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Enterprise Business Development Representative
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Your wellbeing, our mission. Join a company shaping a healthier world.
GET TO KNOW US
At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.
We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally.
Join us in redefining the future of wellbeing!
THE OPPORTUNITY
We are hiring a Enterprise Business Development Representative to our Client Sales team in Rome!
This role is perfect for a highly motivated hunter who thrives on outbound prospecting, uncovering new business opportunities, and setting the stage for successful sales conversations. If you're passionate about sales and eager to grow into an Account Executive (AE) role, this is your opportunity to develop the foundational skills needed to excel in B2B sales.
YOUR IMPACT
- Identify and engage complex Enterprise prospects from a defined Book of Business (BoB) via email, phone, LinkedIn, Video, etc.
- Strategic outbound prospecting (listening to podcasts, reading the news, reviewing 10ks, etc).
- Uncovering complex enterprise opportunities (multiple stakeholders, various buying committees).
- Setting the stage for successful high-value sales conversations (building ROI, challenger mindset).
- Close collaboration with AEs for smooth handoff of qualified leads.
- Build strong relationships through consultative selling, nurturing long sales cycles, and establishing yourself as a thought leader.
- Consistently achieve or exceed monthly, quarterly and annual sales targets.
- Develop industry expertise to act as a trusted consultant on HR, wellness, and people trends across different sectors and geographies.
- Possess strong business acumen and the ability to effectively communicate with senior-level stakeholders.
- Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.
WHO YOU ARE
- 1-3 years of professional experience in sales.
- Familiar with or certified in: Salesforce, Salesloft, Outreach, Gong, Sales Navigator, LinkedIn.
- Tenacious and goal-driven, you bring a proactive mindset and a passion for driving success.
- Adaptable: You enjoy learning and embrace change, and are eager to evolve in a dynamic work environment.
- Coachable: you are hungry for development and want to learn and understand how to become the next top performer on our team.
- Creative: You are always thinking about new ways of doing things better and faster…living by the motto: “work harder not smarter”.
- Collaborative: Our team operates under the motto "To go fast you go alone, to go far, you go together."
- Insatiably curious, you're driven to ask "why" and seek out new information.
- Communicative with a polished, consultative, and executive-level presence.
- Advanced English.
We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team. For this specific role, please note that 1-3 years of professional experience in sales is a mandatory requirement.
WHAT WE OFFER YOU
With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. Our benefits include:
WELLHUB: Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.
FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a one-time reimbursement to set up their home office equipment and a monthly work allowance to help cover the costs of working from home.
PAID TIME OFF: We know how important it is to take time away from work to recharge. Employees receive 30 days paid holiday per year in addition to annual holidays (including an extra holiday on your birthday!).
PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.
CAREER GROWTH: Access world-class platforms, participate in interactive sessions, build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.
CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here.
And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!
Wellhub was named a Top Sales Team of 2025!
This is a recognition of the collaboration and impact we create together every day. Ready to be part of a team that’s making a real difference? Read more about the award here.
Diversity, Equity, and Belonging at Wellhub
We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. At Wellhub, we welcome and celebrate your authentic self.
Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.
#LI-HYBRID
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Front of House Manager
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PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry.
The Front of House Manager is responsible for managing a team that develops, implements and continuously improves all quality, training, customer experience programs, cash reconciliation and at times the check-in (camera) department to improve accuracy, and operational initiatives, ensure safety, security, and all State and Local regulatory standards are maintained. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann.
The Front of House Manager is an expert in their field for specific divisions of responsibilities of the business. The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and/or customer/patient experience. They will have the ability to build and maintain effective teams, be committed to collaboration with a variety of stakeholders, and have a reputation of superior leadership and interpersonal skills.
