THE ROLE

The Digital Experiences team is seeking a Technical Writer to join our team. This role involves collaborating with experts to develop articles, guides, and comprehensive documentation for Pure’s products and services. This individual contributor role will report into the Digital Experiences business unit and collaborate with the Performance, Education, and Knowledge (PEAK) team to create technical product documentation.

WHAT YOU'LL DO

• Translate highly technical and complex information into easy-to-understand documentation for both technical and non-technical audiences
• Identify and interview subject matter experts, product managers, solutions architects, and engineers to gather technical information about our products and processes
• Create, update, and maintain a variety of content including installation and configuration guides, technical specifications, best practices, supportability, process enablement, technical blogs, and more
• Leverage generative AI tools and prompt engineering techniques to draft, edit, and summarize technical content, accelerating documentation velocity while ensuring factual accuracy and adherence to style guides.
• Utilize access to experts, labs, and research to ensure the technical accuracy and usability of our content
• Use and improve development of templates, style guides, team process, and standards to maintain consistency across our content
• Review and edit content submitted by multiple collaborators across the organization for grammar, style, and formatting to ensure the content adheres to our content style guidelines
• Ramp up your skills in various tools such as WYSIWYG editors, DITA authoring tools, and ServiceNow.Create structured content using DITA principals, ensuring adherence to established information architecture, content reuse, and organizational standards
• Maintain content for and manage multiple projects simultaneously, learn the products, and work as an integral part of the team
• We are primarily an in-office environment and therefore, you will be expected to work from the Prague office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Ability to translate complex technical concepts into clear, accessible documentation for a global, non‑expert audience
• Strong technical writing background for software, hardware, or related products, with a focus on accuracy, structure, and consistency
• Excellent command of written and spoken English, with advanced skills in writing, editing, proofreading, and verbal communication
• Proven strength in organizing information into concise, well-structured documentation that scales across multiple products and audiences
• Comfortable working with style guides, enforcing consistency, and continuously refining tone and terminology
• Experience working in structured authoring environments, including XML, XML Schemas, and the DITA architecture
• Hands‑on experience with DITA CCMS platforms (ideally Heretto CCMS) and XML authoring tools (such as Oxygen XML Editor)
• Understanding of information architecture and how to design content models that support reuse, modularity, and localization
• Experience with documentation delivery platforms (for example Zoomin CDP) and knowledge bases or community platforms (such as ServiceNow Knowledge and Community)
• Confidence using collaboration and productivity tools such as Confluence/Jira, Google Workspace, and Smartsheet
• Familiarity with version control and content lifecycle best practices (for example using Git or similar tools)
• Familiarity with generative AI, large language models (LLMs), and AI‑powered documentation tools, and how to apply them to content creation and workflow optimization in a professional environment
• Strong problem‑solving mindset, with the ability to think critically, anticipate user needs, and challenge the status quo when it improves the experience
• Highly self‑motivated, organized, and detail‑oriented, with a track record of delivering on commitments through effective time management and clear communication
• Comfortable working both independently and in close collaboration with other writers, developers, product managers, and stakeholders
• Curiosity and drive to continuously learn new technologies, tools, and methodologies—and to apply those insights to iterative improvements in content and process
• Exposure to networking and/or data storage concepts, or the motivation to ramp up quickly in these technical domains

#LI-ONSITE

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

About the Initiative

JetBrains is evolving beyond standalone developer tools toward a unified, AI-native platform for software development.

AI is no longer just an assistant inside the editor –  it is becoming an active participant in how software is planned, built, reviewed, and operated across teams and organizations. This shift introduces new challenges that cannot be solved at the level of individual tools alone: governance, security, cost control, observability, and coordinated work between humans and autonomous agents.

Our goal is to build a platform that enables companies to adopt AI in software development in a structured, scalable, and economically efficient manner – without locking them into closed ecosystems.

We are building the foundation that connects developer workflows, team-level collaboration, and organizational control into a single coherent system.

This platform will serve as the execution and governance layer for AI-driven development, deeply integrated with developer tools but designed to work across teams, products, and environments.

