This role exists to transform partnerships into a predictable, high-converting acquisition channel, increasing sourced pipeline coverage to sustainable enterprise levels. Drive partner-sourced pipeline and ARR by operationalizing repeatable lifecycle, campaign, and co-sell motions across Tier 1 SIs and strategic ISVs.

How You'll Make an Impact:

Partner Lifecycle Ownership & Pipeline Acceleration

• Design and execute quarterly joint business plans and co-sell motions to drive sourced pipeline output across the partner portfolio
• Design and execute partner-led campaigns and co-sell playbooks to generate net-new opportunities.
• Operationalize execution cadence, including executive alignment and joint account planning.
• Primary KPI: Incremental sourced pipeline generated per partner.

Commercial Cadence, Forecasting, & Campaign Integration

• Manage the sourced pipeline weekly, driving forecast discipline and aligning with Sales Directors on pipeline commit and best-case scenarios.1
• Track partner-influenced opportunities, identifying stalled deals and deploying targeted intervention strategies.1
• Partner closely with ISV and Marketing teams to activate joint campaigns, ensuring velocity and tracking ROI to translate marketing commitments into measurable pipeline output.

Performance Visibility & Strategic Reporting

• Establish rigorous partner-level pipeline tracking and quantify the impact of activation on pipeline uplift.
• Drive strategic improvements in pipeline coverage and surface data-driven, capital-efficient growth levers to executive leadership.

You'll Enjoy This Role If You Have:

• A commercially-driven mindset with a strong bias for analytical execution.
• Direct experience in partner ecosystems, co-sell programs, or revenue-driving strategic alliances.
• Expertise in cross-functional collaboration (Sales, Marketing, RevOps) and proven ability to drive action across internal and external teams.
• A proactive, results-oriented approach, leveraging data to drive insights and influence partners for measurable outcomes.
• Fluency in data modeling (SQL & BI Tooling), KPI development, and reporting/dashboard creation to translate findings into strategic recommendations.
• Experience with Python for statistical and scoring analyses (preferred).

#LI-IA1 #LI-Remote

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

The Programme Manager holds end-to-end accountability for the delivery, assurance, and continuous improvement of complex, multi-workstream programmes.

The role is delivery-focused and operates at a senior level, with responsibility for programme outcomes, governance, and performance. The role also requires strong commercial awareness and the ability to support opportunity shaping and initiative definition in collaboration with Client Partners when needed.

Role responsibilities

• Own and oversee cross-workstream alignment, dependencies, and critical path across the full programme lifecycle.
• Define, own, and continuously evolve programme-level artefacts, governance, and reporting to support decision-making and assurance.
• Provide clear, insight-led executive reporting to senior client and Valtech leadership, highlighting risks, opportunities, and recommendations.
• Own programme assurance, including regular health assessments and proactive intervention.
• Shape and mobilise new initiatives and opportunities within the engagement.
• Identify and drive improvements to delivery models, team structures, and ways of working.
• Act as an escalation point for complex delivery, commercial, or stakeholder challenges.
• Ensure delivery outcomes align with strategic client goals and long-term account objectives.

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• Proven experience leading complex programmes with multiple concurrent workstreams, teams, and senior stakeholders.
• Proven experience owning large-scale programmes or portfolios, including scope, budget, risk, and value realisation.
• Proven experience in the management of project budgets
• Demonstrates commercial acumen, including ownership of programme financials, forecasting, and optimisation of margin and efficiency.
• Supports opportunity shaping in collaboration with Client Partners, shaping ambiguous briefs into structured programmes and delivery approaches.
• Strong experience in delivery assurance: assessing programme health, identifying risks, gaps, and inefficiencies, and driving corrective action.
• Proven ability to design and evolve programme governance, operating models, and team structures.
• Experience using data and performance metrics to inform decisions and drive continuous improvement.
• Comfortable influencing across disciplines, markets, and seniority levels.
• Upper-Intermediate English level.

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a position based in Lisbon, Portugal.

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.  
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.  
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.  
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.  
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.  
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.  
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.  
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.  
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.  
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.  
• Advanced level of English 
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.  
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.  
• VMCE certification required (may be completed post-hire within an agreed timeframe).  
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert  
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.  
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.  
• Excellent communication, cross-functional collaboration, and stakeholder management skills. 

What You’ll Get 

• 24 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical, dental, and optical insurance for employees and dependents
• Life and disability insurance worth 2x gross annual salary
• Monthly meal card with €10.46 per working day
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside of Portugal. Veeam reserves the right to decline the application for the position. Remote work is only possible for employees located in Portugal.

#LI-AP1

PDF Expert is one of the most loved PDF apps, trusted by over 30 million people worldwide to read, edit, annotate, and manage PDFs seamlessly across Mac, iPad, and iPhone. Recognized as “App of the Year,” an “Apple Editor’s Choice,” and a Red`Dot Design Award winner, PDF Expert sets the standard for effortless document workflows.

As a Senior Account Executive, you will drive sales growth and be responsible for managing the full sales cycle - from initial contact to closing. You'll take part in shaping sales processes from the ground up, learning from experienced teams, and developing your career in a consultative sales environment focused on solving customer problems.