Pay for this role starts at $27.50/hour
Essential Functions/ Responsibilities
- Development of high customer experience standards, to include a customer-oriented culture and industry leading customer engagement through sales training and product knowledge
- Implement a world-class customer service program to drive repeat business through strong local community networking, and customer data capture
- Work closely with GM and other Managers to exceed sales volume and KPI goals
- Work with cross-divisional managers to ensure adequate staffing is scheduled and payroll goals are met
- Comply and audit cash procedures as it pertains to preparing deposits and daily cash reconciliation
- Directly supervise the check-in/camera assigned team to ensure acceptable standards are maintained for the overall safety and upkeep of the dispensary.
- Uphold company standards for merchandise presentation and ensure menu availability is current.
- Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team.
- Communicate, work closely, and successfully collaborate with other Managers to achieve the organization’s goals.
- Establish and implement operational policies, standards, and procedures for retail staff.
- Assure that staff within all divisions of responsibility have a thorough understanding of our corporate processes, SOPs, and assist with providing education in areas that need to be addressed.
- Partner with the PharmaCann Human Resources team in the following HR functions:
- Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume
- Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI’s
- Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete
- Ensure continuous training and development with team members through training curriculums that results in consistency across all stores
- Write and deliver team members’ performance reviews in partnership with GM to determine succession plans, build on members strengths and develop areas for improvement
- Manage the performance, Performance manage and coach, and discipline team members on performance poor performance and violation of company and compliance policies in partnership with GM and HR
- Maintain a highly organized and professional documentation of employee issues
- This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising
- Projects a positive image of the organization to employees, customers, industry, and community
- Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives
Competencies and Qualifications
- Minimum 21 years of age (or per state regulations)
- Bachelor’s Degree in business, operations management, or a related field is preferred
- Store management experience preferred
- Minimum 2 years’ experience supervising the training, quality, and customer service in retail
- 1 year PharmaCann supervisory experience will be considered in lieu of 2 years supervisory experience
- Minimum 4 years’ retail experience, including a combination of front end and/or inventory responsibilities
- Skilled in Google and/or Microsoft Office Suite
- Experience with significant P&L responsibility
- Strong knowledge of retail technology platforms and systems
- Must possess strong analytical skills to assess data, facts, and figures used to develop strategies designed to improve the business
- Ability to communicate proficiently both verbally and in written format
- Valid Driver's License and ability to successfully pass a Motor Vehicle background check (where applicable)
- Pass a comprehensive background check that includes a criminal history, and obtain and maintain state agent requirements
Working Conditions/Physical Requirements
This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires weekends, nights, overtime as needed, holidays, and flexible work availability. May require some travel.
While performing the duties of this job, the employee is regularly required to speak and listen. This employee is frequently required to stand or sit for long periods, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds. May be required to work outdoors and/or during inclement weather
Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Ready to apply?
Apply to PharmaCann
Back of House Manager
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PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry.
The Back of House Manager is responsible for managing policy and procedure, inventory, receiving orders, compliance, conducting internal audits within the dispensary, responsible for training and holding team members accountable to complaint and accurate cash processes, maintaining menu integrity, coordinating with HQ partners to resolve variances and technical issues and all other operational objectives of PharmaCann store operations. This position is responsible for ensuring all employees of the dispensary are accountable to these same responsibilities. This position manages the inventory team and at times the check-in (camera) department to improve accuracy, and operational initiatives, ensure safety, security, and all State and local regulatory standards are maintained.
The Back of House Manager is an expert in their field of cash reconciliation, inventory receiving, inventory audits, state tracking systems, FIFO compliance, order fulfillment, regulatory and compliance standards.
Pay is $27/hour
Essential Functions/ Responsibilities
- Oversee and execute all inventory specific initiatives as outlined on the master calendar.
- Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team.
- Work with cross-divisional teams to build consensus on strategic objectives, goals, and operational plans.
- Perform internal audits designed to evaluate risk and test internal controls, as well as identify opportunities for best practices and more efficient operational processes. (e.g. safety and security, facilities, cash, technical, inventory, and other areas as assigned.)
