The Role… 

At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence.  

Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to up to 2 additional dependents)
• Dental Plan (option to add up to 2 additional dependents)
• Birthday Day Off after 1 years' continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
• Take accurate food and drink orders, accommodating any allergies or dietary needs.
• Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
• Provide knowledgeable recommendations on menu items, including food and drink pairings.
• Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
• Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
• Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
• Support seamless payment through card, the Soho House App, or House Pay.
• Uphold discretion and professionalism, especially when serving VIPs and PWKs.
• Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.

What we are looking for...

• 2–3 years in a similar high-end dining environment. 
• Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
• Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
• Must be able to demonstrate competency as outlined in the training schedule and Club School
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed
• Ability to take direction, work in a team environment and autonomously

Join us for the summer! This is a seasonal role offered on a fixed-term contract through to September.

The Role… 

At Soho House, a Waiter plays an essential role in delivering refined, attentive, and personalised service to our members and guests. Working closely with the floor and kitchen teams, you are responsible for ensuring a smooth dining experience while reflecting the Club’s standards of professionalism, discretion, and excellence.  

Your main responsibility is to ensure that members have an enjoyable experience. You will deliver excellent service from initial greeting, taking orders, making recommendations and paying of the bill. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to up to 2 additional dependents)
• Dental Plan (option to add up to 2 additional dependents)
• Birthday Day Off after 1 years' continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Warmly greet members, introduce menus, and ensure immediate engagement upon seating.
• Take accurate food and drink orders, accommodating any allergies or dietary needs.
• Deliver a seamless service by coordinating with kitchen and bar staff, ensuring timely and correct order delivery.
• Provide knowledgeable recommendations on menu items, including food and drink pairings.
• Maintain exceptional table service—top up water, wine, and beverages proactively throughout the member’s stay.
• Ensure a pristine environment, including setting up and resetting tables, and maintaining cleanliness at all times.
• Handle member requests and special accommodations with flexibility to create memorable, personalized experiences.
• Support seamless payment through card, the Soho House App, or House Pay.
• Uphold discretion and professionalism, especially when serving VIPs and PWKs.
• Contribute to team success, attending briefings, tastings, and assisting colleagues where needed.

What we are looking for...

• 2–3 years in a similar high-end dining environment. 
• Thrive in fast-paced, high-volume environments and maintain calm, through quickly and effectively problem solving under pressure
• Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
• Must be able to demonstrate competency as outlined in the training schedule and Club School
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed
• Ability to take direction, work in a team environment and autonomously

The Role… 

At Soho House, a Runner plays a vital supporting role in ensuring the smooth and efficient flow of service between the kitchen and front-of-house teams. As a key link in the dining experience, the Runner is responsible for delivering food and beverages promptly, maintaining cleanliness and organisation across the service areas.  .  

Your main responsibility is to assist the waiting staff and make sure the member gets a superior experience. You will deliver food orders from the kitchen (or drinks orders from the bar) to members’ tables, acting as a point of contact between the kitchen/bar and the floor.  

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to up to 2 additional dependents)
• Dental Plan (option to add up to 2 additional dependents)
• Birthday Day Off after 1 years' continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members.  
• Maintain a spotless, pristine work environment 
• Provides service to and is accountable for an assigned section. 
• Develop relationships with members to provide personalized service. 
• Polishing cutlery ensuring they are ready for service.  
• Preparing any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc) 
• Perform opening and closing procedures including but not limited to the set up and break down of stations. 
• Ensure all service equipment is handled carefully and stored correctly. 
• Maintain a spotless and pristine working environment.  
• Attending regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.

What we are looking for...

• 2–3 years in a similar high-end dining environment 
• Excellent food and beverage knowledge, including wine service 
• Strong interpersonal and teamwork skills with a hands-on approach 
• Confident, polished, and professional demeanour 
• Exceptional communication and organisational skills 
• Familiarity with POS systems and reservation software

The Role… 

At Soho House, a Commis Chef supports the kitchen brigade in delivering exceptional dining experiences to our members and guests. As a Commis Chef, you will work under the guidance of the senior kitchen team to develop your culinary skills, contribute to high-quality food preparation, and uphold the standards and values of the Club .  

Your main responsibility is to ensure that the food we deliver to our members it of the highest quality. This includes preparing food before service, setting up and stocking kitchen stations and plating to company standards.

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to up to 2 additional dependents)
• Dental Plan (option to add up to 2 additional dependents)
• Birthday Day Off after 1 years' continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Assist chefs across all kitchen sections in the preparation and production of dishes, ensuring consistency and attention to detail. 
• Follow recipe guidelines, portion controls, and presentation standards as directed by the Chef de Partie or Sous Chef. 
• Maintain cleanliness and organisation of food prep areas, adhering strictly to hygiene, food safety, and allergen procedures. 
• Support with receiving and storing deliveries, ensuring stock rotation and correct labelling according to HACCP standards. 
• Learn and apply kitchen techniques including knife skills, basic sauces, vegetable preparation, and plating. 
• Ensure all mise en place is completed in line with service needs and communicated effectively to the team. 
• Take responsibility for allocated tasks and deliver them within agreed timelines and standards. 
• Demonstrate a willingness to learn and actively seek feedback and training from senior chefs. 
• Assist with team meals, including prep and service, ensuring quality and dietary needs are met. 

What we are looking for...

• 2+ years’ experience in similar capacity
• Passion for food, attention to detail, and a strong desire to learn and grow. 
• Understanding of basic food safety and hygiene practices. 
• Good communication and teamwork skills. 
• Positive, proactive, and respectful attitude in a busy kitchen environment. 
• Culinary qualification (e.g., NVQ Level 1 or 2) is a plus but not essential. 
• Must be able to demonstrate competency as outlined in the training schedule and Club School
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed
• Ability to take direction, work in a team environment and autonomously

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. 

We are looking to speak to candidates who are based in Dublin, Rome or Milan offices for our hybrid working model.

Our ideal candidate will have

• 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based)
• 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers
• A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc
• An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
• A team player approach and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
• Demonstrated continuing technical education (e.g., MongoDB DBA track, hyperscaler certifications)
• Prior exposure to database, cloud, and infrastructure technology is a plus
• Fluent level of Italian and English

On a given day in this role you will:

• Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
• Guide customers through the customer journey to accelerate their time-to-value from MongoDB, overseeing the technical success plan from committed ARR to active consumption. Includes advising customers on on their deployment health & strategies for operating and maturing their MongoDB environments
• Proactively identify and mitigate technical risks for complex accounts by designing custom remediation plans and implementing best practices to pre-empt critical issues
• Facilitate the resolution of high-stakes customer challenges while identifying strategic opportunities to expand MongoDB usage through optimized technical solutions
• Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
• Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
• De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
• Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
• Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
• Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
• Document all customer interactions in internal systems, including Gainsight and Salesforce.com
• Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
• Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
• Forecast expected churn and growth to your senior leadership team
• Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
• Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426260

About the role

We’re looking for a motivated, driven individual with superb energy, passion and initiative for new business acquisition. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition.

About the Sales Culture

MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry.

We are looking to speak to candidates who are based in Rome for our hybrid working model.

What you will be doing

• Proactively, identify, qualify and close a sales pipeline 
• Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users
• Build strong and effective relationships, resulting in growth opportunities
• Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction
• Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs

What you will bring to the table

• +10 years field experience with focus on Public Sector accounts and quota-carrying experience in a fast-paced and competitive market 
• Demonstrated ability to open new accounts and run a complex sales process 
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Skilled in building business champions
• Driven and competitive. Possess a strong desire to be successful
• Native Italian and fluent in English
• Based in Rome area (ideally) 

Things we love

• Passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and open source technology a plus

Why join now

• MongoDB invests 8x the industry average in development of each of our new hires & continuous career development
• Accelerators up to 30%
• Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs
• New hire stock equity (RSUs) and employee stock purchase plan
• Generous and competitive benefits (parental leave, fertility & wellbeing support)
• Friendly and inclusive workplace culture - Learn more about what it’s like to work at MongoDB

About MongoDB
MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

OBJECTIVE

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.  

RESPONSIBILITIES

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• Prior leadership experience experience in retail or related industry 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies ALO’s Guiding Principles
• Seniority Level: Mid-Senior level

Sales & Service Manager Schedule 

The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#LI-JJ1

#LI-4

#li-onsite

Role Objective: 

The Sales & Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

Sales & Service Lead Qualifications 

• Prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in country from start of employment

Sales & Service Lead Schedule

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts , which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#li-onsite

The Position

The Solution Engineer will be the primary technical sales resource for our regional sales team and will assist in identifying customer challenges and driving technical alignment between customer needs and the OPSWAT solutions. You will serve as a product and industry expert, effectively describing and demonstrating our solution as well as promoting our vision and approach. You will be a trusted point of contact for our customers while advancing the sales process.

At the same time, you will be a liaison to the engineering team to drive the direction of the product. The ideal candidate will have previous work experience as a member of a corporate sales team and a career track record of supporting large and complex enterprise sales.

What You Will be Doing

• Work with the OPSWAT sales team as well as partners to drive the business
• Manage customer requirements, expectations, and solution buy-in
• Build customer’s confidence and awareness in our products/solutions
• Manage, deliver, and present detailed responses to industry RFPs
• Train and certify resellers and partners
• Present at Conferences and Seminars
• Support proof of concepts, implementations and installs as needed to successfully satisfy customer requirements

What We Need from You 

• 5+ years of cybersecurity or networking software sales engineering or technical sales experience 
• Excellent track record in developing new business and meeting/exceeding sales targets 
• Comfortable leading discussions within the cybersecurity domain to all customer levels (CISO to IT administrator)
• Strong presentation and application demo skills 
• Experience installing and troubleshooting enterprise applications in Windows and Linux environments
• A self-motivator who thrives on identifying and resolving customer pain points.

It Would be Nice if You Had

• Experience in enterprise software or networking solutions, ideally within the network or device security space
• Knowledge of Sandbox and anti-malware products and markets
• A technical understanding of APIs
• Experience working with CRM software

About the Role

At Veeam, Solutions Architects work closely with sales providing solutions to problems. As well as helping to evangelize our product offerings to our partners, resellers and end users, they provide a subject matter level of expertise and engage with opportunities at a deeper level to ensure pre-sales and post-sales success.

What You’ll Do

• Engage with sales teams in supporting sales opportunities from pre-sales through post-sales relationships
• Provide architectural designs and engage in large scale proof of concepts, technical alliance validations, and post-sales deployments supporting Veeam service delivery partners
• Provide subject matter expertise in the Veeam product suites to customers, partners, and internal Veeam teams
• Develop whitepapers, best practice guides, competitive analysis documentation, and compete strategies as required to support deployment engagements and sales opportunities
• Be an active contributor in the Veeam Community Forums
• Attend marketing and technical presentations representing Veeam at a subject matter expert level

What You’ll Bring

• Deep experience with hypervisor technologies from multiple vendors including Vmware, Microsoft and RedHat.
• Hands on experience of large and complex datacenter infrastructure operations
• Experience and understanding of the top three Hyperscalers (AWS, Azure and Google Cloud)
• Experience with relational database software.
• Experience with programming/scripting language for automation
• Excellent written and verbal communication skills
• Be comfortable presenting to groups, both on the phone and in person
• Be available to travel within the assigned region as directed
• Be a self-starter with the ability to learn new technologies quickly
• Possess project management skills
• Demonstrated expert capabilities in focused solutions
• Demonstrated logical mindset and problem solving skills
• Fluent English & Italian speaker

What You’ll Get 

• 26 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Statutory pension and illness coverage via INPS contributions
• Private medical insurance for employees and dependents
• Life and disability insurance with enhanced coverage
• Accidental death and disability coverage with increased benefit for Dirigenti roles
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Italy, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking experienced Sales Specialists to drive growth in this innovative business. 

In this role, you will focus exclusively on Securiti AI solutions, working closely with Veeam account executives to cross-sell into Veeam’s customer base, win new business, and expand existing Securiti AI accounts. You’ll have a shared territory with multiple AEs, strong earning potential, and support from a dedicated Securiti AI solution engineer for technical engagements. You’ll also benefit from Veeam’s robust go-to-market resources to ensure customer success. 

What You’ll Do: 

• Develop and execute a territory plan to drive repeatable revenue within assigned accounts.
• Collaborate with account executives to identify and maximize cross-sell opportunities for Securiti AI solutions.
• Lead the entire sales process, serving as a trusted advisor, and presenting compelling business cases to customers.
• Manage a pipeline of high-value opportunities, ensuring accurate forecasting and CRM discipline.
• Expand relationships with key channel partners and resellers to accelerate deal flow and market reach. 

