Account Executive Jobs in Lisbon.
All active Account Executive roles based in Lisbon.
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Customer Success Engineer
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Veeam is the Data and AI Trust Company, specializing in helping organizations ensure their data and AI are fully understood, secured, and resilient to enable the acceleration of safe AI at scale. As the market leader in both data resilience and data security posture management, Veeam is built for the convergence of identity, data, security, and AI risk. Headquartered in Seattle with offices in more than 30 countries, Veeam protects over 550,000 customers worldwide, who trust Veeam to keep their businesses running. Join us as we go fearlessly forward together, growing, learning, and making a real impact for some of the world’s biggest brands.
About the Role
The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value
What You’ll Do
- Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.
- Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.
- Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.
- Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.
- Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.
- Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.
- Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.
- Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.
- Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.
- Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership
What You’ll Bring
- 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.
- Advanced level of English
- Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.
- Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.
- VMCE certification required (may be completed post-hire within an agreed timeframe).
- Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert
- Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.
- Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.
- Excellent communication, cross-functional collaboration, and stakeholder management skills.
What You’ll Get
- 24 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
- Private medical, dental, and optical insurance for employees and dependents
- Life and disability insurance worth 2x gross annual salary
- Monthly meal card with €10.46 per working day
- Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning
Please note: If the applicant is permanently located outside of Portugal. Veeam reserves the right to decline the application for the position. Remote work is only possible for employees located in Portugal.
#LI-AP1
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.
By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
Ready to apply?
Apply to Veeam Software
Commercial Account Executive
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Welcome to the future of cloud networking and security!
Cato Networks is the first company to converge enterprise networking and security into one centralized and global service that is delivered by cloud. It is led by networking and security pioneer Shlomo Kramer (Check Point, Imperva) and early investor (Palo Alto Networks, Exabeam, Trusteer and more). Cato’s unique technology inspired a brand-new product category, later named “SASE” by Gartner and a market expected to reach $28.5 billion by 2028.
This is your opportunity to get on the rocket ship and join a company that is building a cutting-edge enterprise network and secure cloud platform, and is on a fast track to becoming the worldwide market leader – don’t miss it!
We’re seeking a Commercial Account Executive who is eager to drive growth within the SMB and mid-market segments. If you’re excited about connecting with businesses, solving problems, and delivering cutting-edge solutions, we’d love to have you on our team.
What You’ll Do:
- Own the Sales Cycle: Manage the entire sales process for SMB and mid-market accounts, from lead generation to closing, ensuring customers receive real value from our solutions.
- Engage with Decision-Makers: Reach out to key business decision-makers (CEOs, CTOs, IT Directors) to understand their challenges and align our cybersecurity and SaaS offerings to meet their needs.
- Focus on Customer Success: Help SMB and mid-market businesses grow securely by positioning our solutions as critical to their long-term success.
- Manage Shorter Sales Cycles: Navigate faster-paced sales cycles, building relationships and managing multiple opportunities while driving results.
- Data-Driven Approach: Leverage CRM data, sales tools, and metrics to track performance, refine strategies, and optimize outreach.
- Collaborate with the Team: Work closely with your colleagues, sharing tips, strategies, and best practices to drive success across the team.
- Expand Market Reach: Build strong partnerships with local MSSPs, VARs, and other key stakeholders to bring our solutions to more SMB and mid-market organizations.
- Stay Ahead of the Curve: Stay updated on the latest trends in cybersecurity and SaaS, positioning yourself as a valuable resource to customers.
What We’re Looking For:
- Experience: 3-5 years of experience in inside sales within cybersecurity, SaaS, or related industries, with proven success in managing sales cycles and engaging with decision-makers.
- Proven Success: A demonstrated history of consistently meeting or exceeding sales quotas and driving revenue growth.
- Industry Knowledge: Strong understanding of cybersecurity, SaaS, or networking solutions, with awareness of current market trends and competitive positioning.
- Relationship-Driven: Ability to build long-term, trust-based relationships with key stakeholders and decision-makers.
- Collaborative: Experience working with partners, MSSPs, VARs, and other strategic collaborators to drive sales and expand business opportunities.