- Ensure the store is audit compliant and achieves acceptable scores
- Conduct interviews and store walkthroughs, performing analysis to identify key business risks and controls.
- Uphold company standards for merchandise presentation and ensure menu availability is current.
- Directly supervise the check-in/camera assigned team to ensure acceptable standards are maintained for the overall safety and upkeep of the dispensary.
- Comply and audit cash procedures as it pertains to preparing deposits and daily cash reconciliation.
- Establish and implement operational policies, standards, and procedures for retail staff.
- Ensure compliance with all safety and security policies and procedures within the retail store.
- Prepare reports of findings and recommendations for management that will identify and monitor business opportunities for improvement.
- Assure that staff within all divisions of responsibility have a thorough understanding of our corporate processes, SOPs, and assist with providing education in areas that need to be addressed.
- Work closely with cross-divisional managers to assign and schedule additional daily audits.
- Work with cross-divisional managers to ensure adequate staffing is scheduled and payroll goals are met.
- Communicate, work closely, and successfully collaborate with other Managers to achieve the organization’s goals.
Partner with the PharmaCann Human Resources team in the following HR functions:
- Interview, recruit, and hire to fill gaps in open positions in a timely manner based on store performance and volume.
- Train managers and employees in expected operational standards using appropriate tools such as SOP’s, compliance audits, company and state policy, and procedures.
- Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete. ○ Ensure continuous training and development with team members through training curriculums that result in consistency across all stores.
- Write and deliver team members’ performance reviews in partnership with GM to determine succession plans, build on member’s strengths, and develop areas of improvement.
- Manage the performance, coach, and discipline team members on performance and violation of company and compliance policies in partnership with GM and HR.
- Maintain a highly organized and professional documentation of employee issues.
- Provide leadership, training, guidance, and support to team members that foster continuous learning and improvement in the performance of the store.
- This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, sales consulting, outreach, inventory, security, delivery, and visual merchandising ● Projects a positive image of the organization to employees, customers, industry, and community.
- Work closely with GM and other Managers to exceed sales volume and KPI goals
- Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.
Competencies and Qualifications
- Minimum 21 years of age (or per state regulations)
- Bachelor’s Degree in business, operations management, or a related field is preferred
- Store management experience preferred
- Minimum 2 years’ experience supervising the training, quality, and customer service in retail
- 1 year PharmaCann supervisory experience will be considered in lieu of 2 years supervisory experience
- Minimum 4 years’ retail experience, including a combination of front end and/or inventory responsibilities
- Skilled in Google and/or Microsoft Office Suite
- Experience with significant P&L responsibility
- Strong knowledge of retail technology platforms and systems
- Must possess strong analytical skills to assess data, facts, and figures used to develop strategies designed to improve the business
- Business Acumen
- Ability to communicate proficiently both verbally and in written format
- Communication Proficiency
- Valid Driver's License and ability to successfully pass a Motor Vehicle background check (where applicable) ● Pass a comprehensive background check that includes a criminal history, and obtain and maintain state agent requirements
Working Conditions/Physical Requirements
This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires weekends, nights, overtime as needed, holidays, and flexible work availability. May require some travel.
While performing the duties of this job, the employee is regularly required to speak and listen. This employee is frequently required to stand or sit for long periods, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds. May be required to work outdoors and/or during inclement weather
Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Ready to apply?
Apply to PharmaCann
Back of House Supervisor
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PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry.
Job Summary
The Back of the House Supervisor is responsible for managing policy and procedure, compliance, inventory, receiving orders, and all other operational objectives of PharmaCann store operations. This position is responsible for ensuring all employees of the dispensary are accountable to these same responsibilities. This position manages the inventory team to improve accuracy, training, and execution of operational initiatives.
The Back of the House Supervisor is an expert in their field of inventory receiving, FIFO compliance, and order fulfillment.
