So, What's the Role All About?

We are looking for a Specialist Software Architect to lead the architectural vision, design, and evolution of our AI-driven and Conversational Solutions platform. This role demands deep hands-on expertise in Python, AWS Cloud services, AWS Knowledge Hub, and multiple Knowledge Base technologies, along with proven experience designing simplified, scalable, and resilient architectures using microservices and AWS-native services.

You will play a critical role in shaping the technical foundation of our Conversational AI platform — one that handles millions of interactions per day, meets strict SLAs (99.99%), and supports zero-downtime deployments, robust disaster recovery, and enterprise-grade AI orchestration. You will be the go-to architect for proposing pragmatic, simplified designs that balance innovation with operational excellence.

How Will You Make an Impact?

Architecture & System Design:

• Own and define the end-to-end architecture of the Conversational AI and Knowledge platform, covering AI model integration layers, data stores, knowledge bases, and external integrations.
• Design enterprise-scale, cloud-native, microservices-based architectures capable of handling high concurrency, burst traffic, and real-time conversational workloads.
• Propose simplified, cost-effective architectural designs leveraging AWS-native services — avoiding over-engineering while ensuring scalability and resilience.
• Define reference architectures, architectural blueprints, and non-functional requirements (NFRs) for performance, reliability, security, and maintainability.
• Drive event-driven and asynchronous architectures using AWS-native services such as SQS, SNS, EventBridge, and Step Functions.
• Define best practices for microservices design, domain-driven design (DDD), API design (REST, async/event APIs), and AI integration patterns.
• Review and guide complex application-level designs, critical code paths, and AI pipeline architectures.

AI & Conversational Solution Architecture:

• Architect and evolve AI-driven Conversational solutions integrating large language models (LLMs), prompt engineering patterns, and enterprise AI orchestration frameworks.
• Design and implement Knowledge Base solutions using AWS Knowledge Hub, vector databases, RAG (Retrieval-Augmented Generation) architectures, and other knowledge management technologies.
• Define AI model integration strategies — including model selection, fine-tuning approaches, embedding pipelines, and response quality frameworks.
• Drive conversational UX architecture, ensuring seamless, context-aware, and low-latency interaction flows.
• Evaluate and recommend AI tooling, platforms, and frameworks aligned with business needs (e.g., AWS Bedrock, LangChain, OpenAI, Anthropic, Kore.ai, Dialogflow).
• Lead the design of multi-turn conversation management, intent resolution, and fallback handling architectures.

AWS Cloud & Microservices Architecture:

• Architect and optimise solutions using AWS services including but not limited to Lambda, API Gateway, SQS, SNS, Step Functions, DynamoDB, Aurora Serverless, S3, Bedrock, and Kendra.
• Design cost-efficient, elastic scaling strategies aligned with unpredictable conversational AI workloads.
• Lead cloud governance, environment isolation, multi-account strategy, and infrastructure-as-code (IaC) practices.
• Define CI/CD pipeline standards, DevOps practices, and containerisation approaches (Docker, Kubernetes) for AI workload deployments.
• Drive microservices decomposition strategies — identifying service boundaries, inter-service communication patterns, and data ownership models.

Scalability, Resilience & Disaster Recovery:

• Design for extreme scale — high concurrent users, high TPS, and real-time AI inferencing demands.
• Own resilience strategies including multi-AZ and multi-region architectures, active-active or active-passive DR setups, and graceful degradation mechanisms.
• Define and validate RPO/RTO goals, conduct chaos testing, and lead DR drills.
• Ensure zero-downtime deployment capabilities through blue/green, canary, and rolling deployment strategies.

Security, Compliance & Reliability:

• Embed security by design across all AI and data architecture layers — covering authentication, authorisation, data privacy, encryption, and model safety guardrails.
• Support compliance requirements (SOC2, ISO, GDPR) from an architectural standpoint, particularly around AI data handling and knowledge base access controls.
• Partner with SRE and DevOps teams on observability, logging, distributed tracing, and alerting for AI workloads.
• Define SLIs, SLOs, and capacity planning models for conversational AI services.

Technical Leadership & Collaboration:

• Act as a technical mentor and trusted advisor to senior engineers, tech leads, and implementation teams.
• Lead architecture reviews, design councils, and technical decision forums — championing simplicity, pragmatism, and long-term maintainability.
• Partner closely with Product Management, AI/ML teams, and delivery teams to balance innovation with execution feasibility.
• Drive the long-term AI architecture roadmap and proactively reduce technical debt.

Have You Got What It Takes?

Experience & Education:

• Bachelor's degree in Computer Science, Information Systems, Electrical Engineering, or equivalent work experience.
• 10+ years of professional software engineering experience, with at least 4–5 years in a software architect or principal engineer role.
• Demonstrated experience designing and delivering AI-driven or Conversational AI platforms at enterprise scale.

Technical Expertise:

• Deep hands-on experience with Python — including AI/ML libraries, API development, and automation scripting.
• Strong expertise in AWS Cloud services — particularly those relevant to AI workloads: Bedrock, Kendra, Lambda, API Gateway, SQS, SNS, Step Functions, DynamoDB, S3, and Aurora Serverless.
• Hands-on experience with AWS Knowledge Hub and multiple Knowledge Base technologies including vector databases, document stores, and semantic search platforms.
• Proven experience designing microservices architectures — including service decomposition, inter-service communication (REST, gRPC, event-driven), and distributed data management.
• Strong understanding of:
• RAG (Retrieval-Augmented Generation) architectures and embedding pipelines
• Prompt engineering and LLM integration patterns
• Modern authentication standards (OAuth2, OIDC, SAML)
• Web APIs — REST and async/event API design
• Databases (SQL/NoSQL) and data integration patterns
• Experience with CI/CD pipelines, DevOps practices, and containerisation (Docker, Kubernetes).
• Familiarity with AI tooling and platforms such as AWS Bedrock, LangChain, OpenAI, Anthropic, Dialogflow, or Kore.ai.
• Experience with GenAI and Agentic AI application development.

Architecture & Scale:

• Demonstrated success designing systems for high traffic, low latency, and high availability at global scale.
• Deep experience with resilience, disaster recovery, and failover design in cloud-native environments.
• Strong track record of proposing simplified, pragmatic architectural solutions that avoid unnecessary complexity.
• Experience with event-driven systems, message queues, and streaming architectures.
• Strong understanding of cloud networking, caching strategies, and data modelling for AI workloads.

Good to Have:

• Experience with CCaaS or real-time communication platforms (e.g., NICE CXone).
• Exposure to multi-region SaaS deployments and hybrid serverless/container architectures.
• Familiarity with OpenSearch or Elasticsearch for conversational data search and analytics.
• Experience with cost optimisation strategies at scale on AWS.
• Knowledge of frontend technologies (JavaScript/TypeScript, React) for full-stack architecture awareness.

What's in It for You?

Join an ever-growing, market-disrupting, global company where the teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX! At NICE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility — 2 days working from the office and 3 days of remote work each week. Office days focus on face-to-face collaboration where teamwork and creative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 10787

Reporting Into: Director , Engineering

Role Type: Individual Contributor 

Challenges

Building for Scale, Rapid Iterative Development and Customer-centric Product Thinking at each step defines every day for a developer at PhonePe. Though we engineer for a 50million+ strong user base, we code with every individual user in mind. While we are quick to adopt the latest in Engineering, we care utmost for security, stability, and automation. Apply if you want to experience the best combination of passionate application development and product-driven thinking.

Roles & Responsibilities

• Managing accounts during integration
  • Working with Products, Tech team and understand different product flow
  • Attending meetings/con calls with Merchant's Tech/Business team
  • Understanding Merchant's flow, requirements and suggesting the solution to them
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve the merchant integration Issue.
  • Taking ownership of customer/merchant issues reported and seeing problems through to resolution
  • Ask merchant the targeted questions to quickly understand the root of the problem
  • Understanding Tech issues involved in integration & Providing resolution
  • Automate the process to solve the merchant integration issue and merchant requirements

Skillset required

• Hands-on experience with Windows/Linux/Mac OS environments.
• Python and SQL - Required for this role
• Knowledge of any programming language (Ex: - PHP, JAVA, ASP.Net), platforms (Android, iOS).
• Ability to diagnose and troubleshoot basic technical issues and to provide step-by-step technical help
• Familiarity with remote desktop applications
• Excellent problem-solving, communication skills
• Good understanding of IT terminologies and concept

Experience – 2 to 5 years

Challenges

Building for Scale, Rapid Iterative Development, and Customer-centric Product Thinking at each step defines every day for a developer at PhonePe. Though we engineer for a 50million+ strong user base, we code with every individual user in mind. While we are quick to adopt the latest in Engineering, we care utmost for security, stability, and automation. Apply if you want to experience the best combination of passionate application development and product-driven thinking

As a Software Engineer:

● 7+ years of experience in the art of writing code and solving problems on a Large Scale.

● You will build Robust and scalable web-based applications You will need to think of platforms & reuse

● Build abstractions and contracts with separation of concerns for a larger scope

● Drive problem-solving skills for high-level business and technical problems.

● Do high-level design with guidance; Functional modeling, break-down of a module

● Do incremental changes to architecture: impact analysis of the same

● Do performance tuning and improvements in large scale distributed systems

● Mentor young minds and foster team spirit, break down execution into phases to bring predictability to overall execution

● Work closely with Product Manager to derive capability view from features/solutions, Lead execution of medium-sized projects

● Work with broader stakeholders to track the impact of projects/features and proactively iterate to improve them As a senior software engineer you must have

● Extensive and expert programming experience in at least one general programming language (e.g. Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code.

● Experience with multi-threading and concurrency programming

● Extensive experience in object-oriented design skills, knowledge of design patterns, and huge passion and ability to design intuitive module and class-level interfaces

● Excellent coding skills – should be able to convert the design into code fluently

● Knowledge of Test Driven Development

● Good understanding of databases (e.g. MySQL) and NoSQL (e.g. HBase, Elasticsearch, Aerospike, etc)

● Strong desire to solving complex and interesting real-world problems

● Experience with full life cycle development in any programming language on a Linux platform

● Go-getter attitude that reflects in energy and intent behind assigned tasks

● Worked in a startups environment with high levels of ownership and commitment

● BTech, MTech, or Ph.D. in Computer Science or related technical discipline (or equivalent).

● Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with a huge amount of data.

● An open communicator who shares thoughts and opinions frequently listens intently and takes constructive feedback.

As a Software Engineer, good to have

● The ability to drive the design and architecture of multiple subsystems

● Ability to break-down larger/fuzzier problems into smaller ones in the scope of the product

● Understanding of the industry’s coding standards and an ability to create appropriate technical documentation.

Challenges

Building for Scale, Rapid Iterative Development, and Customer-centric Product Thinking at each step defines every day for a developer at PhonePe. Though we engineer for a 50million+ strong user base, we code with every individual user in mind. While we are quick to adopt the latest in Engineering, we care utmost for security, stability, and automation. Apply if you want to experience the best combination of passionate application development and product-driven thinking

As a Software Engineer:

● You will build Robust and scalable web-based applications You will need to think of platforms & reuse

● Build abstractions and contracts with separation of concerns for a larger scope

● Drive problem-solving skills for high-level business and technical problems.

● Do high-level design with guidance; Functional modeling, break-down of a module

● Do incremental changes to architecture: impact analysis of the same

● Do performance tuning and improvements in large scale distributed systems

● Mentor young minds and foster team spirit, break down execution into phases to bring predictability to overall execution

● Work closely with Product Manager to derive capability view from features/solutions, Lead execution of medium-sized projects

● Work with broader stakeholders to track the impact of projects/features and proactively iterate to improve them As a senior software engineer you must have

● Extensive and expert programming experience in at least one general programming language (e.g. Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code.

