Your Mission: Build Our Foundation in Portugal and Champion the Team Fighting Financial Crime

At ComplyAdvantage, our mission is to neutralise the risk of financial crime, and our people are our most important asset. As we grow our team in Portugal, we are looking for our very first local People team member. This is a unique opportunity to play a critical part in shaping culture, welcoming new joiners, and ensuring we are a compliant and fantastic employer.

As our People Operations Specialist, you will be the heart of our employee experience in Portugal. You will be the organisational powerhouse and trusted partner who provides incredible support to our wonderful employees, ensuring our core people processes run seamlessly from day one.

How You'll Make an Impact

• Orchestrate an Exceptional Employee Journey: Partnering closely with the wider People Team, you will own and manage the end-to-end onboarding and offboarding processes. From the first welcome email to the final farewell, you will be the key point of contact, ensuring a positive and seamless experience for every employee.
• Provide Trusted Support: Reporting to the Senior People Operations Manager, you will be the go-to person for our Portugal-based employees and managers, providing guidance on internal policies and answering questions about benefits.
• Manage Local Compliance and Benefits: You will handle the operational administration of our benefits programs in Portugal and ensure all employee files are correctly signed, archived, and fully compliant.
• Champion Data Integrity: You will maintain the accuracy of our employee data across all People systems, ensuring our records are always up-to-date and compliant with local regulations.
• Drive Payroll Excellence: You will be responsible for our Portuguese payroll, partnering closely with our external payroll provider to prepare and check all inputs, guaranteeing our team is paid accurately and on time.
• Champion Our Portugal Workplace & Culture: As our first People team member on the ground, you’ll wear multiple hats to build an exceptional local environment. You will be the champion for both our culture and our workplace, which involves everything from helping to arrange team socials and ensuring a safe, healthy workspace, to supporting general office management and establishing ComplyAdvantage as a fantastic place to work in Portugal.

What You'll Bring to the Team

• Experience: 2-3 years in a fast-paced Human Resources or People Operations role where you've had to manage competing priorities, ideally within a tech company.
• A Self-Starter Mentality: You are highly motivated and comfortable working autonomously while being part of a wider global team. You can take initiative and manage your time and workload effectively.
• Organisational Mastery: You have an outstanding ability to multitask with a keen eye for detail.
• Relationship Building: You possess strong interpersonal skills and a natural ability to build trust and collaborate effectively with people at all levels.
• Tech-Savviness: You're comfortable with HR systems (experience with an HRIS like HiBob is a big plus!) and productivity tools like Google Suite. You’re also curious about automations and using AI tooling.

Why You'll Love Working With Us

• Build Something Special: You have a unique opportunity to be a foundational member of our People Team in Portugal and make a lasting impact on our culture and employee experience.
• Make a Real-World Impact: You’re not just managing processes; you’re supporting the team that is actively fighting to make the world a safer place.
• Global Collaboration: You will be part of a truly global People team, working with supportive colleagues from around the world.
• Career Growth: This role is a fantastic opportunity to deepen your expertise in People Operations and grow your career within a forward-thinking team.

Benefits: 

• Equity as we want you to have a part of what we are building 
• Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical 
• Budget to set up your home office upon joining
• Annual learning budget to drive your performance and career development
• Comprehensive Private Health Insurance through Advancecare
• Work from anywhere policy up to 90 days during the year
• Team events across the year, from board games in the office to a team building in a different location

The Regional People Partnering and Workplace Experience Manager plays a key operational leadership role in delivering integrated, high-quality people partnering and workplace experience support across the region.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

Reporting to the Head of Regional People Partnering and Workplace Experience, this role leads a multi-disciplinary team—including Regional People Partners (and, where applicable, People Advisors), as well as Workplace Experience Managers and/or Specialists—ensuring coordinated, consistent execution of strategic and operational priorities at the country level.

This role focuses on steering and enabling these teams to deliver outcomes, rather than handling all activities directly. By acting as the bridge between strategic direction and on-the-ground execution, the Manager ensures that people programs and workplace services are effectively delivered, culturally aligned, and continuously improved.

• Lead a multi-country, multi-disciplinary team. Directly manage Regional People Partners, People Advisors (where applicable), and Workplace Experience Managers/Specialists across the region — setting priorities, allocating work, coaching, developing careers, and driving accountability across both streams.
• Own people programme delivery across the region. Oversee execution of performance management, engagement, compensation review, talent development, and ER through the People Partnering team; act as senior escalation point for complex cases, labour relations, and business-critical people issues.
• Act as primary HR lead at country level. Steer day-to-day HR operations, ensure compliance with local labour law and global People guidelines, monitor policy implementation and programme adoption, and use people data to influence local and regional decisions.
• Direct workplace experience and office operations. Partner with the Head of Global Workplace Experience to oversee vendor management, H&S compliance, service standards, supplies, and budget — ensuring offices run consistently, safely, and cost-effectively across the region.
• Deliver cultural and operational experiences. Guide local Summits, holiday events, and company-wide cultural moments aligned to global standards; coordinate space planning, hybrid work, and infrastructure with Site Leads, Real Estate, Finance, and IT through your team.
• Bridge strategy and execution as the regional feedback loop. Translate global and regional direction into unified local action plans, surface country-level risks and insights to senior leadership, monitor KPIs across people and workplace, and feed into workforce planning, headcount forecasting, and budget.

• Multi-country HR ownership, an experienced people and operations leader with strong managerial capabilities across multi-country, cross-functional teams. — not exposure, actual accountability across different legal frameworks and ER cases in Portugal (nice to have in Spain, Italy, Malta, Cyprus and Paraguay).
• Proven at managing through others. They get their results via their team leads, not by doing the work themselves. This has to be their natural mode.
• Skilled in balancing high-level coordination with practical enablement of subject-matter experts across HR and workplace functions.
• Recognized for building trust, driving clarity, and enabling others to succeed while holding high standards of delivery.
• A connector and integrator—energized by cross-functional leadership and continuous improvement of local employee experience.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), Web EDI and e-invoicing. ecosio is part of Vertex, Inc., a leading global provider of indirect tax solutions listed on Nasdaq (VERX).

Our brand slogan is Connections That Work as we believe strong connections are central to successful business relationships - both external and internal. At ecosio, we hire individuals from all backgrounds and are committed to creating an inclusive work environment. We are technology lovers, set the highest standards for our solutions, and put innovative ideas first.

Job Description

You'll connect with the role if you enjoy...

• Owning the development of reporting and analytics to measure L&D impact and effectiveness
• Supporting the design and rollout of learning and development programs aligned with business needs
• Facilitating workshops and training sessions (virtual and/or in-person, internal and external)
• Partnering with stakeholders to identify skill gaps, define development priorities and career paths
• Managing and coordinating end-to-end learning initiatives and timelines
• Contributing to performance management and talent development processes
• Curating and maintaining learning content libraries and resources
• Driving engagement and adoption of learning programs across the organization

Qualifications

To connect with ecosio it is important to have…

• Background in Learning & Development, Talent Development, HR, or a related field
• Analytical mindset with the ability to interpret learning data and translate it into improvements
• Experience in instructional design and developing engaging, learner-centered training content
• Strong understanding of adult learning principles and modern learning methodologies
• Experience working with LMS platforms and digital learning tools
• Excellent stakeholder management and communication skills across all levels
• Ability to manage multiple projects in a fast-paced, cross-functional environment

And nice to have...

• Strong facilitation and presentation skills (virtual and/or in-person)
• Familiarity with content authoring tools (e.g. Articulate 360, Rise, Storyline, Canva)
• Experience in career pathing or talent framework design
• Knowledge of performance management processes and tools

Additional Information

By connecting with us you will experience...

• Our remote-first culture lets you work remotely from one of our designated countries
• Flexible working hours to suit your schedule and priorities
• Annual personal development budget to invest in conferences, courses, or career coaching
• Home office allowance to create a workspace that fits your needs
• Regular events and trips to connect, celebrate, and have fun with the team
• Workations of up to 90 days per year within the EU, combining travel and productivity
• Wellbeing support, including mental health resources and employee assistance programs
• Additional country-specific benefits based on your location

Sounds like a connection that works? Then apply now and we will get in touch soon!

As part of our hiring process at ecosio, we conduct standard background checks. You can find more information about them by clicking

HERE

We use Metaview Notetaker to support interview documentation during our recruiting process. Further information on the processing of personal data can be found in our Privacy Policy.

About the Role

iCapital is seeking an experienced and highly capable Office Manager to lead operations for our Lisbon office. This is a critical role within the global Facilities team and is central to delivering exceptional, consistent workplace experience for our employees as the company continues to grow.

Today, the Lisbon office spans four floors and supports approximately 175 employees. We are looking for a strong operator and people leader who can scale operations, build and manage a growing onsite team, and serve as a trusted partner to business leadership.

This position reports to the Regional Facilities Manager for Europe, based in New York, and currently has one direct report, with anticipated team expansion as the office footprint and headcount increase.

Key Responsibilities

Office Operations and Facilities Management

• Lead all day to day operations to ensure the office is safe, clean, organized, and fully operational at all times.
• Own office services including supplies, pantry, snacks, beverages, and daily meal programs.
• Manage vendor relationships across cleaning, food and beverage, plant services, maintenance, deliveries, and other contracted services.
• Oversee office budgets related to operations, food, vendors, and events, including forecasting, invoice review, reconciliation, and expense tracking.
• Partner closely with Finance and Procurement teams to ensure strong financial controls and timely payments.
• Serve as the primary point of contact with building management and external partners, including insurance documentation and compliance requirements.
• Manage workplace service requests through OfficeSpace and ensure timely issue resolution.
• Oversee office equipment and technology assets in partnership with IT, including printers and shared devices.
• Support space planning, seating, and room usage across multiple floors using OfficeSpace.
• Manage incoming and outgoing mail, packages, and deliveries.

Employee Experience and Hospitality

• Create and maintain a professional, welcoming, and high-quality office environment for employees, visitors, and candidates.
• Partner with Talent Acquisition, HR, and IT on onboarding and offboarding logistics, including access, desk setup, and new hire readiness.
• Plan and execute internal events, employee engagement initiatives, and office wide celebrations, onsite and offsite.
• Act as a visible, trusted, and approachable presence in the office, modeling service excellence and professionalism.
• Continuously evaluate and improve workplace programs to enhance employee satisfaction and operational efficiency.

Office Relocation and Strategic Projects

• Serve as the onsite facilities lead for the Lisbon office relocation planned for 2027.
• Manage all phases of the move, including vendor coordination, space readiness, furniture and equipment setup, and post move stabilization.
• Collaborate with internal stakeholders and external partners to ensure a seamless transition into the new office.
• Support additional global and regional facilities initiatives as the business grows.

People Leadership and Growth

• Directly manage and develop onsite facilities staff, with responsibility for hiring, training, and performance management as the team expands.
• Establish scalable processes, standards, and documentation to support long term growth.
• Act as a strategic thought partner to regional and global facilities leadership as the Lisbon office evolves.

Qualifications and Experience

• Ability to work onsite Monday through Friday, 8:30 AM to 5:30 PM, with flexibility based on business needs.
• Fluency in Portuguese and English, both written and verbal.
• Demonstrated experience managing office operations in a fast paced, professional environment, ideally within a growing organization.
• Proven ability to manage vendors, budgets, and multiple priorities simultaneously.
• Experience leading and developing teams, with the confidence and maturity to scale operations over time.
• Strong organizational, time management, and prioritization skills.
• Excellent interpersonal and communication skills, with the ability to engage effectively at all levels of the organization.
• High level of discretion, professionalism, and integrity.
• Calm and composed under pressure, with strong problem solving instincts.
• Detail oriented, proactive, and highly accountable.
• Proficient in Microsoft Office and comfortable adopting new workplace and facilities technology tools.

We believe the best ideas and innovation happen when we are together. This is an onsite position and requires working 5 days in the office in Lisbon.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

The Engineering (Tech) Team is responsible for all Feedzai product development. Together with Product Management and Data Science, we build the next generation of tools to catch fraud in real-time with a machine learning first approach. Formed by engineers and managed by engineers, at Feedzai, you will find one of the most talented teams out there, from junior to senior engineers.

We are fast-paced and provide a safe, open, and collaborative environment that encourages us to lean in, try new things and discover our potential with continuous learning for everyone.

While building the best value for our customers, you will work with a wide range of technical challenges. Such as building distributed systems that need to operate 24/7 and ultra-low latencies, solving UI/UX problems to help fraud analysts to fight fraud more efficiently. In addition, designing extensive databases from relational, NoSQL and graphs, validate and develop new data science techniques and algorithms.

You:

Our philosophy across Engineering includes the following key ideas, which you will have a key role promoting in your team: 

• Teams operate with a “you build it, you run it” DevOps mindset, taking end-to-end ownership of development, deployment, and operations. You'll drive a culture focused on automation, observability, and operational excellence, enabling continuous delivery with confidence.
• Architecture evolves towards a decoupled, microservice-based architecture, positioning it to scale efficiently in a multi-tenant, cloud-native environment. This effort is central to Feedzai’s long-term vision and product evolution

You are a passionate professional with the talent to push engineering excellence, challenge the status quo, and make things happen.