- Fluency in Portuguese
#LI-JW1
Ready to apply?
Apply to Cato Networks
Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.
Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.
At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.
About the Opportunity
We’re looking for a Manager to lead our Business Development Representative (BDR) team across Portugal and the US. This team is responsible for generating qualified pipeline by engaging both prospective customers and our existing client base, and plays a critical role in driving both new business and expansion opportunities across the business.
This person will be responsible for the day-to-day performance, coaching, and development of the BDR team. We’re looking for someone who can build and maintain a high-performance, high-accountability culture while keeping the team engaged, motivated, and having fun. A big part of the role will be driving consistent activity levels across both prospecting and customer engagement motions, improving conversion rates, and helping BDRs build the skills they need to progress into Account Executive roles over time.
The Manager, BDRs will report directly to the EVP of Global Revenue and partner closely with Sales, Marketing, RevOps, Customer Success, Product Marketing, and Sales Enablement to ensure the team is aligned to our highest priority growth initiatives. This includes supporting pipeline creation across new logo acquisition as well as cross-sell and upsell opportunities within our existing customer base.
*This is a Hybrid role in the Lisbon Office*
Responsibilities
- Recruit, onboard, and develop a BDR team based in Portugal and the US
- Drive day-to-day performance across activity levels, meeting generation, and pipeline contribution
- Coach BDRs on outreach, messaging, objection handling, discovery, and qualification
- Support pipeline generation across both net new and expansion (cross-sell / upsell) opportunities
- Help BDRs develop the product and technical understanding needed to engage credibly with prospects and customers
- Partner with the Sales Enablement team to ensure onboarding and ongoing enablement programs are executed consistently
- Reinforce adoption of tools, messaging frameworks, and training delivered through existing enablement programs
- Work with Sales and Customer Success leadership to align outreach efforts to territory plans and account growth strategies
- Monitor individual and team performance metrics and identify areas for coaching and improvement
- Support clear development paths for BDRs looking to advance into AE roles
- Build and maintain a team environment that is performance-oriented, collaborative, and positive
Qualifications
- Prior experience in a quota-carrying sales role (BDR, AE, or similar)
- Experience managing or mentoring sales talent
- Strong understanding of pipeline generation across both new logo and customer expansion motions
- Comfort managing to activity, conversion, and pipeline metrics
- Ability to quickly learn and communicate product capabilities
- Strong communication skills and ability to operate in a fast-paced environment
- Experience working with Salesforce and common sales engagement / prospecting tools
What we have for you:
- Competitive Salary plus 20,000€ commission plan - At Salsify, we strive to offer generous benefits packages that are meaningful and unique, aimed at meeting
the diverse needs of our employees around the globe. Our strategy is to offer a competitive salary, by paying above-average market rates - Open Vacation Policy - You have 22 vacation days per year. We trust our employees to be responsible. This means that if you need more time off, you are allowed to take it
- Equity - Everyone gets a piece of the pie - Salsify grants every full-time employee equity
- Medical, Dental, Vision Insurance - We offer a competitive individual and family plan through Multicare
- Life Plan - in case of death or permanent disability
- Meal Allowance - 9,60€ per worked day
- Remote Allowance - 25€ per month
- Referral Bonuses - A 2500€ bonus is rewarded to employees who assist in finding qualified candidates that turn into successful hires
- Summer Flex Hours - Employees are encouraged to take Summer Flex Hours during the Summer whenever feasible! The goal is to give our employees more flexibility so that we can unplug and take advantage of the longer, sunnier days
- Unplug Days - We have heard how valuable it is to pick some days and shut down so that everyone can unplug and not worry about what they are missing. You can expect a handful of days throughout the year that are considered ‘company closed’ Salsify Unplug days
- Virtual + In-person Events - By hosting virtual educational webinars, team-building events, volunteer opportunities, and more, employees are able to keep in touch with their coworkers and give back to our community
- Talkspace & Employee Assistance Programs - We have partnered with Talkspace to give employees easy access to licensed mental health providers for counseling and therapy support. In addition to Talkspace, our Global EAP through Workplace Options also provides access to counseling sessions and support services to help employees navigate both work and home life at no cost to you
Salary range listed plus additional commission plan bonus opportunity,
#LI-AS1 #LI-Remote
- We pay market rates, which are competitive and equitable
- We pay based on performance and proficiency, not tenure
- We adjust proactively; when the market moves, we do too
Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!