● Experience with multi-threading and concurrency programming

● Extensive experience in object-oriented design skills, knowledge of design patterns, and huge passion and ability to design intuitive module and class-level interfaces

● Excellent coding skills – should be able to convert the design into code fluently

● Knowledge of Test Driven Development

● Good understanding of databases (e.g. MySQL) and NoSQL (e.g. HBase, Elasticsearch, Aerospike, etc)

● Strong desire to solving complex and interesting real-world problems

● Experience with full life cycle development in any programming language on a Linux platform

● Go-getter attitude that reflects in energy and intent behind assigned tasks

● Worked in a startups environment with high levels of ownership and commitment

● BTech, MTech, or Ph.D. in Computer Science or related technical discipline (or equivalent).

● Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with a huge amount of data.

● 5+ years of experience in the art of writing code and solving problems on a Large Scale.

● An open communicator who shares thoughts and opinions frequently listens intently and takes constructive feedback.

As a Software Engineer, good to have

● The ability to drive the design and architecture of multiple subsystems

● Ability to break-down larger/fuzzier problems into smaller ones in the scope of the product

● Understanding of the industry’s coding standards and an ability to create appropriate technical documentation.

About the Role

We are seeking an experienced Engineering Infrastructure Security Manager to lead the security of our production and non-production engineering systems. This is a critical leadership role responsible for securing the infrastructure that powers the software development lifecycle, including source control systems, CI/CD pipelines, build environments, deployment platforms, developer tools, and associated cloud resources. The ideal candidate will bring deep technical expertise in infrastructure security, strong leadership capabilities, and a solid understanding of modern engineering and DevSecOps practices.

Key Responsibilities

Engineering Systems Security

• Design and implement security controls across development, staging, testing, and production environments
• Secure CI/CD pipelines, build systems, and deployment automation against supply chain threats
• Manage security for source control systems, code repositories, and secrets management platforms
• Oversee security of containerized environments (Docker, Kubernetes) and IaC ecosystems
• Ensure security across multi-cloud environments (AWS, GCP, Azure) and hybrid infrastructure

Security Architecture & Technical Leadership

• Design and implement security frameworks aligned with engineering workflows and developer productivity
• Implement zero-trust architecture and least-privilege access models
• Secure API gateways, service meshes, and microservices architectures
• Lead security initiatives across observability, logging, and monitoring platforms
• Strengthen network security posture including firewalls, VPCs, and segmentation

Risk Management & Vulnerability Response

• Conduct security assessments and penetration testing across engineering systems
• Manage vulnerability scanning and remediation programs
• Develop threat models for critical systems and deployment pipelines 
• Lead incident response for infrastructure security events
• Track and analyze security metrics (deployment security, configuration compliance, infra drift)

Team Leadership & Collaboration

• Build, mentor, and manage a high-performing team of security engineers
• Drive a “security as code” culture across engineering teams
• Collaborate with platform, SRE, and development teams to embed security into SDLC
• Provide training and guidance on secure infrastructure practices
• Foster a culture of security awareness and proactive risk reporting

Policy, Compliance & Governance

• Define and enforce security policies aligned with SOC 2, ISO 27001, NIST, PCI-DSS
• Ensure compliance with data protection regulations (GDPR, CCPA)
• Implement strong access control mechanisms and RBAC (must-have)
• Conduct regular audits and maintain compliance documentation
• Manage security for production data access and handling

Automation & Continuous Improvement

• Drive automation of security monitoring, controls, and incident response
• Implement security-as-code using Terraform, CloudFormation, and policy frameworks
• Integrate automated security testing into CI/CD pipelines (SAST, DAST, container scans)
• Maintain infrastructure security baselines and automated compliance checks
• Continuously reduce security technical debt

Business Continuity & Disaster Recovery

• Design and test disaster recovery plans for engineering infrastructure
• Implement backup strategies for source code, artifacts, and configurations
• Ensure high availability and resilience of critical systems
• Support incident response and business continuity planning from a security perspective

Basic Qualifications

Technical Expertise

• 8–12 years of experience in infrastructure security or related fields, with 3+ years in a leadership role
• Strong expertise in cloud security (AWS, GCP, Azure) and cloud-native architectures
• Hands-on experience with Kubernetes, containers, and orchestration platforms
• Deep understanding of CI/CD security, supply chain security, and DevSecOps practices
• Proficiency with Infrastructure-as-Code tools (Terraform, Ansible, CloudFormation)
• Experience with security tools: SIEM, vulnerability scanners, IDS/IPS, endpoint protection
• Strong knowledge of network security, encryption, IAM, and secrets management

Leadership & Collaboration

• Proven experience building and managing high-performing security teams
• Experience driving cross-functional initiatives across engineering, operations, and product teams
• Strong project management and execution skills
• Ability to mentor and grow security talent

Communication & Strategic Thinking

• Strong communication skills with ability to explain complex concepts to technical and non-technical stakeholders
• Experience presenting security strategies and risk insights to leadership
• Ability to translate business needs into security solutions
• Strong documentation and process definition skills

Compliance & Risk Management

• Experience with compliance frameworks: SOC 2, ISO 27001, NIST, PCI-DSS
• Strong understanding of risk assessment and security frameworks
• Knowledge of data privacy and regulatory requirements

Preferred Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Security, or related field
• Security certifications such as CISSP, CISM, CCSP, CEH, or cloud security certifications
• Experience with GitOps workflows and tools like GitHub Advanced Security or GitLab Security
• Proficiency in scripting/programming (Python, Go, Bash) for automation
• Experience in regulated industries (finance, healthcare, government)
• Background in SRE or DevOps practices
• Experience securing microservices and serverless architectures
• Strong interest in security research and evolving threat landscapes

About the Role

We are seeking an experienced Infrastructure Security Engineer to work on the security of our production and non-production engineering systems. This is a critical  role responsible for securing the infrastructure that powers the software development lifecycle, including source control systems, CI/CD pipelines, build environments, deployment platforms, developer tools, and associated cloud resources. The ideal candidate will bring deep technical expertise in infrastructure security and a solid understanding of modern engineering and DevSecOps practices.

Key Responsibilities

Engineering Systems Security

• Design and implement security controls across development, staging, testing, and production environments
• Secure CI/CD pipelines, build systems, and deployment automation against supply chain threats
• Manage security for source control systems, code repositories, and secrets management platforms
• Oversee security of containerized environments (Docker, Kubernetes) and IaC ecosystems
• Ensure security across multi-cloud environments (AWS, GCP, Azure) and hybrid infrastructure

Security Architecture & Technical Leadership

• Design and implement security frameworks aligned with engineering workflows and developer productivity
• Implement zero-trust architecture and least-privilege access models
• Secure API gateways, service meshes, and microservices architectures
• Lead security initiatives across observability, logging, and monitoring platforms
• Strengthen network security posture including firewalls, VPCs, and segmentation

Risk Management & Vulnerability Response

• Conduct security assessments and penetration testing across engineering systems
• Manage vulnerability scanning and remediation programs
• Develop threat models for critical systems and deployment pipelines 
• Lead incident response for infrastructure security events
• Track and analyze security metrics (deployment security, configuration compliance, infra drift)

Policy, Compliance & Governance

• Define and enforce security policies aligned with SOC 2, ISO 27001, NIST, PCI-DSS
• Ensure compliance with data protection regulations (GDPR, CCPA)
• Implement strong access control mechanisms and RBAC.
• Conduct regular audits and maintain compliance documentation
• Manage security for production data access and handling

Automation & Continuous Improvement

• Drive automation of security monitoring, controls, and incident response
• Implement security-as-code using Terraform, CloudFormation, and policy frameworks
• Integrate automated security testing into CI/CD pipelines (SAST, DAST, container scans)
• Maintain infrastructure security baselines and automated compliance checks
• Continuously reduce security technical debt

Business Continuity & Disaster Recovery

• Design and test disaster recovery plans for engineering infrastructure
• Implement backup strategies for source code, artifacts, and configurations
• Ensure high availability and resilience of critical systems
• Support incident response and business continuity planning from a security perspective

Basic Qualifications

Technical Expertise

• 2–5 years of experience in infrastructure security or related fields.
• Strong expertise in cloud security (AWS, GCP, Azure) and cloud-native architectures
• Hands-on experience with Kubernetes, containers, and orchestration platforms
• Deep understanding of CI/CD security, supply chain security, and DevSecOps practices
• Proficiency with Infrastructure-as-Code tools (Terraform, Ansible, CloudFormation)
• Experience with security tools: SIEM, vulnerability scanners, IDS/IPS, endpoint protection
• Strong knowledge of network security, encryption, IAM, and secrets management

Compliance & Risk Management

• Experience with compliance frameworks: SOC 2, ISO 27001, NIST, PCI-DSS
• Strong understanding of risk assessment and security frameworks
• Knowledge of data privacy and regulatory requirements

Preferred Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Security, or related field
• Security certifications such as CISSP, CISM, CCSP, CEH, or cloud security certifications
• Experience with GitOps workflows and tools like GitHub Advanced Security or GitLab Security
• Proficiency in scripting/programming (Python, Go, Bash) for automation
• Experience in regulated industries (finance, healthcare, government)
• Background in SRE or DevOps practices
• Experience securing microservices and serverless architectures
• Strong interest in security research and evolving threat landscapes

About the Role

We are seeking a Data Governance & AI Trust Manager to define and operationalize the governance framework that enables high‑quality, well‑governed data to safely and effectively power GenAI agents, copilots, and analytics across the company.

As the organization accelerates adoption of Generative AI, the quality, structure, provenance, and clarity of corporate operating data have become critical enablers of AI performance, trustworthiness, and value. This role exists to ensure that the company’s operating data ecosystem is intentionally designed, consistently governed, and fit for AI‑enabled use cases, rather than fragmented, ambiguous, or ad‑hoc.

This role reports to the CISO & CIO and operates as a cross‑functional data governance authority across all company content. It does not own or manage the data itself; content ownership remains with business and platform owners. Instead, this role defines the standards, policies, and operating expectations under which data is created, managed, shared, retained, and made eligible for analytics and GenAI use.

A core responsibility of the role is to set the vision for the company’s internal data ecosystem—including how platforms such as SharePoint, Confluence, Jira, Slack, Teams, and related systems should be used together—and to establish clear operational standards (for example, when content belongs in SharePoint versus Confluence, and how that decision impacts AI use).

Governance is expected to be operationalized through native platform controls and existing enterprise tooling, rather than through standalone or heavyweight governance systems. The role translates governance principles into practical, enforceable standards that improve data quality, reduce ambiguity, and materially improve GenAI outcomes.

This is not a traditional data engineering or compliance analyst role. Success requires strong program ownership, the ability to drive cross‑functional alignment without direct authority, and sound judgment at the intersection of data quality, AI trust, security, and business operations.