You will excel if you are curious, have a critical mindset, and can drive scalable technical solutions that mesh with our business goals.

Your Day to Day:

• Be hands-on, executing the full software development life cycle
• Write reusable and testable code using the best tools for the job and participate in code reviews
• Contribute to best practices and guidelines for software development
• Contribute to the cloud-native SaaS strategy of Feedzai
• Engage in recruiting activities that allow Feedzai to draw top talent
• Providing support and improvements to our production clients
• Work iteratively within our agile teams to develop our products and underlying technical frameworks
• Participate in an on-call rotation for our mission-critical platform, taking end-to-end ownership to ensure 24/7 reliability, with dedicated compensation.

You Have & You Know-how:

• 3+ years of experience building Java backend software or similar
• BSc/MSc degree in Computer Science, or a similar technical degree (required)
• Strong coding skills and Computer Science fundamentals
• Experience in programming high-performance, concurrent server-side code
• Experience designing and building modern web applications
• Experience with modern distributed systems platforms and patterns such as Spark, RabbitMQ, Kafka or Cassandra
• Contributions to OSS projects 
• Passionate desire to learn and grow
• Able to bring ideas into the team and to work out solutions to tough problems autonomously

The Product Team builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and  discover our potential. We define and act on what could be in tomorrow's world, not on what is today. Join Us!

Your Mission

As People Operations Coordinator, you will help deliver a smooth and compliant employee experience across the full employee lifecycle for 700+ employees working across different countries. You will support the People Operations team with day-to-day processes while ensuring accuracy, efficiency and consistency across people operations.

In this role, you will partner with HR, Finance and external providers to keep operations running effectively, maintain data quality and improve processes that reduce administrative work.

What You’ll Do

We believe in the power of our product. We continue to execute and build momentum as we develop our customer base with the world's top banks; we work with four of the five largest banks in the US, acquirers, processors, and merchants. In our fast-paced and open environment, you will be working with a collaborative team spanning across the globe and delivering exceptional results. We are committed to building something extraordinary. Join Us!

You: 

As a Senior Solutions Consultant at Feedzai, you will play an integral role in the sale of our leading RiskOps platform to high-profile Financial Institutions. You will partner with Feedzai’s sales team to understand clients, prospects and partners’ business, functional and technical needs and demonstrate how those can be achieved through the capabilities of our platform. You not only support effective qualification, but also own the technical dimension that addresses the business needs - you will successfully employ a combination of communication and soft skills, compelling storytelling, solution design and collaboration with a strong solutions design mindset to act as the trusted advisor with the clients. As needed you’ll also be a bridge to our product and development teams, distilling sales engagement feedback for them to help guide our roadmap. Finally you’ll have the organizational skills to do all this, and be able to lead multiple RFP proposals.

Your Day to Day: 

• Provide product demonstrations and lead technical sales discussions both remote and onsite across Europe. 
• Assist the sales team in leading tailored value driven pitches (market to technology), strongly focused in financial crime.
• Understand client business needs and offer solution designs to address those needs, in a continuous education mode and problem-solving mindset.
• Manage (orchestrate, complete, review, submit) formal Tenders (ie, RFPs, RFIs).
• Build formal proposals and own its life cycle throughout the sales process to ensure crisp translation of business needs into technical requirements.
• Engage with multiple stakeholders, from Product to Delivery, to ensure not only the right staffing for client engagements is in place but also to ensure market insights are shared across teams

You Have, You Know-how, You are: 

• BS or Masters in Computer Science or equivalent - proven experience in Enterprise Software sales and strong technical acumen.
• 5+ years of professional experience as Solution Consultant in complex environments, supporting teams to land and expand client’s portfolio.
• Proven experience in the Financial Services industry - Financial Crime
• Relevant commercial / sales experience, with a track record working as a Solution Consultant / Pre-sales Engineer, supporting quota carriers in selling enterprise-level software in complex and mission-critical environments.
• Experience at a growth-stage Enterprise software SaaS company.
• Ability to understand and determine an enterprise's client’s needs and how Feedzai’s products might best fit through a consultative approach.
• Strong business acumen with executive presence, strong presentation skills and excellent listening skills
• Must be organized and a self-starter, able to deliver high-quality work without a tactical oversight in a fast-paced environment.
• Highly driven, organized, ambitious and tenacious. A natural problem solver with a strong student mentality, work ethic and positive mental attitude.
• Willingness to travel up to 30% - this is a remote role, with travel as required.

#LI-Remote #LI-JP1

The Team:

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

The Opportunity:

The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director, Adoption Services, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel.

You Will:

• Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
• Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;
• Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;
• Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;

• Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities;
• Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.

You Are:

• Possess a solid technical grounding with hands-on experience of IT Development and/or Operations;
• A demonstrable track-record and never-ending passion for learning;
• A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom;
• Confident presentation skills;
• Must be a current EU resident
• Desired hands-on experience in two or more of the following areas:
  • Observability: Datadog, Splunk, AppD, New Relic or Dynatrace
  • Public Cloud: AWS, Azure, GCP, or Alibaba
  • Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry
  • Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go
  • Config Mgmt: Terraform, Ansible, Puppet, Chef
  • CI / CD: Jenkins, Gitlab

Bonus Points:

• Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.);
• Previous experience using Datadog and/or other cloud monitoring tools (APM, Infrastructure, Logs, Synthetics, NPM);
• Previous experience with root-cause-analysis, troubleshooting, debugging

Why You Should Apply: 

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

About Datadog:

Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.

#LI-Remote

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

We’re looking for a Senior Lead, People Analytics to advance our data-driven approach to talent and workforce strategy. In this highly impactful individual contributor role, you will own and drive high-priority analytics initiatives that influence how we attract, engage, develop, and retain top talent. You’ll partner closely with HR, Finance, and business leaders to translate workforce data into actionable insights that inform decision-making and elevate the employee experience at Upwork. This is an opportunity to operate as a strategic thought partner, delivering sophisticated analysis that directly influences executive-level decisions and long-term workforce planning.

Your Responsibilities:

• Lead end-to-end people analytics initiatives, from problem framing and hypothesis development to analysis, insight generation, and executive-level presentation.

• Design and implement scalable data models and analytical frameworks across talent acquisition, engagement, performance, workforce planning, and retention.

• Identify, evaluate, and champion AI and machine learning tools that enhance how we surface workforce insights, automate repetitive reporting tasks, and develop predictive models for attrition, hiring, and performance outcomes.

• Experiment with and integrate AI-assisted analysis — including the use of large language models and generative AI tools — to accelerate insight generation, improve narrative quality, and scale the team's analytical output.

• Partner with HR and business leaders to translate workforce data into strategic and actionable recommendations.

• Build and maintain dashboards, reporting tools, and scalable self-service analytics capabilities that increase data accessibility and adoption.

• Identify and remediate data quality gaps within Workday and related systems, strengthening the integrity and reliability of people data.

• Communicate nuanced analyses in a clear and compelling way to diverse stakeholders, from HR partners to executives.

• Leverage external benchmarks, industry trends, and best practices to inform Upwork’s people strategy.

• Ensure data integrity and compliance with privacy regulations while continuously improving data collection and analysis processes.
  
  

What it takes to catch our eye:

• Strong background in People Analytics, Workforce Analytics, or a related field with a proven track record of delivering strategic, business-impacting insights.

• Hands-on experience with Workday HCM, including building and maintaining advanced or custom reports, leveraging calculated fields, and improving data quality and reporting structures.

• Experience with Qualtrics and Greenhouse is a plus.

• Proficiency in analytics tools such as SQL, Python, R, Tableau, or similar platforms.

• Curiosity and hands-on experience with AI tools — including experience using LLMs, AI-assisted coding tools (e.g. GitHub Copilot), or ML frameworks to enhance analytical workflows or build predictive models.

• A forward-thinking mindset with a demonstrated ability to identify where AI and automation can meaningfully improve how people data is gathered, analyzed, and acted upon.

• Strong business acumen and ability to connect data insights to strategic objectives.

• Ability to independently lead and prioritize multiple high-impact initiatives in a fast-paced environment.

• Excellent communication skills, with the ability to distill complex analyses into clear, actionable recommendations.

• A passion for leveraging data to drive equity, inclusion, and positive employee experiences.

Come change how the world works.

Upwork is establishing its first international operational hub in Lisbon, Portugal. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice and the Applicant Privacy Addendum (EEA, UK, and Switzerland).

The annual base salary range for this position is displayed below. Individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.

Annual Base Compensation
€63.000 - €79.000 EUR

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

We’re looking for a Senior Lead, People Analytics to advance our data-driven approach to talent and workforce strategy. In this highly impactful individual contributor role, you will own and drive high-priority analytics initiatives that influence how we attract, engage, develop, and retain top talent. You’ll partner closely with HR, Finance, and business leaders to translate workforce data into actionable insights that inform decision-making and elevate the employee experience at Upwork. This is an opportunity to operate as a strategic thought partner, delivering sophisticated analysis that directly influences executive-level decisions and long-term workforce planning.

Your Responsibilities:

• Lead end-to-end people analytics initiatives, from problem framing and hypothesis development to analysis, insight generation, and executive-level presentation.

• Design and implement scalable data models and analytical frameworks across talent acquisition, engagement, performance, workforce planning, and retention.

• Identify, evaluate, and champion AI and machine learning tools that enhance how we surface workforce insights, automate repetitive reporting tasks, and develop predictive models for attrition, hiring, and performance outcomes.

• Experiment with and integrate AI-assisted analysis — including the use of large language models and generative AI tools — to accelerate insight generation, improve narrative quality, and scale the team's analytical output.

• Partner with HR and business leaders to translate workforce data into strategic and actionable recommendations.

• Build and maintain dashboards, reporting tools, and scalable self-service analytics capabilities that increase data accessibility and adoption.

• Identify and remediate data quality gaps within Workday and related systems, strengthening the integrity and reliability of people data.

• Communicate nuanced analyses in a clear and compelling way to diverse stakeholders, from HR partners to executives.

• Leverage external benchmarks, industry trends, and best practices to inform Upwork’s people strategy.

• Ensure data integrity and compliance with privacy regulations while continuously improving data collection and analysis processes.
  
  

What it takes to catch our eye:

• Strong background in People Analytics, Workforce Analytics, or a related field with a proven track record of delivering strategic, business-impacting insights.

• Hands-on experience with Workday HCM, including building and maintaining advanced or custom reports, leveraging calculated fields, and improving data quality and reporting structures.

• Experience with Qualtrics and Greenhouse is a plus.

• Proficiency in analytics tools such as SQL, Python, R, Tableau, or similar platforms.

• Curiosity and hands-on experience with AI tools — including experience using LLMs, AI-assisted coding tools (e.g. GitHub Copilot), or ML frameworks to enhance analytical workflows or build predictive models.

• A forward-thinking mindset with a demonstrated ability to identify where AI and automation can meaningfully improve how people data is gathered, analyzed, and acted upon.

• Strong business acumen and ability to connect data insights to strategic objectives.

• Ability to independently lead and prioritize multiple high-impact initiatives in a fast-paced environment.

• Excellent communication skills, with the ability to distill complex analyses into clear, actionable recommendations.

• A passion for leveraging data to drive equity, inclusion, and positive employee experiences.

Come change how the world works.

Upwork is establishing an operational hub in Toronto, Canada. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice and the Applicant Privacy Addendum (Canada). 

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

Upwork’s Marketing Analytics team is focused on optimizing our growth engines through rigorous experimentation and data-driven decision making. This role sits at the intersection of product and marketing, driving measurement and experimentation across the customer funnel to improve acquisition, engagement, and conversion. You will partner cross-functionally with product, marketing, SEO, and data science teams to design experiments, analyze user behavior, and build frameworks that inform growth strategy. This role also supports understanding organic discovery, including traditional search and emerging AI-driven discovery surfaces.

Your Responsibilities:

• Organic & AI Discovery Analytics: Support analysis of organic channels, including SEO and emerging AI-driven discovery (e.g., ChatGPT, Gemini). Evaluate performance signals such as engagement, traffic, and visibility.
• Strategic Communication: Present insights and recommendations to marketing leadership, influencing growth strategy and prioritization.
• Experimentation & Testing: Design, execute, and analyze A/B and incrementality tests. Define hypotheses, success metrics, and test duration, and conduct deep post-test analysis to inform decisions.
• Drive insights that improve conversion, engagement, and overall growth.
• Data Extraction & Technical Analysis: Extract and analyze large datasets using SQL, Python, or R to support experimentation, user behavior analysis, and growth initiatives.
• Experimentation Tooling: Utilize platforms such as Statsig, Optimizely, VWO, or similar tools to implement and monitor experiments across experiences.
• SEO Tooling: Leverage tools such as Google Search Console, SEMrush, Ahrefs, or similar to explore keyword performance and on-site engagement trends.

