Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Overview of Role

The IT Service Desk L3 Engineer is a senior-level technical role responsible for providing the highest level of internal support and acting as the final escalation point for the IT Service Desk. This individual will lead complex project implementations, architect secure identity solutions, and ensure the stability of core infrastructure services. The L3 Engineer works closely with IT leadership to define technical standards, automate workflows, and maintain a high-security posture across all platforms.

Responsibilities

• Serve as the primary escalation point for complex technical issues from L1 and L2 engineers, ensuring timely resolution and adherence to SLAs.
• Architect, implement, and manage enterprise-grade SSO and Identity Provider (IDP) solutions.
• Manage and optimize Google Workspace and Administration at an expert level, including advanced security configurations and audit logging.
• Serve as the Subject Matter Expert (SME) for the Atlassian suite, specifically Jira Service Management, to streamline IT and business workflows.
• Enforce email security standards by configuring and monitoring SPF, DKIM, and DMARC protocols.
• Automate user lifecycle management through SCIM, JIT, and other advanced provisioning protocols.
• Oversee global Mac OS device management using advanced MDM tools and hardware asset management protocols.
• Manage complex storage infrastructure including iSCSI, NFS, and SFTP environments.
• Conduct Problem Management to identify root causes of recurring incidents and implement long-term preventative measures.
• Lead technical documentation efforts, creating architectural diagrams and high-level knowledge base articles.

Key Skillsets

• Identity & Access: Deep expertise in Single Sign-On (SSO) integration and Identity Provider (IDP) solutions (e.g., Okta, Azure AD). Mastery of identity protocols including OAuth 2.0, SAML 2.0, and OpenID Connect. Hands-on experience with automated user provisioning via SCIM and Just-in-Time (JIT) provisioning for user lifecycle management.
• Messaging Security: Expert-level knowledge in configuring, deploying, and troubleshooting email authentication protocols (SPF, DKIM, DMARC) to prevent spoofing and enforce email security policies.
• Infrastructure & Storage: Strong understanding of storage protocols (iSCSI, NFS) for enterprise environments. Experience managing secure file transfer protocols (SFTP) and core networking services (DNS, DHCP) for reliability and performance.
• Collaboration Suites: In-depth and demonstrable expertise in Google Workspace Administration, including advanced security settings, organizational unit (OU) management, audit log analysis, and Chrome Enterprise Management.
• Atlassian Suit: Expert level knowledge in Atlassian products, including designing and managing complex workflows, automation, and reporting within Jira Service Management (JSM), Jira Software, and Confluence to streamline IT operations and project delivery. Specific JSM expertise must include:
• Incident & On-Call Management: Implementing and managing JSM Premium features such as the Operations Center for on-call scheduling with various shifts, rotations, and overrides, full escalation policies, and advanced notifications (SMS, voice calls, Slack) for P1/P2 alerts.
• Platform Administration: Creating new request types and approval workflows based on ITIL principles, and leveraging the JSM/Confluence integration for knowledge base management.
• Integration & Automation: Expert experience with JSM API usage, troubleshooting complex API integrations (including webhooks for real-time data synchronization to external systems like CRM), and developing API scripts for user and data migration.
• Licensing & Cost Reduction: Utilizing Identity Providers (IDPs) (like Rippling/Okta) to reduce Atlassian license spend, manage user access based on organizational needs, and transition license models.
• AI Integration: Implementing Atlassian Rovo and integrating it with the IT Service Desk knowledge base to provide initial assistance and automated responses for incoming tickets.
• Endpoint Management: Proven experience with Enterprise Mac OS and Windows endpoint management, including deployment, patch management, security baselining, and inventory using modern MDM solutions (e.g., Rippling, Jamf, Intune).
• Operating Systems: Advanced troubleshooting and scripting skills for Mac OS and Windows operating systems.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 7–10+ years of experience in IT support, system administration, or infrastructure engineering.
• Advanced certifications such as Professional Google Workspace Administrator, GCP Cloud Architect, or Atlassian Certified Professional.
• Proven track record of managing complex identity migrations and enterprise-level MDM deployments.

Overview of Role

As 66degrees continues its rapid growth, we are seeking a hands-on, highly technical IT Operations Manager to build and manage our internal IT Operations function. This is a critical management role responsible for the stability, integrity, and operational excellence of our core information technology systems.

Reporting to the Director/VP of Technology, you will take ownership of our cloud infrastructure, hardware assets, and our comprehensive portfolio of SaaS business applications, along with the team members dedicated to each of these IT subsets. You will build and mentor a team of talented IT engineers, establish and manage operational processes, and serve as the key escalation point for all IT Operations. The ideal candidate is a player and coach with a deep technical understanding of modern infrastructure and SaaS management, capable of leading a team, guiding technical strategy, and getting hands-on with the work when the need arises.