Your Day‑to‑Day

Governance Framework Design & Ownership

• Own and evolve the company’s Corporate Operating Data Governance framework
• Define governance standards for unstructured and semi‑structured data across collaboration and productivity platforms
• Establish clear ownership models (Data Owners, Data Stewards, Custodians) for operating data domains
• Ensure governance practices enable business velocity rather than obstruct it
• Operationalize governance through native platform capabilities (e.g., metadata, permissions, retention, labeling, workflows) rather than standalone governance tooling

Metadata, Classification & AI Eligibility

• Define and maintain metadata standards, including:
  • Data classification
  • Purpose of use
  • Lifecycle state
  • AI eligibility and exclusion rules
• Partner with Security and Legal to ensure alignment with privacy, regulatory, and contractual obligations
• Embed metadata and classification standards directly into existing platforms rather than creating parallel systems

Data Quality & Trustworthiness

• Establish fitness‑for‑purpose data quality expectations for corporate operating data
• Define quality signals for:
  • Accuracy
  • Completeness
  • Timeliness
  • Consistency
• Partner with business teams to identify high‑risk or high‑impact data domains
• Ensure AI‑enabled experiences are grounded in authoritative, explainable, and traceable data sources

Lifecycle, Retention & Risk Management

• Define lifecycle expectations for operating data, including creation, maintenance, archival, and deletion
• Coordinate retention and defensibility standards to support legal, compliance, and audit needs
• Reduce long‑term risk from unmanaged or over‑retained unstructured data
• Support eDiscovery and investigation readiness through clarity and traceability

Cross‑Functional Execution & Enablement

• Drive accountability across Product, Engineering, Security, Legal, IT, and Business teams
• Establish practical governance cadences, reporting, and decision forums
• Provide authoritative guidance and operating standards while enabling teams with clear, pragmatic direction
• Foster a data‑aware and AI‑responsible culture through enablement and education rather than enforcement alone

What You Bring to the Team

• 6+ years of experience in data governance, data management, AI governance, security, or related operational leadership roles
• Experience governing unstructured or operational data (e.g., collaboration platforms, knowledge systems, document repositories)
• Strong understanding of data quality concepts and lifecycle management
• Familiarity with AI risk considerations including data provenance, bias, privacy, and misuse
• Demonstrated ability to drive cross‑functional execution without direct authority
• Excellent written and verbal communication skills for executive and technical audiences
• Sound judgment balancing governance rigor with business pragmatism
• High degree of ownership and follow‑through

What We’d Like to See (Not Required)

• Experience supporting AI governance, AI enablement, or responsible AI initiatives
• Exposure to regulated environments (HIPAA, HITRUST, SOC 2, GovRAMP, or similar)
• Familiarity with collaboration platforms such as Jira, Confluence, Slack, and Microsoft 365
• Experience partnering closely with Security, Legal, or Risk teams
• SaaS or data‑platform operating environment experience

What you’ll get in return 

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements 

• Standard hours: 8 hours/day, 5 days/week
• Location: Pune, Hybrid (3 days a week in office)
• Shift: 12pm-9pm IST

About the Role:

We are seeking an experienced Senior Business Applications Security Engineer to join our growing Corporate Technology team. This is not a maintenance role—this is an opportunity to build something from the ground up. You will take ownership of the security posture for our entire business application ecosystem, from Salesforce and Workday to niche departmental tools, transforming a fragmented, reactive approach into a centralized, proactive, and hardened security program. Your focus will be on bridging business needs with cloud-based software solutions through implementation, optimization, and vendor management.

Transform business application security from an afterthought to a core competency. You will:

• Build from scratch: Design and implement a comprehensive business application security program where none exists
• Own the ecosystem: Take full ownership of security posture across 200+ business applications (SaaS, cloud, and on-premise)
• Establish the standard: Define what "secure" means for business applications and ensure every tool meets that bar
• Shift left: Embed security into procurement, integration, and lifecycle management processes
• Drive change: Partner with stakeholders across IT, Engineering, Finance, HR, Sales, and Marketing to fundamentally change how the organization thinks about application security

Responsibilities

• System Administration: Design and scale user access with role-based access controls (RBAC), where possible
• Technical Support & Troubleshooting: Provide escalation support in debugging app access/role issues
• Application Onboarding: Conduct requirements discovery and analysis with key stakeholders for new applications, particularly pertaining to login and role access protocols
• Identity Lifecycle Management: Designing and implementing automations ensuring automatically granted or revoked access
• Integration Management: Manage API connections and integrations between business applications in our tech stack
• Process Improvements: Identify and implement automation opportunities to streamline workflows
• Data & Compliance: Ensure data accuracy, integrity and compliance with security standards
• Mentorship to guide junior teammates on best practices within the role

Qualifications

• 8+ years of experience in Application Security or related role
• Professional Certifications: CISSP are a plus
• Expertise in Okta, Google Workspace, Microsoft 365
• Experience with SAML and OAuth protocols, as well as SCIM
• Proficiency with Okta Workflow or similar automation platforms
• Excellent ability to bridge conversations between technical teams and non-technical business stakeholders
• Soft skills: Change management, process improvement, stakeholder management, collaborative mindset with excellent written and verbal communication.

What We Offer:

• Competitive compensation package
• Equity opportunities
• Comprehensive health, dental, and vision coverage
• Flexible PTO and remote work options
• Learning & development resources
• A high-impact role in a fast-growing, mission-driven company.

About the Role:

We are seeking an experienced Senior Business Applications Security Engineer to join our growing Corporate Technology team. This is not a maintenance role—this is an opportunity to build something from the ground up. You will take ownership of the security posture for our entire business application ecosystem, from Salesforce and Workday to niche departmental tools, transforming a fragmented, reactive approach into a centralized, proactive, and hardened security program. Your focus will be on bridging business needs with cloud-based software solutions through implementation, optimization, and vendor management.

Transform business application security from an afterthought to a core competency. You will:

• Build from scratch: Design and implement a comprehensive business application security program where none exists
• Own the ecosystem: Take full ownership of security posture across 200+ business applications (SaaS, cloud, and on-premise)
• Establish the standard: Define what "secure" means for business applications and ensure every tool meets that bar
• Shift left: Embed security into procurement, integration, and lifecycle management processes
• Drive change: Partner with stakeholders across IT, Engineering, Finance, HR, Sales, and Marketing to fundamentally change how the organization thinks about application security

Responsibilities

• System Administration: Design and scale user access with role-based access controls (RBAC), where possible
• Technical Support & Troubleshooting: Provide escalation support in debugging app access/role issues
• Application Onboarding: Conduct requirements discovery and analysis with key stakeholders for new applications, particularly pertaining to login and role access protocols
• Identity Lifecycle Management: Designing and implementing automations ensuring automatically granted or revoked access
• Integration Management: Manage API connections and integrations between business applications in our tech stack
• Process Improvements: Identify and implement automation opportunities to streamline workflows
• Data & Compliance: Ensure data accuracy, integrity and compliance with security standards
• Mentorship to guide junior teammates on best practices within the role

Qualifications

• 8+ years of experience in Application Security or related role
• Professional Certifications: CISSP are a plus
• Expertise in Okta, Google Workspace, Microsoft 365
• Experience with SAML and OAuth protocols, as well as SCIM
• Proficiency with Okta Workflow or similar automation platforms
• Excellent ability to bridge conversations between technical teams and non-technical business stakeholders
• Soft skills: Change management, process improvement, stakeholder management, collaborative mindset with excellent written and verbal communication.

What We Offer:

• Competitive compensation package
• Equity opportunities
• Comprehensive health, dental, and vision coverage
• Flexible PTO and remote work options
• Learning & development resources
• A high-impact role in a fast-growing, mission-driven company.

The Role

We’re looking for a hands-on Network Engineer to design, deploy, and enable our global corporate network across offices in APAC. You’ll be the technical expert  for physical and virtual networking architecture, driving automation, and ensuring our infrastructure is resilient, scalable, and vendor-agnostic. This role will partner closely with Corporate Technology, Network Security, and Security Engineering and requires the ability to travel within APAC to support our regional offices.

What You’ll Do

• Architect and implement LAN/WAN/SD-WAN and Wi-Fi for multiple global offices.
• Manage Cisco Meraki switches/routers and  APs, while staying vendor-agnostic for future integrations.
• Implement and manage Wi-Fi EAP (Enterprise Authentication), certificate-based authentication, and enforce zero-trust access controls.
• Plan and optimize enterprise Wi-Fi, including RF design, surveys, and performance tuning.
• Build secure cloud and hybrid networking (AWS, Azure, GCP).
• Automate deployments and configuration management with Python, Ansible, and IaC tools (Terraform, GitOps).
• Implement observability and alerting; drive improvements in MTTR and service reliability.
• Support compliance (SOC 2, ISO 27001) with configs, change control, and documentation.
• Travel regionally (approx. 25–40% during buildouts) for on-site deployments and architecture reviews.

Who You Are

• 8–10+ years in enterprise networking, with multi-site design and operations experience.
• Deep expertise in routing, switching, and segmentation.Proven experience with Cisco networking technology, especially Cisco Meraki.
• Proficient in Python and Ansible for automation.
• Skilled in NAC/RADIUS integrations with identity providers (Okta, Azure AD).
• Strong understanding of certificate-based authentication, EAP, and zero-trust architectures.
• Strong troubleshooting, documentation, and leadership skills.
• Willing and able to travel internationally for deployments.

Nice to Have:

• Cloud networking depth (AWS, Azure, GCP).
• Experience with SASE/ZTNA platforms(Cloudflare/Zscaler).
• Professional certifications (CCNP, CCIE, JNCIP, etc.)

The Role

We’re looking for a hands-on Network Engineer to design, deploy, and enable our global corporate network across offices in APAC. You’ll be the technical expert  for physical and virtual networking architecture, driving automation, and ensuring our infrastructure is resilient, scalable, and vendor-agnostic. This role will partner closely with Corporate Technology, Network Security, and Security Engineering and requires the ability to travel within APAC to support our regional offices.

What You’ll Do

• Architect and implement LAN/WAN/SD-WAN and Wi-Fi for multiple global offices.
• Manage Cisco Meraki switches/routers and  APs, while staying vendor-agnostic for future integrations.
• Implement and manage Wi-Fi EAP (Enterprise Authentication), certificate-based authentication, and enforce zero-trust access controls.
• Plan and optimize enterprise Wi-Fi, including RF design, surveys, and performance tuning.
• Build secure cloud and hybrid networking (AWS, Azure, GCP).
• Automate deployments and configuration management with Python, Ansible, and IaC tools (Terraform, GitOps).
• Implement observability and alerting; drive improvements in MTTR and service reliability.
• Support compliance (SOC 2, ISO 27001) with configs, change control, and documentation.
• Travel regionally (approx. 25–40% during buildouts) for on-site deployments and architecture reviews.

Who You Are

• 8–10+ years in enterprise networking, with multi-site design and operations experience.
• Deep expertise in routing, switching, and segmentation.Proven experience with Cisco networking technology, especially Cisco Meraki.
• Proficient in Python and Ansible for automation.
• Skilled in NAC/RADIUS integrations with identity providers (Okta, Azure AD).
• Strong understanding of certificate-based authentication, EAP, and zero-trust architectures.
• Strong troubleshooting, documentation, and leadership skills.
• Willing and able to travel internationally for deployments.

Nice to Have:

• Cloud networking depth (AWS, Azure, GCP).
• Experience with SASE/ZTNA platforms(Cloudflare/Zscaler).
• Professional certifications (CCNP, CCIE, JNCIP, etc.)

The Role

We’re looking for a hands-on Network Engineer to design, deploy, and enable our global corporate network across offices in APAC. You’ll be the technical expert  for physical and virtual networking architecture, driving automation, and ensuring our infrastructure is resilient, scalable, and vendor-agnostic. This role will partner closely with Corporate Technology, Network Security, and Security Engineering and requires the ability to travel within APAC to support our regional offices.

What You’ll Do

• Architect and implement LAN/WAN/SD-WAN and Wi-Fi for multiple global offices.
• Manage Cisco Meraki switches/routers and  APs, while staying vendor-agnostic for future integrations.
• Implement and manage Wi-Fi EAP (Enterprise Authentication), certificate-based authentication, and enforce zero-trust access controls.
• Plan and optimize enterprise Wi-Fi, including RF design, surveys, and performance tuning.
• Build secure cloud and hybrid networking (AWS, Azure, GCP).
• Automate deployments and configuration management with Python, Ansible, and IaC tools (Terraform, GitOps).
• Implement observability and alerting; drive improvements in MTTR and service reliability.
• Support compliance (SOC 2, ISO 27001) with configs, change control, and documentation.
• Travel regionally (approx. 25–40% during buildouts) for on-site deployments and architecture reviews.

Who You Are

• 8–10+ years in enterprise networking, with multi-site design and operations experience.
• Deep expertise in routing, switching, and segmentation.Proven experience with Cisco networking technology, especially Cisco Meraki.
• Proficient in Python and Ansible for automation.
• Skilled in NAC/RADIUS integrations with identity providers (Okta, Azure AD).
• Strong understanding of certificate-based authentication, EAP, and zero-trust architectures.
• Strong troubleshooting, documentation, and leadership skills.
• Willing and able to travel internationally for deployments.

Nice to Have:

• Cloud networking depth (AWS, Azure, GCP).
• Experience with SASE/ZTNA platforms(Cloudflare/Zscaler).
• Professional certifications (CCNP, CCIE, JNCIP, etc.)