What You’ll Bring: 

• Proven success closing complex enterprise software deals, with 10-15+ years in security software sales.
• Extensive experience managing multithreaded sales cycles involving multiple stakeholders.
• Strong existing relationships with C-suite executives and channel partners in large enterprises.
• Deep understanding of enterprise software sales, particularly in data security, management, or cybersecurity.
• Reputation for integrity, honesty, and building long-term customer relationships. 

What You’ll Get 

Veeam offers benefits that support your whole self: 

• 26 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Statutory pension and illness coverage via INPS contributions
• Private medical insurance for employees and dependents
• Life and disability insurance with enhanced coverage
• Accidental death and disability coverage with increased benefit for Dirigenti roles
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Italy, Veeam reserves the right to decline the application for this position

#LI-NT1 #LI-REMOTE

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking a Senior Sales Engineer to drive technical leadership in our sales team, focusing on the Securiti AI portfolio. You will partner with a Securiti Sales Specialist and support 3–5 Account Executives and Veeam Solution Engineers as the technical subject matter expert. 

You will guide customers from needs assessment to solution design, delivering hands-on demos and proof-of-concepts to showcase value. Success in this role requires strong technical skills and the ability to build trust with clients. 

Preferred Location: Rome or Milan

What You’ll Do: 

• Act as the primary technical contact for Securiti AI solutions during the sales cycle
• Lead technical discussions and deliver customized security solutions
• Address customer needs in data discovery, posture management, and compliance
• Design and present product demonstrations and proof-of-concepts
• Collaborate with product, engineering, and customer success teams to ensure smooth transitions 

What You’ll Bring: 

• Significant experience in pre-sales or sales engineering
• Strong understanding of data and/or cloud security
• Effective communicator with both technical and business stakeholders
• 10+ years technical sales experience in security
• 15+ years in Software/SaaS/Enterprise technical sales
• Hands-on experience with AWS, Azure, or GCP
• Knowledge of data privacy/security standards (e.g., GDPR, NIST 800-53, ISO 27001)
• Experience with DSPM frameworks, Linux, Kubernetes, or cloud data systems
• Relevant certifications (CISSP, CISM, or cloud-specific) 

What You’ll Get: 

Veeam offers benefits that support your whole self: 

• 26 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Statutory pension and illness coverage via INPS contributions
• Private medical insurance for employees and dependents
• Life and disability insurance with enhanced coverage
• Accidental death and disability coverage with increased benefit for Dirigenti roles
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Italy, Veeam reserves the right to decline the application for this position.

#LI-NT1 #LI-REMOTE

SUMMARY

The Technical Designer is responsible for building and maintaining garment specifications and fit from initial design concept through to final fit approval for women's categories. This role ensures fit consistency and Brand standards for construction are maintained throughout the assigned category. This position requires strong technical proficiency, process management, and problem-solving skills.

RESPONSIBILITIES

• Work with business partners to obtain clear direction on design aesthetic, fit intent, and construction.

• Build effective working relationships with cross-functional partners in Design, Merchandising, Sourcing, and Product Development, as well as overseas offices and direct vendors.

• Develop specifications and garment construction methods for assigned categories; assist in cost engineering styles for bulk production.

• Attend fit sessions to help develop Brand aesthetic, silhouette, and proportion within the target price point.

• Address technical issues related to fit and execution, including fabric application, construction, and grading.

• Communicate fit intent, balance, and construction revisions to overseas partners and vendors via fit notes, diagrams, and digital photos.

• Evaluate prototype and fit samples for measurement, fit, and construction accuracy according to Brand standards.

• Participate in maintaining consistency within technical design and product creation processes.

• Partner with overseas offices and vendor technical teams to ensure execution of fit, construction, and finishing.

• Communicate effectively with teams to ensure calendar milestone deliverables are met.

• Identify potential production, quality, and costing issues and recommend appropriate solutions.

• Monitor workload deliverables to ensure individual deadlines are met and prevent delivery delays.

• Attend key milestone meetings to provide technical support regarding fit and construction.

SKILLS

• Experience in fitting garments for assigned product categories.

• Ability to analyze fit issues and propose actionable solutions.

• Proficiency in creating accurate and detailed technical specification packages.

• Understanding of pattern making, grading, and construction methods.

• Familiarity with the end-to-end product development and apparel production process.

• Knowledge of fabric properties and inner components.

• Strong written and verbal communication skills.

• Strong sense of urgency, attention to detail, and ability to manage overlapping deadlines.

• Dedicated team player with professional interpersonal skills.

• Proficient in Google Apps/Microsoft Office, Adobe Illustrator, and PLM systems.

• Familiarity with Gerber AccuMark, Lectra, Optitex, Browzwear, or CLO 3D.

REQUIREMENTS

• B.A. in Apparel Design, Technical Design, or a related field.

• 3–5 years of experience in Technical Design.

Salary offered will be commensurate with experience. For this New York based position, the expected base salary is $75,000 - $85,000. 

The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.  

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization. 

Location: Based in Rome (Work from Home combined with face-to-face customer visits)

What You'll Do

• Provide input to the writing of proposals and Statements of Work 
• Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables 
• Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.) 
• Assist with assessment and design of solutions as well as post-installation issues
• Assist with Veeam Software solution implementation effort estimation 
• Create white papers, solutions guides, best practices, custom documentation, etc. 
• Deliver onsite knowledge transfer on Veeam Software solutions
• Document configuration and completed activities 
• Analyse installed environments and guide optimal Veeam Software configurations 
• Facilitate communication between client and Veeam support 
• Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions 
• Provide input for improvement of process and documentation 
• Overnight business stays to meet company goals and objectives 

What You'll Bring: 

• VMware VCP, Microsoft MCSE or equivalent experience 
• Prince 2, ITIL, PMP,  or equivalent experience 
• Bachelor’s Degree in technology required (A combination of education and experience will be considered) 
• Hands-on experience with Veeam’s Core products 
• Proven Consulting and Project Management  experience 
• Excellent communication, interpersonal and relationship-building skills 
• Significant experience and understanding of virtualisation technologies such as VMware and Hyper-V 
• Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.) 
• Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services) 
• Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.) 
• Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.) 
• Experience with Data Management, Data Protection, Data Analytics 
• Extensive experience with Data Center, Business Continuity and Operating Systems 
• Experience successfully managing multiple simultaneous projects and accounts 
• Working knowledge of Cloud technologies, capabilities, and protocols 
• Business proficient in Italian and English 

What You'll Get:

• 26 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Statutory pension and illness coverage via INPS contributions
• Private medical insurance for employees and dependents
• Life and disability insurance with enhanced coverage
• Accidental death and disability coverage with increased benefit for Dirigenti roles
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently present outside Italy, Veeam reserves the right to decline consideration of the application for the job. A remote job is only possible in case the employee is located in Italy.

#LI-JB1

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
• Shape the future of our Android team
• Own, maintain and improve reliability metrics for key features
• Participate in discussions across different teams - Product, Design, Engineering
• Review pull requests, and support other teammates
• Handle critical issues or cope with unexpected challenges 
• Take ownership of feature releases and provide nightly builds for the QA team

An Ideal Candidate Should Have

• 5+ years of software engineering experience
• Familiarity with Android components
• Experience building or contributing to at least one Android app
• Product design intuition and user empathy
• Drive to push the boundaries of Android UI/UX
• Understanding of the importance of tests and how to approach writing tests
• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
• Excellent communication skills
• User oriented problem solving approach
• Driven with continuous feedback from leaders

Bonus:

• Experience building, maintaining, or otherwise contributing to open source projects in Android
• Experience with iOS, Web or NodeJS

Technologies we use:

• Kotlin
• Kotlin Coroutines
• Kotlin Flow
• Jetpack Navigation
• Dagger 2
• Room
• Custom Views, Canvas & Paint
• Jetpack Compose
• JUnit

What We offer:

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Who we are:

Raft (https://TeamRaft.com) is a customer-obsessed non-traditional defense tech company dedicated to empowering U.S. military and government agencies with cutting-edge AI/ML and data solutions. We are a leader in autonomous data fusion and Agentic AI, with a purposeful focus on Distributed Data Systems, Platforms at Scale, and Complex Application Development. With headquarters in McLean, VA, our range of clients includes innovative federal and public agencies leveraging design thinking, cutting-edge tech stack, and cloud-native ecosystem. We build digital solutions that impact the lives of millions of Americans.

What you will do: 

• Architect, develop, and implement end-to-end solutions for operators and data consumers.
• Collaborate with clients to architect, develop, and implement software solutions across the data layer, both in the Cloud and on-premises.
• Implement software best practices in a fast-paced team environment.

What we are looking for: 

• 3+ years of relevant industry experience.
• Hands-on experience with Rust, Java, or Kotlin.
• Proficiency with Kafka.
• Experience in creating web-socket and RESTful APIs.
• Familiarity with configuring CI/CD pipelines using GitLab Runners.
• Experience with Kubernetes monitoring (e.g., Prometheus, Grafana) and logging (e.g., Fluentbit, Kibana, Loki) solutions.
• Knowledge of AWS and/or other cloud computing solutions.
• Curiosity about time series and geospatial data.
• Ability to thrive in a fast-paced team environment, making technical decisions aligned with the team’s objectives.
• Bachelor's degree in Computer Science, Engineering, Physics, or Mathematics.
• Obtain Security+ certification within the first 90 days of employment with Raft.
• Willingness to travel up to 25%.

Highly preferred:

• Active or previously active security clearance
• Hands on experience with Rust
• Hands on experience working in distributed systems

Clearance Requirements:

• Active clearance preferred. Ability to obtain and maintain and active Top Secret/SCI security clearance
• Must be a US Citizen 

Salary Range:

• $120,000 - $180,000
• The determination of compensation is predicated upon a candidate's comprehensive experience, demonstrated skill, and proven abilities

Work Type:

• Onsite in Rome, Ny; Chantilly, Va; JBLM, Wa
• Domestic travel up to 35% to customer sites

What we will offer you: 

• Highly competitive salary
• Fully covered healthcare, dental, and vision coverage
• 401(k) and company match
• Take as you need PTO + 11 paid holidays
• Education & training benefits
• Generous Referral Bonuses
• And More!

Our Vision Statement: 

We bridge the gap between humans and data through radical transparency and our obsession with the mission. 

Our Customer Obsession: 

We will approach every deliverable like it's a product. We will adopt a customer-obsessed mentality. As we grow, and our footprint becomes larger, teams and employees will treat each other not only as teammates but customers. We must live the customer-obsessed mindset, always. This will help us scale and it will translate to the interactions that our Rafters have with their clients and other product teams that they integrate with. Our culture will enable our success and set us apart from other companies.

How do we get there? 

Public-sector modernization is critical for us to live in a better world. We, at Raft, want to innovate and solve complex problems. And, if we are successful, our generation and the ones that follow us will live in a delightful, efficient, and accessible world where out-of-box thinking, and collaboration is a norm. 

Raft’s core philosophy is Ubuntu: I Am, Because We are. We support our “nadi” by elevating the other Rafters. We work as a hyper collaborative team where each team member brings a unique perspective, adding value that did not exist before. People make Raft special. We celebrate each other and our cognitive and cultural diversity. We are devoted to our practice of innovation and collaboration. 

The Role… 

At Soho House, as a Cleaner, you play a vital role in maintaining a pristine, welcoming, and hygienic environment across all member-facing and back-of-house areas. Your attention to detail, professionalism, and pride in your work ensure that the club always reflects our high standards of service, care, and presentation. 

You will work closely with the Housekeeping and Facilities teams to ensure that all spaces — including lounges, washrooms, changing rooms, offices, and event areas — are kept clean, stocked, and ready for use throughout the day

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 years continuous service 
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Perform daily cleaning tasks across assigned areas including floors, surfaces, restrooms, and shared spaces 
• Ensure high-touch points (e.g. door handles, counters, handrails) are regularly sanitised 
• Replenish consumables such as soap, paper towels, toilet paper, and sanitising products 
• Support deep cleaning and periodic maintenance tasks as scheduled or required 
• Maintain equipment and cleaning products in a safe, clean, and organised condition 
• Identify and report any maintenance issues, safety concerns, or low supplies to the supervisor 
• Respond quickly and discreetly to spills, accidents, or urgent cleaning requests 
• Adhere to all health & safety, hygiene, and COSHH regulations 
• Demonstrate courtesy and professionalism when interacting with members and colleagues 

What we are looking for...

