Overview
We are looking for a highly organised Bilingual Receptionist/Administrator (English/Portuguese) to ensure the smooth and efficient operation of our office. Reporting to the ASG Manager Latam, this role will primarily oversee front-of-house responsibilities, ensure effective housekeeping, and provide administrative support as needed.

Key Responsibilities

• Answer incoming calls promptly and professionally, directing them as appropriate or taking accurate messages and forwarding them to staff via email.
• Act as the first point of contact for visitors, delivering a welcoming and professional experience both in person and over the phone.
• Maintain cleanliness and order in reception areas, boardrooms, meeting rooms, lobby, training room, and kitchens. Serve as the contact for staff and service providers regarding housekeeping requests.
• Organise and monitor incoming and outgoing mail.
• Monitor and maintain inventory of office supplies, postage, and cleaning materials, preparing restock requests for approval as required.
• Provide general administrative assistance to staff as required.
• Work closely with other administrative staff to ensure the smooth operation of the office.
• Provide support on ad hoc projects and initiatives as required by the manager.

Qualifications

• Proven ability to prioritise tasks and meet deadlines in a fast-paced environment.
• Professional telephone etiquette and strong verbal communication skills.
• Excellent interpersonal skills and the ability to work collaboratively in a team setting.
• Self-motivated with a proactive and resourceful attitude.
• High attention to detail and strong organisational skills.
• Bilingual proficiency in English and Portuguese is essential.

Education and Skills

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Desirable: academic or training background in interpreting/translation, administration, public relations, or related fields.
• A minimum of 3-5 years´ experience in a similar role.