We're looking for a sharp, positive, and motivated self-starter to join our Mid-Market team in San Francisco! In addition to laying the foundation of the team, the Senior Client Partner will be responsible for forming relationships with key brands and ensuring they meet their business objectives using Reddit's advertising suite.

Please note that this role is required to work in-person from our SF office 1-2 days per week.

Core Responsibilities:

• Collaborate with existing clients to deliver Reddit solutions that help achieve those customers’ marketing and business goals
• Identify areas of additional opportunity within existing client relationships, including new lines of business, and move them through to close
• Collaborate with Account Managers to create long-term, mutually beneficial partnerships between your customer base and Reddit
• Act as the CEO of your book of business, and take full ownership of strategic bets, revenue forecasting, and ensuring operational rigor
• Communicate feedback on our sales processes, narratives, and products to advocate for customers and improve the team's effectiveness and efficiency
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Act as an internal lead by actively volunteering in team meetings and Reddit special projects
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Qualifications: 

• 8-12 years of experience in digital media with at least 4-7 years of experience in sales
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• Ability to manage and scale a book of business greater than 20 accounts
• Positive outlook, team player
• Demonstrated high achievement against sales targets
• Motivated self-starter who thrives in unstructured environments
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave  

We are looking for an experienced Sales Manager to lead a team within the Tech vertical of our Large Customer Sales org. You will lead a team of Client Partners and Client Account Managers to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.   

This role is required to be based in person in San Francisco.

Responsibilities:

• Leadership & Talent Development
  • Actively coach, develop and lead a team of Client Partners and Client Account Managers
  • Manage a high-performing team by recruiting and retaining top talent, while balancing resources efficiently
  • Keep a pulse on key industry trends and insights and leverage your deep vertical knowledge to further the development of your team
  • Provide thought leadership and guidance around account planning to your team
• Cross-functional Partnerships
  • Represent the interests of Tech internally by promoting sales narratives and initiatives that align with client needs
  • Collaborate with XFN sales and marketing teams like Enablement, Measurement, Insights, and Creative Strategy to advocate for the needs of your team and their clients and identify creative solutions
  • Partner with XFN teams like Business Development to elevate the Reddit/Client partnership across all company touch-points, including but not limited to advertising
  • Partner with Marketing to drive new product launches, marketing communications, and new advertiser acquisition
  • Partner with Sales Ops and Finance to develop financial and operating targets and ensure alignment with strategic plan
• Client Relationship Management
  • Generate revenue growth by expanding partnerships with some of the world's largest brands
  • Navigate large partnerships that include multiple lines of business, brands, and priorities
  • Act as an advocate for Reddit and your team by cultivating key C-level client and agency relationships
• Business Strategy
  • Craft and execute a strategy that will enable your team to exceed revenue targets for their book of business
  • Advise sales leadership and product management regarding market opportunities, sales positioning, use of resources, and strategic planning
  • Develop a deep understanding of Reddit’s advertising platform to unlock enhancements and revenue potential

Required Qualifications:

• 15-20+ years experience in digital media sales and/or marketing
• 3-7+ years of people management experience within sales
• Expert in digital media with an emphasis on paid social
• Genuine passion for mentoring others with a track record of successfully fostering career growth for those on your team
• Experience navigating complex organizations and engaging with executive-level Tech stakeholders
• Experience thinking and acting globally to unlock revenue for Reddit in the US and all major markets
• Experience with direct advertiser sales including negotiations and management of strategic partnerships
• Excellent communication skills and executive presence
• Strong analytical and problem-solving ability
• Strategic thinker who can connect the dots between market trends, client needs, and unique platform capabilities to identify lucrative business opportunities
• An action-oriented leader who can break down a complex strategy into an actionable plan that will allow your team to execute successfully
• Experience with both brand and direct-response marketing objectives
• Prior startup or high-growth experience preferred, builders wanted!

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-onsite

We are looking for a detail-oriented, strategic, and outcomes-driven Principal Analyst to join our GTM Operations team, supporting processes and systems across our global go-to-market (GTM) organization — including Customer Success, Sales, and other customer-facing teams.

You will act as a senior thought partner to GTM leadership, owning complex, cross-functional initiatives that improve operational efficiency, drive data-informed decision making, and scale our customer lifecycle processes globally. This role requires the ability to influence senior stakeholders across functions and regions, navigate ambiguity, and turn strategy into measurable business impact.

We are looking to speak to candidates who are based in the United States for our hybrid or remote working models.

As a Principal GTM Operations Analyst, you will:

• Partner with senior leaders across Customer Success, Sales, and other GTM teams to design, optimize, and scale core processes across the customer lifecycle, including customer engagement, renewals, and account management workflows
• Own the strategy, design, and continuous improvement of global operational processes, ensuring scalability, consistency, and alignment to GTM and company priorities across regions
• Translate ambiguous business problems into clear operational and technical requirements, working closely with CRM Engineering and GTM Systems teams to deliver high-impact system and tooling improvements
• Drive material improvements in activity tracking, customer health signals, lifecycle workflows, and other key operational insights to enable better customer engagement, planning, and outcomes
• Define, instrument, and monitor key performance indicators and operational metrics to evaluate GTM initiatives and provide clear, data-driven recommendations to leadership
• Lead complex, cross-functional programs from problem definition through execution, including roadmap ownership, stakeholder alignment, risk management, and executive updates
• Establish and maintain governance frameworks, operating cadences, and documentation to ensure process clarity, adoption, and continuous improvement across global GTM teams
• Proactively identify operational gaps and inefficiencies, quantify impact, and propose data-driven solutions that improve GTM productivity, customer outcomes, and revenue performance
• Serve as a mentor and senior partner within the GTM Operations team, helping raise the bar on process design, execution, and cross-functional collaboration
• Bring forward new ideas, tools, and best practices that improve how we scale GTM operations globally

The Ideal Candidate has:

• Bachelor’s Degree in Business, Economics, Finance, Computer Science, or a related field
• 7+ years of work experience in GTM Operations, Revenue Operations, Sales Operations, Customer Success Operations, Business Operations, or a related field
• Demonstrated ability to solve complex, ambiguous problems end-to-end — from framing and analysis through recommendation, execution, and measurement
• Proven track record of designing and scaling GTM processes and driving measurable process and productivity improvements for a global GTM organization
• Experience leading cross-functional projects and programs with multiple senior stakeholders, with a strong ability to influence without direct authority
• Excellent communication skills, including the ability to synthesize complex concepts into clear narratives and influence both business and technical stakeholders, including senior leaders
• Deep experience with CRM systems, particularly Salesforce, and familiarity with GTM tooling
• Experience in a consumption/pay-as-you-go business model is a plus
• Strong organizational skills and the ability to manage multiple, competing priorities in a fast-paced, globally distributed organization
• A proactive, ownership-minded approach and the ability to operate with a high degree of autonomy and accountability for outcomes

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273423069

About the Role

Stitch Fix is at the forefront of e-commerce, personalization, and AI. As a Product Manager for our core Fix Experience—our largest business unit—you will shape the future of how clients discover and evolve their personal style. We are looking for a dynamic product leader who operates with high urgency and velocity, capable of turning complex problems into highly personalized, engaging client experiences that drive retention.

You're excited about this opportunity because you will…

• Drive Massive Business Impact: Take on a tremendous responsibility for our largest and most critical business unit. The innovation, features, and improvements you launch here will have a direct, significant impact on Stitch Fix's overall company performance. Delivering measurable results at this scale is key.
• Define the Vision & Strategy: Create a compelling strategic narrative, product strategy, and release plan spanning both immediate quarterly goals and a 1-3 year time horizon.
• Drive Execution with Velocity: Move with high urgency to champion innovative product ideas, taking them from zero to one through deep discovery, customer interviews, prototyping, and rapid iteration. You will adeptly balance investments across breakthrough innovation, core feature improvements, and foundational technical excellence.
• Manage a Dynamic Portfolio: Balance and deliver on a large, complex portfolio of multiple workstreams, products, and simultaneous feature launches.
• Lead Cross-Functional Alignment: Foster tight collaboration across Design, Algorithms, Engineering, Merchandising, Marketing, and Operational teams to build solutions that exceed client expectations and drive business growth.
• Elevate the Product Culture: Work collaboratively across the broader group of Product Managers to foster and act as a role model for a high-performance, inclusive culture. You will actively coach and mentor peers, consistently identifying opportunities to uplevel the product discipline and practices across the organization.

We’re excited about you because you have…

• Experience: 7+ years of product management experience, ideally in direct-to-consumer (DTC), retail, or e-commerce. You bring a strong track record of building and scaling subscription-based products, leveraging recommendation systems and personalization to drive customer engagement and retention. Bachelor's degree in a quantitative or business discipline (MBA is a plus).
• Masterful Prioritization: You excel at ruthless prioritization, driven by a deep understanding of the client and our business model. You are adept at estimating impact—knowing exactly what is worth building and when to build it—while managing complex teams, interconnected systems, and competing stakeholder objectives to maximize team impact.
• Strategic & Analytical Rigor: You easily extract actionable insights from competing data sources, defining A/B experiments and leveraging statistical data to guide go-forward opportunities. Well-versed in Agile methodologies.
• Thoughtful Collaboration: You build strong relationships, empower diverse perspectives, and effectively communicate business cases and roadmaps to cross-functional partners and executive leadership.
• Product Sense: You have a keen eye for UX, working closely with Product Design to craft intuitive, delightful, and customer-centric experiences.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We’re searching for a Strategic Workforce Planning Lead.

The Strategic Workforce Planning (SWP) Lead will be a key driver in shaping our organizational capabilities and ensuring long-term success. This role is responsible for designing and executing a comprehensive SWP framework to analyze current workforce capabilities and forecast future talent needs based on business strategy and objectives. The ideal candidate is a strategic thinker with deep business acumen, data-driven decision-making, and best-practice SWP methodologies. 

Responsibilities:

Strategic Forecasting & Gap Analysis:

• Demand Forecasting: Analyzing business goals (e.g., expansion into a new market) to project future staffing requirements.
• Supply Analysis: Evaluating the current internal workforce to identify existing skills and potential attrition (retirements, turnover).
• Gap Identification: Pinpointing the discrepancy between future needs and current reality, whether in total headcount or specific technical skills. Including how AI can augment human labor or change the profile of employees required in the future.
• Partnership: Partner with Executive Leadership, Finance, Talent Acquisition, Compensation, and People Analytics to align workforce strategies with business goals, budget, and headcount projections.

Data Analytics & Reporting:

• Predictive Modeling: Using historical data and market trends to build models that simulate various business scenarios (e.g., "What happens to our capacity if turnover increases by 10%?").
• Metric Development: Develop data-driven models and dashboards to track key workforce metrics, trends (internal and external), and the efficacy of SWP initiatives. Translate workforce data into actionable insights for the C-suite.

Financial & Operational Alignment:

• Budget Integration: Partnering with the Finance department to ensure hiring plans align with the annual operating budget and long-range financial plans.
• Resource Optimization: Recommending the ideal mix of full-time, part-time, and contingent (contract) workers to maximize efficiency.
• Location Strategy: Advising on where talent should be located based on cost, skill availability, and business continuity.

Talent Strategy:

• Identify critical talent gaps, surpluses, and skill adjacencies, developing mitigation strategies (e.g., build, buy, borrow).
• Skill Mapping: Identifying "perishing" skills that are no longer needed and "emerging" skills (like AI proficiency) that must be prioritized.

Skills:

• Business Athlete Mindset: You are deeply knowledgeable about the business and industry, comfortable navigating and leading others through ambiguity, pivoting quickly to address new challenges, and solving complex problems without a pre-existing playbook.
• Systems Thinker: You recognize the connections across the organization, and take a holistic approach to analyzing situations and developing solutions that are sustainable in the longer term and account for system interdependencies.
• Strategic Acumen: You have an ability to translate long-term business strategy into concrete workforce initiatives.
• Data-Driven: You use data and insights to proactively diagnose issues, inform your recommendations, influence decisions, and measure the impact of your work.
• Execution Excellence: You deliver high quality results through leading projects and initiatives with milestones and delivery schedules in partnership with stakeholders, and develop clear action plans with results-oriented goals for measuring success.
• Resilience and a Growth Mindset: You possess the resilience to thrive in a fast-paced environment and the ability to energize those around you.
• Consulting & Partnering: You have a strong ability to build trust and credibility with business leaders and other partners as a subject matter expert, and to collaborate effectively across multiple business areas and teams in a fast-paced environment.
• Innovation: You have a continuous improvement mindset, seeking out and applying best practices and technology solutions in the HR space.
• Change Management: You are skilled in leading organizational change and ensuring successful adoption of new HR processes.

Qualifications:

• 10+ years of progressive experience in Human Resources, with a strong focus on Workforce Planning
• Proven experience partnering directly with C-suite executives within a rapidly scaling organization. 
• Technology industry experience is strongly preferred.
• Bachelor's degree in Human Resources (or related field) required. Advanced degree preferred.
• Proven experience designing and implementing Strategic Workforce Planning frameworks and models.
• Highly proficient in using Workday and other systems/tools tools to extract, analyze, and present data-driven insights to senior leaders.
• Exceptional verbal, written, and presentation skills, with the ability to influence and collaborate effectively across all levels of the organization.
• Strong communication skills (written and verbal) to effectively address all organizational levels.
• Fluent in English.
• Ability to travel within the U.S. approximately 10% of the time.
• This role requires this person to be in the office at least 3 days per week.

The base salary range for this position is $147k - $238k per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits. 

#LI-MS1

#Mid-Senior

The best salespeople achieve the most when they are selling outstanding products, solutions, and services backed by an extraordinary company. That’s what you get when you sell for Appian. We are passionate about driving digital transformation by bringing Appian solutions that provide speed, agility, and efficiency needed to compete and grow. Are you inspired by the chance to solve your customers’ biggest challenges? You can make that kind of difference here. Join our team, where you can not only grow your career, but share the success of an industry pioneer.

The Account Executive role is responsible for navigating a primarily greenfield geographic territory, top of funnel activity & prospecting while effectively managing a complex sales cycle (approximately 6-12 months) to a successful close.

To be successful in this role, you need:

• Experience navigating a complex sales cycle from start to finish, leveraging internal resources within the larger sales organization, cross functionally with the customer success team and externally across customer and partner ecosystems
• Strong presentation skills for delivering in-person and virtual presentations to LOB & IT audiences, highlighting your ability to perform client discovery, communicate ROI and build business value 
• A trusted advisor to both customers and colleagues to leverage multiple stakeholders throughout complex deals
• Actively seeking to understand industry trends to help position against competitors

Basic qualifications:

• 5-10+ years of direct selling experience and a minimum of 2 years experience as an Enterprise Account Executive, selling complex technologies at the enterprise level to State, Local and Education customers.
• History of consistent quota achievement
• Examples of landing new customer logos
• Strong job tenure: history of displaying loyalty and perseverance through long, stable job tenure and positive career trajectory

The base salary for this role is between $125,000-$225,000 per year and represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer.[If applicable to position: Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. 

In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards.

Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans.

#LI-MB1

About the Role & Our Next Chapter
As Armis officially integrates and aligns with the broader ServiceNow organization, we are entering an unprecedented and exciting new phase of global expansion. By bringing together Armis's industry-leading capabilities with ServiceNow's massive operational scale, we are evolving our organizational design to better support strategic geographies and verticals. As our organization rapidly expands during this acquisition, we are thrilled to add key leaders to our team to help champion this transformation. We are looking for a strategic, forward-thinking leader to guide our success teams and deliver extraordinary value to our customers during this dynamic new chapter.

Position Overview
The Senior Director of Customer Success, Americas, owns the book of active Armis customers within their region with a focus on (1) value realization, (2) expansion of adoption and usage, and (3) the overall customer sentiment towards Armis. Business impact will be measured by high-level enterprise outcomes, focusing on sustained revenue retention, strategic account growth, and comprehensive lifecycle success. In addition, forward-looking measures of account health, license utilization, and customer sentiment will be instrumented to help keep the business on the right track.

What You Will Do:

• Integration Alignment: Drive the "1+1=3" strategic narrative across the Customer Success organization to maximize value realization from the shift into ServiceNow.
• Process Governance: Govern critical cross-functional processes, such as Feature Requests with the integrated Product team and "At Risk" playbooks across the GTM organization.
• Organizational Design: Define and evolve the Success interaction model and partner ecosystem to align with the broader organizational and operational scale.
• Personnel Integration: Oversee the successful personnel integration into the new ServiceNow environment and organizational designs.

Additionally Important:

• Re-orient Success focus from Deployment + Value Realization to a more concentrated focus on the Value Realization from business personas/users of Armis, while simultaneously building and evolving implementation services through Partners and Services
• Ensure we are tracking and managing customers relative to a mutually defined Customer Journey.
• Manage business in alignment with Success Levels ensuring appropriate capacity, success delivery, and business efficiency.
• Strengthen the relationship with Sales to foster a cohesive GTM team ensuring appropriate partnership across the entire customer lifecycle and appropriate identification of customer expansion opportunities.
• Work with the Customer Marketing team to nurture ongoing advocacy initiatives (e.g., case studies, references, peer reviews) as well as help identify opportunities for cross-sell and up-sell marketing.
• Align with the Renewal team on a joint forecast for forward-looking Gross Renewal Performance.
• Govern the Feature Request process to ensure the right priorities are established with Product representing the critical and high business needs within the customer base.
• Leverage and reinforce available digital experiences to improve customer experience, reinforce community efforts, and contribute ideas back to the digital experience team.
• Define and evolve the Success interaction model with customers who are also using Partner-led deployment, management, and/or value-add services.
• Govern the usage of post-sales "Experts" as needed to support the existing team in efforts requiring additional life-line support, and ensure the team is appropriately trained and skilled in existing enablement.
• Implement and measure best practices for value delivery (e.g., contact/persona mapping, internal strategy reviews/shared account plans, regular value updates, executive business reviews, etc.).
• Monitor and promote customer adoption and health (e.g., Health Score, Tripwires, etc.) to maximize awareness and proactivity within the team.
• Manage the "At Risk" process, ensure playbooks exist and are followed for most common risk areas, and appropriate awareness is fostered across the GTM organization and executive leadership.
• Support the semi-annual Net Promoter Score process, collecting and assimilating customer feedback into actionable next steps aligned to the Voice of the Customer.
• Serve as Exec Sponsor for appropriate key customers within the region, and ensure all key customers are adequately supported.
• Reinforce the career model and professional development for the team, ensuring they have the required Armis platform knowledge, solution domain expertise, and soft skills required for success.