A successful Cleaner for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.  

• Previous experience in a professional cleaning role (hospitality, office, or public venue preferred) 
• Understanding of cleaning techniques and hygiene protocols 
• Comfortable using cleaning equipment (e.g. vacuum, floor scrubber, mops) 
• Reliable, self-motivated, and able to work independently 
• Good time management and communication skills  

Desirable: 

• Knowledge of COSHH and safe chemical handling 
• Experience in luxury environments or high-traffic venues 
• Flexible availability for early, late, or weekend shifts 

SUMMARY: 

The Senior Technical Designer is responsible for building and maintaining the specs and fit of the garment from initial design concept through to final fit approval for the women's categories. This role is responsible to ensure fit consistency and Brand standards for construction throughout the given category are maintained. This position requires a higher  level of technical, process management and problem solving skills. 

RESPONSIBILITIES:

• Collaborate with business partners to obtain clear direction and consensus on design aesthetic, fit intent and construction.
• Build excellent working relationships with cross functional partners in Design, Merchandising, Sourcing and Product Development as well as overseas offices and Direct vendors. 
• Develop specifications and garment construction methods for assigned product categories from initial style development and cost engineer for bulk production. 
• Attend fit sessions with Team, to develop Brand aesthetic, silhouette and proportion within the price point for assigned categories.
• Problem solves all technical issues related to fit and execution including fabric application, construction, grading and cost engineering.
• Effectively communicate fit intent, balance and construction revisions to OVS partners and Direct Vendors via fit notes, diagrams, ¼ scale pattern corrections, digital photos. 
• Evaluate prototype samples and fit samples for measurement, fit and construction accuracy and quality according to Brand standards. 
• Participate in maintaining consistency of technical design and product creation processes. 
• Partner with OVS offices and Direct Vendor Technical teams to ensure execution of fit, construction and finishing 
• Ensure Brand consistency in aesthetic, fit and construction from vendor to vendor across all styles within a category
• Effectively communicate with cross functional teams to ensure calendar milestone deliverables are met
• Proactively identify and solve potential production, quality and costing issues and make appropriate recommendations for resolutions.
• Escalate issues when necessary and provide root cause analysis, fact finding and possible solutions. 
• Track workload deliverables to ensure individual deadlines are met and work with production partners to avoid garment delivery slides.
• Attend key Milestone meetings to provide technical support with regards to fit and construction
• Fosters open communication and team environment with all business partners and receives constructive feedback professionally.
• Supervise direct reports as needed.

SKILLS:

• Experience in fitting garments for assigned product categories
• Ability to analyze fit issues and propose valid & actionable solutions
• Experience in creating accurate technical spec packages 
• Proficient in pattern making, grading, construction methods and garment engineering for assigned categories
• Understanding of end to end product development and apparel production process from concept to delivery
• Knowledge of fabric and inner components
• Strong written and verbal communication skills
• Strong sense of urgency, attention to detail and resourcefulness
• Adept at time management with the ability to set priorities, plan and meet overlapping deadlines
• Proven organizational skills and ability to manage deadlines and changing priorities
• Competent analytical skills and ability to problem solve
• Dedicated team player
• Expert interpersonal skills and ability to interact with all personality types and cultures
• Ability to openly embrace changes dictated by market conditions
• Advanced computer skills:  Google Apps, Microsoft Office Suite (or alternate software), Adobe Illustrator, PLM, 
• Knowledge of Gerber AccuMark, Lectra, Optitex, Browzwear, Clo (or alternate computer pattern making or 3D software).
• Ability to supervise and train direct reports.

REQUIREMENTS: 

• B.A. Apparel Design, Technical Design, or job related equivalent
• 5+ years of experience in Technical Design, and at least two other proficiencies: patternmaking, product engineering, garment construction or pattern grading

Salary offered will be commensurate with experience. For this New York based position, the expected base salary is $105,000 - $130,000 

The Community You Will Join:

Airbnb’s public policy team exists to further the interests of our community of hosts and guests with politicians, regulators, opinion leaders and others who shape the political and legal context for our business, helping them to understand the significant social and economic contributions of our platform. Across the EMEA region, we are engaged in well over a hundred local conversations and negotiations with governments big and small.  We engage governments at local, regional and national levels directly and also use innovative advocacy and partnership strategies that actively involve our community and our stakeholders in making the case for fair, progressive home sharing rules and travel affordability.. 

The Difference You Will Make

The Head of Government Relations and Policy Campaigns, Italy is responsible for developing and executing fully integrated Policy strategic engagement plans in the region and leading the local team, under the direction of the Director of Public Policy and Campaigns, EMEA. The successful candidate will use all available strategies, informed by data and insights, that aims to protect and further the legitimacy of Airbnb and our community.

A Typical Day: 

Leadership: Your primary responsibility is team leadership - line managing an energetic, and passionate group of experts, in Policy and Strategic Engagement, who deliver complementary strands of work to serve the overall strategy. You inspire others to get behind a common vision and you deploy first-rate organisational skills to ensure that your strategy is executed, targets are set, and projects are delivered, on time and on budget.

Team culture and performance management: You create and maintain an inclusive culture and ways of working for your team, in line with Airbnb’s Core Values, and you are committed to embracing diversity and fostering belonging. You are accountable for performance management and feedback in line with the Company’s expectations, and also recruitment and succession planning. You empower members of your team to work on local and regional projects that develop their professional, operational and strategic skills. 

Strategy Development and cross functional alignment: You determine an appropriate strategy for each priority geography in the region, as determined through close collaboration with the business leader in the territory. You define the ultimate policy goals and priorities, and develop operational plans that deliver measurable progress towards those goals in partnership with your local team. These plans and strategies are always founded on high-quality insights and data analysis, and are well aligned with Airbnb’s global approach. You also develop these strategies in close collaboration with colleagues on the wider EMEA team who have expertise in the core campaign functions, and have a regional perspective on best practices and learnings. 

Communication and Accountability: You work with your local Airbnb Leadership (e.g. Country Manager, marketing lead, legal counsel, Comms, etc.) to align Government engagement, policy partnerships and campaign plans with critical business priorities and outcomes. You ensure that internal stakeholders understand the campaign strategy plans, that decisions are made in a timely manner, and that information is flowing smoothly to everyone with a “need to know”. You ensure that progress is being reported regularly, and that roadblocks and successes are being flagged appropriately. You are able to confidently communicate with senior leaders about your campaign’s priorities, to manage expectations where required and to coordinate with other teams to achieve greater goals. 

External Advocacy: you represent Airbnb at the most senior political levels in your geography, and with the media. You ensure that Airbnb builds and maintains relationships with the widest possible network of contacts in local, regional and national legislative, executive and administrative offices, and also with coalitions who can advance Airbnb’s advocacy initiatives. 

Your Expertise:

• At least 20 years experience working with complex political or regulatory issues in relevant business or non-governmental organisation, or in a political, governmental or regulatory context. Ideally, this experience has been built in travel, urbanism or technology.
• Ability to navigate a complex political or regulatory environment. Advanced knowledge of the political landscape and legislative processes in Italy, Greece and the EU, Israel a plus. 
• Ability to quickly get up to speed on complex technical and regulatory issues, and understand how these can be managed using a broad range of campaigning strategies;
• Senior leadership experience, with track record of managing, supporting and developing diverse multidisciplinary teams; Proven ability in core management skills - effective delegation, empowerment, performance management, coaching and talent development;
• Experience of managing complex projects with multiple stakeholders. Ability to multi-task by prioritizing work and coordinating required support across various functions to achieve project goals and objectives
• Excellent strategist, creative thinker and expert communicator (spokesperson) , with great interpersonal, writing and presentation skills; 
• Self-starter with a good sense of humor and the ability to thrive in a fast moving and sometimes stressful environment.
• Candidates must speak fluent Italian and English. An additional European language would be an asset. You must submit your application in English.
• This role is located in Rome but can involve working from home, with frequent travel to countries in SEE and Brussels, and also to our global headquarters in San Francisco.

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.

The Role… 

At Soho House, the Kitchen Porter plays a vital role in ensuring the smooth operation of the kitchen by cleaning and maintaining kitchenware including pots, pans, cutlery, crockery, and glassware. 

Your main responsibility is supporting hygiene and safety standards, managing waste disposal, and maintaining overall cleanliness and organisation in the kitchen and back-of-house areas. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 years continuous service 
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Wash, rinse, and sanitise all kitchen items including pots, pans, dishes, utensils, and glassware in line with daily operational needs 
• Operate commercial dishwashing and cleaning equipment in accordance with manufacturer guidelines and safety protocols 
• Maintain cleanliness and organisation of kitchen workspaces and storage areas 
• Dispose of kitchen waste appropriately, ensuring bins are emptied and areas are kept clean and tidy throughout the shift 
• Adhere to all Food Safety and Health & Safety policies and practices in line with UK regulations (including HACCP) 
• Follow detailed cleaning schedules and standard operating procedures (SOPs) 
• Support the kitchen team by replenishing stock, reporting low supplies, and assisting where required during peak service times 
• Handle kitchen equipment and items carefully to minimise breakages and maintain inventory integrity 
• Replenish supplies such as toiletries, towels, and cleaning materials where required.
• Safely handle and store cleaning chemicals and equipment.

What we are looking for...

A successful Kitchen Porter for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.  

• Previous cleaning, housekeeping, or janitorial experience preferred.
• Knowledge of cleaning methods, materials, and equipment. 
• Strong attention to detail and ability to work independently. 
• Reliability, discretion, and a professional attitude. 
• Flexibility to work all shifts, weekends, and holidays as required. 
• Ability to handle feedback to achieve member satisfaction 
• Ability to multitask and work in a fast-paced environment 
• Ability to understand and follow written and verbal instructions 

The Role… 

At Soho House, a Chef de Partie supports the kitchen brigade in delivering exceptional dining experiences to our members and guests. As a Chef de Partie, your role is to make sure that our members have an amazing dining experience every time. Possessing a keen passion for food, we will give you a platform to connect, grow, have fun and make an impact 

Your main responsibility is  to ensure that the food we deliver to our members it of the highest quality. This includes preparing food before service, setting up and stocking kitchen stations and plating to company standards. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to up to 2 additional dependents)
• Dental Plan (option to add up to 2 additional dependents)
• Birthday Day Off after 1 years' continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Plating food according to company guidelines ensuring high standards. 
• Ensuring mis en place is completed before service. 
• Maintain a professional attitude at all times. 
• Ensure health and safety regulations are met.   
• Attending regular meetings with front and back of house teams to learn about any menu or service changes and specials alongside daily tastings.   
• Support junior team members (e.g., Commis Chefs) through guidance and collaboration. 
• Assist in preparation of team meals as requested, considering dietary needs and variety. 
• Demonstrate a proactive attitude towards learning, improvement, and teamwork.
• Supporting with the deep cleaning of the entire kitchen before close. 
• Wrapping unused items and storing them in proper area at the end of service. 

What we are looking for...

A successful Chef de Partie for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.  

• Minimum of 2+ years’ experience in similar capacity
• Passion for food, attention to detail, and a strong desire to learn and grow. 
• Understanding of basic food safety and hygiene practices. 
• Good communication and teamwork skills. 
• Positive, proactive, and respectful attitude in a busy kitchen environment. 
• Culinary qualification (e.g., NVQ Level 1 or 2) is a plus but not essential. 
• Must be able to demonstrate competency as outlined in the training schedule and Club School
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed
• Ability to take direction, work in a team environment and autonomously

The Role… 

At Soho House, a Breakfast Chef  is the first point of contact in the kitchen each morning, the Breakfast Chef takes ownership of early-day operations and ensures the delivery of high-quality, beautifully presented, and nutritious breakfast dishes. 

Your main responsibilities will be mise en place, stock control, and menu execution during breakfast hours, and may assist in preparation for lunch service. This includes preparing food before service, setting up and stocking kitchen stations and plating to company standards. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to up to 2 additional dependents)
• Dental Plan (option to add up to 2 additional dependents)
• Birthday Day Off after 1 years' continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Prepare and cook all breakfast dishes to the highest standards, ensuring consistent quality, presentation, and timing. 
• Ensuring mis en place is completed before service. 
• Maintain a professional attitude at all times. 
• Ensure health and safety regulations are met.   
• Attending regular meetings with front and back of house teams to learn about any menu or service changes and specials alongside daily tastings.   
• Support junior team members (e.g., Prep Chefs) through guidance and collaboration. 
• Assist in preparation of team meals as requested, considering dietary needs and variety. 
• Demonstrate a proactive attitude towards learning, improvement, and teamwork.
• Take full responsibility for the breakfast section, ensuring smooth and timely service and clean-down post-service. 
• Wrapping unused items and storing them in proper area at the end of service. 

