WHAT YOU’LL DO

As a Senior Manager, you will drive the tactical execution of cross-functional projects, with a particular focus on operational excellence and the integration of new technologies.

Main responsibilities:

• Automation Implementation: directly support the team’s goal of improving processes with AI by identifying manual bottlenecks and building the automation required to increase team velocity
• NPI & Execution: lead the execution of GTM initiatives, including new product introductions (NPI) and major product launches
• Project Management: provide end-to-end management for strategic programs, including tracking milestones, managing data collection, and ensuring final delivery
• Documentation & Reporting: maintain up-to-date process documentation and share data-driven insights with leadership to guide strategic decision-making

WHO YOU ARE

• 5-7+ years of operations or program management experience in SaaS
• Proactive and autonomous, capable of shaping strategy with limited oversight
• Exceptional analytical skills and experience in cross-functional collaboration

#LI-Hybrid

Datadog is looking for a results-driven Senior Regional Manager of Sales Engineering to hire and lead Sales Engineering Managers and their teams in our Commercial segment, driving new logo acquisition across the LATAM region. As a member of the regional Sales Engineering leadership team, you will partner with Sales, Product, and Marketing counterparts to power a high-velocity go-to-market motion, helping prospective customers quickly evaluate Datadog and adopt our platform across Observability and Security.

In this role, you will develop and lead frontline managers responsible for teams of Sales Engineers that will deliver professional, value-based technical presentations, product demonstrations, and efficient proof-of-value (POV) engagements at the pace a Commercial motion demands. You’ll act as a force multiplier for your managers coaching them on people leadership, repeatable team execution, and pipeline conversion, while engaging directly on strategic accounts and high-impact new logo opportunities where Leadership involvement accelerates the win.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You Will Do:

Leadership & Team Development

• Lead a team of frontline Sales Engineering Managers and their SEs across the region; serve as a second-line manager responsible for team health, growth, and technical execution
• Conduct regular 1:1s, regional team meetings, and performance review and development planning cycles for both managers and, where appropriate, ICs
• Guide manager performance, facilitate coaching, and develop succession paths within the regional leadership bench
• Build regional leadership capability in hiring, onboarding, and deal execution, partnering with Recruiting on hiring targets and pipeline health

Strategic Sales Partnership

• Partner with Sales counterparts to translate the Datadog value proposition into regional execution, aligning technical engagement with account priorities
• Maintain close involvement in top customer opportunities, acting as a technical escalation point and management sponsor where needed
• Ensure your team is proficient across Datadog’s product suite and current on new features, the competitive landscape, and industry trends
• Relay structured customer feedback to Product Management and Marketing to inform the roadmap

Process & Operational Excellence

• Lead internal projects and initiatives that improve regional execution — cross-functional enablement, team processes, and OKR delivery
• Drive documentation, process evolution, and team-wide competency development, including evaluation and POV consistency
• Track regional KPIs, productivity, and pipeline coverage, and partner with Director-level leadership on planning and merit cycles

Cross-functional Collaboration

• Represent Sales Engineering in cross-department planning with Customer Success, Product, Technical Post Sales, Marketing, and Engineering, ensuring smooth handoffs and a unified customer experience
• Develop a close working relationship with Datadog implementation partners in the LATAM region to ensure continuity between pre and post sales activities
• Build trusted working relationships with GTM peers across the region

Who You Are:

• 5-7+ years of experience in Sales Engineering, Solutions Architecture, or a similar technical pre-sales role
• Prior people management experience required; second-line management experience strongly preferred, or demonstrated readiness to step into a second-line role
•  Experience in the cloud, SaaS, or IT infrastructure space, with a strong understanding of monitoring, observability, and/or security solutions
• Track record of developing managers and ICs, and of recruiting and retaining strong technical talent
• Proven ability to meet or exceed revenue and KPI targets through your team
•  Comfortable getting in the field to support top accounts and complex deal cycles
• Able to travel via auto, train, or air up to 40% of the time
• Ability to articulate complex technical concepts and corresponding business outcomes in simple, impactful terms, with excellent written and verbal communication skills
•  Familiarity with MEDDICC, Command of Message (CoM), or similar sales methodologies
• Must be proficient in English, Portuguese and ideally Spanish 

Benefits and Growth

• Best-in-breed onboarding
• Generous global benefits
•  Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, leadership programs (including Manager Fundamentals and MAX), and clearly defined career pathing within Sales Engineering leadership
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

About the Team

This role is part of our commitment to increase the representation of women in technology at DoorDash Brazil. We strongly encourage candidates who identify as women to apply.

We are building an engineering team where women have equitable access to opportunity, leadership, and long-term career growth within our São Paulo hub.

DoorDash is building the world’s most reliable on-demand logistics platform. As part of our global expansion, we are investing heavily in Brazil and growing our engineering presence in São Paulo. This is a unique opportunity to join one of Silicon Valley’s fastest-growing companies—while staying close to home.

We’re looking for Software Engineers interns who are excited to solve real-world problems at scale. You’ll work on product teams or platform teams that power our three-sided marketplace of Consumers, Dashers, and Merchants. From improving restaurant discovery to optimizing delivery logistics, you’ll help shape the experience of millions of users.

You’ll work alongside experienced engineers, product managers, and designers—many based in the U.S.—so fluency in English and strong collaboration skills are essential.

About the Role

At DoorDash, our product engineers implement and operate technological solutions to improve the experiences of our Consumers, Dashers and Merchants. From creating beautiful, user-friendly flows to crafting scalable backend architectures, we strive to deliver reliant, performant technology that delights our customers. 

We believe interns are essential to our mission of attracting and retaining top talent. During our Software Engineer internship, interns are completely immersed in their teams and will have the opportunity to develop, maintain, and ship products. As an intern, you will directly impact our business by collaborating with your team to solve real problems for our customers.

The internship program will be hybrid with at least 1 day a week required to be in-person in our Sao Paulo office. You will be paired with a mentor to help you ramp up and get comfortable working at DoorDash!

You're excited about this opportunity because...

• Develop, maintain and ship technical elements with the support of your mentor, manager, and team members
• Act on feedback, coaching, and mentorship from your mentor and team members
• Actively learn about the elements to which you contribute
• Make a direct impact on our business by collaborating with your team to solve problems for our customers
• Participate in intern programming - Leadership Speaker series, social events – virtually and in-person

Here are some examples of past intern projects:

• Collection of Summer 2022 Intern Projects
• Summer 2022 Intern Projects Cont.

We’re excited about you because…

• You are pursuing a B.S Degree in Computer Science or equivalent. 
• You are available for a August 2026 start date
• You have experience working with databases (e.g., AWS, SQL, etc.) 
• You have a solid understanding of algorithms and data structures
• You have proficient experience working with at least 1 object-oriented programming language (e.g., Python, Java, Kotlin, etc.)
• You have experience writing clean code, working with version control, and doing unit testing.

