About Us

Nu is one of the largest digital financial platforms in the world, with more than 127 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America — and this is still just the beginning of the purple future we're building. Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human. Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Learn more at  https://international.nubank.com.br/careers/.

About the Team

The IT team is the operational backbone of Nubank’s internal infrastructure. As the company scales, we’re building the service management foundations that let engineering teams move faster with more confidence — turning IT operations into a strategic advantage, not just a support function.

About the Role

As a Staff IT Engineer - Service Management, you will own and evolve Nubank’s IT Service Management (ITSM) practice end to end. You’ll design and implement processes, tools, and governance that keep our internal services reliable, auditable, and efficient, enabling engineering teams to focus on high-impact work while maintaining strong operational controls in a regulated environment.

You’ll Be Responsible For

• Continuing to build and own Nubank's ITSM practice, defining and implementing core ITIL v4 processes: incident, problem, change, service request, and knowledge management.
• Establishing a service catalog with clearly defined SLAs and OLAs aligned with internal stakeholder expectations.
• Owning the end-to-end ITSM toolchain (Jira Service Management or equivalent): configuration, workflow design, form logic, SLA rules, and integrations with adjacent systems.
• Identifying and closing automation gaps — routing, escalation, notifications, and reporting — partnering with engineering teams to reduce manual toil across operations.
• Defining and tracking operational KPIs (MTTR, SLA compliance, first-contact resolution, change success rate) and building regular reporting cadences for leadership and stakeholders.
• Establishing a Change Advisory Board (CAB) with structured documentation and approval workflows.
• Supporting audit and compliance requirements with structured evidence of IT operational controls, essential in a regulated financial environment.
• Driving ITSM adoption across the organization, creating runbooks, training materials, and documentation that embed service management culture at scale.

We Are Looking For a Person Who Has

Mandatory qualifications

• 7+ years of experience in IT service management, IT operations, or a related discipline.
• Deep ITIL v4 expertise; ITIL 4 Foundation or Managing Professional certification strongly preferred.
• Proven track record of building ITSM practices from scratch or significantly transforming an existing function.
• Hands-on experience owning and configuring ITSM tooling end-to-end (Jira Service Management, ServiceNow, or equivalent) — not just using it, but designing it.
• Ability to work cross-functionally in a fast-paced, engineering-led environment, with strong influence-without-authority skills.
• Strong written and verbal communication, including the ability to present to senior leadership.

Nice-to-have qualifications

• Experience in fintech, high-growth tech, or other regulated industries.
• Familiarity with adjacent frameworks: COBIT, ISO 20000, or SRE principles.
• Experience partnering with Security and/or Platform Engineering teams.
• Fluent English.

What We Offer

• Greenfield, high-visibility scope: you’ll define what “good” ITSM looks like at Nubank’s scale — from zero.
• Direct exposure to senior leadership across IT and Engineering.
• A culture that values ownership and getting foundations right, without bureaucracy for its own sake.

Our Benefits – Brazil

• Chance of earning equity at Nubank
• Food/Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo – Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

(For hybrid roles, commuting-related benefits such as Vale-Transporte and gym partnerships remain applicable.)

Work Model for This Role

Hybrid – 2–3 times per week in the office.
Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit  https://building.nubank.com/nu-hybrid-work-model/.

Explore how we build technology at Nubank:

• building.nubank.com.br
• youtube.com/@building.nubank
• Our stories on Spotify

Diversity & Inclusion

At Nubank, we want to be sure that we’re building a more diverse and inclusive workplace that reflects the customers we serve and seek to empower. That’s why we hire based on equality. We consider gender, ethnicity, race, religion, sexual orientation, and other identity markers as enriching elements to our company, while ensuring none of them represent a barrier when recruiting fantastic talent.

How to Apply

If you’re excited about building a robust IT Service Management foundation that enables Nubank to scale with reliability and speed, we’d love to hear from you. Apply now and help us shape the future of financial services in Latin America.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About us

Nu was born in 2013 with the mission to fight complexity to empower people in their daily lives by reinventing financial services. We are one of the world’s largest digital banking platforms, serving millions of customers across Brazil, Mexico, and Colombia. For more information, visit our institutional page https://international.nubank.com.br/careers/

Data Science at Nubank

Data Science is essential to every part of the business at Nubank, since Day 1. Most areas of the company use data science to some extent. Data Scientists are responsible for translating business needs into models and other types of data-driven solutions.