What will you do:

• Lead generation and prospecting through targeted outreach strategies, cold calling, networking, and personal referrals
• Deliver compelling product demonstrations and presentations tailored to each client's specific needs
• Negotiate contracts and close deals, ensuring alignment with company policies and objectives
• Work closely with marketing, product, and engineering teams to align sales efforts with company goals and product roadmaps
• Analyse sales performance data to identify trends and opportunities for improvement
• Stay informed about PDF industry trends, competitor offerings, and market dynamics

About you:

• 5+ years of experience in B2B sales, preferably in the software industry
• Extensive experience managing full-cycle sales processes
• Strong written and verbal communication in English
• Consultative, highly curious mindset with strong initiative and the ability to uncover client needs
• Comfortable operating in ambiguity and uncertainty, with a proactive, entrepreneurial approach in fast-changing environments
• Strong understanding of the value behind what they sell, with the ability to articulate complex product solutions clearly, confidently, and in a value-driven way
• Technical acumen to translate product capabilities into business impact for customers
• Comfortable working independently in a fast-paced environment while collaborating closely with distributed teams

Would be a plus:

• German language proficiency
• Hands-on experience with HubSpot 

We’re seeking a Commercial Account Executive who is eager to drive growth within the SMB and mid-market segments. If you’re excited about connecting with businesses, solving problems, and delivering cutting-edge solutions, we’d love to have you on our team.

What You’ll Do:

• Own the Sales Cycle: Manage the entire sales process for SMB and mid-market accounts, from lead generation to closing, ensuring customers receive real value from our solutions.
• Engage with Decision-Makers: Reach out to key business decision-makers (CEOs, CTOs, IT Directors) to understand their challenges and align our cybersecurity and SaaS offerings to meet their needs.
• Focus on Customer Success: Help SMB and mid-market businesses grow securely by positioning our solutions as critical to their long-term success.
• Manage Shorter Sales Cycles: Navigate faster-paced sales cycles, building relationships and managing multiple opportunities while driving results.
• Data-Driven Approach: Leverage CRM data, sales tools, and metrics to track performance, refine strategies, and optimize outreach.
• Collaborate with the Team: Work closely with your colleagues, sharing tips, strategies, and best practices to drive success across the team.
• Expand Market Reach: Build strong partnerships with local MSSPs, VARs, and other key stakeholders to bring our solutions to more SMB and mid-market organizations.
• Stay Ahead of the Curve: Stay updated on the latest trends in cybersecurity and SaaS, positioning yourself as a valuable resource to customers.

What We’re Looking For:

• Experience: 3-5 years of experience in inside sales within cybersecurity, SaaS, or related industries, with proven success in managing sales cycles and engaging with decision-makers.
• Proven Success: A demonstrated history of consistently meeting or exceeding sales quotas and driving revenue growth.
• Industry Knowledge: Strong understanding of cybersecurity, SaaS, or networking solutions, with awareness of current market trends and competitive positioning.
• Relationship-Driven: Ability to build long-term, trust-based relationships with key stakeholders and decision-makers.
• Collaborative: Experience working with partners, MSSPs, VARs, and other strategic collaborators to drive sales and expand business opportunities.
• Fluency in Portuguese

#LI-JW1

Scopely is looking for a Director of Player Safety and Anti-Cheat  to join our Monopoly GO! Game team, working remotely.   

At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.      

Monopoly GO! is a global phenomenon and the biggest mobile game launch in history, captivating millions of players worldwide. The team is based in Europe and the US, and works every day to create captivating new experiences for our players.     

What You Will Do

As the Director of Player Safety and Anti-Cheat, you will lead a high-performing team dedicated to ensuring player integrity, security, and confidence across our games and services. You will be responsible for shaping and executing strategies that protect players from cheating, fraud, and account compromise, while fostering a fair and safe gameplay environment.

This is a highly cross-functional leadership role that blends technical expertise, operational excellence, and strategic thinking to safeguard our player ecosystem and support the company’s mission to deliver trusted, world-class experiences.

• Lead and Mentor a Team of Experts: Build and scale a multidisciplinary Trust & Safety organization with deep expertise in anti-cheat, account security, content moderation and fraud prevention.
  
  
• Drive Counter-Cheating Excellence: Oversee the design, integration, and continuous improvement of anti-cheat systems, collaborating with engineering teams and external partners to stay ahead of evolving threats.
  
  
• Protect Player Accounts: Develop strategies and technologies to prevent account theft, compromise, and unauthorized access while ensuring seamless user experiences.
  
  
• Run Key Tech Partnerships: Manage strategic relationships with SaaS and security providers, anti-fraud systems, and merchants of record, ensuring alignment with business goals and industry best practices.
  
  
• Shape Policy and Process: Define and optimize moderation, fraud detection, and player safety processes to ensure consistent, scalable, and ethical enforcement across platforms.
  
  
• Collaborate Across Teams: Work closely with Product, Engineering, Legal, and Operations teams to deliver robust trust and safety measures that balance risk mitigation with player satisfaction.
  