This is a long-term strategic investment for JetBrains and a key pillar of our vision for the future of software development.

The role

We are looking for a Principal Engineer (JetBrains Cloud Platform, Developer Experience) to drive large-scale improvements to the development experience across the JCP.

This role focuses on making JCP engineers faster and more productive by improving build systems, CI/CD pipelines, local development workflows, tooling infrastructure, and AI pipelines. You will own the developer experience end to end – from how engineers develop, build, and test locally to how code moves through CI and reaches production. As this is a rapidly growing platform, many workflows and processes are still maturing. You will define what a great development experience looks like and drive the organization toward it.

As part of the team, you will:

- Own and drive the strategy for developer experience improvements across the entire JCP platform.

- Optimize build systems (Gradle, Nx, and others) for faster builds, better caching, and reliable reproducibility at scale.

- Set up AI development pipelines, managing context, agents, and handoffs, and leveraging tools developed within the JCP.

- Improve CI/CD pipelines – reduce build times, increase reliability, optimize resource usage, and shorten feedback loops across TeamCity and GitHub.

- Improve containerized development workflows (Docker, Dev Containers) to ensure fast and consistent local environments.

- Identify and eliminate bottlenecks in the development cycle – from code commit to production deployment.

- Establish best practices, tooling standards, and shared infrastructure that enable all teams to move faster.

- Collaborate with platform and product teams to understand pain points and deliver high-impact improvements.

We are looking for someone who:

- Has extensive experience with build systems (Gradle, Maven, or Bazel) and a track record of optimizing them at scale.

- Has strong expertise in CI/CD systems (GitHub Actions, TeamCity, Jenkins, or similar) and knows how to ensure high performance and reliability.

- Has hands-on experience with Docker and containerized development workflows.

- Understands the full software development life cycle and can reason about developer productivity holistically.

- Is able to drive cross-team initiatives and influence engineering practices across a large organization.

- Is motivated by making other engineers more productive and removing friction from their daily work.

We'd be particularly thrilled if you:

- Have experience improving the developer experience at scale in a platform or infrastructure organization.

- Have worked on AI-driven development pipelines.

- Have expertise in build caching, remote execution, and incremental build strategies.

- Have contributed to or maintained open-source build tooling or CI/CD infrastructure.

- Enjoy digging into performance problems and turning slow, flaky processes into fast, reliable ones.

#LI-MP1

At JetBrains, code is our passion. Ever since we started, back in 2000, we have strived to make the strongest, most effective developer tools on earth. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

About the Initiative

JetBrains is evolving beyond standalone developer tools toward a unified, AI-native platform for software development.

AI is no longer just an assistant inside the editor –  it is becoming an active participant in how software is planned, built, reviewed, and operated across teams and organizations. This shift introduces new challenges that cannot be solved at the level of individual tools alone: governance, security, cost control, observability, and coordinated work between humans and autonomous agents.

Our goal is to build a platform that enables companies to adopt AI in software development in a structured, scalable, and economically efficient manner – without locking them into closed ecosystems.

We are building the foundation that connects developer workflows, team-level collaboration, and organizational control into a single coherent system.

This platform will serve as the execution and governance layer for AI-driven development, deeply integrated with developer tools but designed to work across teams, products, and environments.

This is a long-term strategic investment for JetBrains and a key pillar of our vision for the future of software development.

The role

We are looking for a Developer Experience Lead to drive large-scale improvements to the development experience across the JCP.

This role focuses on making JCP engineers faster and more productive by improving build systems, CI/CD pipelines, local development workflows, tooling infrastructure, and AI pipelines. You will own the developer experience end to end – from how engineers develop, build, and test locally to how code moves through CI and reaches production. As this is a rapidly growing platform, many workflows and processes are still maturing. You will define what a great development experience looks like and drive the organization toward it.

As part of the team, you will:

- Own and drive the strategy for developer experience improvements across the entire JCP platform.

- Optimize build systems (Gradle, Nx, and others) for faster builds, better caching, and reliable reproducibility at scale.

