ABOUT ALU

At the African Leadership University (ALU), we're more than just an institution—we're a catalyst for transformation. Our mission is to develop a new generation of ethical and entrepreneurial leaders who will shape Africa's future. Through our innovative curriculum, focus on experiential learning, and vibrant pan-African community, we empower students to become changemakers, problem-solvers, and innovators. At ALU, we're not just teaching; we're nurturing the leaders who will drive Africa's progress and prosperity in the 21st century

We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

HOW WE WORK

The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE ROLE

The SVP Associate plays a central role in supporting ALU’s student entrepreneurs. The role focuses on developing, managing, and improving the end-to-end student venture support
pipeline, from venture discovery and incubation to mentorship, funding preparation, and post-program tracking. This role ensures that ALU’s Student Ventures Program builds high-
quality founders, accelerates promising startups, and maintains strong engagement across the ALU entrepreneurial ecosystem.

ROLE RESPONSIBILITIES

Program Operations & Coordination (Core Function)

• Support planning, coordination, and delivery of SVP activities, events, and learning sessions.
• Manage day-to-day operations for student founder cohorts, ensuring a smooth weekly program experience.
• Maintain accurate program documentation, reports, attendance logs, and compliance records.
• Coordinate logistics for workshops, masterclasses, pitch days, and mentorship sessions.

Founder Support & Venture Development:

• Serve as the primary contact point for student founders within SVP.
• Conduct venture check-ins: reviewing progress, identifying barriers, escalating red flags. Provide guidance on product development, customer discovery, business strategy, and traction milestones. 
• Support ventures in building high-quality data rooms, pitch decks, business models, and traction plans.
• Prepare founders for demo days, pitch sessions, and investment readiness checkpoints.

Mentorship Program Management:

• Identify, onboard, and support mentors working with SVP ventures.
• Match mentors to founders based on identified needs and expertise.
• Track mentorship engagements, outcomes, and follow-up actions.
• Ensure mentors have the materials needed (pitch decks, summaries, documents).

Events & Ecosystem Engagement:

• Assist in planning and executing entrepreneurship events including GEW, founder showcases, hackathons, and networking events.
• Represent CEL in ALU-wide events and collaborations.
• Support outreach to ecosystem partners, industry experts, accelerators, and investors.

Monitoring, Evaluation & Reporting:

• Collect and analyse venture performance data, traction, revenue, milestones, mentor feedback, needs assessments.
• Prepare weekly and monthly reports for internal leadership.
• Track long-term founder progress

Administrative & Cross-Functional Responsibilities:

• Respond to founder email queries, Slack communication, and program support requests on time.
• Support in maintaining CEL databases, folders, and document repositories.
• Collaborate with Admissions, Marketing, E-Lab, Careers, and Academic teams when needed.
• Ensure compliance with ALU policies, safeguarding procedures, and program standards.

REQUIRED EXPERIENCE

Educational Qualifications:

• Bachelor’s degree in Business, Entrepreneurship, Management, Innovation, or related field.
• Demonstrated experience facilitating entrepreneurship programs, running ventures, or startup ecosystem involvement.
• Experience building or supporting early-stage ventures (preferred).

Entrepreneurial Competencies:

• Understanding of startup life cycles, MVP development, traction building, and market research.
• Ability to assess venture quality and identify gaps and risks.
• Communication &Facilitation: Ability to facilitate sessions.Strong written and verbal communication skills.
• Operational Skills: Strong organizational skills with ability to manage multiple moving parts.
• Ability to work under pressure and manage tight timelines.

Professional Attributes:

• High emotional intelligence and ability to work with diverse student founders.
• Proactive, solutions-oriented, and adaptable.
• High integrity and strong work ethic.

ROLE OUTCOMES / SUCCESS INDICATORS.

• High student satisfaction in SVP programs.
• Quality and completeness of founder data rooms.
• Improved venture traction and measurable performance growth.
• Strong mentorship engagement metrics.
• Smooth execution of SVP events and activities.
• Timely reporting and program documentation.

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

HOW WE WORK

The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE ROLE

The Student Services Lead is a highly organized and compassionate leader who will oversee a team dedicated to providing essential support services to ALU students. This role requires a deep understanding of the diverse needs of our student population and a commitment to creating a positive and seamless student experience. The Student Services Lead will manage key areas such as housing and meals, immigration services, financial aid, and scholar liaison, ensuring students have the resources and support needed to succeed at ALU.

ROLE RESPONSIBILITIES

1. Leadership and Team Management:

• Lead and mentor: Provide team members with guidance, support, and professional development opportunities.
• Delegate tasks and responsibilities effectively: Ensure efficient workflow and optimal utilization of team resources.
• Foster a collaborative and high-performing team environment: Encourage innovation, creativity, and a shared commitment to student success.
• Conduct performance evaluations and provide constructive feedback: Support the growth and development of team members.