A member of Talent 'talent@salsify.com' will be reaching out about next steps if we would like to move forward.
Salsify’s mission is to empower brand manufacturers to win on the digital shelf.
Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.
We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!
As part of the hiring process, we may be conducting reference checks with your provided contacts.
Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.
An Inclusive Place To Work
Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Accommodations
Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact cx@salsify.com.
We take your security seriously. When applying for a position with us, please be aware of the following:
Official Communication Channels
All legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in @salsify.com. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.
Verify Job Postings
Always verify the legitimacy of any Salsify job posting by checking our official website's careers page. If a position is not listed there, it is not a genuine Salsify opening.
Secure Application Process
We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process.
No Payments Ever Required
Legitimate employers, including Salsify, will never ask for upfront payments for applications, training, or equipment. Any request for payment is a clear sign of a scam.
Personal Information Requests
Sensitive personal information, such as bank details or social security numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels.By being aware of these protocols, you can help us ensure a safe and secure application experience.
Ready to apply?
Apply to Salsify
Responsibilities:
- Help define SDR goals with the leadership team and implement processes, infrastructure and hiring to execute against set goals and quotas
- Hire, lead and mentor multiple Sales Development Representatives (SDR)
- Manage prospects/leads from our Sales Development Representatives (SDR) to the handoff to our Account Executive team with the ability to articulate our value proposition, navigate objections and foster relationships
- Collaborate with our Sales and Marketing teams to optimize pipeline and sales
- Use Salesforce.com to maintain excellent records and report on SDR activity and metrics
- Establish methods to articulate and sell all Talkdesk products & services
- Understand and internalize the Talkdesk mission and vision and translate them into an SDR strategy
- Participate in regular company and office meetings to share SDR progress, identify blockers and drive resolution
- Help to solidify the competitive posture of Talkdesk
Requirements:
- BA/BS degree required
- 3 - 5 years of experience in sales functions - preferably enterprise sales for technology products
- 1 - 3 years experience working in the SaaS industry
- 1 - 2 years experience with building, managing and guiding sales/SDR teams towards set goals
- Strategic thinker with the ability to execute both short-term and long-term sales plans
- Strong planning, writing, presentation and communication skills
- “Hunter” mindset with the ability to learn, adapt and improve constantly
- Strong interpersonal skills and willingness to excel in a team-oriented atmosphere
- Ability to work in an open office environment and to provide and receive feedback professionally
- Minimal travel may be required
- Fluent in English
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.
Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.
At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.
About the Opportunity
Business Development Representative
Salsify is on the hunt for an energetic and motivated software sales professional to join our sales team as a Business Development Representative. In this role you will be a key strategic contributor in developing new business for Salsify's CommerceXM.
Our Business Development Representatives play a crucial role in our sales cycle as the first point of contact for prospects and current customers. You will constantly be collaborating with your peers, account executives, and marketing to develop a sales methodology that allows you to create awareness with your prospects, demonstrating that you are a thought leader in the Commerce technology space, so you can help brands improve their business by using the Salsify platform.