Key Responsibilities

Team Leadership & Management

• Build, manage, and mentor a high-performing IT Operations team, including Cloud Engineers, SaaS Administrators, and Subject Matter Experts (SMEs).
• Foster a culture of collaboration, innovation, and continuous improvement, providing professional development and growth opportunities for team members.
• Serve as the primary escalation point for the IT Operations team, providing technical guidance and resolving complex IT business issues.
• Develop and maintain Standard Operating Procedures (SOPs), and best practices for our global IT department.

Cloud Infrastructure Operations

• Oversee the administration, maintenance, and optimization of all internal Cloud Platform environments.
• Lead discussions with various teams regarding their use of internal cloud infrastructure to advise on best practices and methods to automate the provisioning and management of cloud resources.
• Ensure the availability, security, and cost-efficiency of our cloud infrastructure, including Compute Engine, GKE, Cloud Storage, BigQuery, Vertex AI, Gemini Enterprise, NotebookLM Enterprise, and others.
• Oversee the implementation of robust IAM policies, network security (VPCs, VPNs, firewalls), monitoring via the Cloud Operations suite, and logging.

SaaS & Business Systems Operations

• Lead the administration, integration, and optimization of our core corporate SaaS portfolio, including Google Workspace, Salesforce, Rippling, Atlassian, Slack, Google Partner Tools, Office 365, ChurnZero, Ramp, Asana, WiseStamp, EasyDMARC, GoDaddy, and others.
• Design and enforce a comprehensive Identity and Access Management (IAM) strategy using Rippling IT, including automated user provisioning/de-provisioning (SCIM, JIT) and adherence to the Principle of Least Privilege.
• Oversee the development and maintenance of our integration strategy, leveraging iPaaS solutions like Workato, Google Apps Script, and custom scripts to build robust, automated workflows between business systems.
• Partner with business departments (HR, Sales, Marketing) to understand their needs and own the technical implementation of their core platforms, while collaborating with team members to define shared platform ownership and accountability.

Collaboration, Strategy, Security

• Partner closely with the Security Operations team to implement "as-a-service" best practices, manage our MDM solution, and gather evidence for compliance audits.
• Collaborate with global teams on infrastructure initiatives and the rollout of internal frameworks, such as Dev vs. Prod delineation.
• Evaluate, select, and manage relationships with key IT vendors and service providers, ensuring they meet performance and contractual expectations.
• Partner with the Security team for GRC buildout (Drata) and Trust Center buildout (SafeBase).

Required Qualifications

• 8-10 years of progressive experience in IT Operations or Systems Engineering, including at least 4 years in a direct management capacity leading and mentoring technical teams.
• Strong leadership and English communication skills, with a proven ability to bridge time zones and cultural nuances while managing remote/offshore resources..
• Extensive experience managing a large portfolio of enterprise SaaS applications and implementing enterprise-wide IAM strategies using a central IdP (e.g., Rippling or Okta).
• Proven ability to architect high-level strategy and manage teams while remaining technical enough to execute alongside them and provide direct hands-on support.
• Technical proficiency in Infrastructure as Code (IaC), specifically using Terraform to automate cloud infrastructure management.
• Hands-on experience with enterprise integrations, either through scripting (Python, Bash, Google Apps Script) or via an iPaaS platform (Workato preferred).
• Deep expertise in Mobile Device Management (MDM) for at-scale corporate assets, BYOD environments, and Chrome browser management.
• Extensive hands-on experience across the entire Google stack, including GCP infrastructure at scale and advanced Google Workspace administration.
• Strong understanding of ITIL v4 frameworks, particularly in Change Management and Incident Response within a high-growth environment.
• Experience with CLI tools such as gCloud, GAM, Git, Docker, Homebrew, and others.

Preferred Qualifications

• Industry-recognized IT certifications (e.g., CompTIA A+, Network+, Security+, ITIL 4, CCNA, RHCSA, CCNP, PMP, CISM).
• Prior experience thriving in the fast-paced environment of a technology consulting or professional services firm.
• Experience establishing internal governance and access controls for Enterprise AI tools (e.g., Gemini Enterprise, Vertex AI, or NotebookLM).
• Proven track record of reducing manual IT service desk tickets by 30%+ through the implementation of "Low-Code/No-Code" automation or advanced iPaaS recipes.
• Direct experience partnering with SecOps through SOC2, ISO 27001, or HIPAA compliance audits using automated GRC platforms like Drata.
• Practical experience moving an organization toward a Zero Trust security model.
• Familiarity with Lifecycle Management (LCM) transitions, moving from manual onboarding to fully automated "Zero-Touch" provisioning.
• Experience applying Agile or Kanban methodologies to internal IT Operations to manage sprint cycles for SaaS integrations and infrastructure projects.
• Prior experience managing the IT side of Mergers and Acquisitions, including domain migrations, SaaS consolidation, and tenant-to-tenant transfers.

