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We are Datadog's in-house product experts. The Technical Solutions team enables Datadog’s worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. As a Technical Account Manager 2 (TAM 2), you’ll serve as a trusted advisor to our strategic customers, accelerating their adoption of the Datadog platform and enabling long-term success. TAM 2s bring deep technical expertise, refined customer skills, and consultative insight into how monitoring, observability, and DevOps practices translate to business value.
At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
What You’ll Do:
- Act as a technical advisor to 3 primary enterprise accounts, ensuring successful product adoption and effective usage of the Datadog platform.
- Lead enablement and adoption sessions across core product areas tailored to your customer’s architecture and business needs.
- Analyze customers’ IT Operations environments and workflows to recommend configuration, product usage, and performance improvements.
- Deliver technical business reviews, health checks, and account maturity assessments, contributing to customer QBRs with impactful recommendations.
- Escalate product issues appropriately and advocate for your customers’ needs with Datadog’s Product and Engineering teams.
- Create executive-level summaries and insights that tie platform usage to business outcomes.
- Participate in internal TAM strategy sessions and contribute to team learning through feature presentations, case studies, or best-practice sharing
Who You Are:
- You have 2+ years of experience in a technical customer-facing role (TAM, Solutions Architect, SRE, DevOps Engineer, or similar) within the cloud or observability space.
- You’re confident with at least two public cloud platforms (e.g. AWS, Azure, GCP) and have hands-on experience with infrastructure or application monitoring.
- You’re familiar with scripting or automation tools (e.g. Python, Bash, Terraform, Chef/Puppet).
- You have working knowledge of CI/CD pipelines and containerization tools (e.g. Jenkins, GitLab, Docker, Kubernetes).
- You excel at communicating technical concepts to both technical and non-technical stakeholders, and can adapt your style for individual contributors or exec audiences.
- You’re able to work with minimal guidance on customer enablement, issue triage, and product adoption strategies.
- You are comfortable traveling up to 25–30% of the time as needed (via auto, air, or train).
- Previous experience using Datadog or other cloud monitoring tools is a strong plus
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.
Benefits and Growth:
- Best-in-breed onboarding program
- Generous global benefits package
- Intra-departmental mentor and buddy program for in-house networking
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- An inclusive company culture, including Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
#LI-Hybrid
About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.
Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
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Staff Engineer, Flight Controls Software
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Archer is an aerospace company based in San Jose, California building an all-electric vertical takeoff and landing aircraft with a mission to advance the benefits of sustainable air mobility. We are designing, manufacturing, and operating an all-electric aircraft that can carry four passengers while producing minimal noise.
Our sights are set high and our problems are hard, and we believe that diversity in the workplace is what makes us smarter, drives better insights, and will ultimately lift us all to success. We are dedicated to cultivating an equitable and inclusive environment that embraces our differences, and supports and celebrates all of our team members.
What you’ll do:
- Develop safety critical software components for Archer’s flight control system.
- Participate in planning, design, scheduling, prioritizing, and tracking the project.
- Work with system engineers to decompose item requirements into high level and low level software requirements in compliance with DO-178C.
- Work with a multi-disciplinary team to develop and integrate the complex hardware/software flight control system.
- Development of software plans, processes & guidelines
- Software requirements decomposition, analysis, definition, and traceability
- Software design and development, performance, risk, safety, operation and cost optimization trade studies, and lead / conduct design reviews
- Software analyses, requirements-based testing, and structural coverage analysis
- Contribute to the continuous improvement of our processes to increase safety and efficiency
- Archer Brazil is based in Sao Paulo, but this role is remote friendly anywhere in Brazil
What you need:
- 5+ years of experience in a flight control software or a related field
- Bachelor of Science in Electrical Engineering, Computer Engineering, Computer Science, or related degree
- Proficiency with C/C++
- Experience with MATLAB/Simulink
- Fluency with widely used scripting languages like bash and Python
- Experience developing software complying with safety standards like DO-178C or ISO 26262 to high criticality levels (DAL-A/B)
- Understanding of communication standards and protocols (RS-422/485, CAN, ARINC-429, AFDX, Ethernet, TCP/IP, etc…)
- Familiarity with debuggers and lab instruments such oscilloscopes and bus analyzers
- Experience with Model Based Software development and certification (DO-331)
- Excellent organizational and communication skills Bonus qualifications
- Experience with VHDL and/or Verilog development
- Familiarity with modeling tools like UML or SysML
- Knowledge of Real Time Operating Systems (RTOS) and multi-threading
- Experience in Linux
- Experience with DO-254
- Experience with tools qualification (DO-330)
At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company’s business strategy.
