act quickly when something goes wrong. Your work will directly determine whether Anthropic can ship frontier models on CSP platforms at the same safety bar we hold ourselves to on our first-party API.

Responsibilities:

• Build, deploy and operate real-time safeguards infrastructure—classifiers, rate limits, enforcement actions, and intervention hooks—embedded directly in the third-party CSP inference serving path
• Design and maintain the data residency and privacy architecture for safeguards signals on CSP platforms, ensuring we can detect abuse and monitor model behavior while honoring regionalization boundaries and enterprise contractual commitments
• Develop telemetry, logging, and evaluation pipelines that give Safeguards, Policy, and T&S operational teams situational awareness over CSP traffic and close the visibility gap between third-party and first-party serving
• Dive into the CSP serving stack to identify the lowest-impact points to gather signals or introduce interventions without degrading latency, stability, or overall architecture
• Hold a high operational bar: own on-call, drive root-cause analyses and postmortems for safeguards incidents on CSP platforms, and build systems that reduce the human intervention required to keep Claude safe
• Work closely with Safeguards research, Policy & Enforcement, the Cloud Inference team, and CSP partner contacts to turn detection research and policy decisions into production enforcement that works inside a partner’s cloud.

You may be a good fit if you:

• Have a Bachelor’s degree in Computer Science, Software Engineering, or comparable experience
• Have 7+ years of experience in high-scale, high-reliability software development, ideally with exposure to trust & safety, anti-abuse, fraud, or integrity systems
• Are proficient in Python and comfortable working across the stack—from request-path services to data pipelines to internal tooling
• Think adversarially: you can see a system from a bad actor’s perspective, anticipate how they will respond to countermeasures, and design defenses in depth rather than single points of enforcement
• Have experience scaling infrastructure to accommodate rapid traffic growth while keeping latency and reliability within tight budgets
• Are deeply interested in the potential transformative effects of advanced AI systems and are committed to ensuring their safe development
• Have strong communication skills and can explain complex technical and risk tradeoffs to non-technical stakeholders across Policy, Legal, and partner organizations
• Enjoy working in a fast-paced, early environment; comfortable with adapting priorities as driven by the rapidly evolving AI space

Strong candidates may also have experience with:

• Building trust and safety, anti-spam, fraud, or abuse detection and mitigation mechanisms for AI/ML systems, or the infrastructure to support these systems at scale
• Machine learning serving infrastructure (GPUs/TPUs, inference servers, load balancing) and the operational realities of running models in production
• Major cloud platform internals—IAM, Network/service perimeter controls, regional resource constraints, cloud-native logging/monitoring—or experience shipping software that runs inside a partner’s cloud rather than your own
• Data residency, privacy engineering, or compliance-constrained architectures, particularly where telemetry has to stay within regional or contractual boundaries
• Working closely with operational and human-review teams to build custom internal tooling, admin UX, and alerting
• Adversarial mindset: has shipped defenses against motivated attackers before, knows what it feels like when they adapt, and can sprint to close a gap before it becomes an incident
• Comfortable operating at the intersection of platform/infra engineering and trust & safety—neither a pure infra engineer nor a pure T&S engineer, but someone who can credibly do both
• Has shipped software that runs inside someone else’s infrastructure (partner cloud, embedded deployment, or similar) and knows how to get things done when you don’t control the whole stack
• Senior enough to own a cross-team seam independently, drive consensus across orgs, and make latency/safety tradeoff calls without escalation
• TypeScript or Rust, and agentic coding tools such as Claude Code

About the Role:

Customers are King! Each and every day the PB Learning Team works to ensure that our employees have the knowledge and capabilities needed to ensure our customers are successful in using PitchBook. Onboarding, professional and career development are handled by the PB Learning team. PB Learning does whatever it takes to ensure our employees achieve their goals and continue to grow in their skills and their careers. 

PitchBook’s Manager,Training leads the facilitation and delivery of high‑impact learning experiences for PitchBook’s Sales and Customer Success teams. This role is responsible for managing a team of facilitators, ensuring delivery excellence across onboarding and ongoing enablement, and personally facilitating and co-facilitating alongside the team, conducting training in both in‑person and virtual formats. The ideal candidate is a strong people leader and master facilitator who brings operational discipline to training delivery while creating engaging, adult‑learning‑centered experiences that support on‑the‑job performance. 

Primary Job Responsibilities:

• Partner with PB Learning leadership and business stakeholders to lead training initiatives for new hires and the ramping and upskilling of our Commercial teams
• Manage, coach, and develop a team of Sales & Customer Success facilitators, fostering high standards for facilitation quality and learner engagement
• Own facilitator capacity planning and coverage decisions, proactively balancing training demand, facilitator readiness, and learner experience across regions and programs
• Personally facilitate approximately 50% of assigned training, including onboarding, ramping, and upskilling in both virtual and in‑person formats
• Partner with program managers to develop and maintain a training calendar, ensuring timely delivery of programs for new hires, upskilling, and ongoing development
• Partner with HR Operations to manage training delivery operations, including maintaining the facilitation roster, and assignment of facilitators to sessions
• Work cross-functionally with Sales Enablement and Revenue Operations on shared training initiatives to ensure Sales and Customer Success professionals are well equipped to do their jobs
• Provide input and facilitation expertise as a contributor to development of Sales and Customer Success training materials geared for adult learning and effective group facilitation
• Ensure facilitator readiness through session preparation, observation, feedback, and ongoing coaching to increase individual and team performance
• Establish and track facilitation excellence KPIs and monitor delivery consistency and learner experience across facilitators, geographies, and modalities 
• Collaborate with content owners and program partners to ensure facilitators are prepared to deliver uptodate, accurate learning experiences
• Travel to PitchBook offices as needed to facilitate training sessions, observe facilitation, and support facilitator development
• Work on supplemental training initiatives as driven by business or market imperatives
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• A Bachelor’s degree in curriculum development, business, psychology, communications, or related field
• 5+ years of combined work experience in Learning and Development, preferably in the Sales and/or Customer Success, and Sales Enablement domains
• 2+ years of experience managing or leading training teams 
• Strong facilitation skills with the ability to engage diverse learner audiences in virtual and in‑person settings and experience with adult learning techniques
• Operational experience coordinating training schedules, calendars, and delivery logistics
• A demonstrated drive for results and an ownership mentality
• Strong execution skills for multi-functional and cross-organizational assignments and able to thrive in a constantly changing environment  
• Experience engaging with people across a variety of levels with diverse backgrounds
• Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$160,000
• Target annual bonus percentage: 15%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-KL1

#LI-Onsite

About the Role:

As a member of the Product and Engineering team at PitchBook, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.

Principal Product Managers at PitchBook are strategists and leaders. In this role, you will be a catalyst for AI-powered innovation at PitchBook – partnering across teams to help shape the future of how we harness artificial intelligence. You’ll collaborate with cross-functional teams, including engineering, design, and data science, to execute a product roadmap that drives measurable outcomes. You will champion client needs, advocate for innovative solutions, and identify new opportunities to elevate PitchBook's capabilities. Additionally, you’ll play a pivotal role in mentoring team members within the Product organization, fostering a culture of growth and excellence.

The Product Management team within PitchBook’s Product organization works to strategically align PitchBook’s product initiatives with core customer needs and ruthlessly prioritize development efforts to drive both increased user engagement and increased win rates vs competitors.

Primary Job Responsibilities:

• Define the AI product vision, strategy, and roadmap to increase adoption and engagement of PitchBook products among users 
• Identify opportunities for product innovation and differentiation by working backwards from the customer journey 
• Manage the product lifecycle from ideation to launch to end-of-life 
• Collaborate with design, engineering, data science, and adjacent product teams 
• Actively define product roadmap prioritization and create business cases for new opportunities 
• Define and own measurable business and customer outcomes for your product area; set success metrics, monitor performance, and ensure product work drives demonstrable impact 
• Collaborate with engineering to understand system architecture and dependencies; evaluate technical feasibility and make informed trade-offs between complexity, scalability, and timeline
• Partner with design to evaluate solutions against UX principles, identify experience gaps, and advocate for intuitive, accessible product experiences 
• Establish and maintain structured customer feedback loops, synthesizing insights from user interviews, support tickets, customer success, and analytics to ensure real customer needs drive product decisions 
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree in Computer Science, Finance, or related field. Post graduate degrees or certifications are preferred 
• 8+ years of experience as a product manager or position with similar impact  
• 8+ years customer driven product management experience creating product strategy, roadmaps, aligning stakeholders, and setting product vision 
• Experience influencing senior and executive leadership through data-driven insights
• Experience in data products, analytics platforms, or B2B SaaS at scale. CFA, CAIA, or Financial industry experience is preferred
• Ability to communicate complex ideas with clarity and conviction; crafts compelling narratives tailored to diverse audiences, from engineers to executives 
• Proven ability to collaborate with clients and cross-functional teams to drive user-centric product innovation
• Self-directed: sets and meets deadlines, multi-tasks, and prioritizes in a fast-paced environment 
• Strong bias for action and a proactive mindset toward problem-solving 
• Track record of mentoring product managers and contributing to team growth and PM craft
• Ability to leverage tools (SQL, Tableau, financial modeling tools, MixPanel, FullStory) to analyze data and drive informed product decisions 
• Solid understanding of the convergence of private and public markets and a passion for staying ahead of industry trends 
• Familiarity with system architecture concepts, data pipelines, and the ability to partner effectively with engineering on technical trade-offs 
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health

• Comprehensive health benefits
• Additional medical wellness incentives
• STD, LTD, AD&D, and life insurance

Emotional Health

• Paid sabbatical program after four years
• Paid family and paternity leave
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend
• Robust training programs on industry and soft skills
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment.