  
• Own Business Outcomes: Operate proactively to identify emerging risks, deliver solutions efficiently, and ensure the Trust & Safety function is a strategic enabler for growth and reputation.

What We're Looking For

• Technical expertise:
  
  
• Strong engineering background with experience in anti-cheat engine design or integration.
• Proven knowledge of account security systems and video game account management.
• Familiarity with SaaS management, third-party integrations, and external frontline operations.
• Demonstrates use of AI to enhance productivity, decision-making, and problem-solving, with a proactive mindset toward adopting new AI-driven tools and workflows.

• Operational and strategic drive:
  
  
• Demonstrated ability to design and execute multifaceted and scalable safety programs.
• Deep understanding of fraud prevention techniques and moderation tools.
• Strong grasp of the trust and safety ecosystem, including key providers and merchant of record solutions.
  
  
• Leadership and business skills:
  
  
• Strategic thinker who operates with urgency, delivers results, and drives proactive solutions.
• Experienced people leader capable of building and guiding a high-impact team.
• Skilled in navigating a matrixed organisation and influencing cross-functional stakeholders.
  
  
• 10+ years of experience in Trust & Safety, Security, or related technical operations roles, with at least 5 years in leadership.
• Background in gaming, online platforms, or consumer technology environments.
• Strong communication and stakeholder management skills across technical and executive audiences.

Please ensure that the résumé/CV you attach is written in English.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!    

We’re excited to hire someone based in Ireland, The UK, The Netherlands, Germany, Spain or Portugal.

About The Role

Our team is still early in its evolution, operating with a start-up mindset within a scaling company. We're building stronger processes, a clearer operating model, and the foundation for our next stage of growth. We’re looking for someone who wants to help create that future—not just operate within it.

As an Account Executive reporting directly to the Head of Sales, you’ll be a key driver of our outbound engine. You’re a seller who owns the full cycle, thrives on proactive outreach, and isn’t phased by cold calls or pipeline creation. You combine discipline with initiative, independence with collaboration, and urgency with long-term relationship-building.

Your territory spans Mid-Market and Enterprise customers, blending short-cycle and long-cycle opportunities. But make no mistake: outbound is the heartbeat of this role.

Things you will do:

• Own the full sales cycle from prospecting to close, with a strong focus on building and scaling our outbound motion.
• Proactively generate pipeline through targeted outreach, multi-channel outbound campaigns, and strategic account planning.
• Develop and nurture relationships with SMB, Mid-Market, and Enterprise prospects that accelerate our outbound penetration.
• Deliver value-focused, consultative product demos that showcase Typeform’s impact on customer workflows.
• Partner with our Channels & Partnerships team to amplify direct sales and leverage integrations for broader reach.
• Maintain a clean, accurate pipeline in Salesforce and use sales tools effectively to progress deals.
• Drive ARR growth through consultative and challenger methodologies, contributing directly to our emerging enterprise model.
  
  

What you already bring to the table:

• Several years of proven sales experience, including proven success as an individual quota-carrying Account Executive.
• Demonstrated excellence in outbound execution—cold calls, sequences, self-sourced pipeline, and proactive hunting.
• Full-cycle sales proficiency across Mid-Market or Enterprise segments.
• Experience in a SaaS scale-up or similarly fast-moving environment.
• Ability to open and develop new verticals, backed by strategic thinking and strong execution.
• Strong social-selling capabilities and the ability to build influence at scale.
• Cross-functional collaboration experience (e.g., with marketing, product, partnerships).
• Comfort navigating complex sales cycles with multiple stakeholders.

We’re looking for a Manager to lead our Business Development Representative (BDR) team across Portugal and the US. This team is responsible for generating qualified pipeline by engaging both prospective customers and our existing client base, and plays a critical role in driving both new business and expansion opportunities across the business.

This person will be responsible for the day-to-day performance, coaching, and development of the BDR team. We’re looking for someone who can build and maintain a high-performance, high-accountability culture while keeping the team engaged, motivated, and having fun. A big part of the role will be driving consistent activity levels across both prospecting and customer engagement motions, improving conversion rates, and helping BDRs build the skills they need to progress into Account Executive roles over time.

The Manager, BDRs will report directly to the EVP of Global Revenue and partner closely with Sales, Marketing, RevOps, Customer Success, Product Marketing, and Sales Enablement to ensure the team is aligned to our highest priority growth initiatives. This includes supporting pipeline creation across new logo acquisition as well as cross-sell and upsell opportunities within our existing customer base.

