All active Customer Success roles based in Rwanda.
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At the African Leadership University (ALU), we're more than just an institution—we're a catalyst for transformation. Our mission is to develop a new generation of ethical and entrepreneurial leaders who will shape Africa's future. Through our innovative curriculum, focus on experiential learning, and vibrant pan-African community, we empower students to become changemakers, problem-solvers, and innovators. At ALU, we're not just teaching; we're nurturing the leaders who will drive Africa's progress and prosperity in the 21st century
We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.
The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.
The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.
The SVP Associate plays a central role in supporting ALU’s student entrepreneurs. The role focuses on developing, managing, and improving the end-to-end student venture support
pipeline, from venture discovery and incubation to mentorship, funding preparation, and post-program tracking. This role ensures that ALU’s Student Ventures Program builds high-
quality founders, accelerates promising startups, and maintains strong engagement across the ALU entrepreneurial ecosystem.
Program Operations & Coordination (Core Function)
Founder Support & Venture Development:
Mentorship Program Management:
Events & Ecosystem Engagement:
Monitoring, Evaluation & Reporting:
Administrative & Cross-Functional Responsibilities:
Educational Qualifications:
Entrepreneurial Competencies:
Professional Attributes:
ROLE OUTCOMES / SUCCESS INDICATORS.
Ready to apply?
Apply to ALU
ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.
We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.
The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.
The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.
The Student Services Lead is a highly organized and compassionate leader who will oversee a team dedicated to providing essential support services to ALU students. This role requires a deep understanding of the diverse needs of our student population and a commitment to creating a positive and seamless student experience. The Student Services Lead will manage key areas such as housing and meals, immigration services, financial aid, and scholar liaison, ensuring students have the resources and support needed to succeed at ALU.
1. Leadership and Team Management:
2. Housing and Meals:
3. Immigration Services:
4. Financial Aid:
5. Scholar Liaison:
Ensure the safety and well-being of all young persons and vulnerable adults with whom we deal, by adhering to ALU’s comprehensive safeguarding policy, maintaining a zero-tolerance approach to any violations of safeguarding standards.
Functional Skills:
Soft Skills:
Ready to apply?
Apply to ALU
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ALU provides higher education for a higher purpose. Our students declare missions, not majors.
They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now.
Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.
We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.
The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.
The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.
Given that the team at the School of Wildlife Conservation (SOWC) is small, each team member has a clearly designated role, but we do expect all team members to multitask and mutually support other members of the team as needed (and within reason) across the functions of the School. The team is led by an Executive Director and is focused on the following key areas:
Reporting to the Executive Director, the Manager, Professional Development Courses and Consultancy will lead the development and execution of SOWC’s professional development and consultancy portfolio. The role will focus on winning, managing, and delivering contracts for professional development training and consultancy projects, as well as developing, marketing, and scaling open and bespoke courses for conservation professionals and organisations across Africa. Working closely with adjunct faculty, partner institutions, and internal and external stakeholders, the Manager will ensure that all offerings meet client needs, uphold ALU’s brand standards, and contribute to the School’s financial sustainability. As with all SOWC roles, this position will require flexibility, collaboration, and a proactive “startup” mindset.
Required Competencies
Ready to apply?
Apply to ALU
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