Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Qualification

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager preferred
• At least 2 years of working in a legal position or insurance adjuster experience preferred
• Negotiating skills
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm

This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

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About us

TeleTracking began with a simple but powerful belief that no one should wait for the care they need. More than a slogan, it’s a promise to continually improve healthcare.

TeleTracking builds groundbreaking technology incorporating deep clinical expertise. Our solutions are used in the nation’s largest healthcare systems and around the world to positively impact patients, families and communities.

What’s your contribution to the TeleTracking story?

When you chose to bring your passion and skills to helping achieve our purpose, you’ll be part of a team that understands that there’s a human life behind every data point.   Your skills, curiosity, and compassion—will help fuel our innovation and achieve the TeleTracking promise of revolutionizing modern healthcare. 

About the role

The Corporate Paralegal supports the Legal Department by managing and executing a broad range of corporate governance, commercial contracts, compliance, and transactional activities. This role serves as a key operational partner to Legal, Finance, Sales, Human Resources, and executive leadership by ensuring corporate records, contracts, and legal processes are accurate, compliant, and efficiently administered. The Corporate Paralegal plays a critical role in enabling business operations while mitigating legal and regulatory risk

What you will do

Contract Review & Management

• Manage the intake, review, tracking, and approval workflow for commercial contracts, including NDAs, vendor agreements, consulting agreements, amendments, and renewals
• Conduct initial reviews of contracts for completeness, consistency with approved templates, and adherence to company policies and approval authority matrices
• Coordinate contract redlines, approvals, execution, and storage in the contract lifecycle management (CLM) system
• Track key contract terms, obligations, and renewal dates to ensure compliance and timely action
• Serve as a liaison between Legal and internal stakeholders (Sales, HR, Finance, Procurement) to facilitate efficient contract execution

Employment Law Support

• Support employment-related legal matters, including drafting and reviewing offer letters, employment agreements, separation agreements, confidentiality agreements, and policy acknowledgments
• Assist Legal and HR with compliance related to employment laws, regulations, and internal policies
• Maintain employment-related records and documentation in accordance with legal and regulatory requirements
• Support investigations, audits, and responses to employment law inquiries under attorney supervision
• Monitor deadlines and assist with tracking employment claims, administrative charges, and litigation matters

Immigration Support

• Provide immigration-related paralegal support for U.S. and global mobility matters in coordination with outside immigration counsel
• Prepare, collect, and organize documentation for visa petitions, extensions, amendments, and permanent residence filings
• Track immigration case statuses, key deadlines, and expiration dates to ensure ongoing compliance
• Serve as a point of contact for employees, HR, and counsel regarding immigration processes and documentation requirements
• Maintain accurate and confidential immigration records in compliance with applicable laws and company policies

Legal Operations & Compliance

• Maintain organized legal files, contract databases, and immigration records in accordance with record retention policies
• Assist with regulatory filings, compliance reporting, and internal audits as directed
• Assist with Risk Management activities such as corporate property & liability insurance and D&O coverage for the company
• Support continuous improvement of legal processes, templates, and systems related to contracts, employment, and immigration

What we look for

• Minimum of 5 years’ experience as a corporate or transactional paralegal in a law firm or in-house legal department
• Demonstrated experience supporting corporate governance, contracts, and compliance functions
• Preferred experience working with employment and immigration matters for a corporate organization
• Experience working in a matrixed, cross-functional corporate environment preferred
• Strong understanding of corporate law concepts, entity management, and contract administration
• Excellent organizational and project management skills with strong attention to detail
• Ability to exercise sound judgment, handle confidential information, and work independently
• Strong written and verbal communication skills
• Proven ability to manage deadlines and prioritize effectively

Education

• Bachelor’s degree required

License or Certifications

• Paralegal Certificate from an ABA-approved program

Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.