What you'll do:

• Ensure Family Hope Center programs and services are in alignment with approved core programs and models, including the Family Strengthening Framework. Ensure all FHC staff understand the Family Strengthening Framework and core programs. Implement and evaluate the Family Hope Center programs and services according to the approved models.
• Recommend program design adjustments.
• Recommend policies and procedures for program aspects of the Family Hope Center and communicate established goals and guidelines to staff, contracted professionals, and volunteers.
• Responsible for observation and handling of issues concerning health and development of children in accordance with industry requirements and standards.
• Identify and implement strategies and resources which improve delivery of services to children, youth and adults.
• Participate as a team member with other management staff to review client, program, personnel, and organizational issues and resolutions.
• Ensure Family Hope Center maintains compliance with all applicable laws and regulatory requirements and guidelines. Facilitate agency inspections and maintain an attractive, clean, and safe physical environment.
• Assist in development of long-range planning for program initiatives, most notably finding creative and innovative ways to meet the needs of children and adults in the community.
• Provide leadership, support, promotion and direction of FHC ministries. Ministries will be determined by data gathered in the community needs assessment, and implemented in accordance with available resources, leadership, and volunteers.
• Coordinate volunteers and/or mission groups to engage in projects in collaboration with the FHC.
• Provide assistance in coordinating the overall strategy for the Family Hope Center related to the surrounding area, including but not limited to identifying, evaluating and building relationships with churches, individuals, organizations, and agencies who might serve as potential collaborative partners.
• The overall strategy for the Family Hope Center will be implemented through a “business plan” which will include goals/benchmarks in relation to number of lives impacted.
• Source, hire, supervise, monitor, evaluate and provide direction to direct reports. Provide professional growth and development; develop and communicate goals and objectives. Monitor and provide constructive feedback; conduct annual performance evaluations.
• Effectively manage work schedules, activities, and use of program resources to meet business plan objectives and budgetary guidelines.
• Discuss and resolve personnel issues, including commendations and disciplinary actions, with appropriate documentation.
• Supervise volunteers, designated Buckner staff, and contracted professionals. Assist in recruiting, screening, training, matching, and supporting volunteers.
• Review incident reports and follow-up in accordance with established policies and guidelines.
• Audit charts and records and evaluate against applicable standards and regulatory guidelines. Make corrections as appropriate.
• Provide timely and accurate information through the regular reporting mechanisms related to program effectiveness.
• Work nights and weekends as required to meet business needs.
• Work with culturally diverse children, youth and families effectively.

 What you’ll bring:

• Requires comprehensive understanding of social service operations. This field of knowledge is normally associated with the attainment of a Bachelor’s Degree in social work or other related field. Bachelor’s Degree required.
• Requires a minimum of 3 years prior related supervisory experience and program development of community-based services. Prior related experience must include development and management of social service programs such as missions and/or community ministries.
• Requires proficient ability to speak, read and write English ability to speak, read and write Spanish is preferred.
• Requires proficient working knowledge and understanding of the applicable regulatory standards and requirements governing programs and services.
• Requires ability to effectively interact and conduct strategic ministry business at the highest levels within community. Ability to sell strategic ministry opportunities with constituencies a must.
• Requires ability to drive assigned vehicle(s) or personal vehicle, with appropriate state license, following all laws applicable; must provide proof of liability insurance and must be eligible to be insured under Buckner’s insurance policy. Must be age 21 or older to drive on behalf of Buckner.
• Requires ability to use up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force continuously to move objects and/or people.
• Requires ability to walk, stand and sit, sometimes for prolonged periods of time.

The above description reflects the details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. 

Welcome to Vaco – an uncommon company with an empowered culture. At Vaco, we welcome talented malcontents seeking a collaborative environment where creative freedom rings.  

Entrepreneur and sales leader sought for growing finance and accounting practice! Our clients range from CFOs and VPs of finance, tax, and internal audit as well as Controllers and Accounting Managers. They rely on us because we speak their language and understand their needs.  If you have the finance and accounting credentials, business acumen, and market intelligence to deliver the right expertise, read on.   

Since 2002, we have grown to more than 40 locations; and with no plans of slowing down anytime soon, we are seeking big thinkers to lead us into the future.  

If you are looking for a conservative, bureaucratic corporation, Vaco may not be the place for you.  If, however, you are a lifetime learner who thrives in a high growth, entrepreneurial environment, read on! 

A Day in the Life 

Your CFO client just called.  Her accounting department could really use help prepping for an upcoming audit.  Or maybe she needs a seasoned project manager to lead a merger integration.   

As Client Services Director, you are a core revenue driver, promoting Vaco to area businesses for critical projects in audit, tax, finance, accounting, and more.   

Duties and Responsibilities 

• Grow and develop strong relationships with clients and senior accounting & financial leaders. 
• Work with an elite recruitment team to fulfill special projects and interim positions in audit, financial reporting, FP&A, M&A, taxation, software implementations, and more. 
• Keep a regular pulse on the market as it relates to businesses and hiring trends. (e.g., Expansions, mergers/acquisitions, dissolutions, relocations, new businesses entering the market, etc.…) 
• Establish and conduct client visits according to activity goals.  
• Actively develop and maintain a target account list. 
• Manage open client opportunities from intake to fulfillment.  

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Desired Competencies and Skills: 

• Customer/Candidate Focus - Builds strong customer relationships and delivers customer-centric solutions. 
• Results Oriented - Consistently achieves results, even under tough circumstances. 
• Communicates Effectively - Develops and delivers written and verbal communication that conveys clear understanding of different audiences and their levels of comprehension. Active listener to ensure clear understanding. 
• Planning Forethought and Alignment - Plans and prioritizes work to meet commitments aligned with organizational goals. 
• Interpersonal Intelligence - Understands self and others’ emotions and is able to manage self and others’ emotions to create a comfortable environment removing internal and external barriers to build rapport with others, including those with diverse opinions and beliefs, by acting with respect, dignity, and integrity. 
• Decision Quality -  Makes good and timely decisions that keep the organization moving forward. 
• Collaborative - Partners and connects with others to achieve shared goals or objectives, seeking input and inspiring others to value the same, building trust with each collaborative interaction. 

Education/Experience:  

• Bachelor’s Degree required. CPA, CFA, MBA or other professional designation highly desired.  
• Minimum 2 to 3 years’ selling accounting/financial project solutions or comparable client relations experience in audit, tax, and/or public accounting. 
• Proven success achieving and/or exceeding performance goals.  

Technical Skills:  

• Must have working knowledge of MS Office Suite 
• Experience with Bullhorn preferred. 

Travel: 

<20% -Occasional travel to annual conference or client sites 

Physical Demands: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this position:

Frequent:        Sitting, walking, eye/hand/foot coordination and repetitive motion.

Occasional:     Standing and bending.

Infrequent:      Lifting up to 10 pounds.