Compensation

• Annual base salary: $175,076-$237,475
• Target annual bonus percentage: 15%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1
#LI-Onsite

About the Role

We are seeking a GRC Automation Lead to join our GRC organization and build the technical foundation for how we scale our risk and compliance programs. In this role, you will lead the team that designs and implements automated workflows, data pipelines, and integrations that transform manual compliance processes into scalable engineering systems. 

This is a greenfield opportunity to establish the team, architecture, and integrations that will define how we approach governance, risk, and compliance at Anthropic. The core challenge is a data problem: compliance information lives across dozens of systems—cloud infrastructure, identity providers, HR platforms, ticketing tools, code repositories—and your job is to design systems that bring it together, normalize it, and make it actionable. Success in this role comes from understanding how systems connect and how data flows between them, not from writing code yourself.

At Anthropic, you'll also have a unique advantage: the ability to design AI-powered workflows where Claude acts as an extension of your team, handling tasks that would traditionally require additional headcount or manual effort. You'll need ingenuity to identify where agentic AI can accelerate evidence collection, interpret unstructured data, triage compliance gaps, and augment human judgment in risk assessments. Working closely with Security, IT, and Engineering teams, you'll translate compliance and regulatory requirements into solutions that support audit programs including SOC 2, ISO, HIPAA, and FedRAMP, building systems that combine traditional automation with AI capabilities to achieve scale that wouldn't otherwise be possible.

Responsibilities: 

• Lead the team that establishes foundational GRC processes and architecture. Design and build automated workflows for risk management and compliance, creating scalable systems that enable continuous monitoring as Anthropic grows.
• Build data pipelines that aggregate risk, control, and asset information from across our technology stack. This means solving hard data integration problems: mapping disparate schemas, handling inconsistent data quality, and creating unified views of compliance posture through dashboards and reporting tools.
• Inform GRC platform strategy and implementation: in partnership with other programs, evaluate, select, and deploy tooling that meets our compliance requirements.
• Translate written policies and compliance requirements into policy-as-code—working with Engineering and Security teams to express requirements as enforceable rules, automated checks, and continuous validation rather than static documents.
• Establish feedback loops between policy and implementation: surface where technical controls diverge from written requirements, identify where policies need to evolve based on infrastructure realities, and ensure that compliance requirements are expressed in terms engineers can act on.
• Design and deploy agentic AI workflows that extend team capacity, using Claude to serve as a virtual GRC analyst to automate evidence analysis, monitor control effectiveness, draft audit responses, interpret policy documents, and handle other tasks that require reasoning over unstructured information.
• Design and maintain integrations connecting GRC tooling with cloud infrastructure, identity management systems, HRIS platforms, ticketing systems, version control, and CI/CD pipelines—working with engineers to implement integrations that enable automated evidence collection and continuous compliance validation.
• Build and lead an AI-forward GRC engineering function as we scale: hiring team members, establishing practices, and defining the technical roadmap for governance and compliance automation at Anthropic.

You may be a good fit if you:

• Have 12+ years of total experience and 3-4+ years of experience managing technical individual contributors or systems-focused teams, with a proven track record of building or scaling small teams (2-5 people) in security, compliance, automation, or operations functions.
• Are a systems thinker first. You understand how complex environments work: how data flows between systems, where integration points exist, what breaks when systems don't talk to each other. Your strength is designing the right architecture and environment for security monitoring, not necessarily implementing it yourself.
• Have 5+ years of experience designing automated workflows, data pipelines, or system integrations, whether through traditional development, low-code platforms, GRC tools, or process automation. We care about your ability to solve integration problems more than your programming language proficiency.
• Have a relentless focus on data integration: you understand how to pull data from multiple sources, normalize it, join it meaningfully, and surface insights. You're comfortable reasoning about messy, inconsistent data and designing systems that handle edge cases gracefully.
• Understand APIs and integration patterns: REST APIs, webhooks, authentication flows, polling vs. push architectures, and can evaluate systems based on how well they expose data and support automation.
• Can work independently with minimal guidance, taking ownership of complex problems from design through implementation while managing ambiguity inherent in early-stage programs.
• Have strong analytical and problem-solving skills with attention to detail necessary for compliance work, balanced with pragmatism about risk-based prioritization in fast-paced environments.

Strong candidates may have:

• Experience designing or implementing AI-powered automation, agentic workflows, or LLM-based tooling in operational contexts.
• Experience with GRC platforms such as ServiceNow GRC, Vanta, Drata, OneTrust, RSA Archer, or similar tools including configuration, customization, and integration capabilities
• Familiarity with scripting languages (Python or similar) for automation tasks, API interactions, and data transformation.
• Prior experience in high-growth startup environments demonstrating ability to build scalable processes and adapt quickly to changing requirements and priorities
• Familiarity with Infrastructure as Code tools (Terraform, CloudFormation, Ansible) and DevSecOps practices including CI/CD pipeline integration and policy-as-code implementations.
• Familiarity with cloud platforms (AWS, GCP, Azure) and an understanding of how compliance-relevant data can be extracted from their APIs and logging systems.

Deadline to apply: None, applications will be received on a rolling basis.

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Reports to: Sr. Manager, Solutions Architects
Direct Reports: 8-10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a West Coast territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

We created Xealth with the mission to improve physician efficiency and patient outcomes by enabling healthcare teams to order digital content and services as easily as they do medications today. Xealth is a small and energetic team that's passionate about revolutionizing healthcare. 

As our Strategic Account Director you’ll manage a book of premier enterprise health systems clients with a focus on growing executive relationships and account growth. You’ll work closely and frequently with clinical and executive stakeholders to articulate the value of Xealth and our Partner Solutions, help make Xealth part of their digital health strategies, and achieve measurable clinical or operational goals.

As an Account Director at Xealth, you will:

• Provide strategic account management from onboarding and activation through to invoicing, value reporting, QBRs, and the renewal and expansion process to ensure account growth.
• Maintain tactical oversight to ensure implementations run smoothly
• Build strong stakeholder relationships, specifically around digital health with health system peers, sharing best practices across the Xealth ecosystem.
• Deeply understand your clients Digital Health strategies and to tie Xealth into their digital and virtual care programs with measurable ROI.
• Evangelize Xealth and advocate for your customers, both internally and by becoming an active part of the Xealth community (forums, trade shows, events, etc), encouraging client participation, and showcasing success stories..
• Partner with Sales, Product, Implementation, and Engineering teams to ensure exceptional client outcomes.

Our ideal Account Director will have will have:

• 10+ years of Healthcare Technology Account Management, Sales, or Consulting, working with C-level stakeholders within enterprise health systems
• Experience introducing, integrating, and scaling technology products and services, preferably SaaS solutions, into enterprise healthcare companies
• Knowledge of EHR/EMR, including experience with modern software products that integrate into Epic or Cerner, along with a thorough understanding of the digital health ecosystem and their technical mechanisms (FHIR, HL7, other APIs, etc)
• Ability to represent Xealth’s product, technology, and EMR integrations to stakeholders at all levels
• Preference for: Startup experience; executive relationships within enterprise health systems; Experience with SaaS products that include PHI or integrate into EMR systems like Epic or Cerner; Digital Health Consulting or Product Management experience

About Xealth

Xealth created the leading digital health platform helping health systems deliver connected, personalized care at scale. Embedded in the EHR, it enables clinicians to prescribe, automate, and measure the impact of digital tools--including apps, services, and wearable data--within existing workflows. Now part of Samsung's connected care vision, Xealth enhances decision-making, reduces friction, and supports enterprise-wide digital health strategies. Trusted by more than 500 hospitals and 70+ solution partners, Xealth provides a scalable foundation for delivering connected, personalized, and preventative care--empowering health systems to drive outcomes, engagement, and operational efficiency while advancing digital transformation.

As a market-leading digital health platform recognized for excellence and culture, some of our recent accolades include: Newsweek’s World’s Best Digital Health Companies (2024-2026), consecutive Gold Digital Health Awards, and we were named a BuiltIn Best Place to Work for 2025 and 2026.

Compensation & Benefits

Xealth offers a multi-tiered approach when constructing a highly competitive compensation package. The compensation package for this role is in the range of $160,000 - 175,000 base with an 80/20 split for incentive based commissions.

🍼 Paid parental leave.
💝 Comprehensive medical, dental, and vision policies. Xealth covers 100% of employee premiums. We also provide Employee Assistance Programs.
💻 Xealth provides your laptop and offers $250 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home.
📚 Generous learning & development opportunities for you to grow your skills and career.
🏦 401k Match: Xealth offers a dollar-for-dollar match up to 3%.
🏝 Flexible time off & 10 standardized holidays. 
🚲 $500 yearly fitness stipend to spend on staying active.

Xealth is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

Xealth is open to hiring in the following states: Arizona, California, Idaho, Illinois, Massachusetts, Minnesota, Missouri, New Jersey, Ohio, Oregon, Texas, Utah, Washington, Wisconsin.

Learn more about us at www.xealth.com

ABOUT US

At RADAR, we're transforming the way the world thinks about physical retail. RADAR has raised over $104M from top investors, retailers, and strategics and works with some of the world's retail brands including American Eagle and Gap. We’re building the future of in-store experience where every product and every person can be precisely located in real time.

Our platform combines RFID and AI to unlock hyper-accurate product visibility and automation at scale. From real-time inventory tracking to seamless checkout experiences, our technology empowers some of the world’s largest retailers to streamline operations, reduce loss, and elevate both employee and customer experiences.

We’re a fast-growing, mission-driven startup where bold ideas, collaboration, and impact are at the core of everything we do. Join us as we reshape the physical world with digital precision, starting with retail and expanding far beyond!

OUR VALUES

Mission-Driven: We're transforming retail with cutting-edge technology and building something that truly matters.

