About the Role:

We are seeking a highly motivated and licensed Property & Casualty (P&C) Insurance Broker to join our team as part of a critical pilot to launch a P&C broker model at Gusto. You will be essential in evolving Gusto's business insurance channel by acting as a licensed agent to quote and issue business insurance policies with our NEXT Insurance carrier partner. You will use your expertise to provide direct support and an improved experience for small business customers with complex insurance needs, helping to capture meaningfully higher revenue and accelerating the development of our AI Insurance Advisor.

About the Team:

This team is crucial to solving customer experience gaps and optimizing our offline insurance channels. You will be a SME who is part of the "human-in-the-loop" workflows required to train and optimize Gus as an AI insurance advisor. Our collective vision is to be an expert advisor that supports small businesses through every stage of growth, with this pilot being key to establishing our digital insurance agency and licensed agent integration.

Here’s what you’ll do day-to-day:

• Make outbound dials to prospective and existing small business clients to assess their complex P&C insurance needs and recommend suitable coverage options.
• Quote and issue Property & Casualty policies, primarily with the NEXT Insurance carrier, in our offline sales channel.
• Achieve required daily, weekly, and monthly sales activity expectations. 
• Provide human-in-the-loop support to optimize the AI Insurance Advisor, Gus, and assist customers with more complex needs.
• Maintain client relationships, manage policy renewals, and facilitate changes or endorsements to existing policies.
• Act as a trusted liaison between clients and carriers, including assisting clients with reports of losses and claims settlement when necessary.
• Actively work to cross-sell and up-sell additional P&C lines of coverage and strive to achieve monthly production goals for units and/or revenue.
• Maintain accurate and up-to-date client records and policy documentation within CRM systems (SFDC workflow).
• Use AI-powered workflows as a core part of how you sell: running assigned tools daily, surfacing friction and inefficiencies as you find them, and collaborating with your team to influence what gets built or improved next.
• Stay current on industry trends, products, regulations, and underwriting guidelines to provide accurate advice and ensure compliance.

Here’s what we're looking for:

• Experience in the field: Proven experience in insurance sales or brokerage, with coverage level knowledge of commercial P&C products (e.g., Workers' Compensation, BOP, Commercial Auto, E&O). [4+ years]
• Licensing: An active Property & Casualty insurance producer’s license
• Communication & Interpersonal Skills: Excellent verbal and written communication, active listening, and strong interpersonal skills to build rapport and explain complex concepts clearly.
• Sales & Negotiation: Strong sales and negotiation abilities with a proven ability to meet sales targets.
• Technical Proficiency: Working knowledge of carrier quoting systems, proficiency in insurance software, and familiarity with CRM systems like Salesforce (SFDC). 
• Comfortable using AI tools and automation to enhance productivity, decision-making, and problem-solving.
• Mindset: A demonstrated passion for delivering an incredible customer experience and genuine empathy for small business owners.
• Attributes: Highly self-motivated, goal-oriented, and an entrepreneurial ownership mentality to thrive in a fast-paced, high-energy environment.
• AI Fluency: Proven, day-to-day experience integrating AI into how you work - across writing, research, prep, and summarization as a core part of your workflow, with a track record of giving clear, useful feedback that helps improve your tools and processes.

Our cash compensation amount for this role is $109,390 to $134,000 OTE for Denver, Atlanta, Chicago & Las Vegas. $102,855 to $126,000 OTE for Phoenix. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Justworks is building a modern, high impact Partnerships organization focused on driving real business growth through trusted partner relationships. We’re looking for a Channel Partner Manager to recruit, enable, and grow a portfolio of partners that consistently generate partner sourced pipeline and revenue.

This role is ideal for someone who understands how deals get done, speaks the language of sales teams, and knows how to help partners successfully position, sell, and co-sell Justworks. At Justworks, partnerships are not about handshakes or one off referrals. They are about building a scalable top-of-funnel engine by investing in best-in-class partner relationships.

Who You Are

You’re a relationship-builder with a commercial mindset and a knack for turning partners into long-term revenue drivers. You understand the channel ecosystem and know how to enable, support, and grow strategic partner relationships. You’re comfortable owning revenue targets, collaborating cross-functionally, and navigating ambiguity in a high-growth environment. You thrive when you're working across stakeholders, balancing service and strategy, and driving measurable results.