What it takes to catch our eye:

• A degree in Mathematics, Statistics, Economics, Computer Science, or a related quantitative field.
• Proven experience designing and executing experiments (A/B, multivariate, incrementality), including hypothesis development, metric definition, sample sizing, and post-test analysis.
• Experience in marketing or growth analytics, with a strong focus on customer funnels, acquisition, and conversion optimization. Experience with organic search and SEO analytics.
• Technical Proficiency: Strong SQL skills and proficiency in Python or R for analyzing large datasets and supporting experimentation and analytics workflows.
• Experimentation Tools: Experience with platforms such as Statsig, Optimizely, VWO, or similar tools used to run and monitor experiments.
• BI tools such as Looker or Tableau. (SEO-specific tools are a plus, e.g., Google Search Console, SEMrush, Ahrefs, Botify, Screaming Frog)
• Testing & Statistical Knowledge: Strong foundation in experimental design, statistical significance, and methods to measure incremental impact.
• Marketplace Context: Previous experience in a two-sided marketplace or consumer tech environment will be highly regarded.

Come change how the world works.

Upwork is establishing an operational hub in Toronto, Canada. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

The Workplace team plays a key role in shaping the daily experience of employees and visitors across Upwork’s offices. As a Workplace Specialist based in Lisbon, you will help ensure our workplace operates smoothly, efficiently, and in alignment with Upwork’s culture and values. This role focuses on delivering a welcoming, well-organized, and productive office environment for employees and partners who rely on the workplace to collaborate and do their best work.

In this onsite role, you will partner with teammates and cross-functional stakeholders to support workplace operations, office programs, and employee experience initiatives. You will contribute to multiple workstreams that improve the functionality of the office environment while maintaining high standards for service, communication, and operational excellence. This role operates with moderate autonomy and contributes meaningfully to projects and programs within the Workplace function while collaborating closely with team members and stakeholders.

Your Responsibilities:

• Support daily workplace operations in the Lisbon office, ensuring a welcoming, safe, and well-organized environment for employees and visitors.

• Coordinate with vendors, building management, and internal teams to maintain office services, equipment, and facilities.

• Manage workplace logistics such as office supplies, space readiness, and meeting support to ensure smooth day-to-day operations.

• Assist with the planning and execution of workplace initiatives, office programs, and employee experience activities that enhance collaboration and engagement.

• Track workplace requests and operational tasks, communicating updates clearly to stakeholders and ensuring timely resolution.

• Use AI tools to draft, organize, or summarize operational documentation, communications, or project updates to support workplace programs.

• Maintain accurate workplace documentation and identify opportunities to improve processes, efficiency, or service delivery.

What it takes to catch our eye:

• Experience supporting workplace operations, office management, facilities coordination, or employee experience programs in a professional environment.

• Strong organizational and communication skills with the ability to manage multiple operational tasks and priorities.

• Comfort collaborating with vendors, building teams, and cross-functional partners to resolve workplace issues and improve services.

• Curiosity and willingness to experiment with AI tools to streamline tasks such as documentation, communication, or information summarization while reviewing outputs for accuracy.

• A proactive, collaborative mindset with a focus on improving workplace experiences for employees and visitors.

Come change how the world works.

Upwork is establishing its first international operational hub in Lisbon, Portugal. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice and the Applicant Privacy Addendum (EEA, UK, and Switzerland).

The annual base salary range for this position is displayed below. Individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.

Annual Base Compensation
€28.500 - €34.000 EUR

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.  
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.  
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.  
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.  
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.  
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.  
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.  
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.  
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.  
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.  
• Advanced level of English 
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.  
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.  
• VMCE certification required (may be completed post-hire within an agreed timeframe).  
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert  
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.  
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.  
• Excellent communication, cross-functional collaboration, and stakeholder management skills. 

What You’ll Get 

• 24 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical, dental, and optical insurance for employees and dependents
• Life and disability insurance worth 2x gross annual salary
• Monthly meal card with €10.46 per working day
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside of Portugal. Veeam reserves the right to decline the application for the position. Remote work is only possible for employees located in Portugal.

#LI-AP1

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

As a Lead AI Engineer on our Data Platform & Services (DPS) team, you will apply your expertise in AI capabilities to build and deploy production grade AI powered systems towards data engineering, analytics & product evolution use cases.  You’ll design and deploy agentic frameworks, natural language querying (NLQ) capabilities, and prompt/LLM evaluation strategies that unlock insights at scale across Upwork. This is an opportunity to deliver tangible impact, enabling faster decision-making, democratizing data access, and empowering analysts, product teams and stakeholders throughout the company.

Responsibilities

• Design and implement scalable agentic frameworks that coordinate multiple AI agents to deliver accurate and reliable outcomes.
• Build and optimize natural language query solutions that provide compliant, intuitive, and self-service access to enterprise data.
• Develop and maintain evaluation frameworks for LLMs and prompts, driving measurable improvements in accuracy, scalability, and resilience.
• Partner with data engineering peers to integrate AI orchestration with Python, SQL, and Snowflake pipelines.
• Contribute to AI-powered summarization and explanation tools that enhance reporting, insights, and executive reviews.
• Collaborate cross-functionally with product, analytics, and business teams to ensure solutions meet measurable business goals.

What it takes to catch our eye

• Proven experience delivering AI-powered data systems in production, including hands-on expertise with LLMs and prompt engineering.
• Strong foundation in modern data engineering, with proficiency in Python, SQL, and platforms such as Snowflake.
• Demonstrated ability to design agentic orchestration frameworks that scale across diverse business scenarios.
• A collaborative problem-solver with strong communication skills, able to align stakeholders and create clarity across teams.
• Growth mindset, excited to learn, iterate, and deliver measurable business outcomes through applied AI.

Come change how the world works.

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

We’re seeking a Senior Lead Machine Learning Engineer to architect, ship, and scale the next generation of agentic intelligence across Upwork. You will lead end‑to‑end development of AI agents and the platform that powers them—from LLM training and evaluation to runtime orchestration, safety, and developer APIs. This is a hands‑on, high‑impact role at the intersection of applied research and platform engineering, enabling internal teams and external developers to build reliable, safe, and high‑performing agents on Upwork.

Responsibilities

• Build Agentic Intelligence.  Design and implement multi‑agent systems (planning, tool‑use, memory, debate/critique, reflection) with robust guardrails and recovery strategies.
• Develop protocol‑aware agents and services that interoperate cleanly with developer tooling (e.g., agent frameworks and protocols such as MCP). 
• Own reliability at scale: deterministic execution where needed, idempotency, timeouts/retries, and evaluation‑driven iteration on agent behavior.
• Train, Align, and Evaluate LLMs for Agents.  Lead data strategy and curation for agent tasks; drive SFT, DPO, RLHF/RLAIF, and safety tuning tailored to multi‑tool, multi‑step workflows.
• Stand up evaluation harnesses for functional, task, and longitudinal metrics (success rate, time‑to‑completion, hallucination/escape rates, cost/latency).
• Build policy‑driven guardrails; partner with Legal/Security on data governance and privacy.
• Engineer Agentic Platform Backend Infrastructure.  Architect low‑latency inference, retrieval, and orchestration services (streaming, event‑driven pipelines; scalable queues; caching; batching) with strong SLOs.
• Ship production‑grade services (APIs/SDKs, auth, rate limiting, observability) that make agent features easy to integrate for internal and external developers. 
• Optimize cost/performance via quantization, distillation, model‑routing, and autoscaling; integrate evaluation signals directly into runtime and CI/CD.
• Lead, Partner, and Uplevel the Ecosystem.  Provide technical leadership across research, product, and platform teams; mentor senior ICs; influence roadmaps with clear metrics and trade‑offs.
• Publish internal guidance and exemplar implementations; contribute to technical content, samples, and reference architectures for our agent platform. 
• Define and track KPIs for data/quality/throughput, and drive continuous improvement using experiment results and production telemetry.

What it takes to catch our eye

• 8–12+ years in applied ML/ML systems with 4+ years building LLM‑powered products; proven delivery of agentic workflows in production.
• Hands‑on mastery of LLM adaptation (prompting, tool/function calling), data curation, and safety/guardrails.
• Strong software fundamentals (distributed systems, transactions, consistency, resiliency) and experience building high‑throughput microservices/APIs/SDKs.
• Fluency with Python; proficiency in one of Go/Java/Javascript a plus. Experience with container orchestration, messaging/streaming, and observability stacks.
• Experience designing eval suites for agents (task/rubric‑based, offline/online) and closing the loop from evals → training → runtime policy.
• Comfort with cost, latency, and reliability trade‑offs; you use metrics to make crisp decisions under ambiguity.
• Familiarity with agent frameworks and protocols (e.g., MCP; API/SDK design for developer productivity).
• Track record of leading cross‑functional initiatives and mentoring senior engineers; excellent written communication and bias for measurable results.

Come change how the world works.

Upwork is establishing its first international operational hub in Lisbon, Portugal. The new office is expected to be fully operational by Q4 2026.This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities. Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

You

The Solution Architect is a technical and consultative leader who bridges the gap between client needs and the delivery of impactful solutions. As subject matter experts, they design scalable, maintainable, and reusable architectures that solve business challenges and support long-term goals.

Engaged from the sales cycle through project completion, Solution Architects collaborate with clients and internal teams to translate requirements into high-level solution designs, identify gaps in out-of-the-box offerings, and define actionable backlogs for engineering teams. They oversee multiple projects in parallel, ensuring solutions are globally applicable, performance-optimized, and built on reusable components.

While not involved in daily coding, Solution Architects review and guide technical deliverables to align with the architectural vision, troubleshoot issues, and implement performance optimizations. They also develop tools, modules, and utilities to improve delivery efficiency. Success in this role demands a strategic mindset, deep knowledge of Feedzai products and adjacent technologies, and the ability to align technical decisions with business objectives. By fostering innovation, championing best practices, and maintaining a client-first approach, Solution Architects reinforce Feedzai’s position as a trusted provider of sustainable and high-performing software solutions.

Your Day-to-Day

• Solution Design & Requirements Analysis: Translate client needs into high-level, scalable, and maintainable solution architectures. Create actionable development backlogs, addressing gaps in out-of-the-box solutions and ensuring alignment with client objectives.

• Product Fit & Implementation Excellence: Evaluate Feedzai’s product offerings to recommend the best fit for each client’s environment. Advise on implementation best practices for long-term success.

• Pre-Sales & Stakeholder Engagement: Support the sales cycle with technical expertise, present solutions to technical and non-technical audiences, and ensure proposals align with strategic objectives.

• Implementation Oversight & Quality Assurance: Guide project execution to match the architectural vision, reviewing deliverables for quality, performance, and scalability.

• Performance, Optimization & Troubleshooting: Design for performance, address issues promptly, and optimize cloud usage (AWS, Azure, GCP) for cost-effectiveness and scalability.

• Reusability & Continuous Improvement: Create reusable components, tools, and utilities to improve efficiency across projects and contribute to Feedzai’s technical practice improvements.

• Risk & Impact Management: Identify and mitigate technical risks while maintaining timelines and business goals.

• Cross-Functional Collaboration: Partner with engineering, product, and client success teams to align technical solutions with company strategy and ensure clear communication.

• Knowledge Sharing & Support: Mentor team members, promote a culture of innovation, and resolve Level 2 support issues to maintain client satisfaction.

You Have and you Know-How

• Bachelor’s degree in Computer Science, Engineering, or a related field, with at least 5 years of Java development experience and 2+ years in systems/solution design;

• Strong proficiency in Java and frameworks (Spring and Hibernate), with expertise in concurrent and distributed environments;

• Advanced skills in Java application performance tuning, including JVM optimization, memory management, and garbage collection;

• Proven experience designing scalable, high-performance enterprise systems;

• Hands-on experience with cloud platforms (AWS, Azure, or Google Cloud) and containerization technologies (Docker, Kubernetes);

• In-depth knowledge of messaging systems (RabbitMQ, Kafka) and data processing frameworks (Spark, ELK);

• Deep understanding of relational databases (e.g., PostgreSQL) and NoSQL databases (e.g., MongoDB, Cassandra), including performance tuning;

• Strong grasp of microservices architecture, RESTful APIs, and enterprise integration patterns;

• Knowledge of security best practices in system design, including data encryption, authentication, authorization, and secure communication;

• Proficiency in Agile methodologies, CI/CD practices, and DevOps tools (e.g., Jenkins, GitLab);

• Strong problem-solving abilities, system optimization skills, and excellent communication for collaboration with clients and technical teams.

#LI-Remote #LI-BX1

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Sales Development Manager, joining our Sales team and supporting our EMEA based Outbound Sales Development Representatives.

The Sales Development organization fuels Remote's growth by serving two critical business objectives: To generate a predictable pipeline of qualified new business opportunities, and to produce high-caliber talent for internal promotions to other GTM teams.

As the initial point of contact for new customers, we aim to deliver positive and impactful first impressions as we start these new relationships.

