Lucid Motors is seeking a Senior SQA and Test Infrastructure Development Engineer to help build the next generation of test, automation, and validation systems that power our in‑vehicle compute platforms, embedded controllers, and advanced driver‑assistance technologies. You will play a key role in ensuring that Lucid’s software and hardware meet the highest standards of safety, reliability, and performance—supporting everything from firmware development to large‑scale automotive validation.

This role sits at the intersection of DevOps, embedded systems, and automotive test engineering, enabling fast, safe, and scalable development for the world’s most advanced electric vehicles.

What you’ll be doing

• Architect and maintain DevOps pipelines and test automation infrastructure optimized for automotive and embedded development workflows, including cross‑compilation, ECU flashing, and hardware‑in‑the‑loop (HIL) validation
• Build internal tools and services that streamline embedded software testing, firmware deployment, and continuous integration for safety‑critical systems
• Collaborate with Embedded Software, Vehicle Integration, and Test Engineering teams to design scalable test environments for Lucid’s in‑vehicle compute modules and real‑time embedded platforms
• Implement containerized and cloud‑native systems using Docker and Kubernetes to orchestrate distributed test execution across lab and cloud resources
• Integrate automotive‑specific workflows into CI/CD systems, including static analysis, MISRA compliance, traceability, and automated regression testing
• Develop monitoring, logging, and diagnostic tools to ensure high availability and performance of embedded test infrastructure
• Support and extend test frameworks used for ECU validation, vehicle‑level testing, and manufacturing test

What we need to see

• BS/MS in Computer Science, Electrical Engineering, Computer Engineering, or related field
• 5+ years of experience in DevOps, embedded test infrastructure, or automation tooling
• Strong proficiency in Python and experience with frameworks such as Flask or Django
• Experience with embedded Linux, cross‑compilation, and deploying applications to embedded targets
• Familiarity with automotive communication protocols such as CAN bus, or Automotive Ethernet
• Experience with HIL/SIL systems, embedded test benches, or automotive validation environments such as vector Tools
• Proficiency with version control systems such as GIT or GitLab
• Strong Linux knowledge—deployment, debugging, system monitoring, and automation
• Familiarity with bash scripting and Linux‑based automation workflows

Ways to stand out from the crowd

• Background in deploying or maintaining embedded test automation systems, including HIL rigs or ECU validation setups
• Experience with real‑time operating systems (RTOS) or embedded firmware development
• Exposure to manufacturing test environments for automotive ECUs, embedded boards, or in‑vehicle compute modules
• Familiarity with cloud platforms (AWS, Azure, GCP) and infrastructure‑as‑code tools such as Terraform or Ansible
• Passion for building robust CI/CD pipelines and developer‑facing infrastructure for embedded systems

Bonus Qualifications – Agentic AI Tools & Intelligent Automation

Lucid is increasingly leveraging agentic AI systems to accelerate development, automate complex workflows, and enhance test intelligence. Experience with any of the following is a strong plus:

• Building or integrating AI‑driven DevOps agents for automated debugging, test generation, or pipeline optimization
• Experience with LLM‑powered tools for code analysis, anomaly detection, or automated documentation
• Familiarity with AI‑assisted test case generation, including reinforcement‑learning‑based or model‑based testing
• Experience using or developing autonomous agents that interact with CI/CD systems, embedded hardware, or cloud infrastructure
• Knowledge of AI‑driven observability platforms for predictive monitoring, log intelligence, or automated root‑cause analysis
• Understanding of agent orchestration frameworks such as LangChain, LangGraph, or similar tools
• Experience integrating AI agents with automotive workflows such as ECU flashing, HIL orchestration, or embedded diagnostics

About the Role:

We are building AI-powered, agentic workflows to transform how service operations scale, resolve customer needs, and maintain quality in high-stakes environments. At Gusto, that means designing systems that can earn the trust of small business owners — where a wrong answer or a missed escalation has real consequences.

As an AI Solutions Architect, you will own the end-to-end design and performance of these workflows in production — where models, tools, data, and human judgment come together to deliver outcomes. This is not a traditional architecture role. You will design, prototype, deploy, and continuously improve AI-driven systems that directly impact customer experience and operational efficiency. You will also play a key role in shaping the evolution of our AI platform by identifying capability gaps, prototyping solutions, and informing the primitives required to scale agentic systems effectively.

You will report into the Service Transformation org and work at the intersection of AI governance, service quality, and operational transformation — operating as the connective tissue between Engineering, CX, Legal, and Compliance as Gus, Gusto's AI assistant, scales.