*This is a Hybrid role in the Lisbon Office*

Responsibilities

• Recruit, onboard, and develop a BDR team based in Portugal and the US
• Drive day-to-day performance across activity levels, meeting generation, and pipeline contribution
• Coach BDRs on outreach, messaging, objection handling, discovery, and qualification
• Support pipeline generation across both net new and expansion (cross-sell / upsell) opportunities
• Help BDRs develop the product and technical understanding needed to engage credibly with prospects and customers
• Partner with the Sales Enablement team to ensure onboarding and ongoing enablement programs are executed consistently
• Reinforce adoption of tools, messaging frameworks, and training delivered through existing enablement programs
• Work with Sales and Customer Success leadership to align outreach efforts to territory plans and account growth strategies
• Monitor individual and team performance metrics and identify areas for coaching and improvement
• Support clear development paths for BDRs looking to advance into AE roles
• Build and maintain a team environment that is performance-oriented, collaborative, and positive

Qualifications

• Prior experience in a quota-carrying sales role (BDR, AE, or similar)
• Experience managing or mentoring sales talent
• Strong understanding of pipeline generation across both new logo and customer expansion motions
• Comfort managing to activity, conversion, and pipeline metrics
• Ability to quickly learn and communicate product capabilities
• Strong communication skills and ability to operate in a fast-paced environment
• Experience working with Salesforce and common sales engagement / prospecting tools

What we have for you:

• Competitive Salary plus 20,000€ commission plan - At Salsify, we strive to offer generous benefits packages that are meaningful and unique, aimed at meeting
  the diverse needs of our employees around the globe. Our strategy is to offer a competitive salary, by paying above-average market rates
• Open Vacation Policy - You have 22 vacation days per year. We trust our employees to be responsible. This means that if you need more time off, you are allowed to take it
• Equity - Everyone gets a piece of the pie - Salsify grants every full-time employee equity
• Medical, Dental, Vision Insurance - We offer a competitive individual and family plan through Multicare
• Life Plan - in case of death or permanent disability
• Meal Allowance - 9,60€ per worked day
• Remote Allowance - 25€ per month
• Referral Bonuses - A 2500€ bonus is rewarded to employees who assist in finding qualified candidates that turn into successful hires
• Summer Flex Hours - Employees are encouraged to take Summer Flex Hours during the Summer whenever feasible! The goal is to give our employees more flexibility so that we can unplug and take advantage of the longer, sunnier days
• Unplug Days - We have heard how valuable it is to pick some days and shut down so that everyone can unplug and not worry about what they are missing. You can expect a handful of days throughout the year that are considered ‘company closed’ Salsify Unplug days
• Virtual + In-person Events - By hosting virtual educational webinars, team-building events, volunteer opportunities, and more, employees are able to keep in touch with their coworkers and give back to our community
• Talkspace & Employee Assistance Programs -  We have partnered with Talkspace to give employees easy access to licensed mental health providers for counseling and therapy support. In addition to Talkspace, our Global EAP through Workplace Options also provides access to counseling sessions and support services to help employees navigate both work and home life at no cost to you

Salary range listed plus additional commission plan bonus opportunity, 

#LI-AS1 #LI-Remote

The Solutions Engineer is an expert who understands customer-specific needs in order to provide business-driven consulting to prospects as well as existing customers. SE’s provide business-centric expertise that helps our Sales team establish market and deal-level visibility that resonates, clearly differentiating our solutions from the competition. This Solutions Engineer is regarded as an experienced operator/practitioner in the AI-powered CX space and is highly knowledgeable about the unique nuances of this industry. Solutions Engineers must be able to move between many key facets of the sales cycle from pre-sales engineering support to solution qualification and execution, to solution architecture and post-sale upsell. The Solutions Engineer is recognized as a credible thought leader, is confidently able to address C-level discussions, and able to help the seller effectively expand the revenue opportunities.

RESPONSIBILITIES:

• Understand customer-specific needs to provide business-driven consulting to prospective and existing customers. 
• Provide business-centric expertise that helps our Sales team establish market and deal-level visibility that resonates with prospects and customers, clearly differentiating our solutions from the competition.
• Be regarded as an experienced operator/practitioner in the Contact Center space and is highly knowledgeable about the unique nuances of this industry. 
• Solutions Engineers must be able to move between many key facets of the sales cycle from pre-sales engineering support to solution qualification and execution, to solution architecture and post-sale upsell. 
• The Solutions Engineer is recognized as a credible thought leader, is confidently able to address C-level discussions, and able to help the seller effectively expand the revenue opportunities.

REQUIREMENTS:

• Deeply understands the dynamics of AI-powered CX market; 
• Demonstrates an exceptional level of internal and external customer responsiveness
• Exhibits exceptional cross-team collaboration and internal customer support
• Provides excellent consulting, listening and communication skills, evidenced by the ability to establish influential relationships with diverse customers/prospects, including executive-level business owners
• Exhibits expert facilitation skills for meetings and group activities, both virtual and live, demonstrating the ability to guide groups, listen and question effectively (includes corporate/executive briefings)
• Possesses superior presentation skills, both virtual and live within a “tell show tell” format
• Has excellent written communication skills, demonstrates the ability to write with purpose and accuracy
• Is adept at critical thinking, problem solving and decision-making skills that balance thoughtful analysis with timely responsiveness
• Has self-directed work habits, exhibiting strong initiative, drive, creativity, maturity, self-assurance
• Exhibits strong teamwork skills and ability to act as a strategic partner to the client and account team
• Meets weekly with direct manager in order to review pending priorities, reflect on recent accomplishments and how to overcome challenges
• Travels to internal meetings and customer sites as warranted (travel estimate 20-50%)

CORE COMPETENCIES:

• 3+ years of Solutions Engineering experience in a related AI and/or SaaS field 
• 2+ years of related industry experience
• Excellent interpersonal, communication, persuasion, presentation and writing skills
• Must be willing to work in a fast-paced startup environment
• Superior presentation skills
• Outstanding problem-solving skills, including the ability to meet a business requirement with a technical solution
• In-depth knowledge of Customer Service Software, Business Intelligence, Workforce Engagement Management, Artificial Intelligence
• Bachelor's Degree in a technical field; or equivalent experience

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers. This role drives measurable business outcomes by leading advanced product adoption, overseeing complex technical initiatives, and ensuring long-term customer success through strategic enablement, and change management.