What you bring

• Experience leading Sales Development Representatives at a fast growing tech company
• Track record of success driving pipeline through inbound and outbound channels
• Strong sales acumen — experience in a closing role strongly preferred
• Familiarity with a robust tech stack (Salesforce, Outreach, Zoominfo, LeadIQ, and more)
• Passion for hiring, onboarding, and mentoring top talent
• Proven ability to influence cross-functional stakeholders, namely sales and marketing
• Writes and speaks fluent English & German
• Experience working remotely not required but considered a plus

Key Responsibilities

• Coach Sales Development Representatives to reach outbound pipeline generation goals
• Develop team members to grow new sales skills and level up their current skill set
• Deliver process and content improvements to accelerate SDR effectiveness
• Collaborate with regional Sales Directors, Sales Development Managers and Director of Sales Development to improve quality and quantity of sales pipeline
• Partner with Marketing (Growth) to deliver feedback on MQL quality and new campaign ideas
• Regularly Report on key individual and team metrics to flag areas for improvement
• Hire and onboard new Sales Development Representatives

Practicals

• You'll report to: Director, Sales Development
• Team: Sales
• Location: EMEA
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is between $36,295 USD to $122,500 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Recruiter Interview (30 Minutes)
2. Hiring Manager Interview (60 Minutes)
3. Interview Loop (3 managers) (90 Minutes) 
4. Bar Raiser (30 Minutes) 

Salsify’s People Experience (PX) team enables our people to do their best work by creating experiences that are flexible, meaningful, and grounded in real business needs.

We’re looking for a PX Program Lead to own and evolve some of our most critical people “products” across the employee lifecycle. This role operates with a product mindset, combining program design and delivery with a strong focus on problem definition, prioritization, and continuous iteration using Agile HR principles.

In this role, you’ll partner closely with PX Business Partners and leaders across the business to understand challenges, define clear problem statements, and build solutions that drive meaningful behavior change at scale. You won’t just execute programs, you’ll shape what we build, why we build it, and how we measure impact.

How You’ll Make an Impact

• Own and evolve key PX programs, with a product owner mindset such as performance management, employee feedback, manager enablement, and other core people experiences
• Translate business and employee needs into clear problem statements and design solutions that address root causes
• Operate as a product owner by prioritizing work based on impact, managing a backlog of ideas and improvements, and making thoughtful tradeoffs
• Use an Agile approach to test, learn, and iterate, piloting solutions before scaling globally
• Partner closely with PX Business Partners to gather insights, identify patterns, and ensure what we build reflects real business needs
• Design and deliver manager and employee enablement that drives adoption and effectiveness of PX products
• Continuously improve and simplify processes and tools to increase scalability and ease of use
• Measure success based on outcomes and behavior change, not just program delivery
• Drive end-to-end execution of PX Programs, owning the work from concept through delivery and iteration to ensure high-quality outcomes

You’ll Enjoy This Role If You Have

• Experience in a progressive People/HR organization, ideally in a fast-paced, evolving environment
• A product mindset, with the ability to move from problem → solution → iteration, even if you haven’t held a formal product owner role
• Strong ability to prioritize and make tradeoffs based on impact
• Experience designing and building programs, tools, or enablement from scratch
• Comfort working in an iterative way, testing ideas and refining based on feedback
• Strong project management skills and the ability to drive work forward across multiple stakeholders
• Ability to connect inputs from across the business and turn them into actionable, scalable solutions
• Empathy and strong judgment for how solutions will land with employees and leaders
• A collaborative approach and ability to influence across teams and levels
• Curiosity, ownership, and a desire to continuously improve how things are done

What Success Looks Like

• PX programs are clearly defined, prioritized, and continuously improving over time
• Leaders and employees adopt and engage with PX programs in meaningful ways
• Solutions are shaped by real business needs and feedback, not just process
• Programs drive measurable improvements in behavior, not just completion

#LI-AT1

About COFRA Holding AG

COFRA Holding AG is a family-owned group, headquartered in Switzerland, with operations in Europe, the Americas and Asia. COFRA has a diverse portfolio of investment businesses in private equity (Bregal Investments), real estate (Redevco) and asset management (Anthos Fund & Asset Management). Businesses and investments are also held in retail, clean energy and sustainable food. Through business, COFRA strives to be a force for good in the world – a mission that began over 180 years ago. Today, we actively direct our expertise, energy and capital into businesses and investments that we believe have the potential to create superior value.

Think about Digital Applications differently and make a real impact

A welcoming and supportive setting where you can develop and make a real difference in the world – that’s what you’ll find at COFRA. We’re a family business, geared to creating lasting value and united by an ambition to change industries and society for the better. Aspiration and entrepreneurism are encouraged and rewarded with opportunity. Teams are diverse yet close-knit. Relationships matter. People matter.

What we can achieve together

One of our greatest strengths is our people: talented, dedicated professionals who are true experts in their field, committed to the pursuit of excellence and open to new opportunities and ways of capturing them.

We're looking for an experienced Digital Application Owner to join our COFRA team in Porto. You will join a multi-generational family business with a commitment to achieve systemic change across Liveable Cities, Responsible Capital, Clean Energy and Sustainable Food together with our management teams and mission-aligned external partners.

About the role

The Digital Application Owner for Core Finance Platforms (D365 F&O, OneStream, Concur, ExFlow) is responsible for the end‑to‑end governance, configuration, and performance of the Group’s core financial applications. This role ensures that these platforms operate as a unified, scalable, secure, and well‑integrated ecosystem, fully aligned with the Group’s business objectives and IT/Technology Operating Model, including shared standards for technology, data, and processes.

Acting as the functional product owner for all finance‑related digital applications, the role is accountable for defining and maintaining shared templates, managing enhancement roadmaps, governing change and release cycles, and driving business adoption across all entities.

A key strategic aspect of the role is orchestrating effective collaboration between internal teams and an external delivery partner to ensure high‑quality delivery, reliable support, and continuous improvement of the finance application landscape.

Key responsibilities include:

• Govern the Group’s core finance applications (D365 F&O, OneStream, Concur) as a unified ecosystem, ensuring full alignment with the Group Finance Operating Model.
• Define, maintain, and enforce global templates, configuration standards, workflows, data models, and integration rules across all entities.
• Own and manage the application roadmap, enhancement pipeline, and development backlog, prioritising initiatives based on business value, standardisation benefits, and risk mitigation.
• Lead the design, governance, and optimisation of end‑to‑end integrations between finance platforms, analytics environments, and shared Group systems.
• Establish, monitor, and report KPIs related to platform performance, user adoption, data quality, and operational stability.
• Ensure all core finance applications comply with Group governance frameworks, audit requirements, and security‑by‑design principles in close collaboration with Group IT and Information Security.
• Coordinate with the Data & Digital Hub to embed cross‑platform automation, reusable components, and shared digital services.
• Manage and steer external implementation and support partners, ensuring high‑quality delivery, SLA compliance, and cost transparency.
• Lead structured release management activities, including sprint planning, user acceptance testing (UAT), regression testing, and deployment across all platforms.
• Drive continuous improvement by identifying process inefficiencies, user pain points, and automation opportunities, translating them into actionable platform enhancements.
• Oversee incident management, issue resolution, and root‑cause analysis in collaboration with vendors and external partners.
• Maintain comprehensive platform documentation, configuration records, and knowledge repositories to ensure long‑term sustainability.
• Provide training materials, onboarding support, and functional guidance to super‑users, finance users, and local application owners.
• Act as the primary escalation point for cross‑system and cross‑entity issues, coordinating resolution with relevant stakeholders and partners.
• High proficiency in Power Apps.
• High proficiency in Power BI.
• Strong understanding of enterprise IT landscapes, including hardware platforms, software applications, and service delivery models.
• Advanced knowledge of IT project and portfolio management.
• High proficiency in modern technology platforms (e.g. Azure, Microsoft 365, related cloud services).
• Proven ability to translate business processes and requirements into technical specifications and solution designs.
• Strong technical aptitude and problem‑solving skills, with the ability to manage complex platforms, integrations, and operational risks.

What You Bring

• 3–6 years of relevant professional experience in enterprise finance platforms and business systems.
• Bachelor’s Degree or equivalent professional experience.
• Deep platform expertise across D365 Finance & Operations, OneStream (consolidation & planning) and Concur (Travel & Expense).
• Strong understanding of finance processes, including consolidation, budgeting and forecasting, general ledger, AP/AR, project accounting, procurement, and T&E policies and compliance.
• Proven solution design and integration capability, with hands-on experience in Azure-based integrations, Power Platform, APIs, data pipelines and workflow automation.
• Solid data governance awareness, covering master data management, financial hierarchies, dimensional modelling, data controls and consistency across entities.
• Change management and adoption leadership, ensuring cross-entity alignment and consistent use of finance platforms and processes.
• Experience managing vendors and external partners, ensuring delivery quality, SLA compliance and cost transparency.
• Strong cross-functional collaboration skills, working closely with Finance, Group IT, Data Governance, Procurement, HR and local entity teams.
• Structured delivery and lifecycle governance expertise, including sprint planning, UAT coordination, release management, documentation and risk mitigation.
• Strong analytical and problem-solving skills, with the ability to resolve complex cross-platform issues and drive continuous improvement.
• English (required).

What we offer you in return

The opportunity itself is a great way to have a direct impact on the Group and realize potential across a multitude of areas.

COFRA offers notable benefits. Also, training and development is provided to all COFRA employees.

COFRA is an Equal Opportunity Employer and does not discriminate on the basis of age, race, colour, sex, sexual orientation, gender identity, religion, national origin or disability. None of this gets in the way of hiring and retaining the best people.

What this job can offer you

As a GP Compliance Expert, you are the owner of payroll compliance for your country or region. You hold deep expertise in local legislation and apply it across everything from audits to product design. You’ll translate complex rules into scalable processes, systems, and documentation — ensuring Remote continuously meets (and anticipates) regulatory standards.

You will work closely with Product, Engineering, Design, Operations, and Legal to embed compliance into the foundations of our global payroll platform. You’ll lead investigations and incident resolution, drive continuous improvement, and mentor teams to raise compliance capability across the organisation.

This role blends subject-matter expertise with strategic systems thinking — making you a key architect in how Remote builds compliant, automated global payroll at scale.

What you bring

• Deep expertise in payroll, employment compliance for your country/region — and a strong understanding of how legislation translates into payroll calculations and system logic.
• Proven record leading audits, regulatory reviews, or country-level compliance programs.
• Experience partnering with technical teams to convert statutory rules into product requirements.
• Strong communicator capable of influencing stakeholders across Product, Engineering, Legal, Support, and Senior Leadership.
• Confident investigator with sound judgment in high-risk or sensitive scenarios.
• Mentor and coach who grows the capability of the team around you.
• Systems thinker who designs frameworks, documentation, processes, and controls that scale.
• Comfortable operating in an async, fast-changing, fully remote environment.

Key Responsibilities 

Own compliance for your country or region

• Be the accountable expert for payroll compliance in your jurisdiction(s).
• Ensure local requirements are correctly interpreted, documented, and implemented across processes, systems, and customer workflows.

Embed legislation into Remote’s product

• Translate statutory rules, payroll logic, tax calculations, thresholds, and edge cases into structured requirements for Product and Engineering.
• Partner with Product Design to create user experiences that are compliant, intuitive, and auditable.
• Review specifications, test logic, and validate product outputs to ensure legislative accuracy.

Lead complex audits and compliance programs

• Own and deliver multi-country or high-risk audits from planning through remediation.
• Establish audit frameworks that scale across new and existing jurisdictions.
• Identify root causes and drive systemic improvements.

Lead investigations and incident resolution

• Serve as the primary escalation point for compliance issues in your region, supporting Incident Managers to resolve incidents swiftly and effectively.
• Partner cross-functionally to resolve incidents quickly and implement permanent corrective and preventative actions.

Design and implement processes and governance frameworks

• Create clear, scalable, and documented processes for payroll compliance operations.
• Develop controls, SOPs, and monitoring mechanisms to ensure ongoing adherence.
• Align global policies with regional requirements and drive consistency across markets.

Enablement, documentation, and knowledge sharing

• Build training materials, guidance, and rules documentation to upskill internal teams.
• Deliver quarterly enablement, lead learning sessions, and coach Specialists and Leads.
• Maintain high-quality documentation for compliance rules, workflows, and system logic.

Cross-functional influence & stakeholder partnership

• Partner with Product, Engineering, Legal, Support, and Customer Success to ensure compliance is embedded into decision-making.
• Achieve ≥90% stakeholder satisfaction by being responsive, proactive, and solutions-oriented.
• Support go-to-market, customer escalations and expansion initiatives with clear compliance guidance.

Practicals

• You'll report to: Manager, Payroll Strategy and Compliance
• Team: Payroll Strategy and Compliance
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; United Kingdom, Ireland
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Technical Assessment
3. Interview with future manager
4. Interview with Director
5. Bar Raiser Interview
6. Prior employment verification check 

Student in a curricular internship needed to join our team in Porto office. 

Here at VML Enterprise Solutions, we are looking for students interested in Human Resources, this role is ideal for anyone studying this field or looking to join this field after graduation. This role will give you real life experience in the Technology world  

The opportunity: 

 If you aspire to work in an international tech company and a multicultural environment, this offer is for you. We are actively seeking candidates for positions starting in the upcoming academic semester or earlier if possible.  
 

Please note that this internship job is located in Porto, but the selection process will be conducted in English.   

