Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

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OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#LI-Onsite

Care Coordinator (Veterinary Receptionist)  

Join Our Team and Make a Difference for Pets and Their Parents! 

Full-Time

Are you passionate about providing outstanding customer service, love working with animals, and thrive in a fast-paced environment? If so, we are looking for a compassionate and enthusiastic Care Coordinator to join our team. 

We are revolutionizing the way pets and their parents experience veterinary care, grooming, daycare, and boarding. Our Care Coordinators are the heart of our client experience, ensuring every visit is welcoming, seamless, and supportive. 

Why You’ll Love Working Here: 

• Be part of a collaborative, pet-focused team that values your input. 
• Enjoy a modern, thoughtfully designed workspace equipped with the latest technology. 
• Grow in your career with a company committed to low-stress handling and pet wellness. 

Responsibilities Include: 

• Manage client schedules and document pet interactions. 
• Provide detailed information about veterinary services, grooming, daycare, boarding, and retail offerings. 
• Welcome pets and their parents, ensuring a smooth check-in process. 
• Handle calls, answer client inquiries, and resolve concerns professionally. 
• Process financial transactions accurately. 
• Maintain cleanliness standards and contribute to the upkeep of our welcoming environment. 
• Assist in ensuring animals receive proper care, including food, water, and enrichment activities. 

 What We’re Looking For: 

• A warm and friendly demeanor with a client-centric mindset. 
• Previous customer service experience and strong interpersonal skills. 
• Knowledge of basic animal behavior and a passion for pets. 
• Exceptional verbal and written communication skills. 
• The ability to multitask and remain calm under pressure. 
• Proficiency in technology, including phones, computers, and mobile devices. 
• Strength and stamina to interact with active pets of all sizes. 
• A commitment to cleanliness, collaboration, and adaptability. 
• Fear Free and HABRI certification (or a desire to become certified). 

 Perks of Joining the Team:  

• Competitive pay and opportunities for advancement.  
• Work in a state-of-the-art facility designed with pets, their parents, and our team in mind.  
• Flexible scheduling, generous paid time off, and company-paid holiday schedule.  
• Team Pet Care Discounts  
• Health, Dental, and Vision insurance, 401K retirement savings, and more!   
• Pay Range: $17-$20/hr

Apply Today! 

If you are ready to join a team dedicated to providing exceptional care for pets and their families, apply now to become a Care Coordinator. Together, we’ll create a healthier, happier world for pets! 

This is petcare reimagined®.

Structural Project Engineer

Our Pottsville office is looking to hire a Structural Project Engineer. The ideal candidate will be a licensed PE in Pennsylvania, have a minimum of 6 years of experience and will work within a team of professionals designing, load rating and inspecting bridge structures preferably with PennDOT and PTC. We are looking for someone who is highly and internally motivated, wants to work on complex and engaging projects, and desires increasing levels of responsibility. The successful candidate must be enthusiastic, a team player and looking to advance their career.

Location 

This position will have a hybrid work schedule and, when in the office, will work from any of our Pennsylvania offices. 

The Impact You Will Have

• Serve as lead engineer on a variety of bridge replacement and rehabilitation projects
• Mentor junior staff and assist with the growth and development of the structural staff in the Pottsville office
• Prepare and review structural and geometrical calculations for bridge design projects
• Assume responsibility for assigned design calculation files and plans assuring adequate independent QC reviews on that work
• Manage the process of compiling and coordinating plans, specifications, cost estimates and pay items in accordance with PennDOT/PTC standards
• Prepare and review bridge load rating reports to PennDOT/PTC design standards
• Plan and perform bridge inspections to PennDOT/PTC design standards
• Prepare and review bridge inspection reports to PennDOT/PTC design standards
• Coordinate the above tasks with the Project Manager
• Lead structural designers and inspectors on bridge design, load rating and inspection projects

What We Are Looking For

• B.S. Degree in Civil Engineering or related discipline required
• PE License in Pennsylvania or ability to obtain through reciprocity
• Certified Bridge Safety Inspector (CBSI) – not required, but preferred
• Minimum of 6 years of bridge design, load rating and inspection experience
• Experience working with PennDOT, PA Turnpike, PTC and/or municipalities
• Excellent communication and client relation skills
• Progressive experience with developing contract and utilizing MicroStation Connects, Open Roads and Open Bridge Design software

#LI-LM1

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Hair Color Bar Assistant, Licensed Cosmetologist

The Hair Color Bar Assistant at Madison Reed Hair Color Bar supports the Licensed Colorists and Shift Lead to provide a seamless guest experience from arrival to departure as you learn the services and work towards your next role. You love beauty and hair color, and you pride yourself on helping guests find the best color for them and executing their service with perfection.

The Madison Reed Hair Color Bar Assistant is the expert on Madison Reed consultations, hair care products, shampooing and conditioning, blowout services, unlimited roots membership program and subscriptions while learning and practicing services offered. Learning how to connect with guests and fellow team members to foster a focused and friendly work environment, meet the demands of a busy day, keeping the environment clean and organized while building relationships and supporting each other, the Hair Color Bar Assistant is in training for promotion to Licensed Colorist. #livelifecolorfully

This role reports to the Manager, can be full or part time depending on business needs and requires availability at peak times to best serve our guest needs.

At Madison Reed, we aim to pay competitively. Compensation for this role consists of base hourly pay, commissions, and tips. Potential earnings for this location range from $23 - $24 per hour. Actual compensation contingent on factors including Hair Color Bar performance, tenure, and time behind the chair.