The Senior CX Manager serves as the bridge between customer stakeholders (technical and business) and Talkdesk’s internal teams to ensure alignment on key business objectives and successful product utilization. In addition to typical customer technical guidance, you will also assume key Customer Relationship Management (CRM) responsibilities to ensure the long-term health and success of our customers.  This unique hybrid role is for a proactive professional who excels at solving complex technical challenges while also fostering strong, lasting customer relationships.

Key Responsibilities

Enterprise Technical Enablement & Delivery Leadership

• Serve as the primary senior technical point of contact for enterprise and strategic accounts.
• Lead complex onboarding, platform optimization, and advanced feature deployments across multi-product environments.
• Define solution scope, delivery approach, and technical roadmap in partnership with customer project managers and internal teams.
• Translate customer business and operational needs into scalable technical architectures and implementation plans.
• Drive use case strategy, feature adoption, and innovation roadmaps aligned to customer goals and Talkdesk product direction.
• Conduct advanced demos and enablement sessions showcasing feature enhancements and new capabilities.
• Establish and disseminate technical best practices across customers and internal teams.
  
  

Customer Success, Program Ownership & Risk Management

• Build and maintain trusted relationships with senior executive and operational stakeholders.
• Support  executive business reviews focused on ROI, KPIs, adoption maturity, and strategic alignment.
• Own the end-to-end management of technical initiatives, including issue tracking, prioritization, and customer communication.
• Proactively identify delivery risks, develop mitigation strategies, and remove roadblocks to ensure program success.
• Act as a senior escalation point for complex technical and delivery issues, coordinating cross-functional resolution.
• Partner with customers on structured change management strategies to ensure sustained adoption and value realization.

Data-Driven Value Realization & Commercial Impact

• Analyze product usage, operational data, and customer insights to identify optimization and expansion opportunities.
• Support renewals and expansion efforts by aligning demonstrated technical value to customer business outcomes.
• Develop customer success stories and case studies highlighting measurable results and enterprise-scale impact.

Cross-Functional Leadership & Professional Services Alignment

• Partner closely with Professional Services, Product, Support, Engineering, Sales, and Customer Success to deliver cohesive outcomes.
• Summarize and communicate customer feedback related to product gaps, bugs, and roadmap considerations.
• Influence internal prioritization by providing structured, data-backed insights from enterprise customers.
• Participate in the sales cycle as needed to gather technical requirements, shape solution approaches, and support proposals or SOWs.
• Contribute to the development of scalable delivery processes, playbooks, and best practices across the CX organization.
  
  

Requirements

• 7–10+ years of experience in Technical Account Management, Professional Services, Customer Success, Solution Consulting, or IT Project Management within a SaaS, CCaaS, or CPaaS environment.
• Preferred experience in financial services, healthcare/lifesciences, retail and consumer products.
• Proven track record of managing and delivering complex technical initiatives for enterprise customers.
• Strong technical acumen, including experience with APIs, CRM systems (e.g., Salesforce), and modern cloud-based enterprise platforms.
• Demonstrated experience defining scope, managing delivery plans, and coordinating multi-workstream projects.
• Experience with agile and/or waterfall implementation methodologies; PMP or equivalent certification preferred.
• Ability to align technical solutions to strategic business outcomes and ROI.
• Executive-level communication skills with the ability to influence and advise senior stakeholders.
• Strong analytical and problem-solving skills, with comfort operating in ambiguous environments.
• Excellent written and verbal communication skills with a consulting mindset and high attention to detail.
• Experience with contact center technology or customer experience platforms strongly preferred.
• Willingness to travel up to 25–30%.
• Commitment to continuous learning and enablement related to Talkdesk’s evolving platform and innovations.
  