Your Success Profile

What You Will Work On

• Own and grow a portfolio of channel partners, which may include accountants, benefits brokers, HR consultants, VC/PE firms, pilot partners, and associations
• Proactively identify, recruit, onboard, and activate new partners, not just manage an existing book
• Enable partners to successfully position and sell Justworks through training, resources, and ongoing coaching
• Carry and consistently achieve a quarterly quota tied to partner sourced pipeline and closed revenue
• Drive early partner activation by helping new partners reach their first deals quickly
• Work closely with Sales to support partner sourced opportunities from lead submission through close and post sale
• Use data to manage pipeline, forecast accurately, and prioritize effort across partners
• Conduct regular partner check-ins and strategic reviews to grow engagement and output
• Collaborate with Marketing, Partner Experience, and Partner Operations on partner facing programs such as enablement, webinars, and co-branded initiatives
• Work cross-functionally with customer success and operations to advocate for partner needs and improve outcomes for both partners and their clients
• Capture partner feedback and ecosystem insights to inform program and product improvements

How You Will Do Your Work

As a Channel Partner Manager, how results are achieved is paramount for your success and that of our organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

• Good Judgment - Use critical thinking to analyze situations thoroughly, foresee potential issues, and develop proactive solutions to mitigate risks.
• Consultative - takes an approach that focuses on building relationships with others, understanding their problems, and developing solutions to their challenges through open-ended questions and active listening.
• Business Insight - applying knowledge of business and the marketplace to advance the organization’s goals.
• Manages Complexity -  making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
• Foundational Sales Knowledge - Utilize expert knowledge of sales processes (prospecting, engaging, negotiating) and in-depth understanding of the market and trends to drive exchanges of value effectively.
• Results-Driven - Remain committed to achieving goals consistently, even under challenging circumstances, with a clear focus on delivering results.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example. 
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”
  
  

Qualifications

• 4+ years of experience in B2B SaaS partnerships, channel management, or indirect sales
• Prior experience as a Partner Manager required
• Background in direct sales (AE, BDR/SDR, or similar) strongly preferred
• Proven track record of generating partner sourced pipeline and revenue
• Experience recruiting, enabling, activating, and scaling partners across the full partner lifecycle
• Comfort operating in multi-party ecosystems where partner, customer, and internal incentives must be aligned
• Strong cross-functional collaborator, especially with Sales, Marketing, and Product
• Experience with Salesforce and partner-related tools (PRMs, ecosystem platforms, or similar a plus)
• High EQ, strong ownership mindset, and ability to influence without authority
• Self starter who thrives in fast moving, evolving environments

This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $109,000 - $125,000 in our New York City office, and competitive On-Target Earnings, inclusive of incentive compensation, of $70,000. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.

#LI-Hybrid #LI-JM1

Justworks is building a modern, high impact Partnerships organization focused on driving real business growth through trusted partner relationships. We’re looking for a Manager, Channel Partnerships to lead and scale a team of Channel Partner Managers across four critical categories: Venture Capital and Private Equity, HR Consultants, Pilot Programs, and Associations. 

Your mission is to take these emerging categories and turn them into a predictable, high-performance engine for the business. This is a builder’s role, ideal for a people-first leader who is comfortable operating in ambiguity, knows how to develop programs from the ground up, and understands how to create the structure needed to scale.

At Justworks, partnerships are not about surface-level networking or one-off referrals. They are about building best-in-class partner relationships that consistently generate high-quality top-of-funnel opportunities and long-term value for the organization.

Who You Are

You’re a relationship-builder and a strategist with a commercial mindset and a talent for mentorship. You understand the nuances of the channel ecosystem and how to empower your team to enhance the relationships with their strategic portfolio of partners. You’re comfortable driving teams towards revenue targets, collaborating cross-functionally to build new playbooks, and navigating the complexities of a high-growth environment. You communicate and coach effectively to ensure your team members are delivering and developing at a high level. You thrive when you're turning "potential" into "results" and building the systems that allow your team to do their best work.