What We Expect:

• Experience scaling organizations to 300 million+ ARR.
• Minimum of 8-12 years of experience in Customer Success, Account Management, or a related post-sales role, preferably within the technology or cybersecurity industry.
• Proven track record of managing a regional customer success function, with responsibility for customer retention, expansion, and overall satisfaction.
• Experience in leading and developing high-performing Customer Success teams, with a focus on mentoring and professional development.
• Ability to manage teams through periods of change, particularly in transitioning and aligning teams with a unified focus.
• Deep understanding of the customer lifecycle, with a focus on value realization, adoption, and usage expansion.
• Proven ability to drive positive customer sentiment and influence key customer outcomes, including overarching revenue retention and strategic account expansion.
• Experience working closely with Sales, Product, and Marketing teams to ensure alignment on customer goals and expansion opportunities.
• Proven capacity to steer organizational focus toward proactive management by monitoring customer engagement, product adoption, and business integration, rather than solely reacting to revenue outcomes.
• Demonstrated ability to deploy predictive health signals and early warning systems to drive proactive account intervention and mitigate business risk.
• Ability to manage the Customer Journey in line with Success Levels, ensuring capacity and efficiency in customer delivery.
• Strong analytical skills with experience in monitoring customer adoption health metrics and forward-looking indicators
• Proven ability to work cross-functionally, particularly in strengthening relationships with Sales and Renewal teams, and managing the Feature Request process with Product.
• Experience in managing and deploying post-sales "Experts" to support customer needs and reinforce team capabilities.
• Experience in managing the "At Risk" process, including the development and enforcement of playbooks for common risk areas, and fostering awareness across the GTM org and executive leadership.
• Excellent communication skills with the ability to serve as an Executive Sponsor for key customers within the region.
• Experience representing Customer Success at regional events and customer forums.
• Commitment to reinforcing the career model and professional development within the team.
• Ability to regularly travel within North America to meet with clients and team members as required (40%)

Salary range guidance for this position is: $220,000 - 300,000

The salary range listed does not include other forms of compensation or benefits (e.g. i.e. bonuses, commissions, stocks, health insurance benefits, etc.) offered to candidates. Visit our careers site for more information on benefits at Armis.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The AI team is focused on one of Stripe’s most strategic growth areas: enabling the monetization and scaling of AI-native and AI-enabled businesses. We’re in a unique position – partnering with the world’s most ambitious AI companies (the likes of OpenAI, Anthropic, NVIDIA, etc) building on the frontier of artificial intelligence -- across infrastructure, foundation models, agents, and applications -- to help them grow and commercialize globally using Stripe’s full financial stack.

As part of Stripe’s GTM / Sales organization, this team works closely with Product, Engineering, and Marketing to shape Stripe’s AI GTM strategy and ensure that the world’s leading AI companies -- from early-stage innovators to the largest public players -- choose Stripe as their monetization platform.

What you’ll do

• Work with existing Stripe customers in the AI Industry to develop and execute long-term sales strategies to expand Stripe’s revenue
• Own the full sales cycle, from business case development, to deal structuring and negotiating, to close
• Develop account plans and cross sell into your list of strategic AI customers, driving growth through expansion and new revenue streams 
• Drive deal strategy and commercial negotiations for large, complex renewals
• Develop relationships with executive stakeholders within your book of business, deeply understanding problems they are solving and helping drive to solutions
• Be responsible for account mapping and coordinating effective meetings with the appropriate external stakeholders expanding the customer relationship
• Lead and contribute to team projects to develop and refine our sales process and help shape the Stripe sales culture

Minimum requirements

• • 10+ years of sales experience, preferably selling a technical product, with a track record of top performance
  • 4+ years leading complex sales cycles with Enterprise organizations required
  • Ability to understand technical requirements and craft solutions across multiple products
  • Ability to develop and execute account plans spanning multiple business units across complex organizations
  • A knack for working well with a wide range of people, both internally and externally
  • Strong presentation skills, particularly for in-person meetings with multiple stakeholders
  • Proven ability to lead complex negotiations involving bespoke commercial agreements
  • Superior verbal and written communication skills
  • Ability to operate in a highly ambiguous and fast-paced environment
  • Strong interest in technology and a deep understanding of the space

Who we are 

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. 

About the team 

Product Sales is a team of deep functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. The Payments Product Sales team is tasked with driving revenue growth for products like Radar, Multiprocessor and LPMs. Our team is hiring an Account Executive, Product - BNPLs to drive sales for these LPMs.

What you’ll do 

As an Account Executive, Product, you will use your sales and product expertise to help drive growth of BNPLs. You will collaborate with product, engineering and marketing teams to develop deep product knowledge and drive strategic deals. You will be instrumental in leading in depth product discussions with existing and prospective customers – and building and executing against our go to market strategy. 

You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including C-level executives. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You’re as comfortable working with clients as with internal stakeholders. You’re excited to become an expert and to share your knowledge. You’re an organized self-starter, an excellent communicator who is highly analytical and has a track record for improving the processes and organizations around you. 

Responsibilities 

• Drive new business and revenue growth by selling BNPLs to a variety of businesses.
• Understand and articulate the value propositions of these products to key stakeholders, including technical teams and C-suite executives.
• Build and maintain relationships with clients, guiding them through the sales process and ensuring successful implementation of these BNPLs.
• Serve as both an internal and customer-facing expert on BNPLs and engage with cross functional teams (Partners, Post Sales, Product, Marketing and Engineering) to help drive and iterate the GTM strategy. 
• Synthesize and relay customer feedback and our findings to inform Stripe’s product roadmap.

Who you are 

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. 

Minimum requirements 

• 8 years of sales experience at a leading technology company and a track record of top performance.
• A proven ability to build strong collaborative working relationships with business partners internally and externally. 
• The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. 
• A proven ability to be a self-starter capable of driving business results without significant supervision. 
• An enthusiastic “roll up your sleeves” mentality. 
• Excellent verbal and written communication skills. 
• Strong presentation skills, particularly for in-person meetings with multiple stakeholders. 
• Proven ability to lead complex negotiations involving bespoke commercial agreements. 
• Ability to understand complex technical requirements and craft solutions across multiple stakeholders.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

What you’ll do

As a Billing Account Executive at Stripe, you will use your sales and product expertise to help drive growth through both existing and new to Stripe customers. You will collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You will be instrumental in leading in depth product discussions with existing and prospective customers – and building and executing against our go to market strategy.

Responsibilities

• Drive revenue to achieve and over perform on target and KPIs
• Lead new sales and upsell conversations of Stripe for existing and prospective customers.
• Drive strategic thought leadership within assigned territory to ensure user success and revenue growth 
• Deeply understand the sales process and competitors for Stripe, including software, hardware and payments.
• Serve as both an internal and customer-facing expert on Stripe, especially for your specialized products.
• Synthesize and relay customer feedback and our findings to inform Stripe’s product roadmap.
• Engage with Product, Marketing and User Operations teams to help amplify our growth trajectory.

Who you are

You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEO, CFO, and CTO. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You’re as comfortable working with clients as with internal stakeholders (including executives). You’re excited to become an expert and to share your knowledge. You’re an organized self-starter, an excellent communicator who is highly analytical and has a track record for improving the processes and organizations around you.

Minimum requirements

• 8+ years of sales or prospecting experience at a technology company and a track record of top performance.
• Owning a direct sales quota, with direct sales experience closing new business and/or expansion of existing users.
• A proven ability to build strong collaborative working relationships with business partners. 
• The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment.
• A proven ability to be a self-starter capable of driving business results without significant supervision.
• An enthusiastic “roll up your sleeves” mentality.
• Excellent verbal and written communication skills.
• Strong presentation skills, particularly for in-person meetings with multiple stakeholders. 
• Proven ability to lead complex negotiations involving bespoke commercial agreements. 
• Ability to understand complex technical requirements and craft solutions across multiple stakeholders.
• Excellent verbal and written communication skills.

Preferred qualifications 

• • 5+ years of experience specifically selling financial services or similar software.  
  • Experience in selling billing solutions. 
  • Proven ability to sell in a fast paced environment.

• Directly manage and cultivate a named account list while crafting comprehensive account plans aimed at winning and expanding business with upper middle market and enterprise companies.
• Build and sustain key relationships with C-level executives, ensuring the orchestration of appropriate executive touchpoints.
• Contribute to the development of our platform partnership strategy by establishing repeatable processes and scalable engagement models.
• Develop outbound strategies to create and nurture new business opportunities.
• Own the complete sales cycle, from lead generation to closing sales with upper middle market and enterprise clients.
• Coordinate and support the implementation of sold platforms and facilitate their effective utilization of Stripe products.
• Foster relationships with executive stakeholders at both new and existing clients.
• Collaborate with leaders across various functions (such as Engineering, Product, and Finance) to conduct complex product workshops and financial analyses.
• Lead and contribute to team initiatives aimed at developing and refining our sales process.
• Engage with Product and Engineering teams to shape and drive product strategy.

• A minimum of 3-6 years of sales or prospecting experience, ideally within a technology company, showcasing a consistent record of top performance.
• Directly manage and nurture a named account list and develop account plans for winning and expanding business with upper middle market and enterprise companies.
• Build and maintain key relationships with C-level executives while orchestrating the right executive touch points as well.
• Contribute to shaping our platform partnership strategy and building repeatable processes and scaled engagement models.
• Develop outbound strategies to create and nurture opportunities.
• Own the full sales cycle from lead to close for upper middle market and enterprise companies.
• Develop relationships with executive stakeholders at new and existing clients.
• Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyses.
• Lead and contribute to team projects to develop and refine our sales process.
• Engage with Product and Engineering teams to help drive product strategy.

Overview

The COO & Deputy Trust Officer will oversee the bank’s daily operational performance, ensure safe and sound delivery of stablecoin issuance, custody, reserve and settlement workflows, and help fulfill fiduciary obligations under OCC expectations (12 CFR Part 9).

Key Responsibilities

1. Bank Operations Leadership

• Lead all day-to-day operational functions for the trust bank including issuance operations, custody operations, reserve operations, reconciliation, and customer settlement flows.
  
  
• Design and maintain operational playbooks, business continuity procedures, and control frameworks aligned with OCC safety and soundness expectations.
  
  
• Oversee operational readiness for product changes, new asset types, new partners, and new currencies.
  
  
• Work closely with engineering to ensure operational workflows are ready to go.

2. Deputy Trust Officer Responsibilities (12 CFR Part 9)

• Support the Trust Officer in fulfilling fiduciary responsibilities for all custody and safekeeping activities.
  
  
• Oversee fiduciary recordkeeping, including account setup, segregation, ledger accuracy, and periodic reviews.
  
  
• Ensure trust operations meet OCC fiduciary standards, including §9.6 annual reviews, fiduciary audits, internal controls, and documentation.
  
  
• Act as acting Trust Officer when designated by the President/Board.

3. Operational Controls & Regulatory Compliance

• Implement and maintain OCC-aligned internal control systems across operations, custody, reconciliation, and settlement.
  
  
• Ensure compliance with GENIUS Act requirements related to issuance, redemption, and lawful-order execution.
  
  
• Partner with Compliance and CRO on operational risk testing, issue remediation, and supervisory responses.
  
  
• Maintain audit-ready documentation, operational logs, and evidence repositories for OCC examinations.

4. Cross-Functional Execution & Program Management

• Coordinate execution across engineering, legal, product, compliance, finance, and treasury teams.
  
  
• Lead operational readiness reviews for new features, new jurisdictions, and new integrations with custodians and banking partners.
  
  
• Drive cross-functional alignment on SLAs, exception handling, operational uptime, and incident root-cause analyses.

5. Third-Party & Vendor Oversight

• Oversee relationships with banking partners, reserve custodians, and critical vendors.
  
  
• Ensure all partners meet OCC third-party risk expectations.
  
  
• Maintain vendor performance dashboards, SLAs, due diligence packages, and ongoing monitoring.

6. Operational Resilience & Incident Response

• Own the bank’s operational continuity, incident management, and crisis playbooks.
  
  
• Lead triage and resolution of operational incidents, coordinating across engineering, custody, and compliance.
  
  
• Oversee post-incident assessments and ensure timely remediation.

7. Board and Executive Reporting

• Provide regular updates to the Board and Risk Committee on operational performance, control testing results, and emerging operational risks.
  
  
• Present metrics and KPIs related to mint/burn SLAs, reconciliation integrity, reserve operations, custodian performance, and operational incidents.

Qualifications

• 10+ years of experience in bank operations, trust operations, custody operations, or payments operations in a regulated financial institution.
  
  
• Proven experience managing high-volume, control-heavy operational environments.
  
  
• Deep familiarity with OCC regulatory standards, fiduciary banking requirements (12 CFR Part 9), and digital asset custody expectations.
  
  
• Experience with blockchain-based transaction flows, mint/burn operations, or digital asset custody preferred.
  
  
• Exceptional operational discipline and documentation skills.
  
  
• Strong collaboration and communication abilities, including experience working with auditors and federal regulators.

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success.

We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe’s largest users including Enterprises, Digital Natives, and SaaS Platforms. We also work with the world's most innovative startups and mid market users to position our offerings and solutions for their use cases. 

At Stripe, managers grow teams and inspire them to do outstanding work. This leader must be a driver who loves building teams and growing businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams. As head of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells and cosells. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business results. You will lead from the front and drive outcomes for our users. 

What You’ll Do

Responsibilities

• Business and technical thought leader able to partner and drive the strategy and execution plan for the segment, working with cross functional partners
• Recruit, hire, lead, retain and coach a world class pre sales team.  Be an advocate for presales within the organization
• Align with a leader for the business line to understand trends and share insights for Stripe’s leadership and product teams
• Nurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment
• Define and drive success for your team by empowering them to nurture and grow existing business through upsells and cross sell motions
• Partner closely with Sales, Marketing and Technical Teams (Professional Services, Partners, Product, Development, etc) to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue retention and growth
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Serve as an executive champion and lead EBCs with important customer base
• Maintain a strong internal relationship with the product teams and champion the voice of our users and customers to influence product direction and feature priorities
• Drive collaboration across teams to influence and unify stakeholders at all levels of the organization
• Lead and support the team in complex evaluations, problem solving and challenging customer environments
• Build processes to measure the performance and impact of the Solutions Architecture Team and ensure that the team is optimized to meet rapidly evolving business needs
• Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements 
• Represent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices
• Act as an escalation point for pre-sales and post sales technical issues that arise

Minimum Requirements

• You must have at least 3+ years of pre-sales leadership experience and 10+ years’ experience within a technical sales function
• A track record of building and leading world-class solution architecture/ engineering  teams ideally in a SaaS or usage-based businesses
• Experience working with Enterprise, Digital Native, SaaS Platform business models 
• Energy, enthusiasm, and passion for making customers successful
• Previous technical sales experience with APIs and/or payments industry experience
• Strong executive presence and ability to foster deep relationships with our users
• Bachelor's degree or equivalent military experience required
• Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Global Executive Marketing team creates experiences for the executive audience that build advocacy and trust, strengthen relationships, and generate revenue. We understand the executive audience and create content and experiences to programmatically reach them, helping Stripe attract, grow, and retain our most strategic users. The team is composed of three functional groups - 1) Executive Briefings, 2) Executive Programs and 3) Executive Content - that work together to help users learn more about Stripe and discover new areas for collaboration.

What you’ll do

As a member of the Executive Briefing team, you will be on the ground floor defining the strategy of our program and leading the evolution of our executive briefings in our South San Francisco HQ. You’ll be collaborating with Stripe executives, sales teams, product management and engineering teams across geographies to ensure continuous program innovation and enhanced offerings that allow our team to scale in support of the rapid growth in global commerce.

Responsibilities

•  Evolve our global executive briefing motion: You will be a co-lead for our AMER executive briefings and will lead the charge to advance our strategy. You will build upon the program's foundation and evolve our offerings to exceed the expectations of our customers and key internal stakeholders.
• Elevate the in-person briefing experience: You will be the face of our executive briefing center (EBC) in our office in South San Francisco. You will work with workspace and account teams to continuously elevate the experience we are delivering to executives that visit us in the space. 
• Build a trusted relationship with go-to-market teams. You’ll serve as a primary contact and partner to sales teams, provide guidance on executive briefings and manage priorities/expectations at every stage of the customer lifecycle.
• Design the customization of high-quality executive engagements. You are customer-obsessed and listen closely to our customers to understand their unique challenges. You connect with expert Stripe teams to collaborate and deliver inspiring narratives within our executive engagements. You will customize agendas and content to ensure briefings run effectively in virtual and in-person settings.
• Share customer feedback with sales and product teams: You’ll become an expert in the needs of customers and the expectations across the industry, documenting feedback that will influence product strategy and sales priorities.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• BA/BS degree (in lieu of degree, 4 years of relevant work experience)
• 6+ years of executive briefing, consulting or marketing experience, preferably in B2B scenarios. Experience in executive engagement programs, strategic partnerships, sales or sales enablement is a plus
• Strong cross-functional collaboration skills with Leadership, Sales, Product, and Marketing teams to produce user-centric engagements
• Excellent problem-solving, critical thinking, written and verbal communication, and analytical skills
• Efficient project management experience. You have a strong track record of driving simultaneous projects and multiple initiatives
• High energy and infectiously optimistic attitude. Works well under pressure, meets tight deadlines and doesn’t get phased by rapidly changing environments

Preferred qualifications

• Experience in the payments, financial technology, or adjacent industries or marketing FinTech solutions or marketing to FinTech companies
• Experience managing multiple vendors including catering, swag suppliers, etc
• Experience at a highly dynamic, high-growth tech company or consulting firm
• Experience working as part of an international team, split across multiple time zones.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Finance & Strategy team is a key thought partner to Stripe’s product leaders. We bring financial rigor, strategic clarity, and analytical depth to the decisions that shape Stripe’s product portfolio and long-term growth strategy.