What we are looking for...

A successful Breakfast Chef for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.  

• Minimum of 2+ years’ experience in similar capacity
• Passion for food, attention to detail, and a strong desire to learn and grow. 
• Understanding of basic food safety and hygiene practices. 
• Good communication and teamwork skills. 
• Positive, proactive, and respectful attitude in a busy kitchen environment. 
• Culinary qualification (e.g., NVQ Level 1 or 2) is a plus but not essential. 
• Must be able to demonstrate competency as outlined in the training schedule and Club School
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed
• Ability to take direction, work in a team environment and autonomously

Senior Customer Implementation Specialist – Rome or Madrid (hybrid)

As a Senior Customer Implementation Specialist here at Convera, you will lead the implementation process for complex customer engagements, providing advanced technical expertise and project management. This role involves managing high-stakes projects, mentoring junior team members, and contributing to the continuous improvement of implementation practices. The ideal candidate has significant experience in customer implementation, excels at problem-solving, and thrives in a customer-facing role.

You will be responsible for:

• Lead end-to-end implementation for large or complex customer projects, ensuring successful deployment and adoption.
• Act as a trusted advisor to customers, guiding them through technical and operational aspects of implementation.
• Oversee and mentor junior implementation specialists, providing guidance and support as needed.
• Develop detailed project plans, including timelines, resource allocation, and risk assessments.
• Troubleshoot and resolve advanced technical challenges during implementation, escalating to engineering teams when necessary.
• Collaborate with cross-functional teams to address customer-specific needs and ensure alignment with product capabilities.
• Continuously evaluate and improve implementation processes to enhance efficiency and customer satisfaction.
• Provide feedback to Product and Engineering teams based on customer implementation experiences.

You should apply if you have:

• Extensive and progressive experience in customer implementation, technical support, or a related field.
• Proven expertise in managing complex implementation projects.
• Strong leadership skills, with experience mentoring or leading junior team members.
• Advanced technical knowledge of system integration, data migration, and solution configuration.
• Excellent project management and organizational skills.
• Familiarity with CRM and project management tools (e.g., Salesforce, JIRA, Smartsheets, Asana, or similar).

Preferred (not essential):

• Bachelor’s degree in Business, Computer Science, or a related field (Master’s degree preferred).
• Experience with API and SWIFT implementations

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 

• Market competitive salary 
• Opportunity to earn an annual bonus 
• Great career growth and development opportunities in a global organization
• A flexible approach to work (hybrid model)
• Generous insurance (health, disability, life) 
• Paid holidays, time-off and leave policies for life events (maternity, paternity, adoption)
• Paid time off for volunteering / charity opportunities (5 days per year)

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.

Apply now!

#LI-EW2

The Role… 

At Soho House, a Barback plays an essential supporting role in the smooth and efficient operation of the bar. Working alongside the bar team, you’ll ensure that bartenders have everything they need to deliver fast, high-quality service to our members and guests. 

Your main responsibility is to assist the bar staff and make sure the member gets a superior experience. You will deliver drinks orders from the bar to members’ tables, acting as a point of contact between the bar and the floor.  

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to up to 2 additional dependents)
• Dental Plan (option to add up to 2 additional dependents)
• Birthday Day Off after 1 years' continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Bring drinks quickly from the bar to its respective location in the restaurants and deliver to members.  
• Maintain a spotless, pristine work environment 
• Provides service to and is accountable for an assigned section. 
• Develop relationships with members to provide personalized service. 
• Polishing glassware ensuring they are ready for service.  
• Assist bartenders during service by restocking ingredients, running drinks, and retrieving supplies from storage or cellar. 
• Perform opening and closing procedures including but not limited to the set up and break down of stations. 
• Ensure all service equipment is handled carefully and stored correctly. 
• Maintain a spotless and pristine working environment.  
• Attending regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.

What we are looking for...

•  2 - 3 years’ experience in similar capacity
• Basic understanding of bar operations, hygiene standards, and stock rotation. 
• Must be hospitable, approachable, passionate about customer service and respectful towards colleagues and guests
• Must be able to demonstrate competency as outlined in the training schedule and Club School
• Must be able to work flexible shifts and schedules, including weekends and holidays as needed
• Ability to take direction, work in a team environment and autonomously

About Choreograph

Choreograph is WPP’s global data products and technology company. We’re on a mission to transform marketing by building the fastest, most connected data platform that bridges marketing strategy to scaled activation. We work with agencies and clients to transform the value of data by bringing together technology, data, and analytics capabilities. We deliver this through the Open Media Studio, an AI-enabled media and data platform for the next era of advertising. Our team of thinkers, builders, creators, and problem solvers are over 1,000 strong, across 20 markets around the world. As an SEO Consultant, you will operate within this innovative ecosystem, leveraging data and technology to drive impactful client solutions.

Role Summary and Impact

We are seeking an enthusiastic and skilled SEO Consultant to join our dynamic team. This role is crucial for integrating SEO into complex digital performance-driven strategies, directly impacting client success. The SEO Consultant will be responsible for leading and executing all SEO activities, including technical assessments, content strategies, and comprehensive link building, to significantly enhance search engine rankings for prestigious client companies across diverse industries. You will deliver high-standard strategic and operational support, ensuring robust digital presence and growth for our clients.

Responsibilities

• Analyze business requirements to propose and implement high-performing SEO project solutions tailored to client objectives.
• Conduct ongoing, in-depth keyword research, including discovery and expansion of new keyword opportunities.
• Research, develop, and implement technical and content recommendations to achieve optimal SEO performance.
• Develop and execute comprehensive link building strategies.
• Integrate SEO strategies effectively within broader digital marketing scenarios, aligning with client needs and other digital levers
• Implement and test optimization techniques for Large Language Models (GEO and AEO), refining the structure and semantics of content to maximize visibility and relevance in generative search responses.
• Provide thorough and insightful data analysis for client properties and competitive landscapes.
• Ensure the timely and accurate delivery of monthly, quarterly, and annual reports as required.
• Collaborate closely with other SEO Consultants, Managers, Web Analysts, CRO Specialists, Media teams and Account teams to develop unified offers and implement synergistic SEO strategies.
• Continually identify and pursue opportunities to streamline and improve internal processes and workflows.

Requirements

• BS/MS degree in engineering, marketing, or a related field.
• 2-3 years of progressive experience in an SEO-focused role, either agency-side or in-house, demonstrating proven working knowledge of search engine optimization practices.
• Deep knowledge of ranking factors, search engine algorithms, and current SEO trends and best practices.
• Knowledge of the current search scenario, experience in GEO to improve brand visibility on major LLMs.
• Prior experience in technical SEO, preferably for e-commerce and/or multi-country websites.
• Proven experience in running successful content and link building strategies.
• Basic understanding of the main synergies between SEO and Search Engine Advertising (SEA).
• In-depth experience with website analytics tools (e.g., Google Analytics, Adobe Analytics) and common data visualization tools (e.g., Looker Studio).
• Working knowledge of HTML, CSS, and JavaScript development and their constraints related to SEO.
• Strong familiarity with key search tools (e.g., Google Search Console, Semrush, Ahref, Lumar, Screaming Frog, AWR, Majestic).
• Leveraging modern technologies, including AI, to enhance efficiency, automate processes, and champion digital evolution.
• Good proficiency in English (both oral and written) is mandatory due to international projects; a second European language is a significant plus.
• Cultivating strong internal and external relationships through clear, influential communication and an inclusive collaborative style.
• Proficiency in Excel and PowerPoint.
• Strong organizational and analytical skills, with the ability to multitask effectively in a fast-paced environment.
• Demonstrated ability to successfully meet deadlines.
• Capacity to work both independently and collaboratively within a team.
• A commitment to ongoing professional development, acquiring new skills, and adapting swiftly to evolving contexts and market demands.
• Driving accountability and delivering exceptional value by prioritizing client needs and fostering strong, solution-oriented partnerships.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

While we appreciate all applications received, only those candidates selected for an interview will be contacted.

#LI-Promoted

🧰 Who We Are

Wakam is a B2B2C insurance company that creates white-label insurance solutions via its Play&Plug® technology platform for more than 80 partners. We provide most of our insurance products through APIs and operate across 32 countries, making Wakam the European leader in digital and embedded insurance. Wakam is also a mission-driven company dedicated to “enabling transparent and impactful insurance.”

🚀 About the Team

You will join Wakam’s Motor Underwriting team, which plays a central role in shaping underwriting performance, portfolio quality, and sustainable growth across multiple European markets.

Working at the crossroads of Underwriting, Pricing, Claims, Distribution, Product, Reinsurance, and Compliance, the team supports Wakam’s broker, MGA, and platform partnerships with strong technical underwriting expertise and a data-driven approach to decision-making.

🎯 Your Mission

As a Senior Motor Fleet Underwriter (12 months fixed-term), you will take ownership of Wakam’s European commercial motor fleet portfolio, driving underwriting performance, strengthening broker and MGA relationships, and contributing to product and market strategy across several jurisdictions.

You will act as a technical authority on fleet underwriting, combining risk selection, pricing discipline, market insight, and portfolio steering to ensure profitable and sustainable growth. This role requires both hands-on underwriting expertise and the ability to influence underwriting frameworks, appetite, and governance.

✏️ Your Responsibilities

Portfolio Underwriting & Risk Assessment

You will underwrite new business and renewals across commercial motor fleet segments, including PHV/taxi, delivery, leasing fleets, and other types of fleets. You will assess risk quality using exposure data, loss history, fleet management practices, driver profiles, and sector information, and apply technical pricing models and rating tools to determine adequate premiums.

You will negotiate terms with brokers and MGAs to achieve balanced outcomes on price, coverage, and conditions, while applying underwriting authority appropriately and escalating referrals when needed. You will also manage quotes, binders, endorsements, and monitor in-force accounts for mid-term changes, fleet movements, and deterioration in claims performance.

Portfolio Management & Performance

• You will monitor the combined operating ratio (COR) and loss ratio of the fleet portfolio on a regular basis, identifying trends and taking corrective actions where needed. You will track performance by segment, geography, broker, vehicle type, and fleet size, and contribute to quarterly portfolio reviews and management reporting.
• You will actively manage underperforming accounts through rate action, tighter coverage terms, or non-renewal decisions where appropriate. You will also produce underwriting MI and data analysis to support portfolio steering and work closely with actuarial teams on pricing adequacy, experience reviews, and reserving discussions.

Pricing & Technical Development

• You will contribute to the development and ongoing refinement of fleet pricing models, rating tools, underwriting guidelines, referral matrices, and appetite statements. You will incorporate market intelligence and claims experience into pricing assumptions, including repair cost inflation, parts trends, and frequency developments.
• You will also monitor external market conditions such as competitor pricing, capacity changes, and emerging risks including EV fleets, ADAS technology, autonomous vehicles, gig economy operators, and mobility-as-a-service platforms.

Broker & Distribution Management

• You will build and maintain strong relationships with specialist fleet brokers, Lloyd’s brokers, and MGA partners across Europe.
• You will lead broker meetings, scheme reviews, and renewal discussions, support the onboarding of new fleet schemes and delegated authority arrangements, and represent Wakam in market discussions and industry forums.

European & Cross-Border Underwriting

• You will underwrite cross-border fleet risks and multi-jurisdiction programmes, navigating local regulatory requirements, mandatory covers, and market practices across countries such as the UK, France, Spain, Italy, Germany, the Netherlands, Belgium, and the Nordics.
• You will liaise with local contacts, and MGA’s where relevant, while monitoring macroeconomic and geopolitical factors that may impact portfolio performance.

Claims Collaboration, Fraud & Governance

• You will work closely with claims teams on large or complex fleet losses, support claims reviews, identify fraud indicators and leakage patterns, and contribute to wording reviews to ensure coverage remains robust and fit for purpose.
• You will operate within underwriting authorities and governance frameworks, maintain accurate records in underwriting systems, prepare submissions for internal committees, and support audit and compliance processes across relevant markets.