As a Data Scientist, you’re expected to

• Interact with other team members to understand how to best apply data science and artificial intelligence to Nubank’s problems;
• Investigate problems and discover insights through exploratory data analysis and other quantitative methods;
• Have great numerical and analytical literacy, including knowledge of statistics and linear algebra as needed;
• Work on multiple stages of the ML model lifecycle–from ideation to training and steady-state operation;
• Work across multiple types of models, algorithms and learning paradigms;
• Communicate technical points, decisions and tradeoffs to peers and stakeholders;
  
  

Our ideal candidate

• Has experience working with ML models in a production environment;
• Understands possible pitfalls and tradeoffs when applying ML to real-word, sometimes messy problems;
• Is familiar with the technical aspects of learning theory and algorithms and is able to discuss details if needed;
• Has experience working with the Python scientific stack (Numpy, Pandas, Scipy, Sklearn, Boosted Tree Libraries, etc);
• Has experience working with Tensor/Deep Learning libraries such as Tensorflow and Pytorch;
• Is able to connect analytical outcomes to business priorities and advise stakeholders on the best course of action;
• Has good communication skills and is able to convey technical topics and decision points to diverse audiences;
• Has experience writing general-purpose code using modern tools;
• Understands the implications of causality when applying ML to problems;
• Is up-to-date with recent developments in the area as a whole and is able to identify opportunities for improvement and innovation;
  
  

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
  
  

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

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About Us

Nu is one of the largest digital financial platforms in the world, with more than 122 million customers across Brazil, Mexico, and Colombia. Guided by our mission to fight complexity and empower people, we are redefining financial services in Latin America and this is still just the beginning of the purple future we're building.

Listed on the New York Stock Exchange (NYSE: NU), we combine proprietary technology, data intelligence, and an efficient operating model to deliver financial products that are simple, accessible, and human.

Our impact has been recognized by global rankings such as Time 100 Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Bank. Visit our institutional page https://international.nubank.com.br/careers/ 

About the role

Our Engineering team helps Nubank to create and use the technology that provides us to build the best financial products. We strive for state-of-the-art software development practices that currently include a variety of technologies. While we value candidates that are familiar with them, we are also confident that software engineers who are interested in joining Nubank will be able to learn from our team. The software engineer is focused on software development with Clojure as the main programming language (We will teach you Clojure). Main responsibilities:

• Horizontally scalable microservices written mostly in Clojure, using Finagle and leveraging upon functional programming techniques and hexagonal architecture
• High throughput jobs and inter-service communication using Kafka
• Continuous Integration and Deployment into AWS
• Storing data in Datomic and DynamoDB
• Monitoring and observability with Prometheus
• Running as much as possible in Kubernetes

We are a process-light organization that values human interactions. We value working in small, independent teams that feel like small startups within the company, and eschew coupling and centralizing where realistic. We understand that execution is the key to success and optimize processes to remove bottlenecks.

You will be responsible for

• Work with large scale distributed systems, understanding their broad architecture
• Set technical direction for multiple teams, ensuring alignment with Business Areas and architecture strategies
• Drive pragmatic innovation while ensuring resilient and flexible solutions that scale across products and geographies
• Mentor engineers across teams, establishing and maintaining a high technical bar organization-wide
• Write, test, instrument, document, and maintain code. Able to pair and participate in code reviews to contribute to the growth of others in and around the team
• Collaborate closely with Product, Design, and Engineering leaders to build new experiences
• Ensure comprehensive observability, performance monitoring, and error handling across team services
• Participate in on-call rotations for your team and respond to incidents as necessary
• Work focused on backend applications, and be open to contribute to mobile and frontend development, according to business needs

We are looking for a person who has

• At least 10 years of experience developing digital products in complex environments
• Deep expertise in distributed systems, microservices architecture, and cloud technologies
• Proven track record of designing and delivering large-scale systems that serve thousands (or even millions) of users
• Strong background in object-oriented or functional programming languages, with ability to work across multiple languages
• Demonstrated ability to lead technical initiatives across multiple teams without direct authority
• Experience mentoring senior engineers and raising the technical bar across organizations
• Practical knowledge of agile software development methodologies and previous experience with CI/CD
• Good communication skills to prevent risks and explain trade-offs clearly to both technical and non-technical stakeholders
• Advanced English skills

Our Benefits

• Chance of earning equity at Nubank
• Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
• Public Transportation Commuting Benefit (Vale-Transporte)
• NuCare – Psychological, Financial and Legal Assistance Program
• Life Insurance
• Medical Plan
• Dental Plan
• NuLanguage – Language Course Program
• Nucleo - Our learning platform of courses
• Extended Parental Leave
• Daycare Allowance
• Parental Consultancy
• Work-from-home Allowance
• Gym Partnerships
• 30 days of paid vacation
• Relocation Assistance Package, if applicable

Work Model for this Role

Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

Senior Staff Engineer, Investments Platforms

The Opportunity:

This position is for an Senior Staff Software Engineer to join the Investments Business Unit.

