About Us

Mood Health is a collaborative group practice dedicated to making a difference in the mental health community! We pride ourselves on our collaborative workplace culture, offering fully remote roles, regular opportunities to connect with team members, and meaningful work. We aim to make quality care accessible to all income levels while providing a supportive work environment for our therapists and psychiatrists. We accept Medicaid, Medi-Cal, Medicare, and Commercial insurance, allowing us to serve a diverse range of patients. Our pay-per-encounter W2 position offers flexibility in scheduling, caseload stability, and clinical support. Let's make a difference together!

Who We’re Looking For

We're happy you found us! We are looking for unrestricted, fully licensed therapists willing to provide compassionate, empathetic, and non-judgmental care to our clients. Must be comfortable using computers and video-conferencing software; previous telemedicine experience is a plus. Please note: If you are not currently licensed in the state of California, you must be willing to become licensed in California (we’ll help you through the process and cover the cost).

Key Responsibilities

• Conduct telehealth sessions on our platform
• Deliver comprehensive patient assessments and assist in treatment planning
• Develop meaningful connections with clients
• Provide personalized care tailored to individual patient needs
• Participate in monthly clinical case reviews with the Lead Psychologist

Qualifications and skills

• Unrestricted independent license (LMFT, LCSW or LPC) in good standing
• Must be able to provide telehealth sessions
• 2+ years of direct care experience with adult individuals
• Bilingual in Spanish is not required, but a plus! 

What We Offer

• Flexible scheduling: Choose your availability, and we'll provide the clients!
• We fill your caseload: Usually within two weeks of your start date.
• You can focus on patient care: We handle client acquisition, billing, and operational needs.
• Treat a diverse range of patients: Our clients come from a variety of backgrounds, cultures, and identities.
• Accessible mental health care: We provide quality services to Medi-Cal & Commercial clients without additional paperwork or administrative tasks for you

Compensation:

• $70/session (W2) + availability bonus
• $40/hr for no shows, late cancellations, supervision, and onboarding

Other Benefits

• Quarterly Bonus based on session availability
• Company-paid malpractice coverage.
• Comprehensive online software and technology support.
• Clinical guidance and training support
• Collaborative community to enhance provider and client experience.
  
  

At MOOD, we believe great care starts with a great team—and great teams are diverse. We’re proud to be an Equal Opportunity Employer and welcome people of all races, backgrounds, identities, abilities, and experiences. No matter where you come from, what you believe, or how you identify, you are welcome here. We’re committed to fair hiring practices and fostering an inclusive, respectful culture where everyone feels seen, heard, and valued. We believe in the power of differences—and we’re glad you’re considering joining us.Need accommodations during your application or interview process? Just reach out—we’ve got you.

Community Health Worker/Promotor(a) de Salud

at Zócalo Health

Remote: Must reside in Sacramento CA

Compensation: $27.00 - $30.00  per hour

About Us 

Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente. Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life.

Our mission is to improve the lives of our communities—communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don’t speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings.

We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve.

We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve.

Role Description 

Our care model is designed to meet members wherever they are—whether in their homes, online or in their community. Community Health Workers are integral to our mission of providing culturally aligned and accessible care to the Latino community. They build trust through shared cultural and linguistic backgrounds, improving patient engagement and access to care.

Zócalo Health is looking for a Community Health Worker to work directly with our patients to help them navigate their health and social needs. You will work with an assigned panel of members dealing with unmet social needs and numerous health conditions. You will educate patients on disease prevention and healthy behaviors, coordinate comprehensive care by scheduling appointments and facilitating follow-ups, and address social determinants of health by connecting patients with essential community resources. Your work enhances patient advocacy and satisfaction and reduces healthcare costs by preventing unnecessary hospital visits. You will also help organize community events and gather valuable health data, ensuring our care model is responsive to the community’s needs, promoting overall health equity and better outcomes for our members.

This position reports to the Community Health Worker Manager. You will work primarily in your community, with some work-from-home responsibilities.

The Community Health Worker will contribute in the following ways:

• Play an active role in patient registration and enrollment, including organizing community engagement and outbound calls to patients.
• Conduct outreach (virtually and in-person) to patients scheduled for appointments and complete initial intake.
• Engage with a panel of assigned patients to provide care navigation, appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence, and resource sharing.
• Assess for social determinants of health (SDOH) needs and enroll patients in SDOH programs, including care planning development, referral to community resources, coaching, and graduation planning.
• Collaborate with a multidisciplinary care team to contribute to care plans, triage requests, and solve complex patient needs.
• Document all patient and care team interactions across multiple systems and tools.
• Participate in community events to support patient activation and trust-building, including relationship-building with key contacts, facilitating group education sessions, and liaising with community organizations.
• Provide culturally and linguistically appropriate health education and information.
• Assist with federal and state support program enrollment, appointment scheduling, referrals, and promoting continuity of care.
• Support individualized goal setting using motivational interviewing.
• Conduct individual social needs assessments.
• Provide social support by listening to patient concerns and referring to appropriate support resources.
• Attend and participate in community events as a Zócalo Health representative.
• Coordinate internal clinical services.

Qualifications

Language/Culture

• Fluency (verbal and written) in English and Spanish.
• Knowledgeable of Latino customs and cultural norms (preferred)

Education

• High school diploma or GED (minimum). 

Licenses/Certifications (CA only) 

• Must possess a Community Health Worker certification, which included field experience as a requirement for completion -OR-
• Demonstration of 2,000+ hours of CHW work (paid or volunteer) in the past three years and willingness to obtain a Community Health Worker certification within 18 months of hire date

Experience

• 1-3 years healthcare experience or healthcare navigation within the community.
• 2 - 5 years of community work, advocacy, engagement, or organizing.
• Previous working experience in related jobs (health promotion, project coordination, social research, administration).
• Familiarity with Google workspace. (preferred)
• Past experience documenting in an EHR. (preferred)
• Training in motivational interviewing. (preferred)

Complementary competencies and skills

• Comfortable working with multiple computer applications simultaneously and willingness to learn new technologies and frameworks.
• Team player who builds effective working relationships.
• Ability to train others.
• Well-known in and have strong ties to the local Latino community. (preferred)
• Well versed in local resources to support SDOH needs. (preferred)

COVID-19 vaccination requirement

• Zócalo Health requires all members of the care team to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
• You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.

Flexible and able to travel to other communities

• Willing to travel to support community events and in person patient appointments. 
• Have reliable sources of transportation.

Benefits & Perks

• Ground floor opportunity; shape the direction of a fast-growing, high impact healthcare company
• Comprehensive benefits (medical/dental/vision)
• Generous home office stipend 
• Competitive compensation 
• Generous PTO policy including 6 paid holidays.

You must be authorized to work in the United States. We are open to remote work anywhere in the locations outlined in this job description.

At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.