🧠 What You Bring

You bring significant technical underwriting experience and strong commercial judgement. In particular, you have:

• Significant motor fleet underwriting experience, ideally within an insurer, Lloyd’s syndicate, or specialist MGA
• A proven track record managing fleet portfolios across multiple European markets
• Experience underwriting large and complex fleet accounts, including structures involving deductibles, captives, or self-insured elements
• Strong technical underwriting capabilities in risk assessment, pricing, coverage structuring, and portfolio steering
• Comfort interpreting loss runs, claims statistics, and actuarial analyses
• Strong command of tools such as Excel, and ideally Power BI or similar BI platforms, plus familiarity with underwriting and pricing systems
• Good understanding of reinsurance structures relevant to fleet business, such as XL, quota share, and aggregate covers
• Familiarity with European motor insurance regulation, including cross-border requirements and compulsory insurance frameworks
• Fluent English; an additional European language such as French, Spanish, German, Italian, or Dutch would be a strong plus
• A professional qualification such as ACII (or equivalent), or progress toward it, is preferred.

✨ Who You Are

• You are a technically strong and commercially minded underwriter who knows how to balance discipline and growth.
• You are confident in broker-facing environments, credible in committee discussions, and comfortable making decisions on complex risks.
• You combine analytical rigour with sound judgement, communicate clearly with technical and non-technical stakeholders, and are able to manage a significant portfolio with autonomy.
• You thrive in a fast-paced, international, technology-led environment and bring a collaborative mindset when working with Pricing, Claims, Legal, Product, and Distribution teams.

✨ 🤖 AI & Digital Mindset

At Wakam, underwriting is increasingly supported by data, tooling, and automation. In this role, you will be expected to work in a way that is structured, measurable, and scalable: using data to support underwriting decisions, improving monitoring practices, and contributing to more robust and efficient underwriting frameworks.

An interest in digital underwriting tools, portfolio analytics, and technology-enabled decision-making will help you succeed in this environment.

🌟 Why Join Wakam?

Joining Wakam as a Senior Motor Fleet Underwriter means taking ownership of a meaningful European fleet portfolio in a business where underwriting expertise has direct visibility and impact.

You will benefit from genuine underwriting autonomy, broad market exposure, and close collaboration with expert teams across actuarial, claims, product, and distribution. It is an opportunity to shape underwriting strategy in a fast-growing, technology-driven insurer with a strong international footprint and real ambition in Motor.

📊 Key Performance Indicators

Success in the role will typically be measured through indicators such as:

• Fleet portfolio COR versus target
• New business GWP written versus budget, by market and segment
• Renewal retention across managed accounts
• Pricing adequacy versus technical rate
• Quote-to-bind conversion
• Underwriting file quality / audit score
• Broker relationship quality and responsiveness
• Referrals handled within agreed SLA

🏆 Hiring Process

Our hiring process is designed to be selective, transparent, and respectful of your time:

1. HR Interview
2. Interview with our Chief Underwriting Officer - Motor and Mobility
3. Interview with our SVP, Group Chief Underwriting Officer

AI-Assisted Interview Process Policy | Notion

The Role… 

At Soho House, as a Hotel Receptionist, you will be the first point of contact for members and guests, delivering an exceptional arrival and departure experience. Your role is key in ensuring a warm welcome, smooth check-in and check-out, and efficient handling of reservations, guest inquiries, and front desk operations. 

You will embody the values of discretion, professionalism, and service excellence, creating a positive and memorable impression from the moment guests arrive. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 years continuous service 
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Greet members and guests warmly and professionally on arrival 
• Perform check-in and check-out procedures efficiently, following internal protocols 
• Manage bookings, cancellations, and room allocations using the hotel’s PMS (Property Management System) 
• Answer guest questions and resolve complaints or concerns with empathy and discretion 
• Coordinate with housekeeping, concierge, spa, and other departments to ensure a seamless experience 
• Process payments accurately and issue invoices or receipts as required 
• Handle phone, email, and in-person inquiries promptly and helpfully 
• Keep reception and lobby areas tidy, welcoming, and well-presented 
• Maintain guest confidentiality and adhere to GDPR and club data policies 
• Assist with wake-up calls, transportation bookings, and general concierge duties as needed 

What we are looking for...

A successful Hotel Receptionist for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.  

• Previous experience in a receptionist or front-of-house role, ideally in hospitality or luxury environments 
• Strong customer service and communication skills 
• Proficiency in Microsoft Office and hotel booking systems (e.g., Opera, Protel) 
• Reliable, organised, and well-groomed with a calm, professional manner 
• Ability to multi-task in a fast-paced environment and stay solution-focused 

Desirable: 

• Experience working in a private members club or boutique hotel 
• Multilingual abilities 
• First Aid or Fire Safety certification 
• Knowledge of local attractions, transportation options, and club amenities 

The Role… 

At Soho House, as the Head Receptionist, you will lead the front desk team in delivering seamless, welcoming, and high-standard service to all hotel guests and members. Acting as the first point of contact, you will ensure a smooth check-in and check-out experience, oversee guest queries, and maintain the day-to-day flow of reception operations. You will be responsible for setting the tone of service excellence, training the team, and ensuring all procedures are carried out in line with the club’s values. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 years continuous service 
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Supervise daily front desk operations including check-in, check-out, and guest service interactions 
• Lead and train reception staff to provide warm, professional, and efficient guest service 
• Ensure accurate booking and reservation processes, using the property management system (PMS) 
• Handle escalated guest queries or complaints with professionalism and discretion 
• Maintain a strong presence at the front desk, supporting and mentoring junior staff 
• Liaise with housekeeping, concierge, security, and management to ensure a coordinated guest experience 
• Conduct shift briefings and ensure handovers are clear and complete 
• Prepare reports on guest feedback, room availability, and operational performance 
• Monitor grooming standards, team etiquette, and adherence to club protocols 
• Support recruitment, onboarding, and scheduling of front office team 
• Maintain updated knowledge of all facilities, offerings, events, and policies to inform guests confidently 

What we are looking for...

• 2–3 years’ experience in a hotel receptionist or front desk supervisory role 
• Experience in luxury hospitality, boutique hotels, or private members clubs 
• Strong leadership and team coordination skills 
• Excellent verbal and written communication 
• Proficient in hotel reservation systems (e.g., Opera, Protel, or equivalent) 
• Calm under pressure and adept at resolving issues with a guest-first mindset 

The Role… 

 At Soho House, as a Lead Therapist, you will oversee the daily operations of the therapy team, ensuring the highest standards of client care and service excellence. You will lead by example, providing expert treatments while mentoring and supporting your colleagues to deliver an exceptional wellness experience for our members and guests. 

This role requires outstanding technical skills, strong leadership abilities, and a passion for holistic health and wellbeing. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (option to up to 2 additional dependents)
• Dental Plan (option to add up to 2 additional dependents)
• Birthday Day Off after 1 years' continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Deliver a range of high-quality therapeutic treatments consistent with the club’s standards and member preferences 
• Supervise, train, and mentor junior therapists, ensuring continuous professional development and adherence to protocols
• Manage daily treatment schedules, ensuring optimal team productivity and member satisfaction 
• Maintain an up-to-date knowledge of new therapies, products, and industry trends to enhance service offerings 
• Ensure compliance with hygiene, health & safety, and licensing regulations at all times 
• Handle member enquiries, feedback, and complaints with professionalism and discretion 
• Collaborate with Spa Manager and other departments to coordinate wellness events, promotions, and marketing initiatives 
• Manage stock levels of therapy products and equipment, placing orders as needed 
• Lead regular team meetings to foster communication, motivation, and continuous improvement 
• Maintain detailed client records and treatment documentation in line with confidentiality policies 

What we are looking for...

A successful Lead Therapist for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success. 

• Extensive experience as a qualified therapist with a broad range of treatments 
• Proven leadership experience within a spa or wellness environment 
• Excellent communication, coaching, and interpersonal skills
• Ability to motivate and inspire a team in a high-end service setting 
• Strong organisational skills and attention to detail 

Desirable: 

• Relevant therapy qualifications (e.g., massage, beauty, holistic therapies) 
• Additional certifications in advanced or specialised treatments 
• Knowledge of spa software and booking systems 
• NVQ levels 2 & 3 qualified  

 Physical Requirements: 

• Must be over the age of 18 
• Must be able to seize, grasp, turn and hold objects by hand 
• Able to work on your feet for at least 8 hours 
• Occasionally kneel, bend, crouch and climb as required 

The Role… 

At Soho House, a Lifeguard is a vital role in maintaining a safe, welcoming, and enjoyable environment in our pool and wet areas. Your primary responsibility is the safety of all members and guests using the pool, while also upholding the club’s premium service and cleanliness standards. 

This role is ideal for a vigilant, professional individual with a passion for health, safety, and exceptional guest care. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 years continuous service 
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Supervise the pool area, maintaining constant vigilance to prevent accidents and respond swiftly to emergencies. 
• Enforce pool rules and etiquette to ensure the safety and comfort of all users. 
• Perform regular safety checks and maintain equipment such as rescue tubes, pool cleaning gear, and first aid supplies. 
• Administer First Aid, CPR, or emergency response as required.
• Monitor water quality and report any irregularities to management or maintenance. 
• Ensure all wet areas, including pool deck, showers, and locker rooms, are clean, organised, and well-maintained. 
• Provide courteous, professional service to members and guests always. 
• Report maintenance issues, incidents, or unsafe conditions in a timely manner. 
• Support wellness or swim programming where appropriate (e.g., lane allocation, assisting instructors). 

What we are looking for...

A successful Lifeguard for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.  

• Valid and up-to-date Lifeguard Certification (e.g., RLSS, NPLQ, or equivalent) 
• Current First Aid and CPR certification. PPO desirable.
• Previous experience in a leisure club, spa, hotel, or fitness facility is preferred 
• Strong communication skills and a calm, confident presence under pressure 
• Professional appearance, punctuality, and a customer-focused attitude 

The Role… 

At Soho House, as a Maintenance Assistant, you will support the Maintenance Supervisor and Facilities team in ensuring that the building, facilities, and equipment across the club are maintained to a high standard. You’ll play a hands-on role in keeping the club safe, functional, and well-presented for our members, guests, and staff. 

This position is ideal for a proactive, reliable individual with a basic technical skillset and a strong service mindset. 

What's in it for you?

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink, 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 years continuous service 
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties…

• Carry out minor repairs and general maintenance tasks (painting, basic plumbing, light bulb changes, furniture assembly, etc.) 
• Support planned preventative maintenance (PPM) and reactive work orders as directed by the Maintenance Supervisor 
• Assist with inspections of equipment, fixtures, and building systems to identify issues early 
• Help with room and facility setups for meetings, events, or club functions 
• Keep maintenance tools, workspaces, and plant rooms clean, tidy, and safely stored 
• Monitor stock of essential maintenance supplies and report shortages 
• Respond quickly and professionally to urgent repair requests or facility concerns 
• Work closely with housekeeping and operations teams to ensure a well-maintained environment 
• Always follow health and safety policies and safe working practices 

What we are looking for...

A successful Maintenance Assistant for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.  

• Basic experience in general maintenance, handyman work, or a similar support role 
• Comfortable using tools and carrying out physical tasks 
• Good attention to detail and pride in keeping spaces clean and functional 
• Able to work independently and as part of a team 
• Flexible and willing to support different departments as needed 

Desirable: 

• Basic qualifications in building services, maintenance, or manual trades 
• Experience in a hotel, club, or hospitality environment 
• Familiarity with maintenance logs, task tracking, or work order systems 

We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required. Fully bilingual (written and spoken) in both English and Italian. Additional language(s) fluency such as spoken and written Portuguese, Spanish etc. is a plus! 

This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Global Care Navigator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations. 

The working hours for this role will be: Monday-Friday; 3pm - 11pm CEST

What you’ll be doing: 

• Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent. 
• Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available. 
• Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.) 
• Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up. 
• Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns. 
• Engage in CIR intake and/or coaching services for global members and customers
• Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers. 
• Research and document crisis resources for members in different countries
• Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English. 
• Summarize all patient interactions, writing in English within Spring Health’s online documentation systems. 
• Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience. 
• Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available. 
• Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards.