The Payments Products Finance & Strategy team sits at the intersection of Payments and Agentic Commerce. The team is increasingly evaluating opportunities across the entire Stripe Payments portfolio with rapidly evolving market dynamics as new agentic commerce tools and behaviors form.  These areas require a finance leader who can operate across different stages of maturity, bring structure to complexity, and drive financial outcomes in an ambiguous environment.

What you’ll do

We're seeking a seasoned finance leader to lead our Agentic Commerce ambitions, both internally and externally. You’ll partner with product and engineering leads for Agentic Commerce, acting as a trusted financial and strategic advisor.  You’ll be a thought partner in developing frameworks for how to assess the evolving landscape, identify areas for growth and drive investment frameworks / strategic insights that enable Stripe to best capture this opportunity.  

This is a highly cross-functional role and requires the ability to understand the different needs in each organization and translate technical language into concise commercial insights.  Moreover, you’ll build the analytical infrastructure leveraging AI and tooling, to ensure this team delivers system-level improvements in how we deliver insights going forward.

Responsibilities

• Act as a financial and strategic advisor to the business, building investment cases and business plans, and evaluating business performance.  
• Create executive-ready presentations that tell the “investor narrative” taking into account internal data as well as external resources 
• Support new business / product launches, helping drive strategy and decision-making by bringing rigorous driver-based financial analyses / frameworks and product and industry expertise to help product leaders evaluate tradeoffs and shape strategic roadmaps. 
• As the business matures, establish and maintain key business metrics and KPIs to measure performance of new products.
• Lead the quarterly forecast and annual strategic financial planning process.
• Develop long range financial models with scenario analysis and actionable recommendations on growth, monetization and where to prioritize investments. 
• Present performance in business forums, highlighting drivers, risks and actionable insights.
• Drive process improvement and analytics scalability, partnering cross-functionally to evolve data infrastructure, reporting and analytics.
• Identify opportunities to leverage AI and automation to enable the team to operate at the leading edge of financial analysis.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• At least 10+ years of relevant experience within strategic finance, ideally at a high-growth technology company and/or with prior experience in hedge funds, sell-side, or VC with strong analytical background (i.e. investment banking)  
• B.A. or B.S degree in related field
• Exceptional analytical capabilities and business acumen, with the ability to simplify and distill complex information in a rigorous but consumable way
• Ability to create polished, executive- and investor-ready presentations that communicate complex narratives clearly and concisely with high impact
• Broad exposure to multiple industries and sectors; experience in technology, SaaS, or AI is a plus
• Proven ability to build strong collaborative working relationships with business partners and executives; you are seen as a trusted and objective advisor
• An enthusiastic self-starter with a "roll up your sleeves" mentality
• Ability to manage multiple work streams and maintain high performance under tight timelines
• Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment
• Experience with SQL or a willingness to learn
• Excellent verbal and written communication skills

Preferred qualifications

• Deep understanding of payment and card networks economics
• Experience as a finance business partner supporting a partnerships or deal-making function

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Finance & Strategy team is an integral thought partner to Stripe’s core functional leaders.  We bring understanding and predictability to Stripe’s bottom line financials.  We work cross functionally across many surfaces at Stripe and help steward Stripe’s resource investments to improve the durability of our long term financial performance.

What you’ll do

We’re hiring a seasoned finance leader to run Central GTM Finance & Strategy on the GTM F&S team. You will lead global planning, consolidation, metrics & analytics, and strategic initiatives that scale GTM finance operations. This role partners closely with Global Sales leadership to guide go-to-market strategy, improve forecasting accuracy, optimize investments, and accelerate enterprise growth as Stripe expands internationally.

Responsibilities

• Lead and develop a team of eight finance professionals supporting Global Sales; deliver insights across user-level performance, sales productivity, pipeline conversion, quota attainment, and strategic account planning to support recurring business reporting cadences.
• Provide finance leadership for global sales support functions including Solution Architecture, Customer Success, Renewals, and GTM Operations.
• Own global forecasting, planning, and budgeting for Sales; surface actionable insights that inform investment decisions and drive sales efficiency.
• Define and maintain key business metrics and KPIs to monitor health and proactively flag risks and opportunities.
• Use data-driven analysis to diagnose performance, recommend actions to accelerate revenue growth and margins, and optimize investments.
• Partner with Sales, Sales Operations & Strategy, and Marketing to evaluate ROI of GTM initiatives and customer acquisition strategies.
• Build dynamic financial and operating models to assess new sales motions, pricing changes, large enterprise deals, and regional expansion scenarios.
• Work with leadership to create long-range planning models that align team strategy with GTM and company priorities.
• Design, scale, and implement reporting and dashboards that track funnel metrics and primary investment drivers.
• Independently run complex SQL queries and perform hands-on analysis of raw data to validate models, uncover root causes, and produce actionable insights.
• Leverage AI and generative tools to speed analysis, automate repetitive tasks, surface insights, and synthesize recommendations.
• Drive process automation and data streamlining to improve reporting accuracy and decision velocity.
• Contribute to quarterly business reviews and long-range planning with scenario analysis and strategic recommendations.
• Translate complex financial and sales data into clear, concise narratives for executive audiences.

Who you are

You’re an analytical, execution-oriented finance leader with strong business acumen and a passion for GTM strategy. You thrive in fast-moving, ambiguous environments and balance strategic thinking with hands-on work. If you want to help Stripe scale its enterprise footprint and drive decisions through data, we want to hear from you.

Minimum requirements

• 10+ years in FP&A, Strategic Finance, or GTM Finance supporting enterprise sales teams.
• Proven ability to analyze pipeline health, forecast revenue, and model user and sales dynamics in complex B2B settings.
• Track record of partnering with senior GTM leaders and influencing decisions through financial insight.
• Strong financial modeling experience and familiarity with large, multi-variable planning tools.
• Proficiency in SQL to independently query and manipulate complex datasets.
• Analytical fluency at scale; comfortable working directly with large, complex datasets (not just financial models) to independently validate outputs, diagnose root causes, and drive conclusions in close partnership with Engineering, Data Science, and Analytics teams. 
• Ability to navigate ambiguous, evolving data environments; experience identifying non-obvious data pitfalls, understanding how data flows across systems, and building reliable analyses in settings where infrastructure and tooling are still maturing. 
• Minimum 3 years of people management experience with success leading high-performing finance teams.
• Excellent communication and presentation skills; ability to distill complex concepts into clear, actionable insights.
• Comfortable operating in fast-paced, ambiguous environments; able to balance strategy with tactical execution.

Preferred qualifications

• Experience working at a high-growth technology or financial services company
• Anaplan, Tableau or other equivalent application experience
• Advanced SQL skills
• Experience in data visualization and dashboarding

Who we are

Stripe is a financial infrastructure platform powering millions of the world’s most innovative companies—from iconic global enterprises to high-growth B2B platforms. Our mission is to increase the GDP of the internet, and fulfilling that mission requires world-class leaders who can build, coach, and scale high-performing teams.

About the team

The Enterprise Platforms Sales team partners with B2B software platforms to help them monetize and scale payments, embedded financial products, and marketplace experiences using Stripe Connect and Stripe’s broader financial infrastructure suite. The team drives new business in one of Stripe’s most strategic and complex sales motions, selling to product-led, API-first software companies that serve other businesses at scale.

Your team will own:

• Enterprise new business acquisition
• Complex multi-party, multi-product deal cycles
• C-level engagement across product, engineering, and finance
• Platform strategy, monetization design, and GTM alignment

This role is for a leader who thrives in ambiguity, excels in a highly technical product environment, and is motivated by building repeatable excellence.

What you’ll do

As the Head of Industry Pursuits for Enterprise Platforms, you will build, scale, and inspire a team of world-class Account Executives responsible for winning and expanding Stripe’s most strategic B2B platform relationships.

Core responsibilities

• Lead, develop, and retain a high-performing team of enterprise sellers with platform, payments, and technical product experience
• Build a culture of ownership, curiosity, operational rigor, and user-first thinking
• Drive accountability around metrics, forecasting accuracy, and pipeline quality
• Own territory strategy, segmentation, and coverage planning to prioritize high-value platform categories
• Build an operating cadence centered on pipeline reviews, forecast calls, and strategic deal support
• Ensure excellence in multi-threading, commercial design, executive alignment, discovery, solution mapping, and monetization strategy
• Guide outbound strategy, named-account penetration, and top-of-funnel rigor
• Ensure strong account planning and whitespace identification
• Partner closely with Marketing, Revenue Operations, and Strategy to create scalable motions
• Bridge Sales with Product and Engineering through structured customer feedback
• Influence product roadmap priorities and co-develop GTM approaches for new capabilities
• Build technical depth across the team so AEs can lead product workshops with CTOs, COOs, CPOs, and platform architects
• Support top strategic deals through strategy, executive alignment, monetization modeling, and custom commercial structures
• Unblock cross-functional dependencies across Legal, Product, Risk, Finance, and Executive stakeholders
• Set standards for discovery quality, technical solutioning, and narrative development
• Build individualized growth plans for each AE and create coaching frameworks for discovery, technical depth, and executive storytelling
• Develop future leaders and support AEs in progressing into expanded roles

Who you are — Qualifications

• 15+ years in enterprise technology sales with 7+ years leading and scaling enterprise teams
• Proven leadership of sellers driving complex, multi-party, multi-product enterprise deals with C-level stakeholders
• Experience selling API-first or deeply technical software
• Ability to teach, coach, and inspect excellence in multi-threading, executive alignment, financial modeling, value articulation, monetization strategy, and technical payment infrastructure
• Track record of developing talent and promoting AEs into expanded roles
• Experience operating in high-growth, ambiguous environments with evolving processes
• Deep interest or experience in fintech, payments, or financial infrastructure
• Ability to partner effectively with product, engineering, and executive teams
• Exceptional communication skills, including translating complex technical concepts clearly

Nice to have

• Experience selling to B2B SaaS platforms, marketplaces, or embedded finance teams
• Knowledge of payment economics, pricing models

About the role

Descript is redefining how teams create, collaborate, and communicate with video and audio. As we scale and accelerate adoption across the enterprise, we are seeking an exceptional Sales Director for the US to lead this next chapter of growth. This is a rare opportunity to build, mentor, and inspire a high-performing team of Account Executives as they partner with some of the world’s most innovative companies—helping them transform how they produce content with AI-powered workflows.

As a senior sales leader at Descript, you will be a key architect of our go-to-market expansion. You will set a high bar for excellence in hiring, coaching, and developing top sales talent. You’ll cultivate a culture centered on strong fundamentals, disciplined execution, and an unwavering commitment to customer success. Your leadership will shape how enterprise organizations adopt AI-driven video creation at scale—and you’ll play a pivotal role in building one of the most elite GTM organizations in SaaS.

If you’re driven to build category-defining teams, thrive in fast growth environments, and want to leave a lasting mark on the future of AI-powered content creation, we’d love to meet you.

What you’ll do

Team Leadership & Growth

• Build, lead, and coach a US-based team of Enterprise Account Executives focused on landing and expanding high-value customers.
• Set clear expectations, operating rhythms, and performance standards to consistently deliver and exceed ARR targets.
• Cultivate a high-trust, high-accountability environment where top performers can do the best work of their careers.

Sales Strategy & Execution

• Own pipeline health for your segment, ensuring predictable future revenue through rigorous qualification, forecasting, and deal inspection.
• Drive a strong outbound and pipeline-generation culture; ensure every rep has mastery of PG fundamentals and takes ownership of top-of-funnel creation.
• Refine and implement strategic account plans to deepen executive-level engagement, unlock new use cases, and accelerate expansion.

Cross-Functional Collaboration

• Partner closely with Marketing, Product, and Customer Success to align on messaging, customer outcomes, lifecycle strategies, and enterprise motion efficiency.
• Provide structured feedback to GTM and Product leadership—grounded in customer insights—to influence roadmap and narrative development.

Talent Acquisition & Development

• Proactively recruit, nurture, and hire exceptional enterprise sales talent; all leaders at Descript are expected to build strong recruiting pipelines.
• Develop a repeatable operating model for onboarding, training, and coaching to ensure long-term rep success and rapid productivity.

What you bring

• Extensive experience leading enterprise sales teams with quotas and a track record of landing and expanding complex accounts.
• Deep expertise in pipeline generation, outbound sales motions, and building rigorous sales operating cadences.
• Experience with value-driven, methodological sales processes (e.g., MEDDPICC, Command of the Message).
• A strong history of proactively recruiting, headhunting, and developing top-performing SaaS sellers.
• Successful prior experience as a top-performing Enterprise AE before moving into leadership.
• Experience in high-growth B2B SaaS environments, and a passion for the pace, ambiguity, and opportunity that come with scale.
• Superior organization, prioritization, and time management skills.

The base salary range for this role is $150,000-$200,000/year. Final offer amounts will carefully consider multiple factors, including prior experience, expertise, location, and may vary from the amount above.

#LI-Remote

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Have you ever had that green-light feeling? When you hit every green light and the day just feels like magic. CLEAR's mission is to create frictionless experiences where every day has that feeling. With more than 30+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you - unlocking easier, more secure, and more seamless experiences - making them all feel like magic.

The Enterprise Account Executive will drive C1’s growth by identifying, structuring, and closing strategic deals with large enterprise organizations. This role will expand CLEAR’s networked identity platform across industries by building high-impact relationships and delivering scalable, revenue-generating deals.

What you'll do:

• Drive enterprise growth by sourcing, developing, and closing strategic partnerships across key industries
• Own the full deal lifecycle from prospecting through negotiation, contracting, and launch
• Build and manage a robust enterprise pipeline, leveraging outbound efforts, industry relationships, and market insights
• Partner cross-functionally with Product, Legal, Security, and Partner Success to align solutions with partner needs and CLEAR capabilities
• Represent CLEAR externally through executive meetings, industry events, and thought leadership to strengthen market presence

How you'll measure success:

• Total contract value (TCV), annual contract value (ACV), and revenue generated from enterprise partnerships
• Pipeline growth, conversion rates, and deal velocity across enterprise opportunities
• Number of new enterprise logos and expansion within existing partners
• Successful launch and activation of enterprise partnerships

What you're great at:

• 8+ years of experience in enterprise business development, partnerships, or B2B sales within SaaS, identity, fintech, or enterprise technology
• Proven track record of sourcing, negotiating, and closing complex, high-value enterprise deals
• Strong executive presence with the ability to influence C-suite stakeholders and build long-term relationships
•  Exceptional negotiation and deal structuring skills, with deep understanding of enterprise contract dynamics
• Strategic thinker who can navigate ambiguity, prioritize opportunities, and execute with urgency

How You'll be Rewarded:

At CLEAR, we help YOU move forward - because when you’re at your best, we’re at our best. You’ll work with talented team members motivated by our mission of making experiences safer and easier. Our offices are bright and energetic with an open concept and plenty of conference rooms and casual co-working spaces. We also offer catered lunches every day and have fully stocked kitchens. Outside of the office, we invest in your well-being and learning & development with stipends and reimbursement programs. 

We offer holistic total rewards, including comprehensive healthcare plans, family-building benefits (fertility and adoption/surrogacy support), flexible time off, annual wellness stipend, free OneMedical memberships for you and your dependents, a CLEAR Plus membership, and a 401(k) retirement plan with employer match. The on-target compensation range for this role is $150,000 - $350,000, depending on levels of skills and experience. This range includes our competitive commission potential, subject to the terms of the applicable commission plan at any given time.

The on target earning range represents the low and high end of CLEAR’s range for this position. OTE will vary depending on various factors which include, but are not limited to location, education, skills, experience and performance. The range listed is just one component of CLEAR’s total compensation package for employees and other rewards may include annual bonuses, commission, Restricted Stock Units

CLEAR provides reasonable accommodation to qualified individuals with disabilities or protected needs. Please let us know if you require a reasonable accommodation to apply for a job or perform your job. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

We are committed to a transparent and secure hiring process. All communications related to this role will come directly from a CLEAR employee through valid CLEAR channels (e.g., a valid @clearme.com email address or verified CLEAR LinkedIn profile). We encourage candidates to remain alert to job scams and to report any suspicious activity.

#LI-Onsite

As a Customer Success Manager in our Retail team you will be part of a team managing some of the world’s biggest and most recognizable brands.

WHAT YOU'LL DO

• Partner with Account Executives to ensure commercial alignment & drive client renewals, retention & net retention targets for your customers
• Be your customers’ main point of contact and trusted advisor at Braze
• Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
• Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
• Proactively analyze your customer product usage to identify opportunities and risks to account health  
• Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
• Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
• Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
• In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
• Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.
• You will likely spend time onsite with customers and may travel [internationally]

Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.  

WHO YOU ARE

You are passionate about customer success and find satisfaction in helping your customers achieve great things.  You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees.