About the Team:

The mission of our Service Transformation (CXT) team is to quickly evolve and scale how Gusto delivers outstanding service experiences and leverages AI to do so. Our team designs the systems, governance frameworks, and feedback loops that allow Gusto's service model to improve continuously, operate reliably, and earn the trust of the customers and employees who depend on it.

Here’s what you’ll do day-to-day:

• Architect, prototype, and own end-to-end agentic service workflow frameworks, from scoping through production deployment and iteration — including solve and assist targets, HITL protocols, override logic, and downstream quality safeguards
• Analyze SOPs, operational metrics and interaction data to identify and prioritize high-impact automation opportunities based on volume, risk, and customer impact
• Design and implement multi-agent orchestration patterns across tools, data sources, and decision steps within a single end-to-end workflow
• Apply and influence AI platform capabilities in partnership with CoreX (Gusto's AI Platform team) — including orchestration, retrieval, and evaluation — helping define what needs to be built to support production workflows at scale
• Identify platform gaps, prototype workflow-level solutions, and partner with engineering to shape the primitives required for reliable, scalable AI systems
• Serve as the primary CX voice in Legal, Security, Compliance, and CoreX forums — translating CX quality stakes and workflow risk into terms each audience acts on, and ensuring governance requirements are embedded in design, not retrofitted after launch
• Strengthen evaluation frameworks and feedback loops to ensure quality, compliance, and continuous improvement; contribute to Gusto's human evaluation programs and AI governance practices through deep partnership with our internal CX Labs team
• Partner with Data teams to define and track workflow performance — including solve and assist rate, AHT, rework rate, and customer effort score — clearly distinguishing between model-level, workflow-level, and operational drivers
• Build ROI models to quantify workflow impact across efficiency, quality, and cost before and after deployment
• Represent workflow performance and risk to senior stakeholders with appropriate precision and brevity; communicate in a way that drives action, not overwhelm
• Lead through ambiguity and rapid change: the function is still being defined, and you will help define it

Here’s what we're looking for:

• 8+ years in operations, product, or AI roles — with at least 2 years designing and deploying AI-assisted or agentic workflows
• Strong fluency with LLM systems, including prompt design, evaluation, and production behavior at scale
• Hands-on experience with agentic tooling, orchestration frameworks, or MCP-style integrations — conceptual familiarity is not sufficient at this level
• Experience designing human-in-the-loop (HITL) systems with clear escalation logic, override controls, and compliance-aware checkpoints
• Working knowledge of multi-agent systems and tool coordination
• Strong operational judgment: able to define and diagnose workflow metrics 
• Proven track record influencing cross-functional stakeholders — including Product, Engineering, Legal, Security, and Compliance — in writing, in design reviews, and in high-stakes forums
• Familiarity with Responsible AI practices, governance, and risk management in production environments
• Proven ability to operate in high ambiguity, create clarity, and drive alignment across technical and non-technical audiences
• Strong systems thinking with a bias toward execution and measurable outcomes
• Deep empathy for small business customers and the employees who serve them

Our cash compensation amount for this role is $133,470/yr to $173,511/yr in Denver & most major metro locations, and $157,145/yr to $204,289/yr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above.

Location

This role requires working from our downtown Toronto office 4 days/week (Mon, Tues, Thurs, Fri). Candidates must be based within a 50-mile commuting distance of the office.

About the Role

At Opendoor, AI isn’t a side project - it’s how we work. Across the company, teams default to AI to solve problems, ship faster, and remove friction from everything we do. You will help define the future of how we work by building AI powered workflows, automation, and experiences that drive leverage across Finance — spanning month-end close, SEC Reporting, FP&A, Technical Accounting, Tax, Procurement, Accounts Payable, and Payroll. This is high agency work in high ambiguity - turning messy problems into clean solutions, prototyping fast, and shipping.

You'll make systems design and tooling decisions that affect how our Finance operations scale – so we need people who think critically about what and why they build, the impact it will have on our team, and how to measure success. 

We're looking for AI-native builders who know how to automate complex operational workflows. The accounting and finance domain knowledge can be learned — what matters most is that you're wired to build, that you default to AI in how you approach problems, and that you can map messy business processes into clean, automated systems. 

Why Join Us

• Build AI automation for our Financial Operations from the ground up
• Work on cutting-edge systems directly impacting key Finance processes in a public company 
• Collaborate with talented engineers and finance team members
• Access to enterprise AI tools — Claude Code, Cursor, and LLM APIs. We invest heavily in AI infrastructure so you can build and experiment.

What You'll Do

This is a hands-on individual contributor role. You will design, build, and ship automations — not just evaluate tools or write strategy decks.