Pay is $22/hr
Duties and responsibilities or (Essential Functions)
- Oversee and execute all inventory specific initiatives as outlined on the master calendar.
- Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team.
- Work with cross-divisional teams to build consensus on strategic objectives, goals, and operational plans.
- Ensure the store is audit compliant and achieves acceptable scores.
- Establish and implement operational policies, standards, and procedures for retail staff.
- Ensure compliance with all safety and security policies and procedures within the retail store.
- Communicate, work closely, and successfully collaborate with other Managers to achieve the organization’s goals.
- Partner with the PharmaCann Human Resources team in the following HR functions:
- Interview, recruit, and hire to fill gaps in open positions in a timely manner based on store performance and volume.
- Train managers and employees in expected operational standards using appropriate tools such as SOP’s, compliance audits, company and state policy, and procedures.
- Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete.
- Ensure continuous training and development with team members through training curriculums that result in consistency across all stores.
- Write and deliver team members’ performance reviews in partnership with GM to determine succession plans, build on member’s strengths and develop areas of improvement.
- Manage the performance, coach, and discipline team members on performance and violation of company and compliance policies in partnership with GM and HR.
- Maintain a highly organized and professional documentation of employee issues.
- Provide leadership, training, guidance, and support to team members that foster continuous learning and improvement in the performance of the store.
- This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, sales consulting, outreach, security, delivery, and visual merchandising
- Projects a positive image of the organization to employees, customers, industry, and community.
- Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.
Qualifications and Competencies
- Minimum 21 years of age (or per state regulations)
- Bachelor’s Degree in business,operations management, or a related field is preferred
- Store management experience preferred
- Minimum 2 years’ experience supervising training, quality, and customer service in retail
- 1 year PharmaCann supervisory experience will be considered in lieu of 2 years supervisory experience
- Minimum 4 years’ retail experience, including a combination of front end and/or inventory responsibilities
- Skilled in Google and/or Microsoft Office Suite
- Experience with significant P&L responsibility
- Strong knowledge of retail technology platforms and systems
- Must possess strong analytical skills to assess data, facts, and figures used to develop strategies designed to improve the business
Working conditions
This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires weekends, nights, overtime as needed, holidays, and flexible work availability. May require some travel.
Physical requirements
While performing the duties of this job, the employee is regularly required to speak and listen. This employee is frequently required to stand or sit for long periods, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds. May be required to work outdoors and/or during inclement weather
Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Ready to apply?
Apply to PharmaCann
Retention Strategist
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RETENTION STRATEGIST
Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"
We are seeking a Driven and Results-Oriented Retention Strategist to join our team.
The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.
Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.
You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.
As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.
You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.
WHAT WE LOOK FOR
This place isn’t for everyone, but it might be for you if…
Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.
We recognize these values aren't for everyone.
They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.
AUTODIDACT
- Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
- Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
- Demonstrates resourcefulness, and independently refine your skills without being prompted.
- Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.
UNIMPEACHABLE CHARACTER
- Embodies a character that inspires pride in both personal and professional associations.
- Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
- Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
- Values constructive feedback and integrates it, understanding nothing great is built without feedback.
COMPETITIVE GREATNESS
- Performs at their best when it matters most, The Enjoyment of Hard Challenges.
- Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
- Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
- Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.
Minimum Experience Requirement
-
At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.
-
A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements
What Success Looks Like
NECESSARY SKILLS
KICK OFF PERIOD
- Be willing to put in the hard work required and be hungry enough to go through the kick off.
- Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
- The ability to take feedback and implement it fast.
- Finish the work to the fullest with quality and on time.
- Perseverance.
- Remember and learn from the repetitive doing of the exercises.
ONBOARDING
- Align with the team and contribute to the team called Brain Trust for Ideas across clients.
- Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
- Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
- Upkeep of data integrity of your clients across Statlas and other tracking tools.
