The Mobile Service Technician is a unique position that covers field service repairs.   This position would be responsible for traveling to client locations and will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles in the field.  Lucid provides Mobile Service Technicians with a service van or truck and provides the needed tools. This fixed operation position will work independently as well as a team where you will have the support of the closet service location. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment.  As a Mobile Service Technician, it is expected to have ASE certifications obtained within 6-8 months of hire date.     Lucid will reimburse the cost associated with successful completion. 

Responsibilities:

• Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management
• Work directly with clients to provide a high level of customer experience
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Maintain a high knowledge level of High Voltage (HV), Low Voltage (LV), and general Electric Vehicle (EV) systems
• Properly perform the walk-around and write-up processes, accurately ascertaining primary concern through verbal interview and visual assessment to assess client needs accurately
• Accurately document client concerns for diagnosis and repair
• Follow correct repair order documentation procedures, i.e. The Three C’s
• Invoice and collect payment
• Perform customer service duties such as answer phones, scheduling appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed
• Review appointment schedule to plan travel time and visit duration for mobile services
• Provide support at Service Center based on demand
• Ability to travel in assigned territory and other service locations
• Other duties as assigned

Qualifications:

• 2-5 years of experience as an automotive service technician
• Self-sufficient, highly organized and comfortable working independently and as part of a team
• Knowledge of High Voltage systems, Low Voltage systems, and Electric Vehicle powertrain
• Customer facing experience exhibiting excellent written and verbal communication skills 
• Proficient in Microsoft Office as well as learn proprietary DMS software
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver license with no suspensions within the past year

Preferred Qualifications:

• ASE Certifications (A4, A5, A6, A7, A8, L3, L4 - ADAS)
• Previous Mobile Service Technician experience
• Previous experience with EV diagnosis and repair
• Experience in luxury automobile repair environments

The Sr. Mobile Service Technician is a unique position that covers field service repairs.   This position would be responsible for traveling to client locations and will be responsible for diagnosing, maintaining and repairing Lucid Motors vehicles in the field.  Lucid provides Mobile Service Technicians with a service van or truck and provides the needed tools. This fixed operation position will work independently as well as a team where you will have the support of the closet service location. You will demonstrate your passion for sustainable transportation and creatively solve problems in a fast-paced environment. 

Responsibilities:

• Confidently repair electro-mechanical issues and perform diagnostics
• Ability to perform advanced EV repairs at partner locations and Service Centers
• Maintain a high knowledge level of high voltage, low voltage, and general electric vehicle systems
• Follow correct repair order documentation procedures, i.e. The Three C's
• Effectively work with the appropriate software suite to properly and completely document all customer vehicle interactions
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Function as a Service Advisor and perform parts department duties including ordering, returns, and inventory management
• Accurately document client concerns for diagnosis and repair
• Invoice and collect payment
• Perform customer service duties such as answer phones, scheduling appointments (where needed), and calling customers to update them on repair status, or to follow up after repairs are completed
• Review appointment schedule to plan travel time and visit duration for mobile services
• Ability to travel in assigned territory and other service locations
• Other duties as assigned

Qualifications:

• 4+ years of experience as a Service Technician or Diagnosis Technician
• ASE Certifications (A4, A5, A6, A7, A8, L3, L4-ADAS) – (Required)

• Prior experience diagnosing and repairing High Voltage (HV) systems, Low Voltage (LV) systems, and Electric Vehicle powertrains
• Experience in luxury automobile repair environments
• Self-sufficient, highly organized and comfortable working independently and as part of a team
• Customer facing experience exhibiting excellent written and verbal communication skills 
• Proficient in Microsoft Office as well as learn proprietary DMS software
• Ability to communicate effectively both verbally and written with Field Engineering Team pertaining vehicle preliminary diagnosis
• EPA 609 Certification
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year.   Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

• Previous Mobile Service Technician experience
• ASE Certified Master Technician

Carvana is hiring immediately for a CDL A Local Driver!