Overview of the Role

As 66degrees continues its rapid growth as a premier Google Cloud professional services partner, the security of our internal systems, employee identities, and client data is our top priority. We are seeking a hands-on, highly technical Manager of Security Operations (SecOps) to be the foundational leader of our new dedicated internal InfoSec operational function.

Reporting directly to our U.S. Director who leads our broader IT, IAM, and current Security infrastructure you will take ownership of our day-to-day security operations across a global workforce of 550+ employees. You will build and manage security monitoring processes, lead incident response for security alerts, enforce compliance frameworks, and serve as an escalation point and mentor for our global teams. The ideal candidate is someone who is both admin and security trained at scale.  We are looking for a person who can write a script to automate an alert in the morning and present a risk dashboard to leadership in the afternoon on new threat vectors.

Key Responsibilities

Security Monitoring & Incident Response

• Build, own and manage the daily operations of our security toolset (SIEM (Google SecOps or Splunk), EDR/XDR (SentinelOne), Email Security, Cloud Security, and Endpoint Security (Rippling MDM) Posture Management.
• Serve as the primary incident lead for system security events; investigate, contain, and remediate alerts, and lead post-incident post-mortems as they are requested.
• Develop, document, and maintain security playbooks and standard operating procedures (SOPs) for securing and hardening of our various solutions within the 66degrees tech stack.

Vulnerability & Posture Management

• Conduct continuous vulnerability scanning and coordinate patching/remediation cycles across endpoints, networks, and cloud environments (GCP, Azure, AWS).
• Partner closely with the U.S. Director to operationalize, enforce, and refine Zero Trust, Device Trust, Browser Trust, and Identity and Access Management (IAM) policies.
• Monitor, harden, and secure our core business applications such as but not limited to Google Workspace, Google Cloud Platform (GCP), Slack, Salesforce, and Rippling environments against misconfigurations, and unauthorized access.

Leadership & Global Enablement

• Act as the security subject matter expert and internal escalation point for the IT Service Desk team located in India, along with the broader global company teams.
• Train and upskill global teams on how  to perform "Tier 1" security triage (e.g., investigating phishing reports, basic malware alerts, account lockouts, and how to avoid IT worker scandals), creating a scalable company security framework.
• Foster a culture of security awareness across the company by leading regular employee training and simulated phishing campaigns (KnowBe4). Along with always advising on the principle of least privilege way of thinking.

Compliance & Risk

• Lead the technical GRC Buildout (Drata), Trust Center Buildout (SafeBase), evidence gathering, and control enforcement for external audits and compliance frameworks (e.g., SOC 2, ISO 27001).
• Assist the go-to-market and legal teams by filling out client security questionnaires and vendor risk assessments, directly accelerating our sales cycles.
• Track and report on key SecOps metrics (Time to Detect/Respond, patch compliance, etc.) to IT leadership

Required Qualifications

• Experience: 8-12+ years of progressive experience in Information Security, IT Security, or Security Operations, with at least 2-3 years in a team lead or management capacity.
• Cloud/SaaS Expertise: Deep technical understanding of Google Workspace administration and security, as well as cloud infrastructure security (specifically Google Cloud Platform / GCP).
• SecOps Engineering: Hands-on experience building, configuring, monitoring, and responding to alerts in EDR platforms (e.g., CrowdStrike, SentinelOne), SIEM platforms (e.g., Splunk, Google SecOps), and IAM platforms (e.g., Rippling, Okta, GCP, Entra, Azure, AWS, GWS).
• Compliance: Experience operating within compliant environments and supporting audits for SOC 2 Type II or ISO 27001 frameworks. Along with experience setting up and managing a GRC platform (e.g., Drata, Ostendio).
• Scripting: Proficiency in scripting (Python, PowerShell, Bash, or Google Apps Script) to automate repetitive security tasks and API integrations.
• Communication: Excellent English communication skills, with a proven ability to bridge time zones and cultural nuances while managing remote/offshore resources.

Preferred Qualifications

• Industry-recognized security certifications such as CompTIA Security+, CISSP, CISM, CCSP, or GCIA.
• Google Cloud Professional Cloud Security Engineer certification is highly desired.
• Google Cybersecurity Certificate is highly desired.
• Previous experience working in a professional services, consulting, or managed services firm.
• Previous experience building an at scale internal security team.