Investments Platforms is responsible for the core platforms that model Nubank’s investments business: custody, offer, order management, accounts, settlement and related domains. These platforms are the long‑term home for our investments capabilities and the main path to move away from legacy Invest systems that still handle a large portion of critical flows today. Your mandate is to help design, evolve and execute this environment and comply with regulatory requirements.

About Nubank's Engineering Culture:

We believe in small, empowered teams, a process‑light environment and a culture of ownership, learning and collaboration. Our architecture is platform‑oriented: we build extensible, agnostic business platforms (e.g., payments, banking, investments) that can be reused across products, markets and asset classes. You will be expected to think in terms of platforms first, translating complex investment domains into clean boundaries, contracts and abstractions that product teams can safely build on.

Nubank is also on a company‑wide journey to become an AI‑first company. We expect our senior engineers to be hands‑on with AI tools in their own work, and to help define how AI is used safely and productively in engineering and in products.

What we have to offer:

• Own the technical direction of Investments Platforms – the systems that implement Nubank’s investments business model in software (custody, offer, orders, account, settlement and more) and power how we scale investments in Brazil and future markets.

• Lead the migration off legacy Invest systems: design and execute strategies to move critical flows into modern Nubank platforms, while we continue operating at scale and meeting regulatory commitments.

• Work on a disruptive investments architecture – rethinking how investments should be modeled and operated end‑to‑end, rather than just lifting and shifting existing broker or custodian patterns.

• Drive AI usage in a high‑impact domain: help define how we use AI in investments – both in the products we ship and in how we design, build and operate platforms.

• Collaborate across the platform ecosystem – working closely with other business and technical platforms such as Payments and Banking, and with product squads that consume Investments Platforms.

• Global scope with hybrid flexibility: roles are based in Brazil, in a hybrid‑first model (office presence during the week plus periodic on‑site collaboration with other locations).

Core Qualifications (What We're Looking For)

• 12+ years of software engineering experience, including 5+ years working on large‑scale platforms or core systems in highly available, transactional environments (finance, payments, core banking, trading, etc.).

• Proven track record building and operating business platforms that are extensible, multi‑tenant and domain‑agnostic – e.g., custody, payments, banking, risk or similar – with clear contracts for consuming teams.

• Experience leading strategic migrations from legacy to new architectures: co‑existence patterns, strangler approaches, staged rollouts and data migration strategies that keep systems up while flows move off legacy.

• Strong foundation in distributed systems and event‑driven architectures: domain modeling, consistency and resiliency strategies, backpressure, observability, SLIs/SLOs and incident learning loops.

• Demonstrated platform engineering leadership at scale: defining reference architectures and RFCs, building reusable libraries and tools, setting platform SLAs, and making adoption low‑friction and high‑quality for internal customers.

• Comfortable working as a horizontal leader across stakeholders: aligning GMs, PMs, EMs and Staff/Principals on trade‑offs between speed, risk, platform consistency and product goals.

• Deep experience mentoring and multiplying senior engineers – raising the bar on architecture, design reviews, documentation and post‑incident retrospectives.

• Investments expertise: hands‑on experience with investments platforms (brokerage, custody, order management, funds, fixed income, equities, settlement, risk) and understanding of the Brazilian capital markets landscape.

• Platform background: prior work on other platforms (payments, core banking, investments) that shows you can design high‑abstraction, agnostic, extensible platforms and translate complex domains into clean boundaries and APIs.

• AI fluency: you are already experimenting with AI in your engineering practice (design exploration, code generation/review, analysis, automation) and are excited to help Nubank push its AI‑first agenda in a pragmatic, safe way.

• Language: Portuguese fluency is important; English is a plus rather than a hard requirement. We are open to strong IC8 candidates who can ramp up their English over time, and will trade off language in favor of outstanding technical and leadership fit where it makes sense.

• Resilience and ownership mindset: you are energized by ambiguous, high‑stakes scenarios, keep a constructive and optimistic stance, and actively pull teams toward positive cultural change instead of getting stuck in pessimism or only in the micro level.

If you feel interested in these challenges and want to work on a highly engaged and talented team transforming how investments work in Brazil and beyond, this is the place for you!