• You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
• You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
• You’re known for being a “team player.” We just can’t emphasize this enough
• You build great relationships with colleagues and customers
• You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
• You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
• You have excellent time management skills
• You have domain knowledge of two or more of the following:  SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc
• 2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $94,620 - $102,000/year, with an expected On Target Earnings (OTE) between $114,275 - $120,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a West Coast territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

About Loop

Loop is a domain-specific AI company specialized in logistics and the physical economy. By leveraging verticalized AI, Loop transforms operational and financial signals within logistics data into structured insights that drive automation, financial transparency, and supply chain optimization at scale. Their solutions support enterprise shippers in modernizing back-office operations and uncovering hidden value within complex logistics networks.

Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Flexport, and 50 industry-leading angel investors. Our team brings subject matter expertise from companies like Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and long-standing industry leaders like C.H. Robinson.

About the Role

As a Senior CSM at Loop, you will own a portfolio of our most strategic, global customers—responsible for retention, expansion, and long-term partnership value.

This is a highly autonomous role. You’ll act as a trusted advisor to executive stakeholders, lead complex cross-functional engagements, and ensure customers realize measurable ROI from Loop across their supply chain.

What You’ll Own

• Own a portfolio of enterprise and global accounts, managing complex orgs and stakeholders
• Drive renewals and expansion, including identifying, building, and closing upsell opportunities in partnership with Sales 
• Build relationships with senior stakeholders (Director → C-suite) and act as a strategic advisor
• Lead Executive Business Reviews (EBRs) focused on ROI, insights, and clear recommendations
• Translate data into actionable insights that drive cost savings and operational improvements
• Partner cross-functionally with Product, Engineering, Ops, and Sales to deliver customer outcomes
• Advocate for customers and influence product direction based on enterprise needs
• Proactively identify risks, gaps, and opportunities across accounts and drive  action

About You

• 6+ years of relevant Customer Success, Account Management, or similar roles (logistics/supply chain, B2B SaaS, or payments preferred)
• Proven track record owning renewals and driving expansion (clear examples required)
• Experience managing enterprise and/or global accounts with complex stakeholders
• Strong executive presence and ability to influence senior leaders
• Highly autonomous — able to prioritize, problem-solve, and drive outcomes independently
• Analytical and data-driven, with the ability to translate insights into business value
• Excellent communication skills — clear, concise, and executive-ready
• Bias for action and comfort operating in ambiguity

Benefits & Perks

• Premium Medical, Dental, and Vision Insurance plans, premiums are covered 100% for you
• 401k plan
• Unlimited PTO
• Generous professional development budget to feed your curiosity
• Physical and Mental fitness subsidies for yoga, meditation, gym, etc

#LI-LOOP

About the Role

This role is for someone who wants to own the technical win. As a Senior Enterprise Solutions Engineer at Hightouch, you will partner with your Account Executives to drive the full technical sales motion from deep discovery and architectural solutioning to tailored product demonstrations and rigorous technical validation. You will own relationships with technical champions, co-develop account strategy, and guide customers to our solutions by navigating complex, multi-stakeholder buying committees and running competitive enterprise sales cycles. We leverage a disciplined value-selling motion, and are looking for deep experience in enterprise sales cycles where you have had to earn the technical win, not assume it.

Hightouch sits at the intersection of two powerful technological shifts: the rise of agentic AI and the maturation of the cloud data warehouse. We are solving real, complex problems at the intersection of marketing and data. As a senior SE, you will become a product expert, a trusted advisor to enterprise buyers, and a meaningful contributor to a team that is still early in building something significant.

What You’ll Do

• Lead technical discovery to deeply understand a customer’s data architecture, marketing workflows, and business objectives; and translate that into differentiated requirements and a compelling solution design.
• Design and deliver tailored product demonstrations and architectural solutions spanning Hightouch’s Customer Studio, Identity Resolution, Match Booster, and Agentic Marketing Platform.
• Run proof-of-concept engagements end-to-end: scoping, designing, executing, and validating with the discipline and rigor required to close complex enterprise deals.
• Build deep technical relationships with data engineers, architects, and marketing technologists becoming their trusted advisor.
• Navigate complex buying committees, engaging confidently with technical teams, marketing leaders, and C-suite executives

What Success Looks Like

Quickly build technical expertise, moving from foundational product, use case, and demo fluency in the first three months to independently closing deals and solving complex, multi-product problems within six months. You will begin contributing beyond your own deals and raising the collective bar for the team within a year.

What We’re Looking For

Required

• 7+ years of progressive enterprise pre-sales or solutions engineering experience, including complex solution architecture across multi-stakeholder buying cycles.
• Demonstrated ability to lead technical discovery, architectural whiteboarding, and solution design with both technical and business audiences, including C-suite stakeholders.
• Deep familiarity with modern data ecosystems: cloud data warehouses, data modeling, data engineering, integrations, and APIs - and the ability to navigate a customer’s data architecture confidently without needing to be a hands-on practitioner.
• Proven ability to build technical champions and influence complex buying committees across engineering, marketing, and executive levels.
• Experience in competitive enterprise sales motions. Familiarity with MEDDPICC, Command the Message, or equivalent value-selling frameworks is a strong plus.
• Intellectual curiosity, high ambition, and humility. You want to keep getting better, and you are honest about what you do not yet know.
• A team-first orientation where you elevate the people around you, operate within shared frameworks and processes, and measure yourself by more than your own quota.

Bonus

• Hands-on experience with Customer Data Platforms (CDPs), Marketing Automation, Data Warehouses, or similar technologies at the integration, architecture, or use case level.
• Background collaborating with data engineering, science, or analytics teams, either as a customer or in a prior role.
• Experience in a high-growth B2B SaaS company scaling through a significant inflection point.

Why Hightouch

We are building something that has the potential to redefine how companies use data to drive marketing outcomes. We’ve doubled in size each of the last three years, earned recognition as a Gartner Magic Quadrant leader in CDP, and have been acknowledged in the top 10 of the Forbes Best Startups list the last two years.

Beyond the market position and the customer list, what makes this team worth joining is the culture and values. Two core values exemplify how this team operates:

Forever Hungry — We are ambitious and we celebrate wins, but we are never fully satisfied. We are always looking for ways to push further, move faster, and do more for our customers and each other.

Raising the Bar — We have high expectations for performance and believe in having exceptional talent in every position. We look deeper than credentials, prioritize trajectory over pedigree, and invest in people who make everyone around them better.

As a senior SE at Hightouch, you will have the autonomy to shape your territory, the product complexity to do technically meaningful work, and a team around you that makes it worth showing up for.

Compensation

On-Target Earnings: $220,000–$270,000 annually
Base Salary: $154,000–$189,000 annually

We also offer meaningful equity compensation in the form of ISO options, with early exercise and a generous 10-year post-termination exercise window.

* Travel required for customer and team engagements.

The Customer Problem

When you open Spotify, the homepage is different for every user. When you browse Nike's site, products are ranked by what Nike thinks you'll buy. When you log into Chase, offers are tailored to your spending. This is web and mobile personalization: deciding in real time what each customer sees inside your product. It directly moves conversion, retention, and revenue at the point where customers are already engaged.

Almost nobody does it well outside of companies that build it from scratch. A single experiment (testing whether high-spend users convert better seeing a loyalty upsell on the account page) requires an analyst to build the segment, a PM to write targeting rules, a designer to create variants, an engineer to instrument the test, and someone to monitor results. Most teams run 5–10 per quarter and end up with a handful of static rules covering a fraction of their users.

The tools that exist (Optimizely, Adobe Target) handle infrastructure but don't solve the coordination problem. Every experiment, audience, and piece of content still requires manual configuration. They also force companies to duplicate customer data into a proprietary store, adding months of implementation and permanent vendor lock-in.

Why Agents are the Solution

The shift from "AI assists a step" to "AI owns a workflow" is already happening in software engineering. Personalization is ready for the same shift.

Today: A growth team testing whether high-intent visitors convert better with a comparison page spends 2–4 weeks coordinating across tools and people. They run maybe 8 experiments that quarter.

With agents: The growth lead describes the goal. An agent identifies the audience from existing customer data, generates variants informed by past performance, configures the experiment with holdout groups, launches it, monitors significance, and reallocates traffic. The human reviews before launch. Calendar time: hours. The same team runs 50+ experiments per quarter because the coordination cost drops to nearly zero.

Agents handle the full chain as one workflow: audience, content, experiment, optimization. Instead of a bunch of manual steps, agents rethink this as a continuously improving closed loop.

Why Hightouch, Why Now

More than 1,000 enterprises—like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, use Hightouch to run their marketing. Earlier this year we launched the Agentic Marketing Platform with two pillars:

• Agentic Advertising Studio. Agents analyze performance, competitor creative, and brand guidelines, then assemble ad concepts across Meta, Google, TikTok, and LinkedIn.
• Agentic Lifecycle Studio. Agents identify lifecycle opportunities, draft audiences, assemble on-brand email and SMS campaigns, and orchestrate them through Braze, Iterable, Salesforce, and Adobe.

Advertising covers paid media. Lifecycle covers email, SMS, and push. Agentic Personalization is the third pillar: what customers experience inside the website and mobile app. Different buyer (product and growth teams), different workflow (real-time experimentation), different technical surface (browser SDKs and edge delivery). Same agent infrastructure and data foundation.

What no competitor can replicate:

• Agent orchestration. 25+ specialized skills for audience building, content generation, campaign analysis, and multi-step workflow coordination.
• Content assembly. Agents search existing asset libraries for reusable on-brand content before generating anything new, which is what makes output trustworthy enough for enterprises to ship.
• Marketing and brand context. Persistent layer connecting customer data, brand guidelines, creative assets, and performance history so agents operate grounded in how the business works.
• Real-time data infrastructure. Low-latency personalization API, sub-second audience evaluation, ML-powered optimization and recommendations, event pipeline processing millions of events daily.

The Role

Founding Product Manager for Agentic Personalization: Hightouch's third major pillar and biggest new investment. You define the product, the sequencing, and the go-to-market.

• Customer discovery. Deep engagement with product and growth teams at enterprise companies to understand how they personalize web and mobile today, and what would earn their trust in an agent-driven approach. Translate into a roadmap tied to revenue milestones.
• Define the agent experience. What agents do autonomously (segments, variants, experiments, traffic allocation) vs. what needs human approval (production launches, brand-sensitive content). Design the feedback loop that builds trust over time.
• Scale the GTM. Co-own pipeline, join customer calls, shape competitive positioning, partner with CS on implementation playbooks.

High-visibility role working directly with founders and executive team.

What We're Looking For

• Zero-to-one track record. Products you built from nothing to meaningful revenue, ideally at a B2B SaaS company. Domain matters less than evidence you can find product-market fit under uncertainty.
• Technical depth. Can evaluate architectural tradeoffs, debate infrastructure decisions with senior engineers, and reason about things like batch vs. real-time and caching strategies at the level of product decisions.
• Commercial instinct. Think in terms of pipeline, conversion, and expansion. Build roadmaps that map to revenue targets.
• Speed. Small team, high autonomy, tight cycles. We use AI heavily in our own workflows.
• Cross-functional trust. This spans engineering, design, sales, CS, and leadership. You drive clarity from ambiguity.

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $240,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About the Role

Are you excited about redefining how brands plan, activate, and measure media in a world powered by data and AI? Do you love translating complex adtech and data concepts into clear, compelling stories for advertisers, agencies, and publishers?

We’re looking for a Senior Product Marketing Manager, AdTech to own the go-to-market strategy for Hightouch’s adtech solutions across our Composable CDP, Match Booster, and Agentic Advertising Studio product lines. In this role, you’ll be the connective tissue between our product, marketing, and sales teams and the broader adtech ecosystem, including executive leadership, adtech & martech teams, agencies, and media partners.

You’ll define positioning and messaging, develop thought leadership, launch campaigns, build sales enablement, and champion the voice of media buyers and media sellers across the company. If you’re a marketer who speaks the language of audiences, conversions, ROAS, and incrementality, and you’re energized by data and AI, this role is for you.

What You’ll Do

• Own the end-to-end go-to-market strategy and execution for Hightouch’s AdTech products, integrations, and industry solutions.
• Conduct customer, partner, and market research to identify unmet needs, quantify opportunities, and sharpen how our products win versus alternatives.
• Develop compelling competitive and category narratives around topics like signal loss, identity and audiences, measurement, and AI-driven media optimization.
• Create and refine differentiated positioning and messaging for key media buyer and media seller personas (e.g., advertising, product, and data teams).
• Translate complex technical capabilities (identity resolution, onboarding, clean rooms, conversion APIs, etc.) into clear, outcome-focused value propositions for prospects, customers, and internal teams.
• Build and maintain simple, repeatable messaging frameworks and battlecards that help Sales and partners win AdTech- and media-led deals.
• Create, maintain, and continually improve core GTM assets that bring our positioning to life, including website messaging, decks, and sales enablement materials.
• Drive creation of thought leadership and growth content, including case studies, product announcements, op-eds, and blog posts that showcase how Hightouch improves media performance and drives advertising revenue.
• Partner closely with Growth Marketing and Sales to develop and execute account-based programs that generate new pipeline and expand existing customers.
• Externally evangelize Hightouch and our AdTech story at field events, customer briefings, partner enablement sessions, and webinars.

What We’re Looking For

• Experience in advertising or adtech: 5+ years leading advertising go-to-market or working as a paid media practitioner (as a media buyer or seller).
• Product marketing or solutions ownership: 3+ years owning product marketing, solutions, or sales enablement for an AdTech offering (e.g., SaaS platform, agency solution, or enterprise-owned media solution).
• Enterprise B2B background: Experience marketing, selling, or solutioning for enterprise companies, ideally focused on marketing, advertising, or data teams.
• Deep media & AdTech subject-matter expertise: Strong understanding of modern media channels, data strategies, and technology across paid social, search, programmatic, CTV/OTT, retail media, and/or measurement. Fluency talking about pixels, audiences, conversions, identity, clean rooms, attribution, lift, and optimization strategies with both marketers and technical stakeholders.
• Proven go-to-market execution: Demonstrated track record driving go-to-market for technical products or solutions, including positioning, launch planning, content and asset creation, and cross-functional execution.
• Market and competitive insight: Experience researching customer needs and market dynamics in advertising and adtech, and using those insights to sharpen positioning and prioritize opportunities.
• Communication & storytelling: Excellent written and verbal communication with both technical and non-technical executive stakeholders. Ability to synthesize complex concepts into clear, concise narratives and assets (slides, one-pagers, talk tracks) that help Sales and partners sell.
• Cross-functional leadership: Comfortable driving alignment across Product, Sales, Marketing, and Partnerships, influencing without authority, and keeping projects moving in a fast-paced environment.

Bonus If You Have

• Direct experience running paid media campaigns or media sales teams.
• Experience with identity, data clean rooms, or measurement and analytics (MMM, MTA, incrementality testing, or experimentation frameworks for media).
• Previous experience in a high-growth startup where you’ve worn multiple hats and helped build GTM programs from 0 → 1.
• Familiarity with adjacent tools such as CDPs, data onboarding platforms, analytics tools, and data warehouses and lakehouses.

If you’re passionate about helping media buyers and sellers do their best work with data and AI agents, and you’re excited to shape how Hightouch shows up in the adtech ecosystem, we’d love to hear from you.

Compensaiton

The salary range for this position is $145,000 - $170,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10-year post-termination exercise window.

About The Role

Hightouch is looking for a Mid-Market Account Executive (AE) to join our rapidly growing team. We’re a small team and looking for someone with at least 2 years of Corporate or Mid-Market Sales experience. We are looking for a self-starter with a passion for solving problems and delighting their customers. Within our Mid-Market segment, you will be working with a wide range of companies and have the opportunity to work on strategic, complex deals.  Our deals are varied and give you an opportunity to sell to many different personas, industries and use-cases.  You will learn value selling skills that will allow you to grow your career into any direction you want.  

The right candidate is someone who has a proven track record of success and is looking to further their career with a fast-growing startup. The ideal person will be both coachable, have a strong work ethic and entrepreneurial spirit.

What We're Looking For

• 2+ years in a full cycle sales role, but we care less about "years of experience" and more about the impact and results of your work
• Strong discovery and interpersonal skills
• Intellectual curiosity, high ambition and humility. 
• Excellent verbal and written communication skills.
• Ability to adapt to an ever changing work environment
• Thorough understanding of the technology industry and its players 

Compensation Details

On-Target Earnings: $200,000 annually
Base Salary: $100,000 annually

We also offer meaningful equity compensation in the form of ISO options and offer early exercise and a 10-year post-termination exercise window.

About the Role

This role is for someone who wants to own the technical win. As an Enterprise Solutions Engineer at Hightouch, you will partner with your Account Executives to drive the full technical sales motion from deep discovery and architectural solutioning to tailored product demonstrations and rigorous technical validation. You will own relationships with technical champions, co-develop account strategy, and guide customers to our solutions by navigating complex, multi-stakeholder buying committees and running competitive enterprise sales cycles. We leverage a disciplined value-selling motion, and are looking for deep experience in enterprise sales cycles where you have had to earn the technical win, not assume it.

Hightouch sits at the intersection of two powerful technological shifts: the rise of agentic AI and the maturation of the cloud data warehouse. We are solving real, complex problems at the intersection of marketing and data. As a senior SE, you will become a product expert, a trusted advisor to enterprise buyers, and a meaningful contributor to a team that is still early in building something significant.