Collaborative Team: We thrive on curiosity, shared goals, and solving complex problems together.

High Impact: You’ll make meaningful contributions from day one and help shape the future of our product and company.

Clear Communication: We value honesty, humility, and respectful dialogue—everyone’s voice matters.

Balanced Lives: We work hard, but not at the expense of well-being. We respect time, boundaries, and life outside of work.

Diverse Perspectives: We believe better ideas come from diverse backgrounds, experiences, and viewpoints.

Empathy-Driven Design: We build with deep respect for our end users, listening closely to their feedback and needs.

ABOUT THE JOB

As a Software Engineering Manager, you will be a player-coach leading a high-caliber engineering team building advanced platforms. Depending on your area of ownership, you may lead one or more teams across domains including Control Plane (edge/cloud compute), Dev/Sec Ops, Data Platform & Governance, High Scale Event Processing (hundreds of billions of events per day), Mobile Platforms, SRE & Operations, or Radar Platform (our core web/cloud customer experience). You will be technically hands-on in delivery while setting strategic direction, growing engineers, and collaborating cross-functionally with stakeholders and partner teams.

The best engineering managers here are strong engineers first. You'll be expected to contribute meaningfully to design, review code, and engage deeply with technical problems, not just manage the process around them. We move fast, and you've done it before. You know how to maintain a high quality bar without sacrificing velocity, and you bring the judgment to know when to push and when to slow down just enough to get it right.

Responsibilities:

• Lead, mentor, and grow a team of talented engineers; own performance management, career development, and a strong team culture.
• Set technical direction, support architecture decisions, and champion engineering best practices across your team and peers.
• Contribute directly to solution design and technical reviews; maintain a strong, credible technical presence.
• Manage agile processes, execution priorities, and on-time delivery of high-quality solutions.
• Collaborate with Engineering, Product, and UX stakeholders to define project plans and ensure requirements are understood, met, and well-documented.
• Identify, communicate, and drive resolution for technical and organizational risks.
• Foster a culture of security, quality, operational accountability, and continuous improvement.
• Support hiring and help grow the broader engineering organization.

ABOUT YOU

Required:

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 7+ years of software engineering experience, including at least 2 years managing engineering teams of 5 or more direct reports.
• Proven ability to remain technically hands-on: contributing to design, architecture, and code review as a practicing engineer, not just an overseer.
• Demonstrated experience building, deploying, and operating complex distributed systems.
• Proficiency in at least one core language: Java, Python, C++, or Go.
• Solid foundation in systems or cloud architecture, DevOps/SecOps practices, automation, and CI/CD pipelines.
• Excellent communication, organizational, and people leadership skills.
• Commitment to engineering best practices: code quality, testing, and operational stability.
• Demonstrated ability to move fast and deliver in a startup or high-growth environment without compromising quality.

Preferred:

• Prior experience leading teams in one or more domains: Control Plane, Dev/Sec Ops, Data Platform, High Scale Event Processing, Mobile Platforms, SRE, or Radar Platform.
• Experience guiding teams through growth, change, and cross-functional collaboration.
• Familiarity with cloud platforms (AWS, GCP, Azure), container orchestration, or real-time data processing.
• Passion for mentoring, technical empowerment, and building inclusive engineering culture.

WHAT YOU'LL DO

In your first 30 days, you will:

• Meet every direct report 1:1 and begin building trust and rapport.
• Shadow team rituals: standups, planning, retros, design reviews.
• Map the systems your team owns: architecture, dependencies, operational health.
• Meet key cross-functional partners: product, design, peer engineering teams.
• Identify any immediate fires or risks that need attention before deeper learning is complete.

In your first 60 days, you will:

• Establish a consistent 1:1 cadence and begin individual development conversations.
• Actively participate in design and architecture discussions; contribute to code and technical reviews.
• Clarify team goals, priorities, and near-term delivery commitments.
• Identify process or quality gaps and begin forming a point of view on how to address them.
• Deliver or unblock at least one meaningful piece of work alongside your team.

In your first 90 days, you will:

• Present an initial team roadmap or priority framework to your manager and stakeholders.
• Have a clear development plan in place for each direct report.
• Be actively driving execution: unblocking the team, removing friction, and holding a high bar.
• Own at least one cross-functional initiative or decision end-to-end.
• Have a concrete plan to improve one dimension of team health: quality, velocity, culture, or process.

At RADAR, your base pay is one part of your total compensation package. The expected base salary range for this position is $200,000 - $250,000. Individual pay is determined by work location and additional factors,  including job-related skills, experience and relevant education or training.You will also be eligible to receive other benefits including: equity, comprehensive medical and dental coverage, life and disability benefits, 401k plan,  flexible time off, and paid parental leave. The pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting. 

Research has shown that women & underrepresented minorities are more likely to read lists of requirements and consider themselves unqualified if they don't meet every single one. This list represents what we're ideally looking for, but everyone has unique strengths & weaknesses, and we hire for strength & potential, not lack of weakness.

Use of artificial intelligence or a LLM such as ChatGPT during the interview process will be grounds for rejection of your application process.

We’re looking for a Principal Engineer to drive the technical direction and architecture of Platform-as-a-Service (PaaS) at DigitalOcean. Our mission is to make deploying, scaling, and managing applications as simple and seamless as possible for developers around the world—from first deploy to internet scale.

As a Principal Engineer on the PaaS team, you’ll play a key role in designing and building the next generation of cloud-native services such as App Platform, Functions, and CI/CD. You’ll architect systems that power our global infrastructure, partner closely with engineering and product teams across the company, and mentor engineers to level up the entire organization. This is a unique opportunity to shape how developers build and ship software on a platform purpose-built for simplicity and scale.

We’re looking for someone who can span technical strategy and hands-on execution—someone who thrives on solving complex distributed problems and multiplying the impact of everyone around them.

What You’ll Do:

• Architect and guide the implementation of high-scale, reliable, and secure systems that underpin our PaaS offerings.
• Drive technical direction and make foundational decisions on system design, scalability, observability, and developer experience.
• Partner with product managers and engineering leadership to define short- and long-term roadmap priorities.
• Identify platform bottlenecks, inefficiencies, and future risks—and design solutions that proactively address them.
• Collaborate across teams to ensure seamless integration between platform services, infrastructure, and developer tools.
• Mentor engineers at all levels and contribute to a culture of technical excellence, inclusivity, and impact.
• Stay ahead of emerging technologies, patterns, and best practices in the PaaS, serverless, and cloud-native ecosystem.

Key Metrics:

• Platform availability and system performance
• Developer adoption and satisfaction
• Technical debt reduction and architectural clarity
• Engineering velocity and cross-team alignment

What You’ll Add to DigitalOcean:

• 11+ years of experience designing and building distributed systems at scale.
• Expertise in one or more backend languages (e.g., Go, Python, C++, Java) and strong fundamentals in systems architecture and infrastructure.
• Proven experience leading the design of large-scale services used by 1000s (or millions) of customers.
• Passion for mentoring and elevating those around you—technical leadership is about multiplying impact.

Compensation Range:

• $227,040 - $283,800

*This is a remote role

JR: 2025-7225

#LI-Remote

#LI-SK1 

We’re looking for a Principal Engineer to drive the technical direction and architecture of Platform-as-a-Service (PaaS) at DigitalOcean. Our mission is to make deploying, scaling, and managing applications as simple and seamless as possible for developers around the world—from first deploy to internet scale.

As a Principal Engineer on the PaaS team, you’ll play a key role in designing and building the next generation of cloud-native services such as App Platform, Functions, and CI/CD. You’ll architect systems that power our global infrastructure, partner closely with engineering and product teams across the company, and mentor engineers to level up the entire organization. This is a unique opportunity to shape how developers build and ship software on a platform purpose-built for simplicity and scale.

We’re looking for someone who can span technical strategy and hands-on execution—someone who thrives on solving complex distributed problems and multiplying the impact of everyone around them.

What You’ll Do:

• Architect and guide the implementation of high-scale, reliable, and secure systems that underpin our PaaS offerings.
• Drive technical direction and make foundational decisions on system design, scalability, observability, and developer experience.
• Partner with product managers and engineering leadership to define short- and long-term roadmap priorities.
• Identify platform bottlenecks, inefficiencies, and future risks—and design solutions that proactively address them.
• Collaborate across teams to ensure seamless integration between platform services, infrastructure, and developer tools.
• Mentor engineers at all levels and contribute to a culture of technical excellence, inclusivity, and impact.
• Stay ahead of emerging technologies, patterns, and best practices in the PaaS, serverless, and cloud-native ecosystem.

Key Metrics:

• Platform availability and system performance
• Developer adoption and satisfaction
• Technical debt reduction and architectural clarity
• Engineering velocity and cross-team alignment

What You’ll Add to DigitalOcean:

• 11+ years of experience designing and building distributed systems at scale.
• Expertise in one or more backend languages (e.g., Go, Python, C++, Java) and strong fundamentals in systems architecture and infrastructure.
• Proven experience leading the design of large-scale services used by 1000s (or millions) of customers.
• Passion for mentoring and elevating those around you—technical leadership is about multiplying impact.

Compensation Range:

• $227,040 - $283,800

*This is a remote role

JR: 2025-7225

#LI-Remote

#LI-SK1 

We’re looking for a Principal Engineer to drive the technical direction and architecture of Platform-as-a-Service (PaaS) at DigitalOcean. Our mission is to make deploying, scaling, and managing applications as simple and seamless as possible for developers around the world—from first deploy to internet scale.