The Role

We’re looking for a hands-on Network Engineer to design, deploy, and enable our global corporate network across offices in APAC. You’ll be the technical expert  for physical and virtual networking architecture, driving automation, and ensuring our infrastructure is resilient, scalable, and vendor-agnostic. This role will partner closely with Corporate Technology, Network Security, and Security Engineering and requires the ability to travel within APAC to support our regional offices.

What You’ll Do

• Architect and implement LAN/WAN/SD-WAN and Wi-Fi for multiple global offices.
• Manage Cisco Meraki switches/routers and  APs, while staying vendor-agnostic for future integrations.
• Implement and manage Wi-Fi EAP (Enterprise Authentication), certificate-based authentication, and enforce zero-trust access controls.
• Plan and optimize enterprise Wi-Fi, including RF design, surveys, and performance tuning.
• Build secure cloud and hybrid networking (AWS, Azure, GCP).
• Automate deployments and configuration management with Python, Ansible, and IaC tools (Terraform, GitOps).
• Implement observability and alerting; drive improvements in MTTR and service reliability.
• Support compliance (SOC 2, ISO 27001) with configs, change control, and documentation.
• Travel regionally (approx. 25–40% during buildouts) for on-site deployments and architecture reviews.

Who You Are

• 8–10+ years in enterprise networking, with multi-site design and operations experience.
• Deep expertise in routing, switching, and segmentation.Proven experience with Cisco networking technology, especially Cisco Meraki.
• Proficient in Python and Ansible for automation.
• Skilled in NAC/RADIUS integrations with identity providers (Okta, Azure AD).
• Strong understanding of certificate-based authentication, EAP, and zero-trust architectures.
• Strong troubleshooting, documentation, and leadership skills.
• Willing and able to travel internationally for deployments.

Nice to Have:

• Cloud networking depth (AWS, Azure, GCP).
• Experience with SASE/ZTNA platforms(Cloudflare/Zscaler).
• Professional certifications (CCNP, CCIE, JNCIP, etc.)

The Role

We’re looking for a hands-on Network Engineer to design, deploy, and enable our global corporate network across offices in APAC. You’ll be the technical expert  for physical and virtual networking architecture, driving automation, and ensuring our infrastructure is resilient, scalable, and vendor-agnostic. This role will partner closely with Corporate Technology, Network Security, and Security Engineering and requires the ability to travel within APAC to support our regional offices.

What You’ll Do

• Architect and implement LAN/WAN/SD-WAN and Wi-Fi for multiple global offices.
• Manage Cisco Meraki switches/routers and  APs, while staying vendor-agnostic for future integrations.
• Implement and manage Wi-Fi EAP (Enterprise Authentication), certificate-based authentication, and enforce zero-trust access controls.
• Plan and optimize enterprise Wi-Fi, including RF design, surveys, and performance tuning.
• Build secure cloud and hybrid networking (AWS, Azure, GCP).
• Automate deployments and configuration management with Python, Ansible, and IaC tools (Terraform, GitOps).
• Implement observability and alerting; drive improvements in MTTR and service reliability.
• Support compliance (SOC 2, ISO 27001) with configs, change control, and documentation.
• Travel regionally (approx. 25–40% during buildouts) for on-site deployments and architecture reviews.

Who You Are

• 8–10+ years in enterprise networking, with multi-site design and operations experience.
• Deep expertise in routing, switching, and segmentation.Proven experience with Cisco networking technology, especially Cisco Meraki.
• Proficient in Python and Ansible for automation.
• Skilled in NAC/RADIUS integrations with identity providers (Okta, Azure AD).
• Strong understanding of certificate-based authentication, EAP, and zero-trust architectures.
• Strong troubleshooting, documentation, and leadership skills.
• Willing and able to travel internationally for deployments.

Nice to Have:

• Cloud networking depth (AWS, Azure, GCP).
• Experience with SASE/ZTNA platforms(Cloudflare/Zscaler).
• Professional certifications (CCNP, CCIE, JNCIP, etc.)

The Role

We’re looking for a hands-on Network Engineer to design, deploy, and enable our global corporate network across offices in APAC. You’ll be the technical expert  for physical and virtual networking architecture, driving automation, and ensuring our infrastructure is resilient, scalable, and vendor-agnostic. This role will partner closely with Corporate Technology, Network Security, and Security Engineering and requires the ability to travel within APAC to support our regional offices.

What You’ll Do

• Architect and implement LAN/WAN/SD-WAN and Wi-Fi for multiple global offices.
• Manage Cisco Meraki switches/routers and  APs, while staying vendor-agnostic for future integrations.
• Implement and manage Wi-Fi EAP (Enterprise Authentication), certificate-based authentication, and enforce zero-trust access controls.
• Plan and optimize enterprise Wi-Fi, including RF design, surveys, and performance tuning.
• Build secure cloud and hybrid networking (AWS, Azure, GCP).
• Automate deployments and configuration management with Python, Ansible, and IaC tools (Terraform, GitOps).
• Implement observability and alerting; drive improvements in MTTR and service reliability.
• Support compliance (SOC 2, ISO 27001) with configs, change control, and documentation.
• Travel regionally (approx. 25–40% during buildouts) for on-site deployments and architecture reviews.

Who You Are

• 8–10+ years in enterprise networking, with multi-site design and operations experience.
• Deep expertise in routing, switching, and segmentation.Proven experience with Cisco networking technology, especially Cisco Meraki.
• Proficient in Python and Ansible for automation.
• Skilled in NAC/RADIUS integrations with identity providers (Okta, Azure AD).
• Strong understanding of certificate-based authentication, EAP, and zero-trust architectures.
• Strong troubleshooting, documentation, and leadership skills.
• Willing and able to travel internationally for deployments.

Nice to Have:

• Cloud networking depth (AWS, Azure, GCP).
• Experience with SASE/ZTNA platforms(Cloudflare/Zscaler).
• Professional certifications (CCNP, CCIE, JNCIP, etc.)

SRE::Network Operations Engineer III

As a Network Operations Engineer III, you will be a senior member of our network operations team, responsible for overseeing the design, implementation, and optimization of our complex and mission-critical network infrastructure. This role requires a high level of expertise in networking technologies, a strategic mindset, and the ability to lead initiatives that enhance the overall performance, security, and scalability of our network.

Key Responsibilities:

Advanced Network Configuration:

• Lead the design and implementation of high-availability, fault-tolerant data center network architectures.
• Develop and implement strategies for the continuous improvement of network infrastructure.
• Develop and review configuration templates which need to be used in bulk provisioning of network devices in a data center environment.

Network Strategy and Planning:

• Contribute to the development of the organization's long-term network strategy.
• Lead capacity planning initiatives, forecasting future network requirements, and recommending scalable solutions.
• Review HLD and LLD diagrams as part of solution design requirements and review.

Emerging Technologies:

• Stay abreast of industry trends and emerging technologies in networking.
• Evaluate and recommend the adoption of new technologies to improve network efficiency and capabilities.

Mentorship and Leadership:

• Provide mentorship and guidance to junior network operations engineers.
• Lead and participate in knowledge-sharing sessions to enhance the team's overall skill set.

Incident Management and Resolution:

• Lead the on-call engineer team and be the L3 escalation point for them for complex incidents and outages.
• Develop and implement incident response procedures and playbooks.

Vendor Management:

• Collaborate with vendors to evaluate and implement new technologies and solutions.
• Manage relationships with key vendors to ensure optimal support and service.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• 7+ years of experience in network operations or a related role.
• In-depth knowledge of data center technologies and network routing protocols.
• Expert-level knowledge of routing and switching technologies, and security principles.
• Strong scripting and automation skills, with proficiency in languages like Python, Go, Shell, Ansible, Terraform or similar.
• Proven experience in designing and implementing large-scale, enterprise-level networks.
• Strong analytical and troubleshooting skills.
• Excellent leadership and communication skills.
• Industry certifications such as Cisco CCIE, Juniper JNCIE, or equivalent would be an added advantage.

Preferred Skills:

• Experience in network routing protocols like BGP, OSPF etc.
• Familiarity with data center technologies like VXLAN, EVPN etc.
• Knowledge of firewall technologies like IDS, IPS, WAF, UTM, NAT, IPsec etc.
• Knowledge of network operating systems like Junos, Cisco IOS/XE/XR, Enterprise SONiC, Cumulus Linux etc.
• Knowledge of network automation and scripting languages like Python, Go, Shell etc.
• Expert-level knowledge of configuration management tools like Ansible and Terraform.
• Expertise in complex fundamentals of Linux.
• Experience in monitoring tools and frameworks like Telegraf, Grafana, Prometheus, ELK stack.
• Experience with cloud networking solutions like Microsoft Azure.
• Knowledge of open-source virtualization technologies like KVM.
• Expertise in advanced network troubleshooting and performance optimization.
• Expertise in the implementation and management of load balancing solutions like Nginx, F5 BigIP etc.
• Contributions to open-source networking projects or industry publications.

This Network Operations Engineer III position represents a significant opportunity for a seasoned professional to make a substantial impact on our organization's network infrastructure. Join our team and be a key contributor to the success and innovation of our data center network infrastructure.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
 At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

About the Role:

We are seeking an experienced Senior Business Applications Security Engineer to join our growing Corporate Technology team. This is not a maintenance role—this is an opportunity to build something from the ground up. You will take ownership of the security posture for our entire business application ecosystem, from Salesforce and Workday to niche departmental tools, transforming a fragmented, reactive approach into a centralized, proactive, and hardened security program. Your focus will be on bridging business needs with cloud-based software solutions through implementation, optimization, and vendor management.

Transform business application security from an afterthought to a core competency. You will:

• Build from scratch: Design and implement a comprehensive business application security program where none exists
• Own the ecosystem: Take full ownership of security posture across 200+ business applications (SaaS, cloud, and on-premise)
• Establish the standard: Define what "secure" means for business applications and ensure every tool meets that bar
• Shift left: Embed security into procurement, integration, and lifecycle management processes
• Drive change: Partner with stakeholders across IT, Engineering, Finance, HR, Sales, and Marketing to fundamentally change how the organization thinks about application security

Responsibilities

• System Administration: Design and scale user access with role-based access controls (RBAC), where possible
• Technical Support & Troubleshooting: Provide escalation support in debugging app access/role issues
• Application Onboarding: Conduct requirements discovery and analysis with key stakeholders for new applications, particularly pertaining to login and role access protocols
• Identity Lifecycle Management: Designing and implementing automations ensuring automatically granted or revoked access
• Integration Management: Manage API connections and integrations between business applications in our tech stack
• Process Improvements: Identify and implement automation opportunities to streamline workflows
• Data & Compliance: Ensure data accuracy, integrity and compliance with security standards
• Mentorship to guide junior teammates on best practices within the role

Qualifications

• 8+ years of experience in Application Security or related role
• Professional Certifications: CISSP are a plus
• Expertise in Okta, Google Workspace, Microsoft 365
• Experience with SAML and OAuth protocols, as well as SCIM
• Proficiency with Okta Workflow or similar automation platforms
• Excellent ability to bridge conversations between technical teams and non-technical business stakeholders
• Soft skills: Change management, process improvement, stakeholder management, collaborative mindset with excellent written and verbal communication.

What We Offer:

• Competitive compensation package
• Equity opportunities
• Comprehensive health, dental, and vision coverage
• Flexible PTO and remote work options
• Learning & development resources
• A high-impact role in a fast-growing, mission-driven company.

About the Role:

We are seeking an experienced Senior Business Applications Security Engineer to join our growing Corporate Technology team. This is not a maintenance role—this is an opportunity to build something from the ground up. You will take ownership of the security posture for our entire business application ecosystem, from Salesforce and Workday to niche departmental tools, transforming a fragmented, reactive approach into a centralized, proactive, and hardened security program. Your focus will be on bridging business needs with cloud-based software solutions through implementation, optimization, and vendor management.