- Set up AI development pipelines, managing context, agents, and handoffs, and leveraging tools developed within the JCP.

- Improve CI/CD pipelines – reduce build times, increase reliability, optimize resource usage, and shorten feedback loops across TeamCity and GitHub.

- Improve containerized development workflows (Docker, Dev Containers) to ensure fast and consistent local environments.

- Identify and eliminate bottlenecks in the development cycle – from code commit to production deployment.

- Establish best practices, tooling standards, and shared infrastructure that enable all teams to move faster.

- Collaborate with platform and product teams to understand pain points and deliver high-impact improvements.

We are looking for someone who:

- Has extensive experience with build systems (Gradle, Maven, or Bazel) and a track record of optimizing them at scale.

- Has strong expertise in CI/CD systems (GitHub Actions, TeamCity, Jenkins, or similar) and knows how to ensure high performance and reliability.

- Has hands-on experience with Docker and containerized development workflows.

- Understands the full software development life cycle and can reason about developer productivity holistically.

- Is able to drive cross-team initiatives and influence engineering practices across a large organization.

- Is motivated by making other engineers more productive and removing friction from their daily work.

We'd be particularly thrilled if you:

- Have experience improving the developer experience at scale in a platform or infrastructure organization.

- Have worked on AI-driven development pipelines.

- Have expertise in build caching, remote execution, and incremental build strategies.

- Have contributed to or maintained open-source build tooling or CI/CD infrastructure.

- Enjoy digging into performance problems and turning slow, flaky processes into fast, reliable ones.

#LI-MP1

At JetBrains, code is our passion. Ever since we started back in 2000, we have been striving to make the world’s most robust and effective developer tools. By automating routine checks and corrections, our tools speed up production, freeing developers to grow, discover, and create.

JetBrains is evolving beyond standalone developer tools toward a unified, AI-native platform for software development.

AI is no longer just an assistant inside the editor – it is becoming an active participant in how software is planned, built, reviewed, and operated across teams and organizations. This shift introduces new challenges that cannot be solved at the level of individual tools alone: governance, security, cost control, observability, and coordinated work between humans and autonomous agents.

Our goal is to build a platform that enables companies to adopt AI in software development in a structured, scalable, and economically efficient manner without locking them into closed ecosystems. This platform will serve as the execution and governance layer for AI-driven development, deeply integrated with developer tools but designed to work across teams, products, and environments.

We are looking for an experienced ML leader who has created products with an ML backbone, weaving together research, technical excellence, and strong product focus.

We are seeking a professional who excels in three key areas: technology, product vision, and business operations. This role involves extensive cooperation with products across the company – both AI-native and just integrating AI.

In this role, you will: 

• Identify, prioritize, and champion high-impact AI projects that align with JetBrains' product strategy and deliver measurable business value.
• Lead a team of about 50 people across multiple AI initiatives, including hiring and developing team leads, ML engineers, and MLOps specialists.
• Set the technical direction for JetBrains’ ML roadmap,  translating cutting-edge AI advancements into practical product innovations.
• Ensure projects deliver on commitments and create measurable value.
• Set technical standards, architectural direction, and best practices for ML development.

We’ll be happy to have you on our team if you have: 

• The ability to balance long-term R&D with short-term product needs.
• A track record of shipping production ML systems that users actually use.
• Experience building business cases for technical projects.
• A deep understanding of modern ML infrastructure, LLMs, and AI tooling.
• Outstanding stakeholder management skills and are comfortable working with senior leaders.
• The ability to thrive in a fast-paced environment, effectively managing multiple projects simultaneously.
• Excellent management and communication skills.
• Attention to detail in everything you do.

We’d be especially thrilled if you have experience with: 

• Distributed training of multi-billion parameter models.
• CI systems, workflow automation, and experiment tracking.
• The Kotlin programming language.

#LI-KP1 #LI-HYBRID

Why we're hiring:

At WPP, technology is at the heart of everything we do, and it is the Technology Operations teams mission, as part of Enterprise Technology, to enable our stakeholders to collaborate, create and thrive. Enterprise Technology is undergoing a significant transformation to modernise ways of working, shift to cloud and micro-service-based architectures, drive automation, digitise colleague and client experiences and deliver insight from WPP’s petabytes of data.  