As a Principal Engineer on the PaaS team, you’ll play a key role in designing and building the next generation of cloud-native services such as App Platform, Functions, and CI/CD. You’ll architect systems that power our global infrastructure, partner closely with engineering and product teams across the company, and mentor engineers to level up the entire organization. This is a unique opportunity to shape how developers build and ship software on a platform purpose-built for simplicity and scale.

We’re looking for someone who can span technical strategy and hands-on execution—someone who thrives on solving complex distributed problems and multiplying the impact of everyone around them.

What You’ll Do:

• Architect and guide the implementation of high-scale, reliable, and secure systems that underpin our PaaS offerings.
• Drive technical direction and make foundational decisions on system design, scalability, observability, and developer experience.
• Partner with product managers and engineering leadership to define short- and long-term roadmap priorities.
• Identify platform bottlenecks, inefficiencies, and future risks—and design solutions that proactively address them.
• Collaborate across teams to ensure seamless integration between platform services, infrastructure, and developer tools.
• Mentor engineers at all levels and contribute to a culture of technical excellence, inclusivity, and impact.
• Stay ahead of emerging technologies, patterns, and best practices in the PaaS, serverless, and cloud-native ecosystem.

Key Metrics:

• Platform availability and system performance
• Developer adoption and satisfaction
• Technical debt reduction and architectural clarity
• Engineering velocity and cross-team alignment

What You’ll Add to DigitalOcean:

• 11+ years of experience designing and building distributed systems at scale.
• Expertise in one or more backend languages (e.g., Go, Python, C++, Java) and strong fundamentals in systems architecture and infrastructure.
• Proven experience leading the design of large-scale services used by 1000s (or millions) of customers.
• Passion for mentoring and elevating those around you—technical leadership is about multiplying impact.

Compensation Range:

• $227,040 - $283,800

*This is a remote role

JR: 2025-7225

#LI-Remote

#LI-SK1 

We’re looking for a Principal Engineer to drive the technical direction and architecture of Platform-as-a-Service (PaaS) at DigitalOcean. Our mission is to make deploying, scaling, and managing applications as simple and seamless as possible for developers around the world—from first deploy to internet scale.

As a Principal Engineer on the PaaS team, you’ll play a key role in designing and building the next generation of cloud-native services such as App Platform, Functions, and CI/CD. You’ll architect systems that power our global infrastructure, partner closely with engineering and product teams across the company, and mentor engineers to level up the entire organization. This is a unique opportunity to shape how developers build and ship software on a platform purpose-built for simplicity and scale.

We’re looking for someone who can span technical strategy and hands-on execution—someone who thrives on solving complex distributed problems and multiplying the impact of everyone around them.

What You’ll Do:

• Architect and guide the implementation of high-scale, reliable, and secure systems that underpin our PaaS offerings.
• Drive technical direction and make foundational decisions on system design, scalability, observability, and developer experience.
• Partner with product managers and engineering leadership to define short- and long-term roadmap priorities.
• Identify platform bottlenecks, inefficiencies, and future risks—and design solutions that proactively address them.
• Collaborate across teams to ensure seamless integration between platform services, infrastructure, and developer tools.
• Mentor engineers at all levels and contribute to a culture of technical excellence, inclusivity, and impact.
• Stay ahead of emerging technologies, patterns, and best practices in the PaaS, serverless, and cloud-native ecosystem.

Key Metrics:

• Platform availability and system performance
• Developer adoption and satisfaction
• Technical debt reduction and architectural clarity
• Engineering velocity and cross-team alignment

What You’ll Add to DigitalOcean:

• 11+ years of experience designing and building distributed systems at scale.
• Expertise in one or more backend languages (e.g., Go, Python, C++, Java) and strong fundamentals in systems architecture and infrastructure.
• Proven experience leading the design of large-scale services used by 1000s (or millions) of customers.
• Passion for mentoring and elevating those around you—technical leadership is about multiplying impact.

Compensation Range:

• $227,040 - $283,800

*This is a hybrid role

JR: 2025-7225

#LI-Hybrid 

We’re looking for a Principal Engineer to drive the technical direction and architecture of Platform-as-a-Service (PaaS) at DigitalOcean. Our mission is to make deploying, scaling, and managing applications as simple and seamless as possible for developers around the world—from first deploy to internet scale.

As a Principal Engineer on the PaaS team, you’ll play a key role in designing and building the next generation of cloud-native services such as App Platform, Functions, and CI/CD. You’ll architect systems that power our global infrastructure, partner closely with engineering and product teams across the company, and mentor engineers to level up the entire organization. This is a unique opportunity to shape how developers build and ship software on a platform purpose-built for simplicity and scale.

We’re looking for someone who can span technical strategy and hands-on execution—someone who thrives on solving complex distributed problems and multiplying the impact of everyone around them.

What You’ll Do:

• Architect and guide the implementation of high-scale, reliable, and secure systems that underpin our PaaS offerings.
• Drive technical direction and make foundational decisions on system design, scalability, observability, and developer experience.
• Partner with product managers and engineering leadership to define short- and long-term roadmap priorities.
• Identify platform bottlenecks, inefficiencies, and future risks—and design solutions that proactively address them.
• Collaborate across teams to ensure seamless integration between platform services, infrastructure, and developer tools.
• Mentor engineers at all levels and contribute to a culture of technical excellence, inclusivity, and impact.
• Stay ahead of emerging technologies, patterns, and best practices in the PaaS, serverless, and cloud-native ecosystem.

Key Metrics:

• Platform availability and system performance
• Developer adoption and satisfaction
• Technical debt reduction and architectural clarity
• Engineering velocity and cross-team alignment

What You’ll Add to DigitalOcean:

• 11+ years of experience designing and building distributed systems at scale.
• Expertise in one or more backend languages (e.g., Go, Python, C++, Java) and strong fundamentals in systems architecture and infrastructure.
• Proven experience leading the design of large-scale services used by 1000s (or millions) of customers.
• Passion for mentoring and elevating those around you—technical leadership is about multiplying impact.

Compensation Range:

• $227,040 - $283,800

*This is a remote role

JR: 2025-7225

#LI-Remote

#LI-SK1 

We are looking for a Staff Forward Deployed Engineer who is passionate about solving complex cloud infrastructure challenges in the fast-growing AI/ML space. This is a high-impact position designed to be the "technical tip of the spear" for our most strategic AI-Native (ANE) customers.

As an FDE, you will sit at the intersection of Product Engineering and Customer Implementation. You will be embedded directly with our most strategic customers to drive transformational AI adoption. You will collaborate closely with customer teams to ship advanced AI applications that solve real world business problems.

You will build the tools, migration scripts, and AI starter kits that don't just solve one customer's problem, but scale the entire DigitalOcean AI Cloud ecosystem. Your mission is to accelerate "time-to-inference" in production at scale and serve as a critical feedback loop, ensuring our product roadmap is informed by the world's most demanding AI workloads.

What You’ll do:

• Embedded Customer Engineering: Partner deeply with strategic ANEs to manage complex migrations, build production-ready PoCs, and execute hands-on application builds on our GPU infrastructure.
• Build Scalable Assets & Tooling: Operationalize field learning by building migration planners, reusable systems, benchmarking frameworks, model optimization agents, and deployment automation scripts (e.g., Terraform/Pulumi) that standardize how AI workloads are deployed and tuned across DigitalOcean.
• Develop AI "Starter Kits": Create pre-built GenAI agents, solution templates, and notebooks (e.g., LangGraph, CrewAI) tailored to popular and advanced business needs.
• Drive the Product Roadmap: Act as the frontline technical voice for CPTO, surfacing architectural gaps and edge cases to inform core product development. Transition field-built tools into native product features.
• New Tech Validation: Lead the early testing and integration of emerging AI frameworks to ensure a first-class developer experience on DigitalOcean.
• Partner & GTM Enablement: Co-develop delivery frameworks with Strategic and Technical partners to enable repeatable, high-quality deployments at scale.
• Market Leadership: Produce field-tested demo kits and deployment guides that support new product releases with practical, validated assets.

Key Metrics

• Customer Adoption: Number of high-impact production workloads landed; reduction in average "time-to-production"; and Pilot-to-Production conversion rates.
• Asset & Tooling Delivery: Number of reusable tools (agents, scripts, playbooks) delivered per quarter and their subsequent adoption rate by the crossfunctional teams and customers.
• Field Enablement & Scale: Measured by the successful handoff and execution of FDE-defined deployment patterns to technical partners and the internal adoption rate of FDE playbooks across all customer-facing technical teams.
• Product Influence: Number of roadmap features or architectural changes directly attributed to FDE feedback and validated customer hypotheses.

What You’ll Add to DigitalOcean:

• AI/ML Architecture & Domain Expertise: Significant experience in the AI/ML lifecycle, specifically hosting large language or multimodal models using inference engines like vLLM, SGLang, or Modular. You have a deep understanding of common LLM architectures and optimization techniques (e.g., continuous batching, quantization).
• Distributed Systems & Infrastructure Mastery: Act as the subject matter expert on modern GPU families (NVIDIA/AMD) and their software stacks (CUDA, ROCm, TensorRT, OpenAI Triton). Expert proficiency in Kubernetes (K8s) and the design of distributed systems, including microservices, messaging systems, databases, and Infrastructure as Code. You can seamlessly integrate AI workloads with core cloud services (Networking, VPC, Storage, Compute).
• High-Performance Inference & Hardware Optimization: Hands-on experience with distributed inference serving frameworks (e.g., llm-d, NVIDIA Dynamo, or Ray Serve). You understand GPU-level optimization and have experience with interconnect technologies like NVlink, XGMI, or RoCE to maximize hardware efficiency.
• Software Engineering Foundation: Strong production coding skills in Python or Go with the ability to build high-quality tools, automation, and internal assets.
• Data-Driven Performance Insight: Proven ability to benchmark AI infrastructure and perform GPU utilization tuning to optimize customer ROI and workload performance.
• Consultative Execution: Proven ability to establish instant technical credibility with CTOs and Lead Architects while managing high-stakes technical migrations.