2. Housing and Meals:

• Oversee Housing Operations:
• Manage the student housing process, including applications, assignments, move-in and check-out procedures.
• Ensure that student housing facilities are well-maintained, safe, and conducive to learning and community building in collaboration with the Operations & Facilities team.
• Address student housing concerns and resolve issues promptly and effectively.
• Coordinate Meal Services:
• Collaborate with catering providers to ensure that students have access to nutritious and culturally diverse meals.
• Manage meal plan options and address student dietary needs and preferences.
• Monitor the quality of meal services and gather student feedback to ensure satisfaction.
• Enhance Student Experience:
• Develop and implement programs and initiatives that enhance the student housing and dining experience.
• Create opportunities for students to connect and build community within their living spaces.
• Foster a welcoming and inclusive environment in student residences.

3. Immigration Services:

• Visa and Permit Support:
• Guide and support students through the visa and permit application process.
• Provide information and assistance with immigration regulations and requirements.
• Liaise with relevant government agencies and embassies to ensure smooth immigration procedures for students.
• Compliance and Documentation:
• Maintain accurate records of student immigration documents and ensure compliance with all relevant regulations.
• Stay up-to-date on immigration policy changes and communicate updates to students and staff.
• Provide training and support to staff on immigration procedures and best practices.

4. Financial Aid:

• Financial Aid Administration:
• Oversee the administration of financial aid programs, including scholarships, grants, and loans.
• Develop and implement policies and procedures for financial aid applications and disbursement.
• Ensure compliance with all relevant financial aid regulations and reporting requirements.
• Monitor grantee progression and ensure compliance with financial aid requirements.
• Student Support:
• Provide guidance and support to students on financial aid options and application procedures.
• Counsel students on budgeting, financial literacy, and responsible debt management.
• Address student inquiries and concerns regarding financial aid in a timely and professional manner.

5. Scholar Liaison:

• Program Management:
  • Manage scholarship programs, including application processes, selection criteria, and award disbursement.
  • Monitor scholar progress and ensure compliance with scholarship requirements.
  • Organize events and activities that foster community and networking among scholars
  • Develop and maintain strong relationships with scholarship sponsors.
  • Provide ongoing support and guidance to scholars throughout their academic journey.

Ensure the safety and well-being of all young persons and vulnerable adults with whom we deal,  by adhering to ALU’s comprehensive safeguarding policy, maintaining a zero-tolerance approach to any violations of safeguarding standards.

REQUIRED EXPERIENCE

• Master's degree in Student Affairs, Higher Education Administration, or a related field.
• Minimum of 5 years of experience working in student services, with at least 2 years in a leadership or supervisory capacity.
• Demonstrated experience in managing housing and meal services, immigration procedures, financial aid programs, or scholar liaison activities.
• Strong understanding of student development theory and best practices.
• Excellent communication, interpersonal, and problem-solving skills.

REQUIRED COMPETENCIES

Functional Skills:

• Student Services Management: Expertise in managing various aspects of student services, including housing, immigration, financial aid, and scholar support.
• Policy and Compliance: Knowledge of relevant policies, regulations, and best practices in student services.
• Communication and Interpersonal Skills: Ability to communicate effectively with students, staff, and external stakeholders.
• Problem-Solving and Decision-Making: Skills in analyzing situations, identifying solutions, and making informed decisions.
• Leadership and Team Management: Proven ability to lead and motivate a team, delegate effectively, and foster a positive work environment.

Soft Skills:

• Empathy and Compassion: Demonstrated empathy and compassion for students and their diverse needs.
• Cultural Sensitivity: Sensitivity to the cultural backgrounds and experiences of ALU students.
• Organization and Time Management: Ability to manage multiple tasks and priorities effectively.
• Customer Service Orientation: Commitment to providing excellent service to students and stakeholders.
• Integrity and Ethical Conduct: Adherence to ethical principles and professional standards in all interactions.

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

HOW WE WORK

The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE TEAM

Given that the team at the School of Wildlife Conservation (SOWC) is small,   each team member has a clearly designated role, but we do expect all team members to multitask and mutually support other members of the team as needed (and within reason) across the functions of the School.  The team is led by an Executive Director and is focused on the following key areas:

• Delivery of educational support and the “conservation ecosystem” (guest speakers, conservation “boot camps”, centres of conservation excellence, internships) to the Undergraduate School of ALU in support of all students who choose a planetary health pathway, currently led by Dr Victor Muposhi as the Head of Academics
• Delivery of the conservation specialisation to the ALU MBA program - electives, capstone projects, guest speakers also currently led by Dr Victor Muposhi with support from Richard Vigne (Executive Director of the SOWC)
• Development and delivery of professional development courses to the African conservation sector including “generic” courses and bespoke courses (for various organisations including South Africa National Parks, the African Natural Capital Alliance and African Parks).  Led by the Head of Professional Development and Consultancy
• Research and thought leadership into the Wildlife Economy of Africa, culminating in regular iterations of the Wildlife Economy Investment Index for Africa and advocacy work, supplemented by the Conservation Debate series and the Lessons Learned series led by Dr Sue Snyman.  This section also secures and delivers consultancies in the African wildlife sector.
• Coordination of all SOWC operations inclusive of management of the internship program, all logistics for students attending conservation boot camps and centres of conservation excellence, financial oversight, partnership and network oversight and management, all social media, PR and marketing efforts inclusive of the SOWC website.  Led by the Operations and Fundraising Manager, Tiavina Ramandavola
• Development, management and delivery of the annual Business of Conservation Conference (BCC) - this is a team effort that runs throughout the year and includes other ALU team members.

ABOUT THE ROLE

Reporting to the Executive Director, the Manager, Professional Development Courses and Consultancy will lead the development and execution of SOWC’s professional development and consultancy portfolio. The role will focus on winning, managing, and delivering contracts for professional development training and consultancy projects, as well as developing, marketing, and scaling open and bespoke courses for conservation professionals and organisations across Africa. Working closely with adjunct faculty, partner institutions, and internal and external stakeholders, the Manager will ensure that all offerings meet client needs, uphold ALU’s brand standards, and contribute to the School’s financial sustainability. As with all SOWC roles, this position will require flexibility, collaboration, and a proactive “startup” mindset.

ROLE RESPONSIBILITIES

Business Development and Client Engagement

• Identify, pursue, and secure new professional development and consultancy opportunities with conservation organisations, government agencies, NGOs, and private sector partners across Africa.
• Build and maintain strong client relationships, ensuring long-term partnerships and repeat engagements.
• Prepare high-quality proposals, expressions of interest, budgets, and contracts for consultancy and training assignments.
• Represent SOWC in external meetings, conferences, and networks to expand visibility and business opportunities.

Professional Development Courses

• Design, market, and manage a portfolio of short courses and leadership programs for conservation professionals, including open-enrolment and bespoke offerings.
• Coordinate course logistics, marketing, participant recruitment, and delivery, ensuring a seamless learning experience.
• Work with adjunct faculty, subject-matter experts and the ALU Learning Experience Design and Implementation (LEDI) teams to develop course content and facilitate delivery.
• Develop and implement marketing strategies and partnerships to expand enrollment and reach new audiences across Africa.
• Monitor and report on course impact and feedback, ensuring continuous improvement and relevance to the sector’s evolving needs.

Consultancy Services

• Manage end-to-end delivery of consultancy assignments, including project planning, coordination of experts, reporting, and client communication.
• Ensure timely and high-quality outputs that meet contractual obligations and strengthen SOWC’s reputation for excellence.
• Maintain accurate financial and administrative tracking and reporting for each consultancy project in coordination with the Operations and Finance teams.

Operational and Financial Management

• Working with the Fundraising and Operations department, oversee project budgets, invoicing, and reporting, ensuring compliance with ALU’s financial policies and donor requirements.
• Contribute to the development of annual workplans, revenue targets, and financial forecasts for the professional development and consultancy portfolio.
• Maintain centralised systems for proposal tracking, client communication, contracts, and project documentation.

Partnerships and Collaboration

• Work closely with the Fundraising and Operations Manager to align fundraising, communications, and partnership strategies with the professional development agenda.
• Collaborate with the ALU Marketing and Communications and the ALU Business Development team to produce marketing materials, alumni stories, and success narratives that strengthen brand visibility
• Contribute to SOWC-wide initiatives such as the Business of Conservation Conference (BCC) and other external stakeholder engagements.

REQUIRED EXPERIENCE

• A Bachelor’s degree in Business, Conservation, Environmental Management, Education, or related field (Master’s degree an advantage).
• 5+ years of experience in professional education, training, business development, consultancy management, or project management — ideally within conservation, sustainability, or related sectors.
• Demonstrated success in securing and managing contracts or partnerships with large institutions, government bodies, or international NGOs.
• Proven ability to manage complex projects with multiple stakeholders and deliver on time and within budget.

Required Competencies

• Strong business development and client relationship management skills.
• Excellent project management, coordination, and organisational abilities.
• Strong communication, proposal writing, and presentation skills.
• Financial acumen and experience in budgeting and contract management.
• Familiarity with digital learning tools, CRM systems, and workplace platforms such as G-Suite, Slack, Salesforce, or equivalents.
• Entrepreneurial mindset: proactive, adaptable, results-driven, and comfortable with ambiguity.
• A strong interest in conservation, sustainable development, and leadership in Africa.
• Excellent interpersonal and intercultural communication skills.
• Ability to work collaboratively within a small, distributed, and agile team.