Title: Practice Leader
Practice: Summerville Oral Surgery 
Location: Summerville, SC & Moncks Corner, SC
Office Hours: Monday - Friday 8:00am - 5:00pm 

Candidates must currently reside in or near the Summerville, SC / Moncks Corner, SC market and be able to reliably commute between locations as needed.

Position Purpose:

The Practice Leader is responsible for leading daily practice operations, partnering closely with surgeons, the Regional Director of Operations, and support teams to drive practice growth, operational excellence, financial performance, and team engagement. This role is accountable for developing a high-performing practice culture while supporting referral relationships, patient experience, and long-term business success.

Essential Functions 

Practice Leadership & Relationship Management

• Foster strong, collaborative relationships with surgeons, team members, and support services by proactively addressing practice needs, resolving concerns, and responding to feedback.
• Lead by example through Servant Leadership principles, promoting a positive, accountable, and team-oriented culture.
• Build and maintain strong working relationships with surgeons, including organizing and leading monthly meetings to review practice performance and address concerns.
• Exhibit outstanding customer service for patients and referring providers.
• Assist surgeons in the timely and successful resolution of patient needs, concerns, and questions.

Operational & Financial Management

• Demonstrate strong business acumen and lead the practice in achieving operational levels that optimize productivity, efficiency, and profitability.
• Maintain full ownership of the practice’s Profit & Loss (P&L) statement and accountability for overall practice performance.
• Develop and manage the practice schedule while effectively controlling labor costs.
• Ensure bank deposits are protected and completed timely in accordance with established guidelines and protocols.
• Complete or oversee end-of-day balancing processes.
• Monitor collections processes and reporting to maintain accounts receivable within established targets.
• Oversee automated patient communication systems and ensure effective utilization.
• Support improvements to patient flow to maximize budgeted payroll hours through effective staff scheduling and oversight of scheduling, fee schedules, and collections.

Compliance & Risk Management

• Support and enforce company policies and procedures within the practice.
• Ensure practice leadership and operations are compliant with all applicable laws, regulations, and Oral Surgery Partners (OSP) policies and procedures, including OSHA and HIPAA.
• Follow HIPAA, OSHA, and all applicable privacy and security policies to safeguard patient financial, personal, and health information.

Talent Development & Human Resources

• Partner with Human Resources to recruit, hire, and retain high-quality talent within the practice.
• Support the development and delivery of periodic performance evaluations for all team members.
• Regularly recognize and reward performance and success.
• Facilitate staff meetings, foster open communication, share company information, and support the ongoing training and development of team members.

Marketing & Growth

• Partner with Marketing and Development teams to support referral development, practice growth, continuing education (CE) events, and surgeon recruitment initiatives.

Additional Responsibilities

• Perform other duties as assigned or required to support the needs of practice.

Key Performance Indicators

Monthly accountabilities:

• Hold team meetings
• Complete quality checks
• Attendance on scheduled conference calls
• Effective use of systems including PM system, patient communication system, payroll system, and VOIP phone system, etc.
• Conduct Business and Financial reviews
• Quarterly accountability: accurately required checklists.
• Budget accountabilities: as requested by the practice, assist practice in meeting or exceeding budgets in the following areas:
  • Accounts Receivable
  • Expenses
  • Payroll

Qualifications

Education:

• High school diploma or equivalency, required.
• Bachelor’s degree in business, healthcare administration or related discipline, strongly preferred.

Experience:

• 5 years’ experience in a P&L-focused leadership role.
• Proven multi-unit leadership experience, including oversight of multiple locations, operational performance, staffing, financial results, and team accountability - Required
• Experience in healthcare, retail, or service-based industry setting in positions of increased responsibility is a plus
• Proven ability to build, maintain, and grow referral relationships that support practice growth, patient volume, and long-term community partnerships.

Performance Requirements:

• High degree of professionalism
• Strong interpersonal and relationship building skills.
• Strong and effective communication skills.
• Positive attitude change advocate.
• Lead by example in the practice daily to support surgeons and team.
• Independent decision-making skills and utilization of sound judgement.
• Excellent organization and multi-tasking skills.
• Travel as needed for training and to perform job functions.