Preferred

• Experience with emerging AI orchestration frameworks like LangGraph, CrewAI, or LlamaIndex.
• A background in technical consulting or "Forward Deployed" roles at high-growth AI or infrastructure companies.
• Experience building and scaling "Center of Excellence" models or partner delivery frameworks.
• Active contributor to open-source AI projects or technical communities.

Compensation Range: 

• $195,000 - $239,000

*This is a hybrid role

JR: 2026-7748

#LI-Hybrid

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Washington Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Washington if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Washington: $163,000- $221,000

What we are looking for

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all.

We're searching for a Staff Security Engineer to join our Enterprise Security Engineering team, reporting to the Technical Lead Manager of Security Engineering.

Aurora is scaling its autonomous trucking operations, and the security foundations protecting our employees, devices, internal systems, and data need to scale with us. We're looking for a deeply technical enterprise security engineer who is as comfortable in a code editor as in a security console — you build the systems that make Aurora's security operations possible. This is a role for someone who can architect robust enterprise security solutions, write the code to implement them, and partner across Engineering and IT to make sure security is embedded from the start, not bolted on at the end.

This is not a security operations-only role. It sits squarely in enterprise security engineering, where the work is designing, building, and owning the platforms, integrations, and automation that power Aurora's internal security posture at scale.

In this role you will

• Own the architecture and implementation of Aurora's enterprise security controls — designing the systems and integrations that protect Aurora's endpoints, identities, internal infrastructure, and SaaS environment.
• Design and build Aurora's security telemetry and detection infrastructure, including log pipelines, SIEM integrations, and alerting frameworks — in partnership with the Security Operations Engineer who owns ongoing tuning and rule development.
• Define and enforce enterprise security standards, conducting architecture and design reviews to ensure alignment with Aurora's security posture and risk tolerance.
• Partner with IT, Infrastructure, and Engineering teams to embed security requirements early — shifting left on corporate IT initiatives before they become technical debt.
• Build automation and tooling that extends the capabilities of Aurora's security platforms, reduces manual operational burden, and scales the team's impact.
• Serve as the escalation point for enterprise security incidents requiring engineering-level investigation or remediation, and participate in the team's on-call rotation.
• Translate security strategy into concrete, executable engineering projects with clear milestones and measurable outcomes.

Required qualifications

• 12+ years of hands-on experience in enterprise security engineering or corporate information security — specifically securing employee-facing systems, endpoints, identities, and internal infrastructure (not product or application security).
• Proficiency in at least one programming language, used in a security context — writing production-quality automation, integrations, or internal tooling (the team primarily uses Go; Python is also common).
• Experience architecting and integrating enterprise security platforms — designing API integrations, automating workflows, and building tooling that extends platform capabilities across domains such as EDR/XDR, MDM, IAM/IGA, DLP, SaaS security, cloud security, or PKI.
• Experience designing and building security telemetry pipelines and detection infrastructure — log ingestion, normalization, SIEM integration, and alerting architecture.
• Experience leading cross-functional security engineering projects — defining scope, driving execution, and aligning stakeholders across Engineering and IT.
• Track record of conducting security architecture reviews and translating findings into actionable, risk-prioritized remediation plans.
• Experience evaluating security posture and identifying systemic gaps, with a bias toward building durable solutions rather than one-off fixes.

Desirable qualifications

• Experience with Zero Trust architecture and identity-centric security models (BeyondCorp-style or similar).
• Familiarity with NIST CSF, MITRE ATT&CK, and CIS Benchmarks as engineering inputs — used to inform what to build and how to validate it, not just as compliance checkboxes.
• Hands-on AWS security experience (SCPs, GuardDuty, Security Hub, IAM, etc.) and familiarity with integrating cloud security signals into a corporate security platform.
• Experience with applied cryptography and PKI in a production enterprise environment — certificate lifecycle management, CA design, or secrets management.
• Familiarity with securing AI/ML platforms or applications built on LLMs, RAG pipelines, or MCP-based architectures.
• Security certifications such as CISSP, GCED, GREM, or similar (valued but not required).

The base salary range for this position is $189,000 - $274,000 per Year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

#Mid-Senior 

We want people who are passionate about troubleshooting complex problems with systems, networking and storage at scale.

We are looking for a seasoned system administrator to help us keep the cloud running smoothly. Reporting to the manager of Cloud Operations, the GPU Operations Engineer monitors and provides first-response to all cloud health issues that impact, or could potentially impact, customer experience - internal or external. You will interface with teams across the organization to research and troubleshoot issues from single droplets to cloud-wide disturbances. Our workweek spans five days, and that may involve working on weekends.

What You'll Be Doing: 

• Ensuring maximum uptime for our global infrastructure
• Automating processes and building tools to improve operational efficiency
• Coordinating operational work across teams to improve the platform with minimal impact

What You'll Add to DigitalOcean:

• Solid experience with Linux operating systems or Networking and day to day upkeep
• Familiarity with virtualization technologies and troubleshooting virtual machine instances
• Familiarity with containerization technologies and troubleshooting containers
• Familiarity with IPv4 Networking and troubleshooting (CCNA equivalent)
• Basic storage concepts and technologies
• Experience with monitoring systems and incident management
• Experience scripting in one or more of the following languages: Bash, Python, or Go
• Experience with GPU hardware or AI/ML, and Kubernetes
• A passion for good documentation and open communication
• Proven ability to learn!

Compensation Range: 

• $107,000 - $134,000

*This is a hybrid role

JR: 2026-7423

#LI-Hybrid

ABOUT BEZOS ACADEMY

At Bezos Academy, we believe all children deserve the great start that excellent early education provides, including in under-resourced communities. Our mission is to nurture the potential in every child to become a creative leader, original thinker, and lifelong learner by inventing the solutions needed to scale early childhood education. We are a unique organization that realizes our mission in two distinct ways. First, we operate a multi-state network of schools in under-resourced communities, offering quality Montessori preschool at no cost to families. Second, we invest in creating tools, products, technology, and other solutions designed to reach children well beyond the walls of our schools. We aspire to have a profound, large-scale impact on children ages zero to five.

DESCRIPTION

As the Senior User Experience Researcher (UXR) for a new direct‑to‑consumer initiative at Bezos Academy, you will play a defining role in how we understand parents, families, and early learners. Focusing on parent and caregiver-facing experiences, you will uncover how software and AI can meaningfully support them and early childhood development. You will help build a new venture from the ground up by leading and executing research that directly informs product strategy and feature priorities.

You will work closely with designers, product managers, and curriculum experts to conduct studies, synthesize insights, and create shared clarity across the team. From exploration to launch and iteration, your work will guide what we build, why we build it, and how it comes to life. Your research will help ensure we are giving parents thoughtful, guided support as they navigate the early years of parenthood, with product experiences grounded in how babies, toddlers, and parents learn during the most critical years of brain development. This is an opportunity to lead our user research practices and shape a product alongside a mission‑driven team committed to meaningful impact for families and young children. More than anything, we are looking for someone excited by the opportunity to shape products at the frontier of where technology, learning science, and family life intersect.  

LOCATION

• Seattle, WA
• This role is expected to work in-person with other product team members in our office in the Eastlake neighborhood of Seattle at least two days a week.
• Relocation support is available for those willing to relocate to Seattle, WA

COMPENSATION AND BENEFITS

• This is a full-time, benefits-eligible, salaried position.
• The full salary range for this position in Seattle, WA is $161,000 - $255,000 per year. The upper third of the salary range is typically reserved for employees who have been in the role for multiple years and have demonstrated strong performance over time. Starting salary will vary by qualifications and prior experience.
• This role includes 15 paid days of vacation, 4 days of paid personal time off, 9 paid days of sick (care) time, 9 paid holidays, 5 paid days off for an organization-wide winter break, and additional time off if required by applicable law. Benefits for this role include medical, dental, and vision insurance, life insurance, disability insurance, a 401(k) plan with a 4% employer contribution match, paid parental leave, an employer-matched flexible spending account for dependent care, and more. Please see here for details.

MINIMUM QUALIFICATIONS

• Bachelor’s degree or equivalent experience
• Eight or more years of experience, including experience conducting UX research across mobile (iOS/Android) and/or web experiences, with a focus on consumer products
• Proven track record of leading UX research that directly shapes product decisions in fast-moving, ambiguous environments, with strong judgment around prioritization, rigor, selection of methods, tradeoffs, and developing product recommendations in early-stage work
• Deep expertise in qualitative research (e.g., interviews, diary studies, concept testing, usability) with the ability to integrate quantitative insights as needed
• Familiarity with product counsel to ensure user research and new product development align with legal, regulatory, and compliance requirements
• Skill in influencing cross‑functional partners and leadership, with exceptional written and oral communication
• Experience collaborating closely with designers, product managers, and engineers throughout the design and development process, including early discovery, concept development, iteration and evaluation

PREFERRED QUALIFICATIONS

• Graduate degree in a relevant field
• Experience operating as the sole or lead UX researcher in an early‑stage environment, including helping establish or scale a research practice within a small or growing team
• Experience working with parents and/or studying children ages 0–6 through user research or related fields such as early childhood education, developmental psychology, neuroscience, etc.

Please click here for a full job description. 

Bezos Academy participates in E-Verify and will provide the federal government with employee Form I-9 Information to confirm authorization to work in the U.S. Bezos Academy only uses E-Verify once a candidate has accepted a job offer and completed the Form I-9. If E-Verify cannot confirm that an employee is authorized to work, Bezos Academy will give the employee written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so the employee can begin to resolve the issue before any adverse employment action is taken. For more information about your right to work, please see the Notice of Right to Work.