  

Responsibilities:

• Help define SDR goals with the leadership team and implement processes, infrastructure and hiring to execute against set goals and quotas
• Hire, lead and mentor multiple Sales Development Representatives (SDR) 
• Manage prospects/leads from our Sales Development Representatives (SDR) to the handoff to our Account Executive team with the ability to articulate our value proposition, navigate objections and foster relationships
• Collaborate with our Sales and Marketing teams to optimize pipeline and sales
• Use Salesforce.com to maintain excellent records and report on SDR activity and metrics
• Establish methods to articulate and sell all Talkdesk products & services
• Understand and internalize the Talkdesk mission and vision and translate them into an SDR strategy
• Participate in regular company and office meetings to share SDR progress, identify blockers and drive resolution
• Help to solidify the competitive posture of Talkdesk

Requirements:

• BA/BS degree required
• 3 - 5 years of experience in sales functions - preferably enterprise sales for technology products
• 1 - 3 years experience working in the SaaS industry
• 1 - 2 years experience with building, managing and guiding sales/SDR teams towards set goals
• Strategic thinker with the ability to execute both short-term and long-term sales plans
• Strong planning, writing, presentation and communication skills
• “Hunter” mindset with the ability to learn, adapt and improve constantly
• Strong interpersonal skills and willingness to excel in a team-oriented atmosphere
• Ability to work in an open office environment and to provide and receive feedback professionally
• Minimal travel may be required
• Fluent in English

What this job can offer:

Sales helps our prospective customers and active customers to fully experience our Global HR Platform. Sales is the team responding to incoming queries and helping customers understand how to maximise Remote’s full suite of products to meet their employment needs. To enable them to embody our value of Transparency, we have a fair price guarantee.

What you bring:

• Proven business development success through effective use of core sales tools (Knowledge of SalesForce, LinkedIn Sales Navigator, Outreach, Lusha)
• Previous experience working as an SDR in a B2B SaaS Tech company
• Able to negotiate skillfully, promote/sell ideas persuasively
• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
• Able to think strategically and tactically. Able to maintain a positive attitude in the face of criticism, rejection, or failure
• Promotes a strong sense of urgency for reaching goals and key deliverables. Self Starter. proactive and brings new ideas to the team
• Extremely self-motivated with a diligent work ethic
• Demonstrated success in the below areas listed in key responsibilities
• Fluency in English
• It's not required to have experience working remotely, but considered a plus

Key responsibilities

• Respond, engage and qualify outbound leads and inquiries
• Sourcing new sales prospects and reaching out to them to book appointments for Account Executives
• Clearly communicating Remote's value propositions to prospects and learning about their needs to see if there’s a good fit
• Providing support to Account Executive team as needed
• Be responsible for educating and developing prospects leading to hand-off to sales teams
• Create target prospects lists and penetrate key accounts
• Cold call into prospects generated by variety of outside sources
• Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle

Practicals

• You'll report to: Manager, Outbound Sales Development
• Team: Sales
• Location: EMEA
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Application process

1. Interview with recruiter 
2. Interview with future manager + Mock Call
3. Interview with Senior Manager
4. Bar Raiser Interview
5. Employment Verification Check

About Us 

At Playlist, we believe that life's richest moments happen when people move, connect, explore, and play. We're building a platform for intentional living that connects people with inspiring experiences in fitness, wellness, and beyond. With popular brands like Mindbody and ClassPass, Playlist empowers both businesses and individuals, making it effortless for aspirations to become actions. 

ClassPass offers thousands of fitness and wellness experiences worldwide, helping people lead active, balanced lifestyles. Our platform makes discovering and enjoying activities simple, personalized, and joyful. Join us in shaping healthier, more vibrant communities around the globe. 

About the Role 

As a Field Account Executive, you will be responsible for acquiring high-value new fitness, wellness, or other partners for the ClassPass platform within your assigned market. You'll be embedded in your market, building strong relationships with the fitness and wellness industry and being the first to know about the best local studios and spas, including new openings. 

What you will be doing? 

• Engaging directly with potential partners to grow the business. 
• Consistently hitting or exceeding monthly quotas for new venues added to the ClassPass network. 
• Leading with a "field-first" mindset, prioritizing in-person outreach through drop-ins, meetings, and events. 
• Identifying and attending networking opportunities to build strong connections within your regional community. 
• Maintaining accurate and up-to-date records in Salesforce for reliable forecasting. 
• Presenting higher-level readouts and pitch decks to prospective partners. 

What are we looking for? 

• 1-2 years of sales experience, primarily in fast-paced B2B transactional sales using both field and inside sales tactics. 
• Proven sales record of consistently over-performing on monthly quotas and OKRs. 
• Familiarity with or professional connections within the local fitness and wellness industry is a plus. 
• Proficiency with Salesforce, Salesloft, and Microsoft Suite. 
• Based in Lisbon with travel across the broader region. 

Business Development Representative

Salsify is on the hunt for an energetic and motivated software sales professional to join our sales team as a Business Development Representative. In this role you will be a key strategic contributor in developing new business for Salsify's CommerceXM. 

Our Business Development Representatives play a crucial role in our sales cycle as the first point of contact for prospects and current customers. You will constantly be collaborating with your peers, account executives, and marketing to develop a sales methodology that allows you to create awareness with your prospects, demonstrating that you are a thought leader in the Commerce technology space, so you can help brands improve their business by using the Salsify platform.