Preferred but not required 

• Ability to analyze and improve efficiency, scalability, and stability of various systems
• Excited to develop, release and run large-scale web applications
• Experience with solutions for systems monitoring, live deployments, and continuous integration
• Experience with real-time technology problems
• Participation in project or research-based technical work, hackathons, technical conferences/organization, on-campus student organization leadership, technical teaching assistant roles, relevant extracurricular activities, or other technical experience.

About the Team

This position is dedicated to professionals with disabilities (PCD), in accordance with Brazilian Law No. 8.213/91 (Lei de Cotas).

At DoorDash, we believe diverse teams build better products. We are committed to providing an accessible, inclusive workplace with equal opportunities for all.

Reasonable accommodations are available throughout the hiring process and in the work environment. If you require any accommodation, please inform your recruiter at the beginning of the process.

Medical documentation may be requested in accordance with applicable legislation.

DoorDash is building the world’s most reliable on-demand logistics platform. As part of our global expansion, we are investing heavily in Brazil and growing our engineering presence in São Paulo. This is a unique opportunity to join one of Silicon Valley’s fastest-growing companies—while staying close to home.

We’re looking for Software Engineers interns who are excited to solve real-world problems at scale. You’ll work on product teams or platform teams that power our three-sided marketplace of Consumers, Dashers, and Merchants. From improving restaurant discovery to optimizing delivery logistics, you’ll help shape the experience of millions of users.

You’ll work alongside experienced engineers, product managers, and designers—many based in the U.S.—so fluency in English and strong collaboration skills are essential.

About the Role

At DoorDash, our product engineers implement and operate technological solutions to improve the experiences of our Consumers, Dashers and Merchants. From creating beautiful, user-friendly flows to crafting scalable backend architectures, we strive to deliver reliant, performant technology that delights our customers. 

We believe interns are essential to our mission of attracting and retaining top talent. During our Software Engineer internship, interns are completely immersed in their teams and will have the opportunity to develop, maintain, and ship products. As an intern, you will directly impact our business by collaborating with your team to solve real problems for our customers.

The internship program will be hybrid with at least 1 day a week required to be in-person in our Sao Paulo office. You will be paired with a mentor to help you ramp up and get comfortable working at DoorDash!

You're excited about this opportunity because...

• Develop, maintain and ship technical elements with the support of your mentor, manager, and team members
• Act on feedback, coaching, and mentorship from your mentor and team members
• Actively learn about the elements to which you contribute
• Make a direct impact on our business by collaborating with your team to solve problems for our customers
• Participate in intern programming - Leadership Speaker series, social events – virtually and in-person

Here are some examples of past intern projects:

• Collection of Summer 2022 Intern Projects
• Summer 2022 Intern Projects Cont.

We’re excited about you because…

• You are pursuing a B.S Degree in Computer Science or equivalent. 
• You are available for a August 2026 start date
• You have experience working with databases (e.g., AWS, SQL, etc.) 
• You have a solid understanding of algorithms and data structures
• You have proficient experience working with at least 1 object-oriented programming language (e.g., Python, Java, Kotlin, etc.)
• You have experience writing clean code, working with version control, and doing unit testing.

Preferred but not required 

• Ability to analyze and improve efficiency, scalability, and stability of various systems
• Excited to develop, release and run large-scale web applications
• Experience with solutions for systems monitoring, live deployments, and continuous integration
• Experience with real-time technology problems
• Participation in project or research-based technical work, hackathons, technical conferences/organization, on-campus student organization leadership, technical teaching assistant roles, relevant extracurricular activities, or other technical experience.

About the Team

DoorDash is building the world’s most reliable on-demand logistics platform. As part of our global expansion, we are investing heavily in Brazil and growing our engineering presence in São Paulo. This is a unique opportunity to join one of Silicon Valley’s fastest-growing companies—while staying close to home.

We’re looking for Software Engineers interns who are excited to solve real-world problems at scale. You’ll work on product teams or platform teams that power our three-sided marketplace of Consumers, Dashers, and Merchants. From improving restaurant discovery to optimizing delivery logistics, you’ll help shape the experience of millions of users.

You’ll work alongside experienced engineers, product managers, and designers—many based in the U.S.—so fluency in English and strong collaboration skills are essential.

About the Role

At DoorDash, our product engineers implement and operate technological solutions to improve the experiences of our Consumers, Dashers and Merchants. From creating beautiful, user-friendly flows to crafting scalable backend architectures, we strive to deliver reliant, performant technology that delights our customers. 

We believe interns are essential to our mission of attracting and retaining top talent. During our Software Engineer internship, interns are completely immersed in their teams and will have the opportunity to develop, maintain, and ship products. As an intern, you will directly impact our business by collaborating with your team to solve real problems for our customers.

The internship program will be hybrid with at least 1 day a week required to be in-person in our Sao Paulo office. You will be paired with a mentor to help you ramp up and get comfortable working at DoorDash!

You're excited about this opportunity because...

• Develop, maintain and ship technical elements with the support of your mentor, manager, and team members
• Act on feedback, coaching, and mentorship from your mentor and team members
• Actively learn about the elements to which you contribute
• Make a direct impact on our business by collaborating with your team to solve problems for our customers
• Participate in intern programming - Leadership Speaker series, social events – virtually and in-person

Here are some examples of past intern projects:

• Collection of Summer 2022 Intern Projects
• Summer 2022 Intern Projects Cont.

We’re excited about you because…

• You are pursuing a B.S Degree in Computer Science or equivalent. 
• You are available for a August 2026 start date
• You have experience working with databases (e.g., AWS, SQL, etc.) 
• You have a solid understanding of algorithms and data structures
• You have proficient experience working with at least 1 object-oriented programming language (e.g., Python, Java, Kotlin, etc.)
• You have experience writing clean code, working with version control, and doing unit testing.

Preferred but not required 

• Ability to analyze and improve efficiency, scalability, and stability of various systems
• Excited to develop, release and run large-scale web applications
• Experience with solutions for systems monitoring, live deployments, and continuous integration
• Experience with real-time technology problems
• Participation in project or research-based technical work, hackathons, technical conferences/organization, on-campus student organization leadership, technical teaching assistant roles, relevant extracurricular activities, or other technical experience.

About the opportunity 

At Teads, we believe operations should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Operations & Data Analytics Manager (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

You will own the evolution of Teads’ global measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Measurement & Analytics

• Support the evolution of Teads’ global measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for teams and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Marketing, Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the team

Operations & Enablement

• Ensure the operations ecosystem runs efficiently, enabling prioritization and continuity of campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on team activities 
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in data analysis, operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

We care about you

• Hybrid working model (3 days per week in the office).
• Expand your toolbox with our mentorship program and internal learning tools.
• Pet friendly office.
• Happy hours & Free lunch twice a week that is cooked by a renowned chef.
• …and of course a fully stocked kitchen!