Responsibilities:

• Demonstrate and develop teamwork skills to provide a guest experience aligned with our values of Love, Joy, Trust, Courage and Responsibility.
• Perform behind-the-chair services such as assisting in finishing services and shampooing and conditioning services, styling, blowouts, hot tool styling, treatment and toner services, and add on product application per guest request.
• Contribute to achieving monthly sales goals and other key performance indicators, including but not limited to: retail sales, services, memberships.
• Ensure Hair Color Bar meets company standards as it relates to cleanliness, merchandising, inventory, company asset security.
• Adhere to protocols regarding Madison Reed systems, policies, processes and procedures.
• Drive Hair Color Bar revenue through increasing the average service ticket through additional services, sales of unlimited roots memberships, subscriptions, home hair care and more.
• Take a proactive approach by demonstrating the willingness to learn and complete the Assistant
• Colorist to Colorist Training including mastering color theory and developing behind the chair application skills to grow your career within Madison Reed

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Qualifications:

• Active cosmetology license in the state in which you are applying.
• Entry level experience in any customer service or retail sales environment; salon or beauty industry experience preferred.
• Effective communication, strong problem solving and people skills, in a fast-paced retail or salon environment.
• Comfortable operating point of sale systems
• Fluency in English

Benefits:

• Medical, Dental, Vision & FSA (FT Only)
• Employee Assistance Program (FT and PT)
• Pre-tax Commuter (Parking & Transit) Basic (FT Only *)
• Life AD&D (FT Only)
• Short & Long-term Disability (FT Only)
• Accident Insurance (FT Only)
• Critical Illness Hospital (FT Only)
• Hospital Indemnity (FT Only)
• Parental Leave* (FT Only - Dependent on Tenure and Position)
• Team Member Discount: Working Advantage (FT & PT)
• Pet Insurance (FT & PT)
• One Medical Membership (FT & PT)
• The College Tuition Benefit (FT & PT)
• 401k Plans (FT & PT)
• Paid Vacation Time (FT Only)
• Paid Holidays (FT & PT)
  
  

 *Additional benefits may be available depending on geographic location

Physical Demands: While performing the duties of this position, team members will regularly stand, walk for four plus consecutive hours; repetitive and regular bending and twisting at the waist; manipulating fingers and hands, bend and reach wrists and arms, reach with hands and arms or move up to ten pounds. May occasionally sit, kneel, stoop, crouch, and lift, push, pull up to ten pounds. Additionally, team members will communicate regularly with guests via ongoing conversations and consultations.

Equal Opportunity Statement Madison Reed is an equal opportunity employer. We are committed to recruiting, training, compensating, and promoting our employees regardless of race, color, religion, sex, disability, national origin, age, sexual orientation, gender identity or expression, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. Inclusion is at the heart of what we do, from the way we craft our job descriptions to the values we espouse daily.Pay Transparency The posted pay range for this role represents the expected compensation for this position. Actual offers are determined by a number of factors including the applicant's experience, skills, and location.Background Checks & Fair Chance We comply with all applicable Fair Chance Ordinances and will consider qualified applicants with arrest and conviction records in accordance with the San Francisco Fair Chance Ordinance and other applicable laws within the city, county, and state candidates are located.Accommodations We value inclusion and are pleased to provide reasonable accommodations to complete the interview process. If you require an accommodation, please contact hiring@madison-reed.com as early as possible.
Note to Recruiters Madison Reed does not accept unsolicited resumes from staffing vendors or search firms and does not pay fees for any such resumes. All unsolicited resumes are considered the property of Madison Reed.

Pet Stylist (Groomer) 

KOP

$1,000 Sign-On Bonus!

Are you a skilled Pet Stylist with a passion for creating exceptional experiences for pets and their families? We are redefining pet care, and we want you to be part of our team. With a beautifully designed workspace, state-of-the-art tools, and a supportive environment, you’ll have the opportunity to focus on what you do best—providing top-notch grooming services while building meaningful relationships with clients. 

Why You’ll Love Working Here: 

• Be part of a collaborative, pet-focused team that values your input. 
• Enjoy a modern, thoughtfully designed workspace equipped with the latest technology. 
• Grow in your career with a company committed to low-stress handling and pet wellness. 

Responsibilities Include: 

• Delivering professional grooming services tailored to each pet’s needs. 
• Building and maintaining a loyal client base through excellent service and communication. 
• Applying advanced grooming techniques, including contemporary cuts, coloring, and styling. 
• Collaborating with veterinary, daycare, and retail teams to enhance the overall pet care experience. 
• Maintaining a clean, safe workspace and promoting all center services. 

 What We’re Looking For: 

• Experience: 2+ years as a professional groomer. 
• Skills: Expertise in modern grooming practices, animal behavior knowledge, and strong interpersonal abilities. 
• Passion: A love for pets and the art of grooming. 
• Physical Stamina: Ability to handle pets of all sizes. 
• Entrepreneurial Spirit: Eagerness to grow your client base and contribute to the team. 
• Certifications: Fear Free, HABRI, or Low-Stress Handling certification (preferred). 
• Tech-Savvy: Comfortable using technology to enhance the pet parent experience. 

 Bonus Points: 

• Experience grooming cats. 
• Continuing education or certifications in pet grooming. 

 Perks of Joining the Team:  

• Competitive pay and opportunities for advancement.  
• Work in a state-of-the-art facility designed with pets, their parents, and our team in mind.  
• Flexible scheduling, generous paid time off, and company-paid holiday schedule.  
• Team Pet Care Discounts  
• Health, Dental, and Vision insurance, 401K retirement savings, and more! 

Apply Today! 

If you are ready to join a team dedicated to providing exceptional care for pets and their families, apply now to become a Pet Stylist. Together, we’ll create a healthier, happier world for pets! 

This is petcare reimagined®.