What we expect from you: 

• Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state or country of residence. 
• Minimum of 2+ years of direct clinical care experience post licensure. 
• Excellent written and verbal English and Italian communication skills and comfortable interacting with members worldwide. 
• Must be comfortable using multiple computer platforms at the same time and learning new systems 
• Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service. 
• Ability to thrive in a fast-paced and ambiguous environment as we build out our global presence
• KPIs will include: metrics on connection to care, productivity, and member satisfaction

The target base range for this position is €53,865 – €65,236 and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.

Spring Health partners with Deel to offer benefits for full-time employees outside of the US.

• Supplementary health insurance coverage. Coverage includes top level packages available per provider, as well as dependent coverage, if required. The exact benefit plan details will vary based on your country’s requirements.
• Spring Health Perks:
  • Flexible PTO - Our Flexible PTO program enables team members to take PTO throughout the year without a prescribed limit, as long as you are effectively fulfilling your job responsibilities and meeting performance expectations. We expect Spring Health team members will take at least 10 days (a total of two weeks) off every year.
  • Access to Spring Internal - 20 no-cost therapy sessions for you and your dependents via Spring Internal within 60 days of start date.
  • Professional Development Reimbursement - Professional Development Reimbursement available for relevant learning and development expenses.
  • “Spring Renewal” Sabbatical Program - When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave.

Hypergrowth meets impact

What to expect working here:

• You will be held accountable to an exceptionally high bar and impact
• This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
• You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you
• You will create processes & products that have never existed before
• You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be
• Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows

And…

• You get to be surrounded by some of the brightest minds in the field  
• You get to learn and grow at an extremely accelerated pace
• You will experience transparency, integrity, &  humility from leadership 
• You will be empowered to constantly challenge the status quo
• You get the space to experiment & innovate
• You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
• You will become more resourceful and resilient
• You get to be part of a winning team that opens doors in the future

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

Position: Quantum Benchmarking Initiative Systems Engineer

Beware of fraudulent job offers and postings!  
Technergetics will never extend an offer of employment without a thorough interview process involving face to face interviews either in-person or a virtual Teams meeting from an official Technergetics email address (@techngs.com). If you receive any correspondence from an email other than techngs.com, it is a scam. Pre-interview code testing is only administered through the Codility  platform. We will not send out questionnaires or testing through any other platform/site prior to a first interview.  

Opportunity Overview: 

Technergetics is seeking to hire a Systems Engineer to support the AFRL (Airforce Research Laboratory) in Rome, New York and other DoD and Performer locations across the country. While a research background is a valuable skillset for this position, the objective is evaluation, not research.

This position will work closely with DARPA’s cross-organizational Quantum Benchmarking Initiative (QBI) AFRL team to review, validate, and document approaches enabling revolutionary advances in design, engineering, testing, and evaluation in the domain of fault-tolerant quantum computing and exploring computational workflows that include quantum computing procedures. The primary goal of the QBI program is to determine if any emerging approaches to quantum computing can achieve industrially useful operation exponentially faster than conventional predictions.

Position Details      

Salary Range:  $75,000-$150,000 annually. The successful candidate’s salary will heavily depend on how many position qualifications the candidate meets, in addition to education and experience. This is a full-time exempt position.   

Remote performance is expected for this position and Technergetics will consider candidates from across the United States. Regardless of location, a successful candidate can expect to travel to the Washington DC area (DARPA), and Support or Performer sites across the country 10%-40% of any given month. International travel is required for some Performers on this project. Daily activities include frequent VTC meetings and may also require limited/periodic nonstandard work hours to accommodate meetings with team members and Performers across multiple time zones.

Due to the clearance required for this position, only U.S. citizens are eligible to apply; as outlined in Executive Order 12968: Access to Classified Information, eligibility for access to classified information may only be granted to employees who are United States citizens.     

Responsibilities and Duties    

The day-to-day activities of DARPA’s QBI team include performing tasks to identify, select, capture, evaluate, and document the metrics and approaches that DARPA’s commercial Performers are developing and applying to build fault-tolerant, utility-scale quantum computers (USQC). The QBI team is responsible for generating and executing plans to assess the timeline, performance and operation metrics, and plausibility of each Performer’s technology. Candidates will verify a Performer’s ability to build a USQC that operates as intended, and they will document, report, and justify the findings.

The QBI Systems Engineer will apply their expertise as applicable in three typical work categories: 

1. Review and Evaluation

• Rapidly digest large quantities of complex Performer-specific technical details, perform relevant independent evaluations, and generate standardized Government artifacts summarizing independent assessments of that material
• Evaluate quantum computing architectures, devices, algorithms, and applications including utility and maturity
• Identify Performer subsystems and components required to successfully design and construct the system
• Discover, develop, implement, execute, evaluate, analyze, articulate, and justify models and simulations at the component, subsystem, and system levels
• Assess DARPA and Performer requirements; capture and document the level of maturity of these elements
• Identify, assess, and capture design, development, and integration risk
• Identify the Performer’s interface approach
  • For efforts with an existing Interface Control Document (ICD), review the information and identify any shortcomings. It may be necessary to convert the Performer-provided ICD to a common framework identified/developed by the Government evaluation team.
  • For Performer efforts that do not have an existing Interface Control Document, assist the Performer to track system interfaces through an ICD or similar document.

1. Documentation and Reporting

• Assist non-traditional performers to complete design reviews
• Participate in system concept and readiness reviews
• Perform prototype subsystem System Requirements Review (SRR) through Final Design Review (FDR) and prototype construction
• Assist with diverse evaluation and documentation activities
• Identify, implement, and apply standardized Government and systems engineering products, practices, and documentation

1. Professionalism and Teamwork

• Work with a multidisciplinary team of researchers, physicists, scientists, engineers, and subject matter experts to identify problems and synthesize solutions which can be integrated into preexisting workflows and processes
• Discover, develop, and lead novel workflows to enhance and improve evaluation processes as new Performers are added to the program
• Cultivate a professional and respectful environment of cooperation by listening and considering the views of others. 
• Be willing and able to seek opportunities for collaboration with personnel from other functional units (finance, contracting, etc.) and other technical areas of participating organizations to accomplish work-related activities. 

Education and Certifications:    

This position requires, at minimum, graduation from an accredited college or university with a Bachelor’s Degree in a Science, Mathematics or Engineering discipline. 

A Master of Science degree or PhD in Engineering, Logistics, Computer Science/Engineering, Operations Research, or related field is strongly preferred.

Qualifications: 

• At minimum one year of professional experience in physics, mathematics, computer engineering, operations research or closely related position in addition to education requirements
• Knowledge and experience with standard Systems Engineering (SE) frameworks and practices (SysML, DoDAF, etc.); Experience with DoE SE practices is a plus.
• Knowledge of benchmarking methodologies, performance analysis, and GPU/CPU optimization
• Experience with secure infrastructure, air-gapped environments, and data transfer policies
• Familiar with typical DoD reviews, including technical review products and organizational structure
• Experience with development/execution of modeling and simulation tools and related software tools and techniques
• Ability to leverage mathematics and statistics to analyze, visualize, and explain complex and unstructured data
• Comfortable speaking to diverse audiences; capable of organizing and conveying abstract/complex ideas and concepts
• Able to expediently generate focused and detailed work product based on evolving/general/nebulous task requests
• Understand USAF/DoD structure and current strategic guidance; able to follow and respect the chain of command
• Comfortable engaging in frequent and recurring video teleconference (VTC) meetings (camera on)
• Candidates absolutely must be capable of working independently to produce timely products, with a mindset that embraces the flexibility required to define and follow the procedures for DARPA’s new and evolving QBI program  

The following knowledge of quantum computing is a plus:

• Knowledge and experience with photonic principles, devices and circuits, integrated photonic chips, and similar
• Familiarity with quantum simulators (Qiskit, Cirq, QuTiP, etc.) and scientific data workflows 
• Knowledge and experience with superconductor principles, devices and circuits, integrated superconductor chips, and similar
• Knowledge and experience of the principles and practices of using other viable quantum information modalities, such as solid-state devices, atomic systems, etc. for elements of scalable quantum computation
• Experience planning, performing, and conducting experimental quantum research using computer simulations and mathematical models
• Specific experience with quantum computing hardware, especially valuable if it is across multiple qubit modalities
• Specific experience developing quantum algorithms designed for fault-tolerant quantum computers
• Expertise in quantum resource estimation tools and techniques for analyzing quantum circuits
• Experience or academic background in Quantum Error Correction and quantum fault tolerance 

Background Check/ Clearance:    

Applicants selected will be subject to a background investigation, which must be deemed favorable to maintain employment. Applicants will also be subject to a security investigation and must meet and maintain eligibility requirements for, at minimum, SECRET access to classified information.

Benefits:    

Our benefits package includes health, life, disability, dental, and vision insurance coverage and a 401(k) policy with a 3% company contribution & 3% company match.     

Other perks include generous Paid Time Off (including a PTO “gift day” for your birthday), 11 Federal Holidays per year, three weeks paid maternity/paternity leave, and annual technology “allowances”.    

Wait! Even more perks include referral bonuses, professional recognition awards, healthcare stipends, tuition/education reimbursement (once specific requirements are met), and flexible daily start and stop times for most projects and positions.     

Company Description    

Technergetics is a US-based company headquartered in Utica, NY, with employees and clients located throughout the country.  The Utica/Rome area is a hub of cutting-edge cyber technology research, bolstered by the Griffiss Business & Technology Park’s tenants and facilities, including the Air Force Research Lab (AFRL).  At Technergetics, we work with a wide variety of technologies, including mobile and web apps, Quantum computing, machine learning and artificial intelligence, AI-enabled edge devices, and many more.    

We do not discriminate on the basis of  race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   

Position:  Remote Integrated Photonics Engineer  

Opportunity Overview:  

This is a remote position with an immediate, mission-critical need. Signing bonus available for the right candidate!

We’re looking for a photonics design engineer to help develop a cutting-edge device supporting U.S. national security applications. This role will directly contribute to advanced hardware innovation at the intersection of photonics, quantum-adjacent systems, and next-generation defense capabilities.

If you have experience in integrated photonics design, simulation, or silicon photonics platforms — we want to talk to you!

Position Details       

Salary Range: $75,000-$115,000 annually.  The successful candidate’s salary will depend on how many position qualifications the candidate meets, in addition to education and experience. 

This is a full-time, remote exempt position.    We will consider candidates located anywhere within the United States.

The successful candidate must be available to start immediately (within two weeks of offer acceptance)

Due to the clearance required for this position, only U.S. citizens are eligible to apply; as outlined in Executive Order 12968: Access to Classified Information, eligibility for access to classified information may only be granted to employees who are United States citizens.        

Responsibilities and Duties     

This position supports research conducted by the Technergetics Quantum Team. The research includes developing heterogeneous quantum networks with different quantum technologies, utilizing quantum technologies for practical applications such as signal processing and detection, improving quantum systems with novel technologies such as integrated photonics, and utilizing quantum algorithms for improved information analysis and planning. The ideal candidate will:  

• Conduct independent and team-based research to develop and advance key components of a wide-area, heterogeneous quantum network
• Lead the design, simulation, and optimization of integrated photonic devices and circuits tailored for quantum information processing, sensing, and communication applications
• Design photonic circuits that support quantum algorithms and protocols, ensuring high fidelity and scalability of quantum systems
• Interface integrated photonics with light sources, detectors, and control systems, contributing to the development of robust, scalable quantum devices
• Contribute to system-level design and optimization for efficient data transfer, processing, and quantum entanglement in integrated photonics setups
• Support photonic tape-out process for integrated photonic circuits, coordinating with fabrication teams to ensure that designs meet specifications and are optimized for fabrication at leading-edge photonic foundries
• Directly participate in the design and testing of integrated photonic devices, including working with photonic simulation software (e.g. Ansys Lumerical, COMSOL, or similar) performance optimization
• Use layout software (e.g. GDSFactory, KLayout, or similar) to design integrated photonic circuits 
• Design integrated photonic devices and systems with an emphasis on scalability, reliability, and manufacturability, ensuring compatibility with large-scale quantum systems

Education and Certifications:    

This project requires at minimum a Bachelor’s degree from an accredited college or university in physics, applied physics, or closely related technical field.  A Master's Degree, Post-Doctoral or PhD in physics, applied physics, or closely related field is strongly preferred.