Persons in these roles are expected to work from our offices in Seattle. On-site requirements vary based on position and team. If you have questions about on-site work arrangements for this role, please ask your recruiter.

Our base salary range is $175,000 - $225,000, and in addition we have generous bonus plans to provide a competitive compensation package. 

Who You Are:

You are an agile and critical thinker who is energized by creative problem solving and building things. You thrive in ambiguity and working in dynamic environments. You enjoy learning and navigating novel and complex legal issues at the forefront of AI research and development. You are able to listen to a team’s business needs, identify priorities, and reconcile gaps between legal and technical requirements. You build relationships across the organization to maximize business results. You are able to juggle competing demands from many interested and energetic stakeholders.  You love  an aggressive deadline and relish an unexpected twist.

Please submit your application by April 30, 2026 to be considered for this role. We will start the application review process in early May 2026, followed by interviews. 

Who We Are: 

We are an existing legal team of three lawyers and one contracts and procurement manager. We are collegial and collaborative. We like to make up fun project names for our strategic initiatives. We work in a hybrid setting that includes a beautiful new office on Lake Union. We like in-person whiteboard sessions. We all work with a large amount of autonomy. As a team, we are slightly more pro-dog than pro-cat. We are passionate about Ai2’s mission.

Your Next Challenge:

This is a rare and unique opportunity to be fully immersed in truly open and cutting-edge AI research. The essential functions include, but are not limited to the following:

• Support all stages of development for open AI artifacts and technologies, including data curation, model training, release planning, and post-release management.
• Provide direct AI counseling for applications, research demos, scientific agents, and environmental and conservation tools, including diligence, data governance, and bridging legal and technical requirements.
• Review and prepare data licenses, open source licenses, and related documentation.
• Create and improve frameworks for responsible AI development and processes to streamline AI releases.
• Create AI development guides, playbooks, and templates for releasing AI resources and artifacts.
• Exercise sound judgment and provide strategic and practical legal guidance that balances business priorities, nonprofit mission, compliance, and evolving AI policies and regulation.
• Provide support and due diligence across Ai2’s charitable, scientific, and educational activities and ensure that they are conducted within appropriate legal and regulatory frameworks.
• Collaborate and coach others across the organization on areas of expertise to drive success and impact.

What You’ll Need:

Education/Certifications:

• Minimum Degree required: JD
• Licensed to practice law in Washington State

Required:

• 6+ years of technology transactions experience in a law firm or equivalent corporate environment.
• Experience with copyright and IP licensing.
• Experience with data governance and privacy laws like GDPR, CCPA, and/or HIPAA, and other international regulations like EU AI Act.
• Excellent presentation and facilitation skills: polished, concise, catered messages to different audiences.
• Self-starter: Does not need daily directions or close supervision to make decisions.
• Start-up mentality: adaptable, can pivot quickly.
• Skilled in working with ambiguity: comfortable identifying and solving for novel risks.
• Ability to adjust rapidly to new strategies and approaches for building support in a fast-moving environment.
• Ability to work on complex issues where problems are not clearly defined and where fundamental principles do not fully apply.
• Sufficient technical experience to communicate effectively with research and engineering experts.

Preferred:

• Prior experience in AI  or product counseling . 
• Experience and/or interest in project management to establish or improve processes and streamline legal team efforts with existing workflows in the company.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Must be able to remain in a stationary position for long periods of time. 
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. 
• The ability to observe details at close range.
• Can work under deadlines.

A Little More About Ai2:

Ai2 is a Seattle based non-profit AI research institute founded in 2014 by the late Paul Allen. Our mission is building breakthrough AI to solve the world’s biggest problems. We develop foundational AI research and innovation to deliver real-world impact through large-scale open models, data, robotics, conservation, and beyond.

In addition to Ai2’s core mission, we also aim to contribute to humanity through our treatment of each member of the Ai2 Team. Some highlights are:

• We are a learning organization – because everything Ai2 does is ground-breaking, we are learning every day. Similarly, through weekly Ai2 Academy lectures, a wide variety of world-class AI experts as guest speakers, and our commitment to your personal on-going education, Ai2 is a place where you will have opportunities to continue learning alongside your coworkers. 
• We value diversity - We seek to hire, support, and promote people from all genders, ethnicities, and all levels of experience regardless of age. We particularly encourage applications from women, non-binary individuals, people of color, members of the LGBTQA+ community, and people with disabilities of any kind. 
• We value inclusion - We understand the value that people's individual experiences and perspectives can bring to an organization, and we are building a culture in which all voices are heard, respected and considered.
• We emphasize a healthy work/life balance – we believe our team members are happiest and most productive when their work/life balance is optimized. While we value powerful research results which drive our mission forward, we also value dinner with family, weekend time, and vacation time. We offer generous paid vacation and sick leave as well as family leave.
• We are collaborative and transparent – we consider ourselves a team, all moving with a common purpose. We are quick to cheer our successes, and even quicker to share and jointly problem solve our failures.
• We are in Seattle – and our office is on the water! We have mountains, we have lakes, we have four seasons, we bike to work, we have a vibrant theater scene, and we have so much else. We even have kayaks for you to paddle right outside our front door. We welcome interest from applicants from outside of the United States.
• We are friendly– chances are you will like every one of the 200+ (and growing) people who work here. We do. 

Ai2 is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. You may view the related Know Your Rights compliance poster and the Pay Transparency Nondiscrimination Provision by clicking on their corresponding links. 

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

We are committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at recruiting@allenai.org.

Benefits: 

• Team members and their families are covered by medical, dental, vision, and an employee assistance program.
• Team members are able to enroll in our health savings account plan, our healthcare reimbursement arrangement plan, and our health care and dependent care flexible spending account plans.
• Team members are able to enroll in our company’s 401k plan.
• Team members will receive $125 per month to assist with commuting or internet expenses and will also receive $200 per month for fitness and wellbeing expenses.
• Team members will also receive up to ten sick days per year, up to seven personal days per year, up to 20 vacation days per year and twelve paid holidays throughout the calendar year.
• Team members will be able to receive annual bonuses and can participate in the long-term incentive plan.

Note: This job description in no way states or implies that these are the only duties to be performed by the team members(s) of this position. Team members will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the team member(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices

The range for this role is $26.50 to $28.50 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-6:00pm based in office in Ballard WA.. Flex locations: Fremont, Downtown Seattle, Capitol Hill, South Lake Union. Flex Lab Services Specialists lend support to multiple One Medical locations in a market and location and schedule are subject to change.

The Opportunity

As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. Our Flex Lab Services Specialist/Member Support Specialist support multiple offices in a Market.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc..
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment OR successful completion of an Amazon Career Choice training program
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Successful completion of an Amazon Career Choice training program preferred

One Medical is committed to fair and equitable compensation practices

The range for this role is $26.50 to $28.50 per hour based on a standard full-time schedule, with a 1.25 differential for eligible extended hours. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role (40 hours/week) with 8-hour shifts, Monday through Friday, generally between 7:30 AM - 6:00 PM. The position is based in our Ballard, WA office. Flex Lab Services Specialists lend support to multiple One Medical locations in a market and location and schedule are subject to change.

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:00am-6:00pm based in office in Capital Hill, WA. 

The Opportunity

As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. 

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc..
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment OR successful completion of an Amazon Career Choice training program
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Successful completion of an Amazon Career Choice training program preferred

One Medical is committed to fair and equitable compensation practices

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role (40 hours/week) with 8-hour shifts, Monday through Friday, generally between 7:00 AM - 6:00 PM. The position is based in our Capital Hill, WA office. 

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc...
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA 
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role (40 hours/week) with 8-hour shifts, Monday through Friday, generally between 7:30a-6:30pm. The position is based in our SLU, WA office. 

The Opportunity

As a One Medical Lab Services Specialist/ Member Support Specialist at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. 

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc..
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment OR successful completion of an Amazon Career Choice training program
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks
• Successful completion of an Amazon Career Choice training program preferred

One Medical is committed to fair and equitable compensation practices

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full-time role (40 hours/week) with 8-hour shifts, Monday through Friday, generally between 7:30 AM - 6:00 PM. The position is based in our Totem Lake, WA office. 

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. 

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• An active phlebotomy certification to practice in WA
• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

One Medical is committed to fair and equitable compensation practices

The range for this role is $25.00 to $27.00 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-6:00pm based in office in Totem Lake, WA. 

As the leading data and evaluation partner for frontier AI companies, Scale is dedicated to advancing the evaluation and benchmarking of large language models (LLMs). We are building industry-leading LLM evals, setting new standards for model performance assessment. Our mission is to develop rigorous, scalable, and fair evaluation methodologies to drive the next generation of AI capabilities.

Our Research teams work with the industry’s leading AI labs to provide high quality data and accelerate progress in GenAI research. As the Tech Lead Manager of the LLM Evals Research team, you will lead a talented team of research scientists and research engineers focused on developing and implementing novel evaluation methodologies, metrics, and benchmarks to assess the capabilities and limitations of our cutting-edge LLMs. This role is critical for designing and executing a roadmap that defines best practices in data driven AI development and will accelerate the next generation of generative AI models in partnership with top foundational model labs. 

You will:

• Lead a team of highly effective research scientists and research engineers on LLM evals.
• Conduct research on the effectiveness and limitations of existing LLM evaluation techniques.
• Design and develop novel evaluation benchmarks for large language models, covering areas such as instruction following, factuality, robustness, and fairness. 
• Communicate, collaborate, and build relationships with clients and peer teams to facilitate cross-functional projects.
• Collaborate with internal teams and external partners to refine metrics and create standardized evaluation protocols.
• Implement scalable and reproducible evaluation pipelines using modern ML frameworks.
• Publish research findings in top-tier AI conferences and contribute to open-source benchmarking initiatives.
• Remain up-to-date on ongoing research in the team, help work through technical challenges, and be involved in design decisions
• Remain deeply involved in the research community, both understanding trends, and setting them
• Thrive in a high-energy, fast-paced startup environment and are ready to dedicate the time and effort needed to drive impactful results.