• Turn complex Accounting and Finance problems into clear system designs, experiments, and implementation plans
• Build and maintain AI-powered automation that improves operational efficiency, accuracy, and scale across Finance functions
• Automate workflows (journal entries, reconciliations, flux analysis) using SQL, Python, and agentic AI
• Maintain clean, auditable data throughout automated workflows, with dashboards and controls that support both operational and compliance needs
• Partner with the internal SOX team and external auditors to ensure automated processes meet compliance standards and are well-documented
• Build and scale AI literacy across the Finance team through runbooks, documentation, best practices, and hands-on training 

What You'll Bring

• At least 5+ years of work experience building automation, operational workflows, or data systems in any industry. 
• Familiarity with LLM deployment, context engineering and comfortable writing SQL or Python code
• Understanding of machine learning lifecycle concepts: training, evaluation, deployment, monitoring

Systems Thinking: You understand how data flows through operational systems. You can look at a business process, identify the inputs, outputs, dependencies, and failure modes, and design automation around it.

System Design: You take complex, messy problems and reduce them to simple, durable architecture. 

Communication: Articulate problems clearly to both technical and non-technical audiences. You write clean documentation, build dashboards that tell a story, and can walk a stakeholder through your design rationale.

AI Alchemy: You have high agency and a tinkering mindset. You default to experimenting, running variations with new tools and methods - LLMs, automation platforms, coding assistants until you can transmute data into high quality results. You're comfortable writing SQL code, working with APIs, and stitching tools together to ship solutions fast.

Impact Driven: You optimize for impact over novelty, choosing the right tools for the job and ensure performance, scalability and resiliency.

Bonus if you have:

• Experience in Accounting or Finance 
• Comfort working in regulated or compliance-sensitive environments

Tools and Technologies

You'll work across a range of tools and we expect this list to evolve. Ideal candidates will have experience with the following tech stack:

• AI coding assistants: Claude Code, Cursor, or similar 
• Workflow automation: Gumloop or similar platforms
• MCP integrations
• Agentic AI frameworks or building automation flows 
• Data / ERP platforms: Snowflake, NetSuite, Ramp or similar 

Note: Opendoor provides enterprise-level access to all AI tools listed above. Our engineers currently consume billions of AI tokens per month across the company and are not constrained by token limits or personal account restrictions.

Compensation

Our compensation plan consists of a base salary and Opendoor equity  in addition to a comprehensive package of benefits including paid time off, paid holidays, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.  All compensation parameters are based on experience.

 #LI-DM

#LI-Onsite

Location: US or Canada
Type: US Applicants - Full-Time; Canadian Applicants - Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

We are seeking an exceptional Chief of Staff for our Managing Director of AI—someone who combines strategic vision in AI with hands-on execution and technological know-how. You'll be both a force-multiplier and a transformation architect: designing AI-enabled processes, building automated engines that run independently, leading organizational rollouts, and ensuring crisp execution across our AI solutions practice.

This role goes beyond traditional Chief of Staff responsibilities. You'll design processes that leverage AI, build repeatable systems that scale, and lead entire client transformations from discovery to sustained adoption. You have the potential to grow into leading organizational-level AI implementations as the practice expands.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the Managing Director of AI and the executive team to translate priorities into sequenced plans, resourcing, and measurable outcomes
• Lead Human Agency's AI transformation methodology: define offerings, build repeatable frameworks, and establish best practices for AI-enabled workflows
• Design end-to-end processes that embed AI tools (LLMs, automation platforms, knowledge assistants) into client workflows and internal operations
• Translate complex AI capabilities into clear business cases, use cases, and implementation roadmaps for executive audiences
• Produce high-quality executive materials (briefings, roadmaps, decision memos) that drive alignment and decisions
• Identify where AI creates leverage across client engagements and surface strategic opportunities to leadership

AI Process Design & Automated Engines

• Design and build AI-powered systems that operate independently with minimal ongoing intervention—automated engines that scale beyond individual engagements
• Create repeatable processes for AI implementation: discovery frameworks, solution architectures, evaluation routines, and governance models
• Design prompts, playbooks, and knowledge bases optimized for reliability, consistency, and reusability across multiple clients
• Implement lightweight automation using no/low-code tools (Zapier, Make, Airtable) integrated with AI capabilities
• Establish monitoring and feedback loops that enable self-correcting, continuously improving systems
• Document patterns and best practices that can be deployed at scale

Client Service Delivery & Organizational Rollouts

• Own end-to-end delivery on multiple client engagements involving AI-enabled solutions (e.g., knowledge assistants, workflow automations, content summarization, research copilots), from discovery through launch and sustained adoption
• Lead company-wide and client-wide AI adoption initiatives—managing stakeholder alignment, training, governance, and measurement across entire organizations
• Run comprehensive discovery to surface use cases, success metrics, risks, change-management needs, and technical requirements; translate findings into scopes, timelines, and clear acceptance criteria
• Coordinate solution build-outs with internal teammates and external partners: data/connectivity needs, tool selection, integration planning, prompt engineering, and rollout choreography
• Design change-management approaches that address skill gaps, cultural resistance, workflow disruption, and organizational readiness
• Partner with client leadership to sequence rollout phases, manage dependencies, and demonstrate ROI