*This is a Hybrid role in the Lisbon Office*
How You'll Make an Impact:
- Learn Salsify’s ROI, value proposition and customer stories to create intrigue in our prospects and develop solid business conversations through cold outreach
- Leverage sales and industry best practices to identify and qualify our next ideal customer
- Execute on outbound prospecting techniques and qualifying leads at a pace and quality to consistently hit and exceed monthly goals
- Log activity consistently and reliably in the CRM tool - Salesforce
- Collaborate with Account Executive team to develop territory strategy and strengthen a highly convertible pipeline
- Execute successful follow up on marketing tasks such as webinars, campaigns, and qualified contacts a weekly basis
You'll Enjoy This Role If You Have:
- 1-3 years experience in a professional environment - bonus points for B2B Software Sales
- Demonstrated success interacting with people by phone, leading, persuading and overcoming obstacles associated with prospecting
- Proven effective use of Salesforce, LinkedIn Sales Navigator, ZoomInfo, Google Apps, Slack, and Outreach
- Strong written and verbal communication skills
- Organized and disciplined approach to daily activity planning, setting goals and achieving success
- Enthusiastic and self-starting
- Experience with or ability to learn web applications such as Salesforce and LinkedIn
What we have for you:
- Competitive Salary - At Salsify, we strive to offer generous benefits packages that are meaningful and unique, aimed at meeting
the diverse needs of our employees around the globe. Our strategy is to offer a competitive salary, by paying above-average market rates - Open Vacation Policy - You have 22 vacation days per year. We trust our employees to be responsible. This means that if you need more time off, you are allowed to take it
- Equity - Everyone gets a piece of the pie - Salsify grants every full-time employee equity
- Medical, Dental, Vision Insurance - We offer a competitive individual and family plan through Multicare
- Life Plan - in case of death or permanent disability
- Meal Allowance - 9,60€ per worked day
- Remote Allowance - 25€ per month
- Referral Bonuses - A 2500€ bonus is rewarded to employees who assist in finding qualified candidates that turn into successful hires
- Summer Flex Hours - Employees are encouraged to take Summer Flex Hours during the Summer whenever feasible! The goal is to give our employees more flexibility so that we can unplug and take advantage of the longer, sunnier days
- Unplug Days - We have heard how valuable it is to pick some days and shut down so that everyone can unplug and not worry about what they are missing. You can expect a handful of days throughout the year that are considered ‘company closed’ Salsify Unplug days
- Virtual + In-person Events - By hosting virtual educational webinars, team-building events, volunteer opportunities, and more, employees are able to keep in touch with their coworkers and give back to our community
- Talkspace & Employee Assistance Programs - We have partnered with Talkspace to give employees easy access to licensed mental health providers for counseling and therapy support. In addition to Talkspace, our Global EAP through Workplace Options also provides access to counseling sessions and support services to help employees navigate both work and home life at no cost to you
- We pay market rates, which are competitive and equitable
- We pay based on performance and proficiency, not tenure
- We adjust proactively; when the market moves, we do too
Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!
A member of Talent 'talent@salsify.com' will be reaching out about next steps if we would like to move forward.
Salsify’s mission is to empower brand manufacturers to win on the digital shelf.
Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.
We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!
As part of the hiring process, we may be conducting reference checks with your provided contacts.
Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.
An Inclusive Place To Work
Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Accommodations
Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact cx@salsify.com.
We take your security seriously. When applying for a position with us, please be aware of the following:
Official Communication Channels
All legitimate communications from our team, including interview requests and job offers, will only come from an email address ending in @salsify.com. We will never use generic email addresses (like Gmail or Yahoo) or ask you to communicate through unofficial channels.
Verify Job Postings
Always verify the legitimacy of any Salsify job posting by checking our official website's careers page. If a position is not listed there, it is not a genuine Salsify opening.
Secure Application Process
We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process.
No Payments Ever Required
Legitimate employers, including Salsify, will never ask for upfront payments for applications, training, or equipment. Any request for payment is a clear sign of a scam.
Personal Information Requests
Sensitive personal information, such as bank details or social security numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels.By being aware of these protocols, you can help us ensure a safe and secure application experience.
Ready to apply?
Apply to Salsify
Data Analyst
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About us
At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.
GoCardless is used for domestic and international payments by 75,000+ organisations and counting, processing more than $30 billion across 30 countries. We’re an award-winning London based fintech, with additional offices in Riga, Paris, Melbourne and New York.
And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!
Payment Intelligence
Our mission is to make GoCardless the best way to pay and be paid. Our ambition is to dramatically improve payment performance and safeguard our customers from bad outcomes like payment fraud and failures. You will help find data opportunities and areas to improve our payment intelligence products. You should be comfortable with large data sets, customer data, and machine learning principles. You’ll work alongside Product Managers, Engineers and Data Scientists in our two core Payment Intelligence teams to provide critical insights and help drive product direction.