Please send over your CV in English  

What you’ll be doing: 

• Participating in the onboarding of new employees by participating in onboarding sessions, ensuring an excellent employee experience;   
• Collaboration in the organization of cultural events based on the organization's cultural calendar, to promote integration among employees and strengthen the company culture, given the plurality of nationalities and cultures present;   
• Supporting in the preparation of data analyses and/or brief reports related to employees, contributing to strategic people management decisions;    
• Actively provide input and constructive suggestions for the office ambassadors' plan of action, helping to shape its strategic direction. 
• Oversee and coordinate all external vendors and service providers essential for the efficient operation of the Porto office. 
• Guarantee the seamless day-to-day operation of the Porto office by proactively identifying and promptly resolving any emerging issues or disruptions. 

What we want from you: 

• You are currently enrolled in a Bachelor's or Master's degree program preferably in Human Resource Management or similar field.  
• You present an advanced level of proficiency in written and spoken English 
• Communicating and relating to different people comes easy to you;   
• You are a proactive problem-solver, and you like to propose new solutions for old issues;   
• You have basic knowledge in Microsoft Office tools.   

What we can offer you: 

• Participation in social and cultural events company-wide;   
• The opportunity of working in a multicultural, dynamic, and tech environment;   
• Development of skills in the international HR management area, communication, team work, and inclusion;   
• 300 € monthly payment to help you with the travel and office day expenses; 

There might be a possibility of joining the company at the end of the internship.   

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

In our Porto office, you’ll join a team of other specialists who are always ready to help each other. The team is part of our Enterprise Solutions network and works in coordination with our Local and EMEA client leads.

#LI-EMEA #LI-ONSITE

For this remote role, we can hire in the UK, Ireland, The Netherlands, Germany, Spain or Portugal.

About the Role

We’re hiring a Strategic People Partner Lead on a 9-month fixed-term contract (with possibility to convert to an indefinite position) to partner with senior leaders during an important phase of growth.

This is not a traditional operational People Partner role. It’s a strategic assignment focused on helping leaders build high-performing, accountable teams and make better organisational decisions where they matter most.

You’ll work closely with a dedicated client group, supporting leaders on the people and organisational questions that have the biggest impact on performance. That might mean diagnosing where friction is slowing teams down, helping leaders make sharper structure and prioritisation decisions, strengthening management quality, or using people data to spot risks early and turn them into action.

This role is for someone who is comfortable operating where not everything is fully defined yet. Someone who can build trust quickly, challenge constructively, and turn business needs into practical people interventions that hold up in execution.

Why this role now

The best People Partner roles tend to come at a specific point in a company’s journey. A point where the business has enough scale and complexity that organisation design, leadership quality, and team effectiveness directly shape results.

That’s where this role sits.

As teams grow and priorities shift, leaders need sharper support on how their organisations are structured, where accountability is unclear, and how to create more consistency without adding unnecessary process. The need is not for more HR activity. It’s for better judgement, better diagnosis, and focused interventions that improve how the business actually runs.

This role sits in the middle of those questions. You’ll help leaders think through trade-offs, make better decisions, and turn organisational challenges into practical action.

What you’ll focus on

You’ll spend your time working with senior leaders on questions like:

• Where is organisational friction slowing execution or reducing accountability?
• How should teams, roles, and responsibilities evolve as new tooling becomes available and priorities shift?
• What capability or leadership gaps are likely to affect performance over the coming quarters?
• How do we raise the quality of feedback, performance conversations, and people decisions across leadership teams?
• Where can people data help us spot patterns, risks, or intervention points earlier?
• How do we support change in a way that people understand, leaders can execute, and teams can sustain?
  
  

From there, you’ll turn those questions into focused work across org design, workforce planning, leadership coaching, performance, and change. The goal is not to create processes for its own sake, but to help leaders solve the right problems in ways that improve how the organisation actually works.

Things you will do:

Partner with leaders on organisational effectiveness
You’ll work closely with senior leaders to improve team effectiveness and sustained performance. That includes diagnosing root causes behind organisational friction, advising on role clarity and structure, and helping leaders make decisions that improve how teams operate in practice.

Support organisation design and workforce decisions
You’ll advise on organisation design, team shape, and headcount trade-offs, helping leaders think through how to structure their organisations against changing priorities. You’ll also support workforce planning and people budgeting discussions where sharper planning and prioritisation are needed.

Coach leaders and raise the performance bar
You’ll coach managers and senior leaders to improve feedback quality, strengthen performance conversations, and handle people decisions with more clarity and consistency. You’ll help create stronger accountability and support leaders in building high-performing teams.

Use data to inform action
You’ll use people data to identify patterns, emerging risks, and opportunities for intervention. Rather than simply reporting what has already happened, you’ll help leaders interpret what the data is telling them and turn that into practical action.

Support change and transformation
You’ll lead or support key people initiatives and organisational change work, including cyclical processes such as performance reviews and engagement surveys. You’ll help ensure communication is clear, decisions are understood, and change lands effectively across teams.

Work across the People function with clarity
You’ll collaborate closely with People Operations and the wider People team, helping establish clear ownership boundaries and balancing operational compliance with strategic intent. You’ll make sure the business gets the right support in the right way.

What you already bring to the table:

You’ve worked as a Strategic People Partner in a fast-paced or scaling environment and found that pace energising rather than frustrating.

You’re used to partnering with senior leaders on organisational performance, team effectiveness, and structure, rather than operating mainly as an escalation point for day-to-day HR matters. You know how to build trust quickly, how to diagnose what is really going on beneath the surface, and when to challenge in a way that moves things forward.

You’re commercially minded and comfortable thinking in trade-offs rather than policy alone. You can step into ambiguity, make sound judgement calls, and translate broad business challenges into focused people-solutions.

You likely bring experience in:

• partnering senior leaders on organisational performance and design
• organisational design and team structure optimisation
• workforce planning and prioritisation
• leadership coaching and performance management
• change, transformation, or restructuring work
• using people data to shape decisions and interventions
• working knowledge of employment law in the US and ideally other regions such as Europe or the UK

The Product Team builds our product to disrupt the RiskOps/financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class user experience. Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today.

#LI-Remote #LI-MG3

Role Overview

Remote is looking for a data-driven Account-Based Marketing (ABM) Specialist to lead our paid acquisition strategy for high-value target accounts. This role focuses on scaling our presence across Employer of Record (EOR), Contractor Management, and Global Payroll services. You will own the execution of paid campaigns across EMEA, Americas, and APAC, utilizing advanced ABM platforms to target opportunities from mid-market and enterprise customers.

Key Responsibilities

ABM Strategy & Platform Management

• Audience Architecture: Build and manage Ideal Customer Profile (ICP) audiences within ABM platform, including precise exclusion lists for existing customers, prospects, and competitors.
• Intent-Driven Orchestration: Leverage ABM platform intent data to trigger personalized ad experiences across LinkedIn, Meta, and Google.
• Form Optimization: Implement and manage HubSpot Smart Form Fills to enrich lead data and improve conversion rates for targeted accounts.

Paid Media Execution

• Multi-Channel Management: Develop and implement search and social strategies, including audience targeting (1p, 2p, 3p data) and sizing recommendations.
• Performance Optimization: Conduct daily and weekly pacing audits, quarterly deep-dive health checks, and ongoing A/B testing of text ads and creative formats.
• Channel Specifics: Manage high-match-rate LinkedIn segment syncs (30+ active segments) and optimize Google Ads through first-party contact integration.
• Marketplace Presence: Oversee listing descriptions and review collection campaigns on platforms like Gartner Digital Markets (GDM) to improve brand awareness and CVR.

Cross-Functional Alignment

• Sales Collaboration: Align paid strategies with Sales to win orchestrate approach, providing specialized landing pages and account-specific support.
• Analytics & Tracking: Partner with the Analytics team to build a measurement plan for ABM
• Lifecycle Integration: Partner with lifecycle on nurture sequences across stages (Lead → MQL → Opportunity → Deal) to ensure consistent messaging for target personas.

Qualifications

• Experience: 6+ years of experience in B2B performance marketing, specifically managing $3M+ annual budgets across paid search and social.
• Technical Proficiency: Advanced knowledge of Clay, ZoomInfo, HubSpot, Salesforce, Meta ads manager and LinkedIn Campaign Manager.
• Analytical Rigor: Expertise in UTM architecture, conversion tracking installation, and data-driven decision-making.

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Bar Raiser Interview
5. Prior employment verification check 

We are looking for a data-driven, scrappy, and collaborative PLG Manager to build our growth engine from the ground up. You’ll be architecting how users discover, adopt, and eventually pay for our product. You will be the glue between Product, Marketing, and RevOps, ensuring that our "self-serve" motion is as frictionless as possible.

Core Responsibilities

• Program Foundation: Define and build the PLG framework, including the tracking of North Star metrics, identifying "Aha!" moments, and establishing a rigorous experimentation culture.
• Product Collaboration: Work closely with the Product team to optimize the onboarding flow, reduce Time-to-Value (TTV), and build in-app triggers that drive virality and expansion.
• Lifecycle Mastery: Partner with Marketing to build automated, behavior-based messaging (email, push, in-app) that nudges users toward key activation milestones.
• RevOps & Data Integrity: Collaborate with RevOps to ensure our tech stack (e.g., Segment, Mixpanel, HubSpot/Salesforce) captures the right data to trigger sales-assist motions (PQLs) when a self-serve user is ready to upgrade.
• Experimentation: Run continuous A/B tests on pricing pages, sign-up flows, and gated content to maximize conversion rates.

What You Bring

• 4+ years of experience in Growth Marketing, Product Management, or Growth Operations—ideally within a SaaS environment.
• Analytical Rigor: You are comfortable in SQL or data visualization tools (Tableau/Looker) and can tell a story with numbers.
• Technical Fluency: You understand how APIs, webhooks, and tracking pixels work. You speak the language of "Product" and "Engineering."
• The "Growth Mindset": You are comfortable failing fast. You’d rather run 10 small tests than spend six months building one "perfect" feature.
• Cross-Functional Leadership: You know how to influence teams that don't report to you to get growth experiments on the roadmap.

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Bar Raiser Interview
5. Prior employment verification check 

The Operations team at Feedzai is responsible for ensuring the efficiency of the company as a whole by transforming business processes, tools, data, and insights, while ensuring great day-to-day work experiences for all teams and departments. Within this mission, the Chief of Staff (CoS) Office acts as the central engine for organizational alignment, departmental health, and executive-level execution.

You: We’re looking for an experienced Senior Program Manager to act as the primary operational lead for the CoS Office. You will drive the "operational heartbeat" of the department, ensuring that internal programs, business resilience, and cross-functional workstreams maintain momentum. The ideal candidate will have demonstrable experience in managing complex initiatives, a high degree of analytical rigor, and the ability to operate with absolute discretion in a high-stakes environment.

To be successful, you must be a proactive "operator" with excellent communication skills, capable of identifying gaps in processes and embedding a culture of continuous improvement across our resilience and people frameworks.

Your Day to Day:

• Manage Operational Cycles & the People Program: Own the end-to-end management of Ops Townhalls, and Team Offsites. You will also dynamize the Ops People Program, acting as the central point of coordination for various workstreams owned by different leads to ensure consistent execution.
• Build Business Continuity & Resilience: Act as the primary lead for the Business Continuity Program (BCP). You will manage day-to-day readiness while embedding a continuous improvement approach to ensure our resilience frameworks stay effective and deeply integrated into the business.
• Perform Analysis & Support Executive Visibility: Perform hands-on data synthesis and analysis to provide the CoS Office with a clear view of organizational health. You will translate complex internal data into concise executive summaries that support the CoS and SVP of Operations in daily decision-making.
• Execute Special Projects: Lead ad-hoc, high-priority projects that cross organizational boundaries. You will provide structure to ambiguous challenges and ensure these initiatives are delivered with high quality and alignment.
• Support Extended Leadership Team (ELT) Evolution: Serve as the execution partner for the CoS on Extended Leadership Team (ELT) All-Hands and support the rollout of leadership community initiatives.
• Drive Process Efficiency & AI Integration: Identify opportunities to implement more efficient processes and systems within the CoS office and wider department. You will proactively explore and integrate AI tools to automate repetitive tasks, enhance data synthesis, and drive overall department productivity and efficiency.

You Have & You Know-how:

• 5–7 years of experience in Management Consulting, Strategic Project Management, or a CoS office role within a high-growth tech environment.
• Master’s degree, preferably in Engineering, Management, Economics, or a related technical specialty.
• Strong experience performing hands-on data synthesis and research; you enjoy finding the "why" behind the numbers and translating it into executive narratives.
• A logical thinker who can provide structure to ambiguous, high-stakes challenges.
• Excellent project management skills with a focus on process design and continuous improvement.
• Strong interest or experience in utilizing Generative AI to improve personal and departmental productivity.
• Proven experience handling sensitive and confidential information with absolute discretion.
• Exceptional communication and presentation skills in English (mandatory), with the ability to influence stakeholders without direct authority.

#LI-DNI

The Engineering (Tech) Team is responsible for all Feedzai product development. Together with Product Management and Data Science, we build the next generation of tools to catch fraud in real-time with a machine learning first approach. Formed by engineers and managed by engineers, at Feedzai, you will find one of the most talented teams out there, from junior to senior engineers.