What You’ll Do

• Lead technical discovery to deeply understand a customer’s data architecture, marketing workflows, and business objectives; and translate that into differentiated requirements and a compelling solution design.
• Design and deliver tailored product demonstrations and architectural solutions spanning Hightouch’s Customer Studio, Identity Resolution, Match Booster, and Agentic Marketing Platform.
• Run proof-of-concept engagements end-to-end: scoping, designing, executing, and validating with the discipline and rigor required to close complex enterprise deals.
• Build deep technical relationships with data engineers, architects, and marketing technologists becoming their trusted advisor.
• Navigate complex buying committees, engaging confidently with technical teams, marketing leaders, and C-suite executives

What Success Looks Like

Quickly build technical expertise, moving from foundational product, use case, and demo fluency in the first three months to independently closing deals and solving complex, multi-product problems within six months. You will begin contributing beyond your own deals and raising the collective bar for the team within a year.

What We’re Looking For

Required

• 5+ years of progressive enterprise pre-sales or solutions engineering experience, including complex solution architecture across multi-stakeholder buying cycles.
• Demonstrated ability to lead technical discovery, architectural whiteboarding, and solution design with both technical and business audiences, including C-suite stakeholders.
• Deep familiarity with modern data ecosystems: cloud data warehouses, data modeling, data engineering, integrations, and APIs - and the ability to navigate a customer’s data architecture confidently without needing to be a hands-on practitioner.
• Proven ability to build technical champions and influence complex buying committees across engineering, marketing, and executive levels.
• Experience in competitive enterprise sales motions. Familiarity with MEDDPICC, Command the Message, or equivalent value-selling frameworks is a strong plus.
• Intellectual curiosity, high ambition, and humility. You want to keep getting better, and you are honest about what you do not yet know.
• A team-first orientation where you elevate the people around you, operate within shared frameworks and processes, and measure yourself by more than your own quota.

Bonus

• Hands-on experience with Customer Data Platforms (CDPs), Marketing Automation, Data Warehouses, or similar technologies at the integration, architecture, or use case level.
• Background collaborating with data engineering, science, or analytics teams, either as a customer or in a prior role.
• Experience in a high-growth B2B SaaS company scaling through a significant inflection point.

Why Hightouch

We are building something that has the potential to redefine how companies use data to drive marketing outcomes. We’ve doubled in size each of the last three years, earned recognition as a Gartner Magic Quadrant leader in CDP, and have been acknowledged in the top 10 of the Forbes Best Startups list the last two years.

Beyond the market position and the customer list, what makes this team worth joining is the culture and values. Two core values exemplify how this team operates:

Forever Hungry — We are ambitious and we celebrate wins, but we are never fully satisfied. We are always looking for ways to push further, move faster, and do more for our customers and each other.

Raising the Bar — We have high expectations for performance and believe in having exceptional talent in every position. We look deeper than credentials, prioritize trajectory over pedigree, and invest in people who make everyone around them better.

As a senior SE at Hightouch, you will have the autonomy to shape your territory, the product complexity to do technically meaningful work, and a team around you that makes it worth showing up for.

Compensation

On-Target Earnings: $190,000–$250,000 annually
Base Salary: $133,000–$175,000 annually

We also offer meaningful equity compensation in the form of ISO options, with early exercise and a generous 10-year post-termination exercise window.

* Travel required for customer and team engagements.

About the Role

This role is for someone who wants to own the technical win. As an Enterprise Solutions Engineer at Hightouch, you will partner with your Account Executives to drive the full technical sales motion from deep discovery and architectural solutioning to tailored product demonstrations and rigorous technical validation. You will own relationships with technical champions, co-develop account strategy, and guide customers to our solutions by navigating complex, multi-stakeholder buying committees and running competitive enterprise sales cycles. We leverage a disciplined value-selling motion, and are looking for deep experience in enterprise sales cycles where you have had to earn the technical win, not assume it.

Hightouch sits at the intersection of two powerful technological shifts: the rise of agentic AI and the maturation of the cloud data warehouse. We are solving real, complex problems at the intersection of marketing and data. As a senior SE, you will become a product expert, a trusted advisor to enterprise buyers, and a meaningful contributor to a team that is still early in building something significant.

What You’ll Do

• Lead technical discovery to deeply understand a customer’s data architecture, marketing workflows, and business objectives; and translate that into differentiated requirements and a compelling solution design.
• Design and deliver tailored product demonstrations and architectural solutions spanning Hightouch’s Customer Studio, Identity Resolution, Match Booster, and Agentic Marketing Platform.
• Run proof-of-concept engagements end-to-end: scoping, designing, executing, and validating with the discipline and rigor required to close complex enterprise deals.
• Build deep technical relationships with data engineers, architects, and marketing technologists becoming their trusted advisor.
• Navigate complex buying committees, engaging confidently with technical teams, marketing leaders, and C-suite executives

What Success Looks Like

Quickly build technical expertise, moving from foundational product, use case, and demo fluency in the first three months to independently closing deals and solving complex, multi-product problems within six months. You will begin contributing beyond your own deals and raising the collective bar for the team within a year.

What We’re Looking For

Required

• 5+ years of progressive enterprise pre-sales or solutions engineering experience, including complex solution architecture across multi-stakeholder buying cycles.
• Demonstrated ability to lead technical discovery, architectural whiteboarding, and solution design with both technical and business audiences, including C-suite stakeholders.
• Deep familiarity with modern data ecosystems: cloud data warehouses, data modeling, data engineering, integrations, and APIs - and the ability to navigate a customer’s data architecture confidently without needing to be a hands-on practitioner.
• Proven ability to build technical champions and influence complex buying committees across engineering, marketing, and executive levels.
• Experience in competitive enterprise sales motions. Familiarity with MEDDPICC, Command the Message, or equivalent value-selling frameworks is a strong plus.
• Intellectual curiosity, high ambition, and humility. You want to keep getting better, and you are honest about what you do not yet know.
• A team-first orientation where you elevate the people around you, operate within shared frameworks and processes, and measure yourself by more than your own quota.

Bonus

• Hands-on experience with Customer Data Platforms (CDPs), Marketing Automation, Data Warehouses, or similar technologies at the integration, architecture, or use case level.
• Background collaborating with data engineering, science, or analytics teams, either as a customer or in a prior role.
• Experience in a high-growth B2B SaaS company scaling through a significant inflection point.

Why Hightouch

We are building something that has the potential to redefine how companies use data to drive marketing outcomes. We’ve doubled in size each of the last three years, earned recognition as a Gartner Magic Quadrant leader in CDP, and have been acknowledged in the top 10 of the Forbes Best Startups list the last two years.

Beyond the market position and the customer list, what makes this team worth joining is the culture and values. Two core values exemplify how this team operates:

Forever Hungry — We are ambitious and we celebrate wins, but we are never fully satisfied. We are always looking for ways to push further, move faster, and do more for our customers and each other.

Raising the Bar — We have high expectations for performance and believe in having exceptional talent in every position. We look deeper than credentials, prioritize trajectory over pedigree, and invest in people who make everyone around them better.

As a senior SE at Hightouch, you will have the autonomy to shape your territory, the product complexity to do technically meaningful work, and a team around you that makes it worth showing up for.

Compensation

On-Target Earnings: $190,000–$250,000 annually
Base Salary: $133,000–$175,000 annually

We also offer meaningful equity compensation in the form of ISO options, with early exercise and a generous 10-year post-termination exercise window.

* Travel required for customer and team engagements.

About the Role

This role is for someone who wants to own the technical win. As a Mid-Market Solutions Engineer at Hightouch, you will partner with your Account Executives to drive the full technical sales motion from deep discovery and architectural solutioning to tailored product demonstrations and rigorous technical validation. You will own relationships with technical champions, co-develop account strategy, and guide customers to our solutions by navigating complex, multi-stakeholder buying committees and running competitive enterprise sales cycles. We leverage a disciplined value-selling motion, and are looking for deep experience in sales cycles where you have had to earn the technical win, not assume it.

What You’ll Do

• Lead technical discovery to deeply understand a customer’s data architecture, marketing workflows, and business objectives; and translate that into differentiated requirements and a compelling solution design.
• Design and deliver tailored product demonstrations and architectural solutions spanning Hightouch’s suite of products.
• Run proof-of-concept engagements end-to-end: scoping, designing, executing, and validating with the discipline and rigor required to close complex enterprise deals.
• Build deep technical relationships with data engineers, architects, and marketing technologists becoming their trusted advisor.
• Navigate complex buying committees, engaging confidently with technical teams, marketing leaders, and C-suite executives

What Success Looks Like

Quickly build technical expertise, moving from foundational product, use case, and demo fluency in the first three months to independently closing deals and solving complex, multi-product problems within six months. You will begin contributing beyond your own deals and raising the collective bar for the team within a year.

What We’re Looking For

Required

• 2+ years of progressive mid-market pre-sales or solutions engineering experience, including complex solution architecture across multi-stakeholder buying cycles.
• Demonstrated ability to lead technical discovery, architectural whiteboarding, and solution design with both technical and business audiences, including C-suite stakeholders.
• Deep familiarity with modern data ecosystems: cloud data warehouses, data modeling, data engineering, integrations, and APIs - and the ability to navigate a customer’s data architecture confidently without needing to be a hands-on practitioner.
• Proven ability to build technical champions and influence complex buying committees across engineering, marketing, and executive levels.
• Experience in competitive sales motions. Familiarity with MEDDPICC, Command the Message, or equivalent value-selling frameworks is a strong plus.
• Intellectual curiosity, high ambition, and humility. You want to keep getting better, and you are honest about what you do not yet know.
• A team-first orientation where you elevate the people around you, operate within shared frameworks and processes, and measure yourself by more than your own quota.

Bonus

• Hands-on experience with Customer Data Platforms (CDPs), Marketing Automation, Data Warehouses, or similar technologies at the integration, architecture, or use case level.
• Background collaborating with data engineering, science, or analytics teams, either as a customer or in a prior role.
• Experience in a high-growth B2B SaaS company scaling through a significant inflection point.

Why Hightouch

We are building something that has the potential to redefine how companies use data to drive marketing outcomes. We’ve doubled in size each of the last three years, earned recognition as a Gartner Magic Quadrant leader in CDP, and have been acknowledged in the top 10 of the Forbes Best Startups list the last two years.

Beyond the market position and the customer list, what makes this team worth joining is the culture and values. Two core values exemplify how this team operates:

Forever Hungry — We are ambitious and we celebrate wins, but we are never fully satisfied. We are always looking for ways to push further, move faster, and do more for our customers and each other.

Raising the Bar — We have high expectations for performance and believe in having exceptional talent in every position. We look deeper than credentials, prioritize trajectory over pedigree, and invest in people who make everyone around them better.

As an SE at Hightouch, you will have the autonomy to shape your territory, the product complexity to do technically meaningful work, and a team around you that makes it worth showing up for.

Compensation

On-Target Earnings: $160,000–$220,000 annually

Base Salary: $112,000–$154,000 annually

We also offer meaningful equity compensation in the form of ISO options, with early exercise and a generous 10-year post-termination exercise window.

About The Role

Hightouch is looking for an Enterprise Account Executive to join our fast-growing team. As a pivotal part of a small but dynamic sales organization, you will have the opportunity to shape the future of our product offering and contribute directly to our success. This is an exciting opportunity for a driven individual with significant enterprise sales experience, a passion for technology, and a talent for building meaningful relationships with clients.

We’re seeking a self-starter who thrives in a fast-paced environment, has a strong track record in sales, and is eager to take the next step in their career with a rapidly scaling startup. The ideal candidate will possess a blend of sales expertise, entrepreneurial spirit, and a commitment to continuous learning.

What We're Looking For:

• Experience building and managing a pipeline of high-value enterprise accounts.
• Experience driving both outbound prospecting efforts and land-and-expand strategies to develop long-term client relationships.
• Ability to conduct discovery calls, understand client needs, and deliver tailored solutions that drive measurable business outcomes.
• Collaboration with cross-functional teams (Sales, Marketing, Product) to deliver a seamless customer experience.
• Someone who consistently meet or exceed sales targets and KPIs, while maintaining a high level of professionalism and customer-centricity.
• Excellent verbal and written communication.
• Ability to adapt to an ever-changing work environment and operate with a sense of urgency.

Bonus Points If You Have:

• A deep understanding of the martech and/or data ecosystem and how businesses use these technologies to drive growth.

Compensation Details

On-Target Earnings: $300,000 annually
Base Salary: $150,000 annually

We also offer meaningful equity compensation in the form of ISO options and offer early exercise and a 10-year post-termination exercise window.

About The Role

Hightouch is looking for an Enterprise Account Executive to join our fast-growing team. As a pivotal part of a small but dynamic sales organization, you will have the opportunity to shape the future of our product offering and contribute directly to our success. This is an exciting opportunity for a driven individual with significant enterprise sales experience, a passion for technology, and a talent for building meaningful relationships with clients.

We’re seeking a self-starter who thrives in a fast-paced environment, has a strong track record in sales, and is eager to take the next step in their career with a rapidly scaling startup. The ideal candidate will possess a blend of sales expertise, entrepreneurial spirit, and a commitment to continuous learning.

What We're Looking For:

• Experience building and managing a pipeline of high-value enterprise accounts.
• Experience driving both outbound prospecting efforts and land-and-expand strategies to develop long-term client relationships.
• Ability to conduct discovery calls, understand client needs, and deliver tailored solutions that drive measurable business outcomes.
• Collaboration with cross-functional teams (Sales, Marketing, Product) to deliver a seamless customer experience.
• Someone who consistently meet or exceed sales targets and KPIs, while maintaining a high level of professionalism and customer-centricity.
• Excellent verbal and written communication.
• Ability to adapt to an ever-changing work environment and operate with a sense of urgency.

Bonus Points If You Have:

• A deep understanding of the martech and/or data ecosystem and how businesses use these technologies to drive growth.

Compensation Details

On-Target Earnings: $300,000 annually
Base Salary: $150,000 annually

We also offer meaningful equity compensation in the form of ISO options and offer early exercise and a 10-year post-termination exercise window.

About the Role

We're looking for a Regional Sales Manager to help grow our Mid-Market sales team. Reporting to the Head of Revenue, you'll be responsible for working with your team of Account Executives, providing feedback, coaching and training to ensure quota attainment and overall account development.  If you’re a builder, who thrives in category creation, is passionate about developing empathetic, solutions-oriented and highly impact-driven teams, please apply!

If you join us, we know you’ll make a big impact!  Here’s what we’re thinking:

About You

We are seeking a results-oriented, motivated, and thoughtful sales leader who is laser-focused on recruiting and developing a team that is responsible for capturing net-new business within your assigned territory. On a day-to-day basis, you will be responsible for overseeing our Account Executives and helping them empower our customers achieve business outcomes.

Qualifications:

• You have 3+ years of software sales leadership experience.
• You have expert knowledge and experience in building and motivating sales teams, growing pipeline, and hitting revenue targets.
• Process-oriented and data-driven approach to managing forecasts in tools like Salesforce while scaling repeatable sales processes like MEDDPICC and Command of the Message
• You have consistently achieved sales goals with high seller participation.
• You are a talent magnet! In this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world.
• You have the curiosity to learn technical concepts and articulate them in a way that highlights business value to senior or executive stakeholders.
• Track record of developing deep relationships with key partners that align with our strategy to grow
• High sense of urgency and ownership along with empathy and compassion in your leadership style

Responsibilities:

• Consistently help your team meet or exceed quota
• Be considered a top-performing team leader by consistently exceeding team goals
• Cultivate a team of Account Executives who see consistent month-over-month success
• Serve as a mentor, leader, or coach to other new peers of the team
• Provide feedback to the executive team on a regular basis and help them steer the company in the right direction.
• Serve as an active member of the sales leadership team and build strong, collaborative relationships through the Sales, Marketing, Partnerships, Customer Success, Revenue Operations, and Legal teams
•  Work closely with cross-functional teams like SDR and Marketing to drive an account-based marketing strategy
• Ability to work out of our San Francisco office 3x a week 

Compensation Details

On-Target Earnings: $300,000- $350,000
Base Salary: $150,000-$175,000 annually

We also offer meaningful equity compensation in the form of ISO options and offer early exercise and a 10-year post-termination exercise window.

Overview of Role

66degrees is seeking a skilled Enterprise Account Executive to empower businesses to shape the future of their work through the power of AI, Data and Cloud. This team member will understand the value of teamwork and love living in the in between of project delivery and managing high trust client relationships. They thrive with autonomy in their position, operating with the highest level of integrity while thinking big and embracing challenges.

Responsibilities

• Work diligently to build the 66degrees’ brand within Google within a designated territory, positioning 66degrees as a trusted, strategic business partner to customers.
• Leverage customer relationships, professional networks and other industry forums to develop a pipeline of opportunities with Enterprise customers in Fortune 1000.
• Accelerate customer adoption of cloud and professional services through targeted education and use engagement points to understand business problems.
• Effectively leverage 66degrees’ internal resources to build and deliver the best solution for the customer.
• Engage partners to develop and execute joint selling approaches to customers.
• Manage numerous accounts concurrently and strategically.
• Provide accurate monthly/quarterly revenue forecasts through disciplined sales and pipeline methodology.
• Collaborate with the marketing department to align current market differentiators and our offerings with digital resources.

• Proactively build and expand on existing customer relationships to drive net new revenue opportunities.
• Prospect on a continual basis to ensure net new business pipeline targets are consistently met.
• Use a consultative/solution selling methodology to translate a customer’s critical business and technology issues into profitable cloud and services opportunities.
• Create and execute a predictable closing plan and work at the executive-level to negotiate and close professional services agreements.

Qualifications

• 5+ years of quota carrying cloud services or professional services sales experience (GCP is preferred). 
• Track record of successfully carrying a seven figure quota; Proven ability of exceeding quota (top 10%-20% of company) in past positions.
• Experience managing the sales cycle from business champion to executive-level decision maker (CXO, VP). 
• Skilled at negotiating and closing services contracts, including proposal and SOW creation.
• Propensity to build strong relationships with customers and partners.
• Effective in orchestrating and managing virtual team members and partners to drive customer engagements.
• Apply a Hunter approach to business development and prospecting.
• Strong knowledge and experience in Amazon Web Services, Microsoft Azure, or Google Cloud Platform; GCP is ideal. 
• Fundamental knowledge of IT architecture preferred.
• Previous consultative selling or solution selling methodology and process training.
• Be highly adaptable and thrive in a changing environment.
• Travel to and within territory as needed. 
• Bachelor’s degree or equivalent work experience. 