Our existing Payment Intelligence Products are already one of the key reasons why customers choose GoCardless. These include Protect+, which defends customers from fraud, and Success+, which helps customers intelligently recover failed payments. You will need to own our understanding of these products and identify insights and opportunities to help us develop new intelligent features.
What You'll Do
At GoCardless analytics is at the core of everything we do and drives business performance through data insight. You will play a critical role partnering closely with stakeholders across the business (including product, operations, marketing, and commercial teams) in order to deliver actionable insights to influence decisions at every level of the organisation. The role is focussed on identifying value and driving change throughout the business derived from insights. Your insights will be turned into actions that will help drive the future of GoCardless. You will act as the bridge between the data, technical and business stakeholders informing strategic plans and will own and evolve a suite of reports designed to give a wide range of stakeholders access insights.
- Own and iterate on experiments to generate user insight and drive business metrics, allowing the team to quickly take action on business opportunities.
- Define how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters, delving into the leading indicators of user behaviour
- Influence the organisation to increase Product Data coverage and implement user tracking best practices - acting as a mentor to guide other members of the organisation to become data driven
- Build models of user-segmentation, customer lifetime value etc in order to inform strategic product & commercial decisions
- Continuously innovate on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker), Tracking (Amplitude), Automation (Python), AI (Gemini)
What Excites You
- Become a strategic partner and advisor for the business: you like to proactively seek out gaps in our product capabilities, suggest areas of improvement based on tangible data, as well as owning processes to run and improve testing from the tracking point of view when developing new features.
- Act as a catalyst for change across the organization, driving the evolution of our data analytics standards, internal processes, and overall product data strategy to ensure scalability and operational excellence.
- Translate complex technical findings into compelling, high-impact narratives. You will bridge the gap between technical data and commercial strategy, influencing product roadmaps and executive decision-making across the entire organization.
- Stay current with AI and data trends to solve real-world problems. You like to leverage these technologies to enhance the payment experience, as well as to optimize data analysis, and deliver high-impact insights and strategic recommendations across the business.
- Unlocking new layers of payment performance, from uncovering new fraud vectors to maximizing success rates
- Serve as a cross-functional mentor, championing a data-driven mindset and elevating the analytical capabilities of team members throughout the company.
What Excites us
- You have a background working in similar fast paced product-driven teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed product decisions
- You are a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of a product
- You have extensive experience with data visualisation tools mentioned above and develop compelling visualisations which influence decision making and business understanding
- You have advanced SQL skills and intermediate Python skills & have experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve decision-making processes
- You have a background working in similar fast paced teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed decisions.
- You are solution-oriented and able to own projects from start to finish. You are comfortable motivating stakeholders across the business and negotiating timelines to unblock yourself and make things happen!
Salary range: the expected base salary range for this position is between €32,000 - €48,000.
Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.
(some of) The good stuff
- Wellbeing - stay healthy with dedicated support and medical coverWork away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period
- Adaptive Working - allows you to work flexibly, around your lifestyle
- Equity - all permanently employed GCs get equity to help you make a valuable contribution
- Parental leave - to suit everyone embarking on life's great adventureLearning Budget - lead your own development with an annual learning budget
- Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)
Life at GoCardless
We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work.
Diversity & Inclusion
We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.
We’ve got a long way to go, but here’s how we’re doing as of June 2022;
Female Employees - 46%
Ethnic background - 32%
Identify as LGBTQIA - 10%
Neurodivergent - 9%
We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.
If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report
Sustainability
We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here.
Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.
Ready to apply?
Apply to GoCardless
Data Analyst
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About us
At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.
GoCardless is used for domestic and international payments by 75,000+ organisations and counting, processing more than $30 billion across 30 countries. We’re an award-winning London based fintech, with additional offices in Riga, Paris, Melbourne and New York.
And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!