Quality, Governance & Evaluation

• Set lightweight evaluation routines: accuracy metrics, latency benchmarks, cost tracking, quality assurance processes, and continuous improvement cycles
• Establish prompt/playbook management, basic safety/guardrail checks, and UAT plans
• Build governance frameworks that enable responsible, scalable AI adoption across organizations
• Implement monitoring systems that track performance, usage, and business impact

Stakeholder Management & Enablement

• Lead standing client check-ins, executive presentations, demo readiness, decision logs, and release notes, presenting succinct options and recommendations
• Create comprehensive enablement materials: user guides, FAQs, training programs, and governance playbooks that empower client teams to operate AI systems independently
• Build lasting client relationships through proactive communication, anticipation of needs, and consistent delivery quality
• Present to executive audiences with clarity and confidence, addressing concerns about accuracy, security, and adoption

Operations & Project Management

• Design and continuously improve the operating system for AI work: intake → triage → prioritization → delivery → QA → launch → measurement
• Manage staffing assignments and subcontractor contributions across concurrent workstreams; keep tools current (Asana/Notion, Google Workspace, Slack)
• Budget & scope control: track time against SOWs, flag changes early, manage vendors, and ensure on-budget delivery with clear documentation
• Establish shared dashboards for delivery health (timeline, risk, burn, dependency status) and run tight meeting cadences

Communications & Reporting

• Prepare agendas, briefings, and executive-ready presentations; synthesize complex information into actionable insights
• Provide clear, timely reporting to the Managing Director of AI and stakeholders on progress, risks, and decisions
• Contribute to Human Agency's AI thought leadership through documentation of best practices, case studies, and insights

Who You Are

Experience & Skills

• 5-7+ years in operations, client services, product/program/project management, strategic support, consulting, or transformation roles with direct ownership of client-facing delivery
• Demonstrated success leading multi-stakeholder projects and organizational change initiatives end-to-end (scope, timelines, budgets, risk, and change management)
• Deep AI fluency: hands-on experience implementing LLM-enabled solutions, prompt engineering, workflow automation, and knowledge management systems; can shape prompts/playbooks, evaluate quality, and choose appropriate tools or vendors
• Strong understanding of AI capabilities and limitations, when to use AI, how to design for reliability, and how to manage risks responsibly
• Proven ability to design repeatable processes and systems that scale beyond individual projects
• Experience with no/low-code automation platforms (e.g., Zapier/n8n), knowledge bases, and modern AI tooling
• High proficiency with Google Workspace, Asana/Notion, Slack, and comfort with modern web and content tools; experience preparing polished executive documents and presentations
• Exceptional ability to translate complex technical concepts into clear business value for non-technical audiences
• Bonus: Experience leading organizational-level technology rollouts, background in management consulting, familiarity with responsible AI considerations (privacy, data handling, consent, bias mitigation), or experience in AI/ML product development

Mindset & Traits

• Builder and operator: You design systems that work without constant oversight, not just execute tasks
• Strategic and tactical: Comfortable setting vision while rolling up sleeves for hands-on implementation
• AI pragmatist: Excited about possibilities but grounded in what actually delivers measurable value
• Mission-driven; systems thinker with bias for action
• Clear, persuasive communicator who can influence executive stakeholders and earn trust through delivery
• Calm under pressure with excellent judgment about when to escalate vs. solve independently
• Able to hold strategic context while driving tactical execution across multiple concurrent engagements
• Intellectually curious with strong learning agility, you stay current on AI capabilities and translate findings into practical applications
• Comfortable operating in ambiguity and creating structure where none exists

Considerations

• Education: Bachelor's degree or equivalent experience; an advanced degree in business, technology, or a related field is a plus
• Ethics: Commitment to ethical practices and responsible AI (transparency, human oversight, privacy, bias mitigation)
• Travel: Regular (20–40%) for client activities, organizational rollouts, and events
• Location: Remote-friendly with preference for candidates in major tech hubs

Compensation

This role offers a competitive base salary with performance-based bonuses and potential equity participation. Final compensation will vary based on experience, performance, and location.

Why Join Human Agency

Join a team of thinkers and builders creating meaningful impact across sectors—with autonomy to lead, the resources to succeed, and room to grow. This role offers the opportunity to shape how organizations integrate AI at scale, with clear pathways to increased leadership responsibility as our practice expands.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.