*This is a Hybrid role in the Lisbon Office*

How You'll Make an Impact:

• Learn Salsify’s ROI, value proposition and customer stories to create intrigue in our prospects and develop solid business conversations through cold outreach
• Leverage sales and industry best practices to identify and qualify our next ideal customer
• Execute on outbound prospecting techniques and qualifying leads at a pace and quality to consistently hit and exceed monthly goals
• Log activity consistently and reliably in the CRM tool - Salesforce
• Collaborate with Account Executive team to develop territory strategy and strengthen a highly convertible pipeline
• Execute successful follow up on marketing tasks such as webinars, campaigns, and qualified contacts a weekly basis

You'll Enjoy This Role If You Have:

• 1-3 years experience in a professional environment - bonus points for B2B Software Sales
• Demonstrated success interacting with people by phone, leading, persuading and overcoming obstacles associated with prospecting
• Proven effective use of Salesforce, LinkedIn Sales Navigator, ZoomInfo, Google Apps, Slack, and Outreach
• Strong written and verbal communication skills
• Organized and disciplined approach to daily activity planning, setting goals and achieving success
• Enthusiastic and self-starting
• Experience with or ability to learn web applications such as Salesforce and LinkedIn

What we have for you:

• Competitive Salary - At Salsify, we strive to offer generous benefits packages that are meaningful and unique, aimed at meeting
  the diverse needs of our employees around the globe. Our strategy is to offer a competitive salary, by paying above-average market rates
• Open Vacation Policy - You have 22 vacation days per year. We trust our employees to be responsible. This means that if you need more time off, you are allowed to take it
• Equity - Everyone gets a piece of the pie - Salsify grants every full-time employee equity
• Medical, Dental, Vision Insurance - We offer a competitive individual and family plan through Multicare
• Life Plan - in case of death or permanent disability
• Meal Allowance - 9,60€ per worked day
• Remote Allowance - 25€ per month
• Referral Bonuses - A 2500€ bonus is rewarded to employees who assist in finding qualified candidates that turn into successful hires
• Summer Flex Hours - Employees are encouraged to take Summer Flex Hours during the Summer whenever feasible! The goal is to give our employees more flexibility so that we can unplug and take advantage of the longer, sunnier days
• Unplug Days - We have heard how valuable it is to pick some days and shut down so that everyone can unplug and not worry about what they are missing. You can expect a handful of days throughout the year that are considered ‘company closed’ Salsify Unplug days
• Virtual + In-person Events - By hosting virtual educational webinars, team-building events, volunteer opportunities, and more, employees are able to keep in touch with their coworkers and give back to our community
• Talkspace & Employee Assistance Programs -  We have partnered with Talkspace to give employees easy access to licensed mental health providers for counseling and therapy support. In addition to Talkspace, our Global EAP through Workplace Options also provides access to counseling sessions and support services to help employees navigate both work and home life at no cost to you

Payment Intelligence

Our mission is to make GoCardless the best way to pay and be paid. Our ambition is to dramatically improve payment performance and safeguard our customers from bad outcomes like payment fraud and failures. You will help find data opportunities and areas to improve our payment intelligence products. You should be comfortable with large data sets, customer data, and machine learning principles. You’ll work alongside Product Managers, Engineers and Data Scientists in our two core Payment Intelligence teams to provide critical insights and help drive product direction.

Our existing Payment Intelligence Products are already one of the key reasons why customers choose GoCardless. These include Protect+, which defends customers from fraud, and Success+, which helps customers intelligently recover failed payments. You will need to own our understanding of these products and identify insights and opportunities to help us develop new intelligent features.

What You'll Do

At GoCardless analytics is at the core of everything we do and drives business performance through data insight. You will play a critical role partnering closely with stakeholders across the business (including product, operations, marketing, and commercial teams) in order to deliver actionable insights to influence decisions at every level of the organisation. The role is focussed on identifying value and driving change throughout the business derived from insights. Your insights will be turned into actions that will help drive the future of GoCardless. You will act as the bridge between the data, technical and business stakeholders informing strategic plans and will own and evolve a suite of reports designed to give a wide range of stakeholders access insights. 

• Own and iterate on experiments to generate user insight and drive business metrics, allowing the team to quickly take action on business opportunities.
• Define how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters, delving into the leading indicators of user behaviour
• Influence the organisation to increase Product Data coverage and implement user tracking best practices - acting as a mentor to guide other members of the organisation to become data driven
• Build models of user-segmentation, customer lifetime value etc in order to inform strategic product & commercial decisions
• Continuously innovate on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker), Tracking (Amplitude), Automation (Python), AI (Gemini)

What Excites You

• Become a strategic partner and advisor for the business: you like to proactively seek out gaps in our product capabilities, suggest areas of improvement based on tangible data, as well as owning processes to run and improve testing from the tracking point of view when developing new features. 
• Act as a catalyst for change across the organization, driving the evolution of our data analytics standards, internal processes, and overall product data strategy to ensure scalability and operational excellence.
• Translate complex technical findings into compelling, high-impact narratives. You will bridge the gap between technical data and commercial strategy, influencing product roadmaps and executive decision-making across the entire organization.
• Stay current with AI and data trends to solve real-world problems. You like to leverage these technologies to enhance the payment experience, as well as to optimize data analysis, and deliver high-impact insights and strategic recommendations across the business.
• Unlocking new layers of payment performance, from uncovering new fraud vectors to maximizing success rates
• Serve as a cross-functional mentor, championing a data-driven mindset and elevating the analytical capabilities of team members throughout the company.