Please submit your CV in English.

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

The Commercial Intern for Commercial Affairs provides comprehensive administrative support to the Commercial team and Office Manager, ensuring efficient operations and smooth workflow. This role requires excellent organizational, communication, and interpersonal skills, as well as the ability to handle confidential information with discretion. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple tasks in a fast-paced environment.

Work Model: 

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

1. Calendar Management: Schedule and coordinate meetings, appointments, and travel arrangements for Medical Affairs team members, including both internal and external stakeholders.
2. Meeting Support: Prepare meeting agendas, take and distribute meeting minutes, and manage logistics for departmental meetings, conferences, and events. 
3. Internal and External Events Support: Manage logistics (venue, transportation, accommodation), contract drafting, and payment workflow 
4. Document Management: Maintain and organize departmental files, including electronic and hard copy documents, ensuring accuracy and accessibility. This includes managing contracts, presentations, and medical literature. 
5. Expense Reporting and Budget Support: Process expense reports, track departmental budgets, and assist with procurement and invoice processing. 
6. Communication and Correspondence: Manage incoming and outgoing correspondence, including emails, phone calls, and mail, and draft and edit documents, presentations, and reports.
7. Data Entry and Reporting: Enter and maintain data in various databases and systems and generate reports as needed. 
8. Travel Coordination: Arrange complex domestic and international travel, including flights, accommodations, and transportation, and prepare travel itineraries.  
9. Vendor Liaison: Communicate with vendors and external partners regarding contracts, invoices, and other administrative matters. 
10. Compliance Support: Assist with compliance-related activities, document tracking and archiving, and ensure adherence to company policies and procedures. 
11. Office Manager Support: Provide general administrative support, CONCUR, including ordering office supplies, managing office equipment, and handling incoming and outgoing mail. 

Requirements:

1. Education: Must currently be enrolled in a degree program; associate or bachelor’s degree preferred. 
2. Experience: Minimum of 01 year of administrative experience, preferably in a medical, pharmaceutical, or healthcare setting.  
3. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), and experience with database management and electronic document management systems. 
4. Communication Skills: Excellent written and verbal communication skills, with the ability to interact professionally with individuals at all levels.  
5. Organizational Skills: Strong organizational and time-management skills, with the ability to prioritize tasks and meet deadlines.
6. Attention to Detail: Meticulous attention to detail and accuracy in all work.  
7. Confidentiality: Ability to handle sensitive and confidential information with discretion and professionalism.
8. Problem-Solving Skills: Ability to identify and resolve administrative issues effectively. 
9. Interpersonal Skills: Strong interpersonal skills and the ability to work effectively as part of a team.
10. Adaptability: Ability to adapt to changing priorities and work in a fast-paced environment.
11. Proficiencyin Spanish and English (written and verbal) is highly desirable

#LI-AJ1 #LI-Hybrid

About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. 

About the Role

We’re looking for a Partner Marketing Manager to support and scale our global partner marketing efforts, with a strong focus on strategic events like our hosted flagship event Ascend and key co-marketing initiatives. This role is a critical part of our Demand Generation engine, helping us extend our reach through partners and create high-value, high-touch experiences for our target accounts.

This is a hands-on, execution-focused role. You’ll be working closely with Field Marketing, Partnerships, Sales, and Content to bring partner programs to life across regions. From Ascend to partner-led campaigns and events, you’ll help ensure we are showing up in a strategic, consistent, and impactful way alongside our partners.

This role is designed to strengthen how we leverage partners across the business, while upleveling the partner experience within our most important programs.

What You’ll Be Doing

• Own execution of partner marketing programs across global initiatives including Ascend, NRF, MRC, Shoptalk, and co-marketing campaigns
• Support the development and execution of the partner strategy for Ascend, including sponsors, activations, and onsite experience (Partner Summit)
• Partner closely with Field Marketing to align partner involvement with regional GTM plans and event strategies
• Help bring partner-led experiences to life across executive events, sidecars, and regional programs
• Execute joint campaigns with key partners including webinars, content, and ABX plays
• Collaborate with Sales, BD, and Partnerships to identify the right partners for target accounts and key moments
• Ensure partner messaging and positioning aligns with our overall brand and campaign strategy- update portals
• Manage partner deliverables and timelines to ensure seamless execution across programs
• Identify opportunities to uplevel partner engagement into more white-glove, high-impact experiences
• Support reporting and tracking of partner program performance and contribution to pipeline
• Track, analyze, and report on performance, translating data into clear insights and optimizations
• Work closely with Marketing Ops to ensure proper tracking, attribution, and campaign visibility

Qualifications

• 2 to 4 years of experience in marketing or partner marketing, ideally in B2B SaaS or tech
• Knowledge and curiosity to explore AI tools in order to create efficiencies 
• Strong analytical mindset and comfort working with data to drive decisions and optimizations
• Ability to collaborate across the entire marketing organization and partner closely with partnerships, content, and design, while taking into account the nuances of regional challenges and market differences
• Ability to manage multiple campaigns and priorities in a fast-paced, global environment
• Strong attention to detail and executional excellence  - this role will require adhering to established internal processes
• Self-starter who takes ownership and can operate independently

Hybrid position - ability to work 1-2 days monthly from Sao Paulo office

Please submit an English copy of resume.

In the News

Reuters: General Atlantic-backed Riskified valued at $4.3 bln in NYSE debut

Fortune Magazine: Riskified named Best Workplaces in New York for 2022

The Muse: Q&A with Sales Enablement Manager Benedikt Parstorfer

Globes: Riskified is among Israel’s fastest growing companies 

TechCrunch: Riskified Prevents Fraud on Your Favorite E-commerce Site

CTech: Riskified’s VP HR on Post-COVID Flexible Work Routines

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog’s worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. As a Technical Account Manager 2 (TAM 2), you’ll serve as a trusted advisor to our strategic customers, accelerating their adoption of the Datadog platform and enabling long-term success. TAM 2s bring deep technical expertise, refined customer skills, and consultative insight into how monitoring, observability, and DevOps practices translate to business value.