Information collected and processed as part of any job applications you choose to submit is subject to Archer's Candidate Privacy Policy.
Archer is unable to provide work visa sponsorship for this position at the present time.
Archer is proud to be an Equal Opportunity employer committed to diversity and inclusivity in the workplace. All aspects of employment are decided on the basis of merit, qualifications, and business needs. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, national origin, disability status, protected veteran status, gender identity or any other characteristic protected by federal, state or local laws.
Archer Aviation does not engage with external recruiting agencies/individual recruiters with whom it does not have a prior written agreement. Archer reserves the right to make use of any unsolicited resumes that it receives and bears no responsibility for payment of any fees asserted from the use of unsolicited resumes. If you are a recruiting agency or individual recruiter wishing to do business with Archer, please reach out to People@archer.com. All employment processes are managed by the Archer People Team.
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Requisitos:
- +8 anos de experiência profissional nas áreas de DevOps, Engenharia de Software, SRE ou Infraestrutura;
- Experiência comprovada com ferramentas de automação como GitHub Actions, Harness ou ambas;
- Conhecimento sólido em integração e entrega contínua (CI/CD), versionamento com Git, e processos de release;
- Familiaridade com ambientes de nuvem (AWS, GCP, Azure) e orquestração de containers (Kubernetes, Docker);
- Experiência com scripts de automação (Shell, Python, Bash, etc.) e ferramentas de IaC como Terraform, CloudFormation ou similares;
- Excelente capacidade de análise, resolução de problemas e comunicação interpessoal;
- Graduação em TI ou áreas correlatas;
- Inglês intermediário/avançado (possivel atuação com time internacional).
Principais Atividades:
- Projetar, implementar e manter pipelines de integração e entrega contínua (CI/CD), utilizando GitHub Actions, Harness ou ambas as ferramentas;
- Trabalhar em estreita colaboração com equipes de desenvolvimento, segurança e operações para garantir processos de entrega ágeis, seguros e eficientes;
- Automatizar fluxos de trabalho de build, teste, release e deploy em múltiplos ambientes (dev, staging, produção);
- Gerenciar e otimizar ambientes de execução em nuvem (AWS, Azure, GCP), containers (Docker, Kubernetes) e infraestrutura como código (IaC);
- Monitorar e melhorar continuamente a confiabilidade, escalabilidade e desempenho dos pipelines e sistemas;
- Apoiar a cultura DevOps dentro da organização, promovendo boas práticas, colaboração e melhoria contínua.
Por que a Capco:
Na Capco, promovemos uma cultura inclusiva. Valorizamos a diversidade em todas as suas expressões. Pensamos, em conjunto, sempre em ações diversas de inclusão e de responsabilidade social através de comitês internos geridos pela nossa comunidade, como os grupo de Mulheres, Pessoas Com Deficiência, Pessoas Negras, LGBTQIAPN+, Parentalidade, Gerações, entre outros. Juntar-se à Capco significa ingressar em uma organização comprometida com um ambiente de trabalho inclusivo onde você é incentivado a #BeYourselfAtWork (Ser Você Mesmo no Trabalho). Celebramos a individualidade e reconhecemos que a diversidade e a inclusão, em todas as formas, são fundamentais para o sucesso. Acreditamos que todos trazem algo diferente, por isso adoraríamos saber o que o torna diferente! #LifeAtCapco
Juntar-se à Capco significa ingressar em uma organização comprometida com um ambiente de trabalho inclusivo onde você é incentivado a #BeYourselfAtWork (Ser Você Mesmo no Trabalho). Celebramos a individualidade e reconhecemos que a diversidade e a inclusão, em todas as formas, são fundamentais para o sucesso. Acreditamos que todos trazem algo diferente, por isso adoraríamos saber o que o torna diferente!
Próximos Passos:
O objetivo da Capco é conduzir um processo flexível e alinhado às necessidades de cada oportunidade e talento.
- Etapa 1: Entrevista comportamental.
- Etapa 2: Entrevista técnica.
- Etapa 3: Conversa com time de Projeto/ Delivery.
- Etapa 4: Conversa com cliente.
- Etapa 5: Proposta ou feedback.
As etapas do nosso processo seletivo descritas são essenciais para garantir uma avaliação completa e assertiva. Contudo, elas podem ser ajustadas dependendo da senioridade do(a) candidato(a), da área de atuação e do formato do projeto.
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