This position includes an uncapped commission structure in addition to the base salary listed below: 

About this role

Faire's quality, depth, and breadth of brands is its strongest value to retailers. The Enterprise Account Executive role sits at the center of our enterprise brand acquisition efforts — partnering with larger, more complex brands to bring them onto the Faire platform. You'll own a book of strategic prospects, navigate multi-stakeholder sales cycles, and help shape how we approach enterprise partnerships as a team.This role is for you if you've sold into mid-market or upper mid-market environments where deals involve 5-6 stakeholders, span multiple quarters, and require building business cases that resonate across departments. You're a strong storyteller who understands change management and knows how to frame value for decision-makers who are protective of their existing distribution strategies.

What you’ll do 

• Own and execute against a quarterly quota of GMV and brand activations, managing a pipeline of strategic enterprise prospects
• Navigate complex, multi-stakeholder sales cycles (typically 6-9 months) by building relationships across departments and handling objections at each level
• Develop tailored proposals and business cases that align Faire's value with each prospect's specific goals and constraints
• Partner with cross-functional teams - including Product, Strategy & Analytics, and Revenue Operations - to refine our enterprise sales motion and share market
  insights
• Contribute to the evolution of our sales playbook, value props, and outreach strategies based on what you learn in the field
• Meet prospects in person when needed to build trust and accelerate deal velocity

Qualifications

• 5+ years of closing experience in B2B technology sales, ideally in mid-market or upper mid-market environments
• Track record of managing complex sales cycles with multiple stakeholders and long timelines
• Experience selling products or services that require change management or business model evolution on the buyer's side
• Strong storytelling ability - you can articulate value clearly and build narrative around why a prospect should act
• Comfort with ambiguity and a bias toward action; you figure things out and move forward
• Retail, e-commerce, or marketplace experience is a strong plus
• Based in or willing to relocate to San Francisco

On-Target Earnings (OTE) Range
San Francisco: the pay range for this role is $160,000 to $220,000 per year.

This role will also be eligible for equity and benefits. Actual On-Target Earnings (OTE) will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The OTE range provided is subject to change and may be modified in the future.

About the Role

Chime is seeking an experienced Director of Marketing Technology to lead and scale our centralized MarTech organization across paid acquisition, web, lifecycle, and member engagement. This leader will own the strategy, architecture, and operations of Chime’s marketing technology ecosystem—spanning paid media technology, CMS, CRM and lifecycle platforms, DAM and brand systems, internal communications tooling, and AI-powered marketing enablement tools.

This is a highly cross-functional leadership role that sits at the intersection of Growth Marketing, Product, Engineering, and Data. The Director of MarTech will ensure Chime’s marketing technology enables faster execution, deeper personalization, stronger governance, and scalable growth across the full member lifecycle—from acquisition through LTV expansion, product attach, and ongoing engagement.

The base salary offered for this role and level of experience will begin at $224,000 and up to $310,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Define and execute a cross-channel MarTech strategy that drives acquisition efficiency, product adoption, lifecycle engagement, and long-term member value.
• Lead and develop a high-performing MarTech team, establishing clear ownership, operating rhythms, and scalable delivery models.
• Own and optimize the end-to-end marketing technology ecosystem (paid, CMS, CRM/lifecycle, DAM, AI tooling), ensuring platforms are integrated, secure, and built for scale.
• Partner with Product, Engineering, Data, and Growth leaders to translate business priorities into scalable systems that enable experimentation, personalization, and faster time-to-market.
• Establish governance, intake, and prioritization frameworks that reduce complexity and increase execution velocity across marketing teams.
• Ensure clean, reliable data flows and measurement infrastructure to support experimentation, performance optimization, and executive visibility.
• Own MarTech vendor strategy, including evaluation, negotiation, performance management, and stack rationalization.

To thrive in this role, you have

• 8+ years of progressive experience in Marketing Technology, CRM/lifecycle, or digital marketing systems, including people leadership.
• Proven track record owning and scaling complex, cross-channel MarTech ecosystems (paid media, CMS, CRM/lifecycle, DAM, and AI-driven tools).
• Deep hands-on experience with modern marketing platforms such as Braze, Contentful, DAM systems, and emerging AI-enabled marketing technologies.
• Demonstrated success partnering with Product and Engineering to build scalable integrations, data flows, and experimentation infrastructure.
• Strong strategic and systems mindset, with the ability to operate hands-on when needed.
• Technically fluent and data-literate — comfortable discussing APIs, schemas, integrations, experimentation frameworks, and performance measurement.
• Excellent communicator who can influence cross-functional stakeholders and bridge technical and non-technical teams.
• Proven ability to lead and develop teams, manage vendors, and operate effectively in fast-moving, high-growth environments.
• Experience in fintech, financial services, subscription, or membership-based businesses preferred.
• Familiarity with AI-enabled personalization, content automation, and regulated environments including compliance and data privacy considerations preferred.

#LI-AM1 #LI-Hybrid

As an Enterprise Account Executive, you will manage a select portfolio of high-value accounts and actively pursue new strategic clients. Your focus will be on building deep relationships that drive revenue growth and ensure exceptional customer satisfaction. The ideal candidate is a strategic thinker with a proven track record in enterprise sales and account management.

WHAT YOU'LL DO

• Build and nurture trusted relationships with C-suite executives at top-tier brands, understanding their organizational complexities
• Identify and pursue net-new strategic accounts through targeted prospecting and outbound efforts
• Develop and manage relationships with high-profile accounts while actively seeking new opportunities
• Implement a consultative sales approach to identify priority business challenges and take a value-based approach to solution selling
• Collaborate with internal and external teams to ensure a seamless client experience
• Drive account expansion within assigned accounts using market insights
• Educate clients on industry trends, positioning Braze as a trusted partner
• Utilize Salesforce.com, Clari, and other CRM tools to manage sales pipelines and ensure accurate forecasting

WHO YOU ARE

• 10+ years in strategic SaaS sales, focusing on large enterprise clients, with a total of 10+ years of industry experience
• Experience in complex solution selling, with a strong background in Value Selling and Business Value Assessments
• Proven ability to source and prospect new accounts through effective outbound strategies
• Outstanding verbal, written, and presentation skills for articulating complex concepts
• Quick adaptability to new cloud applications and tools, with experience in Salesforce.com or similar CRMs
• Strong networking skills, able to navigate large organizations and identify key decision-makers
• Up-to-date on digital and application trends, particularly in the mobile space
• Willingness to travel as needed

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $137,500 and $160,000/year, with an expected On Target Earnings (OTE) between $275,000 and $320,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

#LI-Hybrid

About the Position
At 6sense, the Post-Sales Solutions Architect is a critical partner to our Strategic and Enterprise Customer Success Management teams, focused exclusively on supporting existing customers throughout their journey with us. This role blends deep technical acumen with strong customer engagement skills to lead architecture design, optimize platform adoption, and ensure our customers realize the full value of their investment.

You'll work directly with our largest and most complex accounts, helping them integrate and scale their use of 6sense by designing innovative solutions, advising on best practices, and serving as a trusted technical advisor post-sale. This is a high-impact, customer-facing role designed to drive retention, value delivery, and long-term growth.

Key Responsibilities

• Partner with Strategic and Enterprise CSMs to lead post-sale technical activities, including product enablement, demos, proof-of-value workshops, and advanced use case development.
• Facilitate architecture design sessions and platform integration planning, aligning customer objectives to 6sense solutions.
• Document business and technical requirements, and clearly communicate the business value of 6sense capabilities to technical and executive stakeholders.
• Serve as a technical liaison between Customer Success, Product, and Delivery teams to ensure a seamless customer experience.
• Lead solution design for multi-product implementations, systems integrations, and data architecture within existing customer environments.
• Proactively identify technical optimization opportunities to improve customer outcomes and platform ROI.
• Contribute feedback to product management and engineering teams, and help evolve internal tooling and processes for customer delivery.
• Build reports and dashboards that help customers track progress, optimize performance, and make data-driven decisions.

Requirements

• 5+ years of experience in a customer-facing technical role, such as Solutions Architect, Technical Account Manager, or Pre/Post-Sales Engineer.
• Deep technical expertise in solution architecture, data integration, and enterprise software.
• Strong interpersonal and communication skills; able to build trust and articulate complex solutions to both technical and business audiences.
• Experience with CRM systems such as Salesforce, Microsoft Dynamics, or SAP.
• Familiarity with marketing automation tools (Marketo, Eloqua, Pardot, Hubspot) and Customer Data Platforms (Adobe Experience Platform, Segment, etc.).
• Experience with ETL/ELT tools (Informatica, DataStage, Netezza) and data visualization tools (Tableau, Looker, Power BI).
• Working knowledge of cloud infrastructure (AWS, Azure, GCP), REST/SOAP APIs, and integration platforms (MuleSoft, Zapier, Dell Boomi).
• Proficiency in programming/scripting languages such as Python, Java, or C++.

Nice to Haves

• Strong problem-solving skills with a customer-first mindset.
• A track record of influencing customer outcomes through consultative engagement.
• Experience supporting SaaS adoption, expansion, or renewal in large-scale enterprise accounts.
• Ability to prioritize and execute across multiple customer projects while managing stakeholder expectations.

Base Salary Range: $139,035.00 - $180,918.00. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote

Notice of Collection and Use of Personal Information for California Residents: California Recruitment Privacy Notice and Policy

Mid Market Revenue Architects at Gong are strategic partners to our mid-sized customers. Focused on driving revenue transformation from Gong’s AI Operating System. You’ll guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle.

You will combine a deep understanding of how revenue teams operate with leading change management strategy to help customers operationalize the use of Gong into tangible business results. Your success is measured by activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion).

RESPONSIBILITIES

• Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS
• Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross functional teams on growth
• Cross Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

QUALIFICATIONS

• Must be located within one of our hubs and in a commutable distance to an office (Preference in San Francisco).
• 4-8+ years proven experience in customer facing customer success, account management, implementation or similar role in a B2B SaaS company.
• Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
• Excellent communication, negotiation, and presentation skills.
• Data-driven mindset with a focus on delivering measurable outcomes.
• Passion for driving customer outcomes and contributing to a high performing and accountable work culture
• Our RAs are self-starters who excel in high paced environments and thrive in change and ambiguity. Our top performers have a growth mindset and pride themselves in being coachable. We are a team that values collaboration and winning together, enjoying the ride, and challenging conventional wisdom. If that’s you too, we want to hear from you!

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual OTE for this position is $108,000 - $135,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-IP1

About the Director, AI Enablement at Headspace:

Headspace is building an AI-first operating model grounded in member safety, privacy, and measurable business impact. As Director, AI Enablement, you will define and drive the strategy that helps Headspace adopt AI thoughtfully, responsibly, and at scale across the enterprise.

This is a highly visible role, reporting to the COO/Founder, with the opportunity to shape how teams across Headspace evaluate, build, govern, and scale AI-powered workflows, tools, and operating practices. You will partner closely with executive leaders and senior stakeholders across Product, Engineering, Legal, Privacy, Security, Procurement, Care, and Go-to-Market to translate company priorities into an AI roadmap that delivers meaningful outcomes for our teams and the members we serve.

This role is ideal for a strategic and hands-on leader who can move fluidly from vision to execution: setting direction, building operating mechanisms, developing talent, and leading cross-functional change in a fast-moving environment. You bring strong judgment, a bias toward learning, and a commitment to responsible AI. You’re willing to challenge defaults, run smart experiments, and unblock teams while staying inside responsible AI guardrails. In doing so, you will help Headspace build the capabilities, guardrails, and cultural momentum needed to make AI a durable advantage in service of our mission to provide every person access to lifelong mental health support.

What you will do:

• Define and lead Headspace’s enterprise AI enablement strategy, roadmap, and operating model, aligning investments and priorities to company goals, member outcomes, and measurable business impact.
• Partner with the COO/Founder, executive team, and senior leadership team to identify high-value opportunities for AI across the business and turn them into a focused, transparent, and scalable portfolio of work.
• Own AI intake and prioritization: triage requests, refine problem statements, size value, and maintain a transparent queue.
• Lead AI initiatives end-to-end (discovery → pilot → launch), aligning scope, milestones, success metrics, and stakeholders. Own the outcome and drive real impact by building.
• Lead a high-impact team, while also leading/influencing crossfunctionally to coach talent and build the organizational muscle needed to scale AI adoption, experimentation, and responsible execution over time.
• Drive cross-functional alignment with senior stakeholders across Product, Engineering, Legal, Privacy, Security, Procurement, and functional leadership to accelerate delivery while managing risk appropriately.
• Define the enterprise standards, frameworks, and guardrails for AI vendor evaluation, implementation, and use, including build-versus-buy recommendations, governance pathways, and responsible AI practices.
• Drive Headspace’s AI enablement capability through scalable programs such as leadership engagement, functional playbooks, training, office hours, and champion networks that increase fluency and adoption across teams.
• Oversee a portfolio of AI initiatives and ensure teams are delivering against clear business cases, adoption metrics, operational improvements, and lessons learned that inform future investment.
• Unblock high-leverage technical/integration work and identify next-wave AI opportunities to scale adoption and cultural change.
• Deliver executive-ready communication, recommendations, and reporting on AI strategy, portfolio health, risks, trade-offs, and realized impact.
• Act as a strategic thought partner and visible leader for AI adoption at Headspace, helping shape a culture that is ambitious, practical, and grounded in safety, privacy, and our values.

Required Skills:

• 7+ years of experience in product management/operations, technical program management, business operations, strategy, digital transformation, or related roles delivering software/AI projects end-to-end.
• Significant experience leading cross-functional, enterprise-level transformation work with demonstrated impact across multiple functions or business units.
• Experience setting strategy, building roadmaps, and establishing operating mechanisms for AI, automation, or other emerging technology initiatives in a fast-paced environment.
• Demonstrated success influencing and partnering with executive leaders and senior stakeholders in a highly matrixed organization.
• People leadership experience, including building, managing, mentoring, and developing high-performing teams and/or standing up a new function or capability.
• Strong aptitude of AI concepts (LLMs/agents, common tradeoffs, prototype→pilot→scale lifecycle) and ability to translate technical constraints into clear timelines and decision points.
• Ability to design, evaluate, and iterate on prompts for LLM-based workflows; essential for building and reviewing AI agents
• Ability to define, interpret, and act on adoption and outcome metrics; comfort with dashboards (Looker, Tableau, etc.)
• Experience evaluating AI use cases through a business lens, including feasibility, value, risk, adoption readiness, and return on investment.
• Experience partnering with Legal, Privacy, Security, and Procurement or equivalent functions to implement AI responsibly in regulated or high-trust environments.
• Strong analytical and operational rigor, with the ability to define success metrics, assess outcomes, and make clear prioritization decisions.
• Excellent written and verbal communication skills, with the ability to synthesize complexity into crisp recommendations, executive updates, and change-ready messaging.

Preferred Skills:

• Experience leading AI enablement, transformation, or internal adoption work in healthcare, digital health, wellness, or another privacy- and safety-sensitive environment.
• Experience building enterprise enablement programs such as champion networks, training curricula, playbooks, and adoption frameworks.
• Experience with vendor selection, contract evaluation, and budget or portfolio management for AI tools and platforms.
• Experience balancing strategic leadership with hands-on prototyping, workflow design, prompt iteration, or early-stage solution development.
• Familiarity with change management approaches that help organizations adopt new tools and ways of working at scale.
• Relevant certifications in program management, product management, change management, or AI-related disciplines (PMP/CSM/AI certificates).

Location:

We are currently hiring this role remotely in the US and Hybrid for San Francisco (SF). Candidates must permanently reside in the US full-time.
For candidates with a primary residence in the greater SF area, this role will follow our hybrid model. You’ll work 3 days per week from our office, allowing for impactful in-office collaboration and connection, while enjoying the flexibility of remote work for the rest of the week. Your recruiter will share more details about our hybrid model. 

Pay & Benefits:

The anticipated new hire base salary range for this full-time position is $138,600-$220,000 + equity + benefits.

For roles based in San Francisco, New York City, or Seattle, a separate salary range of $177,100-$250,000 applies, consistent with our location-based compensation philosophy.

Our salary ranges are based on the job, level, and location, and reflect the lowest to highest geographic markets where we are hiring for this role within the United States. Within this range, individual compensation is determined by a candidate’s location as well as a range of factors including but not limited to: unique relevant experience, job-related skills, and education or training. 
Your recruiter will provide more details on the specific salary range for your location during the hiring process.

At Headspace, base salary is but one component of our Total Rewards package. We’re proud of our robust package inclusive of: base salary, stock awards, comprehensive healthcare coverage, monthly wellness stipend, retirement savings match, lifetime Headspace membership, generous parental leave, and more. Additional details about our Total Rewards package will be provided during the recruitment process. 

About Headspace

Headspace exists to provide every person access to lifelong mental health support. We combine evidence-based content, clinical care, and innovative technology to help millions of members around the world get support that’s effective, personalized, and truly accessible whenever and wherever they need it.

At Headspace, our values aren’t just what we believe, they’re how we work, grow, and make an impact together. We live them daily: Make the Mission Matter, Iterate to Great, Own the Outcome, and Connect with Courage. These values shape our decisions, guide our collaborations, and define our culture. They’re our shared commitment to building a more connected, human-centered team—one that’s redefining how mental health care supports people today and for generations to come.