At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Act as a technical advisor to 3 primary enterprise accounts, ensuring successful product adoption and effective usage of the Datadog platform.
• Lead enablement and adoption sessions across core product areas tailored to your customer’s architecture and business needs.
• Analyze customers’ IT Operations environments and workflows to recommend configuration, product usage, and performance improvements.
• Deliver technical business reviews, health checks, and account maturity assessments, contributing to customer QBRs with impactful recommendations.
• Escalate product issues appropriately and advocate for your customers’ needs with Datadog’s Product and Engineering teams.
• Create executive-level summaries and insights that tie platform usage to business outcomes.
• Participate in internal TAM strategy sessions and contribute to team learning through feature presentations, case studies, or best-practice sharing

Who You Are:

• You have 2+ years of experience in a technical customer-facing role (TAM, Solutions Architect, SRE, DevOps Engineer, or similar) within the cloud or observability space.
• You’re confident with at least two public cloud platforms (e.g. AWS, Azure, GCP) and have hands-on experience with infrastructure or application monitoring.
• You’re familiar with scripting or automation tools (e.g. Python, Bash, Terraform, Chef/Puppet).
• You have working knowledge of CI/CD pipelines and containerization tools (e.g. Jenkins, GitLab, Docker, Kubernetes).
• You excel at communicating technical concepts to both technical and non-technical stakeholders, and can adapt your style for individual contributors or exec audiences.
• You’re able to work with minimal guidance on customer enablement, issue triage, and product adoption strategies.
• You are comfortable traveling up to 25–30% of the time as needed (via auto, air, or train).
• Previous experience using Datadog or other cloud monitoring tools is a strong plus

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding program
• Generous global benefits package
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, including Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. A Technical Account Manager (TAM) will continue to provide hands-on technical services to our largest customers by supporting, adopting and providing guidance over the comprehensive suite of products and features available at Datadog. A TAM is held in high regard as an expert and trusted advisor for how IT Operations translates to business value.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Advise on technical support and product adoption for customers in line with pre-sales, post-sales and the renewal processes
• Analyze customer’s IT Operations environment on a regular basis and provide recommendations that will maximize Datadog’s value.
• Be the customer’s advocate by knowing their goals and use cases then suggesting process changes, product adoption, configuration and additional features to meet their requirements
• Participate and prepare for Monthly and Quarterly Business Reviews with customers
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify new features and products
• Continuously evolve best practice to technical product adoption and customer success

Who You Are:

• Someone with a solid technical grounding and hands-on experience of IT Operations
• Confident in your hands on experience AWS, Azure or GCP
• Comfortable scripting languages like Python, Javascript, Ruby, Perl, Go, PHP, or Chef/Puppet etc.
• Skilled in using CI/CD tools e.g. Jenkins, Gitlab etc.
• Knowledgeable about Containerization tools e.g. Docker, Kubernetes or Rancher etc.
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 30% of the time
• Previous experience working as a TAM supporting mid-market and/or Enterprise customers in the cloud space
• Experienced using Datadog and/or other cloud monitoring tools
• Fluent in written and spoken Portuguese and English

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

The Incident and Escalation Management team (IEM) is part of Datadog's Global Support Engineering (GSE) organization. The purpose of IEM is to continuously improve Datadog's overall customer experience during incidents and critical moments. Datadog Global Support Engineering (GSE) is looking for experts with a background in Incident Management and Escalations handling to join our team to provide fast incident response and stakeholder ownership. In this position, you will play a role in providing communication, technical engagement and incident management for our global customers. You will also implement processes based on the lessons learned from each incident to limit further occurrence.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Drive the resolution of incidents and escalations while providing response and/or management to customers
• Design and implement real-time and proactive monitoring of customer's infrastructures
• Prioritize, manage, and own customer issues from start to finish
• Monitor and manage communications (sometimes public, sensitive and large scale) during incidents
• Collaborate with stakeholders across Datadog and its partners worldwide to enhance customer experience 
• Lead projects to deliver operational improvements as Datadog evolves
• Create and review documentation as well as incident and escalation training
• Identify and troubleshoot recurring cloud infrastructure issues
• Hire and mentor stakeholders and peers in incident and escalation management 

Who You Are:

• 3+ years demonstrable Incident Manager experience (escalations is a plus)
• 1+ year of experience in Support, Network, Solutions Architecture, or similar IT role
• Bachelor’s degree in Computer Science, Information Science/Technology, Engineering or equivalent experience
• Familiarity with Cloud computing, experience with Python, JavaScript or shell scripting
• Ability to correlate behaviors based on known interdependencies 
• Experience driving projects from conception to delivery, demonstrated problem-solving experience, and ability to work in challenging fast-paced environments

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog is seeking a Manager, Sales Engineering to join our high-growth organization and world-class pre-sales team. You will manage a team of talented Sales Engineers to help qualify and close opportunities and coach the team on their approach to providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). This is a hands-on management role where you will take an active technical role in your region supporting customer facing activities and engagements for key accounts.  You will also enable and nurture strong partnership between the SE team and other organizations within Datadog.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

• Partner with the Sales Team to articulate the overall Datadog value proposition, vision and strategy to customers.
• Manage a team of individual contributors, working to expand usage of Datadog in customer accounts
• Manage resource allocation of your team and ensure their maximum productivity and engagement.
• Assist recruiting efforts to find and hire top talent within your region. Mentor/coach new hires during on-boarding to ensure proper ramping of skills and capabilities
• Ensure that your team is enabled to support all required Datadog solutions along with key technical and soft skills
• Develop a close working relationship with Product Management, Support, and Enablement to ensure continuity between pre and post sales activities
• Deliver performance reviews along with collaborating on and executing individual development plans

Who You Are:

• Experienced with 1-3+ years in a Sales Engineering team lead or mentorship role and 3+ years in a Sales Engineering or other equivalent client facing role
• Coachable, with a strong desire to improve and grow as a professional and a demonstrated ability to navigate through change
• Proven in your ability to grow and develop a team 
• Experienced in recruiting both individual contributors and front line leaders
• Knowledgeable in current infrastructure and monitoring solutions and technologies
• Able to build and execute an evaluation plan with a customer and mentor others on how to do so
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering while also coaching others how to do so
• Able to think strategically and creatively about a wide variety of challenges

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks 

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

As a Manager, Mid-Market Sales, you will provide strategy, mentorship, and guidance for a team of Mid-Market Account Executives. This role impacts one of the largest lines of business in the company, ultimately bringing a proven product to a multi-billion dollar market and selling into companies from 1,000 to 5,000 employees.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Motivate your team to exceed objectives
• Develop and maintain accurate team forecasts
• Hire, oversee, and train a team of Mid-Market Account Executives
• Drive lead generation, high activity standards, and pipeline management
• Facilitate the ramp up for all new team members, coaching them to success
• Monitor the sales funnel from prospect to close and create metrics to improve performance

Who You Are:

• Experienced in hi-tech direct sales
• Familiar with SaaS/Cloud and Salesforce 
• Able to accurately forecast team performance 
• Passionate about coaching, mentorship, and team management
• Motivated by helping people grow with a desire to continue learning
• A self-starter who thrives in a high-growth, rapidly changing marketplace
• Proven in overseeing an outbound sales team in all areas of the sales cycle
• Fluency in Portuguese at a professional or business level is essential for this position