Transform business application security from an afterthought to a core competency. You will:

• Build from scratch: Design and implement a comprehensive business application security program where none exists
• Own the ecosystem: Take full ownership of security posture across 200+ business applications (SaaS, cloud, and on-premise)
• Establish the standard: Define what "secure" means for business applications and ensure every tool meets that bar
• Shift left: Embed security into procurement, integration, and lifecycle management processes
• Drive change: Partner with stakeholders across IT, Engineering, Finance, HR, Sales, and Marketing to fundamentally change how the organization thinks about application security

Responsibilities

• System Administration: Design and scale user access with role-based access controls (RBAC), where possible
• Technical Support & Troubleshooting: Provide escalation support in debugging app access/role issues
• Application Onboarding: Conduct requirements discovery and analysis with key stakeholders for new applications, particularly pertaining to login and role access protocols
• Identity Lifecycle Management: Designing and implementing automations ensuring automatically granted or revoked access
• Integration Management: Manage API connections and integrations between business applications in our tech stack
• Process Improvements: Identify and implement automation opportunities to streamline workflows
• Data & Compliance: Ensure data accuracy, integrity and compliance with security standards
• Mentorship to guide junior teammates on best practices within the role

Qualifications

• 8+ years of experience in Application Security or related role
• Professional Certifications: CISSP are a plus
• Expertise in Okta, Google Workspace, Microsoft 365
• Experience with SAML and OAuth protocols, as well as SCIM
• Proficiency with Okta Workflow or similar automation platforms
• Excellent ability to bridge conversations between technical teams and non-technical business stakeholders
• Soft skills: Change management, process improvement, stakeholder management, collaborative mindset with excellent written and verbal communication.

What We Offer:

• Competitive compensation package
• Equity opportunities
• Comprehensive health, dental, and vision coverage
• Flexible PTO and remote work options
• Learning & development resources
• A high-impact role in a fast-growing, mission-driven company.

About the Role:

We are seeking an experienced Senior Business Applications Security Engineer to join our growing Corporate Technology team. This is not a maintenance role—this is an opportunity to build something from the ground up. You will take ownership of the security posture for our entire business application ecosystem, from Salesforce and Workday to niche departmental tools, transforming a fragmented, reactive approach into a centralized, proactive, and hardened security program. Your focus will be on bridging business needs with cloud-based software solutions through implementation, optimization, and vendor management.

Transform business application security from an afterthought to a core competency. You will:

• Build from scratch: Design and implement a comprehensive business application security program where none exists
• Own the ecosystem: Take full ownership of security posture across 200+ business applications (SaaS, cloud, and on-premise)
• Establish the standard: Define what "secure" means for business applications and ensure every tool meets that bar
• Shift left: Embed security into procurement, integration, and lifecycle management processes
• Drive change: Partner with stakeholders across IT, Engineering, Finance, HR, Sales, and Marketing to fundamentally change how the organization thinks about application security

Responsibilities

• System Administration: Design and scale user access with role-based access controls (RBAC), where possible
• Technical Support & Troubleshooting: Provide escalation support in debugging app access/role issues
• Application Onboarding: Conduct requirements discovery and analysis with key stakeholders for new applications, particularly pertaining to login and role access protocols
• Identity Lifecycle Management: Designing and implementing automations ensuring automatically granted or revoked access
• Integration Management: Manage API connections and integrations between business applications in our tech stack
• Process Improvements: Identify and implement automation opportunities to streamline workflows
• Data & Compliance: Ensure data accuracy, integrity and compliance with security standards
• Mentorship to guide junior teammates on best practices within the role

Qualifications

• 8+ years of experience in Application Security or related role
• Professional Certifications: CISSP are a plus
• Expertise in Okta, Google Workspace, Microsoft 365
• Experience with SAML and OAuth protocols, as well as SCIM
• Proficiency with Okta Workflow or similar automation platforms
• Excellent ability to bridge conversations between technical teams and non-technical business stakeholders
• Soft skills: Change management, process improvement, stakeholder management, collaborative mindset with excellent written and verbal communication.

What We Offer:

• Competitive compensation package
• Equity opportunities
• Comprehensive health, dental, and vision coverage
• Flexible PTO and remote work options
• Learning & development resources
• A high-impact role in a fast-growing, mission-driven company.

About the Role:

We are seeking an experienced Senior Business Applications Security Engineer to join our growing Corporate Technology team. This is not a maintenance role—this is an opportunity to build something from the ground up. You will take ownership of the security posture for our entire business application ecosystem, from Salesforce and Workday to niche departmental tools, transforming a fragmented, reactive approach into a centralized, proactive, and hardened security program. Your focus will be on bridging business needs with cloud-based software solutions through implementation, optimization, and vendor management.

Transform business application security from an afterthought to a core competency. You will:

• Build from scratch: Design and implement a comprehensive business application security program where none exists
• Own the ecosystem: Take full ownership of security posture across 200+ business applications (SaaS, cloud, and on-premise)
• Establish the standard: Define what "secure" means for business applications and ensure every tool meets that bar
• Shift left: Embed security into procurement, integration, and lifecycle management processes
• Drive change: Partner with stakeholders across IT, Engineering, Finance, HR, Sales, and Marketing to fundamentally change how the organization thinks about application security

Responsibilities

• System Administration: Design and scale user access with role-based access controls (RBAC), where possible
• Technical Support & Troubleshooting: Provide escalation support in debugging app access/role issues
• Application Onboarding: Conduct requirements discovery and analysis with key stakeholders for new applications, particularly pertaining to login and role access protocols
• Identity Lifecycle Management: Designing and implementing automations ensuring automatically granted or revoked access
• Integration Management: Manage API connections and integrations between business applications in our tech stack
• Process Improvements: Identify and implement automation opportunities to streamline workflows
• Data & Compliance: Ensure data accuracy, integrity and compliance with security standards
• Mentorship to guide junior teammates on best practices within the role

Qualifications

• 8+ years of experience in Application Security or related role
• Professional Certifications: CISSP are a plus
• Expertise in Okta, Google Workspace, Microsoft 365
• Experience with SAML and OAuth protocols, as well as SCIM
• Proficiency with Okta Workflow or similar automation platforms
• Excellent ability to bridge conversations between technical teams and non-technical business stakeholders
• Soft skills: Change management, process improvement, stakeholder management, collaborative mindset with excellent written and verbal communication.

What We Offer:

• Competitive compensation package
• Equity opportunities
• Comprehensive health, dental, and vision coverage
• Flexible PTO and remote work options
• Learning & development resources
• A high-impact role in a fast-growing, mission-driven company.

Role Overview:

• This is a foundational leadership role; the work here impacts how every product, customer, and partner experiences Kaseya. Role will be responsible for building and executing the Identity and API strategy for Kaseya's platform.  
• This position demands deep technical expertise in Identity platforms combined with strategic product thinking and cross-functional collaboration. 
• This role will work closely with product, security, legal, sales, and marketing teams across the organization to build foundational capabilities that become force multipliers for the entire platform. 
• This role shapes the core platform layer that enables engineering teams to build, automate, and operate software and AI-enabled systems reliably at scale.  

What will you do:

What You'll Do As a Principal Engineer, you will be the technical north star for our IAM and Control Plane strategy. Your role transcends individual features; you will be responsible for the long-term health and architectural evolution of our identity systems. Own the end‑to‑end technical design of IAM services, including identity lifecycle management, authentication, authorization, SSO, and privileged access controls, ensuring they are secure, scalable, and highly available. 

• Architectural Leadership: Lead the design and evolution of a secure, high-throughput, low-latency IAM systems that power both customer-facing and internal service APIs. Lead design and implementation of IAM integrations for SaaS, on‑prem, and cloud platforms, including federation (SAML, OIDC, OAuth), MFA, and Passwordless capabilities.
• Technical Strategy: Define the roadmap for migrating or scaling our legacy authentication and authorization systems into modern, distributed architectures.
• Cross-Functional Influence: Work closely with Product, Security, and UX teams to translate complex business requirements into robust, secure technical specifications.
• Mentorship & Excellence: Set the standard for engineering excellence through deep code reviews, technical design documents, and mentoring senior engineers.
• Operational Stewardship: Oversee the reliability of a platform under constant load, ensuring observability and resilience are baked into the core of the system.  

Required Skills:

• Extensive Experience: 10+ years of professional experience building and managing software applications at a massive scale (with at least 5 years at Sr Staff or Principal level).
• Identity Domain Expertise: Deep understanding of IAM protocols (OAuth2, OIDC, SAML), RBAC/ABAC models, and the security implications of session management at the edge. Experience with Active Directory and extensive experience implementing federation protocols (SAML, OIDC, OAuth2).
• Experience in Data Security or related areas and expertise in following--Authentication, Network, Kubernetes Security, Web Security, Governance, Privacy, Trust, Safety, Identity Management, Access Control, Key Management, Inter-Service Authentication, Secure Application Frameworks, Detection & Response. Experience building systems at large scale internet companies is a huge plus.
• Distributed Systems Mastery: Proven track record in designing, architecting, and debugging large-scale distributed systems that handle global traffic.
• Language Proficiency: Deep knowledge of Go, Java, TypeScript, Rust, or similar is highly valued.
• API Stewardship: Significant experience designing and versioning public-facing APIs that are used by millions of developers.
• Recruit and mentor top-tier engineering talent to scale our security infrastructure. 

Desirable Skills:

• Observability Advocate: A passion for building "observable" systems using Prometheus, Grafana, and Kibana to proactively identify failures.
• Infrastructure as Code: Experience with modern containerized deployment (Docker & Kubernetes), Terraform, and infrastructure automation.
• Security Mindset: A background in security engineering or formal verification of protocol implementations.
• Strategic Delivery: A history of leading multi-quarter projects from conception to global rollout in partnership with product owners.  

So, what’s the role all about?

Specialist DevOps  (Security Advantage)

We are looking for a skilled and motivated Senior DevOps Engineer to join our Actimize Cloud organization. In this role, you will design, automate, secure, and operate cloud‑native infrastructure on AWS. You will work hands‑on with Kubernetes (EKS), CI/CD pipelines, IaC frameworks, and observability platforms, while partnering closely with R&D, CloudOps, AppOps, and Security teams.

Security experience is a strong advantage, as you will contribute to secure-by-default practices across our delivery pipelines and cloud environments

How will you make an impact?  

• Design, operate, and continuously improve cloud infrastructure using AWS and Kubernetes.
• Build and manage CI/CD pipelines (Jenkins, GitHub Actions) and GitOps workflows (Argo CD).
• Implement and maintain Infrastructure-as-Code using Terraform / OpenTofu.
• Contribute to system hardening, secure configurations, and cloud security controls.
• Integrate and maintain cloud monitoring, logging, and alerting systems.
• Partner with R&D and CloudOps teams to support deployment, scaling, and reliability needs.
• Troubleshoot production and pre-production environments and drive RCA/fixes.
• Participate in cost-optimization efforts, cloud hygiene, and automation improvements.
• Support onboarding of new regions, services, and infrastructure components.

Have you got what it takes?

• 3–6 years of experience in DevOps, Cloud Engineering, or Site Reliability Engineering.
• Strong hands-on experience with AWS services (IAM, EC2, EKS, VPC, ALB/NLB, S3, RDS, CloudWatch, etc.).
• Solid experience with Kubernetes (EKS)—deployment, scaling, networking, upgrades, troubleshooting.
• Practical experience with Terraform / OpenTofu and Infrastructure-as-Code.
• Familiarity with GitOps and tools like Argo CD.
• Strong scripting skills (Python, Bash, PowerShell, or Go).
• Experience operating CI/CD platforms (Jenkins, GitHub Actions, or similar).
• Good understanding of cloud networking: routing, firewalls, DNS, load balancing.
• Experience with monitoring and logging: Prometheus, Grafana, ELK, Fluentd, OpenTelemetry, Datadog, etc.
• Strong debugging skills and ability to troubleshoot distributed systems.