Driven to build the best value for our customers, our work involves a wide range of technical challenges. Such as building distributed systems that need to operate 24/7 with ultra-low latencies and solving UI/UX problems to help fraud analysts to fight fraud more efficiently. In addition, designing extensive databases from relational, NoSQL and graphs, validate and develop new data science techniques and algorithms. 

With Cloud at its core, Platform Engineering powers the entire product development lifecycle. From initial testing to global deployment and 24/7 operations, we enable a true DevOps culture. We provide a fast-paced, open, and collaborative environment that encourages team members to lean in, experiment, and discover their full potential through continuous learning.

You:

We are looking for an experienced, dynamic Engineering Manager to lead a high-performing team within the Platform Engineering area. This Manager position requires a combination of business-oriented mindset and deep technical knowledge. You are someone who creates clarity in the face of ambiguity, translating high-level product vision into executable, multi-quarter roadmaps. You don't just manage a team; you own the strategic alignment between engineering outcomes and business value.

You will lead engineers accountable for translating needs into robust technical requirements—designing, building, and optimizing Feedzai’s cloud solutions. Success in this role means working in close partnership with Product, Engineering, Security, and Customer Success to deliver a world-class platform. 

If you are passionate about platform-as-a-product, obsessed with operational excellence, and a natural mentor, we want to hear from you.

Your Day to Day

• Team Leadership: Lead and mentor a team of highly skilled Engineers, fostering a culture of technical excellence and continuous growth.
• Strategic Collaboration: Partner with cross-functional stakeholders to define, enforce, and evolve engineering best practices.
• Data-Driven Management: Develop and maintain key performance metrics (SLOs/SLIs) to measure and improve system health.
• Operational Excellence: Promote a "you build it, you run it" mindset, focusing on automation and reducing operational friction.
• Predictable Delivery: Assess team capacity realistically to ensure consistent, predictable delivery of platform commitments.

You Have and You Know-How

• Proven Leadership: Extensive experience managing platform or infrastructure engineering teams in high-growth environments.
• Cloud Expertise: Deep understanding of major cloud providers (AWS, GCP, or Azure) and complex distributed systems.
• Orchestration & Automation: Strong familiarity with Kubernetes, container ecosystems, and Infrastructure-as-Code (IaC) practices.
• Mission-Critical Mindset: A strong background in performance-sensitive systems where high availability is non-negotiable.
• Problem Solving: A proactive approach to identifying bottlenecks and a knack for making processes more efficient.
• Communication: Excellent leadership skills with the ability to influence both technical and non-technical stakeholders.
• Candid Mentorship: Proven ability to grow talent by providing candid, continuous feedback aligned with professional career frameworks, fostering a high-trust and psychologically safe environment.
• Strategic Proximity: Ability to remain technically engaged enough to be accountable for architectural quality and security, without becoming a bottleneck in day-to-day operations.
• Education: Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent professional experience).
  
  

The Product Team builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategising, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and discover our potential. We define and act on what could be in tomorrow's world, not on what is today. Join Us!

 #LI-Remote #LI-MG3

The Engineering (Tech) Team is responsible for all Feedzai product development. Together with Product Management and Data Science, we build the next generation of tools to catch fraud in real-time with a machine learning first approach. Formed by engineers and managed by engineers, at Feedzai, you will find one of the most talented teams out there, from junior to senior engineers.

We are fast-paced and provide a safe, open, and collaborative environment that encourages us to lean in, try new things and discover our potential with continuous learning for everyone.  

While building the best value for our customers, you will work with a wide range of technical challenges. Such as building distributed systems that need to operate 24/7 and ultra-low latencies, solving UI/UX problems to help fraud analysts to fight fraud more efficiently. In addition, designing extensive databases from relational, NoSQL and graphs, validate and develop new data science techniques and algorithms.

You:

You are a passionate professional with the talent to push engineering excellence, challenge the status quo, and lead by example. You excel by being a catalyst for clarity, engaging key stakeholders, and driving scalable technical solutions that align with our business goals. 

You have a critical mindset and the ability to mentor others, ensuring the team delivers high-quality, production-ready mobile software with minimal oversight. On a daily basis, you’ll have the chance to work on subjects such as High-Performance Mobile SDKs, Security, and Scalability.

Your Day to Day:

• Own the end-to-end delivery of robust SDKs, from architectural design to production-ready deployment, ensuring they scale predictably in high-stakes environments;
• Solve high-complexity technical challenges with significant autonomy, making the critical trade-offs between development speed and long-term software quality;
• Champion engineering excellence by mentoring peers and raising the bar for design reviews, code quality, and mobile best practices;
• Liaise with cross-functional stakeholders to translate customer needs into technical mobile solutions that maximize business impact and user experience;

You Have & You Know-how:

• BSc/MSc degree in Computer Science or a similar technical degree;
• 5+ years of experience in developing and delivering advanced mobile applications;
• Mastery of the Android ecosystem, from high-level app architecture in Kotlin and/or Java to low-level OS internals and security frameworks.
• Experience with Mobile CI/CD and Automation (e.g., Gitlab, Jenkins, or Bitrise) to ensure predictable, high-quality releases.
• Extreme Ownership mindset, proactively seeking context and driving tasks to completion with growing autonomy.
• We also value experience in the following topics:
• Designing and creating frameworks or SDKs for mobile applications;
• Native app writing ability for iOS environments (Swift/Objective-C);
• Knowledge in Cross-platform tools (Cordova, Xamarin, and Flutter) and Typescript;
• Good technical English communication skills. 

The Product Team builds our product to disrupt the financial crime industry from a data-led approach. We partner with our clients using a holistic lens and have result-driven solutions to manage financial risk with a cloud-first platform and a world-class UX interface. Being part of this team, you have a voice in planning, strategizing, and challenging the status quo. Your thoughts and ideas are valued. Our fast-paced and open environment encourages us to lean in, try new things, and  discover our potential. We define and act on what could be in tomorrow's world, not on what is today. Join Us!

#LI-Remote #LI-LS1

About the Role 

We are looking for a Senior .NET Developer who combines deep technical expertise with a passion for code quality, mentorship, and collaborative delivery. In this role you will lead efforts to modernize and evolve our platform, drive engineering best practices, and work alongside product, design, and data teams to ship reliable software at scale.

You bring a proven track record in .NET development, a sharp understanding of modern deployment pipelines, and the architectural awareness to build systems that scale across tenancy models and data workloads.  

Core Responsibilities 

Technical Leadership & Code Modernization 

• Lead architectural decisions for migrating a legacy single tenant .NET 8 application into an existing multitenant framework. 
• Champion clean code principles and drive technical roadmaps that reduce technical debt while maintaining delivery velocity. 
• Evaluate and introduce tooling, libraries, and frameworks that improve developer experience and system reliability. 
• Mentor junior and mid-level engineers through pairing, design reviews, and structured knowledge-sharing sessions. 

Code Review & Quality Assurance 

• Conduct constructive code reviews that uphold team standards and serve as teaching opportunities. 
• Define and enforce coding standards, naming conventions, and architectural guidelines across the team. 
• Identify systemic quality issues through review patterns and proactively propose process improvements. 
• Act as a trusted technical reviewer for high-risk or cross-cutting changes before they reach production. 

Cross-Functional Collaboration 

• Partner closely with stakeholders to translate business requirements into accurate technical estimates and clear implementation plans. 
• Collaborate with data engineers on warehouse integrations and backend data pipelines, ensuring scalable and maintainable interfaces. 
• Work with DevOps and platform teams to define deployment patterns and promote infrastructure-as-code practices. 
• Facilitate cross-team alignment through clear written communication, architectural decision records (ADRs), and documentation. 

Quality Engineering & Testing with TDD 

• Apply test-driven development (TDD) as a core engineering discipline, writing unit, integration, and contract tests before implementation. 
• Design and maintain test suites that give the team confidence to refactor and deploy frequently. 
• Champion a shift-left testing culture by embedding quality practices into every stage of development, not just QA cycles. 
• Ensure test coverage benchmarks are defined, tracked, and continuously improved. 

Communication & Process Leadership 

• Lead sprint ceremonies including planning, retrospectives, and backlog grooming with clarity and accountability. 
• Produce high-quality technical documentation including runbooks, API contracts, and onboarding guides. 
• Surface blockers and dependencies early, communicating status and risk proactively to stakeholders. 
• Contribute to a culture of psychological safety where candid, constructive feedback is the norm. 

Required Qualifications 

• 5+ years of professional software development experience with a focus on .NET. 
• .NET proficiency, including ASP.NET Core, Entity Framework Core, and the modern .NET runtime ecosystem. 
• Demonstrated experience modernizing legacy web applications — refactoring, re-architecting, or re-platforming from older monolithic web applications to modern platform fabrics. 
• Solid understanding of CI/CD pipelines, including pipeline design, automated test gating, artifact management, and deployment strategies (blue/green, canary, rolling). 
• Clear understanding of single-tenancy vs. multi-tenancy architecture patterns and the trade-offs in security, isolation, scalability, and cost. 
• Experience with test-driven development and a strong testing philosophy covering unit, integration, and end-to-end coverage. 
• Strong written and verbal communication skills; able to write clear technical documentation and lead design discussions. 

Preferred Qualifications 

• Claude code, Copilot, or the leverage of any AI platform to increase production output is a strong plus. 
• Experience with large-scale data warehousing solutions; Google BigQuery experience is a strong plus. 
• Frontend experience with Vue.js 3 — component architecture, Composition API, and state management patterns. 
• Familiarity with observability tooling such as OpenTelemetry, Prometheus, Datadog, or similar. 
• Experience working in a platform or multi-product engineering environment. 

Benefits:

• Five9 Shares
• Bonus Scheme
• 10% Flexi Benefit
• Meal Allowance
• Medical Insurance
• Life Insurance 
• 25 day Annual Leave + Public Holidays

In the last year at Loka, our teams have helped clients advance the world’s #1 AI reading tutor, eliminate $1B in food waste and develop novel drugs for fighting cancer. To cap it off, at the end of 2024 Loka was recognized by AWS as Innovation Partner of the Year, outshining 150,000 partners for the title. And we did it all while working remotely and enjoying every other Friday off (yes, we really take 26 additional days off a year 😎).

In this position you will be Loka’s first Global Talent Development Specialist, and you will shape this high-visibility role with your vision and experience. You'll bring technical fluency and people skills in equal measure, operating with exceptional autonomy and creative freedom while engaging directly with our executive leadership team to drive transformative talent initiatives across our worldwide footprint. We expect you to lead learning initiatives that support fellow Lokals’ career progression and work across teams to design, deliver and improve training programs that align with our business goals. You’ll create high-quality, data-driven learning experiences that engage staff and generate measurable improvements in skills, performance and career growth. 

For the right candidate, this role is a golden opportunity to make a major impact at an ascendent company working with cutting-edge technology changing the world for the better.

Key Responsibilities 

• Design and deliver workshops, online courses and learning materials to help employees build skills, especially management skills and technical abilities. 
• Improve training programs by establishing metrics to measure effectiveness and then implement appropriate changes.
• Build an ongoing training library so employees can continue developing their skills and grow into new roles whether technical or leadership roles.
• Manage HR processes such as annual performance reviews and goal-setting for managers and employees and report on their effectiveness.
• Be the face of talent development at Loka. 

Qualifications

• Five years experience in Talent Development, Learning & Development or similar HX roles balanced between learning and development, within a tech and remote-first company
• Expertise in instructional design, e-learning and adult learning principles; experience with LMS platforms and digital training tools are a plus
• Strong focus on data and metrics, with the ability to design and track measurable learning outcomes and communicate the impact to stakeholders
• Exceptional organizational skills, with the ability to handle multiple projects and deadlines in a fast-paced, dynamic environment
• Excellent written and verbal communication, with the ability to collaborate across teams, support managers in development planning, and engage employees at all levels
• Ability to adjust learning strategies to accommodate diverse remote teams across different regions and cultures

Additional Requirements

• Excellent English: As a global team, we work entirely in English for meetings, customer calls and business communications.
• Experience in manager and leadership development is a plus. 
• CV written in English

Personality Profile

• Curious: You’re eager to learn and grow among a cutting-edge tech team.
• Autonomous and positive: You excel in a fully remote, globally distributed workplace. 
• Team player: You enjoy collaboration. 
• Adaptable: You operate with a startup mindset and move at a startup pace.
• Charismatic: You’re a talented leader whose presence can fill a room. 

Benefits

• Every other Friday off (26 extra days off a year)
• Remote and flexible
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Access to LokaLabs™, our internal research and development program
• Fitness subscription
• Mental wellness programs
• Defined career path
• Business English classes

Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.

The work we do at Loka changes lives: whether it’s helping millions of children learn to read, cutting billions of dollars in food waste or accelerating the discovery of cancer treatments. We’re the 2024 AWS Innovation Partner of the Year and we deliver at the highest level while taking every other Friday off (yes, really).