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on performance
• Opportunity for Presidents Club
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog is seeking a Marketing Operations Manager to join our growing global Campaign Operations team, reporting to the Director of Campaign Operations. As the first Campaign Operations hire in the LATAM region, you’ll have the unique opportunity to shape and drive our regional email strategy. You’ll work closely with marketing partners to lead campaign execution, optimization, and performance reporting while helping to scale programs for a fast-growing business. This role offers significant autonomy and impact, along with close support from our global team and cross-functional collaborators.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Lead the development and execution of ad hoc and automated email programs in Marketo
• Segment and manage lead databases to ensure accurate targeting, including partitioning for co-marketing and partner contacts
• Oversee tagging, tracking, and lead flow processes for partner-sourced leads, proactively identifying risks and optimization opportunities
• Analyze and report on campaign performance to uncover insights, recommend improvements, and implement changes
• Partner with regional marketing and go-to-market teams to align campaign execution with strategic goals and best practices
• Stay up to date on email marketing compliance and legal regulations to ensure ongoing adherence

Who You Are:

• 3-5 years of experience in marketing operations, preferably in a B2B technology environment
• Hands-on expertise with marketing automation and CRM platforms; Marketo and Salesforce experience strongly preferred
• Familiarity with email development, HTML, and CSS
• Strong analytical skills with experience using reporting tools; knowledge of Tableau and SQL is a plus
• Excellent communication and project management skills, with the ability to collaborate across stakeholders and manage competing priorities
• Language proficiency in Portuguese and Spanish preferred

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive benefits package
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Employee-focused best in class onboarding
• Internal mentor and cross-departmental buddy program
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

The Team:

As a function of Data dog's GTM Enablement & Business Value department, the Business Value team partners with go-to-market teams to deliver impactful business cases to our customers to justify their investment in Datadog. Our GTM Enablement org works with a best-in-class product that solves real problems for our customers, and our Business Value team plays a key role in instilling value selling practices across the entire sales and CS organization. From building impactful programs to developing ROI/TCO value models, we help drive revenue and high-level strategic decision making across the entire business.

The Opportunity:

We’re seeking a creative and entrepreneurial Business Value Manager who will partner directly with our customers in LATAM to build business cases that quantify the business value our products deliver to their bottom line. This critical customer-facing position will collaborate cross-functionally with teams ranging from Sales and Post Sales to Marketing and Product in order to scale the business value function within Datadog. In this role you will directly impact the bottom line of our business while gaining executive visibility inside and outside of the organization. Your efforts will play a crucial role in supporting our sales teams in LATAM as they work towards expanding Datadog's current market footprint.

At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Lead business value assessments for our customers in LATAM, working closely with customers to identify key business drivers and quantify the business value our products deliver to their bottom line
• Develop in-depth ROI/TCO value models to quantify business value that can be achieved through our products
• Partner with sellers to lead value-based discovery sessions with technical and business stakeholders to drive key objectives and measurable outcomes 
• Craft and deliver executive level presentations to CxOs
• Perform strategic analyses in support of sales opportunities, identifying areas where our products can add value to customers' business operations
• Build short term and long term observability strategies for customers based on industry and maturity
• Develop and operationalize models, processes, and materials (e.g. talk tracks) to drive continuous improvement in our Business Value Program Pilot, test and validate new business value offerings / programs in partnership with GTM teams
• Become an expert in Datadog selling methodology while driving adoption
• Assist with Datadog’s ongoing field enablement efforts with value selling training, designing new training curriculum, knowledge management, etc.
• Build external presence via delivery of webinars and other events to communicate Datadog’s value to our customers in achieving key digital transformation initiatives

 Who You Are:

• Experienced in 6+ years working in a related field with 4+ years experience in: running business value assessments; management consulting or IT consulting with proven track record of advising senior business stakeholders; enterprise sales or other equivalent experience
• Someone who holds a BA in Engineering, Economics, Finance, or other analytical field required, MBA or other advanced degree strongly preferred
• Outstanding in your analytical abilities, verbal and written communication skills
• An exceptionally strong presenter with demonstrated experience in client-facing role or working with C-suite executives
• Someone who brings a strategic, consultative mindset
• Confident in building financial models and analyzing businesses
• Passionate about coaching others and comfortable working and leading cross-functional teams
• Proficient in Portuguese and English
• Comfortable building relationships with Datadog’s sellers and adopting a consultative approach to advising our sales teams in LATAM
• Willing to travel up to 15% of time

Bonus Points:

• Proficient in Spanish
• Highly analytical and comfortable with complex data sets
• Creative problem solver who thrives with ambiguity
• Equally comfortable with the big picture and with the details
• Experience in a SaaS company in a complex sales-cycle
• Knowledge and interest in the cloud and monitoring space
• Excited to work with engineering, marketing, sales, finance and other functions

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

 Benefits & Growth:

• Generous and competitive benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

About Us: 

Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.

#LI-Hybrid

Datadog is seeking a strategic, results oriented Director to lead and scale our Technical Support Engineering (TSE) organization across LATAM. This leader will be responsible for strengthening and expanding our regional support presence, building high-performing teams, and ensuring operational excellence as we continue our rapid growth.You will lead a team of managers and support engineers in our LATAM region, partnering cross-functionally to deliver exceptional customer outcomes and consistent global standards.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

• Lead, develop, and scale a multi-country Technical Support Engineering organization across LATAM
• Evaluate and launch new support locations within LATAM as customer growth requires
• Act as the owner for your team’s metrics and performance - partnering closely with upper management and HR on performance management and employee issues
• Provide strategic guidance and oversight to Managers on regional projects, ensuring their successful and timely completion.
• Lead regional hiring efforts to attract and retain top technical talent in competitive LATAM markets. Ensure that all quarterly hiring targets for the region and functional area are met
• Ensure the successful onboarding and development of Technical Support Engineers
• Drive cross-functional projects or initiatives to improve team productivity, process, or procedure
• Collaborate with internal teams and customers on high-priority escalations/incidents and act as a resource to resolve escalations from team members as necessary
• Conduct regular 1:1’s with team members to provide constructive feedback and skills development.
• Liaise with other groups throughout the organization (Sales, Customer Success, Engineering, Product) to tackle urgent matters, and to implement workflow improvements that help ensure smooth overall operation

Who You are:

• 8+ years of experience in Technical Support, Solutions Engineering, or a related technical customer-facing function
• 5+ years of experience leading manager of managers in a multi-layered organization
• Proven experience building or scaling teams from zero in new locations or emerging markets
• Experience managing teams across multiple countries, with demonstrated ability to navigate cultural and operational differences
• Strong familiarity with LATAM customer segments and regional business nuances
• Demonstrated ability to implement consistent performance standards across distributed teams
• A critical thinker who defaults to a customer-centric approach.
• Passionate about using analytics to drive informed decision-making and optimize processes.
• Someone with a high EQ and soft skills.
• Able to work a rotating schedule that requires weekend availability
• Bonus Points: 
• Knowledge of current monitoring solutions, DevOps tooling, and related technologies
• Previous experience working in a hyper growth organization
• CS or Engineering degree

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Location: São Paulo, Brazil
Reports to: Director, Field Enablement
Travel: ~30%

The Team

Our GTM Enablement team plays a critical role in helping Datadog’s Sales and Customer Success teams succeed by equipping them with the right skills, knowledge, and tools at the right time. We partner closely with teams across Sales, Customer Success, Product Marketing, Curriculum, and Operations to ensure enablement programs translate into real performance in the field.