Average weekly pay of $1600

COMPENSATION & PERKS

• Home every day (as in EVERY day)
• 144 hours PTO in your first year one
• Company paid medical insurance
• Family and Pet benefits
• Discount on vehicle purchase
• Company paid mobile phone…Yes, we pay the bill AND provide you with the phone
• Recognition programs
• Growth opportunities
• 401(k) with Carvana Match
• And much more

First things first. As a Vehicle Transporter, you’ll be home daily. When you’re working, you’ll be moving cars between our production facilities and delivery hubs for the safe and timely delivery of our customer cars. You’ll get GREAT PAY with plenty of opportunities for bonuses and extra pay to earn even more. If you’re flexible and open to change with duties and schedule, know how to be a team player and treat co-workers (and customers!) with patience and respect, we should talk.

Requirements:
Valid CDL driver's license with Med Card
Must be at least 21 years of age
Ability to read, write and speak English
6 months of tractor trailer in last 3 years or equivalent Military experience

Responsibilities:

• Maintain courteous and professional behavior & appearance
• Loading and securing vehicles on to a 5 or 9 car hauler
• Following all safety procedures and maintaining driver log
• Transporting vehicles between Carvana locations
• Must adhere to the delivery schedule
• Maintain a clean driving record and Class A CDL
• Ensure the safe and timely delivery of our customer cars
• Communicate with transportation team

This role is not eligible for visa sponsorship.

Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.

Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We have an immediate need for an enthusiastic, self-motivated HVAC Comfort Advisor. HVAC Sales positions require a strong ability to communicate efficiently with our clients, meet sales goals, and provide customers with appropriate products. You will play a crucial role in our company by helping homeowners choose the best HVAC solutions for their needs.

You'll use your sales expertise and our training to identify customer requirements, present suitable products and services, and close sales effectively. This position requires excellent communication skills, a positive attitude, and a willingness to work flexible hours, including evenings and weekends.

Duties and Responsibilities:

• Provide a world class customer experience with every interaction!
• Conduct In-Home Consultations: Use a consultative sales approach to present options to new and existing customers. Present customer purchasing options including financing
• Present HVAC Solutions: Provide detailed explanations of our HVAC products and services, helping customers make informed decisions.
• Prepare Estimates: Develop accurate and competitive pricing estimates based on customer requirements and company guidelines.
• Close Sales: Utilize effective sales techniques to convert consultations into sales, meeting or exceeding sales targets.
• Follow-Up: Actively follow-up on all sales leads and customer requests.
• Leverage Leads: Work with company-provided leads and self-generated prospects to maximize sales opportunities.
• Attend Training: Participate in ongoing training sessions to stay updated on product knowledge, sales strategies, and industry trends.
• Documentation: Maintain accurate records of sales activities, customer interactions, and installation schedules.

Qualifications and Requirements:

• At least 4 years of successful sales experience (HVAC experience not required).
• Proven track record of meeting or exceeding sales targets.
• Excellent communication and closing skills.
• A positive, coachable, and driven attitude.
• Willingness to work flexible hours, including evenings and weekends.
• A current and valid driver's license in the state in which you will work.

Benefits:

• Unlimited Earning Potential!
• Health Coverage: Comprehensive benefits - Medical, Dental, Life, Vision insurance 
• 401(k) retirement plan with partial company match 
• Paid vacation and holidays
• Company-provided iPhone and iPad
• Fully equipped company truck with parts, equipment, and gas card (For Qualified Positions) 
• Training & Development: Continuous education and advancement opportunities
• Company Culture: Supportive, inclusive, and team-oriented work environment

Work Environment:

 Works in field environments across residential job sites, climbing ladders and navigating uneven surfaces. Regularly works in confined spaces and moves materials up to 50 pounds. Operates hand and power tools and vehicles. Must be able to see, hear, and exchange accurate information with customers and team members. Regular exposure to outdoor weather, noise, and dust. Reasonable accommodations may be made to perform essential functions.

Apply today!

#ASI