Loka is looking for an HX Operations Manager to build and lead a scalable, reliable and human-centered operations engine that supports our global growth. This role combines leadership, operational excellence and hands-on execution to ensure our employee operations run smoothly, consistently and with clear ownership across regions. You will lead and evolve HR Operations across Eastern and Western Europe, USA and LATAM, balancing execution, structure and scalability while ensuring compliance, consistency and operational excellence.

Join us to build systems that scale, improve employee experience and shape how operations support a fast-growing global organization.

The Role

• Lead, coach and develop a distributed HR Operations team across multiple regions. 
• Set a clear bar for ownership, standards and quality across all HR Ops processes.
• Escalate complex or high-risk operational matters as needed.
• Own and continuously improve the full HR Operations lifecycle, including onboarding, offboarding, compliance, payroll coordination, benefits, vendors and internal programs.
• Identify operational bottlenecks, risks and inconsistencies and implement solutions that scale with company growth.
• Balance global consistency with local legal and cultural requirements.
• Treat HR Operations as an internal service, prioritizing work based on urgency, employee impact, risk and cost.
• Design scalable processes, improve documentation and reduce manual work through automation and better tooling. 
• Partner with Finance, Legal, HRIS and Leadership to ensure aligned and reliable operations.

Requirements

• 5+ years in HR, People, or Operations roles with end-to-end operational ownership
• 3 years of experience leading and developing teams
• Strong hands-on experience managing operational processes (onboarding, compliance, payroll coordination, contracts, benefits, etc.)
• Experience operating in service-oriented environments, balancing prioritization, response time, and impact
• Demonstrated experience scaling operations in growing environments (startup, scaling company, or evolving organization)
• Background in the IT/technology sector
• Strong client/service mindset, understanding operational impact on employees and business outcomes
• Experience working in globally distributed or remote-first organizations
• Strong operational rigor, ownership and attention to accuracy and risk management
• Fluent English used daily in professional environments

Additional Strengths

• Regular collaboration with Finance and/or Legal teams
• Process and systems mindset, including automation, workflow optimization and documentation
• Ability to balance leadership with hands-on execution when needed

Benefits

• Every other Friday off: 26 extra days off per year
• Remote-first: Work where you feel most productive
• Explore Program: Live 3 months in Portugal, Colombia, or Macedonia
• Relo Program: Relocate permanently to one of our European hubs
• LokaLabs™: Build moonshot solutions to real-world problems
• Paid vacation, sick days, and local holidays
• Mental health and wellness benefits

Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.

About the Role

80% tech leadership + hands on, 20% people management

PandaDoc is looking for a Team Lead to join our Application Platform track - Mobile Team, focusing on mobile architecture and core UX foundations. This is a hands-on technical leadership role, where you’ll guide the team, shape the mobile architecture, and contribute directly to building the PandaDoc mobile apps

You will lead a team of talented engineers, set technical direction, and ensure the delivery of high-quality, scalable solutions. You will also mentor engineers, help define career paths, and create an environment where your team can thrive while delivering impactful work.

As a Team Lead for Mobile team, you will balance technical ownership and team leadership, making key architectural decisions while ensuring the team delivers efficiently and reliably.

What You’ll Do

Technical Leadership & Execution

• Own and evolve the architecture of PandaDoc’s mobile applications across  different platforms (iOS, Android) on React Native
• Drive technical decisions and set standards for code quality, testing, performance, and cross-team integrations.
• Develop shared infrastructure, libraries, and components to be used across multiple teams.
• Improve developer experience, tooling, workflows, and CI/CD pipelines for mobile development.
• Collaborate with product managers, designers, and other engineering leads to translate product strategy into actionable engineering roadmaps.
• Balance tech debt and new feature development while maintaining high reliability and performance.
  
  

Team Leadership & Growth

• Lead and mentor a team of engineers, providing guidance on career growth, skill development, and technical challenges.
• Establish effective processes for team delivery, collaboration, and knowledge sharing.
• Set ambitious goals and help your team achieve them.
• Recruit, onboard, and retain top mobile engineering talent.

Cross-Functional Collaboration

• Work closely with track leadership to contribute to company- and track-wide initiatives.
• Partner with product, design, and QA teams to ensure the mobile experience aligns with PandaDoc’s strategy and customer needs.
• Drive continuous improvement across mobile engineering practices, ensuring efficiency and predictability.

About You

• 8+ years of engineering experience, with significant experience in mobile development and hands-on coding.
• Proven experience leading mobile architecture and cross-platform solutions (React Native, iOS, Android).
• Strong knowledge of React, TypeScript, modern JavaScript, and mobile development best practices.
• Experience building shared libraries, UI components, navigation frameworks, or developer tooling.
• Previously contributed to delivery processes and improving engineering efficiency.
• Strong interpersonal and communication skills; able to influence and mentor engineers.
• Experienced in working in a product organization, balancing business and technical priorities.
• Self-starter who thrives in a fast-changing environment and is customer- and product-focused.
• Hands-on problem solver who can balance technical execution with team leadership responsibilities.

Why PandaDoc

PandaDoc empowers over 50,000 organizations to streamline document workflows and accelerate growth. Our mobile applications are a key part of our platform, enabling customers to create, manage, and sign documents seamlessly.

Our Culture:

• Remote-friendly, distributed worldwide
• Emphasis on work-life balance, integrity, and transparency
• Creative team bonding and a collaborative, inclusive environment
  
  

Benefits:

• Competitive salary and benefits
• 6 self-care days
• Professional growth and development opportunities
• Flexible work location

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability, or other basis protected by law.

EXTERNAL RECRUITERS

Approval Requirement

The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.

In the last year at Loka, our teams have helped clients advance the world’s #1 AI reading tutor, eliminate $1B in food waste and develop novel drugs for fighting cancer. To cap it off, at the end of 2024 Loka was recognized by AWS as Innovation Partner of the Year, outshining 150,000 partners for the title. And we did it all while working remotely and enjoying every other Friday off (yes, we really take 26 additional days off a year 😎).

In this position you will be Loka’s first Global Talent Development Specialist, and you will shape this high-visibility role with your vision and experience. You'll bring technical fluency and people skills in equal measure, operating with exceptional autonomy and creative freedom while engaging directly with our executive leadership team to drive transformative talent initiatives across our worldwide footprint. We expect you to lead learning initiatives that support fellow Lokals’ career progression and work across teams to design, deliver and improve training programs that align with our business goals. You’ll create high-quality, data-driven learning experiences that engage staff and generate measurable improvements in skills, performance and career growth. 

For the right candidate, this role is a golden opportunity to make a major impact at an ascendent company working with cutting-edge technology changing the world for the better.

Key Responsibilities 

• Design and deliver workshops, online courses and learning materials to help employees build skills, especially management skills and technical abilities. 
• Improve training programs by establishing metrics to measure effectiveness and then implement appropriate changes.
• Build an ongoing training library so employees can continue developing their skills and grow into new roles whether technical or leadership roles.
• Manage HR processes such as annual performance reviews and goal-setting for managers and employees and report on their effectiveness.
• Be the face of talent development at Loka. 

Qualifications

• Five years experience in Talent Development, Learning & Development or similar HX roles balanced between learning and development, within a  tech and remote-first company
• Expertise in instructional design, e-learning and adult learning principles; experience with LMS platforms and digital training tools are a plus
• Strong focus on data and metrics, with the ability to design and track measurable learning outcomes and communicate the impact to stakeholders
• Exceptional organizational skills, with the ability to handle multiple projects and deadlines in a fast-paced, dynamic environment
• Excellent written and verbal communication, with the ability to collaborate across teams, support managers in development planning, and engage employees at all levels
• Ability to adjust learning strategies to accommodate diverse remote teams across different regions and cultures

Additional Requirements

• Excellent English: As a global team, we work entirely in English for meetings, customer calls and business communications.
• Experience in manager and leadership development is a plus. 
• CV written in English

Personality Profile

• Curious: You’re eager to learn and grow among a cutting-edge tech team.
• Autonomous and positive: You excel in a fully remote, globally distributed workplace. 
• Team player: You enjoy collaboration. 
• Adaptable: You operate with a startup mindset and move at a startup pace.
• Charismatic: You’re a talented leader whose presence can fill a room. 

Benefits

• Every other Friday off (26 extra days off a year)
• Remote and flexible
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Access to LokaLabs™, our internal research and development program
• Fitness subscription
• Mental wellness programs
• Defined career path
• Business English classes

Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.

The work we do at Loka changes lives: whether it’s helping millions of children learn to read, cutting billions of dollars in food waste or accelerating the discovery of cancer treatments. We’re the 2024 AWS Innovation Partner of the Year and we deliver at the highest level while taking every other Friday off (yes, really).

Loka is looking for an HX Operations Manager to build and lead a scalable, reliable and human-centered operations engine that supports our global growth. This role combines leadership, operational excellence and hands-on execution to ensure our employee operations run smoothly, consistently and with clear ownership across regions. You will lead and evolve HR Operations across Eastern and Western Europe, USA and LATAM, balancing execution, structure and scalability while ensuring compliance, consistency and operational excellence.

Join us to build systems that scale, improve employee experience and shape how operations support a fast-growing global organization.

The Role

• Lead, coach and develop a distributed HR Operations team across multiple regions. 
• Set a clear bar for ownership, standards and quality across all HR Ops processes.
• Escalate complex or high-risk operational matters as needed.
• Own and continuously improve the full HR Operations lifecycle, including onboarding, offboarding, compliance, payroll coordination, benefits, vendors and internal programs.
• Identify operational bottlenecks, risks and inconsistencies and implement solutions that scale with company growth.
• Balance global consistency with local legal and cultural requirements.
• Treat HR Operations as an internal service, prioritizing work based on urgency, employee impact, risk and cost.
• Design scalable processes, improve documentation and reduce manual work through automation and better tooling. 
• Partner with Finance, Legal, HRIS and Leadership to ensure aligned and reliable operations.

Requirements

• 5+ years in HR, People, or Operations roles with end-to-end operational ownership
• 3 years of experience leading and developing teams
• Strong hands-on experience managing operational processes (onboarding, compliance, payroll coordination, contracts, benefits, etc.)
• Experience operating in service-oriented environments, balancing prioritization, response time, and impact
• Demonstrated experience scaling operations in growing environments (startup, scaling company, or evolving organization)
• Background in the IT/technology sector
• Strong client/service mindset, understanding operational impact on employees and business outcomes
• Experience working in globally distributed or remote-first organizations
• Strong operational rigor, ownership and attention to accuracy and risk management
• Fluent English used daily in professional environments

Additional Strengths

• Regular collaboration with Finance and/or Legal teams
• Process and systems mindset, including automation, workflow optimization and documentation
• Ability to balance leadership with hands-on execution when needed

Benefits

• Every other Friday off: 26 extra days off per year
• Remote-first: Work where you feel most productive
• Explore Program: Live 3 months in Portugal, Colombia, or Macedonia
• Relo Program: Relocate permanently to one of our European hubs
• LokaLabs™: Build moonshot solutions to real-world problems
• Paid vacation, sick days, and local holidays
• Mental health and wellness benefits

Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.

About DataCamp

DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences, DataCamp equips learners and organizations of all sizes to harness the power of data and AI. As a trusted partner to over 17 million learners and 6,000+ companies, including 80% of the Fortune 1000, DataCamp is leading the charge in addressing the critical data and AI skills shortage.

About the role

The DataCamp Information Security team seeks a Customer Assurance Specialist to support and prepare responses to customer RFPs and RFIs. This team member will also respond to other client requests for information regarding DataCamp’s information security program and its business practices. This role will report to DataCamp’s Head of Security and Privacy, and is part of the Information Security team.

The role requires collaboration across a multitude of teams and internal subject matter experts. Accordingly, a successful candidate must be self-motivated and willing to take the initiative and demonstrate the ability to work collaboratively in a team environment, occasionally under compressed time constraints. The candidate must be detail-oriented, have excellent verbal and written communication skills, and be highly organized. This role requires adherence to strict deadlines and may require providing support during “off-hours.” This role will support DataCamp globally

About you

At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. You thrive in a fast-paced, high-performing environment and are driven by a passion for making a meaningful impact. You're adaptable, embracing change and ambiguity with enthusiasm. Your initiative and entrepreneurial spirit push you beyond just meeting targets—you aim to understand the "why" behind our goals and take ownership to drive the business forward. You’re a collaborative team player who values transparency and always seeks to improve and innovate. If this sounds like you, we encourage you to apply!