You will have an advantage if you also have:

• Experience with cloud security frameworks (CNAPP, CSPM, CIEM, CWPP).
• Knowledge of container/image scanning and supply chain security.
• Exposure to AWS security tools (GuardDuty, Inspector, KMS, WAF/NFW).
• Experience integrating scanners into CI/CD pipelines.
• Familiarity with SIEM, threat detection, and incident response workflows.
• You excel in fast-paced, cloud-native environments.
• You think automation-first and minimize manual work.
• You enjoy working closely with Engineering, Ops, and Security teams.
• You are proactive, collaborative, and eager to learn.
• You take ownership and care deeply about reliability and security.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

 Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10399
Reporting into: Director of Cloud Services
Role Type: Individual Contributor

So, what’s the role all about? 

As a member of the Cloud Security team, a successful Specialist Cloud Security Engineer will need to be self-sufficient to collaborate effectively with multiple teams, such as Application Support, Infrastructure Operations, DevOps, Product R&D, Security teams, customers and 3rd party auditors.  This role will hold the responsibility to implement, manage, and operate the various technical tools that NiCE uses to secure and protect the NiCE Cloud. A strong technical background is required, with expectations for broad experience in security controls such as Vulnerability Management, Incident Response, CNAPP, SIEM, IAM, Threat Hunting, and other similar technologies, as well as the ability to provide consulting services to other teams within the organization.  A successful candidate in this role will also be able to work in a production cloud environment to collect and curate audit evidence and explain it to anyone who asks for it.  Strong communication skills are essential, and experience with Governance, Risk and Compliance (GRC) is a big plus! 

How will you make an impact?  

• You will directly impact the success of the NiCE cloud business by ensuring all customer and auditory security requirements are met and demonstrated. 
• A diverse, merit-driven work environment which rewards a growth mindset and encourages innovation and continued professional development; 
• The opportunity to work in a global, highly skilled, passionate workforce to deliver world-class service and products to market. 
• Competitive pay and excellent benefits. 
• Generous PTO policies. 
• A highly focused security & compliance team which is collaborative, supportive, experienced, and driven to help everyone from the individual to enterprise to our customers realize the success for which they aim. 

 Have you got what it takes?  

•  8+ years of experience with Information Security;
• University-level degree in Information Security, Computer Science or other related field;
• knowledge of incident response, vulnerability management, cloud security, and other related topics;
• A burning curiosity to learn as much as you can about the NiCE cloud environment and the services and products we offer our customers as well as the existing security infrastructure we have in place today;
• Excellent communications skills to work collaboratively with security team members and operations and development teams around the world;
• Strong organization and prioritization skills to enable independent work in order to achieve tactical and strategic security goals;
• Advanced education, training or experience with security and compliance;
• Experience working with work tracking tools such as JIRA, ServiceNow, or others.

 What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! 

 Enjoy NiCE-FLEX!  

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID:  9540
Reporting into: Technical Manager
Role Type: Individual Contributor 

About Anchanto:

Enabling Simpler, Faster and Scalable eCommerce Operations, our mission is to simplify backend eCommerce operations for businesses of all sizes through our innovative & intelligent SaaS platforms. We aim to transform the way businesses conduct eCommerce in the region, while aggressively moving towards becoming the most customer-centric company in our domain.

Our offices are spread across Singapore, Kuala Lumpur (Malaysia), Jakarta (Indonesia), Manila (Philippines), Sydney (Australia), Bangkok (Thailand), Seoul (South Korea), and Pune (India). Our diverse and multicultural fabric is woven in a way that each Anchanter gets complete freedom and opportunity to realize & explore his/her full potential.

We pride ourselves in building awesome & powerful products that have the potential to change the way businesses perceive eCommerce management. We believe in delivering anchanting experiences and aim to become the #1 customer-centric company in our domain.

The Role:

We are seeking an experienced Senior Manager who will own our IT infrastructure and lead the DevOps team. This role will be responsible for establishing and maintaining the enterprise vision, strategy, and program to ensure that information assets and technologies are adequately protected.

You will be identifying, developing, implementing, and maintaining processes across the enterprise to reduce information technology (IT) risks. You will respond to incidents, establish appropriate standards and controls, manage security technologies, and implement policies and procedures. You will also be leading the DevOps team to help automate the build, deploy and release management of our software.

Key Responsibilities:

IT Infra management

• Defining, scoping, creation & execution of IT & data security standards and strategies and measure adherence.
• Firewall settings, WAF, security settings across tech stack, hardening and patching compliances and other Information Security Activities
• Best Practices implementation for User Access Review for all application
• Preparing, reviewing, updating, evidence management of all IT security related policies and procedures.
• Enhancing the reliability and security of the IT systems, internal IT communication channels, projects, and underlying data.
• Accountable for vulnerability assessment and IT Security Audits. Closure of all the observations
• Ensure compliance with any related legislation, such as the Data Protection Act, ISO standards or relevant government regulations.
• Manage incidents related to information security.
• Best Practices in conducting the 3rd party vendor audit on Data and Information Security.
• IT Security Awareness Programs. Oversee staff training in all the latest security awareness skills, check associated protocols, methodologies and procedures are implemented.

DevOps management

• Lead a team of DevOps engineers and DBAs to help setup product builds, Continuous Integration setup, manage and monitor build delivery to all environments.
• Establish the process and be the process champion for the end-to-end Development-Operationalization process
• Create, manage & own automation tools & scripts, configuration management of platform technologies
• Monitor Continuous Integration build systems and proactively debug issues working with dev teams
• Plan the deployment in conjunction with change and knowledge management and configuration management
• Work closely with the development team to leverage the existing frameworks and tools to improve build system productivity.
• Operationalize monitoring and uptime of all environments

Required skills & qualifications:

• Excellent experience with various automated deployment, configuration management and software build tools, Dockers, Kubernetes, GitHub, GitHub actions, Jenkins/Maven, Chef, Puppet etc.
• At least 3+ years of experience as DevOps manager and IT infrastructure leader and prior hands-on experience as DevOps engineer/lead
• 10+ years of experience in the field of security covering the key responsibilities listed above.
• In-depth knowledge of relevant standards such as ISO 27001 / SOC2
• Excellent experience on AWS infrastructure management and tools such as CloudFormation
• Must have strong prior hands-on DevOps experience.
• Deep understanding of version control systems, including branching and merging strategies
• Strong background in Linux/Unix server system administration
• Hands-on experience with GitHub required.
• Bachelors or Master’s degree in related technical field

Good to have:

• Certifications such as CISM / CISSP / CRISC
• Good understanding of current legislations and regulations, standards & audit terminologies.

Benefits of working with Anchanto:

• A chance to build career with a fast growing global SaaS tech company
• An opportunity to collaborate with global teams
• Competitive salary package
• Amazing work-life balance
• Learning opportunities
• Work hours: 09:00 AM to 06:00 PM Local Time

We are an equal employment opportunity employer and promote diversity; actively encouraging applicants all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

The Role

We’re looking for a hands-on Network Engineer to design, deploy, and enable our global corporate network across offices in APAC. You’ll be the technical expert  for physical and virtual networking architecture, driving automation, and ensuring our infrastructure is resilient, scalable, and vendor-agnostic. This role will partner closely with Corporate Technology, Network Security, and Security Engineering and requires the ability to travel within APAC to support our regional offices.

What You’ll Do

• Architect and implement LAN/WAN/SD-WAN and Wi-Fi for multiple global offices.
• Manage Cisco Meraki switches/routers and  APs, while staying vendor-agnostic for future integrations.
• Implement and manage Wi-Fi EAP (Enterprise Authentication), certificate-based authentication, and enforce zero-trust access controls.
• Plan and optimize enterprise Wi-Fi, including RF design, surveys, and performance tuning.
• Build secure cloud and hybrid networking (AWS, Azure, GCP).
• Automate deployments and configuration management with Python, Ansible, and IaC tools (Terraform, GitOps).
• Implement observability and alerting; drive improvements in MTTR and service reliability.
• Support compliance (SOC 2, ISO 27001) with configs, change control, and documentation.
• Travel regionally (approx. 25–40% during buildouts) for on-site deployments and architecture reviews.

Who You Are

• 8–10+ years in enterprise networking, with multi-site design and operations experience.
• Deep expertise in routing, switching, and segmentation.Proven experience with Cisco networking technology, especially Cisco Meraki.
• Proficient in Python and Ansible for automation.
• Skilled in NAC/RADIUS integrations with identity providers (Okta, Azure AD).
• Strong understanding of certificate-based authentication, EAP, and zero-trust architectures.
• Strong troubleshooting, documentation, and leadership skills.
• Willing and able to travel internationally for deployments.

Nice to Have:

• Cloud networking depth (AWS, Azure, GCP).
• Experience with SASE/ZTNA platforms(Cloudflare/Zscaler).
• Professional certifications (CCNP, CCIE, JNCIP, etc.).

The Role

We’re looking for a hands-on Network Engineer to design, deploy, and enable our global corporate network across offices in APAC. You’ll be the technical expert  for physical and virtual networking architecture, driving automation, and ensuring our infrastructure is resilient, scalable, and vendor-agnostic. This role will partner closely with Corporate Technology, Network Security, and Security Engineering and requires the ability to travel within APAC to support our regional offices.

What You’ll Do

• Architect and implement LAN/WAN/SD-WAN and Wi-Fi for multiple global offices.
• Manage Cisco Meraki switches/routers and  APs, while staying vendor-agnostic for future integrations.
• Implement and manage Wi-Fi EAP (Enterprise Authentication), certificate-based authentication, and enforce zero-trust access controls.
• Plan and optimize enterprise Wi-Fi, including RF design, surveys, and performance tuning.
• Build secure cloud and hybrid networking (AWS, Azure, GCP).
• Automate deployments and configuration management with Python, Ansible, and IaC tools (Terraform, GitOps).
• Implement observability and alerting; drive improvements in MTTR and service reliability.
• Support compliance (SOC 2, ISO 27001) with configs, change control, and documentation.
• Travel regionally (approx. 25–40% during buildouts) for on-site deployments and architecture reviews.

Who You Are

• 8–10+ years in enterprise networking, with multi-site design and operations experience.
• Deep expertise in routing, switching, and segmentation.Proven experience with Cisco networking technology, especially Cisco Meraki.
• Proficient in Python and Ansible for automation.
• Skilled in NAC/RADIUS integrations with identity providers (Okta, Azure AD).
• Strong understanding of certificate-based authentication, EAP, and zero-trust architectures.
• Strong troubleshooting, documentation, and leadership skills.
• Willing and able to travel internationally for deployments.

Nice to Have:

• Cloud networking depth (AWS, Azure, GCP).
• Experience with SASE/ZTNA platforms(Cloudflare/Zscaler).
• Professional certifications (CCNP, CCIE, JNCIP, etc.)

Job Title: Control Automation Engineer (IT)

 About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Location: Pune

Job Title: Control Automation Engineer (IT)

Role purpose

Build and run automation that improves the effectiveness, reliability, and auditability of IT controls. You’ll use Python/Unix scripting, CI/CD (Jenkins/Groovy), orchestration (Airflow/Composer), and ServiceNow APIs to automate control checks, evidence collection, monitoring, and remediation workflows—delivered in line with SDLC and controlled deployment (DEPL/ICE) expectations and within agreed SLA/OLA.

Key responsibilities

1) Control automation & continuous monitoring

• Engineer automated control checks across areas such as access, change, patching, backup, monitoring, vulnerability, and configuration compliance.
• Implement continuous control monitoring, automated control testing, and exception handling.
• Build automated evidence capture and retention processes to support audits and assurance activities.

2) CI/CD automation (Jenkins & Groovy)

• Develop and maintain Jenkins pipelines using Groovy for build, test, release, and operational automation.
• Embed quality gates (unit tests, linting, security checks) and ensure traceability from requirement to deployment.
• Maintain pipeline reliability, credential handling, and secure integration patterns.

3) Orchestration (Airflow / Composer)

• Design and operate workflows using Apache Airflow or Cloud Composer (DAG design, scheduling, retries, dependencies).
• Build resilient, observable orchestration with logging, alerting, and runbook-ready operational support.
• Optimise workflow performance and ensure idempotent, recoverable job execution.

