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Location: Portugal
Department: Engineering
Employment: Full time
Everything we do is to empower our clients to move forward. Our purpose is to help our clients develop the capabilities they need to outperform their competitors. Our success is a consequence of ensuring our clients are successful. Our company is built on extraordinary people; we aim to attract, inspire, develop and retain them. YLD is a software engineering and design consultancy; we create digital capabilities for our clients that last beyond our engagement. We have offices in London, Lisbon, Porto.
As a Software Engineer, you’ll be part of a client team building innovative products. We expect you to be curious, passionate, driven, and enthusiastic. You’ll be proficient at problem-solving, and crafting scalable, resilient, and fault-tolerant architectures. You’ll be an effective communicator and a team player. You and your team will move in a fast-paced engineering environment, achieving outstanding results and delivering exciting projects.
A YLD Software Engineering Consultant is a highly skilled developer who exemplifies the highest standard in software engineering and enjoys sharing their knowledge and experience with others.
You’ll have the opportunity to build and deliver software within some interesting projects in terms of the product and methodology. We work in an Agile environment (Scrum) with a test-first mindset (actually, writing code without tests should be unthinkable). We are also big advocates of pair programming and nothing is released until we have a code review.
You have a real passion for problem-solving and are an active learner who gets excited by working collaboratively with those around you.
Core Programming & AI
Infrastructure & DevOps
Data & Databases
Frontend & APIs
Performance & Reliability
As well as the chance to work with a forward-thinking, ethical, and fun group of people, you’ll also get:
We’re an equal-opportunity employer and value diversity of all kinds. We don’t discriminate based on race, religion, colour, national origin, gender, sexual orientation, pregnancy or maternity, age, marital status, or disability status. We also offer a remote-first working environment, meaning that flexible working and work-life balance come as standard for all employees.
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Duties and Responsibilities:
Qualifications:
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
Our mission is to improve developers’ experience by giving them the tools to manage the entire software lifecycle and to be self-sufficient.
To help with this we are building our own internal PaaS using the latest technologies like Kubernetes, Prometheus, Kotlin and others. This platform is an important pillar in Talkdesk’s engineering effort and helps us deliver better, faster and more reliable solutions for our customers.
Responsibilities:
Design, build, harden, and maintain key infrastructure parts of our platform (from the lifecycle of the infrastructure to each one of our Kubernetes clusters)
Support the processes that enable the safe upgrade and update of each component of our compute infrastructure
Work with GitOps industry-leading tools such as Spacelift and/or Atlantis
Help automate safe deployment practices by using industry-leading tools such as GitHub Actions, ArgoCD, Argo Rollouts, Helm Charts, etc
Help automate infrastructure provisioning and other engineering processes by working on automations built on top of an engineering platform written in GitHub Actions
Coach and up-skill other engineering team members
Solve challenging technical problems and put your skills to the test every day; see an immediate impact of your work and the value you've created for other engineers
Automate every aspect of our infrastructure to remove as much human intervention as possible
Develop effective tooling, alerts, and responses to both identify and address reliability risks
Drive and promote protocols on production readiness and operational excellence
Partner with product engineering teams to debug production outages and carry out action items to improve the reliability of those systems
Advocate for automated testing, continuous integration and delivery, feature toggles, and progressive rollouts
Plan for the growth of Talkdesk’s infrastructure.
Skills and Qualifications:
Understand large-scale complex systems from a reliability perspective
Passion for producing clean, standards-compliant, secure code
Bringing a developer mindset and applying it to infrastructure
Know your way around Linux/Unix systems
Experience with Kubernetes
Experience with Infrastructure as code tools like Terraform and Ansible
Experience building software with a programming language such as Java, Kotlin, Scala, or any other JVM-based languages
Experience writing scripts for automating the execution of certain tasks with a programming language like Ruby, Python, Bash, or any other scripting language
Experience with at least one relational and non-relational databases (ex.: PostgreSQL, MySQL, MongoDB, Redis, ElasticSearch)
Ability to identify time-consuming and error-prone manual tasks and then build/leverage tooling to automate them
Ability to identify root causes of instability in a large-scale distributed system across stacks
Nice to haves / Pluses:
Experience with cloud-based solutions such as Amazon AWS, Google Cloud, or Microsoft Azure
Experience with Go programming language
Additional Notes:
This position will follow a hybrid work model.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
Nexxiot is digitalizing freight asset management with technology that now oversees the world’s most extensive network of connected intermodal containers and railcars.
Clients gain access to unparalleled real-time data, which streamlines fleet management and automates logistics processes. Nexxiot devices, built for resilience, withstand extreme conditions and provide long-term, detailed insights into cargo events, including impacts, delays, safety and security incidents, and loading activities.
Based in Zurich, Switzerland, Nexxiot’s influence extends globally. Our team, comprised of industry experts, operates from offices in Europe and North America and maintains a presence in a majority of depots, ports, and rail yards.
To learn more about how Nexxiot is leading the value generation for the rail industry, please visit www.nexxiot.com.
We are an IoT startup turning massive-scale, low-power device data into real-world impact. With a fleet of more than one million connected devices, we generate high-volume telemetry every day. We are looking for a passionate Backend Developer to help enrich, transform and distribute this data in a flexible hybrid setup combining remote and in-office work from our new office in Portugal.
You will join an interdisciplinary agile product team and contribute to the design, implementation and operation of distributed backend services. Together with your team, you will build reliable, scalable systems that process large volumes of device data and power customer-facing products.
We are looking for someone curious, pragmatic and collaborative who enjoys solving complex problems, automating repetitive tasks, and continuously improving how the team works.
Work authorization: Applicants must be legally authorized to work in Portugal. Unfortunately, we are not able to sponsor visas for this role.
Ready to apply?
Apply to NexxiotCookies & analytics
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