As Datadog continues to invest in LATAM, this role represents a foundational hire—helping establish how enablement shows up locally while staying tightly connected to our global enablement ecosystem.

The Opportunity

Datadog is growing quickly across Latin America, and we’re looking for our first Field Enablement Manager based in LATAM to support this momentum. This role will be responsible for delivering ongoing ramp and everboarding enablement for our Sales and Customer Success teams across LATAM—particularly for sellers and CSMs based in Brazil and Mexico.

In addition, you’ll support Spanish- and Portuguese-speaking sellers based in North America (e.g., Boston, Denver, Atlanta) who sell into LATAM accounts. You’ll serve as a trusted partner to the field, ensuring global enablement programs land effectively in the local context—across language, culture, sales motion, and market dynamics.

This role is ideal for someone who thrives as an independent operator, builds strong relationships in the field, and enjoys adapting enablement to meet regional needs while staying aligned with global standards. This role will report into the our global Field Enablement team based in New York City and continue partnering with Field Enablement Managers globally across all regions and segments. 

What You’ll Do

• Deliver live and virtual enablement sessions focused on ongoing ramp and everboarding for Sales and Customer Success teams across LATAM.
• Partner closely with Sales and CS leaders in Brazil and Mexico to understand performance needs and provide targeted enablement support.
• Support Spanish- and Portuguese-speaking sellers based in North America who sell to LATAM customers.
• Adapt and localize globally developed enablement programs to ensure relevance across language, culture, market context, and regional sales motions.
• Design and facilitate reinforcement activities (e.g., role plays, deal clinics, skill practice sessions) that help sellers apply core concepts in real customer scenarios.
• Collaborate closely with the Curriculum team to share field insights, provide feedback on program effectiveness, and support continuous improvement of global content.
• Track participation, collect feedback, and use qualitative and quantitative insights to assess enablement impact and identify opportunities for improvement.
• Build trusted relationships with Sales, Customer Success, and cross-functional partners to diagnose challenges and recommend appropriate enablement interventions.
• Act as a regional connector—surfacing LATAM-specific insights back to global enablement teams to help shape future programs.

Who You Are

• 3–5 years of experience in sales enablement, field enablement, training, or a related GTM role.
• Experience supporting Sales and/or Customer Success teams in a SaaS or technology environment; regional or international experience is a strong plus.
• Fluent in Spanish, Portuguese, and English (required).
• Strong facilitator with experience delivering engaging live and virtual training sessions.
• Solid business acumen and comfort working with performance data, field feedback, and qualitative insights to inform enablement decisions.
• Highly collaborative and relationship-oriented—you build trust quickly with sellers, managers, and cross-functional partners.
• Familiarity with sales methodologies such as MEDDICC or Command of the Message.
• Foundational understanding of Datadog’s core product pillars (Infrastructure, APM, Logs) and the ability to connect product capabilities to customer value.
• Organized, adaptable, and comfortable operating independently in a fast-growing region.
• Scrappy and pragmatic—you enjoy building from the ground up and iterating as you go.
• Willing and able to travel approximately 30% across Latin America and North America.

Why This Role Matters

As Datadog’s first Field Enablement hire in LATAM, you’ll play a pivotal role in shaping how enablement supports our sellers and Customer Success teams in the region. You’ll help ensure our global programs translate into local impact—accelerating ramp, improving confidence, and enabling teams to succeed with customers across a rapidly growing market.

#LI-Hybrid

BUSINESS OPERATIONS MANAGER (STARLINK BRAZIL GROWTH)

The Business Operations Manager’s role is to improve Starlink’s key performance indicators (KPIs) at SpaceX, focused around omni-channel subscriber & revenue growth. The role combines data analytics with broader business planning, decision-making, strategy, and execution, directly supporting SpaceX’s leadership. Business Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data, provide recommendations, and lead cross-functional decision-making and implementation.

RESPONSIBILITIES:

• Monitor, analyze, provide strategic insights, execute, and improve vs. key performance indicators for the business (especially active subscribers, churn, sales, production, inventory, produce-to-activate, net promotor score, customer lifetime value, cost per unit, revenue, cost of sales, operating expenses, and capital expenditure)
• Lead onboarding of new channels, providing tools, analysis and insights to guarantee better possible performance from commercial collaborations
• Analyze market pricing dynamics and provide leadership with insights on elasticity and performance to sustain tempestive decision processes
• Identify initiatives for improvement of SpaceX’s business outlook, including developing, tracking, and executing business initiatives with SpaceX’s leadership
• Facilitate modeling and decision-making for program development trades and program ramp/sunset plans, including managing forecasting for Brazil on supply / demand, working with closely growth, sales, design, engineering, operations, logistics, finance, tax, legal, etc.
• Enable and accelerate go to market execution for programs post licensing and certification
• Proactively grow subscriber base to achieve targeted levels and report progress

BASIC QUALIFICATIONS:

• Bachelor’s degree in engineering, business, mathematics, or economics
• 4+ years of professional experience in consulting, product management, operations, FP&A, banking, engineering, or entrepreneurship
• 3+ years of professional experience in Excel or programming

PREFERRED SKILLS AND EXPERIENCE:

• 6+ years of professional experience in consulting, product management, operations, FP&A, banking, engineering, or entrepreneurship
• Evidence of exceptional ability, especially within an ambiguous environment
• Quantitative dual degree in engineering field and economics or business field and/or equivalent professional experience
• Ability to read and interpret income statements, balance sheets, and cash flow statements
• Demonstrated success driving tangible impact/influencing within a broader organization
• Excellent analytical skills (e.g. Python, SQL, Tableau, Power BI, Power Query, Microsoft Office applications, Excel modeling, or similar data manipulation tools etc.)
• Strong written and verbal communication skills, particularly with senior business leaders
• Extreme sense of urgency and ownership
• Bias toward action and automation
• Strong interpersonal skills (examples: leading a student organization or working successfully in teams)
• Strong analytical and problem-solving skills with attention to detail
• Ability to work cross-functionally with different groups and teams
• Ability to work effectively in a dynamic environment with changing needs and requirements
• Ability to work independently and in a team, take initiative, and communicate effectively

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and weekends as needed
• Willingness to travel to customer sites, other SpaceX locations, and events as needed

SR. BUSINESS OPERATIONS MANAGER (STARLINK BRAZIL GROWTH)

The Sr. Business Operations Manager’s role is to improve Starlink’s key performance indicators (KPIs) at SpaceX, focused around omni-channel subscriber & revenue growth. The role combines data analytics with broader business planning, decision-making, strategy, and execution, directly supporting SpaceX’s leadership. Business Operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data, provide recommendations, and lead cross-functional decision-making and implementation.