What Excites us

• You have a background working in similar fast paced product-driven teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed product decisions
• You are a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of a product
• You have extensive experience with data visualisation tools mentioned above and develop compelling visualisations which influence decision making and business understanding
• You have advanced SQL skills and intermediate Python skills & have experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve decision-making processes
• You have a background working in similar fast paced teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed decisions.
• You are solution-oriented and able to own projects from start to finish. You are comfortable motivating stakeholders across the business and negotiating timelines to unblock yourself and make things happen!

Salary range: the expected base salary range for this position is between €32,000 - €48,000.

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

What this job can offer you

Sales helps our prospective customers and active customers to fully experience our Global HR Platform. Sales is the team responding to incoming queries and help customers understand how to maximise Remote’s full suite of products to meet their employment needs. To enable them to embody our value of Transparency, we have a fair price guarantee.

This is an exciting time to join Remote and make a personal difference in the global employment space as a Senior Account Executive, joining our Global Sales team supporting the France. This is a pure hunting role as a Senior Account Executive, driving net new business for Remote.

What you bring

• Proven success in building key customer relationships, including key decision makers and champions to be able to drive successful client outcomes, grow accounts and drive revenue outcomes
• High level of integrity and work ethic
• Self-motivated and self-directed; able to work independently and as an active member of the team
• Excellent in multitasking, prioritization, and time management
• In-depth knowledge of sales processes, demonstrated ability to qualify opportunities involving multiple key decision makers, initiate and convert prospects, close deals and achieve sales quota
• Aptitude and eagerness to form deep senior-level relationships across customer organizations with proven track record in working with small to large-sized companies and senior-level personas
• Extensive experience as an Account Executive or related SaaS sales experience preferred
• Strong problem-identification and objection-resolution skills
• Ability to confidently make cold calls to build pipelines
• Ability to build trust with a client and work as an advisor
• Demonstrated ability to forecast sales to achieve targets every month
• Experience with customer relationship management (CRM) tools
• Excellent customer service skills
• In-depth understanding of company services and its position in the industry
• Excellent verbal and written communication skills (English)
• Experience in the HR industry is a plus
• It's not required to have experience working remotely but considered a plus
• Fluent in French & English 

Key Responsibilities

• Create 'Land' opportunity deals that include detailed notes with accurate close dates
• Maintain a clean and current pipeline of volume-based, high-velocity opportunities
• Efficiently present and deliver all information to potential clients
• Proactively answer potential client questions and follow-up call questions in a prompt manner
• Internal collaboration and communication with key departments that support client process, experience, and support
• Close sales deals efficiently while kindly guiding clients through the process
• Provide proactive support and coaching to Account Executives in the team through their deal processes
• Meet and exceed sales quota based on role level and manage the entire sales cycle
• Identify new opportunities and manage the entire sales cycle from prospecting to close
• Understands the communication needs of small, mid-sized, and large business customers, and designs solutions to meet those unique business needs
• Self-generates leads by contacting prospective clients by telephone, cold call premise visits, networking, and industry events

Practicals

• You'll report to:  Manager, Sales (based on region)
• Team: EMEA, APAC, AMER Sales
• Location: Anywhere
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The base salary range for this full-time position is between $44,150 USD to $99,400 USD. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

Application process

1. Interview with Recruiter
2. Interview with hiring manager (30 min)
3. Interview role play (45mins)
4. Interview with sales leader (30 min)

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Sales Development Representative (DACH), joining our Sales team.

What you bring

• Proven business development success through effective use of core sales tools (Knowledge of Salesforce, LinkedIn Sales Navigator, ZoomInfo is a plus)
• Good experience working as an SDR in a B2B SaaS Tech company
• Able to negotiate skilfully, promote/sell ideas persuasively
• Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
• Able to think strategically and tactically. Able to maintain a positive attitude in the face of criticism, rejection, or failure
• Promotes a strong sense of urgency for reaching goals and key deliverables. Self Starter. proactive and brings new ideas to the team
• Extremely self-motivated with a diligent work ethic
• Demonstrated success in the below areas listed in key responsibilities
• Writes and speaks fluent English and German
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities 

• Respond, engage and qualify outbound leads and inquiries
• Sourcing new sales prospects and reaching out to them to book appointments for Account Executives
• Clearly communicating Remote's value propositions to prospects and learning about their needs to see if there’s a good fit
• Providing support to Account Executive team as needed
• Be responsible for educating and developing prospects leading to hand-off to sales teams
• Create target prospects lists and penetrate key accounts
• Cold call into prospects generated by variety of outside sources
• Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle

Practicals

• You'll report to: Manager, Outbound Sales Development
• Team: Sales
• Location: EMEA
• Start date: As soon as possible

Remote Compensation Philosophy

Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce.  We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

The On-Target Earnings for this full-time position is between USD 31,500 to USD 70,950, the base salary is 70%. Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

Application process

1. Interview with recruiter 
2. Interview with one of the SDR manager
3. Exercise + Mock Call with one of the SDR Manager
4. Bar Raiser Interview
5. Employment Verification Check