Payment Intelligence
Our mission is to make GoCardless the best way to pay and be paid. Our ambition is to dramatically improve payment performance and safeguard our customers from bad outcomes like payment fraud and failures. You will help find data opportunities and areas to improve our payment intelligence products. You should be comfortable with large data sets, customer data, and machine learning principles. You’ll work alongside Product Managers, Engineers and Data Scientists in our two core Payment Intelligence teams to provide critical insights and help drive product direction.
Our existing Payment Intelligence Products are already one of the key reasons why customers choose GoCardless. These include Protect+, which defends customers from fraud, and Success+, which helps customers intelligently recover failed payments. You will need to own our understanding of these products and identify insights and opportunities to help us develop new intelligent features.
What You'll Do
At GoCardless analytics is at the core of everything we do and drives business performance through data insight. You will play a critical role partnering closely with stakeholders across the business (including product, operations, marketing, and commercial teams) in order to deliver actionable insights to influence decisions at every level of the organisation. The role is focussed on identifying value and driving change throughout the business derived from insights. Your insights will be turned into actions that will help drive the future of GoCardless. You will act as the bridge between the data, technical and business stakeholders informing strategic plans and will own and evolve a suite of reports designed to give a wide range of stakeholders access insights.
- Own and iterate on experiments to generate user insight and drive business metrics, allowing the team to quickly take action on business opportunities.
- Define how we quantitatively evaluate success, setting KPIs, designing tracking to measure what really matters, delving into the leading indicators of user behaviour
- Influence the organisation to increase Product Data coverage and implement user tracking best practices - acting as a mentor to guide other members of the organisation to become data driven
- Build models of user-segmentation, customer lifetime value etc in order to inform strategic product & commercial decisions
- Continuously innovate on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker), Tracking (Amplitude), Automation (Python), AI (Gemini)
What Excites You
- Become a strategic partner and advisor for the business: you like to proactively seek out gaps in our product capabilities, suggest areas of improvement based on tangible data, as well as owning processes to run and improve testing from the tracking point of view when developing new features.
- Act as a catalyst for change across the organization, driving the evolution of our data analytics standards, internal processes, and overall product data strategy to ensure scalability and operational excellence.
- Translate complex technical findings into compelling, high-impact narratives. You will bridge the gap between technical data and commercial strategy, influencing product roadmaps and executive decision-making across the entire organization.
- Stay current with AI and data trends to solve real-world problems. You like to leverage these technologies to enhance the payment experience, as well as to optimize data analysis, and deliver high-impact insights and strategic recommendations across the business.
- Unlocking new layers of payment performance, from uncovering new fraud vectors to maximizing success rates
- Serve as a cross-functional mentor, championing a data-driven mindset and elevating the analytical capabilities of team members throughout the company.
What Excites us
- You have a background working in similar fast paced product-driven teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed product decisions
- You are a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of a product
- You have extensive experience with data visualisation tools mentioned above and develop compelling visualisations which influence decision making and business understanding
- You have advanced SQL skills and intermediate Python skills & have experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve decision-making processes
- You have a background working in similar fast paced teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed decisions.
- You are solution-oriented and able to own projects from start to finish. You are comfortable motivating stakeholders across the business and negotiating timelines to unblock yourself and make things happen!
Salary range: the expected base salary range for this position is between €32,000 - €48,000.
Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.
(some of) The good stuff
- Wellbeing - stay healthy with dedicated support and medical coverWork away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period
- Adaptive Working - allows you to work flexibly, around your lifestyle
- Equity - all permanently employed GCs get equity to help you make a valuable contribution
- Parental leave - to suit everyone embarking on life's great adventureLearning Budget - lead your own development with an annual learning budget
- Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)
Life at GoCardless
We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work.
Diversity & Inclusion
We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.
We’ve got a long way to go, but here’s how we’re doing as of June 2022;
Female Employees - 46%
Ethnic background - 32%
Identify as LGBTQIA - 10%
Neurodivergent - 9%
We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.
If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report
Sustainability
We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here.
Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.
Ready to apply?
Apply to GoCardless