Required Qualifications: 

• Expertise in the design and simulation of integrated photonic devices and circuits, with a focus on applications for quantum technologies
• Proven experience with photonic device design software (e.g., Lumerical, COMSOL, ADS, or equivalent)
• Hands-on experience with integrated photonics tape-outs and fabrication processes, including working with photonic foundries
• Strong understanding of quantum optics, quantum information science, and how integrated photonics supports quantum computing, communication, and sensing
• Experience with optical testing and characterization of photonic devices, including techniques such as spectroscopy, microscopy, and interferometry

Desired Qualifications: 

• Advanced experience in integrated photonics or quantum technologies
• Familiarity with advanced photonic integration platforms (e.g., silicon photonics, heterogeneous integration, and/or nonlinear materials)
• Knowledge of quantum algorithms and protocols relevant to photonic quantum computing and quantum communication
• Experience with machine learning techniques for optimizing photonic designs or quantum systems
• Experience using characterization equipment such as wafer probers and electron scanning microscopes.

Clearance:     

Applicants selected will be subject to a security investigation and must meet and maintain eligibility requirements for, at minimum, Secret access to classified information.      

Travel:     

This position is expected to require 5% travel to company or client sites for meetings or conferences.

Benefits:     

Our benefits package includes health, life, disability, dental, and vision insurance coverage and a 401(k) policy with a 3% company contribution & 3% company match.      

Other perks include generous Paid Time Off (including a PTO “gift day” for your birthday), 11 Federal Holidays per year, three weeks paid maternity/paternity leave, and annual technology “allowances”.     

Wait! Even more perks include referral bonuses, professional recognition awards, healthcare stipends, tuition/education reimbursement (once specific requirements are met), and flexible daily start and stop times for most projects and positions.      

Company Description     

Technergetics is a US-based company headquartered in Utica, NY, with employees and clients located throughout the country.  The Utica/Rome area is a hub of cutting-edge cyber technology research, bolstered by the Griffiss Business & Technology Park’s tenants and facilities, including the Air Force Research Lab (AFRL).  At Technergetics, we work with a wide variety of technologies, including mobile and web apps, Quantum computing, machine learning and artificial intelligence, AI-enabled edge devices, and many more.     

Beware of fraudulent job offers and postings!   
Technergetics will never extend an offer of employment without a thorough interview process involving face to face interviews either in-person or a virtual Teams meeting from an official Technergetics email address (@techngs.com). If you receive any correspondence from an email other than techngs.com, it is a scam. Pre-interview code testing is only administered through the Codility platform. We will not send out questionnaires or testing through any other platform/site prior to a first interview.   

We do not discriminate on the basis of  race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.    

Position: Integrated Photonics Engineer  

Beware of fraudulent job offers and postings!   
Technergetics will never extend an offer of employment without a thorough interview process involving face to face interviews either in-person or a virtual Teams meeting from an official Technergetics email address (@techngs.com). If you receive any correspondence from an email other than techngs.com, it is a scam. Pre-interview code testing is only administered through the Codility platform. We will not send out questionnaires or testing through any other platform/site prior to a first interview.   

Opportunity Overview:  

Do you want to contribute to developing quantum technology, the next paradigm of computing and communication? Is learning a life-long pursuit for you? Traditional corporate culture (no sea of office cubicles here) not really your thing? Then this may be the place for you. Our quantum researchers work with teammates in the Mohawk Valley and across the country to deliver cutting-edge products to our customers.  As a quantum scientist, you will work with peers and mentors to learn and evolve as a task master and leader. Get fired up to join and remain fired up to perform!!     

Position Details       

Salary Range: $85,000-$115,000 annually. This is a full-time exempt position.     

This is an on-site, full-time position in Rome, NY, with work performed at AFRL and the Innovare Advancement Center at the Rome Griffiss Institute campus.  Candidates must be located, or re-locate, within a commutable distance to Rome, NY.   

Due to the clearance required for this position, only U.S. citizens are eligible to apply; as outlined in Executive Order 12968: Access to Classified Information, eligibility for access to classified information may only be granted to employees who are United States citizens.        

Responsibilities and Duties     

This position supports research conducted by the Technergetics Quantum Team. The research includes developing heterogeneous quantum networks with different quantum technologies, utilizing quantum technologies for practical applications such as signal processing and detection, improving quantum systems with novel technologies such as integrated photonics, and utilizing quantum algorithms for improved information analysis and planning. The ideal candidate will:  

• Conduct independent and team-based research to develop and advance key components of a wide-area, heterogeneous quantum network
• Lead the design, simulation, and optimization of integrated photonic devices and circuits tailored for quantum information processing, sensing, and communication applications
• Design photonic circuits that support quantum algorithms and protocols, ensuring high fidelity and scalability of quantum systems
• Interface integrated photonics with light sources, detectors, and control systems, contributing to the development of robust, scalable quantum devices
• Contribute to system-level design and optimization for efficient data transfer, processing, and quantum entanglement in integrated photonics setups
• Lead the tape-out process for integrated photonic circuits, coordinating with fabrication teams to ensure that designs meet specifications and are optimized for fabrication at leading-edge photonic foundries
• Directly participate in the design and testing of integrated photonic devices, including working with photonic simulation software (e.g. Ansys Lumerical, COMSOL, or similar) performance optimization
• Use layout software (e.g. GDSFactory, KLayout, or similar) to design integrated photonic circuits 
• Contribute to the intellectual environment of the team by mentoring junior engineers, sharing technical knowledge, and staying abreast of the latest advancements in integrated photonics, quantum technologies, and relevant fields
• Design integrated photonic devices and systems with an emphasis on scalability, reliability, and manufacturability, ensuring compatibility with large-scale quantum systems

Education and Certifications:    

This project requires at minimum a Master’s degree from an accredited college or university in physics, applied physics, or closely related technical field.  A Post-Doctoral or PhD in physics, applied physics, or closely related field is strongly preferred.

Required Qualifications: 

• Expertise in the design and simulation of integrated photonic devices and circuits, with a focus on applications for quantum technologies
• Proven experience with photonic device design software (e.g., Lumerical, COMSOL, ADS, or equivalent)
• Hands-on experience with integrated photonics tape-outs and fabrication processes, including working with photonic foundries
• Strong understanding of quantum optics, quantum information science, and how integrated photonics supports quantum computing, communication, and sensing
• Experience with optical testing and characterization of photonic devices, including techniques such as spectroscopy, microscopy, and interferometry

Desired Qualifications: 

• Postdoctoral experience in integrated photonics or quantum technologies
• Familiarity with advanced photonic integration platforms (e.g., silicon photonics, heterogeneous integration, and/or nonlinear materials)
• Knowledge of quantum algorithms and protocols relevant to photonic quantum computing and quantum communication
• Experience with machine learning techniques for optimizing photonic designs or quantum systems
• Experience using characterization equipment such as wafer probers and electron scanning microscopes.

Clearance:     

Applicants selected will be subject to a security investigation and must meet and maintain eligibility requirements for, at minimum, Secret access to classified information.      

Travel:     

This position is expected to require 10% travel.   

Benefits:     

Our benefits package includes health, life, disability, dental, and vision insurance coverage and a 401(k) policy with a 3% company contribution & 3% company match.      

Other perks include generous Paid Time Off (including a PTO “gift day” for your birthday), 11 Federal Holidays per year, three weeks paid maternity/paternity leave, and annual technology “allowances”.     

Wait! Even more perks include referral bonuses, professional recognition awards, healthcare stipends, tuition/education reimbursement (once specific requirements are met), and flexible daily start and stop times for most projects and positions.      

Company Description     

Technergetics is a US-based company headquartered in Utica, NY, with employees and clients located throughout the country.  The Utica/Rome area is a hub of cutting-edge cyber technology research, bolstered by the Griffiss Business & Technology Park’s tenants and facilities, including the Air Force Research Lab (AFRL).  At Technergetics, we work with a wide variety of technologies, including mobile and web apps, Quantum computing, machine learning and artificial intelligence, AI-enabled edge devices, and many more.     

We do not discriminate on the basis of  race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.    

About Us

Fideres delivers effective economic analysis and testimony, turning data into courtroom advantage. As global litigation experts, we help law firms secure new cases and offer unbiased, conflict-free insights for complex and innovative disputes. Driven by rigorous analysis, we empower justice—for all—from case strategy to victory.

By dedicating ourselves solely to litigation-based economic analysis, we can provide truly unbiased assessments and maintain our commitment to objectivity.

Our Competition litigation consulting team has provided expert opinions on major antitrust legal actions against Big Tech (including Apple, Amazon and Facebook), Big Pharma, Big Finance and Big Agriculture. Meanwhile our original and innovative investigations into river sewage and Covid-19 have led to national press coverage.

Our Financial and Securities Litigation team has worked on many of the most significant global cases involving securities fraud, market manipulation and financial cartels of the past decade, contributing expert opinions, and advising global law firms, institutional investors and regulators.

About this Role

We  are looking for a motivated graduate or professional in the early stages of their career, from an economics, statistical or other quantitative discipline, to join our team of Financial Economists and make a positive impact to the global financial market from day one. This role will work in a project team bringing advanced quantitative and data driven techniques to highly complex disputes involving financial markets and securities litigation.

Key Accountabilities

The Financial Economist will work on financial projects that require econometric, statistical or other more quantitative/qualitative financial analysis techniques. Some notable responsibilities will include: 

• Conducting detailed qualitative and quantitative financial analysis of allegations of financial misconduct as part of the delivery of Fideres’ expert consulting mandates
• Data extraction, cleaning, processing, manipulation and management for data heavy projects
• Writing comprehensive reports that summarize the key findings of our analysis in a simple, succinct manner
• Verbally presenting key findings to clients in a manner that allows them to understand both the results and how they impact their own clients
• Communicating with clients and stakeholders in a timely, clear and concise manner
• Taking the initiative in suggesting ways to strengthen the quality of our analysis; with progression to proactively developing new business opportunities
• Keeping on top of market developments to generate new case ideas

Key Skills and Attributes

The successful candidate will have:

• A keen interest in financial markets and a strong belief in fair and transparent markets
• A strong record of academic achievement with a relevant degree(s) in economics, financial economics, statistics or other quantitative subjects (data analysis, mathematics etc.)
• Proficiency with data analysis software and programming experience (e.g., Python, R, Excel)
• Some hands-on experience in complex/big data manipulation, management, and analysis. Experience of database programs (e.g., SQL, Postgres) is a plus
• Solid understanding of data analysis techniques, and statistical inference
• Attention to detail and a commitment to going the extra mile to produce rigorous, accurate work, within the constraints of the time and resources available
• Excellent written and verbal communication, including experience of writing reports and presentations
• Strong communication skills and enjoys building relationships with key stakeholders, has the ability to explain economic concepts and quantitative results, as well as their implications, to non-specialists
• Integrity, and a creative, curious mind
• A high level of accountability, and not afraid to express and opinion and offer new solutions

Why Fideres

Fideres’s vision is to become the leader in litigation-only economic consulting globally, free of corporate conflicts.

Following years of growth, over the past two years Fideres has started to expand internationally and we now have offices established in London, New York, Rome and Madrid. We plan to open an office in Australia and to grow our presence in France and Germany.

We are looking for candidates, who are committed to Fideres’s strategy and values, and who are willing to grow in this phase of our company’s expansion.

What We Offer

You will get to work in a highly innovative environment where training and development is put at the top of the agenda to ensure that our staff are at the leading edge of their academic knowledge, and where rapid career progression is available to proactive employees who reach out for opportunities.

We offer competitive salaries and bonuses, and competitive benefits.

We are proud of our values and our diverse and international workforce, and we are committed to building a working environment where employees feel safe, welcome and able to have an open and respectful dialogue on diversity issues.

Our Benefits

Application Process

Applying

To apply, you will need to send us your CV and cover letter via the application form below. Please note that we consider a thoughtful and well considered cover letter to be an integral part of our application process.

Pre-Interview Assessments

Depending on the role you are applying for, you may be asked to complete a pre-interview assessment relevant to the role. This allows us to see if you have some of the necessary technical skills required for the role, and it can also give you an idea of some of the skills that would be required.

Interviews

For the majority of our roles, we have a three stage interview process. The main purpose of our interviews is to further assess your technical skills, your communication skills (team and client) and make sure that you have sufficiently researched what we do and the role itself. More generally it is a chance for us to get to know each other better.

A typical interview process would look a bit like this:

• First Interview: Technical with a team member
• Second Interview: Cultural fit interview
• Final Interview: Technical interview

Questions

If you have any questions about our process, please contact us at careers@fideres.com.