Why You’ll Love Working Here:

• A mission that matters—with impact you can see and feel
• A culture that’s collaborative, inclusive, and grounded in our values
• The chance to shape what mental health care looks like next
• Competitive pay and benefits that support your whole self

How we feel about Diversity, Equity, Inclusion and Belonging:

Headspace is committed to bringing together humans from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. 

As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace. 

*Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Headspace. Please inform our Talent team by filling out this form if you need any assistance completing any forms or to otherwise participate in the application or interview process.

Headspace participates in the E-Verify Program.

Privacy Statement

All member records are protected according to our Privacy Policy. Further, while employees of Headspace (formerly Ginger) cannot access Headspace products/services, they will be offered benefits according to the company's benefit plan. To ensure we are adhering to best practice and ethical guidelines in the field of mental health, we take care to avoid dual relationships. A dual relationship occurs when a mental health care provider has a second, significantly different relationship with their client in addition to the traditional client-therapist relationship—including, for example, a managerial relationship.  

As such, Headspace requests that individuals who have received coaching or clinical services at Headspace wait until their care with Headspace is complete before applying for a position. If someone with a Headspace account is hired for a position, please note their account will be deactivated and they will not be able to use Headspace services for the duration of their employment. 

Further, if Headspace cannot find a role that fails to resolve an ethical issue associated with a dual relationship, Headspace may need to take steps to ensure ethical obligations are being adhered to, including a delayed start date or a potential leave of absence. Such steps would be taken to protect both the former member, as well as any relevant individuals from their care team, from impairment, risk of exploitation, or harm.

For how how we will use the personal information you provide as part of the application process, please see: https://www.headspace.com/applicant-notice

#LI-Hybrid

The Opportunity

As an AI Solutions Manager, you’ll partner with some of the most innovative AI/ML teams in the world. You’ll play a pivotal role in driving adoption, shaping product use cases, and ensuring our customers succeed in leveraging AI to achieve real-world impact. This role offers a unique chance to grow alongside a leading AI company and gain deep insights into cutting-edge AI/ML applications. While we are a remote-first company, the nature of this role requires candidates to be based in the San Francisco Bay area/PST time zone.

The Team

Our engineering team builds systems that interact with some of the most complex software ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more. 

As an AI Solutions Manager, your work will directly contribute to our customers’ success in deploying impactful AI solutions, ensuring their models achieve measurable business outcomes. We are looking for a fast-paced, client-obsessed candidate with an entrepreneurial mindset to nurture, and grow our customers. You’ll be working with Arize customers to help them improve the AI they use across their organizations. You will be in charge of driving customer adoption and managing customers through their renewal cycles. You’ll accomplish this by running an effective account plan, identifying expansion opportunities with new teams, and building solutions to help achieve their goals. You’ll be involved in exciting and complex customer use cases and leverage your business acumen to navigate the intricacies.

What You’ll Do

• Build and deepen relationships with AI/ML users to foster adoption, uncover new use cases, and drive expanded usage across customer accounts. This includes regular touchpoints like weekly/bi-weekly calls and ongoing account management.
• Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions.
• Collaborate with technical teams, including Customer Success Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices.
• Run workshops and training sessions with customers during onboarding and new functionality
• Run QBRs to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships.
• Proactively monitor product usage across your accounts to further gauge account health
• Work closely with Account Management and Executive teams to identify upsell opportunities and align on customer health strategies.
• Effectively relay customer feature requests to internal teams and advocate for customer needs.
• Ensure support teams are aligned with customer requests and priorities.

What We’re Looking For

• 3+ years of experience as a Customer Success Manager in SaaS.
• A self-starter mindset with the ability to thrive in limited process environments.
• Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively.
• Strong communication skills for articulating observations and fostering collaboration across teams.
• Proven ability to demo technical products and translate their value into tailored customer solutions.
• Thrives in fast-paced environments with a customer-first mindset and a focus on delivering measurable results.
• A strong team player who values collaboration and collective success.
• Bonus: Familiarity with AI/ML workflows or GenAI technologies.

The estimated annual salary and variable compensation for this role is between $140,000 to $175,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.

While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.

Available Locations: San Francisco, CA

About the Role

Cloudflare’s Senior Forward Deployed Engineers (FDEs) operate at the intersection of product engineering and customer impact.

As an FDE, you will be embedded within one of Cloudflare’s most strategic global customers, working side-by-side with their engineering teams to build and deploy solutions using Cloudflare’s platform. Unlike traditional Solutions Architects or consultants, you will write production code, shape technical architecture, and directly influence how Cloudflare products are used at massive scale.

You will operate as a technical extension of both organizations - helping the customer ship faster while surfacing real-world product insights back to Cloudflare engineering.

This role is ideal for engineers who want to:

• Stay deeply technical
• Work on real production systems
• Influence product direction
• Build long-term partnerships with world-class engineering teams

Responsibilities

• Deep Technical Embedding: Serve as the dedicated, long-term technical partner within a strategic customer’s engineering organization, operating as a trusted extension of their team.
• Production-Level Engineering: Design, build, and deploy production-ready code and configurations directly into customer infrastructure using the Cloudflare platform.
• Technical Accountability: Own the account's technical success across the entire Cloudflare portfolio. Serve as the primary technical point of contact, with other Cloudflare technical resources taking direction from your technical strategy for the account.
• Operational Integration: Participate in customer engineering rituals, including daily standups, design reviews, and real-time incident response.
• Platform Advocacy & Adoption: Identify opportunities to accelerate the adoption of Cloudflare services, unlocking new capabilities across the customer’s tech stack.
• Platform Breadth & Depth: Deep technical competence in building production applications on a modern stack, combined with the willingness and ability to go deep on all Cloudflare product areas. From Workers to security, networking, and observability.
• Feedback Loop & Product Influence: Surface real-world edge cases and product gaps directly to Cloudflare’s Product and Engineering teams to influence the developer platform roadmap.
• Strategic Relationship Management: Establish and maintain trusted technical relationships with senior leadership (Staff+ engineers, Directors, and VPs).
• On-Site Presence: Maintain a regular on-site presence at customer locations to foster deep collaboration and cultural alignment.

Requirements

• Proven Engineering Pedigree: 7+ years of professional software engineering experience. You are a builder at heart, with a track record of delivering production-grade systems, not just advising on them.
• Production Ownership & Operational Maturity: You have owned mission-critical services with real-world users. You understand the gravity of on-call rotations, the urgency of incident response, and the architectural rigor required to maintain "five nines" uptime.
• Active Practitioner: You are currently in the IDE. You have a "ship-first" mentality and maintain a high velocity, staying current with modern frameworks, languages, and deployment patterns.
• Full-Stack Architectural Depth: Broad technical fluency across the entire stack—from frontend performance and backend logic to database optimization and distributed infrastructure.
• AI-Native Development: You have integrated AI-augmented workflows (e.g., Windsurf, OpenCode) into your daily development cycle to accelerate prototyping and delivery.
• Systems Design & Strategic Thinking: Ability to decompose complex business requirements into scalable, resilient technical architectures. You can visualize the "big picture" without losing sight of the implementation details.
• Cloud Ecosystem Fluency: Deep experience with at least one major cloud provider (AWS, GCP, or Azure), including an understanding of serverless, networking, and security primitives.
• High Agency & Navigating Ambiguity: You are a self-starter who thrives in "zero-to-one" environments. You don't wait for a ticket; you identify the problem and own the solution from end-to-end.
• Executive Presence: Comfortable engaging in high-stakes technical and strategic discussions with VP-level stakeholders, with the ability to translate complex engineering trade-offs into business impact.

Nice to Have

• Direct experience building on Cloudflare Workers, or the broader Cloudflare Developer Platform.
• Previous experience at a fast-paced startup or in a customer-facing engineering role where you operated directly within a partner’s codebase.
• A visible public profile, including open-source contributions, technical blogging, or speaking engagements at industry conferences.

Compensation

Compensation may be adjusted depending on work location.

• For Bay Area based hires: Estimated annual salary of $194,000 - $266,000.

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

About this role

The Account Manager, Fulfillment owns the post-onboarding relationship for a portfolio of brands enrolled in Fulfilled by Faire. This is a commercially-oriented role sitting at the intersection of customer success, strategic account management, and operational consulting. The AM is accountable for brand retention, unlocking addressable SKUs within FbF, and driving the consolidation of non-Faire wholesale volume onto the platform — ultimately increasing FbF's share of each brand's total distribution.

This role requires equal fluency in relationship management and data-driven storytelling. The best AM will translate operational metrics into commercial conversations, coach brands on the cost, ease, and growth benefits of FbF, and proactively identify at-risk accounts before churn signals become churn events.

What you’ll do 

1. Business Reviews & Brand Relationships

• Own the QBR/MBR cadence for your portfolio of brands — prepare, deliver, and follow up on structured business reviews that connect FbF operational health to brand revenue outcomes. Note: this is specific to Fulfillment, different than BSMs
  • BSM = general portfolio of programs and brand perf on Faire, how's it all going, ROI of each program etc.
  • Fulfillment AM = goal of retention + revenue; then how to coach brands on cost/ease/growth
• Build multi-threaded relationships within brand accounts (founder, ops lead, sales director) to ensure Faire has a durable presence beyond a single point of contact.
• Develop and maintain a living account plan for each brand documenting their wholesale strategy, growth goals, pain points, and consolidation opportunity.
• Track and surface brand health signals (fulfillment SLA trends, return rates, catalog coverage, order velocity) to shape the review narrative and prioritize interventions.

2. Churn Prevention & Retention

• Maintain a real-time risk register for your portfolio — flag brands showing signs of disengagement (declining order volume, SLA friction, support ticket escalation, low catalog activity) and activate retention protocols before churn is formally triggered.
• Lead escalation management for brands experiencing fulfillment issues; coordinate internally with FbF Ops and Warehouse teams to resolve and close the loop with the brand (including post onboarding questions + feedback)
• Build and recommend custom “save” plans for at-risk accounts, including fee concessions, operational audits, and executive engagement where warranted (ie where to offer appeasements and program benefits)
• Conduct structured off-boarding interviews with any brand that churns to capture root cause and feed insights back to product, ops, and leadership.

3. Consolidation & Non-Faire Wholesale Volume

• Map each brand's total wholesale footprint — identify the volume, channels, and retail segments currently fulfilled outside of Faire and quantify the consolidation opportunity.
• Build and present a compelling consolidation case tailored to each brand: cost per order comparison (FbF vs. 3PL vs. self-fulfill), SLA reliability benchmarks, and projected net margin impact of migrating volume to FbF.
• Develop milestone-based migration plans for brands willing to consolidate, coordinating with Warehouse Ops to ensure capacity and onboarding support.
• Track consolidation pipeline and report GMV-at-risk (volume outside Faire) alongside GMV-converted (volume successfully moved to FbF) in your portfolio metrics.

4. Catalog Penetration & Upsell

• Audit each brand's active Faire catalog against their full SKU assortment — identify categories, price points, or product lines with low representation on the platform.
• Partner with brands to expand catalog depth and breadth, with particular focus on high-velocity SKUs and seasonal assortment that can drive incremental retailer demand.
• Position catalog growth as a retention lever: more SKUs in FbF increases platform stickiness and makes brand consolidation structurally harder to reverse

Qualifications

• 3–5 years of experience in account management, customer success, or strategic partnerships — preferably in a marketplace, logistics, e-commerce, or B2B SaaS context.
• Demonstrated track record of owning commercial outcomes (retention, expansion revenue, or upsell) within a named account portfolio.
• Strong analytical fluency — able to pull and synthesize data from BI tools (Looker, Mode, Snowflake) to build business cases and executive-level narratives.
• Excellent written and verbal communication; comfortable presenting to brand founders and operators with conviction and clarity.
• Experience managing escalations and cross-functional coordination under time pressure.

Preferred

• Background in wholesale, retail supply chain, 3PL operations, or fulfillment — understanding of landed cost economics and operational trade-offs is a meaningful differentiator.
• Experience at a marketplace or platform company with both buyer and seller stakeholders.
• Familiarity with Zendesk, Salesforce, or similar CRM/support tooling.
• Comfort with ambiguity and iterative process-building; this role will help define its own playbook.

Salary Range

On-Target Earnings (OTE) Range
San Francisco: the pay range for this role is $132,000 to $181,500 per year.

This role will also be eligible for equity and benefits. Actual On-Target Earnings (OTE) will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The OTE range provided is subject to change and may be modified in the future.

Scale AI operates a global two-sided marketplace. On the demand side, AI labs and enterprises need high-quality training data. On the supply side, 500,000+ contributors across 100+ countries perform the annotation, evaluation, and data-generation work that makes frontier AI possible. For example, our contributor network includes Math PHDs from Vietnam, law professors at top colleges and investment bankers modeling efficient capital structures - all in service of training next-gen AIs. Keeping this marketplace trustworthy and free from fraud is foundational — to contributor experience, to customer data quality, and to the health of the business.

We are looking for a senior Product Manager to lead Trust & Safety at Scale. This is a high-autonomy, high-impact role. You will own the product strategy for fraud detection, prevention, and remediation across our contributor ecosystem — building the systems that protect our platform from abuse while preserving a fair, transparent experience for legitimate contributors. T&S at Scale intersects every part of the contributor lifecycle: onboarding, task assignment, quality assessment, and payments. The scope is global, the adversaries are sophisticated, and the stakes are real.

This role requires deep domain expertise in fraud and trust & safety. You should bring a strong point of view on how to build world-class T&S systems — because you will be the resident expert. You will set the vision for moving T&S from a reactive, fire-fighting posture to a proactive, intelligence-driven function with scalable detection and prevention infrastructure.

About the Role:

• You will be the most senior T&S product leader at Scale, reporting directly to the Head of GenAI Product. You will have dedicated engineering, data science, and operations partners, and will work closely with EPD leadership and Delivery Ops.
• T&S at Scale is not a mature function — it has been built reactively over time in response to specific fraud incidents. The platform needs a cohesive strategy that balances fraud mitigation with contributor growth, reduces false positives, and replaces ad-hoc solutions with scalable systems. You will inherit a patchwork of existing tools, signals and products and shape them into a coherent, defensible platform with mature processes.
• The contributor marketplace creates unique fraud vectors: account farming, task manipulation, quality gaming, payment fraud, and collusion — all evolving as AI capabilities change. You need to stay at the leading edge of adversarial behavior in AI-native marketplaces.
• This is a highly cross-functional role. You will collaborate with stakeholders across Ops, EPD, Finance, and leadership. Fires happen weekly. You need to be the person who navigates complexity and drives resolution efficiently.

You will:

• Set the product vision and strategy for Trust & Safety at Scale, shifting the function from reactive incident response to proactive, intelligence-driven fraud prevention
• Own the product roadmap for fraud detection, prevention, and remediation systems — including the Risk Engine, data signals intelligence, anomaly detection, and contributor investigation tooling
• Build a balanced approach to fraud mitigation and growth protection — ensuring T&S interventions don’t unnecessarily throttle the contributor funnel or create friction for legitimate users
• Investigate and deeply understand contributor behavior patterns to identify emerging fraud vectors before they become material
• Drive cross-functional alignment across Ops, EPD, Finance, and executive leadership — independently handling escalations, stakeholder conflicts, and weekly fire drills without requiring constant HM involvement
• Translate complex fraud patterns into clear product requirements for engineering, and partner with data science to build and improve detection models
• Build long-term instrumentation, monitoring, and evaluation capabilities to measure fraud rates, false positive rates, contributor impact, and financial exposure
• Establish business cases quantifying fraud losses and ROI of prevention investments to secure resources and prioritize effectively
• Partner with Finance and Delivery Ops leadership to manage the financial impact of fraud on business profitability

Ideally, you’d have:

• 8–12 years of experience in Product Management in the tech industry, with at least 3–4 years leading Trust & Safety, Fraud, or Risk product teams
• Deep domain expertise in fraud (not security) — specifically consumer product fraud, marketplace fraud, or contributor/gig-economy fraud. FinTech/payments fraud alone is not sufficient; we need someone who understands platform-level abuse and adversarial user behavior
• Track record of building T&S systems at consumer-facing marketplace companies (e.g., Uber, DoorDash, Airbnb, eBay, Instacart) or similar high-growth platforms with global contributor/user bases
• Proven ability to balance fraud mitigation with growth protection — you’ve made hard tradeoff decisions between blocking bad actors and preserving good UX
• Exceptional stakeholder management skills — you’ve navigated complex orgs with Ops, Engineering, and leadership stakeholders who have competing priorities and strong opinions. You handle escalations, build trust, and drive alignment independently
• Strong analytical capabilities — you can investigate contributor behavior data, define fraud metrics, and build detection logic. High proficiency in SQL
• Experience setting ambitious product vision and executing against it — you’ve moved a function from reactive to proactive
• Bachelor’s or advanced degree in a quantitative, engineering, or related discipline

Nice to Have:

• Experience building T&S systems with global/international coverage across diverse contributor populations
• Understanding of AI-enabled fraud vectors and how adversarial behavior evolves as AI capabilities improve
• Experience with contributor/gig-economy platforms specifically (not just consumer marketplaces)
• Experience working at early-to-growth-stage companies where T&S was being built or rebuilt from scratch

The GTM Architect, Enterprise will report to the Head of Enterprise GTM and will own the operating systems, measurement, and engagement model that power Scale AI’s enterprise revenue motion. This role is responsible for designing and running the enterprise GTM architecture across RevOps, sales performance, and cross-functional execution, ensuring Scale’s largest and most strategic accounts are engaged with rigor, consistency, and impact.

This is a senior, highly visible role that partners closely with Enterprise Sales leadership, Finance, Marketing, Product, and Solutions Engineering. The GTM Architect will bring a strong point of view on how Scale engages enterprise accounts, how performance is measured, and how teams operate day-to-day to drive predictable growth. Over time, this role will have the opportunity to build and lead a GTM / RevOps team.