Your Success Profile

What You Will Work On

• Lead, coach, and develop a team of Channel Partner Managers responsible for sourcing, supporting, and growing partner led pipeline
• Scale the team through the strategic hiring, onboarding, and ongoing development of new Channel Partner Managers
• Actively contribute to our high performing, people first team culture grounded in trust, development, and accountability
• Monitor individual and team performance and support Channel Partner Managers in hitting quarterly quotas tied to partner sourced pipeline and closed revenue through focused coaching, prioritization, and removal of obstacles rather than individual deal ownership
• Build and iterate on partner programs, playbooks, and engagement models across VC/PE, HR Consultants, Pilot Programs, and Associations
• Use data and performance metrics to understand partner contribution to pipeline, identify trends, and guide team focus
• Work closely with Sales leadership and individual sellers to support partner-sourced opportunities from lead submission through close and post-sale
• Ensure strong handoffs, visibility, and accountability across Partnerships and Sales to maximize conversion and partner experience
• Coordinate with Marketing, Partner Experience, and Partner Operations, to proactively support the development of partner-facing enablement, webinars, and co-branded initiatives by identifying and prioritizing relevant needs.
• Work cross-functionally with Customer Success, Finance, Operations, and Product to advocate for partner needs and improve outcomes for both partners and their clients
• Ensure the regular, systematic collection of partner feedback and ecosystem insights to inform program and product improvements
• Act as a point of escalation for partner or process-related issues and help Channel Partner Managers navigate complex situations.
• Handle general management responsibilities, such as conducting 1:1s, leading regular team meetings, generating weekly report-ups, and conducting annual performance reviews
• Other duties as needed based on department and/or organizational needs

How You Will Do Your Work

As a Manager, Channel Partnerships, how results are achieved is paramount for your success and that of our organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following:

• People-First Leadership: Invests deeply in the growth and development of Channel Partner Managers and builds a strong-identity team while setting clear expectations around performance and outcomes.
• Data-Driven Mindset: Uses data to inform decisions, track quota progress, assess partner impact, and continuously improve execution.
• Foundational Sales Knowledge: Utilize expert knowledge of the full sales lifecycle and actively partner with Sales to drive partner-sourced deals to close and beyond.
• Good Judgment: Applies critical thinking to ambiguous problems, assesses risk, and makes thoughtful decisions with imperfect information while developing proactive solutions to mitigate risks.
• Builder Mindset: Comfortable creating structure, programs, and processes in a fast-evolving environment, with an eye toward building scalable systems by making good and timely decisions that keep the organization moving forward.
• Results-Driven: Committed to consistently achieving goals with a clear focus on delivering results. Holds self and team accountable for pipeline and revenue outcomes while maintaining a long-term view of partner value.
• Clear Communication: Communicates priorities, feedback, and expectations clearly with internal and external stakeholders.

In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:

• Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You’re an active listener, treat people respectfully, and have a strong desire to know and help others.
• Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You’re curious, ask open questions, and are receptive to thoughts and feedback from others.
• Grit - You demonstrate grit by having the courage to commit and persevere. You’re committed, earnest, and dive in to get the job done well with a positive attitude.
• Integrity - Simply put, do what you say and say what you'll do. You’re honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
• Simplicity - Be like Einstein: “Everything should be made as simple as possible, but no simpler.”

Qualifications

• 6–8 years of experience in partnerships, channel management, or related roles
• Prior experience managing teams that support partner-sourced pipeline and revenue strongly preferred
• Demonstrated success coaching quota-carrying, partner-facing individual contributors with a track record of excellence in driving teams to meet or exceed KPIs.
• Experience building or scaling teams, programs, or processes in a growing or ambiguous environment
• Track record of building robust partnerships relationships and executing complex partner agreements.
• Strong cross-functional collaboration skills, particularly with Sales and Success teams
• Experience using Salesforce or similar CRM tools
• Excellent interpersonal and emotional intelligence skills
• Impeccable organizational, written and verbal communication skills with acute attention to detail
• Self-starter mindset with a willingness to roll up sleeves and support the team as needed
• Experience working with partners in HR, benefits, accounting, professional services, or VC/PE a plus

This position is paid a base wage plus incentive compensation. The base wage range for this position is targeted at $127,875 - $140,662.50 in our Phoenix office, and competitive On-Target Earnings, inclusive of incentive compensation, of $70,000. Final offers may vary from those listed. *Incentive compensation is not guaranteed, and earning is subject to the terms and conditions of the applicable incentive compensation plan.

This role is based in Phoenix, AZ. At Justworks, we follow a “Flexwork” model, which means teammates in this role are required to work from our Phoenix office at least two days per week.

#LI-Hybrid #LI-JM1