RESPONSIBILITIES:

• Monitor, analyze, provide strategic insights, execute, and improve vs. key performance indicators for the business (especially active subscribers, churn, sales, production, inventory, produce-to-activate, net promotor score, customer lifetime value, cost per unit, revenue, cost of sales, operating expenses, and capital expenditure)
• Lead onboarding of new channels, providing tools, analysis and insights to guarantee better possible performance from commercial collaborations
• Analyze market pricing dynamics and provide leadership with insights on elasticity and performance to sustain tempestive decision processes
• Identify initiatives for improvement of SpaceX’s business outlook, including developing, tracking, and executing business initiatives with SpaceX’s leadership
• Facilitate modeling and decision-making for program development trades and program ramp/sunset plans, including managing forecasting for Brazil on supply / demand, working with closely growth, sales, design, engineering, operations, logistics, finance, tax, legal, etc.
• Enable and accelerate go to market execution for programs post licensing and certification
• Proactively grow subscriber base to achieve targeted levels and report progress

BASIC QUALIFICATIONS:

• Bachelor’s degree in engineering, business, mathematics, or economics
• 6+ years of professional experience in consulting, product management, operations, FP&A, banking, engineering, or entrepreneurship
• 4+ years of professional experience in Excel or programming

PREFERRED SKILLS AND EXPERIENCE:

• 10+ years of professional experience in consulting, product management, operations, FP&A, banking, engineering, or entrepreneurship
• Evidence of exceptional ability, especially within an ambiguous environment
• Quantitative dual degree in engineering field and economics or business field and/or equivalent professional experience
• Ability to read and interpret income statements, balance sheets, and cash flow statements
• Demonstrated success driving tangible impact/influencing within a broader organization
• Excellent analytical skills (e.g. Python, SQL, Tableau, Power BI, Power Query, Microsoft Office applications, Excel modeling, or similar data manipulation tools etc.)
• Strong written and verbal communication skills, particularly with senior business leaders
• Extreme sense of urgency and ownership
• Bias toward action and automation
• Strong interpersonal skills (examples: leading a student organization or working successfully in teams)
• Strong analytical and problem-solving skills with attention to detail
• Ability to work cross-functionally with different groups and teams
• Ability to work effectively in a dynamic environment with changing needs and requirements
• Ability to work independently and in a team, take initiative, and communicate effectively

ADDITIONAL REQUIREMENTS:

• Must be available to work extended hours and weekends as needed
• Willingness to travel to customer sites, other SpaceX locations, and events as needed

About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

About the Role
AI Platform Team - The mission of the AI Platform team is bold: to democratize AI by empowering every Nubanker—not just Data Scientists—with safe, scalable, and accurate Machine Learning capabilities.

We are looking for a Manager who is passionate about creating solutions that push the boundaries of our current stack. You will help us move beyond basic DS work to abstract the complexities of the entire ML lifecycle—from training and deployment to serving and governance.

Why is this role open?
We are scaling. Currently, our structure has grown significantly, and to ensure the organization's health and the growth of our engineers, we are opening this position to lead a dedicated squad. You will take ownership of a team that manages the base infrastructure for the entire Data Science function at Nubank.

You'll be responsible for:
As the ML Manager for the AI Platform, you will combine technical leadership with people management. You will lead a squad of 11 Machine Learning Engineers (varying from Senior to Intern levels) and work closely with a Staff ML Engineer and a Product Manager.

• People Management: Foster a culture of feedback and growth. You will guide the development of your direct reports, conducting performance reviews and helping them navigate their careers.
• Strategic Roadmap: Translate high-level business goals into actionable technical roadmaps. You will discuss needs with stakeholders and define the "how" and "when."
• Architecture & Innovation: Explore architecture gaps and opportunities. You won't just maintain; you will challenge the team to explore complex features like scalable parallel processing and better UX for Data Scientists.
• Execution: Conduct initiatives with autonomy and diligence, ensuring we deliver value while maintaining high engineering standards.
  
  

Nubank already has well-established tools for basic Data Science work. Your challenge is to take us to the next level. You will push the frontiers of technology to handle massive scale, integrate with multiple complex systems, and democratize access to AI tools across the company.

What we are looking for
You don't need to be a hands-on coder 100% of the time, but you must have the technical depth to challenge the team and understand the ecosystem.

• Experience in Leadership: You have experience managing high-performing engineering teams, sharing feedback, and hiring/developing talent.
• Domain Expertise: Solid background in ML Engineering, AI, or Data Science, specifically with a focus on MLOps, Infrastructure, and Platform building.
• Tech Stack Familiarity: You are comfortable discussing and architecting systems involving Kubeflow, SageMaker, and Databricks.
• The "Builder" Mindset: You enjoy building software. You want autonomy to make decisions and explore edge technologies, similar to the engineering culture found in Big Tech

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

The WORK:

Ripple is growing its Global Compliance team and seeks to hire a Compliance Manager (AML/CTF Compliance Officer) in its Brazilian entity. The candidate will be passionate about leading and improving Ripple Brazil's compliance program. Additionally, the role will focus on operationalizing Ripple Brazil's digital currency exchange & payments activities, including working closely with the Regulatory Compliance team on local license initiatives.

WHAT YOU'LL DO:

• Act as the designated AML/CTF Compliance Officer under the AML Law.
• Implement and develop the compliance programs in Brazil, ensuring the execution of effective and appropriate controls that reflect the business’ inherent risks and regulatory requirements.
• Develop policies, procedures (in both English and Portuguese), and risk assessments for new products and services, and work closely with Regulatory Compliance personnel to obtain local registrations and authorizations.
• Under the direction of the Head of Financial Crimes Compliance, build local compliance operations that align with local requirements and represent Ripple in front of the Central Bank of Brazil and COAF.
• Implement risk-based Know Your Customer (KYC), transaction monitoring, and watchlist screening.
• Support Global Compliance conducting KYC reviews of Group customers.
• Establish relationships with the local Responsible Managers as well as relevant internal teams (Product, Business Development, Sales, Engineering) to ensure that any financial crimes compliance queries are responded to in a timely manner and that such teams operate in accordance with local regulatory requirements and industry standards.
• Work with Global Compliance leadership to develop strategic plans and ensure the timely completion of critical initiatives and key goals.
• Prepare periodic reports to local Senior Management, the Board of Directors, and Ripple Group committees to create awareness of all relevant compliance matters.
• Coordinate, prepare and submit periodic and ad-hoc regulatory reports to the Central Bank of Brazil and COAF.