In this role, you will:

• Own and evolve Scale’s enterprise GTM operating model, including account engagement strategy, funnel design, and sales execution standards
• Design and manage the enterprise RevOps systems stack (e.g., CRM, forecasting, reporting, planning tools) to support scalable growth
• Define, track, and operationalize core enterprise GTM metrics across pipeline health, deal velocity, forecast accuracy, and rep productivity
• Establish and run sales operating cadences including pipeline reviews, forecast calls, QBRs, and performance reviews
• Partner with Sales Leadership and Finance to design, implement, and maintain enterprise sales compensation plans, including quota governance and attainment reporting
• Build executive-level dashboards and reporting to support GTM decision-making and leadership visibility
• Serve as a strategic thought partner to Enterprise Sales leaders, bringing a strong opinion on how accounts should be covered, prioritized, and engaged
• Act as the connective tissue across Sales, Marketing, Finance, Product, and Solutions Engineering for enterprise GTM planning and execution
• Support annual and quarterly planning efforts including territory design, capacity modeling, headcount planning, and quota setting
• Ensure data integrity, process clarity, and operational discipline across all enterprise GTM motions
• Initially operate as a senior individual contributor, with a clear path to hiring, developing, and leading a high-impact GTM / RevOps team

Ideally, You Will Have:

• 8–12+ years of experience in RevOps, Sales Ops, or GTM Strategy roles, with deep exposure to enterprise sales environments
• Experience supporting complex, multi-stakeholder enterprise sales motions in high-growth B2B SaaS or platform companies
• Proven ownership of sales systems, forecasting, and performance measurement at scale
• Hands-on experience designing and managing enterprise sales compensation plans and reporting
• Strong understanding of enterprise GTM metrics, planning cycles, and operating cadences
• A clear point of view on how enterprise accounts should be engaged and how to operationalize that engagement at scale
• Comfort influencing senior sales leaders and executives without direct authority
• Excellent written and verbal communication skills, including experience building executive-level materials and dashboards
• Strong command of GTM systems and tools (e.g., Salesforce, Clari, planning and reporting tools)
• High attention to detail paired with the ability to operate at a strategic altitude
• Demonstrated ability to operate as a senior IC with the ambition and capability to build and lead a team over time
• Technical curiosity or experience working alongside technical products and teams; familiarity with AI, ML, or data platforms is a plus

The Enterprise Account Executive (Healthcare & Life Sciences) will report to the Director of Enterprise GTM and own revenue growth across a portfolio of Scale AI’s most strategic healthcare and life sciences customers. This role is focused on selling complex, agentic AI solutions - autonomous workflows powered by LLMs and human-in-the-loop systems - into health systems, payers, pharma, biotech, and digital health organizations.

You will act as a strategic partner to clinical, operational, and technical leaders - helping them transform core workflows such as clinical documentation, prior authorization, revenue cycle, pharmacovigilance, clinical trials, medical affairs, and patient engagement through AI agents. This is a highly consultative, technical enterprise sales role requiring deep domain fluency, strong executive presence, and the ability to navigate regulatory, compliance, and multi-stakeholder complexity.

You will own the full customer lifecycle - from origination through close, deployment, and expansion - while quarterbacking cross-functional teams across Solutions Engineering, Product, Research, and Delivery to land and scale high-impact AI programs.

You Will:

• Own and expand relationships with leading healthcare and life sciences organizations (providers, payers, pharma, biotech), focusing on multi-year, strategic AI initiatives
• Sell agentic AI solutions by mapping Scale’s capabilities to high-impact workflows (e.g., clinical documentation, prior auth, revenue cycle, patient ops, clinical trials, drug safety, medical review)
• Build trusted relationships with executive stakeholders (CIO, CTO, CMIO, Chief Data/AI Officer, Heads of Clinical Ops, R&D, Commercial)
• Develop and execute multi-threaded account strategies that drive net-new revenue, expansion, and long-term platform adoption
• Lead complex deal cycles, including ROI modeling, business case development, and mutual close plans across new business, renewals, and expansions
• Partner closely with Solutions Engineering to design and land technically credible pilots, POVs, and production deployments
• Navigate healthcare-specific regulatory and compliance requirements (e.g., HIPAA, GxP, data governance, auditability) throughout the sales process
• Act as the voice of the customer internally - informing product roadmap, agent design, and vertical-specific solutions
• Maintain strong pipeline discipline, forecasting accuracy, and deal hygiene using Salesforce, Clari, and related tools
• Operate effectively in a fast-paced, cross-functional environment with high ownership and attention to detail

Ideally, You Will Have:

• 8–12+ years of enterprise sales experience, with significant focus on healthcare or life sciences (providers, payers, pharma, biotech, or digital health)
• Proven track record of closing and expanding large, complex, multi-million dollar deals in regulated environments
• Experience selling AI/ML, data platforms, or workflow automation technologies, with the ability to position agentic / LLM-driven solutions to both technical and non-technical stakeholders
• Strong understanding of key healthcare/life sciences workflows (e.g., clinical operations, revenue cycle, patient engagement, R&D, clinical trials, pharmacovigilance)
• Demonstrated success engaging executive stakeholders and building compelling ROI-driven business cases
• Familiarity with regulatory and compliance considerations (e.g., HIPAA, FDA/GxP, data privacy, model governance)
• Strong command of enterprise sales fundamentals, including account planning, multi-threading, and forecasting discipline
• Ability to navigate long, complex sales cycles with multiple stakeholders and competing priorities
• Excellent communication, storytelling, and executive presence
• High degree of ownership, intellectual curiosity, and a consultative, customer-first mindset

Nice to Haves:

• Experience selling agentic AI, LLM platforms, or automation solutions into healthcare or life sciences
• Background working with clinical, regulatory, or data organizations
• Familiarity with EHR systems, clinical data, or real-world evidence platforms
• Experience in high-growth or emerging technology environments

The Enterprise Account Executive (Financial Services) will report to the Director of Enterprise GTM and own revenue growth across a portfolio of Scale AI’s most strategic financial services customers and prospects. This role is focused on selling complex, agentic AI solutions -autonomous workflows powered by LLMs and human-in-the-loop systems - into large banks, insurers, asset managers, and fintechs.

You will operate as a strategic partner to senior executives across the business, technology, and risk organizations - helping them reimagine core workflows (e.g., underwriting, fraud detection, KYC, claims, research, and operations) through AI agents. This is a highly consultative, technical enterprise sales role requiring deep domain fluency, executive presence, and the ability to navigate regulatory, security, and multi-stakeholder complexity.

You will own the full customer lifecycle - from origination through close, deployment, and expansion - while acting as the quarterback across Solutions Engineering, Product, Research, and Delivery teams to land and scale high-impact AI programs.

You Will:

• Own and expand relationships with the largest financial services institutions (banks, insurers, capital markets, fintech), focusing on high-impact, multi-year AI transformations
• Sell agentic AI solutions by mapping Scale’s capabilities to mission-critical workflows (e.g., underwriting, fraud, compliance, customer ops, investment research)
• Build trusted relationships with executive stakeholders (CIO, CTO, Chief Data/AI Officer, Heads of Risk/Operations/Lines of Business) and guide enterprise AI strategy
• Develop and execute multi-threaded account plans that drive net-new revenue, expansion, and long-term platform adoption
• Lead complex deal cycles, including business case development, ROI modeling, and mutual close plans across new business, renewals, and expansions
• Partner deeply with Solutions Engineering to shape and land technically credible pilots, POVs, and production deployments
• Navigate regulatory, security, and procurement processes unique to financial services environments
• Act as the voice of the customer internally—informing product roadmap, agent design, and vertical-specific solutions
• Maintain a strong command of pipeline, forecasting, and deal hygiene using Salesforce, Clari, and related tools
• Operate with urgency and precision in a fast-paced, highly cross-functional environment

Ideally, You Will Have:

• 8–12+ years of enterprise sales experience, with significant focus on financial services (banking, insurance, capital markets, or fintech)
• Proven track record of closing and expanding large, complex, multi-million dollar enterprise deals within highly regulated environments
• Experience selling AI/ML, data platforms, or workflow automation technologies, with the ability to position agentic / LLM-driven solutions at a business and technical level
• Deep understanding of financial services workflows (e.g., underwriting, claims, fraud, KYC/AML, research, operations) and how technology transforms them
• Demonstrated success engaging and influencing executive stakeholders, including building and delivering compelling business cases and ROI narratives
• Strong command of enterprise sales methodology, including account planning, multi-threading, and disciplined forecasting
• Ability to navigate ambiguity, long sales cycles, and complex stakeholder landscapes with high ownership and resilience
• Excellent communication and storytelling skills across both technical and non-technical audiences
• High level of business acumen, technical curiosity, and a consultative, customer-first mindset

Nice to Haves:

• Experience selling agentic AI, LLM platforms, or automation solutions into financial services
• Background working with or alongside risk, compliance, or data organizations within large enterprises
• Familiarity with regulatory considerations (e.g., model risk management, auditability, data privacy) in AI deployments
• Prior experience in high-growth or emerging technology environments

The Enterprise Account Executive will report to the Director of Enterprise GTM and will own revenue growth across a portfolio of Scale AI’s largest and most strategic enterprise customers. This role is focused on selling complex, highly technical AI solutions into F500 organizations, partnering with executive, technical, and operational stakeholders to drive long-term value and expansion.

You will be responsible for full-cycle enterprise sales - from prospecting and deal strategy through close, renewal, and expansion - while serving as the quarterback across internal teams including Solutions Engineering, Product, Research, and Operations. This role requires strong ownership, executive presence, and the ability to navigate multi-stakeholder enterprise buying processes in a fast-paced environment. 

You Will:

• Own and drive relationships with Scale’s largest and most complex Fortune 500 prospects and customers
• Build trusted relationships with executive, technical, and operational stakeholders across multiple business units
• Develop and execute comprehensive account strategies to drive net-new revenue, expansion, and long-term partnerships
• Lead strategic deal planning and mutual close plans across new business, renewals, and expansions
• Partner closely with Solutions Engineering and Product teams to deliver compelling, technically credible value propositions
• Act as the voice of the customer internally, influencing product roadmap, research priorities, and delivery execution
• Maintain deep understanding of customer business goals, AI maturity, and industry trends to proactively identify opportunities
• Consistently communicate account health, pipeline, and forecast accuracy using Salesforce, Clari, and related tools
• Thrive in a fast-moving, multi-threaded environment while maintaining strong attention to detail and prioritization

Ideally, You Will Have:

• 8+ years of enterprise sales or account management experience, including 2+ years selling deeply technical solutions to both business and technical audiences
• A proven track record of closing and expanding large, complex enterprise deals 
• Demonstrated success consistently achieving or exceeding quota in enterprise sales roles
• Experience building and executing long-term account strategies to drive sustained revenue growth
• Strong ability to lead enterprise renewal processes from strategy through close
• Excellent written and verbal communication skills, with comfort presenting to executive audiences
• Strong command of enterprise sales processes and systems (Salesforce, Clari, Outreach, Slack)
• A consultative, customer-first mindset with the ability to influence cross-functional internal teams
• Experience developing executive-level materials and business cases
• Strong project management, organizational skills, and attention to detail
• Technical background or strong technical curiosity highly valued, especially familiarity with AI, ML, or data platforms

Sales Commission: This role is eligible to earn commissions.

Why Hover wants you

Hover is looking for a Revenue Operations & Strategy Manager to join our team during a critical phase of growth and help scale and optimize our Go-To-Market (GTM) engine.

You’ll join the Revenue Operations & Strategy team, where our mission is to create leverage across the GTM organization — improving visibility, operational efficiency, and revenue growth through data-driven decision making and scalable processes.

This is a highly cross-functional, high-visibility individual contributor role that partners closely with Sales leadership, Revenue Analytics, Systems, and Finance. The ideal candidate enjoys solving operational problems, turning data into actionable insights, and implementing scalable workflows and automation initiatives that help our teams move faster and operate more effectively.

You will contribute by

GTM Insights & Reporting

• Own and evolve recurring GTM operating cadences that track performance against goals across the Sales organization
• Lead weekly CRO bookings reviews, Sales leadership pipeline reviews, bi-weekly post-sale account health reviews, and other executive-facing business cadences
• Translate complex operational and performance data into clear recommendations and executive-ready insights

Revenue Operations Projects & Process Optimization

• Improve and automate key Revenue Operations workflows and processes, including deal desk operations and other strategic GTM initiatives
• Partner with Sales leadership to support programs that drive revenue growth, operational scalability, and cross-sell opportunities
• Identify opportunities to improve efficiency, standardization, and visibility across the GTM organization

AI & Automation Initiatives

• Partner with Sales, Systems, and Revenue Analytics teams to implement AI and automation initiatives that improve GTM efficiency and effectiveness
• Explore and operationalize new workflows leveraging AI tools and automation platforms
• Help drive scalable operational improvements through experimentation and iterative problem solving

Business Partnering & GTM Planning

• Partner with GTM leaders and cross-functional teams on strategic planning initiatives, including territory planning, segmentation, quota setting, ICP definition, and organizational planning
• Serve as a trusted thought partner to Sales leadership by combining operational rigor with strong business judgment

Your background includes

• 3–5 years of experience in Revenue Operations, Sales Operations, Business Operations, Consulting, Analytics, or related strategic operational roles within a technology company
• Strong analytical and business problem-solving skills with the ability to synthesize data into actionable insights
• Experience owning or improving operational workflows, reporting cadences, or cross-functional business processes
• Experience leveraging AI tools, automation platforms, or workflow optimization initiatives to drive measurable impact
• Strong spreadsheet, presentation, and business storytelling skills
• Ability to independently navigate ambiguity and propose practical, scalable solutions
• Strong cross-functional collaboration and stakeholder management skills
• Excellent written and verbal communication skills with the ability to communicate effectively with senior stakeholders and executives

Nice to Have

• Experience with SQL, Tableau, Hex, Salesforce, or other BI / analytics tools
• Experience supporting enterprise or strategic Sales organizations
• Experience working in a high-growth SaaS or technology environment

Benefits

• Compensation - Competitive salary and meaningful equity in a fast-growing company
• Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
• Paid Time Off - Unlimited and flexible vacation policy 
• Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave 
• Mandatory Self-Care Days - A day set aside each month to allow employees to recharge 
• Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance 
• Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Hybrid roles at Hover

Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. At this time, Hover is not considering fully remote roles.

The US base salary range for this full-time position is $134,000-$166,000 annually. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-RH1 #LI-Hybrid

About the Role:

The Presales Security Architect provides education, guidance and thought leadership on emerging security technologies to regional clients. The Security Architect will be responsible for a broad set of knowledge across enterprise security solutions and should have a strong understanding of how technology enables businesses to develop strategies and meet objectives. Working together with regional sales teams, the Security Architect will seek to understand customer needs, develop solutions to exceed customer expectations, demonstrate the value of the proposed solution, assist with architectural integration design, and support the customer throughout the relationship lifecycle. This role will focus on strategic accounts in the Southwest Region with the purpose of building deep relationships, gaining trust and enabling client success.

What You’ll Do:

• Partner with regional sales team to execute comprehensive cybersecurity solutions that support business needs and objectives in complex environments for our clients
• Create technical roadmaps, project plans, requirements, designs, and implementation plans in various security architecture and engineering solutions
• Participate in business requirement gathering sessions, gathering user data requirements, understanding the user requirements, and assisting in the reconciliation of technical and business requirements as they relate to security
• Support prospects through RFP/RFI lifecycles, including assisting with defining requirements and facilitating responses.
• Support prospects through POC lifecycles, including defining Test Plans and Success Criteria
• Own successful implementation of sold solutions by ensuring smooth transition of designed solutions to the delivery team and remain engaged with the client while becoming a “thought leader” for the next opportunity
• Ensure that a quality solution is delivered in a timely manner, within budget, and to our client's satisfaction
• Communicate Trace3’s value proposition to varying technical and non-technical clients, including executive ''C'' level management, VP, and Director levels, and end-users
• Establish strong and lasting relationships with key stakeholders and decision makers in client organizations
• Collaborate with Sales and Account Management team to develop sales playbooks outlining strategies for driving high value into strategic accounts
• Contribute to the development of internal best practices as well as new innovative consulting services offerings that we can take to market
• Contribute to Trace3’s presence and brand in the Security community

Qualifications & Interests:

• A minimum of 8-10 years’ working experience as a Security Architect

• Bachelor’s degree from an accredited university, preferred

• Prior experience working for a Consulting or Technology company
• CISSP or other relevant industry certifications preferred
• Deep experience with security software solutions like firewall, intrusion prevention, encryption, data leak prevention, and data protection
• An understanding of business environments and challenges of IT operations in the typical corporation
• Strong experience designing technology solutions for Fortune 500 companies
• Knowledge and familiarity with adjacent technology areas including Cloud, Data Intelligence, and IoT
• Excellent presentation skills; able to comfortably communicate and present in front of C-Level Executives, VPs and Directors
• Strong understanding of how clients use technology to meet business objectives
• Familiarity with the local district markets
• Strong interpersonal skills; able to work well with people from many different disciplines
• Ability to lead and mentor other engineers
• Strong ability to operate independently and manage multiple projects and priorities
• Highly organized, detail-oriented, excellent time management skills and able to effectively prioritize tasks in a fast-paced, high-volume, and evolving work environment
• Ability to approach customer and sales requests with a proactive and consultative manner; listen and understand user requests and needs and effectively deliver
• Comfortable managing multiple and changing priorities, and meeting deadlines in an entrepreneurial environment
• Strong ability to operate independently
• Holds a valid drivers license and can travel to client sites when needed