Ideally you'd have:

• 5+ years of hands-on experience in large language model, NLP, and Transformer modeling, in the setting of both research and engineering development
• Experience and track of recording in landing major research impacts in a fast-paced environment
• Experience supporting and leading a team of research scientists and research engineers
• Excellent written and verbal communication skills
• Published research in areas of machine learning at major conferences (NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR, etc.) and/or journals
• Previous experience in a customer facing role.

Scale’s ML platform (RLXF) team builds our internal distributed framework for large language model training and inference. The platform has been powering MLEs, researchers, data scientists and operators for fast and automatic training and evaluation of LLM's, as well as evaluation of data quality.

Scale is uniquely positioned at the heart of the field of AI as an indispensable provider of training and evaluation data and end-to-end solutions for the ML lifecycle. You will work closely across Scale’s ML teams and researchers to build the foundation platform that supports all our ML research and development. You will be building and optimizing the platform to enable our next generation of LLM training, inference and data curation.

If you are excited about shaping the future AI via fundamental innovations, we would love to hear from you!

You will:

• Build, profile and optimize our training and inference framework
• Collaborate with ML teams to accelerate their research and development and enable them to develop the next generation of models and data curation
• Research and integrate state-of-the-art technologies to optimize our ML system

Ideally you’d have:

• Strong excitement about system optimization
• Experience with multi-node LLM training and inference
• Experience with developing large-scale distributed ML systems
• Strong software engineering skills, proficient in frameworks and tools such as CUDA, Pytorch, transformers, flash attention, etc. 
• Strong written and verbal communication skills and the ability to operate in a cross functional team environment

Nice to haves:

• Demonstrated expertise in post-training methods &/or next generation use cases for large language models including instruction tuning, RLHF, tool use, reasoning, agents, and multimodal, etc.

Scale AI accelerates the development of AI systems by providing the data, infrastructure, and tooling that power the most advanced models in the world. Our teams operate at the intersection of cutting-edge research, large-scale engineering, and real-world deployment, partnering with leading frontier labs, enterprises, and government agencies to push Generative AI into new capabilities and applications.

As AI rapidly evolves from static models to dynamic, agentic systems, Scale is building the foundational research, evaluation methodologies, and agent/RL infrastructure that will define this next era. You’ll join a high-impact research organization driving advances in large-language models, post-training, evaluation, and agentic/RL environments, helping shape how next-generation AI is built, measured, and deployed.

As a Research Scientist Manager, you will lead a world-class team of research scientists and engineers, define the research roadmap, and drive execution from early prototyping to deployment. You’ll thrive in a fast-moving environment, balancing deep technical leadership with people management, vision setting, and delivery.

You will:

• Lead, mentor and grow a team of research scientists and engineers working on GenAI research initiatives (e.g., evaluation, post-training, agents, RL environments).  
• Define and drive a multi-year research roadmap: identify key scientific questions, set milestones, allocate resources, and ensure rigorous execution.
• Collaborate cross-functionally with engineering, product, client-facing teams and external academic or industry partners to translate research into components, insights, and actionable outcomes.
• Communicate compellingly: publish research, present at conferences, engage in open-source contributions, and represent the team externally.
• Drive an inclusive, high-performing culture: help your team through technical challenges, provide growth opportunities, and attract top talent.
• Stay deeply connected to the research community, understanding major trends, and helping set them.
• Thrive in a high-energy, fast-paced startup environment and are ready to dedicate the time and effort needed to drive impactful results.

Ideally you'd have:

• 5+ years of hands-on research experience (PhD or equivalent preferred) in machine learning, deep learning, generative models, agent/rl systems or related domains.
• A strong track record of research excellence, including publications in top-tier ML/AI venues (NeurIPS, ICML, ICLR, ACL, etc.).
• Experience and track of recording in landing major research impacts in a fast-paced environment
• Experience leading or managing research teams. You’re excited to mentor, coach and develop talent.
• Excellent written and verbal communication skills. You are able to articulate research ideas and outcomes to both technical and non-technical stakeholders.

About Scale

At Scale AI, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, fueling the most exciting advancements in AI, including generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we’re amplifying access to high-quality data to drive progress toward Artificial General Intelligence (AGI). Building on our history of model evaluation with enterprise and government customers, we are expanding our capabilities to set new standards for both public and private evaluations.

About This Role

This role operates at the forefront of AI research and real-world implementation, with a strong focus on reasoning within large language models (LLMs). The ideal candidate will study the data types critical for advancing LLM-based agents, including browser and software engineering (SWE) agents. You will play a key role in shaping Scale’s data strategy by identifying the most effective data sources and methodologies for improving LLM reasoning. Success in this role requires a deep understanding of LLMs, planning algorithms, and novel approaches to agentic reasoning, as well as creativity in tackling challenges related to data generation, model interaction, and evaluation. You will contribute to impactful research on language model reasoning, collaborate with external researchers, and work closely with engineering teams to bring state-of-the-art advancements into scalable, real-world solutions.

Ideally, you’d have:

• Practical experience working with LLMs, with proficiency in frameworks like PyTorch, JAX, or TensorFlow. You should also be skilled at rapidly interpreting research literature and turning new ideas into working prototypes.

• A track record of published research in top ML and NLP venues (e.g., ACL, EMNLP, NAACL, NeurIPS, ICML, ICLR, CoLLM, etc.).

• At least three years of experience solving complex ML challenges, either in a research setting or product development, particularly in areas related to LLM capabilities and reasoning.

• Strong written and verbal communication skills, along with the ability to work effectively across teams.

Nice to have:

• Hands-on experience fine-tuning open-source LLMs or leading bespoke LLM fine-tuning projects using PyTorch/JAX.

• Research and practical experience in building applications and evaluations related to LLM-based agents, including tool-use, text-to-SQL, browser agents, coding agents, and GUI agents.

• Experience with agent frameworks such as OpenHands, Swarm, LangGraph, or similar.

• Familiarity with advanced agentic reasoning techniques such as STaR and PLANSEARCH.

• Proficiency in cloud-based ML development, with experience in AWS or GCP environments.

Our research interviews are designed to assess candidates' ability to prototype and debug ML models, their depth of understanding in research concepts, and their alignment with our organizational culture. We do not conduct LeetCode-style problem-solving assessments.

Scale works with the industry’s leading AI labs to provide high quality data and accelerate progress in GenAI research. We are looking for Research Scientists and Research Engineers with expertise in LLM post-training (SFT, RLHF, reward modeling). This role will focus on optimizing data curation and eval to enhance LLM capabilities in both text and multimodal modalities.

In this role, you will develop novel methods to improve the alignment and generalization of large-scale generative models. You will collaborate with researchers and engineers to define best practices in data-driven AI development. You will also partner with top foundation model labs to provide both technical and strategic input on the development of the next generation of generative AI models.

You will:

• Research and develop novel post-training techniques, including SFT, RLHF, and reward modeling, to enhance LLM core capabilities in both text and multimodal modalities.
• Design and experiment new approaches to preference optimization.
• Analyze model behavior, identify weaknesses, and propose solutions for bias mitigation and model robustness.
• Publish research findings in top-tier AI conferences.

Ideally you’d have:

• Ph.D. or Master's degree in Computer Science, Machine Learning, AI, or a related field.
• Deep understanding of deep learning, reinforcement learning, and large-scale model fine-tuning.
• Experience with post-training techniques such as RLHF, preference modeling, or instruction tuning.
• Excellent written and verbal communication skills

• Published research in areas of machine learning at major conferences (NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR, etc.) and/or journals
• Previous experience in a customer facing role.

As the leading data and evaluation partner for frontier AI companies, Scale is dedicated to advancing the evaluation and benchmarking of large language models (LLMs). We are building industry-leading LLM evals, setting new standards for model performance assessment. Our mission is to develop rigorous, scalable, and fair evaluation methodologies to drive the next generation of AI capabilities.

Our Research teams work with the industry’s leading AI labs to provide high quality data and accelerate progress in GenAI research. As a Staff Machine Learning Research Scientist on the LLM Evals team, you will lead the development of novel evaluation methodologies, metrics, and benchmarks to measure the capabilities and limitations of frontier LLMs. You will help define what "good" looks like in generative AI, driving research that informs both our internal roadmap and the broader research community. This role is critical for designing and executing a roadmap that defines best practices in data driven AI development and will accelerate the next generation of generative AI models in partnership with top foundational model labs.

You will:

• Drive research on the effectiveness and limitations of existing LLM evaluation techniques.
• Design and develop novel evaluation benchmarks for large language models, covering areas such as instruction following, factuality, robustness, and fairness. 
• Communicate, collaborate, and build relationships with clients and peer teams to facilitate cross-functional projects.
• Collaborate with internal teams and external partners to refine metrics and create standardized evaluation protocols.
• Implement scalable and reproducible evaluation pipelines using modern ML frameworks.
• Publish research findings in top-tier AI conferences and contribute to open-source benchmarking initiatives.
• Mentor and guide research scientists and engineers, providing technical leadership across cross-functional projects.
• Stay deeply engaged with the ML research community, tracking emerging work and contributing to the advancement of LLM evaluation science.
• Thrive in a high-energy, fast-paced startup environment and are ready to dedicate the time and effort needed to drive impactful results.