4) ServiceNow automation (API-led)

• Integrate with ServiceNow via REST APIs to automate:
  
  Incident/Problem/Change workflows
  Control attestations, evidence requests, and task management
  Automated updates, approvals, and status reporting
• Troubleshoot integrations, authentication, and data mapping; ensure audit-friendly logging.

5) SDLC & controlled deployment (DEPL/ICE)

• Apply strong SDLC practices: requirements, design, build, test, release, and support.
• Ensure automation changes comply with DEPL/ICE control expectations (approvals, segregation of duties, release documentation, rollback plans, and audit trails).

6) SLA/OLA management & compliance actions

• Define, track, and report SLA/OLA for automated controls and supporting services (including over-SLA/breach management).
• Monitor control performance and compliance actions; manage exceptions, remediation plans, and closure evidence.
• Produce operational metrics and dashboards (control coverage, failure rates, MTTR, SLA compliance).

Required skills & experience

• 10+ years’ IT experience, with significant hands-on automation/scripting delivery.
• Strong Python and Unix/Linux (shell scripting, permissions, scheduling, process management).
• Proven Jenkins experience, including Groovy pipeline development and CI/CD best practices.
• Experience with orchestration tools: Apache Airflow and/or Cloud Composer (DAGs, scheduling, monitoring).
• Hands-on ServiceNow automation via APIs (REST preferred), including integration patterns and troubleshooting.
• Strong understanding of SDLC and controlled deployment/change governance (including DEPL/ICE).
• Solid knowledge of IT controls and compliance, including evidence integrity, auditability, and operational control design.
• Experience managing SLA/OLA for IT controls/services, including breach analysis and continuous improvement.

Desirable (nice to have)

• Git-based workflows, automated testing frameworks, and code quality tooling.
• Monitoring/logging platforms (e.g., Splunk, ELK, Grafana) and alerting design.
• Familiarity with CMDB concepts and data quality controls.
• Exposure to common control frameworks (e.g., ITIL control practices, ISO 27001-aligned controls).

Education / certifications (optional)

• Degree in Computer Science/Engineering (or equivalent experience).
• ITIL, ServiceNow, or security/control-related certifications.

About us

At Modulr, our vision is a world where all businesses are powered by embedded payments. Modulr enables businesses, from SMEs to Enterprise, initially across the UK and Europe to efficiently pay-in, collect and disburse funds instantly via a range of payment schemes, accounts, and card products.
We have created an industry-leading API platform with comprehensive online tools and access, to meet the demands of daily business payments. We have two routes to market. Our Core Business Payments product allows customers in any sector to connect to us and our expanding network of accounting and payroll platforms, including Sage, Xero, BrightPay and IRIS to automate payments. Our Vertical Solutions targets a growing range of industry verticals which directly connect their IT platforms to our APIs and webhooks. We solve complex payment problems for hundreds of clients in a range of industries, including Travel, Lending, Wage Advance, and Investment & Wealth.

We are deeply integrated into the payment eco-system. In the UK, we are direct participants of Faster Payments and Bacs. Modulr hold settlement accounts at the Bank of England. Our payment network connectivity includes CHAPS, Open Banking, SEPA, SWIFT and account issuance in multiple currencies. We are principal issuing members of Visa and Mastercard schemes across UK and Europe.

Our regulatory permissions and governance structure are the foundations of our business. We are regulated and supervised as an Authorised Electronic Money Institution (AEMI) in the UK by the Financial Conduct Authority and in the Netherlands by De Nederlandsche Bank.
Our founding team has a wealth of experience in the payments industry and growing successful businesses. Modulr is backed by the venture arms of payments giants PayPal and FIS, as well as growth investors Blenheim Chalcot, General Atlantic, Frog Capital and Highland Europe.
Modulr now has over 400 employees spread globally across offices in London, Edinburgh, Amsterdam, and Mumbai.

Modulr values
•Building the extraordinary; going that extra mile.
•Owning the opportunity; be passionate and proud of the time you invest.
•Move at pace; reach goals faster whilst supported on your career journey.
•Achieve it together, working collaboratively and being a Modulite.

The team
The Information Security team at Modulr is responsible for protecting the organisation’s systems, data and customers through a combination of technical controls, governance, assurance and incident response. The team works across cloud, network and corporate environments to ensure security is embedded into how technology is designed, built and operated.
This role reports to the Information Security Director and works closely with Platform Engineering, DevOps, Infrastructure and Product teams. Security operates as a business enabling function, providing practical guidance, deploying and managing controls, and supporting secure architectural decisions rather than acting as a separate silo.
You will collaborate regularly with engineering squads to integrate security into delivery pipelines, improve control effectiveness, and enhance detection and response capability. The team also partners with Risk, Compliance and Audit functions to ensure controls are measurable, defensible and aligned to regulatory expectations.
This role offers the opportunity to take ownership of key technical security controls and contribute directly to strengthening Modulr’s cloud and network security posture.

Summary
The Security Engineer plays a hands on role in implementing and managing security controls across cloud, network and infrastructure environments. The role supports continuous improvement of preventative and detective capabilities, ensuring controls are reliable, scalable and aligned to operational realities.
You will deploy, maintain and automate security controls where possible, working closely with DevOps and Platform teams to embed security into infrastructure and delivery workflows. The position requires practical technical depth, sound judgement, and the ability to balance risk reduction with engineering velocity and system usability.

Specific duties
•Own the design, implementation, and ongoing operation of information security controls across cloud, application, platform, and corporate environments.
•Treat security controls as internal platform capabilities, ensuring they are scalable, reliable, and easy for engineering teams to consume.
•Work closely with software engineering, platform, and data teams to embed security controls into systems, pipelines, and shared services.
•Design and promote secure by default patterns and guardrails to reduce risk without slowing delivery.
•Identify gaps, overlaps, and weaknesses in existing controls and lead engineering driven improvements.
•Actively participate in the security incident response process, supporting detection, investigation, containment, and remediation activities.
•Ensure security controls provide high quality detection, alerting, and forensic signals to support effective incident response.
•Use incident learnings to drive durable improvements in control design, coverage, and automation.
•Define and track meaningful technical measures of control effectiveness and detection quality.
•Apply automation, including AI and agent-based techniques where appropriate, to improve security engineering efficiency, detection, and response.
•Evaluate risks, failure modes, and abuse scenarios introduced by new security controls and automation before production use.
•Operate and integrate security tooling with logging, monitoring, and engineering platforms, prioritising signal quality and simplicity.
•Partner with governance and risk teams by providing technical input, evidence, and assurance, without owning policy or risk acceptance decisions.
•Contribute technical expertise to audits and regulatory engagements in a regulated fintech environment.

About you
•You are an experienced information security engineer with minimum 5 years strong hands-on experience designing, building, and operating security controls in modern cloud native environments including CNAPP and ZTNA services.
•You have owned security controls end to end, from design and implementation through to production operation and continuous improvement.
•You have worked closely with software engineering and platform teams and can influence technical decisions through credibility and pragmatism.
•You think in systems, favouring secure by default patterns and scalable solutions over bespoke or ticket driven security work.
•You have practical experience contributing to security incident response and understand how protection, detection, and response capabilities are engineered.
•You are comfortable making and defending technical trade-offs where security, reliability, and delivery pressures intersect.
•You are pragmatic, risk focused, and outcome driven.
•You can communicate complex security concepts clearly to both technical and non-technical audiences.
•You are comfortable operating in regulated environments and understand the importance of evidence, consistency, and operational discipline.

Nice to haves
•Experience in fintech or financial services environments.
•A background in software or platform engineering prior to specialising in security.
•Experience building or contributing to internal security platforms or shared services.
•Practical exposure to AI, ML, or agent-based techniques applied to security or adjacent engineering problems.
•Experience improving detection engineering, alert quality, or security automation at scale.
•Familiarity with audit or regulatory engagement from a technical contributor perspective.

ModInclusion
At Modulr, we are working hard to build a more positive diverse and inclusive culture that helps everyone to feel they belong and can truly bring their whole self to work. Not only is it the right thing to do for everyone in the Modulr team, it’s also the right thing to do for our business, the community we operate in and attracting future talent. As part of our approach, we actively welcome applications from candidates with diverse backgrounds.

Job Description

You will be responsible for the Embedded Firmware for Ethernovia’s Networking devices. This responsibility includes developing firmware that configures, controls, and monitors the communication device and interacts with the host system via device drivers to expose hardware features of the devices.

As a part of the Software team, you will be responsible for architecture, design, implementation, testing and integration of the firmware rolled into Ethernovia’s SDK. This firmware is built ground-up for safety critical automotive application.

Also, we build products with strict adherence to Functional Safety and hence every team member is required to fit into a culture of safety and best development practices. 

Technical Qualifications

• Bachelors or Master’s degree in Computer Science/Software or related field..
• Work Experience: Minimum 5 years of relevant experience for this position.
• Strong understanding of Software Development lifecycle including Architecture, Implementation and Testing fundamentals.
• Proficient in C/C++ Programming Language. Experience in Python is a plus.

• Experience with Firmware, preferably for communication devices like Ethernet.
• Experience with Embedded firmware, preferably for communication devices like Ethernet.
• Experience with integration and testing of firmware and low-level code.
• Hands on Experience with Hardware and embedded processors, preferably for communication devices.
• Expertise in efficient code practices for code footprint and performance. 

Nice to Have Experience with

• Experience with simulation and emulation platforms.
• GNU or similar compiler, debugging suite.
• Embedded programming, preferably with communication devices and hardware buses like I2C, SPI, Ethernet, USB.
• Building Automotive or other safety critical systems using qualification methods/processes like MISRA, ASPICE and ISO26262.
• Communication protocols like Ethernet MAC, PHY, Switching, TCP/IP, Security, Serdes, PCIe, NTB, and SR-IOV.
• Code Version Control and Review tools/processes like Perforce/Git, Swarm.
• Automation and DevOps tools like Jenkins.

• Mixed Signal systems - Analog, Digital, Digital Signal Processing (DSP).
• ARM family of processors or similar embedded processors.
• Bootloaders like uboot or similar. 

Soft Skills

• Self-motivated and able to work effectively both independently and in a team.
• Excellent communication/documentation skills.
• Attention to details. 

What you’ll get in return: 

• Technology depth and breadth expansion that can’t be found in a large company
• Opportunity to grow your career as the company grows
• Pre IPO stock options
• Cutting edge technology
• World class team
• Competitive base salary
• Flexible hours..

Principal Embedded Software Engineer

Are you a seasoned Embedded Software Engineer with a passion for networking and a drive for technical excellence? Ethernovia is seeking a Principal Embedded Software Engineer to lead the development of our cutting-edge networking device software stack. This is an exciting opportunity to contribute to a world-class team, work with cutting-edge technology, and expand your technical expertise in a fast-growing company.

As a Principal Embedded Software Engineer, you will be a key player in designing, implementing, and testing the core software for Ethernovia's networking devices. Your work will directly impact the functionality and performance of our hardware, particularly in safety-critical automotive applications. We foster a culture of safety and best development practices, and we expect every team member to embrace this commitment.

What You'll Do:

• Lead the architecture, design, implementation, testing, and integration of Ethernovia's networking device software stack, including Embedded Firmware, kernel/user mode device drivers, stack extensions, debug, and test utilities.

• Develop firmware that configures, controls, and monitors communication devices, interacting with host systems via device drivers to expose hardware features. This may also involve developing standalone firmware libraries within device drivers.

• Design and implement device drivers that enable user applications, middleware, and operating systems to fully leverage our feature-rich hardware.

• Develop and implement automated unit and system tests to ensure robust and reliable software.

• Contribute to the development of firmware built from the ground up for safety-critical automotive applications, adhering to stringent functional safety standards.

• Actively participate in a culture of safety and best development practices, ensuring all work meets rigorous quality and compliance standards.

What You Bring:

Technical Qualifications:

• Education: Bachelor's or master's degree in computer science/software or a related field.