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

Opportunity Overview:  

We are seeking two Postdoctoral Researchers in Quantum Physics to join the Technergetics Quantum Team and support advanced research sponsored by the U.S. Department of Defense. This position is intended for recent PhD graduates interested in conducting fundamental and applied quantum research in a mission-driven, industrial R&D environment. The research program spans multiple areas of quantum science and technology, with an emphasis on developing new capabilities, exploring emerging quantum approaches, and transitioning promising concepts toward real-world applications. Publications and conference participation are encouraged, subject to sponsor review. 

Position Details:      

 Number of Positions Available: Two 

Salary Range: $88,000-$103,000 annually.  

Employment Type: These are Full-Time Exempt, Benefits Eligible, Fixed-Term (1 year, with possible 1-year extension) positions. Exceptional candidates may be considered for conversion to a permanent position at the conclusion of the appointment, but a permanent position is not guaranteed. 

Start Date: Flexible 

Location: We are looking to fill one on-site position and one fully remote position. 

The on-site position is located in Rome, NY, with work performed at AFRL and the Innovare Advancement Center at the Rome Griffiss Institute campus.  Candidates must be located, or re-locate, within a commutable distance to Rome, NY.   

Due to the clearance required for this position, only U.S. citizens are eligible to apply; as outlined in Executive Order 12968: Access to Classified Information, eligibility for access to classified information may only be granted to employees who are United States citizens.        

Mentorship & Professional Development 

The Postdoctoral Researcher will: 

• Work under the mentorship of a senior scientist or principal investigator 

• Have a defined research plan with regular technical reviews 

• Be encouraged to publish and present at leading conferences, subject to sponsor approval 

• Receive professional development support for careers in industry, government laboratories, or academia 

Research Focus Areas 

Specific topics may include (but are not limited to): 

• Quantum information science and quantum computing 

• Quantum sensing, metrology, and signal processing 

• Quantum communication, networking, and distributed quantum systems 

• Hybrid and heterogeneous quantum systems integrating multiple technologies 

• Experimental and/or theoretical quantum physics 

• Modeling, simulation, and control of quantum systems 

• Quantum algorithms and methods for information analysis, optimization, and planning 

• Integration of emerging technologies to enhance quantum platforms 

Research direction will be aligned with both the candidate’s expertise and active DoD-sponsored programs. 

Responsibilities and Duties     

This project aims to support research conducted by the Technergetics Quantum Team. This research includes developing heterogeneous quantum networks with different quantum technologies, utilizing quantum technologies for practical applications such as signal processing and detection, improving quantum systems with novel technologies such as integrated photonics, and utilizing quantum algorithms for improved information analysis and planning. The ideal candidate will:  

• Conduct independent and collaborative research in quantum physics and quantum technologies 

• Develop theoretical models, numerical simulations, and/or experimental systems related to quantum research efforts 

• Analyze and interpret experimental or simulation data 

• Document research results through internal reports, briefings, and technical reviews 

• Prepare manuscripts for peer-reviewed journals and presentations for scientific conferences, subject to review and approval 

• Collaborate with internal scientists, engineers, and external academic and government partners 

• Participate in technical discussions, design reviews, and research planning activities 

• Contribute, as appropriate, to proposal development and technology transition efforts 

Education and Certifications:     

A PhD (completed or near completion) in Physics, Applied Physics, Electrical Engineering, or a closely related field 

Required Qualifications:  

• Knowledge of quantum information science and quantum networking including how to implement quantum key distribution or distributed entanglement.  

• Use of programming languages such as python for data analysis and hardware control 
• Knowledge of fabrication and characterization techniques for technologies including (but not limited to) quantum dots, color centers, integrated photonic circuits, superconducting circuits, trapped ions, and Rydberg atoms.  

• Knowledge of how these technologies can advance current communication and computing processes.  

Clearance:     

Applicants selected will be subject to a security investigation and must meet and maintain eligibility requirements for, at minimum, Secret access to classified information.      

Travel:     

This position is expected to require 10% travel.   

Benefits:    

Our benefits package includes health, life, disability, dental, and vision insurance coverage and a 401(k) policy with a 3% company contribution & 3% company match.     

Other perks include generous Paid Time Off (including a PTO “gift day” for your birthday), 11 Federal Holidays per year, three weeks paid maternity/paternity leave, and annual technology “allowances”.    

Even more perks include referral bonuses, professional recognition awards, healthcare stipends, tuition/education reimbursement (once specific requirements are met), and flexible daily start and stop times for most projects and positions.     

Company Description    

Technergetics is a US-based company headquartered in Utica, NY, with employees and clients located throughout the country.  The Utica/Rome area is a hub of cutting-edge cyber technology research, bolstered by the Griffiss Business & Technology Park’s tenants and facilities, including the Air Force Research Lab (AFRL).  At Technergetics, we work with a wide variety of technologies, including mobile and web apps, Quantum computing, machine learning and artificial intelligence, AI-enabled edge devices, and many more.    

Beware of fraudulent job offers and postings!   
Technergetics will never extend an offer of employment without a thorough interview process involving face to face interviews either in-person or a virtual Teams meeting from an official Technergetics email address (@techngs.com). If you receive any correspondence from an email other than techngs.com, it is a scam. Pre-interview code testing is only administered through the Codility platform. We will not send out questionnaires or testing through any other platform/site prior to a first interview.   

We do not discriminate on the basis of  race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.   

Position: Quantum Benchmarking Initiative Researcher 

Beware of fraudulent job offers and postings!  
Technergetics will never extend an offer of employment without a thorough interview process involving face to face interviews either in-person or a virtual Teams meeting from an official Technergetics email address (@techngs.com). If you receive any correspondence from an email other than techngs.com, it is a scam. Pre-interview code testing is only administered through the Codility  platform. We will not send out questionnaires or testing through any other platform/site prior to a first interview.  

Opportunity Overview: 

Technergetics is seeking to hire up to five mid-level to senior-level Physicists, Mathematicians, Logisticians, Computer Scientists, Computer Engineers, Systems Engineers, and Operations Research experts. While a research background is a valuable and applicable skillset for these positions, the objective of them is evaluation, not research.

These positions will work closely with the Defense Advanced Research Projects Agency (DARPA)’s cross-organizational Quantum Benchmarking Initiative (QBI) team to review, validate, and document approaches enabling revolutionary advances in design, engineering, testing, and evaluation in the domain of fault-tolerant quantum computing and exploring computational workflows that include quantum computing procedures. The primary goal of the QBI program is to determine if any emerging approaches to quantum computing can achieve industrially useful operation exponentially faster than conventional predictions. 

Position Details      

Salary Range:  $75,000-$150,000 annually. The successful candidate’s salary will heavily depend on how many position qualifications the candidate meets, in addition to education and experience. This is a full-time exempt position.   

Remote performance is expected for this position and Technergetics will consider candidates from across the United States. Regardless of location, a successful candidate can expect to travel to the Washington DC area (DARPA), and Support or Performer sites across the country 10%-40% of any given month. Daily activities include frequent VTC meetings and may also require limited/periodic nonstandard work hours to accommodate meetings with team members and Performers across multiple time zones.

Responsibilities and Duties    

The day-to-day activities of DARPA’s QBI team include performing tasks to identify, select, capture, evaluate, and document the metrics and approaches that DARPA’s commercial Performers are developing and applying to build fault-tolerant, utility-scale quantum computers (USQC). The QBI team is responsible for generating and executing plans to assess the timeline, performance and operation metrics, and plausibility of each Performer’s technology. Candidates will verify a Performer’s ability to build a USQC that operates as intended, and they will document, report, and justify the findings.

Typical work can be divided into three categories: 

1. Review and Evaluation

• Rapidly digest large quantities of complex Performer-specific technical details, perform relevant independent evaluations, and generate standardized Government artifacts summarizing independent assessments of that material
• Evaluate quantum computing architectures, devices, algorithms, and applications including utility and maturity
• Identify Performer subsystems and components required to successfully design and construct the system
• Discover, develop, implement, execute, evaluate, analyze, articulate, and justify models and simulations at the component, subsystem, and system levels
• Assess DARPA and Performer requirements; capture and document the level of maturity of these elements
• Identify, assess, and capture design, development, and integration risk
• Identify the Performer’s interface approach
  • For efforts with an existing Interface Control Document (ICD), review the information and identify any shortcomings. It may be necessary to convert the Performer-provided ICD to a common framework identified/developed by the Government evaluation team.
  • For Performer efforts that do not have an existing Interface Control Document, assist the Performer to track system interfaces through an ICD or similar document.

2. Documentation and Reporting

• Assist non-traditional performers to complete design reviews
• Participate in system concept and readiness reviews
• Perform prototype subsystem System Requirements Review (SRR) through Final Design Review (FDR) and prototype construction
• Assist with diverse evaluation and documentation activities
• Identify, implement, and apply standardized Government and systems engineering products, practices, and documentation

3. Professionalism and Teamwork

• Work with a multidisciplinary team of researchers, physicists, scientists, engineers, and subject matter experts to identify problems and synthesize solutions which can be integrated into preexisting workflows and processes
• Discover, develop, and lead novel workflows to enhance and improve evaluation processes as new Performers are added to the program
• Cultivate a professional and respectful environment of cooperation by listening and considering the views of others. 
• Be willing and able to seek opportunities for collaboration with personnel from other functional units (finance, contracting, etc.) and other technical areas of participating organizations to accomplish work-related activities. 

Education and Certifications:    

This project requires, at minimum, graduation from an accredited college or university with a Bachelor’s Degree in a Science, Mathematics or Engineering discipline. 

A Master of Science degree or PhD in Engineering, Logistics, Computer Science/Engineering, Operations Research, or related field is preferred.

Qualifications: 

• 1+ years of professional experience in physics, mathematics, computer engineering, operations research or closely related position is a plus
• Knowledge and experience with photonic principles, devices and circuits, integrated photonic chips, and similar
• Knowledge and experience with superconductor principles, devices and circuits, integrated superconductor chips, and similar
• Knowledge and experience of the principles and practices of using other viable quantum information modalities, such as solid-state devices, atomic systems, etc. for elements of scalable quantum computation
• Knowledge and experience with standard Systems Engineering (SE) frameworks and practices (SysML, DoDAF, etc.); Experience with DoE SE practices is a plus.
• Familiar with typical DoD reviews, including technical review products and organizational structure
• Experience with development/execution of modeling and simulation tools and related software tools and techniques
• Ability to leverage mathematics and statistics to analyze, visualize, and explain complex and unstructured data
• Comfortable speaking to diverse audiences; capable of organizing and conveying abstract/complex ideas and concepts
• Able to expediently generate focused and detailed work product based on evolving/general/nebulous task requests
• Understand USAF/DoD structure and current strategic guidance; able to follow and respect the chain of command
• Comfortable engaging in frequent and recurring video teleconference (VTC) meetings (camera on)
• Candidates absolutely must be capable of working independently to produce timely products, with a mindset that embraces the flexibility required to define and follow the procedures for DARPA’s new and evolving QBI program

The following advanced knowledge of quantum computing is a plus:

• Experience planning, performing, and conducting experimental quantum research using computer simulations and mathematical models
• Specific experience with quantum computing hardware, especially valuable if it is across multiple qubit modalities
• Specific experience developing quantum algorithms designed for fault-tolerant quantum computers
• Expertise in quantum resource estimation tools and techniques for analyzing quantum circuits
• Experience or academic background in Quantum Error Correction and quantum fault tolerance 

Background Check:    

Applicants selected will be subject to a background investigation, which must be deemed favorable to maintain employment. 

Benefits:    

Our benefits package includes health, life, disability, dental, and vision insurance coverage and a 401(k) policy with a 3% company contribution & 3% company match.     

Other perks include generous Paid Time Off (including a PTO “gift day” for your birthday), 11 Federal Holidays per year, three weeks paid maternity/paternity leave, and annual technology “allowances”.    

Wait! Even more perks include referral bonuses, professional recognition awards, healthcare stipends, tuition/education reimbursement (once specific requirements are met), and flexible daily start and stop times for most projects and positions.    

Company Description    

Technergetics is a US-based company headquartered in Utica, NY, with employees and clients located throughout the country.  The Utica/Rome area is a hub of cutting-edge cyber technology research, bolstered by the Griffiss Business & Technology Park’s tenants and facilities, including the Air Force Research Lab (AFRL).  At Technergetics, we work with a wide variety of technologies, including mobile and web apps, Quantum computing, machine learning and artificial intelligence, AI-enabled edge devices, and many more.    

We do not discriminate on the basis of  race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.