WHAT YOU'LL BRING:

• 7+ years of AML/CTF and sanctions experience in a financial services firm regulated by the Central Bank of Brazil. 
• Experience with digital currency exchanges and payments compliance program management.
• Strong operational knowledge in building and running a sound compliance program, with hands-on knowledge and an understanding of regulatory requirements for payment institutions in Brazil.
• Ability to effectively present on AML/CTF and sanctions topics to internal and external parties. This includes senior management, regulatory bodies, auditors, and banking partners.
• Ability to provide practical, strategic and business-oriented advice.
• Proven track record to coordinate multiple concurrent projects.
• Strong written and verbal communication skills; at ease communicating and presenting to senior management.

As a Project Manager, you will join our Delivery team in Sao Paulo to spearhead the deployment of Shift’s AI solutions for global insurance clients. You will act as the cornerstone between our technical teams and client stakeholders, ensuring projects move from initial scoping to scalable, long-term success. Your goal is to anticipate risks and build strong, trust-based relationships that allow our products to deliver measurable value across diverse markets. This hybrid role is essential for driving the collaborative execution that defines how we win together at Shift, and should expect to be in the office 2 days per week.

What Your Impact Looks Like:

At Shift, we value ownership from day one. In this role, you will:

• Jump In & Get Things Done: Take proactive ownership of project milestones and resolve blockers quickly to keep delivery on track. Coordinate with our technical program management team to ensure alignment between product roadmap and project plan as well as the execution of the release process
• Simplify the Complex: Translate technical requirements and project plans into clear, accessible language for both internal teams, customers, and C-level stakeholders.
• Decide with Data & EQ: Manage complex client relationships by balancing hard project data with emotional intelligence to navigate high-pressure situations.
• Test, Learn, Scale: Experiment with new project management methods and share these learnings to help the delivery organization improve speed and quality.
• Fix Issues Without Drama: Address delivery challenges directly and objectively, focusing on collaborative solutions rather than placing blame.
• Communicate with Impact: Adapt your communication style to align diverse stakeholders, from operational teams to senior management, around shared project goals. 
• Cross the Finish Line: Ensure projects are delivered fully and meet agreed-upon standards, validating that outcomes truly meet client expectations before closure.

What You'll Need to Succeed:

We are looking for a Shifter who is...

• Impact Oriented: You bring at least 5 years of technical project management experience with a consulting or SaaS company.  You have a proven track record of managing complex projects and understand how to turn project milestones into measurable business impact.
• Methodology-Minded: You hold a PM certification (PMP, Prince2, or CAPM) and use a structured approach to build scalable processes and implementation plan, but understand how to apply these frameworks flexibly.
• Bilingual: You are a fluent English speaker (written and spoken) to effectively manage our global and local stakeholders and lead complex discussions and technical scoping in both languages. Professional fluency in Spanish is nice to have.
• Growth Minded: You are always looking for a better way to do something - you are eager to test, learn, and adapt your project management methods by integrating AI-driven tools into your own workflow, using technology to automate the routine and scale your impact as Shift grows. 
• Collaborative: You thrive in cross-functional environments, partnering naturally with Product, Engineering, and GTM teams to deliver unified outcomes.
• Client Focused: You are committed to exceptional service but prioritize the project’s long-term success over short-term requests. You have the professional courage to stand your ground under pressure and navigate difficult client conversations with data and integrity.

Interview Process

• Talent Acquisition interview
• Manager interview
• Interview with Americas Head of Delivery
• Business Case

WHAT YOU’LL DO

Engagement Manager II is a critical role on our growing AI Expert Services team. As an EM, you will own all phases of the program execution process for designing, configuring, and expanding OfferFit by Braze use cases. Ideal EMs should be passionate about technical program delivery, process engineering, defining strategy, and championing best practices in a rapidly evolving and dynamic environment. Finally, EMs should be experts in developing relationships with customer stakeholders, as such relationships are critical for ensuring program success.

Responsibilities:

As a Machine Learning Engagement Manager, you'll be at the forefront of deploying OfferFit by Braze’s AI decisioning solutions for marketers in a wide range of industries. Your role is a blend of tactical leadership, technical expertise, and proactive client management. Key responsibilities include: 

• Lead the AI Deployment Lifecycle: You'll own the entire deployment process from start to finish. This includes leading the initial use case design, defining the engagement’s operating model, managing the technical setup, and overseeing the final user acceptance testing (UAT)
• Facilitate Technical Workshops: You will lead hands-on workshops with customers to align on key objectives, technical specs, model configuration, and optimal integration architecture
• Drive successful customer engagements: You'll be the main point of contact for our customers throughout the AI deployment process. You'll keep projects on track by managing customer deliverables, proactively identifying and addressing risks, and providing clear, consistent communication to all stakeholders, including senior leadership
• Drive Process Improvement: You will champion project management excellence by continuously improving our standardized AI deployment playbook. You'll help us refine our processes to ensure we deliver consistent, high-quality results
• Influence the Product Roadmap: You'll play a crucial role in shaping our product roadmap, ensuring it remains customer-centric and evolves to meet the changing requirements of our customers and AI deployment teams

WHO YOU ARE

You are a highly organized and entrepreneurial leader with a strong technical background and a customer-centric mindset. You are a natural at navigating complex projects and building relationships with a diverse range of stakeholders.

• Your have fluent English and advanced Spanish (mandatory)
• A Technical Project Leader: You have significant experience managing technical projects from start to finish. You're a natural at bringing together technical and non-technical stakeholders, ensuring everyone is aligned, and projects are delivered on time. Your colleagues know you as the most organized person on the team, and you communicate with exceptional clarity and persuasiveness
• A Strategic Client Partner: You come from a professional services background and are an expert at leading workshops with senior-level stakeholders. You excel at understanding a customer’s needs and ensuring they are met, but you are also confident in your ability to push back on requests that don't align with the program's goals
• A Hands-On Technologist: You possess hands-on technical experience that allows you to contribute to a use case's architectural and machine learning design at a conceptual level. You're not just an action-item tracker; you can exchange ideas with a customer's marketing, data engineering, and data science teams when needed
• An Entrepreneurial Builder: You are proactive and resourceful, comfortable identifying unmet needs and developing new solutions. You're driven to continuously improve our processes and help build a stronger, more efficient business.
• Experience and Education: You have 5-7 years of project management, consulting, or professional services experience, and at least a bachelor's degree in a technical field, with advanced degrees (MBA or MS) preferred

#LI-Hybrid