- Be responsible for the execution of the Prophit system for your clients
- Building an Email Forecast for your clients
- Utilizing a Growth map using the Prophet System
- Data Analysis required during analysis of past campaigns and flows etc
- Marketing calendar alignment and upkeep with clients
- The Monthly Execution and Actualisation vs the Forecast.
- You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
- Combine data analysis and feedback from clients to develop strategic plans for the future.
- When it's time to pivot you are among the first early adopters
- Take a lead in situations that present any obstacle to execution.
- An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
- Responsible for the implementation of CTC's Email and SMS best practices
- Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
- Upkeep and management of our ideologies and processes throughout the account.
- Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
- Implementing tests in your accounts in an effort to beat your best-performing campaigns.
ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK
- Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
- Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
- Ensuring alignment with the client vs the forecast & strategy
- Ensuring above benchmark client satisfaction rate feedback
- Ensuring following the Prophit system execution to 100% within the timeline required.
- Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.
Client Communication
- You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
- Responsible for sending daily performance updates to the client
- Ensure alignment across Strategy and Forecast with the client for every week of the month.
- Providing weekly updates via Slack.
- Report where required, collaborating with Growth Strategists and Media Buyers.
CONTRIBUTING BACK
- Contributing your learnings back to the system for feedback and continuous improvement.
- Contributing & collaborating in ideas and learning across teams.
- Contributing to ideas and learning in future company content production.
NEXT-LEVEL SKILLS
Communication Skills
- Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
- Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
- Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.
Great Data Analysis skills
- Strong raw talent for data analysis, with an eagerness to learn and improve.
- Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.
Past Experience
- Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
- A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.
Critical Thinking
- Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
- Naturally adept at dissecting issues and proposing practical, impactful solutions.
Impact
- Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
- Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
- Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.
Results
You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.
- Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
- Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
- Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
- Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
- Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
- Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
- Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
- Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
DOMAIN
MANAGEMENT
- Your supervisor would be Josh Tay, The Director of Retention.
- As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years
Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.
JOB SCOPE
- Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
- Write briefs and ensure the rest of the team is able to execute on it
- Complete reports with a high degree of accuracy, checking against multiple data points
- Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
- Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
- Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
- Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
- This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
- Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.
WHAT’S IN IT FOR ME?
SALARY RANGE
-
First 30 days – $1.5K (Part-time transition phase)
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Give notice at your current job (if applicable)
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Participate in daily training for the first 15 days
-
Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients
Days 31–60 – $3K (Full-time start)
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Transition to full-time
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Begin managing your first 3 client accounts independently
Days 61–90 – $4–5K + performance bonuses
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Continue growing your portfolio
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Earn bonuses based on hitting revenue targets
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Negotiate your term contract annually
-
This will depend on the amount of clients and the quality of work.
Growth, Transparency, and Fairness in Career Development
- Progress is Clearly Defined
- Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
- Fairness and transparency are prioritized
- Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
- Pay transparency is upheld for all team members
- With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
- My Commitment to You:
- You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
- We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.
Location & Environment
- Fully remote with the ability to pick your schedule.
- Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.
Ready to apply?
Apply to Global Accelerator
Senior Ecommerce Growth Strategist
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SENIOR ECOMMERCE GROWTH STRATEGIST
Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”
We’re seeking a Results-Driven & Experienced Senior Ecommerce Growth Strategist to join our team.
The Senior Ecommerce Growth Strategist at Common Thread Collective (CTC) plays a critical role in driving client success. You will lead the development of accurate strategic forecasts that guide our clients toward their goals, ensuring seamless execution of strategies that translate forecasts into measurable growth. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.
Beyond strategic planning, you are an active partner in client growth, maintaining transparent communication about the actions taken and performance relative to forecasts. This engagement strengthens relationships and ensures that CTC’s clients have a clear roadmap to success while guiding them through the complexities of media acquisition and strategy.
You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.
As a Senior Ecommerce Growth Strategist, you set a high standard. People know that when you are involved, execution at the highest level is guaranteed.
