The Mobile Service Technician is a unique position that covers field service repairs.   This position would be responsible for traveling to client locations and will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles in the field.  Lucid provides Mobile Service Technicians with a service van or truck and provides the needed tools. This fixed operation position will work independently as well as a team where you will have the support of the closet service location. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.  As a Mobile Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date.     Lucid will reimburse the cost associated with successful completion. 

Responsibilities:

• Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management
• Work directly with clients to provide a high level of customer experience
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general Electric Vehicle (EV) systems
• Properly perform the walk-around and write-up processes, accurately ascertaining primary concern through verbal interview and visual assessment to assess client needs accurately
• Accurately document client concerns for diagnosis and repair
• Follow correct repair order documentation procedures, i.e. The Three C’s
• Invoice and collect payment
• Perform customer service duties such as answer phones, scheduling appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed
• Review appointment schedule to plan travel time and visit duration for mobile services
• Provide support at Service Center based on demand
• Ability to travel in assigned territory and other service locations
• Other duties as assigned

Qualifications:

• 2-5 years of experience as an automotive service technician
• Self-sufficient, highly organized and comfortable working independently and as part of a team
• Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrain
• Customer facing experience exhibiting excellent written and verbal communication skills 
• Proficient in Microsoft Office as well as learn proprietary DMS software
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

• ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
• Previous Mobile Service Technician experience
• Previous experience with EV diagnosis and repair
• Experience in luxury automobile repair environments

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human-level intelligence. Our robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA and requires 5 days/week of in-office collaboration.

We are seeking a reliable and flexible Class B CDL Driver to support daily transportation needs using a box truck and other company vehicles as needed. This role is responsible for safely transporting materials, equipment, and parts between company sites, vendors, and customers throughout the Bay Area and beyond. During downtime between driving assignments, this position will support warehouse, inventory, shipping/receiving, facilities, and general logistics operations. 

The ideal candidate is dependable, safety-focused, comfortable driving in a fast-paced environment, and willing to jump in wherever needed to support the team. This role is an 8 month term with potential for conversion. Monday to Friday, with occasional overtime or flexible hours based on business needs. Some weekends are required.

Key Responsibilities

• Safely operate a Class B box truck and other company vehicles, including vans, pickup trucks, and smaller delivery vehicles as required
• Perform local and regional deliveries, pickups, and part runs between company locations, suppliers, carriers, and customers
• Transport materials between sites in Fremont, Menlo Park, Santa Clara, San Jose, Milpitas, and other Bay Area locations
• Load, secure, and unload freight to ensure safe transport
• Conduct pre-trip and post-trip vehicle inspections and report any maintenance or safety concerns
• Maintain accurate delivery records, mileage logs, inspection forms, and shipping paperwork
• Coordinate with logistics, shipping/receiving, inventory, and operations teams regarding delivery schedules and priorities
• Ensure all DOT, company, and safety regulations are followed at all times
• Assist with occasional after-hours, urgent, or “line down” deliveries as needed

Downtime / Non-Driving Responsibilities

When not actively driving, this role will support the operations team with:

• Shipping and receiving activities
• Loading and unloading inbound and outbound shipments
• Inventory counts and cycle counts
• Pulling, staging, and delivering parts to internal teams
• Organizing warehouse, storage, and inventory locations
• Assisting with packaging, palletizing, labeling, and preparing shipments
• Supporting facilities tasks such as moving equipment, organizing work areas, and maintaining cleanliness
• Assisting with part requests, local errands, and general operations support
• Updating spreadsheets, inventory systems, and delivery tracking information
• Supporting special projects as assigned

Qualifications

• Valid Class B CDL with clean driving record
• Minimum 2 years of experience operating a box truck or similar commercial vehicle
• Experience driving multiple vehicle types preferred
• Forklift certification or willingness to become certified preferred
• Ability to lift up to 50 pounds regularly
• Strong attention to detail and commitment to safety
• Comfortable using smartphones, GPS, email, and basic computer systems
• Able to work independently and manage changing priorities
• Strong communication and customer service skills
• Familiarity with Bay Area roads, traffic patterns, and delivery locations preferred

Preferred Experience

• Experience in shipping/receiving, warehouse, inventory, or logistics operations
• Experience with ERP, inventory, or shipping systems
• Hazmat endorsement or experience transporting regulated materials is a plus
• Experience supporting fast-paced manufacturing, technology, or operations environments

Pay Range: $35-$40

The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits (including equity) depending on the specific role. This information will be shared if an employment offer is extended.

If you are dependable, hard-working, and looking to join a team providing excellent customer service to our clients, we want to talk with you!

WiZiX Technology Group – Shop Set-Up/Delivery Driver

POSITION SUMMARY

The Set-Up/Delivery Driver is a hybrid role and responsible for ensuring that equipment is set up, works properly, clean, and conforms with company quality, quantity, and efficiency standards. As the Set-Up Technician, you will be accountable for setting up equipment to specification levels defined in customer contract, implement quality assurance measures that are aligned with our integrity, work with team members from all departments, adapt as delivery schedules change and receipt of equipment and parts is delayed, support a culture that is positive and compassionate, and be a proud steward of WiZiX for our customers, our company, and our community. 

This role will deliver, set-up, and install equipment (copier/printer/fax) to our customers. Good communication skills, a valid driver’s license with a clean DMV record, and stable work history with verifiable references are required. Some lifting necessary.

ESSENTIAL FUNCTIONS include the following:

• Set-up and operate tools according to instructions, specifications, and standard charts
• Study equipment model manuals, work orders, and other specifications to ensure proper set-up sequence is followed
• Places and secures workpieces in proper locations, holding devices, and other appropriate surfaces
• Properly assembles equipment and ensures accessories are attached appropriately
• Observes each machine to verify quality performance
• Sets and adjusts necessary configurations for equipment operation
• Used machines are properly cleaned to company standards prior to delivery
• Assist supplies and equipment delivery team as needed
• Performs other related duties as assigned
• Load, unload, deliver copiers and copier products
• Follow routes and time schedule
• Operate and inspect a delivery box truck
• Maintain a high level of professionalism and customer service
• Accurately match outbound/inbound products to paperwork
• Assist in unboxing and help setting up copiers and copier products
• General warehouse work

SKILLS: 

• Excellent interpersonal and communication skills
• Working knowledge of inventory management software
• Strong Problem-Solving Ability
• High Attention to Detail
• Ability to multi-task
• Strong analytical skills for data assessment and forecasting
• Ability to work in a team environment in high pressure situations
• Fluent in English (oral and written), other languages a plus
• Strong character, sound judgement, a level head, and critical thinking
• Maintain a respectful workplace attitude and environment