• Experience: Minimum 10+ years of relevant experience in embedded software development.

• Software Development Lifecycle: Strong understanding of the Software Development Lifecycle, including Architecture, Implementation, and Testing fundamentals.

• Programming Expertise: Proficient in C/C++ Programming Language. Experience in Python is a plus.

• Firmware Development: Extensive experience with Firmware, preferably for communication devices like Ethernet.

• Embedded Systems: Strong experience with Embedded firmware, particularly for communication devices like Ethernet.

• Integration & Testing: Proven experience with the integration and testing of firmware and low-level code.

• Hardware Interaction: Hands-on experience with hardware and embedded processors, preferably for communication devices.

• Code Optimization: Expertise in efficient code practices for code footprint and and performance.

Nice-to-Have Experience with:

• Simulation and emulation platforms.

• GNU or similar compiler and debugging suites.

• Embedded programming, preferably with communication devices and hardware buses like I2C, SPI, Ethernet, and USB.

• Building Automotive or other safety-critical systems using qualification methods/processes like MISRA, ASPICE, and ISO26262.

• Communication protocols like Ethernet MAC, PHY, Switching, TCP/IP, Security, Serdes, PCIe, NTB, and SR-IOV.

• Video processing standards and protocols.

• Code Version Control and Review tools/processes (e.g., Perforce/Git, Swarm).

• Mixed-Signal systems (Analog, Digital, Digital Signal Processing (DSP)).

• ARM family of processors or similar embedded processors.

• Bootloaders like uboot or similar.

Soft Skills:

• Self-Motivation: Highly self-motivated and capable of working effectively both independently and as part of a team.

• Communication: Excellent communication and documentation skills.

• Attention to Detail: Meticulous attention to detail in all aspects of work.

What You'll Get in Return:

• Technology Depth and Breadth Expansion: Opportunities for unparalleled technological growth that can't be found in larger organizations.

• Career Growth: Significant opportunities to grow your career as the company expands.

• Pre-IPO Stock Options: Become a part of our success with pre-IPO stock options.

• Cutting-Edge Technology: Work with the latest advancements in networking and embedded systems.

• World-Class Team: Collaborate with highly skilled and passionate professionals.

• Competitive Base Salary: Receive a compensation package that reflects your expertise and contributions.

• Flexible Hours: Enjoy flexibility in your work schedule

Principal Embedded Software Engineer

Are you a seasoned Embedded Software Engineer with a passion for networking and a drive for technical excellence? Ethernovia is seeking a Principal Embedded Software Engineer to lead the development of our cutting-edge networking device software stack. This is an exciting opportunity to contribute to a world-class team, work with cutting-edge technology, and expand your technical expertise in a fast-growing company.

As a Principal Embedded Software Engineer, you will be a key player in designing, implementing, and testing the core software for Ethernovia's networking devices. Your work will directly impact the functionality and performance of our hardware, particularly in safety-critical automotive applications. We foster a culture of safety and best development practices, and we expect every team member to embrace this commitment.

What You'll Do:

• Lead the architecture, design, implementation, testing, and integration of Ethernovia's networking device software stack, including Embedded Firmware, kernel/user mode device drivers, stack extensions, debug, and test utilities.

• Develop firmware that configures, controls, and monitors communication devices, interacting with host systems via device drivers to expose hardware features. This may also involve developing standalone firmware libraries within device drivers.

• Design and implement device drivers that enable user applications, middleware, and operating systems to fully leverage our feature-rich hardware.

• Develop and implement automated unit and system tests to ensure robust and reliable software.

• Contribute to the development of firmware built from the ground up for safety-critical automotive applications, adhering to stringent functional safety standards.

• Actively participate in a culture of safety and best development practices, ensuring all work meets rigorous quality and compliance standards.

What You Bring:

Technical Qualifications:

• Education: Bachelor's or master's degree in computer science/software or a related field.

• Experience: Minimum 10+ years of relevant experience in embedded software development.

• Software Development Lifecycle: Strong understanding of the Software Development Lifecycle, including Architecture, Implementation, and Testing fundamentals.

• Programming Expertise: Proficient in C/C++ Programming Language. Experience in Python is a plus.

• Firmware Development: Extensive experience with Firmware, preferably for communication devices like Ethernet.

• Embedded Systems: Strong experience with Embedded firmware, particularly for communication devices like Ethernet.

• Integration & Testing: Proven experience with the integration and testing of firmware and low-level code.

• Hardware Interaction: Hands-on experience with hardware and embedded processors, preferably for communication devices.

• Code Optimization: Expertise in efficient code practices for code footprint and and performance.

Nice-to-Have Experience with:

• Simulation and emulation platforms.

• GNU or similar compiler and debugging suites.

• Embedded programming, preferably with communication devices and hardware buses like I2C, SPI, Ethernet, and USB.

• Building Automotive or other safety-critical systems using qualification methods/processes like MISRA, ASPICE, and ISO26262.

• Communication protocols like Ethernet MAC, PHY, Switching, TCP/IP, Security, Serdes, PCIe, NTB, and SR-IOV.

• Video processing standards and protocols.

• Code Version Control and Review tools/processes (e.g., Perforce/Git, Swarm).

• Mixed-Signal systems (Analog, Digital, Digital Signal Processing (DSP)).

• ARM family of processors or similar embedded processors.

• Bootloaders like uboot or similar.

Soft Skills:

• Self-Motivation: Highly self-motivated and capable of working effectively both independently and as part of a team.

• Communication: Excellent communication and documentation skills.

• Attention to Detail: Meticulous attention to detail in all aspects of work.

What You'll Get in Return:

• Technology Depth and Breadth Expansion: Opportunities for unparalleled technological growth that can't be found in larger organizations.

• Career Growth: Significant opportunities to grow your career as the company expands.

• Pre-IPO Stock Options: Become a part of our success with pre-IPO stock options.

• Cutting-Edge Technology: Work with the latest advancements in networking and embedded systems.

• World-Class Team: Collaborate with highly skilled and passionate professionals.

• Competitive Base Salary: Receive a compensation package that reflects your expertise and contributions.

• Flexible Hours: Enjoy flexibility in your work schedule

Embedded Architecture Software Engineer

Are you an accomplished Embedded Software Engineer with a passion for architecting complex systems and a deep understanding of networking technologies? Ethernovia is looking for an Embedded Architecture Software Engineer to drive the development of our cutting-edge networking device software stack. This is a unique opportunity to shape the future of our technology, contribute to safety-critical automotive applications, and significantly expand your technical expertise within a rapidly growing company in Pune.

As an Embedded Architecture Software Engineer, you will be pivotal in defining and developing the core software for Ethernovia's networking devices. Your work will directly influence the functionality, performance, and safety of our hardware, particularly within the demanding automotive sector. We are deeply committed to functional safety and best development practices, and we expect every team member to embody this commitment.

What You'll Do:

• Lead the architecture, design, implementation, testing, and integration of Ethernovia's networking device software stack. This includes Embedded Firmware, kernel/user mode device drivers, stack extensions, debug, and test utilities, as well as automated unit/system testing.

• Architect and develop device drivers that enable user applications, middleware, and operating systems to fully leverage our feature-rich hardware.

• Design, develop, and optimize firmware that configures, controls, and monitors communication devices, interacting with host systems via device drivers to expose hardware features. This may also involve developing standalone firmware libraries within device drivers.

• Ensure the firmware is built from the ground up for safety-critical automotive applications, adhering to stringent functional safety standards.

• Actively champion and implement a culture of safety and best development practices, ensuring all architectural decisions and code implementations meet rigorous quality and compliance standards.

What You Bring:

Technical Qualifications:

• Education: Bachelor's or Master’s degree in Computer Science/Software or a related field.

• Experience: Minimum 10+ years of relevant experience in embedded software architecture and development.

• Software Development Lifecycle: A strong and demonstrable understanding of the complete Software Development Lifecycle, with an emphasis on Architecture, Implementation, and Testing fundamentals.

• Programming Expertise: Proficient in C/C++ Programming Language. Experience in Python is a plus.

• Firmware Development: Extensive experience with Firmware, preferably for communication devices like Ethernet.

• Embedded Systems: Strong experience with Embedded firmware, particularly for communication devices like Ethernet.

• Integration & Testing: Proven experience with the integration and testing of firmware and low-level code.

• Hardware Interaction: Hands-on experience with hardware and embedded processors, preferably for communication devices.

• Code Optimization: Expertise in efficient code practices for code footprint and performance.

Nice-to-Have Experience With:

• Simulation and emulation platforms.

• GNU or similar compiler and debugging suites.

• Embedded programming, preferably with communication devices and hardware buses like I2C, SPI, Ethernet, and USB.

• Building Automotive or other safety-critical systems using qualification methods/processes like MISRA, ASPICE, and ISO26262.

• Communication protocols like Ethernet MAC, PHY, Switching, TCP/IP, Security, Serdes, PCIe, NTB, and SR-IOV.

• Video processing standards and protocols.

• Code Version Control and Review tools/processes (e.g., Perforce/Git, Swarm).

• Mixed-Signal systems (Analog, Digital, Digital Signal Processing (DSP)).

• ARM family of processors or similar embedded processors.

• Bootloaders like uboot or similar.

Soft Skills:

• Self-Motivation: Highly self-motivated and capable of working effectively both independently and as part of a team.

• Communication: Excellent communication and documentation skills, crucial for architectural discussions and design specifications.

• Attention to Detail: Meticulous attention to detail in all aspects of work, especially in architectural design and safety-critical implementations.

What You'll Get in Return:

• Technology Depth and Breadth Expansion: Unparalleled opportunities for technological growth that are hard to find in larger organizations.

• Career Growth: Significant opportunities to grow your career as the company expands.

• Pre-IPO Stock Options: Become a part of our success with pre-IPO stock options.

• Cutting-Edge Technology: Work with the latest advancements in networking and embedded systems.

• World-Class Team: Collaborate with highly skilled and passionate professionals.

• Competitive Base Salary: Receive a compensation package that reflects your expertise and contributions.

• Flexible Hours: Enjoy flexibility in your work schedule.

About Us

HG Insights is the global leader in technology intelligence, delivering actionable AI driven insights through advanced data science and scalable big data solutions. Our platform informs go-to-market decisions, and we influence how businesses spend millions of marketing and sales budgets.

What You’ll Do:

• Design, build, and optimize large-scale distributed data pipelines for processing billions of events from and to multiple sources of data.
• Architect and scale enterprise-grade big-data systems, including data lakes, ETL/ELT workflows, and syndication platforms for customer-facing products.
• Orchestrate pipelines and workflows with Airflow.
• Write optimized data into analytical databases such as ClickHouse, DuckDB, and Redshift
• Ensure data quality, consistency, and reliability across the pipeline.
• Monitor pipeline performance and troubleshoot data issues.
• Collaborate with product teams to develop features across databases, and backend services.
• Implement cutting-edge solutions for data ingestion, transformation, and analytics.
• Drive system reliability through automation, CI/CD pipelines (Docker, Kubernetes, Terraform), and infrastructure-as-code practices.

What You’ll Be Responsible For

• Development of the Data side of our Platform, ensuring scalability, performance, and cost-efficiency across distributed systems.
• Collaborating in agile workflows (daily stand-ups, sprint planning) to deliver features rapidly while maintaining system stability.
• Ensuring security and compliance across data workflows, including access controls, encryption, and governance policies.

What You’ll Need

• BS/MS/Ph.D. in Computer Science or related field, with 7+ years of experience building production-grade big data systems.
• Strong SQL skills and solid data modeling fundamentals with hands-on experience building ETL / ELT pipelines.
• Proficiency in Python for data processing and integrations.
• Familiarity with dbt, Airflow, Databricks and modern analytics engineering practices

Nice-to-Haves

• Knowledge of data governance frameworks and compliance standards (GDPR, CCPA).
• Contributions to open-source big data projects or published technical blogs/papers.
• DevOps proficiency in monitoring tools (Prometheus, Grafana) and serverless architectures.