Responsibilities

• Assist with and/or fully manage the customer assessments response lifecycle, from kickoff to final submission, in a timely manner.
• Collaborate with internal subject matter experts to gather and validate information required for security questionnaire responses.
• Work with the rest of the Information Security team members to support, collect, track, and update a centralized repository of commonly requested security documentation and questions, ensuring that database content remains up to date with DataCamp’s overall information security program.
• Ensure that all questionnaire responses align with organizational policies, certifications, and compliance requirements (e.g., CCPA, ISO 27001,GDPR).
• Support ad-hoc requests such as vendor onboarding, document requests, and other information requests.
• Track and document metrics related to questionnaire response times, accuracy, and feedback for continuous improvement.
• Review and access customer contracts to ensure compliance and mitigate risk.
• Other supporting tasks as needed

Qualifications

• Although this role is fully remote working, applicants must be located in Argentina OR Portugal
• 2 - 6 Years of experience in GRC, security compliance, customer-facing security assurance or Audit roles
• Hands-on experience with at least one major compliance framework (SOC 2, ISO 27001, NIST CSF/800-53)
• Familiarity with standard questionnaire formats: SIG/SIG Lite, CAIQ, VSA, and custom enterprise assessments
• Proven experience in MS Office Suite
• Attention to detail
• Strong English communication skills (written and verbal) with the ability to utilize multiple communication methods and styles to best reach target audience
• Strong analytical skills and ability to problem-solve and operate with analytical ambiguity
• Exceptional organizational and time management skills
• Strong project management skills with the ability to manage relationships with internal stakeholders across product, legal, finance, and HR teams, as well as interact effectively with customers and customer success managers
• Relevant certifications such as CISA (Certified Information Systems Auditor), CRISC (Certified in Risk and Information Systems Control), CISM (Certified Information Security Manager), CISSP (Certified Information Systems Security Professional), or CCSP (Certified Cloud Security Professional), or equivalent compliance/GRC certifications

Nice to have

• Experience with trust center platforms (SafeBase, Conveyor, TrustCloud) or GRC platforms (Vanta, Drata, ServiceNow GRC, HyperProof)
• Familiarity with data privacy regulations (e.g. GDPR, CCPA)

Why Datacamp? 

Joining DataCamp means becoming part of a dynamic, creative, and international start-up. Here are just a few of the reasons why you’ll love being on our team:

• Exciting challenges: Face new technical challenges daily, keeping your work engaging and rewarding.
• Competitive compensation: We offer a competitive salary with attractive benefits.
• Flexibility: Benefit from flexible working hours because the future is flexible! 
• Continuous learning: Access a yearly learning budget for conferences & training to support your professional growth.
• Global retreats: Participate in international company retreats, fostering a global team spirit.
• Equipment: Yearly refreshment of your IT Equipment budget for your home working setup.
• Amazing team: Collaborate with a truly exceptional team—seriously, we’re awesome!

About DataCamp

DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences, DataCamp equips learners and organizations of all sizes to harness the power of data and AI. As a trusted partner to over 17 million learners and 6,000+ companies, including 80% of the Fortune 1000, DataCamp is leading the charge in addressing the critical data and AI skills shortage.

About the role

The DataCamp Information Security team seeks a Customer Assurance Specialist to support and prepare responses to customer RFPs and RFIs. This team member will also respond to other client requests for information regarding DataCamp’s information security program and its business practices. This role will report to DataCamp’s Head of Security and Privacy, and is part of the Information Security team.

The role requires collaboration across a multitude of teams and internal subject matter experts. Accordingly, a successful candidate must be self-motivated and willing to take the initiative and demonstrate the ability to work collaboratively in a team environment, occasionally under compressed time constraints. The candidate must be detail-oriented, have excellent verbal and written communication skills, and be highly organized. This role requires adherence to strict deadlines and may require providing support during “off-hours.” This role will support DataCamp globally

About you

At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. You thrive in a fast-paced, high-performing environment and are driven by a passion for making a meaningful impact. You're adaptable, embracing change and ambiguity with enthusiasm. Your initiative and entrepreneurial spirit push you beyond just meeting targets—you aim to understand the "why" behind our goals and take ownership to drive the business forward. You’re a collaborative team player who values transparency and always seeks to improve and innovate. If this sounds like you, we encourage you to apply!

Responsibilities

• Assist with and/or fully manage the customer assessments response lifecycle, from kickoff to final submission, in a timely manner.
• Collaborate with internal subject matter experts to gather and validate information required for security questionnaire responses.
• Work with the rest of the Information Security team members to support, collect, track, and update a centralized repository of commonly requested security documentation and questions, ensuring that database content remains up to date with DataCamp’s overall information security program.
• Ensure that all questionnaire responses align with organizational policies, certifications, and compliance requirements (e.g., CCPA, ISO 27001,GDPR).
• Support ad-hoc requests such as vendor onboarding, document requests, and other information requests.
• Track and document metrics related to questionnaire response times, accuracy, and feedback for continuous improvement.
• Review and access customer contracts to ensure compliance and mitigate risk.
• Other supporting tasks as needed

Qualifications

• Although this role is fully remote working, applicants must be located in Argentina OR Portugal
• 2 - 6 Years of experience in GRC, security compliance, customer-facing security assurance or Audit roles
• Hands-on experience with at least one major compliance framework (SOC 2, ISO 27001, NIST CSF/800-53)
• Familiarity with standard questionnaire formats: SIG/SIG Lite, CAIQ, VSA, and custom enterprise assessments
• Proven experience in MS Office Suite
• Attention to detail
• Strong English communication skills (written and verbal) with the ability to utilize multiple communication methods and styles to best reach target audience
• Strong analytical skills and ability to problem-solve and operate with analytical ambiguity
• Exceptional organizational and time management skills
• Strong project management skills with the ability to manage relationships with internal stakeholders across product, legal, finance, and HR teams, as well as interact effectively with customers and customer success managers
• Relevant certifications such as CISA (Certified Information Systems Auditor), CRISC (Certified in Risk and Information Systems Control), CISM (Certified Information Security Manager), CISSP (Certified Information Systems Security Professional), or CCSP (Certified Cloud Security Professional), or equivalent compliance/GRC certifications

Nice to have

• Experience with trust center platforms (SafeBase, Conveyor, TrustCloud) or GRC platforms (Vanta, Drata, ServiceNow GRC, HyperProof)
• Familiarity with data privacy regulations (e.g. GDPR, CCPA)

Why Datacamp? 

Joining DataCamp means becoming part of a dynamic, creative, and international start-up. Here are just a few of the reasons why you’ll love being on our team:

• Exciting challenges: Face new technical challenges daily, keeping your work engaging and rewarding.
• Competitive compensation: We offer a competitive salary with attractive benefits.
• Flexibility: Benefit from flexible working hours because the future is flexible! 
• Continuous learning: Access a yearly learning budget for conferences & training to support your professional growth.
• Global retreats: Participate in international company retreats, fostering a global team spirit.
• Equipment: Yearly refreshment of your IT Equipment budget for your home working setup.
• Amazing team: Collaborate with a truly exceptional team—seriously, we’re awesome!

One of our key areas is the Core UX & Mobile area, where we work on the foundations of the experience for our users across both mobile and web platforms. In this area, we define the core patterns and architecture that other teams build upon. It’s about setting the groundwork that ensures consistency, quality, and scalability across the product.

We’re looking for a strong, talented Senior Designer who will play a key role in this area and take ownership of it. This role involves close collaboration with multiple teams and requires someone who can confidently influence, and drive foundational experience decisions across the organization.

Your responsibilities will include fostering innovation and working closely with diverse teams to ensure an outstanding user experience.

Core UX & Mobile @PandaDoc

• Develop Information Architecture: Design and evolve the overall information architecture of the application, ensuring clarity, logical structure, and seamless navigation across the entire product ecosystem.
• Build Cross-Platform Foundations: Work across both web and mobile platforms to create consistent, scalable experience patterns that adapt to the specifics of each platform while maintaining a unified product vision.
• Establish Core Experience Patterns: Define reusable UX patterns and structural frameworks that serve as the foundation for other teams, enabling them to build features on top of a coherent and well-designed base.
• Collaborate with the Design System Team: Partner closely with the design system to ensure scalability, consistency, and technical feasibility, so that solutions are reusable and easy for other designers and engineers to adopt.
• Enable Scalable Product Evolution: Create a flexible experience framework that allows other teams to layer their solutions efficiently, supporting long-term product growth without fragmenting the user experience.

Role responsibilities:

• End-to-end Process: Independently manage full design cycles, from research through to implementation. Demonstrate a solid understanding of user needs, business goals, and technical constraints.
• Design Execution: Craft user journeys aligned with product behavior, user needs, and workflows. Proficient in prototyping, uses design system components and meaningful data to validate both physical and digital interactions.
• Research: Plan and conduct qualitative and quantitative research to gather insights and refine design hypotheses. Iterate designs based on user feedback and research findings to continuously improve the product experience and validate design solutions.
• Design System: Collaborate with the design system team and developers to implement improvements. Identify potential issues in components and the contribution process.
• Collaboration: Proactively communicate changes, project progress, updates, project notes, strategic thoughts, etc. to managers, key stakeholders, and peers. Ensuring visual and functional consistency across all product.
• Advocacy: Promote design principles and user-centered design philosophy across the organization.
• Usability and accessibility: Champion usability and accessibility principles to create intuitive and accessible user experiences. Refine user journeys and interactions to simplify complex workflows and enhance user satisfaction.

Your core competencies:

• Experience: 5+ years of relevant experience in interaction design, visual design, information architecture, and design systems. Proven track record in designing sophisticated software products that prioritize intuitive user experiences.
• Expertise: Deep understanding of design principles, typography, color theory, and accessibility standards. Understanding of user psychology and human-centered design principles. Bonus points if you have experience in document lifecycle management software.
• Technical Skills: Proficiency in design tools (e.g., Figma, Framer, Adobe Creative Suite) and a strong understanding of front-end and AI technologies.
• Research: Demonstrated ability to deeply understand user needs through integrating user research into the design process. Proficient in gathering and utilizing both qualitative and quantitative user research to drive informed design decisions.
• Communication: Ability to work collaboratively in a team environment and influence cross-functional teams without direct authority. Excellent verbal and written communication skills (B2 in English), with the ability to articulate complex design concepts clearly to diverse audiences.
• Problem-Solving: Strong analytical and problem-solving skills, with a proactive approach to identifying and resolving design issues.

Our tech stack:

• Figma for craft and store design component library
• Coda/GoogleDocs for our internal kitchen: processes, checklists, playbooks, etc.
• Slack and Zoom for communication
• FigJam for collaboration
• Zeroheight for design documentation
• Amplitude, Uservoice, Rally, Maze and more for listening our users
• Anything, you think would be valuable for us, can be tested

Company Overview: 

PandaDoc empowers more than 67,000 growing organizations to thrive by taking the work out of document workflow. PandaDoc provides an all-in-one document workflow automation platform that helps fast scaling teams accelerate the ability to create, manage, and sign digital documents including proposals, quotes, contracts, and more.  For more information, please visit https://www.pandadoc.com.

Company Culture: 

We're known for our work-life balance, kind co-workers, & creative virtual team-bonding events. And although our Pandas are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels, well, like a team.

Pandas work best when they're happy. We retain our talent by upholding our values of integrity & transparency, and selling a product that changes the lives of our customers. 

Check out our LinkedIn to learn more.

Benefits:

• A competitive salary. If you are located in Poland, the salary range is 222000 to 334000 PLN annually.
• An honest, open culture that emphasizes feedback and promotes professional and personal development
• An opportunity to work from anywhere — our team is distributed worldwide, from Lisbon to Manila, from Florida to California
• 6 self care days
• And much more!

PandaDoc is an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law. 

EXTERNAL RECRUITERS

Approval Requirement

The use of external recruiters/staffing agencies requires prior approval from our HR Team. The HR Team at PandaDoc requests that external recruiters/staffing agencies not to contact PandaDoc employees directly in an attempt to present candidates. Complying with this request will be a factor in determining future professional relationships with PandaDoc.

Compensation & Benefits Business Partner

Location: Lisbon (Portugal), Valencia (Spain), Limassol (Cyprus), or Warsaw (Poland)

About BrainRocket
BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team of 1,300+ bright minds is driven by innovation — we don’t follow formats; we shape them. We build what works, launch it fast, and make sure it hits.

We’re looking for a strategic and detail-oriented Compensation & Benefits Business Partner to join our growing international HR team. In this role, you’ll take ownership of payroll accuracy, drive compensation frameworks, and enhance KPI systems that keep our teams motivated and rewarded.
This position can be based in any of our offices — Lisbon, Valencia, Limassol, or Warsaw.

Key Responsibilities

• Own and oversee payroll data accuracy, including salaries, bonuses, deductions, and one-off payments.
• Design, implement, and manage compensation and benefits programs aligned with company goals and market benchmarks.
• Administer and continuously improve KPI and bonus systems, ensuring transparency and accuracy in performance-based rewards.
• Partner with HR, Finance, and Operations to ensure payroll compliance, accuracy, and consistency across regions.
• Prepare regular C&B analytics, dashboards, and reports to support strategic decision-making.
• Identify opportunities to streamline C&B processes and implement best practices across all locations.

Requirements

• 5+ years of experience in Compensation & Benefits, Payroll, or HR Business Partnering.
• Strong understanding of labor and tax legislation across multiple European markets.
• Advanced Excel/Google Sheets proficiency and strong analytical skills.
• Hands-on experience with HRIS or payroll systems (e.g., HiBob, BambooHR, Workday).
• English (B2+) proficiency required; Russian language is a strong plus.

Nice to Have

• Experience managing KPI systems or implementing C&B automation solutions.
• Excellent communication, business partnering, and stakeholder management skills.

What We Offer

• Competitive salary and benefits package.
• Opportunity to shape and optimize global C&B processes within a fast-scaling tech company.
• A dynamic, international work environment with genuine career growth potential.