Work Environment:

• Must adhere to OSP safety procedures to minimize exposure to radiation and other potentially harmful elements used in the provision of medical services.
• Potential long hours standing on feet.
• Travel as required.

Physical Requirements:

• Work requires hand dexterity for office machine operation, stooping and bending to files and supplies, mobility to complete errands, or sitting for extended periods of time.
• Occasionally lifting files or paper weighing up to 20 pounds.
• Occasionally work environment may be very stressful.
• May view computer screens for long periods of time.
• Occasional evening or weekend work may be required.

• We offer Medical, Dental, and Vision Insurance plans to our full-time employees.
• Two out of the three medical plans offered include Health Savings Account (HSA) eligibility.
• Company-paid Life, AD&D and Long-Term Disability coverage.
• Additional Voluntary Life and AD&D Insurance for you and your family!
• Voluntary Short-Term Disability Insurance available to you as well
• Dependent Care Flexible Spending Account (FSA) offered.
• Immediately begin saving for retirement through our 401(k) starting with very first paycheck!
• Employer 401(k) contribution and Profit Sharing after six months of employment
• PTO and 8 Paid holidays for fulltime employees!

DISCLAIMER

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work.  This is not an exhaustive list of all duties and responsibilities.  OPS’s management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. 

 Are you a skilled Oral Surgeon seeking a rewarding opportunity in a premier practice? Midlands Oral Surgery in Columbia, South Carolina, is looking for a dedicated and energetic Oral Surgeon to join our esteemed team.

About Us:

Midlands Oral Surgery is a well-established, highly respected oral and maxillofacial surgery practice located in the heart of Columbia, SC. Our state-of-the-art facility and dedicated team provide exceptional patient care, combining the latest advancements in technology with a compassionate, patient-centered approach. We specialize in a comprehensive range of services, including dental implants, wisdom teeth removal, facial trauma, and corrective jaw surgery. We are seeking a skilled and dedicated Oral Surgeon to join our dynamic team.

Job Description:

As an Oral Surgeon at Midlands Oral Surgery, you will have the opportunity to work in a collaborative and supportive environment, offering a wide variety of surgical procedures. You will have complete autonomy in practice, access to a robust patient base and a supportive administrative team to ensure a smooth workflow.

Responsibilities:

• Perform oral and maxillofacial surgical procedures with the highest level of expertise and care
• Collaborate with skilled team of dental professionals to provide comprehensive care tailored to each patient’s needs
• Provide patient education on surgical procedures, post-operative care, and oral health maintenance
• Maintain the highest standards of patient care, ensuring safety, comfort, and satisfaction
• Participate in continuing education to stay current with advancements in oral surgery

Qualifications:

• DMD/DDS degree from an accredited dental school
• Completion of an accredited oral and maxillofacial surgery residency program
• ABOMS certification or eligibility
• Excellent communication and interpersonal skills
• Commitment to continuing education and staying updated with the latest advancements in the field

Benefits:

• Competitive salary
• Signing & Starting Bonuses
• Comprehensive health, dental, and vision insurance (100% paid for Surgeons and their dependents)
• Retirement plan options
• Residency/Fellowship Stipend Available
• Continuing education opportunities and professional development support
• A collaborative and supportive work environment
• State-of-the-art facilities and access to the latest technology

Columbia, the capital of South Carolina, is a vibrant and growing city that offers a rich blend of southern charm, history, and modern amenities. With its thriving arts scene, numerous parks, and an array of local dining options, Columbia provides a fantastic quality of life for professionals and families alike. The city is also known for its top-rated schools, excellent healthcare facilities, and affordable cost of living. Whether you enjoy outdoor activities like hiking and boating or prefer exploring cultural attractions such as museums and historical landmarks, Columbia has something for everyone. The warm climate and proximity to beautiful beaches and mountains make Columbia an ideal place to live and work.