You see your goals as barriers to break through and take great pride in giving your all. We value the mantra of “Everyday in Everyplay, Count on Me” meaning that you can see things through to the end!
WHAT WE LOOK FOR
This place isn’t for everyone, but it might be for you if…
Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.
We recognize these values aren't for everyone.
They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.
AUTODIDACT
- Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
- Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
- Demonstrates resourcefulness, and independently refine your skills without being prompted.
- Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.
UNIMPEACHABLE CHARACTER
- Embodies a character that inspires pride in both personal and professional associations.
- Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
- Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
- Values constructive feedback and integrates it, understanding nothing great is built without feedback.
COMPETITIVE GREATNESS
- Performs at their best when it matters most, The Enjoyment of Hard Challenges.
- Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
- Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
- Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.
What Success Looks Like
NECESSARY SKILLS
KICK OFF PERIOD
- Be willing to put in the hard work required and be hungry enough to go through the kick off.
- Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
- The ability to take feedback and implement it fast.
- Finish the work to the fullest with quality and on time.
- Perseverance.
- Remember and learn from the repetitive doing of the exercises.
ONBOARDING
- Align with the team and contribute to the team called Brain Trust for Ideas across clients.
- Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
- Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
- Upkeep of data integrity of your clients across Statlas.
- Be responsible for the execution of the Prophet system for your clients
- Building a Growth Forecast for your clients
- Building a Growth map using the Prophet System
- Data Analysis required for the Map
- Marketing calendar alignment and upkeep with clients
- The Daily Execution and Actualisation vs the Forecast.
- You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
- Combine data analysis and feedback from clients to develop strategic plans for the future.
- When it’s time to pivot you are among the first early adopters
- Take a lead in situations that present any obstacle to execution.
- An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
- Responsible for the implementation of CTC’s Meta best practices
- Build campaigns using our structure and best practices
- Upkeep and management of our ideologies and processes throughout the account.
- Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
- Implementing tests in your accounts in an effort to beat your best-performing campaigns.
ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK
- Ensuring you are within a 5% Delta to the Forecast
- Ensuring daily alignment with the client vs the forecast & strategy
- Ensuring above benchmark client satisfaction rate feedback
- Ensuring following the Prophet system execution to 100% within the timeline required.
- Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.
Client Communication
- You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
- Responsible for sending daily performance updates to the client
- Ensure alignment across Strategy and Forecast with the client for every day of the week.
- Providing weekly updates on the Weekly Strategy Call.
CONTRIBUTING BACK
- Contributing your learnings back to the system for feedback and continuous improvement
- Contributing & collaborating in ideas and learning across teams
- Contributing to ideas and learning in future company content production.
NEXT-LEVEL SKILLS
Communication Skills
- Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
- Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
- Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.
Great Data Analysis skills
- Strong raw talent for data analysis, with an eagerness to learn and improve.
- Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.
Past Experience
- Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
- A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc
Critical Thinking
- Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
- Naturally adept at dissecting issues and proposing practical, impactful solutions.
Impact
- Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
- Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
- Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.
Results
You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.
- Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophet system to ensure top-quality results for clients.
- Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
- Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
- Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
- Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
- Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
- Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
- Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
DOMAIN
MANAGEMENT
- Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program.
- You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.
Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Ecommerce Growth Strategist, supporting your journey every step of the way.
ORIENTATION
- This role will be client-facing.
WHAT’S IN IT FOR ME?
SALARY RANGE
- First month: $2,000
- Second month: $4,000
- Third month (on average): $7,000 a month
- 1st Year Annual Range: $64,000-$76,000
- 2nd Year Annual Range: $100,000-$120,000
This will depend on the amount of clients and the quality of work.
Growth, Transparency, and Fairness in Career Development
- Progress is Clearly Defined
- Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
- Fairness and transparency are prioritized
- Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
- Pay transparency is upheld for all team members
- With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
- My Commitment to You:
- You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
- We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.
Location & Environment
- Fully remote with the ability to pick your schedule.
- Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.
Ready to apply?
Apply to Global Accelerator