Ideally you'd have:

• 5+ years of hands-on experience in large language model, NLP, and Transformer modeling, in the setting of both research and engineering development
• Experience and track of recording in landing major research impacts in a fast-paced environment
• Experience tech leading a team of research scientists and research engineers
• Excellent written and verbal communication skills
• Published research in areas of machine learning at major conferences (NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR, etc.) and/or journals
• Previous experience in a customer facing role.

AI is becoming vitally important in every function of our society. At Scale, our mission is to accelerate the development of AI applications. For 8 years, Scale has been the leading AI data foundry, helping fuel the most exciting advancements in AI, including: generative AI, defense applications, and autonomous vehicles. With our recent Series F round, we’re accelerating the usage of frontier data and models by building complex agents for enterprises around the world through our Scale Generative Platform (SGP).

The SGP ML team works on the front lines of this AI revolution. We interface directly with clients to build cutting edge products using the arsenal of proprietary research and resources developed at Scale. As an Applied AI Engineer, you’ll work with clients to create ML solutions to satisfy their business needs. Your work will range from building next-generation AI cybersecurity firewalls to creating transformative AI experiences in journalism to applying foundation genomic models making predictions about life-saving drug proteins. Daily data-driven experiments will provide key insights around model strengths and inefficiencies which you’ll use to improve your product’s performance. If you are excited about shaping the future of the modern AI movement, we would love to hear from you!

You will:

• Own, plan, and optimize the AI behind our Enterprise customer’s deepest technical problems
• Leverage SGP to build the most advanced AI agents across the industry including multimodal functionality, tool-calling, and more
• Have experience gathering business requirements and translating them into technical solutions 
• Meet regularly with customer teams onsite and virtually, collaborating cross-functionally with all teams responsible for their data and ML needs
• Push production code in multiple development environments, writing and debugging code directly in both our customer’s and Scale’s codebases.
• Be able and willing to multi-task and learn new technologies quickly

Ideally you'd have:

• 7+ years of full-time engineering experience, post-graduation
• A love for solving deeply complex technical problems with ambiguity using state of the art research and AI to accomplish your client’s business goals
• Strong engineering background: a Bachelor’s degree in Computer Science, Mathematics, or another quantitative field or equivalent strong engineering background.
• Deep familiarity with a data-driven approach when iterating on machine learning models and how changes in datasets can influence model results
• Experience working with cloud technology stack (eg. AWS or GCP) and developing machine learning models in a cloud environment
• Proficiency in Python to write, test and debug code using common libraries (ie numpy, pandas)

Nice to haves:

• Strong knowledge of software engineering best practices
• Have built applications taking advantage of Generative AI in real, production use cases
• Familiarity with state of the art LLMs and their strengths/weaknesses

We are seeking a Senior Security Engineer with a specialty in Detection and Incident Response to join our Security Engineering team. This role sits at the intersection of security operations and software engineering — you won't just investigate incidents, you'll build the systems that detect, contain, and prevent them. You will design and ship high-precision detections across cloud services and enterprise SaaS, develop automation that shortens response timelines, and mature the telemetry pipelines that make it all possible. Your ability to write production-quality code is just as important as your ability to triage an alert.

You will structure investigations, analyze root causes, and clearly communicate the significance of security incidents, their impact, and recommended remediation steps — but you'll also turn those findings into durable engineering improvements: better detections, tighter schemas, and smarter automation.

You will:

• Engineer, test, and deploy detection logic across cloud and enterprise environments, treating detections as software with version control, peer review, and measurable performance.
• Build and maintain incident response automation, runbooks, and tooling that reduce containment timelines without sacrificing developer velocity.
• Mature telemetry pipelines through improved schema design, normalization, enrichment, and quality checks that reduce false positives and increase signal fidelity.
• Perform digital incident investigations to identify and contain potential security breaches.
• Conduct digital forensics and malware analysis to understand attack vectors and adversary methodologies.
• Integrate alerting with messaging and ticketing systems to enable fast, traceable response workflows.
• Partner cross-functionally with IT, security, and engineering teams to harden identity and access patterns, close logging and forensics gaps, and implement maintainable guardrails that scale with the organization.
• Utilize threat intelligence platforms to improve hunting, detection, and response workflows.
• Clearly explain the significance and impact of incidents, providing actionable recommendations to both technical and non-technical stakeholders.

Ideally, you'd have:

• • 5+ years of experience in Detection Engineering, Incident Response, or Security Operations, with a strong emphasis on building and shipping security tooling and automation.
  • Proficiency in at least one programming language (e.g., Python, Go) and comfort writing production-grade code — not just scripts.
  • Hands-on experience designing or improving detection pipelines, SIEM content, and alerting workflows in cloud-native environments.
  • Practical experience with SIEM, EDR, and SOAR tools, with a preference for candidates who have built integrations or extended these platforms programmatically.
  • Strong understanding of modern cyber threats, common attack techniques, and adversary TTPs.
  • Familiarity with digital forensics tools and malware analysis techniques.
  • Experience with cloud-native environments (e.g., AWS, GCP, Azure) and the security telemetry those environments generate.
  • Exposure to threat intelligence platforms and integrating intel into detection and investigation workflows.
  • Strong communication skills, with the ability to translate complex security findings into clear business impact.
  • Relevant security certifications (e.g., GCIH, GCFA, GCIA, CISSP, GDSA) are a plus.

We are seeking a highly technical Security Engineer to join our Product Security team. This role is integral to ensuring the security and integrity of our products and services. You will conduct in-depth code reviews, implement security best practices, and influence the overall security strategy. Your expertise in TypeScript, Python, AWS, CI/CD, SAST, DAST, and terraform orchestration will be crucial in identifying and mitigating potential security vulnerabilities. You will also structure complex problems, diagnose root causes independently, and clearly explain the mechanics and significance of security vulnerabilities, including their exploitability and potential impact.

You will:

• Leverage broad product security expertise to build and maintain software tooling that secures every layer of the modern AI/ML software ecosystem.
• Conduct in-depth code reviews to identify and remediate security vulnerabilities.
• Evaluate and enhance the security of our product offerings, through RFC and service review.
• Implement and maintain CI/CD pipelines with a strong focus on security.
• Perform Static Application Security Testing (SAST) and Dynamic Application Security Testing (DAST) to identify vulnerabilities in production code.
• Utilize terraform orchestration to ensure secure and efficient infrastructure management.
• Guide engineering teams to build robust long-term solutions that consider security and privacy. 
• Clearly explain the mechanics and significance of security vulnerabilities, including their exploitability and potential impact.
• Influence the security strategy and direction of the team, advocating for best practices and continuous improvement.

Ideally, you’d have:

• Demonstrated ability to drive multi-month security initiatives independently, from problem definition through execution, without requiring significant direction.
• Proven experience as a Security Engineer with a focus on product security.
• Proficiency in NodeJS, TypeScript, Python, and/or Kubernetes.
• Strong understanding of modern Javascript application design.
• Production experience operating and securing AWS infrastructure at scale.
• Hands-on experience with SAST and DAST tools and methodologies.
• Familiarity with terraform orchestration for infrastructure management.
• You can structure complex problems and diagnose root causes independently, providing actionable insights without requiring manager input.
• Excellent communication skills, with the ability to clearly present technical concepts and their implications to both technical and non-technical stakeholders.
• Demonstrated ability to influence security strategies and drive improvements within a team.
• Relevant security certifications (e.g., CISSP, CEH, OSCP) are a plus.

As a Software Engineer on the Machine Learning Infrastructure team, you will build the "Operating System" for our large-scale GPU clusters. You will architect a high-performance training platform that handles the immense complexity of multi-thousand GPU workloads, ensuring every cycle is used efficiently. Your work directly determines the velocity at which our researchers can train and iterate on the world’s most advanced models.

The ideal candidate is a systems expert who thrives on solving the orchestration, networking, and reliability challenges that emerge at massive scale. You will partner closely with researchers to build a seamless, resilient environment that transforms raw compute into breakthrough AI.

You will:

• Architect and scale a multi-tenant orchestration layer that abstracts away the complexity of GPU clusters, ensuring high utilization and seamless job recovery.
• Design and implement scheduling primitives to optimize the lifecycle of training jobs.
• Develop deep observability and automated health-checking into the training stack to proactively identify and isolate hardware failures
• Evaluate and integrate emerging technologies in the CNCF and AI ecosystem (e.g. Ray, Kueue), making data-driven build vs. buy decisions that balance velocity with long-term maintainability.
• Work closely with Finance and Procurement teams to drive our capacity planning process.
• Participate in our team’s on call process to ensure the availability of our services.
• Own projects end-to-end, from requirements, scoping, design, to implementation, in a highly collaborative and cross-functional environment.

Ideally you'd have:

• 5+ years of experience in backend or infrastructure engineering, with at least 2 years focused on orchestrating ML workloads at scale (100+ GPU nodes).
• Strong programming skills in one or more languages (e.g. Python, Go, Rust, C++)
• Experience with complex compute management systems that cover queueing, quotas, preemption, and gang scheduling.
• Experience with distributed training infrastructure, such as EFA, Infiniband, and topology-aware scheduling.
• Experience with distributed storage systems (e.g. Lustre, S3) as they relate to training throughput
• Expert-level knowledge of Kubernetes internals (Custom Resources, Operators, Admission Controllers) and how they interact with device plugins for specialized hardware.
• Familiarity with cloud infrastructure (AWS, GCP) and infrastructure as code (e.g., Terraform).
• Proven ability to solve complex problems and work independently in fast-moving environments.

Nice to haves:

• Experience with distributed training techniques such as DeepSpeed, FSDP, etc.
• Experience with the NVIDIA software and hardware stack (CUDA, NCCL)
• Experience with PyTorch
• Familiarity with post-training algorithms such as GRPO, and with Reinforcement Learning