As we continue on this transformation journey….  This role will carry out the effective and efficient everyday technology operations for WPP ET.  A trusted pair of hands to deal with level 1 and 2 issues as they present to the IT Service Desk and a trusted resource for Infrastructure and Management personnel to assist with project work when needed. The role will report into the Enterprise Technology Operations Lead and work closely with other teams within Enterprise Technology.

This is a 100% on site role.

What you'll be doing:

• Deliver world class, on-site support services to WPP employees, agencies, and visiting clients, operating within predefined structure, methodologies, and standards set by WPP ET
• Provide on-site support to the WPP agencies
• Provide remote support, as needed, to WPP agencies across the wider region
• Ensure IT deskside operations and all standard technology services, including meeting room AV, are delivered and supported as needed
• Develop excellent relationships with the business user base
• Lead a customer-centred culture, championing activities to empower end users to get maximum utilization out of their technology tools
• Educate the business on how to use the Enterprise Technology service and maximise benefits
• Log all IT engagements into a ticketing system to ensure IT demand and performance data can be reported upon
• Onboarding and offboarding of new and departing employees, including user account administration and asset management
• Level 1 and 2 incident and problem management, including diagnosis, liaison with appropriate internal and external resources to drive resolution, and ticket management throughout the resolution process
• Ensure security procedures are followed, and 3rd parties are monitored during service engagements
• Act as the primary point of contact for AV support in meeting rooms within the Czechia WPP building
•  Assist users in setting up and troubleshooting AV equipment during meetings and events, ensuring a smooth user experience
• Provide hands-on support with AV hardware and software, including video conferencing systems, projectors, microphones, and speakers
• Conduct regular checks to ensure all AV equipment is functioning optimally
• Maintain an inventory of AV equipment, coordinating with the IT team for repairs, replacements, and upgrades as necessary
• Provide on-site AV support for both internal as well as external events, which may occasionally fall outside regular working hours
• Maintaining IT/Service Desk knowledge base and standard procedures
• Deployment of hardware and software to end users
• Management and installation/removal of break/fix or warranty replacement of IT related equipment
• IT asset procurement, inventory and Life cycle management
• Work with all the IT functions within the Enterprise Technology operating model to ensure the needs of the business are fulfilled
• Support WPP Global in promoting global standards and ensuring local implementation
• Support other IT teams with IT changes and ensure support priorities are localised and executed to plan
•  Perform basic device troubleshooting including resetting devices, cable management, providing console access for 3rd level teams/partners as part of Incident break fix or scheduled changes
• Facilitate and support refresh of local infrastructure (network and server)
• Availability where necessary for out-of-hours support
• Other duties as required

What you'll need:

• 3 – 5 years in an IT help desk / desk side support role
• Strong cross-platform experience in Windows and Mac, along with working knowledge of AV technology
• Excellent problem-solving skills
• Can-do attitude
• Someone that can empathize and communicate effectively with end users
• Builds excellent relationships, based on trust and mutual respect
• Excellent written and verbal communication skills
• Able to manage time effectively and set priorities appropriately
• Able to maintain professional demeanor under stress while remaining friendly and approachable to ensure a positive user experience

Who you are:

You're open: We are inclusive and collaborative; we encourage the free exchange of ideas; we respect and celebrate diverse views. We are open-minded: to new ideas, new partnerships, new ways of working.

You're optimistic: We believe in the power of creativity, technology and talent to create brighter futures or our people, our clients and our communities. We approach all that we do with conviction: to try the new and to seek the unexpected.

You're extraordinary: we are stronger together: through collaboration we achieve the amazing. We are creative leaders and pioneers of our industry; we provide extraordinary every day.

What we'll give you:

Passionate, inspired people – We aim to create a culture in which people can do extraordinary work.

Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.

Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers. Are you up for the challenge?

#LI-Hybrid